The practice of management written by?

A. Peter F Drucker

B. Terry

C. Louis Allan

Public Administration Solved MCQs Paper 2015-16

(I) Public Administration may be defined as:
(A) Management of industry
(B) Administration of Public
(C) Management of Property
(D) Administrative Capacity
(E) None of these
(2) The concept of “bounded rationality” was given by:
(A) Wax Weber
(B) F. W. Riggs
(C) Herbert Simon
(D) Abraham Maslow
(E) None of these
(3) Bureaucracy is based on:
(A) Traditional Authority
(B) Personal Authority
(C) Charismatic Authority
(D) Corporate Authority
(E) None of these
(4) Behaviorism is associated with:
(A) Rationalism.
(B) Communication.
(C) Socialism.
(D) Humanism
(E) None of these
(5) The author of “The Function of the Executive” is:
(A) F. W. Taylor
(B) Chester Bernard
(C) Mary Parker Follet
(D) Henry Fayol
(E) None of these
(6) Which of the following is not of the core values of public administration?
(A) Equity
(B) Efficiency
(C) Effectiveness
(D) Bureaucracy
(E) None of these
(7) Which of the following is one of the features of bureaucracy conceived by
Max Weber?
(A) Authority
(B) Hierarchy
(C) Publicness
(D) Civil society
(E) None of these.
(8) Which of the following is an essential component of a formal organization?
(A) Decentralization
(B) Formal Structure
(C) Power
(D) Centralization
(E) None of these

(9) Bureaucracy is a form of:

(A) Political Organization.
(B) Social Organization
(C) Community Organization
(D) Private organization
(E) None of these
(10) McGregor’s name is most commonly associated with one of the following:
(A) Bureaucratic Theory
(B) Scientific Management
C) Theory X and theory Y
(D) Human Relations
(E) None of these
(11) Legal-rational authority” is a core concept of:
(A) Public Choice Theory
(B) Theory of Emergency
(C) Maslow’s Theory of Motivation
(D) Theory of Bureaucracy
(E) None of these
(12}One of the four functional imperative of a system identified by the Talcott Parsons is:
(A) Efficiency
(B) Effectiveness
(C) Adaptation
(D) Entropy
(E) None of these

(13) “Entropy” is a law of nature in which all forms of organizations move towards:
(A) Growth and Continuity
(D) Continuous Improvement
(C) Rebirth and Emergency
(D) Disorganization and Death
(E) None of these
(14) One choice theory is economic explanation of:
(A) Religion
(B) Islam.
(C) Political decision making
(D) Psychology.
(E) None of these.
(15) System. Theory is associated with the work of following:
(A) Leonard While
(B) Mary Parker Follet
(C) Talcott Parsons
(D) F.W. Taylor
(E) None of these
(16) Which one of the following is the foundation of modern Human Resource
(A) Specialization
(B) Compensation
(C) Job Analysis
(D) Job Evaluation
(E) None of these
(17) The process of transmitting the idea or thought into meaningful symbols is called:
(A) Decoding
(B) Feedback
(C) Reception
(D) Encoding
(E) None of these
(18) Which of the following will not be considered as a formal organization?
(A) A Hospital
(B) A University
(C) A Group of Friends
(D) A Service Industry
(E) None of these
(19) Which of the following violates the principle of Utility of Command?
(A) Bureaucratic Organization
(B) Functional Organization
(C) Manufacturing Organization
(D) Product Organization
(E) None of these.

(20) Which of the following is not a feature of good governance?

(A) Accountability
(B) Transparency
(C) Nepotism
(D) Rule of law
(E) None of these.

1. Rearrange the steps in the decision- making process logically.

A. Identification of a problem
B. Identification of decision criteria
C. Allocation of weights to criteria
D. Development of alternatives
E. Analysis of alternatives
F. Selection of an alternative
G. Implementation of the alternative

a. GFEDCBA
b. CDBAFEG
c. ABCDEFG
d. GCDABEF

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ANSWER: c. ABCDEFG

2. State true or false.

i. Managers when plan, organise, lead and control are called decision makers.

a. True
b. False

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ANSWER: a. True

3. Which of the following is an assumption of rationality to rationale decision

making?

a. Preferences are clear

b. Final choice will maximise payoff
c. The problem is clear and unambiguous
d. All of the above

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ANSWER: d. All of the above

4. ___________ is accepting solutions that are "good enough".

a. Bounded rationality
b. Satisficing
c. Escalation of commitment
d. None of the above

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ANSWER: b. Satisficing
5. Making decisions on the basis of experience, feelings and accumulated
judgement is called as __________.

a. Decision making
b. Structured problems
c. Intuitive decision making
d. None of the above

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ANSWER: c. Intuitive decision making

6. Who is the CEO of Nike?

a. D. Perez's
b. John. T. Chambers
c. Phil Knight
d. None of the above

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ANSWER: a. D. Perez's

7. Which of this is not mentioned in decision-making matrix?

a. Analytic
b. Behavioural
c. Directive
d. Performance management

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ANSWER: d. Performance management

8. Which software provides key performance indicators to help managers monitor

efficiency of projects and employees?

a. Management Information System

b. Business Performance Management
c. Enterprise Application Software
d. Online analytical Processing

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ANSWER: b. Business Performance Management

9. ___________ is a rule of thumb that managers use to simplify decision making.

a. Sunk - costs
b. Framing
c. Heuristics
d. None of the above

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ANSWER: c. Heuristics

10. State true or false.

i. Availability bias is when decisions makers tend to remember events that are most
recent.

a. True
b. False

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ANSWER: a. True

Leading - MCQs with answers - Part 1

1. _____________ is a performance measure of both efficiency and effectiveness.

a. Organisational behaviour
b. Organisational citizenship
c. Employee productivity
d. None of the above

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ANSWER: c. Employee productivity

2. The voluntary and involuntary permanent withdrawal from an organisation is

called ___________.

a. Turnover
b. Behaviour
c. Misbehaviour
d. None of the above

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ANSWER: a. Turnover

3. Discretionary behaviour that is not part of an employee's formal job

requirements, but that promotes the effective functioning of the organisation.

a. Behaviour
b. Organisational behaviour
c. Workplace misbehaviour
d. Organisational citizenship behaviour

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ANSWER: c. Workplace misbehaviour

4. _____________ is that part of an attitude that's made up of the beliefs,

opinions, knowledge or information held by a person.

a. Behavioural component
b. Cognitive component
c. Affective component
d. None of the above

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ANSWER: b. Cognitive component

5. The emotional part of an attitude is called _______.

a. Affective component
b. Attitude
c. Behavioural component
d. All of the above

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ANSWER: a. Affective component

6. Employee's general belief that their organisation values their contribution and
cares about their well - being is called __________.

a. Behaviour
b. Workplace misbehaviour
c. Organisational behaviour
d. Perceived organisational support

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ANSWER: d. Perceived organisational support

7. Any compatibility or inconsistency between attitudes or between behaviour

and attitudes is called _____.

a. Attitude surveys
b. Personality
c. Cognitive dissonance
d. None of the above

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ANSWER: c. Cognitive dissonance

8. Which is the most popular approach to classifying personality traits?

a. MBTI
b. Style of making decisions
c. Social interaction
d. None of the above

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ANSWER: a. MBTI

9. Match the following personality types with their respective descriptions

1) Introvert, Intuitive, Feeling & Judgemental------ A. Blunt and sometimes insensitive

2) Extrovert, Intuitive, Thinking & Judgemental----- B. Warm, friendly, candid and
decisive
3) Extrovert, Sensing, Thinking & Perceptive-------- C. Quietly forceful, conscientious &
concern
4) Introvert, Sensing, Feeling & Perceptive--------- D. Sensitive, Kind, Modest, Shy and
Quiet

a. 1-C, 2-B, 3-A, 4-D

b. 1-C, 2-A, 3-B, 4-D
c. 1-C, 2-A, 3-B, 4-D
d. 1-A, 2-B, 3-D, 4-C

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ANSWER: a. 1-C,2-B,3-A,4-D

10. Which of these is one of the five personality traits in the Big - Five Model?

a. Emotional stability
b. Openness to experience
c. Extraversion
d. All of the above

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ANSWER: d. All of the above

Leading - MCQs with answers - Part 2

1. The degree to which people are pragmatic, maintain emotional distance and
believe that ends justify means is called __________.

a. Impression Management
b. Machiavellianism
c. Locus of control
d. None of the above

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ANSWER: b. Machiavellianism

2. Match the following personality types with their characters

1) Realistic -------------- A. Self - confident

2) Investigative ---------- B. Idealistic
3) Social ----------------- C. Persistent
4) Conventional------------ D. Unimaginative
5) Enterprising ----------- E. Curious
6) Artistic --------------- F. Co - operative

a. 1-C, 2-E, 3-F, 4-D, 5-A, 6-B

b. 1-E, 2-C, 3-F, 4-A, 5-D, 6-B
C. 1-C, 2-D, 3-A, 4-B, 5-E, 6-F
D. 1-A, 2-B, 3-C, 4-F, 5-D, 6-E

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ANSWER: a. 1-C,2-E,3-F,4-D,5-A,6-B

3. The ability to notice and to manage emotional cues and information is called
_________.

a. Perception
b. Emotions
c. Emotional Intelligence
d. None of the above
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ANSWER: c. Emotional Intelligence

4. Which is the theory that explains how we judge people differently depending
on the meaning we attribute to a given behaviour?

a. Attribution Theory
b. X and Y theory
c. Fundamental attribution theory
d. None of the above

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ANSWER: a. Attribution Theory

5. _____________ is a type of learning in which desired voluntary behaviour leads

to a reward or prevents a punishment.

a. Self - serving bias

b. Assumed similarity
c. Stereotyping
d. Operant conditioning

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ANSWER: d. Operant conditioning

6. What is fundamental attribution theory?

a. Tendency to underestimate the influence of external factors and overestimate the

influence of internal factors when judging other's behaviour

b. Tendency for individuals to attribute their own successes to internal factors while
putting the blame for failures on external factors

c. General impression of an individual based on a single

characteristic
d. None of the above

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ANSWER: a. Tendency to underestimate the influence of external factors and

overestimate the influence of internal factors when judging other's behaviour

7. Which of these is one of the four processes that influence social learning
theory?

a. Motor reproduction processes

b. Reinforcement processes
c. Attentional processes
d. All of the above

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ANSWER: d. All of the above