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Upon learning of your search for an Administrator, I felt compelled to submit my resume for

your consideration. As an enthusiastic and goal-driven professional with extensive experience


in management, I feel that I would be a valuable asset to the team.
My background includes two major roles in retail management industry. I have worked in
Domino’s Pizza as a store manager, where I have managed a large team and successfully
operated a store which was nationally second for its service and customer satisfaction for a
period of over 6 months. I have also developed valuable organisational skills which led to
having three consecutive operational efficiency audits with 100% score. In the same role, I
have also achieved the prestigious ROLEX challenge for maintain highest standards across
three critical dimensions of the business. Currently, I work in Caltex Retail as an operations
manager and have taken over new responsibilities in customer service environment. While
completing my Master degree in UNSW, I have worked with the UNSW IT team for smoother
transition over the new Microsoft cloud 360 platforms. My job in the It team was to
communicate with various departments and make sure that the staff and students experience
easy transition to the new platform.
Highlights of my qualifications include the following:
• • My team was the 2nd prize winner for the UNSW IT hero program where I have
developed excellent verbal and written communication skills.
• • Worked with the UNSW IT team to ensure smoother transition of thousands of staff
members and students to the new IT platform.
• • During my bachelor degree, I have worked as a volunteer for a local improvement
trust “Transformation of Society through Engineering and technology”, where I have
worked to communicate with local farming community and solve their problems
through viable engineering solutions.
• • During my bachelor degree, I have been the students team for Human Resource
department at my college. During this time, I have communicated with industry
professionals and experts to bring their valuable knowledge to the university students
to make them more employable.

With my strong background and my proven ability to meet organisational goals, I am well
prepared to extend my record of service to your team at UNSW. I welcome the opportunity to
discuss this position and my qualifications with you further. Thank you for your consideration.

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