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02.04.2018 12:13:36 UTC+3 - Problem Description: PRASAD KKAV (S0017446690)
Dear Sap ,
we are Implementing 2581369 S note , now we struck in doing pre-requests as per note 2480972 in this
Import_Customizing steps.pdf 11th Page , in logic routine , with missing function model
'J_1IG_IMP_INV_DETERMINE'.
in our system we are unable to fine this function model from se37.
please refer previous ticket 112535 / 2018 S note 2581369 - VAT KSA and UAE : Imports Process KSA
regards
Prasad
+966-530110776
VAT issues
Step 2:
Step 3:
Dear customer,
Best regards,
Philipp Davydov
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Dear SAP ,
the issue is different , while implementing the S note- 2480972 , i am getting error ""Element
DRSEG-CUSTOMES VAL touches or overlaps other element ""
please find the screen shot for the same. please login to our system and try to execute the Note.
Regards
Prasad K
+966-530110776
Dear SAP
Regards
Prasad
+966-530110776
Received call from Customer as No processor has been assigned. Requests for a Speed up.
Business impact:
Issue is in Test system, SAP product affected is SAP S/4HANA ON-PREMISE 1511 / 750. Go live was on
1/4/2018.
Business process affected: VAT related .Issue is in Snote 2581369 - VAT KSA and UAE : Imports Process
KSA APRIL 2018. After Implementing 2581369 S note ,They are struck in doing pre-requests as per note
2480972 in this Import_Customizing steps.pdf 11th Page , in logic routine , with missing function model. Due
to this they are unable to fine this function model from se37.This is needed for Import purpose for VAT filing .
no end users are affected, it is a showstopper, there is no workaround ,5 consultants involved, system
connections are open, financial loss -unable to quantify, deadline to resolve this issue -9/4/2018.
Dear Prasad,
Our escalation team took over your incident and requested the team responsible to continue the processing.
Best regards
Peter Kovacs
SAP Product Support - Digital Business Services
Good Day.
Please ignore the logic for routine mentioned in the attachment of the note 2480972.
Kindly replace the logic of the routine as per the attachment of the below note:
Dear Sap ,
we have tried after replacing the given routine logic as per the note 2491302 - GST India: Import Cess,
and next tried implementing the main Note 2581369 , we are getting the same error as before.
please find the attachment of the error and Connection is open access data is maintained , please login to
our system and check.
regards
Prasad
+966-530110776
Currently, I am getting error while logging into DID system. Please refer attachment.
Dear Shaw
Dear Customer,
Please take the help of your Basis team and maintain the correct instance number.
Best Regards,
Minu Shaw
The root cause of this is , previous we had this instance with 03 number , and recently we re-build the
instance, at that time it took 01 instance number , when we try
to change from 03 to 01 in SAP portal , its not updating the application server tab.
time being , please use 01 instance number to connect from your end.
regards
Prasad
+966-530110776
Dear Customer,
In order to resolve the connection error, I am forwarding this issue to our Network team.
My colleagues will be contacting you shortly.
Best Regards,
Minu Shaw
Dear Minu
we have raised one Incident on the same , please check the incident number
regards
Prasad k
+966-530110776
Dear Customer,
Kind regards,
Memet Mutlu
External
On behalf of SAP Product Support
Remote Connection Support Centre EMEA
Dear SAP
all the above configuration is done , but the issue is the instance number
Please check with 01 as instance number , you can able to connect our Instance
vat
Dear SAP
regards
Prasad k
+966-530110776
Issue is in Test system, SAP product affected is SAP S/4HANA ON-PREMISE 1511 / 750. Go live was on
1/4/2018.
Business process affected: VAT related .Issue is in Snote 2581369 - VAT KSA and UAE : Imports Process
KSA APRIL 2018. After Implementing 2581369 S note ,They are struck in doing pre-requests as per note
2480972 in this Import_Customizing steps.pdf 11th Page , in logic routine , with missing function model. Due
to this they are unable to fine this function model from se37.This is needed for Import purpose for VAT filing .
no end users are affected, it is a showstopper, there is no workaround ,5 consultants involved, system
connections are open, financial loss -unable to quantify, deadline to resolve this issue is crossed. Requested
to speed up.
Mr. Prasad gave feedback that the incident is not being handled on priority. The management is
concerned at the delay as their Production Go live is delayed from 01/04/2018.
Requested call back to discuss on current issue analysis status, and action plan to proceed further.
Business impact:
Production Go live for VAT Go live delayed from 01/04/2018. Stuck at test phase. After Implementing
2581369 S note , struck in doing pre-requests as per note 2480972. This is needed for Import purpose for
VAT filing. No workaround. Show stopper. 5 consultants involved. system connections are open, financial
loss -unable to quantify, Deadline to resolve this issue is crossed. Requested assistance.
speed up
Business impact:
Production Go live for VAT Go live delayed from 01/04/2018. Stuck at test phase. After Implementing
2581369 S note , struck in doing pre-requests as per note 2480972. This is needed for Import purpose for
VAT filing.
system connections are open, financial loss -unable to quantify, Deadline to resolve this issue is crossed.
Requested assistance.
Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support
Hi Prasad,
Could you please download and implement the note 1668882 in DID system for the proper functioning of
SNOTE tool. Once this is implemented, kindly try implementing the note 2480972 and check if you are still
facing the same issue.
Best Regards,
Madhuranjani
SAP Product Support
Dear Madhuranjani
we implemented 1668882 and tried to implement the sub note 2480972 , but the same error we are getting
please find the screen shot and connection is open and access data is maintained , please login and try it.
regards
Prasad
+966-530110776
Hi Prasad,
I'd like to inform you that I am forwarding the incident to CA-GTF-CSC component. Our colleagues from that
component will get in touch with you soon regarding the issue.
Best Regards,
Madhuranjani
SAP Product Support
Dear Customer,
Dear Minu
regards
Prasad k
+966-530110776
Dear Customer,
Refer attachment.
Regards,
Minu Shaw
Dear Minu
regards
Prasad
+966-530110776
Dear Customer,
Below code has been inserted manually. This needs to be done if note implementation fails.
*********************************************************************************
Flow logic
*{ INSERT DIDK900010 3
FIELD drseg-hsn_sac.
FIELD drseg-customs_val.
*} INSERT
*********************************************************************************************************
Code "Field drseg-customs_val. " will be implemented via the note "2480972 - GST INDIA S4HANA: Import"
Dear Minu
we have removed the code but no luck error is same , please check once
regards
Prasad
+966-530110776
VAT
Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support
Dear Customer,
As mentioned in above KBA and as you are on S4HANA so instead of note 2419214 refer note ##2434330.
Best Regards,
Vijayendra
Dear Vijayandra ,
in second step , Implementing the S-Note 2475249 , this is not Applicable to our version .
Regards
Prasad k
Hello Prasad,
We will be in touch.
Thanks,
Martin
Hello Prasad
I am forwarding this incident to the XX-CSC-IN-MM team as they have issues within SAPLMR1M6310 that
prevents me from fixing the PSM-FG issue.
Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support
Hello Prasad
Please implement SAP Note 2638496 and retest that reported problem is resolved.
We implemented , SAP Note 2638496 and re-tested by implementing our S-Note , we are getting the same
error
connection is open and Access data is maintained , please login to our Instance, no issues for any changes.
regards
Prasad K
+966-530110776
Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support
Hello Prasad
Please implement the newest version of SAP Note 2638496 and retest.
I have added the GST notes as required, and this should align the FG fields.
Dear SAP
regards
Prasad k
+966-530110776
Dear customer,
I'd like to inform you that I have forwarded your incident to the development support team and a colleague
from that team will be contacting you as soon as possible.
Best regards,
SAP Product Support
Dear Team,
Please update.
Regards
Rahim
Dear SAP
this ticket aging is crossing 45 days , do we need really this time to fix.
regards
Prasad k
+966-530110776
speed up
Business impact:
Production Go live for VAT Go live delayed from 01/04/2018. Stuck at test phase. After Implementing
2581369 S note , struck in doing pre-requests as per note 2480972. This is needed for Import purpose for
VAT filing.
system connections are open, financial loss -unable to quantify, Deadline to resolve this issue is crossed.
Requested assistance.
varaprasad@delmon.com.sa
Hi Customer,
Kindly provide us with the issue details, which you are facing while implementing the above note.
Thanks,
Debrath.
Dear Debrath ,
while implementing the Note 2480972 , we are getting error as attached in the screen shot,
regards
Prasad k
+966-530110776
VAT
Hello Prasad,
The team responsible for SAP Note 2480972 has again asked me to review this incident.
I am finding that you need to implement SAP Note 2638496 as requested previously.
IF there is an issue implementing this note, then we need to involve the colleagues from the component
XX-CSC-IN-MM.
Dear SAP
when i try to implement the S note 2638496 , again its depended S note is 2480972 , see the error , it s same
error only
please login and try to implement and check , this solution SAP has provided long back , which is sucessfull
please fix the issue . please keep in mind this ticket aging is from 48 days.
regards
Prasad K
+966-530110776
Hi Prasad,
I have attached a document with the analysis. Hope this should resolve the issue and allows you to
implement note 2480972.
Thanks,
Debrath.
Dear Debrath ,
Thanks for the call and as discussed , please release Pilot Note for 2581369 , and do the needful
regards
Prasad K
+966-530110776
Hi Prasad,
We request you to do add line 75(as per analysis doc) in attachment. Manually the changes as per note
2480972 needs to be available in your system.
Once done our colleagues will assist you to implement note 2581369 - VAT KSA and UAE : Imports Process.
Thanks,
Debrath.
Dear Debrath,
Necessary changes has been done … please find the screen shot of the same.
Please note line no 75 is reserved for standard comment by SAP, therefore its added in line no. 76.
Regards
Prasad K
+966-530110776
Dear Customer,
My colleague Debrath contacted you for the issues related to Note implementation, please do let us know in
case you are stuck again.
Regards,
Naveen
Dear Naveen,
Regards
Prasad K
+966-530110776
Dear Customer,
I have removed prerequisite Note: 2480972 from 2581369 - VAT KSA and UAE : Imports Process for S/4
100 release.
I request you to again download the Note: 2581369, and implement the same it will not check for the Note:
2480972.
As all the changes you have performed manually, this should resolve the issue.
Regards,
Naveen
Dear Naveen ,
we tried to implement 2581369 with latest version , but the issue is same.
Please find the error screen shot, Connection is open and access data is maintained.
Regards
Prasad K
+966-530110776
VAT IMPLEMENTATION
Dear Customer,
Yes you are right , I see that system is still picking Note: 2480972 while trying to implement the Note:
2581369
I request you to ask your basis team to clear the buffer and then download the Note freshly, as the Note
2480972 has been removed from prerequisite it should not be picked during Note implementation.
Can you please check the same with your Basis team and download the note once again.
I have removed the prerequisite Note from S/4 100 release, is this your system, kindly confirm on this as
well.
Regards,
Naveen
Dear Naveen ,
Please check
regards
Prasad k
+966-530110776
Dear customer,
I shall call you tomorrow and will together try to implement the note.
Regards,
Naveen
Dear naveen ,
Please go-ahead
regards
Prasad k
+966-530110776
Contacts
Secondary
Role Name Time Zone Primary Phone E-Mail
Phone
Attachments
S note- 2480972
PRASAD KKAV 03.04.2018
Error screen error screen shot PNG 39.1 KB
(S0017446690) 10:31:38 UTC+3
shot.png
ERROR
PRASAD KKAV 10.04.2018
SCREEN error JPG 170.1 KB
(S0017446690) 09:35:01 UTC+3
SHOT.JPG
S001744669020
PRASAD KKAV 29.05.2018
error.jpg 18-05-29T06:40: JPG 275.7 KB
(S0017446690) 09:38:51 UTC+3
04.375Z
29.05.2018
Book1.xlsx Book1.xlsx XLSX 9.5 KB SAP
13:41:01 UTC+3
FS-CD_S4HANA FS-CD_S4HANA
29.05.2018
_Next _Next PPTX 8.5 MB SAP
13:41:05 UTC+3
Generation.pptx Generation.pptx
29.05.2018
Row_col.PNG Row_col.PNG PNG 42.8 KB SAP
13:41:07 UTC+3
error S001744669020
PRASAD KKAV 29.05.2018
2905201805000 18-05-29T14:14: JPG 169.2 KB
(S0017446690) 17:13:07 UTC+3
0.JPG 19.116Z
30.05.2018
Analysis.docx Analysis.docx DOCX 44.5 KB SAP
10:01:37 UTC+3
KBA/SAP Notes
Action Log
PRASAD KKAV
12:13:36 UTC+3 Priority changed Medium High
(S0017446690)
PRASAD KKAV
12:13:36 UTC+3 Component XX-CSC-IN-MM
(S0017446690)
Memo/Text
17:03:49 UTC+3 SAP Reply
changed
SAP Note
17:03:49 UTC+3 SAP 2491302
add./rem.
PRASAD KKAV
09:35:01 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Memo/Text
12:20:33 UTC+3 SAP Reply
changed
PRASAD KKAV
14:29:09 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Memo/Text
15:04:12 UTC+3 SAP Reply
changed
PRASAD KKAV
12:31:31 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
09:46:47 UTC+3 SAP 2491302
add./rem.
In Processing by
09:46:47 UTC+3 SAP Status Sent to SAP
SAP
XX-SER-NET-H
09:46:47 UTC+3 SAP Component XX-CSC-SA-LO
TL
Memo/Text
10:03:38 UTC+3 SAP Reply
changed
SAP Note
10:03:38 UTC+3 SAP 2491302
add./rem.
In Processing by
10:03:38 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
10:39:23 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
11:26:42 UTC+3 SAP 2491302
add./rem.
In Processing by
11:26:42 UTC+3 SAP Status Sent to SAP
SAP
XX-SER-NET-H
11:26:42 UTC+3 SAP Component XX-CSC-SA-LO
TL
Friday
08:16:29 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC
20.04.2018
Monday
06:39:24 UTC+3 SAP Component XX-CSC-IN-MM CA-GTF-CSC
23.04.2018
Memo/Text
10:14:57 UTC+3 SAP Reply
changed
SAP Note
10:14:57 UTC+3 SAP 1668882
add./rem.
In Processing by
10:14:57 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
10:37:56 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
13:01:41 UTC+3 SAP 1668882
add./rem.
In Processing by
13:01:41 UTC+3 SAP Status Sent to SAP
SAP
Tuesday In Processing by
09:37:26 UTC+3 SAP Status Customer Action
24.04.2018 SAP
SAP Note
09:37:26 UTC+3 SAP 1668882
add./rem.
Memo/Text
09:37:26 UTC+3 SAP Reply
changed
PRASAD KKAV
10:19:56 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Memo/Text
11:39:19 UTC+3 SAP Reply
changed
PRASAD KKAV
11:56:27 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Memo/Text
13:04:56 UTC+3 SAP Reply
changed
PRASAD KKAV
13:47:30 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
16:18:44 UTC+3 SAP 1668882
add./rem.
In Processing by
16:18:44 UTC+3 SAP Status Sent to SAP
SAP
Monday
09:54:36 UTC+3 SAP Component CA-GTF-CSC XX-CSC-IN-MM
30.04.2018
Memo/Text
10:07:37 UTC+3 SAP Reply
changed
SAP Note
10:07:37 UTC+3 SAP 1668882
add./rem.
In Processing by
10:07:37 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
10:32:25 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
11:02:35 UTC+3 SAP 1668882
add./rem.
In Processing by
11:02:35 UTC+3 SAP Status Sent to SAP
SAP
Memo/Text
16:33:26 UTC+3 SAP Reply
changed
SAP Note
16:33:26 UTC+3 SAP 1668882
add./rem.
In Processing by
16:33:26 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
08:42:49 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Monday
16:06:25 UTC+3 SAP Component PSM-FG XX-CSC-IN-MM
14.05.2018
In Processing by
16:06:25 UTC+3 SAP Status Sent to SAP
SAP
SAP Note
16:06:25 UTC+3 SAP 1668882
add./rem.
Memo/Text
19:40:20 UTC+3 SAP Reply
changed
SAP Note
19:40:20 UTC+3 SAP 1668882
add./rem.
In Processing by
19:40:20 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
SAP Note
21:34:21 UTC+3 SAP 1668882
add./rem.
In Processing by
21:34:21 UTC+3 SAP Status Sent to SAP
SAP
Tuesday Memo/Text
08:44:50 UTC+3 SAP Reply
29.05.2018 changed
SAP Note
08:44:50 UTC+3 SAP 1668882
add./rem.
In Processing by
08:44:50 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
09:38:51 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
13:44:33 UTC+3 SAP 1668882
add./rem.
In Processing by
13:44:33 UTC+3 SAP Status Sent to SAP
SAP
Memo/Text
14:55:21 UTC+3 SAP Reply
changed
SAP Note
14:55:21 UTC+3 SAP 1668882
add./rem.
In Processing by
14:55:21 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
17:13:07 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
SAP Note
19:01:17 UTC+3 SAP 1668882
add./rem.
In Processing by
19:01:17 UTC+3 SAP Status Sent to SAP
SAP
Memo/Text
10:04:28 UTC+3 SAP Reply
changed
SAP Note
10:04:28 UTC+3 SAP 1668882
add./rem.
In Processing by
10:04:28 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
09:53:45 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
In Processing by
09:02:20 UTC+3 SAP Status Sent to SAP
SAP
SAP Note
09:02:20 UTC+3 SAP 1668882
add./rem.
Memo/Text
10:58:49 UTC+3 SAP Reply
changed
SAP Note
10:58:49 UTC+3 SAP 1668882
add./rem.
In Processing by
10:58:49 UTC+3 SAP Status Customer Action
SAP
PRASAD KKAV
11:41:37 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Memo/Text
Wed. 06.06.2018 13:39:44 UTC+3 SAP Reply
changed
PRASAD KKAV
13:51:14 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
PRASAD KKAV
13:51:14 UTC+3 Priority changed High Very High
(S0017446690)
Memo/Text
16:17:21 UTC+3 SAP Reply
changed
PRASAD KKAV
10:48:32 UTC+3 Status Customer Action Sent to SAP
(S0017446690)
Action Plan
Planned Compl.
Step Responsible Step Status Creation Date
Date
Further analysis
SAP Product
needed from expert New 07.06.2018 14:10:20
Support
colleague.