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Incident: 164475 / 2018 - [S/4HANA] Snote 2581369 -


VAT KSA and UAE : Imports Process KSA APRIL 2018
ID 002075129500001644752018
Customer 1572341 - DELMON CO LTD
Installation 0020935102 - ERP
System DID - Delmonhana
Component Materials Management (XX-CSC-IN-MM)
Status Sent to SAP
Priority Very High

Communication
02.04.2018 12:13:36 UTC+3 - Problem Description: PRASAD KKAV (S0017446690)

Dear Sap ,

we are Implementing 2581369 S note , now we struck in doing pre-requests as per note 2480972 in this

Import_Customizing steps.pdf 11th Page , in logic routine , with missing function model

'J_1IG_IMP_INV_DETERMINE'.

in our system we are unable to fine this function model from se37.

please help , how to fix this.

please refer previous ticket 112535 / 2018 S note 2581369 - VAT KSA and UAE : Imports Process KSA

regards

Prasad

+966-530110776

02.04.2018 12:13:37 UTC+3 - Business Impact: PRASAD KKAV (S0017446690)

VAT issues

02.04.2018 12:13:38 UTC+3 - Steps to reproduce: PRASAD KKAV (S0017446690)

Please provide step-by-step instructions on how to reproduce your issue:

Step 1: please call us

Step 2:

Step 3:

02.04.2018 16:05:46 UTC+3 - Info for Customer: SAP

Dear customer,

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 2/27

Kindly be informed that your message has arrived to SAP Support.


I have forwarded your incident to my colleagues and after analyze provided description they will inform you

Best regards,

Philipp Davydov

SAP Product Support

SAP hotline for urgent issues-> details in note 560499

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03.04.2018 10:31:38 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP ,

the issue is different , while implementing the S note- 2480972 , i am getting error ""Element
DRSEG-CUSTOMES VAL touches or overlaps other element ""

please find the screen shot for the same. please login to our system and try to execute the Note.

Access data maintained. connection opened.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 3/27

Regards

Prasad K

+966-530110776

08.04.2018 15:32:11 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP

we are waiting for the UPDATE from past 4 days.

please update on this.

Regards

Prasad

+966-530110776

09.04.2018 09:59:47 UTC+3 - Call from Customer: SAP

Received call from Customer as No processor has been assigned. Requests for a Speed up.

Business impact:
Issue is in Test system, SAP product affected is SAP S/4HANA ON-PREMISE 1511 / 750. Go live was on
1/4/2018.
Business process affected: VAT related .Issue is in Snote 2581369 - VAT KSA and UAE : Imports Process
KSA APRIL 2018. After Implementing 2581369 S note ,They are struck in doing pre-requests as per note
2480972 in this Import_Customizing steps.pdf 11th Page , in logic routine , with missing function model. Due
to this they are unable to fine this function model from se37.This is needed for Import purpose for VAT filing .

no end users are affected, it is a showstopper, there is no workaround ,5 consultants involved, system
connections are open, financial loss -unable to quantify, deadline to resolve this issue -9/4/2018.

Contact :Mr.Prasad :+966-530110776

09.04.2018 13:28:14 UTC+3 - Info for Customer: SAP

Dear Prasad,

Our escalation team took over your incident and requested the team responsible to continue the processing.

Best regards
Peter Kovacs
SAP Product Support - Digital Business Services

09.04.2018 16:59:24 UTC+3 - Reply: SAP

Hello Mr. Prasad,

Good Day.

Please ignore the logic for routine mentioned in the attachment of the note 2480972.

Kindly replace the logic of the routine as per the attachment of the below note:

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 4/27

2491302 - GST India: Import Cess

Thanks & Regards,


Minu Shaw

SAP Product Support

10.04.2018 09:35:01 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Sap ,

we have tried after replacing the given routine logic as per the note 2491302 - GST India: Import Cess,

and next tried implementing the main Note 2581369 , we are getting the same error as before.

please find the attachment of the error and Connection is open access data is maintained , please login to
our system and check.

regards

Prasad

+966-530110776

10.04.2018 09:35:02 UTC+3 - Business Impact: PRASAD KKAV (S0017446690)

VAT PAYMENT IMPACT

10.04.2018 12:01:16 UTC+3 - Reply: SAP

Hello Mr. Prasad,

Currently, I am getting error while logging into DID system. Please refer attachment.

Thanks & Regards,


Minu Shaw

10.04.2018 14:29:09 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Shaw

Please login with Instance number 01 , instated of 03

I am trying to change system data , but its not updating

please use 192.168.20.99:3001

10.04.2018 15:01:02 UTC+3 - Reply: SAP

Dear Customer,

Please take the help of your Basis team and maintain the correct instance number.

We will not be able to update it from our end.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 5/27
If you require any assistance, please revert. I will forward this incident to our Network team.

Best Regards,
Minu Shaw

11.04.2018 12:31:31 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Minu Shaw

The root cause of this is , previous we had this instance with 03 number , and recently we re-build the
instance, at that time it took 01 instance number , when we try

to change from 03 to 01 in SAP portal , its not updating the application server tab.

time being , please use 01 instance number to connect from your end.

regards

Prasad

+966-530110776

12.04.2018 09:41:04 UTC+3 - Info for Customer: SAP

Dear Customer,

In order to resolve the connection error, I am forwarding this issue to our Network team.
My colleagues will be contacting you shortly.

Best Regards,
Minu Shaw

12.04.2018 09:57:48 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Minu

we have raised one Incident on the same , please check the incident number

151791 / 2018 DID INSTANCE UPDATE

regards

Prasad k

+966-530110776

12.04.2018 10:00:50 UTC+3 - Reply: SAP

Dear Customer,

The access to system DID currently fails with the error

* LOCATION SAProuter 40.4 on 'wdnsrouter'


* ERROR partner 'delmonhana.delmon.com.sa:3203' not reached

* TIME Thu Apr 12 09:58:10 2018

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 6/27
Please check the following:
1. Can you successfully execute the following test from SAProuter commandline:
niping -c -O -H 192.168.20.99 -S 3203
telnet 192.168.20.99 3203
2. Has your internal firewall been setup accordingly to allow the following connection request (see SAP Note
48243)?
212.118.103.5 → 192.168.20.99:3203/tcp

Kind regards,
Memet Mutlu
External
On behalf of SAP Product Support
Remote Connection Support Centre EMEA

12.04.2018 10:39:23 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP

all the above configuration is done , but the issue is the instance number

Please check with 01 as instance number , you can able to connect our Instance

in SAP system data , we are not able to update.

12.04.2018 10:39:24 UTC+3 - Business Impact: PRASAD KKAV (S0017446690)

vat

14.04.2018 10:05:57 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP

Now the issue of instance number is fixed ,

Please try to connect to our instance DID.

regards

Prasad k

+966-530110776

16.04.2018 10:28:20 UTC+3 - Call from Customer: SAP

Issue is in Test system, SAP product affected is SAP S/4HANA ON-PREMISE 1511 / 750. Go live was on
1/4/2018.
Business process affected: VAT related .Issue is in Snote 2581369 - VAT KSA and UAE : Imports Process
KSA APRIL 2018. After Implementing 2581369 S note ,They are struck in doing pre-requests as per note
2480972 in this Import_Customizing steps.pdf 11th Page , in logic routine , with missing function model. Due
to this they are unable to fine this function model from se37.This is needed for Import purpose for VAT filing .

no end users are affected, it is a showstopper, there is no workaround ,5 consultants involved, system
connections are open, financial loss -unable to quantify, deadline to resolve this issue is crossed. Requested
to speed up.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 7/27
Contact :Mr.Prasad :+966-530110776

18.04.2018 09:52:38 UTC+3 - Call from Customer: SAP

Mr. Prasad gave feedback that the incident is not being handled on priority. The management is
concerned at the delay as their Production Go live is delayed from 01/04/2018.
Requested call back to discuss on current issue analysis status, and action plan to proceed further.

Business impact:

Production Go live for VAT Go live delayed from 01/04/2018. Stuck at test phase. After Implementing
2581369 S note , struck in doing pre-requests as per note 2480972. This is needed for Import purpose for
VAT filing. No workaround. Show stopper. 5 consultants involved. system connections are open, financial
loss -unable to quantify, Deadline to resolve this issue is crossed. Requested assistance.

Contact :Mr. Prasad :+966-530110776

19.04.2018 10:05:01 UTC+3 - Call from Customer: SAP

speed up

Business impact:

Production Go live for VAT Go live delayed from 01/04/2018. Stuck at test phase. After Implementing
2581369 S note , struck in doing pre-requests as per note 2480972. This is needed for Import purpose for
VAT filing.

No workaround. Show stopper. 5 consultants involved.

system connections are open, financial loss -unable to quantify, Deadline to resolve this issue is crossed.
Requested assistance.

Business process affected: Go live affected.

Client need a urgent resolution for the issue.

Contact :Mr. Prasad :+966-530110776

19.04.2018 13:01:39 UTC+3 - Info for Customer: SAP

Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support

23.04.2018 10:10:15 UTC+3 - Reply: SAP

Hi Prasad,

Could you please download and implement the note 1668882 in DID system for the proper functioning of
SNOTE tool. Once this is implemented, kindly try implementing the note 2480972 and check if you are still
facing the same issue.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 8/27

Best Regards,
Madhuranjani
SAP Product Support

23.04.2018 10:37:56 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Madhuranjani

we implemented 1668882 and tried to implement the sub note 2480972 , but the same error we are getting

please find the screen shot and connection is open and access data is maintained , please login and try it.

regards

Prasad

+966-530110776

23.04.2018 12:57:34 UTC+3 - Info for Customer: SAP

Hi Prasad,

Thank you for the information.

I'd like to inform you that I am forwarding the incident to CA-GTF-CSC component. Our colleagues from that
component will get in touch with you soon regarding the issue.

Thank you for your patience.

Best Regards,
Madhuranjani
SAP Product Support

24.04.2018 09:32:27 UTC+3 - Reply: SAP

Dear Customer,

Please maintain the below settings:

1. Execute transaction SE51, enter Program: "SAPLMR1M" and Dynpro: "6310".


2. Select radio button 'Attributes' and select 'Change'.
3. In the 'Other Attributes' group box, you will find 'Rows (lines)/Columns'.
In the Column box of 'Editing' ('Maintain.') enter a value which is an increment of one.
For example, change 148 to 149.

Thanks & Regards,


Minu Shaw

24.04.2018 10:19:56 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Minu

we have tried this settings long back

Please login to our system and check too

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 9/27

regards

Prasad k

+966-530110776

24.04.2018 11:34:55 UTC+3 - Reply: SAP

Dear Customer,

Please change the settings as per my previous reply and revert.

Refer attachment.

Regards,
Minu Shaw

24.04.2018 11:56:27 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Minu

we have done as per your instructions

please find the screen shot for the same

regards

Prasad

+966-530110776

24.04.2018 12:55:59 UTC+3 - Reply: SAP

Dear Customer,

Below code has been inserted manually. This needs to be done if note implementation fails.

*********************************************************************************

Screen Number 6310

Flow logic

*{ INSERT DIDK900010 3
FIELD drseg-hsn_sac.
FIELD drseg-customs_val.
*} INSERT

*********************************************************************************************************

Code "Field drseg-customs_val. " will be implemented via the note "2480972 - GST INDIA S4HANA: Import"

Please remove the above code and revert.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 10/27

Thanks & Regards,


Minu Shaw

24.04.2018 13:47:30 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Minu

we have removed the code but no luck error is same , please check once

i have attached the error screen shot.

regards

Prasad

+966-530110776

24.04.2018 13:47:31 UTC+3 - Business Impact: PRASAD KKAV (S0017446690)

VAT

25.04.2018 16:16:24 UTC+3 - Info for Customer: SAP

Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support

30.04.2018 10:01:02 UTC+3 - Reply: SAP

Dear Customer,

Request you to follow the KBA ##2478368.

As mentioned in above KBA and as you are on S4HANA so instead of note 2419214 refer note ##2434330.

Best Regards,

Vijayendra

30.04.2018 10:32:25 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Vijayandra ,

Thank you for the reply ,

we refereed the S-note 2478368 , as per that , 1 st step done.

in second step , Implementing the S-Note 2475249 , this is not Applicable to our version .

Please do the needful

Regards

Prasad k

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 11/27
+966-530110776

30.04.2018 13:22:29 UTC+3 - Info for Customer: SAP

Hello Prasad,

I am discussing note 2475249 with development support.

We will be in touch.

Thanks,

Martin

01.05.2018 21:43:53 UTC+3 - Info for Customer: SAP

Hello Prasad
I am forwarding this incident to the XX-CSC-IN-MM team as they have issues within SAPLMR1M6310 that
prevents me from fixing the PSM-FG issue.

Regards, Mr. Clare Bingman, SAP AIS PSM Development

08.05.2018 04:40:11 UTC+3 - Info for Customer: SAP

Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support

08.05.2018 16:29:03 UTC+3 - Reply: SAP

Hello Prasad
Please implement SAP Note 2638496 and retest that reported problem is resolved.

Regards, Mr. Clare Bingman, SAP AIS PSM Development

09.05.2018 08:42:49 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Mr. Clare Bingman ,

We implemented , SAP Note 2638496 and re-tested by implementing our S-Note , we are getting the same
error

please find the screen shot of the same.

connection is open and Access data is maintained , please login to our Instance, no issues for any changes.

regards

Prasad K

+966-530110776

14.05.2018 16:01:19 UTC+3 - Info for Customer: SAP

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 12/27
Hello Prasad
I am forwarding this incident to the XX-CSC-IN-MM team as they have issues within SAPLMR1M6310 that
causing a mis-alignment of the DRSEG-FMFGUS_KEY text element and the RM08M-FMFGUSKONT.
Both should be located at column 161; however, RM08M-FMFGUSKONT shows at 158 vice 161.

Regards, Mr. Clare Bingman, SAP AIS PSM Development

14.05.2018 16:06:44 UTC+3 - Info for Customer: SAP

Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support

14.05.2018 19:36:41 UTC+3 - Reply: SAP

Hello Prasad
Please implement the newest version of SAP Note 2638496 and retest.
I have added the GST notes as required, and this should align the FG fields.

Regards, Mr. Clare Bingman, SAP AIS PSM Development

14.05.2018 20:47:16 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP

same issue even after trying to implement the Said note

please find the screen shot of the error

please login to our system and you can try to implement

regards

Prasad k

+966-530110776

15.05.2018 08:38:29 UTC+3 - Info for Customer: SAP

Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support

20.05.2018 09:44:28 UTC+3 - Info for SAP: Rahim O V (S0017122167)

Dear Team,

Please update.

Regards

Rahim

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 13/27
27.05.2018 09:53:22 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP

this ticket aging is crossing 45 days , do we need really this time to fix.

please update with final solution

regards

Prasad k

+966-530110776

28.05.2018 09:42:19 UTC+3 - Call from Customer: SAP

speed up

Business impact:

Production Go live for VAT Go live delayed from 01/04/2018. Stuck at test phase. After Implementing
2581369 S note , struck in doing pre-requests as per note 2480972. This is needed for Import purpose for
VAT filing.

No workaround. Show stopper. 5 consultants involved.

system connections are open, financial loss -unable to quantify, Deadline to resolve this issue is crossed.
Requested assistance.

Business process affected: Go live affected.

Client need a urgent resolution for the issue

Contact :Mr. Prasad :+966-530110776

28.05.2018 10:24:48 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

varaprasad@delmon.com.sa

29.05.2018 08:36:22 UTC+3 - Reply: SAP

Hi Customer,

Note 2480972 , can be implemented.

Kindly provide us with the issue details, which you are facing while implementing the above note.

Thanks,

Debrath.

29.05.2018 09:38:51 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Debrath ,

while implementing the Note 2480972 , we are getting error as attached in the screen shot,

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 14/27
please login to DID-900 and try to implement , no issues

regards

Prasad k

+966-530110776

29.05.2018 09:38:52 UTC+3 - Business Impact: PRASAD KKAV (S0017446690)

VAT

29.05.2018 14:46:29 UTC+3 - Reply: SAP

Hello Prasad,

The team responsible for SAP Note 2480972 has again asked me to review this incident.

I am finding that you need to implement SAP Note 2638496 as requested previously.

IF there is an issue implementing this note, then we need to involve the colleagues from the component
XX-CSC-IN-MM.

Regards, Mr. Clare Bingman, SAP AIS PSM Development

29.05.2018 17:13:07 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear SAP

when i try to implement the S note 2638496 , again its depended S note is 2480972 , see the error , it s same
error only

please login and try to implement and check , this solution SAP has provided long back , which is sucessfull

please fix the issue . please keep in mind this ticket aging is from 48 days.

regards

Prasad K

+966-530110776

30.05.2018 09:59:09 UTC+3 - Reply: SAP

Hi Prasad,

I have attached a document with the analysis. Hope this should resolve the issue and allows you to
implement note 2480972.

Please check and try the same and let us know.

You can reach me @ +91 9986557858, if you need further clarifications.

Thanks,

Debrath.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 15/27
31.05.2018 09:53:45 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Debrath ,

Thanks for the call and as discussed , please release Pilot Note for 2581369 , and do the needful

regards

Prasad K

+966-530110776

05.06.2018 08:48:32 UTC+3 - Info for Customer: SAP

Hi Prasad,

As per our internal discussion.

We request you to do add line 75(as per analysis doc) in attachment. Manually the changes as per note
2480972 needs to be available in your system.

Once done our colleagues will assist you to implement note 2581369 - VAT KSA and UAE : Imports Process.

Thanks,

Debrath.

05.06.2018 10:07:25 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Debrath,

Necessary changes has been done … please find the screen shot of the same.

Please note line no 75 is reserved for standard comment by SAP, therefore its added in line no. 76.

Please instruct for further Action...

Regards

Prasad K

+966-530110776

05.06.2018 10:55:50 UTC+3 - Reply: SAP

Dear Customer,

My colleague Debrath contacted you for the issues related to Note implementation, please do let us know in
case you are stuck again.

Regards,

Naveen

05.06.2018 11:41:37 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Naveen,

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 16/27
Mr. Debrath , asked me to insert code as per Analysis document Manually ,

I did , and sent to check , then he forward issue to you.

when i tried to Implement the S Note..2581369 again the error is same.

please check and find the attachment

Regards
Prasad K

+966-530110776

06.06.2018 13:33:37 UTC+3 - Reply: SAP

Dear Customer,

I have removed prerequisite Note: 2480972 from 2581369 - VAT KSA and UAE : Imports Process for S/4
100 release.

I request you to again download the Note: 2581369, and implement the same it will not check for the Note:
2480972.

As all the changes you have performed manually, this should resolve the issue.

Regards,

Naveen

06.06.2018 13:51:14 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Naveen ,

we tried to implement 2581369 with latest version , but the issue is same.

Please find the error screen shot, Connection is open and access data is maintained.

Regards

Prasad K

+966-530110776

06.06.2018 13:51:15 UTC+3 - Business Impact: PRASAD KKAV (S0017446690)

VAT IMPLEMENTATION

TICKET AGING CROSSED 60 DAYS

06.06.2018 16:10:23 UTC+3 - Reply: SAP

Dear Customer,

Yes you are right , I see that system is still picking Note: 2480972 while trying to implement the Note:
2581369

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 17/27

I request you to ask your basis team to clear the buffer and then download the Note freshly, as the Note
2480972 has been removed from prerequisite it should not be picked during Note implementation.

Can you please check the same with your Basis team and download the note once again.

I have removed the prerequisite Note from S/4 100 release, is this your system, kindly confirm on this as
well.

Regards,

Naveen

07.06.2018 10:48:32 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear Naveen ,

Issue is same , i deleted that 2 versions , downloaded again and tried...

Please check

regards

Prasad k

+966-530110776

18.06.2018 15:14:49 UTC+3 - Info for Customer: SAP

Dear customer,

I shall call you tomorrow and will together try to implement the note.

Regards,

Naveen

21.06.2018 13:57:03 UTC+3 - Info for SAP: PRASAD KKAV (S0017446690)

Dear naveen ,

Please go-ahead

regards

Prasad k

+966-530110776

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

PRASAD KKAV varaprasad@del

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 18/27
Reporter (S0017446690) UTC+3 +966-530110776 +966- mon.com.sa

PRASAD KKAV varaprasad@del


24h Contact UTC+3 +966-530110776 +966-
(S0017446690) mon.com.sa

Attachments

File Name Description File Type File Size Created By Created On

Import_Customiz PRASAD KKAV 02.04.2018


11 th page PDF 1.1 MB
ing steps.pdf (S0017446690) 12:13:36 UTC+3

S note- 2480972
PRASAD KKAV 03.04.2018
Error screen error screen shot PNG 39.1 KB
(S0017446690) 10:31:38 UTC+3
shot.png

ERROR
PRASAD KKAV 10.04.2018
SCREEN error JPG 170.1 KB
(S0017446690) 09:35:01 UTC+3
SHOT.JPG

DID connection DID connection 10.04.2018


PNG 65.4 KB SAP
error.PNG error.PNG 12:17:07 UTC+3

Import_process PRASAD KKAV 23.04.2018


error ss JPG 177.3 KB
error.JPG (S0017446690) 10:37:56 UTC+3

Screen Screen 24.04.2018


PNG 69.6 KB SAP
attributes.PNG attributes.PNG 11:35:49 UTC+3

PRASAD KKAV 24.04.2018


screens 2.jpg screen 2 JPG 87.9 KB
(S0017446690) 11:56:27 UTC+3

PRASAD KKAV 24.04.2018


screens 3.jpg code JPG 126.7 KB
(S0017446690) 11:56:27 UTC+3

PRASAD KKAV 24.04.2018


screens 1.jpg settings JPG 89.2 KB
(S0017446690) 11:56:27 UTC+3

screens 4 s note error PRASAD KKAV 24.04.2018


JPG 125.7 KB
error.JPG latest (S0017446690) 11:56:27 UTC+3

screens note PRASAD KKAV 24.04.2018


24042018 error JPG 115.6 KB
error.JPG (S0017446690) 13:47:30 UTC+3

Error s note PRASAD KKAV 09.05.2018


syntax error JPG 111.0 KB
sysntax error.jpg (S0017446690) 08:42:49 UTC+3

PRASAD KKAV 09.05.2018


Error s note.JPG error JPG 136.0 KB
(S0017446690) 08:42:49 UTC+3

Error s note PRASAD KKAV 14.05.2018


error 14052018 JPG 122.9 KB
14052018.JPG (S0017446690) 20:47:16 UTC+3

S001744669020
PRASAD KKAV 29.05.2018
error.jpg 18-05-29T06:40: JPG 275.7 KB
(S0017446690) 09:38:51 UTC+3
04.375Z

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2018-06-25 Page 19/27

29.05.2018
Book1.xlsx Book1.xlsx XLSX 9.5 KB SAP
13:41:01 UTC+3

FS-CD_S4HANA FS-CD_S4HANA 29.05.2018


PPTX 2.9 MB SAP
_New.pptx _New.pptx 13:41:03 UTC+3

FS-CD_S4HANA FS-CD_S4HANA
29.05.2018
_Next _Next PPTX 8.5 MB SAP
13:41:05 UTC+3
Generation.pptx Generation.pptx

Missing Missing 29.05.2018


PNG 72.6 KB SAP
field.PNG field.PNG 13:41:06 UTC+3

29.05.2018
Row_col.PNG Row_col.PNG PNG 42.8 KB SAP
13:41:07 UTC+3

error S001744669020
PRASAD KKAV 29.05.2018
2905201805000 18-05-29T14:14: JPG 169.2 KB
(S0017446690) 17:13:07 UTC+3
0.JPG 19.116Z

30.05.2018
Analysis.docx Analysis.docx DOCX 44.5 KB SAP
10:01:37 UTC+3

Prog PRASAD KKAV 05.06.2018


prog correction JPG 50.4 KB
correction.jpg (S0017446690) 10:07:25 UTC+3

Error05062018.J PRASAD KKAV 05.06.2018


error JPG 82.8 KB
PG (S0017446690) 11:41:37 UTC+3

error PRASAD KKAV 06.06.2018


error JPG 112.9 KB
06062018.JPG (S0017446690) 13:51:14 UTC+3

KBA/SAP Notes

KBA/SAP Note Number Note Text

Screen SAPLMR1M6310 missing DRSEG-


2638496
FMFGUS_KEY

Note Assistant: Important notes for SAP_BASIS


1668882
730,731,740,750,751,752

2491302 GST India: Import Cess

Action Log

Changed On Changed At Changed By Action Old Value New Value

Monday PRASAD KKAV


12:13:36 UTC+3 Status Not Sent to SAP Sent to SAP
02.04.2018 (S0017446690)

PRASAD KKAV
12:13:36 UTC+3 Priority changed Medium High
(S0017446690)

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2018-06-25 Page 20/27
0020751295
PRASAD KKAV
12:13:36 UTC+3 Incident created 0000164475
(S0017446690)
2018

PRASAD KKAV
12:13:36 UTC+3 Component XX-CSC-IN-MM
(S0017446690)

12:28:07 UTC+3 SAP Component XX-CSC-IN-MM XX-CSC-SA

Memo/Text Info for


16:05:46 UTC+3 SAP
changed Customer

Tuesday PRASAD KKAV Memo/Text


10:31:38 UTC+3 Info for SAP
03.04.2018 (S0017446690) changed

Wed. 04.04.2018 09:42:30 UTC+3 SAP Component XX-CSC-SA XX-CSC-SA-LO

Sunday PRASAD KKAV Memo/Text


15:32:11 UTC+3 Info for SAP
08.04.2018 (S0017446690) changed

Monday Memo/Text Call from


09:59:47 UTC+3 SAP
09.04.2018 changed Customer

Memo/Text Info for


13:28:14 UTC+3 SAP
changed Customer

Memo/Text
17:03:49 UTC+3 SAP Reply
changed

SAP Note
17:03:49 UTC+3 SAP 2491302
add./rem.

17:03:49 UTC+3 SAP Status Sent to SAP Customer Action

Tuesday PRASAD KKAV Memo/Text


09:35:01 UTC+3 Info for SAP
10.04.2018 (S0017446690) changed

PRASAD KKAV
09:35:01 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Memo/Text
12:20:33 UTC+3 SAP Reply
changed

12:20:33 UTC+3 SAP Status Sent to SAP Customer Action

PRASAD KKAV
14:29:09 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

PRASAD KKAV Memo/Text


14:29:09 UTC+3 Info for SAP
(S0017446690) changed

Memo/Text
15:04:12 UTC+3 SAP Reply
changed

15:04:12 UTC+3 SAP Status Sent to SAP Customer Action

PRASAD KKAV Memo/Text


Wed. 11.04.2018 12:31:31 UTC+3 Info for SAP
(S0017446690) changed

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2018-06-25 Page 21/27

PRASAD KKAV
12:31:31 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Thursday Memo/Text Info for


09:46:47 UTC+3 SAP
12.04.2018 changed Customer

SAP Note
09:46:47 UTC+3 SAP 2491302
add./rem.

In Processing by
09:46:47 UTC+3 SAP Status Sent to SAP
SAP

XX-SER-NET-H
09:46:47 UTC+3 SAP Component XX-CSC-SA-LO
TL

PRASAD KKAV Memo/Text


09:57:48 UTC+3 Info for SAP
(S0017446690) changed

Memo/Text
10:03:38 UTC+3 SAP Reply
changed

SAP Note
10:03:38 UTC+3 SAP 2491302
add./rem.

In Processing by
10:03:38 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV Memo/Text


10:39:23 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
10:39:23 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

SAP Note
11:26:42 UTC+3 SAP 2491302
add./rem.

In Processing by
11:26:42 UTC+3 SAP Status Sent to SAP
SAP

XX-SER-NET-H
11:26:42 UTC+3 SAP Component XX-CSC-SA-LO
TL

PRASAD KKAV Memo/Text


Sat. 14.04.2018 10:05:57 UTC+3 Info for SAP
(S0017446690) changed

Monday Memo/Text Call from


10:28:20 UTC+3 SAP
16.04.2018 changed Customer

Memo/Text Call from


Wed. 18.04.2018 09:52:38 UTC+3 SAP
changed Customer

Thursday Memo/Text Call from


10:05:01 UTC+3 SAP
19.04.2018 changed Customer

Memo/Text Info for


13:03:38 UTC+3 SAP
changed Customer

13:03:38 UTC+3 SAP Component XX-CSC-SA-LO XX-CSC-IN-MM

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2018-06-25 Page 22/27

Friday
08:16:29 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC
20.04.2018

14:19:42 UTC+3 SAP Component CA-GTF-CSC XX-CSC-IN-MM

Monday
06:39:24 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC
23.04.2018

09:26:18 UTC+3 SAP Component CA-GTF-CSC BC-UPG-NA

Memo/Text
10:14:57 UTC+3 SAP Reply
changed

SAP Note
10:14:57 UTC+3 SAP 1668882
add./rem.

In Processing by
10:14:57 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV Memo/Text


10:37:56 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
10:37:56 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Memo/Text Info for


13:01:41 UTC+3 SAP
changed Customer

SAP Note
13:01:41 UTC+3 SAP 1668882
add./rem.

In Processing by
13:01:41 UTC+3 SAP Status Sent to SAP
SAP

13:01:41 UTC+3 SAP Component BC-UPG-NA CA-GTF-CSC

15:13:16 UTC+3 SAP Component CA-GTF-CSC XX-CSC-IN-MM

Tuesday In Processing by
09:37:26 UTC+3 SAP Status Customer Action
24.04.2018 SAP

SAP Note
09:37:26 UTC+3 SAP 1668882
add./rem.

Memo/Text
09:37:26 UTC+3 SAP Reply
changed

PRASAD KKAV Memo/Text


10:19:56 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
10:19:56 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Memo/Text
11:39:19 UTC+3 SAP Reply
changed

11:39:19 UTC+3 SAP Status Sent to SAP Customer Action

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 23/27
PRASAD KKAV Memo/Text
11:56:27 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
11:56:27 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Memo/Text
13:04:56 UTC+3 SAP Reply
changed

13:04:56 UTC+3 SAP Status Sent to SAP Customer Action

PRASAD KKAV Memo/Text


13:47:30 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
13:47:30 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Memo/Text Info for


Wed. 25.04.2018 16:18:44 UTC+3 SAP
changed Customer

SAP Note
16:18:44 UTC+3 SAP 1668882
add./rem.

In Processing by
16:18:44 UTC+3 SAP Status Sent to SAP
SAP

16:18:44 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC

Monday
09:54:36 UTC+3 SAP Component CA-GTF-CSC XX-CSC-IN-MM
30.04.2018

Memo/Text
10:07:37 UTC+3 SAP Reply
changed

SAP Note
10:07:37 UTC+3 SAP 1668882
add./rem.

In Processing by
10:07:37 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV Memo/Text


10:32:25 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
10:32:25 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

SAP Note
11:02:35 UTC+3 SAP 1668882
add./rem.

In Processing by
11:02:35 UTC+3 SAP Status Sent to SAP
SAP

11:02:35 UTC+3 SAP Component XX-CSC-IN-MM MM-IV-LIV-CRE

Memo/Text Info for


13:22:29 UTC+3 SAP
changed Customer

23:29:18 UTC+3 SAP Component MM-IV-LIV-CRE PSM-FG

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 24/27

Tuesday Memo/Text Info for


21:53:32 UTC+3 SAP
01.05.2018 changed Customer

21:53:32 UTC+3 SAP Component PSM-FG XX-CSC-IN-MM

Tuesday Memo/Text Info for


04:40:11 UTC+3 SAP
08.05.2018 changed Customer

08:02:26 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC

15:27:33 UTC+3 SAP Component CA-GTF-CSC PSM-FG

Memo/Text
16:33:26 UTC+3 SAP Reply
changed

SAP Note
16:33:26 UTC+3 SAP 1668882
add./rem.

In Processing by
16:33:26 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV Memo/Text


Wed. 09.05.2018 08:42:49 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
08:42:49 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Monday
16:06:25 UTC+3 SAP Component PSM-FG XX-CSC-IN-MM
14.05.2018

In Processing by
16:06:25 UTC+3 SAP Status Sent to SAP
SAP

SAP Note
16:06:25 UTC+3 SAP 1668882
add./rem.

Memo/Text Info for


16:06:25 UTC+3 SAP
changed Customer

Memo/Text Info for


16:06:44 UTC+3 SAP
changed Customer

Memo/Text
19:40:20 UTC+3 SAP Reply
changed

SAP Note
19:40:20 UTC+3 SAP 1668882
add./rem.

In Processing by
19:40:20 UTC+3 SAP Status Customer Action
SAP

19:40:20 UTC+3 SAP Component XX-CSC-IN-MM PSM-FG

PRASAD KKAV Memo/Text


20:47:16 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 25/27
20:47:16 UTC+3 (S0017446690) Status Customer Action Sent to SAP

SAP Note
21:34:21 UTC+3 SAP 1668882
add./rem.

In Processing by
21:34:21 UTC+3 SAP Status Sent to SAP
SAP

21:34:21 UTC+3 SAP Component PSM-FG XX-CSC-IN-MM

Tuesday Memo/Text Info for


08:38:29 UTC+3 SAP
15.05.2018 changed Customer

Sunday Rahim O V Memo/Text


09:44:28 UTC+3 Info for SAP
20.05.2018 (S0017122167) changed

Sunday PRASAD KKAV Memo/Text


09:53:22 UTC+3 Info for SAP
27.05.2018 (S0017446690) changed

Monday Memo/Text Call from


09:42:19 UTC+3 SAP
28.05.2018 changed Customer

PRASAD KKAV Memo/Text


10:24:48 UTC+3 Info for SAP
(S0017446690) changed

Tuesday Memo/Text
08:44:50 UTC+3 SAP Reply
29.05.2018 changed

SAP Note
08:44:50 UTC+3 SAP 1668882
add./rem.

In Processing by
08:44:50 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV
09:38:51 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

PRASAD KKAV Memo/Text


09:38:51 UTC+3 Info for SAP
(S0017446690) changed

SAP Note
13:44:33 UTC+3 SAP 1668882
add./rem.

In Processing by
13:44:33 UTC+3 SAP Status Sent to SAP
SAP

13:44:33 UTC+3 SAP Component XX-CSC-IN-MM PSM-FG

Memo/Text
14:55:21 UTC+3 SAP Reply
changed

SAP Note
14:55:21 UTC+3 SAP 1668882
add./rem.

In Processing by
14:55:21 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV Memo/Text

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 26/27
17:13:07 UTC+3 (S0017446690) changed Info for SAP

PRASAD KKAV
17:13:07 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

SAP Note
19:01:17 UTC+3 SAP 1668882
add./rem.

In Processing by
19:01:17 UTC+3 SAP Status Sent to SAP
SAP

19:01:17 UTC+3 SAP Component PSM-FG XX-CSC-IN-MM

Wed. 30.05.2018 07:16:12 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC

Memo/Text
10:04:28 UTC+3 SAP Reply
changed

SAP Note
10:04:28 UTC+3 SAP 1668882
add./rem.

In Processing by
10:04:28 UTC+3 SAP Status Customer Action
SAP

Thursday PRASAD KKAV Memo/Text


09:53:45 UTC+3 Info for SAP
31.05.2018 (S0017446690) changed

PRASAD KKAV
09:53:45 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Tuesday Memo/Text Info for


08:48:32 UTC+3 SAP
05.06.2018 changed Customer

09:02:20 UTC+3 SAP Component CA-GTF-CSC XX-CSC-IN-MM

In Processing by
09:02:20 UTC+3 SAP Status Sent to SAP
SAP

SAP Note
09:02:20 UTC+3 SAP 1668882
add./rem.

PRASAD KKAV Memo/Text


10:07:25 UTC+3 Info for SAP
(S0017446690) changed

Memo/Text
10:58:49 UTC+3 SAP Reply
changed

SAP Note
10:58:49 UTC+3 SAP 1668882
add./rem.

In Processing by
10:58:49 UTC+3 SAP Status Customer Action
SAP

PRASAD KKAV Memo/Text


11:41:37 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
11:41:37 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-06-25 Page 27/27

Memo/Text
Wed. 06.06.2018 13:39:44 UTC+3 SAP Reply
changed

13:39:44 UTC+3 SAP Status Sent to SAP Customer Action

PRASAD KKAV Memo/Text


13:51:14 UTC+3 Info for SAP
(S0017446690) changed

PRASAD KKAV
13:51:14 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

PRASAD KKAV
13:51:14 UTC+3 Priority changed High Very High
(S0017446690)

Memo/Text
16:17:21 UTC+3 SAP Reply
changed

16:17:21 UTC+3 SAP Status Sent to SAP Customer Action

Thursday PRASAD KKAV Memo/Text


10:48:32 UTC+3 Info for SAP
07.06.2018 (S0017446690) changed

PRASAD KKAV
10:48:32 UTC+3 Status Customer Action Sent to SAP
(S0017446690)

Monday Memo/Text Info for


15:14:49 UTC+3 SAP
18.06.2018 changed Customer

Thursday PRASAD KKAV Memo/Text


13:57:03 UTC+3 Info for SAP
21.06.2018 (S0017446690) changed

Action Plan

Planned Compl.
Step Responsible Step Status Creation Date
Date

Further analysis
SAP Product
needed from expert New 07.06.2018 14:10:20
Support
colleague.

25.06.2018 09:46:21 UTC+3

© 2018 SAP SE or an SAP affiliate company. All rights reserved

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