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Systems:QMS ISO 9001 (2008)
Assessment Report/Checklist
Form 009
CLIENT‐ORGANIZATION (NAME): AXON SAZEH Ltd. CONSULTANT , DESIGN AND
MANUFACTURING
PHYSICAL LOCATION(s): No.134 , taleghani Ave. , Haftjoye , shahriar road
, karaj , iran
Stage II Audit Date(s): 7 to 9 May 2016
Stage I Audit Date(s): 20 April 2016
ISO 9001 EXCLUSIONS: 7.5.4
Assessment objectives:
ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Mojtaba Ramezani
Assessor 2
Assessor 3
Assessor 4
Assessor 5
Assessor 6
Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
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We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
design , manufacturing , construction and commissioning of equipments in mineral
2 Scope of activities
industries such as; cement , copper and steel industries
Standards for design and test such as : DIN CK45 / DIN EN 10293:2005
3 Legal status
and other standards related to project subject
4 Quality Management System
processes has determined in axon –p05f2 such as : contract review ,
design , control of construction , ….
General
method of measuring and monitoring of them has defined in axon‐
Requirements –
p11f1‐01. for acceptance of processes determined acceptance level and
4.1 What is the
for improvement of them has determined goal . such as : timing of
implementation /
aftersales services in acceptable level is up to 1 week or for product
transition date?
conformity with customer requirements has defined 95% conformity in
first inspection .
Documentation All required procedure according to standard documented and listed in
4.2 Requirements master list of QMS documents. Required Records observed such as :
(includes records) records of training in form AXON‐P30F8‐00
quality manual has documented and has implied all procedure and
instruction related to standard requirements. Quality manual has
4.2.2 Quality Manual
approved by top management and before approve , has reviewed by
MR. (management representative)
according to control of documents procedure : p05 , list of documents
has identified and validation situation has determined in this list(axon‐
Control of
4.2.3 p05f2‐00). such as : job description and organization chart have edition
Documents
no. the same as in this list.
control of records procedure : p06 . place of keeping records of contract
Control of review is the same in procedure. (contract dept.)
4.2.4 Records – Are for some records such as : access to records of supervision and AR
records… inspection of project no.: 93/KHS/322 is not efficient.
Management
5
Commitment
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 2 of 8
REFERENCE, AS
This Clause
APPLICABLE1
Has been
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Quality policy : AXON‐QP‐00 reviewed on (Nov. 2012) by top
management and in management commissions after that has not
5.3 Quality Policy changed . from personal in QC department asked about quality policy
and was aware about that. Quality policy has communicated to personal
by installation in all units.
Planning;5.4.1
Quality Quality objectives reviewed on(feb.2016) . enhancement of customer
Objectives/5.4.2 satisfaction had planned on 84 and result in end of period was 88.
5.4
quality Improvement of knowledge and skills of personal had planned 83 in
management effectiveness of training and result was 90.
system planning
5.5
From one of personal in production line asked about his responsibilities
Responsibility,
5.5.1 and he was aware about that (welding operator). Their responsibilities
Authority
has communicated in start of contract.
Ms. Damadi is management representative and her responsibilities has
Management determined in job description. All reports such as : reports of design
5.5.2
Representative process measuring reviewed before provision in management review
meeting and has analyzed by her.
Information about projects such as : technical specification for all parts
of products has communicated from contract department to QC and
Internal
5.5.3 production department . such as : construction communiqué no.: 9 and
Communication
data purchasing sheet no.: 1717 that communicated from production
department to commercial department.
5.6
5.6.1 General According to P08 , Management review has planned every 6 mounts.
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 3 of 8
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This Clause
APPLICABLE1
Has been
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All inputs in management commission observed in records on(feb.2016).
such as : improvement suggestion , corrective and preventive action.
5.6.2 Review Inputs
About the last result of internal audit also , observed records of
analyzing of that in this commission.
6 Resource Management
Records of needed training evaluation on year(2015‐2016) observed on
6.2.1 General
AXON‐P30F03 . training course : visual inspection of welding grade 2 for
Competence, production and QC heads has planned. Effectiveness of This course has
6.2.2 Awareness and evaluated by factory manager and according to performance , these
Training courses were effective. Records observed on P30F8.
For welding device ,with unique code in P37F2 , observed technical
specifications in form P37F2 includes : name , S/N. , application , safety
6.3 Infrastructure requirements , and preventive maintenance. Such as : daily check of
manometer and connections. Records of this activity observed in P37F3
on (feb.2016).
There is no Special Work environment situations . general situations
Work such as : keeping material in dry place and enough light in …. Measuring
6.4
Environment of light severity(LUX) do every year . and results has met to standard.
7 Product Realization
Construction process has implemented by P23. Includes :
Planning of acceptable result in cutting checklist , project specification in
7.1 Product manufacturing order , row material checklist. In this documents has
Realization determined required specifications according to contract and
standards . such as : tolerance standard ISO 2768 , ISO 13920.
Determination of
Contract no.: 94/4698 on (oct.20150) was checked. Contract subject was
Requirements
7.2.1 : 2 belt conveyer . this contract has recorded and evaluated technically in
Related to the
form P15‐01.
Product
7.2 Customer‐Related Processes
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 4 of 8
REFERENCE, AS
This Clause
APPLICABLE1
Has been
REFERENCE CRITERIA FOR GUIDANCE TO FOLLOW UPS – PLEASE WRITE ANNOTATION OR X TO INDICATE SPECIAL Verified,
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Contract no.: 94/4698 has reviewed about: needed technical personal ,
Review of
timing of project. Result of this activity communicated to customer in
Requirements
7.2.2 form P16‐00. Results were about technical proposal for gearbox ,
Related to the
specifications of bearings and conveyers. Contract review has done by
Product
project manager and top management.
For contract no.: 94‐801 observed technical proposal that documented
Customer by top management. This proposal with cost of project has
7.2.3
Communication communicated to customer. Also catalogue of products observed that
provided information for customer.
7.3 Design and Development
Design and Design and development procedure : P21. Planning of design must be
7.3.1 Development started after contract. Such as for : contract no.: 95/285 that planning
Planning of design has done in form P21F5.
For contract no.: 95/285 design inputs are : technical specification
attached contract , report of site visit and decisions after that
7.3.2 D & D Inputs commission such as : anti‐wear cylinders , humidity of row material
passes conveyer belt and technical specification of blades , … this
inputs recorded .
For contract no.: 93/khs/322 , design outputs were : quality control
7.3.3 D & D Outputs plan document no.: 310‐hp‐01 , drawings such as : code 310hp01 ,
row material certificate .
D & D Drawing of layout of rotary feeder for contract no.: 95/285 is
7.3.4
Reviewing reviewing by employer and result not yet received.
Verification of purchased row material for project no.: 93/khs/322
such as : iron sheet according to DIN CK45 , DIN EN 10293:2005
7.3.5 Verification
includes; dimensional test . visual inspection according to related
WPS and painting test(thickness of layers) approved by customer.
For project no.: 93/khs/322 , observed report of installation and
running commission report . system that installed have no problem
7.3.6 Validation
and performance validated by project manager and customer
representative.
Edition number of drawing such as for project no.: 93/khs/322 has
Control of (D & D)
7.3.7 determined the last situation of validation document . edition no. was
Changes
00.
7.4 Purchasing
Purchasing planning of purchasing for pr oject no.: 2548‐CTD‐08 OBSERVED
7.4.1
Process INCLUDES : provision of raw materials of body and provision of raw
Purchasing material of chains . purchasing information for this project recorded in
7.4.2
Information making notification form no.:10 . includes : size of material according to
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 5 of 8
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Has been
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drawing no.: A04DP06EP01‐001.
Verification of Result of quality control for request no.: 1226 observed on form no.:
7.4.3
Purchases 1162 and approved by QC head. Includes : bearing ST314OTS..this order
purchased on dec.2015
7.5 Production and Service Provision
Planning of construction for project no.: 2548‐CTD‐08 observed and
includes : construction duration , activities from receiving drawing to
shipping and mailing of products. timing has start and stop of project.
Control of
Quality control during construction for this project observed such as : for
7.5.1 Production and
activity code:12EP01. For this activity , engineering has 100% progress ,
Service Provision
material supplying has 100% progress and pre assembly has 10%
progress. Also dimensional inspection and blasting painting report has
done according to drawing .
Validation of
Processes for For welding validation , observed certificate of welding test for one of
7.5.2
Production and operator.(example: welder ID: 2592876529).
Service Provision
Identification and For contract no.: 94-801 observed drawing no.: KHS-FEED-00 and is
7.5.3
Traceability traceable to purchase order no.: 2104 , 1883.
Customer
7.5.4 Excluded
Property
In ware house , all parts has kept in shelf. Also observed identification
Preservation of label for SD 3140T6 includes: date of purchasing , name of supplier ,
7.5.5
Product quality control result (form no.: 1162).metal parts has kept in dry place
according to storage procedure.
Control of Planning of calibration is annual. Micrometer ID: 02791 calibrated
on(April.2015). acceptable error is 0.007mm and error of device was zero
Monitoring and
7.6 .painting thickness meter verifies every 6 mounts by means of reference
Measuring
block. standard calibration method has determined in calibration
Devices certificate and calibration lab. Has accredited by NACI.
8 Measurement, Analysis and Improvement
Internal audit , monitoring and measuring of processes , monitoring
8.1 General
and measuring of product does by related procedure.
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 6 of 8
REFERENCE, AS
This Clause
APPLICABLE1
Has been
REFERENCE CRITERIA FOR GUIDANCE TO FOLLOW UPS – PLEASE WRITE ANNOTATION OR X TO INDICATE SPECIAL Verified,
Reference Clause ATTENTION WILL BE REQUIRE please Tick
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8.2 Monitoring and Measuring
customer survey has measured by form: CRM questionnaire . for
Customer
8.2.1 example :customer survey for contract no.: 93/KHS‐322. Observed. All
Satisfaction
items were good and there was no complaints.
Planning of internal audit has done 2times in year. The last records of
that observed on(feb.2016). all processes and departments has checked
.evidences has recorded in checklist AXON‐P7F3‐00. One of non
8.2.2 Internal Audits
conformities about : no adequacy of warehouse inventory in real with
system. Corrective action has issued and was about retraining of
warehouse personal.
Method and result of monitoring and measuring of processes has
Monitoring and determined in AXON‐P11F1‐01. Such as : handling of customer request
8.2.3 Measurement after sales up to 1 week and result for 6 mounts ago was 100%. Also for
Process project planning achievement , result was 72% and was out of
acceptable range.(80% is acceptable)
Monitoring and Release not for order no.: 2548-CTD-08 observed. Includes : description ,
DWG. No.: such as : drag chain 400-v64-type B , length : 12795mm
8.2.4 Measurement of
according to DWG No.: A04 MD006 EP02 001. REV.4. this release note
Product
approved by QC manager and customer.
Control of Non‐
8.3 Conforming No evidence of non conform product observed.
Product
According to the result of measuring of project management , that
8.4 Analysis of Data amount of planning project achievement was 72% and out of acceptable
range , corrective action has issued.
8.5 Improvement
Continual Planning of Improvement has done by planning of objective and
8.5.1
Improvement corrective /preventive action procedure.
Corrective action for achievement of project planning has issued. No.:
95‐06. Root cause and actions for remove of root cause has determined
8.5.2 Corrective Action
in this document. Actions is going and effectiveness of activities has not
evaluated.
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 7 of 8
By exception, we indicate the specific Strengths and weakness of the organization in light of the management system, as we perceive and seen through
processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and planning of the assessment.
This aspect relates to Accreditation Body as it does to the protection of consumers in the client-organization’s role within their respective supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness
Lay out
action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:N/A
action Request Type II Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:
access to some records is not possible . such as : records of supervision and inspection of project no.: 93/KHS/322.
END of REPORT