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Q1.
You need to calculate percentiles (P) P25, P75 and P90 for-
- Market & Company C
Q2.
For market, calculate how many people are below P25?
Designation Organization Special Allowance Basic HRA GrossPay
MT Company D 7900 11590 5800 25290
MT Company D 5360 8970 4490 18820
MT Company B 6354 8602 4301 19257
MT Company D 7074 10600 5300 22974
MT Company D 6878 10000 5000 21878
MT Company D 7992 10500 5250 23742
MT Company B 9927 11782 5891 27600
MT Company D 5396 8300 4150 17846
MT Company D 7171 9800 4900 21871
MT Company D 6074 9900 4950 20924
MT Company D 7757 9380 4690 21827
MT Company B 5417 8630 4315 18362
Que:
You have conducted a survey in your organization using questions and scale
given in tab ' Drivers-Que'. Now, you have been asked to present this data to
the board while sharing key insights derived from the analysis.
You may use measure of central tendencies (like mean, median,mode) or other
statistics and analyze the data on given 6 drivers.
You are required to prepare a 3-5 slides presentation with the data analysis and
insights.
S. No Questions
1 I know what is expected of me at work
Scale Used
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
No Rating
Driver
Understanding on the
job
Work station
allocation
Learning on the job
Recognition
Coworkers
Numerical rating
5
4
3
2
1
0.0001
Gender Region Location BU Entity
Female Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai Product Management & Service Development Entity X
Male Corporate Office Mumbai Product Management & Service Development Entity X
Female Corporate Office Mumbai FA Entity X
Male Corporate Office Mumbai CSO Entity X
Male Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai FA Entity X
Female Corporate Office Mumbai Product Management & Service Development Entity X
Female Corporate Office Mumbai FA Entity X
Female Corporate Office Mumbai HR Entity X
Female Corporate Office Mumbai HR Entity X
Female Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai CSO Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai CSO Entity X
Female Corporate Office Mumbai CSO Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai GVS Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai CSO Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai CSO Entity X
Male Corporate Office Mumbai FA Entity X
Male Corporate Office Mumbai GCS Entity X
Male Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai GCS Entity X
Female Corporate Office Mumbai HR Entity X
Mean
Mode
Deviation
Inte
From the above data, we can say that:
1. Average on job understanding (i.e question No.1 & 2) is 4.15 on approx; So, they know their job well. Also de
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is scored
the organisation needs to improve on that. Also, deviation here is 1.06 & 0.9, again different people have difere
comfortablity.
3. Average on adequate tools and resources is also bellow 4; company need to provide employees appropriate r
mens less variation in opinion; company need to provide better resources inorder to increase the efficiency.
4. Most of the employee find their job challenging; Also worth mentioning deviation here is almost equal to 1. N
and inexperienced employees find it more challenging. Therefore, it is neutral here.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bello
productivity. Deviation here is high too (at 1.4 & 1.3); So, companies need to focus on employees who feel that
employee appraisal is very much necessary to increase productivity).
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is scored
the organisation needs to improve on that. Also, deviation here is 1.06 & 0.9, again different people have difere
comfortablity.
3. Average on adequate tools and resources is also bellow 4; company need to provide employees appropriate r
mens less variation in opinion; company need to provide better resources inorder to increase the efficiency.
4. Most of the employee find their job challenging; Also worth mentioning deviation here is almost equal to 1. N
and inexperienced employees find it more challenging. Therefore, it is neutral here.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bello
productivity. Deviation here is high too (at 1.4 & 1.3); So, companies need to focus on employees who feel that
employee appraisal is very much necessary to increase productivity).
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departme
which will eventually increase the co-operation. Effective management is required here. Also deviation in interd
Safe and
Job Understanding comfortable work
place
Interpretation
n approx; So, they know their job well. Also deviation here is less then 1. Therefore no problem in understanding the job role
lace environment is not so good and is scored bellow 4 (they have proper security but not the environment, say lack of sani
s 1.06 & 0.9, again different people have diferent views on comfortablity, as not everyone is from same background. But still
pany need to provide employees appropriate resources to perform their job well, so the company needs an improvement h
esources inorder to increase the efficiency.
entioning deviation here is almost equal to 1. Now, various people have different skill, it may be that some experienced emp
, it is neutral here.
ognition and the average here is too low (bellow 3.5). The organisation definitely needs to do something in order to motivat
ies need to focus on employees who feel that they arent being given proper recognition. Effective Managerial Role is requir
ity).
lace environment is not so good and is scored bellow 4 (they have proper security but not the environment, say lack of sani
s 1.06 & 0.9, again different people have diferent views on comfortablity, as not everyone is from same background. But still
pany need to provide employees appropriate resources to perform their job well, so the company needs an improvement h
esources inorder to increase the efficiency.
entioning deviation here is almost equal to 1. Now, various people have different skill, it may be that some experienced emp
, it is neutral here.
ognition and the average here is too low (bellow 3.5). The organisation definitely needs to do something in order to motivat
ies need to focus on employees who feel that they arent being given proper recognition. Effective Managerial Role is requir
ity).
lation between employees but inter-departmental co-operation is low. Organisation need to put up a meeting and negotiate
ement is required here. Also deviation in interdepartmental co-operation is high; which essentially means, there is possible d
Safe and Work Learning
comfortable work station on Recognition Coworkers
the job
place allocation
pany needs an improvement here too. Deviation here is less then 1 which
be that some experienced employee doesnt find their job challenging, but new
pany needs an improvement here too. Deviation here is less then 1 which
be that some experienced employee doesnt find their job challenging, but new
Interpretation
From the above data, we can say that:
1. Average on job understanding (i.e question No.1 & 2) is 4.17 on approx; So, they know their job well. Also deviati
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is scored bel
sanitaion/ambience/too much isolation/etc) ; So, the organisation needs to improve on that. Also, deviation here is
from same background. But still company can improve on providing better comfortablity.
3. Average on adequate tools and resources also bellow 4; company need to provide employees appropriate resour
here is less then 1 (so less variation in opinion); company need to provide better resources in order to increase the
4. Not most of the employee find their job challenging; Also worth mentioning deviation here is almost above 1. No
find their job challenging, but new and inexperienced employees find it more challenging. Therefore, this zone nee
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bellow 3
more for increasing their productivity. Deviation here is high too (at 1.4 & 1.3); So, companies need to focus on em
required here (theories of motivation, where employee appraisal is very much necessary to increase productivity).
6. Neither employee relationship nor interdepartmental coperation is good in this region (as both the average are b
effective communication which will eventually increase the co-operation. Effective management is required here. A
possible dispute between various departments.
Safe and
Job Understanding comfortable work
place
Interpretation
t:
question No.1 & 2) is 4.17 on approx; So, they know their job well. Also deviation here is less then 1. Therefore no problem in u
afety is above 4.2 but workplace environment is not so good and is scored bellow 4 (they have proper security but not the envi
tion/etc) ; So, the organisation needs to improve on that. Also, deviation here is 1.13 & 0.9, again different people have diferent
pany can improve on providing better comfortablity.
sources also bellow 4; company need to provide employees appropriate resources to perform their job well, so the company ne
n opinion); company need to provide better resources in order to increase the efficiency.
eir job challenging; Also worth mentioning deviation here is almost above 1. Now, various people have different skill, it may be t
nd inexperienced employees find it more challenging. Therefore, this zone need to focus on increasing job engagement.
doesnt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
y. Deviation here is high too (at 1.4 & 1.3); So, companies need to focus on employees who feel that they arent being given prop
n, where employee appraisal is very much necessary to increase productivity).
r interdepartmental coperation is good in this region (as both the average are bellow 4). Organisation need to put up a meeting
eventually increase the co-operation. Effective management is required here. Also deviation in interdepartmental co-operation i
partments.
Work Learning
station on Recognition Coworkers
the job
allocation
Interpretation
From the above data, we can say that:
1. Average on job understanding (i.e question No.1 & 2) is 4.20 on approx; So, they know their job well. Also deviati
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is scored bel
sanitaion/ambience/too much isolation/etc) ; So, the organisation needs to improve on that. Also, deviation here is
on providing better comfortablity.
3. Average on adequate tools and resources is 4. Deviation here is less then .81 which mens less variation in opinio
provide better resources to increase the efficiency.
4. Most of the employee find their job challenging; Also worth mentioning deviation here is almost equal to 1. Now
their job challenging, but new and inexperienced employees find it more challenging. Therefore, it is neutral here.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bellow 3
for increasing their productivity. Deviation here is high too (at 1.4 & 1.16); So, companies need to focus on employe
required here (theories of motivation, where employee appraisal is very much necessary to increase productivity).
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departmenta
be effective communication which will eventually increase the co-operation. Effective management is required here
less possible dispute between various departments. Organisation here in this region is doing average in term of ma
4. Most of the employee find their job challenging; Also worth mentioning deviation here is almost equal to 1. Now
their job challenging, but new and inexperienced employees find it more challenging. Therefore, it is neutral here.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bellow 3
for increasing their productivity. Deviation here is high too (at 1.4 & 1.16); So, companies need to focus on employe
required here (theories of motivation, where employee appraisal is very much necessary to increase productivity).
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departmenta
be effective communication which will eventually increase the co-operation. Effective management is required here
less possible dispute between various departments. Organisation here in this region is doing average in term of ma
Safe and
Job Understanding comfortable work
place
Interpretation
t:
question No.1 & 2) is 4.20 on approx; So, they know their job well. Also deviation here is less then 1. Therefore no problem in u
afety is above 4.2 but workplace environment is not so good and is scored bellow 4 (they have proper security but not the envi
tion/etc) ; So, the organisation needs to improve on that. Also, deviation here is 0.96 & 0.91 (all employees have same thinking).
sources is 4. Deviation here is less then .81 which mens less variation in opinion; company in this region is doing good in providi
the efficiency.
b challenging; Also worth mentioning deviation here is almost equal to 1. Now, various people have different skill, it may be tha
experienced employees find it more challenging. Therefore, it is neutral here.
doesnt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
iation here is high too (at 1.4 & 1.16); So, companies need to focus on employees who feel that they arent being given proper re
n, where employee appraisal is very much necessary to increase productivity).
w; yes, there may be good relation between employees but inter-departmental co-operation is low. Organisation need to put up
ill eventually increase the co-operation. Effective management is required here. Deviation in interdepartmental co-operation is
s departments. Organisation here in this region is doing average in term of managing conflicts.
b challenging; Also worth mentioning deviation here is almost equal to 1. Now, various people have different skill, it may be tha
experienced employees find it more challenging. Therefore, it is neutral here.
doesnt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
iation here is high too (at 1.4 & 1.16); So, companies need to focus on employees who feel that they arent being given proper re
n, where employee appraisal is very much necessary to increase productivity).
w; yes, there may be good relation between employees but inter-departmental co-operation is low. Organisation need to put up
ill eventually increase the co-operation. Effective management is required here. Deviation in interdepartmental co-operation is
s departments. Organisation here in this region is doing average in term of managing conflicts.
Work Learning
station on Recognition Coworkers
the job
allocation
Interpretation
From the above data, we can say that:
1. Average on job understanding (i.e question No.1 & 2) is 4.15 on approx; So, they know their job well. Also deviati
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is scored bel
sanitaion/ambience/too much isolation/etc) ; So, the organisation needs to improve on that. Also, deviation here is
from same background. But still company can improve on providing better comfortablity.
3. Average on adequate tools and resources is also bellow 4; company need to provide employees appropriate reso
here is less then 1 which mens less variation in opinion; company need to provide better resources inorder to incre
4. Most of the employee find their job challenging; Also worth mentioning deviation here is almost equal to 1. Now
their job challenging, but new and inexperienced employees find it more challenging. Therefore, it is neutral here.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bellow 3
for increasing their productivity. Deviation here is high too (at 1.3 & 1.3); So, companies need to focus on employee
required here (theories of motivation, where employee appraisal is very much necessary to increase productivity).
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departmenta
can be effective communication which will eventually increase the co-operation. Effective management is required
there is possible dispute between various departments.
Safe and
Job Understanding comfortable work
place
Interpretation
t:
question No.1 & 2) is 4.15 on approx; So, they know their job well. Also deviation here is less then 1. Therefore no problem in u
afety is above 4.2 but workplace environment is not so good and is scored bellow 4 (they have proper security but not the envi
tion/etc) ; So, the organisation needs to improve on that. Also, deviation here is 1.07 & 0.9, again different people have diferent
pany can improve on providing better comfortablity.
sources is also bellow 4; company need to provide employees appropriate resources to perform their job well, so the company
ariation in opinion; company need to provide better resources inorder to increase the efficiency.
b challenging; Also worth mentioning deviation here is almost equal to 1. Now, various people have different skill, it may be tha
experienced employees find it more challenging. Therefore, it is neutral here.
doesnt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
iation here is high too (at 1.3 & 1.3); So, companies need to focus on employees who feel that they arent being given proper rec
n, where employee appraisal is very much necessary to increase productivity).
w; yes, there may be good relation between employees but inter-departmental co-operation is low. Organisation need to put up
ch will eventually increase the co-operation. Effective management is required here. Also deviation in interdepartmental co-ope
rious departments.
Work Learning
station on Recognition Coworkers
the job
allocation
Interpretation
From the above data, we can say that:
1. Average on job understanding (i.e question No.1 & 2) is 4.18 on approx; So, they know their job well. Also deviati
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is scored bel
sanitaion/ambience/too much isolation/etc) ; So, the organisation needs to improve on that. Also, deviation here is
from same background. But still company can improve on providing better comfortablity.
3. Average on adequate tools and resources is also bellow 4; company need to provide employees appropriate reso
here is less then 1 which mens less variation in opinion; company need to provide better resources inorder to incre
4. Most of the employee find their job challenging; Also worth mentioning deviation here is equal to 1. Now, variou
job challenging, but new and inexperienced employees find it more challenging. Therefore, it is neutral here.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bellow 3
for increasing their productivity. Deviation here is high too (at 1.39 & 1.33); So, companies need to focus on employ
required here (theories of motivation, where employee appraisal is very much necessary to increase productivity).
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departmenta
can be effective communication which will eventually increase the co-operation. Effective management is required
there is possible dispute between various departments.
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bellow 3
for increasing their productivity. Deviation here is high too (at 1.39 & 1.33); So, companies need to focus on employ
required here (theories of motivation, where employee appraisal is very much necessary to increase productivity).
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departmenta
can be effective communication which will eventually increase the co-operation. Effective management is required
there is possible dispute between various departments.
Safe and
Job Understanding comfortable work
place
Interpretation
t:
question No.1 & 2) is 4.18 on approx; So, they know their job well. Also deviation here is less then 1. Therefore no problem in u
afety is above 4.2 but workplace environment is not so good and is scored bellow 4 (they have proper security but not the envi
tion/etc) ; So, the organisation needs to improve on that. Also, deviation here is 1.07 & 0.9, again different people have diferent
pany can improve on providing better comfortablity.
sources is also bellow 4; company need to provide employees appropriate resources to perform their job well, so the company
ariation in opinion; company need to provide better resources inorder to increase the efficiency.
b challenging; Also worth mentioning deviation here is equal to 1. Now, various people have different skill, it may be that some
rienced employees find it more challenging. Therefore, it is neutral here.
doesnt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
iation here is high too (at 1.39 & 1.33); So, companies need to focus on employees who feel that they arent being given proper
n, where employee appraisal is very much necessary to increase productivity).
w; yes, there may be good relation between employees but inter-departmental co-operation is low. Organisation need to put up
ch will eventually increase the co-operation. Effective management is required here. Also deviation in interdepartmental co-ope
rious departments.
doesnt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
iation here is high too (at 1.39 & 1.33); So, companies need to focus on employees who feel that they arent being given proper
n, where employee appraisal is very much necessary to increase productivity).
w; yes, there may be good relation between employees but inter-departmental co-operation is low. Organisation need to put up
ch will eventually increase the co-operation. Effective management is required here. Also deviation in interdepartmental co-ope
rious departments.
Work Learning
station on Recognition Coworkers
the job
allocation
Interpretati
From the above data, we can say that:
1. Average on job understanding (i.e question No.1 & 2) is 4.18 on approx; So, they know their job well. Also de
2. Average on workplace security & safety is above 4.2 but workplace environment is not so good and is score
sanitaion/ambience/too much isolation/etc) ; So, the organisation needs to improve on that. Also, deviation her
is from same background. But still company can improve on providing better comfortablity.
3. Average on adequate tools and resources is 4; company can still provide employees appropriate resources to
its agreeable here.
4. Most of the employee find their job challenging; Also worth mentioning deviation here is almost equal to 1.
find their job challenging, but new and inexperienced employees find it more challenging. Therefore, it is agree
5. Employees think this organisation doesnt give them proper recognition and the average here is too low (bel
more for increasing their productivity. Deviation here is high too (at 1.4 & 1.3); So, companies need to focus on
Role is required here (theories of motivation, where employee appraisal is very much necessary to increase pro
6. Co-operation between group is low; yes, there may be good relation between employees but inter-departm
can be effective communication which will eventually increase the co-operation. Effective management is requ
there is possible dispute between various departments.
Safe and
on(Gender, Region, Location, BU, Entity, LOB) Job Understanding comfortable work
place
revenue control 3 2 4 4
Global Service Management 5 4 4 4
Financial Reporting & Compliance 4 4 4 5
Data Sales 5 4 5 5
Transport Network & Service Engineering 4 1 4 1
Unified Customer Interface 4 4 0.0001 4
Sales & Account Management - Sales Support-TCPSL 3 2 2 4
Sales & Account Management 0.0001 5 4 3
Transport Network & Service Engineering 4 5 4 5
Financial Reporting & Compliance 4 4 5 5
Growth Venture 4 3 4 4
Unified Customer Interface 5 4 4 3
Global Service Management 5 5 1 4
Admin & Facilities 4 4 3 4
Data Sales 5 5 4 5
Global Service Management 1 4 3 4
Global Network Services 4 4 4 5
Global Service Management 4 4 4 4
Technology & Product Development 5 5 4 4
Global Service Management 5 4 4 4
Global Network Services 3 4 1 2
Financial Reporting & Compliance 5 5 5 5
Human Resources 4 2 4 4
Global Service Management 5 5 4 4
Global Service Management 4 4 4 5
Global Network Services 3 4 1 4
Global Network Services 4 5 4 5
Unified Customer Interface 4 4 2 4
Admin & Facilities 4 0.0001 4 4
Sales & Account Management 5 5 4 4
Data Sales 5 5 1 1
Technology & Product Development 0.0001 4 2 1
Unified Customer Interface 4 4 4 4
Global Service Management 5 4 4 5
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 5 5 5 5
ATM Deployment- Site Funneling 4 4 4 4
CSI 4 4 4 5
GIMEC 4 4 4 5
Financial Reporting & Compliance 4 5 4 5
Corporate Services 5 5 5 5
Shared Services 4 4 4 4
Treasury 4 4 4 4
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 4 4 5 5
Single network Interface 5 5 5 5
IT 4 5 3 5
Mobile and Voice Engineering 4 5 4 5
Financial Reporting & Compliance 4 5 5 4
Business HR 4 4 4 4
Global Service Management 4 1 3 1
Telx 4 4 1 4
Global Managed Services 5 5 5 5
Finance 4 4 5 5
GSM 4 3 4 4
Global Service Management 5 5 5 5
Magic - NGP 5 5 5 5
Magic - NGP 5 5 4 5
Telstra 4 3 4 4
Revenue control 5 5 5 5
Single network Interface 5 5 4 5
Telstra 5 5 5 5
Unified Customer Interface 5 5 3 4
Single network Interface 5 2 4 4
Financial Planning & Analysis 0.0001 3 0.0001 4
Seacom 4 4 4 4
Seacom 4 4 4 4
Global Service Management 4 4 4 4
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 4 4 5 5
Operations- ATM NOC Operations 4 4 4 4
Corporate HR 5 5 5 5
Corporate HR 3 2 4 5
Technology & Product Development 5 5 3 3
Data Sales 4 4 4 4
Data Sales 5 5 4 5
Data Sales 4 5 4 4
Corporate Services 5 5 5 5
Corporate Services 4 4 4 4
Seacom 4 4 5 4
Magic - Access 4 5 0.0001 5
Unified Customer Interface 4 5 4 5
Unified Customer Interface 4 2 4 3
Data Sales 4 4 4 4
Data Sales 4 4 5 4
Unified Customer Interface 4 4 4 4
Technology & Product Development 5 5 2 2
Strategy & Mobility Sales 5 5 5 5
Technology & Product Development 4 4 4 4
ATM Deployment- Site Funneling 5 5 4 4
Technology & Product Development 5 4 4 4
Telx 5 5 4 5
Global Service Management 4 4 4 4
Global Network Services 4 4 4 4
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 3 4 4 4
Technology & Product Development 5 1 4 0.0001
Technology & Product Development 4 5 2 5
revenue control 3 4 4 4
Global IP Engineering (GIMEC) 4 4 3 4
Revenue Control 4 4 4 4
Single network Interface 5 5 5 5
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 4 4 4 4
Unified Customer Interface 4 4 3 4
Data & Mobility Sales 4 4 4 4
Corporate HR 5 4 1 4
Unified Customer Interface 5 5 2 5
Global Service Management 5 5 4 4
Global Service Management 5 5 5 5
Sales & Account Management 5 4 4 5
Corporate Services- Admin & Facilities 5 5 5 4
Global Network Services 4 5 4 4
Revenue Control 4 4 0.0001 4
Data Mobility 5 5 5 4
Sales 5 5 5 5
Finance & Accounts 5 4 4 4
Global Service Management 5 3 5 5
Global Service Management 5 5 4 4
Data Sales 4 4 4 5
Single network Interface 4 4 4 4
Sales & Account Management 3 4 4 4
Data Sales 4 4 4 4
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 0.0001 4 5 4
Unified Customer Interface 3 5 5 4
Telstra 5 3 1 5
Single network Interface 5 5 5 5
Telstra 4 4 4 4
Data Sales 4 4 4 4
HRSSC 5 4 4 4
Technology & Product Development 4 4 4 4
Technology & Product Development 1 1 4 4
Human Resources 1 1 3 4
Unified Customer Interface 4 4 2 5
Global Service Management 5 4 4 4
Single network Interface 5 5 5 5
Global network services 4 4 5 5
Corporate Services 5 5 5 5
Magic - Access 4 4 0.0001 4
Single network Interface 4 4 4 4
Unified Customer Interface 5 5 4 4
Unified Customer Interface 5 5 4 4
Single network Interface 4 4 4 5
Global Service Management 4 4 4 0.0001
Single network Interface 4 4 5 4
Unified Customer Interface 4 2 4 4
Finance & Accounts 4 4 4 4
Telus 4 4 4 5
Operations- ATM NOC Operations 4 4 5 4
Data Sales 4 4 4 4
Telstra 4 5 4 5
Unified Customer Interface 5 5 2 5
Financial Reporting & Compliance 4 4 5 5
Sales & Account Management 5 4 5 4
Financial Reporting & Compliance 4 4 4 5
Facility & Support Services 5 5 5 5
Transport Network & Service Engineering 5 5 5 5
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 5 5 4 5
Telstra 1 1 1 4
Data Sales 5 5 4 4
Sales & Account Management 5 5 4 4
Facilities & support services 5 5 5 4
Unified Customer Interface 4 5 4 4
Retail Voice 5 4 4 5
Global Network Services 5 4 4 4
Data Sales 3 4 4 4
Unified Customer Interface 5 5 5 5
Corporate Services 4 4 4 4
Shared Services 3 4 2 4
Mobile and Voice Engineering 4 4 4 4
Sales & Account Management 4 3 5 5
Data Mobility 4 5 4 4
Unified Customer Interface 4 4 3 5
Sales & Account Management 4 4 5 5
Technology & Product Development 4 5 4 5
Technology & Product Development 5 5 4 4
Sales & Account Management 4 4 4 4
Financial Reporting & Compliance 5 5 4 0.0001
Single network Interface 4 5 4 5
Sales & Account Management 5 5 5 5
Single network Interface 5 5 5 5
Data Sales 4 4 4 4
Group Telecom Companies Relationship Mgmt & Continual Service Improvement 4 5 4 5
Human Resources 2 2 2 2
Facility & Support Services 4 4 5 5
Financial Reporting & Compliance 4 4 3 5
Corporate Services 4 4 4 4
Financial Reporting & Compliance 4 4 4 4
Financial Reporting & Compliance 4 5 3 5
Technology & Product Development 4 5 4 4
Global network services 4 4 5 4
Sales & Account Management 4 4 4 4
Corporate HR 4 4 3 3
Telstra 5 5 4 4
Global Service Management 4 5 4 4
Telstra 4 5 4 5
revenue control 4 4 2 5
Facility & Support Services 5 5 4 4
Financial Reporting & Compliance 4 4 4 4
Global Service Management 4 4 0.0001 4
GIMEC 4 4 4 5
GSM 5 5 4 4
Telstra 4 4 5 5
Corporate Services 4 4 4 4
Single network Interface 4 4 4 4
Financial Reporting & Compliance 5 5 5 5
Single network Interface 5 4 5 4
Magic - Access 5 4 4 4
Magic - Access 5 5 4 5
Sales & Account Management 5 5 4 4
Service Assurance 5 4 4 4
Single network Interface 4 4 4 4
Telstra 4 4 4 0.0001
Unified Customer Interface 4 5 5 5
Unified Customer Interface 5 5 4 5
Technology & Product Development 5 4 4 4
Magic - Access 5 5 4 4
Technology & Product Development 4 4 3 4
Financial Reporting & Compliance 4 4 0.0001 4
GCS 5 5 4 4
Global service management 4 0.0001 4 4
Global Service Management 5 5 4 5
Technology & Product Development 0.0001 3 5 4
Data Sales 4 4 5 5
Technology & Product Development 5 4 4 5
Global Service Management 4 2 4 5
Data Sales 4 4 4 4
Data Sales 4 4 4 4
Finance & Commercial 4 5 4 4
Sales & Account Management 4 4 4 4
Business HR 0.0001 4 4 4
Data Sales 5 5 4 5
Technology 4 4 5 5
Single network Interface 5 5 5 5
Global Sales & Sourcing 4 4 4 5
HR 5 5 4 4
Magic - NGP 1 1 1 1
Data Sales 4 4 4 4
HR-SSC 5 5 4 4
Magic - NGP 4 5 4 5
Unified Customer Interface 4 4 4 5
Glow point 4 4 4 4
Technology & Product Development 4 4 4 4
Strategy 4 5 4 4
Data Sales 5 5 4 4
Financial Reporting & Compliance 5 5 4 5
Strategy 4 4 4 4
Unified Customer Interface 5 5 4 4
Marketing & Communications 4 4 4 4
Single Network Interface 5 5 5 5
Single Network Interface 5 5 5 5
Finance & Accounts 4 4 4 4
Unified Customer Interface 5 5 4 5
Unified Customer Interface 4 5 4 5
Cash Operations 4 4 4 5
HRSSC 4 4 4 4
Media Services 4 4 5 5
Technology & Product Development 4 5 4 4
Unified customer interface 5 4 4 4
Unified Customer Interface 4 4 4 5
Unified Customer Interface 4 4 5 5
Single network Interface 5 4 4 5
EDM 4 4 4 4
Glow point 5 4 3 4
Glow point 4 4 4 4
Glow point 5 5 4 5
Magic - Fiber service 4 5 4 5
Magic - Cease 4 5 5 5
Magic - Cease 4 4 4 5
Magic - Cease 4 5 5 5
Magic - Cease 4 4 5 5
Single network Interface 4 4 4 5
Magic - Cease 4 4 4 4
Unified Customer Interface 4 4 4 4
Data Mobility 4 4 4 4
Facilities & Infrastructure Management-India 0.0001 4 4 4
Global Managed Services 5 4 5 5
Human Resources 4 2 4 2
Unified Customer Interface 4 4 4 5
Unified Customer Interface 4 4 4 4
Financial Reporting & Compliance 5 5 5 5
Financial Reporting & Compliance 5 5 5 5
Financial Reporting & Compliance 5 5 5 5
Pre Sales & Solutions 4 4 4 2
Unified Customer Interface 5 5 0.0001 5
Magic - Access 4 4 4 4
Single network Interface 4 4 4 4
Unified Customer Interface 4 3 2 3
Unified Customer Interface 5 5 5 5
GCS 4 5 4 4
Single network Interface 4 4 4 1
Magic - Fiber service 4 4 4 4
Technology & Product Development 4 4 4 4
Unified Customer Interface 4 4 4 4
Magic - NGP 5 5 5 5
MEAN 4.193445 4.180329 3.918035 4.245903
MODE 4.00 4.00 4.00 4.00
DEVIATION 0.950549 0.910918 1.072678 0.90636
Interpretation
tion No.1 & 2) is 4.18 on approx; So, they know their job well. Also deviation here is less then 1. Therefore no problem in un
is above 4.2 but workplace environment is not so good and is scored bellow 4 (they have proper security but not the envi
c) ; So, the organisation needs to improve on that. Also, deviation here is 1.07 & 0.9, again different people have diferent vie
y can improve on providing better comfortablity.
es is 4; company can still provide employees appropriate resources to perform their job well. Deviation here is less then 1 w
llenging; Also worth mentioning deviation here is almost equal to 1. Now, various people have different skill, it may be that
xperienced employees find it more challenging. Therefore, it is agreeable here.
nt give them proper recognition and the average here is too low (bellow 3.5). The organisation definitely needs to do some
iation here is high too (at 1.4 & 1.3); So, companies need to focus on employees who feel that they arent being given prope
on, where employee appraisal is very much necessary to increase productivity).
s, there may be good relation between employees but inter-departmental co-operation is low. Organisation need to put up
eventually increase the co-operation. Effective management is required here. Also deviation in interdepartmental co-opera
departments.
Work Learning
station on Recognition Coworkers Job satisfaction
the job
allocation
s can be
42.0000166667
41.8823529412
th some
41.1666666667
40.8571428571
40.6667066667
40.5714571429
38.6666666667
38.4390585366
49
45.25
ave the
47
34.6666666667
39.60004
38.64708
38.50005
37.80004
41.25
44
36.000075
41.5
38.0001
38.0001
n this
42
34.40002
34.00016
n their
38
41.1428714286
40.6667333333
40.6667066667
40.5714571429
39.8214714286
39.1904857143
38.4390585366
38.0943716981
43.20002
38.598621831
37.2895131579
49
40.20004
34.2666866667
46
33.8182090909
38.64708
41.25
44
40.5
42
36.0001
41
BU CSO
FA
GCS
Growth Ventures
GVS
HR
Operations
OS
Product Ma na gement & Servi ce Devel opment
S o u t h e r n Re g i o n We ste r n Re g i o n To ta l Re s u l t
Total Result
40.17648529
36.90918182
39.74075926
39.70151642
38.38557048
38.94101082