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NOBILL ® MVNO – THE PLATFORM OF CHOICE 1
NOBILL ® MVNO – THE PLATFORM OF CHOICE 1

NOBILL ® MVNO – THE PLATFORM OF CHOICE

NOBILL ® MVNO – THE PLATFORM OF CHOICE 1

NOBILL MVNO – THE PLATFORM OF CHOICE

Nobill MVNO – the platform of choice

Are you looking for a complete MVNO solution that will let you maximize your business opportunities through the delivery of a differentiated offering?

Do you need to replace a complex, inflexible and costly legacy solution with one which has more services and the ability to meet changing market demands?

Do you need to introduce new services which combine voice, messaging anda data into easily understood packages at a range of price points?

The market for MVNO solutions is complicated and an in-depth technical knowledge across a range of services is required to identify the optimal solution. Flexibility and short lead times are essential when configuring attractive campaigns, but the key to success is to combine this with a solution which enables efficient cost-control.

NOBILL MVNO – THE PLATFORM OF CHOICE

USSD SMSC Charging Voucher Mgmnt GGSN Voice Mail Packet Charger MMSC
USSD
SMSC
Charging
Voucher
Mgmnt
GGSN
Voice Mail
Packet
Charger
MMSC

GROw ON DEMAND

Nobill can be tailored to suit each MVNO’s requirements, whether it is charging, billing or VAS. Thereafter, new functionality can be enabled efficiently in parallel with already installed applications.

Nobill solutions are well proven and in full commercial operation worldwide. The system scales linearly to handle future subscriber growth in an efficient manner.

ONE-sTOP-sHOP

Symsoft has developed the Nobill Platform which is unique in its extensibility. It includes all service functionality an MVNO needs. A wide range of application modules within convergent charging, billing and value added services (VAS) are available on a common platform. Ideal for MVNOs!

The system is capable of real-time routing, rating and charging of voice, messaging, content and bandwidth. It uses the same principles to rate usage, whether it belongs to a prepaid, postpaid, or a hybrid account. Segmentation and loyalty programs are easily managed across payment channels and service offerings. It’s always real time!

Real time means that service use is rated as it happens in the network, affecting the customer’s account balance immediately, if needed. With Nobill, the window of fraud is effectively closed.

By providing a complete management of subscriptions, accounts and billing data, vouchers, phone numbers and SIM cards, Nobill MVNO gives the operator the tools to keep the customer in focus.

Mu LTIPLE MVNO:s ON ONE PLATFORM

An important strength with Nobill is its support for multiple MVNOs and MNOs within a single system. This capability is possible because MVNOs can be configured to share the same network. Nobill can also be configured to span multiple networks.

Using logical partitioning in Nobill, each MVNO has its own dedicated Service Data Point (SDP) instance, thereby ensuring complete data separation and integrity between MVNOs. This means that each MVNO has its own set of subscribers, products, tariffs, Customer Care, SIMs and other resources.

The logical partitioning also guarantees separation of all traffic including SS7 traffic, IVR services, USSD services, etc.

NOBILL MVNO – THE PLATFORM OF CHOICE

NOBILL MVNO – THE PLATFORM OF CHOICE CONTROL COsTs Nobill is designed to support small, large

CONTROL COsTs

Nobill is designed to support small, large and growing MVNOs. It is important to find the balance between a best-of-breed approach and maintaining control over growth expenditures.

Nobill MVNO is designed to keep costs down. The foundation of Nobill is based on sharing of resources, reuse of functionality and providing an extensive portfolio of applications on a common platform.

Nobill is installed on a single integrated hardware platform. This simplifies administration of databases, file systems, security audits and monitoring. Using state-of-the-art hardware, the system is prepared for efficient capacity expansion.

The Nobill Client is a common graphical user interface that is used to administer the entire system. System operations, administration, maintenance and support can be centralized for several MVNOs, reducing the number of operations staff.

A common platform requires fewer third party licenses. All upgrades are performed centrally simplifying software planning and avoiding software upgrade conflicts.

software planning and avoiding software upgrade conflicts. sTATE-OF-THE-ART TECHNOLOGy Nobill is years ahead of its

sTATE-OF-THE-ART

TECHNOLOGy

Nobill is years ahead of its competition, supporting both current and future network requirements. It offers a smooth migration to an all IP environment.

All Nobill applications are written in Java, enabling short lead times for development and rapid roll- out of new services. New services reach the market within weeks. Oracle® databases are used in a Solaris® environment running on high performance hardware from Sun Microsystems. Symsoft is a Sun OEM Partner.

NOBILL MVNO – THE PLATFORM OF CHOICE

Convergence – the customer in focus

Nobill MVNO is a convergent system capable of handling convergence in several dimensions:

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Customers with different contractual agreements, e.g. prepaid and postpaid

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Different service types, e.g. voice, SMS, MMS, data and content

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Different network types, e.g. mobile GSM, mobile ANSI, fixed network and IP network

With convergence the customer is in focus; not the payment method or the system type. This gives several benefits:

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Enables categorizing of customer, e.g. by the margin of revenue, type of services used and usage level

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Enables the same service offering indifferent of payment method

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Accepts providers and aggregators of content and Value Added Services, regardless of their charging strategies

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Provides cross-product, cross-segment bonuses and discounting plans for individuals and family contracts

Hybrid accounts and subscriptions behave as prepaid for some traffic cases and postpaid for others. Some examples of how this can be used include:

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Traffic in home network as prepaid and traffic when roaming as postpaid

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Voice, SMS, MMS, premium and data traffic as postpaid

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Traffic during work hours as postpaid and off-work hours as prepaid

RAPID sERVICE CREATION

The Nobill promotion toolkit, a powerful concept of events, rules and actions, renders the possibility to create flexible schemes for innovative service offerings.

The concept allows the operator to set up innovative pricing schemes, and loyalty and bonus programs based on spent money, usage time, data volume and other services. Examples are:

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Advanced price plans including rate depending on usage, refill and service period

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Minimum monthly consumption plans

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Bonus and loyalty schemes

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Pricing of service requests, e.g. USSD

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Special cascaded offers for new customers

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Service bundled with vouchers (e.g. when using a certain voucher type an extra bundle of 100 SMS is obtained)

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250 free SMS per month

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Flat rate tariff for monthly fee

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1000 SMS (usable on-net and valid 15 days) to subscribers having monthly consumption > 10 Euros

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20 voice minutes to new subscribers activated during May

NOBILL MVNO – THE PLATFORM OF CHOICE

Nobill system architecture

The Nobill system is divided into a number of functional entities as outlined in the illustration below.

Nobill integrates with a BSS (Business Support System) responsible for invoice generation, collection and similar functions.

NOBILL MVNO

   
 

Nobill Front End

Nobill Back End

 

SMSC

 

MMSC

   

Rating

 

BSS

SCP

 

Charging

Charging

Invoicing

 

requests

Subscriber services  requests Transactions / Payments

Transactions /

  requests Subscriber services Transactions / Payments

Payments

GGSN (incl

Customer Care

 

Accumulations

Packet Charger)

 

CAI (Customer

Dunning

Event Charger

Admin. Interface)

Provisioning/

Scoring

Number Portability

Number Portability Voucher s Payments Accounts Receivables

Voucher s

Number Portability Voucher s Payments Accounts Receivables

Payments

Accounts Receivables

DB

   

B2B accumulation

B2B settlement

Voice Mail

Provisioning

B2C accumulation

B2C settlement

Mail Provisioning B2C accumulation B2C settlement IVR Discounting CRM   Self TAP import

IVR

Discounting

CRM

 

Self

TAP import  Self Logistics

Logistics

 

Manage -

USSD

ment

   
   

WAP GW

WAP GW  
 
 
 
 
 

Nobill Client

NOBILL MVNO – THE PLATFORM OF CHOICE

NOBILL

 

MODuLEs

DEsCRIPTION

SMSC

Handles SMS and real-time charging of SMS. Prior to granting an SMS submission (or reception) the Nobill SMS Charger requests permission from Nobill Charging. Real-time charging is applicable to roaming- and home network users.

MMSC

Handles MMS traffic together with real-time charging of MMS. Prior to granting an MMS submission (or reception) the Nobill MMS Charger requests permission from Nobill Charging. Real-time charging is applicable to roaming- and home network users.

SCP

Handles call control and real-time charging of voice/data/fax/video calls. All traffic is monitored in real time with refusal of service if e.g. insufficient funds.

GGSN (incl.

Handles real-time charging of packet traffic. Prior to granting data traffic the Packet Charger requests permission from Nobill Charging. Real-time charging is applicable to roaming- and home network users.

Packet Charger)

WAP Gateway

Handles all WAP traffic.

Number Portability

Number portability gives the service provider the means to use number portability information (network operator ID) for rating and traffic routing.

DB

Voice Mail

Flexible and integrated solution for recording and storage of voice messages. Includes features such as multi-language support, auto provisioning and self management (via USSD, etc), complete message convergence, e.g. MMS and e-mail voice message delivery.

IVR

Handles various subscriber interactions, like top up management and customer self care with interactive voice responses.

USSD

Handles various subscriber interactions, like top up management and customer self care with interactive text message. The USSD Gateway also acts as a USSD Menu Server, interacting with external applications.

Event Charger

Handles event charging requests from external applications such as content providers and value-added service platforms.

Charging

Receives charging requests and ensures these are rated, reserved and committed.

Rating

Responsible for rating all traffic types for all subscription types.

Subscriber services

Contains customer, account and subscription data. Great flexibility in creating customer structures/packages, loyalty bonuses, etc. Includes tools to administrate customer-related logistics (in batch or individually) for phone numbers and SIM cards.

Vouchers

Voucher Management handles creation and management of vouchers, virtual calling cards and PIN codes. Full voucher lifecycle logistics are supported.

B2B and B2C accumulations

Responsible for handling billing, i.e. generation of invoicing files. Contains CDR data that is kept online for a set period and then archived/exported to other systems.

Outbound and

Outbound provisioning is handled towards external systems such as HLR. Inbound provisioning is handled via CAI (Customer Administration Interface).

inbound provisioning

Discounting

Accumulation based discounts.

TAP Import

Importing and B2C charging of TAP3 roaming files.

Nobill Client

The Nobill Client is a graphical user interface (GUI) for configuration and creation of products and services, rate plans and billing schemes, as well as administration and management of the system.

NOBILL MVNO – THE PLATFORM OF CHOICE

Nobill network interaction

The Nobill system supports industry standard interfaces for interacting with the surrounding network.

HLR SGSN MSC SS7 Gn SS 7 Business Support CAI* System (BSS) Operating Support SNMP
HLR
SGSN
MSC
SS7
Gn
SS 7
Business Support
CAI*
System (BSS)
Operating Support
SNMP
NOBILL MVNO
Systems (OSS)
SIM provider
Payment Broker
FTP
Etc.
SMPP/
Event
SMTP
Charging i/f
Content Delivery
Nobill Client
System

Nobill MVNO solutionSMTP Charging i/f Content Delivery Nobill Client System External systems * CAI = Proprietary Customer Administration

External systemsi/f Content Delivery Nobill Client System Nobill MVNO solution * CAI = Proprietary Customer Administration Interface

* CAI = Proprietary Customer Administration Interface

NOBILL MVNO – THE PLATFORM OF CHOICE

World class usability and technical support

The Nobill system client is intended to be the primary way of interaction with the system for both administrators and customer care personnel. The Nobill Client is fully configurable with individual permissions and access rights for different groups of users. The same client is used to administrate all parts of the system.

The Nobill system contains comprehensive tracing facilities on all levels of the SS7 stack. This has proven to be of significant value when analyzing fault conditions, etc.

The platform has a log system for all events, errors, and management; an SNMP interface and capability to send alarms via e-mail to designated addresses.

All Symsoft products are delivered preinstalled, preconfigured and tested, reducing time of installation and integration on-site.

Nobill MVNO has the capability of being accessed remotely via ISDN or VPN over Internet, providing an easy-to-use, cost- and time-efficient maintenance, operation and technical support.

or VPN over Internet, providing an easy-to-use, cost- and time-efficient maintenance, operation and technical support. 9

NOBILL MVNO – THE PLATFORM OF CHOICE

wHAT wE DO

Symsoft develops leading and future proof real-time solutions for charging, messaging and IP services, all based on the Nobill Platform. We focus on creating key convergence building blocks that can be assembled on top of a generic platform, to give operators a variety of ways to offer cost effective and revenue-generating charging and messaging services in a competitive world.

OuR EDGE

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Generic platform: a common, open, modular and IP-based platform for all Nobill installations, whose architecture allows for generic use and combination of any resource

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True convergence: designed from the bottom up with the customer in focus, to realize true voice and data convergence for all subscribers

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100 % real-time: operator staff, customers and business partners share the same updated view of rated traffic since all events in Nobill are processed in real time

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Multi-environment support: solutions running over IMS, converged and hybrid environments

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Scalability: start small and linearly expand your Nobill installation at your own pace

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Extreme performance

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Proven technology: built on de facto industry standards Java, Sun Microsystems and Oracle

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Comprehensive experience and expertise:

proven track record of successful implementations and know-how in advanced multi-dimensional converged solutions

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Best value: shared components, standard- based interfaces and centralized functions reduce complexity, development time and costs

REFERENCEs

Symsoft works closely with leading operators to innovate, develop and deploy competitive services.

Nobill applications are proven, scalable and are in operation all over the world. More than 100 million subscribers are served by Nobill solutions.

Nobill is undoubtedly one of the most all-encompassing common-platform systems for telecom operations on the market.

Nobill is undoubtedly one of the most all-encompassing common-platform systems for telecom operations on the market.

NOBILL MVNO – THE PLATFORM OF CHOICE

Make Symsoft your choice!

Symsoft is a specialist in MVNO solutions!

We offer:

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a world class complete solution for MVNOs on a common platform

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integration with current and legacy networks

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easy expansion with new functionality

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linear capacity growth

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real-time fraud control

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centralized system operation, administration and maintenance support

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reduced integration times and efficient management processes

23 March 2009

Symsoft develops leading real-time telecom solutions for mobile and convergent operators within the areas of charging, messaging, call completion and mobile data. Renowned for its ability to deliver, Symsoft enables operators in an increasingly competitive world to improve both attractiveness and ARPU. All application solutions are based on the carrier grade Nobill platform which exceeds operators’ requirements for business critical functions due to its modular platform architecture and innovative technology. Symsoft’s customers include leading telecom operators such as Millicom, Polkomtel, Qtel, Saudi Telecom, Telefonica, Telenor and TeliaSonera. Founded in 1989 and headquartered in Stockholm, Sweden, Symsoft has local presence in four regions and operational systems in more than 30 countries.

regions and operational systems in more than 30 countries. Corporate Headquarters Symsoft AB Kista Science Tower
regions and operational systems in more than 30 countries. Corporate Headquarters Symsoft AB Kista Science Tower

Corporate Headquarters Symsoft AB Kista Science Tower Färögatan 33, PO Box 1219 SE-164 28 Kista, Sweden Tel +46 8 566 166 00

Middle East & Africa Symsoft MEA Dubai Internet City P.O. Box 500649 Dubai, United Arab Emirates Tel +971 4 36 16 637

Asia Pacific Symsoft Asia Pacific 9 Temasek Boulevard #31-02 Suntec Tower Two Singapore 038989 Tel +65 6559 6189

Americas Americas Symsoft Inc. 5700 Granite Parkway, Ste 200 Plano, Texas 75024, USA Tel +1 972 731 6708

© 2009, Symsoft AB. All rights reserved.

Inc. 5700 Granite Parkway, Ste 200 Plano, Texas 75024, USA Tel +1 972 731 6708 ©