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The Commission on Human Rights shall have the following powers and functions:
1. Investigate, on its own or on complaint by any party, all forms of human rights
violations involving civil and political rights;
2. Adopt its operational guidelines and rules of procedure, and cite for contempt for
violations thereof in accordance with the Rules of Court;
3. Provide appropriate legal measures for the protection of human rights of all
persons within the Philippines, as well as Filipinos residing abroad, and provide for
preventive measures and legal aid services to the under-privileged whose human
rights have been violated or need protection;
4. Exercise visitorial powers over jails, prisons, or detention facilities;
5. Establish a continuing program of research, education, and information to enhance
respect for the primacy of human rights;
6. Recommend to Congress effective measures to promote human rights and to
provide for compensation to victims of violations of human rights, or their families;
Overview
Any concerned individual or group may file a complaint for human rights violations before
the Commission, particularly the victim, his / her relatives, non-government organizations
or any governmental or private entity. Anonymous complaints or complaints under a
fictitious name shall not be disregarded outright. If upon such initial evaluation or
verification or on the basis of the information or details provided in the anonymous
complaint, it appears to be meritorious or has some factual basis, the Commission shall
proceed to investigate the matter.
How does it work?
Complaints can be lodged about any and all human rights violations. A full list of protected
human rights can be found in the Philippines Bill of Rights.Complaints are required to be
made in writingand may be in the form of a letter, affadavit, question and answer
statement, pleading or similar form. Upon the filing of a written complaint, the complainant
shall be required to accomplish CHR Form 9 – Complaint Sheet and execute a sworn
statement, with the assistance of a duty investigator or legal officer. In cases of abuse of
children’s rights, the complainant shall also accomplish pertinent sections of “CHR Form
10 – Complaints Form for Child Rights Violations”.
Complaints can be submitted to the Commission, to the Barangay Human Rights Action
Center, through a Commissioner or any of the regional or sub-offices, nearest to the place
where the violation occurred or continues to exist.
After the complaint has been submitted, preliminary evaluation of the complaint is
performed to determine whether the matters fall within the jurisdiction of the Commission.
This evaluation may involve a field investigation or fact-finding mission.
At this stage, the Commission may opt to call upon the parties for a preliminary
conference to discuss immediate courses of action, protection remedies and/or possible
submission of the matter to an alternative dispute resolution whenever applicable.
If, following the preliminary evaluation, it is deemed that the case falls within the scope of
the Commission, an investigation follows. The CHR Regional Offices have the primary
duty to conduct such an investigation, with the Commission having the right to take over
the investigation. The investigation may involve conferences or dialogue with and
responses to the complaint from the parties involved. In the absence of such cooperation,
the investigation can also involve documents on record.
The final evaluation of the case and preparation of the resolution shall be made within 15
days from the submission of the final investigation report, together with all the evidence
gathered in the course of the investigation and/or dialogue. A final resolution is prepared
by a legal officer, subject to review and approval by the Regional Director. It consists of
the facts of the case, evidence, issues involved, a conclusion of whether there is a human
rights violation and of what provision as well as what the recommendations are.
The Office may provide alternative dispute resolution of cases through mediation and
conciliation. However, mediation and conciliation are not available in cases of serious
violations, such as child abuse, domestic violence, torture, or when the two parties do not
agree to submit their case to the process. In any other cases, the Commission may use
these measures as a first course of action before the initial investigation, or at any stage
of the investigation, upon the discretion of the investigating officer.
The Commission cannot review human rights violations and abuses that are pending in
court and are involving the same parties and the same issue.
All records of cases shall remain confidential until the resolution of the case shall have
become final.
Outcome
The Assistance and Visitorial office can grant financial assistance to human rights
violation victims, community assistance, as well as rehabilitation assistance.
Monitoring and Enforcement
The Commission continues to monitor the submitted cases after their completion.
Recommendations can be referred to a Court in order to enforce them, and legislative
proposals can be made. If a settlement is reached through conciliation or mediation, the
parties can still bring their complaint to court, in case the terms of the agreement are not
complied with or the conditions therein not kept.
Appeal