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International Journal of Economics, Commerce and Management Research Studies

Volume 1, Issue 1, August – 2018

A Review Paper for Stress Management


Kashish Goel,
S.D Management college, Muzaffarnagar, (U.P)

Abstract: - An imbalance in the mental and emotional


levels of an individual is termed as Stress. There are
many internal and external reasons responsible for
occurrence of stress that separates an individual from
other. The recent observation suggests that stress level is
increasing rapidly in corporate world. Many attempts
are made by researchers to determine factors leading to
stress in an individual along with finding techniques to
reduce the stress level to increase productivity. This
research paper is made with intention to collect and
present the review of various researchers, those have
worked in the field of stress techniques and management
.The paper is descriptive in nature and based on
secondary data gathered from various published and
online sources. The study will help us to give a basic idea
of the multiple parameters leading to stress creation and
the techniques used to reduce it.

Keywords: Stress, Imbalance, Productivity.


Fig 1. Major Causes of Stress
I. INTRODUCTION
II. LITERATURE REVIEWS
Stress means, an imbalance. Stress occurs due to difference
between situational demand and individual’s ability. One of The present day corporate culture and lifestyle have led
the leading authority, Dr Hans Selye, on the concept of researchers to various queries and arguments. It is very
stress stated that “the rate of all wear and tear cause by life”. important to know the factors leading to certain phenomena
Stress can be classified as positive or negative. For the and multiple views related to it. The present study focuses to
situation that provides an opportunity to gain something and provide the key idea of the research work that is been
achieve peak performance, it is positive. While as it accomplished in the field of stress, its techniques, factors
becomes negative when a person faces social, physical, related to it and the tips to handle it.
organizational and emotional problems. Nowadays it is not
possible to imagine life without stress whether it be A study has been conducted in the banking sector of
employee or employer. Pakistan regarding to effect of job stress on employee
retention by researcher Asim Masood(2013). The main
Origin and Evolvement of stress objective of his study was to determine that does job stress
really have any effect employee retention and organization
 Hans selye (1920)- The term stress has obtained from efficiency. He analysed with help of t-test, regression
physics by one of the father of stress research. analysis and ANOVA technique that employee should do
 Walter (1984)- He was the first person to describe the work with full energy and determination to reduce stress.
body reaction towards stress he identified stress
reaction as fight or flight. A study was conducted by Angweling (2014) among the
 Tucker (1996)- After experiencing a stress full bank employees in kotakinabalu Sabah on role stress and job
situation hormonal level determines the mind set satisfaction. The goal was to identify the relationship
,depression, and energy level in the person at work. between role stress and job satisfaction among bank
employees in kota kinabalu sabah. The frequency test and
cronbachs alpha reliability test and regression analysis led
him to deduce that if the role stress is high the job
satisfaction will be less.

A study was carried on by Asfaq ahmed(2013) on bank


employees of banking sector in Pakistan on effect of job
stress on employees job performance and his objective in the
study was to analyse the how job stress and job performance
are related with each other. With the help of pearson
correlation methodology he identified if stress is low then
performance of the employee increases.

IJECMRS18AG01 www.ijecmrs.com 1
International Journal of Economics, Commerce and Management Research Studies
Volume 1, Issue 1, August – 2018

A study was conducted by Ambika ponnampalam (2013) on the help of ANOVA technique methodology, he identified
employees in commercial bank of Ceylon in the eastern that stress is not gender sensitive.
province regarding the effect of stress on performance of. In
his research the objective was to know the level and Essien blessing Stephen (2014) has done a study on job
relationship among stress and performance of employees of stress and possible strategies among female employees of
commercial bank in the eastern side of srilanka by using the bank in Nigeria and his objective was to investigate to study
correlation analysis and regression analysis methodology he different form of coping strategies adopted by female
identified women suffer more stress than man. employees of commercial bank in akwa lbom state south,
south Nigeria.With the help of cronbach alpha reliability
A.shirmilla(2012) has done a study on employees stress analysis methodology he identified that work of office and
management in selected private banks in Salem. In his study home enhances stress in women employees.
the objective was to identify different methods and
technique to reduce job related stress .With the help of Eunice modupe Hassan(2009) has done a study on concepts
percentage analysis methodology, he identified that excess of gender and job status differentials in job stress among
work pressure is the main cause of stress in banks. workers of banks in lagos state and his objective was to
identify how job stress and job performance are related on
Ayaz ul haq(2011) has done a study on occupational stress employees of banking sector in Pakistan. With help of t-test
and burn out in Pakistan banking sector. In his study the methodology he identified that stress affect all categories of
objective was to examine the occupational stress and worker irrespective of the gender.
professional burn out in the banking sector of Pakistan. With
the help of t-test, correlation and regression methodology, he G.radha(2014) has done a research on occupational stress in
identified that work load, long working hours, causes stress the employees of bank in trivarur district of tamilnadu and
in bank employees. his objective was to analyze the level of occupational stress
felt by the public sector bank employees of tiruvarur district
Bindurani r.s (2014) has done a study on job stress and burn of tamil nadu by the help of chi square test methodology and
out in Pakistan banking sector and the objective was to she identified that to reduce stress it is essential to know
examine the occupational stress and professional burn out in symptoms of stress.
the banking sector of Pakistan with the help of t-test
methodology. Researcher identified that social support Harish shukla(2013) has done a study on stress management
reduces work stress in employees. among the employees of nationalized banks and his
objective was to study the causes of stress among employees
Bushara bano (2012) has done a study on corporate stress by the help of percentage analysis methodology he identified
among employees of public and private sector. The that lack of quality in work gives stress in employees.
objective was to identify the disparity in stress levels
between employees of public and private sector with the Helen o sinowo(2009) has done a study on how bank
help of t-test, ANOVA test methodology, he identified that distress job satisfaction is related with stress band
both public sector and private sector bank employees suffer psychological wellbeing of employees and depositors in
lots in stress. banking sector of Nigeria. The objective was to assess the
impact of financial distress in the Nigerian banking industry
Claudia neptina (2013) has done a research on job stress and as it effected job satisfaction, perceived stress and
tolerance of bank employees and his objective was to psychological wellbeing of employees and depositors, by the
identify the differences in the amount of stress among help of t-test methodology he identified that psycho social
employees of bank placed at different hierarchical positions. implication enhance the stress of employee.
With the help of t-test, and correlation methodology he
identified that stress management programmes will help to Jyoti Sharma(2013) has done a study on identifying role
reduce stress in employees. stress in frontline employees of banks having a cluster
based approach and his objective was to obtain role stressor
Catherine chovwen(2013) has done a study on job stress based segments of frontline employees of banks. He
among employee of bank in south eastern part of Nigeria identified that work load should be decreased to reduce the
and his objective was to examine the impact of joint and stress in bank.
independent assumptions of emotional intelligence lead to
leadership style and job characteristic on job stress in Jyoti Sharma(2011) has done a study an study on
worker of bank in south eastern part of Nigeria with help of commercial banks regarding role stress of bank employees.
cronbach alpha , and split half reliability test methodology, The objective of the study was to systematically identify the
he identified that with well designed job stress can be parameters leading role stress in bank professionals. With
reduced and productivity can be increased. the help of factor analysis and bartletts test methodology,
researcher identified that proper communication among the
Enekwe chinedu innocent (2014) has done a study on stress staff reduce the stress among employees.
management in banking sector in Nigeria and his objective
was to investigate the level of stress coping mechanism Khurram zafar(2012) has done a study by comparing
among bank employees in Nigerian banking industry. With regarding difference in job stress level of permanent

IJECMRS18AG01 www.ijecmrs.com 2
International Journal of Economics, Commerce and Management Research Studies
Volume 1, Issue 1, August – 2018

employees in private and public sector banks and the tenure group with the help of ANOVA test methodology he
objective was to obtain the some differences level of job identified stress effect the productivity of the work of
stress of permanent employees in both sectors i.e. public employees.
sector and private sector banks of Islamabad Pakistan. With
the help of t-test methodology it is being identified that Md.Mosharraf Hussain (1997) has done a study on job
stress level is same in all bank employees. satisfaction , job stress and propensity to quit the job of
women commercial bank employees in Bangladesh and his
Lokesh (2014) has done a study by comparing occupational objective was to investigate the overall job satisfaction
stress among the employees in public and private sector propensity to quit the job stress and dissatisfaction among
bank in dakshinakannad district and the objective was to the women commercial bank employees in Bangladesh with
obtain the causes of job stress among bank employees by the the help of t-test method, rank order,and simple percentage
help of chi square test and regression analysis methodology methodology he identified due to lack of promotion and
he identified that performance pressure causes more stress in salary level stress level is enhancing day by day.
employees.
Nadeem sohail(2011) has done a research on work stress by
Mohd. Abass bhat(2013) has done a study on occupational analysing employees performance in banking sector
stress among employees of bank an empirical study . The evidence from district Faisalabad Pakistan and his objective
objective was to gauge the level of stress experienced by was to identify the stress problems of bankers and observe
employees of the bank under study. With the help of pearson how stress and performance are related with the help of
correlations coefficient methodology he identified that correlation and regression methodology he identified risky
working environment should be balanced to reduce the job,work over load causes stress in employees.
stress in bank. Md.
Opekun S.O(1996)- has done a study on stress in nigeria and
Hasebur rahman(2013) has done a research on commercial his objective was to investigate stress and possible strategies
bank in Bangladesh on job stress regarding employees among employees in some selected Nigerian banks with the
performance and health. The objective was to identify job help of t-test methodology he identified there is no
stress influence on work performance and health of significance difference between in stress among male and
employees in contemporary commercial banks in female employees.
Bangladesh. With the help of t-test methodology he
identified that working hours, work load, enhance stress in Praveen tomar(2013) has done a study on stress evaluation
employees. in the Indian bank scenario and his objective was to follow
the path of research about the existing knowledge of stress
Md. Enamulhaque (2013) has done on commercial bank in management strategies among the employees in Indian
Bangladesh regarding intensity of stress stressors- a study. commercial banks with the help of chi square test
The objective was to identify the most important factors that methodology he identified that due to change in new
lead to stress for employees of commercial bank in technology stress of bankers is growing rapidly.
Bangladesh with the help of Variance analysis it is identified
that job in security causes stress in employees. III. CONCLUSION

M.S pisal sucheta d (2013) has done a study of The studies and literature review has given an overall
psychological effect of work place stress on co-operative acquaintance of the stress and the various magnitude and
bank employees in satara city . The objectives was to search factors related to it. In nut shell it can be stated that the in
out common causes of work place stress with the help of current working environment, the stress has got its deep
Pearson correlation coefficient test methodology he roots and parallel the measures are being observed to
identified that stress increase anger, depression, nervousness minimize it to an extent. The further research will surely be
, in employees. helpful to unleash the multiple techniques to reduce stress so
as to enrich the harmony and stability among the human
Maryam khodabakhshi(2013) has done a study on beings.
forecasting occupational stress for women working in the
bank based on their organizational commitment and References
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