Trouble Codes Copystar-Kyocera - Blackcat4866

Model Error Code Description To enter Service Mode Sim#
FS-1128MFP C0030 Fax Control PWB System Problem.

(2H92JN) Processing with the optional fax
software was disabled due to a
hardware problem.
FS-1128MFP C0070 Fax Control PWB Incompatibility
Problem. Fax software is not
compatible with the main software.
FS-1028MFP, FS- C0100 Backup Memory Device Error.

1128MFP Defective flash memory or defective
control PWB.
FS-1028MFP, FS- C0120 MAC Address Data Error. Defective
1128MFP flash memory.
FS-1028MFP, FS- C0130 Backup Memory Read/Write Error.
control PWB.
FS-1028MFP, FS- C0140 Backup Memory Data Error.
control PWB.
FS-1028MFP, FS- C0150 Control PWB EEPROM Error.
1128MFP Detecting control PWB EEPROM
(U17) communication error.
FS-1028MFP, FS- C0170 Billing Counting Error. Defective
1128MFP control PWB or its EEPROM (U17).
FS-1028MFP, FS- C0180 Machine Number Mismatch Error.

1128MFP Machine number does not match
on main and engine PWBs.
FS-1028MFP, FS- C0420 Paper Feeder Communication

1128MFP Error. Communication error
between the control PWB and
optional paper feeder.
FS-1128MFP C0830 Flash ROM Program Area

Checksum Error. A checksum error
occurred with the program of the
fax control PWB.
FS-1128MFP C0840 Faults of RTC. The time is judged
to go back based on the
comparison of the RTC time and
the current time, or (5) years or
more have passed.
FS-1128MFP C0870 Fax Control PWB to Main PWB
High-Capacity Data Transfer
Problem. High-capacity data
transfer between fax control PWB
and main PWB was not normally
performed even if data transfer was
tried several times.
FS-1128MFP C0920 Fax File System Error. The backup

data is not retained for file system
abnormality of flash memory of fax
control PWB.
FS-1028MFP, FS- C2000 Main Motor Error. The main motor
1128MFP ready input is not given for 2 sec,
after the main drive motor has
turned On.
FS-1028MFP, FS- C2610 PF-100 Paper Feeder Motor Error.

1128MFP The PF paper feed motor ready
input is not given for 2 sec, after the
PF paper feed drive motor has
turned On. (Optional paper feeder
1)
FS-1028MFP, FS- C2620 PF-100 Paper Feeder Motor Error.

1128MFP The PF paper feed motor ready
input is not given for 2 sec, after the
PF paper feed drive motor has
turned On. (Optional paper feeder
2)
FS-1028MFP, FS- C3100 ISU Home Position Error. Home

1128MFP position is not correct when power
is turned On, or copying a
document from the contact glass.
FS-1028MFP, FS- C3200 Exposure Lamp Error. The
1128MFP exposure lamp is not turned On.
FS-1028MFP, FS- C3300 AGC Error. After AGC the correct

1128MFP input is not obtained at the CCD.
FS-1028MFP, FS- C3500 CPU-ASIC (CCD PWB)

1128MFP Communication Error. An error
code is detected.
FS-1028MFP, FS- C4000 Polygon Motor Error. Polygon motor

1128MFP ready input is not given for 6 sec
while the polygon motor is On.
FS-1028MFP, FS- C4200 Beam Detect Error. BD sensor does

1128MFP not detect the laser beam.
FS-1028MFP, FS- C6000 Broken Fuser Heater Wire. The

1128MFP temperature does not rise after the
fuser heater lamp is turned On.
FS-1028MFP, FS- C6020 Abnormally High Fuser Unit

1128MFP Thermistor Temperature.
Thermistor detects abnormally high
temperature.
FS-1028MFP, FS- C6030 Broken Fuser Thermistor Wire.Input
1128MFP from fuser thermistor is 0 (A/D
value).
FS-1028MFP, FS- C6400 Zero-Cross Signal Error. The zero
1128MFP cross signal does not reach the
control PWB for a specified time.
FS-1028MFP, FS- C7990 Waste Toner Full. The waste toner Turn power Off/On.
1128MFP sensor has detected that the waste
toner reservoir (drum unit) is full.
FS-1028MFP, FS- F000 Control PWB-Operation panel PWB Turn power Off/On.
1128MFP comunication error.
FS-1028MFP, FS- F020 Control PWB RAM Checksum Turn power Off/On.
1128MFP Error. Defective main RAM on the
control PWB or defective expanded
memory DIMM.
FS-1028MFP, FS- F040 Control PWB Engine Turn power Off/On.
1128MFP Communication Error.
FS-1028MFP, FS- F041 Control PWB-Scanner PWB Turn power Off/On.

1128MFP Communication Error. A
communication error is detected.
FS-1028MFP, FS- F050 Control PWB Engine Checksum Turn power Off/On.
1128MFP Error. Some error may have
occurred while downloading
firmware, or defective control PWB.
FS-1028MFP, FS- F186 Control PWB Video Data Control Turn power Off/On.
1128MFP Error.
FS-1128MFP E00000 or Fax Communication Error: No Exxxxx: V.34 modem,

U00000 response or line busy after the set Uxxxxx: all other modems
number of redials.
FS-1128MFP E00100 or Fax Communication Error: Exxxxx: V.34 modem,
U00100 Transmission was interruped by a Uxxxxx: all other modems
press of the Stop/Clear key.
U00200 Reception was interrupted by a Uxxxxx: all other modems
U00300 Recording paper on the destination Uxxxxx: all other modems
unit has run out during reception.
FS-1128MFP E00420 or Fax Communication Error: A relay Exxxxx: V.34 modem,

U00420 request was received from the host Uxxxxx: all other modems
center but interrupted because of a
mismatch in permit ID or telephone
number.
U00421 Subaddress-based relay reception Uxxxxx: all other modems
was interrupted because of a
mismatch in the specified
subaddress relay box number.
FS-1128MFP E00430 or Fax Communication Error: Polling Exxxxx: V.34 modem,
U00430 request (confidential or reverse Uxxxxx: all other modems
polling) was received but
interrupted because of a mismatch
in the permit number.
U00430 Subaddress-based bulletin board Uxxxxx: all other modems
transmission was interrupted
because of a mismatch in the
permit ID of the transmitting unit.
U00431 Confidential polling transmission Uxxxxx: all other modems
was interrupted because the
specified confidential box number
was not registered.
FS-1128MFP E00431 or Fax Communication Error: A Exxxxx: V.34 modem,
U00431 subaddress-based bulletin board Uxxxxx: all other modems
because the specified subaddress
confidential box was not registered.

mismatch in the confidential box ID
number.
subaddress confidential box
number.

U00433 Confidential polling request was Uxxxxx: all other modems
received but data was not present
in the confidential box.
transmission request was received
but data was not present in the
subaddress confidential box.

received but interrupted because
the specified confidential box
number was intended for
encryption.

the specified confidential box was
being accessed.
but interrupted because the specific
subaddress confidential box was
being accessed.

U00440 Confidential reception was Uxxxxx: all other modems
interrupted because the specified
confidential box number was not
registered.
U00440 Subaddress-based confidential Uxxxxx: all other modems
reception or subaddress-based
relay reception was interrupted
because the specific subaddress
box was not registered.

relay command reception was
interrupted because the specific
subaddress box number was being
accessed.

confidential box number was
intended for encryption.
FS-1128MFP E00450 or Fax Communication Error: The Exxxxx: V.34 modem,
U00450 destination transmitter Uxxxxx: all other modems
disconnected because the permit
IDs did not agree while the
destination transitter is in
password-check transmission or
restricted transmission.

U00460 Encrypted reception was Uxxxxx: all other modems
encryption box number was not
registered.
FS-1128MFP E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
U00460 reception request was received but Uxxxxx: all other modems
encryption box was being
accessed.
U00462 Ecryption reception was interrupted Uxxxxx: all other modems
because the encryption key for the
specified encryption box was not
registered.
FS-1128MFP E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem,

U00500 communication was interrupted and Uxxxxx: all other modems
the call was not made on
destination units after interruption.

U00600 document processor cover is open. Uxxxxx: all other modems

U00601 Document jam or the document Uxxxxx: all other modems
length exceeds the maximum.
FS-1128MFP E00602 or Fax Communication Error: Image Exxxxx: V.34 modem,
U00602 scanning section problem. Uxxxxx: all other modems
U00603 document feed. Uxxxxx: all other modems
U00604 Document length exceeded the Uxxxxx: all other modems
limit of the bitmap memory capacity.

U00610 Recording section cover open. Uxxxxx: all other modems
U00611 Recording paper jam. Uxxxxx: all other modems
FS-1128MFP E00613 or Fax Communication Error: Image Exxxxx: V.34 modem,
U00613 writing section problem. Uxxxxx: all other modems
FS-1128MFP E00614 or Fax Communication Error: Nearly Exxxxx: V.34 modem,
U00614 empty of recording paper. Uxxxxx: all other modems
FS-1128MFP E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem,
U00615 recording paper. Uxxxxx: all other modems
FS-1128MFP E00620 or Fax Communication Error: Copier Exxxxx: V.34 modem,
U00620 fixing unit problem. Uxxxxx: all other modems
FS-1128MFP E00622 or Fax Communication Error: Copier Exxxxx: V.34 modem,
U00622 drive motor problem. Uxxxxx: all other modems
FS-1128MFP E00655 or Fax Communication Error: CTS Exxxxx: V.34 modem,
U00655 was not activated after RTS due to Uxxxxx: all other modems
a modem error.
FS-1128MFP E00656 or Fax Communication Error: Data Exxxxx: V.34 modem,
U00656 was not transmitted after CTS was Uxxxxx: all other modems
activated due to a modem error.
FS-1128MFP E00670 or Fax Communication Error: Power Exxxxx: V.34 modem,

U00670 was cut off during communication. Uxxxxx: all other modems
FS-1128MFP E00677 or Fax Communication Error: There Exxxxx: V.34 modem,
U00677 was no file to transmit in the Uxxxxx: all other modems
memory transmission mode.
FS-1128MFP E00690 or Fax Communication Error: System Exxxxx: V.34 modem,
U00690 error. Uxxxxx: all other modems
U00700 Communication was interrupted Uxxxxx: all other modems
because of a problem in the
destination unit.
FS-1128MFP E00800 or Fax Communication Error: A page Exxxxx: V.34 modem,
U00800 transmission error occurred in G3 Uxxxxx: all other modems
mode, because of reception of a
RTN or PIN signal.
U00810 transmission error re-occurred in Uxxxxx: all other modems
G3 mode after retry of transmission
in ECM mode.
U00900 reception error occurred in G3 Uxxxxx: all other modems
mode. An RTN or PIN signal was
transmitted because of a page
reception error.
mode. A page reception error
remained after retry of transmission
in ECM mode.
U01000 Transmission in G3 mode was Uxxxxx: all other modems
interrupted by a signal error. An
FTT signal was received for a set
number of times after TCF signal
transmissions at 2400bps.
RTN signal was received in
response to a Q signal (excluding
EOP) after transmission at
2400bps.

interrupted by a signal error. The
function of the unit differs from that
indicated by a DIS signal.
interrupted by a signal error. No
relevant signal was received after
transmission of a DNL (MPS or
EOM) signal, and the preset
number of command retransfers
was exceeded (between units of
our make).

transmission of a DCS, TCF signal,
and the preset number of command
retransfers was exceeded.

transmission of an NSS1, NSS2
(TCF) signal, and the preset
our make).

transmission of an NSS3, TCF
signal, and the preset number of
command retransfers was
exceeded (between units of our
make).
transmission of an MPS signal, and
the preset number of command

transmission of an EOM signal, and

MCF signal was received but no
DIS signal was received after
T1 timeout was detected.

transmission of an EOP signal, and

transmission of a PRI-EOP signal,

transmission of a CNC signal, and
retransfers was exceeded (between
units of our make).
transmission of a CTC signal, and
retransfers was exceeded (ECM).

transmission of an EOR.Q signal,

transmission of a RR signal, and

transmission of a PS.NULL signal,

transmission of a PPS.MPS signal,

transmission of a PPS.EOM signal,
transmission of a PPS.EOP signal,

transmission of a PPS.PRI-EOP
exceeded (ECM).

interrupted by a signal error. T5
timeout was detected during ECM
Transmission (ECM).
interrupted by a signal error. A DCN
or other inappropriate signal was
received during standby for DIS
signal reception.

signal was received after
EOM) signal (between units of our
make).

transmission of a DCS, TCF signal.

(TCF) signal (between units of our
make).
signal (between units of our make).
FS-1128MFP E010x45 Fax Communication Error: Exxxxx: V.34 modem,

or U01045 Transmission in G3 mode was Uxxxxx: all other modems
received after transmission of an
MPS signal.

EOM signal.

EOP signal.

transmission of a PRI-EOP signal.
transmission of a CNC signal
(between units of our make).

transmission of a CTC signal
(ECM).

transmission of an EOR.Q signal
(ECM).
transmission of an RR signal
(ECM).

transmission of a PPS.NULL signal
(ECM).

transmission of a PPS.MPS signal
(ECM).

transmission of a PPS.EOM signal
(ECM).

transmission of a PPS.EOP signal
(ECM).

signal (ECM).

interrupted by a signal error.
Polarity reversal was detected
during handshake.
during message transmission.
interrupted by a signal error. A
brake in loop current was detected
during transmission.
interrupted by a signal error. During
reverse polling in V.34 mode at the
receiver unit, a CM signal was not
detected when transmitting after
reception.

interrupted by a signal error. A PIP
transmission of a PPS.NULL signal.

transmission in V.34 mode,
communication was interrupted
because a PPR signal was
received over (10) times even after
reducing the communication speed
to the minimum with the symbol
speed maintained at the level of
connection.

because of an impossible
combination of the symbol speed
and communication speed.

U01100 Reception in G3 mode was Uxxxxx: all other modems
Function of the unit differs from that
indicated by a DCS signal.
Function of the unit (excl.
communication mode select) differs
from that indicated by an NSS
signal.

interrupted by a signal error. A DTC
(NSC) signal was received when no
transmission data was in the unit.
response after transmission of a
DIS signal.
DTC (NSC) signal.
training reception after reception of
a DCS or NSS signal.
response after transmission of an
FTT signal.
message reception after
transmission of a CFR signal.
transmission of an MCF signal.
transmission of a PPR signal.
transmission of a CTR signal.
transmission of an ERR signal.
further signals were received after
reception of a message.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
CNS signal (between units of our
make).

PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
SPA signal (short protocol).
transmission of a DIS signal.
transmission of a DTC signal.
transmission of a DCS or NSS
signal.

transmission of an FTT signal.
signal was received after reception
of a message.
transmission of an MCF signal
(interoffice communication after
reception of an MPS, EOM signal
or confidential interoffice
communication).

transmission of an RTP signal.
transmission of an RTN signal.
transmission of a PIP signal.
transmission of a PIN signal.
transmission of a PPR signal
(ECM).

transmission of a CTR signal
(ECM).

transmission of an ERR signal
(ECM).

transmission of an RNR signal
(ECM).

transmission of an SPA signal
(short protocol).

message reception, transmission
time exceeded the maximum
transmission time per line.
Number of error lines exceeded
limits during message reception.
break in loop current was detected
during message reception.

interrupted by a signal error. One
page length exceeded the specified
length during message reception.

decoding error occurred during
MMR message reception.
transmitting unit, a JM signal was
not detected after transmission of a
CM signal when receiving after
transmission.

Communication was interrupted
because an error occurred during
an image data reception sequence
in the V.34 mode.

interrupted by a signal error. A DIS
signal with different FIF was
received after transmission of a DIS
signal.
FS-1128MFP E01400 or Fax Communication Error: An Exxxxx: V.34 modem,

U01400 invalid one-touch key was specified Uxxxxx: all other modems
during communication.
U01500 communication error occurred Uxxxxx: all other modems
when calling in V.8 mode.
when called in V.8 mode.
U01700 communication error occurred in Uxxxxx: all other modems
phase 2 (line probing) in the period
after transmission of INFO0, before
entering phase 3 (primary chanel
equvalent device training), before
starting T.30 protocol, during
transmission in V.34 mode. For
example: INFO0/A/Abar (B/Bbar,
for polling transmission)/INFOh was
not detected.

phase 4 (modem parameter
exchange) in the period after
initiating the control channel, before
example: PPh/ALT/MPh/E was not
detected.

before starting T.30 protocol during
transmission in V.34 mode.
Operation was interrupted due to
the absence of a common
communication speed between the
units. 1) A DCN signal was received
from the destination unit and the
line was cut, or 2) a DIS (NSF, CSI)
signal was received from the
destination unit and in response to
the signal, the unit transmitted a
DCN signal and the line was cut.
entering phase 3 (primary channel
equivalent device training), before
starting T.30 protocol during
reception in V.34 mode. For
example: INFO0/B/Bbar (A/Abar,
for polling reception)/probing tone
was not detected.

phase 3 (primary channel
example: S/Sbar/PP/TRN was not
detected.

detected.

U01821 Operation was interrupted due to Uxxxxx: all other modems
communication speed between
units. (including when an
impossible combination of
communication speed and symbol
speed occurs) after MPh exchange,
a DCN signal was transmitted to
the destination unit and the line
was cut.
FS-1128MFP E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem,

U02000 broadcast was refused by a relay Uxxxxx: all other modems
station because of a mismatch in
permit ID number and permit
telephone number when a relay
command was used.

U02100 command failed because the Uxxxxx: all other modems
destination unit (relay station) had
no relay broadcast capability.
U02200 command from a command station Uxxxxx: all other modems
failed because a telephone number
was not registered in the relay
station was specified.
U02200 broadcast was requested to a relay Uxxxxx: all other modems
station but failed because a
telephone number was not
registered in the relay station was
specified.

U02200 Subaddress-based relay broadcast Uxxxxx: all other modems
transmission failed because the
data registered in the subaddress
relay box was deleted.

U02303 Receiving station information was Uxxxxx: all other modems
not normally received in reception
of a relay command. Timeout was
detected before a correct DNL
signal was received.

of a relay command. A signal other
than MPS or EOM signal was
received after a DNL signal was
received.

U02400 interoffice subaddress-based relay Uxxxxx: all other modems
specified relay box number.
U03000 document was present in the Uxxxxx: all other modems
destination unit when polling
reception started.
FS-1128MFP E03100 or Fax Communication Error: In Exxxxx: V.34 modem,
U03100 reverse polling, although no original Uxxxxx: all other modems
was set in the destination unit,
transmission was complete.
U03200 confidential polling reception, data Uxxxxx: all other modems
was not accumulated in the
specified box in the destination unit.
U03200 interoffice subaddress-based Uxxxxx: all other modems
buletin board reception, data was
not stored in the box specified by
the destination unit.
U03300 polling reception from a unit of our Uxxxxx: all other modems
make, operation was interrupted
due to a mismatch in permit ID
number or telephone number.
buletin board reception, operation
was interrupted due to a mismatch
in permit ID number or telephone
number.
FS-1128MFP E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem,

U03400 reception was interupted because Uxxxxx: all other modems
of a mismatch in individual
numbers.
U03500 confidential polling reception, the Uxxxxx: all other modems
confidential, the specified
registered in the destination.
bulletin board reception, the
specified subaddress confidential
box number was not registered in

U03500 destination was being accessed. Uxxxxx: all other modems
U03600 Confidential polling reception was Uxxxxx: all other modems
in specified confidential box
numbers.
bulletin board reception was
in the specified subaddress
confidential box number.
U03700 Confidential polling reception failed Uxxxxx: all other modems
because the destination unit had no
confidential polling transmission
capability or data was not
accumulated in any box in the
destination unit.

U03700 Interoffice subaddress-based Uxxxxx: all other modems
bulletin board reception failed
subaddress-based bulletin board
transmission capability, or data was
not stored in any subaddress
confidental box in the destination
unit.

U04000 confidential box specified for Uxxxxx: all other modems
confidential transmission was not
registered in the destination unit.
transmission mode, the specified
subaddress box number was not
U04100 Confidential transmission failed Uxxxxx: all other modems
confidential capability.
U04100 Subaddress-based transmission Uxxxxx: all other modems
faild because the destination unit
had no subaddress-based
reception capability.
U04200 encrypted transmission, the Uxxxxx: all other modems
U04300 Encrypted transmission failed Uxxxxx: all other modems
encrypted communication
capability.
because of an encryption key error
during encrypted transmission.
Encryption keys did not agree.
during encrypted trasmission. The
encryption key was not registered.

in ecryption keys.
U05000 transmission with a specified Uxxxxx: all other modems
number, the set number of originals
was different from the number of
transmitted originals.
U05100 Password check transmission or Uxxxxx: all other modems
restricted transmission was
interrupted because the permit ID
numbers did not match.
U05200 Password check reception or Uxxxxx: all other modems
restricted reception was interrupted
because the permit ID numbers did
not match, the rejected fax
numbers did match, or the
destination receiver did not return
its phone number.

because the permitted numbers did
not match, the rejected numbers
did match, or the machine in
question did not acknowledge its
phone number.
FS-1128MFP E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem,

U09000 communication was attempted but Uxxxxx: all other modems
failed because the destination unit
was a G2 machine.
U12000 broadcast was requested from a Uxxxxx: all other modems
command station but memory
overflowed during reception.
U12000 subaddress-based relay reception Uxxxxx: all other modems
memory overflowed.
U12100 was commanded but memory Uxxxxx: all other modems
overflowed in the destination unit
(relay station).
FS-1128MFP E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem,
U14000 overflowed during confidential Uxxxxx: all other modems
reception.
U14000 overflowed in subaddress-based Uxxxxx: all other modems
confidential reception.
U14100 overflowed in the destination unit Uxxxxx: all other modems
during confidential transmission.

during interoffice subaddress-based
transmission.
U19000 overflowed during memory Uxxxxx: all other modems
reception.

U19200 transmission failed because a Uxxxxx: all other modems
decoding error occurred.

U19300 Transmission failed because an Uxxxxx: all other modems
error occurred during JBIG
encoding.
U19400 Reception failed because an error Uxxxxx: all other modems
occurred during JBIG encoding.
FS-1028MFP, FS- message "Add Toner."
1128MFP
FS-1028MFP, FS- message "Cannot connect to Authentication
1128MFP Server."
FS-1028MFP, FS- message "Cannot duplex print on this paper."

1128MFP
FS-1028MFP, FS- message "Cannot send fax."
1128MFP
FS-1028MFP, FS- message "Close Document Processor."

1128MFP
FS-1028MFP, FS- message "Close front cover."

1128MFP
FS-1028MFP, FS- message "Error occurred. Turn the main
1128MFP power switch off and on. C####"
FS-1028MFP, FS- message "File is not found. Job is cancelled."

1128MFP
FS-1028MFP, FS- message "Incorrect account ID. Job is
1128MFP cancelled."
FS-1028MFP, FS- message "Incorrect account ID."

1128MFP
FS-1028MFP, FS- message "Incorrect Login User Name or
1128MFP Password. Job is cancelled."
FS-1028MFP, FS- message "Insufficient memory. Cannot start
1128MFP the job."
FS-1028MFP, FS- message "Job Accounting restriction

1128MFP exceeded. Cannot print."

1128MFP exceeded. Cannot scan."

1128MFP exceeded. Job is cancelled."
FS-1028MFP, FS- message "Load paper in MP Tray"

1128MFP
FS-1028MFP, FS- message "Load paper to cassette 1"
1128MFP
FS-1028MFP, FS- message "Machine failure. Call service.

1128MFP C####"
FS-1028MFP, FS- message "Memory is full. Print job cannot be

1128MFP processed completely."
FS-1028MFP, FS- message "Paper jammed."

1128MFP
FS-1028MFP, FS- message "Place original and press Start key."

1128MFP
FS-1028MFP, FS- message "Remove original from Document

1128MFP Processor."
FS-1028MFP, FS- message "Scanner memory is full. Job is

1128MFP cancelled."
FS-1028MFP, FS- message "Send error. ####"

1128MFP
FS-1128MFP message "Sub address/Polling box limit
exceeded. Job is cancelled."
FS-1028MFP, FS- message "The phone receiver is off the hook.

1128MFP Hang up."
FS-1028MFP, FS- message "Top tray is full of Paper. Remove
1128MFP the paper."
FS-1028MFP, FS- message "Unknown toner installed. PC"
1128MFP
FS-1028MFP, FS- message "Unknown toner installed."

1128MFP
FS-1028MFP, FS- message "USB memory error. Job is

1128MFP cancelled."
FS-1028MFP, FS- Send Error Error: FTP Host Name. Enter the Send errors are displayed
1128MFP 1101 disable host name/IP address. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Host Name. SMTP server Send errors are displayed
1128MFP 1101 name is not set. Error SMTP server on the panel only, and not
name. recorded.
FS-1028MFP, FS- Send Error Error: Username/Password or Send errors are displayed
1128MFP 1102 Shared Name/Folder Name. Assign on the panel only, and not
disable SMB shared name. recorded.
disable SMB user/password. recorded.
the SMB user who is not allowed to recorded.
access the folder.
1128MFP 1102 Shared Name/Folder Name. SMB on the panel only, and not
domain name is not entered. recorded.
host name error. recorded.
FS-1028MFP, FS- Send Error Error: Username/Password. Assign Send errors are displayed
1128MFP 1102 disable FTP user/password. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Username/Password. FTP Send errors are displayed
1128MFP 1102 domain name is not entered. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Username/Password. User Send errors are displayed
1128MFP 1102 ID for email authentication is not on the panel only, and not
entered or entered wrongly. Wrong recorded.
authentication password is entered.
FS-1028MFP, FS- Send Error Error: Pathname or File Name. Send errors are displayed
1128MFP 1103 Assign disable FTP folder path. on the panel only, and not
recorded.
1128MFP 1103 Assign disable SMB folder path. on the panel only, and not
recorded.
1128MFP 1103 Connection to the FTP folder which on the panel only, and not
is not permitted for recorded.
reference/writing.
1128MFP 1103 Connection to the SMB folder on the panel only, and not
which is not permitted for recorded.
reference/writing.
1128MFP 1103 SMB domain name is not entered. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: No Recipient Address. The Send errors are displayed
1128MFP 1104 destination email address is not on the panel only, and not
specified. recorded.
FS-1028MFP, FS- Send Error Error: Not Supported Protocol. FTP Send errors are displayed
1128MFP 1105 protocol is set to OFF. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Not Supported Protocol. Send errors are displayed
1128MFP 1105 SMB protocol is set to OFF. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Not Supported Protocol. Send errors are displayed
1128MFP 1105 SMTP protocol is set to OFF. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: No Sender Info. Sender Send errors are displayed
1128MFP 1106 email address is not entered. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Assign the Send errors are displayed
1128MFP 2101 wrong FTP port number. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Assign the Send errors are displayed
1128MFP 2101 wrong SMB port number. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Enter the Send errors are displayed
1128MFP 2101 disable FTP host name/IP address. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Enter the Send errors are displayed
1128MFP 2101 disable SMB host name/IP address. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Network Send errors are displayed
1128MFP 2101 FTP is not connected. on the panel only, and not
recorded.
1128MFP 2101 SMB is not connected. on the panel only, and not
recorded.
1128MFP 2101 SMTP is not connected. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Select Send errors are displayed
1128MFP 2101 [Other Authenticate] when on the panel only, and not
authenticating POP before SMTP. recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. The Send errors are displayed
1128MFP 2101 specified server is not SMTP on the panel only, and not
server. recorded.
FS-1028MFP, FS- Send Error Error: Cannot Connect With Send errors are displayed
1128MFP 2102 Timeout. Send the server which on the panel only, and not
does not support FTP server. recorded.
1128MFP 2102 Timeout. The FTP server is unable on the panel only, and not
to communicate. recorded.
1128MFP 2102 Timeout. The SMTP server is on the panel only, and not
unable to communicate. recorded.
FS-1028MFP, FS- Send Error Error: Response Wait With Timeout. Send errors are displayed
1128MFP 2103 The FTP server is unable to on the panel only, and not
communicate. recorded.
1128MFP 2103 The SMB server is unable to on the panel only, and not
1128MFP 2103 The SMTP server is unable to on the panel only, and not
FS-1028MFP, FS- Send Error Error: FTP Network Transfer. Error Send errors are displayed
1128MFP 2201 occurs on the network. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: SMB Network Transfer. Error Send errors are displayed
1128MFP 2201 occurs on the network. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: SMTP Network Transfer. Send errors are displayed
1128MFP 2201 Error occurs on the network. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: FTP Network Transfer With Send errors are displayed
1128MFP 2202 Timeout. Error occurs on the on the panel only, and not
network. recorded.
FS-1028MFP, FS- Send Error Error: SMTP Network Transfer With Send errors are displayed
1128MFP 2202 Timeout. Error occurs on the on the panel only, and not
network. recorded.
FS-1028MFP, FS- Send Error Error: TWAIN Network Transfer Send errors are displayed
1128MFP 2202 With Timeout. Response is not on the panel only, and not
returned from the server, above the recorded.
specified time.
FS-1028MFP, FS- Send Error Error: TWAIN Network Transfer Send errors are displayed
1128MFP 2202 With Timeout. Response is not on the panel only, and not
specified time.
1128MFP 2203 Response is not returned from the on the panel only, and not
FTP server, above specified time. recorded.
SMB server, above specified time. recorded.
SMTP server, above specified time. recorded.
FS-1028MFP, FS- Send Error Error: Email Size Limit. The size of Send errors are displayed
1128MFP 2204 the email attachment exceeds its on the panel only, and not
limit. recorded.
FS-1028MFP, FS- Send Error Error: Server Response. SMTP Send errors are displayed
1128MFP 3101 server setting is not authenticated on the panel only, and not
normally. recorded.
FS-1028MFP, FS- Send Error Error: Server Response. The FTP Send errors are displayed
1128MFP 3101 server is error status. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Server Response. The SMTP Send errors are displayed
1128MFP 3101 server is error status. on the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Not Found Authentication Send errors are displayed
1128MFP 3201 Mechanism. Unsupported SMTP on the panel only, and not
Authentication Mechanism found. recorded.
FS-1028MFP, FS- Send Error Error: Send Software Not Yet Power Off/On. Send errors
1128MFP 5101 Connected. Operation handle error. are displayed on the panel
Error for stored status in the only, and not recorded.
operation handle.
FS-1028MFP, FS- Send Error Error: Send Software Already Power Off/On. Send errors
1128MFP 5102 Connected. Operation handle error. are displayed on the panel
Error for stored status in the only, and not recorded.
operation handle.
FS-1028MFP, FS- Send Error Error: Send Software Not Yet Power Off/On. Send errors
1128MFP 5103 Opened. Error for storage status in are displayed on the panel
the operation handle. only, and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Already Power Off/On. Send errors
1128MFP 5104 Opened. Error for storage status in are displayed on the panel
the operation handle. only, and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Memor Power Off/On. Send errors
1128MFP 7101 Allocation. Insufficient memory are displayed on the panel
space. only, and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Socket Power Off/On. Send errors
1128MFP 7102 Create. Unable to create a are displayed on the panel
communication socket. only, and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Unknown Power Off/On. Send errors
1128MFP 720f Error. Unable to determine the are displayed on the panel
cause. only, and not recorded.
FS-1028MFP, FS- Send Error Error: Email page Max Count Over. Send errors are displayed
1128MFP 9181 The number of pages of a send file on the panel only, and not
exceeds 999 pages. recorded.
FS-1028MFP, FS- Send Error Error: FTP page Max Count Over. Send errors are displayed
FS-1028MFP, FS- Send Error Error: SMB page Max Count Over. Send errors are displayed
FS-1028MFP, FS- Send Error Error: TWAIN page Max Count Send errors are displayed
1128MFP 9181 Over. The number of pages of a on the panel only, and not
send file exceeds 999 pages. recorded.
To Execute Service Checks
Turn power Off/On. 1) Repl fax control PWB.
Turn power Off/On. 1) Upgrade firmware to compatible

versions, 2) Repl fax control PWB.
Turn power Off/On. 1) Replace the control PWB.
Turn power Off/On. 1) Check the installation or replace the

control PWB EEPROM (U17), 2) Repl
control PWB.
control PWB.
control PWB, 3) Repl engine PWB.
Turn power Off/On. 1) Incorrect installation-reinstall, 2)

Reseat YC30 @ control PWB & paper
feeder interface connector, 3) Reseat
YC5 @ control PWB & paper feeder
interface connector, 4) Repl interface
harness, 5) Repl control PWB, 6) Repl
PF main PWB.

versions, 2) Repl fax control PWB.
Turn power Off/On. 1) Reinstall the backup battery on the

fax control PWB, 2) Repl fax control
PWB.
Turn power Off/On. 1) Reinstall the fax control PWB, 2)
Repl fax control PWB, 3) Repl control
PWB.
Turn power Off/On. 1) Reseat drive motor connector CN1

& control PWB connector YC17, 2)
Pinout or replace harness, 3) Check
drive components for excessive drag,
4) Repl main motor, 5) Repl control
PWB.
Turn power Off/On. 1) Reseat PF paper feed motor

connector & PF main PWB connector
YC4, 2) Pinout or replace harness, 3)
Check drive components for excessive
drag, 4) Repl PF paper feed motor, 5)
Repl control PWB.
Turn power Off/On. 1) Reseat PF paper feed motor

connector & PF main PWB connector
YC4, 2) Pinout or replace harness, 3)
drag, 4) Repl PF paper feed motor, 5)
Repl control PWB.
Turn power Off/On. 1) Reseat flexible flat cable (FFC)

between YC1 @ CCD PWB & YC8 @
control PWB, 2) Reseat FFC between
YC6 @ control PWB & YC103 @
scanner PWB, 3) Reseat FFC
between ISU motor & YC104 @
scanner PWB, 4) Replace FFC from
YC6 to YC103, 5) Replace FFC from
ISU motor to YC104, 6) Check/repl
scanner HPS, 7) Check scanner drive
components for excessive drag, 8)
Repl scanner motor, 9) Repl image
scanner unit (ISU).
control PWB, 2) Reseat FFC between
YC6 @ control PWB & YC103 @
scanner PWB, 3) Reseat FFC
between YC3 @ CCD PWB & YC101
@ inverter PWB, 4) Reseat FFC
between YC102 @ inverter PWB &
exposure lamp, 5) Replace FFC from
inverter to exposure lamp, 8) Repl
exposure lamp, 9) Repl inverter PWB,
10) Repl image scanner unit (ISU).

control PWB, 2) Repl exposure lamp,
3) Repl CCD PWB, 4) Repl control
PWB, 5) Repl image scanner unit
(ISU).

control PWB, 2) Repl exposure lamp,
3) Repl CCD PWB, 4) Repl control
PWB, 5) Repl image scanner unit
(ISU).
Turn power Off/On. 1) Reseat polygon motor connector &

YC10 @ control PWB, 2) Repl polygon
motor harness, 3) Repl laser unit, 4)
Repl control PWB.
Turn power Off/On. 1) Possible condensation on polygon
mirror. Clean or repl laser unit. 2)
Reseat laser unit connectors, 3) Repl
laser unit, 4) Repl control PWB.
Turn power Off/On. 1) Reseat thermistor & heat lamp
connections, 2) Check/repl thermistor
(check contacting heat roller & clean),
3) Check/repl thermal switch, 4)
Check/repl fixing heaters.
Turn power Off/On. 1) Ohm out thermistor. If 0 ohms
replace, 2) Repl control PWB.
Turn power Off/On. 1) Reseat thermistor & heat lamp

connections, 2) Check/repl thermistor
(check contacting heat roller & clean),
3) Check/repl thermal switch, 4)
Turn power Off/On. 1) Check wall outlet ground to neutral
voltage. 2) Reseat YC202 @ high
voltage PWB & YC23 @ control PWB,
3) Reseat YC103 @ PSU & YC201 @
high voltage PWB, 4) Repl harness
from YC202 to YC23, 5) Repl harness
from YC103 to YC201, 6) Check
YC103-8 @ PSU for zero-crossing
signal. If absent repl PSU, 4) If zero-
crossing signal is present repl control
PWB.
1) Shake process unit side to side,

then power Off/On, 2) Repl drum unit,
then power Off/On, 3) Repl waste
toner sensor, 4) Repl control PWB.
1) Reseat YC1 @ operation panel
PWB & YC7 @ control PWB, 2) Repl
harness from YC1 to YC7, 3) Repl
operation panel PWB, 4) Replace
control PWB.
1) Power Off/On, 2) Repl expanded
memory DIMM, 3) Replace control
PWB. Contact Service Administrative
Division.
1) Power Off/On, 2) Replace control
Division.
PWB, 3) Repl scanner PWB. Contact
Service Administrative Division.
1) Reload current firmware, 2) Power

Off/On, 3) Replace control PWB.
Contact Service Administrative
Division.

Division.
Load paper.
Poor line conditions. Contact local
phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
Check the programming of the

appropriate one-touch key.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
1) Replace toner container.
Press OK key. 1) Check registration to Authentication

server. 2) Check password and
computer address for Authentication
Server. 3) Check connection to
network.
1) To print without using duplex press
OK. 2) Select the available paper type.
1) Cord connected? Check phone
cord. 2) Is the permitted fax # or
permitted ID # registered correctly?
Check. 3) Has a communication error
occurred? See above. 4) Is the
destination fax line busy? Send again.
5) Does the destination fax machine
respond? Send again. 6) Is there an
error other than above? See above.
1) The document processor is still

open even though an original has
been inserted. Close the document
processor. 2) Close the top cover of
the document processor.
1) The top cover or the front cover is
open. Close the covers securely.
Turn power Off/On. 1) Power Off/On. If error message
remains, make a note of the number
that is displayed together with the
letter C. Then turn the power switch
Off and contact your service
representative.
1) The specified file is not found. The

job is cancelled. Press the OK key.
1) This job is cancelled because it is
restricted by Job Accounting. Press
the OK key.
1) The Account ID does not match.
Check the registered Account ID.
1) Enter the correct login user name or
password.
1) Further scanning cannot be
performed due to insufficient memory.
Press the OK key to print the scanned
pages. Press the Cancel key to cancel
the printing job.
the OK key.
the OK key.
1) The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more.
This job is cancelled. Press the OK
key.
1) The paper has run out. Add paper
to the paper source.
to the paper source, 2) The cassette is
not properly closed. Be sure the
cassette it closed securely.
representative.
1) Unable to continue the job as the

memory is used up. Press the OK key
to print the scanned pages. The print
job cannot be processed completely.
Press the Cancel key to cancel the
job.
1) If a paper jam occurs the machine

will stop and the location of the jam
will be indicated on the Message
Display. Leave the machine On and
follow the instructions to removed the
jammed paper.
1) Remove originals from the

document processor, put them back in
their original order, and place them
again. Press the Start key to resume
printing. Press the Cancel key to
cancel the job.
1) Remove originals from the

document processor, put them back in
their original order, and place them
again. Press the Start key to resume
printing. Press the Cancel key to
cancel the job.
1) Scanning cannot be performed due

to insufficient memory of scanner. The
job is cancelled. Press the OK key.
1) See below:
1) Fax box is full and no further

storage is available. The job is
cancelled. Press the OK key.
1) Put down the receiver.
1) Remove the paper from the top tray,

and press the OK key to resume the
job.
1) This message is displayed if the
installed toner container's regional
specification does not match the
machine's.
1) If the toner container was taken
from a different machine of the same
model while it was displaying the Add
Toner message, ignore the message
and use the toner.
1) This job is cancelled. Press the OK
key.
Enter the correct host name or IP
address.
Register [SMTP Server Name] in

[Advanced]-[SMTP]-[General] in
Command Center.
Enter the correct shared name. Check
if the prohibited letters below are used
to share name: @()!&#$%^~[]`
Enter the correct username/password.

Check the access limit of destination
folder.
Enter the user name with the form of

either [DomainYUser], [Domain/User],
or [Domain@User].
Scan folder is not shared out to the
network properly.
Check if the prohibited letters are used

to shared name: "&'()`;<>

either [DomainYUser] or
[Domain/User].
Enter the correct user ID/password for
authentication at [Advance] in
Command Center. Enter the password
of [Login User Name] of the [POP3]
page or the [SMTP] page correctly.
Enter correct folder path.

folder.

folder.

or [Domain@User].
Specify the destination address.
Check ON in the [Scanner]-[FTP]

screen in Command Center.
Check ON in the [Scanner]-[SMB]

Check ON [SMTP] in [Avanced]-

[SMTP]-[General] screen in Command
Center.
Enter the correct [Sender Address] in
[Advanced]-[SMTP]-[General] screen
in Command Center.
Enter the correct port number.

address.

address.
Check if the server is operation

properly. Check the network
connection (cable, network condition
within LAN, etc.).
within LAN, etc.).
within LAN, etc.).
Select valid POP3 user other than
[Other].
Enter the correct [SMTP Server Name]

in [Advanced]-[SMTP]-[General] in
Command Center.
address.
Check if the server is operating

properly.

properly.
Check is the server is operating

properly.

properly.

properly.
Check the network connection (cable,

network condition within LAN, etc.).








Change the [E-mail Size Limit] in

[Advanced]-[SMTP]-[General]-[E-mail
Setting] in Command Center.
Check the settings for client/server
authentication.

properly.

properly.

authentication mechanism.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Set the number of pages to 999 or

less.

less.

less.

less.
CS-1820 (2GM) C0030 Fax Control PWB System Problem.
Processing with the optional fax
software was disabled due to a
software or hardware problem.
CS-1820 C0070 Fax Control PWB Incompatibility

CS-1820 C0150 Engine PWB Backup Memory

Read/Write Problem. Read and
write data does not match.
CS-1820 C0160 Engine PWB EEPROM Backup Turn power Off/On. If code ^/v to 20
Memory Data Problem. Data in the immediately returns
specified area of the backup initialize all data: Press
memory does not match the System Menu/Counter, ^/v
specified values. to Service, press & hold
Start + # + Enter,
CS-1820 C0170 Accounting Counts Problem. When

the power is turned ON the total
count and scan count are abnormal
both on the main PWB and the
engine PWB.
CS-1820 C0180 Machine Number Mismatch Error.
Machine number does not match
CS-1820 C0210 Communication Problem between
the main PWB and the engine
PWB. When the power is turned
ON, the machine does not detect
the low level of SBSY and the high
level of SDIR for 3 sec.
CS-1820 C0220 Communication Problem between

the Main PWB and Operation PWB.
There is no reply after 20 retrys at
communication.
CS-1820 C0280 Fax Control PWB Communication
Problem. Communication between
the fax control PWB and the main
PWB of the machine cannot be
performed normally.
CS-1820 C0800 Image processing problem. JAM05
is detected twice.
CS-1820 C0830 Flash ROM Program Area
fax control PWB.
CS-1820 C0870 Fax Control PWB to Main PWB
Problem. High-capacity data
CS-1820 C0880 Fax Control PWB Program Archive

Problem. When power is turned On
the compressed program in the
flash ROM on the fax control PWB
was not successfully
decompressed.
CS-1820 C0920 Fax File System Error. The backup

control PWB.
CS-1820 C2000 Main Motor Problem. LOCK ALM
signal remains high for 1 sec, 1 sec
turned On.
CS-1820 C3100 Scanner Carriage Problem. Home
position is not correct when power
CS-1820 C3200 Exposure Lamp Problem. In

indication check before starting
copying, the average value in
scanning of the shading plate with
the CCD is 128 or more.
CS-1820 C4000 Polygon Motor Synchronization
Problem. Polygon motor does not
stabilize speed within 15 sec of
START signal turning On.
CS-1820 C4010 Polygon Motor Steady-State
Problem. The polygon motor
rotation is not stable for 5 sec
continuously after polygon motor
stabilization.
CS-1820 C6000 Broken Fuser Heater Wire. The Press System Menu/ ^/v to 163
temperature does not reach Counter, ^/v to Service,
50C/122F within 13.5 sec. The press & hold Start + # +
temperature does not reach Enter,
100C/212F within 10 sec. Primary
stabilization exceeds 10 sec.
Secondary stabilization exceeds 24
sec.
CS-1820 C6020 Abnormally High Fuser Unit Press System Menu/ ^/v to 163
Thermistor Temperature. Counter, ^/v to Service,
Thermistor detects 230C/446F for press & hold Start + # +
40ms or more. Enter,
CS-1820 C6050 Abnormally Low Fuser Unit Press System Menu/ ^/v to 163
Thermistor Temperature. Counter, ^/v to Service,
Thermistor detects 90C/194F or press & hold Start + # +
less for 1 sec continuously after Enter,
initialization.
CS-1820 C6400 Zero-Cross Signal Error. While Press System Menu/ ^/v to 163
fuser heater On/Off control is Counter, ^/v to Service,
performed, the zero-cross signal is press & hold Start + # +
not input within 3 sec of power up, Enter,
or 5 sec after initialization.
CS-1820 C7800 Broken External Thermistor Wire.

The input voltage is 0.5 v or less.
CS-1820 C7810 Short Circuited External Thermistor.

The input voltage is 4.5 v or more.
CS-1820 C7980 Waste Toner Reservoir Overflow

Problem (when the total number of
copies is less than 100K sheets).
After E31 is displayed, 1000 sheets
may be copied before shutdown. Or
waste toner exceeds 5 grams.
CS-1820 C7990 Waste Toner Reservoir Overflow

Problem (when the total number of
copies is more than 100K sheets).
After E31 is displayed, 1000 sheets
may be copied before shutdown. Or
waste toner exceeds 5 grams.
CS-1820 CF010 ROM Checksum Error.
CS-1820 CF1xx Controller System Error.

CS-1820 CFxxx Controller System Error.
CS-1820 E00000 or Fax Communication Error: No Exxxxx: V.34 modem,

number of redials.
CS-1820 E00100 or Fax Communication Error: Exxxxx: V.34 modem,
CS-1820 E00420 or Fax Communication Error: A relay Exxxxx: V.34 modem,

number.
CS-1820 E00430 or Fax Communication Error: Polling Exxxxx: V.34 modem,
CS-1820 E00431 or Fax Communication Error: A Exxxxx: V.34 modem,

was not registered.
number.

number.

encryption.

being accessed.
being accessed.
registered.
accessed.


CS-1820 E00450 or Fax Communication Error: The Exxxxx: V.34 modem,
CS-1820 E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem,

accessed.
registered.
registered.
CS-1820 E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem,


CS-1820 E00602 or Fax Communication Error: Image Exxxxx: V.34 modem,
U00602 scanning section problem Uxxxxx: all other modems

CS-1820 E00613 or Fax Communication Error: Image Exxxxx: V.34 modem,
CS-1820 E00614 or Fax Communication Error: Nearly Exxxxx: V.34 modem,
CS-1820 E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem,
CS-1820 E00620 or Fax Communication Error: Copier Exxxxx: V.34 modem,
CS-1820 E00622 or Fax Communication Error: Copier Exxxxx: V.34 modem,
CS-1820 E00655 or Fax Communication Error: CTS Exxxxx: V.34 modem,
a modem error.
CS-1820 E00656 or Fax Communication Error: Data Exxxxx: V.34 modem,
CS-1820 E00670 or Fax Communication Error: Power Exxxxx: V.34 modem,

CS-1820 E00677 or Fax Communication Error: There Exxxxx: V.34 modem,
CS-1820 E00690 or Fax Communication Error: System Exxxxx: V.34 modem,
destination unit.
CS-1820 E00800 or Fax Communication Error: A page Exxxxx: V.34 modem,
RTN or PIN signal.
in ECM mode.
reception error.
in ECM mode.

2400bps.

our make).

our make).

make).





units of our make).







exceeded (ECM).

Transmission (ECM).
signal reception.

make).

make).


EOM signal.

EOP signal.


(ECM).
(ECM).

(ECM).

(ECM).

(ECM).

(ECM).

(ECM).

signal (ECM).

during handshake.
interrupted by a signal error. A brak
in loop current was detected during
transmission.
reception.


connection.

CS-1820 E010x45 Fax Communication Error: Exxxxx: V.34 modem,

or U01045 Transmission in G3 mode was Uxxxxx: all other modems
MPS signal.
signal.


DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.

of a message.
communication).

transmission of a PIPsignal.
(ECM).

(ECM).

(ECM).
transmission of an PNP signal
(ECM).

(short protocol).




transmission.

in the V.34 mode.

signal.
CS-1820 E01400 or Fax Communication Error: An Exxxxx: V.34 modem,

not detected.

detected.

was not detected.

detected.

exchange) in he period after
detected.
CS-1820 E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem,

command was used.
specified.


detected beofre a correct DNL

received.

reception started.
CS-1820 E03100 or Fax Communication Error: In Exxxxx: V.34 modem,

number.

CS-1820 E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem,
numbers.
confidential, the specified


numbers.
destination unit.

unit.

U04200 encrypted tranmission, the Uxxxxx: all other modems
capability.

in ecryption keys.
its phone number.

phone number.
CS-1820 E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem,

was a G2 machine.
memory overflowed.
(relay station).
CS-1820 E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem,
reception.

transmission.
reception.


encoding.
CS-1820 message "Add paper to Casset. 1"
CS-1820 message "Add paper to Casset. 2" (with

optional paper feeder)
CS-1820 message "Add paper to MP Tray"
CS-1820 message "Close Document Processor

Cover."
CS-1820 message "Close Document Processor."
CS-1820 message "Close Top Cover."

CS-1820 message "Enter address."
CS-1820 message "Enter destination."
CS-1820 message "Enter file name."
CS-1820 message "Enter host name."
CS-1820 message "Entry error. Enter correctly."

CS-1820 message "Error occurred. Call service
person. C####"
CS-1820 message "Error occurred. Power switch off

and on again. C####"
CS-1820 message "Exceeded max count. Job is

cancelled."
CS-1820 message "Illegal account. Job is cancelled."
CS-1820 message "Illegal user ID. Job is cancelled."
CS-1820 message "Insert cassette 1."
CS-1820 message "Insufficient memory. Unable to

start job."
CS-1820 message "KPDL error. Job is cancelled.
####"
CS-1820 message "Load paper in Cassette 1. Size #
Type #"
CS-1820 message "Load paper in Cassette 2. Size #

Type #"
CS-1820 message "Load paper in MP Tray. Size #

Type #"
CS-1820 message "Memory Overflow. Part of the job

end is printed."
CS-1820 message "Paper Jam at Cassette 1."
CS-1820 message "Paper Jam at Cassette 2."
CS-1820 message "Paper Jam at Document

Processor."
CS-1820 message "Paper Jam at MP Tray."
CS-1820 message "Paper Jam in Printer."
CS-1820 message "Place original and press Start key."
CS-1820 message "Print overrun. This page isn't

complete."
CS-1820 message "Remove original from Document

Processor."
CS-1820 message "Replace Toner."
CS-1820 message "Scan memory overflow. Job is

cancelled."
CS-1820 message "This key is not registered."
CS-1820 message "Toner low."

CS-1820 message "Waiting to scan."
CS-1820 message "Waste toner near full."
CS-1820 message "Wrong account ID."
CS-1820 message "Wrong password."
CS-1820 message "Wrong user ID."
CS-1820 Send Error Error: FTP Host Name. Enter the Send errors are displayed
1101 disable host name/IP address. on the panel only, and not
recorded.
CS-1820 Send Error Error: Host Name. SMTP server Send errors are displayed
1101 name is not set. Error SMTP server on the panel only, and not
name. recorded.
CS-1820 Send Error Error: Username/Password or Send errors are displayed
1102 Shared Name/Folder Name. Assign on the panel only, and not
disable SMB shared name. recorded.

disable SMB user/password. recorded.

the SMB user who is not allowed to recorded.
access the folder.
1102 Shared Name/Folder Name. SMB on the panel only, and not
host name error. recorded.
CS-1820 Send Error Error: Username/Password. Assign Send errors are displayed
1102 disable FTP user/password. on the panel only, and not
recorded.
CS-1820 Send Error Error: Username/Password. FTP Send errors are displayed
1102 domain name is not entered. on the panel only, and not
recorded.
CS-1820 Send Error Error: Username/Password. User Send errors are displayed
1102 ID for email authentication is not on the panel only, and not
CS-1820 Send Error Error: Pathname or File Name. Send errors are displayed
1103 Assign disable FTP folder path. on the panel only, and not
recorded.
1103 Assign disable SMB folder path. on the panel only, and not
recorded.
1103 Connection to the FTP folder which on the panel only, and not
is not permitted for recorded.
reference/writing.
1103 Connection to the SMB folder on the panel only, and not
which is not permitted for recorded.
reference/writing.
CS-1820 Send Error Error: No Recipient Address. The Send errors are displayed
1104 destination email address is not on the panel only, and not
specified. recorded.
CS-1820 Send Error Error: Not Supported Protocol. FTP Send errors are displayed
1105 protocol is set to OFF. on the panel only, and not
recorded.
CS-1820 Send Error Error: Not Supported Protocol. Send errors are displayed
1105 SMB protocol is set to OFF. on the panel only, and not
recorded.
CS-1820 Send Error Error: Not Supported Protocol. Send errors are displayed
1105 SMTP protocol is set to OFF. on the panel only, and not
recorded.
CS-1820 Send Error Error: No Sender Info. Sender Send errors are displayed
1106 email address is not entered. on the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Assign the Send errors are displayed
2101 wrong FTP port number. on the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Assign the Send errors are displayed
2101 wrong SMB port number. on the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Enter the Send errors are displayed
2101 disable FTP host name/IP address. on the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Enter the Send errors are displayed
2101 disable SMB host name/IP address. on the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Network Send errors are displayed
2101 FTP is not connected. on the panel only, and not
recorded.
2101 SMB is not connected. on the panel only, and not
recorded.
2101 SMTP is not connected. on the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Select Send errors are displayed
2101 [Other Authenticate] when on the panel only, and not
CS-1820 Send Error Error: Can Not Connect. The Send errors are displayed
2101 specified server is not SMTP on the panel only, and not
server. recorded.
CS-1820 Send Error Error: Cannot Connect With Send errors are displayed
2102 Timeout. Send the server which on the panel only, and not
2102 Timeout. The FTP server is unable on the panel only, and not
to communicate. recorded.
2102 Timeout. The SMTP server is on the panel only, and not
unable to communicate. recorded.
CS-1820 Send Error Error: Response Wait With Timeout. Send errors are displayed
2103 The FTP server is unable to on the panel only, and not
2103 The SMB server is unable to on the panel only, and not
2103 The SMTPserver is unable to on the panel only, and not
CS-1820 Send Error Error: FTP Network Transfer. Error Send errors are displayed
2201 occurs on the network. on the panel only, and not
recorded.
CS-1820 Send Error Error: SMB Network Transfer. Error Send errors are displayed
2201 occurs on the network. on the panel only, and not
recorded.
CS-1820 Send Error Error: SMTP Network Transfer. Send errors are displayed
2201 Error occurs on the network. on the panel only, and not
recorded.
CS-1820 Send Error Error: FTP Network Transfer With Send errors are displayed
2202 Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-1820 Send Error Error: SMTP Network Transfer With Send errors are displayed
2202 Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-1820 Send Error Error: TWAIN Network Transfer Send errors are displayed
2202 With Timeout. Response is not on the panel only, and not
specified time.
2203 Response is not returned from the on the panel only, and not
FTP server, above specified time. recorded.
SMB server, above specified time. recorded.
SMTP server, above specified time. recorded.
CS-1820 Send Error Error: Email Size Limit. The size of Send errors are displayed
2204 the email attachment exceeds its on the panel only, and not
limit. recorded.
CS-1820 Send Error Error: Server Response. SMTP Send errors are displayed
3101 server setting is not authenticated on the panel only, and not
normally. recorded.
CS-1820 Send Error Error: Server Response. The FTP Send errors are displayed
3101 server is error status. on the panel only, and not
recorded.
CS-1820 Send Error Error: Server Response. The SMTP Send errors are displayed
3101 server is error status. on the panel only, and not
recorded.

versions.
Turn power Off/On. 1) Reload firmware, 2) Repl engine

PWB.
Enter > ^/v to Execute > 1) Run simulation U020, 2) Repl

Enter > power Off/On. backup RAM, 3) Repl engine PWB.
Turn power Off/On. 1) Repl engine PWB, 2) Repl main

PWB.
Turn power Off/On. 1) Repl engine PWB, 2) Repl main

PWB.
Turn power Off/On. 1) Reseat YC7 @ main PWB, 2)

Reseat YC3 @ engine PWB, 3) Repl
engine PWB, 4) Repl main PWB.
Turn power Off/On. 1) Reseat YC13 @ main PWB, 2)

Reseat YC3 @ operation PWB, 3)
Repl main PWB, 4) Repl operation
PWB.
Turn power Off/On. 1) Reseat YC1 @ fax control PWB, 2)
Reseat YC1 @ main PWB, 3) Repl fax
control PWB, 3) Repl main PWB.
Turn power Off/On. 1) Repl engine PWB.

Turn power Off/On. 1) Reseat YC1 @ fax control PWB, 2)
Reseat YC1 @ main PWB, 3) Repl fax
control PWB, 3) Repl main PWB.
Turn power Off/On. 1) Reseat drive motor connectors, 2)

drag, 3) Repl main motor.
Turn power Off/On. 1) Reseat YC10/YC11 @ engine

PWB, 2) Check scanner drive
components for excessive drag, 3)
Check/repl scanner HPS, 4) Repl
scanner motor, 5) Repl scanner PWB,
6) Repl engine PCB.
Turn power Off/On. 1) Reseat YC7 @ scanner PWB, 2)

Repl exposure lamp & inverter PCB,
3) Adjust shading plate detection
position, 4) Repl scanner PWB.
Turn power Off/On. 1) Reseat laser unit connectors, 2)

Repl laser unit, 3) Repl engine PWB.
Turn power Off/On. 1) Reseat laser unit connectors, 2)

Enter > ^/v to Execute > 1) Reseat YC4 @ power supply PWB,
Enter > power Off/On. 2) Check/repl thermistor (check
contacting heat roller & clean), 3)
Check/repl thermal switch, 4)
Enter > ^/v to Execute > 1) Ohm out thermistor. If 0 ohms
Enter > power Off/On. replace, 2) Repl power supply PWB.
Enter > ^/v to Execute > 1) Reseat YC4 @ power supply PWB,
Enter > power Off/On. 2) Ohm out thermistor. If infinite
replace, 3) Check/repl thermal switch,
4) Check/repl fixing heaters.
Enter > ^/v to Execute > 1) Check wall outlet ground to neutral
Enter > power Off/On. voltage. 2) Reseat YC7 @ engine
PWB & YC2 @ PSU, 3) Check YC2-11
@ PSU for zero-crossing signal. If
absent repl PSU, 4) If zero-crossing
signal is present repl engine PWB.
Turn power Off/On. 1) Reseat operation panel connectors,

2) Repl operation panel PWB.
Turn power Off/On. 1) Reseat operation panel connectors,

2) Repl operation panel PWB.
Turn power Off/On. 1) Shake process unit side to side,

then power Off/On, 2) Repl process
unit, then power Off/On, 3) Repl waste
toner sensor, 4) Repl engine PWB.
Turn power Off/On. 1) Shake process unit side to side,

then power Off/On, 2) Repl process
unit, then power Off/On, 3) Repl waste
toner sensor, 4) Repl engine PWB.
Turn power Off/On. 1) Power Off/On, 2) Replace main

Division.
Division.
Division.
Division.
Division.
Division.
Division.
Division.
Division.
Division.
PWB.
Load paper.
phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.


phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
to the paper source.
1) The left cover to the document
processor is open. Close the cover
securely.
1) The document processor is still
open even though an original has
been inserted. Close the document
processor.
1) The top cover or the front cover is
open. Close the covers securely.
1) Enter was pressed without entering
a recipient. Input the recipient's
address.
1) Start was pressed without entering
a recipient. Input the recipient's
address.
a file name. Input the file name.

a host name. Input the host name.
1) An invalid character was entered.

representative.

representative.
1) When job accounting is enabled

and the current job will exceed the
account limit, press right Select to
cancel the print job.
and the selected account is invalid,
press right Select to cancel the print
job.
and the wrong user ID or password is
entered, press right Select to cancel
the print job.
1) The paper feeder was selected, but
cassette 1 is not installed properly.
Push the upper cassette securely into
the machine.
1) Memory shortage occurred during
processing of other jobs.
1) Current print processing cannot
continue. If you want to cancel printing
press right Select. If Auto Error Clear
is set to On, printing will be
automatically resumed after a preset
period of time.
1) There is no paper in the indicated
cassette. Press right Select. 2) If you
have loaded paper in the cassette
select Print (continue) and press
Enter. 3) To switch to another paper
feeder location select Paper Select
and press Enter. The available feed
locations will be displayed. Select the
desired paper feed location and press
Enter.

Enter.

Enter.
1) The machines memory is full. Press

left Select to cancel the copying
procedure. 2) To end the job after a
part of the job has been processed
press right Select. 3) Insert fewer
originals and try to copy again. 4) Add
expansion memory.
1) A paper jam has occurred. Press

left select to display the online help
messages and remove the jammed
paper.
paper.
paper.
paper.
paper.
1) The machine will attempt to make
copies from any originals that remain
uncopied. 2) Reposition the original on
the platen or in the document feed tray
and try to copy again.
1) The data transferred to the machine
was too complex to print on a page. To
continue printing press right Select. 2)
To cancel printing press left Select.
1) This appears if there is a document

in the document processor when the
power is turned On. It also appears
when the paper is jammed while being
fed from the document processor
because of the way it was placed.
Remove all the document pages
inside the document processor, and
set them again correctly.
1) Toner has run out so further copying

or printing is impossible. Replace the
toner container using a new toner kit.
1) The total amount of data received

by the machine exceeds the
machine's internal memory. To verify
the current amount of memory print
out a Status Page. To cancel the
copying procedure press right Select.
If Auto Clear is set to On, printing will
be automatically resumed after a
preset period of time. 2) Lower the
image quality.
1) An unregistered one-touch key was

chosen. Select the correct one-touch
key.
1) Toner is running low. Replace the
toner container using a new toner kit
as soon as possible.
1) The memory to execute the job is
insufficient. The job will be
automaticaly resumed after the
memory capacity to execute is
available. 2) To cancel the job press
left Select.
1) Remove the process unit from the

machine. Gently shake the process
unit horizontally a few times. Reinstall
it into the machine. 2) The machine
will stop printing soon. Replace
process unit.
1) When job accounting is enabled,

the job accounting ID was already
registered. Enter the correct account
ID.
1) When user login is enabled, an
incorrect job accounting password was
entered. Enter the correct password.
1) When user management setup

(User Login) is enabled, an incorrect
user ID was entered. Enter the correct
user ID.
address.

Command Center.
to share name: @()!&#$%^~[]`

folder.

or [Domain@User].
network properly.


[Domain/User].

folder.

folder.



Center.
in Command Center.

address.
address.

within LAN, etc.).
within LAN, etc.).
within LAN, etc.).
[Other].

Command Center.
address.

properly.

properly.

properly.

properly.

properly.









authentication.

properly.

properly.
CS-181 (2KJ), C0030 Fax Control PWB System Problem. Turn power Off/On.
CS-221 (2KH) Processing with the fax software
was disabled due to a software or
hardware problem.
CS-181, CS-221 C0070 Fax Control PWB Incompatibility Turn power Off/On.
CS-180 (2KLJ), C0100 Main EEPROM Backup Memory Turn power Off/On.
CS-220 (2KK), Device Problem. Reading from or
CS-181, CS-221 writing to EEPROM cannot be
performed.
CS-180, CS-220, C0110 Main PWB Backup Memory Data Turn power Off/On. If code 20
CS-181, CS-221 Problem. Data in the specified area immediately returns
of the backup memory does not initialize all data: 10871087
match the specified values.
CS-181, CS-221 C0130 Main PWB Backup Memory Device Turn power Off/On.
Problem. Reading from or writing to
EEPROM cannot be performed.
CS-181, CS-221 C0140 Main PWB Backup Memory Data Turn power Off/On. If code 20
Problem. Reading data from immediately returns
EEPROM is abnormal. initialize all data: 10871087
CS-180, CS-220, C0150 Engine EEPROM Backup Memory Turn power Off/On.
CS-181, CS-221 Device Problem. Reading from or
writing to EEPROM cannot be
performed.
CS-180, CS-220, C0160 Engine PWB EEPROM Backup Turn power Off/On. If code 20
CS-181, CS-221 Memory Data Problem. Reading immediately returns
data from EEPROM is abnormal. initialize all data: 10871087
CS-180, CS-220, C0170 Copy Counts Problem. When the Turn power Off/On.
CS-181, CS-221 power is turned ON the total count
and scan count are abnormal both
on the main PWB and the engine
PWB.
CS-180, CS-220, C0180 Machine Number Mismatch Error. Turn power Off/On.
CS-181, CS-221 Machine number does not match
CS-180, CS-220, C0210 Communication Problem between Turn power Off/On.

CS-181, CS-221 the main PWB and the engine
CS-180, CS-220, C0240 Printer PWB Printer Turn power Off/On.
CS-181, CS-221 Communication Problem. The
printer PWB does not respond
within 120 sec of power ON.
CS-181, CS-221 C0250 Scanner Network Board Turn power Off/On.
Communication Problem. The
scanner network board does not
respond.
CS-181, CS-221 C0280 Fax Control PWB Communication Turn power Off/On.
Problem. Communication between
the fax control PWB and the main
PWB of the machine cannot be
performed normally.
CS-180, CS-220 A0410 DP-420 Communication Problem. Turn power Off/On.
Communication fails (5) times
consecutively.
CS-181, CS-221 C0410 DP-420 Communication Problem. Turn power Off/On.
consecutively.
CS-180, CS-220 A0420 PF-420 First Paper Feeder Turn power Off/On.
Communication Problem.
consecutively.
CS-181, CS-221 C0420 PF-420 First Paper Feeder Turn power Off/On.
consecutively.
CS-181, CS-221 C0440 DF-420 Internal Finisher Turn power Off/On.
consecutively.
CS-180, CS-220 A0500 PF-420 Second Paper Feeder Turn power Off/On.
consecutively.
CS-181, CS-221 C0500 PF-420 Second Paper Feeder Turn power Off/On.
consecutively.
CS-180, CS-220 A0510 PF-420 Third Paper Feeder Turn power Off/On.
consecutively.
CS-181, CS-221 C0510 PF-420 Third Paper Feeder Turn power Off/On.
consecutively.
CS-180, CS-220, C0610 Bitmap DIMM Problem. There is a Turn power Off/On.
CS-181, CS-221 problem with the data or address
bus of the bitmap DRAM.
CS-180, CS-220 C0620 Memory Input Interface Problem. Turn power Off/On.
Reading-In of image does not
complete within 10 sec of the start
of image transmission
CS-180, CS-220, C0630 DMA transmission of compressed, Turn power Off/On.
CS-181, CS-221 decompressed, rotated, relocated,
or blanked-out image data does not
complete within a specified period
of time.
CS-180, CS-220, C0800 Image processing problem. JAM05 Turn power Off/On.
CS-181, CS-221 is detected twice.
CS-181, CS-221 C0820 Fax Control PWB CG ROM Turn power Off/On.
occurred with the CG ROM data of
the fax control PWB.
CS-181, CS-221 C0830 Fax Control PWB Flash ROM Turn power Off/On.
Program Area Checksum Error. A
checksum error occurred with the
program of the fax control PWB.
CS-181, CS-221 C0860 Fax Control PWB Software Switch Turn power Off/On.
occurred with the software switch
value of the fax control PWB.
CS-181, CS-221 C0870 Fax Control PWB to Main PWB Turn power Off/On.
Problem. High capacity data
tried the specified times.
CS-181, CS-221 C0880 Fax Control PWB Program Archive Turn power Off/On.
Problem. When power is turned On
decompressed.
CS-181, CS-221 C0890 Fax Control PWB CG Font Archive Turn power Off/On.
Problem. Whe power is turned On,
the compressed CG font in the
decompressed.
CS-181, CS-221 C0900 Fax Software Incompatiblity Turn power Off/On.
Detection Problem. Version of the
fax software is not compatible with
that of the main software.
CS-181, CS-221 C0920 Fax File System Error. The backup Turn power Off/On.
control PWB.
CS-180, CS-220, C2000 Drive Motor Problem. A stable state Turn power Off/On.
CS-181, CS-221 does not continue for 1 sec, 1 sec
turned On.
CS-180, CS-220, C2200 Drum Motor Problem. A stable state Turn power Off/On.
CS-181, CS-221 does not continue for 1 sec, 1 sec
after the drum motor has turned
On.
CS-180, CS-220, C3100 Scanner Carriage Problem. Home Turn power Off/On.
CS-181, CS-221 position is not correct when power
CS-180, CS-220, C3200 Exposure Lamp Problem. Non- Turn power Off/On.
CS-181, CS-221 lighting of the exposure lamp is
detected at the beginning of
copying.
CS-180, CS-220, C3300 Optical System AGC Problem. After Turn power Off/On.
CS-181, CS-221 AGC, correct input is not obtained
at CCD. (Incorrect lamp intensity
detected.)
CS-180, CS-220, C4000 Polygon Motor Synchronization Turn power Off/On.
CS-181, CS-221 Problem. Polygon motor does not
activation.
CS-180, CS-220, C4010 Polygon Motor Steady-State Turn power Off/On.

CS-181, CS-221 Problem. The polygon motor
stabilization.
CS-180, CS-220, C4200 BD Steady-State Problem. ASIC Turn power Off/On.
CS-181, CS-221 detects a Beam Detect error for
600ms after polygon motor
stabilization.
CS-180, CS-220, C6000 Broken Fuser Heater Wire. The 10871087 163
CS-181, CS-221 temperature does not reach
70C/158F within 15 sec before
secondary stabilization.
Temperature does not rise 1C/1.8F
each 5 sec before secondary
stabilization (except during
printing).
CS-180, CS-220, C6020 Abnormally High Fuser Unit 10871087 163

CS-181, CS-221 Thermistor Temperature.
Thermistor detects 230C/446F for
40ms or more.
CS-180, CS-220, C6050 Abnormally Low Fuser Unit 10871087 163
CS-181, CS-221 Thermistor Temperature.
Thermistor detects 90C/194F or
less for 1 sec continuously after
initialization.
CS-180, CS-220, C6400 Zero-Cross Signal Error. 10871087 163
CS-181, CS-221 Interruption of the zero-cross signal
does not occur more than 1 sec.
CS-180, CS-220, C7800 Broken External Thermistor Wire. Turn power Off/On.
CS-181, CS-221 The input voltage is 0.5 v or less.
CS-180, CS-220, C7810 Short Circuited External Thermistor Turn power Off/On.
CS-181, CS-221 Wire. The input voltage is 4.5 v or
more.
CS-181, CS-221 C8170 DF-420 Internal Finisher Front Side 10871087 906
Registration Motor Problem. If front
side registration HPS is On at
initialization, sensor does not turn
Off within 106 pulses. If HPS is Off
at initialization, sensor does not
turn On within 3000ms.
CS-181, CS-221 C8180 DF-420 Internal Finisher Rear Side 10871087 906
Registration Motor Problem. If rear
Off within 106 pulses. If HPS is Off
CS-181, CS-221 C8190 DF-420 Internal Finisher Trailing 10871087 906

Edge Registration Motor Problem.
If trailing edge registration HPS is
On at initialization, sensor does not
turn Off within 106 pulses. If HPS is
Off at initialization, sensor does not
CS-181, CS-221 C8210 DF-420 Internal Finisher Stapler 10871087 906

Problem. During initialization,
stapler HPS does not change state
from Off to On within 600ms of start
of motor CW rotation (reverse).
Stapler HPS does not change state
from Off to On within 200ms of start
of motor CCW rotation (forward).
CS-181, CS-221 E00000 or Fax Communication Error: No Exxxxx: V.34 modem,

number of redials.
CS-181, CS-221 E00100 or Fax Communication Error: Exxxxx: V.34 modem,
CS-181, CS-221 E00420 or Fax Communication Error: A relay Exxxxx: V.34 modem,
number.
CS-181, CS-221 E00430 or Fax Communication Error: Polling Exxxxx: V.34 modem,
was not registered.
CS-181, CS-221 E00431 or Fax Communication Error: A Exxxxx: V.34 modem,

number.
number.


encryption.

being accessed.
being accessed.

registered.

accessed.

CS-181, CS-221 E00450 or Fax Communication Error: The Exxxxx: V.34 modem,

registered.
CS-181, CS-221 E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
accessed.
registered.
CS-181, CS-221 E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem,

CS-181, CS-221 E00602 or Fax Communication Error: Image Exxxxx: V.34 modem,
U00602 scanning section problem Uxxxxx: all other modems

CS-181, CS-221 E00613 or Fax Communication Error: Image Exxxxx: V.34 modem,
CS-181, CS-221 E00614 or Fax Communication Error: Nearly Exxxxx: V.34 modem,
CS-181, CS-221 E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem,
CS-181, CS-221 E00620 or Fax Communication Error: Copier Exxxxx: V.34 modem,
CS-181, CS-221 E00622 or Fax Communication Error: Copier Exxxxx: V.34 modem,
CS-181, CS-221 E00655 or Fax Communication Error: CTS Exxxxx: V.34 modem,
a modem error.
CS-181, CS-221 E00656 or Fax Communication Error: Data Exxxxx: V.34 modem,
CS-181, CS-221 E00670 or Fax Communication Error: Power Exxxxx: V.34 modem,
CS-181, CS-221 E00677 or Fax Communication Error: There Exxxxx: V.34 modem,
CS-181, CS-221 E00690 or Fax Communication Error: System Exxxxx: V.34 modem,
destination unit.
CS-181, CS-221 E00800 or Fax Communication Error: A page Exxxxx: V.34 modem,
RTN or PIN signal.
in ECM mode.
reception error.
in ECM mode.

2400bps.

our make).

our make).

make).





units of our make).



transmission of a PSS.NULL signal,

transmission of a PSS.MPS signal,



exceeded (ECM).

Transmission (ECM).
signal reception.
make).


make).


MPS signal.

EOM signal.

EOP signal.


(ECM).

(ECM).

(ECM).

(ECM).

(ECM).

(ECM).

(ECM).
signal (ECM).

during handshake.
transmission.
reception.


connection.

signal.


DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).

PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).

(ECM).
(ECM).

(ECM).

(ECM).

(short protocol).




transmission.

in the V.34 mode.

signal.
CS-181, CS-221 E01400 or Fax Communication Error: An Exxxxx: V.34 modem,

not detected.

detected.


was not detected.
detected.

detected.

U01821 Operation was interrupted due to Uxxxxx: all other modems
absence of a common
units (including when an impossible
combination of communication
speed and symbol speed occurs)
after MPh exchange, a DCN signal
was transmitted to the destination
unit and the line was cut.
CS-181, CS-221 E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem,
command was issued.
specified.


received.

reception started.
CS-181, CS-221 E03100 or Fax Communication Error: In Exxxxx: V.34 modem,

number.
CS-181, CS-221 E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem,
numbers.
was not registered in the
destination.
numbers.

destination unit.

unit.
U04200 encrypted tranmission, the Uxxxxx: all other modems
capability.


in ecryption keys.
its phone number.

phone number.
CS-181, CS-221 E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem,

was a G2 machine.
memory overflowed.
(relay station).
CS-181, CS-221 E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem,
reception.
transmission.
reception.

encoding.
CS-180, CS-220 "- - -" appears The copier is in Low Power Mode.
in the copy
quantity
display
CS-180, CS-220 "-" appears in The copier is in Sleep Mode.

the copy
quantity
display
CS-180, CS-220 "= = =" Job Accounting is enabled.
appears in
copy quantity
display
CS-181, CS-221 "Add paper in Print data does not match the size
cassette ## or type of paper in the cassette.
size (###)." Replace the paper.
CS-180, CS-220, "Add paper in There is no paper in the cassette.

CS-181, CS-221 cassette #."
CS-180, CS-220 "Add Toner." Copies cannot be produced

because there is no toner.
CS-181, CS-221 "Call for An error has occurred.
service.
C####"
CS-180, CS-220 "Call service. An error has occurred. See above:
C####"
CS-180, CS-220 "Cannot copy An original that cannot be copied
this orig. size." has been set. 1) The original was
set in a vertical direction during the
Book Border Erase copying
operation. 2) An irregular size
original was set during Border
Erase or Combine mode operation.
3) An original size other than Letter,
Ledger, A3, A4R, A5R, B4, or B5R
was set to make a split copy or
duplex copy from a double page
spread original.
CS-180, CS-220 "Cannot Duplex copies cannot be made

duplex this when A6R, B6R, Postcard, Irregular
paper size." Size, or the paper size has not
been specified.
CS-181, CS-221 "Cannot staple Stapling of small paper, such as
this size." Statement, A5R, an B5R is not
possible.
CS-181, CS-221 "Check paper There is no paper loaded of a size
size." that can be used in the current
selected mode.
CS-181, CS-221 "Checksum The machine has detected an error
Error" at startup.
CS-181, CS-221 "Clean the slit The slit glass is dirty.
glass for
original fed
from DP."
CS-181, CS-221 "Close ## The indicated cover is open."
cover."
CS-180, CS-220 "Close The left cover of the document
document processor is open.
processor
cover."
CS-180, CS-220 "Close The Document Processor is open.
document
processor."
CS-180, CS-220 "Close front The front cover of the copier is
cover." open.
CS-180, CS-220 "Close left The left cover of the cassette is
cover #." open.
CS-181, CS-221 "Exceed copy The number of copies made with
limit. Unable your management code has
to copy." reached the limit that was set in the
department management mode,
and copying is no longer possible
with that code.
CS-181, CS-221 "Format error An unformatted memory card has
Memory card." been inserted, or when the
machine has tried to read data from
the memory card the memory card
is not recognized.
CS-180, CS-220 "Insert Key Check the key counter.
Counter"
CS-181, CS-221 "Insert same When the machine has tried to read
memory card." data from the memory card, the
memory card is not recognized.
CS-181, CS-221 "Interface The selected interface is currently

occupied." being used.
CS-180, CS-220 "Main Power A customer recoverable error code
Off/On A####" has occurred.
CS-181, CS-221 "Memory card The memory card is accidentally

error. Insert removed during printer setting.
again."
CS-180, CS-220 "Memory is Copies cannot be produced
full. Cannot because memory is full during the
continue." interrupt copy operation. Interrupt
copying cannot be carried out.
CS-180, CS-220 "Memory is Memory is full.

full. Press
OK."
CS-181, CS-221 "Memory is Current copying cannot be

full." when processed because the memory for
copying. copying is full or the number of
originals has reached the limit of
999 pages. Depending on the copy
setting conditions, only one set of
copies may be output, and this
error message may be displayed
even if a multiple number of copies
is specified. In this case, copying
cannot be continued.
CS-181, CS-221 "Memory is Current printing cannot be
full." when processed because the memory for
printing. printing is full.
CS-181, CS-221 "MemoryCard An error has occurred in writing to

err. Press or reading from the memory card.
GO."
CS-181, CS-221 "Misfeed in Originals have jammed in the
DP. Remove optional document processor.
original(s)."
CS-180, CS-220 "MP tray Check the MP Tray paper.
empty. Add
paper."
CS-180, CS-220 "No matching No letter/A4 paper was available in

paper either cassette or the MP tray when
available." a report was attempted to be
output.
CS-181, CS-221 "Out of There are no staples left in the
Staples. optional finisher.
Please Add
Staples."
CS-181, CS-221 "Paper 100 copies have accumulated on
capacity the optional job separator.
exceeded.
Remove paper
from Job sep."
when copying.
CS-180, CS-220 "Paper jam." A paper misfed has occurred.

CS-181, CS-221 "Paper Paper has jammed in the optional
misfeed in the finisher.
Finisher, lower
Process Tray
and remove
paper.
CS-181, CS-221 "Paper A paper misfed has occurred.

misfeed."
CS-180, CS-220 "Place orig on An original has misfed.

doc
processor."
CS-181, CS-221 "Print overrun. Printing has not been performed
Press GO." properly because of insufficient
memory.
CS-181, CS-221 "RAM disk An error has occurred in writing to

error. Press or reading from the RAM disk.
GO."
CS-181, CS-221 "Ready to Toner remaining in the machine is
copy. Toner low. It is possible to copy only one
low." by one.
CS-181, CS-221 "Remove 250 copies have accumulated on
paper from the finisher tray.
Finisher.
Press START
key." when
copying.
CS-181, CS-221 "Remove 250 prints have accumulated on the

paper from the finisher tray.
Finisher.
Press GO."
when printing.
CS-181, CS-221 "Remove 250 prints have accumulated on the
paper from the output tray. Or 150 copies have
Top tray. Press accumulated on the output tray with
GO." when job separator installed. Or 100
printing. copies have accumulated on the
output tray when the optional
finisher is installed.

paper from the the output tray. Or 150 copies have
Top tray. Press accumulated on the output tray with
START key." job separator installed. Or 100
when copying. copies have accumulated on the

paper on top the output tray.
tray; Start."
CS-180, CS-220, "Replace The waste toner box is full.
CS-181, CS-221 waste toner
box."
CS-181, CS-221 "Reposition The orientations of the original and
original or the selected paper are different.
change
cassette."
CS-180, CS-220 "Reseat Originals were set in the optional
originals on Document Processor when copying
DP." 2-sides, when copying from the
platen in 2-sided copy, 2 in 1, 4 in
1, or when collating copies.
CS-181, CS-221 "Reset all If the optional Document Processor

originals in is being used, there are originals
DP." left on the originals table.
CS-180, CS-220 "Return all If the optional Document Processor

originals to is being used, there are originals
DP." left on the originals table.
CS-180, CS-220, "Set paper Check the paper cassette that

CS-181, CS-221 cassette" corresponds to the lighting
indicator.
CS-180, CS-220, "Set toner The toner container has not been
CS-181, CS-221 container." set properly.
CS-180, CS-220, "Shake the Tap and shake the new toner
CS-181, CS-221 toner container without spilling toner, and
container." install it again.
CS-181, CS-221 "System Error. A malfunction has occurred due to
Main switch noise or a communication error
Off/On." when occurred during printer processing.
printing.
CS-181, CS-221 "Time for It is time for Periodic Maintenance.

maintenance."
CS-181, CS-221 "Unable to No toner remains.
copy. Please
add toner."
CS-180, CS-220 Add Toner There is very little toner remaining.
indicator
blinks On and
Off
CS-180, CS-220 Periodic This is a notification that the time
Maintenance for periodic maintenance is
indicator approaching.
blinks On and
Off
CS-180, CS-220 Periodic It is time for Periodic Maintenance.
Maintenance
indicator lights
solid
1) Repl fax control PWB.
1) Upgrade firmware to compatible

versions.
1) Repl main/engine PWB (180-220)

or main PWB (181-221).
Start > +/- zoom to "On" > 1) Run simulation U020, 2) Repl
Start > Stop/Clear > 1 > main/engine PWB (180-220) or main
Start. PWB (181-221).
1) Repl EEPROM, 2) Repl main PWB.
Start > Stop/Clear > 1 > EEPROM, 3) Repl main PWB.
Start.
1) Reload firmware, 2) Repl

main/engine PWB (180-220) or engine
PWB (181-221).
Start > Stop/Clear > 1 > main/engine PWB (180-220) or engine
Start. PWB (181-221).
1) Repl main/engine PWB (180-220),

or main or engine PWB (181-221).
1) Contact Kyocera Service

Administrative Division, 2) Install the
correct EEPROM, 3) Repl main/engine
PWB (180-220), or main or engine
PWB (181-221).
1) Reseat cables & connectors, 2)
Repl main/engine PWB (180-220), or
main or engine PWB (181-221).
1) Reseat interface PWB to printer
PWB, 2) Repl printer PWB. 3) Repl
main/engine PWB (180-220) or main
PWB (181-221).
1) Reseat scanner network board, 2)
Repl scanner network PWB, 3) Repl
main PWB.
1) Reseat fax control PCB (YC1 @ fax

PWB & YC10 @ main PWB), 2) Repl
fax control PWB, 3) Repl main PWB.
1) Reseat DP connectors, 2) Repl DP

driver PWB, 3) Repl main/engine
PWB.
driver PWB, 3) Repl engine PWB.
1) Reseat PF connectors, 2) Repl PF

main PWB, 3) Repl main/engine PWB.

main PWB, 3) Repl engine PWB.
1) Reseat DF connectors (YC1 @

finisher main PWB and YC4 @ engine
PWB), 2) Repl finisher main PWB, 3)
Repl engine PWB.



1) Reseat DIMM on main/engine or
main PWB, 2) Repl DIMM on
main/engine or main PWB, 3) Repl
PWB (181-221).
1) Repl main/engine PWB.

or main PWB (181-221).

and main PWB (181-221).
1) Upgrade or reload fax firmware, 2)

Repl fax control PWB.

fax control PWB, 3) Repl main PWB.

versions.
1) Reseat drive motor connectors and

YC6 @ main/engine PWB (180-220)
or YC6 @ engine PWB (181-221), 2)
drag, 3) Repl drive motor, 4) Repl
PWB (181-221).
1) Reseat drum motor connectors and

or YC6 @ engine PWB (181-221), 2)
drag, 3) Repl drum motor, 4) Repl
PWB (181-221).
1) Reseat scanner motor connectors,

HPS connector, and YC5 @
PWB (181-221), 2) Check scanner
drive components for excessive drag,
3) Check/repl scanner HPS, 4) Repl
scanner motor, 5) Repl main/engine
PCB (180-220) or engine PWB (181-
221).
1) Reseat lamp circuit connectors and

or engine PWB (181-221), 2) Repl
exposure lamp & inverter PCB, 3)
Adjust shading plate detection
position, 4) Repl main/engine PWB
(180-220) or engine PWB (181-221).
1) Reseat lamp circuit connectors,

CCD connectors, and YC27 @
main/engine PWB (180-220) or YC5
@ main PWB (181-221), 1) Repl
exposure lamp & inverter PWB, 2)
Adjust shading plate detection
position, 3) Repl CCD, 4) Repl
PWB (181-221).
1) Reseat laser unit connectors and
or YC3 @ engine PWB, 2) Repl laser
unit, 3) Repl main/engine PWB (180-
220) or engine PWB (181-221).
220) or engine PWB (181-221).
220) or engine PWB (181-221).
Use +/- Zoom keys to 163 > 1) Check that thermistor is contacting
Start > "CLE" > Start > heat roller & clean, 2) Check/repl
Stop/Clear > +/- Zoom to thermal switch, 3) Check/repl fixing
001 > Start (to exit). heaters.
Use +/- Zoom keys to 163 > 1) Check thermistor resistance, if 0

Start > "CLE" > Start > ohms replace, 2) Repl power supply
Stop/Clear > +/- Zoom to PWB.
001 > Start (to exit).
Use +/- Zoom keys to 163 > 1) Check thermistor resistance, if
Start > "CLE" > Start > infinite ohms replace, 2) Check that
Stop/Clear > +/- Zoom to thermistor is contacting heat roller &
001 > Start (to exit). clean, 3) Check/repl thermal switch, 4)
Use +/- Zoom keys to 163 > 1) Check wall outlet ground to neutral
Start > "CLE" > Start > voltage. 2) Check YC2-2 @ PSU for
Stop/Clear > +/- Zoom to zero-crossing signal. If absent repl
001 > Start (to exit). PSU, 3) If zero-crossing signal is
present repl Main/Engine PWB (180-
220) or engine PWB (181-221).
1) Reseat humidity sensor connector,

2) Repl the cassette PWB.

2) Repl the cassette PWB.
Use +/- Zoom keys to 906 > 1) Reseat connector or replace front
Start > ^/v to select Execute registration motor, 2) Reseat
> Start. connector or replace front registration
HPS, 3) Repl finisher control PWB.
Use +/- Zoom keys to 906 > 1) Reseat connector or replace rear
> Start. connector or replace rear registration
HPS, 3) Repl finisher control PWB.
Use +/- Zoom keys to 906 > 1) Reseat connector or replace trailing
Start > ^/v to select Execute edge registration motor, 2) Reseat
> Start. connector or replace trailing edge
registration HPS, 3) Repl finisher
control PWB.
Use +/- Zoom keys to 906 > 1) Reseat stapler connector, 2)

Start > ^/v to select Execute Remove jammed staples & confirm
> Start. proper staple installation, 3) Repl
stapler, 4) Repl finisher control PWB.
Load paper.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
Press any key to exit Low Power
Mode, or in the case where the
optional Document Processor is
installed, set an original in the
Document Processor.
Press [Energy Saver] to exit sleep
mode.
Use the numeric keys to enter the

assigned Section Code to perform
copying operations. Press [Logout]
after copying is finished to display "= =
=" again.
To change the paper source, press
[Paper Select] key to select desired
paper source and press [Enter] key. If
you press [Printer] key, the following
messages are displayed: GO: Prints
onto the currently selected paper,
CANCEL: Stops printing. Press ^/v key
to select desired paper tray and press
[Enter] key.
Load paper into the cassette as

displayed in place of #.
Replace the toner container with a

new one.
Open the front cover once and close it.
If the message is displayed again note
the 5 digit error number. Contact
service.
Check the original. 1) Set the original
horizontally. 2) Back the irregular
original with a standard sized white
piece of paper. 3) Back the irregular
piece of paper.
Specify a paper size that can be used.
Select a larger paper size or turn Off

stapling.
Check the paper.
Main power Off/On to reset. If re-

occurs call service.
Clean the slit glass because black
lines may be copied when the optional
document processor is used.
Close all the covers securely.
Close the left cover, close the front

cover.
Close the Document Processor.
Close the front cover.
Close the left cover as displayed in

place of #.
Contact your system administrator.
Use the department management
mode to clear the copy count.
Format the memory card. If the
formatting fails, the card may be
corrupt/defective.
Make sure the key counter is set

properly.
Power Off. Re-insert memory card.
Power On.
Wait for a while and retry.
Turn power switch Off/On. Usage will

be possible again once the regular
display returns. If the code re-occurs,
note the error code, and contact
service.
Power Off. Insert memory card. Power
On.
Press [Stop/Clear], then [Interrupt]

again after the data read in has been
deleted, to exit the Interrupt Copying.
After the copying operation for the
interrupted copy has been complete,
repeat the procedure again.
Press [OK] to start outputting the

copies read in. Press [Reset} or
[Stop/Clear] to delete the data read in.
Reduce the number of originals and
repeat the copying procedure.
Select [Copy Scanned Image] to
output the pages that have been
scanned, or press [Cancel] to delete
scanned data. Press the [Enter] key
and perform copying operation again.
If this error occurs frequently,
additional memory is recommended.
Press the [Printer] key to display these
messages: GO: Continues printing.
CANCEL: Cancels printing. RESET:
Resets the printer board. Only the
printer functions will be reset. If using
RAM Disk function reduce the size of
the RAM disk. If this error occurs
frequently, additional memory is
recommended.
Press [Printer], select [GO], and press

[Enter]. The error will be cleared.
Leave the main power switch On, and

follow the appropriate procedure to
remove the jammed originals.
Set paper in the MP Tray in the event
there is no paper present there. When
the MP Tray paper fails to be fed,
reset the paper.
Press [Paper Selection] and select the
supply cassette, then press [Start].
Paper will be supplied from the
cassette selected.
Add staples.
Remove the paper. Copying will

resume.
Remove the jammed paper.

Remove the paper.
The location of the jam is indicated on

the message display, and the machine
stops.Leave the main power switch On
and folow the appropriate procedure to
remove the jammed paper.
The copier will try to make copies of

the originals it could not copy before.
Return all originals to the originals
table and try copying them again.
printer functions will be reset. If this
error occurs frequently, additional
memory is recommended.

Replace the toner container as soon

as possible.

resume.
Remove the paper. Press [Printer],

then ^/v key to select [GO], then
[Enter] to resume printing. Select
[CANCEL], then [Enter] to cancel
printing.
printing.

resume.
Remove the paper, press [Start] and

resume copying.
Replace it with a new waste toner box.
Change the orientation of the original.

If you press [Start] key without
changing the orientation, copying will
be performed at 100% (1:1)
magnification ratio.
Remove the originals from the
Document Processor. Replace the
originals on the original table after
exiting the front and back copying, 2-
sided copy, 2 in 1, 4 in 1, or Collate
Mode and resume copying.
Remove the originals, return them to

the original table and try copying them
again.

again.
Set the cassette. First pull it out and

push it all the way back in.
Set the toner container properly.
Tap and shake the new toner

container without spilling toner, and
install it again.
Clear the print queue. Main power Off,
wait more than 5 seconds, then main
power On. Attempt printing again.
Contact your service representative.
Replace the toner container.
Copying can be continued for a short

while before running out of toner.
Prepare the replacement toner
container.

Model Error Code Description To enter Service Mode
CS1650 (2DA), C0030 Fax Control PCB System Problem. Turn power Off/On.
CS2050 (2DB), Processing with the fax software
CS2550 (2FT) was disabled due to a software or
hardware problem.
CS1650, CS2050, C0070 Fax Control PCB Incompatibility Turn power Off/On.
CS2550 Problem. Fax software is not
CS1635 (2HA), C0100 Main PWB Backup Memory Turn power Off/On.
CS1650, CS2050, Read/Write Problem. Read and
CS2550 write data does not match.
CS1635, CS1650, C0110 Main PWB Backup Memory Data Turn power Off/On. If code
CS2050, CS2550 Problem. Data in the specified area immediately returns
CS2550 C0120 Drum EEPROM Read/Write Turn power Off/On.
Problem.
CS1650, CS2050, C0130 Main PWB Backup Memory Turn power Off/On.
CS2550 Read/Write Problem. Read and
CS1650, CS2050, C0140 Main PWB Backup Memory Data Turn power Off/On. If code
CS2550 Problem. Data in the specified area immediately returns
CS1635, CS1650, C0150 Engine PWB Backup Memory Turn power Off/On.
CS2050, CS2550 Read/Write Problem. Read and
CS1635, CS1650, C0160 Engine PWB EEPROM Backup Turn power Off/On. If code
CS2050, CS2550 Memory Data Problem. Data in the immediately returns
specified area of the backup initialize all data: 10871087
memory does not match the
specified values.
CS1635, CS1650, C0170 Accounting Counts Problem. When Turn power Off/On.
CS2050, CS2550 the power is turned ON the total
count and scan count are abnormal
both on the main PWB and the
engine PWB.
CS1635, CS1650, C0180 Machine Number Mismatch Error. Turn power Off/On.
CS2050, CS2550 Machine number does not match
CS1635, CS1650, C0210 Communication Problem between Turn power Off/On.

CS2050, CS2550 the main PWB and the engine
CS1635, CS1650, C0240 Printer PWB Printer Turn power Off/On.
CS2050, CS2550 Communication Problem. The
within 120 sec of power ON.
CS1650, CS2050, C0250 Scanner Network Board Turn power Off/On.
CS2550 Communication Problem. The
scanner network board does not
respond.
CS1650, CS2050, C0280 Fax Control PCB Communication Turn power Off/On.
CS2550 Problem. Communication between
the fax control PCB and the main
PCB of the machine cannot be
performed normally.
CS1635, CS1650, C0410 DP-410 Communication Problem. Turn power Off/On.
CS2050, CS2550 Communication fails (5) times
consecutively.
CS1635, CS1650, C0420 PF-410 First Paper Feeder Turn power Off/On.
CS2050, CS2550 Communication Problem.
consecutively.
CS1650, CS2050, C0440 DF-410 Internal Finisher Turn power Off/On.
CS2550 Communication Problem.
consecutively.
CS1635, CS1650, C0500 PF-410 Second Paper Feeder Turn power Off/On.
consecutively.
CS1635, CS1650, C0510 PF-410 Third Paper Feeder Turn power Off/On.
consecutively.
CS1635, CS1650, C0610 Bitmap DIMM Problem. There is a Turn power Off/On.
CS2050, CS2550 problem with the data or address
CS1635 C0620 Memory Input Interface Problem. Turn power Off/On.
Reading-In of image does not
of image transmission
CS1635, CS1650, C0630 DMA transmission of compressed, Turn power Off/On.
CS2050, CS2550 decompressed, rotated, relocated,
of time.
CS1635 C0800 Image processing problem. JAM05 Turn power Off/On.
is detected twice.
CS1650, CS2050, C0800 Image processing problem. JAM05 Turn power Off/On.
CS2550 is detected twice.
CS1650, CS2050, C0820 Fax Control PCB CG ROM Turn power Off/On.
CS2550 Checksum Error. A checksum error
the fax control PCB.
CS1650, CS2050, C0830 Flash ROM Program Area Turn power Off/On.
fax control PCB.
CS1650, CS2050, C0860 Fax Control PCB Software Switch Turn power Off/On.
value of the fax control PCB.
CS1650, CS2050, C0870 Fax Control PCB to Main PCB Turn power Off/On.
CS2550 High-Capacity Data Transfer
transfer between fax control PCB
and main PCB was not normally
CS1650, CS2050, C0880 Fax Control PWB Program Archive Turn power Off/On.
CS2550 Problem. When power is turned On
decompressed.
CS1650, CS2050, C0890 Fax Control PCB CG Font Archive Turn power Off/On.
CS2550 Problem. Whe power is turned On,
flash ROM on the fax control PCB
decompressed.
CS1650, CS2050, C0900 Fax Software Incompatiblity Turn power Off/On.

CS2550 Detection Problem. Version of the
fax software is not compatible with
that of the main software.
CS1650, CS2050, C0920 Fax File System Error. The backup Turn power Off/On.
CS2550 data is not retained for file system
control PCB.
CS2550 C0960 Developer EEPROM Read/Write Turn power Off/On.
problem. Read and write data does
not match.
CS1635, CS1650, C2000 Drive Motor Problem. LOCK ALM Turn power Off/On.
CS2050, CS2550 signal remains high for 1 sec, 1 sec
turned On.
CS1635, CS1650, C3100 Scanner Carriage Problem. Home Turn power Off/On.
CS2050, CS2550 position is not correct when power
CS1635, CS1650, C3200 Exposure Lamp Problem. Non- Turn power Off/On.
CS2050, CS2550 lighting of the exposure lamp is
copying.
CS1635, CS1650, C3300 Optical System AGC Problem. After Turn power Off/On.
CS2050, CS2550 AGC, correct input is not obtained
at CCD. (Incorrect lamp intensity
detected.)
CS1635, CS1650, C4000 Polygon Motor Synchronization Turn power Off/On.

CS2050, CS2550 Problem. Polygon motor does not
stabilize speed within 20 sec
(CS1635, CS2550), or 15 sec
(CS1650, CS2050) of activation.
CS1635, CS1650, C4010 Polygon Motor Steady-State Turn power Off/On.
CS2050, CS2550 Problem. The polygon motor
stabilization.
CS1635, CS1650, C4200 BD Steady-State Problem. MIP Turn power Off/On.
CS2050, CS2550 detects a Beam Detect error for
stabilization.
CS1635, CS2550 C6000 Broken Fuser Heater Wire. The 10871087
temperature does not exceed
100C/212F within 30 sec before
secondary stabilization.
Temperature does not rise 1C/1.8F
each 5 sec before secondary
stabilization.
CS1650, CS2050 C6000 Broken Fuser Heater Wire. The 10871087

time to reach 50C/122F exceeds
13.5 sec, the time from 50C/122F
to 100C/212F exceeds 10 sec, or
the time before secondary
stabilization exceeds 24 sec.
CS1635, CS1650, C6020 Abnormally High Fuser Unit 10871087

CS2050, CS2550 Thermistor Temperature.
Thermistor detects 230C/446F
(CS1635, CS1650, CS2050) or
240C/464F (CS2550) for 40ms or
more.
CS1635, CS1650, C6050 Abnormally Low Fuser Unit 10871087
CS2050, CS2550 Thermistor Temperature.
less for 1 sec continuously after
initialization.
CS1635, CS1650, C6400 Zero-Cross Signal Error. While 10871087

CS2050, CS2550 fuser heater On/Off control is
performed, the zero-cross signal is
not input within 3 sec of power up,
or 5 sec after initialization.
CS2550 C6420 Fixing Fuse Cut Problem. When 10871087

you try to cut the fixing fuse, the
fixing is not cut within 3 sec.
CS2550 C7400 Developing Unit Connector Turn power Off/On.

Insertion Problem. Absence of the
developing unit is detected.
CS2550 C7410 Drum Unit Connector Insertion Turn power Off/On.
Problem. Absence of the drum unit
is detected.
CS1635 C7750 Drum Type Mismatch Problem A. Turn power Off/On.
The drum type does not match with
the software.
CS1635 C7760 Drum Type Mismatch Problem B. Turn power Off/On.
The drum type is undefined.
CS1635, CS1650, C7800 Broken External Thermistor Wire. Turn power Off/On.
CS2050, CS2550 The input voltage is 0.5 v or less.
CS1635, CS1650, C7810 Short Circuited External Thermistor Turn power Off/On.
CS2050, CS2550 Wire. The input voltage is 4.5 v or
more.
CS1650, CS2050, C8170 DF-410 Internal Finisher Front Side 10871087
CS2550 Registration Motor Problem. If front
Off within 570ms. If HPS is Off at
On within 3180ms.
CS1650, CS2050, C8180 DF-410 Internal Finisher Rear Side 10871087

CS2550 Registration Motor Problem. If rear
Off within 570ms. If HPS is Off at
On within 2880ms.
CS1650, CS2050, C8190 DF-410 Internal Finisher Trailing 10871087
CS2550 Edge Registration Motor Problem.
If trailing edge registration HPS is
On at initialization, sensor does not
turn Off within 570ms. If HPS is Off
CS1650, CS2050, C8210 DF-410 Internal Finisher Front 10871087

CS2550 Stapler Problem. During
initialization, front stapler HPS does
not change state from Off to On
within 600ms of start of motor CW
rotation (reverse). Front stapler
HPS does not change state from
Off to On within 200ms of start of
motor CCW rotation (forward).
CS1635 F000 Operation Panel PWB Turn power Off/On.

Communication Error.
CS1635 F010 Main PWB Checksum Error. Turn power Off/On.
CS1635 F020 Memory Checksum Error. Turn power Off/On.
CS1635 F030 Main PWB System Error. Turn power Off/On.

CS1635 F040 Engine PWB Communication Error. Turn power Off/On.
CS1635 F050 Engine ROM Checksum Error. Turn power Off/On.

CS1650, CS2050, E00000 or U00000 Fax Communication Error: No Exxxxx: V.34 modem,
CS2550 response or line busy after the set Uxxxxx: all other modems
number of redials.
CS1650, CS2050, E00100 or U00100 Fax Communication Error: Exxxxx: V.34 modem,
CS2550 Transmission was interruped by a Uxxxxx: all other modems
CS2550 Reception was interrupted by a Uxxxxx: all other modems
CS2550 Recording paper on the destination Uxxxxx: all other modems
CS1650, CS2050, E00420 or U00420 Fax Communication Error: A relay Exxxxx: V.34 modem,
CS2550 request was received from the host Uxxxxx: all other modems
number.
CS2550 Subaddress-based relay reception Uxxxxx: all other modems
CS1650, CS2050, E00430 or U00430 Fax Communication Error: Polling Exxxxx: V.34 modem,
CS2550 request (confidential or reverse Uxxxxx: all other modems
CS2550 Subaddress-based bulletin board Uxxxxx: all other modems
CS2550 Confidential polling transmission Uxxxxx: all other modems
was not registered.
CS1650, CS2050, E00431 or U00431 Fax Communication Error: A Exxxxx: V.34 modem,
CS2550 subaddress-based bulletin board Uxxxxx: all other modems
CS2550 Confidential polling transmission Uxxxxx: all other modems
number.
CS2550 subaddress-based bulletin board Uxxxxx: all other modems
number.
CS2550 Confidential polling request was Uxxxxx: all other modems
encryption.
being accessed.
being accessed.
CS2550 Confidential reception was Uxxxxx: all other modems
registered.
CS2550 Subaddress-based confidential Uxxxxx: all other modems
CS2550 Subaddress-based confidential Uxxxxx: all other modems
accessed.
CS2550 Confidential reception was Uxxxxx: all other modems
CS1650, CS2050, E00450 or U00450 Fax Communication Error: The Exxxxx: V.34 modem,
CS2550 destination transmitter Uxxxxx: all other modems
CS2550 Encrypted reception was Uxxxxx: all other modems
registered.
CS1650, CS2050, E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
CS2550 reception request was received but Uxxxxx: all other modems
accessed.
CS2550 Ecryption reception was interrupted Uxxxxx: all other modems
registered.
CS1650, CS2050, E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
CS2550 communication was interrupted and Uxxxxx: all other modems
CS2550 document processor cover is open. Uxxxxx: all other modems
CS2550 Document jam or the document Uxxxxx: all other modems
CS1650, CS2050, E00602 or U00602 Fax Communication Error: Image Exxxxx: V.34 modem,
CS2550 scanning section problem Uxxxxx: all other modems
CS2550 document feed. Uxxxxx: all other modems
CS2550 Document length exceeded the Uxxxxx: all other modems
CS2550 Recording section cover open. Uxxxxx: all other modems
CS2550 Recording paper jam. Uxxxxx: all other modems
CS1650, CS2050, E00613 or U00613 Fax Communication Error: Image Exxxxx: V.34 modem,
CS2550 writing section problem. Uxxxxx: all other modems
CS1650, CS2050, E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
CS2550 empty of recording paper. Uxxxxx: all other modems
CS1650, CS2050, E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
CS2550 recording paper. Uxxxxx: all other modems
CS1650, CS2050, E00620 or U00620 Fax Communication Error: Copier Exxxxx: V.34 modem,
CS2550 fixing unit problem. Uxxxxx: all other modems
CS1650, CS2050, E00622 or U00622 Fax Communication Error: Copier Exxxxx: V.34 modem,
CS2550 drive motor problem. Uxxxxx: all other modems
CS1650, CS2050, E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
CS2550 was not activated after RTS due to Uxxxxx: all other modems
a modem error.
CS1650, CS2050, E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
CS2550 was not transmitted after CTS was Uxxxxx: all other modems
CS1650, CS2050, E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
CS2550 was cut off during communication. Uxxxxx: all other modems
CS1650, CS2050, E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
CS2550 was no file to transmit in the Uxxxxx: all other modems
CS1650, CS2050, E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
CS2550 error. Uxxxxx: all other modems
CS2550 Communication was interrupted Uxxxxx: all other modems
destination unit.
CS1650, CS2050, E00800 or U00800 Fax Communication Error: A page Exxxxx: V.34 modem,
CS2550 transmission error occurred in G3 Uxxxxx: all other modems
RTN or PIN signal.
CS2550 transmission error re-occurred in Uxxxxx: all other modems
in ECM mode.
CS2550 reception error occurred in G3 Uxxxxx: all other modems
reception error.
CS2550 reception error occurred in G3 Uxxxxx: all other modems
in ECM mode.
CS2550 Transmission in G3 mode was Uxxxxx: all other modems
2400bps.
our make).
our make).
make).
units of our make).
exceeded (ECM).
Transmission (ECM).
signal reception.
make).
make).
MPS signal.
EOM signal.
EOP signal.
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
signal (ECM).
during handshake.
transmission.
reception.
connection.
CS2550 Reception in G3 mode was Uxxxxx: all other modems
signal.
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).
(ECM).
(ECM).
(ECM).
(ECM).
(short protocol).
transmission.
in the V.34 mode.
signal.
CS1650, CS2050, E01400 or U01400 Fax Communication Error: An Exxxxx: V.34 modem,
CS2550 invalid one-touch key was specified Uxxxxx: all other modems
CS2550 communication error occurred Uxxxxx: all other modems
CS2550 communication error occurred in Uxxxxx: all other modems
not detected.
detected.
was not detected.
detected.
detected.
CS1650, CS2050, E02000 or U02000 Fax Communication Error: Relay Exxxxx: V.34 modem,
CS2550 broadcast was refused by a relay Uxxxxx: all other modems
command was used.
CS2550 command failed because the Uxxxxx: all other modems
CS2550 command from a command station Uxxxxx: all other modems
CS2550 broadcast was requested to a relay Uxxxxx: all other modems
specified.
CS2550 Subaddress-based relay broadcast Uxxxxx: all other modems
CS2550 Receiving station information was Uxxxxx: all other modems
CS2550 Receiving station information was Uxxxxx: all other modems
received.
CS2550 interoffice subaddress-based relay Uxxxxx: all other modems
CS2550 document was present in the Uxxxxx: all other modems
reception started.
CS1650, CS2050, E03100 or U03100 Fax Communication Error: In Exxxxx: V.34 modem,
CS2550 reverse polling, although no original Uxxxxx: all other modems
CS2550 confidential polling reception, data Uxxxxx: all other modems
CS2550 interoffice subaddress-based Uxxxxx: all other modems
CS2550 polling reception from a unit of our Uxxxxx: all other modems
number.
CS1650, CS2050, E03400 or U03400 Fax Communication Error: Polling Exxxxx: V.34 modem,
CS2550 reception was interupted because Uxxxxx: all other modems
numbers.
CS2550 confidential polling reception, the Uxxxxx: all other modems
destination.
CS2550 destination was being accessed. Uxxxxx: all other modems
CS2550 Confidential polling reception was Uxxxxx: all other modems
numbers.
CS2550 Confidential polling reception failed Uxxxxx: all other modems
destination unit.
CS2550 Interoffice subaddress-based Uxxxxx: all other modems
unit.
CS2550 confidential box specified for Uxxxxx: all other modems
CS2550 destination was being accessed. Uxxxxx: all other modems
CS2550 Confidential transmission failed Uxxxxx: all other modems
CS2550 Subaddress-based transmission Uxxxxx: all other modems
CS2550 encrypted tranmission, the Uxxxxx: all other modems
CS2550 Encrypted transmission failed Uxxxxx: all other modems
capability.
CS2550 Encrypted reception was Uxxxxx: all other modems
in ecryption keys.
CS2550 transmission with a specified Uxxxxx: all other modems
CS2550 Password check transmission or Uxxxxx: all other modems
CS2550 Password check reception or Uxxxxx: all other modems
its phone number.
CS2550 Password check reception or Uxxxxx: all other modems
phone number.
CS1650, CS2050, E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,
CS2550 communication was attempted but Uxxxxx: all other modems
was a G2 machine.
CS2550 broadcast was requested from a Uxxxxx: all other modems
CS2550 subaddress-based relay reception Uxxxxx: all other modems
memory overflowed.
CS2550 was commanded but memory Uxxxxx: all other modems
(relay station).
CS1650, CS2050, E14000 or U14000 Fax Communication Error: Memory Exxxxx: V.34 modem,
CS2550 overflowed during confidential Uxxxxx: all other modems
reception.
CS2550 overflowed in subaddress-based Uxxxxx: all other modems
CS2550 overflowed in the destination unit Uxxxxx: all other modems
transmission.
CS2550 overflowed during memory Uxxxxx: all other modems
reception.
CS2550 transmission failed because a Uxxxxx: all other modems
CS2550 Transmission failed because an Uxxxxx: all other modems
encoding.
CS2550 Reception failed because an error Uxxxxx: all other modems
CS1635 "- - -" appears in The copier is in Low Power Mode.
the copy quantity
display
CS1635 "-" appears in the The copier is in Sleep Mode.

copy quantity
display
CS1635 "= = =" appears in Job Accounting is enabled.
copy quantity
display
CS1650, CS2050, "Add paper in Print data does not match the size
CS2550 cassette ## size or type of paper in the cassette.
(###)." Replace the paper.
CS1635, CS1650, "Add paper in There is no paper in the cassette.

CS2050, CS2550 cassette #."
CS1635 "Add Toner." Copies cannot be produced
because there is no toner.
CS1650, CS2050, "Call for service. An error has occurred.
CS2550 C####"
CS1635 "Call service. An error has occurred. See above:

C####"
CS1635 "Cannot copy this An original that cannot be copied
paper size." has been set. 1) The original was
set in a vertical direction during the
Book Border Erase copying
operation. 2) An irregular size
original was set during Border
Erase or Combine mode operation.
3) An original size other than Letter,
Ledger, A3, A4R, A5R, B4, or B5R
was set to make a split copy or
duplex copy from a double page
spread original.
CS1635 "Cannot duplex this Duplex copies cannot be made

paper size." when A6R, B6R, Postcard, Irregular
Size, or the paper size has not
been specified.
CS1650, CS2050, "Cannot staple this Stapling of small paper, such as
CS2550 size." Statement, A5R, an B5R is not
possible.
CS1650, CS2050, "Check paper There is no paper loaded of a size
CS2550 size." that can be used in the current
selected mode.
CS2550 "Check the Toner Toner inside the container shifts to
Container." one side.
CS1650, CS2050, "Checksum Error" The machine has detected an error

CS2550 at startup.
CS1650, CS2050, "Clean the slit The slit glass is dirty.
CS2550 glass for original
fed from DP."
CS1650, CS2050, "Close ## cover." The indicated cover is open."

CS2550
CS1635 "Close document The left cover of the document
processor cover." processor is open.
CS1635 "Close document The Document Processor is open.
processor."
CS1635 "Close front cover."
The front cover of the copier is
open.
CS1635 "Close left cover The left cover of the cassette is
#." open.
CS1650, CS2050, "Exceed copy limit. The number of copies made with
CS2550 Unable to copy." your management code has
reached the limit that was set in the
department management mode,
and copying is no longer possible
with that code.
CS1650, CS2050, "Format error An unformatted memory card has
CS2550 Memory card." been inserted, or when the
machine has tried to read data from
the memory card the memory card
is not recognized.
CS1635 "Insert Key Check the key counter.
Counter"
CS1650, CS2050, "Insert same When the machine has tried to read
CS2550 memory card." data from the memory card, the
memory card is not recognized.
CS1650, CS2050, "Interface The selected interface is currently

CS2550 occupied." being used.
CS1635 "Main Power A customer recoverable error code
Off/On A####" has occurred.
CS1650, CS2050, "Memory card The memory card is accidentally

CS2550 error. Insert again." removed during printer setting.
CS1635 "Memory is full. Copies cannot be produced

Cannot continue." because memory is full during the
interrupt copy operation. Interrupt
copying cannot be carried out.
CS1635 "Memory is full. Memory is full.

Press OK."
CS1650, CS2050, "Memory is full." Current copying cannot be

CS2550 when copying. processed because the memory for
copying is full or the number of
originals has reached the limit of
999 pages. Depending on the copy
setting conditions, only one set of
copies may be output, and this
error message may be displayed
even if a multiple number of copies
is specified. In this case, copying
cannot be continued.
CS1650, CS2050, "Memory is full." Current printing cannot be
CS2550 when printing. processed because the memory for
printing is full.
CS1650, CS2050, "MemoryCard err. An error has occurred in writing to

CS2550 Press GO." or reading from the memory card.
CS1650, CS2050, "Misfeed in DP." Originals have jammed in the

CS2550 optional document processor.
CS1635 "MP tray empty. Check the MP Tray paper.

Add paper."
CS1635 "No matching No letter/A4 paper was available in

paper available." either cassette or the MP tray when
a report was attempted to be
output.
CS1650, CS2050, "Out of Staples. There are no staples left in the
CS2550 Please Add optional finisher.
Staples."
CS1650, CS2050, "Paper capacity 100 copies have accumulated on
CS2550 exceeded. Remove the optional job separator.
paper from Job
sep." when
copying.
CS1635 "Paper jam." A paper misfed has occurred.
CS1650, CS2050, "Paper misfeed in Paper has jammed in the optional
CS2550 the Finisher, lower finisher.
Process Tray and
remove paper.
CS1650, CS2050, "Paper misfeed." A paper misfed has occurred.
CS2550
CS1635 "Place the original An original has misfed.

on the DP."
CS1650, CS2050, "Print overrun. Printing has not been performed
CS2550 Press GO." properly because of insufficient
memory.
CS1650, CS2050, "RAM disk error. An error has occurred in writing to

CS2550 Press GO." or reading from the RAM disk.
CS1650, CS2050, "Ready to copy. Toner remaining in the machine is

CS2550 Add toner." low. It is possible to copy only one
by one.
CS1650, CS2050, "Remove paper 250 copies have accumulated on
CS2550 from Finisher. the finisher tray.
Press START key."
when copying.
CS1650, CS2050, "Remove paper 250 prints have accumulated on the

CS2550 from the Finisher. finisher tray.
Press GO." when
printing.
CS1650, CS2050, "Remove paper 250 prints have accumulated on the

CS2550 from the Top tray. output tray. Or 150 copies have
Press GO." when accumulated on the output tray with
printing. job separator installed. Or 100
copies have accumulated on the
CS1650, CS2050, "Remove paper 250 copies have accumulated on

CS2550 from the Top tray. the output tray. Or 150 copies have
Press START key." accumulated on the output tray with
when copying. job separator installed. Or 100
copies have accumulated on the
CS1635 "Remove paper on 250 copies have accumulated on

top tray; Start." the output tray.
CS1635, CS1650, "Replace waste The waste toner box is full.
CS2050, CS2550 toner box."
CS1650, CS2050, "Reposition original The orientations of the original and
CS2550 or change the selected paper are different.
cassette."
CS1635 "Reseat originals Originals were set in the optional
on the DP." Document Processor when copying
2-sides, when copying from the
platen in 2-sided copy, 2 in 1, 4 in
1, or when collating copies.
CS1650, CS2050, "Reset all originals If the optional Document Processor

CS2550 in DP." is being used, there are originals
left on the originals table.
CS1635 "Return all originals If the optional Document Processor

to DP." is being used, there are originals
left on the originals table.
CS1635, CS1650, "Set paper Check the paper cassette that

CS2050, CS2550 cassette" corresponds to the lighting
indicator.
CS1635, CS1650, "Set toner The toner container has not been
CS2050, CS2550 container." set properly.
CS1650, CS2050, "System Error. A malfunction has occurred due to
CS2550 Main switch noise or a communication error
Off/On." when occurred during printer processing.
printing.
CS1650, CS2050, "Time fo It is time for Periodic Maintenance.
CS2550 maintenance."
CS1650, CS2050, "Unable to copy. No toner remains.
CS2550 Please add toner."
CS1635 Add Toner indicator There is very little toner remaining.
blinks On and Off
CS1635 Periodic This is a notification that the time

Maintenance for periodic maintenance is
indicator blinks On approaching.
and Off
CS1635 Periodic It is time for Periodic Maintenance.
Maintenance
indicator lights
solid
Sim# To Execute Service Checks

versions.
1) Repl main PWB.
20 Start > +/- zoom to "On" > 1) Run simulation U020, 2) Repl main
Start > Stop/Clear > 1 > PWB.
Start.
1) Repl drum EEPROM, 2) Repl main

PWB.
1) Repl EEPROM, 2) Repl main PWB.
20 Start > +/- zoom to "On" > 1) Run simulation U020, 2) Repl
Start > Stop/Clear > 1 > EEPROM, 3) Repl main PWB.
Start.
1) Reload firmware, 2) Repl engine

PWB.
20 Start > +/- zoom to "On" > 1) Run simulation U020, 2) Repl
Start > Stop/Clear > 1 > engine PWB.
Start.
1) Repl engine PWB, 2) Repl main

PWB.

Administrative Division, 2) Install the
correct EEPROM, 3) Repl engine
PWB, 4) Repl main PWB.
1) Reseat YC6 @ main PWB, 2)
Reseat YC1 @ engine PWB, 3) Repl
PWB, 2) Repl printer PWB. 3) Repl
main PWB.
1) Reseat scanner network board, 2)

Repl scanner network PWB, 3) Repl
main PWB.

fax control PCB, 3) Repl main PWB.

driver PWB, 3) Repl main PWB.

main PWB, 3) Repl main PWB.
1) Reseat DF connectors, 2) Repl

finisher main PCB, 3) Repl main PCB.


1) Reseat DIMM on main PWB, 2)

Repl DIMM on main PWB, 3) Repl
main PWB.
1) Repl main PWB.

Repl main PWB.
1) Repl engine PWB.
1) Repl main PCB.

1) Repl fax control PCB.
1) Upgrade fax firmware to version

2.xx or later, 2) Repl fax control PCB.

control PCB & YC15 @ main PCB, 2)
Repl fax control PCB, 3) Repl main
PCB.

versions.
1) Repl developing unit EEPROM, 2)

Repl main PCB.
1) Reseat drive motor connectors, 2)

drag, 3) Repl drive motor.
1) Reseat scanner motor connectors,
2) Check scanner drive components
for excessive drag, 3) Check/repl
scanner HPS, 4) Repl scanner motor,
5) Repl engine PCB.
1) Reseat lamp circuit connectors, 2)
Repl exposure lamp & inverter PCB,
3) Adjust shading plate detection
position, 4) Check/repl scanner HPS,
5) Repl engine PCB.
1) Repl exposure lamp & inverter
PCB, 2) Adjust shading plate detection
position, 3) Check/repl scanner HPS,
4) Repl engine PCB, 5) Repl ISU
(CCD).
1) Reseat laser unit connectors, 2)


Repl laser unit, 3) Repl engine PWB,
4) Repl main PWB.
163 Use +/- Zoom keys to 163 > 1) Check that thermistor is contacting
Start > "CLE" for 1635 or ^/v heat roller & clean, 2) Check thermal
to "Execute" for 2550 > Start switch, 3) Check fixing heaters.
> Stop/Clear > +/- Zoom to
Start > ^/v to "Execute" > heat roller & clean, 2) Check thermal
Start > Stop/Clear > +/- switch, 3) Check fixing heaters.
Zoom to 001 > Start (to exit).
Start > "CLE" for 1635 or ^/v fuser roller and clean, 2) Replace
to "Execute" for thermistor, 3) Repl power supply PWB.
1650/2050/2550 > Start >
Stop/Clear > +/- Zoom to
163 Use +/- Zoom keys to 163 > 1) Check fixing heaters 2) Check that
Start > "CLE" for 1635 or ^/v thermistor is contacting heat roller &
to "Execute" for clean, 3) Check thermal switch.
1650/2050/2550 > Start >
Stop/Clear > +/- Zoom to
163 Use +/- Zoom keys to 163 > 1) Check wall outlet ground to neutral
Start > "CLE" for 1635 or ^/v voltage. 2) Check YC2-5 @ PSU for
to "Execute" for zero-crossing signal. If absent repl
1650/2050/2550 > Start > PSU, 3) If zero-crossing signal is
Stop/Clear > +/- Zoom to present repl Engine PWB.
163 Use +/- Zoom keys to 163 > 1) Reseat fixing unit connector.
Start > ^/v to "Execute" >
Start > Stop/Clear > +/-
Zoom to 001 > Start (to exit).
1) Reseat the developing unit, 2) Repl

developing unit.
1) Reseat the drum unit, 2) Repl drum

unit.
1) Reload engine PWB firmware. 2)

Replace Engine PWB.
1) Reload engine PWB firmware. 2)

Replace Engine PWB.
2) Repl the Drawer PWB.
2) Repl the Drawer PWB.
906 Use +/- Zoom keys to 906 > 1) Reseat connector or replace front
> Start. connector or replace front registration
HPS, 3) Repl finisher main PCB.
906 Use +/- Zoom keys to 906 > 1) Reseat connector or replace rear
> Start. connector or replace rear registration
HPS, 3) Repl finisher main PCB.
906 Use +/- Zoom keys to 906 > 1) Reseat connector or replace trailing
Start > ^/v to select Execute edge registration motor, 2) Reseat
> Start. connector or replace trailing edge
registration HPS, 3) Repl finisher main
PCB.
906 Use +/- Zoom keys to 906 > 1) Reseat stapler connector, 2)
Start > ^/v to select Execute Remove jammed staples & confirm
> Start. proper staple installation, 3) Repl
stapler, 4) Repl finisher main PCB.
1) Repl main PWB, 2) Repl operation

panel PWB.
1) Repl main PWB.
1) Repl expansion memory, 2) Repl
main PWB.
1) Repl main PWB.
1) Replace engine PWB, 2) Repl main
PWB.
1) Repl engine PWB.
Load paper.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.
Press any key to exit Low Power
Mode, or in the case where the
optional Document Processor is
installed, set an original in the
Document Processor.
Press [Energy Saver] to exit sleep
mode.
Use the numeric keys to enter the

assigned Section Code to perform
copying operations. Press [Job
Accounting] after copying is finished to
display "= = =" again.
To change the paper source, press
[Paper Select] key to select desired
paper source and press [Enter] key. If
you press [Printer] key, the following
messages are displayed: GO: Prints
onto the currently selected paper,
CANCEL: Stops printing. Press ^/v key
to select desired paper tray and press
[Enter] key.
Load paper into the cassette as

displayed in place of #.
new one.
Open the front cover once and close it.
If the message is displayed again note
the 5 digit error number. Contact
service.
Check the original. 1) Set the original
horizontally. 2) Back the irregular
piece of paper. 3) Back the irregular
piece of paper.
Specify a paper size that can be used.
Select a larger paper size or turn Off

stapling.
Check the paper.
Turn the gear on the toner container to

even out the toner level in the
container.
Main power Off/On to reset. If re-
occurs call service.
Clean the slit glass because black
lines may be copied when the optional
document processor is used.
Close all the covers securely.
Close the left cover, close the front

cover.
Close the Document Processor.
Close the front cover.
Close the left cover as displayed in

place of #.
Use the department management
mode to clear the copy count.
Format the memory card. If the
formatting fails, the card may be
corrupt/defective.
Make sure the key counter is set

properly.
Power Off. Re-insert memory card.
Power On.
Wait for a while and retry.
Turn power switch Off/On. Usage will

be possible again once the regular
display returns. If the code re-occurs,
note the error code, and contact
service.
Power Off. Insert memory card. Power
On.
Press [Stop/Clear], then [Interrupt]

again after the data read in has been
deleted, to exit the Interrupt Copying.
After the copying operation for the
interrupted copy has been complete,
repeat the procedure again.
Press [OK] to start outputting the

copies read in. Press [Reset} or
[Stop/Clear] to delete the data read in.
Reduce the number of originals and
repeat the copying procedure.
Select [Copy Scanned Image] to
output the pages that have been
scanned, or press [Cancel] to delete
scanned data. Press the [Enter] key
and perform copying operation again.
If this error occurs frequently,
additional memory is recommended.
printer functions will be reset. If using
RAM Disk function reduce the size of
the RAM disk. If this error occurs
frequently, additional memory is
recommended.

Leave the main power switch On, and

follow the appropriate procedure to
remove the jammed originals.
Set paper in the MP Tray in the event
there is no paper present there. When
the MP Tray paper fails to be fed,
reset the paper.
Press [Paper Selection] and select the
supply cassette, then press [Start].
Paper will be supplied from the
cassette selected.
Add staples.

resume.
Remove the jammed paper.

Remove the paper.
The location of the jam is indicated on

the message display, and the machine
stops.Leave the main power switch On
and folow the appropriate procedure to
The copier will try to make copies of

the originals it could not copy before.
Return all originals to the originals
table and try copying them again.
printer functions will be reset. If this
error occurs frequently, additional
memory is recommended.

Replace the toner container as soon

as possible.

resume.

printing.
printing.

resume.
Remove the paper, press [Start] and

resume copying.
Replace it with a new waste toner box.

If you press [Start] key without
changing the orientation, copying will
be performed at 100% (1:1)
magnification ratio.
Remove the originals from the
Document Processor. Replace the
originals on the original table after
exiting the front and back copying, 2-
sided copy, 2 in 1, 4 in 1, or Collate
Mode and resume copying.

again.

again.
Set the cassette. First pull it out and

push it all the way back in.
Set the toner container properly.
Clear the print queue. Main power Off,

wait more than 5 seconds, then main
power On. Attempt printing again.
Copying can be continued for a short

while before running out of toner.
new one as soon as possible.

CS-2540 (2JB), 0xFBxx Undefined. Turn power Off/On.
CS-3040 (2JC),
CS-2560 (2HO),
CS-3060 (2HZ)
CS-2540, CS- C0030 Fax PWB Problem. Processing with Turn power Off/On.
3040 fax software is disabled due to
software or hardware issues.
CS-2540, CS- C0060 Main PWB Type Mismatch Error. Turn power Off/On. If code 935
3040, CS-2560, immediately returns disable
CS-3060 C0060 error. For
2540/3040: 10871087; For
2560/3060: Status >
10871087
CS-2540, CS- C0070 Fax PWB Incompatability Detection Turn power Off/On.
3040 Problem. Fax software is not
compatible with main PWB
software.
CS-2540, CS- C0100 Main PWB Backup Memory Device Turn power Off/On.
3040 Problem. Writing or erasing has not
completed even after a certain
time.
CS-2540, CS- C0110 Backup Memory Data Problem. Turn power Off/On. If code 20
3040 Data in the specified area of the immediately returns
backup memory does not match initialize all data: 10871087
the specified values.
CS-2540, CS- C0120 Drum EEPROM Error. Reading or Turn power Off/On.
3040, CS-2560, writing to the EEPROM cannot be
CS-3060 performed.
CS-2540, CS- C0130 Main PWB EEPROM Backup Turn power Off/On.
3040, CS-2560, Memory Device Problem. EEPROM
CS-3060 can not be written or read.
3040 Memory Data Problem. Abnormal
reading data from EEPROM.
CS-2540, CS- C0150 Engine PWB EEPROM Backup Turn power Off/On.
3040, CS-2560, Memory Device Problem. EEPROM
CS-3060 cannot be written or read.
CS-2540, CS- C0160 Engine PWB EEPROM Backup Turn power Off/On. If code 22
3040, CS-2560, Memory Data Problem. Abnormal immediately returns
CS-3060 reading data from EEPROM. Read initialize backup data for
& write data do not match five times image processing. For
consecutively. 2540/3040: 10871087; For
2560/3060: Status >
10871087
CS-2540, CS- C0170 Copy Counts Problem. A checksum Turn power Off/On.
3040 error is detected in the main and
engine backup memories for copy
counters.
CS-2540, CS- C0180 Machine Number Mismatch Error. Turn power Off/On.
3040, CS-2560, Machine number does not match
CS-3060 on main and engine PWBs
CS-2540, CS- C0210 CPU Communication Problem. Turn power Off/On.
3040 There is no reply after 3 tries at
communication.
CS-2540, CS- C0240 Printer PWB Printer Turn power Off/On.
3040 Communication Problem. The
within 120 sec of power On.
CS-2540, CS- C0280 Communication Problem between Turn power Off/On.
3040 the Fax Control PWB and Main
PWB. Fax control PWB does not
transmit the key required command
within 3 minutes of Main PWB
change status signal to On. One
time it resets the fax. If the key
required command is not
transmitted within 1 additional
minute an error occurs. When
FAX_READY continues to fake for
6 sec, one time it resets the fax. If
FAX_READY continues to fake for
6 additional seconds, an error
occurs.
CS-2540, CS- C0320 Power CPU Communication Turn power Off/On.

3040, CS-2560, Problem. Engine PWB and Power
CS-3060 CPU are unable to communicate.
CS-2540, CS- C0420 PF-670 Communication Problem. For 2540/3040: 10871087; 906
3040, CS-2560, Engine PWB and Paper Feeder are For 2560/3060: Status >
CS-3060 unable to communicate with each 10871087
other.
CS-2540, CS- C0440 DF-670 Communication Problem. For 2540/3040: 10871087; 906
3040, CS-2560, Finisher and Engine PWB are For 2560/3060: Status >
CS-3060 unable to communicate. 10871087
CS-2540, CS- C0440 DF-730 Communication Problem. For 2540/3040: 10871087; 906
3040, CS-2560, Finisher and Engine PWB are For 2560/3060: Status >
CS-3060 unable to communicate. 10871087
CS-2540, CS- C0610 Bitmap Problem. The DIMM on the Turn power Off/On.
3040 main PWB does not operate
correctly.
CS-2540, CS- C0630 DMA transmission of compressed, Turn power Off/On.
3040 decompressed, rotated, relocated,
of time.
CS-2560, CS- C0640 Hard Disk Drive Problem. HDD Do not power Off/On. 24
3060 cannot be accessed Format hard drive: Status >
10871087
CS-2560, CS- C0700 Optional fax CF backup is not Power Off. Reseat BU-10 933
3060 suitable. CF card. Power On. If code
immediately returns
initialize CF: Status >
10871087
CS-2540, CS- C0800 Image processing problem. JAM05 Turn power Off/On.
3040, CS-2560, is detected twice.
CS-3060
CS-2540, CS- C0820 Fax Control PWB CG ROM Turn power Off/On.
3040 Checksum Error. A checksum error
CS-2540, CS- C0830 Fax Control PWB Flash Program Turn power Off/On.
3040 Area Checksum Error. A checksum
error occurred with the program of
CS-2540, CS- C0860 Fax Control PWB Software Switch Turn power Off/On.
3040 Checksum Error. A checksum error
CS-2540, CS- C0870 Fax Control PWB to Main PWB Turn power Off/On.
3040 High Capacity Data Transfer
transfer between the fax control
PWB and the scanner MIP PWB
was not performed normally after
10 retries.
CS-2540, CS- C0880 Program Archive Problem. At Turn power Off/On.

3040 initialization the compressed
program in the Flash ROM on the
fax control PWB was not
successfully decompressed.
CS-2540, CS- C0890 Fax Control PWB CG Font Archive Turn power Off/On.
3040 Problem. At initialization the
compressed CG font in the Flash
ROM on the fax control PWB was
not successfully decompressed.
CS-2540, CS- C0920 Fax File System Error. The backup Turn power Off/On.
3040 data is not retained for file system
ctrol PWB.
CS-2540, CS- C0960 Developing EEPROM Error. Turn power Off/On.
3040, CS-2560, Reading or writing to the EEPROM
CS-3060 cannot be performed.
CS-2540, CS- C1010 Cassette #1 Lift Motor error. Upper For 2540/3040: 10871087; 906
3040, CS-2560, lift limit switch remains low after 12 For 2560/3060: Status >
CS-3060 seconds of operation. 10871087
CS-2540, CS- C1020 Cassette #2 Lift Motor error. Lower For 2540/3040: 10871087; 906
3040, CS-2560, lift limit switch remains low after 12 For 2560/3060: Status >
CS-3060 seconds of operation. 10871087
CS-2540, CS- C1030 PF-670 optional cassette #3 lift For 2540/3040: 10871087; 906
3040, CS-2560, motor error. PF lift limit switch 1 For 2560/3060: Status >
CS-3060 remains low after 12 seconds of 10871087
operation.
CS-2540, CS- C1040 PF-670 optional cassette #4 lift For 2540/3040: 10871087; 906
3040, CS-2560, motor error. PF lift limit switch 2 For 2560/3060: Status >
CS-3060 remains low after 12 seconds of 10871087
operation.
CS-2540, CS- C2000 Main Motor Problem. Stable Off is Turn power Off/On.
3040, CS-2560, detected exceeding 1 sec after
CS-3060 motor stability.
CS-2540, CS- C2200 Drum Motor Problem. Stable Off is Turn power Off/On.
CS-3060 drum motor stability.
CS-2540, CS- C2500 Paper Feed Motor error. Stable Off Turn power Off/On.
3040, CS-2560, is detected exceeding 1 sec after
CS-3060 paper feed motor stability.
CS-2540, CS- C2600 PF-670 Drive Motor error. Lock For 2540/3040: 10871087; 906
3040, CS-2560, signal exceeds 500ms. For 2560/3060: Status >
CS-3060 10871087
CS-2540, CS- C3100 Scanner Carriage Problem. Turn power Off/On.
3040, CS-2560, Scanner home position is not
CS-3060 detected at initialization or start of
copying from contact glass.
CS-2540, CS- C3200 Exposure Lamp Problem. Exposure Turn power Off/On.
3040, CS-2560, lamp does not exceed the input
CS-3060 threshold value within 5 sec of
commencing reading.
CS-2540, CS- C3300 CCD AGC Problem. After AGC Turn power Off/On.
3040 correct input is not obtained at the
CCD.
CCD.
CS-2560, CS- C3500 Communication Error Between Turn power Off/On.

3060 Scanner and SHD.
CS-2540, CS- C4000 Polygon Motor Synchronization Turn power Off/On.

3040, CS-2560, Problem. Polygon motor does not
CS-3060 stabilize speed within 20 sec of
activation.
CS-2540, CS- C4010 Polygon Motor Steady-State Turn power Off/On.
3040, CS-2560, Problem. Stable Off is detected for
CS-3060 5 sec continuously after polygon
motor stabilization.
CS-2540, CS- C4200 BD Steady-State Problem. ASIC Turn power Off/On.
3040 detects a Beam Detect error for 1
sec after polygon motor
stabilization.
3060 detects a Beam Detect error A for 2
stabilization.
CS-2540, CS- C6000 Fuser Heater Break. Thermistor1 For 2540/3040: 10871087; 163
3040, CS-2560, detected less than 40C/104F for 10 For 2560/3060: Status >
CS-3060 sec during warmup & ready. 10871087
CS-2540, CS- C6020 Abnormally High Center Thermistor For 2540/3040: 10871087; 163
3040, CS-2560, Temperature. Thermistor 2 is For 2560/3060: Status >
CS-3060 detected 230C/446F for 40ms or 10871087
more.
CS-2540, CS- C6050 Abnormally Low Center Thermistor For 2540/3040: 10871087; 163
CS-3060 detected 100C/212F or less for 1 10871087
sec continuously during copying.
CS-2540, CS- C6120 Abnormally High Edge Thermistor For 2540/3040: 10871087; 163
CS-3060 detected 230C/446F for 40ms or 10871087
more.
CS-2540, CS- C6150 Abnormally Low Edge Thermistor For 2540/3040: 10871087; 163
CS-3060 detected 100C/212F or less for 1 10871087
sec continuously during copying.
CS-2540, CS- C6400 Zero-Cross Signal Error. While For 2540/3040: 10871087; 163
3040, CS-2560, fuser heater On/Off control is For 2560/3060: Status >
CS-3060 performed, the zero-cross signal is 10871087
not input within 3 sec.
CS-2540, CS- C6420 Fuser Unit Fuse Cut Problem. The For 2540/3040: 10871087; 163
3040, CS-2560, fuse has been cut 3 sec after the For 2560/3060: Status >
CS-3060 fuse cut signal is turned on. 10871087
CS-2540, CS- C7000 Toner Motor Problem. An Turn power Off/On.
3040, CS-2560, overcurrent signal is detected
CS-3060 exceeding 1 sec.
CS-2540, CS- C7200 Broken Inner Thermistor Wire. An Turn power Off/On.
3040, CS-2560, abnormal value is detected in the
CS-3060 input data from the inner thermistor.
CS-2540, CS- C7300 Toner Hopper Problem. Toner Turn power Off/On.
3040, CS-2560, emptiness is detected for 300 sec,
CS-3060 three times during toner
replenishment.
CS-2540, CS- C7400 Developing Unit Connection Turn power Off/On.
3040, CS-2560, Insertion Problem. Absence of the
CS-3060 developing unit is detected.
CS-2540, CS- C7410 Drum Unit Connection Insertion Turn power Off/On.
3040, CS-2560, Problem. Absence of the drum unit
CS-3060 is detected.
CS-2540, CS- C7800 Broken External Thermistor Wire. Turn power Off/On.
3040, CS-2560, Thermistor on the environmental
CS-3060 sensor outputs 4.5v or more.
CS-2540, CS- C8030 DF-730 Tray Upper Limit Detection For 2540/3040: 10871087; 906
3040, CS-2560, Problem. When tray elevation For 2560/3060: Status >
CS-3060 motor raises a tray, the upper limit 10871087
switch detects On condition.
CS-2540, CS- C8140 DF-730 Tray Elevation Motor 10871087 906

3040 Problem. Tray lower limit sensor or
surface view sensor cannot be
detected within 20 sec.
CS-2560, CS- C8140 DF-730 Tray Elevation Motor 10871087 906
3060 Problem. Tray lower limit sensor or
CS-2540, CS- C8170 DF-670 Front Side Registration For 2540/3040: 10871087; 906
3040, CS-2560, Motor Problem. During initial For 2560/3060: Status >
CS-3060 rotations home position is not 10871087
detected within 106 pulses. When
the front side home position sensor
is turned off during initialization, the
sensor did not turn on within 3 sec.
CS-2540, CS- C8170 DF-730 Adjustment Motor Problem. For 2540/3040: 10871087; 906
3040, CS-2560, Adjustment motor home position For 2560/3060: Status >
CS-3060 motor is not detected within a 10871087
specific time during activation.
Adjustment home position sensor is
not On at activation.
CS-2540, CS- C8180 DF-670 Rear Side Registration For 2540/3040: 10871087; 906
the rear side home position sensor
CS-2540, CS- C8190 DF-670 Trailing Edge Registration For 2540/3040: 10871087; 906
the trailing edge home position
sensor is turned off during
initialization, the sensor did not turn
on within 3 sec.
CS-2540, CS- C8210 DF-670 Finisher Stapler Problem. For 2540/3040: 10871087; 906
3040, CS-2560, Stapler home position sensor does For 2560/3060: Status >
CS-3060 not change state from non-detect to 10871087
detect within 200ms of forward
(CCW) rotation. During initial
rotations stapler home position
detection does not change state
from non-detect to detect within
600ms of reverse (CW) rotation.
CS-2540, CS- C8210 DF-730 Stapler Problem. Home For 2540/3040: 10871087; 906
3040, CS-2560, position is not detected within a For 2560/3060: Status >
CS-3060 specific time of activation. 10871087
CS-2540, CS- C8440 DF-730 Sensor Adjusting Problem. For 2540/3040: 10871087; 906
3040, CS-2560, The paper entry sensor cannot be For 2560/3060: Status >
CS-3060 adjusted within the specified range. 10871087
CS-2540, CS- C8460 DF-730 EEPROM Problem. For 2540/3040: 10871087; 906
3040, CS-2560, Reading to or writing from For 2560/3060: Status >
CS-3060 EEPROM cannot be performed. 10871087
CS-2540, CS- C9000 DP-670 Communication Problem. A For 2540/3040: 10871087; 906
3040, CS-2560, communication error is detected. For 2560/3060: Status >
CS-3060 10871087
CS-2540, CS- C9060 DP-670 EEPROM Error. Read and For 2540/3040: 10871087; 906
3040, CS-2560, write data does not match. Data in For 2560/3060: Status >
CS-3060 the specified area of the backup 10871087
specified values.
CS-2540, CS- CF1xx Undefined. Turn power Off/On.
3040, CS-2560,
CS-3060
3040, CS-2560,
CS-3060
3040, CS-2560,
CS-3060
3040, CS-2560,
CS-3060
CS-2540, CS- CF423 Fax System Error. Wrong data or Turn power Off/On.
3040, CS-2560, value detected when the following
CS-3060 function is used. Or poor contact at
fax card due to mis-installation.
3040, CS-2560,
CS-3060
CS-2540, CS- CF610 Undefined. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- CF620 Unable to Print. Turn power Off/On.
3040, CS-2560,
CS-3060

3040, CS-2560,
CS-3060
3040, CS-2560,
CS-3060
CS-2540, CS- CFAxx HDD Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- CFB2C Undefined. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- CFB30 Incompatible Level Of Firmware on Turn power Off/On.
3040, CS-2560, Main EEPROM.
CS-3060
CS-2540, CS- CFB31 Corrupt Firmware on Main Turn power Off/On.
3040, CS-2560, EEPROM.
CS-3060
CS-2540, CS- CFB37 Component: Panel. Category: KI- Turn power Off/On.
3040, CS-2560, Panel. Connection error is detected
CS-3060 when waiting for he response
telegraphic message from the
controller. rcv () function returned
the error. Occurs 25 min after SMB
scan to a watched folder. Scanner
locks up.
CS-2540, CS- CFBxx Undefined. Turn power Off/On.

3040, CS-2560,
CS-3060
CS-2540, CS- F000 Operation Panel PWB Turn power Off/On.
3040, CS-2560, Communication Error.
CS-3060
CS-2540, CS- F010 Main PWB Checksum Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F020 Memory Checksum Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F030 Main PWB System Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F040 Engine PWB Communication Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F041 Scanner PWB Communication Turn power Off/On.
3040, CS-2560, Error.
CS-3060
CS-2540, CS- F050 Engine ROM Checksum Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F060 Engine RAM Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F070 Flash ROM Error. Turn power Off/On.
3040, CS-2560,
CS-3060
CS-2540, CS- F080 Flash ROM Error (during Turn power Off/On.
3040, CS-2560, download).
CS-3060
CS-2540, CS- F090 Fax Control PWB Communication Turn power Off/On.
3040, CS-2560, Error.
CS-3060
CS-2540, CS- F14F Power Source PWB Second Side Turn power Off/On.
3040, CS-2560, Error.
CS-3060
CS-2540, CS- E00000 or Fax Communication Error: No Exxxxx: V.34 modem,
3040, CS-2560, U00000 response or line busy after the set Uxxxxx: all other modems
CS-3060 number of redials.
CS-2540, CS- E00100 or Fax Communication Error: Exxxxx: V.34 modem,
3040, CS-2560, U00100 Transmission was interruped by a Uxxxxx: all other modems
CS-3060 press of the Stop/Clear key.
3040, CS-2560, U00200 Reception was interrupted by a Uxxxxx: all other modems
CS-3060 press of the Stop/Clear key.
3040, CS-2560, U00300 Recording paper on the destination Uxxxxx: all other modems
CS-3060 unit has run out during reception.
CS-2540, CS- E00420 or Fax Communication Error: A relay Exxxxx: V.34 modem,
3040, CS-2560, U00420 request was received from the host Uxxxxx: all other modems
CS-3060 center but interrupted because of a
number.
3040, CS-2560, U00421 Subaddress-based relay reception Uxxxxx: all other modems
CS-3060 was interrupted because of a
CS-2540, CS- E00430 or Fax Communication Error: Polling Exxxxx: V.34 modem,
3040, CS-2560, U00430 request (confidential or reverse Uxxxxx: all other modems
CS-3060 polling) was received but
3040, CS-2560, U00430 Subaddress-based bulletin board Uxxxxx: all other modems
CS-3060 transmission was interrupted
3040, CS-2560, U00431 Confidential polling transmission Uxxxxx: all other modems
CS-3060 was interrupted because the
was not registered.
CS-2540, CS- E00431 or Fax Communication Error: A Exxxxx: V.34 modem,
3040, CS-2560, U00431 subaddress-based bulletin board Uxxxxx: all other modems

3040, CS-2560, U00432 Confidential polling transmission Uxxxxx: all other modems
CS-3060 was interrupted because of a
number.
3040, CS-2560, U00432 subaddress-based bulletin board Uxxxxx: all other modems
number.

3040, CS-2560, U00433 Confidential polling request was Uxxxxx: all other modems
CS-3060 received but data was not present
CS-3060 transmission request was received

CS-3060 received but interrupted because
encryption.

CS-3060 received but interrupted because
being accessed.
CS-3060 transmission request was received
being accessed.

3040, CS-2560, U00440 Confidential reception was Uxxxxx: all other modems
CS-3060 interrupted because the specified
registered.
3040, CS-2560, U00440 Subaddress-based confidential Uxxxxx: all other modems
CS-3060 reception or subaddress-based

3040, CS-2560, U00440 Subaddress-based confidential Uxxxxx: all other modems
CS-3060 reception or subaddress-based
accessed.

3040, CS-2560, U00441 Confidential reception was Uxxxxx: all other modems
CS-2540, CS- E00450 or Fax Communication Error: The Exxxxx: V.34 modem,
3040, CS-2560, U00450 destination transmitter Uxxxxx: all other modems
CS-3060 disconnected because the permit

3040, CS-2560, U00460 Encrypted reception was Uxxxxx: all other modems
registered.
CS-2540, CS- E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
3040, CS-2560, U00460 reception request was received but Uxxxxx: all other modems
accessed.
3040, CS-2560, U00462 Ecryption reception was interrupted Uxxxxx: all other modems
CS-3060 because the encryption key for the
registered.
CS-2540, CS- E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem,
3040, CS-2560, U00500 communication was interrupted and Uxxxxx: all other modems
CS-3060 the call was not made on
3040, CS-2560, U00600 document processor cover is open. Uxxxxx: all other modems
CS-3060
3040, CS-2560, U00601 Document jam or the document Uxxxxx: all other modems
CS-3060 length exceeds the maximum.
CS-2540, CS- E00602 or Fax Communication Error: Image Exxxxx: V.34 modem,
3040, CS-2560, U00602 scanning section problem Uxxxxx: all other modems
CS-3060
3040, CS-2560, U00603 document feed. Uxxxxx: all other modems
CS-3060
3040, CS-2560, U00604 Document length exceeded the Uxxxxx: all other modems
CS-3060 limit of the bitmap memory capacity.

3040, CS-2560, U00610 Recording section cover open. Uxxxxx: all other modems
CS-3060
3040, CS-2560, U00611 Recording paper jam. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00613 or Fax Communication Error: Image Exxxxx: V.34 modem,
3040, CS-2560, U00613 writing section problem. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00614 or Fax Communication Error: Nearly Exxxxx: V.34 modem,
3040, CS-2560, U00614 empty of recording paper. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem,
3040, CS-2560, U00615 recording paper. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00620 or Fax Communication Error: Copier Exxxxx: V.34 modem,
3040, CS-2560, U00620 fixing unit problem. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00622 or Fax Communication Error: Copier Exxxxx: V.34 modem,
3040, CS-2560, U00622 drive motor problem. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00655 or Fax Communication Error: CTS Exxxxx: V.34 modem,
3040, CS-2560, U00655 was not activated after RTS due to Uxxxxx: all other modems
CS-3060 a modem error.
CS-2540, CS- E00656 or Fax Communication Error: Data Exxxxx: V.34 modem,
3040, CS-2560, U00656 was not transmitted after CTS was Uxxxxx: all other modems
CS-3060 activated due to a modem error.
CS-2540, CS- E00670 or Fax Communication Error: Power Exxxxx: V.34 modem,
3040, CS-2560, U00670 was cut off during communication. Uxxxxx: all other modems
CS-3060
CS-2540, CS- E00677 or Fax Communication Error: There Exxxxx: V.34 modem,
3040, CS-2560, U00677 was no file to transmit in the Uxxxxx: all other modems
CS-3060 memory transmission mode.
CS-2540, CS- E00690 or Fax Communication Error: System Exxxxx: V.34 modem,
3040, CS-2560, U00690 error. Uxxxxx: all other modems
CS-3060
3040, CS-2560, U00700 Communication was interrupted Uxxxxx: all other modems
CS-3060 because of a problem in the
destination unit.
CS-2540, CS- E00800 or Fax Communication Error: A page Exxxxx: V.34 modem,
3040, CS-2560, U00800 transmission error occurred in G3 Uxxxxx: all other modems
CS-3060 mode, because of reception of a
RTN or PIN signal.
3040, CS-2560, U00810 transmission error re-occurred in Uxxxxx: all other modems
CS-3060 G3 mode after retry of transmission
in ECM mode.
3040, CS-2560, U00900 reception error occurred in G3 Uxxxxx: all other modems
CS-3060 mode. An RTN or PIN signal was
reception error.
3040, CS-2560, U00910 reception error occurred in G3 Uxxxxx: all other modems
CS-3060 mode. A page reception error
in ECM mode.
3040, CS-2560, U01000 Transmission in G3 mode was Uxxxxx: all other modems
CS-3060 interrupted by a signal error. An

2400bps.

CS-3060 interrupted by a signal error. The
CS-3060 interrupted by a signal error. No
our make).

our make).

make).





units of our make).







exceeded (ECM).

CS-3060 interrupted by a signal error. T5
Transmission (ECM).
CS-3060 interrupted by a signal error. A DCN
signal reception.
make).


make).


MPS signal.

EOM signal.

EOP signal.


(ECM).

(ECM).

(ECM).

(ECM).

(ECM).

(ECM).

(ECM).
signal (ECM).

CS-3060 interrupted by a signal error.
during handshake.
CS-3060 interrupted by a signal error. A
CS-3060 interrupted by a signal error. During
reception.

CS-3060 interrupted by a signal error. A PIP

connection.

3040, CS-2560, U01100 Reception in G3 mode was Uxxxxx: all other modems
signal.

CS-3060 interrupted by a signal error. A DTC

DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).

PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).

(ECM).
(ECM).

(ECM).

(ECM).

(short protocol).



CS-3060 interrupted by a signal error. One

transmission.

in the V.34 mode.

CS-3060 interrupted by a signal error. A DIS
signal.
CS-2540, CS- E01400 or Fax Communication Error: An Exxxxx: V.34 modem,

3040, CS-2560, U01400 invalid one-touch key was specified Uxxxxx: all other modems
CS-3060 during communication.
3040, CS-2560, U01500 communication error occurred Uxxxxx: all other modems
CS-3060 when calling in V.8 mode.
CS-3060 when called in V.8 mode.
3040, CS-2560, U01700 communication error occurred in Uxxxxx: all other modems
CS-3060 phase 2 (line probing) in the period
not detected.

CS-3060 phase 4 (modem parameter
detected.

CS-3060 before starting T.30 protocol during

CS-3060 phase 2 (line probing) in the period
was not detected.
CS-3060 phase 3 (primary channel
detected.

CS-3060 phase 4 (modem parameter
detected.
CS-2540, CS- E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem,
3040, CS-2560, U02000 broadcast was refused by a relay Uxxxxx: all other modems
CS-3060 station because of a mismatch in
command was used.
3040, CS-2560, U02100 command failed because the Uxxxxx: all other modems
CS-3060 destination unit (relay station) had
3040, CS-2560, U02200 command from a command station Uxxxxx: all other modems
CS-3060 failed because a telephone number
3040, CS-2560, U02200 broadcast was requested to a relay Uxxxxx: all other modems
CS-3060 station but failed because a
specified.

3040, CS-2560, U02200 Subaddress-based relay broadcast Uxxxxx: all other modems
CS-3060 transmission failed because the

3040, CS-2560, U02303 Receiving station information was Uxxxxx: all other modems
CS-3060 not normally received in reception
3040, CS-2560, U02304 Receiving station information was Uxxxxx: all other modems
CS-3060 not normally received in reception
received.

3040, CS-2560, U02400 interoffice subaddress-based relay Uxxxxx: all other modems
3040, CS-2560, U03000 document was present in the Uxxxxx: all other modems
CS-3060 destination unit when polling
reception started.
CS-2540, CS- E03100 or Fax Communication Error: In Exxxxx: V.34 modem,
3040, CS-2560, U03100 reverse polling, although no original Uxxxxx: all other modems
CS-3060 was set in the destination unit,
3040, CS-2560, U03200 confidential polling reception, data Uxxxxx: all other modems
CS-3060 was not accumulated in the

3040, CS-2560, U03200 interoffice subaddress-based Uxxxxx: all other modems
CS-3060 bulletin board reception, data was
3040, CS-2560, U03300 polling reception from a unit of our Uxxxxx: all other modems
CS-3060 make, operation was interrupted
CS-3060 bulletin board reception, operation
number.
CS-2540, CS- E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem,
3040, CS-2560, U03400 reception was interupted because Uxxxxx: all other modems
CS-3060 of a mismatch in individual
numbers.
3040, CS-2560, U03500 confidential polling reception, the Uxxxxx: all other modems
CS-3060 specified confidential box number
destination.
CS-3060 bulletin board reception, the
3040, CS-2560, U03500 destination was being accessed. Uxxxxx: all other modems
CS-3060
3040, CS-2560, U03600 Confidential polling reception was Uxxxxx: all other modems
CS-3060 interrupted because of a mismatch
numbers.
CS-3060 bulletin board reception was

3040, CS-2560, U03700 Confidential polling reception failed Uxxxxx: all other modems
CS-3060 because the destination unit had no
destination unit.

3040, CS-2560, U03700 Interoffice subaddress-based Uxxxxx: all other modems
CS-3060 bulletin board reception failed
unit.
3040, CS-2560, U04000 confidential box specified for Uxxxxx: all other modems
CS-3060 confidential transmission was not
CS-3060 transmission mode, the specified
3040, CS-2560, U04000 destination was being accessed. Uxxxxx: all other modems
CS-3060
3040, CS-2560, U04100 Confidential transmission failed Uxxxxx: all other modems
3040, CS-2560, U04100 Subaddress-based transmission Uxxxxx: all other modems
CS-3060 failed because the destination unit
3040, CS-2560, U04200 encrypted tranmission, the Uxxxxx: all other modems
CS-3060 specified encryption box was not
3040, CS-2560, U04300 Encrypted transmission failed Uxxxxx: all other modems
capability.
CS-3060 because of an encryption key error

CS-3060 because of an encryption key error

3040, CS-2560, U04500 Encrypted reception was Uxxxxx: all other modems
CS-3060 interrupted because of a mismatch
in ecryption keys.
3040, CS-2560, U05000 transmission with a specified Uxxxxx: all other modems
CS-3060 number, the set number of originals
3040, CS-2560, U05100 Password check transmission or Uxxxxx: all other modems
CS-3060 restricted transmission was
3040, CS-2560, U05200 Password check reception or Uxxxxx: all other modems
CS-3060 restricted reception was interrupted
its phone number.

3040, CS-2560, U05300 Password check reception or Uxxxxx: all other modems
CS-3060 restricted reception was interrupted
phone number.
CS-2540, CS- E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem,

3040, CS-2560, U09000 communication was attempted but Uxxxxx: all other modems
CS-3060 failed because the destination unit
was a G2 machine.
3040, CS-2560, U12000 broadcast was requested from a Uxxxxx: all other modems
CS-3060 command station but memory
3040, CS-2560, U12000 subaddress-based relay reception Uxxxxx: all other modems
CS-3060 memory overflowed.
3040, CS-2560, U12100 was commanded but memory Uxxxxx: all other modems
CS-3060 overflowed in the destination unit
(relay station).
CS-2540, CS- E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem,
3040, CS-2560, U14000 overflowed during confidential Uxxxxx: all other modems
CS-3060 reception.
3040, CS-2560, U14000 overflowed in subaddress-based Uxxxxx: all other modems
CS-3060 confidential reception.
3040, CS-2560, U14100 overflowed in the destination unit Uxxxxx: all other modems
CS-3060 during confidential transmission.
CS-3060 during interoffice subaddress-based
transmission.
3040, CS-2560, U19000 overflowed during memory Uxxxxx: all other modems
CS-3060 reception.
CS-3060 during transmission.
3040, CS-2560, U19200 transmission failed because a Uxxxxx: all other modems
CS-3060 decoding error occurred.

3040, CS-2560, U19300 Transmission failed because an Uxxxxx: all other modems
CS-3060 error occurred during JBIG
encoding.
3040, CS-2560, U19400 Reception failed because an error Uxxxxx: all other modems
CS-3060 occurred during JBIG encoding.
CS-2560, CS- Send SMB Error: Username/Password or Send errors are displayed
3060 Error 1102 Shared Name/Folder Name. on the panel only, and not
Domain name is not entered. recorded.
3060 Error 1102 Shared Name/Folder Name. Assign on the panel only, and not
disable user/password. recorded.
the user who is not allowed to recorded.
access the folder.
disable shared name. recorded.
3060 Error 1102 Shared Name/Folder Name. Host on the panel only, and not
name error. recorded.
3060 Error 1102 Shared Name/Folder Name. on the panel only, and not
CS-2560, CS- Send SMB Error: Pathname or File Name. Send errors are displayed
3060 Error 1103 Connect to the folder which is not on the panel only, and not
permitted for reference/writing. recorded.
CS-2560, CS- Send SMB Error: Pathname or File Name. Send errors are displayed
3060 Error 1103 Assign disable folder path. on the panel only, and not
recorded.
CS-2560, CS- Send SMB Error: Not Supported Protocol. Send errors are displayed
3060 Error 1105 SMB protocol is set to OFF. on the panel only, and not
recorded.
CS-2560, CS- Send SMB Error: Can Not Connect. Enter the Send errors are displayed
3060 Error 2101 disable host name/IP address. on the panel only, and not
recorded.
CS-2560, CS- Send SMB Error: Can Not Connect. Assign the Send errors are displayed
3060 Error 2101 wrong port number. on the panel only, and not
recorded.
CS-2560, CS- Send SMB Error: Can Not Connect. Network is Send errors are displayed
3060 Error 2101 not connected. on the panel only, and not
recorded.
CS-2560, CS- Send SMB Error: Response Wait With Timeout. Send errors are displayed
3060 Error 2103 The server is unable to on the panel only, and not
CS-2560, CS- Send SMB Error: Network Transfer. Error Send errors are displayed
3060 Error 2201 occurs on the network. on the panel only, and not
recorded.
CS-2560, CS- Send SMB Error: Response Wait With Timeout. Send errors are displayed
3060 Error 2203 Response is not returned from the on the panel only, and not
server, above specified time. recorded.
CS-2560, CS- Send SMB Error: Page Max Count Over. The Send errors are displayed
3060 Error 9181 number of pages of a send file on the panel only, and not
CS-2560, CS- Send FTP Error: Host Name. Enter the disable Send errors are displayed
3060 Error 1101 host name/IP address. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Username/Password. Send errors are displayed
3060 Error 1102 Domain name is not entered. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Username/Password. Assign Send errors are displayed
3060 Error 1102 disable user/password. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Pathname or File Name. Send errors are displayed
3060 Error 1103 Connect to the folder which is not on the panel only, and not
CS-2560, CS- Send FTP Error: Pathname or File Name. Send errors are displayed
3060 Error 1103 Assign disable folder path. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Not Supported Protocol. FTP Send errors are displayed
3060 Error 1105 protocol is set to OFF. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Can Not Connect. Enter the Send errors are displayed
3060 Error 2101 disable host name/IP address. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Can Not Connect. Assign the Send errors are displayed
3060 Error 2101 wrong port number. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Can Not Connect. Network is Send errors are displayed
recorded.
CS-2560, CS- Send FTP Error: Cannot Connect With Send errors are displayed
3060 Error 2102 Timeout. The server is unable to on the panel only, and not
CS-2560, CS- Send FTP Error: Cannot Connect With Send errors are displayed
3060 Error 2102 Timeout. Send the server which on the panel only, and not
CS-2560, CS- Send FTP Error: Response Wait With Timeout. Send errors are displayed
CS-2560, CS- Send FTP Error: Network Transfer. Error Send errors are displayed
recorded.
CS-2560, CS- Send FTP Error: Network Transfer With Send errors are displayed
3060 Error 2202 Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-2560, CS- Send FTP Error: Response Wait With Timeout. Send errors are displayed
CS-2560, CS- Send FTP Error: Server Response. The server Send errors are displayed
3060 Error 3101 is error status. on the panel only, and not
recorded.
CS-2560, CS- Send FTP Error: Page Max Count Over. The Send errors are displayed
CS-2560, CS- Send email Error: Host Name. SMTP server Send errors are displayed
3060 Error 1101 name is not set. Error SMTP server on the panel only, and not
name. recorded.
CS-2560, CS- Send email Error: Username/Password. User Send errors are displayed
3060 Error 1102 ID for the authentication is not on the panel only, and not
CS-2560, CS- Send email Error: No Recipient Address. The Send errors are displayed
3060 Error 1104 destination address is not specified. on the panel only, and not
recorded.
CS-2560, CS- Send email Error: Not Supported Protocol. Send errors are displayed
3060 Error 1105 SMTP protocol is set to OFF. on the panel only, and not
recorded.
CS-2560, CS- Send email Error: No Sender Info. Sender Send errors are displayed
3060 Error 1106 address is not entered. on the panel only, and not
recorded.
CS-2560, CS- Send email Error: Can Not Connect. Select Send errors are displayed
3060 Error 2101 [Other Authenticate] when on the panel only, and not
CS-2560, CS- Send email Error: Can Not Connect. The Send errors are displayed
3060 Error 2101 specified server is not SMTP on the panel only, and not
server. recorded.
CS-2560, CS- Send email Error: Can Not Connect. Network is Send errors are displayed
recorded.
CS-2560, CS- Send email Error: Cannot Connect With Send errors are displayed
3060 Error 2102 Timeout. The server is unable to on the panel only, and not
CS-2560, CS- Send email Error: Response Wait With Timeout. Send errors are displayed
CS-2560, CS- Send email Error: Network Transfer. Error Send errors are displayed
recorded.
CS-2560, CS- Send email Error: Network Transfer With Send errors are displayed
3060 Error 2202 Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-2560, CS- Send email Error: Response Wait With Timeout. Send errors are displayed
CS-2560, CS- Send email Error: Email Size Limit. The size of Send errors are displayed
3060 Error 2204 the email attachment exceeds its on the panel only, and not
limit. recorded.
CS-2560, CS- Send email Error: Server Response. The server Send errors are displayed
3060 Error 3101 is error status. on the panel only, and not
recorded.
CS-2560, CS- Send email Error: Server Response. Server Send errors are displayed
3060 Error 3101 setting is not authenticated on the panel only, and not
normally. recorded.
CS-2560, CS- Send email Error: Not Found Authentication Send errors are displayed
3060 Error 3201 Mechanism. Unsupported SMTP on the panel only, and not
Authentication Mechanism is found. recorded.
CS-2560, CS- Send email Error: Page Max Count Over. The Send errors are displayed
CS-2560, CS- TWAIN Error: Network Transfer With Send errors are displayed
3060 Error 2202 Timeout. Response is not returned on the panel only, and not
from the server, above the specified recorded.
time.
CS-2560, CS- TWAIN Error: Page Max Count Over. The Send errors are displayed
CS-2560, CS- Software Error: Not Yet Connected. Power Off/On. Send errors
3060 Error 5101 Operation handle error. Error for are displayed on the panel
stored status in the operation only, and not recorded.
handle.
CS-2560, CS- Software Error: Already Connected. Power Off/On. Send errors
3060 Error 5102 Operation handle error. Error for are displayed on the panel
handle.
CS-2560, CS- Software Error: Not Yet Opened. Error for Power Off/On. Send errors
3060 Error 5103 storage status in the operation are displayed on the panel
handle. only, and not recorded.
CS-2560, CS- Software Error: Already Opened. Error for Power Off/On. Send errors
3060 Error 5104 storage status in the operation are displayed on the panel
CS-2560, CS- Software Error: Memory Allocation. Power Off/On. Send errors
3060 Error 7101 Insufficient memory space. are displayed on the panel
only, and not recorded.
CS-2560, CS- Software Error: Socket Create. Unable to Power Off/On. Send errors
3060 Error 7102 create a communication socket. are displayed on the panel
CS-2560, CS- Software Error: Unknown Error. Unable to Power Off/On. Send errors
3060 Error 720f determine the cause. are displayed on the panel
Needs User messages.
1) Repl fax card.
Start > MODE1 > Start > 1) Repl main PWB.

power Off/On. Set to
MODE0 when problem is
resolved. May be done up to
(3) times.
1) Reload firmware, 2) Install

compatible fax card (Fax Sys M (B)).
1) Repl main PWB.
Start > Inch > Start > power 1) Repl main PWB.
Off/On.
1) Pinout harnass, 2) Repl drum unit.
1) Reload firmware, 2) Repl EEPROM.

3) Repl main PWB.

3) Repl main PWB.

3) Repl engine PWB.
Start > Main+Engine > Inch 1) Run simulation U022, 2) Repl

> Start > power Off/On. engine PWB.
(tech only)

PWB.
Administrative Division, 2) Repl engine
1) Reseat connectors on engine PWB
& main PWB, 2) Repl engine PWB, 3)
Repl main PWB.
PWB, 2) Reseat DIMMs or DDRs, 3)
Repl printer PWB. 4) Repl engine
PWB.
1) Reseat connectors @ fax & main
PWB, 2) Repl fax card, 3) Repl main
PWB.
1) Replace engine PWB.
Start > Execute > Start 1) Reseat YC22 @ engine PWB &
connectors to PF-670 main PWB, 2)
Repl PF-670 main PWB, 3) Repl
engine PWB.
connectors on the finisher, 2) Repl.
finisher main PWB, 3) Repl engine
PWB.
connectors on the finisher, 2) Repl.
PWB.
1) Repl DIMM on main PWB, 2) Repl
main PWB.

Repl main PWB.
Start > Execute > Start (tech 1) Reseat YC8 @ Main PCB &
only) connectors to HDD, 2) Reformat HDD,
3) Repl HDD, 4) Repl main PWB.
Start > RECOVERY CF > 1) Reseat BU10 CF, 2) Run sim U933.
Start > power Off/On >FAX
IMAGE > Execute > Start >
INITIALIZE CF > Start >
power Off/On (tech only)
1) Repl main PWB.
1) Reinstall fax firmware, 2) Repl fax

card.

card.

card.
1) Reseat the fax card, 2) Repl fax

card, 3) Repl main PWB.

card.

card.
1) Reseat the fax card, 2) Repl fax

card.
1) Pinout harnass, 2) Repl developing

unit.
upper lift motor connector, 2) Check
for drive problems. 3) Check for open
motor coil. Repl lift motor, 4) Check
YC23-B9 @ Engine PWB goes low
when upper lift switch is OFF. If no,
replace upper lift switch, 5) Repl
engine PWB.
lower lift motor connector, 2) Check for
lift drive problem 3) Check for open
motor coil. Repl lift motor, 4) Check
YC23-A2 @ Engine PWB goes low
when lower lift switch is OFF. If no,
replace lower lift switch, 5) Repl
engine PWB.
Start > Execute > Start 1) Reseat YC22 @ engine PWB and
PF main PWB, 2) Pinout harnass, 3)
Check for lift drive problem 4) Check
for open motor coil. Repl lift motor, 5)
Check YC1-5 @ PF Main PWB goes
low when lift switch 1 is OFF. If no,
replace lift switch 1.
Check YC1-7 @ PF Main PWB goes
low when lift switch 2 is OFF. If no,
replace lift switch 2.
1) Reseat YC10 @ engine PWB &

main motor connector, 2) Pinout
harnass, 3) Check for drive problems,
motor.
drum motor connector, 2) Pinout
4) Repl drum motor, 5) Repl engine
PWB.
paper feed motor connector, 2) Pinout
4) Repl paper feed motor, 5) Repl
engine PWB.
Check for drive problems. 4) Repl
drive motor, 5) Repl PF main PWB, 5)
Repl engine PWB.
1) Check for drive problems, 2) Reseat
YC17 @ engine PWB & scanner HPS
connector, 3) Repl home position
switch, 4) Repl scanner motor, 5) Repl
engine PWB.
inverter PWB connectors, 2) Repl
lamp & inverter PWB, 3) Adj position
of shading plate, 4) Repl scanner
HPS, 5) Repl engine PWB.
1) Reseat YC4 @ main PWB & CCD
PWB connectors, 2) Repl lamp &
inverter PWB, 4) Repl main PWB, 5)
Repl CCD PWB.
inverter PWB, 4) Repl main PWB, 5)
Repl CCD PWB.
PWB connectors, 2) Repl main PWB,
3) Repl CCD PWB.
1) Reseat YC2 @ engine PWB & @
laser unit, 2) Repl laser unit, 3) Repl
engine PWB.

engine PWB.

engine PWB.

engine PWB.
Start > Execute > Start 1) Check that thermistor1 is contacting

heat roller & clean, 2) Check thermal
switch, 3) Check fixing heaters 4) Repl
PSU, 5) Repl engine PWB.
Start > Execute > Start 1) Check that thermistors are

contacting fuser rollers and clean, 2)
Replace thermistor 2, 3) Repl engine
PWB.
Start > Execute > Start 1) Check fixing heaters 2) Check that
thermistor2 is contacting heat roller &
clean, 3) Check thermal switch, 4)
Repl PSU, 5) Repl engine PWB.
Start > Execute > Start 1) Check that thermistors are
PWB.
Start > Execute > Start 1) Check that thermistor1 is contacting
Start > Execute > Start 1) Check wall outlet ground to neutral
voltage. 2) Repl PSU, 3) Repl ngine
PWB.
Start > Execute > Start 1) Reseat YC1 @ engine PWB, 2)

Reinsert fuser unit.
1) Reseat YC1 @ engine PWB & toner

feed motor connector, 2) Check for
drive problems, 3) Run sim U135 to
test toner motor. If fails repl toner
motor, 4) Repl engine PWB.
1) Reseat YC32 @ engine PWB, 2)
Repl temperature sensor.

Replace developing unit.
1) Reinsert developing unit, 2) Repl

developing unit.
1) Reinsert drum unit, 2) Repl drum

unit.

Repl the humidity sensor.
Start > Execute > Start 1) Reseat connectors, 2) Pinout

harnass, 3) Repl upper limit sensor,
paper push sensor, or surface view
sensor, 4) Repl finisher main PWB.
Start > Execute > Start 1) Reseat connectors or replace tray

lower limit sensor, push paper sensor,
surface view sensor, 2) Reseat tray
elevation motor connector, 3) Pinout
harnass, 4) Repl tray elevation motor,
5) Repl finisher main PWB.
Start > Execute > Start 1) Reseat connectors or replace tray
Start > Execute > Start 1) Reseat front side registration HPS,
2) Reseat front side registration motor
connector, 3) Repl front side
registration HPS, 4) Replace front side
registration motor, 5) Repl finisher
main PWB.
Start > Execute > Start 1) Reseat sensor connectors, 2)

Reseat motor connectors, 3) Pinout
harnass, 4) Repl adjustment home
position sensor. 5) Repl adjustment
motor, 4) Replace finisher main PWB.
Start > Execute > Start 1) Reseat rear side registration HPS,
2) Reseat rear side registration motor
connector, 3) Repl rear side
registration HPS, 4) Replace rear side
main PWB.
Start > Execute > Start 1) Reseat trailing edge registration

HPS, 2) Reseat trailing edge
registration motor connector, 3) Repl
trailing edge registration HPS, 4)
Replace trailing edge registration
motor, 5) Repl finisher main PWB.
Start > Execute > Start 1) Reseat stapler connector, 2) Unjam

stapler, 3) Repl front stapler assy, 4)
Repl finisher main PWB.
Start > Execute > Start 1) Reseat stapler connector, 2) Unjam

stapler, 3) Repl stapler assy, 4) Repl
finisher main PWB.
Start > Execute > Start 1) Reseat paper entry sensor
connector, 2) Clean foreign matter
from paper entry sensor, 3) Repl paper
entry sensor, 4) Repl finisher main
PWB.
Start > Execute > Start 1) Repl finisher main PWB.
Start > Execute > Start 1) Reseat YC24 & YC31 @ engine
PWB & the pigtail to the copier, 2)
Repl DP main PWB.
Start > Execute > Start 1) Repl DP main PWB, 2) Contact
Service Administration Division.
1) Run U917 to restore fax data on the

hard drive, run U024, power Off/On,
cf371 occurs, power Off/On. Lnorris
1) Run simulation U989 HDD

Scandisk.
1) Bug in firmware v. 3.001 & 03/08A.

Upgrade to most current firmware
(currently 2.42A 02-02-10), 2) Check
print driver/emulation. May occur using
PCL5e. Select PCL XL.
1) Occurred after relocating machine.
Flash machine.
1) Flash machine, 2) Replace

expanded memory.
1) Repl main EEPROM then flash.
1) Imaging application rapidly retrieves

the file from the watched folder before
the MFP can successfully complete
the deposit. Add a one second delay
@ the application. (Xeroid)

panel PWB.
1) Repl main PWB.

main PWB.
1) Repl main PWB.

PWB.
1) Repl main PWB.
1) Repl engine PWB.
1) Repl engine PWB.
1) Repl flash ROM, 2) Repl engine

PWB.
PWB.
1) Repl main PWB.
1) Repl power source PWB.
Load paper.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.
or [Domain@User].

folder.

to share name: @()!&#$%^~[]`


network properly.

folder.


address.

within LAN, etc.).
properly.



less.

address.

[Domain/User].

folder.


address.

within LAN, etc.).
properly.

address.
properly.




properly.

less.

Command Center.

Center.
in Command Center.
[Other].

Command Center.
within LAN, etc.).
properly.
properly.




properly.

authentication.

authentication.

less.


less.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
RI-2530, RI-3530, C0030 Fax PWB Problem. Processing with Turn power Off/On.
RI-4030 fax software is disabled due to
software or hardware issues.
RI-2530, RI-3530, C0070 Fax PWB Incompatability Detection Turn power Off/On.
RI-4030 Problem. Fax software is not
compatible with MMI software.
RI-2530, RI-3530, C0110 Operation Unit PWB Backup Turn safety switch 1 Off/On
RI-4030 Memory Data Problem. Data in the > 10871087
specified area of the backup
specified values.
RI-2530, RI-3530, C0130 Fax Control PWB Software Switch Turn power Off/On.
RI-4030 Checksum Error. A checksum error
value stored in the flash ROM of
RI-2530, RI-3530, C0210 Operation Unit PWB Turn power Off/On.

RI-4030 Communication Problem. There is
no reply after 20 retries at
communication.
RI-2530, RI-3530, C0240 Printer Board Communication Turn power Off/On.
RI-4030 Problem (Print Sys (N)). There is no
reply after 20 retries at
communication.
RI-2530, RI-3530, C0250 Scanner Network Board Turn power Off/On.
RI-4030 Communication Problem (Scan Sys
(B)). There is no reply after 20
retries at communication.
RI-2530, RI-3530, C0280 Fax Board Communication Problem Turn power Off/On.
RI-4030 (Fax Sys (C ) or (F) or (J)). There is
communication.
RI-2530, RI-3530, C0420 PF-70/PF-75 Communication 10871087
RI-4030 Problem. Communication errors
from the communication
microcomputer on the main PWB.
No communication: there is no
reply after 5 retries. Abnormal
communication: a communication
error (parity or checksum error) is
detected five times in succession.
RI-2530, RI-3530, C0440 DF-71/DF-75 Finisher 10871087
RI-4030 Communication Problem.
Communication errors from the
communication microcomputer on
the main PWB. No communication:
there is no reply after 5 retries.
Abnormal communication: a
communication error (parity or
checksum error) is detected five
times in succession.
RI-2530, RI-3530, C0450 M-2107 Mailbox Communication 10871087

RI-2530, RI-3530, C0470 Switchback Unit Communication 10871087

RI-2530, RI-3530, C0600 DIMM Problem. The DIMM on the 10871087

RI-4030 memory PWB does not operate
correctly.
RI-2530, RI-3530, C0610 Bitmap Problem. There is a 10871087
RI-4030 problem with the data or address
RI-2530, RI-3530, C0620 Memory Input Interface Problem. 10871087
RI-4030 Reading-in of an image does not
of image transmission.
RI-2530, RI-3530, C0630 DMA transmission of compressed, 10871087
RI-4030 decompressed, rotated, relocated,
of time.
RI-2530, RI-3530, C0820 Fax Control PWB CG ROM Turn power Off/On.
RI-4030 Checksum Error. A checksum error
RI-2530, RI-3530, C0830 Fax Control PWB Flash Program Turn power Off/On.
RI-4030 Area Checksum Error. A checksum
RI-2530, RI-3530, C0870 Graphics Data Transfer Problem. Turn power Off/On.
RI-4030 High capacity data transfer
between the fax control PWB and
the main PWB was not normally
performed even if the data transfer
was retried the specified times.
RI-2530, RI-3530, C0880 Fax PWB program archive problem. Turn power Off/On.
RI-4030 When power is turned On, the
compressed program in the flash
RI-2530, RI-3530, C0890 Fax PWB CG Font archive Turn power Off/On.
RI-4030 problem. When power is turned On,
decompressed.
RI-2530, RI-3530, C1010 Cassette #1 Lift Motor error. At 10871087

RI-4030 drawer insertion, upper lift limit
switch (ULLS) does not turn On
within 6 sec of upper lift motor
(ULM) turning On, and the ULLS
does not turn On in a retry
operation after turning Off the ULM
for 200ms. (Prompt: "Remove and
reinstall drawer.") During copying,
the ULLS does not turn On within
200ms of the ULM turning On.
RI-2530, RI-3530, C1020 Cassette #2 Lift Motor error. At 10871087

RI-4030 drawer insertion, lower lift limit
switch (LLLS) does not turn On
within 6 sec of lower lift motor
(LLM) turning On, and the LLLS
operation after turning Off the LLM
the LLLS dos not turn On within
200ms of the LLM turning On.
RI-2530, RI-3530, C1030 PF-70 optional cassette #3 lift 10871087
RI-4030 motor error. At drawer insertion,
desk upper lift limit switch (DULLS)
does not turn On within 6 sec of
desk upper lift motor (DULM)
turning On, and the DULLS does
not turn On in a retry operation
after turning Off the DULM for
200ms. (Prompt: "Remove and
the DULLS does not turn On within
200ms of the DULM turning On.
RI-2530, RI-3530, C1040 PF-70 optional cassette #4 lift 10871087

RI-4030 motor error. At drawer insertion,
desk lower lift limit switch (DLLLS)
desk lower lift motor (DLLM) turning
On, and the DLLLS does not turn
On in a retry operation after turning
Off the DLLM for 200ms. (Prompt:
"Remove and reinstall drawer.")
During copying, the DLLLS does
not turn On within 200ms of the
DLLM turning On.
RI-2530, RI-3530, C1100 PF-75 (Left) Paper Deck Motor 1 10871087

RI-4030 error. Exceeds 1 second
overcurrent.
RI-2530, RI-3530, C1110 PF-75 (Right) Paper Deck Motor 2 10871087
RI-4030 error. Exceeds 1 second
overcurrent.
RI-2530, RI-3530, C1120 PF-75 (Right) Lift Motor 1 position 10871087
RI-4030 problem. Deck level switch 2
remains off after 30 seconds of
paper deck motor 2 operation.
RI-2530, RI-3530, C1130 PF-75 (Left) Lift Motor 2 position 10871087

RI-4030 problem. Deck level switch 1
RI-2530, RI-3530, C1160 PF-70/PF-75 Sequence Problem. Turn power Off/On.
RI-4030 Operation start request is sent from
the copier to the paper source while
paper feed is disabled. Paper feed
request is sent from the copier to
the paper source before operation
start request.
RI-2530, RI-3530, C1170 PF-70/PF-75 Incorrect Type Turn power Off/On.

RI-4030 Problem. Incompatable paper
source.
RI-2530, RI-3530, C2000 Drive Motor Problem. LOCK ALM Turn power Off/On.
RI-4030 signal remains high for 1 sec, 1 sec
after the drive motor has turned On.
RI-2530, RI-3530, C2500 Paper Feed Motor error. LOCK Turn power Off/On.
RI-4030 ALM signal remains high for 1 sec,
1 sec after the paper feed motor
has turned On.
RI-2530, RI-3530, C2600 PF-70 Drive Motor error. No pulse 10871087
RI-4030 is input within 500ms of startup. No
pulse is input within 100ms of the
previous pulse input.
RI-2530, RI-3530, C2600 PF-75 Paper Conveying Motor 10871087

RI-4030 error. No pulse is input within
500ms of startup. No pulse is input
within 100ms of the previous pulse
input.
RI-2530, RI-3530, C3100 Scanner Carriage Problem. Turn power Off/On.

RI-4030 Scanner home position is not
correct when the power is turned
On or at the start of copying using
the bypass table.
RI-2530, RI-3530, C3200 Exposure Lamp Problem. Check Turn power Off/On.
RI-4030 the CCD input value for the lighting
status of the exposure lamp 100ms
after the exposure lamp is lit and
the carriage is moved to the
shading position. If the exposure
lamp does not light, turn Off the
lamp. After 500ms, light the lamp
again and, a further 500ms later,
check the CCD input. The exposure
lamp does not light after (5) retries.
RI-2530, RI-3530, C3300 CCD AGC Problem. After AGC Turn power Off/On.
RI-4030 correct input is not obtained at the
CCD.
RI-2530, RI-3530, C4000 Polygon Motor Synchronization Turn power Off/On.

RI-4030 Problem. Polygon motor does not
activation.
RI-2530, RI-3530, C4010 Polygon Motor Steady-State Turn power Off/On.

RI-4030 Problem. Stable Off is detected for
20 sec continuously after polygon
RI-2530, RI-3530, C4200 BD Steady-State Problem. VTC Turn power Off/On.

RI-4030 detects a Beam Detect error for
stabilization.
RI-2530, RI-3530, C5300 Cleaning Lamp Broken Wire. While Turn power Off/On.
RI-4030 the cleaning lamp is On, the broken
wire detection signal is detected for
2 sec continuously.
RI-2530, RI-3530, C6000 Broken Fixing Heater Wire. At 10871087
RI-4030 secondary stabilization detected
temperature of the fixing thermistor
is less than 110C/212F. When fixing
heater is turned On, the output
voltage of terminal CN2-1 of the
power supply PWB is less than
0.2v. After the fixing heater has
been On for 7 sec, the output
voltage of terminal CN2-1 of the
power supply PWB is less than
0.2v. When the output voltage of
terminal CN2-1 of the power supply
PWB is checked every 45sec
during continuous copying, the
voltage becomes less than 0.2v.
When the fixing temperature
becomes lower than 140C/284F
during copying, the output voltage
of terminal CN2-1 of the power
supply is checked and is less than
0.2v.
RI-2530, RI-3530, C6020 Abnormally High Thermistor 10871087
RI-4030 Temperature. Fixing Thermistor
detectes 240C/464F.
RI-2530, RI-3530, C6050 Abnormally Low Thermistor 10871087
RI-4030 Temperature. Thermistor detects
100C/212F or lower for 10 sec.
lower when heater M is On, and
continues to drop for 24 sec. (if the
temperature in the copier is
10C/50F or less when power is
turned On). Thermistor detects
40C/104F or lower when heater M
is On, and continues to drop for 14
sec. (if the temperature in the
copier is 10C/50F or more when
power is turned On).
RI-2530, RI-3530, C6410 Fuser Unit Connection Insertion Turn power Off/On.
RI-4030 Problem. Absence of fuser unit is
detected continuously for 1500ms
while there is no error on the
copier.
RI-2530, RI-3530, C6420 Fuser Unit Fuse Cut Problem. The Turn power Off/On.
RI-4030 fixing temperature remains at
0C/32F for 30 sec continuously
when the fixing heater is On.
RI-2530, RI-3530, C7300 Toner Sensor Problem. While the Turn power Off/On.
RI-4030 toner container sensor is On, the
toner sensor in the developing unit
does not turn On after the toner
sensor turns Off and toner is
replenished from the toner
container.
RI-2530, RI-3530, C7400 Image Formation Unit Connector Turn power Off/On.
RI-4030 Insertion Problem. Absence of the
image formation unit is detected
continuously for 1500ms while
there is no error on the copier.
RI-2530, RI-3530, C7410 Drum Unit Connection Insertion Turn power Off/On.
RI-4030 Problem. Absence of the drum unit
is detected continuously for
1500ms while there is no error on
the copier.
RI-2530, RI-3530, C7800 Broken External Thermistor Wire. Turn power Off/On.
RI-4030 Thermistor on the environmental
sensor outputs 4.5v or more.
RI-2530, RI-3530, C7810 Short-Circuited External Thermistor. Turn power Off/On.

RI-4030 Thermistor input value is 1.0v or
less.
RI-2530, RI-3530, C8010 DF-71 Paper Conveying Motor 10871087
RI-4030 Problem. Paper conveying motor
lock signal is detected for 500ms or
more during activation.
RI-2530, RI-3530, C8030 DF-71 Paper Conveying Belt 10871087
RI-4030 Problem. An On-to-Off or Off-to-On
state change of the paper
conveying belt home position
sensor is not detected within 2 sec
of the paper conveying belt clutch
turning on.
RI-2530, RI-3530, C8140 DF-71 Finisher Tray Elevation 10871087

RI-4030 Motor Problem. The sort tray is not
detected in the home position
within 30 sec of the start of the tray
elevation motor rotation.
RI-2530, RI-3530, C8170 DF-71 or DF-78 Front Side 10871087
RI-4030 Registration Motor Problem. If the
front side registration home position
sensor is On at initialization, the
sensor does not turn Off within
570ms of starting initialization. If
the front side registration home
position sensor is Off at
initialization, the sensor does not
turn On within 3180ms of starting
initialization.
RI-2530, RI-3530, C8180 DF-71 or DF-78 Rear Side 10871087

RI-4030 Registration Motor Problem. If the
rear side registration home position
the rear side registration home
initialization.
RI-2530, RI-3530, C8190 DF-78 Trailing Edge Registration 10871087

RI-4030 Motor Problem. If the trail edge
registration home position sensor is
On at initialization, the sensor does
not turn Off within 570ms of starting
initialization. If the trail edge
Off at initialization, the sensor does
not turn On within 4550ms of
starting initialization.
RI-2530, RI-3530, C8210 DF-71, DF-75, DF-78 Front Stapler 10871087
RI-4030 Moving Motor Error. Front stapler
home position sensor does not
change state from non-detection to
detection within 200ms of the start
of front stapler motor
counterclockwise (forward) rotation.
During initialization, the front
stapler home position sensor does
not change state from non-
detection to detection within 600ms
of the start of front stapler motor
clockwise (reverse) rotation.
RI-2530, RI-3530, C8220 DF-71 Rear Stapler Moving Motor 10871087

RI-4030 Error. Rear stapler home position
sensor does not change state from
non-detection to detection within
200ms of the start of rear stapler
motor counterclockwise (forward)
rotation. During initialization, the
rear stapler home position sensor
does not change state from non-
of the start of rear stapler motor
RI-2530, RI-3530, C8300 DF-75 Booklet Stitcher Paper 10871087

RI-4030 Ejection Motor Problem.
RI-2530, RI-3530, C8310 DF-75 Booklet Stitcher Elevation 10871087
RI-4030 Motor Problem.
RI-2530, RI-3530, C8320 DF-75 Booklet Stitcher Rear Jog 10871087
RI-2530, RI-3530, C8330 DF-75 Booklet Stitcher Front Jog 10871087
RI-2530, RI-3530, C8340 DF-75 Booklet Stitcher Staple 10871087
RI-2530, RI-3530, C8350 DF-75 Booklet Stitcher Batch 10871087
RI-4030 Processing Motor Problem.
RI-2530, RI-3530, C8360 DF-75 Booklet Stitcher Stapler Shift 10871087
RI-2530, RI-3530, C8370 DF-75 Booklet Stitcher Paddle 10871087
RI-2530, RI-3530, C8380 DF-75 Booklet Stitcher Folding 10871087
RI-4030 Problem.
RI-2530, RI-3530, C8390 DF-75 Booklet Stitcher Backup 10871087
RI-4030 RAM Data Problem.
RI-2530, RI-3530, C8400 DF-75 Incorrect Type Problem. 10871087
RI-4030
RI-2530, RI-3530, C8410 DF-75 Punch Motor Problem. 10871087
RI-4030
RI-2530, RI-3530, C8420 DF-75 Booklet Stitcher Shift Motor 10871087
RI-4030 Problem.
RI-2530, RI-3530, C8430 DF-75 Booklet Stitcher Punch 10871087
RI-4030 Communication Problem.
RI-4030 Sensor Problem.
RI-2530, RI-3530, C8450 DF-75 Booklet Stitcher Side Punch 10871087
RI-4030 Backup RAM Data Problem.
RI-2530, RI-3530, C8470 DF-75 Booklet Stitcher Punch Dust 10871087
RI-2530, RI-3530, C8480 DF-75 Booklet Stitcher Broken 10871087
RI-4030 Punch Power Source Wire
Problem.
RI-2530, RI-3530, C8500 M-2107 Mailbox Drive Motor 10871087
RI-4030 Problem. While the mailbox drive
motor is driving, Synchronization
signals do not synchronize
continuously for 464ms (motor
lockup).
RI-2530, RI-3530, E001 Transmission in progress was Scan errors appear on the
RI-4030 cancelled by operator. transmission log.
RI-2530, RI-3530, E010 Destination computer could not be Scan errors appear on the
RI-4030 found during data transmission. transmission log.
(An error occurred that could not be
classified more clearly under any
error code after E011.) The scanner
could not find the computer that
was running the personal Address
Book.
RI-2530, RI-3530, E011 Transmission was stopped due to Scan errors appear on the
RI-4030 problems with the image data itself. transmission log.
RI-2530, RI-3530, E012 The scanner attempted to transmit Scan errors appear on the
RI-4030 image data, but was unable to transmission log.
access the corresponding
information in the personal Address
Book due to a connection problem.
RI-2530, RI-3530, E020 An attempt to use the Send E-mail Scan errors appear on the
RI-4030 function was made, but the scanner transmission log.
was unable to find the SMTP
server.
RI-2530, RI-3530, E021 The destination of the email is Scan errors appear on the
RI-4030 listed under the restricted domain transmission log.
names, or is not listed under the
permitted domain names.
RI-2530, RI-3530, E022 The mail contained an email Scan errors appear on the
RI-4030 address that the SMTP server transmission log.
could not find.
RI-2530, RI-3530, E023 The SMTP server is not operating Scan errors appear on the
RI-4030 properly. transmission log.
RI-2530, RI-3530, E030 The destination computer cannot Scan errors appear on the
RI-4030 be found. Either the Scan File transmission log.
Utility is not running or it is already
communicating with another
scanner.
RI-2530, RI-3530, E031 The scanner attempted to transmit Scan errors appear on the
RI-4030 image data, but the registered transmission log.
password did not match the
password in the destination
computer.
RI-2530, RI-3530, E032 During the scan-to-PC operation, Scan errors appear on the
RI-4030 the hard drive on the destination transmission log.
computer ran out of available
space.
RI-2530, RI-3530, E033 The versions of the Scan File Utility Scan errors appear on the
RI-4030 do not match. transmission log.
RI-2530, RI-3530, E034 Transmission was not possible Scan errors appear on the
RI-4030 because the Scan File Utility is transmission log.
scanner. Send failed.
RI-2530, RI-3530, E035 During group transmission, the Scan errors appear on the
RI-4030 number of the save folder transmission log.
registered in the Scan File Utility
did not match.
RI-2530, RI-3530, E036 During compression of the scanned Scan errors appear on the
RI-4030 image data, the data size went over transmission log.
the maximum limit.
RI-2530, RI-3530, E039 The response received from the Scan errors appear on the
RI-4030 destination computer under the transmission log.
Scan-to-PC function was not an
appropriate one. Unexpected
trouble has occurred in the
destination computer.
RI-2530, RI-3530, E059 A command received from the Scan errors appear on the
RI-4030 transmitting computer was not an transmission log.
appropriate one. Trouble has
occurred in the computer that is
running the corresponding personal
Address Book.
RI-2530, RI-3530, E061 When selecting the group in the Scan errors appear on the
RI-4030 destination computer under either transmission log.
the Send E-mail or Scan to PC
functions, some type of trouble has
occurred in the information for the
registered members of the group.
RI-2530, RI-3530, E101 An error has occurred while Scan errors appear on the
RI-4030 selecting multiple destinations. transmission log.
RI-2530, RI-3530, E00000 or U00000 Fax Communication Error: No Exxxxx: V.34 modem,
RI-4030 response or line busy after the set Uxxxxx: all other modems
number of redials.
RI-2530, RI-3530, E00100 or U00100 Fax Communication Error: Exxxxx: V.34 modem,
RI-4030 Transmission was interrupted by a Uxxxxx: all other modems
RI-4030 Reception was interrupted by a Uxxxxx: all other modems
RI-4030 Recording paper on the destination Uxxxxx: all other modems
RI-2530, RI-3530, E00420 or U00420 Fax Communication Error: A relay Exxxxx: V.34 modem,
RI-4030 request was received from the host Uxxxxx: all other modems
number.
RI-2530, RI-3530, E00421 or U00421 Fax Communication Error: F-code Exxxxx: V.34 modem,
RI-4030 based relay reception was Uxxxxx: all other modems
in the specified F-code relay box
number.
RI-2530, RI-3530, E00430 or U00430 Fax Communication Error: Polling Exxxxx: V.34 modem,
RI-4030 request (confidential or reverse Uxxxxx: all other modems
RI-4030 based bulletin board transmission Uxxxxx: all other modems
mismatch in the permit ID of the
transmitting unit.
RI-4030 Confidential polling transmission Uxxxxx: all other modems
was not registered.
RI-2530, RI-3530, E00431 or U00431 Fax Communication Error: A F-code Exxxxx: V.34 modem,
specified F-code confidential box
was not registered.
RI-4030 Confidential polling transmission Uxxxxx: all other modems
number.
RI-2530, RI-3530, E00432 or U00432 Fax Communication Error: A F-code Exxxxx: V.34 modem,
mismatch in the F-code confidential
box number.
RI-4030 Confidential polling request was Uxxxxx: all other modems
request was received but data was
not present in the F-code
confidential box.
encryption.
being accessed.
request was received but
interrupted because the specific F-
code confidential box was being
accessed.
RI-4030 Confidential reception was Uxxxxx: all other modems
registered.
RI-4030 based confidential reception or F- Uxxxxx: all other modems
code based relay reception was
code box was not registered.
RI-4030 based confidential reception or F- Uxxxxx: all other modems
code based relay command
reception was interrupted because
the specific F-code box number
was being accessed.
RI-4030 Confidential reception was Uxxxxx: all other modems
RI-2530, RI-3530, E00450 or U00450 Fax Communication Error: The Exxxxx: V.34 modem,
RI-4030 destination transmitter Uxxxxx: all other modems
RI-4030 Encrypted reception was Uxxxxx: all other modems
registered.
RI-2530, RI-3530, E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
RI-4030 reception request was received but Uxxxxx: all other modems
accessed.
RI-4030 Ecryption reception was interrupted Uxxxxx: all other modems
registered.
RI-2530, RI-3530, E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
RI-4030 communication was interrupted and Uxxxxx: all other modems
RI-4030 document processor cover is open. Uxxxxx: all other modems
RI-4030 Document jam or the document Uxxxxx: all other modems
RI-2530, RI-3530, E00602 or U00602 Fax Communication Error: Image Exxxxx: V.34 modem,
RI-4030 scanning section problem Uxxxxx: all other modems
RI-4030 document feed. Uxxxxx: all other modems
RI-4030 Document length exceeded the Uxxxxx: all other modems
RI-4030 Recording section cover open. Uxxxxx: all other modems
RI-4030 Recording paper jam. Uxxxxx: all other modems
RI-2530, RI-3530, E00613 or U00613 Fax Communication Error: Image Exxxxx: V.34 modem,
RI-4030 writing section problem. Uxxxxx: all other modems
RI-2530, RI-3530, E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
RI-4030 empty of recording paper. Uxxxxx: all other modems
RI-2530, RI-3530, E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
RI-4030 recording paper. Uxxxxx: all other modems
RI-2530, RI-3530, E00620 or U00620 Fax Communication Error: Copier Exxxxx: V.34 modem,
RI-4030 fixing unit problem. Uxxxxx: all other modems
RI-2530, RI-3530, E00622 or U00622 Fax Communication Error: Copier Exxxxx: V.34 modem,
RI-4030 drive motor problem. Uxxxxx: all other modems
RI-2530, RI-3530, E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
RI-4030 was not activated after RTS due to Uxxxxx: all other modems
a modem error.
RI-2530, RI-3530, E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
RI-4030 was not transmitted after CTS was Uxxxxx: all other modems
RI-2530, RI-3530, E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
RI-4030 was cut off during communication. Uxxxxx: all other modems
RI-2530, RI-3530, E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
RI-4030 was no file to transmit in the Uxxxxx: all other modems
RI-2530, RI-3530, E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
RI-4030 error. Uxxxxx: all other modems
RI-4030 Communication was interrupted Uxxxxx: all other modems
destination unit.
RI-2530, RI-3530, E00800 or U00800 Fax Communication Error: A page Exxxxx: V.34 modem,
RI-4030 transmission error occurred in G3 Uxxxxx: all other modems
RTN or PIN signal.
RI-4030 transmission error re-occurred in Uxxxxx: all other modems
in ECM mode.
RI-4030 reception error occurred in G3 Uxxxxx: all other modems
reception error.
RI-4030 reception error occurred in G3 Uxxxxx: all other modems
in ECM mode.
RI-4030 Transmission in G3 mode was Uxxxxx: all other modems
2400bps.
our make).
our make).
make).
units of our make).
exceeded (ECM).
Transmission (ECM).
signal reception.
make).
make).
MPS signal.
EOM signal.
EOP signal.
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
signal (ECM).
during handshake.
reception.
connection.
RI-4030 Reception in G3 mode was Uxxxxx: all other modems
signal.
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).
(ECM).
(ECM).
(ECM).
(ECM).
(short protocol).
transmission.
in the V.34 mode.
signal.
RI-2530, RI-3530, E01400 or U01400 Fax Communication Error: An Exxxxx: V.34 modem,
RI-4030 invalid one-touch key was specified Uxxxxx: all other modems
RI-2530, RI-3530, E01500 or U01500 Fax Communication Error: A Exxxxx: V.34 modem,
RI-4030 communication error occurred Uxxxxx: all other modems
RI-4030 communication error occurred in Uxxxxx: all other modems
not detected.
detected.
was not detected.
detected.
detected.
speed and symbol speed occurs).
After MPh exchange, a DCN signal
RI-2530, RI-3530, E02000 or U02000 Fax Communication Error: Relay Exxxxx: V.34 modem,
RI-4030 broadcast was refused by a relay Uxxxxx: all other modems
command was used.
RI-4030 command failed because the Uxxxxx: all other modems
RI-4030 command from a command station Uxxxxx: all other modems
RI-4030 broadcast was requested to a relay Uxxxxx: all other modems
specified.
RI-4030 based relay broadcast transmission Uxxxxx: all other modems
failed because the data registered
in the F-code relay box was
deleted.
RI-4030 Receiving station information was Uxxxxx: all other modems
RI-4030 Receiving station information was Uxxxxx: all other modems
received.
RI-4030 interoffice F-code based relay Uxxxxx: all other modems
RI-4030 document was present in the Uxxxxx: all other modems
reception started.
RI-2530, RI-3530, E03100 or U03100 Fax Communication Error: In Exxxxx: V.34 modem,
RI-4030 reverse polling, although no original Uxxxxx: all other modems
RI-4030 confidential polling reception, data Uxxxxx: all other modems
RI-4030 interoffice F-code based bulletin Uxxxxx: all other modems
board reception, data was not
stored in the box specified by the
destination unit.
RI-4030 polling reception from a unit of our Uxxxxx: all other modems
board reception, operation was
interrupted due to a mismatch in
permit ID number or telephone
number.
RI-2530, RI-3530, E03400 or U03400 Fax Communication Error: Polling Exxxxx: V.34 modem,
RI-4030 reception was interrupted because Uxxxxx: all other modems
numbers.
RI-4030 confidential polling reception, the Uxxxxx: all other modems
destination.
board reception, the specified F-
code confidential box number was
not registered in the destination
unit.
RI-4030 destination was being accessed. Uxxxxx: all other modems
RI-4030 Confidential polling reception was Uxxxxx: all other modems
numbers.
board reception was interrupted
number.
RI-4030 Confidential polling reception failed Uxxxxx: all other modems
destination unit.
RI-4030 Interoffice F-code based bulletin Uxxxxx: all other modems
board reception failed because the
destination unit had no F-code
based bulletin board transmission
capability, or data was not stored in
any F-code confidental box in the
destination unit.
RI-4030 confidential box specified for Uxxxxx: all other modems
RI-4030 interoffice F-code based Uxxxxx: all other modems
transmission mode, the specified F-
code box number was not
RI-4030 destination was being accessed. Uxxxxx: all other modems
RI-4030 Confidential transmission failed Uxxxxx: all other modems
RI-4030 based transmission failed because Uxxxxx: all other modems
the destination unit had no F-code
based reception capability.
RI-4030 encrypted tranmission, the Uxxxxx: all other modems
RI-4030 Encrypted transmission failed Uxxxxx: all other modems
capability.
RI-4030 Encrypted reception was Uxxxxx: all other modems
in ecryption keys.
RI-4030 transmission with a specified Uxxxxx: all other modems
RI-4030 Password check transmission or Uxxxxx: all other modems
RI-4030 Password check reception was Uxxxxx: all other modems
RI-4030 Password check reception was Uxxxxx: all other modems
interrupted because the permitted
RI-2530, RI-3530, E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,
RI-4030 communication was attempted but Uxxxxx: all other modems
was a G2 machine.
RI-4030 broadcast was requested from a Uxxxxx: all other modems
RI-2530, RI-3530, E12000 or U12000 Fax Communication Error: In F- Exxxxx: V.34 modem,
RI-4030 code based relay reception Uxxxxx: all other modems
memory overflowed.
RI-4030 was commanded but memory Uxxxxx: all other modems
(relay station).
RI-2530, RI-3530, E14000 or U14000 Fax Communication Error: Memory Exxxxx: V.34 modem,
RI-4030 overflowed during confidential Uxxxxx: all other modems
reception.
RI-4030 overflowed in F-code based Uxxxxx: all other modems
RI-4030 overflowed in the destination unit Uxxxxx: all other modems
during interoffice F-code based
transmission.
RI-4030 overflowed during memory Uxxxxx: all other modems
reception.
RI-4030 transmission failed because a Uxxxxx: all other modems
RI-4030 Transmission failed because an Uxxxxx: all other modems
encoding.
RI-4030 Reception failed because an error Uxxxxx: all other modems
RI-2530, RI-3530, "Add paper in There is no paper in the drawer
RI-4030 cassette." indicated.
RI-2530, RI-3530, "Add toner to resume There is not enough toner in the
RI-4030 copying." copier.
RI-2530, RI-3530, "Call Service" Maintenance by qualified service
RI-4030 personnel is required.
RI-2530, RI-3530, "Cannot staple this Stapling is not possible on small

RI-4030 size." size paper.
RI-2530, RI-3530, "Check paper size." No paper that can be used in the
RI-4030 selected mode is loaded.
RI-2530, RI-3530, "Close Document The Document Processor original
RI-4030 processor cover." cover of the optional document
processor is open.
RI-2530, RI-3530, "Close xxx cover x." The cover indicated is open.
RI-4030
RI-2530, RI-3530, "Communication time A network cable was disconnected
RI-4030 out has occurred." on while data was transmitted.
PC.
RI-2530, RI-3530, "Duplex tray The duplex unit (optional) is out of
RI-4030 inoperable, call order and duplex copying is not
service." possible.
RI-2530, RI-3530, "Exceeds pre- Copy limit for this ID-code has been
RI-4030 registered copying reached. No copying possible.
quantity."
RI-2530, RI-3530, "Fax connection has Transmission failed because data
RI-4030 been cut." on PC. amount (traffic) on the network was
too large.
RI-2530, RI-3530, "Fax connection could 1) The fax system is not installed.
RI-4030 not be made for the 2) C0280 has occurred. 3) Fax
following possible software is not compatible with the
reasons: * The FAX NW-FAX functions. 4) Main PWB is
main unit isn't turned not compatible with the NW-FAX
On. * Network FAX functions. 5) NIC is being initialized.
address is wrong. * A 6) Diagnostic code of NIC has
fault has occurred at occurred. 7) Network cable is
the fax machine." disconnected. 8) Main switch is Off.
when faxing from PC. 9) IP address or hostname is not
correct.
RI-2530, RI-3530, "FAX memory is full." Fax memory became full while
RI-4030 on PC. transmission was performed.
RI-2530, RI-3530, "Memory Full." when The copier memory is full.

RI-4030 copying.
RI-2530, RI-3530, "Memory Full." when The memory has reached it's
RI-4030 transmitting. capacity. Exceeds 122 originals (std
32MB), or exceeds 292 originals
(64MB), or exceeds 462 originals
(96MB), or exceeds 802 originals
(160MB), based on 6% fill Slerexe
letter.
RI-2530, RI-3530, "Misfeeds in Doc Originals have not been fed

RI-4030 Proces. Remove correctly from the Document
original(s)." Processor (optional).
RI-2530, RI-3530, "Misfeeds in xxx." If a paper is misfed the copier will
RI-4030 stop and the location of the misfeed
will appear on the message display.
RI-2530, RI-3530, "Network error has A connection error of scanner NIC

RI-4030 occurred." on PC. occurred while data was
transmitted.
RI-2530, RI-3530, "Out of staples. Add There are no staples in the optional
RI-4030 staples." Document Finisher.
RI-2530, RI-3530, "Paper capacity There are (100) sheets stored on

RI-4030 exceeded. Remove the optional job separator.
paper from Job sep."
RI-2530, RI-3530, "Paper cassette is out The drawer currently in use is out
RI-4030 of order. Select of order and cannot be used.
another paper drawer."
RI-2530, RI-3530, "Ready to copy. Add There is not enough toner in the
RI-4030 toner." copier. Only one copy can be made
at a time. Low toner indication.
RI-2530, RI-3530, "Remove paper from Paper has been misfed inside the
RI-4030 inner tray of Finisher." optional Document Finisher.
RI-2530, RI-3530, "Replace the waste The waste toner box is fill with
RI-4030 toner box." waste toner.
RI-2530, RI-3530, "Reposition original." The orientation of the original and

RI-4030 the selected paper are different.
RI-2530, RI-3530, "Set cassette." One of the drawers is not closed

RI-4030 properly.
RI-2530, RI-3530, "System error. Main A system error has occurred.
RI-4030 switch off/on."
RI-2530, RI-3530, "System error. A system error has occurred.
RI-4030 Disconnect power plug
from the socket."
RI-2530, RI-3530, "The FAX cannot be 1) The main switch is Off and
RI-4030 used" on PC. memory reception is set. 2) Fax is
being reset.
RI-2530, RI-3530, "The FAX is in use" on The following functions are current
RI-4030 PC. in use: copying, fax printing, fax
setting, fax relay, remote diagnosis,
printing interrupt occurs during
transmission, network scanner in
use, maintenance mode in use.
RI-2530, RI-3530, "The number of FAX NW-FAX transmission was tried

RI-4030 transmission when 50 items of fax transmission
reservations has was reserved.
reached maximum."
on PC.
RI-2530, RI-3530, "The job has been The interrupt key was pressed
RI-4030 interrupted at the FAX while transmission was performed.
operation panel." on
PC.
RI-2530, RI-3530, "Time For Maintenance by qualified service
RI-4030 Maintenance" personnel is required.
1) Repl fax card.
1) Update firmware, 2) Install

compatible fax card (Fax Sys (C ), or
(F) or (J)).
20 Start > Execute > Start This code is stored but no displayed.
1) Run simulation U020 (initialize
RAM), 2) Repl backup RAM.
1) Repl fax card.
1) Reseat CN36, CN42 @ main PWB,

2) Reseat CN1, CN2, CN3 @
operation unit PWB, 3) Repl main
PWB, 4) Repl operation panel PWB.
1) Reseat CN43 @ main PWB, and
the connection to the printer PWB, 2)
Repl printer PWB, 3) Repl main PWB.

the connection to the memory PWB, 2)
Repl scanner PWB, 3) Repl main
PWB.
Repl fax control PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat CN3 @ main PWB, and the
connection to the deck main PWB or
desk main PWB, 2) Repl deck main
PWB or desk main PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat CN4 & CN5 @ main PWB,
and CN2 @ finisher main PWB, 2)
Repl finisher main PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat CN3 @ main PWB, and
CN1 @ mailbox main PWB, 2) Repl
mailbox main PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat CN3 @ main PWB, 2) Repl
switchback unit main PWB, 3) Repl
main PWB.
906 Start > Execute > Start 1) Reseat the main DIMM, 2) Repl
main DIMM, 3) Repl main PWB.
906 Start > Execute > Start 1) Repl main PWB.
906 Start > Execute > Start 1) Repl main PWB.
906 Start > Execute > Start 1) Reseat lower connector DP to

copier, 2) Repl main PWB.
1) Update fax firmware to version 2.xx

or later, 2) Repl fax control PWB.

PWB.


906 Start > Execute > Start 1) Check for lift drive problem 2)
Reseat CN13 @ main PWB, 3) Check
Check CN13-B9 @ main PWB goes
low when upper lift limit switch is OFF.
If no, replace upper lift limit switch, 5)
Repl main PWB.
Reseat CN13 @ main PWB, 3) Check
Check CN13-B15 @ main PWB goes
low when lower lift switch is OFF. If no,
replace lower lift switch, 5) Repl main
PWB.
906 Start > Execute > Start 1) Check for lift drive problem, 2)
Reseat connectors on main PWB and
desk main PWB, 3) Pinout harnass, 4)
Repl lift motor, 5) Check CN1-5 @
desk main PWB goes low when lift
switch is OFF. If no, replace lift switch.
906 Start > Execute > Start 1) Check for deck motor drive
problem, 2) Reseat paper deck motor
1 connector.
2 connector.
906 Start > Execute > Start 1) Check for lift drive problems, 2)
deck main PWB, 3) Pinout harnass, 4)
Check CN5-4 @ deck main PWB goes
low when deck level switch 2 is OFF. If
no, repl deck level switch 2. 5) Repl
paper deck lift motor 2.
1) Power Off/On to reset.
1) Install the compatable paper

source.

CN11 @ main PWB, 3) Pinout
harnass, 4) Repl drive motor, 5) Repl
main PWB.
CN11 @ main PWB, 3) Pinout
harnass, 4) Repl paper feed motor, 5)
Repl main PWB .
906 Start > Execute > Start 1) Check for drive problems, 2) Reseat
connectors on main PWB and desk
main PWB, 3) Pinout harnass, 4) Repl
drive motor, 5) Repl desk main PWB,
6) Repl main PWB.
connectors on main PWB and deck
paper conveying motor, 5) Repl deck
main PWB. 5) Repl main PWB.

CN37 @ main PWB, and CN1 @
scanner PWB, 3) Reseat CN1
(scanner home position switch) @
scanner PWB, 4) Repl home position
scanner PWB, 7) Repl main PWB.
1) Reseat CN3 @ scanner PWB, 2)

Reseat conn @ inverter PCB, 3)
Reseat CN34, CN37 @ main PWB, 4)
Pinout harnass, 5) Repl lamp &
inverter PWB, 6) Repl scanner home
position switch, 7) Repl main PWB.
1) Reseat connectors @ CCD PWB
and CN34 @ main PWB, 2) Pinout
harnass, 3) Repl lamp & inverter PWB,
4) Repl CCD PWB, 5) Repl main
PWB.
1) Reseat CN8 @ main PWB & @
laser unit, 2) Pinout harnass, 3) Repl
laser unit, 4) Check CN2-1 @ main
PWB for 24vdc. If absent, repl power
source PWB. 5) Check CN8-10 @
main PWB for 24vdc. If absent, repl
main PWB.

laser unit, 4) Check CN2-1 @ main
source PWB. 5) Check CN8-10 @
main PWB.

laser unit, 4) Repl main PWB.
1) Repl cleaning lamp, 2) Repl main

PWB.
163 Start > Execute > Start 1) Check that thermistor 1 and 2 are
contacting heat roller & clean, and
securely connected (check CN10 @
main PWB), 2) Check thermal switch,
3) Check fixing heaters M & S.
163 Start > Execute > Start 1) Shorted thermistor. Replace
thermistor, 2) Replace power source
PWB.
163 Start > Execute > Start 1) Open thermistor. Check that
thermistor 1 and 2 are contacting heat
roller & clean and not infinite
resistance, 2) Reseat CN10 @ main
PWB, 3) Check thermal switch, 3)
Check fixing heaters.
1) Reinsert fuser unit, 2) Repl fuser

unit.
1) Read resistance across thermistors.

If infinite resistance replace thermistor,
2) Check CN10 @ main PWB, 3)
Pinout harnass.
1) Replace toner container, 2) Reseat
toner sensor connector, 3) Repl toner
sensor, 4) Repl toner container sensor.
1) Reinsert image formation unit, 2)

Repl image formation unit. (developing
unit)

unit.
1) Reseat CN16-B7,B8,B9 @ main

PWB (0utput: B8), 2) Pinout harnass,
3) Repl the humidity sensor.
1) Reseat CN16-B7,B8,B9 @ main

906 Start > Execute > Start 1) Check paper conveying motor PWB
connectors, 2) Pinout harnass, 3) Repl
paper conveying motor, 4) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reseat paper conveying belt clutch
connector and home position senser,
2) Adjust the paper conveying belt so
that it is in phase, 3) Repl paper
conveying belt clutch, 4) Repl paper
conveying belt home position sensor,
4) Check whether internal tray unit or
front cover catches are damaged.
906 Start > Execute > Start 1) Reseat tray elevation motor
connector, 2) Pinout harnass, 3) Repl
tray elevation motor, 4) Repl finisher
main PWB.
906 Start > Execute > Start 1) Reseat front side registration motor
& HP sensor connectors, 2) Pinout
harnass, 3) Repl front side registration
motor, 4) Repl front side registration
motor HP sensor, 5) Repl finisher main
PWB.
906 Start > Execute > Start 1) Reseat rear side registration motor
harnass, 3) Repl rear side registration
motor, 4) Repl rear side registration
PWB.
906 Start > Execute > Start 1) Reseat trailing edge registration
HPS connector, 2) Reseat trailing
edge registration motor connector, 3)
Repl trailing edge registration HPS, 4)
906 Start > Execute > Start 1) Unjam stapler, 2) Reseat stapler
connector, 2) Repl stapler, 3) Repl
finisher main PWB.
finisher main PWB.
906 Start > Execute > Start See booklet stitcher service manual.
906 Start > Execute > Start 1) Run mailbox communication test
mode. If there is any communication
problem replace mailbox drive motor,
or mailbox main PWB.
Check to make sure that the

destination computer is operating
properly. Check to make sure that
there are no problems with any
connections, such as checking that
the network cables are connected
properly.
Try to perform the operation again.
Check to make sure that the computer

that is running the personal Address
Book is running properly.
Check to make sure that there are no

problems with any connections, such
as checking that the network cables
are connected properly. Check with
the network administrator to find out
whether the SMTP server is working
properly.
Check the restricted and/or permitted
domain names, and adjust the settings
as necessary. Check to make sure
that the destination email address was
entered correctly.
destination email address was entered
correctly.
Check with your network administrator
to find out whether the SMTP server is
working properly.
Check to make sure that the Scan File
Utility is running properly in that
computer, or whether it is already
connected to another scanner. Check
to make sure that there are no
are connected properly.
Check the password that is set in the

Increase the available space on the

destination computer's hard drive,
then try the operation again.
Check the versions of the Scan File

Utility.
Try to perform the operation again
after the connection to the other
scanner is completed.
Check the Scan File Utility Settings.
Perform any or all of the following

procedures in order to lower the
amount of data and then try scanning
and transmission operation again: 1)
lower the resolution of the image data.
2) Change the image quality setting to
OCR. 3) Lower the number of
documents (pages) that are being
scanned at one time.
Utility in the destination computer is
running properly. Check to make sure
that there is no software that utilizes
the network, besides Scan File Utility,
running in the destination computer. If
the trouble is with the destination
computer, fix the problem.
Check to make sure that the personal

Address Book is running properly.
Check to make sure that there is no
software that utilizes the network,
besides Scan File Utility, also running
on the computer that is running the
personal Address Book. If the trouble
is with the computer that is running the
personal Address Book, fix that
problem.
Check the computer of each group

member as necessary and, if there is
trouble in any of those computers, fix
that problem.
Check each error and fix the

corresponding problems.
Load paper.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
Load paper.
Replace the toner cartridge

immediately.
Open and close the front cover. If the
same message appears again contact
your service representative. If "C" and
a 4-digit number are displayed as well,
inform the service personnel of the
displayed number.
For details, see the Document

Finisher's Operation Guide.
Check the paper.
Close the cover securely.
Close all covers securely.
Connect the network cables of the

computer and the machine properly.
Contact your service representative

immediately.
Clear the copy count from the

management mode.
Retransmit after a while. Contact

network administrator for check.
1) Install fax system, 2) Check the
connection of the flat cable. 3)
Upgrade firmware. 4) Repl main PWB.
5) Retransmit after a while. 6) RTC
memory is not mounted or poor
connection. 7) Connect network
cables properly. 8) Turn On main
switch. 9) Check the IP address or
hostname in the Fax driver and those
registered in the scanner NIC.
1) Secure memory area (delecte data

in the memory). 2) Add memory. 3)
Retransmit originals with lower
resolution. 4) Divide originals to be
transmitted.
Print out or clear all scanned data. It is
not possible to copy or scan another
original until one of these two
operations is performed.
Select whether or not you want to
continue and transmit only those
documents that have already been
successfully scanned. If you press the
"Yes" key, the transmission operation
will begin automatically. If you press
the "No" key, the operation will be
cancelled and the touch panel will
return to the initial mode settings.
Remove the misfed originals with the

main switch turned ON (|).
Remove the misfed paper with the

main switch turned ON (|).
Connect the scanner NIC properly.
See the Document Finisher's

Operation Guide and replace the
staple cartridge.
Remove the paper to resume copying.

Continue copying using another
drawer.
immediately.

Operation Guide and remove the
paper.
Replace the waste toner box. Two are
included in the box with each toner.

If the [Start] key is pressed, same-
sized copying will be performed.
Pull out the drawer, check behind it,
and push it back in all the way.
Turn the main power switch off/on to
reset.
Power Off, then disconnect the power
plug from the outlet and connect it
again.
1) Turn On the main switch. 2)
Retransmit after a while.
Retransmit after interrupt has been

cleared.

CS-3035 (2FD), C0030 Fax PWB Problem. Processing with Turn power Off/On.
CS-4035 (2FF), fax software is disabled due to
CS-5035 (2FG) software or hardware issues.
4035, CS-5035 Problem. Fax software is not
CS-3035, CS- C0100 Operation Unit PWB Backup Turn power Off/On.
4035, CS-5035 Memory Read/Write Error. Reading
from or writing to the backup
memory cannot be performed.
CS-3035, CS- C0110 Operation Unit PWB Backup Turn safety switch Off/On >
4035, CS-5035 Memory Data Problem. Data in the 10871087
specified values.
4035, CS-5035 Checksum Error. A checksum error
value stored in the flash ROM of
4035, CS-5035 Memory Read/Write Error 2.
EEPROM backup memory cannot
be written or read.
4035, CS-5035 Memory Data Problem. A checksum
error in backup data is detected.
CS-3035, CS- C0170 Accounting Count Error. A Turn power Off/On.

4035, CS-5035 checksum error in backup data of
the accounting counter is detected.
CS-3035, CS- C0210 MMI Communication Problem. Turn power Off/On.

4035, CS-5035 There is no reply after 20 retries at
communication.
CS-3035, CS- C0240 Printer Board Communication Turn power Off/On.
4035, CS-5035 Problem. There is no reply after 20
retries at communication.
CS-3035, CS- C0250 Scanner Network Board Turn power Off/On.

4035, CS-5035 Communication Problem. There is
communication.
CS-3035, CS- C0280 Communication Problem With Fax Turn power Off/On.
4035, CS-5035 Control PWB And Main PWB.
There is no reply after 20 retries at
communication.
CS-3035, CS- C0320 Energy Save Communication Turn power Off/On.
4035, CS-5035 Problem. Communication errors
CS-3035, CS- C0420 PF-70/PF-75 Communication 10871087

CS-3035, CS- C0440 DF-71/DF-73/DF-75 Finisher 10871087

4035, CS-5035 Communication Problem.
Communication errors from the
communication microcomputer on
the main PWB. No communication:
there is no reply after 5 retries.
Abnormal communication: a
communication error (parity or
checksum error) is detected five
CS-3035, CS- C0450 M-2107 Mailbox Communication 10871087

CS-3035, CS- C0470 Switchback Unit Communication 10871087

CS-3035, CS- C0610 Bitmap Problem. There is a 10871087
4035, CS-5035 problem with the data or address
bus of the bitmap DRAM. The
DIMM on the memory PWB does
not operate correctly.
CS-3035, CS- C0630 DMA transmission of compressed, 10871087
4035, CS-5035 decompressed, rotated, relocated,
of time.
CS-3035, CS- C0640 Hard Disk Drive cannot be First try U906 partial reset.
4035, CS-5035 accessed. If code immediately returns
format hard drive:
10871087
CS-3035, CS- C0820 Fax Control PWB CG ROM Turn power Off/On.
CS-3035, CS- C0830 Fax Control PWB Flash Program Turn power Off/On.
4035, CS-5035 Area Checksum Error. A checksum
CS-3035, CS- C0870 Graphics Data Transfer Problem. Turn power Off/On.
4035, CS-5035 High capacity data transfer
between the fax control PWB and
the main PWB was not normally
performed even if the data transfer
was retried the specified times.
CS-3035, CS- C0880 Fax PWB program archive problem. Turn power Off/On.
4035, CS-5035 When power is turned On, the
compressed program in the flash
CS-3035, CS- C0890 Fax PWB CG Font archive Turn power Off/On.
4035, CS-5035 problem. When power is turned On,
decompressed.
CS-3035, CS- C1010 Cassette #1 Lift Motor error. At 10871087
4035, CS-5035 drawer insertion, upper lift limit
switch (ULLS) does not turn On
within 6 sec of upper lift motor
(ULM) turning On, and the ULLS
operation after turning Off the ULM
reinstall drawer.") After removal and
reinstallation of the drawer the
ULLS still does not turn On. This
problem occurrs 4 times
consecutively. During copying the
ULLS does not turn On within
200ms of the ULM turning On.
(Prompt: "Remove and reinstall
drawer.") After removal and
reinstallation of drawer the ULLS
still does not turn On. This problem
occurrs 4 times consecutively.
CS-3035, CS- C1020 Cassette #2 Lift Motor error. At 10871087

4035, CS-5035 drawer insertion, lower lift limit
switch (LLLS) does not turn On
within 6 sec of lower lift motor
(LLM) turning On, and the LLLS
operation after turning Off the LLM
LLLS still does not turn On. This
consecutively. During copying the
LLLS does not turn On within
200ms of the LLM turning On.
(Prompt: "Remove and reinstall
reinstallation of drawer the LLLS
still does not turn On. This problem
occurrs 4 times consecutively.
CS-3035, CS- C1030 PF-70 optional cassette #3 lift 10871087
4035, CS-5035 motor error. At drawer insertion,
desk upper lift limit switch (DULLS)
desk upper lift motor (DULM)
turning On. (Prompt: "Remove and
DULLS still does not turn On. This
consecutively.
CS-3035, CS- C1040 PF-70 optional cassette #4 lift 10871087

4035, CS-5035 motor error. At drawer insertion,
desk lower lift limit switch (DLLLS)
desk lower lift motor (DLLM) turning
On. (Prompt: "Remove and reinstall
DLLLS still does not turn On. This
consecutively.
CS-3035, CS- C1100 PF-75 (Left) Paper Deck Motor 1 10871087

4035, CS-5035 error. Exceeds 1 second
overcurrent.
CS-3035, CS- C1110 PF-75 (Right) Paper Deck Motor 2 10871087
4035, CS-5035 error. Exceeds 1 second
overcurrent.
CS-3035, CS- C1120 PF-75 (Right) Lift Motor 1 position 10871087
4035, CS-5035 problem. Deck level switch 2
CS-3035, CS- C1130 PF-75 (Left) Lift Motor 2 position 10871087

4035, CS-5035 problem. Deck level switch 1
CS-3035, CS- C2000 Drive Motor Problem. LOCK ALM Turn power Off/On.
4035, CS-5035 signal remains high for 1 sec, 1 sec
after the drive motor has turned On.
CS-3035, CS- C2500 Paper Feed Motor error. LOCK Turn power Off/On.
4035, CS-5035 ALM signal remains high for 1 sec,
1 sec after the paper feed motor
has turned On.
CS-3035, CS- C2600 PF-70 Drive Motor error. No pulse 10871087
4035, CS-5035 is input within 500ms of startup. No
pulse is input within 100ms of the
previous pulse input.
CS-3035, CS- C2600 PF-75 Paper Conveying Motor 10871087

4035, CS-5035 error. No pulse is input within
500ms of startup. No pulse is input
within 100ms of the previous pulse
input.

4035, CS-5035 Scanner home position is not
detected at initialization or start of
CS-3035, CS- C3200 Exposure Lamp Problem. Non- Turn power Off/On.
4035, CS-5035 lighting of the exposure lamp is
copying.
4035, CS-5035 correct input is not obtained at the
CCD.

4035, CS-5035 Problem. Polygon motor does not
activation.

4035, CS-5035 Problem. Stable Off is detected for
CS-3035, CS- C4200 BD Steady-State Problem. VTC Turn power Off/On.

4035, CS-5035 detects a Beam Detect error for
stabilization.
CS-3035, CS- C5300 Cleaning Lamp Broken Wire. While Turn power Off/On.
4035, CS-5035 the cleaning lamp is On, the broken
2 sec continuously.
CS-3035, CS- C6000 Broken Fixing Heater Wire. At 10871087
4035, CS-5035 power On or start of fixing control
from sleep mode, the detected
temperature at thermistor 2 is
below 40C/104F, 10 sec after fixing
heater M is turner On. At power On
or start of fixing control from sleep
mode, the detected temperature at
thermistor 21 is below 40C/104F, 7
sec after fixing heater S is turner
On. During standby, the detected
temperatures of thermistor 1 and 2
become lower than 60C/140F.
CS-3035, CS- C6020 Abnormally High Thermistor 10871087

4035, CS-5035 Temperature. Thermistor 1 detectes
250C/482F. Thermistor 2 detects
210C/410F.
CS-3035, CS- C6050 Abnormally Low Thermistor 10871087
4035, CS-5035 Temperature. Thermistor 2 detects
80C/176F or lower when heater M
is On, during copying. Thermistor 1
detects 100C/212F or lower when
heater M & S is On, during copying.
CS-3035, CS- C6400 Zero-Cross Signal Error. Main PWB 10871087

4035, CS-5035 does not detect the zero-cross
signal (Z CROSS SIG) for 5 sec at
power On, and for 5 sec any other
time.
CS-3035, CS- C6410 Fuser Unit Connection Insertion Turn power Off/On.
4035, CS-5035 Problem. Absence of fuser unit is
detected.
CS-3035, CS- C6420 Fuser Unit Fuse Cut Problem. The Turn power Off/On.
4035, CS-5035 fixing temperature remains at
when the fixing heater is On.
CS-3035, CS- C7300 Toner Sensor Problem. While the Turn power Off/On.
4035, CS-5035 toner container sensor is On, the
toner sensor in the developing unit
does not turn On after the toner
sensor turns Off and toner is
replenished from the toner
container.
CS-3035, CS- C7400 Image Formation Unit Connector Turn power Off/On.
4035, CS-5035 Insertion Problem. Absence of the
image formation unit is detected.
4035, CS-5035 Problem. Absence of the drum unit
is detected.
CS-3035, CS- C7450 Image Formation Unit Fuse Cut Turn power Off/On.
4035, CS-5035 Problem. The input voltage is
above 4.5v.
4035, CS-5035 Thermistor on the environmental
CS-3035, CS- C7810 Short-Circuited External Thermistor. Turn power Off/On.

4035, CS-5035 Thermistor input value is 1.0v or
less.
CS-3035, CS- C8010 DF-71 Paper Conveying Motor 10871087

4035, CS-5035 Problem. Paper conveying motor
lock signal is detected for 500ms or
more during activation.
CS-3035, CS- C8030 DF-71 Paper Conveying Belt 10871087
4035, CS-5035 Problem. An On-to-Off or Off-to-On
state change of the paper
sensor is not detected within 2 sec
of the paper conveying belt clutch
turning on.
CS-3035, CS- C8140 DF-71 Finisher Tray Elevation 10871087

4035, CS-5035 Motor Problem. The sort tray is not
detected in the home position
within 30 sec of the start of the tray
elevation motor rotation.
CS-3035, CS- C8170 DF-71 or DF-78 Front Side 10871087
4035, CS-5035 Registration Motor Problem. If the
front side registration home position
the front side registration home
initialization.
CS-3035, CS- C8180 DF-71 or DF-78 Rear Side 10871087
4035, CS-5035 Registration Motor Problem. If the
rear side registration home position
the rear side registration home
initialization.
CS-3035, CS- C8190 DF-78 Trailing Edge Registration 10871087

4035, CS-5035 Motor Problem. If the trail edge
On at initialization, the sensor does
not turn Off within 570ms of starting
initialization. If the trail edge
Off at initialization, the sensor does
not turn On within 4550ms of
starting initialization.
CS-3035, CS- C8210 DF-71, DF-73, DF-75, DF-78 Front 10871087

4035, CS-5035 Stapler Moving Motor Error. Front
counterclockwise (forward) rotation.
During initialization, the front
CS-3035, CS- C8220 DF-71 Rear Stapler Moving Motor 10871087

4035, CS-5035 Error. Rear stapler home position
non-detection to detection within
200ms of the start of rear stapler
motor counterclockwise (forward)
rotation. During initialization, the
rear stapler home position sensor
does not change state from non-
of the start of rear stapler motor
CS-3035, CS- C8300 DF-75 Booklet Stitcher Paper 10871087

4035, CS-5035 Ejection Motor Problem.
CS-3035, CS- C8310 DF-75 Booklet Stitcher Elevation 10871087
4035, CS-5035 Motor Problem.
CS-3035, CS- C8320 DF-75 Booklet Stitcher Rear Jog 10871087
CS-3035, CS- C8330 DF-75 Booklet Stitcher Front Jog 10871087
CS-3035, CS- C8340 DF-75 Booklet Stitcher Staple 10871087
CS-3035, CS- C8350 DF-75 Booklet Stitcher Batch 10871087
4035, CS-5035 Processing Motor Problem.
CS-3035, CS- C8360 DF-75 Booklet Stitcher Stapler Shift 10871087
CS-3035, CS- C8370 DF-75 Booklet Stitcher Paddle 10871087
CS-3035, CS- C8380 DF-75 Booklet Stitcher Folding 10871087
4035, CS-5035 Problem.
CS-3035, CS- C8390 DF-75 Booklet Stitcher Backup 10871087
4035, CS-5035 RAM Data Problem.
CS-3035, CS- C8410 DF-75 Punch Motor Problem. 10871087
4035, CS-5035
CS-3035, CS- C8420 DF-75 Booklet Stitcher Shift Motor 10871087
CS-3035, CS- C8430 DF-75 Booklet Stitcher Punch 10871087
4035, CS-5035 Communication Problem.
4035, CS-5035 Sensor Problem.
CS-3035, CS- C8450 DF-75 Booklet Stitcher Side Punch 10871087
4035, CS-5035 Backup RAM Data Problem.
CS-3035, CS- C8470 DF-75 Booklet Stitcher Punch Dust 10871087
CS-3035, CS- C8480 DF-75 Booklet Stitcher Broken 10871087
4035, CS-5035 Punch Power Source Wire
Problem.
CS-3035, CS- C8500 M-2107 Mailbox Drive Motor 10871087
4035, CS-5035 Problem. While the mailbox drive
motor is driving, Synchronization
signals do not synchronize
continuously for 464ms (motor
lockup).
CS-3035, CS- E001 Transmission in progress was Scan errors appear on the
4035, CS-5035 cancelled by operator. transmission log.
CS-3035, CS- E010 Destination computer could not be Scan errors appear on the
4035, CS-5035 found during data transmission. transmission log.
(An error occurred that could not be
Book.
CS-3035, CS- E011 Transmission was stopped due to Scan errors appear on the
4035, CS-5035 problems with the image data itself. transmission log.
CS-3035, CS- E012 The scanner attempted to transmit Scan errors appear on the
4035, CS-5035 image data, but was unable to transmission log.
access the corresponding
CS-3035, CS- E020 An attempt to use the Send E-mail Scan errors appear on the
4035, CS-5035 function was made, but the scanner transmission log.
was unable to find the SMTP
server.
CS-3035, CS- E021 The destination of the email is Scan errors appear on the
4035, CS-5035 listed under the restricted domain transmission log.
names, or is not listed under the
CS-3035, CS- E022 The mail contained an email Scan errors appear on the
4035, CS-5035 address that the SMTP server transmission log.
could not find.
CS-3035, CS- E023 The SMTP server is not operating Scan errors appear on the
4035, CS-5035 properly. transmission log.
CS-3035, CS- E024 SMTP Authentication error. Scan errors appear on the
4035, CS-5035 transmission log.
CS-3035, CS- E030 The destination computer cannot Scan errors appear on the
4035, CS-5035 be found. Either the Scan File transmission log.
Utility is not running or it is already
scanner.
CS-3035, CS- E031 The scanner attempted to transmit Scan errors appear on the
4035, CS-5035 image data, but the registered transmission log.
password did not match the
computer.
CS-3035, CS- E032 During the scan-to-PC operation, Scan errors appear on the
4035, CS-5035 the hard drive on the destination transmission log.
computer ran out of available
space.
CS-3035, CS- E033 The versions of the Scan File Utility Scan errors appear on the
4035, CS-5035 do not match. transmission log.
CS-3035, CS- E034 Transmission was not possible Scan errors appear on the
4035, CS-5035 because the Scan File Utility is transmission log.
CS-3035, CS- E035 During group transmission, the Scan errors appear on the
4035, CS-5035 number of the save folder transmission log.
registered in the Scan File Utility
did not match.
CS-3035, CS- E036 During compression of the scanned Scan errors appear on the
4035, CS-5035 image data, the data size went over transmission log.
the maximum limit.
CS-3035, CS- E039 The response received from the Scan errors appear on the
4035, CS-5035 destination computer under the transmission log.
Scan-to-PC function was not an
CS-3035, CS- E059 A command received from the Scan errors appear on the
4035, CS-5035 transmitting computer was not an transmission log.
appropriate one. Trouble has
Address Book.
CS-3035, CS- E061 When selecting the group in the Scan errors appear on the
4035, CS-5035 destination computer under either transmission log.
the Send E-mail or Scan to PC
CS-3035, CS- E080 The FTP server cannot be found. Scan errors appear on the
CS-3035, CS- E081 The FTP server is failed to login. Scan errors appear on the
CS-3035, CS- E082 The storing path is incorrect. Scan errors appear on the
CS-3035, CS- E083 The error occurred in the FTP Scan errors appear on the
4035, CS-5035 server. transmission log.
CS-3035, CS- E101 An error has occurred while Scan errors appear on the
4035, CS-5035 selecting multiple destinations. transmission log.
CS-3035, CS- E00000 or U00000 Fax Communication Error: No Exxxxx: V.34 modem,
4035, CS-5035 response or line busy after the set Uxxxxx: all other modems
number of redials.
CS-3035, CS- E00100 or U00100 Fax Communication Error: Exxxxx: V.34 modem,
4035, CS-5035 Transmission was interrupted by a Uxxxxx: all other modems
4035, CS-5035 Reception was interrupted by a Uxxxxx: all other modems
4035, CS-5035 Recording paper on the destination Uxxxxx: all other modems
CS-3035, CS- E00420 or U00420 Fax Communication Error: A relay Exxxxx: V.34 modem,
4035, CS-5035 request was received from the host Uxxxxx: all other modems
number.
CS-3035, CS- E00421 or U00421 Fax Communication Error: F-code Exxxxx: V.34 modem,
4035, CS-5035 based relay reception was Uxxxxx: all other modems
in the specified F-code relay box
number.
CS-3035, CS- E00430 or U00430 Fax Communication Error: Polling Exxxxx: V.34 modem,
4035, CS-5035 request (confidential or reverse Uxxxxx: all other modems
4035, CS-5035 based bulletin board transmission Uxxxxx: all other modems
mismatch in the permit ID of the
transmitting unit.
4035, CS-5035 Confidential polling transmission Uxxxxx: all other modems
was not registered.
CS-3035, CS- E00431 or U00431 Fax Communication Error: A F-code Exxxxx: V.34 modem,
was not registered.
number.
CS-3035, CS- E00432 or U00432 Fax Communication Error: A F-code Exxxxx: V.34 modem,
mismatch in the F-code confidential
box number.
4035, CS-5035 Confidential polling request was Uxxxxx: all other modems
request was received but data was
not present in the F-code
confidential box.
encryption.
being accessed.
request was received but
code confidential box was being
accessed.
4035, CS-5035 Confidential reception was Uxxxxx: all other modems
registered.
4035, CS-5035 based confidential reception or F- Uxxxxx: all other modems
code based relay reception was
code box was not registered.
4035, CS-5035 based confidential reception or F- Uxxxxx: all other modems
code based relay command
reception was interrupted because
the specific F-code box number
was being accessed.
CS-3035, CS- E00450 or U00450 Fax Communication Error: The Exxxxx: V.34 modem,
4035, CS-5035 destination transmitter Uxxxxx: all other modems
4035, CS-5035 Encrypted reception was Uxxxxx: all other modems
registered.
CS-3035, CS- E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
4035, CS-5035 reception request was received but Uxxxxx: all other modems
accessed.
4035, CS-5035 Ecryption reception was interrupted Uxxxxx: all other modems
registered.
CS-3035, CS- E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
4035, CS-5035 communication was interrupted and Uxxxxx: all other modems
4035, CS-5035 document processor cover is open. Uxxxxx: all other modems
4035, CS-5035 Document jam or the document Uxxxxx: all other modems
CS-3035, CS- E00602 or U00602 Fax Communication Error: Image Exxxxx: V.34 modem,
4035, CS-5035 scanning section problem Uxxxxx: all other modems
4035, CS-5035 document feed. Uxxxxx: all other modems
4035, CS-5035 Document length exceeded the Uxxxxx: all other modems
4035, CS-5035 Recording section cover open. Uxxxxx: all other modems
4035, CS-5035 Recording paper jam. Uxxxxx: all other modems
4035, CS-5035 writing section problem. Uxxxxx: all other modems
CS-3035, CS- E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
4035, CS-5035 empty of recording paper. Uxxxxx: all other modems
CS-3035, CS- E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
4035, CS-5035 recording paper. Uxxxxx: all other modems
CS-3035, CS- E00620 or U00620 Fax Communication Error: Copier Exxxxx: V.34 modem,
4035, CS-5035 fixing unit problem. Uxxxxx: all other modems
4035, CS-5035 drive motor problem. Uxxxxx: all other modems
CS-3035, CS- E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
4035, CS-5035 was not activated after RTS due to Uxxxxx: all other modems
a modem error.
CS-3035, CS- E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
4035, CS-5035 was not transmitted after CTS was Uxxxxx: all other modems
CS-3035, CS- E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
4035, CS-5035 was cut off during communication. Uxxxxx: all other modems
CS-3035, CS- E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
4035, CS-5035 was no file to transmit in the Uxxxxx: all other modems
CS-3035, CS- E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
4035, CS-5035 error. Uxxxxx: all other modems
4035, CS-5035 Communication was interrupted Uxxxxx: all other modems
destination unit.
CS-3035, CS- E00800 or U00800 Fax Communication Error: A page Exxxxx: V.34 modem,
4035, CS-5035 transmission error occurred in G3 Uxxxxx: all other modems
RTN or PIN signal.
4035, CS-5035 transmission error re-occurred in Uxxxxx: all other modems
in ECM mode.
4035, CS-5035 reception error occurred in G3 Uxxxxx: all other modems
reception error.
in ECM mode.
4035, CS-5035 Transmission in G3 mode was Uxxxxx: all other modems
2400bps.
our make).
our make).
make).
units of our make).
exceeded (ECM).
Transmission (ECM).
signal reception.
make).
make).
MPS signal.
EOM signal.
EOP signal.
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
signal (ECM).
during handshake.
reception.
connection.
4035, CS-5035 Reception in G3 mode was Uxxxxx: all other modems
signal.
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).
(ECM).
(ECM).
(ECM).
(ECM).
(short protocol).
transmission.
in the V.34 mode.
signal.
CS-3035, CS- E01400 or U01400 Fax Communication Error: An Exxxxx: V.34 modem,
4035, CS-5035 invalid one-touch key was specified Uxxxxx: all other modems
CS-3035, CS- E01500 or U01500 Fax Communication Error: A Exxxxx: V.34 modem,
4035, CS-5035 communication error occurred Uxxxxx: all other modems
4035, CS-5035 communication error occurred in Uxxxxx: all other modems
not detected.
detected.
was not detected.
detected.
detected.
speed and symbol speed occurs).
After MPh exchange, a DCN signal
CS-3035, CS- E02000 or U02000 Fax Communication Error: Relay Exxxxx: V.34 modem,
4035, CS-5035 broadcast was refused by a relay Uxxxxx: all other modems
command was used.
4035, CS-5035 command failed because the Uxxxxx: all other modems
4035, CS-5035 command from a command station Uxxxxx: all other modems
4035, CS-5035 broadcast was requested to a relay Uxxxxx: all other modems
specified.
4035, CS-5035 based relay broadcast transmission Uxxxxx: all other modems
failed because the data registered
in the F-code relay box was
deleted.
4035, CS-5035 Receiving station information was Uxxxxx: all other modems
received.
4035, CS-5035 interoffice F-code based relay Uxxxxx: all other modems
4035, CS-5035 document was present in the Uxxxxx: all other modems
reception started.
CS-3035, CS- E03100 or U03100 Fax Communication Error: In Exxxxx: V.34 modem,
4035, CS-5035 reverse polling, although no original Uxxxxx: all other modems
4035, CS-5035 confidential polling reception, data Uxxxxx: all other modems
4035, CS-5035 interoffice F-code based bulletin Uxxxxx: all other modems
board reception, data was not
stored in the box specified by the
destination unit.
4035, CS-5035 polling reception from a unit of our Uxxxxx: all other modems
board reception, operation was
interrupted due to a mismatch in
permit ID number or telephone
number.
4035, CS-5035 reception was interupted because Uxxxxx: all other modems
numbers.
4035, CS-5035 confidential polling reception, the Uxxxxx: all other modems
destination.
board reception, the specified F-
code confidential box number was
not registered in the destination
unit.
4035, CS-5035 destination was being accessed. Uxxxxx: all other modems
4035, CS-5035 Confidential polling reception was Uxxxxx: all other modems
numbers.
board reception was interrupted
number.
4035, CS-5035 Confidential polling reception failed Uxxxxx: all other modems
destination unit.
4035, CS-5035 Interoffice F-code based bulletin Uxxxxx: all other modems
board reception failed because the
destination unit had no F-code
based bulletin board transmission
capability, or data was not stored in
any F-code confidental box in the
destination unit.
4035, CS-5035 confidential box specified for Uxxxxx: all other modems
4035, CS-5035 interoffice F-code based Uxxxxx: all other modems
transmission mode, the specified F-
code box number was not
4035, CS-5035 Confidential transmission failed Uxxxxx: all other modems
4035, CS-5035 based transmission failed because Uxxxxx: all other modems
the destination unit had no F-code
based reception capability.
4035, CS-5035 encrypted tranmission, the Uxxxxx: all other modems
4035, CS-5035 Encrypted transmission failed Uxxxxx: all other modems
capability.
in ecryption keys.
4035, CS-5035 transmission with a specified Uxxxxx: all other modems
4035, CS-5035 Password check transmission or Uxxxxx: all other modems
4035, CS-5035 Password check reception was Uxxxxx: all other modems
4035, CS-5035 Password check reception was Uxxxxx: all other modems
interrupted because the permitted
CS-3035, CS- E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,
4035, CS-5035 communication was attempted but Uxxxxx: all other modems
was a G2 machine.
4035, CS-5035 broadcast was requested from a Uxxxxx: all other modems
CS-3035, CS- E12000 or U12000 Fax Communication Error: In F- Exxxxx: V.34 modem,
4035, CS-5035 code based relay reception Uxxxxx: all other modems
memory overflowed.
4035, CS-5035 was commanded but memory Uxxxxx: all other modems
(relay station).
CS-3035, CS- E14000 or U14000 Fax Communication Error: Memory Exxxxx: V.34 modem,
4035, CS-5035 overflowed during confidential Uxxxxx: all other modems
reception.
4035, CS-5035 overflowed in F-code based Uxxxxx: all other modems
4035, CS-5035 overflowed in the destination unit Uxxxxx: all other modems
during interoffice F-code based
transmission.
4035, CS-5035 overflowed during memory Uxxxxx: all other modems
reception.
4035, CS-5035 transmission failed because a Uxxxxx: all other modems
4035, CS-5035 Transmission failed because an Uxxxxx: all other modems
encoding.
4035, CS-5035 Reception failed because an error Uxxxxx: all other modems
CS-3035, CS- "Add paper (top Is the indicated cassette out of
4035, CS-5035 cassette)." paper?
CS-3035, CS- "Add paper in drawer." There is no paper in the drawer

4035, CS-5035 [cassette] indicated.
CS-3035, CS- "Add toner." There is insufficient toner in the
4035, CS-5035 toner cartridge.
CS-3035, CS- "Add toner to resume There is not enough toner in the
4035, CS-5035 copying." copier.
CS-3035, CS- "Attach Finisher"
4035, CS-5035
CS-3035, CS- "Call for Service" Maintenance by qualified service
4035, CS-5035 personnel is required.
CS-3035, CS- "Cannot staple this Stapling is not possible on small

4035, CS-5035 size." size paper.
CS-3035, CS- "Check domain name The scanners domain name and
4035, CS-5035 and host name." host name have not been
registered properly.
CS-3035, CS- "Check paper size." No paper that can be used in the
4035, CS-5035 selected mode is loaded.
CS-3035, CS- "Check the DB The DB Assistant cannot be found.
4035, CS-5035 Assistant PC. Contact
Administratior."
CS-3035, CS- "Check the waste The hole punch chad container in
4035, CS-5035 punch box." the optional Document Finisher is
not set properly.
CS-3035, CS- "Check XX cover." Are any covers open? Does the
4035, CS-5035 message indicate which cover is
open?
CS-3035, CS- "Clean the slit glass The slit glass is dirty. This may
4035, CS-5035 for original feed from result in black lines or blemishes
the DP." appearing on copies when you use
the optional Document Processor.
CS-3035, CS- "Close Document The Document Processor original

4035, CS-5035 processor cover." cover of the optional document
processor is open.
CS-3035, CS- "Close xxx cover x." The cover indicated is open.
4035, CS-5035
CS-3035, CS- "Communication There is a networking problem.
4035, CS-5035 error." when scanning.
CS-3035, CS- "Communication Error" An error has occurred during a fax

4035, CS-5035 transmission or fax reception.
CS-3035, CS- "Communication time A network cable was disconnected

4035, CS-5035 out has occurred." on while data was transmitted.
PC.
CS-3035, CS- "DB Assistant Server Communication could not be
4035, CS-5035 error. Contact continued because an error
administrator." occurred with the DB Assistant or
with the computer on which it is
installed.
CS-3035, CS- "DB Assistant Server DB Assistant is currently
4035, CS-5035 is in use. Try again communicating with another
later." scanner.
CS-3035, CS- "DB Assistant Server The versions of the DB Assistant do
4035, CS-5035 version is different. not match.
Contact administrator."
CS-3035, CS- "Destination address The entered number has not been
4035, CS-5035 is not being registered.
registered."
CS-3035, CS- "Destination PC's The ScanFile Utility is not running.
4035, CS-5035 application is out of
order." when scanning.
CS-3035, CS- "Destination PC's is in The destination computer and the

4035, CS-5035 use. Try again later." scanner are currently
when scanning. communicating.
CS-3035, CS- "Destination PC's There is a problem with the

4035, CS-5035 system error." destination PC.
CS-3035, CS- "Destination PC's The versions of the Addressbook

4035, CS-5035 version is different. do not match.
CS-3035, CS- "Duplex tray The duplex unit is out of order and
4035, CS-5035 inoperable, call duplex copying is not possible.
service."
CS-3035, CS- "E-mail size exceeds The email size exceeds the data
4035, CS-5035 data capacity." capacity.
CS-3035, CS- "Empty the waste The hole punch chad container in
4035, CS-5035 punch box." the optional Document Finisher is
full.
CS-3035, CS- "Error ocurred at FTP Storage has failed because of
4035, CS-5035 Server. Please contact unexpected response from the FTP
administrator." server.
CS-3035, CS- "Exceeds pre- Copy limit for this ID-code has been
4035, CS-5035 registered copying reached. No copying possible.
quantity."
CS-3035, CS- "Fax connection has Transmission failed because data
4035, CS-5035 been cut." on PC. amount (traffic) on the network was
too large.
CS-3035, CS- "Fax connection could 1) The fax system is not installed.
4035, CS-5035 not be made for the 2) C0280 has occurred. 3) Fax
following possible software is not compatible with the
reasons: * The FAX NW-FAX functions. 4) Main PWB is
main unit isn't turned not compatible with the NW-FAX
On. * Network FAX functions. 5) NIC is being initialized.
address is wrong. * A 6) Diagnostic code of NIC has
fault has occurred at occurred. 7) Network cable is
the fax machine." disconnected. 8) Main switch is Off.
when faxing from PC. 9) IP address or hostname is not
correct.
CS-3035, CS- "FAX memory is full." Fax memory became full while
4035, CS-5035 on PC. transmission was performed.
CS-3035, CS- "Finisher is out of The optional Document Finisher is

4035, CS-5035 order. Detach out of order and cannot be used for
Finisher." the moment.
CS-3035, CS- "Load XX paper in The Fixed Size mode is selected in
4035, CS-5035 cassette." the Paper Feed Selection setting.
Or the sizes of the received
documents and the paper in the
selected drawer are not
compatable for printing.
CS-3035, CS- "Memory Full." when The copier memory is full. Exceeds
4035, CS-5035 copying. 322 pages with standard (64MB) of
memory. Exceeds 70,000 pages
with optional 20GB HDD. Yield
based on A4 sized original, 6% fill.
Exceeds 999 originals scanned
consecutively.
CS-3035, CS- "Memory Full." when The memory has reached it's
4035, CS-5035 transmitting. capacity.
CS-3035, CS- "Network error has A connection error of scanner NIC

4035, CS-5035 occurred." on PC. occurred while data was
transmitted.
CS-3035, CS- "Network scanner A system error has occurred on the
4035, CS-5035 interface error." scanner.
CS-3035, CS- "No DC Loop" or "No The modular cord may not be
4035, CS-5035 Dial Tone" connected properly to the line jack
(L) on the fax. Either that, or there
is a problem with the telephone
line.
CS-3035, CS- "No destination The selected destination is not
4035, CS-5035 address being registered.
registered."
CS-3035, CS- "No encryption code is The destination was dialed using a
4035, CS-5035 registered." one-touch key that was designated
for Encrypted Transmission, but the
Encrypted Transmission was not
possible because the
corresponding Encryption Key is no
longer registered in your fax.
CS-3035, CS- "No Response" Dialing was accomplished, but

4035, CS-5035 connection to the other party was
not possible.
CS-3035, CS- "Out of staples. Add There are no staples in the optional
4035, CS-5035 staples." Document Finisher.
CS-3035, CS- "Overflow of original The number of scanned pages

4035, CS-5035 pages. Scanned exceeds 999, the maximum that
documents were can be transmitted at one time.
sent." When transmitting under settings
such as "2-sided" or "booklet" there
may be a case where only 998
pages can be scanned and
transmitted.
CS-3035, CS- "Paper capacity The maximum number of sheets

4035, CS-5035 exceeded. Remove that can be stored on the optional
paper from Finisher." Document Finisher has been
exceeded.
CS-3035, CS- "Paper drawer is out of The drawer currently in use is out
4035, CS-5035 order. Select another of order and cannot be used.
paper drawer."
CS-3035, CS- "Paper Misfeed." Paper has jammed somewhere in

4035, CS-5035 the machine. A document has
jammed in the Document
Processor.
CS-3035, CS- "Paper misfeed. Copier will stop ant the location of
4035, CS-5035 Careful for Drum." the misfeed will appear on the
message display.
CS-3035, CS- "PC of personal The destination Addressbook and

4035, CS-5035 address list is in use. the scanner are currently
Try again later." communicating.
CS-3035, CS- "Ready to copy. Add There is not enough toner in the
4035, CS-5035 toner." copier. Only one copy can be made
at a time. Low toner indication.
CS-3035, CS- "Receive document in Data for received documents was

4035, CS-5035 memory. stored in memory (Memory
Reception) because there was no
paper in any of the drawers.
CS-3035, CS- "Registration Full." The registration is full.

4035, CS-5035
CS-3035, CS- "Remove paper from Paper has been misfed inside the
4035, CS-5035 inner tray of Finisher." optional Document Finisher.
CS-3035, CS- "Replace the waste The waste toner box is fill with
4035, CS-5035 toner box." waste toner.
CS-3035, CS- "Reposition original." The orientation of the original and

4035, CS-5035 the selected paper are different.
CS-3035, CS- "Sender (user) is not User number 001 is not registered
4035, CS-5035 registered. Contact in the "Select sender name" list on
administrator." this scanner.
CS-3035, CS- "Set drawer." One of the drawers [cassettes] is

4035, CS-5035 not closed properly.
CS-3035, CS- "SMTP Authenticaion The MFP cannot login to the SMTP
4035, CS-5035 error. Contact server.
administrator."
CS-3035, CS- "System error. Main A system error has occurred.

4035, CS-5035 switch off/on."
CS-3035, CS- "System error. A system error has occurred.
4035, CS-5035 Disconnect power plug
from the socket."
CS-3035, CS- "The FAX cannot be 1) The main switch is Off and
4035, CS-5035 used" on PC. memory reception is set. 2) Fax is
being reset.
CS-3035, CS- "The FAX is in use" on The following functions are current
4035, CS-5035 PC. in use: copying, fax printing, fax
setting, fax relay, remote diagnosis,
printing interrupt occurs during
transmission, network scanner in
use, maintenance mode in use.
CS-3035, CS- "The file was not The hard disk capacity is exceeded
4035, CS-5035 saved. Check the or the same file name has been
destination PC." sent from more than one scanner at
a time.
CS-3035, CS- "The number of FAX NW-FAX transmission was tried

4035, CS-5035 transmission when 50 items of fax transmission
reservations has was reserved.
reached maximum."
on PC.
CS-3035, CS- "The job has been The interrupt key was pressed
4035, CS-5035 interrupted at the FAX while transmission was performed.
operation panel." on
PC.
CS-3035, CS- "The Path attempted The storage folder is ot found or the
4035, CS-5035 to use for saving does path to the storage folder is
not exist." incorrect.
CS-3035, CS- "This name is already This name is already in use.
4035, CS-5035 in use. Input new
name again."
CS-3035, CS- "This number is This number is already in use.
4035, CS-5035 already in use. Input
new number again."
CS-3035, CS- "Time For Maintenance by qualified service
4035, CS-5035 Maintenance" personnel is required.
CS-3035, CS- "Unable to find There is a problem at your
4035, CS-5035 destination PC. Check computer.
the PC."
CS-3035, CS- "Unable to find FTP
4035, CS-5035 server. Contact
administrator."
CS-3035, CS- "Unable to find PC of There is a problem at the computer

4035, CS-5035 personal address list." where the addressbook resides.
CS-3035, CS- "Unable to find SMTP There is a networking problem to

4035, CS-5035 server. Contact your SMTP server.
administrator."
CS-3035, CS- "Unable to Log in to Login to the FTP server has failed.
4035, CS-5035 the FTP server."
CS-3035, CS- "Unable to use Network is not connected.

4035, CS-5035 scanner."
CS-3035, CS- "Wrong password." Wrong password has been entered.

4035, CS-5035
1) Repl fax card.
1) Update firmware, 2) Install

compatible fax card (Fax Sys (F) of
Fax Sys (J)).
1) Replace Main PWB EEPROM 3

and 4.
20 Start > Execute > Start This code is stored but no displayed.
1) Run simulation U020 (initialize
RAM), 2) Repl backup RAM.
1) Repl fax card.
1) Reload firmware, 2) Repl main PWB

EEPROM 1 and 2. 3) Repl main PWB.
This code is stored but not displayed.

EEPROMs. 3) Repl main PWB, 4)
Division.
EEPROMs. 3) Repl main PWB, 4)
Division.
1) Repl main PWB.
1) Reseat YC43 @ main PWB, and

the connection to the printer PWB, 2)

Repl scanner PWB, 3) Repl main
PWB.
PWB.
1) Repl main PWB.
906 Start > Execute > Start 1) Reseat CN3 @ main PWB, and the
connection to the deck main PWB or
desk main PWB, 2) Repl deck main
PWB or desk main PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat YC4 & YC5 @ main PWB,
and CN2 @ finisher main PWB, 2)
Repl finisher main PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat YC3 @ main PWB, and
CN1 @ mailbox main PWB, 2) Repl
mailbox main PWB, 3) Repl main
PWB.
906 Start > Execute > Start 1) Reseat YC3 @ main PWB, 2) Repl
switchback unit main PWB, 3) Repl
main PWB.
906 Start > Execute > Start 1) Reseat the main DIMM, 2) Repl
main DIMM, 3) Repl main PWB.
906 Start > Execute > Start 1) Reseat lower connector DP to

24 Start > Execute > Start (tech 1) Power Off/On 2) Reseat YC49 @
only) main PCB, 3) Reformat HDD, 4) Repl
main PWB




PWB.



Reseat YC13 @ main PWB, 3) Check
Check YC13-B9 @ main PWB goes
low when upper lift switch is OFF. If
no, replace upper lift switch, 5) Repl
main PWB.
Reseat YC13 @ main PWB, 3) Check
Check YC13-B15 @ main PWB goes
replace lower lift switch, 5) Repl main
PWB.
1 connector.
2 connector.

YC11 @ main PWB, 3) Pinout
main PWB.
YC11 @ main PWB, 3) Pinout
Repl main PWB .
connectors on main PWB and desk
drive motor, 5) Repl desk main PWB,
6) Repl main PWB.
connectors on main PWB and deck
paper conveying motor, 5) Repl deck
main PWB. 5) Repl main PWB.

YC37 @ main PWB, and YC4 @
scanner PWB, 3) Reseat YC4
(scanner home position switch) @
scanner PWB, 4) Repl home position
scanner PWB, 7) Repl main PWB.
1) Reseat YC3 @ scanner PWB, 2)

Reseat YC34 @ main PWB, 4) Pinout
6) Repl main PWB.
1) Reseat connectors @ CCD PWB
and YC34 @ main PWB, 2) Pinout
4) Repl CCD PWB, 5) Repl main
PWB.
1) Reseat YC8 @ main PWB & @
laser unit, 4) Check YC2-1 @ main
source PWB. 5) Check YC8-10 @
main PWB.

laser unit, 4) Check YC2-1 @ main
source PWB. 5) Check YC8-10 @
main PWB.

1) Repl cleaning lamp, 2) Repl main
PWB.
163 Start > Execute > Start 1) Check that thermistor 1 and 2 are
contacting heat roller & clean, and
securely connected (check YC10 @
main PWB), 2) Check thermal switch,
3) Check fixing heaters M & S.
163 Start > Execute > Start 1) Shorted thermistor 1 or 2. Replace

thermistor 1 or 2, 2) Replace power
source PWB,
163 Start > Execute > Start 1) Open thermistor. Check that
thermistor 1 and 2 are contacting heat
roller & clean and not infinite
resistance, 2) Reseat YC10 @ main
PWB, 3) Check thermal switch, 3)
Check fixing heaters.
163 Start > Execute > Start 1) Check wall outlet ground to neutral
voltage. 2) Reseat YC1-3 @ main
PWB and YC2-6 @ power source
PWB. 3) Check for zero-cross signal
YC2-6 @ power source PWB. If
absent, repl PSU (what waveform is
expected?), 3) If present, repl main
PWB.

unit.
1) Read resistance across thermistors.

If infinite resistance replace thermistor,
2) Check YC10 @ main PWB, 3)
Pinout harnass.
1) Replace toner container, 2) Reseat
toner sensor connector, 3) Repl toner
sensor, 4) Repl toner container sensor.
unit)
unit.

unit)
1) Reseat YC16-B7,B8,B9 @ main
1) Reseat YC16-B7,B8,B9 @ main

906 Start > Execute > Start 1) Check paper conveying motor PWB
connectors, 2) Pinout harnass, 3) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reseat paper conveying belt clutch
connector and home position senser,
2) Adjust the paper conveying belt so
that it is in phase, 3) Repl paper
conveying belt clutch, 4) Repl paper
conveying belt home position sensor,
4) Check whether internal tray unit or
front cover catches are damaged.
906 Start > Execute > Start 1) Reseat tray elevation motor
tray elevation motor, 4) Repl finisher
main PWB.
906 Start > Execute > Start 1) Reseat front side registration motor
harnass, 3) Repl front side registration
motor, 4) Repl front side registration
PWB.
906 Start > Execute > Start 1) Reseat rear side registration motor
harnass, 3) Repl rear side registration
motor, 4) Repl rear side registration
PWB.
finisher main PWB.
finisher main PWB.
906 Start > Execute > Start 1) Run mailbox communication test
mode. If there is any communication
problem replace mailbox drive motor,
or mailbox main PWB.

properly.


properly.

entered correctly.
correctly.
working properly.
Consult with your network
administrator to verify that the login
Account Name and Password required
for SMTP Authentication are correct.




Utility.



personal Address Book. If the trouble
is with the computer that is running the
problem.

that problem.
Confirm that the network cable is

properly connected. Verify the host
name or the IP address of the FTP
server is set correctly. Also contact the
network administrator to confirm that
the FTP server is properly operating.
Login to the FTP server has failed.
Check to see if the username and the
password have been properly set.
The storage folder is not found or the
path to the storage folder is incorrect.
Check to see if the storage folder in
the FTP server matches the path
setting registered in this machine.
Storage has failed because of an

unexpected response from the FTP
server. Contact the server
administrator to check to see if writing
is permitted to the login user account.

Load paper.
phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.


phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
phone provider.
Load paper. If the same type of paper
is loaded in another cassette in the
same orientation, you can press either
one of the paper select keys on the
left of the touch panel to switch to the
cassette for copying.
Load paper.
Replace the toner cartridge and waste

toner tank as soon as possible.

immediately.
Connect the optional Document
Finisher securely to the copier.
Contact your service representative. If
"C" and a 4-digit number are displayed
as well, inform the service personnel
of the displayed number.
For details, see the Document
Finisher's Operation Guide.
Check the correct domain name and
host name.
Check the paper.
Make sure that the DB Assistant is

running properly on the computer on
which it is installed.
Set the hole punch chad container

properly.
Clean the slit glass using the cleaning

cloth supplied with the document
processor.
Close the cover securely.

If you are using the Scan to PC
function, check the status of the
destination computer and then try the
operation again. If you are using the
Send E-mail function, check to make
sure that the SMTP server is running,
or consult your network administrator.
If you are using the DB Assistant
function, check to make sure that the
DB Assistant is installed on the
computer.
Check the error code - that indicates

the origin of the error - on the
corresponding Transmission Report
(or Reception Report) that is printed
out in order to confirm the cause of the
error.
Connect the network cables of the

computer and the machine properly.

administrator.
Wait for a while and then try the

operation again.

administrator.
Check the correct number and enter it

again.
Check to make sure thaqt the

ScanFile Utility is runing at the

operation again.
Check the status of the destination

computer and then try the operation
again.
Consult your network administrator.
Contact your service representative
immediately.
Reduce the number of pages being

transmitted, or lower the scaning
resolution, and try to transmit again.
Dispose of the waste hole punch
chads.
Contact the server administrator or

others to check to see is writing is
permitted to the login user account.
Clear the copy count from the

management mode.
Retransmit after a while. Contact

network administrator for check.
1) Install fax system, 2) Check the

connection of the flat cable. 3)
Upgrade firmware. 4) Repl main PWB.
5) Retransmit after a while. 6) RTC
memory is not mounted or poor
connection. 7) Connect network
cables properly. 8) Turn On main
switch. 9) Check the IP address or
hostname in the Fax driver and those
registered in the scanner NIC.
1) Secure memory area (delecte data

in the memory). 2) Add memory. 3)
Retransmit originals with lower
resolution. 4) Divide originals to be
transmitted.
Load paper of the size and type

indicated in the message display. Load
paper of the same size as that of the
received documents.
Print out or clear all scanned data. It is

not possible to copy or scan another
original until one of these two
operations is performed.
Select whether or not you want to
continue and transmit only those
documents that have already been
successfully scanned. If you press the
"Yes" key, the transmission operation
will begin automatically. If you press
the "No" key, the operation will be
cancelled and the touch panel will
return to the initial mode settings.
Connect the scanner NIC properly.
Restart the scanner.
Check the connection of the phone

line to the line jack (L). Or contact your
telephone company.
Register that destination or select

another one.
Register the corresponding Encryption

Key is in the associated memory
location in your fax.
Check with the other party.

Operation Guide and replace the
staple cartridge.
Transmit any further pages separately.
Remove the copies from the

Document Finisher.
Continue copying using another
drawer.
Refer to the Operation Guide for your

copier and remove jammed paper
without leaving any loose scraps.
Refer to the Operation Guide for your
copier and remove the jammed
original document. Reset the originals
in the Document Processor, then
press Start.
Leave the machine On and follow the

prompts on the screen. Be sure not to
touch the drum area that is located
inside the machine when removing the
jammed paper.
Wait a while and then try the operation
again.

immediately.
Once you load paper into one of the

drawers, the documents that were
stored in memory will be printed out. If
"Add paper (top cassette)" is also
displayed at the same time, load paper
into that drawer. If a specific size is
indicated as well in the message
display, load paper of that particular
size.
Delete any unnecessary items and try

the procedure again.
Operation Guide and remove the
paper.

If the [Start] key is pressed, same-
sized copying will be performed.
First register a user under that number
(scanner sender defaults to 001) or
turn the "Selec. Of senders (users)"
setting to Off, then select another user.
Pull out the drawer, check behind it,

and push it back in all the way.
Consult your network administrator to
verify that the login account name and
password required for SMTP
Authentication are correct.
Turn the main power switch off/on to
reset.
Disconnect the power plug from the
outlet and connect it again.
1) Turn On the main switch. 2)

If the amount of data exceeds the

maximum hard disk capacity as
registered in the ScanFile Utility on the
destination computer, increase the
available space on your computer's
hard disk and then try the operation
again. If data with the same file name
has been sent from more than one
scanner at a time, the data can not be
saved. Wait for a while and then try
the operation again, or change the file
name.
Retransmit after interrupt has been

cleared.

Register a different name.
Register a different number.

Check to make sure that the ScanFile
Utility is running and the computer is
able to receive data.
server is not set correctly. Also contact
the administrator or appropriate
person to confirm that the FTP server
is properly operating.
If the Addressbook software is not

running on your computer, start it up. If
it is already running, make sure that
your computer is connected properly
to the network and the network cable
is connected properly to the scanner
interface card.
Check to make sure that the network

cable is connected securely and
properly. If this message appears
immediately after turning the scanner
On, wait a while (~2 minutes) while the
scanner warms up. In any other case,
check to make sure that the SMTP
server is running, or consult with your
network administrator.

Check to make sure the the network
properly. If this message appears
On, wait a while (~2 minutes) while the
scanner warms up.
Enter the correct password.

CS-3050, CS- "Acceptable staple Is the acceptable staple count
4050, CS-5050 count exceeded." exceeded?
CS-3050, CS- "Add paper in cassette Is the indicated cassette out of

4050, CS-5050 #." paper?
CS-3050, CS- "Add paper in MP Is the paper of the specified size

4050, CS-5050 tray." loaded in the multipurpose tray?
CS-3050, CS- "Add staples." Has the document finisher run out
4050, CS-5050 of staples?
CS-3050, CS- "Add toner."

4050, CS-5050
CS-3050, CS- "An error has An internal error has Power Off/On.
4050, CS-5050 occurred." occurred.Make a note of the error
code number displayed on the
panel. See above.
CS-3050, CS- "Box Limit Exceeded." Document Box is full, and no
4050, CS-5050 further storage is available; Job is
cancelled. Repeat Copy Box is full,
and no further repeat copy is
available.
CS-3050, CS- "Cannot connect to

4050, CS-5050 Authentication Server."
CS-3050, CS- "Cannot duplex print Did you select a paper size/type
4050, CS-5050 on this paper." that cannot be duplex printed?
CS-3050, CS- "Cannot execute this Job is restricted by Job Accounting.

4050, CS-5050 job."
CS-3050, CS- "Cannot offset this Did you select a paper size that
4050, CS-5050 paper." cannot be offset (A3, B4, A5R,
B6R, Folio, Ledger, Statement, &
8K)?
CS-3050, CS- "Cannot punch this Did you select a paper size/type
4050, CS-5050 paper type." that cannot be punched?
CS-3050, CS- "Cannot staple this Did you select a paper size/type
4050, CS-5050 paper." that cannot be stapled?
CS-3050, CS- "Check the cover." Are any covers open? Does the
4050, CS-5050 message indicate which cover is
open?
CS-3050, CS- "Check the document Is the document processor open?
4050, CS-5050 processor." Is the top cover of the document
processor open?
CS-3050, CS- "Check the finisher." Is the document finisher set
4050, CS-5050 correctly?"
CS-3050, CS- "Clean the slit glass." Dirt has been identified on the slit
4050, CS-5050 glass.
CS-3050, CS- "Empty the punch The punch waste box of the 3,000
4050, CS-5050 waste box." sheet finisher is full.
CS-3050, CS- "Failed to specify Job Job accounting is not specified in
4050, CS-5050 Accounting." the print driver.
CS-3050, CS- "Failed to store job

4050, CS-5050 retention data."
CS-3050, CS- "Fax box limit Fax box is full, and no further
4050, CS-5050 exceeded." storage is available.
CS-3050, CS- "Finisher tray is full of Is the acceptable storage capacity

4050, CS-5050 paper." exceeded for the document finisher
tray?"
CS-3050, CS- "Folding tray is full of Is the acceptable storage capacity

4050, CS-5050 paper." exceeded for the folding tray of the
3,000 sheet document finisher?"
CS-3050, CS- "Hard Disk error. Job An error has occurred on the hard
4050, CS-5050 is cancelled. Press disk.
[End] ##"
CS-3050, CS- "Incorrect Login User

4050, CS-5050 Name or Password."
CS-3050, CS- "Job Accounting The print count exceeded the
4050, CS-5050 restriction exceeded." acceptable count restricted by Job
Accounting.
CS-3050, CS- "Job Separator is full Is the maximum capacity of the job
4050, CS-5050 of paper." separator tray exceeded?
CS-3050, CS- "KPDL error." A PostScript error has occurred.
4050, CS-5050
CS-3050, CS- "Mailbox tray is full of

4050, CS-5050 paper."
CS-3050, CS- "Memory card error. Memory Card Error: Format error.
4050, CS-5050 Job is cancelled.
Press [End]. Code: 01
CS-3050, CS- "Memory card error. Memory Card Error: Insufficient

4050, CS-5050 Job is cancelled. memory card space to complete
Press [End]. Code: 04 this operation.
CS-3050, CS- "Memory card error." Was the memory card (Compact
4050, CS-5050 Flash) removed while being
accessed? Was a valid memory
card inserted?
CS-3050, CS- "Memory is full." Unable to continue the job, as the
4050, CS-5050 memory is used up."
CS-3050, CS- "Memory Is Low" Logic Lockup Turn power Off/On.

4050, CS-5050
CS-3050, CS- "Paper Jam. ###" Make a note of the jam location
4050, CS-5050 number displayed on the panel.
Leave the machine On.
CS-3050, CS- "Print overrun." Warning. Low printer memory.
4050, CS-5050
CS-3050, CS- "Removable memory An error has occurred on the USB
4050, CS-5050 error." stick memory or Compact Flash
memory.
CS-3050, CS- "Removable memory
4050, CS-5050 was removed."
CS-3050, CS- "Replace all originals
4050, CS-5050 and press [Continue]."
CS-3050, CS- "Replace the waste The waste toner box is full.
4050, CS-5050 toner box."
CS-3050, CS- "Reset all originals in Are there any originals left in the
4050, CS-5050 the document document processor?
processor."
CS-3050, CS- "Scanner memory is Scanning cannot be performed due
4050, CS-5050 full." to insufficient memory for the
scanner. Is the acceptable
scanning count exceeded?
CS-3050, CS- "Scanner Paused" DMA transmission of compressed, Turn power Off/On.
4050, CS-5050 ecompressed, rotated, relocated, or
blanked-out image data does not
of time.
CS-3050, CS- "Set the folding tray." Is the folding tray correctly installed
4050, CS-5050 to the 3,000 sheet capacity
document finisher?
CS-3050, CS- "Set the folding unit." Is the folding tray correctly installed
4050, CS-5050 to the 3,000 sheet capacity
document finisher?
CS-3050, CS- "Set the punch waste The waste toner box is not installed
4050, CS-5050 box." correctly.
CS-3050, CS- "Set the waste toner The waste toner box is not installed
4050, CS-5050 box." correctly.
CS-3050, CS- "Staple error." The location of the jam will be
4050, CS-5050 indicated on the panel. Leave the
machine On.
CS-3050, CS- "Staple jam." The location of the jam will be
4050, CS-5050 indicated on the panel. Leave the
machine On.
CS-3050, CS- "The ID is not The account ID# does not match.
4050, CS-5050 registered."
CS-3050, CS- "The memory card is Is the removable memory formatted
4050, CS-5050 not formatted." by this machine?
CS-3050, CS- "The phone receiver is

4050, CS-5050 off the hook."
CS-3050, CS- "The removable Is the removable memory formatted
4050, CS-5050 memory is not by this machine?
formatted."
CS-3050, CS- "The source file is not The specified file is not found.
4050, CS-5050 found."
CS-3050, CS- "Top tray of the The exit tray at the top of the
4050, CS-5050 machine is full of machine is full.
paper."
CS-3050, CS- "Tray # is full of Is the acceptable storage capacity
4050, CS-5050 paper." exceeded for any of the output
trays A, B, or C of the 3,000 sheet
capacity document finisher?
CS-3050, CS- "Warning low Further scanning cannot be

4050, CS-5050 memory." performed due to insufficient
memory.
CS-3050 (2GN), 0xFBxx Undefined. Turn power Off/On.

CS-4050 (2GP),
CS-5050 (2GR),
CS-420i (2KR),
CS-520i (2KS)
CS-3050, CS- C0030 Fax PWB Problem. Processing with Turn power Off/On.
4050, CS-5050, fax software is disabled due to
CS-420i, CS-520i software or hardware issues.
CS-3050, CS- C0060 Main PWB Type Mismatch Error. Turn power Off/On.
4050, CS-5050
CS-420i, CS-520i C0060 Main PWB Type Mismatch Error. 10871087
CS-420i, CS-520i C0070 Abnormal Detection Of Fax Control Turn power Off/On.
PWB Incompatability. Fax software
is not compatible with main PWB
software.
compatible with main PWB
software.
CS-420i, CS-520i C0100 Main PWB EEPROM Backup Turn power Off/On.
Memory Device Problem. EEPROM
can not be written or read.
CS-420i, CS-520i C0120 MAC Address Data Error. For data Turn power Off/On.
in which the MAC address is
invalid.
4050, CS-5050 Memory Device Problem. EEPROM
4050, CS-5050 Memory Data Problem. Abnormal
4050, CS-5050 Memory Device Problem. EEPROM
cannot be written or read.
CS-420i, CS-520i C0150 Engine PWB EEPROM Backup Turn power Off/On.
Memory Device Problem. No
response is issued from the device
in reading/writing for 5ms or more,
repeated five times successively.
Mismatch of reading data from two
locations occurs eight times
successively. Mismatch between
writing data and reading data
occurs eight times successively.
CS-420i, CS-520i C0160 Engine PWB EEPROM Backup Turn power Off/On.
Memory Data Problem. Abnormal
CS-3050, CS- C0160 Engine PWB EEPROM Backup Turn power Off/On. If code
4050, CS-5050 Memory Data Problem. Abnormal immediately returns
reading data from EEPROM. Read initialize backup data for
& write data do not match five times image processing: Status >
consecutively. 10871087
4050, CS-5050 error is detected in the main and
counters.
CS-420i, CS-520i C0170 Copy Counts Problem. A checksum Turn power Off/On.
error is detected in the main and
counters.
4050, CS-5050, Machine number does not match
CS-420i, CS-520i on main and engine PWBs
CS-3050, CS- C0600 Main PWB DIMM Installed Turn power Off/On.
4050, CS-5050 Incorrectly.
CS-3050, CS- C0610 Main PWB DIMM error Turn power Off/On.
4050, CS-5050
CS-420i, CS-520i C0620 Fax Image DIMM Problem. DIMM is Turn power Off/On.
not installed correctly. DIMM cannot
be accessed.
4050, CS-5050, decompressed, rotated, relocated,
CS-420i, CS-520i or blanked-out image data does not
of time.
CS-3050, CS- C0640 Hard Disk Drive cannot be First try turning power
4050, CS-5050, accessed Off/On. If code immediately
CS-420i, CS-520i returns format hard drive:
Status > 10871087
CS-420i, CS-520i C0650 Fax Image DIMM Check Problem. Turn power Off/On.
Improper DIMM or DIMM from
another machine is installed.
CS-3050, CS- C0700 Optional CF backup is not suitable. Power Off. Reseat BU-10
4050, CS-5050 CF card. Power On. If code
immediately returns
initialize CF: Status >
10871087
CS-3050, CS- C0800 Image processing problem. JAM05 Turn power Off/On.
4050, CS-5050, is detected twice.
CS-420i, CS-520i
CS-3050, CS- C0830 Fax Flash ROM program area First try turning power
4050, CS-5050, checksum error. A checksum error Off/On. If code immediately
CS-420i, CS-520i occurred with the program of the returns reload fax firmware.
fax control PWB.
CS-420i, CS-520i C0840 Faults of RTC. The time is judged 10871087
to go back based on the
comparison of the RTC time and
the current time, or five years or
more have passed.
CS-420i, CS-520i C0870 Fax Control PWB to Main PWB Turn power Off/On.
high capacity data transfer
problem. High-capacity data
transfer between the fax control
PWB and the scanner MIP PWB
was not normally performed after
10 retries.
CS-3050, CS- C0870 Fax PWB to Main PWB high Turn power Off/On.
4050, CS-5050 capacity data transfer problem.
CS-3050, CS- C0880 Fax PWB program archive problem. Turn power Off/On.
4050, CS-5050
CS-3050, CS- C0920 Fax File System Error. The backup Turn power Off/On.
4050, CS-5050, data is not retained for file system
CS-420i, CS-520i abnormality of flash memory of the
fax control PWB.
CS-3050, CS- C1010 Cassette #1 Lift Motor error. Status > 10871087
4050, CS-5050 Exceeds 12 seconds of operation
or 500ms of overcurrent.
CS-420i, CS-520i C1010 Cassette #1 Lift Motor error. Lift 10871087

switch 1 does not turn On within 12
seconds of cassette insertion,
detected four times successively.
CS-3050, CS- C1020 Cassette #2 Lift Motor error. Status > 10871087
4050, CS-5050 Exceeds 12 seconds of operation
or 500ms of overcurrent.
CS-420i, CS-520i C1020 Cassette #2 Lift Motor error. Lift 10871087

switch 2 does not turn On within 12
seconds of cassette insertion,
detected four times successively.
CS-3050, CS- C1030 PF-700 optional cassette #3 lift Status > 10871087
4050, CS-5050 motor error.
CS-420i, CS-520i C1030 PF-720(B) optional cassette #3 lift 10871087
motor error. PF lift switch 1 does
not turn On within 12 seconds of
cassette insertion, detected two
times successively. After 1 second
of lift motor drive, the lift
overcurrent protective monitor
signal is detected for 500ms or
more, two times successively.
CS-3050, CS- C1040 PF-700 optional cassette #4 lift Status > 10871087
4050, CS-5050 motor error.
CS-420i, CS-520i C1040 PF-720(B) optional cassette #4 lift 10871087

motor error. PF lift switch 2 does
not turn On within 12 seconds of
cassette insertion, detected two
times successively. After 1 second
of lift motor drive, the lift
signal is detected for 500ms or
more, two times successively.
CS-420i, CS-520i C1100 PF-760(B) (Left) Lift Motor 1 error. 10871087

Exceeds 1 second overcurrent.
CS-3050, CS- C1110 PF-750 (Right) Lift Motor 2 error. Status > 10871087
4050, CS-5050 Exceeds 1 second overcurrent.
CS-420i, CS-520i C1110 PF-760(B) (Right) Lift Motor 2 error. 10871087

Exceeds 1 second overcurrent.
CS-3050, CS- C1120 PF-750 (Left) Lift Motor 1 position Status > 10871087
4050, CS-5050 problem. PF switch 2 remains off
after 30 seconds of motor
operation.
CS-420i, CS-520i C1120 PF-760(B) (Left) Lift Motor 1 10871087

position problem. Level switch 1
remains off after 30 seconds of PF
lift motor 1 operation.
CS-3050, CS- C1130 PF-750 (Right) Lift Motor 2 position Status > 10871087
4050, CS-5050 problem. PF switch 1 remains off
after 30 seconds of motor
operation.
CS-420i, CS-520i C1130 PF-760(B) (Right) Lift Motor 2 10871087

position problem. Level switch 2
remains off after 30 seconds of PF
lift motor 2 operation.
CS-3050, CS- C1800 PF-700/PF-750 Communication Status > 10871087

CS-420i, CS-520i C1800 PF-720(B)/PF-760(B) 10871087

Communication Problem. A
communication error from the
optional paper feeder is detected
10 times successively.
CS-3050, CS- C1900 PF-700 EEPROM error. Write data Turn power Off/On.
4050, CS-5050 & Read data are not in agreement
three times consecutively.
CS-420i, CS-520i C1900 PF-720(B) EEPROM error. Write Turn power Off/On.
data & Read data are not in
agreement three times
consecutively.
CS-3050, CS- C2000 Drive Motor Problem. Stable Off is Turn power Off/On.
CS-420i, CS-520i motor stability. Stabilization is not
detected with 6 sec of activation.
CS-3050, CS- C2250 Main Charge Cleaner Motor error. Turn power Off/On.
4050, CS-5050 Lock error is detected three times
in a row during cleaner motor
operation.
CS-420i, CS-520i C2250 Main Charge Cleaning Motor Error. Turn power Off/On.
Lock error is detected three times
in a row during a reciprocating
cleaning motion.
CS-3050, CS- C2500 Paper Feed Motor error. Stable Off Turn power Off/On.
4050, CS-5050, is detected exceeding 1 sec after
CS-420i, CS-520i motor stability. Stabilization is not
detected within 6 seconds of
activation.
CS-3050, CS- C2600 PF-700 Drive Motor error. Lock Turn power Off/On.
4050, CS-5050 signal exceeds 500ms.
CS-420i, CS-520i C2600 PF-720(B) Drive Motor Error. Lock 10871087

signal exceeds 450ms.
CS-3050, CS- C2600 PF-750 Paper Conveying Motor Status > 10871087
4050, CS-5050 error. Lock signal exceeds 450ms.
CS-420i, CS-520i C2600 PF-760(B) Paper Conveying Motor 10871087

error. Lock signal exceeds 450ms.

4050, CS-5050 Scanner home position is not
CS-420i, CS-520i C3100 Scanner Carriage Problem. Turn power Off/On.

Scanner home position is not
4050, CS-5050 lamp does not reach the input value
threshold within 5 sec of
commencing reading.
CS-420i, CS-520i C3200 Exposure Lamp Problem. Exposure Turn power Off/On.
lamp does not reach the input value
illumination.
CS-420i, CS-520i C3210 CIS Lamp Problem. Exposure lamp 10871087

does not exceed the input threshold
value within 5 sec of CIS
illumination.
CS-3050, CS- C3210 Exposure Lamp Problem. Exposure Status > 10871087
4050, CS-5050 lamp does not exceed the input
threshold value within 5 sec of
commencing reading.
CCD.
CS-420i, CS-520i C3300 Optical AGC Problem. After AGC Turn power Off/On.
correct input is not obtained at the
CCD.
CS-3050, CS- C3310 CIS AGC Problem. After AGC Status > 10871087
CIS.
CS-420i, CS-520i C3310 CIS AGC Problem. After AGC 10871087
CIS.
4050, CS-5050 Scanner and SHD.
CS-420i, CS-520i C3500 Communication Error Between Turn power Off/On.

Scanner and SHD.
CS-420i, CS-520i C3900 ISC PWB Backup Memory Turn power Off/On.
Read/Write Problem. Read & Write
data does not match.
CS-3050, CS- C3900 Scanner PWB Backup Memory Turn power Off/On.
4050, CS-5050 Read/Write Problem. Read & Write
CS-420i, CS-520i C3910 ISC PWB Backup Memory Data Turn power Off/On.
Problem. Data in a specified area
of the backup memory does not
CS-3050, CS- C3910 Scanner PWB Backup Memory Turn power Off/On. If code
4050, CS-5050 Data Problem. Data in a specified immediately returns
area of the backup memory does initialize backup data for
not match the specified values. scanning: Status >
10871087
4050, CS-5050 Problem. Polygon motor does not
activation.
CS-420i, CS-520i C4000 Polygon Motor Synchronization Turn power Off/On.
activation.
4050, CS-5050 Problem. Stable Off is detected for
CS-420i, CS-520i C4010 Polygon Motor Steady-State Turn power Off/On.
Problem. Stable Off is detected for
CS-420i, CS-520i C4100 BD Steady-State Problem. ASIC Turn power Off/On.
detects a Beam Detect error for
800ms sec after polygon motor
stabilization, five times
successively.
4050, CS-5050 detects a Beam Detect error A for 2
stabilization.
CS-3050, CS- C5300 Cleaning Lamp Broken Wire. While Turn power Off/On.
4050, CS-5050 the cleaning lamp is On, the broken
2 sec continuously.
CS-420i, CS-520i C6000 Fuser Heater Break. Thermistor1 10871087
detected less than 70C/158F for 10
sec during warmup & ready.
Thermistor2 detected less than
40C/104F for 10 sec during
warmup & ready. Temp at
thermistor 1 or 2 does not rise by at
least 1C/1.8F for 5 sec.
CS-3050, CS- C6000 Fuser Heater Break. Thermistor1 Status > 10871087
4050, CS-5050 detected less than 70C/158F for 10
sec during warmup & ready.
warmup & ready. Temp at
thermistor 1or 2 does not rise by at
least 1C/1.8F within 5 sec.
CS-3050, CS- C6020 Abnormally High Thermistor Status > 10871087
4050, CS-5050 Temperature. Thermistor 1 or 2 is
detected 250C/482F for 40ms or
more.
CS-420i, CS-520i C6020 Abnormally High Thermistor 10871087
Temperature. Thermistor 1 or 2 is
detected 250C/482F for 40ms or
more.
CS-3050, CS- C6030 Fixing Thermistor Break Error. Status > 10871087
4050, CS-5050 Thermistor break signal is detected
for 1 sec.
CS-420i, CS-520i C6030 Fixing Thermistor Break Error. 10871087

Thermistor break signal is detected
for 1 sec.
CS-420i, CS-520i C6040 Fixing Thermistor 1 Detection Error. 10871087

Fuser thermistor 1 detected an
abnormal value for 1 sec.
CS-3050, CS- C6050 Abnormally Low Thermistor Status > 10871087

4050, CS-5050 Temperature. Thermistor 1 is
detected 80C/176F or less for 1 sec
continuously during copying.
CS-420i, CS-520i C6050 Abnormally Low Thermistor 10871087

Temperature. Thermistor 1 is
detected 80C/176F or less for 1 sec
CS-3050, CS- C6400 Zero-Cross Signal Error. While Status > 10871087
4050, CS-5050 fuser heater On/Off control is
CS-420i, CS-520i C6400 Zero-Cross Signal Error. While 10871087
fuser heater On/Off control is
CS-3050, CS- C6410 Fuser Unit Connection Insertion Turn power Off/On.
4050, CS-5050, Problem. Absence of fuser unit is
CS-420i, CS-520i detected.
CS-3050, CS- C6420 Fuser Unit Fuse Cut Problem. The Turn power Off/On.
4050, CS-5050 fuse has been cut 33 sec after the
fuse cut signal is turned on.
CS-3050, CS- C7300 Toner Container Problem. Toner Turn power Off/On.
4050, CS-5050 level is not detected when toner
empty is detected.
CS-420i, CS-520i C7300 Toner Container Problem. Toner Turn power Off/On.
level is not detected when toner
empty is detected.
CS-3050, CS- C7400 Developing Unit Connection Turn power Off/On.
4050, CS-5050, Insertion Problem. Absence of the
CS-420i, CS-520i developing unit is detected.
4050, CS-5050, Problem. Absence of the drum unit
CS-420i, CS-520i is detected.
4050, CS-5050 Thermistor on the environmental
CS-420i, CS-520i C7800 Broken External Thermistor Wire. Turn power Off/On.
Thermistor on the environmental
4050, CS-5050, Thermistor input value is 0.5v or
CS-420i, CS-520i less.
CS-3050, CS- C7900 Drum EEPROM Error. Reading or Turn power Off/On.
4050, CS-5050, writing to the EEPROM cannot be
CS-420i, CS-520i performed.
CS-3050, CS- C7910 Developing EEPROM Error. Turn power Off/On.
4050, CS-5050, Reading or writing to the EEPROM
CS-420i, CS-520i cannot be performed.
CS-3050, CS- C8020 DF-710 Punch Motor Problem. Status > 10871087
4050, CS-5050 Punch motor lock signal is detected
for 500ms or more during
activation.
CS-420i, CS-520i C8020 PH-5A Punch Motor Problem. 10871087
Punch motor lock signal is detected
for 500ms or more during
activation.
CS-3050, CS- C8030 DF-730 Tray Upper Limit Detection Status > 10871087
4050, CS-5050 Problem. When tray elevation
motor raises a tray, the upper limit
switch detects On condition.
CS-420i, CS-520i C8030 DF-780(B) Tray Upper Limit 10871087

Detection Problem. When tray
elevation motor raises a tray, the
upper limit switch detects On
condition.
CS-420i, CS-520i C8040 DF-780(B) Belt Problem. The belt 10871087

sensor does not turn On/Off within
the specified time of the belt
solenoid turning On.
CS-3050, CS- C8050 DF-710 Paper Conveying Belt Status > 10871087
4050, CS-5050 Motor 1 Error. Paper conveying belt
home position sensor 1 does not
turn Off within 1.5 sec. Paper
sensor 1 does not turn On within
2.5 sec. Jam 88.
CS-420i, CS-520i C8050 DF-760(B) Paper Conveying Belt 10871087
Motor 1 Error. Paper conveying belt
2.5 sec. Jam 88.
CS-3050, CS- C8060 DF-710 Paper Conveying Belt Status > 10871087
4050, CS-5050 Motor 2 Error. Paper conveying belt
2.5 sec.
CS-420i, CS-520i C8060 DF-760(B) Paper Conveying Belt 10871087

Motor 2 Error. Paper conveying belt
1.5 sec.
CS-3050, CS- C8070 DF-710 Internal Tray Status > 10871087

4050, CS-5050 Communication Error. The
connection is detected, but
communication is not possible with
the internal tray.
CS-420i, CS-520i C8070 DF-760(B) Internal Tray 10871087
Communication Error. The
connection is detected, but
the internal tray.
CS-3050, CS- C8140 DF-710 Main Tray Problem. Main Status > 10871087
4050, CS-5050 tray is not detected in not detected
by main tray top limit detection
sensor or main tray capacity
detection sensor within 20 sec of
ascending. Main tray upper limit
detection sensor or main tray load
detection sensor is not detected as
Off within 20 sec of main tray
descending. Main tray lower limit
detection sensor is not detected as
On within 20 sec of main tray
descending. Main tray upper limit
detection sensor or main tray load
detection sensor remain on for 2
sec or more during main tray
ascent.
CS-3050, CS- C8140 DF-730 Tray Elevation Motor Status > 10871087
4050, CS-5050 Problem. Tray lower limit sensor or
CS-420i, CS-520i C8140 DF-760(B) Main Tray Problem. 10871087

Main tray is not detected by main
tray top limit detection sensor or
main tray paper upper surface
detection sensor or main tray paper
upper surface detection sensor is
not detected as Off within 20 sec of
main tray descending. Main tray
lower limit detection sensor is not
detected as On within 20 sec of
main tray descending. Main tray
upper limit detection sensor or main
tray paper upper surface detection
sensor remain on for 2 sec or more
during main tray ascent.
CS-420i, CS-520i C8140 DF-780(B) Tray Elevation Motor 10871087

Problem. Tray lower limit sensor or
paper surface sensor 1/2 cannot be
detected within 10 seconds of tray
motor activation.
CS-3050, CS- C8170 DF-710 Side Registration Motor 1 Status > 10871087
4050, CS-5050 Problem. During initial rotations
home position is not detected within
3 sec. Jam 88.
CS-3050, CS- C8170 DF-720 Front Side Registration Status > 10871087
4050, CS-5050 Motor Problem. During initial
rotations home position is not
CS-420i, CS-520i C8170 DF-720(B) Front Side Registration 10871087
Motor Problem. During initial
CS-3050, CS- C8170 DF-730 Adjustment Motor Problem. Status > 10871087
4050, CS-5050 Adjustment motor home position
motor is not detected within a
specific time during activation.
CS-420i, CS-520i C8170 DF-760(B) Side Registration Motor 10871087

1 Problem. During initial rotations
3 sec. Jam 88.
CS-3050, CS- C8180 DF-710 Side Registration Motor 2 Status > 10871087
4050, CS-5050 Problem. During initial rotations
3 sec. Jam 88.
CS-3050, CS- C8180 DF-720 Rear Side Registration Status > 10871087
CS-420i, CS-520i C8180 DF-720(B) Rear Side Registration 10871087

Motor Problem. During initial
CS-420i, CS-520i C8180 DF-760(B) Side Registration Motor 10871087

2 Problem. During initial rotations
3 sec. Jam 88.
CS-3050, CS- C8190 DF-720 Trailing Edge Registration Status > 10871087
on within 3 sec.
CS-420i, CS-520i C8190 DF-720(B) Trailing Edge 10871087

Registration Motor Problem. During
initial rotations home position is not
on within 3 sec.
CS-3050, CS- C8210 DF-710 Stapler Moving Motor 1 Status > 10871087
4050, CS-5050 Error. During initial rotations home
position is not detected within 1.5
sec.
CS-3050, CS- C8210 DF-720 Finisher Stapler Problem. Status > 10871087
4050, CS-5050 Stapler home position sensor does
not change state from non-detect to
detect within 200ms of forward
(CCW) rotation. During initial
rotations stapler home position
detection does not change state
from non-detect to detect within
600ms of reverse (CW) rotation.
CS-420i, CS-520i C8210 DF-720(B) Finisher Stapler 10871087

Problem. Stapler home position
non-detect to detect within 200ms
of forward (CCW) rotation. During
initial rotations stapler home
position detection does not change
state from non-detect to detect
within 600ms of reverse (CW)
rotation.
CS-3050, CS- C8210 DF-730 Stapler Problem. Home Status > 10871087
4050, CS-5050 position is not detected within a
specific time of activation.
CS-420i, CS-520i C8210 DF-760(B) Stapler Moving Motor 1 10871087
Error. During initial rotations home
sec.
CS-420i, CS-520i C8210 DF-780(B) Stapler Problem. Home 10871087
position is not detected within a
specific time of activation. Jam 82
CS-3050, CS- C8220 DF-710 Stapler Moving Motor 2 Status > 10871087
4050, CS-5050 Error. During initial rotations home
sec.
CS-420i, CS-520i C8220 DF-760(B) Stapler Moving Motor 2 10871087
Error. During initial rotations home
sec.
CS-3050, CS- C8230 DF-710 Stapler Motor Problem. Status > 10871087
4050, CS-5050 Jam 82 is indicated.
CS-420i, CS-520i C8230 DF-760(B) Stapler Motor Problem. 10871087

Jam 82 is indicated.
CS-3050, CS- C8300 BF-710 Centerfold Unit Status > 10871087

4050, CS-5050 Communiation Error. Although the
connection is detected,
the centerfold unit.
CS-420i, CS-520i C8300 BF-720 Centerfold Unit 10871087
Communiation Error. Although the
connection is detected,
CS-3050, CS- C8310 BF-710 Centerfold Side Status > 10871087

4050, CS-5050 Registration Motor 1 Problem.
During initial rotations home
position is not detected within
1000ms.
CS-420i, CS-520i C8310 BF-720 Centerfold Side 10871087

Registration Motor 2 Problem.
1000ms.
CS-3050, CS- C8320 BF-710 Centerfold Paper Status > 10871087

4050, CS-5050 Conveying Belt Motor Problem.
2500ms.
CS-420i, CS-520i C8320 BF-720 Centerfold Paper 10871087
Conveying Belt Motor Problem.
2500ms.
CS-420i, CS-520i C8320 DF-780(B) Adjustment Motor 2 10871087

Problem. Adjustment sensor 2 does
not turn On/Off within the specified
time of adjustment motor 2
activation.
CS-3050, CS- C8330 BF-710 Blade Motor Problem. Status > 10871087
4050, CS-5050 During initial rotations home
1500ms.
CS-420i, CS-520i C8330 BF-720 Blade Motor Problem. 10871087

1500ms.
CS-420i, CS-520i C8330 DF-780(B) Adjustment Motor 1 10871087

Problem. Adjustment sensor 1 does
not turn On/Off within the specified
activation.
CS-3050, CS- C8340 BF-710 Centerfold Staple Motor Status > 10871087
4050, CS-5050 Problem. Jam 89.
CS-420i, CS-520i C8340 BF-720 Centerfold Staple Motor 10871087

Problem. Jam 89.
CS-3050, CS- C8350 BF-710 Centerfold Side Status > 10871087

4050, CS-5050 Registration Motor 2 Problem.
1000ms.
CS-420i, CS-520i C8350 BF-720 Centerfold Side 10871087

Registration Motor 1 Problem.
1000ms.
CS-420i, CS-520i C8350 DF-780(B) Roller Motor Problem. 10871087
Roller sensor does not turn On/Off
within the specified time of the
roller motor turning On.
CS-3050, CS- C8360 BF-710 Centerfold Main Motor Status > 10871087
4050, CS-5050 Problem. The motor lock signal is
detected for more than 1000ms
during activation.
CS-420i, CS-520i C8360 BF-720 Centerfold Main Motor 10871087

Problem. The motor lock signal is
during activation.
CS-420i, CS-520i C8360 DF-780(B) Slide Motor Problem. 10871087

The slide sensor does not turn
On/Off within the specified time of
the slide motor turning On.
CS-3050, CS- C8440 DF-730 Sensor Adjusting Problem. Status > 10871087
4050, CS-5050 The paper entry sensor cannot be
adjusted within the specified range.
CS-420i, CS-520i C8440 DF-780(B) Sensor Adjusting 10871087

Problem. The paper entry sensor
cannot be adjusted within the
specified range.
CS-3050, CS- C8460 DF-730 EEPROM Problem. Status > 10871087

4050, CS-5050 Reading to or writing from
CS-420i, CS-520i C8460 DF-780(B) EEPROM Problem. 10871087
Reading to or writing from
CS-3050, CS- C8500 MT-710 Communication Error. The Status > 10871087
4050, CS-5050 connection is detected, but
the mailbox.
CS-420i, CS-520i C8500 MT-720(B) Communication Error. 10871087
The connection is detected, but
the mailbox.
CS-3050, CS- C8510 MT-710 Drive Motor Problem. The Status > 10871087
4050, CS-5050 motor lock signal is detected for
more than 500ms during activation.
CS-420i, CS-520i C8510 MT-720(B) Drive Motor Problem. 10871087
The motor lock signal is detected
for more than 500ms during
activation.
CS-3050, CS- C8800 DF-710 Communication Problem. Status > 10871087

4050, CS-5050 No communication: there is no
reply after (5) tries. Abnormal
communication: a parity or
checksum error is detected (5)
CS-420i, CS-520i C8800 DF-760(B) Communication 10871087

Problem. A communication error
from the document finisher is
detected (10) times in successively.
CS-3050, CS- C8900 DF-710 Backup Memory Data Turn power Off/On.
4050, CS-5050 Problem. Read and write data does
not match.
CS-420i, CS-520i C8900 DF-760(B) Backup Memory Data Turn power Off/On.
Problem. Read and write data does
not match three times successively.
CS-420i, CS-520i C8910 PH-5A Backup Memory Data Turn power Off/On.
CS-3050, CS- C8910 PH-5A Backup Memory Data Turn power Off/On.
not match.
CS-3050, CS- C8920 MT-710 Backup Memory Data Turn power Off/On.
not match.
CS-420i, CS-520i C8920 MT-720(B) Backup Memory Data Turn power Off/On.
not match.
CS-3050, CS- C8930 BF-710 Backup Memory Data Turn power Off/On.
not match.
CS-420i, CS-520i C8930 BF-720 Backup Memory Data Turn power Off/On.
CS-3050, CS- C9000 DP-700 Communication Problem. A Status > 10871087

4050, CS-5050 communication error is detected.
CS-420i, CS-520i C9000 DP-750(B)/DP-760B 10871087
Communication Problem. A
CS-3050, CS- C9040 DP-700 Lift Motor Ascent Error. The Status > 10871087
4050, CS-5050 DP lift upper limit switch is not
detected within 10000 pulses. After
a one time retry, the DP lift upper
limit switch could not be turned On.
CS-420i, CS-520i C9040 DP-750(B)/DP-760(B) Lift Motor 10871087

Ascention Error. The tray upper
limit switch does not turn On within
2 sec of DP lift motor activation.
CS-3050, CS- C9050 DP-700 Lift Motor Descent Error. Status > 10871087
4050, CS-5050 The DP lift lower limit switch is not
a one time retry, the DP lift lower
limit switch could not be turned On.
CS-420i, CS-520i C9050 DP-750(B)/DP-760(B) Lift Motor 10871087

Descent Error. The tray lower limit
switch does not turn On within 2
sec of DP lift motor activation.
CS-3050, CS- C9060 DP-700 EEPROM Error. Read and Status > 10871087
4050, CS-5050 write data does not match. Data in
the specified area of the backup
specified values.
CS-420i, CS-520i C9060 DP-750(B)/DP-760(B) EEPROM 10871087
Error. Read and write data does not
match. Data in the specified ara of
the backup memory does not
CS-3050, CS- C9070 DP-700 Communication Error Status > 10871087
4050, CS-5050 between the DP and SHD. A
CS-420i, CS-520i C9070 DP-760(B) Communication Error 10871087
Between DP & SHD. A
CS-3050, CS- C9080 DP-700 Communication Error Status > 10871087
4050, CS-5050 between the DP and CIS. Reading
cannot be performed correctly.
CS-420i, CS-520i C9080 DP-760(B) Communication Error 10871087
Between DP & CIS. A
CS-420i, CS-520i C9500 no information available

CS-3050, CS- CF000 Operation Panel PWB Turn power Off/On.

4050, CS-5050 Communication Error/System Error.
Unknown error. Communication
error between panel and main
controller. (If CF620 occurred and is
left, CF000 also occurred because
of timeout control.
CS-3050, CS- CF010 Main PWB Checksum Error/System Turn power Off/On.
4050, CS-5050 Error. Communication error
between panel and main controller.
CS-3050, CS- CF020 Memory Checksum Error/Operation Turn power Off/On.

4050, CS-5050 System Error.
CS-3050, CS- CF030 Main PWB System Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF040 Engine PWB Communication Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF041 Scanner PWB Communication Turn power Off/On.
4050, CS-5050 Error.
CS-3050, CS- CF050 Engine ROM Checksum Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF060 Engine RAM Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF070 Flash ROM Error. Defective flash Turn power Off/On.
4050, CS-5050 ROM (which?).
CS-3050, CS- CF080 Flash ROM Error (during Turn power Off/On.
4050, CS-5050 download). Defective flash ROM
(which?).
CS-3050, CS- CF090 Fax System M Communication Turn power Off/On.
4050, CS-5050 Error.
CS-3050, CS- CF14F Power Source Secondary Side Turn power Off/On.
4050, CS-5050 Error/Operation System Error. The
operation decomes unstable after
recovering the power supply fail
(brownout or power drop). Wall
voltage is unstable or the main
power supply switch was turned
OFF/ON within 1 sec.
CS-420i, CS-520i CF1xx no information available Turn power Off/On.

CS-3050, CS- CF256 Fax System M IOBL error or Turn power Off/On.
4050, CS-5050 KUIOLIB error. Poor contact at the
fax card card due to mis-
installation.
installation.
CS-3050, CS- CF26F Print System Other Errors. Bug of Turn power Off/On.
4050, CS-5050 v.2.03B has been fixed by v. 2.04A
(Booklet > Booklet Print).
4050, CS-5050
CS-3050, CS- CF336 ? Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF423 Fax System M Error. The IF error Turn power Off/On.
4050, CS-5050 detects during system
authentication from
ACT_Account_Manager. Or poor
contact at fax card due to mis-
installation.
CS-3050, CS- CF423 Fax System M Error. Wrong data or Turn power Off/On.
4050, CS-5050 value detected when the following
function is used. Or poor contact at
CS-3050, CS- CF433 CF434 CF437 HDD Image Process Error. Turn power Off/On.
4050, CS-5050 CF43F CF441 CF444 Destruction of stored jobs on the
CF445 CF451 HDD. It may occur when selecting
the keys for calling stored copy or
scanner job from a custom box.
CS-3050, CS- CF45F CF453 CF454 HDD Image Process Error. Turn power Off/On.
4050, CS-5050 CF45F CF460 CF463 Destruction of stored jobs on the
CF46F CF470 HDD. It may occur when selecting
CS-3050, CS- CF473 CF47F CF484 HDD Image Process Error. Turn power Off/On.
4050, CS-5050 CF487 CF48F CF490 Destruction of stored jobs on the

4050, CS-5050
CS-3050, CS- CF610 System Start Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF620 System Error. Error acquiring the Turn power Off/On.
4050, CS-5050 event data. Panel detects CF000
as same error.
as same error. Unable to Load Files
To CF Card.
CS-3050, CS- CF7D7 Readout Error of SSL Turn power Off/On.
4050, CS-5050 (authentication data).
4050, CS-5050
CS-420i, CS-520i CFAxx no information available Turn power Off/On.
CS-3050, CS- CFA3E Component: OS_TOOLS. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CFB2C CFB30 CFB31 Panel Error. NetFont error. Turn power Off/On.
4050, CS-5050 Communication error between
panel and main controller during
initialization or rejection of
communication by controller during
initialization. Blue Screen of Death.
CS-3050, CS- CFB2C Panel Error. NetFont error. Turn power Off/On.

4050, CS-5050 Main EEPROM.
4050, CS-5050 EEPROM.
CS-3050, CS- CFB32 Panel Error. Timeout request for Turn power Off/On.
4050, CS-5050 start up command. Start command
hasn't been received. Possible
destruction of system file in HDD.
Cannot enter maintenance mode.
Blue Screen of Death.
CS-3050, CS- CFB33 Panel Error. Detects disconnection Turn power Off/On.
4050, CS-5050 with controller. Possible overdrive
of control board or destruction of
system file in HDD. Cannot enter
maintenance mode. Blue Screen of
Death.
CS-420i, CS-520i CFBxx no information available Turn power Off/On.

4050, CS-5050 response or line busy after the set Uxxxxx: all other modems
number of redials.
4050, CS-5050 Transmission was interruped by a Uxxxxx: all other modems
4050, CS-5050 Reception was interrupted by a Uxxxxx: all other modems
4050, CS-5050 Recording paper on the destination Uxxxxx: all other modems
4050, CS-5050 request was received from the host Uxxxxx: all other modems
number.
4050, CS-5050 Subaddress-based relay reception Uxxxxx: all other modems
4050, CS-5050 request (confidential or reverse Uxxxxx: all other modems
4050, CS-5050 Subaddress-based bulletin board Uxxxxx: all other modems
4050, CS-5050 subaddress-based bulletin board Uxxxxx: all other modems
was not registered.
4050, CS-5050 subaddress-based bulletin board Uxxxxx: all other modems
number.
number.
encryption.
being accessed.
being accessed.
registered.
4050, CS-5050 Subaddress-based confidential Uxxxxx: all other modems
accessed.
4050, CS-5050 Subaddress-based confidential Uxxxxx: all other modems
4050, CS-5050 destination transmitter Uxxxxx: all other modems
CS-3050, CS- E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
4050, CS-5050 reception request was received but Uxxxxx: all other modems
accessed.
registered.
4050, CS-5050 Ecryption reception was interrupted Uxxxxx: all other modems
registered.
CS-3050, CS- E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
4050, CS-5050 communication was interrupted and Uxxxxx: all other modems
4050, CS-5050 document processor cover is open. Uxxxxx: all other modems
4050, CS-5050 Document jam or the document Uxxxxx: all other modems
4050, CS-5050 scanning section problem Uxxxxx: all other modems
4050, CS-5050 document feed. Uxxxxx: all other modems
4050, CS-5050 Document length exceeded the Uxxxxx: all other modems
4050, CS-5050 Recording section cover open. Uxxxxx: all other modems
4050, CS-5050 Recording paper jam. Uxxxxx: all other modems
4050, CS-5050 writing section problem. Uxxxxx: all other modems
CS-3050, CS- E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
4050, CS-5050 empty of recording paper. Uxxxxx: all other modems
CS-3050, CS- E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
4050, CS-5050 recording paper. Uxxxxx: all other modems
4050, CS-5050 fixing unit problem. Uxxxxx: all other modems
4050, CS-5050 drive motor problem. Uxxxxx: all other modems
CS-3050, CS- E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
4050, CS-5050 was not activated after RTS due to Uxxxxx: all other modems
a modem error.
CS-3050, CS- E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
4050, CS-5050 was not transmitted after CTS was Uxxxxx: all other modems
CS-3050, CS- E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
4050, CS-5050 was cut off during communication. Uxxxxx: all other modems
CS-3050, CS- E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
4050, CS-5050 was no file to transmit in the Uxxxxx: all other modems
CS-3050, CS- E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
4050, CS-5050 error. Uxxxxx: all other modems
destination unit.
4050, CS-5050 transmission error occurred in G3 Uxxxxx: all other modems
RTN or PIN signal.
4050, CS-5050 transmission error re-occurred in Uxxxxx: all other modems
in ECM mode.
reception error.
in ECM mode.
2400bps.
our make).
our make).
make).
units of our make).
exceeded (ECM).
Transmission (ECM).
signal reception.
make).
make).
MPS signal.
EOM signal.
EOP signal.
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
signal (ECM).
during handshake.
reception.
connection.
signal.
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).
(ECM).
(ECM).
(ECM).
(ECM).
(short protocol).
transmission.
in the V.34 mode.
signal.
4050, CS-5050 invalid one-touch key was specified Uxxxxx: all other modems
not detected.
detected.
was not detected.
detected.
detected.
4050, CS-5050 broadcast was refused by a relay Uxxxxx: all other modems
command was used.
4050, CS-5050 command failed because the Uxxxxx: all other modems
4050, CS-5050 command from a command station Uxxxxx: all other modems
4050, CS-5050 broadcast was requested to a relay Uxxxxx: all other modems
specified.
4050, CS-5050 Subaddress-based relay broadcast Uxxxxx: all other modems
received.
4050, CS-5050 interoffice subaddress-based relay Uxxxxx: all other modems
4050, CS-5050 document was present in the Uxxxxx: all other modems
reception started.
4050, CS-5050 reverse polling, although no original Uxxxxx: all other modems
4050, CS-5050 confidential polling reception, data Uxxxxx: all other modems
4050, CS-5050 interoffice subaddress-based Uxxxxx: all other modems
bulletin board reception, data was
bulletin board reception, operation
number.
4050, CS-5050 polling reception from a unit of our Uxxxxx: all other modems
4050, CS-5050 reception was interupted because Uxxxxx: all other modems
numbers.
4050, CS-5050 confidential polling reception, the Uxxxxx: all other modems
destination.
4050, CS-5050 Confidential polling reception was Uxxxxx: all other modems
numbers.
4050, CS-5050 Confidential polling reception failed Uxxxxx: all other modems
destination unit.
4050, CS-5050 Interoffice subaddress-based Uxxxxx: all other modems
unit.
4050, CS-5050 confidential box specified for Uxxxxx: all other modems
4050, CS-5050 Confidential transmission failed Uxxxxx: all other modems
4050, CS-5050 Subaddress-based transmission Uxxxxx: all other modems
4050, CS-5050 encrypted tranmission, the Uxxxxx: all other modems
4050, CS-5050 Encrypted transmission failed Uxxxxx: all other modems
capability.
in ecryption keys.
4050, CS-5050 transmission with a specified Uxxxxx: all other modems
4050, CS-5050 Password check transmission or Uxxxxx: all other modems
4050, CS-5050 Password check reception or Uxxxxx: all other modems
its phone number.
4050, CS-5050 Password check reception or Uxxxxx: all other modems
phone number.
CS-3050, CS- E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,
4050, CS-5050 communication was attempted but Uxxxxx: all other modems
was a G2 machine.
4050, CS-5050 subaddress-based relay reception Uxxxxx: all other modems
memory overflowed.
4050, CS-5050 broadcast was requested from a Uxxxxx: all other modems
4050, CS-5050 was commanded but memory Uxxxxx: all other modems
(relay station).
4050, CS-5050 overflowed during confidential Uxxxxx: all other modems
reception.
4050, CS-5050 overflowed in subaddress-based Uxxxxx: all other modems
transmission.
4050, CS-5050 overflowed during memory Uxxxxx: all other modems
reception.
4050, CS-5050 transmission failed because a Uxxxxx: all other modems
4050, CS-5050 Transmission failed because an Uxxxxx: all other modems
encoding.
4050, CS-5050 Reception failed because an error Uxxxxx: all other modems
CS-3050, CS- F000 Operation Panel PWB Turn power Off/On.
4050, CS-5050 Communication Error.
CS-420i, CS-520i F000 Operation Panel PWB Turn power Off/On.
Communication Error.
CS-3050, CS- F010 Main PWB Checksum Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- F020 Memory Checksum Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- F030 Main PWB System Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- F040 Engine PWB Communication Error. Turn power Off/On.
4050, CS-5050
CS-420i, CS-520i F040 Engine PWB Communication Error. Turn power Off/On.
CS-3050, CS- F041 Scanner PWB Communication Turn power Off/On.

4050, CS-5050 Error.
CS-420i, CS-520i F041 Scanner PWB Communication Turn power Off/On.
Error.
CS-3050, CS- F050 Engine ROM Checksum Error. Turn power Off/On.
4050, CS-5050
CS-420i, CS-520i F050 Engine ROM Checksum Error. Turn power Off/On.
CS-3050, CS- F060 Engine RAM Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- F070 Flash ROM Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- F080 Flash ROM Error (during Turn power Off/On.
4050, CS-5050 download).
CS-3050, CS- F090 Fax Control PWB Communication Turn power Off/On.
4050, CS-5050 Error.
CS-420i, CS-520i F090 Fax Control PWB Communication Turn power Off/On.
Error.
CS-3050, CS- F14F Power Source PWB Second Side Turn power Off/On.
4050, CS-5050 Error.
CS-420i, CS-520i F278 Power Supply In Drive System Turn power Off/On.
Error. Main switch was turned Off
without using the power key, or a
power failure has occurred.
CS-3050, CS- Send email Error 1101 Error: Host Name. SMTP server Send errors are displayed
4050, CS-5050 name is not set. Error SMTP server on the panel only, and not
name. recorded.
CS-3050, CS- Send email Error 1102 Error: Username/Password. User Send errors are displayed
4050, CS-5050 ID for the authentication is not on the panel only, and not
CS-3050, CS- Send email Error 1104 Error: No Recipient Address. The Send errors are displayed
4050, CS-5050 destination address is not specified. on the panel only, and not
recorded.
CS-3050, CS- Send email Error 1105 Error: Not Supported Protocol. Send errors are displayed
4050, CS-5050 SMTP protocol is set to OFF. on the panel only, and not
recorded.
CS-3050, CS- Send email Error 1106 Error: No Sender Info. Sender Send errors are displayed
4050, CS-5050 address is not entered. on the panel only, and not
recorded.
CS-3050, CS- Send email Error 2101 Error: Can Not Connect. Network is Send errors are displayed
4050, CS-5050 not connected. on the panel only, and not
recorded.
CS-3050, CS- Send email Error 2101 Error: Can Not Connect. Select Send errors are displayed
4050, CS-5050 [Other Authenticate] when on the panel only, and not
CS-3050, CS- Send email Error 2101 Error: Can Not Connect. The Send errors are displayed
4050, CS-5050 specified server is not SMTP on the panel only, and not
server. recorded.
CS-3050, CS- Send email Error 2102 Error: Cannot Connect With Send errors are displayed
4050, CS-5050 Timeout. The server is unable to on the panel only, and not
CS-3050, CS- Send email Error 2103 Error: Response Wait With Timeout. Send errors are displayed
4050, CS-5050 The server is unable to on the panel only, and not
CS-3050, CS- Send email Error 2201 Error: Network Transfer. Error Send errors are displayed
4050, CS-5050 occurs on the network. on the panel only, and not
recorded.
CS-3050, CS- Send email Error 2202 Error: Network Transfer With Send errors are displayed
4050, CS-5050 Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-3050, CS- Send email Error 2203 Error: Response Wait With Timeout. Send errors are displayed
4050, CS-5050 Response is not returned from the on the panel only, and not
CS-3050, CS- Send email Error 2204 Error: Email Size Limit. The size of Send errors are displayed
4050, CS-5050 the email attachment exceeds its on the panel only, and not
limit. recorded.
CS-3050, CS- Send email Error 3101 Error: Server Response. Server Send errors are displayed
4050, CS-5050 setting is not authenticated on the panel only, and not
normally. recorded.
CS-3050, CS- Send email Error 3101 Error: Server Response. The server Send errors are displayed
4050, CS-5050 is error status. on the panel only, and not
recorded.
CS-3050, CS- Send email Error 3201 Error: Not Found Authentication Send errors are displayed
4050, CS-5050 Mechanism. Unsupported SMTP on the panel only, and not
CS-3050, CS- Send email Error 9181 Error: Page Max Count Over. The Send errors are displayed
4050, CS-5050 number of pages of a send file on the panel only, and not
CS-3050, CS- Send error. Job is Send Email Error: Host Name. Note the displayed error
4050, CS-5050 cancelled. Press SMTP server name is not set. Error number. Send errors are
[End]. 1101 SMTP server name. displayed on the panel
CS-3050, CS- Send error. Job is Send FTP Error: Host Name. Enter Note the displayed error
4050, CS-5050 cancelled. Press the disable host name/IP address. number. Send errors are
[End]. 1101 displayed on the panel
CS-3050, CS- Send error. Job is Send Email Error: Note the displayed error
4050, CS-5050 cancelled. Press Username/Password. User ID for number. Send errors are
[End]. 1102 the authentication is not entered or displayed on the panel
entered wrongly. Wrong only, and not recorded.
CS-3050, CS- Send error. Job is Send SMB Error: Note the displayed error
4050, CS-5050 cancelled. Press Username/Password or Shared number. Send errors are
[End]. 1102 Name/Folder Name. Assign disable displayed on the panel
shared name. only, and not recorded.
CS-3050, CS- Send error. Job is Send SMB Error: Note the displayed error
[End]. 1102 Name/Folder Name. Host name displayed on the panel
error. only, and not recorded.
CS-3050, CS- Send error. Job is Send SMB/FTP Error: Note the displayed error
[End]. 1102 Name/Folder Name. Assign disable displayed on the panel
user/password. only, and not recorded.
CS-3050, CS- Send error. Job is Send SMB/FTP Error: Note the displayed error
[End]. 1102 Name/Folder Name. Domain name displayed on the panel
is not entered. only, and not recorded.
CS-3050, CS- Send error. Job is Send SMB/FTP Error: Pathname or Note the displayed error
4050, CS-5050 cancelled. Press File Name. Assign disable folder number. Send errors are
[End]. 1103 path. displayed on the panel
4050, CS-5050 cancelled. Press File Name. Connect to the folder number. Send errors are
[End]. 1103 which is not permitted for displayed on the panel
reference/writing. only, and not recorded.
4050, CS-5050 cancelled. Press File Name. Domain name is not number. Send errors are
[End]. 1103 entered. displayed on the panel
CS-3050, CS- Send error. Job is Send Email Error: No Recipient Note the displayed error
4050, CS-5050 cancelled. Press Address. The destination address is number. Send errors are
[End]. 1104 not specified. displayed on the panel
CS-3050, CS- Send error. Job is Send Email Error: Not Supported Note the displayed error
4050, CS-5050 cancelled. Press Protocol. SMTP protocol is set to number. Send errors are
[End]. 1105 OFF. displayed on the panel
CS-3050, CS- Send error. Job is Send FTP Error: Not Supported Note the displayed error
4050, CS-5050 cancelled. Press Protocol. FTP protocol is set to number. Send errors are
CS-3050, CS- Send error. Job is Send SMB Error: Not Supported Note the displayed error
4050, CS-5050 cancelled. Press Protocol. SMB protocol is set to number. Send errors are
CS-3050, CS- Send error. Job is Send Email Error: No Sender Info. Note the displayed error
4050, CS-5050 cancelled. Press Sender address is not entered. number. Send errors are
CS-3050, CS- Send error. Job is Send Email Error: Can Not Note the displayed error
4050, CS-5050 cancelled. Press Connect. Network is not connected. number. Send errors are
4050, CS-5050 cancelled. Press Connect. Select [Other number. Send errors are
[End]. 2101 Authenticate] when authenticating displayed on the panel
POP before SMTP. only, and not recorded.
4050, CS-5050 cancelled. Press Connect. The specified server is number. Send errors are
[End]. 2101 not SMTP server. displayed on the panel
CS-3050, CS- Send error. Job is Send SMB/FTP Error: Can Not Note the displayed error
4050, CS-5050 cancelled. Press Connect. Assign the wrong port number. Send errors are
[End]. 2101 number. displayed on the panel
4050, CS-5050 cancelled. Press Connect. Enter the disable host number. Send errors are
[End]. 2101 name/IP address. displayed on the panel
4050, CS-5050 cancelled. Press Connect. Network is not connected. number. Send errors are
CS-3050, CS- Send error. Job is Send Email/ FTP Error: Cannot Note the displayed error
4050, CS-5050 cancelled. Press Connect With Timeout. The server number. Send errors are
[End]. 2102 is unable to communicate. displayed on the panel
CS-3050, CS- Send error. Job is Send FTP Error: Cannot Connect Note the displayed error
4050, CS-5050 cancelled. Press With Timeout. Send the server number. Send errors are
[End]. 2102 which does not support FTP server. displayed on the panel
CS-3050, CS- Send error. Job is Send Email/ SMB/ FTP Error: Note the displayed error
4050, CS-5050 cancelled. Press Response Wait With Timeout. The number. Send errors are
[End]. 2103 server is unable to communicate. displayed on the panel
CS-3050, CS- Send error. Job is Send Email/ SMB/ FTP Error: Note the displayed error
4050, CS-5050 cancelled. Press Network Transfer. Error occurs on number. Send errors are
[End]. 2201 the network. displayed on the panel
CS-3050, CS- Send error. Job is Send Email/FTP Error: Network Note the displayed error
4050, CS-5050 cancelled. Press Transfer With Timeout. Error occurs number. Send errors are
[End]. 2202 on the network. displayed on the panel
CS-3050, CS- Send error. Job is Send TWAIN Error: Network Note the displayed error
4050, CS-5050 cancelled. Press Transfer With Timeout. Response is number. Send errors are
[End]. 2202 not returned from the server, above displayed on the panel
the specified time. only, and not recorded.
CS-3050, CS- Send error. Job is Send Email/FTP Error: Response Note the displayed error
4050, CS-5050 cancelled. Press Wait With Timeout. Response is not number. Send errors are
[End]. 2203 returned from the server, above displayed on the panel
specified time. only, and not recorded.
CS-3050, CS- Send error. Job is Send Email Error: Email Size Limit. Note the displayed error
4050, CS-5050 cancelled. Press The size of the email attachment number. Send errors are
[End]. 2204 exceeds its limit. displayed on the panel
CS-3050, CS- Send error. Job is Send Email Error: Server Note the displayed error
4050, CS-5050 cancelled. Press Response. Server setting is not number. Send errors are
[End]. 3101 authenticated normally. displayed on the panel
CS-3050, CS- Send error. Job is Send Email/FTP Error: Server Note the displayed error
4050, CS-5050 cancelled. Press Response. The server is error number. Send errors are
[End]. 3101 status. displayed on the panel
CS-3050, CS- Send error. Job is Send Email Error: Not Found Note the displayed error
4050, CS-5050 cancelled. Press Authentication Mechanism. number. Send errors are
[End]. 3201 Unsupported SMTP Authentication displayed on the panel
Mechanism is found. only, and not recorded.
CS-3050, CS- Send error. Job is Send Software Error: Not Yet Power Off/On. Send errors
4050, CS-5050 cancelled. Press Connected. Operation handle error. are displayed on the panel
[End]. 5101 Error for stored status in the only, and not recorded.
operation handle.
CS-3050, CS- Send error. Job is Send Software Error: Already Power Off/On. Send errors
4050, CS-5050 cancelled. Press Connected. Operation handle error. are displayed on the panel
[End]. 5102 Error for stored status in the only, and not recorded.
operation handle.
CS-3050, CS- Send error. Job is Send SoftwareError: Not Yet Power Off/On. Send errors
4050, CS-5050 cancelled. Press Opened. Error for storage status in are displayed on the panel
[End]. 5103 the operation handle. only, and not recorded.
CS-3050, CS- Send error. Job is Send Software Error: Already Power Off/On. Send errors
4050, CS-5050 cancelled. Press Opened. Error for storage status in are displayed on the panel
[End]. 5104 the operation handle. only, and not recorded.
CS-3050, CS- Send error. Job is Send Software Error: Socket Power Off/On. Send errors
4050, CS-5050 cancelled. Press Create. Unable to create a are displayed on the panel
[End]. 7102 communication socket. only, and not recorded.
CS-3050, CS- Send error. Job is Send Software Error: Unknown Power Off/On. Send errors
4050, CS-5050 cancelled. Press Error. Unable to determine the are displayed on the panel
[End]. 720f cause. only, and not recorded.
CS-3050, CS- Send error. Job is Send Email/ SMB/ FTP/ TWAIN Note the displayed error
4050, CS-5050 cancelled. Press Error: Page Max Count Over. The number. Send errors are
[End]. 9181 number of pages of a send file displayed on the panel
exceeds 999 pages. only, and not recorded.
CS-3050, CS- Send FTP Error 1101 Error: Host Name. Enter the disable Send errors are displayed
4050, CS-5050 host name/IP address. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 1102 Error: Username/Password. Assign Send errors are displayed
4050, CS-5050 disable user/password. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 1102 Error: Username/Password. Send errors are displayed
4050, CS-5050 Domain name is not entered. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 1103 Error: Pathname or File Name. Send errors are displayed
4050, CS-5050 Assign disable folder path. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 1103 Error: Pathname or File Name. Send errors are displayed
4050, CS-5050 Connect to the folder which is not on the panel only, and not
CS-3050, CS- Send FTP Error 1105 Error: Not Supported Protocol. FTP Send errors are displayed
4050, CS-5050 protocol is set to OFF. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 2101 Error: Can Not Connect. Assign the Send errors are displayed
4050, CS-5050 wrong port number. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 2101 Error: Can Not Connect. Enter the Send errors are displayed
4050, CS-5050 disable host name/IP address. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 2101 Error: Can Not Connect. Network is Send errors are displayed
recorded.
CS-3050, CS- Send FTP Error 2102 Error: Cannot Connect With Send errors are displayed
4050, CS-5050 Timeout. Send the server which on the panel only, and not
CS-3050, CS- Send FTP Error 2102 Error: Cannot Connect With Send errors are displayed
4050, CS-5050 Timeout. The server is unable to on the panel only, and not
CS-3050, CS- Send FTP Error 2103 Error: Response Wait With Timeout. Send errors are displayed
CS-3050, CS- Send FTP Error 2201 Error: Network Transfer. Error Send errors are displayed
recorded.
CS-3050, CS- Send FTP Error 2202 Error: Network Transfer With Send errors are displayed
4050, CS-5050 Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-3050, CS- Send FTP Error 2203 Error: Response Wait With Timeout. Send errors are displayed
CS-3050, CS- Send FTP Error 3101 Error: Server Response. The server Send errors are displayed
4050, CS-5050 is error status. on the panel only, and not
recorded.
CS-3050, CS- Send FTP Error 9181 Error: Page Max Count Over. The Send errors are displayed
CS-3050, CS- Send SMB Error 1102 Error: Username/Password or Send errors are displayed
4050, CS-5050 Shared Name/Folder Name. Assign on the panel only, and not
access the folder.
4050, CS-5050 Shared Name/Folder Name. on the panel only, and not
4050, CS-5050 Shared Name/Folder Name. Host on the panel only, and not
CS-3050, CS- Send SMB Error 1103 Error: Pathname or File Name. Send errors are displayed
4050, CS-5050 Assign disable folder path. on the panel only, and not
recorded.
4050, CS-5050 Connect to the folder which is not on the panel only, and not
4050, CS-5050 Domain name is not entered. on the panel only, and not
recorded.
CS-3050, CS- Send SMB Error 1105 Error: Not Supported Protocol. Send errors are displayed
4050, CS-5050 SMB protocol is set to OFF. on the panel only, and not
recorded.
CS-3050, CS- Send SMB Error 2101 Error: Can Not Connect. Assign the Send errors are displayed
4050, CS-5050 wrong port number. on the panel only, and not
recorded.
CS-3050, CS- Send SMB Error 2101 Error: Can Not Connect. Enter the Send errors are displayed
4050, CS-5050 disable host name/IP address. on the panel only, and not
recorded.
CS-3050, CS- Send SMB Error 2101 Error: Can Not Connect. Network is Send errors are displayed
recorded.
CS-3050, CS- Send SMB Error 2103 Error: Response Wait With Timeout. Send errors are displayed
CS-3050, CS- Send SMB Error 2201 Error: Network Transfer. Error Send errors are displayed
recorded.
CS-3050, CS- Send SMB Error 2203 Error: Response Wait With Timeout. Send errors are displayed
CS-3050, CS- Send SMB Error 9181 Error: Page Max Count Over. The Send errors are displayed
CS-3050, CS- Software Error 5101 Error: Not Yet Connected. Power Off/On. Send errors
4050, CS-5050 Operation handle error. Error for are displayed on the panel
handle.
CS-3050, CS- Software Error 5102 Error: Already Connected. Power Off/On. Send errors
4050, CS-5050 Operation handle error. Error for are displayed on the panel
handle.
CS-3050, CS- Software Error 5103 Error: Not Yet Opened. Error for Power Off/On. Send errors
4050, CS-5050 storage status in the operation are displayed on the panel
CS-3050, CS- Software Error 5104 Error: Already Opened. Error for Power Off/On. Send errors
4050, CS-5050 storage status in the operation are displayed on the panel
CS-3050, CS- Software Error 7101 Error: Memory Allocation. Power Off/On. Send errors
4050, CS-5050 Insufficient memory space. are displayed on the panel
CS-3050, CS- Software Error 7102 Error: Socket Create. Unable to Power Off/On. Send errors
4050, CS-5050 create a communication socket. are displayed on the panel
CS-3050, CS- Software Error 720f Error: Unknown Error. Unable to Power Off/On. Send errors
4050, CS-5050 determine the cause. are displayed on the panel
CS-3050, CS- TWAIN Error 2202 Error: Network Transfer With Send errors are displayed
4050, CS-5050 Timeout. Response is not returned on the panel only, and not
time.
CS-3050, CS- TWAIN Error 9181 Error: Page Max Count Over. The Send errors are displayed
Press [Continue] to print without
stapling. Press [Cancel] to cancel the
job.

indicated in the MP tray.
instructions to replace the staple case.
job.
See above for details.
Document Box full: Press [End].

Repeat Copy Box full: Press
[Continue] to copy without using
Repeat Copy. Press [Cancel] to cancel
job. See your key
Operator/Administrator.
Press [End]. Then check: Registration

of Authentication Server, Password &
computer address of Authentication
Server, Connection to the network.
See your key Operator/Administrator.
Select another paper type. Press

[Continue] to print without using
duplex.
The job is cancelled because it is
restricted by job accounting. Press
[End]. See your key
Select another paper size. Press
[Continue] to print without using offset.
Select another paper size/type. Press

punch.
Select another available paper
size/type. Press [Continue] to print
without stapling.
Close the document processor.
Set the finisher correctly.

processor.
Follow the instructions on the touch
panel to empty the punch waste box.
[End]. See your key
The job is cancelled. Press [End].
The job is cancelled. Press [End]. See

your key Operator/Administrator.
Remove paper from the document

finisher tray. If printing can be
restarted, the touch panel display will
prompt you to press Continue. Then
press [Continue].
Remove paper from the folding tray.
01: Initialization Error. Initialize the

HDD. 04: Insufficient space on the
HDD to complete this operation. Move
or delete data stored on the HDD to
increase available space.
Enter the correct user name or
password.
Cannot print any more. This job is
canceled. Press [End]. See your Key
Remove paper from the job separator
tray. Printing resumes.
your Key Operator/Administrator.
Remove paper from the mailbox tray.

Format the memory card again.
Move or delete data stored on the

memory card to increase available
space.
When inserting the memory card turn

Off the main switch first.
Press [Continue] to print the scanned

pages. The print job cannot be
processed completely. Press [Cancel]
to cancel the job.
1) Turn power Off/On.
Follow the displayed instructions to

The job is paused. Press [Continue} to

resume the job.
This job is cancelled. Press [End].
Remove or replace the removable
memory.
Press [End].
Remove originals from the document

processor, put them back in their
original order, stack them uniformly
and place them again. Press
[Continue] to resume printing. Press
[Cancel] to cancel the job.


processor.
Press [Continue] to print, send, or

store the scanned pages. The job
cannot be processed completely.
Press [Cancel] to cancel printing,
sending, or storing.
1) Reseat lower connector DP to
Install the folding tray correctly to the
3,000 sheet finisher.
Install the folding unit correctly to the

3,000 sheet finisher.
Set the punch waste box correctly.
Set the waste toner box correctly.

remove the jammed staple.

Format the removable memory. Note:

any data on the memory will be lost.
Or use memory formatted by this
machine.
Put down the receiver.

machine.
Remove paper from the top exit tray,

and press [Continue] to resume the
job.
Remove output paper from the tray
indicated on the panel. If tray B or C is
full of paper press [Continue] to
resume printing.

to cancel the job.
1) Repl fax card.

1) Repl main PWB.
935 Start > Mode:1 > Start > turn 1) Temporarity run simulation 935:
main switch Off/On. 10871087 > 935 > Start > Mode:1 >
Start. Repl relay PWB. When replaced
reset U935 to Mode:0.
1) Install current fax firmware, 2)
Install compatible fax card (Fax Sys
S).
1) Install compatible fax card (Fax Sys

M (B)).

3) Repl main PWB.
1) Repl main PWB.

3) Repl main PWB.

3) Repl main PWB.

3) Repl engine PWB.

3) Repl engine PWB.

3) Repl engine PWB.
22 Start > Main+Engine > Inch 1) Run simulation U022, 2) Repl

> Start > power Off/On. engine PWB.
(tech only)
1) Run simulation U022, 2) Repl

PWB.

Administrative Division, 2) Repl engine
1) Reinstall main DIMM.
1) Repl main DIMM, 2) Repl main

PWB.
1) Reinstall fax image DIMM, 2) Repl
fax image DIMM, 3) Repl main PWB.
1) Reseat lower connector DP to

24 Start > Execute > Start (tech 1) Power Off/On 2) Reseat YC49 @
only) main PCB, 3) Reformat HDD, 4) Repl.
HDD, 5) Repl main PWB
1) Reinstall fax image DIMM, 2) Run

simulation U671 (recovery fax DIMM),
3) Repl fax image DIMM, 4) Repl main
PWB.
933 Start > RECOVERY CF > 1) Reseat BU10 CF, 2) Run sim U933.
Start > power Off/On >FAX
IMAGE > Execute > Start >
INITIALIZE CF > Start >
power Off/On (tech only)
1) Repl main PWB.
1) Reload firmware, 2) Repl fax card.
906 Start > Execute > Start > 1) Reconnect battery at main PWB. 2)
power Off/On. Replace main PWB.
1) Reseat connectors to fax card,
interface PWB, and main PWB, 2)
Repl fax card, 3) Repl main PWB.
1) Reseat YC1 @ Fax, YC4 & YC6 @

interface, YC30 @ main PWB, 2) Repl
fax card, 3) Repl main PWB
1) Repl fax card.
1) Power Off/On 2) Repl fax card.
Reseat YC13 @ engine PWB, 3)
Check for open motor coil. Repl lift
motor, 4) Check YC13-B9 @ engine
PWB goes low when upper lift switch
is OFF. If no, replace upper lift switch,
5) Repl engine PWB.
906 Start > Execute > Start > 1) Check for lift drive problem 2)
power Off/On. Reseat YC8 @ engine PWB, 3) Check
Check YC8-B9 @ engine PWB goes
low when upper lift switch is OFF. If
no, replace upper lift switch, 5) Repl
engine PWB.
Reseat YC13 @ engine PWB, 3)
motor, 4) Check YC13-B15 @ engine
PWB goes low when lower lift switch is
OFF. If no, replace lower lift switch, 5)
Repl engine PWB.
power Off/On. Reseat YC8 @ engine PWB, 3) Check
Check YC8-B15 @ engine PWB goes
replace lower lift switch, 5) Repl
engine PWB.
Reseat connectors on engine PWB
and PF main PWB, 3) Pinout harnass,
4) Repl lift motor, 5) Check YC1-5 @
PF main PWB goes low when lift
switch 1 is OFF. If no, replace lift
switch 1.
906 Start > Execute > Start > 1) Check for lift drive problem, 2)
power Off/On. Reseat connectors on PF main PWB
and YC15 @ engine PWB, 3) Pinout
harnass, 4) Repl lift motor, 5) Check
YC1-7 @ PF main PWB goes low
when PF lift switch 1 is OFF. If no,
replace PF lift switch 1.
switch 2.
when PF lift switch 2 is OFF. If no,
replace PF lift switch 2.
and YC15 @ engine PWB.
and PF main PWB.
and YC15 @ engine PWB.
4) Check YC5-7 @ PF Main PWB
goes low when lift switch 2 is OFF. If
no, repl lift switch 2. 5) Repl lift motor.
906 Start > Execute > Start > 1) Check for lift drive problems, 2)
harnass, 4) Check YC5-4 @ PF Main
PWB goes low when level switch 1 is
OFF. If no, repl level switch 1. 5) Repl
lift motor.
PWB goes low when level switch 2 is
OFF. If no, repl level switch 2. 5) Repl
lift motor.
906 Start > Execute > Start 1) Reseat connectors on engine PWB
3) Repl engine PWB, 4) Repl PF main
PWB.
906 Start > Execute > Start > 1) Reseat connectors on PF main
power Off/On. PWB and YC15 @ engine PWB, 2)
Pinout harnass, 3) Repl engine PWB,
4) Repl PF main PWB.

PWB.
1) Reseat connectors on PF main
PWB and YC15 @ engine PWB, 2)
Pinout harnass, 3) Repl engine PWB,
4) Repl PF main PWB.
YC11 @ engine PWB, 3) Pinout
engine PWB.
harnass, 4) Repl main charge cleaning
harnass, 4) Repl main charge cleaning
Repl engine PWB .
connectors on engine PWB and PF
Repl engine PWB.
906 Start > Execute > Start > 1) Check for drive problems, 2) Reseat
power Off/On. connectors on PF main PWB and
harnass, 4) Repl PF drive motor, 5)
Repl PF main PWB, 6) Repl engine
PWB.
paper conveying motor, 5) Repl PF
main PWB. 5) Repl engine PWB.
power Off/On. connectors on PF main PWB and
harnass, 4) Repl paper conveying
motor, 5) Repl PF main PWB. 5) Repl
engine PWB.

YC4 @ scanner PWB, 3) Reseat
connector on scanner home position
switch, 4) Repl home position switch,
5) Repl scanner motor, 6) Repl
scanner PWB.

YC7, YC8 @ ISM PWB (scanner
PWB), 3) Reseat connector on
scanner home position switch &
scanner motor, 4) Repl home position
ISC PWB (shading PWB), 7) Repl ISM
PWB (scanner PWB).

Pinout harnass, 4) Adj position of
shading plate, 5) Repl home position
switch, 6) Repl lamp & inverter PWB,
7) Repl scanner PWB, 8) Replace
CCD PWB.
1) Reseat YC5 @ ISM PWB (scanner
PWB), 2) Reseat conn @ inverter
PWB, 3) Pinout harnass, 4) Adj
position of shading plate, 5) Repl
home position switch, 6) Repl lamp &
inverter PWB, 7) Repl ISM PWB
(scanner PWB), 8) Replace ISC PWB
(shading PWB), 9) CCD PWB.
906 Start > Execute > Start > 1) Reseat conn @ ISM PWB & DP
power Off/On. driver PWB, 2) Pinout harnass, 3)
Replace DP inverter PWB, 4) Repl
CIS, 5) Repl DP driver PWB.
906 Start > Execute > Start 1) Reseat conn @ main PWB & DP
main PWB, 2) Pinout harnass, 3)
Replace inverter PWB, 4) Repl CIS, 5)
Repl DP main PWB.
1) Reseat connectors @ SHD PWB &
CCD PWB, 2) Pinout harnass, 3) Repl
lamp & inverter PWB, 4) Repl SHD
PWB, 5) Repl CCD PWB.
1) Reseat YC5 @ ISM PWB & inverter
PWB, 2) Pinout harnass, 3) Repl lamp
& inverter PWB, 4) Repl ISM PWB
(scanner PWB), 5) Repl ISC PWB
(shading PWB), 6) Repl CCD PWB.
906 Start > Execute > Start 1) Repl DP inverter PWB, 2) Repl CIS,
3) Repl DP Main PWB.
906 Start > Execute > Start > 1) Repl DP inverter PWB, 2) Repl CIS,
power Off/On. 3) Repl DP driver PWB.
1) Reseat YC3 @ scanner PWB &

YC4 @ SHD PWB, 2) Pinout harnass,
3) Repl Scanner PWB, 4) Repl SHD
PWB.
1) Reseat YC2 @ CCD PWB & YC2
@ ISC PWB, 2) Pinout harnass, 3)
Repl ISC PWB (shading PWB), 4)
Repl CCD PWB.
1) Repl ISM PWB (scanner PWB), 2)
Repl ISC PWB (shading PWB).
1) Repl scanner PWB.

Repl ISC PWB (shading PWB).
22 Start > SCANNER > Start > 1) Run simulation U022, 2) Repl
power Off/On. > Status > scanner PWB.
10871087 > 411 > see
service manual pg 107 (tech
only)
laser unit, 4) Repl engine PWB.





1) Repl cleaning lamp, 2) Repl engine

PWB.
163 Start > Execute > Start 1) Check that thermistor1 is contacting
switch, 3) Check fixing heaters, 4)
switch, 3) Check fixing heaters, 4)
163 Start > Execute > Start 1) Check that thermistors are
Replace thermistor 1 or 2, 3) Repl
engine PWB.
engine PWB.
engine PWB.
engine PWB.
PWB.
163 Start > Execute > Start 1) Check that thermistor 1 is

contacting heat roller & clean, 2)
Check thermal switch, 3) Check fixing
heaters 4) Repl PSU, 5) Repl engine
PWB.
voltage. 2) Repl PSU, 3) Repl engine
PWB.
voltage. 2) Repl PSU, 3) Repl engine
PWB.

unit.
1) Reinsert fuser unit, 2) Check YC10

@ engine PWB, 3) Pinout harnass.
1) Check YC9 @ engine PWB, 2)

Pinout harnass, 3) Replace toner
container sensor.
1) Check YC5 @ engine PWB, 2)
Pinout harnass, 3) Replace toner
container sensor.
1) Reinsert developing unit, 2) Repl
developing unit.

unit.

Pinout harnass, 3) Repl the humidity
sensor.
sensor.
sensor.
1) Pinout harnass, 2) Repl drum unit.
1) Pinout harnass, 2) Repl developing

unit.
906 Start > Execute > Start 1) Check punch PWB connectors, 2)
Pinout harnass, 3) Repl punch motor,
4) Repl punch PWB, 5) Repl finisher
PWB.
906 Start > Execute > Start > 1) Check punch PWB connectors, 2)
power Off/On. Pinout harnass, 3) Repl punch motor,
4) Repl punch PWB, 5) Repl finisher
PWB.
906 Start > Execute > Start 1) Reseat connectors, 2) Pinout
harnass, 3) Repl upper limit sensor or
paper push sensor, 4) Repl finisher
main PWB.
906 Start > Execute > Start > 1) Reseat connectors @ tray upper
power Off/On. limit sensor, paper surface sensor 1/2,
2) Pinout harnass, 3) Repl tray upper
limit sensor, paper surface sensor 1/2,
906 Start > Execute > Start > 1) Reseat connectors @ belt sensor,
power Off/On. belt solenoid, 2) Pinout harnass, 3)
Repl belt sensor, 4) Repl belt solenoid,
906 Start > Execute > Start 1) Reseat YC2 @ internal tray PWB &
paper conveying belt motor 1
paper conveying belt HPS1, 4) Repl
paper conveying belt motor 1, 5) Repl
internal tray PWB, 6) Repl finisher
main PWB.
906 Start > Execute > Start > 1) Reseat YC2 @ internal tray PWB &
power Off/On. paper conveying belt motor 1
main PWB.
main PWB.
main PWB.
YC6 @ finisher main PWB, 2) Pinout
harnass, 3) Repl internal tray PWB, 4)
906 Start > Execute > Start > 1) Reseat YC1, YC4 @ internal tray
power Off/On. PWB & YC6, YC24 @ finisher main
PWB, 2) Pinout harnass, 3) Repl
main PWB.
906 Start > Execute > Start 1) Reseat YC6 @ finisher main PWB
& connector for main tray motor, 2)
Pinout harnass, 3) Replace main tray
upper & lower limit detection switches
& main tray load detection sensor, 4)
Repl main tray motor, 5) Repl finisher
main PWB.
906 Start > Execute > Start 1) Reseat connectors or Replace tray
906 Start > Execute > Start > 1) Reseat YC11 @ finisher main PWB
power Off/On. & connector for main tray motor, 2)
upper & lower limit detection switches
& main tray paper upper surface
detection sensor, 4) Repl main tray
906 Start > Execute > Start > 1) Reseat connectors or Replace tray
power Off/On. lower limit sensor, paper surface
sensor 1/2, 2) Reseat tray elevation
motor connector, 3) Pinout harnass, 4)
Repl tray elevation motor, 5) Repl
finisher main PWB.
side registration motor 1 connector, 2)
Pinout harnass, 3) Repl side
registration motor 1, 4) Repl internal
tray PWB, 5) Repl finisher main PWB.
906 Start > Execute > Start 1) Reseat front registration HPS, 2)
Reseat front registration motor
connector, 3) Repl front registration
HPS, 4) Replace front registration
906 Start > Execute > Start > 1) Reseat front registration HPS, 2)
power Off/On. Reseat front registration motor
connector, 3) Repl front registration
HPS, 4) Replace front registration
906 Start > Execute > Start 1) Reseat sensor connectors, 2)

Reseat motor connectors, 3) Pinout
harnass, 4) Repl adjustment home
position sensor. 5) Repl adjustment
motor, 6) Replace finisher main PWB.
power Off/On. side registration motor 1 connector, 2)
906 Start > Execute > Start 1) Reseat rear registration HPS
connector, 2) Reseat rear registration
motor connector, 3) Repl rear
registration HPS, 4) Replace rear
main PWB.
906 Start > Execute > Start > 1) Reseat rear registration HPS
power Off/On. connector, 2) Reseat rear registration
motor connector, 3) Repl rear
registration HPS, 4) Replace rear
main PWB.
906 Start > Execute > Start > 1) Reseat trailing edge registration
power Off/On. HPS connector, 2) Reseat trailing
& stapler moving motor 1 connector, 2)
Repl stapler moving motor 1, 3) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reseat stapler connector, 2) Unjam
stapler, 3) Repl front stapler assy, 4)
906 Start > Execute > Start > 1) Reseat stapler connector, 2) Unjam
power Off/On. stapler, 3) Repl front stapler assy, 4)
906 Start > Execute > Start 1) Reseat stapler connector, 2) Unjam
finisher main PWB.
power Off/On. & stapler moving motor 1 connector, 2)
Repl stapler moving motor 1, 3) Repl
finisher main PWB.
power Off/On. stapler, 3) Repl stapler assy, 4) Repl
finisher main PWB.
Replace stapler moving motor 2, 3)
power Off/On. & stapler moving motor 2 connector &
staple relay PWB, 2) Replace stapler
moving motor 2, 3) Repl staple relay
PWB, 4) Repl finisher main PWB.
& stapler motor connector, 2) Replace
stapler motor, 3) Repl finisher main
PWB.
power Off/On. & stapler motor connector & staple
relay PWB, 2) Replace stapler motor,
3) Replace staple relay PWB, 4) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reseat YC22 @ finisher main PWB,
2) Replace centerfold unit set switch,
906 Start > Execute > Start > 1) Reseat YC5, YC20 @ finisher main
power Off/On. PWB, 2) Reseat YC1, YC2 @
centerfold main PWB, 2) Replace
centerfold unit set switch, 3) Repl
centerfold main PWB, 4) Repl finisher
main PWB.
906 Start > Execute > Start 1) Reseat YC6 @ centerfold main
PWB & centerfold side registration
motor 1 connector, 2) Repl centerfold
side registration motor 1, 3) Repl
main PWB.
906 Start > Execute > Start > 1) Reseat YC6 @ centerfold main
power Off/On. PWB & centerfold side registration
main PWB.
906 Start > Execute > Start 1) Reseat YC6 & YC7 @ centerfold
main PWB & centerfold paper
conveying motor belt 1/2 connector, 2)
Repl centerfold paper conveying belt
motor 1/2, 3) Repl centerfold main
906 Start > Execute > Start > 1) Reseat YC6 & YC7 @ centerfold
power Off/On. main PWB & centerfold paper
906 Start > Execute > Start > 1) Reseat connectors adjustment
power Off/On. sensor 2 & adjustment motor 2, 2)
Repl adjustment sensor 2, 3) Repl
adjustment motor 2, 4) Repl finisher
main PWB.
PWB & blade motor connector, 2) Repl
blade motor, 3) Repl centerfold main
power Off/On. PWB & blade motor connector, 2) Repl
906 Start > Execute > Start > 1) Reseat connectors adjustment
main PWB.
PWB & centerfold staple motor
connector, 2) Repl centerfold staple
motor, 3) Repl centerfold main PWB,
power Off/On. PWB & centerfold staple motor
main PWB.
main PWB.
906 Start > Execute > Start > 1) Reseat connectors roller motor
power Off/On. sensor & roller motor, 2) Repl roller
motor sensor, 3) Repl roller motor, 4)
PWB & centerfold main motor
connector, 2) Repl centerfold main
power Off/On. PWB & centerfold main motor
906 Start > Execute > Start > 1) Reseat connectors slide motor
power Off/On. sensor & slide motor, 2) Repl slide
motor sensor, 3) Repl slide motor, 4)
906 Start > Execute > Start 1) Reseat paper entry sensor
PWB.
906 Start > Execute > Start > 1) Reseat paper entry sensor
power Off/On. connector, 2) Clean foreign matter
PWB.
906 Start > Execute > Start 1) Repl finisher main PWB.
906 Start > Execute > Start > 1) Repl finisher main PWB.
power Off/On.
& connections to the mailbox, 2) Repl
mailbox main PWB, 3) Repl finisher
main PWB.
power Off/On. & connections to the mailbox, 2) Repl
main PWB.
906 Start > Execute > Start 1) Reseat YC2 @ mailbox main PWB
& mailbox drive motor connector, 2)
Repl mailbox drive motor, 3) Repl
main PWB.
906 Start > Execute > Start > 1) Reseat YC5 @ mailbox main PWB
power Off/On. & mailbox drive motor connector, 2)
main PWB.
906 Start > Execute > Start 1) Reeat all connectors @ engine
PWB & finisher main PWB. 2) Repl
PWB.
906 Start > Execute > Start > 1) Reeat all connectors @ engine
power Off/On. PWB & finisher main PWB. 2) Repl
PWB.
1) Reseat all connectors @ engine

PWB & finisher main PWB. 2) Repl
PWB.
PWB & finisher main PWB. 2) Reseat
EEPROM, 3) Repl finisher main PWB.
1) Reseat all connectors @ punch

PWB & YC4 @ finisher main PWB. 2)
Repl punch PWB.

Repl punch PWB.
1) Reseat all connectors @ mailbox
Repl mailbox main PWB.
1) Reseat all connectors @ centerfold
main PWB & YC5 @ finisher main
PWB. 2) Repl centerfold main PWB.

PWB. 2) Reseat EEPROM, 3) Repl
centerfold main PWB.
906 Start > Execute > Start 1) Reseat YC7 @ scanner PWB & the
pigtail to the copier, 2) Repl DP main
PWB.
906 Start > Execute > Start > 1) Reseat YC6 @ ISM PWB (scanner
power Off/On. PWB) & the pigtail to the copier, 2)
Repl DP driver PWB, 3) Repl ISM
PWB (scanner PWB).
906 Start > Execute > Start 1) Reseat lift upper limit switch
connector, 2) Reseat DP lift motor
connector 3) Repl DP lift upper limit
switch, 4) Repl DP lift motor, 5) Repl
DP main PWB.
906 Start > Execute > Start > 1) Reseat upper limit switch & lift
power Off/On. motor connectors, 2) Repl upper limit
switch, 3) Repl lift motor, 4) Repl DP
driver PWB.
906 Start > Execute > Start 1) Reseat lift lower limit switch
connector, 2) Reseat DP lift motor
connector 3) Repl DP lift lower limit
switch, 4) Repl DP lift motor, 5) Repl
DP main PWB.
906 Start > Execute > Start > 1) Reseat lower limit switch & lift motor
power Off/On. connectors, 2) Repl lower limit switch,
3) Repl lift motor, 4) Repl DP driver
PWB.
906 Start > Execute > Start 1) Repl DP main PWB, 2) Contact
906 Start > Execute > Start > 1) Reseat connectors @ DP driver
power Off/On. PWB, 2) Repl DP driver PWB.
906 Start > Execute > Start 1) Reseat all connectors @ SHD
PWB, 2) Pinout connectors/harnass,
3) Repl SHD PWB.
906 Start > Execute > Start > 1) Reseat connectors @ SHD PWB, 2)
power Off/On. Repl SHD PWB.
906 Start > Execute > Start 1) Reseat all connectors @ CIS, 2)
Pinout connectors/harnass, 3) Repl
CIS.
906 Start > Execute > Start > 1) Reseat connectors @ CIS, 2) Repl
power Off/On. CIS.

Administrative Division.
panel PWB.
1) Check harnass connections @

engine PWB, 2) Repl engine PWB, 3)
Repl main PWB.

main PWB.
1) Repl main PWB.
1) Reload or update firmware, 2) Repl

1) Repl main PWB, 2) Repl scanner
PWB.
1) Repl engine PWB.
1) Repl engine PWB.
1) Repl flash ROM.
1) Repl flash ROM.
1) Repl main PWB.
1) Turn power Off/On to reset, 2) Repl

PSU PWB.
1) Reinstall fax sys M, 2) Repl fax sys

M.

M.
1) Upgrade firmware above v.2.04A.
(at this printing v.2.20C).
1) Upgrade firmware to v.2.45a or

above.
1) Reinstall fax sys M, 2) Reload
firmware, 3)Repl fax sys M.

1) Power Off/On, if re-occurs 2) HDD

Initial in system menu (System Menu,
Adjustment/Maintenance, System
Initialization). Power Off/On, if re-
occurs 3) Reformat HDD (Status,
10871087, 024, Start, Execute, Start).
Power Off/On, if re-occurs 4) Repl
HDD.

HDD.

HDD.
1) Power Off/On.
1) Power Off/On, 2) Reseat DIMM for
operation panel, then reload firmware,
3) Repl DIMM for operation panel,
then reload firmware.
1) Use KM-Net Viewer to update
barcode files.
1) Run U020, 2) Run U022, 3) Run

U024.
1) Reseat HDD connectors. (from

Venom @ Copytechnet)
1) Power Off/On, 2) Reload firmware,
3) Repl Panel or main DIMM, 4)
Reseat connectors to operation panel
and main controller, 5) Repl operation
panel PWB, 6) Repl main PWB. 7)
May occur after HDD replacement.
Power Off/On to reset.
1) Update firmware to version 2.45a or

above.
1) Flash machine.
1) Power Off/On, 2) Reseat & clean

contacts of main DIMM & expansion
memory, 3) Reload firmware, 4) Repl
main DIMM or expansion memory, 5)
panel PWB, 7) Reformat or repl HDD.

contacts of main DIMM, 3) Reload
firmware, 4) Repl main DIMM, 5)
panel PWB, 7) Repl main PWB, 8)
Reformat or repl HDD.
Load paper.
phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.


phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
panel PWB.
panel PWB.
1) Repl main PWB.

main PWB.
1) Repl main PWB.

PWB.
PWB.
1) Repl scanner PWB, 2) Repl main
PWB.
Repl main PWB.
1) Repl engine PWB.
1) Repl engine PWB.

1) Repl engine PWB.

PWB.
PWB.
1) Repl main PWB.
1) Repl main PWB.
1) Repl power source PWB.
1) To switch Off power: first press the

power keyswitch until the main power
indicator goes Off, then turn the main
power switch Off.
Command Center.

Center.
in Command Center.
within LAN, etc.).
[Other].

Command Center.
properly.
properly.




authentication.

properly.

authentication.

less.

Command Center.

address.


to share name: @()!&#$%^~[]`


or [Domain@User].

folder.

or [Domain@User].

Center.



in Command Center.

within LAN, etc.).
[Other].
Command Center.

address.

within LAN, etc.).
properly.

address.

properly.





authentication.

properly.

authentication.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.

less.

address.

[Domain/User].
folder.

address.

within LAN, etc.).
address.

properly.

properly.




properly.

less.

to share name: @()!&#$%^~[]`

folder.

or [Domain@User].

folder.
or [Domain@User].

address.

within LAN, etc.).
properly.



less.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.


less.
CS-420i, CS-520i E00000 or U00000 Fax Communication Error: No Exxxxx: V.34 modem,
response or line busy after the set Uxxxxx: all other modems
number of redials.
CS-420i, CS-520i E00100 or U00100 Fax Communication Error: Exxxxx: V.34 modem,
Transmission was interruped by a Uxxxxx: all other modems
Reception was interrupted by a Uxxxxx: all other modems
Recording paper on the destination Uxxxxx: all other modems
CS-420i, CS-520i E00430 or U00430 Fax Communication Error: Polling Exxxxx: V.34 modem,
request (confidential or reverse Uxxxxx: all other modems
Subaddress-based bulletin board Uxxxxx: all other modems
CS-420i, CS-520i E00431 or U00431 Fax Communication Error: A Exxxxx: V.34 modem,
subaddress-based bulletin board Uxxxxx: all other modems
subaddress-based bulletin board Uxxxxx: all other modems
number.
Subaddress-based bulletin board Uxxxxx: all other modems
Subaddress-based confidential Uxxxxx: all other modems
CS-420i, CS-520i E00450 or U00450 Fax Communication Error: The Exxxxx: V.34 modem,
destination transmitter Uxxxxx: all other modems
Encrypted reception was Uxxxxx: all other modems
registered.
Ecryption reception was interrupted Uxxxxx: all other modems
registered.
Document jam or the document Uxxxxx: all other modems
CS-420i, CS-520i E00613 or U00613 Fax Communication Error: Image Exxxxx: V.34 modem,
writing section problem. Uxxxxx: all other modems
CS-420i, CS-520i E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
was not transmitted after CTS was Uxxxxx: all other modems
CS-420i, CS-520i E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
error. Uxxxxx: all other modems
Communication was interrupted Uxxxxx: all other modems
destination unit.
CS-420i, CS-520i E00800 or U00800 Fax Communication Error: A page Exxxxx: V.34 modem,
transmission error occurred in G3 Uxxxxx: all other modems
RTN or PIN signal.
transmission error re-occurred after Uxxxxx: all other modems
retry of transmission in ECM mode.
reception error occurred in G3 Uxxxxx: all other modems
reception error.
reception error occurred in G3 Uxxxxx: all other modems
in ECM mode.
Transmission in G3 mode was Uxxxxx: all other modems
2400bps.
units of our make).
Transmission (ECM).
(ECM).
received during phase B of
transmission.
preset number of command
retransfers for DCS/NSS signals
was exceeded during phase B of
transmission.
transmission of a PPS (Q) signal
during phase D of transmission,
transfers was exceeded.
signal or invalid command was
received during phase D of
transmission.
preset number of command
retransfers was exceeded after
transmission of an RR signal or no
response.
Reception in G3 mode was Uxxxxx: all other modems
signal.
DIS signal.
DTC (NSC) signal.
FTT signal.
make).
(short protocol).
in the V.34 mode.
interrupted by a signal error. There
was no response, or a DCN signal
or invalid command was received
during phase C/D of reception.
signal was received during phase B
of reception.
message was received during
phase C of reception.
interrupted by a signal error. Error
line control was exceeded and a
decoding error occurred for the
message being received.
CS-420i, CS-520i E01400 or U01400 Fax Communication Error: An Exxxxx: V.34 modem,
invalid one-touch key was specified Uxxxxx: all other modems
communication error occurred Uxxxxx: all other modems
communication error occurred in Uxxxxx: all other modems
not detected.
detected.
was not detected.
detected.
detected.
Operation was interrupted due to Uxxxxx: all other modems
speed and symbol speed occurs),
during reception in V.34 mode. After
MPh exchange, a DCN signal was
transmitted to the destination unit
and the line was cut.
CS-420i, CS-520i E03000 or U03000 Fax Communication Error: No Exxxxx: V.34 modem,
document was present in the Uxxxxx: all other modems
reception started.
CS-420i, CS-520i E03200 or U03200 Fax Communication Error: In Exxxxx: V.34 modem,
interoffice subaddress-based Uxxxxx: all other modems
bulletin board reception, data was
polling reception from a unit of our Uxxxxx: all other modems
bulletin board reception, operation
number.
CS-420i, CS-520i E03400 or U03400 Fax Communication Error: Polling Exxxxx: V.34 modem,
reception was interupted because Uxxxxx: all other modems
numbers.
CS-420i, CS-520i E03600 or U03600 Fax Communication Error: An Exxxxx: V.34 modem,
Interoffice subaddress-based Uxxxxx: all other modems
unit.
Subaddress-based transmission Uxxxxx: all other modems
encrypted tranmission, the Uxxxxx: all other modems
Encrypted transmission failed Uxxxxx: all other modems
capability.
Communication was interrupted Uxxxxx: all other modems
Encrypted reception was Uxxxxx: all other modems
in ecryption keys.
Password check transmission or Uxxxxx: all other modems
Password check reception or Uxxxxx: all other modems
its phone number.
Password check reception or Uxxxxx: all other modems
phone number.
CS-420i, CS-520i E14000 or U14000 Fax Communication Error: Memory Exxxxx: V.34 modem,
overflowed during confidential Uxxxxx: all other modems
reception.
overflowed in subaddress-based Uxxxxx: all other modems
overflowed in the destination unit Uxxxxx: all other modems
transmission.
overflowed during memory Uxxxxx: all other modems
reception.
overflowed in the destination unit Uxxxxx: all other modems
Transmission failed because an Uxxxxx: all other modems
encoding.
CS-420i, CS-520i Send SMB Error 1102 Error: Username/Password or Send errors are displayed
Shared Name/Folder Name. on the panel only, and not
Shared Name/Folder Name. Assign on the panel only, and not
access the folder.
Shared Name/Folder Name. Host on the panel only, and not
CS-420i, CS-520i Send SMB Error 1103 Error: Pathname or File Name. Send errors are displayed
Domain name is not entered. on the panel only, and not
recorded.
Connect to the folder which is not on the panel only, and not
Assign disable folder path. on the panel only, and not
recorded.
CS-420i, CS-520i Send SMB Error 1105 Error: Not Supported Protocol. Send errors are displayed
SMB protocol is set to OFF. on the panel only, and not
recorded.
CS-420i, CS-520i Send SMB Error 2101 Error: Can Not Connect. Enter the Send errors are displayed
disable host name/IP address. on the panel only, and not
recorded.
CS-420i, CS-520i Send SMB Error 2101 Error: Can Not Connect. Assign the Send errors are displayed
wrong port number. on the panel only, and not
recorded.
CS-420i, CS-520i Send SMB Error 2101 Error: Can Not Connect. Network is Send errors are displayed
not connected. on the panel only, and not
recorded.
CS-420i, CS-520i Send SMB Error 2103 Error: Response Wait With Timeout. Send errors are displayed
The server is unable to on the panel only, and not
CS-420i, CS-520i Send SMB Error 2201 Error: Network Transfer. Error Send errors are displayed
occurs on the network. on the panel only, and not
recorded.
CS-420i, CS-520i Send SMB Error 2203 Error: Response Wait With Timeout. Send errors are displayed
Response is not returned from the on the panel only, and not
CS-420i, CS-520i Send SMB Error 9181 Error: Page Max Count Over. The Send errors are displayed
number of pages of a send file on the panel only, and not
CS-420i, CS-520i Send FTP Error 1101 Error: Host Name. Enter the disable Send errors are displayed
host name/IP address. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 1102 Error: Username/Password. Send errors are displayed
Domain name is not entered. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 1102 Error: Username/Password. Assign Send errors are displayed
disable user/password. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 1103 Error: Pathname or File Name. Send errors are displayed
Connect to the folder which is not on the panel only, and not
CS-420i, CS-520i Send FTP Error 1103 Error: Pathname or File Name. Send errors are displayed
Assign disable folder path. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 1105 Error: Not Supported Protocol. FTP Send errors are displayed
protocol is set to OFF. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 2101 Error: Can Not Connect. Enter the Send errors are displayed
disable host name/IP address. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 2101 Error: Can Not Connect. Assign the Send errors are displayed
wrong port number. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 2101 Error: Can Not Connect. Network is Send errors are displayed
recorded.
CS-420i, CS-520i Send FTP Error 2102 Error: Cannot Connect With Send errors are displayed
Timeout. The server is unable to on the panel only, and not
CS-420i, CS-520i Send FTP Error 2102 Error: Cannot Connect With Send errors are displayed
Timeout. Send the server which on the panel only, and not
CS-420i, CS-520i Send FTP Error 2103 Error: Response Wait With Timeout. Send errors are displayed
CS-420i, CS-520i Send FTP Error 2201 Error: Network Transfer. Error Send errors are displayed
recorded.
CS-420i, CS-520i Send FTP Error 2202 Error: Network Transfer With Send errors are displayed
Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-420i, CS-520i Send FTP Error 2203 Error: Response Wait With Timeout. Send errors are displayed
CS-420i, CS-520i Send FTP Error 3101 Error: Server Response. The server Send errors are displayed
is error status. on the panel only, and not
recorded.
CS-420i, CS-520i Send FTP Error 9181 Error: Page Max Count Over. The Send errors are displayed
CS-420i, CS-520i Send email Error 1101 Error: Host Name. SMTP server Send errors are displayed
name is not set. Error SMTP server on the panel only, and not
name. recorded.
CS-420i, CS-520i Send email Error 1102 Error: Username/Password. User Send errors are displayed
ID for the authentication is not on the panel only, and not
CS-420i, CS-520i Send email Error 1104 Error: No Recipient Address. The Send errors are displayed
destination address is not specified. on the panel only, and not
recorded.
CS-420i, CS-520i Send email Error 1105 Error: Not Supported Protocol. Send errors are displayed
SMTP protocol is set to OFF. on the panel only, and not
recorded.
CS-420i, CS-520i Send email Error 1106 Error: No Sender Info. Sender Send errors are displayed
address is not entered. on the panel only, and not
recorded.
CS-420i, CS-520i Send email Error 2101 Error: Can Not Connect. Select Send errors are displayed
[Other Authenticate] when on the panel only, and not
CS-420i, CS-520i Send email Error 2101 Error: Can Not Connect. The Send errors are displayed
specified server is not SMTP on the panel only, and not
server. recorded.
CS-420i, CS-520i Send email Error 2101 Error: Can Not Connect. Network is Send errors are displayed
recorded.
CS-420i, CS-520i Send email Error 2102 Error: Cannot Connect With Send errors are displayed
Timeout. The server is unable to on the panel only, and not
CS-420i, CS-520i Send email Error 2103 Error: Response Wait With Timeout. Send errors are displayed
CS-420i, CS-520i Send email Error 2201 Error: Network Transfer. Error Send errors are displayed
recorded.
CS-420i, CS-520i Send email Error 2202 Error: Network Transfer With Send errors are displayed
Timeout. Error occurs on the on the panel only, and not
network. recorded.
CS-420i, CS-520i Send email Error 2203 Error: Response Wait With Timeout. Send errors are displayed
CS-420i, CS-520i Send email Error 2204 Error: Email Size Limit. The size of Send errors are displayed
the email attachment exceeds its on the panel only, and not
limit. recorded.
CS-420i, CS-520i Send email Error 3101 Error: Server Response. The server Send errors are displayed
is error status. on the panel only, and not
recorded.
CS-420i, CS-520i Send email Error 3101 Error: Server Response. Server Send errors are displayed
setting is not authenticated on the panel only, and not
normally. recorded.
CS-420i, CS-520i Send email Error 3201 Error: Not Found Authentication Send errors are displayed
Mechanism. Unsupported SMTP on the panel only, and not
CS-420i, CS-520i Send email Error 9181 Error: Page Max Count Over. The Send errors are displayed
CS-420i, CS-520i TWAIN Error 2202 Error: Network Transfer With Send errors are displayed
Timeout. Response is not returned on the panel only, and not
time.
CS-420i, CS-520i TWAIN Error 9181 Error: Page Max Count Over. The Send errors are displayed
CS-420i, CS-520i Software Error 5101 Error: Not Yet Connected. Power Off/On. Send errors
Operation handle error. Error for are displayed on the panel
handle.
CS-420i, CS-520i Software Error 5102 Error: Already Connected. Power Off/On. Send errors
Operation handle error. Error for are displayed on the panel
handle.
CS-420i, CS-520i Software Error 5103 Error: Not Yet Opened. Error for Power Off/On. Send errors
storage status in the operation are displayed on the panel
CS-420i, CS-520i Software Error 5104 Error: Already Opened. Error for Power Off/On. Send errors
storage status in the operation are displayed on the panel
CS-420i, CS-520i Software Error 7101 Error: Memory Allocation. Power Off/On. Send errors
Insufficient memory space. are displayed on the panel
CS-420i, CS-520i Software Error 7102 Error: Socket Create. Unable to Power Off/On. Send errors
create a communication socket. are displayed on the panel
CS-420i, CS-520i Software Error 720f Error: Unknown Error. Unable to Power Off/On. Send errors
determine the cause. are displayed on the panel
CS-420i, CS-520i Send error. 1101 Send Email Error: Host Name. Note the displayed error
SMTP server name is not set. Error number. Send errors are
SMTP server name. Fails to send displayed on the panel
iFax. only, and not recorded.
CS-420i, CS-520i Send error. 1101 Send FTP Error: Host Name. Enter Note the displayed error
the disable host name/IP address. number. Send errors are
displayed on the panel
CS-420i, CS-520i Send error. 1101 Send SMB Error: Host Name. Enter Note the displayed error
the disable host name/IP address. number. Send errors are
CS-420i, CS-520i Send error. 1102 Send Email Error/ Send iFax Error: Note the displayed error
Username/Password. User ID for number. Send errors are
the authentication is not entered or displayed on the panel
CS-420i, CS-520i Send error. 1102 Send SMB/FTP Error: Note the displayed error
Username/Password or Shared number. Send errors are
Name/Folder Name. Domain name displayed on the panel
CS-420i, CS-520i Send error. 1102 Send SMB/FTP Error: Note the displayed error
Name/Folder Name. Assign disable displayed on the panel
CS-420i, CS-520i Send error. 1102 Send SMB Error: Note the displayed error
Name/Folder Name. Assign disable displayed on the panel
CS-420i, CS-520i Send error. 1102 Send SMB Error: Note the displayed error
Name/Folder Name. Host name displayed on the panel
CS-420i, CS-520i Send error. 1103 Send SMB/FTP Error: Pathname or Note the displayed error
File Name. Domain name is not number. Send errors are
entered. displayed on the panel
File Name. Connect to the folder number. Send errors are
which is not permitted for displayed on the panel
File Name. Assign disable folder number. Send errors are
path. displayed on the panel
No Recipient Address. The number. Send errors are
destination address is not specified. displayed on the panel
Not Supported Protocol. SMTP number. Send errors are
protocol is set to OFF. displayed on the panel
CS-420i, CS-520i Send error. 1105 Send SMB Error: Not Supported Note the displayed error
Protocol. SMB protocol is set to number. Send errors are
OFF. displayed on the panel
CS-420i, CS-520i Send error. 1105 Send FTP Error: Not Supported Note the displayed error
Protocol. FTP protocol is set to number. Send errors are
OFF. displayed on the panel
No Sender Info. Sender address is number. Send errors are
not entered. displayed on the panel
CS-420i, CS-520i Send error. 1131 Send FTP Error: Secure protocol Note the displayed error
settings are OFF in Command number. Send errors are
Center. displayed on the panel
CS-420i, CS-520i Send error. 1132 Send FTP Error: Is FTPS Note the displayed error
available? Is encryption available? number. Send errors are
Can Not Connect. Network is not number. Send errors are
connected. displayed on the panel
Can Not Connect. Select [Other number. Send errors are
Authenticate] when authenticating displayed on the panel
Can Not Connect. The specified number. Send errors are
server is not SMTP server. displayed on the panel
CS-420i, CS-520i Send error. 2101 Send SMB/FTP Error: Can Not Note the displayed error
Connect. Enter the disable host number. Send errors are
name/IP address. displayed on the panel
Connect. Assign the wrong port number. Send errors are
number. displayed on the panel
Connect. Network is not connected. number. Send errors are
CS-420i, CS-520i Send error. 2102 Send Email/ iFax/ FTP Error: Note the displayed error
Cannot Connect With Timeout. The number. Send errors are
server is unable to communicate. displayed on the panel
CS-420i, CS-520i Send error. 2102 Send FTP Error: Cannot Connect Note the displayed error
With Timeout. Send the server number. Send errors are
which does not support FTP server. displayed on the panel
CS-420i, CS-520i Send error. 2103 Send Email/ iFax/ SMB/ FTP Error: Note the displayed error
Response Wait With Timeout. The number. Send errors are
server is unable to communicate. displayed on the panel
CS-420i, CS-520i Send error. 2201 Send Email/ iFax/ SMB/ FTP Error: Note the displayed error
Network Transfer. Error occurs on number. Send errors are
the network. displayed on the panel
Network Transfer With Timeout. number. Send errors are
Error occurs on the network. displayed on the panel
CS-420i, CS-520i Send error. 2202 Send TWAIN Error: Network Note the displayed error
Transfer With Timeout. Response is number. Send errors are
not returned from the server, above displayed on the panel
Response Wait With Timeout. number. Send errors are
Response is not returned from the displayed on the panel
server, above specified time. only, and not recorded.
CS-420i, CS-520i Send error. 2204 Send Email/ iFax Error: Email Size Note the displayed error
Limit. The size of the email number. Send errors are
attachment exceeds its limit. displayed on the panel
CS-420i, CS-520i Send error. 2231 Send FTP Error: Failed to send via Note the displayed error
FTP. number. Send errors are
CS-420i, CS-520i Send error. Job is Send Email/FTP Error: Server Note the displayed error
cancelled. Press Response. The server is error number. Send errors are
[End]. 3101 status. displayed on the panel
CS-420i, CS-520i Send error. Job is Send Email Error: Server Note the displayed error
cancelled. Press Response. Server setting is not number. Send errors are
[End]. 3101 authenticated normally. displayed on the panel
CS-420i, CS-520i Send error. Job is Send Email Error: Not Found Note the displayed error
cancelled. Press Authentication Mechanism. number. Send errors are
[End]. 3201 Unsupported SMTP Authentication displayed on the panel
CS-420i, CS-520i Send error. Job is Send Email/ SMB/ FTP/ TWAIN Note the displayed error
cancelled. Press Error: Page Max Count Over. The number. Send errors are
[End]. 9181 number of pages of a send file displayed on the panel
CS-420i, CS-520i "Acceptable staple Is the acceptable staple count
count exceeded." exceeded?
CS-420i, CS-520i "Add paper in cassette Is the indicated cassette out of

#." paper?
CS-420i, CS-520i "Add paper in Multi Is the paper of the specified size
Purpose tray." loaded in the multipurpose tray?
CS-420i, CS-520i "Add staples." Has the document finisher run out
of staples?
CS-420i, CS-520i "Add toner."

CS-420i, CS-520i "Box is not found."
This job is cancelled because the
specified box cannot be found.
CS-420i, CS-520i "Box Limit Exceeded." Document Box is full, and no
further storage is available; Job is
cancelled. Repeat Copy Box is full,
available.
CS-420i, CS-520i "Cannot connect to

Authentication Server."
CS-420i, CS-520i "Cannot duplex print Did you select a paper size/type
on this paper." that cannot be duplex printed?
CS-420i, CS-520i "Cannot offset this Did you select a paper size that
paper." cannot be offset (A3, B4, A5R,
B6R, Folio, Ledger, Statement, &
8K)?
CS-420i, CS-520i "Cannot staple at the Have you selected a poisition that
specified position." cannot be stapled?
CS-420i, CS-520i "Cannot staple this Did you select a paper size/type
paper." that cannot be stapled?
CS-420i, CS-520i "Check the cover." Are any covers open? Does the
message indicate which cover is
open?
CS-420i, CS-520i "Check the document Is the document processor open?
processor." Is the top cover of the document
processor open?
CS-420i, CS-520i "Check the finisher." Is the document finisher set
correctly?"
CS-420i, CS-520i "Clean the slit glass." Dirt has been identified on the slit
glass.
CS-420i, CS-520i "Confidential The machine detects the

document is documents guard pattern on the
detected." original document.
CS-420i, CS-520i "Failed to specify Job Job accounting is not specified in
Accounting." the print driver.
CS-420i, CS-520i "Failed to store job
retention data."
CS-420i, CS-520i "Fax box limit Fax box is full, and no further
exceeded." storage is available.
CS-420i, CS-520i "Finisher tray is full of Is the acceptable storage capacity

paper." exceeded for the document finisher
tray?"
CS-420i, CS-520i "Hard Disk error. Job An error has occurred on the hard
is cancelled. Press disk.
[End] ##"
CS-420i, CS-520i "Incorrect Account ID." The account ID# does not match.
CS-420i, CS-520i "Incorrect box

password."
CS-420i, CS-520i "Incorrect Login User
Name or Password."
CS-420i, CS-520i "Job Accounting The print count exceeded the
restriction exceeded." acceptable count restricted by Job
Accounting.
CS-420i, CS-520i "Job Separator is full Is the maximum capacity of the job
of paper." separator tray exceeded?
CS-420i, CS-520i "KPDL error." A PostScript error has occurred.
CS-420i, CS-520i "Machine failure." An internal error has occurred. Power Off/On.
Make a note of the error code
number displayed on the panel.
See above.
CS-420i, CS-520i "Maximum number of Is the acceptable scanning count
scanned pages." exceeded?
CS-420i, CS-520i "Memory is full." Unable to continue the job, as the

memory is used up."
CS-420i, CS-520i "Paper Jam. ###" Make a note of the jam location
number displayed on the panel.
Leave the machine On.
CS-420i, CS-520i "Removable memory An error has occurred on the USB
error." stick memory or Compact Flash
memory.
CS-420i, CS-520i "Remove all originals Are there any originals left in the
in the document document processor?
processor."
CS-420i, CS-520i "Replace all originals
and press [Continue]."
CS-420i, CS-520i "Replace the waste The waste toner box is full.
toner box."
CS-420i, CS-520i "Scanner memory is Scanning cannot be performed due

full." to insufficient memory for the
scanner. Is the acceptable
CS-420i, CS-520i "Send Error. ####" An error has occurred during Turn power Off/On.
transmission.
CS-420i, CS-520i "Set the waste toner The waste toner box is not installed
box." correctly.
CS-420i, CS-520i "Staple jam." The location of the jam will be
indicated on the panel. Leave the
machine On.
CS-420i, CS-520i "System Error." A system error has occurred.
Confirm that the Attention indicator
is lighting.
CS-420i, CS-520i "The phone receiver is
off the hook."
CS-420i, CS-520i "The removable Is the removable memory formatted
memory is not by this machine?
formatted."
CS-420i, CS-520i "The source file is not The specified file is not found.
found."
CS-420i, CS-520i "Top tray of the The exit tray at the top of the
machine is full of machine is full.
paper."
CS-420i, CS-520i "Unknown Toner Is the toner cartridge taken from
Installed." another machine of the same
model while it was displaying the
"Add Toner." message?
CS-420i, CS-520i "Unknown Toner Is a differently named or counterfeit
Installed. PC" toner product installed?
CS-420i, CS-520i "Warning low Further scanning cannot be

memory." performed due to insufficient
memory.
Load paper.
phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
or [Domain@User].

folder.

to share name: @()!&#$%^~[]`

or [Domain@User].
folder.


address.

within LAN, etc.).
properly.



less.

address.

[Domain/User].

folder.


address.

within LAN, etc.).
properly.

address.

properly.




properly.

less.

Command Center.

Center.
in Command Center.
[Other].

Command Center.
within LAN, etc.).
properly.

properly.




properly.

authentication.

authentication.

less.

less.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.

Command Center.

address.

address.

or [Domain@User].

to share name: @()!&#$%^~[]`


or [Domain@User].

folder.

Center.



in Command Center.
Set secure protocol settings to ON in
Command Center.

within LAN, etc.).
[Other].

Command Center.

address.

within LAN, etc.).
properly.

address.

properly.






properly.

authentication.

authentication.

less.

job.

job.
Press [End].

job. See your key


duplex.
Select a position that can be stapled.

stapling.
size/type. Press [Continue] to print
without stapling.

processor.
The scanned document is printed
blank or sending of the document is
cancelled.
[End]. See your key

Delete some data from the specified
fax box. See your key
press [Continue].

password.
Cannot print any more. This job is
Only one copy of the scanned pages

is available. Press [Continue] to print,
send, or store the scanned pages.
to cancel the job.

memory.
processor.

[Continue] to resume printing. Press



Make note of the error code number.

Turn power Off/On.

machine.

job.
Ignore the message and use the toner.
Install our genuine product that is

specified for this machine.

to cancel the job.
CS-6030 (2FC), C0060 Main PWB Type Mismatch Error. Turn power Off/On.
CS-8030 (2FB)
CS-6030, CS- C0100 Backup Memory Read/Write Turn power Off/On.

8030 Problem. Read and write data does
not match.
CS-6030, CS- C0110 Main PWB Backup Memory Data Turn power Off/On. If code
8030 Problem. Data in the specified area immediately returns
of the backup memory does not initialize backup data:
match specified values. 10871087
8030 Memory Device Problem. EEPROM
8030 Memory Data Problem. Abnormal
8030 Memory Device Problem. EEPROM
CS-6030, CS- C0160 Engine PWB EEPROM Backup Turn power Off/On. If code
8030 Memory Data Problem. Data for immediately returns
backup data check is changed at initialize backup data for
the check after startup. image processing:
10871087
8030 error is detected in the main and
counters.
8030 Machine number does not match
on main and engine PWBs
8030 Synchronization cannot be taken
between the main CPU and engine
CPU.
8030 Synchronization cannot be taken
between the main CPU and
scanner CPU.
CS-6030, CS- C0240 Printer Board Communication Turn power Off/On.
8030 Problem. Printer board does not
respond within 120 sec after power
ON.
CS-6030, CS- C0250 Network Scanner Board 10871087
8030 Communication Problem. Network
scanner board does not respond to
the alive command three times
within 30 sec. Network scanner
board does not respond to the
communication command within 75
sec.
CS-6030, CS- C0330 Relay Board Communication Turn power Off/On.

8030 Problem.
CS-6030, CS- C0410 DP Communication Problem. There 10871087

8030 is no reply after 5 tries at
communication. A communication
error has occurred.
CS-6030, CS- C0420 PF-650/PF-660 Communication 10871087
8030 Error. During initial rotations there is
no reply after 40 tries at
communication. During normal
operation there is no reply after 5
tries at communication.
CS-6030, CS- C0440 DF-650 Communication Problem. A Turn power Off/On.

8030 communication error from
document finisher is detected 10
CS-6030, CS- C0460 Duplex Unit Communication Turn power Off/On.
8030 Problem. A communication error
frum duplex section is detected 10
CS-6030, CS- C0500 Paper Feed Unit Communication Turn power Off/On.
8030 Error. A communication error is
detected 10 times in succession
from cassettes 1 & 2.
CS-6030, CS- C0510 Paper Feed Unit Communication Turn power Off/On.
8030 Error. A communication error is
CS-6030, CS- C0610 Bitmap Problem. The DIMM on the Turn power Off/On.
8030 scanner Main PWB does not
operate correctly.
8030 decompressed, rotated, relocated,
of time.
CS-6030, CS- C0640 Hard Disk Drive cannot be 10871087
8030 accessed.
CS-6030, CS- C0700 PF-650/PF-660 EEPROM Error. An Turn power Off/On.

8030 error occurs in EEPROM (U4) data
read or write for the side feeder
main PWB.
CS-6030, CS- C0750 DF-650 EEPROM Error. A backup Turn power Off/On.
8030 memory error is received in serial
communication data from the
finisher.
CS-6030, CS- C0960 Developing Unit EEPROM Error. Turn power Off/On.
8030
CS-6030, CS- C0970 Cleaning Unit EEPROM Error. Turn power Off/On.
8030
CS-6030, CS- C1010 Cassette #1 Lift Motor error. When 10871087

8030 cassette is inserted lift upper limit
switch 1 does not turn ON within 33
sec of lift motor 1 activation. During
copying lift upper limit switch 1
does not turn on within 1 sec of lift
motor 1 activation.

motor 2 activation.

motor 3 activation.
motor 4 activation.
CS-6030, CS- C1140 PF-650 Lift Motor Ascention Error. 10871087

8030 During initialization or door open
upper limit detection switch does
not turn OFF within 15 sec of the
side feeder lift motor activation.
During paper feed upper limit
detection switch does not turn OFF
within 200ms.
CS-6030, CS- C1140 PF-660 Lift Motor Ascention Error. 10871087

upper limit detection switch does
within 200ms.
CS-6030, CS- C1150 PF-650 Lift Motor Descent Error. 10871087

lower limit detection switch does
During paper feed lower limit
withing 200ms.
CS-6030, CS- C1150 PF-660 Lift Motor Descent Error. 10871087
During paper feed lower limit
withing 200ms.
CS-6030, CS- C1200 Duplex Side Registration Motor 10871087

8030 Error. The duplex side registration
detect the home position of the side
registration guide.
CS-6030, CS- C2100 Developing Motor Error. After Turn power Off/On.
8030 developing motor has been
activated for 1 sec, lock signal
remains high for 1 sec.
CS-6030, CS- C2200 Drive Motor Error. After drive motor Turn power Off/On.
8030 has been activated for 1 sec, lock
signal remains high for 1 sec.
CS-6030, CS- C2300 Fuser Motor Error. After fuser motor Turn power Off/On.
8030 has been activated for 1 sec, lock
CS-6030, CS- C2550 Transfer Motor Error. After transfer Turn power Off/On.
8030 motor has been activated for 1 sec,
lock signal remains high for 1 sec.
CS-6030, CS- C2640 Side Feeder Drive Motor Error. 10871087

8030

8030 Scanner home position is not
copying using MP tray.
8030 lamp does not reach the input value
threshold 500ms after the lamp is
activated and the carriage is moved
to the shading position and an
additional 100ms later. The
exposure lamp does not light after
50 tries.
CS-6030, CS- C3210 CIS Lamp Problem. CIS lamp does 10871087
8030 not exceed the input value
commencing reading.
CCD.
CS-6030, CS- C3310 CIS AGC Problem. After AGC 10871087

CIS.
8030 Scanner and SHD.
CS-6030, CS- C3900 Scanner PWB Backup Memory Turn power Off/On.
8030 Read/Write Error. Read & Write
CS-6030, CS- C3910 Scanner PWB Backup Memory Turn power Off/On. If code
8030 Data Problem. Data in a specified immediately returns
not match the specified values. scanning: 10871087
8030 Problem. Polygon motor does not
activation.

8030 Problem. Stabilization is lost
exceeding 5 sec after the polygon
motor is stabilized.
CS-6030, CS- C4100 BD Initialization (A) Problem. Turn power Off/On.

8030 During initialization only laser A is
output, and ASIC of Main PWB
detects a beam detect error for
2000ms.
CS-6030, CS- C4110 BD Initialization (B) Problem. Turn power Off/On.
8030 During initialization only laser B is
2000ms.
CS-6030, CS- C4120 BD Initialization (C) Problem. Turn power Off/On.
8030 During initialization only laser C is
2000ms.
CS-6030, CS- C4200 BD Steady-State Problem. ASIC of Turn power Off/On.
8030 the main PWB detects a Beam
Detect error A for 4000ms after
polygon motor stabilization.
CS-6030, CS- C5100 Main High Voltage Error. While the Turn power Off/On.
8030 main high voltage output remote
signal is ON, an alarm signal is
detected continuously for 400ms.
CS-6030, CS- C5500 Drum Surface Potential Sensor Turn power Off/On.
8030 Problem 1. The sensor output is
0.5v or less when MC REM signal
is turned ON.
CS-6030, CS- C5510 Drum Surface Potential Sensor Turn power Off/On.
8030 Problem 2. The sensor output is
4.5v or more when MC REM signal
is turned ON.
CS-6030, CS- C5600 Drum Surface Potential Problem 1. Turn power Off/On.
8030 Grid voltage at 4.5v could not
determine the potential. Potential
adjustment after 30 tries could not
raise the potential sensor value to
the predetermined value.
CS-6030, CS- C5610 Drum Surface Potential Problem 2. Turn power Off/On.
8030 Grid voltage at 0.3v could not
lower the potential sensor value to
CS-6030, CS- C6000 Fuser Heater Lamp Break. The 10871087

8030 fuser temperature does not
increase for 40 sec after the fuser
heaters have been turned ON. The
fuser temperature remains below
after the fuser heaters have been
turned ON during stabilization.
CS-6030, CS- C6020 Fuser Thermistor High Temperature 10871087
8030 Detection Error. Fuser temperature
exceeds 235C/455F for 10 sec.
The fuser high temperature signal
is detected continuously for 500ms.
CS-6030, CS- C6030 Fixing Thermistor Break Error. The 10871087

8030 fusing thermistor remains lower
than 1C/33.8F for 30 sec
continuously when the fuser heater
is on.
CS-6030, CS- C6050 Fuser Thermistor Abnormal 10871087
8030 Temperature Detection. During
copying the temperature at the heat
roller is detected lower than
120C/248F continuously for 5 sec.
CS-6030, CS- C6400 Zero-Cross Signal Error. The 10871087
8030 engine PWB does not detect the
zreo-crossing signal (Z CROSS
SIG) for 5 sec.
CS-6030, CS- C7200 Broken Internal Thermistor Wire. Turn power Off/On.
8030 The thermistor output value is 4.5v
or more.
CS-6030, CS- C7210 Short-Circuited Internal Thermistor. Turn power Off/On.
8030 Thermistor input value is 0.5v or
less.
CS-6030, CS- C7300 Toner Hopper Problem. During Turn power Off/On.
8030 toner replenishment after toner
empty has been detected, toner
empty could not be cleared in three
times of 360 sec.
8030 Thermistor on the environmental
8030 Thermistor input value is 0.5v or
less.
CS-6030, CS- C8010 DF-650 Document Finisher Paper 10871087
8030 Conveying Motor Problem. After the
first 1 sec of activation, the LOCK
signal of the paper conveying motor
is detected for more than 500ms
while the paper conveying motor is
activated.
CS-6030, CS- C8020 PH-4A Punch Motor Problem. After 10871087
8030 the first 1 sec of activation, the
LOCK signal of the punch motor is
while the punch motor is activated.
CS-6030, CS- C8030 DF-650 Upper Paper Conveying 10871087

8030 Belt Problem. During initialization
the intermediate tray upper sliding
plate is not detected in the home
position within 3 sec after the belt
retuns to the home position,
resulting in Jam 87. When the
intermediate tray upper sliding plate
is operated from the home position
the upper paper conveying belt
HPS does not turn OFF within 1
sec.
CS-6030, CS- C8040 DF-650 Lower Paper Conveying 10871087

8030 Belt Problem. During initialization
the intermediate tray lower sliding
intermediate tray lower sliding plate
the lower paper conveying belt
sec.
CS-6030, CS- C8140 DF-650 Main Tray Problem. The 10871087

8030 main tray upper limit detection
switch or the main tray load
detection switch do not detect the
main tray within 20 sec from start of
ascention. During ascention, the
main tray upper limit detection
sensor of the main tray load
within 500ms after it turns ON.
During ascention, the main tray
upper limit detection sensor of the
main tray load detection switch
stays ON exceeding 2 sec.
CS-6030, CS- C8150 DF-650 Muti-Job Tray Problem. 10871087
8030 The multi-job tray upper limit
detection switch does not detect
the multi-job tray within 20 sec from
start of ascention. During
ascention, the multi-job tray upper
limit detection sensor does not turn
OFF within 500ms after it turns ON.
CS-6030, CS- C8170 DF-650 Front Upper Side 10871087

8030 Registration Guide Problem. During
initialization, the front upper side
registration guide is not detected in
home position within 3 sec after the
guide returns to home position,
resulting in a Jam 87. When the
front upper side registration guide
is operated from the home position,
the front upper side registration
home position sensor does not turn
OFF within 500ms.
CS-6030, CS- C8180 DF-650 Rear Upper Side 10871087

initialization, the rear upper side
rear upper side registration guide is
operated from the home position,
the rear upper side registration
OFF within 500ms.
CS-6030, CS- C8190 DF-650 Lower Side Registration 10871087

8030 Guide Problem. During initialization,
the front/rear lower side registration
guide is not detected in home
position within 3 sec after the guide
returns to home position, resulting
in a Jam 87. When the lower side
registration guide is operated from
the home position, the lower side
registration home position sensor
does not turn OFF within 500ms.
CS-6030, CS- C8210 DF-650 Front Stapler Problem. 10871087
8030 During initial rotations, front stapler
500ms after the front stapler
returns to home postion, resulting
in a Jam 90. When the front stapler
the front staple home position
sensor does not turn OFF within
500ms.
CS-6030, CS- C8220 DF-650 Front Clincher Problem. 10871087

8030 During initial rotations, front clincher
500ms after the front clincher
in a Jam 90. When the front
clincher is operated from the home
position, the front clincher home
position sensor does not turn OFF
within 500ms.
CS-6030, CS- C8230 DF-650 Rear Stapler Problem. 10871087

8030 During initial rotations, rear stapler
500ms after the rear stapler returns
to home postion, resulting in a Jam
90. When the rear stapler is
the rear staple home position
500ms.
CS-6030, CS- C8240 DF-650 Rear Clincher Problem. 10871087

8030 During initial rotations, rear clincher
500ms after the rear clincher
in a Jam 90. When the rear clincher
the rear clincher home position
500ms.
CS-6030, CS- C8300 BF-1(A) Centerfold Unit 10871087

8030 Communiation Problem. Although
the connection is detected,
CS-6030, CS- C8310 BF-1(A) Centerfold Unit Side 10871087
initial rotations front/rear side
registration guides are not detected
in home position within 600ms after
the guides return to home position.
When the side registration guide is
the side registration guide HPS
CS-6030, CS- C8320 BF-1(A) Centerfold Unit Centering 10871087

8030 Plate Problem. During initialization,
the centering plate is not detected
in the home position when the
centering plate returns to home
position.
CS-6030, CS- C8330 BF-1(A) Centerfold Blade Problem. 10871087

8030 During initialization the centerfold
blade is not detected in the home
position within a specified period of
time.
CS-6030, CS- C9040 DP Lift Motor Ascent Error. The DP 10871087
8030 lift upper limit switch is not detected
within 10000 pulses. After a one
time retry, the DP lift upper limit
switch could not be turned ON.
CS-6030, CS- C9050 DP Lift Motor Descent Error. The 10871087

8030 DP lift lower limit switch is not
limit switch could not be turned ON.
CS-6030, CS- C9060 DP EEPROM Error. Read and write 10871087

8030 data does not match. Data in the
specified values.
CS-6030, CS- C9070 DP Communication Problem 10871087
8030 between the DP and SHD. A
CS-6030, CS- C9080 DP Communication Error between 10871087

8030 the DP and CIS. Reading cannot
be performed correctly.
CS-6030, CS- E001 Scan Sys (G) Transmission in Scan errors appear on the
8030 progress was cancelled by transmission log.
operator.
CS-6030, CS- E010 Scan Sys (G) Destination Scan errors appear on the
8030 computer could not be found during transmission log.
data transmission. (An error
occurred that could not be
Book.
CS-6030, CS- E011 Scan Sys (G) Transmission was Scan errors appear on the
8030 stopped due to problems with the transmission log.
image data itself.
CS-6030, CS- E012 Scan Sys (G) The scanner Scan errors appear on the
8030 attempted to transmit image data, transmission log.
but was unable to access the
corresponding information in the
personal Address Book due to a
connection problem.
CS-6030, CS- E020 Scan Sys (G) An attempt to use Scan errors appear on the
8030 the Send E-mail function was transmission log.
made, but the scanner was unable
to find the SMTP server.
CS-6030, CS- E021 Scan Sys (G) The destination of Scan errors appear on the
8030 the email is listed under the transmission log.
restricted domain names, or is not
listed under the permitted domain
names.
CS-6030, CS- E022 Scan Sys (G) The mail contained Scan errors appear on the
8030 an email address that the SMTP transmission log.
server could not find.
CS-6030, CS- E023 Scan Sys (G) The SMTP server is Scan errors appear on the
8030 not operating properly. transmission log.
CS-6030, CS- E024 Scan Sys (G) SMTP Authentication Scan errors appear on the
8030 error. transmission log.
CS-6030, CS- E030 Scan Sys (G) The destination Scan errors appear on the
8030 computer cannot be found. Either transmission log.
the Scan File Utility is not running
or it is already communicating with
another scanner.
CS-6030, CS- E031 Scan Sys (G) The scanner Scan errors appear on the
8030 attempted to transmit image data, transmission log.
but the registered password did not
match the password in the
CS-6030, CS- E032 Scan Sys (G) During the scan-to- Scan errors appear on the
8030 PC operation, the hard drive on the transmission log.
destination computer ran out of
available space.
CS-6030, CS- E033 Scan Sys (G) The versions of the Scan errors appear on the
8030 Scan File Utility do not match. transmission log.
CS-6030, CS- E034 Scan Sys (G) Transmission was Scan errors appear on the
8030 not possible because the Scan File transmission log.
Utility is communicating with
another scanner
CS-6030, CS- E035 Scan Sys (G) During group Scan errors appear on the
8030 transmission, the number of the transmission log.
save folder registered in the Scan
File Utility did not match.
CS-6030, CS- E036 Scan Sys (G) During compression Scan errors appear on the
8030 of the scanned image data, the transmission log.
data size went over the maximum
limit.
CS-6030, CS- E039 Scan Sys (G) The response Scan errors appear on the
8030 received from the destination transmission log.
computer under the Scan-to-PC
function was not an appropriate
one. Unexpected trouble has
occurred in the destination
computer.
CS-6030, CS- E059 Scan Sys (G) A command received Scan errors appear on the
8030 from the transmitting computer was transmission log.
not an appropriate one. Trouble has
Address Book.
CS-6030, CS- E061 Scan Sys (G) When selecting the Scan errors appear on the
8030 group in the destination computer transmission log.
under either the Send E-mail or
Scan to PC functions, some type of
information for the registered
members of the group.
CS-6030, CS- E080 Scan Sys (G) The FTP server Scan errors appear on the
8030 cannot be found. transmission log.
CS-6030, CS- E081 Scan Sys (G) The FTP server is Scan errors appear on the
8030 failed to login. transmission log.
CS-6030, CS- E082 Scan Sys (G) The storing path is Scan errors appear on the
8030 incorrect. transmission log.
CS-6030, CS- E083 Scan Sys (G) The error occurred in Scan errors appear on the
8030 the FTP server. transmission log.
CS-6030, CS- E101 Scan Sys (G) An error has Scan errors appear on the
8030 occurred while selecting multiple transmission log.
destinations.
CS-6030, CS- message "Check domain name and host
8030 name."
CS-6030, CS- message "Check the DB Assistant PC.

8030 Contact administrator."
CS-6030, CS- message "Communication error."
8030
CS-6030, CS- message "DB Assistant Server error. Contact

8030 administrator."
CS-6030, CS- message "DB Assistant Server is in use. Try

8030 again later."
CS-6030, CS- message "DB Assistant Server version is

8030 different. Contact administrator."
CS-6030, CS- message "Destination address is not being

8030 registered."
CS-6030, CS- message "Destination PC is in use. Try again

8030 later."
CS-6030, CS- message "Destination PC's application is out

8030 of order."
CS-6030, CS- message "Destination PC's system error."

8030
CS-6030, CS- message "Destination PC's version is

8030 different. Contact administrator."
CS-6030, CS- message "E-mail size exceeds data

8030 capacity."
CS-6030, CS- message "Error occurred at FTP Server.

8030 Please contact administrator."
CS-6030, CS- message "Network scanner system error."

8030
CS-6030, CS- message "No destination address being
8030 registered."
CS-6030, CS- message "Overflow of original pages.

8030 Scanned documents were sent."
CS-6030, CS- message "PC of personal address list is in

8030 use. Try again later."
CS-6030, CS- message "Registration full."

8030
CS-6030, CS- message "Sender (user) is not registered.
CS-6030, CS- message "SMTP Authentication error.

CS-6030, CS- message "The file was not saved. Check the
8030 destination PC."
CS-6030, CS- message "The path attempted to use for

8030 saving does not exist."
CS-6030, CS- message "This name is already in use. Input

8030 new name again."
CS-6030, CS- message "This number is already in use.
8030 Input new number again."
CS-6030, CS- message "Unable to find destination PC.
8030 Check the PC."
CS-6030, CS- message "Unable to find FTP server. Contact

8030 administrator."
CS-6030, CS- message "Unable to find PC of personal

8030 address list."
CS-6030, CS- message "Unable to find SMTP server.

CS-6030, CS- message "Unable to Log in to the FTP

8030 Server."
CS-6030, CS- message "Unable to use the scanner."

8030
CS-6030, CS- message "Wrong password."

8030
1) Reseat YC26 @ main PWB & relay
PWB, 2) Temporarily run sim U935.
Status 10871087 > 935 > Start >
select mode (60=MODE 1, 80=MODE
2) > Start > Clear > 1 > Start.
(default=MODE 0)
1) Repl main PWB.
21 Start > Execute > Start. 1) Run simulation U21, 2) Repl main
PWB.

3) Repl main PWB.

3) Repl main PWB.

3) Repl engine PWB.
22 Start > Engine > Execute > 1) Run simulation U022, 2) Repl
Start. (tech only) engine PWB.
1) Replace EEPROMs, 2) Repl engine


1) Reseat YC1 @ main PWB & YC1

@ engine PWB, 2) Repl main PWB, 3)
Repl engine PWB.
1) Reseat YC2 @ engine PWB & YC5

@ scanner PWB, 2) Repl main PWB,

@ printer PWB, 2) Reseat DIMM, 3)
906 Start > Execute > Start 1) Reseat YC3 @ main PWB, 2)
Reseat network scanner board, 3)
Repl network scanner PWB, 4) Repl
main PWB.

Status 10871087 > 935 > Start >
(default=MODE 0)
906 Start > Execute > Start 1) Reseat YC6 @ scanner PWB &
YC1 @ DP main PWB, 2) Repl DP
main PWB.
906 Start > Execute > Start Reseat YC15 @ engine PWB & YC3
@ side feeder main PWB, 2) Repl side
feeder main PWB, 3) Repl main PWB.

YC4 @ finisher main PWB, 2) Repl
finisher main PWB, 3) Repl main
PWB.
@ duplex PWB, 2) Repl duplex PWB,
3) Repl main PWB.

@ deck PWB, 2) Repl engine PWB.

@ cassette PWB, 2) Repl engine
PWB.
1) Repl DIMM, 2) Repl main PWB.
1) Repl main PWB.

906 Start > Execute > Start > 1) Reseat YC11 @ engine PWB &
Stop/Clear > 24 > Start > HDD connectors, 2) Run U906 (partial
Execute > Start. reset) & U024 (HDD formatting), 3)
Repl HDD harnass, 4) Repl main
PWB.
1) Repl side feeder main PWB.

developing unit connector, 2) Reseat
developing unit, 3) Repl developing
unit, 4) Repl engine PWB.
cleaning unit connector, 2) Reseat
cleaning unit, 3) Repl cleaning unit, 4)
Repl engine PWB.
connector & lift motor 1 connector, 2)
for open motor coil. Repl Lift Motor 1,
4) Run sim U031 to test lift upper limit
switch. (LIM SW1 is highlighted when
ON). If no, replace lift upper limit
switch, 5) Repl deck PWB.
for open motor coil. Repl lift motor 3,
switch, 5) Repl cassette PWB.
906 Start > Execute > Start 1) Reseat upper limit switch & lift
motor connector. 2) Measure +/-24vdc
YC5-A12 (SFLM+) to YC6-B11 (safety
switch loop-) @ side feeder main PWB
while running sim U247 (SDECK LIFT
is highlighted when ON). If voltage
absent repl side feeder main PWB. 3)
If voltage present check safety
switches ULSSW, LLSSW, RCSSW, &
SFLM (lift motor).
YC4-1 (-) to YC4-9 (+) @ SF main
PWB while running sim U247 (SDECK
LIFT is highlighted when ON). If
voltage absent repl SF main PWB. 3)
If DC present measure +/-24vdc YC4-
5 (-) to YC4-6 (+) @ SF main PWB
while running sim U247 (same as
above). If DC absent check safety
switches ULSSW, LLSSW, TSSW. If
DC present but motor doesn't run repl
SFLM (lift motor).
906 Start > Execute > Start 1) Reseat lower limit switch & lift motor
connector. 2) Measure +/-24vdc YC5-
A12 (SFLM+) to YC6-B11 (safety
is highlighted when ON). If voltage
absent repl side feeder main PWB. 3)
If voltage present check safety
switches ULSSW, LLSSW, RCSSW, &
SFLM (lift motor).
connector. 2) Measure +/-24vdc YC4-1
(-) to YC4-9 (+) @ SF main PWB while
running sim U247 (SDECK LIFT is
highlighted when ON). If voltage
absent repl SF main PWB. 3) If DC
present measure +/-24vdc YC4-5 (-) to
YC4-6 (+) @ SF main PWB while
running sim U247 (same as above). If
DC absent check safety switches
ULSSW, LLSSW, TSSW. If DC present
but motor doesn't run repl SFLM (lift
motor).
906 Start > Execute > Start 1) Reseat YC29 @ engine PWB &
YC1 @ duplex PWB, 2) Repl duplex
side registration motor, 3) Repl duplex
PWB.
1) Reseat developing motor connector,

2) Check for drive problems, 3) Repl
developing motor, 4) Repl duplex
PWB.
1) Reseat YC2 & YC11 on the deck
PWB, 2) Check for drive problems, 3)
Repl drive motor, 4) Repl deck PWB,
5) Repl engine PWB.
1) Reseat YC2 & YC4 on the duplex
Repl fuser motor, 4) Repl duplex PWB,
5) Repl engine PWB.
1) Reseat YC2 & YC3 on the cassette
Repl transfer motor, 4) Repl cassette
PWB, 5) Repl engine PWB.
906 Start > Execute > Start 1) Check for drive problems, 2) Repl
side feeder drive motor, 3) Repl side
feeder main PWB.
YC2, YC5, & YC10 @ scanner PWB,
3) Reseat conn scanner home position
scanner PWB.
1) Reseat YC3, YC4, & YC5 @
scanner PWB, 2) Reseat YC5, YC6, &
YC8 @ SHD PWB, 3) Reseat YC1,
YC2, & YC3 @ CCD PWB, 4) Reseat
conn @ inverter PCB, 5) Adjust
scanner HPS 7) Repl exposure lamp &
inverter PWB, 8) Repl scanner PWB,
9) Replace CCD PWB.
906 Start > Execute > Start 1) Reseat YC2 @ DP Main PWB, 2)
Repl DP inverter PWB, 3) Repl CIS, 4)
Repl DP main PWB.
1) Reseat YC5, YC6, & YC8 @ SHD

PWB, 2) Reseat YC1, YC2, & YC3 @
CCD PWB, 4) Reseat conn @ inverter
PCB, 5) Adjust position of shading
plate, 6) Repl scanner HPS 7) Repl
Repl scanner PWB, 9) Replace CCD
PWB.
3) Repl DP main PWB.

3) Repl scanner PWB, 4) Repl SHD
PWB.
22 Start > SCANNER+DP > 1) Run simulation U022, 2) Repl

Execute > Start. (tech only) scanner PWB.

Measure 24vdc on YC17-1 @ engine
PWB to frame ground. If present, repl
laser unit, 3) If absent, repl engine
PWB.
PWB.



Repl main charger unit, 3) Repl high
voltage PWB.

Repl drum surface potential sensor, 3)
Repl high voltage PWB, 4) Repl
engine PWB.
Repl high voltage PWB.
1) Repl main charger wire, 2) Clean

grid or main charger shield, 3) Repl
drum surface potential sensor, 4) Repl
high voltage PWB, 5) Repl engine
PWB.
1) Repl drum surface potential sensor,

2) Repl high voltage PWB, 3) Repl
drum, 4) Repl engine PWB.
163 Start > Execute > Start 1) Check that thermistor M & S are
heaters L, M, & S, 4) Repl AC PS
Replace thermistor M & S, 3) Repl
engine PWB.
engine PWB, 4) Repl AC PS PWB
voltage. 2) Reseat YC11 @ engine
PWB & YC6 @ DC PS PWB, 3) If
zero-cross signal is not output from
YC6-3 @ DC PS PWB, repl DC PS
PWB, 3) If zero-cross signal is
detected from YC6-3 @ DC PS PWB
(and C6400), repl engine PWB.

Repl humidity sensor, 3) Repl engine
PWB.
repl humidity sensor, 3) Repl engine
PWB.
1) Reseat YC2 & YC5 @ deck PWB &
harnass, 3) Replace toner level
detection sensor.

sensor.
sensor.
906 Start > Execute > Start 1) Reseat YC14 @ finisher main PWB,
finisher main PWB.
& YC1 @ punch PWB, 2) Check for
drive problems, 3) Repl punch motor,
906 Start > Execute > Start 1) Reinsert intermediate tray, 2)

Reseat the upper paper conveying belt
HPS connector. 3) Repl upper paper
conveying belt HPS, 4) Repl upper
paper conveying belt motor, 5) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reinsert intermediate tray, 2)

Reseat the lower paper conveying belt
HPS connector. 3) Repl lower paper
conveying belt HPS, 4) Repl lower
paper conveying belt motor, 5) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reseat sensor & main tray elevator
motor connectors, 2) Repl tray
sensors 3) Repl main tray elevator
906 Start > Execute > Start 1) Reseat sensor & multi-job tray
elevator motor connectors, 2) Repl
tray sensor 3) Repl multi-job tray
elevator motor, 4) Repl finisher main
PWB.
906 Start > Execute > Start 1) Reseat sensor & motor connectors,
2) Repl front upper side registration
home position sensor, 3) Repl front
upper side registration guide motor, 4)
2) Repl rear upper side registration
home position sensor, 3) Repl rear
2) Repl lower side registration home
position sensor, 3) Repl lower side
registration guide motor, 4) Repl
finisher main PWB.
2) Repl front stapler home position
sensor, 3) Repl front stapler motor, 4)
2) Repl front clincher home position
sensor, 3) Repl front clincher motor, 4)
2) Repl rear stapler home position
sensor, 3) Repl rear stapler motor, 4)
2) Repl rear clincher home position
sensor, 3) Repl rear clincher motor, 4)
906 Start > Execute > Start 1) Reseat centerfold set switch
connector, 2) Repl centerfold unit set
switch, 3) Repl centerfold main PWB,
2) Repl side registration guide home
position sensor, 3) Repl side
2) Repl centering plate home position
sensor, 3) Repl centering plate motor,
4) Repl centerfold main PWB.
2) Repl centerfold blade home position
sensor, 3) Repl centerfold blade motor,
2) Repl DP lift upper limit switch, 3)
Repl DP lift motor, 4) Repl DP main
PWB.
2) Repl DP lift lower limit switch, 3)
PWB.
906 Start > Execute > Start 1) Check all connectors @ SHD PWB,
2) Pinout connectors/harnass, 3) Repl
SHD PWB, 4) Repl DP main PWB.
906 Start > Execute > Start 1) Check all connectors @ CIS, 2)
CIS.
properly.


the netowork administrator to find out
properly.

entered correctly.
correctly.
working properly.



Utility.



persoal Address Book. If the trouble is
with the computer that is running the
problem.
that problem.




The scanner's domain name and host

name have not been registered
properly. Check the correct domain
name and host name. (Refer to "(3)
Making settings from the touch
panel".)
The DB Assistant cannot be found.

or consult with the network
administrator. If you are using the DB
Assistant function, check to make sure
that the DB Assistant is installed on
the computer.
Communication could not be

continued because an error occurred
with the DB Assistant or with the
computer on which it is installed.
DB Assistant is currently
communicating with another scanner.
operation again.
The versions of the DB Assistant do
not match. Consult the network
administrator.
The entered number is not
appropriate. Check the correct number
and enter it again.
The destination computer and the
scanner are currently communicating.
operation again.
Utility is running in the destination
computer.
again.
The versions of the Address Book do
not match. Consult your network
administrator.
transmited, or lower the scanning

The selected destination is not
registered. Register that destination or
select another one.
The number of scanned documents
exceeds 999, the maximum that can
be transmitted at one time. Transmit
any further pages separately. When
transmitting under settings such as
"two-sided" or "booklet", there may be
a case where only 998 pages can be
scanned and transmitted.
The designated AddressBook and the

again.
User Number 001 is not registered in
the "Select sender name" List of this
scanner. First register a user under
that number or turn the "Selection of
senders (users)" setting OFF, then
select another user.

If the amount of data exceeds the hard

disk capacity as registered in the Scan
File Utility on the destination computer,
increase the available space on your
computer's hard disk and then try the
operation again. If data with the same
file name has been sent from more
than one scanner at a time, the data
cannot be saved. Wait for a while and
then try the operation again, or
change the file name.


There is a problem at your computer.
If the Address Book software is not

is connected properly to the Scanner
NIC card.
Check to make sure the network cable

connected securely and properly. If the
message appears immediately after
turning the scanner ON, wait
approximately 2 minutes while the
scanner NIC boots up. Check to make
or consult with your network
administrator.

properly. If the message appears
On, wait approximately 2 minutes
while the scanner NIC boots up.

CS-620 (2KN), C0060 Main PWB Type Mismatch Error. Turn power Off/On.
CS-820 (2KP)
CS-620, CS-820 C0100 Backup Memory Read/Write Turn power Off/On.

not match.
CS-620, CS-820 C0110 Main PWB Backup Memory Data Turn power Off/On. If code
Problem. Data in the specified area immediately returns
of the backup memory does not initialize backup data:
match specified values. 10871087
CS-620, CS-820 C0130 Main PWB EEPROM Backup Turn power Off/On.
CS-620, CS-820 C0140 Main PWB EEPROM Backup Turn power Off/On.
Memory Data Problem. Abnormal
CS-620, CS-820 C0150 Engine PWB EEPROM Backup Turn power Off/On.
CS-620, CS-820 C0160 Engine PWB EEPROM Backup Turn power Off/On. If code
Memory Data Problem. Data for immediately returns
backup data check is changed at initialize backup data for
the check after startup. image processing:
10871087
CS-620, CS-820 C0170 Copy Counts Problem. A checksum Turn power Off/On.
error is detected in the main and
counters.
CS-620, CS-820 C0180 Machine Number Mismatch Error. Turn power Off/On.
Machine number does not match
on main and engine PWBs
CS-620, CS-820 C0210 CPU Communication Problem. Turn power Off/On.
Synchronization cannot be taken
between the main CPU and engine
CPU.
CS-620, CS-820 C0220 CPU Communication Problem. Turn power Off/On.
Synchronization cannot be taken
between the main CPU and
scanner CPU.
CS-620, CS-820 C0240 Printer Board Communication Turn power Off/On.
Problem. Printer board does not
respond within 120 sec after power
ON.
CS-620, CS-820 C0250 Network Scanner Board Turn power Off/On.
Communication Problem. Network
scanner board does not respond to
the alive command three times
within 30 sec. Network scanner
board does not respond to the
communication command within 75
sec.
CS-620, CS-820 C0330 Relay Board Communication Turn power Off/On.

Problem.
CS-620, CS-820 C0410 DP Communication Problem. There 10871087

is no reply after 5 tries at
communication. A communication
error has occurred.
CS-620, CS-820 C0420 PF-650(B)/PF-660(B) 10871087
Communication Error. A
communication error is detected 10
CS-620, CS-820 C0440 DF-650(B) Communication Turn power Off/On.
from document finisher is detected
10 times in succession.
CS-620, CS-820 C0460 Duplex Unit Communication Turn power Off/On.
frum duplex section is detected 10
CS-620, CS-820 C0500 Paper Feed Unit Communication Turn power Off/On.
Error. A communication error is
CS-620, CS-820 C0510 Paper Feed Unit Communication Turn power Off/On.
Error. A communication error is
CS-620, CS-820 C0610 Bitmap Problem. The DIMM on the Turn power Off/On.
scanner Main PWB does not
operate correctly.
CS-620, CS-820 C0630 DMA transmission of compressed, Turn power Off/On.
decompressed, rotated, relocated,
of time.
CS-620, CS-820 C0640 Hard Disk Drive cannot be 10871087
accessed.
CS-620, CS-820 C0700 PF-650(B)/PF-660(B) EEPROM Turn power Off/On.
Error. An error occurs in EEPROM
(U4) data read or write for the side
feeder main PWB.
CS-620, CS-820 C0750 DF-650(B) EEPROM Error. A Turn power Off/On.
backup memory error is received in
serial communication data from the
finisher.
CS-620, CS-820 C0760 PH-4A Punch Unit EEPROM Error. Turn power Off/On.
An error occurs in EEPROM data
read or write for the punch PWB.
CS-620, CS-820 C0770 BF-1(B) Centerfold Unit EEPROM Turn power Off/On.
Error. An error occurs in EEPROM
data read or write for the centerfold
unit main PWB.
CS-620, CS-820 C0800 Image Processing Problem. Turn power Off/On.
Secondary feed timeout. JAM05 is
detected twice.
CS-620, CS-820 C0960 Developing Unit EEPROM Error. An Turn power Off/On.
error occurs in EEPROM data read
or write for the developing unit.
CS-620, CS-820 C0970 Cleaning Unit EEPROM Error. An Turn power Off/On.
error occurs in EEPROM data read
or write for the cleaning unit.
CS-620, CS-820 C1010 Cassette #1 Lift Motor error. When 10871087

cassette is inserted lift upper limit
sec of lift motor 1 activation, 4
times successively. During copying
lift upper limit switch 1 does not
turn on within 1 sec of lift motor 1
activation 4 times successively.

sec of lift motor 2 activation 4 times
successively. During copying lift
upper limit switch 2 does not turn
on within 1 sec of lift motor 2

CS-620, CS-820 C1140 PF-650(B) Lift Motor Ascention 10871087

Error. During initialization or door
open upper limit detection switch
does not turn OFF within 15 sec of
the side feeder lift motor activation
4 times successively. During paper
feed upper limit detection switch
does not turn OFF within 200ms,
four times successively.
CS-620, CS-820 C1140 PF-660(B) Lift Motor Ascention 10871087

Error. During initialization or door
open upper limit detection switch
does not turn OFF within 15 sec of
the side feeder lift motor activation.
within 200ms.
CS-620, CS-820 C1150 PF-650(B) Lift Motor Descent Error. 10871087
During initialization or door open
side feeder lift motor activation 4
times successively. During paper
feed lower limit detection switch
does not turn OFF withing 200ms
CS-620, CS-820 C1150 PF-660(B) Lift Motor Descent Error. 10871087

During initialization or door open
side feeder lift motor activation 4
times successively. During paper
feed lower limit detection switch
does not turn OFF withing 200ms
CS-620, CS-820 C1200 Duplex Side Registration Motor 10871087

Error. The duplex side registration
detect the home position of the side
registration guide.
CS-620, CS-820 C2100 Developing Motor Error. After Turn power Off/On.
developing motor has been
activated for 1 sec, lock signal
remains high for 1 sec.
CS-620, CS-820 C2200 Drive Motor Error. After drive motor Turn power Off/On.
has been activated for 1 sec, lock
CS-620, CS-820 C2250 Cleaning Motor Error. After cleaning Turn power Off/On.
motor has been activated for 1 sec,
CS-620, CS-820 C2300 Fuser Motor Error. After fuser motor Turn power Off/On.
has been activated for 1 sec, lock
CS-620, CS-820 C2550 Transfer Motor Error. After transfer Turn power Off/On.
motor has been activated for 1 sec,
CS-620, CS-820 C2640 PF-650(B)/PF-660(B) Side Feeder 10871087
Drive Motor Error.
CS-620, CS-820 C2720 PTC Cleaning Motor Error. After Turn power Off/On.
PTC cleaning motor has been
activated for 200ms sec, lock signal
remains high for 1 sec. (?)
CS-620, CS-820 C3100 Scanner Carriage Problem. Turn power Off/On.
Scanner home position is not
copying using MP tray.
CS-620, CS-820 C3200 Exposure Lamp Problem. Exposure Turn power Off/On.
lamp does not reach the input value
threshold 500ms after the lamp is
activated and the carriage is moved
to the shading position and an
additional 100ms later. The
exposure lamp does not light after
50 tries.
CS-620, CS-820 C3210 CIS Lamp Problem. CIS lamp does 10871087
not exceed the input value
commencing reading.
CS-620, CS-820 C3300 CCD AGC Problem. After AGC Turn power Off/On.
CCD.
CS-620, CS-820 C3310 CIS AGC Problem. After AGC 10871087

CIS.
CS-620, CS-820 C3500 Communication Error Between Turn power Off/On.
Scanner and SHD.
CS-620, CS-820 C3900 Scanner PWB Backup Memory Turn power Off/On.
Read/Write Error. Read & Write
CS-620, CS-820 C3910 Scanner PWB Backup Memory Turn power Off/On. If code
Data Problem. Data in a specified immediately returns
not match the specified values. scanning: 10871087
CS-620, CS-820 C4000 Polygon Motor Synchronization Turn power Off/On.
activation.
CS-620, CS-820 C4010 Polygon Motor Steady-State Turn power Off/On.

Problem. Stabilization is lost
exceeding 5 sec after the polygon
motor is stabilized.
CS-620, CS-820 C4100 BD Initialization (A) Problem. Turn power Off/On.

During initialization only laser A is
2000ms.
CS-620, CS-820 C4110 BD Initialization (B) Problem. Turn power Off/On.
During initialization only laser B is
2000ms.
CS-620, CS-820 C4120 BD Initialization (C) Problem. Turn power Off/On.
During initialization only laser C is
2000ms.
CS-620, CS-820 C4200 BD Steady-State Problem. ASIC of Turn power Off/On.
the main PWB detects a Beam
Detect error A for 4000ms after
CS-620, CS-820 C5100 Main High Voltage Error. While the Turn power Off/On.
main high voltage output remote
signal is ON, an alarm signal is
detected continuously for 400ms.
CS-620, CS-820 C5500 Drum Surface Potential Sensor Turn power Off/On.
Problem 1. The sensor output is
0.5v or less when MC REM signal
is turned ON.
CS-620, CS-820 C5510 Drum Surface Potential Sensor Turn power Off/On.
Problem 2. The sensor output is
4.5v or more when MC REM signal
is turned ON.
CS-620, CS-820 C5600 Drum Surface Potential Problem 1. Turn power Off/On.
Grid voltage at 4.5v could not
raise the potential sensor value to
CS-620, CS-820 C5610 Drum Surface Potential Problem 2. Turn power Off/On.
Sensor output is 0.5v or less.
Potential adjustment after 30 tries
could not lower the potential sensor
value to the predetermined value.
CS-620, CS-820 C6000 Fuser Heater Lamp Break. The 10871087

fuser temperature does not
increase for 40 sec after the fuser
heaters have been turned ON. The
fuser temperature remains below
after the fuser heaters have been
turned ON during stabilization.
CS-620, CS-820 C6020 Fuser Thermistor High Temperature 10871087

Detection Error. Fuser temperature
exceeds 235C/455F for 10 sec.
The fuser high temperature signal
is detected continuously for 500ms.
CS-620, CS-820 C6030 Fixing Thermistor Break Error. The 10871087

fusing thermistor remains lower
than 0C/32F for 30 sec
continuously when the fuser heater
is on.
CS-620, CS-820 C6050 Fuser Thermistor Abnormal 10871087
Temperature Detection. During
copying the temperature at the heat
roller is detected lower than
120C/248F continuously for 5 sec.
CS-620, CS-820 C6400 Zero-Cross Signal Error. The 10871087
engine PWB does not detect the
zreo-crossing signal (Z CROSS
SIG) for 5 sec.
CS-620, CS-820 C7200 Broken Internal Thermistor Wire. Turn power Off/On.
The thermistor output value is 4.5v
or more.
CS-620, CS-820 C7210 Short-Circuited Internal Thermistor. Turn power Off/On.
Thermistor input value is 0.5v or
less.
CS-620, CS-820 C7300 Toner Hopper Problem. During Turn power Off/On.
toner replenishment after toner
empty has been detected, toner
empty could not be cleared in three
times of 360 sec.
CS-620, CS-820 C7800 Broken External Thermistor Wire. Turn power Off/On.
Thermistor on the environmental
CS-620, CS-820 C7810 Short-Circuited External Thermistor. Turn power Off/On.
Thermistor input value is 0.5v or
less.
CS-620, CS-820 C8000 Finisher Type Mismatch Problem. Turn power Off/On.
Absence of the finisher is detected.
CS-620, CS-820 C8010 DF-650(B) Document Finisher Turn power Off/On.

Paper Conveying Motor Problem.
After the first 1 sec of activation,
the LOCK signal of the paper
conveying motor is detected for
more than 500ms while the paper
conveying motor is activated.
CS-620, CS-820 C8020 PH-4A Punch Motor Problem. After Turn power Off/On.
the first 1 sec of activation, the
LOCK signal of the punch motor is
while the punch motor is activated.
CS-620, CS-820 C8030 DF-650(B) Upper Paper Conveying 10871087

Belt Problem. During initialization
the intermediate tray upper sliding
intermediate tray upper sliding plate
the upper paper conveying belt
sec.
CS-620, CS-820 C8040 DF-650(B) Lower Paper Conveying 10871087

Belt Problem. During initialization
the intermediate tray lower sliding
returns to the home position,
intermediate tray lower sliding plate
the lower paper conveying belt
sec.
CS-620, CS-820 C8140 DF-650(B) Main Tray Problem. The Turn power Off/On.
switch or the main tray load
detection switch do not detect the
main tray within 20 sec from start of
ascention. During ascention, the
sensor of the main tray load
During ascention, the main tray
upper limit detection sensor of the
main tray load detection switch
stays ON exceeding 2 sec.
CS-620, CS-820 C8150 DF-650(B) Muti-Job Tray Problem. Turn power Off/On.
The multi-job tray upper limit
detection switch does not detect
the multi-job tray within 20 sec from
start of ascention. During descent,
the multi-job tray upper limit
detection sensor does not turn OFF
CS-620, CS-820 C8170 DF-650(B) Front Upper Side 10871087

Registration Guide Problem. During
initialization, the front upper side
front upper side registration guide
the front upper side registration
OFF within 500ms.
CS-620, CS-820 C8180 DF-650(B) Rear Upper Side 10871087

initialization, the rear upper side
rear upper side registration guide is
the rear upper side registration
OFF within 500ms.
CS-620, CS-820 C8190 DF-650(B) Lower Side Registration 10871087
Guide Problem. During initialization,
the front/rear lower side registration
guide is not detected in home
position within 3 sec after the guide
returns to home position, resulting
in a Jam 87. When the lower side
registration guide is operated from
the home position, the lower side
registration home position sensor
CS-620, CS-820 C8210 DF-650(B) Front Stapler Problem. 10871087

During initial rotations, front stapler
500ms after the front stapler
in a Jam 90. When the front stapler
the front staple home position
500ms.
CS-620, CS-820 C8220 DF-650(B) Front Clincher Problem. 10871087

During initial rotations, front clincher
500ms after the front clincher
in a Jam 90. When the front
clincher is operated from the home
position, the front clincher home
position sensor does not turn OFF
within 500ms.
CS-620, CS-820 C8230 DF-650(B) Rear Stapler Problem. 10871087

During initial rotations, rear stapler
500ms after the rear stapler returns
to home postion, resulting in a Jam
90. When the rear stapler is
the rear staple home position
500ms.
CS-620, CS-820 C8240 DF-650(B) Rear Clincher Problem. 10871087
During initial rotations, rear clincher
500ms after the rear clincher
in a Jam 90. When the rear clincher
the rear clincher home position
500ms.
CS-620, CS-820 C8300 BF-1(B) Centerfold Unit 10871087

Communiation Problem. Although
the connection is detected,
CS-620, CS-820 C8310 BF-1(B) Centerfold Unit Side 10871087
initial rotations front/rear side
registration guides are not detected
in home position within 600ms after
the guides return to home position.
When the side registration guide is
the side registration guide HPS
CS-620, CS-820 C8320 BF-1(B) Centerfold Unit Centering 10871087

Plate Problem. During initialization,
the centering plate is not detected
in the home position when the
centering plate returns to home
position.
CS-620, CS-820 C8330 BF-1(B) Centerfold Blade Problem. 10871087

During initialization the centerfold
blade is not detected in the home
position within a specified period of
time.
CS-620, CS-820 C9040 DP Lift Motor Ascent Error. The DP 10871087
lift upper limit switch is not detected
within 10000 pulses. After a one
time retry, the DP lift upper limit
switch could not be turned ON.
CS-620, CS-820 C9050 DP Lift Motor Descent Error. The 10871087

DP lift lower limit switch is not
limit switch could not be turned ON.
CS-620, CS-820 C9060 DP EEPROM Error. Read and write 10871087
data does not match. Data in the
specified values.
CS-620, CS-820 C9070 DP Communication Problem 10871087
between the DP and SHD. A
CS-620, CS-820 C9080 DP Communication Error between 10871087

the DP and CIS. Reading cannot
be performed correctly.
CS-620, CS-820 E001 Scan Sys (H) Transmission in Scan errors appear on the
progress was cancelled by transmission log.
operator.
CS-620, CS-820 E010 Scan Sys (H) Destination computer Scan errors appear on the
could not be found during data transmission log.
transmission. (An error occurred
that could not be classified more
clearly under any error code after
E011.) The scanner could not find
the computer that was running the
personal Address Book.
CS-620, CS-820 E011 Scan Sys (H) Transmission was Scan errors appear on the
stopped due to problems with the transmission log.
image data itself.
CS-620, CS-820 E012 Scan Sys (H) The scanner Scan errors appear on the
attempted to transmit image data, transmission log.
but was unable to access the
corresponding information in the
personal Address Book due to a
connection problem.
CS-620, CS-820 E020 Scan Sys (H) An attempt to use Scan errors appear on the
the Send E-mail function was transmission log.
made, but the scanner was unable
to find the SMTP server.
CS-620, CS-820 E021 Scan Sys (H) The destination of Scan errors appear on the
the email is listed under the transmission log.
restricted domain names, or is not
listed under the permitted domain
names.
CS-620, CS-820 E022 Scan Sys (H) The mail contained Scan errors appear on the
an email address that the SMTP transmission log.
server could not find.
CS-620, CS-820 E023 Scan Sys (H) The SMTP server is Scan errors appear on the
not operating properly. transmission log.
CS-620, CS-820 E024 Scan Sys (H) SMTP Authentication Scan errors appear on the
error. transmission log.
CS-620, CS-820 E030 Scan Sys (H) The destination Scan errors appear on the
computer cannot be found. Either transmission log.
the Scan File Utility is not running
or it is already communicating with
another scanner.
CS-620, CS-820 E031 Scan Sys (H) The scanner Scan errors appear on the
attempted to transmit image data, transmission log.
but the registered password did not
match the password in the
CS-620, CS-820 E032 Scan Sys (H) During the scan-to- Scan errors appear on the
PC operation, the hard drive on the transmission log.
destination computer ran out of
available space.
CS-620, CS-820 E033 Scan Sys (H) The versions of the Scan errors appear on the
Scan File Utility do not match. transmission log.
CS-620, CS-820 E034 Scan Sys (H) Transmission was Scan errors appear on the
not possible because the Scan File transmission log.
Utility is communicating with
another scanner
CS-620, CS-820 E035 Scan Sys (H) During group Scan errors appear on the
transmission, the number of the transmission log.
save folder registered in the Scan
File Utility did not match.
CS-620, CS-820 E036 Scan Sys (H) During compression Scan errors appear on the
of the scanned image data, the transmission log.
data size went over the maximum
limit.
CS-620, CS-820 E039 Scan Sys (H) The response Scan errors appear on the
received from the destination transmission log.
computer under the Scan-to-PC
function was not an appropriate
one. Unexpected trouble has
occurred in the destination
computer.
CS-620, CS-820 E059 Scan Sys (H) A command received Scan errors appear on the
from the transmitting computer was transmission log.
not an appropriate one. Trouble has
Address Book.
CS-620, CS-820 E061 Scan Sys (H) When selecting the Scan errors appear on the
group in the destination computer transmission log.
under either the Send E-mail or
Scan to PC functions, some type of
information for the registered
members of the group.
CS-620, CS-820 E080 Scan Sys (H) The FTP server Scan errors appear on the
cannot be found. transmission log.
CS-620, CS-820 E081 Scan Sys (H) The FTP server is Scan errors appear on the
failed to login. transmission log.
CS-620, CS-820 E082 Scan Sys (H) The storing path is Scan errors appear on the
incorrect. transmission log.
CS-620, CS-820 E083 Scan Sys (H) The error occurred in Scan errors appear on the
the FTP server. transmission log.
CS-620, CS-820 E090 Scan Sys (H) POP3 server not Scan errors appear on the
found. transmission log.
CS-620, CS-820 E091 Scan Sys (H) Unable to login to Scan errors appear on the
POP3 server. POP3 server user transmission log.
account or password is incorrect.
CS-620, CS-820 E093 Scan Sys (H) An error occurred at Scan errors appear on the
the POP3 server. transmission log.
CS-620, CS-820 E101 Scan Sys (H) An error has Scan errors appear on the
occurred while selecting multiple transmission log.
destinations.
CS-620, CS-820 message "Check domain name and host
name."
CS-620, CS-820 message "Check the DB Assistant PC.

CS-620, CS-820 message "Communication error."
CS-620, CS-820 message "DB Assistant Server error. Contact

administrator."
CS-620, CS-820 message "DB Assistant Server is in use. Try

again later."
CS-620, CS-820 message "DB Assistant Server version is

different. Contact administrator."
CS-620, CS-820 message "Destination address is not being

registered."
CS-620, CS-820 message "Destination PC is in use. Try again

later."
CS-620, CS-820 message "Destination PC's application is out

of order."
CS-620, CS-820 message "Destination PC's system error."
CS-620, CS-820 message "E-mail size exceeds data

capacity."
CS-620, CS-820 message "Error occurred at FTP Server.
Please contact administrator."
CS-620, CS-820 message "Error occurred at POP3 Server.

Please contact administrator."
CS-620, CS-820 message "Network scanner system error."
CS-620, CS-820 message "No destination address being
registered."
CS-620, CS-820 message "Overflow of original pages.

Scanned documents were sent."
CS-620, CS-820 message "PC's version of personal address

list is different. Contact
administrator."
CS-620, CS-820 message "PC of personal address list is in
use. Try again later."
CS-620, CS-820 message "POP3 server not found. Contact

Administrator."
CS-620, CS-820 message "Registration full. You cannot add

any more."
CS-620, CS-820 message "Sender (user) is not registered.
CS-620, CS-820 message "SMTP Authentication error.

CS-620, CS-820 message "The file was not saved. Check the
destination PC."
CS-620, CS-820 message "The path attempted to use for

saving does not exist."
CS-620, CS-820 message "This name is already in use. Input

new name again."
CS-620, CS-820 message "This number is already in use.
Input new number again."
CS-620, CS-820 message "Unable to find destination PC.
Check the PC."
CS-620, CS-820 message "Unable to find FTP server. Contact

administrator."
CS-620, CS-820 message "Unable to find PC of personal

address list. Check the PC"
CS-620, CS-820 message "Unable to find POP3 server.

Contact Administrator."
CS-620, CS-820 message "Unable to find SMTP server.
CS-620, CS-820 message "Unable to Log in to the FTP
Server."
CS-620, CS-820 message "Unable to Log in to the POP3

Server. Confirm the login account
and password for SMTP TX
authen."
CS-620, CS-820 message "Unable to use the scanner."
CS-620, CS-820 message "Wrong password."

Status 10871087 > 935 > Start >
(default=MODE 0)
1) Repl main PWB.
21 Start > Execute > Start. 1) Run simulation U21, 2) Repl main
PWB.

3) Repl main PWB.

3) Repl main PWB.

3) Repl engine PWB.
22 Start > Engine > Execute > 1) Run simulation U022, 2) Repl
Start. (tech only) engine PWB.



@ engine PWB, 2) Repl main PWB, 3)
Repl engine PWB.

@ scanner PWB, 2) Repl main PWB,

@ printer PWB, 2) Reseat DIMM, 3)
1) Reseat YC3 @ main PWB, 2)
Reseat network scanner board, 3)
Repl network scanner PWB, 4) Repl
main PWB.

Status 10871087 > 935 > Start >
(default=MODE 0)
906 Start > Execute > Start 1) Reseat YC6 @ scanner PWB &
YC1 @ DP main PWB, 2) Repl DP
main PWB.
906 Start > Execute > Start Reseat YC15 @ engine PWB & YC3
@ side feeder main PWB, 2) Repl
engine PWB, 3) Repl side feeder main
PWB.
YC4 @ finisher main PWB, 2) Repl
engine PWB, 3) Repl finisher main
PWB.
@ duplex PWB, 2) Repl engine PWB,
3) Repl duplex PWB.

@ deck PWB, 2) Repl engine PWB.

@ cassette PWB, 2) Repl engine
PWB.
1) Repl DIMM, 2) Repl main PWB.
1) Repl main PWB.
906 Start > Execute > Start > 1) Reseat YC11 @ engine PWB &
Stop/Clear > 24 > Start > HDD connectors, 2) Run U906 (partial
Execute > Start. reset) & U024 (HDD formatting), 3)
Repl HDD harnass, 4) Repl main
PWB.
1) Repl side feeder main PWB.
1) Repl punch PWB.
1) Repl centerfold unit main PWB.
1) Repl main PWB.

developing unit connector, 2) Reseat
unit, 4) Repl engine PWB.
cleaning unit connector, 2) Reseat
cleaning unit, 3) Repl cleaning unit, 4)
Repl engine PWB.
Check for lift drive problem, 3) Check
YC5-A12 (SFLM+) to YC6-B11 (safety
is highlighted when ON). Make sure
LUSSW, UCSSW, LLSSW, & RCSSW
are off. If voltage absent repl side
feeder main PWB. 3) If voltage
present with safety switches off, repl
SFLM (lift motor).
YC4-1 (-) to YC4-9 (+) @ SF main
PWB while running sim U247 (SDECK
LIFT is highlighted when ON). If
voltage absent repl SF main PWB. 3)
If DC present measure +/-24vdc YC4-
5 (-) to YC4-6 (+) @ SF main PWB
while running sim U247 (same as
above). If DC absent check safety
switches ULSSW, LLSSW, TSSW. If
DC present but motor doesn't run repl
SFLM (lift motor).
connector. 2) Measure +/-24vdc YC5-
A12 (SFLM+) to YC6-B11 (safety
is highlighted when ON). Make sure
LUSSW, UCSSW, LLSSW, & RCSSW
are off. If voltage absent repl side
feeder main PWB. 3) If voltage
present with safety switches off, repl
SFLM (lift motor).
connector. 2) Measure +/-24vdc YC4-1
(-) to YC4-9 (+) @ SF main PWB while
running sim U247 (SDECK LIFT is
highlighted when ON). If voltage
absent repl SF main PWB. 3) If DC
present measure +/-24vdc YC4-5 (-) to
YC4-6 (+) @ SF main PWB while
running sim U247 (same as above). If
DC absent check safety switches
ULSSW, LLSSW, TSSW. If DC present
but motor doesn't run repl SFLM (lift
motor).
906 Start > Execute > Start 1) Reseat YC29 @ engine PWB &
YC1 @ duplex PWB, 2) Repl duplex
side registration motor, 3) Repl duplex
PWB.
1) Reseat developing motor connector,

developing motor, 4) Repl duplex
PWB.
1) Reseat YC2 & YC11 on the deck
Repl drive motor, 4) Repl deck PWB,
5) Repl engine PWB.
1) Reseat YC5 on the engine PWB, 2)
Check for drive problems, 3) Repl
cleaning motor, 4) Repl engine PWB.
1) Reseat YC2 & YC4 on the duplex

Repl fuser motor, 4) Repl duplex PWB,
5) Repl engine PWB.
1) Reseat YC2 & YC3 @ cassette
PWB, & YC4 @ engine PWB, 2)
Check for drive problems, 3) Repl
transfer motor, 4) Repl cassette PWB,
5) Repl engine PWB.
906 Start > Execute > Start 1) Check for drive problems, 2) Repl
side feeder drive motor, 3) Repl side
feeder main PWB.
YC5 @ engine PWB, 3) Repl PTC
cleaning motor, 3) Repl engine PWB.

YC2, YC5, & YC10 @ scanner PWB,
3) Reseat conn scanner home position
scanner PWB.
1) Reseat YC3, YC4, & YC5 @

scanner PWB, 2) Reseat YC5, YC6, &
YC8 @ SHD PWB, 3) Reseat YC1,
YC2, & YC3 @ CCD PWB, 4) Reseat
conn @ inverter PCB, 5) Adjust
scanner HPS 7) Repl exposure lamp &
inverter PWB, 8) Repl scanner PWB,
9) Replace CCD PWB.
906 Start > Execute > Start 1) Reseat YC2 @ DP main PWB, 2)
Repl DP inverter PWB, 3) Repl CIS, 4)
Repl DP main PWB.
1) Reseat YC5, YC6, & YC8 @ SHD

PWB, 2) Reseat YC1, YC2, & YC3 @
CCD PWB, 4) Reseat conn @ inverter
PCB, 5) Adjust position of shading
plate, 6) Repl scanner HPS 7) Repl
Repl scanner PWB, 9) Replace CCD
PWB (ISU).
3) Repl DP main PWB.

3) Repl scanner PWB, 4) Repl SHD
PWB.
22 Start > SCANNER+DP > 1) Run simulation U022, 2) Repl main

Execute > Start. (tech only) PWB.
PWB.
PWB.




Repl main charger unit, 3) Repl high
voltage PWB.

Repl high voltage PWB, 4) Repl
engine PWB.
Repl high voltage PWB.
1) Repl main charger wire, 2) Clean

grid or main charger shield, 3) Repl
drum surface potential sensor, 4) Repl
high voltage PWB, 5) Repl engine
PWB.
1) Repl drum surface potential sensor,
2) Repl high voltage PWB, 3) Repl
drum, 4) Repl engine PWB.
engine PWB.
engine PWB, 4) Repl AC PS PWB
voltage. 2) Reseat YC11 @ engine
PWB & YC6 @ DC PS PWB, 3) If
zero-cross signal is not output from
YC6-3 @ DC PS PWB, repl DC PS
PWB, 3) If zero-cross signal is
detected from YC6-3 @ DC PS PWB
(and C6400), repl engine PWB.

Repl developing humidity sensor, 3)
Repl engine PWB.
Repl developing humidity sensor, 3)
Repl engine PWB.
1) Reseat YC2 & YC5 @ deck PWB &
harnass, 3) Replace toner level
detection sensor.
Pinout harnass, 3) Repl developing
humidity sensor.
Pinout harnass, 3) Repl developing
humidity sensor.
1) Install the correct finisher.
1) Reseat YC14 @ finisher main PWB,

finisher main PWB.
1) Reseat YC13 @ finisher main PWB

& YC1 @ punch PWB, 2) Check for
drive problems, 3) Repl punch motor,
906 Start > Execute > Start 1) Reinsert intermediate tray (check
for damaged catches), 2) Correct the
phase of the upper paper conveying
belt(?), 3) Reseat the upper paper
conveying belt HPS connector. 4) Repl
upper paper conveying belt HPS, 5)
Repl upper paper conveying belt
906 Start > Execute > Start 1) Reinsert intermediate tray (check
for damaged catches), 2) Correct the
phase of the lower paper conveying
belt(?), 3) Reseat the lower paper
conveying belt HPS connector. 4) Repl
lower paper conveying belt HPS, 5)
Repl lower paper conveying belt
1) Reseat sensor & main tray elevator
motor connectors, 2) Repl tray
sensors 3) Repl main tray elevator
1) Reseat sensor & multi-job tray

elevator motor connectors, 2) Repl
tray sensor 3) Repl multi-job tray
elevator motor, 4) Repl finisher main
PWB.
2) Repl front upper side registration
home position sensor, 3) Repl front
2) Repl rear upper side registration
home position sensor, 3) Repl rear
2) Repl lower side registration home
position sensor, 3) Repl lower side
finisher main PWB.
2) Repl front stapler home position
sensor, 3) Repl front stapler motor, 4)
2) Repl front clincher home position
sensor, 3) Repl front clincher motor, 4)
2) Repl rear stapler home position
sensor, 3) Repl rear stapler motor, 4)
2) Repl rear clincher home position
sensor, 3) Repl rear clincher motor, 4)
906 Start > Execute > Start 1) Reseat centerfold set switch
connector, 2) Repl centerfold unit set
switch, 3) Repl centerfold main PWB,
2) Repl side registration guide home
position sensor, 3) Repl side
2) Repl centering plate home position
sensor, 3) Repl centering plate motor,
2) Repl centerfold blade home position
sensor, 3) Repl centerfold blade motor,
2) Repl DP lift upper limit switch, 3)
PWB.
2) Repl DP lift lower limit switch, 3)
PWB.
906 Start > Execute > Start 1) Check all connectors @ SHD PWB,
2) Pinout connectors/harnass, 3) Repl
SHD PWB, 4) Repl DP main PWB.
906 Start > Execute > Start 1) Check all connectors @ CIS, 2)
CIS.

properly.


properly.

entered correctly.
correctly.
working properly.




Utility.


problem.

that problem.



Check that the POP3 server is running

properly. Confirm that there is no link
fault by checking whether the network
cable is properly connected.
Change the POP3 server user account

or password.
Verify POP3 server settings.

The scanner's domain name and host

name have not been registered
properly. Check the correct domain
name and host name. (Refer to "(3)
Making settings from the touch
panel".)
The DB Assistant cannot be found.

or consult with the network
administrator. If you are using the DB
Assistant function, check to make sure
that the DB Assistant is installed on
the computer.
Communication could not be

continued because an error occurred
with the DB Assistant or with the
computer on which it is installed.
DB Assistant is currently
communicating with another scanner.
operation again.
The versions of the DB Assistant do
not match. Consult the network
administrator.
The entered number is not
appropriate. Check the correct number
and enter it again.
The destination computer and the
operation again.
Utility is running in the destination
computer.
again.
transmited, or lower the scanning

The selected destination is not
registered. Register that destination or
select another one.
The number of scanned documents
exceeds 999, the maximum that can
be transmitted at one time. Transmit
any further pages separately. When
transmitting under settings such as
"two-sided" or "booklet", there may be
a case where only 998 pages can be
scanned and transmitted.
The versions of the Address Book do

not match. Consult your network
administrator.
The designated AddressBook and the
again.
properly connected. Start the POP3
server.
User Number 001 is not registered in
the "Select sender name" List of this
scanner. First register a user under
that number or turn the "Selection of
senders (users)" setting OFF, then
select another user.

If the amount of data exceeds the hard
disk capacity as registered in the Scan
File Utility on the destination computer,
increase the available space on your
computer's hard disk and then try the
operation again. If data with the same
file name has been sent from more
than one scanner at a time, the data
cannot be saved. Wait for a while and
then try the operation again, or
change the file name.

There is a problem at your computer.

If the Address Book software is not

is connected properly to the Scanner
NIC card.
Verify the POP3 user account and

password are correct.
Check to make sure the network cable
connected securely and properly. If the
message appears immediately after
turning the scanner ON, wait
approximately 2 minutes while the
scanner NIC boots up. Check to make
or consult with your network
administrator.
Verify the POP3 user account and
password are correct.

properly. If the message appears
On, wait approximately 2 minutes
while the scanner NIC boots up.

CS-C2525E (2JL), C0030 Fax Control PWB Problem. Turn power Off/On.
C3225E (2JJ), Processing with fax software is
C3232E (2JG), disabled due to software or
C4035E (2JD) hardware issues.
CS-C2525E, C0070 Abnormal Detection of Fax Control Turn power Off/On.
C3225E, C3232E, PWB Incompatability. In the initial
C4035E communication with the fax control
PWB , any normal communication
command is not transmitted.
CS-C2525E, C0100 Main PWB Backup Memory Device Turn power Off/On.
C3225E, C3232E, Problem. Writing or erasing has not
C4035E completed even after a certain
time.
CS-C2525E, C0110 Backup Memory Data Problem. Turn power Off/On. If code
C3225E, C3232E, Data in the specified area of the immediately returns
C4035E backup memory does not match initialize backup data:
the specified values. 10871087
CS-C2525E, C0150 Engine PWB EEPROM Backup Turn power Off/On.
C3225E, C3232E, Memory Device Problem. EEPROM
C4035E cannot be written or read. An error
occurs in the control area deletion.
CS-C2525E, C0160 Engine PWB EEPROM Backup Turn power Off/On. If code
C3225E, C3232E, Memory Data Problem. Data for immediately returns
C4035E backup data check is changed at initialize backup data:
the check after startup. 10871087
CS-C2525E, C0170 Copy Counts Problem. A checksum Turn power Off/On.
C3225E, C3232E, error is detected in the main and
C4035E sub backup memories for copy
counters.
CS-C2525E, C0180 Backup Memory Data Problem. Turn power Off/On.
C3225E, C3232E, Backup data on the main PWB has
C4035E broken.
CS-C2525E, C0210 CPU Communication Problem. Turn power Off/On.
C3225E, C3232E, There is no reply after (3) tries at
C4035E communication.
CS-C2525E, C0220 Communication Problem Between Turn power Off/On.
C3225E, C3232E, The Scanner & Main PWBs. There
C4035E is no reply after (6) tries at
communication.
CS-C2525E, C0240 Printer PWB Communication Turn power Off/On.
C3225E, C3232E, Problem. The printer PWB does not
C4035E respond 120 sec after the power is
turned ON.
CS-C2525E, C0250 Network Scanner PWB Turn power Off/On.
C3225E, C3232E, Communication Problem. Network
C4035E scanner card does not respond to
alive command transmitted once
every 30 sec (3) consecutive times
or more, or does not respond to
communication command after 75
sec or more.
CS-C2525E, C0280 Communication Problem between Turn power Off/On.

C3225E, C3232E, Fax Control PWB & Main PWB.
C4035E Key required command is not
received from fax control PWB after
Status Change signal @ main PWB
remains ON exceeding (1) minute.
1st occurence: fax resets. 2nd
occurence: C0280. The
FAX_READY signal remains fake
exceeding 6 sec. 1st occurence:
fax resets. 2nd occurence: C0280.
CS-C2525E, C0410 DP Communication Problem. There Turn power Off/On.

C3225E, C3232E, is no reply after 10 retires at
C4035E communication or a communication
error occurs.
CS-C2525E, C0420 Optional Paper Feeder Turn power Off/On.
C3225E, C3232E, Communication Error. A
C4035E communication error from the paper
feeder is detected 10 times in
succession.
CS-C2525E, C0440 Document Finisher Communication Turn power Off/On.
C3225E, C3232E, Problem. A communication error
C4035E from document finisher is detected
10 times in succession.
CS-C2525E, C0610 Bitmap Problem. The main PWB Turn power Off/On.
C3225E, C3232E, DIMM does not operate correctly.
C4035E
CS-C2525E, C0630 DMA transmission of compressed, Turn power Off/On.
C3225E, C3232E, decompressed, rotated, relocated,
C4035E or blanked-out image data does not
of time.
CS-C2525E, C0640 Hard Disk Drive cannot be First try turning power
C3225E, C3232E, accessed. Off/On. If code immediately
C4035E returns format hard drive:
10871087
CS-C2525E, C0800 Image processing problem. JAM05 Turn power Off/On.

C3225E, C3232E, is detected twice.
C4035E
CS-C2525E, C0820 Fax Control PWB CG ROM Turn power Off/On.
C3225E, C3232E, Checksum Error. A checksum error
C4035E occurred with CG ROM data of the
fax control PWB.
CS-C2525E, C0830 Fax Control PWB Flash Program Turn power Off/On.
C3225E, C3232E, Area Checksum Error. A checksum
C4035E error occurred with the program of
CS-C2525E, C0840 Faults of RTC. The time is judged 10871087
C3225E, C3232E, to go back based on the
C4035E comparison of RTC time and the
current time, or five years or more
have passed.
CS-C2525E, C0860 Fax Control PWB Software Switch Turn power Off/On.
C3225E, C3232E, Checksum Error. A checksom error
C4035E occurred with the software switch
CS-C2525E, C0870 Fax Control PWB to Main PWB Turn power Off/On.
C3225E, C3232E, High Capacity Data Transfer
C4035E Problem. High capacity data
and scanner MIP PWB was not
normally performed after 10 retries.
CS-C2525E, C0880 Fax PWB Program Archive Turn power Off/On.

C3225E, C3232E, Problem. At initialization the
C4035E compressed program in the flash
now successfully decompressed.
CS-C2525E, C0890 Fax Control PWB CG FONT Turn power Off/On.
C3225E, C3232E, Archive Problem. At initialization the
C4035E compressed CG Font in the flash
CS-C2525E, C0920 Fax File System Error. The backup Turn power Off/On.
C3225E, C3232E, data is not retained for file system
C4035E abnormality of flash memory of the
fax control PWB.
CS-C2525E, C1010 Cassette #1 Lift Motor Error. When 10871087
C3225E, C3232E, cassette 1 is inserted, lift limit
C4035E switch 1 does not turn on within 12
sec of lift motor 1 turning On.
CS-C2525E, C1020 Cassette #2 Lift Motor Error. When 10871087
C3225E, C3232E, cassette 2 is inserted, lift limit
C4035E switch 2 does not turn on within 12
sec of lift motor 2 turning On.
CS-C2525E, C1030 PF-710 Optional Cassette #3 Lift 10871087

C3225E, C3232E, Motor Error. When cassette 3 is
C4035E inserted, lift limit switch 1 does not
turning On. Lift overcurrent
protective monitor signal is
detected exceeding 500ms during
driving the motor, except during the
first 1 second of operation.
CS-C2525E, C1040 PF-710 Optional Cassette #4 Lift 10871087

C3225E, C3232E, Motor Error. When cassette 4 is
C4035E inserted, lift limit switch 2 does not
turning On. Lift overcurrent
driving the motor, except during the
first 1 second of operation.
CS-C2525E, C1100 PF-750 (Left) Lift Motor 1 Error. 10871087

C3225E, C3232E, Exceeds 1 second overcurrent.
C4035E
CS-C2525E, C1110 PF-750 (Right) Lift Motor 2 Error. 10871087
C3225E, C3232E, Exceeds 1 second overcurrent.
C4035E
CS-C2525E, C1120 PF-750 (Left) Lift Motor 1 Position 10871087
C3225E, C3232E, Problem. PF switch 1 remains off
C4035E after 30 seconds of motor
operation.
CS-C2525E, C1130 PF-750 (Right) Lift Motor 2 Position 10871087

C3225E, C3232E, Problem. PF switch 2 remains off
C4035E after 30 seconds of motor
operation.
CS-C2525E, C1900 PF-710 EEPROM error. Write data Turn power Off/On.
C3225E, C3232E, & Read data are not in agreement
C4035E three times consecutively.
CS-C2525E, C1950 Transfer Belt Unit EEPROM Error. Turn power Off/On.
C3225E, C3232E, Read & Write data does not match.
C4035E
CS-C2525E, C2101 Paper Feed/Developing Motor BK Turn power Off/On.

C3225E, C3232E, Error. The motor speed is not
C4035E stabile for 2 sec or more. Detection
begins 1 sec after motor drive ON
signal is output.
CS-C2525E, C2102 Developing Motor CMY Error. The Turn power Off/On.
C3225E, C3232E, motor speed is not stabile for 2 sec
C4035E or more. Detection begins 1 sec
after motor drive ON signal is
output.
CS-C2525E, C2201 Drum Motor BK Error. The motor Turn power Off/On.
C3225E, C3232E, speed is not stabile for 2 sec or
C4035E more. Detection begins 1 sec after
motor drive ON signal is output.
CS-C2525E, C2202 Drum Motor C Error. The motor Turn power Off/On.
CS-C2525E, C2203 Drum Motor M Error. The motor Turn power Off/On.
CS-C2525E, C2204 Drum Motor Y Error. The motor Turn power Off/On.
CS-C2525E, C2300 Fuser Motor Error. The motor Turn power Off/On.
CS-C2525E, C2400 Eject Motor Error. The motor speed Turn power Off/On.
C3225E, C3232E, is not stabile for 2 sec or more.
C4035E Detection begins 1 sec after motor
drive ON signal is output.
CS-C2525E, C2500 MP Motor Error. The motor speed is Turn power Off/On.
C3225E, C3232E, not stabile for 2 sec or more.
C4035E Detection begins 1 sec after motor
CS-C2525E, C2600 PF-710 Drive Motor Error. Lock Turn power Off/On.
C3225E, C3232E, signal exceeds 500ms.
C4035E
CS-C2525E, C2600 PF-750 Paper Conveying Motor Turn power Off/On.

C3225E, C3232E, Error. Lock signal exceeds 450ms.
C4035E
CS-C2525E, C2810 Waste Toner Motor Error. The rated Turn power Off/On.
C3225E, C3232E, speed achievement signal does not
C4035E go low within 5 sec of activation.
The RSA signals stays high every
other 5 sec after the machine is
stabilized.
CS-C2525E, C3100 Scanner Carriage Problem. Turn power Off/On.

C3225E, C3232E, Scanner home position is not
C4035E detected at initialization or start of
CS-C2525E, C3200 Exposure Lamp Problem. Exposure Turn power Off/On.
C3225E, C3232E, lamp is not turned ON when
C4035E starting the copy.
CS-C2525E, C3300 Optical System (AGC) Problem. Turn power Off/On.

C3225E, C3232E, After AGC correct input is not
C4035E obtained at the CCD.
CS-C2525E, C3500 Communication Error Between Turn power Off/On.

C3225E, C3232E, Scanner and SHD.
C4035E
CS-C2525E, C3900 Scanner PWB Backup Memory Turn power Off/On.
C3225E, C3232E, Read/Write Problem. Read & Write
C4035E data does not match.
CS-C2525E, C3910 Scanner PWB Backup Memory Turn power Off/On. If code
C3225E, C3232E, Data Problem. Data in a specified immediately returns
C4035E area of the backup memory does initialize backup data:
not match the specified values. 10871087
CS-C2525E, C4000 Polygon Motor Synchronization Turn power Off/On.
C3225E, C3232E, Problem. Polygon motor does not
C4035E stabilize speed within 20 sec of
activation.
CS-C2525E, C4010 Polygon Motor Steady-State Turn power Off/On.
C3225E, C3232E, Problem. The rated achievement
C4035E signal turns to high every other 5
stabilization.
CS-C2525E, C4100 BD Initialization Problem. At Turn power Off/On.
C3225E, C3232E, initialization, ASIC of the engine
C4035E PWB detects a beam detect error
for 200ms.
CS-C2525E, C4200 BD Steady-State Problem. ASIC of Turn power Off/On.
C3225E, C3232E, the engine PWB detects a beam
C4035E detect error for 200ms, after
CS-C2525E, C5101 Main High Voltage BK Error. Turn power Off/On.
C3225E, C3232E, Abnormality of the BK charge roller
C4035E is detected during Vpp adjustment.
CS-C2525E, C5102 Main High Voltage C Error. Turn power Off/On.

C3225E, C3232E, Abnormality of the C charge roller is
C4035E detected during Vpp adjustment.
CS-C2525E, C5103 Main High Voltage M Error. Turn power Off/On.

C3225E, C3232E, Abnormality of the M charge roller
C4035E is detected during Vpp adjustment.
CS-C2525E, C5104 Main High Voltage Y Error. Turn power Off/On.
C3225E, C3232E, Abnormality of the Y charge roller is
C4035E detected during Vpp adjustment.
CS-C2525E, C5301 Cleaning Lamp BK Break Error. Turn power Off/On.

C3225E, C3232E, While the cleaning lamp BK signal
C4035E is On, the break detection signal is
detected 5 times for 10ms.
CS-C2525E, C5302 Cleaning Lamp C Break Error. Turn power Off/On.

C3225E, C3232E, While the cleaning lamp C signal is
C4035E On, the break detection signal is
CS-C2525E, C5303 Cleaning Lamp M Break Error. Turn power Off/On.
C3225E, C3232E, While the cleaning lamp M signal is
CS-C2525E, C5304 Cleaning Lamp Y Break Error. Turn power Off/On.
C3225E, C3232E, While the cleaning lamp Y signal is
CS-C2525E, C6000 Fuser Heater 1/2 Break. 10871087
C3225E, C3232E, Thermistor1 detected less than
C4035E 75C/167F for 30 sec during
warmup. Thermistor1 detected
40C/104F for 5 sec during warmup.
warmup. Thermistor3 detected less
than 160C/320F for 90 sec during
warmup. Thermistor3 detected less
than 140C/284F for 5 sec during
standby.
CS-C2525E, C6010 Abnormally High Fuser Thermistor 10871087

C3225E, C3232E, Temperature. The fuser abnormally
C4035E high signal is detected for 60 sec or
more.
CS-C2525E, C6020 Abnormally High Fuser Thermistor 10871087
C3225E, C3232E, 1/3 Temperature. The fuser
C4035E temperature exceeds 240C/464F.
CS-C2525E, C6030 Fixing Thermistor 1/3 Break Error. 10871087
C3225E, C3232E, Thermistor1 detected 40C/104F or
C4035E less during warmup exceeding 10
sec. Thermistor3 detected
40C/104F or less during warmup.
CS-C2525E, C6050 Abnormally Low Fuser Thermistor3 10871087
C3225E, C3232E, Temperature. Thermistor3 detected
C4035E less than 100C/212F for 1 sec
CS-C2525E, C6100 Fuser Heater 3 Break. Thermistor2 10871087
C3225E, C3232E, detected less than 100C/212F for
C4035E 120 sec during driving. Thermistor2
detected less than 150C/302F for
300 sec during driving. Thermistor2
sec during driving.
CS-C2525E, C6120 Abnormal High Fuser Thermistor2 10871087

C3225E, C3232E, Temperature. The fuser
C4035E temperature exceeds 190C/374F.
CS-C2525E, C6130 Fuser Thermistor2 Break Error. 10871087
C3225E, C3232E, Thermistor2 detected less than
C4035E 40C/104F during driving.
Temperature difference between
thermistor1 and thermistor3 is
100C/212F or more.
CS-C2525E, C6400 Zero-Cross Signal Error. While 10871087

C3225E, C3232E, fuser heater On/Off control is
C4035E performed, the zero-cross signal is
CS-C2525E, C7000 Toner Motor Problem. The rated Turn power Off/On.
C3225E, C3232E, speed achievement signal does not
C4035E go low within 5 sec of activation.
The RSA signals stays high every
other 5 sec after the machine is
stabilized.
CS-C2525E, C7101 Toner Sensor BK Problem. Toner Turn power Off/On.

C3225E, C3232E, sensor output values are outside
C4035E the desired criterion (78 < X < 944)
for 3 sec.
CS-C2525E, C7102 Toner Sensor C Problem. Toner Turn power Off/On.
for 3 sec.
CS-C2525E, C7103 Toner Sensor M Problem. Toner Turn power Off/On.
for 3 sec.
CS-C2525E, C7104 Toner Sensor Y Problem. Toner Turn power Off/On.
for 3 sec.
CS-C2525E, C7200 Broken Internal Thermistor Wire. An Turn power Off/On.
C3225E, C3232E, abnormal value is detected in the
C4035E input data to inner temperature
sensor 1.
CS-C2525E, C7210 Short-Circuited Internal Thermistor. Turn power Off/On.
C3225E, C3232E, An abnormal value is detected in
C4035E the input data to inner temperature
sensor 1.
CS-C2525E, C7220 Broken Internal Thermistor2 Wire. Turn power Off/On.
sensor 2.
CS-C2525E, C7230 Short-Circuited Internal Turn power Off/On.
C3225E, C3232E, Thermistor2. An abnormal value is
C4035E detected in the input data to inner
temperature sensor 2.
CS-C2525E, C7240 Broken Internal Thermistor3 Wire. Turn power Off/On.
sensor 3.
CS-C2525E, C7250 Short-Circuited Internal Turn power Off/On.
C3225E, C3232E, Thermistor3. An abnormal value is
C4035E detected in the input data to inner
CS-C2525E, C7401 Developing Unit BK Type Mismatch Turn power Off/On.
C3225E, C3232E, Problem. Absence of the
C4035E developing unit BK is detected.
CS-C2525E, C7402 Developing Unit C Type Mismatch Turn power Off/On.

C4035E developing unit C is detected.
CS-C2525E, C7403 Developing Unit M Type Mismatch Turn power Off/On.

C4035E developing unit M is detected.
CS-C2525E, C7404 Developing Unit Y Type Mismatch Turn power Off/On.

C4035E developing unit Y is detected.
CS-C2525E, C7411 Drum Unit BK Type Mismatch Turn power Off/On.

C3225E, C3232E, Problem. Absence of the drum unit
C4035E BK is detected.
CS-C2525E, C7412 Drum Unit C Type Mismatch Turn power Off/On.
C4035E C is detected.
CS-C2525E, C7413 Drum Unit M Type Mismatch Turn power Off/On.
C4035E M is detected.
CS-C2525E, C7414 Drum Unit Y Type Mismatch Turn power Off/On.
C4035E Y is detected.
CS-C2525E, C7420 Transfer Belt Unit Type Mismatch Turn power Off/On.
C3225E, C3232E, Problem. Absence of the transfer
C4035E belt unit is detected.
CS-C2525E, C7800 Broken External Thermistor Wire. Turn power Off/On.

C4035E the input data to outer temperature
sensor.
CS-C2525E, C7810 Short-Circuited External Thermistor. Turn power Off/On.
C4035E the input data to outer temperature
sensor.
CS-C2525E, C7901 Drum BK EEPROM Error. Reading Turn power Off/On.
C3225E, C3232E, or writing to the EEPROM cannot
C4035E be performed.
CS-C2525E, C7902 Drum C EEPROM Error. Reading Turn power Off/On.
CS-C2525E, C7903 Drum M EEPROM Error. Reading Turn power Off/On.
CS-C2525E, C7904 Drum Y EEPROM Error. Reading or Turn power Off/On.
C3225E, C3232E, writing to the EEPROM cannot be
C4035E performed.
CS-C2525E, C7911 Developing Unit BK EEPROM Turn power Off/On.
C3225E, C3232E, Error. Reading or writing to the
C4035E EEPROM cannot be performed.
CS-C2525E, C7912 Developing Unit C EEPROM Error. Turn power Off/On.
C3225E, C3232E, Reading or writing to the EEPROM
C4035E cannot be performed.
CS-C2525E, C7913 Developing Unit M EEPROM Error. Turn power Off/On.
CS-C2525E, C7914 Developing Unit Y EEPROM Error. Turn power Off/On.
CS-C2525E, C8020 PH-5A Punch Motor Problem. The Turn power Off/On.
C3225E, C3232E, lock signal of the punch motor is
C4035E detected exceeding 500ms during
punch motor activation.
CS-C2525E, C8030 DF-710 Tray Upper Limit Detection Turn power Off/On.
C3225E, C3232E, Problem. When tray elevation
C4035E motor raises a tray, the upper limit
switch detects ON condition.
CS-C2525E, C8050 DF-710 Paper Conveying Belt Turn power Off/On.
C3225E, C3232E, Motor 1 Error. Paper conveying belt
C4035E home position sensor 1 does not
2.5 sec. Jam 88.
CS-C2525E, C8060 DF-710 Paper Conveying Belt Turn power Off/On.

C3225E, C3232E, Motor 2 Error. Paper conveying belt
C4035E home position sensor 2 does not
1.5 sec.
CS-C2525E, C8070 DF-710 Internal Tray Turn power Off/On.

C3225E, C3232E, Communication Error. The
C4035E connection is detected, but
the internal tray.
CS-C2525E, C8140 DF-710 Main Tray Problem. Main Turn power Off/On.
C3225E, C3232E, tray is not detected in not detected
C4035E by main tray top limit detection
sensor or main tray upper surface
detection sensor or main tray upper
surface detection sensor is not
detected as Off within 20 sec of
main tray decending. Main tray
tray upper surface detection sensor
remain On for 2 sec or more during
main tray ascent.
CS-C2525E, C8140 DF-730 Tray Elevation Motor Turn power Off/On.

C3225E, C3232E, Problem. Tray lower limit sensor or
C4035E surface view sensor cannot be
detected within 10 sec of tray
elevation motor activation.
CS-C2525E, C8170 DF-710 Side Registration Motor 1 Turn power Off/On.

C3225E, C3232E, Problem. During initial rotations
C4035E home position is not detected within
3 sec. Jam 88.
CS-C2525E, C8170 DF-730 Adjustment Motor Problem. Turn power Off/On.
C3225E, C3232E, Registration home position can not
C4035E be detect to be On or Off within
125ms of registration motor
activation. Registration home
position can not be detected to be
On within 710ms of registration
motor activation.
CS-C2525E, C8180 DF-710 Side Registration Motor 2 Turn power Off/On.

C3225E, C3232E, Problem. During initial rotations
C4035E home position is not detected within
3 sec. Jam 88.
CS-C2525E, C8210 DF-710 Stapler Shift Motor 1 Error. Turn power Off/On.
C3225E, C3232E, During initial rotations home
C4035E position is not detected within 1.5
sec.
CS-C2525E, C8210 DF-730 Stapler Problem. Home Turn power Off/On.
C3225E, C3232E, position is not detected within 1 sec
C4035E of activation.
CS-C2525E, C8220 DF-710 Stapler Shift Motor 2 Error. Turn power Off/On.
C4035E position is not detected within 3.5
sec.
CS-C2525E, C8230 DF-710 Stapler Motor Problem. Turn power Off/On.
C3225E, C3232E, Jam 82 is indicated.
C4035E
CS-C2525E, C8300 BF-710 Centerfold Unit Turn power Off/On.

C3225E, C3232E, Communiation Error. Although the
C4035E connection is detected,
CS-C2525E, C8310 BF-710 Centerfold Side Turn power Off/On.
C3225E, C3232E, Registration Motor 1 Problem.
C4035E During initial rotations home
1000ms.
CS-C2525E, C8320 BF-710 Centerfold Paper Turn power Off/On.

C3225E, C3232E, Conveying Belt Motor Problem.
2500ms.
CS-C2525E, C8330 BF-710 Blade Motor Problem. Turn power Off/On.
C4035E position is not detected within
1500ms.
CS-C2525E, C8340 BF-710 Centerfold Staple Motor Turn power Off/On.

C3225E, C3232E, Problem. Jam 89.
C4035E
CS-C2525E, C8350 BF-710 Centerfold Side Turn power Off/On.

C3225E, C3232E, Registration Motor 2 Problem.
1000ms.
CS-C2525E, C8360 BF-710 Centerfold Main Motor Turn power Off/On.

C3225E, C3232E, Problem. The motor lock signal is
C4035E detected for more than 1000ms
during activation.
CS-C2525E, C8440 DF-730 Sensor Adjusting Problem. Turn power Off/On.

C3225E, C3232E, The paper entry sensor cannot be
C4035E adjusted within the specified range.
CS-C2525E, C8460 DF-730 EEPROM Problem. Read Turn power Off/On.

C3225E, C3232E, and write data does not match (3)
C4035E times in succession.
CS-C2525E, C8500 MT-710 Communication Error. The Turn power Off/On.
C3225E, C3232E, connection is detected, but
C4035E communication is not possible with
the mailbox.
CS-C2525E, C8510 MT-710 Drive Motor Problem. The Turn power Off/On.
C3225E, C3232E, motor lock signal is detected for
C4035E more than 500ms during activation.
CS-C2525E, C8900 DF-710 Backup Memory Data Turn power Off/On.

C3225E, C3232E, Problem. Read and write data does
C4035E not match (3) times in succession.
CS-C2525E, C8910 PH-5A Backup Memory Data Turn power Off/On.

CS-C2525E, C8920 MT-710 Backup Memory Data Turn power Off/On.

CS-C2525E, C8930 BF-710 Backup Memory Data Turn power Off/On.
C4035E not match.
CS-C2525E, C9060 DP-710 EEPROM Error. Read and 10871087

C3225E, C3232E, write data does not match.
C4035E
CS-C2525E, C9500 No information provided
C3225E, C3232E,
C4035E
C3225E, C3232E,
C4035E
C3225E, C3232E,
C4035E
C3225E, C3232E,
C4035E
C3225E, C3232E,
C4035E
C3225E, C3232E,
C4035E
CS-C2525E, E001 Transmission in progress was Scan errors appear on the
C3225E, C3232E, cancelled by operator. transmission log.
C4035E
CS-C2525E, E010 Destination computer could not be Scan errors appear on the
C3225E, C3232E, found during data transmission. transmission log.
C4035E (An error occurred that could not be
Book.
CS-C2525E, E011 Transmission was stopped due to Scan errors appear on the
C3225E, C3232E, problems with the image data itself. transmission log.
C4035E
CS-C2525E, E012 The scanner attempted to transmit Scan errors appear on the
C3225E, C3232E, image data, but was unable to transmission log.
C4035E access the corresponding
CS-C2525E, E020 An attempt to use the Send E-mail Scan errors appear on the
C3225E, C3232E, function was made, but the scanner transmission log.
C4035E was unable to find the SMTP
server.
CS-C2525E, E021 The destination of the email is Scan errors appear on the
C3225E, C3232E, listed under the restricted domain transmission log.
C4035E names, or is not listed under the
CS-C2525E, E022 The mail contained an email Scan errors appear on the
C3225E, C3232E, address that the SMTP server transmission log.
C4035E could not find.
CS-C2525E, E023 The SMTP server is not operating Scan errors appear on the
C3225E, C3232E, properly. transmission log.
C4035E
CS-C2525E, E024 SMTP Authentication error. Scan errors appear on the
C3225E, C3232E, transmission log.
C4035E
CS-C2525E, E030 The destination computer cannot Scan errors appear on the
C3225E, C3232E, be found. Either the Scan File transmission log.
C4035E Utility is not running or it is already
scanner.
CS-C2525E, E031 The scanner attempted to transmit Scan errors appear on the
C3225E, C3232E, image data, but the registered transmission log.
C4035E password did not match the
computer.
CS-C2525E, E032 During the scan-to-PC operation, Scan errors appear on the
C3225E, C3232E, the hard drive on the destination transmission log.
C4035E computer ran out of available
space.
CS-C2525E, E033 The versions of the Scan File Utility Scan errors appear on the
C3225E, C3232E, do not match. transmission log.
C4035E
CS-C2525E, E034 Transmission was not possible Scan errors appear on the
C3225E, C3232E, because the Scan File Utility is transmission log.
C4035E communicating with another
CS-C2525E, E035 During group transmission, the Scan errors appear on the
C3225E, C3232E, number of the save folder transmission log.
C4035E registered in the Scan File Utility
did not match.
CS-C2525E, E036 During compression of the scanned Scan errors appear on the
C3225E, C3232E, image data, the data size went over transmission log.
C4035E the maximum limit.
CS-C2525E, E039 The response received from the Scan errors appear on the
C3225E, C3232E, destination computer under the transmission log.
C4035E Scan-to-PC function was not an
CS-C2525E, E059 A command received from the Scan errors appear on the
C3225E, C3232E, transmitting computer was not an transmission log.
C4035E appropriate one. Trouble has
Address Book.
CS-C2525E, E061 When selecting the group in the Scan errors appear on the
C3225E, C3232E, destination computer under either transmission log.
C4035E the Send E-mail or Scan to PC
CS-C2525E, E080 The FTP server cannot be found. Scan errors appear on the
C4035E
CS-C2525E, E081 The FTP server is failed to login. Scan errors appear on the
C4035E
CS-C2525E, E082 The storing path is incorrect. Scan errors appear on the
C4035E
CS-C2525E, E083 The error occurred in the FTP Scan errors appear on the
C3225E, C3232E, server. transmission log.
C4035E
CS-C2525E, E090 POP3 server not found. Scan errors appear on the
C4035E
CS-C2525E, E091 Unable to login to POP3 server- Scan errors appear on the
C3225E, C3232E, POP3 server user account or transmission log.
C4035E password incorrect.
CS-C2525E, E092 Error occurred at POP3 server. Scan errors appear on the
C4035E
CS-C2525E, E101 An error has occurred while Scan errors appear on the
C3225E, C3232E, selecting multiple destinations. transmission log.
C4035E
CS-C2525E, E00000 or U00000 Fax Communication Error: No Exxxxx: V.34 modem,
C3225E, C3232E, response or line busy after the set Uxxxxx: all other modems
C4035E number of redials.
CS-C2525E, E00100 or U00100 Fax Communication Error: Exxxxx: V.34 modem,
C3225E, C3232E, Transmission was interruped by a Uxxxxx: all other modems
C4035E press of the Stop/Clear key.
C3225E, C3232E, Reception was interrupted by a Uxxxxx: all other modems
C4035E press of the Stop/Clear key.
C3225E, C3232E, Recording paper on the destination Uxxxxx: all other modems
C4035E unit has run out during reception.
CS-C2525E, E00420 or U00420 Fax Communication Error: A relay Exxxxx: V.34 modem,
C3225E, C3232E, request was received from the host Uxxxxx: all other modems
C4035E center but interrupted because of a
number.
C3225E, C3232E, Subaddress-based relay reception Uxxxxx: all other modems
C4035E was interrupted because of a
CS-C2525E, E00430 or U00430 Fax Communication Error: Polling Exxxxx: V.34 modem,
C3225E, C3232E, request (confidential or reverse Uxxxxx: all other modems
C4035E polling) was received but
C3225E, C3232E, Subaddress-based bulletin board Uxxxxx: all other modems
C4035E transmission was interrupted
C3225E, C3232E, Confidential polling transmission Uxxxxx: all other modems
C4035E was interrupted because the
was not registered.
CS-C2525E, E00431 or U00431 Fax Communication Error: A Exxxxx: V.34 modem,
C3225E, C3232E, subaddress-based bulletin board Uxxxxx: all other modems

C3225E, C3232E, Confidential polling transmission Uxxxxx: all other modems
C4035E was interrupted because of a
number.
C3225E, C3232E, subaddress-based bulletin board Uxxxxx: all other modems
number.

C3225E, C3232E, Confidential polling request was Uxxxxx: all other modems
C4035E received but data was not present
C4035E transmission request was received

C4035E received but interrupted because
encryption.

C4035E received but interrupted because
being accessed.
C4035E transmission request was received
being accessed.

C3225E, C3232E, Confidential reception was Uxxxxx: all other modems
C4035E interrupted because the specified
registered.
C3225E, C3232E, Subaddress-based confidential Uxxxxx: all other modems
C4035E reception or subaddress-based

C3225E, C3232E, Subaddress-based confidential Uxxxxx: all other modems
C4035E reception or subaddress-based
accessed.

C3225E, C3232E, Confidential reception was Uxxxxx: all other modems
CS-C2525E, E00450 or U00450 Fax Communication Error: The Exxxxx: V.34 modem,
C3225E, C3232E, destination transmitter Uxxxxx: all other modems
C4035E disconnected because the permit

C3225E, C3232E, Encrypted reception was Uxxxxx: all other modems
registered.
CS-C2525E, E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
C3225E, C3232E, reception request was received but Uxxxxx: all other modems
accessed.
C3225E, C3232E, Ecryption reception was interrupted Uxxxxx: all other modems
C4035E because the encryption key for the
registered.
CS-C2525E, E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
C3225E, C3232E, communication was interrupted and Uxxxxx: all other modems
C4035E the call was not made on
C3225E, C3232E, document processor cover is open. Uxxxxx: all other modems
C4035E
C3225E, C3232E, Document jam or the document Uxxxxx: all other modems
C4035E length exceeds the maximum.
CS-C2525E, E00602 or U00602 Fax Communication Error: Image Exxxxx: V.34 modem,
C3225E, C3232E, scanning section problem Uxxxxx: all other modems
C4035E
C3225E, C3232E, document feed. Uxxxxx: all other modems
C4035E
C3225E, C3232E, Document length exceeded the Uxxxxx: all other modems
C4035E limit of the bitmap memory capacity.

C3225E, C3232E, Recording section cover open. Uxxxxx: all other modems
C4035E
C3225E, C3232E, Recording paper jam. Uxxxxx: all other modems
C4035E
CS-C2525E, E00613 or U00613 Fax Communication Error: Image Exxxxx: V.34 modem,
C3225E, C3232E, writing section problem. Uxxxxx: all other modems
C4035E
CS-C2525E, E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
C3225E, C3232E, empty of recording paper. Uxxxxx: all other modems
C4035E
CS-C2525E, E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
C3225E, C3232E, recording paper. Uxxxxx: all other modems
C4035E
CS-C2525E, E00620 or U00620 Fax Communication Error: Copier Exxxxx: V.34 modem,
C3225E, C3232E, fixing unit problem. Uxxxxx: all other modems
C4035E
CS-C2525E, E00622 or U00622 Fax Communication Error: Copier Exxxxx: V.34 modem,
C3225E, C3232E, drive motor problem. Uxxxxx: all other modems
C4035E
CS-C2525E, E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
C3225E, C3232E, was not activated after RTS due to Uxxxxx: all other modems
C4035E a modem error.
CS-C2525E, E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
C3225E, C3232E, was not transmitted after CTS was Uxxxxx: all other modems
C4035E activated due to a modem error.
CS-C2525E, E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
C3225E, C3232E, was cut off during communication. Uxxxxx: all other modems
C4035E
CS-C2525E, E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
C3225E, C3232E, was no file to transmit in the Uxxxxx: all other modems
C4035E memory transmission mode.
CS-C2525E, E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
C3225E, C3232E, error. Uxxxxx: all other modems
C4035E
C3225E, C3232E, Communication was interrupted Uxxxxx: all other modems
C4035E because of a problem in the
destination unit.
CS-C2525E, E00800 or U00800 Fax Communication Error: A page Exxxxx: V.34 modem,
C3225E, C3232E, transmission error occurred in G3 Uxxxxx: all other modems
C4035E mode, because of reception of a
RTN or PIN signal.
C3225E, C3232E, transmission error re-occurred in Uxxxxx: all other modems
C4035E G3 mode after retry of transmission
in ECM mode.
C3225E, C3232E, reception error occurred in G3 Uxxxxx: all other modems
C4035E mode. An RTN or PIN signal was
reception error.
C3225E, C3232E, reception error occurred in G3 Uxxxxx: all other modems
C4035E mode. A page reception error
in ECM mode.
C3225E, C3232E, Transmission in G3 mode was Uxxxxx: all other modems
C4035E interrupted by a signal error. An

2400bps.
C4035E interrupted by a signal error. The
C4035E interrupted by a signal error. No
our make).


our make).

make).





units of our make).






exceeded (ECM).

C4035E interrupted by a signal error. T5
Transmission (ECM).
C4035E interrupted by a signal error. A DCN
signal reception.

make).


make).

CS-C2525E, E010x45 or U01045 Fax Communication Error: Exxxxx: V.34 modem,
MPS signal.

EOM signal.

EOP signal.


(ECM).

(ECM).

(ECM).
(ECM).

(ECM).

(ECM).

(ECM).

signal (ECM).

C4035E interrupted by a signal error.
during handshake.
C4035E interrupted by a signal error. A brak
transmission.
C4035E interrupted by a signal error. During
reception.

C4035E interrupted by a signal error. A PIP

connection.


C3225E, C3232E, Reception in G3 mode was Uxxxxx: all other modems
signal.

C4035E interrupted by a signal error. A DTC
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).

PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.

of a message.
communication).

(ECM).

(ECM).

(ECM).

(ECM).

(short protocol).

C4035E interrupted by a signal error. A

C4035E interrupted by a signal error. One

C4035E interrupted by a signal error. A
transmission.

in the V.34 mode.

C4035E interrupted by a signal error. A DIS
signal.
CS-C2525E, E01400 or U01400 Fax Communication Error: An Exxxxx: V.34 modem,

C3225E, C3232E, invalid one-touch key was specified Uxxxxx: all other modems
C4035E during communication.
C3225E, C3232E, communication error occurred Uxxxxx: all other modems
C4035E when calling in V.8 mode.
C4035E when called in V.8 mode.
C3225E, C3232E, communication error occurred in Uxxxxx: all other modems
C4035E phase 2 (line probing) in the period
not detected.

C4035E phase 4 (modem parameter
detected.

C4035E before starting T.30 protocol during
C4035E phase 2 (line probing) in the period
was not detected.

C4035E phase 3 (primary channel
detected.

C4035E phase 4 (modem parameter
detected.
CS-C2525E, E02000 or U02000 Fax Communication Error: Relay Exxxxx: V.34 modem,
C3225E, C3232E, broadcast was refused by a relay Uxxxxx: all other modems
C4035E station because of a mismatch in
command was used.
C3225E, C3232E, command failed because the Uxxxxx: all other modems
C4035E destination unit (relay station) had
C3225E, C3232E, command from a command station Uxxxxx: all other modems
C4035E failed because a telephone number
C3225E, C3232E, broadcast was requested to a relay Uxxxxx: all other modems
C4035E station but failed because a
specified.
C3225E, C3232E, Subaddress-based relay broadcast Uxxxxx: all other modems
C4035E transmission failed because the

C3225E, C3232E, Receiving station information was Uxxxxx: all other modems
C4035E not normally received in reception

C3225E, C3232E, Receiving station information was Uxxxxx: all other modems
C4035E not normally received in reception
received.

C3225E, C3232E, interoffice subaddress-based relay Uxxxxx: all other modems
C3225E, C3232E, document was present in the Uxxxxx: all other modems
C4035E destination unit when polling
reception started.
CS-C2525E, E03100 or U03100 Fax Communication Error: In Exxxxx: V.34 modem,
C3225E, C3232E, reverse polling, although no original Uxxxxx: all other modems
C4035E was set in the destination unit,
C3225E, C3232E, confidential polling reception, data Uxxxxx: all other modems
C4035E was not accumulated in the

C3225E, C3232E, interoffice subaddress-based Uxxxxx: all other modems
C4035E buletin board reception, data was
C3225E, C3232E, polling reception from a unit of our Uxxxxx: all other modems
C4035E make, operation was interrupted
C4035E buletin board reception, operation
number.
CS-C2525E, E03400 or U03400 Fax Communication Error: Polling Exxxxx: V.34 modem,
C3225E, C3232E, reception was interupted because Uxxxxx: all other modems
C4035E of a mismatch in individual
numbers.
C3225E, C3232E, confidential polling reception, the Uxxxxx: all other modems
C4035E confidential, the specified
C4035E bulletin board reception, the
C3225E, C3232E, destination was being accessed. Uxxxxx: all other modems
C4035E
C3225E, C3232E, Confidential polling reception was Uxxxxx: all other modems
C4035E interrupted because of a mismatch
numbers.
C4035E bulletin board reception was

C3225E, C3232E, Confidential polling reception failed Uxxxxx: all other modems
C4035E because the destination unit had no
destination unit.
C3225E, C3232E, Interoffice subaddress-based Uxxxxx: all other modems
C4035E bulletin board reception failed
unit.
C3225E, C3232E, confidential box specified for Uxxxxx: all other modems
C4035E confidential transmission was not
C4035E transmission mode, the specified
C3225E, C3232E, destination was being accessed. Uxxxxx: all other modems
C4035E
C3225E, C3232E, Confidential transmission failed Uxxxxx: all other modems
C3225E, C3232E, Subaddress-based transmission Uxxxxx: all other modems
C4035E faild because the destination unit
C3225E, C3232E, encrypted tranmission, the Uxxxxx: all other modems
C4035E specified encryption box was not
C3225E, C3232E, Encrypted transmission failed Uxxxxx: all other modems
capability.
C4035E because of an encryption key error

C4035E because of an encryption key error
C3225E, C3232E, Encrypted reception was Uxxxxx: all other modems
C4035E interrupted because of a mismatch
in ecryption keys.
C3225E, C3232E, transmission with a specified Uxxxxx: all other modems
C4035E number, the set number of originals
C3225E, C3232E, Password check transmission or Uxxxxx: all other modems
C4035E restricted transmission was
C3225E, C3232E, Password check reception or Uxxxxx: all other modems
C4035E restricted reception was interrupted
its phone number.

C3225E, C3232E, Password check reception or Uxxxxx: all other modems
C4035E restricted reception was interrupted
phone number.
CS-C2525E, E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,

C3225E, C3232E, communication was attempted but Uxxxxx: all other modems
C4035E failed because the destination unit
was a G2 machine.
C3225E, C3232E, broadcast was requested from a Uxxxxx: all other modems
C4035E command station but memory
C3225E, C3232E, subaddress-based relay reception Uxxxxx: all other modems
C4035E memory overflowed.
C3225E, C3232E, was commanded but memory Uxxxxx: all other modems
C4035E overflowed in the destination unit
(relay station).
CS-C2525E, E14000 or U14000 Fax Communication Error: Memory Exxxxx: V.34 modem,
C3225E, C3232E, overflowed during confidential Uxxxxx: all other modems
C4035E reception.
C3225E, C3232E, overflowed in subaddress-based Uxxxxx: all other modems
C4035E confidential reception.
C3225E, C3232E, overflowed in the destination unit Uxxxxx: all other modems
C4035E during confidential transmission.
C4035E during interoffice subaddress-based
transmission.
C3225E, C3232E, overflowed during memory Uxxxxx: all other modems
C4035E reception.
C4035E during transmission.
C3225E, C3232E, transmission failed because a Uxxxxx: all other modems
C4035E decoding error occurred.

C3225E, C3232E, Transmission failed because an Uxxxxx: all other modems
C4035E error occurred during JBIG
encoding.
C3225E, C3232E, Reception failed because an error Uxxxxx: all other modems
C4035E occurred during JBIG encoding.
CS-C2525E, "Account ID No matching ID code found when
C3225E, C3232E, mismatch." printing. Verify the registered ID
C4035E code sent in the print driver.
CS-C2525E, "Add paper in Is the indicated cassette out of
C3225E, C3232E, cassette #." paper?
C4035E
CS-C2525E, "Add paper to the Has all the paper on the MP tray
C3225E, C3232E, multi-purpose tray. been fed?
C4035E
CS-C2525E, "Add paper to the Is the paper of the specified size
C3225E, C3232E, multi-purpose tray. loaded in the multipurpose tray?
C4035E ## size."
CS-C2525E, "Add toner. [C][M][Y] Toner is empty for the indicated
C3225E, C3232E, [K]" color.
C4035E
CS-C2525E, "Call service." An error has occurred when
C3225E, C3232E, printing.
C4035E
CS-C2525E, "Cannot combine A specific function or accessory 10871087
C3225E, C3232E, these functions." may be disabled due to an error
C4035E condition that has instituted Partial
Operation Control.
CS-C2525E, "Cannot combine Can the specified copy functions be

C3225E, C3232E, these functions." used with the selected exposure
C4035E settings?
CS-C2525E, "Cannot copy this Can the specified copy functions be
C3225E, C3232E, paper type." used with the selected paper type?
C4035E
CS-C2525E, "Cannot offset this Is a paper size not supported by
C3225E, C3232E, paper size." offset mode loaded? (11x17, legal,
C4035E statementR, A3, B4, A5R, B6R,
Folio, or 8K).
CS-C2525E, "Cannot punch this Did you select a paper type that
C3225E, C3232E, paper type." cannot be punched?
C4035E
CS-C2525E, "Cannot punch this Is punching available for the size of
C3225E, C3232E, size." the loaded paper?
C4035E
CS-C2525E, "Cannot staple. ##: Is the maximum page quantity for
C3225E, C3232E, maximum capacity stapling exceeded?
C4035E (staple)."
CS-C2525E, "Cannot staple this Did you select a paper type that
C3225E, C3232E, paper type." cannot be stapled?
C4035E
CS-C2525E, "Cannot staple this Is stapling available for the size of
C3225E, C3232E, size." the loaded paper?
C4035E
CS-C2525E, "Change original Is poster enabled?
C3225E, C3232E, destination. Original
C4035E size 8 1/2x11"
CS-C2525E, "Change the size of Is the specified size paper loaded
C3225E, C3232E, MP tray." in the MP tray?
C4035E
CS-C2525E, "Check domain Scanner domain name and/or host
C3225E, C3232E, name and host name is not set.
C4035E name."
CS-C2525E, "Check original size. Is poster enabled?
C3225E, C3232E, Original size: 11x17,
C4035E 8 1/2x11"
CS-C2525E, "Check paper size." Is the specified size paper loaded?

C3225E, C3232E,
C4035E
CS-C2525E, "Check paper size. Is the specified paper loaded? Or
C3225E, C3232E, Copy paper is not are the settings incorrect?
C4035E the same size as the
original."
CS-C2525E, "Check the cover." Are any covers open? Coes the
C3225E, C3232E, message indicate which cover is
C4035E open?
CS-C2525E, "Check the duplx The duplex unit is not completely 10871087
C3225E, C3232E, unit." latched.
C4035E
CS-C2525E, "Check the DB DB Assistant not found.
C3225E, C3232E, Assistant PC.
C4035E Contact
administrator."
CS-C2525E, "Check the waste The waste punch box is absent or
C3225E, C3232E, punch box." not inserted correctly.
C4035E
CS-C2525E, "Check the waste The waste toner box is absent or
C3225E, C3232E, toner box." not inserted correctly.
C4035E
CS-C2525E, "Clean the slit glass The slit glass is dirty.
C3225E, C3232E, for original fed from
C4035E DP."
CS-C2525E, "Close ### cover." Is the indicated cover open?
C3225E, C3232E,
C4035E
CS-C2525E, "Close Document Is the document processor open
C3225E, C3232E, Processor" while loading the original?
C4035E
CS-C2525E, "Close Document Is the document processor cover
C3225E, C3232E, Processor Cover." open?
C4035E
CS-C2525E, "Communication Scan to PC: Sending computer
C3225E, C3232E, Error." status.
C4035E
CS-C2525E, "Communication E-mail Send: Is the SMTP server
C3225E, C3232E, Error." running?
C4035E
CS-C2525E, "Communication Database Connection: Save

C3225E, C3232E, Error." destination computer status.
C4035E
CS-C2525E, "DB Assistant Server An error has occurred with DB
C3225E, C3232E, error. Contact Assistant. Communication cannot
C4035E Administrator." comtinue.
CS-C2525E, "DB Assistant Server DB Assistant is currently connected

C3225E, C3232E, is in use. Try again to another scanner.
C4035E later."
CS-C2525E, "DB Assistant Server Is the DB Assistant version
C3225E, C3232E, version is different." different?
C4035E
CS-C2525E, "Destination address The specified number does not
C3225E, C3232E, is not being exist.
C4035E registered."
CS-C2525E, "Destination PC is in A connection currently exists
C3225E, C3232E, use. Try again later." between the destination PC and the
C4035E scanner.
CS-C2525E, "Destination PC's Is the ScanFile Utility running on
C3225E, C3232E, application is out of the computer being used?
C4035E order."
CS-C2525E, "Destination PC's Destination PC computer status.
C3225E, C3232E, system error."
C4035E
CS-C2525E, "Email size, exceeds Email Size Limit. The size of the Send errors are displayed
C3225E, C3232E, data capacity. email attachment exceeds its limit. on the panel only, and not
C4035E recorded.
CS-C2525E, "Empty the waste The hole punch waste container is

C3225E, C3232E, punch box." full.
C4035E
CS-C2525E, "Error has occurred. Shown when a printer error has
C3225E, C3232E, Change to printer occurred when other modes are
C4035E screen and check." being displayed.
CS-C2525E, "Error occurred at FTP Server returned an
C3225E, C3232E, FTP Server. Please unexpected error. Unable to save.
C4035E contact
administrator."
CS-C2525E, "Exceeds pre Is the maximum limit for copying as
C3225E, C3232E, registered copying specified in Job Accounting mode
C4035E quantity." exceeded?
CS-C2525E, "Exceeds print Is the maximum limit for printing as

C3225E, C3232E, quantity limit." specified in Job Accounting mode
C4035E exceeded?
CS-C2525E, "Error occurred at

C3225E, C3232E, the POP3 Server.
C4035E Contact
Administrator."
CS-C2525E, "File not found. A file error has ocurred during
C3225E, C3232E, Press [Go]." printing.
C4035E
CS-C2525E, "Finisher paper During printing the maximum
C3225E, C3232E, capacity exceeded. capacity of the designated finisher
C4035E (Tray #) Remove tray is exceeded.
paper, and press
[Continue] key.
CS-C2525E, "Finisher paper During copying the maximum
C3225E, C3232E, capacity exceeded. capacity of the designated finisher
C4035E (Tray #) Remove tray is exceeded.
paper, and press
[Start] key.
CS-C2525E, "Format error The inserted memory card
C3225E, C3232E, Memory card." (Compact Flash) requires
C4035E formatting.
CS-C2525E, "Format error Hard The hard disk requires formatting.
C3225E, C3232E, Disk."
C4035E
CS-C2525E, "HARD DISK error. Hard Disk Error: Format error.
C3225E, C3232E, Press [Go]. Code:
C4035E 01"
CS-C2525E, "HARD DISK error. Hard Disk Error: Hard disk
C3225E, C3232E, Press [Go]. Code: connection error.
C4035E 02"
CS-C2525E, "HARD DISK error. Hard Disk Error: A write error has
C3225E, C3232E, Press [Go]. Code: occurred. Write protect is enabled.
C4035E 03"
CS-C2525E, "HARD DISK error. Hard Disk Error: Insufficient space
C3225E, C3232E, Press [Go]. Code: on the hard disk to complete this
C4035E 04" operation.
CS-C2525E, "HARD DISK error. Hard Disk Error: File not found.
C4035E 05"
CS-C2525E, "HARD DISK error. Hard Disk Error: Insufficient system
C3225E, C3232E, Press [Go]. Code: memory.
C4035E 06"
CS-C2525E, "HARD DISK error. Hard Disk Error: Hard disk is
C3225E, C3232E, Press [Go]. Code: installed in the wrong slot.
C4035E 20"
CS-C2525E, "HARD DISK error. Hard Disk Error: Invalid virtual
C3225E, C3232E, Press [Go]. Code: mailbox tray name.
C4035E 85"
CS-C2525E, "HARD DISK error. Hard Disk Error: Invalid virtual
C3225E, C3232E, Press [Go]. Code: mailbox password.
C4035E 86"
CS-C2525E, "HARD DISK error. Hard Disk Error: Invalid data in the
C3225E, C3232E, Press [Go]. Code: virtual mailbox. The saved job data
C4035E 88" is corrupt.
CS-C2525E, "HARD DISK error. Hard Disk Error: Maximum number
C3225E, C3232E, Press [Go]. Code: of registered jobs is exceeded.
C4035E 97"
CS-C2525E, "HARD DISK error. Hard Disk Error: Invalid data in the
C3225E, C3232E, Press [Go]. Code: job. The saved job data is corrupt.
C4035E 98"
CS-C2525E, "HDD error. Cannot A hard disk error has occurred.
C3225E, C3232E, activate Job
C4035E Accounting mode."
CS-C2525E, "Image cycle." Performing internal maintenance.
C3225E, C3232E, Toner is being added.
C4035E
CS-C2525E, "Insert key counter." Is the key counter inserted
C3225E, C3232E, correctly?
C4035E
CS-C2525E, "Insert the same Memory card (Compact Flash)
C3225E, C3232E, Memory card." could not be recognized when
C4035E reading data from the memory
card.
CS-C2525E, "Interface occupied." Is the selected interface currently in
C3225E, C3232E, use?
C4035E
CS-C2525E, "KPDL error. Press Unable to continue processing the
C3225E, C3232E, [Go]." current print job.
C4035E
CS-C2525E, "Load Paper." Is the paper source empty when

C3225E, C3232E, printing?
C4035E
CS-C2525E, "Load Paper. ### The correct size paper has not
C3225E, C3232E, size" been loaded.
C4035E
CS-C2525E, "Memory card error. Was the memory card (Compact

C3225E, C3232E, Insert again." Flash) removed during printer
C4035E configuration?
CS-C2525E, "Memory card error. Memory Card Error: Format error.
C4035E 01
CS-C2525E, "Memory card error. Memory Card Error: Memory card
C3225E, C3232E, Press [Go]. Code: insertion error.
C4035E 02
CS-C2525E, "Memory card error. Memory Card Error: A write error
C3225E, C3232E, Press [Go]. Code: has occurred. Write protect is
C4035E 03 enabled.
CS-C2525E, "Memory card error. Memory Card Error: Insufficient
C3225E, C3232E, Press [Go]. Code: memory card space to complete
C4035E 04 this operation.
CS-C2525E, "Memory card error. Memory Card Error: File not found.
C4035E 05
CS-C2525E, "Memory full." The current copy job cannot be
C3225E, C3232E, processed because there is no
C4035E more copy free space, or the
number of originals exceeded the
maximum 999 pages.
CS-C2525E, "Memory full. Delete The data box for document
C3225E, C3232E, the registerd data in management functions has
C4035E the box." reached the permissible capacity.
CS-C2525E, "Memory overflow. The current job cannot be
C3225E, C3232E, Press [Go]." processed due to insufficient free
C4035E memory. If RAM disk is enabled
decrease the RAM disk size.
Additional printer memory is
recommended if this error
frequently occurs. If resume time
has been configured for Auto
Continue, printing resumes
automatically after the set time has
elapsed.
CS-C2525E, "Network scanner

C3225E, C3232E, system error."
C4035E
CS-C2525E, "No destination Is the specific destination
C3225E, C3232E, address being registered?
C4035E registered."
CS-C2525E, "Open cassette #,
C3225E, C3232E, check and remove
C4035E paper from inside
machine."
CS-C2525E, "Option interface Is the installed option interface slot
C3225E, C3232E, error. Code: ##" incorrect?
C4035E
CS-C2525E, "Opt. ROM error. An option ROM read error has
C3225E, C3232E, Press [Go]." occurred.
C4035E
CS-C2525E, "Out of staples. Add Out of staples.
C3225E, C3232E, staples."
C4035E
CS-C2525E, "Overflow of original Limit of 999 pages that can be sent
C3225E, C3232E, pages. Scanned at one time has been exceeded.
C4035E documents were
sent."
CS-C2525E, "Paper capacity is The number of copies set for

C3225E, C3232E, over the limit, unable Color/B&W exceeds the maximum
C4035E to copy." limit set in Job Accounting.
CS-C2525E, "Paper cassette is The cassette selected is 10871087
C3225E, C3232E, out of order. Select temporarily unavailable.
C4035E another paper
cassette."
CS-C2525E, "Paper misfeed." A paper jam has occurred. Note the

C3225E, C3232E, location of the paper jam: J##.
C4035E
CS-C2525E, "PC of personal A connection currently exists
C3225E, C3232E, address list is in use. between the destination PC and the
C4035E Try again later." scanner.
CS-C2525E, "PC's version of the Is the Address Book for scanner

C3225E, C3232E, personal address list version different?
C4035E is different."
CS-C2525E, "Place transparency Are any transparencies loaded in
C3225E, C3232E, in the multi-purpose the multipurpose tray? Machine will
C4035E tray." prompt for every transparency.
CS-C2525E, "Please wait. Now in A specific media type has been
C3225E, C3232E, the fuser selected requiring correction of the
C4035E temperature fixing temperature before printing or
adjustment copying.
process."
CS-C2525E, "Please wait. Job Accounting editing is currently
C3225E, C3232E, Remote edit." being done from a network
C4035E connected computer.
CS-C2525E, "Print overrun. Press Overrun has occurred due to
C3225E, C3232E, [Go]." insufficient memory. If resume time
C4035E has been configured for Auto
elapsed. After displaying this
message Page Protect is
automatically set to On.
CS-C2525E, "RAM disk error. RAM disk error: Format error. Turn power Off/On.
C4035E 01
CS-C2525E, "RAM disk error. RAM disk error: RAM disk mode is
C3225E, C3232E, Press [Go]. Code: set to Off.
C4035E 02
CS-C2525E, "RAM disk error. RAM disk error: A write error has
C3225E, C3232E, Press [Go]. Code: occurred. Write protect is enabled.
C4035E 03
CS-C2525E, "RAM disk error. RAM disk error: Insufficient RAM
C3225E, C3232E, Press [Go]. Code: disk space to complete this
C4035E 04 operation.
CS-C2525E, "RAM disk error. RAM disk error: File not found.
C4035E 05
CS-C2525E, "RAM disk error. RAM disk error: Insufficient system
C3225E, C3232E, Press [Go]. Code: memory.
C4035E 06
CS-C2525E, "RAM disk error. RAM disk error: Unable to read
C3225E, C3232E, Press [Go]. Code: data during sort operation. The
C4035E 98 saved job data is corrupt.
CS-C2525E, "Read Fonts: Unable to read font data while
C3225E, C3232E, Failed." printing.
C4035E
CS-C2525E, "Read Macro: Unable to read macro data while
C3225E, C3232E, Failed." printing.
C4035E
CS-C2525E, "Ready to copy. Add Remaining toner is low.
C3225E, C3232E, toner. [C][M][Y][K]"
C4035E
CS-C2525E, "Registration full.
C3225E, C3232E, You can not add any
C4035E more."
CS-C2525E, "Remove paper. The maximum capacity of the DF-
C3225E, C3232E, Finisher tray." 730 document finisher has been
C4035E exceeded.
CS-C2525E, "Remove paper from Paper may be left in the stapling
C3225E, C3232E, inner tray of tray of the finisher.
C4035E Finisher."
CS-C2525E, "Remove paper from Paper may be left in the folding tray
C3225E, C3232E, the folding tray of of the finisher.
C4035E the Finisher."
CS-C2525E, "Replace the waste The waste toner box is full.
C3225E, C3232E, toner box."
C4035E
CS-C2525E, "Reposition original." Is the orientation of the specified
C3225E, C3232E, paper different from that of the
C4035E original?
CS-C2525E, "Reposition original Is the machine installed beneath

C3225E, C3232E, or change cassette." bright fluorescent light?
C4035E
CS-C2525E, "Reposition original Is the orientation of the specified
C3225E, C3232E, or change cassette." paper different from that of the
C4035E original?
CS-C2525E, "Reset all originals

C3225E, C3232E, in processor."
C4035E
CS-C2525E, "Reset all originals Are there any originals left in the
C3225E, C3232E, in Document document processor?
C4035E Processor."
CS-C2525E, " Reset originals in
C3225E, C3232E, processor."
C4035E
CS-C2525E, "Reset feeding unit Is the paper feed unit securely
C3225E, C3232E, for paper cassette." pushed into the machine?
C4035E
CS-C2525E, "Security key is not
C3225E, C3232E, recognized."
C4035E
CS-C2525E, "Sender (user) is not Is the sender (user) registered as
C3225E, C3232E, registered. Contact User #001 in the scanner's sender
C4035E administrator." (user) list?
CS-C2525E, "Set cassette #." Is the indicated cassette not fully

C3225E, C3232E, closed?
C4035E
CS-C2525E, Set paper Press This paper supplies paper one
C3225E, C3232E, [Go]." sheet at a time even if multiple
C4035E sheets have been loaded, when
printing.
CS-C2525E, "SMTP Send Email Error in
C3225E, C3232E, Authentication error. Username/Password. User ID for
C4035E Contact the authentication is not entered or
Administrator." entered wrongly. Wrong
CS-C2525E, "Staple jam." A staple jam has occurred.

C3225E, C3232E,
C4035E
CS-C2525E, "System Error. Call An error has occurred.
C3225E, C3232E, service."
C4035E
CS-C2525E, "System Error. Main An error has occurred.
C3225E, C3232E, Power Switch
C4035E Off/On."
CS-C2525E, "The Path atempted Save folder does not exist or the
C3225E, C3232E, to use for saving path to the save folder is incorrect.
C4035E does not exist."
CS-C2525E, "The top tray is full During copying the maximum
C3225E, C3232E, of paper. Remove capacity of the top output tray is
C4035E paper, and press exceeded.
[Start] key."
CS-C2525E, "The top tray is full During copying the maximum
C3225E, C3232E, of paper. Remove capacity of the top output tray is
C4035E paper, and press exceeded.
[Continue] key."
CS-C2525E, "The file was not Has the maximum hard disk usage
C3225E, C3232E, saved. Check the set by the ScanFile Utility at the
C4035E destination PC." destination PC been exceeded?
CS-C2525E, "These functions Have you selected functions that

C3225E, C3232E, cannot be cannot be used together?
C4035E combined."
CS-C2525E, "These functions Have you selected functions that
C3225E, C3232E, cannot be cannot be used together?
C4035E combined."
CS-C2525E, "This name is
C3225E, C3232E, already in use. Input
C4035E new name again."
CS-C2525E, "This number is

C3225E, C3232E, already in use. Input
C4035E new number again."
CS-C2525E, "Toner will be empty The toner container will need to be

C3225E, C3232E, soon. [C][M][Y][K]" replaced soon.
C4035E
CS-C2525E, "Unable to copy. Is full color copying permitted, as
C3225E, C3232E, (Full-Color) Job specified in the users Job
C4035E Accounting capacity Accounting mode?
has limit."
CS-C2525E, "Unable to copy. Is the maximum limit for copying as
C3225E, C3232E, (Full-Color) specified in Job Accounting mode
C4035E Exceeded the exceeded?
limitation of Job
Accounting."
CS-C2525E, "Unable to find Is the ScanFile Utility running on
C3225E, C3232E, destination PC. the computer being used?
C4035E Check the PC."
CS-C2525E, "Unable to find FTP Is the network cable connected
C3225E, C3232E, server. Contact properly? Is the FTP server
C4035E administrator." running?
CS-C2525E, "Unable to find PC firm the login account and
C3225E, C3232E, for personal address password for SMTP Tx
C4035E list. Check the PC. Authentication.
CS-C2525E, "Unable to find PC Is the network properly connected

C3225E, C3232E, for personal address to the specified PC?
C4035E list. Check the PC.
CS-C2525E, "Unable to find PC Is the network properly connected

C3225E, C3232E, for personal address to the scanner network interface?
C4035E list. Check the PC.
CS-C2525E, "Unable to find Are the POP3 user account or

C3225E, C3232E, POP3 Server. password correct?
C4035E Contact
Administrator."
CS-C2525E, "Unable to find Can Not Connect. Network is not Send errors are displayed
C3225E, C3232E, SMTP connected. on the panel only, and not
C4035E server.Contact recorded.
Administrator."
CS-C2525E, "Unable to Log in to FTP server login failed.
C3225E, C3232E, the FTP Server."
C4035E
CS-C2525E, "Unable to Log in to Are the POP3 user account or
C3225E, C3232E, the POP3 Server. password correct?
C4035E Contact
Administrator."
CS-C2525E, "Unable to use Is the network cable connected
C3225E, C3232E, scanner." properly.
C4035E
CS-C2525E, "Use alternative? Displayed when the paper source is

C3225E, C3232E, Press [Go]." changed.
C4035E
CS-C2525E, "Virtual mailbox full." Insufficient virtual mailbox space.
C3225E, C3232E,
C4035E
CS-C2525E, "Warning image Printing is not possible at the
C3225E, C3232E, adapt." currently set resolution due to
C4035E insufficient memory.
CS-C2525E, "Warning Low Memory is low.
C3225E, C3232E, Memory."
C4035E
CS-C2525E, "Wrong password."

C3225E, C3232E,
C4035E
1) Repl fax card.
1) Reload fax firmware, 2) Install

compatible fax card.
1) Repl main PWB.
20 Start > Inch > Start > power 1) Run simulation U020.
Off/On. (tech only)

PWB.
20 Start > Inch > Start > power 1) Run simulation U020.
Off/On. (tech only)
1) Replace main EEPROM, 2) Repl

main PWB.

1) Reseat connectors on the main &

engine PWBs, 2) Repl main PWB, 3)
Repl engine PWB.
1) Reseat connectors on the main &
scanner PWBs, 2) Repl main PWB, 3)
Repl scanner PWB.
1) Reseat connector YC21 @ engine

PWB and YC7 @ printer PWB, 2)
Clean connections, reseat, or replace
DIMMs or DDRs, 3) Repl printer PWB
4) Repl engine PWB.
1) Reseat connector YC4 @ main
PWB and YC1 @ network scanner
PWB, 2) Repl scanner PWB, 3) Repl
main PWB.
1) Reseat connector YC6 @ main

PWB and YC1 @ fax control PWB and
fax relay PWB, 2) Repl fax control
1) Reseat connector YC17 @ scanner

PWB and YC1 @ DP drive PWB, 2)
Repl DP drive PWB, 3) Repl scanner
PWB.
PWB and YC1 @ paper feeder main
PWB, 2) Repl paper feeder main

PWB and the connectors on the
finisher main PWB, 2) Repl finisher
Repl 1) DIMM, 2) main PWB.
Repl 1) DIMM, 2) main PWB.
24 Start > Execute > Start > 1) Power Off/On 2) Reseat YC11 @
power Off/On (tech only) main PCB and connectors @ HDD, 3)
Reformat HDD, 4) Repl HDD, 5) Repl
main PWB.
1) Repl main PWB.

1) Reload fax firmware, 2) Repl fax
control PWB.

control PWB.
906 Start > Execute > Start > 1) Repl main PWB backup battery, 2)
power Off/On. Repl main PWB.

control PWB.
1) Reseat YC6 @ main PWB and fax

PWB connectors, 2) Repl fax card, 3)
Repl main PWB

control PWB.

control PWB.
1) Repl fax card.
power Off/On. Reseat YC25 @ engine PWB (lift
motor), 3) Check for open motor coil.
Repl lift motor, 4) Check YC9-12 @
feed PWB goes low when lift limit
switch 1 is OFF. If no, replace lift limit
switch 1, 5) Repl feed PWB, 6) Repl
engine PWB.
power Off/On. Reseat YC25 @ engine PWB (lift
Repl lift motor, 4) Check YC9-6 @
feed PWB goes low when lift limit
switch 2 is OFF. If no, replace lift limit
switch 2, 5) Repl feed PWB, 6) Repl
engine PWB.
power Off/On. Reseat connectors on engine PWB
switch 1.
switch 2.
and PF main PWB.
and PF main PWB.
PWB.
Defective transfer belt speed detection
PWB. Repl transfer belt unit.
1) Run sim U030 (conveying motor) to

check for drive problems, 2) Reseat
YC8 @ engine PWB and motor
connector, 3) Run sim U030. Check
YC8-27 @ engine PWB for a low
output. If yes, repl drive motor, 4) If no,
repl engine PWB.
1) Run sim U030 (color dev motor) to

output. If yes, repl developing motor,
4) If no, repl engine PWB.

YC1 @ motor relay PWB and motor
connector, 3) Repl drum motor BK, 4)
Repl motor relay PWB, 5) Repl engine
PWB.

connector, 3) Repl drum motor C, 4)
PWB.

connector, 3) Repl drum motor M, 4)
PWB.

connector, 3) Repl drum motor Y, 4)
PWB.
1) Run sim U030 (fixing motor) to
YC27-A10 @ engine PWB for a low
output. If yes, repl fixing motor, 4) If
no, repl engine PWB.
1) Run sim U030 [eject motor

(normal)/(reverse)] to check for drive
problems, 2) Reseat YC27 @ engine
PWB and motor connector, 3) Run sim
U030. Check YC27-B4 @ engine
PWB for a low output. If yes, repl eject
motor, 4) If no, repl engine PWB.

output. If yes, repl MP motor, 4) If no,
repl engine PWB.

Repl engine PWB.
paper conveying motor, 5) Repl PF
main PWB. 5) Repl engine PWB.

connector, 3) Repl waste toner motor,
4) Repl engine PWB.

YC4 & YC9 @ scanner PWB, 3)
Reseat connector on scanner HPS, 4)
Repl home position switch, 5) Repl
scanner motor, 6) Repl scanner PWB.
Reseat conn @ inverter PWB, 3)
shading plate, 5) Repl home position
switch, 6) Repl lamp & inverter PWB,
7) Repl scanner PWB, 8) Replace
CCD PWB.

inverter PWB connectors, 2) Repl
lamp & inverter PWB, 3) Repl SHD
PWB, 4) Repl CCD PWB.
YC4 @ SHD PWB, 2) Repl SHD PWB,
4) Repl CCD PWB.
20 Start > Inch > Start > power 1) Run simulation U020, 2) Repl
Off/On. (tech only) scanner PWB.

engine PWB.

engine PWB.

engine PWB.

engine PWB.
1) Reseat or repl BK charge roller unit,

2) black drum unit may not be rotating.
Check black drum motor operation.
1) Reseat or repl C charge roller unit.
1) Reseat or repl M charge roller unit.

1) Reseat or repl Y charge roller unit.

drum unit BK connector, 2) Repl drum
unit BK, 2) Repl engine PWB.

drum unit C connector, 2) Repl drum
unit C, 2) Repl engine PWB.

drum unit M connector, 2) Repl drum
unit M, 2) Repl engine PWB.

drum unit Y connector, 2) Repl drum
unit Y, 2) Repl engine PWB.
163 Start > Execute > Start > 1) Defective heater 1/2 or thermostat1
power Off/On. or thermistor 1/2. Repl fuser unit, 2)
Repl engine PWB, 3) Repl power
supply PWB.
163 Start > Execute > Start > 1) Repl engine PWB, 2) Repl power
power Off/On. supply PWB.
163 Start > Execute > Start > 1) Defective thermistor 1/3. Repl fuser
power Off/On. unit, 2) Repl engine PWB, 3) Repl
power supply PWB.
163 Start > Execute > Start > 1) Defective heater 1/2 or thermistor
power Off/On. 1/3. Repl fuser unit, 2) Repl engine
PWB, 3) Repl power supply PWB.
163 Start > Execute > Start > 1) Defective heater 1/2. Repl fuser
power supply PWB.
163 Start > Execute > Start > 1) Defective heater3 or thermostat2 or
power Off/On. thermistor2. Repl fuser unit, 2) Repl
engine PWB, 3) Repl power supply
PWB.
163 Start > Execute > Start > 1) Defective thermistor2. Repl fuser
power supply PWB.
163 Start > Execute > Start > 1) Defective heater3 or thermistor2.
power Off/On. Repl fuser unit, 2) Repl engine PWB,
3) Repl power supply PWB.
163 Start > Execute > Start > 1) Check wall outlet ground to neutral
power Off/On. voltage. 2) Repl PSU, 3) Repl engine
PWB.
1) Run sim 135 to check for drive

problems (avoid overfilling dev units),
toner motor connectors, 3) Run sim
135 to check CMYK toner motor
operation. Repl desired toner motor, 4)
Repl engine PWB.
1) Repl developing unit BK, 2) Repl

engine PWB.
1) Repl developing unit C, 2) Repl

engine PWB.
1) Repl developing unit M, 2) Repl

engine PWB.
1) Repl developing unit Y, 2) Repl

engine PWB.

Repl laser scanner unit, 3) Repl
engine PWB.
Repl laser scanner unit, 3) Repl
engine PWB.

Repl engine PWB.

Repl engine PWB.

Repl engine PWB.

Repl engine PWB.
1) Check that correct type/color

developing unit is installed 2) Reinsert
unit.
unit.
unit.
unit.
1) Check that correct type of drum unit
is installed, 2) Reinsert drum unit, 2)
Repl drum unit.
Repl drum unit.
Repl drum unit.
Repl drum unit.
1) Check that correct type of transfer
belt unit is installed, 2) Reinsert
transfer belt unit, 2) Repl transfer belt
unit.
Repl the engine PWB.


Repl drum unit BK.

Repl drum unit C.

Repl drum unit M.

Repl drum unit Y.

Repl developing unit BK.

Repl developing unit C.

Repl developing unit M.

Repl developing unit Y.
1) Reseat punch unit connectors, 2)

Repl punch motor, 3) Repl punch
1) Reseat connectors, 2) Pinout

harnass, 3) Repl upper limit sensor,
paper push sensor, or surface view
sensor, 4) Repl finisher main PWB.
1) Reseat YC2 @ internal tray PWB &
main PWB.

main PWB.

YC6 @ finisher main PWB, 2) Pinout
harnass, 3) Repl internal tray PWB, 4)

& connector for main tray motor, 2)
Reload firmware. 3) Pinout harnass, 4)
Replace main tray upper & lower limit
detection sensors & main tray upper
surface detection sensor, 5) Repl main
tray motor, 6) Repl finisher main PWB.
1) Reseat connectors or Replace tray


1) Reseat adjustment HP sensor
connector, 2) Reseat adjustment
motor connector, 3) Pinout harnass, 4)
Repl adjustment home position
sensor. 5) Repl adjustment motor, 6)
Replace finisher main PWB.


Repl stapler shift motor 1, 3) Repl
finisher main PWB.
1) Reseat stapler connector, 2) Unjam
finisher main PWB.
& stapler shift motor 2 connector, 2)
& stapler motor connector, 2) Replace
stapler motor, 3) Repl finisher main
PWB.
1) Reseat YC22 @ finisher main PWB,
2) Replace centerfold unit set switch,
1) Reseat YC6 @ centerfold main

main PWB.
1) Reseat YC6 & YC7 @ centerfold

main PWB & centerfold paper
PWB & blade motor connector, 2) Repl

PWB & centerfold staple motor
main PWB.

PWB & centerfold main motor
1) Reseat paper entry sensor
PWB.

& connections to the mailbox, 2) Repl
main PWB.
1) Reseat YC2 @ mailbox main PWB
& mailbox drive motor connector, 2)
main PWB.
1) Reseat all connectors @ finisher
main PWB. 2) Repl finisher main
PWB.

Repl punch PWB.

PWB. 2) Repl centerfold main PWB.
906 Start > Execute > Start > 1) Reseat YC7 @scanner PWB, 2)
power Off/On. Repl DP drive PWB,

Division.

Division.

Division.

Division.

Division.

Division.

properly.

the netowrk administrator to find out
properly.

entered correctly.
correctly.
working properly.




Utility.




problem.

that problem.


Check that the POP3 server is running

properly. Confirm that there is no link
fault by checking whether the netowrk
cable is properly connected.
Change the POP3 server user account

or password.

Load paper.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.

phone provider.
Load paper of the size indicated in the

MP tray.
Load paper of the size indicated in the

MP tray.
No copies or prints can be made.

Replace the toner container for the
indicated color.
Make note of the error code number
displayed. Power Off/On to reset. For
details see above.
906 Start > Execute > Start > Print the Event Log in sim U000/Event
power Off/On. Log to determine the error condition.
Then perform Partial Operation Reset
sim U906. For more details reference
the error code above.
Color Auto Exposure cannot be

combined with single color output.
Change to Color Manual Exposure.
Select another paper type, or other
functions.
Change the paper size.
Select another paper type, or de-

select punch.
Check the paper size.
Decrease the number of sheets to be

stapled to less than the maximun
staple sheet count.
Select another paper type, or de-
select stapling.
Check the paper size.
Poster function is not available for

originals oriented 11x8 1/2, or A4. Re-
orient originals in the R direction.
Reconfigure the size of the MP tray.
Configure domain name and host

name.
Original other than 11x17, 8 1/2x11,

A3, or A4R, has been loaded. Poster
feature is available for these sizes
only.
Load paper of a size that can be used.
Load the specified paper. Adjust any

settings that are incorrect.
906 Start > Execute > Start > Press at areas marked C to latch the
power Off/On. duplex unit. If it still won't clear perform
a U906 reset.
running on the PC which has DB
Assistant installed.
Securely fasten the waste punch box.
Securely fasten the waste toner box.
Clean the slit glass, to the left of the

copyboard glass.
Close the document processor cover.
Try re-transmitting.

within LAN, etc.).
An unsupported response was
received from DB Assistant. Check the
computer running DB Assistant.
Check the computer running DB
Assistant.
Try connecting again later.
Check the number and try again.

Try re-transmitting later.
Launch the ScanFile Utility to enable

receive status.
Try re-transmitting.
Decrease number pf pages, or select

B&W scanning, or decrease
resolutiom, or in Command Center
change the Data Size to [non-
restricted] in [Email Basic Setting].
Empty the waste punch box.
Press [Printer] to switch to the printer

screen and display the specific error
message.
Ask your server administrator to verify
that the logged in user account has
write permissions.
No additional copying is possible. See

your Key Operator/Administrator to
clear the users copy count, or change
the allocation.
No additional printing is possible. See
clear the users print count, or change
the allocation.
Press [Go].
Remove pages from the designated

finisher tray and press the [Continue]
key. Printing resumes.
Remove pages from the designated

finisher tray and press the [Start] key.
Copying resumes.
Format the memory card.
Format the hard disk.
Format the hard disk again.
Verify the hard disk connections.
Disable write protect.

hard disk to increase available space.
Check whether the specified file name

exists in the hard disk.
Install more system memory.
Install the hard disk in a compatible

slot.
Specify a valid name.
Additional jobs cannot be saved.

Increase the maximum number of
registered jobs or maximum allowed
space usage.

details see above.
Wait until the process is completed.
Insert the key counter securely and
completely.
Re-insert the memory card. When

inserting the memory card turn Off the
main power switch first.
Try the operation again later.
From the printer menu open KPDL

Error Print and select [On] to print an
error report. Press [Go] to print data
up to the point of the error. If resume
time has been configured for Auto
elapsed.
Load more paper.
Load the specified paper. Adjust any

settings that are incorrect. To change
the paper source select the paper
source from the touch panel and press
[Go]. To print on the loaded paper
press [Printer] and [Go]. To cancel
printing press [Printer] and [Cancel].
When inserting the memory card turn

Off the main switch first.
Format the memory card again.
Re-insert the memory card.

memory card to increase available
space.
exists in the memory card.
Press [Cancel] to cancel the copy job.
Press [Continue] to copy up to the last
scanned full page.
When assigning new originals to the

boxes delete unnecessary data.

mode. To resume press [Go]. The
remaining pages will be printed up to
the final processed data. To cancel the
print job press [Cancel].
Turn power Off/On.
Create a new entry, or select another

destination.
Completely pull out the indicated

cassette and remove any paper inside.
Switch the main power Off, and install

the option in the correct slot.

mode. To continue press [Go]. The
error is cleared.
Refill staple cartridge.
Send the excess pages separately.

Depending on 2-sided or book original
settings, the maximum sheets that can
be sent may be 998 pages.
Set the count so that the total of

Color/B&W does not exceed the
maximum limit as specified in Job
Accounting. See your Key
Operator/Administrator to clear the
users copy count, or change the
allocation.
906 Start > Execute > Start > Print the Event Log in sim U000/Event
power Off/On. Log to determine the error condition.
Then perform Partial Operation Reset
sim U906. For more details reference
the error code above.
Leave the power switched On and

follow the instructions on the panel to
Try re-transmitting later.
Place transparency in the MP tray.
Wait until the process is completed.
Copying is not possible until editing is

completed.

mode. To continue press [Go]. To
cancel the print job press [Cancel].
Cycle the system power.
Set RAM disk mode to On.
Move or delete data stored in the RAM

disk to increase available space.

exists in the RAM disk.
Install more system memory.
Try the font data read operation again.
Try the macro data read operation

again.
Only one copy may be made at a time.

Replace the toner container for the
indicated color.
Delete any unnecessary entries before
registering a new entry.
Remove pages from the finisher tray.
Remove any paper left in the finisher.
Remove any paper left in the folding

tray of the finisher.
Replace the waste toner box.

If you press the Start key without
doing so, the original will be copied at
the current size.
Reposition copier to avoid fluorescent
light misrepresenting paper size.

If you press the Start key without
doing so, the original will be copied at
the current size.
processor, stack them uniformly and
reset them.
Remove all originals in the document
processor.

processor, stack them uniformly and
reset them.
Pull out the paper feed unit and
securely push it all the way into the
machine.
displayed. Power Off/On to reset.
Repair or replace security key.
Create a new user number 001 entry
or select another user after setting the
scanner default for Selec. of senders
(users) to [Off].
Pull out the cassette and push in
securely.
To feed each sheet press [Go].

authentication at [System Setting]-
[Sender List]-selected sender (if
default then [001]) in Command
Center.
Remove the jammed staple.

details see above.
details see above.
Verify that the FTP Server save folder
and the path registered in the machine
are matching.
Remove pages from the top output
tray and press the [Start] key. Copying
resumes.
Remove pages from the top output

tray and press the [Continue] key.
Copying resumes.
Increase the available space and try

again.
Check the settings.

Check the settings. Also see: "Cannot
combine these functions."
Change the name and re-enter.
Change the number and re-enter.
Confirm that the replacement toner

container for the indicated color is on-
hand.
No full color copying is possible. See
change the full color copying
permissions.
No additional copying is possible. See
clear the users copy count, or change
the allocation.
Launch the ScanFile Utility to enable

receive status.
Confirm that the cable is properly

connected. Contact system
administrator.
Launch the Addressbook for the
scanner.
Confirm that the PC is properly

connected to the network.

properly connected to the scanner
network interface.
Verify that the POP3 user account and

password.

within LAN, etc.).
Make sure that the username and
password have been configured.
Verify that the POP3 user account and

password.
Confirm the network cable is properly

connected. If the scanner has just
been started try again later (~2
minutes).
Press [Go].
Print the data stored in the virtual

mailbox.
Add memory to the printer or change

the print resolution.
Print the status page to confirm the

current printer memory capacity.
Delete any unnecessary font or macro
data.
TASKalfa CS- C0030 Fax Control PWB Problem. Turn power Off/On.
250ci (2JZ), Processing with fax software is
300ci (2JX), disabled due to software or
400ci (2H7), hardware issues.
500ci (2JV)
TASKalfa CS- C0070 Abnormal Detection of Fax Control Turn power Off/On.
250ci, 300ci, PWB Incompatability. In the initial
400ci, 500ci communication with the fax control
TASKalfa CS- C0100 Main PWB Backup Memory Turn power Off/On.
250ci, 300ci, EEPROM Device Problem. Writing
400ci, 500ci or erasing has not completed even
after a certain time.
TASKalfa CS- C0110 Main PWB Backup Memory Data Turn power Off/On.
250ci, 300ci, Problem. Reading data fron the
400ci, 500ci EEPROM is abnormal.
TASKalfa CS- C0150 Engine PWB Backup Memory Turn power Off/On.
250ci, 300ci, EEPROM Device Problem. No
400ci, 500ci response is issued from the device
five times successively. Mismatch
of reading data from (2) locations,
eight times successively. Mismatch
between writing & reading data,
eight times successively.
250ci, 300ci, EEPROM Data Problem. Reading
400ci, 500ci data from EEPROM is abnormal.
TASKalfa CS- C0170 Copy Counts Problem. A checksum Turn power Off/On.
250ci, 300ci, error is detected in the main and
400ci, 500ci sub backup memories for copy
counters.
TASKalfa CS- C0180 Machine Number Mismatch Error. Turn power Off/On.
250ci, 300ci, Machine number of the main PWB
400ci, 500ci & engine PWB does not match.
EEPROM damage.
TASKalfa CS- C0320 Power CPU communication Turn power Off/On.
250ci, 300ci, Problem. A communication error is
400ci, 500ci detected (10) times in sucession.
TASKalfa CS- C0620 Fax Image DIMM Problem. DIMM is Turn power Off/On.
250ci, 300ci, not correctly installed. DIMM cannot
400ci, 500ci be accessed.
TASKalfa CS- C0630 DMA Problem. DMA transmission of Turn power Off/On.
250ci, 300ci, image data does not complete
400ci, 500ci within a specified period of time.
TASKalfa CS- C0640 Hard Disk Drive cannot be First try turning power
250ci, 300ci, accessed. Off/On. If code immediately
400ci, 500ci returns format hard drive:
10871087
TASKalfa CS- C0650 Fax Image DIMM Check Problem. Turn power Off/On.
250ci, 300ci, Improper DIMM is installed.
400ci, 500ci
TASKalfa CS- C0800 Image processing problem. JAM05 Turn power Off/On.
250ci, 300ci, is detected twice.
400ci, 500ci
TASKalfa CS- C0820 Fax Control PWB CG ROM Turn power Off/On.
250ci, 300ci, Checksum Error. A checksum error
400ci, 500ci occurred with CG ROM data of the
fax control PWB.
TASKalfa CS- C0830 Fax Control PWB Flash Program Turn power Off/On.
250ci, 300ci, Area Checksum Error. A checksum
400ci, 500ci error occurred with the program of
TASKalfa CS- C0840 Faults of RTC. The time is judged 10871087
250ci, 300ci, to go back based on the
400ci, 500ci comparison of RTC time and the
have passed.
TASKalfa CS- C0860 Fax Control PWB Software Switch Turn power Off/On.
250ci, 300ci, Checksum Error. A checksom error
400ci, 500ci occurred with the software switch
TASKalfa CS- C0870 Fax Control PWB to Main PWB Turn power Off/On.
250ci, 300ci, High Capacity Data Transfer
400ci, 500ci Problem. High capacity data
and scanner MIP PWB was not
normally performed after 10 retries.
TASKalfa CS- C0880 Fax PWB Program Archive Turn power Off/On.
250ci, 300ci, Problem. At initialization the
400ci, 500ci compressed program in the flash
TASKalfa CS- C0890 Fax Control PWB CG FONT Turn power Off/On.
250ci, 300ci, Archive Problem. At initialization the
400ci, 500ci compressed CG Font in the flash
TASKalfa CS- C0920 Fax File System Error. The backup Turn power Off/On.
250ci, 300ci, data is not retained for file system
400ci, 500ci abnormality of flash memory of the
fax control PWB.
TASKalfa CS- C0940 Fax File System Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- C1010 Cassette #1 Lift Motor Error. When 10871087
250ci, 300ci, cassette 1 is inserted, lift limit
400ci, 500ci switch 1 does not turn on within 12
sec of lift motor 1 turning On. Error
is recorded after (4) successive
attempts.

250ci, 300ci, cassette 2 is inserted, lift limit
400ci, 500ci switch 2 does not turn on within 12
is recorded after (4) successive
attempts.
TASKalfa CS- C1030 PF-720 Optional Cassette #3 Lift 10871087

250ci, 300ci, Motor Error. When cassette 3 is
400ci, 500ci inserted, lift limit switch 1 does not
turning On. Error is detected after
two successive repetitions. Lift
signal is detected exceeding 500ms
during driving the motor, except
during the first 1 second of
operation. Error is detected after
two successive repetitions.

400ci, 500ci inserted, lift limit switch 2 does not
two successive repetitions. Lift
signal is detected exceeding 500ms
during driving the motor, except
operation. Error is detected after
two successive repetitions.
TASKalfa CS- C1100 PF-760 (Left) Lift Motor 1 Error. 10871087
250ci, 300ci, Exceeds 1 second overcurrent.
400ci, 500ci
TASKalfa CS- C1110 PF-760 (Right) Lift Motor 2 Error. 10871087
250ci, 300ci, Exceeds 1 second overcurrent.
400ci, 500ci
TASKalfa CS- C1120 PF-760 (Left) Lift Motor 1 Position 10871087
250ci, 300ci, Problem. PF switch 1 remains off
400ci, 500ci after 30 seconds of motor
operation.
TASKalfa CS- C1130 PF-760 (Right) Lift Motor 2 Position 10871087

250ci, 300ci, Problem. PF switch 2 remains off
400ci, 500ci after 30 seconds of motor
operation.
TASKalfa CS- C1400 Rotary Guide Motor Error. Rotary 10871087

250ci, 300ci, guide sensor does not turn on.
400ci, 500ci
TASKalfa CS- C1800 PF-720 & PF-760 Communication Turn power Off/On.
250ci, 300ci, Error. A communication error withb
400ci, 500ci the paper feeder is detected (10)
consecutive times.
TASKalfa CS- C1900 PF-720 & PF-760 EEPROM error. Turn power Off/On.
250ci, 300ci, Write data & Read data are not in
400ci, 500ci agreement three times
consecutively.
TASKalfa CS- C1950 Transfer Belt Unit EEPROM Error. Turn power Off/On.
250ci, 300ci, No reponse is issued from the
400ci, 500ci device in reading/writing exceeding
5ms, (5) times successively.
locations occurs (8) times
occurs (8) times successively.
TASKalfa CS- C2101 Developing Motor K Error. The Turn power Off/On.
250ci, 300ci, rated speed achievement signal
400ci, 500ci does not turn to L (low) within 2 sec
of motor activation. The rated
speed achievement signal is at the
H (high) level for 1 sec continuously
after motor speed is stabilized.
TASKalfa CS- C2102 Developing Motor CMY Error. The Turn power Off/On.
250ci, 300ci, motor speed is not stabile for 2 sec
400ci, 500ci or more. The rate speed
achievement signal stays high for 1
sec continuously afte developing
motor speed is stabilized.
TASKalfa CS- C2201 Drum Motor K Error. Drum motor K Turn power Off/On.
250ci, 300ci, does not keep the steady state
400ci, 500ci speed for 5 sec continuously once
the motor is stabilized.
TASKalfa CS- C2202 Drum Motor C Error. Drum motor C Turn power Off/On.
TASKalfa CS- C2203 Drum Motor M Error. Drum motor M Turn power Off/On.
TASKalfa CS- C2204 Drum Motor Y Error. Drum motor Y Turn power Off/On.
TASKalfa CS- C2211 Drum Motor K Startup Error. Drum Turn power Off/On.
250ci, 300ci, motor K does not stablilize speed
400ci, 500ci within 5 sec of activation.
TASKalfa CS- C2212 Drum Motor C Startup Error. Drum Turn power Off/On.
250ci, 300ci, motor C does not stablilize speed
TASKalfa CS- C2213 Drum Motor M Startup Error. Drum Turn power Off/On.
250ci, 300ci, motor M does not stablilize speed
TASKalfa CS- C2214 Drum Motor Y Startup Error. Drum Turn power Off/On.
250ci, 300ci, motor Y does not stablilize speed
TASKalfa CS- C2231 Drum Motor K Main Sensor Error. Turn power Off/On.
250ci, 300ci, No signal is input to the sensor for
400ci, 500ci 1.5 sec continuously.
TASKalfa CS- C2232 Drum Motor C Main Sensor Error. Turn power Off/On.
TASKalfa CS- C2233 Drum Motor M Main Sensor Error. Turn power Off/On.
TASKalfa CS- C2234 Drum Motor Y Main Sensor Error. Turn power Off/On.
TASKalfa CS- C2241 Drum Motor K Sub Sensor Error. Turn power Off/On.
TASKalfa CS- C2242 Drum Motor C Sub Sensor Error. Turn power Off/On.
TASKalfa CS- C2243 Drum Motor M Sub Sensor Error. Turn power Off/On.
TASKalfa CS- C2244 Drum Motor Y Sub Sensor Error. Turn power Off/On.
TASKalfa CS- C2261 Drum Motor K Device Error. The Turn power Off/On.
250ci, 300ci, device alarm signal is input.
400ci, 500ci
TASKalfa CS- C2262 Drum Motor C Device Error. The Turn power Off/On.
400ci, 500ci
TASKalfa CS- C2263 Drum Motor M Device Error. The Turn power Off/On.
400ci, 500ci
TASKalfa CS- C2264 Drum Motor Y Device Error. The Turn power Off/On.
400ci, 500ci
TASKalfa CS- C2271 Drum Position Sensor K Error. Turn power Off/On.
250ci, 300ci, While the drum rotates two turns no
400ci, 500ci signal is input to the sensor.
TASKalfa CS- C2272 Drum Position Sensor C Error. Turn power Off/On.
TASKalfa CS- C2273 Drum Position Sensor M Error. Turn power Off/On.
TASKalfa CS- C2274 Drum Position Sensor Y Error. Turn power Off/On.
TASKalfa CS- C2300 Fuser Motor Error. The motor Turn power Off/On.
250ci, 300ci, speed is not stabile for 2 sec or
400ci, 500ci more. Detection begins 1 sec after
TASKalfa CS- C2351 Cleaning Motor K Error. The motor Turn power Off/On.
250ci, 300ci, speed is not stabile for 2 sec or
400ci, 500ci more. Detection begins 1 sec after
TASKalfa CS- C2352 Cleaning Motor CMY Error. The Turn power Off/On.
400ci, 500ci or more. Detection begins 1 sec
output.
TASKalfa CS- C2400 Eject Motor Error. The motor speed Turn power Off/On.
250ci, 300ci, is not stabile for 2 sec or more.
400ci, 500ci Detection begins 1 sec after motor
TASKalfa CS- C2500 MP Motor Error. The motor speed is Turn power Off/On.
250ci, 300ci, not stabile for 2 sec or more.
400ci, 500ci Detection begins 1 sec after motor
TASKalfa CS- C2550 Paper Conveying Motor Error. The Turn power Off/On.
400ci, 500ci or more. Detection begins 1 sec
output.
TASKalfa CS- C2600 PF-720 & PF 760 Paper Conveying 10871087

250ci, 300ci, Motor Error. Lock signal exceeds
400ci, 500ci 450ms.
TASKalfa CS- C2700 Color Release Motor Error. After Turn power Off/On.
250ci, 300ci, driving of the color release motor
400ci, 500ci starts, the error signal is not at high
for (4) sec continuously. After
driving of the color release motor
starts, the release signal does not
go low within (5) sec.
TASKalfa CS- C2810 Waste Toner Motor Error. After Turn power Off/On.
250ci, 300ci, driving of the waste toner motor
400ci, 500ci starts, the error signal is not high
for (2) sec continuously.
TASKalfa CS- C2812 Transfer Waste Toner Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- C2950 Motor Control PWB Communication Turn power Off/On.
250ci, 300ci, Error. A communication error from
400ci, 500ci the motor control PWB is detected
(10) times in succession. May be
accompanied by poor color
registration.
TASKalfa CS- C3100 Scanner Carriage Problem. Turn power Off/On.

250ci, 300ci, Scanner home position is not
400ci, 500ci detected at initialization or start of
TASKalfa CS- C3200 Exposure Lamp Problem. Input Turn power Off/On.
250ci, 300ci, value at the time of exposure lamp
400ci, 500ci illumination does not exceed the
threshold value within (5) sec.
TASKalfa CS- C3210 CIS Lamp Problem. Input value at Turn power Off/On.
250ci, 300ci, the time of CIS lamp illumination
400ci, 500ci does not exceed the threshold
value within (5) sec.
TASKalfa CS- C3300 Optical System (AGC) Problem. Turn power Off/On.
250ci, 300ci, After AGC correct input is not
400ci, 500ci obtained at the CCD.
TASKalfa CS- C3310 CIS (AGC) Problem. After AGC Turn power Off/On.
250ci, 300ci, correct input is not obtained at the
400ci, 500ci CIS.
TASKalfa CS- C3500 Communication Error Between Turn power Off/On.
250ci, 300ci, Scanner and ASIC.
400ci, 500ci
TASKalfa CS- C3900 ISC PWB Backup Memory Turn power Off/On.
250ci, 300ci, Read/Write Problem. Read & Write
400ci, 500ci data does not match.
TASKalfa CS- C3910 ISC PWB Backup Memory Data Turn power Off/On.
250ci, 300ci, Problem. Data in a specified area
400ci, 500ci of the backup memory does not
TASKalfa CS- C4000 Polygon Motor Synchronization Turn power Off/On.
250ci, 300ci, Problem. The rated speed
400ci, 500ci achievement signal doesn't go low
withing 48 sec of polygon motor
activation.
TASKalfa CS- C4010 Polygon Motor Steady-State Turn power Off/On.
250ci, 300ci, Problem. The rated achievement
400ci, 500ci signal turns to high every other 24
stabilization.
TASKalfa CS- C4100 BD Initialization Problem. At Turn power Off/On.
250ci, 300ci, initialization, ASIC of the engine
400ci, 500ci PWB detects a beam detect error
for 1 sec after polygon motor
activation.
TASKalfa CS- C5101 Main High Voltage K Error. Turn power Off/On.
250ci, 300ci, Abnormality of the K charge roller is
400ci, 500ci detected during Vpp adjustment.
TASKalfa CS- C5102 Main High Voltage C Error. Turn power Off/On.
250ci, 300ci, Abnormality of the C charge roller is
TASKalfa CS- C5103 Main High Voltage M Error. Turn power Off/On.
250ci, 300ci, Abnormality of the M charge roller
400ci, 500ci is detected during Vpp adjustment.
TASKalfa CS- C5104 Main High Voltage Y Error. Turn power Off/On.
250ci, 300ci, Abnormality of the Y charge roller is
TASKalfa CS- C6000 Fuser Heater 1 Break. Thermistor1 10871087

250ci, 300ci, detected less than the Ready
400ci, 500ci indication temperature for 90 sec
during warmup. Thermistor1
sec during standby. Thermistor1
does not reach 75C/167F for 30
sec during warmup.
TASKalfa CS- C6010 Abnormally High Fuser Thermistor 10871087

250ci, 300ci, Temperature. The fuser abnormally
400ci, 500ci high signal is detected for 60 sec or
more.
250ci, 300ci, 1 Temperature. The fuser
400ci, 500ci temperature exceeds 240C/464F
for 1 sec.
TASKalfa CS- C6030 Fixing Thermistor 1 Break Error. 10871087
250ci, 300ci, Thermistor1 does not detect
400ci, 500ci temperature rise of 1C/1.8F for 10
sec. When the difference between
thermistor1 and thermistor2
becomes 100C/212F or more.
TASKalfa CS- C6040 Fixing Heater Error. Thermistor1 10871087
250ci, 300ci, detects temperature change of
400ci, 500ci 20C/36F for 160ms, 100 times or
more since the power is turned On.
TASKalfa CS- C6050 Abnormally Low Fuser Thermistor1 10871087

250ci, 300ci, Temperature. During printing the
400ci, 500ci temperature at the heat roller is
lower than 100C/212F for 1 sec
continuously.
250ci, 300ci, detected less than 100C/212F for
400ci, 500ci 120 sec during driving. Thermistor2
sec during driving.
TASKalfa CS- C6120 Abnormal High Fuser Thermistor2 10871087

250ci, 300ci, Temperature. The fuser
for 1 sec.
TASKalfa CS- C6130 Fuser Thermistor2 Break Error. 10871087
250ci, 300ci, Thermistor2 detected less than
400ci, 500ci 30C/86F for 45 sec during driving.
TASKalfa CS- C6200 Fuser Heater 1 Edge Break. During 10871087
250ci, 300ci, warmup thermistor1 does not
400ci, 500ci detect a rise of 1C/1.8F for 10 sec.
Thermistor1 does not reach
90C/194F after 30 seconds during
warmup.
TASKalfa CS- C6220 Abnormally High Fuser Thermistor1 10871087

250ci, 300ci, Edge Temperature. Fuser
for 1 sec.
TASKalfa CS- C6230 Fuser Thermistor1 Edge Break 10871087
250ci, 300ci, Error. Fuser thermistor1 detects
400ci, 500ci 40C/104F or lower for 30 sec.
TASKalfa CS- C6400 Zero-Cross Signal Error. While 10871087
250ci, 300ci, fuser heater On/Off control is
400ci, 500ci performed, the zero-cross signal is
TASKalfa CS- C6410 Fuser Unit Type Mismatch Problem. Turn power Off/On.
250ci, 300ci, Absence of the fuser unit is
400ci, 500ci detected.
TASKalfa CS- C7000 Toner Motor Problem. After Turn power Off/On.
250ci, 300ci, activation of the toner motor the
400ci, 500ci error signal is not high for 500ms
continuously.
TASKalfa CS- C7100 Toner Container Motor Error. The Turn power Off/On.
250ci, 300ci, rate speed acheivement signal
400ci, 500ci does not go low within 2 sec of
toner container motor activation.
The rated speed achievement
signal does not go high for 1 sec
after the toner container motor
speed is stabilized.
TASKalfa CS- C7101 Toner Sensor K Problem. Toner Turn power Off/On.
250ci, 300ci, sensor output values are outside
400ci, 500ci the desired criterion (60 < X < 944)
for 3 sec.
TASKalfa CS- C7102 Toner Sensor C Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7103 Toner Sensor M Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7104 Toner Sensor Y Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7200 Broken Internal Thermistor Wire. An Turn power Off/On.
250ci, 300ci, abnormal value is detected in the
400ci, 500ci input data to inner temperature
sensor 1.
TASKalfa CS- C7210 Short-Circuited Internal Thermistor. Turn power Off/On.
250ci, 300ci, An abnormal value is detected in
400ci, 500ci the input data to inner temperature
sensor 1.
TASKalfa CS- C7240 Broken Internal Thermistor2 Wire. Turn power Off/On.
sensor 2.
TASKalfa CS- C7250 Short-Circuited Internal Turn power Off/On.
250ci, 300ci, Thermistor2. An abnormal value is
400ci, 500ci detected in the input data to inner
TASKalfa CS- C7401 Developing Unit K Type Mismatch Turn power Off/On.
250ci, 300ci, Problem. Absence of the
400ci, 500ci developing unit BK is detected.
TASKalfa CS- C7402 Developing Unit C Type Mismatch Turn power Off/On.
400ci, 500ci developing unit C is detected.
TASKalfa CS- C7403 Developing Unit M Type Mismatch Turn power Off/On.
400ci, 500ci developing unit M is detected.
TASKalfa CS- C7404 Developing Unit Y Type Mismatch Turn power Off/On.
400ci, 500ci developing unit Y is detected.
TASKalfa CS- C7411 Drum Unit K Type Mismatch Turn power Off/On.
250ci, 300ci, Problem. Absence of the drum unit
400ci, 500ci BK is detected.
TASKalfa CS- C7412 Drum Unit C Type Mismatch Turn power Off/On.
400ci, 500ci C is detected.
TASKalfa CS- C7413 Drum Unit M Type Mismatch Turn power Off/On.
400ci, 500ci M is detected.
TASKalfa CS- C7414 Drum Unit Y Type Mismatch Turn power Off/On.
400ci, 500ci Y is detected.
TASKalfa CS- C7420 Transfer Belt Unit Type Mismatch Turn power Off/On.
250ci, 300ci, Problem. Absence of the transfer
400ci, 500ci belt unit is detected.
TASKalfa CS- C7800 Broken External Thermistor Wire. Turn power Off/On.
400ci, 500ci the input data to outer temperature
sensor.
TASKalfa CS- C7901 Drum K EEPROM Error. No Turn power Off/On.
250ci, 300ci, response is issued from the device
400ci, 500ci in reading or writing for 5 sec or
more, (5) times successively.
Mismatch of reading data from (2)
TASKalfa CS- C7902 Drum C EEPROM Error. No Turn power Off/On.
TASKalfa CS- C7903 Drum M EEPROM Error. No Turn power Off/On.

TASKalfa CS- C7904 Drum Y EEPROM Error. No Turn power Off/On.

TASKalfa CS- C7911 Developing Unit K EEPROM Error. Turn power Off/On.
250ci, 300ci, No response is issued from the
400ci, 500ci device in reading or writing for 5
sec or more, (5) times successively.
TASKalfa CS- C7912 Developing Unit C EEPROM Error. Turn power Off/On.
TASKalfa CS- C7913 Developing Unit M EEPROM Error. Turn power Off/On.
TASKalfa CS- C7914 Developing Unit Y EEPROM Error. Turn power Off/On.
TASKalfa CS- C7950 High Voltage Control PWB Error. A Turn power Off/On.
250ci, 300ci, communication error from the high
400ci, 500ci voltage control PWB is detected
(10) times successively.
TASKalfa CS- C8020 PH-5A Punch Motor Problem. The 10871087
250ci, 300ci, lock signal of the punch motor is
400ci, 500ci detected exceeding 500ms during
TASKalfa CS- C8030 DF-780 Tray Upper Limit Detection 10871087
250ci, 300ci, Problem. When tray elevation
400ci, 500ci motor raises a tray, the upper limit
TASKalfa CS- C8040 DF-780 Belt Problem. The belt 10871087

250ci, 300ci, sensor does not turn On/Off within
400ci, 500ci a specified time of the belt solenoid
turning On.
TASKalfa CS- C8050 DF-760 Paper Conveying Belt 10871087
250ci, 300ci, Motor 1 Error. Paper conveying belt
400ci, 500ci home position sensor 1 does not
2.5 sec. Jam 88.

1.5 sec.
TASKalfa CS- C8070 DF-760 Internal Tray 10871087
250ci, 300ci, Communication Error. The
400ci, 500ci connection is detected, but
the internal tray.
TASKalfa CS- C8140 DF-760 Main Tray Problem. Main 10871087
250ci, 300ci, tray is not detected in not detected
400ci, 500ci by main tray top limit detection
main tray ascent.
TASKalfa CS- C8140 DF-780 Tray Elevation Motor 10871087

250ci, 300ci, Problem. Tray lower limit sensor or
400ci, 500ci paper suface sensor1 or sensor2
cannot be detected as On within 10
sec of tray elevation motor
activation.
TASKalfa CS- C8170 DF-760 Side Registration Motor 1 10871087

250ci, 300ci, Problem. During initial rotations
400ci, 500ci home position is not detected within
3 sec. Jam 88.

3 sec. Jam 88.
TASKalfa CS- C8210 DF-760 Stapler Shift Motor 1 Error. 10871087

250ci, 300ci, During initial rotations home
400ci, 500ci position is not detected within 1.5
sec.
TASKalfa CS- C8210 DF-780 Stapler Problem. Jam 88 10871087
250ci, 300ci, indication.
400ci, 500ci
sec.
TASKalfa CS- C8230 DF-760 Stapler Motor Problem. 10871087

250ci, 300ci, Jam 82 is indicated.
400ci, 500ci
TASKalfa CS- C8300 BF-720 Centerfold Unit 10871087

250ci, 300ci, Communiation Error. Although the
400ci, 500ci connection is detected,
TASKalfa CS- C8310 BF-720 Centerfold Side 10871087

250ci, 300ci, Registration Motor 2 Problem.
400ci, 500ci During initial rotations home
1000ms.
TASKalfa CS- C8320 BF-720 Centerfold Paper 10871087

250ci, 300ci, Conveying Belt Motor Problem.
2500ms.
TASKalfa CS- C8320 DF-780 Adjustment Motor 2 10871087

250ci, 300ci, Problem. Adjustment sensor 2 does
400ci, 500ci not turn On/Off within the specified
activation.
TASKalfa CS- C8330 BF-720 Blade Motor Problem. 10871087
400ci, 500ci position is not detected within
1500ms.

activation.
TASKalfa CS- C8340 BF-720 Centerfold Staple Motor 10871087
250ci, 300ci, Problem. Jam 89.
400ci, 500ci
1000ms.
TASKalfa CS- C8350 DF-780 Roller Motor Problem. The 10871087

250ci, 300ci, roller sensor does not turn On/Off
400ci, 500ci within the specified time of roller
motor activation.
TASKalfa CS- C8360 BF-720 Centerfold Main Motor 10871087
250ci, 300ci, Problem. The motor lock signal is
400ci, 500ci detected for more than 1000ms
during activation.
TASKalfa CS- C8360 DF-780 Slide Motor Problem. The 10871087

250ci, 300ci, slide sensor does not turn On/Off
400ci, 500ci within the specified time of slide
motor activation.
TASKalfa CS- C8440 DF-780 Sensor Adjusting Problem. 10871087
250ci, 300ci, The paper entry sensor cannot be
400ci, 500ci adjusted within the specified range.
TASKalfa CS- C8460 DF-780 EEPROM Problem. 10871087

250ci, 300ci, Reading from or writing to the
400ci, 500ci finisher EEPROM cannot be
performed.
TASKalfa CS- C8500 MT-720 Communication Error. The 10871087
250ci, 300ci, connection is detected, but
400ci, 500ci communication is not possible with
the mailbox.
TASKalfa CS- C8510 MT-720 Drive Motor Problem. The 10871087
250ci, 300ci, motor lock signal is detected for
400ci, 500ci more than 500ms during mailbox
drive motor activation.
TASKalfa CS- C8800 DF-760 Document Finisher Turn power Off/On.

250ci, 300ci, Communication Error. A
400ci, 500ci communication error from the
document finisher is detected (10)
times successively.
TASKalfa CS- C8900 DF-760 Backup Memory Data Turn power Off/On.
250ci, 300ci, Problem. Read and write data does
400ci, 500ci not match (3) times in succession.
TASKalfa CS- C8910 PH-5A Backup Memory Data Turn power Off/On.
TASKalfa CS- C8930 BF-720 Backup Memory Data Turn power Off/On.
TASKalfa CS- C9000 DP-750/DP-760 Communication Turn power Off/On.

TASKalfa CS- C9040 DP-750/DP-760 Lift Motor 10871087
250ci, 300ci, Ascention Error. The tray upper
400ci, 500ci limit switch does not turn On within
TASKalfa CS- C9050 DP-750/DP-760 Lift Motor Descent 10871087

250ci, 300ci, Error. The tray lower limit switch
400ci, 500ci does not turn On within 2 sec of DP
lift motor activation.
TASKalfa CS- C9060 DP-750/DP-760 EEPROM Error. 10871087
250ci, 300ci, Read and write data does not
400ci, 500ci match. Data in the specified ara of
TASKalfa CS- C9070 DP-760 Communication Error 10871087
250ci, 300ci, Between DP & SHD. A
400ci, 500ci communication error is detected.
250ci, 300ci, Between DP & CIS. A
TASKalfa CS- C9500 No information provided
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF000 Operation panel PWB comunication Turn power Off/On.
250ci, 300ci, error.
400ci, 500ci
TASKalfa CS- CF040 Engine PWB Communication Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF125 Scanner Unit Error Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF145 Fax Unit Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF186 Print Unit:
250ci, 300ci, DVU_PRT_SYSERR_F226_ERRO
400ci, 500ci R (Video data flushing error)
TASKalfa CS- CF18A Engine Firmware Incompatible.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF18C Document BOX error.

250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF214 Codec: Turn power Off/On.
250ci, 300ci, GICL_CDC_ERR_FACTOR_JPEG
400ci, 500ci (several hardware error, software
error).
250ci, 300ci, GICL_CDC_ERR_FACTOR_SRLE
error).
TASKalfa CS- CF234 Data conversion error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF235 Error code when receiving/printing Turn power Off/On.
250ci, 300ci, email.
400ci, 500ci
TASKalfa CS- CF245 Process Manager: Turn power Off/On.
250ci, 300ci, SYS_PRCM_ERR_FACTOR_SVC
400ci, 500ci _PROC_DOWN (Device process
down).
250ci, 300ci, SYS_PRCM_ERR_FACTOR_DEV
down).
250ci, 300ci, SYS_PRCM_ERR_FACTOR_JOBI
400ci, 500ci MG_PROC_DOWN (Job image
process down).
250ci, 300ci, SYS_PRCM_ERR_FACTOR_PRN
400ci, 500ci _PROC_DOWN (Printer process
down).
TASKalfa CS- CF25E Network Manager: Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF26F System State Manager: Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF278 Energy Saving Manager: Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF337 Device Error (scan control): Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF375 Component: HDD. ? Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF46F PDL Interpreter: Turn power Off/On.
250ci, 300ci, REN_INT_ERR_FACTOR_GENER
400ci, 500ci AL (other general error).
TASKalfa CS- CF515 Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF526 System Error: Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF615 Report Page Generator: Turn power Off/On.
250ci, 300ci, USV_RPG_ERR_FACTOR_STRE
400ci, 500ci AM (Stream access error).
TASKalfa CS- F000 Operation Panel PWB Turn power Off/On.
250ci, 300ci, Communication Error.
400ci, 500ci
TASKalfa CS- F040 Engine PWB Communication Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- F041 Scanner PWB Communication Turn power Off/On.

250ci, 300ci, Error.
400ci, 500ci
TASKalfa CS- F050 Engine ROM Checksum Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- F090 Fax Control PWB Communication Turn power Off/On.
400ci, 500ci
TASKalfa CS- E00000 or U00000 Fax Communication Error: No Exxxxx: V.34 modem,
250ci, 300ci, response or line busy after the set Uxxxxx: all other modems
400ci, 500ci number of redials.
TASKalfa CS- E00100 or U00100 Fax Communication Error: Exxxxx: V.34 modem,
250ci, 300ci, Transmission was interruped by a Uxxxxx: all other modems
400ci, 500ci press of the Stop/Clear key.
250ci, 300ci, Reception was interrupted by a Uxxxxx: all other modems
250ci, 300ci, Recording paper on the destination Uxxxxx: all other modems
400ci, 500ci unit has run out during reception.
TASKalfa CS- E00420 or U00420 Fax Communication Error: A relay Exxxxx: V.34 modem,
250ci, 300ci, request was received from the host Uxxxxx: all other modems
400ci, 500ci center but interrupted because of a
number.
250ci, 300ci, Subaddress-based relay reception Uxxxxx: all other modems
400ci, 500ci was interrupted because of a
TASKalfa CS- E00430 or U00430 Fax Communication Error: Polling Exxxxx: V.34 modem,
250ci, 300ci, request (confidential or reverse Uxxxxx: all other modems
400ci, 500ci polling) was received but
250ci, 300ci, Subaddress-based bulletin board Uxxxxx: all other modems
400ci, 500ci transmission was interrupted
250ci, 300ci, Confidential polling transmission Uxxxxx: all other modems
400ci, 500ci was interrupted because the
was not registered.
TASKalfa CS- E00431 or U00431 Fax Communication Error: A Exxxxx: V.34 modem,
250ci, 300ci, subaddress-based bulletin board Uxxxxx: all other modems
number.
number.
250ci, 300ci, Confidential polling request was Uxxxxx: all other modems
400ci, 500ci received but data was not present
400ci, 500ci transmission request was received
400ci, 500ci received but interrupted because
encryption.
being accessed.
being accessed.
250ci, 300ci, Confidential reception was Uxxxxx: all other modems
400ci, 500ci interrupted because the specified
registered.
250ci, 300ci, Subaddress-based confidential Uxxxxx: all other modems
400ci, 500ci reception or subaddress-based
accessed.
TASKalfa CS- E00450 or U00450 Fax Communication Error: The Exxxxx: V.34 modem,
250ci, 300ci, destination transmitter Uxxxxx: all other modems
400ci, 500ci disconnected because the permit
250ci, 300ci, Encrypted reception was Uxxxxx: all other modems
registered.
TASKalfa CS- E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
250ci, 300ci, reception request was received but Uxxxxx: all other modems
accessed.
250ci, 300ci, Ecryption reception was interrupted Uxxxxx: all other modems
400ci, 500ci because the encryption key for the
registered.
TASKalfa CS- E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
250ci, 300ci, communication was interrupted and Uxxxxx: all other modems
400ci, 500ci the call was not made on
250ci, 300ci, document processor cover is open. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Document jam or the document Uxxxxx: all other modems
400ci, 500ci length exceeds the maximum.
TASKalfa CS- E00602 or U00602 Fax Communication Error: Image Exxxxx: V.34 modem,
250ci, 300ci, scanning section problem Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, document feed. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Document length exceeded the Uxxxxx: all other modems
400ci, 500ci limit of the bitmap memory capacity.
250ci, 300ci, Recording section cover open. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Recording paper jam. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, writing section problem. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
250ci, 300ci, empty of recording paper. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
250ci, 300ci, recording paper. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00620 or U00620 Fax Communication Error: Copier Exxxxx: V.34 modem,
250ci, 300ci, fixing unit problem. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, drive motor problem. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
250ci, 300ci, was not activated after RTS due to Uxxxxx: all other modems
400ci, 500ci a modem error.
TASKalfa CS- E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
250ci, 300ci, was not transmitted after CTS was Uxxxxx: all other modems
400ci, 500ci activated due to a modem error.
TASKalfa CS- E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
250ci, 300ci, was cut off during communication. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
250ci, 300ci, was no file to transmit in the Uxxxxx: all other modems
400ci, 500ci memory transmission mode.
TASKalfa CS- E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
250ci, 300ci, error. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Communication was interrupted Uxxxxx: all other modems
400ci, 500ci because of a problem in the
destination unit.
TASKalfa CS- E00800 or U00800 Fax Communication Error: A page Exxxxx: V.34 modem,
250ci, 300ci, transmission error occurred in G3 Uxxxxx: all other modems
400ci, 500ci mode, because of reception of a
RTN or PIN signal.
250ci, 300ci, transmission error re-occurred in Uxxxxx: all other modems
400ci, 500ci G3 mode after retry of transmission
in ECM mode.
250ci, 300ci, reception error occurred in G3 Uxxxxx: all other modems
400ci, 500ci mode. An RTN or PIN signal was
reception error.
400ci, 500ci mode. A page reception error
in ECM mode.
250ci, 300ci, Transmission in G3 mode was Uxxxxx: all other modems
400ci, 500ci interrupted by a signal error. An
2400bps.
400ci, 500ci interrupted by a signal error. The
400ci, 500ci interrupted by a signal error. No
our make).
our make).
make).
units of our make).
exceeded (ECM).
400ci, 500ci interrupted by a signal error. T5
Transmission (ECM).
400ci, 500ci interrupted by a signal error. A DCN
signal reception.
make).
make).
TASKalfa CS- E010x45 or U01045 Fax Communication Error: Exxxxx: V.34 modem,
MPS signal.
EOM signal.
EOP signal.
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
signal (ECM).
400ci, 500ci interrupted by a signal error.
during handshake.
400ci, 500ci interrupted by a signal error. A brak
transmission.
400ci, 500ci interrupted by a signal error. During
reception.
400ci, 500ci interrupted by a signal error. A PIP
connection.
250ci, 300ci, Reception in G3 mode was Uxxxxx: all other modems
signal.
400ci, 500ci interrupted by a signal error. A DTC
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).
(ECM).
(ECM).
(ECM).
(ECM).
(short protocol).
400ci, 500ci interrupted by a signal error. A
400ci, 500ci interrupted by a signal error. One
transmission.
in the V.34 mode.
400ci, 500ci interrupted by a signal error. A DIS
signal.
TASKalfa CS- E01400 or U01400 Fax Communication Error: An Exxxxx: V.34 modem,
250ci, 300ci, invalid one-touch key was specified Uxxxxx: all other modems
400ci, 500ci during communication.
250ci, 300ci, communication error occurred Uxxxxx: all other modems
400ci, 500ci when calling in V.8 mode.
400ci, 500ci when called in V.8 mode.
250ci, 300ci, communication error occurred in Uxxxxx: all other modems
400ci, 500ci phase 2 (line probing) in the period
not detected.
400ci, 500ci phase 4 (modem parameter
detected.
400ci, 500ci before starting T.30 protocol during
was not detected.
400ci, 500ci phase 3 (primary channel
detected.
detected.
TASKalfa CS- E02000 or U02000 Fax Communication Error: Relay Exxxxx: V.34 modem,
250ci, 300ci, broadcast was refused by a relay Uxxxxx: all other modems
400ci, 500ci station because of a mismatch in
command was used.
250ci, 300ci, command failed because the Uxxxxx: all other modems
400ci, 500ci destination unit (relay station) had
250ci, 300ci, command from a command station Uxxxxx: all other modems
400ci, 500ci failed because a telephone number
250ci, 300ci, broadcast was requested to a relay Uxxxxx: all other modems
400ci, 500ci station but failed because a
specified.
250ci, 300ci, Subaddress-based relay broadcast Uxxxxx: all other modems
400ci, 500ci transmission failed because the
250ci, 300ci, Receiving station information was Uxxxxx: all other modems
400ci, 500ci not normally received in reception
received.
250ci, 300ci, interoffice subaddress-based relay Uxxxxx: all other modems
250ci, 300ci, document was present in the Uxxxxx: all other modems
400ci, 500ci destination unit when polling
reception started.
TASKalfa CS- E03100 or U03100 Fax Communication Error: In Exxxxx: V.34 modem,
250ci, 300ci, reverse polling, although no original Uxxxxx: all other modems
400ci, 500ci was set in the destination unit,
250ci, 300ci, confidential polling reception, data Uxxxxx: all other modems
400ci, 500ci was not accumulated in the
250ci, 300ci, interoffice subaddress-based Uxxxxx: all other modems
400ci, 500ci buletin board reception, data was
250ci, 300ci, polling reception from a unit of our Uxxxxx: all other modems
400ci, 500ci make, operation was interrupted
400ci, 500ci buletin board reception, operation
number.
250ci, 300ci, reception was interupted because Uxxxxx: all other modems
400ci, 500ci of a mismatch in individual
numbers.
250ci, 300ci, confidential polling reception, the Uxxxxx: all other modems
400ci, 500ci confidential, the specified
400ci, 500ci bulletin board reception, the
250ci, 300ci, destination was being accessed. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Confidential polling reception was Uxxxxx: all other modems
400ci, 500ci interrupted because of a mismatch
numbers.
400ci, 500ci bulletin board reception was
250ci, 300ci, Confidential polling reception failed Uxxxxx: all other modems
400ci, 500ci because the destination unit had no
destination unit.
250ci, 300ci, Interoffice subaddress-based Uxxxxx: all other modems
400ci, 500ci bulletin board reception failed
unit.
250ci, 300ci, confidential box specified for Uxxxxx: all other modems
400ci, 500ci confidential transmission was not
400ci, 500ci transmission mode, the specified
400ci, 500ci
250ci, 300ci, Confidential transmission failed Uxxxxx: all other modems
250ci, 300ci, Subaddress-based transmission Uxxxxx: all other modems
400ci, 500ci faild because the destination unit
250ci, 300ci, encrypted tranmission, the Uxxxxx: all other modems
400ci, 500ci specified encryption box was not
250ci, 300ci, Encrypted transmission failed Uxxxxx: all other modems
capability.
400ci, 500ci because of an encryption key error
in ecryption keys.
250ci, 300ci, transmission with a specified Uxxxxx: all other modems
400ci, 500ci number, the set number of originals
250ci, 300ci, Password check transmission or Uxxxxx: all other modems
400ci, 500ci restricted transmission was
250ci, 300ci, Password check reception or Uxxxxx: all other modems
400ci, 500ci restricted reception was interrupted
its phone number.
phone number.
TASKalfa CS- E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,
250ci, 300ci, communication was attempted but Uxxxxx: all other modems
400ci, 500ci failed because the destination unit
was a G2 machine.
250ci, 300ci, broadcast was requested from a Uxxxxx: all other modems
400ci, 500ci command station but memory
250ci, 300ci, subaddress-based relay reception Uxxxxx: all other modems
400ci, 500ci memory overflowed.
250ci, 300ci, was commanded but memory Uxxxxx: all other modems
400ci, 500ci overflowed in the destination unit
(relay station).
TASKalfa CS- E14000 or U14000 Fax Communication Error: Memory Exxxxx: V.34 modem,
250ci, 300ci, overflowed during confidential Uxxxxx: all other modems
400ci, 500ci reception.
250ci, 300ci, overflowed in subaddress-based Uxxxxx: all other modems
400ci, 500ci confidential reception.
250ci, 300ci, overflowed in the destination unit Uxxxxx: all other modems
400ci, 500ci during confidential transmission.
400ci, 500ci during interoffice subaddress-based
transmission.
250ci, 300ci, overflowed during memory Uxxxxx: all other modems
400ci, 500ci during transmission.
250ci, 300ci, transmission failed because a Uxxxxx: all other modems
400ci, 500ci decoding error occurred.
250ci, 300ci, Transmission failed because an Uxxxxx: all other modems
400ci, 500ci error occurred during JBIG
encoding.
250ci, 300ci, Reception failed because an error Uxxxxx: all other modems
400ci, 500ci occurred during JBIG encoding.
TASKalfa CS- Send error. Job is Send Email Error: Host Name. Note the displayed error
250ci, 300ci, cancelled. Press SMTP server name is not set. Error number. Send errors are
400ci, 500ci [End]. 1101 SMTP server name. displayed on the panel
TASKalfa CS- Send error. Job is Send FTP Error: Host Name. Enter Note the displayed error
250ci, 300ci, cancelled. Press the disable host name/IP address. number. Send errors are
400ci, 500ci [End]. 1101 displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Note the displayed error
250ci, 300ci, cancelled. Press Username/Password. User ID for number. Send errors are
400ci, 500ci [End]. 1102 the authentication is not entered or displayed on the panel
TASKalfa CS- Send error. Job is Send SMB/FTP Error: Note the displayed error
250ci, 300ci, cancelled. Press Username/Password or Shared number. Send errors are
400ci, 500ci [End]. 1102 Name/Folder Name. Domain name displayed on the panel
400ci, 500ci [End]. 1102 Name/Folder Name. Assign disable displayed on the panel
TASKalfa CS- Send error. Job is Send SMB Error: Note the displayed error
400ci, 500ci [End]. 1102 Name/Folder Name. Host name displayed on the panel
TASKalfa CS- Send error. Job is Send SMB/FTP Error: Pathname or Note the displayed error
250ci, 300ci, cancelled. Press File Name. Domain name is not number. Send errors are
400ci, 500ci [End]. 1103 entered. displayed on the panel
250ci, 300ci, cancelled. Press File Name. Connect to the folder number. Send errors are
400ci, 500ci [End]. 1103 which is not permitted for displayed on the panel
250ci, 300ci, cancelled. Press File Name. Assign disable folder number. Send errors are
400ci, 500ci [End]. 1103 path. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: No Recipient Note the displayed error
250ci, 300ci, cancelled. Press Address. The destination address is number. Send errors are
400ci, 500ci [End]. 1104 not specified. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Not Supported Note the displayed error
250ci, 300ci, cancelled. Press Protocol. SMTP protocol is set to number. Send errors are
400ci, 500ci [End]. 1105 OFF. displayed on the panel
TASKalfa CS- Send error. Job is Send SMB Error: Not Supported Note the displayed error
250ci, 300ci, cancelled. Press Protocol. SMB protocol is set to number. Send errors are
TASKalfa CS- Send error. Job is Send FTP Error: Not Supported Note the displayed error
250ci, 300ci, cancelled. Press Protocol. FTP protocol is set to number. Send errors are
TASKalfa CS- Send error. Job is Send Email Error: No Sender Info. Note the displayed error
250ci, 300ci, cancelled. Press Sender address is not entered. number. Send errors are
TASKalfa CS- Send error. Job is Send Email Error: Can Not Note the displayed error
250ci, 300ci, cancelled. Press Connect. Network is not connected. number. Send errors are
250ci, 300ci, cancelled. Press Connect. Select [Other number. Send errors are
400ci, 500ci [End]. 2101 Authenticate] when authenticating displayed on the panel
250ci, 300ci, cancelled. Press Connect. The specified server is number. Send errors are
400ci, 500ci [End]. 2101 not SMTP server. displayed on the panel
TASKalfa CS- Send error. Job is Send SMB/FTP Error: Can Not Note the displayed error
250ci, 300ci, cancelled. Press Connect. Enter the disable host number. Send errors are
400ci, 500ci [End]. 2101 name/IP address. displayed on the panel
250ci, 300ci, cancelled. Press Connect. Assign the wrong port number. Send errors are
400ci, 500ci [End]. 2101 number. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/ FTP Error: Cannot Note the displayed error
250ci, 300ci, cancelled. Press Connect With Timeout. The server number. Send errors are
400ci, 500ci [End]. 2102 is unable to communicate. displayed on the panel
TASKalfa CS- Send error. Job is Send FTP Error: Cannot Connect Note the displayed error
250ci, 300ci, cancelled. Press With Timeout. Send the server number. Send errors are
400ci, 500ci [End]. 2102 which does not support FTP server. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/ SMB/ FTP Error: Note the displayed error
250ci, 300ci, cancelled. Press Response Wait With Timeout. The number. Send errors are
400ci, 500ci [End]. 2103 server is unable to communicate. displayed on the panel
250ci, 300ci, cancelled. Press Network Transfer. Error occurs on number. Send errors are
400ci, 500ci [End]. 2201 the network. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/FTP Error: Network Note the displayed error
250ci, 300ci, cancelled. Press Transfer With Timeout. Error occurs number. Send errors are
400ci, 500ci [End]. 2202 on the network. displayed on the panel
TASKalfa CS- Send error. Job is Send TWAIN Error: Network Note the displayed error
250ci, 300ci, cancelled. Press Transfer With Timeout. Response is number. Send errors are
400ci, 500ci [End]. 2202 not returned from the server, above displayed on the panel
TASKalfa CS- Send error. Job is Send Email/FTP Error: Response Note the displayed error
250ci, 300ci, cancelled. Press Wait With Timeout. Response is not number. Send errors are
400ci, 500ci [End]. 2203 returned from the server, above displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Email Size Limit. Note the displayed error
250ci, 300ci, cancelled. Press The size of the email attachment number. Send errors are
400ci, 500ci [End]. 2204 exceeds its limit. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/FTP Error: Server Note the displayed error
250ci, 300ci, cancelled. Press Response. The server is error number. Send errors are
400ci, 500ci [End]. 3101 status. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Server Note the displayed error
250ci, 300ci, cancelled. Press Response. Server setting is not number. Send errors are
400ci, 500ci [End]. 3101 authenticated normally. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Not Found Note the displayed error
250ci, 300ci, cancelled. Press Authentication Mechanism. number. Send errors are
400ci, 500ci [End]. 3201 Unsupported SMTP Authentication displayed on the panel
TASKalfa CS- Send error. Job is Send Software Error: Not Yet Power Off/On. Send errors
250ci, 300ci, cancelled. Press Connected. Operation handle error. are displayed on the panel
400ci, 500ci [End]. 5101 Error for stored status in the only, and not recorded.
operation handle.
TASKalfa CS- Send error. Job is Send Software Error: Already Power Off/On. Send errors
operation handle.
TASKalfa CS- Send error. Job is Send SoftwareError: Not Yet Power Off/On. Send errors
250ci, 300ci, cancelled. Press Opened. Error for storage status in are displayed on the panel
400ci, 500ci [End]. 5103 the operation handle. only, and not recorded.
TASKalfa CS- Send error. Job is Send Software Error: Socket Power Off/On. Send errors
250ci, 300ci, cancelled. Press Create. Unable to create a are displayed on the panel
400ci, 500ci [End]. 7102 communication socket. only, and not recorded.
TASKalfa CS- Send error. Job is Send Software Error: Unknown Power Off/On. Send errors
250ci, 300ci, cancelled. Press Error. Unable to determine the are displayed on the panel
400ci, 500ci [End]. 720f cause. only, and not recorded.
TASKalfa CS- Send error. Job is Send Email/ SMB/ FTP/ TWAIN Note the displayed error
250ci, 300ci, cancelled. Press Error: Page Max Count Over. The number. Send errors are
400ci, 500ci [End]. 9181 number of pages of a send file displayed on the panel
TASKalfa CS- "Acceptable staple Is the acceptable staple count
250ci, 300ci, count exceeded." exceeded?
400ci, 500ci
TASKalfa CS- "Add paper in Is the indicated cassette out of
250ci, 300ci, cassette #." paper?
400ci, 500ci
TASKalfa CS- "Add paper to the Is the paper of the specified size
250ci, 300ci, multi-purpose tray. loaded in the multipurpose tray?
400ci, 500ci ## size."
TASKalfa CS- "Add staples." Has the document finisher run out
250ci, 300ci, of staples?
400ci, 500ci
TASKalfa CS- "Add toner [C][M][Y]

250ci, 300ci, [K]"
400ci, 500ci
TASKalfa CS- "Box Limit Document Box is full, and no
250ci, 300ci, Exceeded." further storage is available; Job is
400ci, 500ci cancelled. Repeat Copy Box is full,
available.
TASKalfa CS- "Cannot connect to
250ci, 300ci, Authentication
400ci, 500ci Server."
TASKalfa CS- "Cannot duplex print Did you select a paper size/type
250ci, 300ci, on this paper." that cannot be duplex printed?
400ci, 500ci
TASKalfa CS- "Cannot execute this Job is restricted by Job Accounting.
250ci, 300ci, job."
400ci, 500ci
TASKalfa CS- "Cannot offset this Did you select a paper size that
250ci, 300ci, paper." cannot be offset (A3, B4, A5R,
400ci, 500ci B6R, Folio, Ledger, Statement, &
8K)?
TASKalfa CS- "Cannot send fax." Is there a dial tone when the Hook
250ci, 300ci, button is pressed?
400ci, 500ci
TASKalfa CS- "Cannot send fax." Is Permitted Fax # or Permitted ID
250ci, 300ci, # registered correctly?
400ci, 500ci
TASKalfa CS- "Cannot send fax." Has a communication error
250ci, 300ci, occurred?
400ci, 500ci
TASKalfa CS- "Cannot staple at Have you selected a position that
250ci, 300ci, the specified cannot be stapled?
400ci, 500ci position."
TASKalfa CS- "Cannot staple this Did you select a paper size/type
250ci, 300ci, paper." that cannot be stapled?
400ci, 500ci
TASKalfa CS- "Check the cover." Are any covers open? Does the
250ci, 300ci, message indicate which cover is
400ci, 500ci open?
TASKalfa CS- "Check the Is the document processor open?
250ci, 300ci, document Is the top cover of the document
400ci, 500ci processor." processor open?
TASKalfa CS- "Check the finisher." Is the document finisher set
250ci, 300ci, correctly?"
400ci, 500ci
TASKalfa CS- "Clean the slit Dirt has been identified on the slit
250ci, 300ci, glass." glass.
400ci, 500ci
TASKalfa CS- "Close Document Is the document processor cover
250ci, 300ci, Processor Cover." open?
400ci, 500ci
TASKalfa CS- "Confidential The machine identifies the
250ci, 300ci, document detected." document guard pattern.
400ci, 500ci
TASKalfa CS- "Failed to specify job Job accounting is not specified in
250ci, 300ci, accounting." the print driver.
400ci, 500ci
TASKalfa CS- "Failed to store job

250ci, 300ci, retention data."
400ci, 500ci
TASKalfa CS- "Fax box limit Fax box is full, and no further
250ci, 300ci, exceeded." storage is available.
400ci, 500ci
TASKalfa CS- "Finisher tray is full Is the acceptable storage capacity
250ci, 300ci, of paper." exceeded for the document finisher
400ci, 500ci tray?"
TASKalfa CS- "Hard Disk error. Job An error has occurred on the hard
250ci, 300ci, is cancelled. Press disk.
400ci, 500ci [End] ##"
TASKalfa CS- "Incorrect account The account ID# does not match.
250ci, 300ci, ID."
400ci, 500ci
TASKalfa CS- "Incorrect Login
250ci, 300ci, User Name or
400ci, 500ci Password."
TASKalfa CS- "Job Accounting The print count exceeded the
250ci, 300ci, restriction acceptable count restricted by Job
400ci, 500ci exceeded." Accounting.
TASKalfa CS- "Job Separator is full Is the maximum capacity of the job
250ci, 300ci, of paper." separator tray exceeded?
400ci, 500ci
TASKalfa CS- "KPDL error." A PostScript error has occurred.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- "Machine Failure." An internal error has
250ci, 300ci, occurred.Make a note of the error
400ci, 500ci code number displayed on the
panel. See above.
TASKalfa CS- "Memory is full." Unable to continue the job, as the
250ci, 300ci, memory is used up."
400ci, 500ci
TASKalfa CS- "Paper Jam. ###" Make a note of the jam location
250ci, 300ci, number displayed on the panel.
400ci, 500ci Leave the machine On.
TASKalfa CS- "Removable memory An error has occurred on the USB
250ci, 300ci, error." stick memory or Compact Flash
400ci, 500ci memory.
TASKalfa CS- "Remove all Are there any originals left in the
250ci, 300ci, originals in the document processor?
400ci, 500ci document
processor."
TASKalfa CS- "Replace all
250ci, 300ci, originals and press
400ci, 500ci [Continue]."
TASKalfa CS- "Replace the waste The waste toner box is full.
250ci, 300ci, toner box."
400ci, 500ci
TASKalfa CS- "Scanner memory is Scanning cannot be performed due
250ci, 300ci, full." to insufficient memory for the
400ci, 500ci scanner. Is the acceptable
TASKalfa CS- "Set the waste toner The waste toner box is not installed
250ci, 300ci, box." correctly.
400ci, 500ci
TASKalfa CS- "Staple jam." The location of the jam will be
250ci, 300ci, indicated on the panel. Leave the
400ci, 500ci machine On.
TASKalfa CS- "System error. Turn Make a note of the jam location
250ci, 300ci, the main power number displayed on the panel.
400ci, 500ci switch off and on." See above.
TASKalfa CS- "The phone receiver
250ci, 300ci, is off the hook."
400ci, 500ci
TASKalfa CS- "The removable Is the removable memory formatted
250ci, 300ci, memory is not by this machine?
400ci, 500ci formatted."
TASKalfa CS- "The source file is The specified file is not found.
250ci, 300ci, not found."
400ci, 500ci
TASKalfa CS- "Top tray of the The exit tray at the top of the
250ci, 300ci, machine is full of machine is full.
400ci, 500ci paper."
TASKalfa CS- "Unknown Toner
250ci, 300ci, Installed [C][M][Y]
400ci, 500ci [K]"
TASKalfa CS- "Warning low Further scanning cannot be

250ci, 300ci, memory." performed due to insufficient
1) Repl fax card.

1) Repl main PWB.
1) Repl main PWB.

PWB.

PWB.

main PWB.

1) Repl engine PWB.
1) Re-insert Fax DIMM (FLS DIMM) on

the main PWB port YS2, 2) Replace
main PWB.
1) Reseat the signal cable to CIS &
24 Start > Execute > Start > 1) Power Off/On 2) Reseat YC1 & YC2
power Off/On (tech only) @ main PCB and connectors @ HDD,
3) Reformat HDD, 4) Repl HDD, 5)
Repl main PWB.

the main PWB port YS2, 2) Perform
sim U671-Recover Fax DIMM, 3)
Replace main PWB.
1) Repl main PWB.

control PWB.

control PWB.

control PWB.
1) Reseat YC6 @ main PWB and fax

PWB connectors, 2) Repl fax card, 3)
Repl main PWB.

control PWB.

control PWB.
1) Repl fax card.
1) Reseat optional fax card and fax

memory DIMM. Upgrade firmware.
power Off/On. Reseat YC3 @ feed PWB (lift motor),
3) Check for open motor coil. Repl lift
motor, 4) Check YC4-2 @ feed PWB
goes low when lift limit switch 1 is
OFF. If no, replace lift limit switch 1, 5)
Repl feed PWB, 6) Repl engine PWB.
power Off/On. Reseat YC3 @ feed PWB (lift motor),
3) Check for open motor coil. Repl lift
motor, 4) Check YC4-8 @ feed PWB
goes low when lift limit switch 2 is
OFF. If no, replace lift limit switch 2, 5)
Repl feed PWB, 6) Repl engine PWB.
power Off/On. Reseat connector YC27 @ engine
PWB and PF main PWB, 3) Pinout
when lift switch 1 is OFF. If no, replace
lift switch 1.
when lift switch 2 is OFF. If no, replace
lift switch 2.
PWB and PF main PWB.
PWB and PF main PWB.
PWB goes low when lift switch 1 is
OFF. If no, repl lift switch 1. 5) Repl lift
motor.
PWB goes low when lift switch 2 is
OFF. If no, repl lift switch 2. 5) Repl lift
motor.
906 Start > Execute > Start > 1) Check for gear drive problems, 2)
power Off/On. Reseat connector YC2 @ main PWB,
3) Check motor coil. If open, repl
rotary guide motor, 3) Check signal
state of rotary guide sensor YC2-8
goes low when sensor is off. If not repl
rotary guide sensor, 4) Repl main

harnass, 3) Repl PF main PWB, 4)
Repl engine PWB.
PWB and PF main PWB, 2) Repl
engine PWB, 3) Repl PF Main PWB,
4) Repl PF-720 or PF-760.
connector, 3) Check that black
developing unit turns/not seized, 4)
Run sim U030. Check YC16-B4 @
engine PWB for a low output. If yes,
repl drive motor, 5) If no, repl engine
PWB.
1) Run sim U030 (color dev motor) to

output. If yes, repl developing motor,
4) If no, repl engine PWB.

YC8 @ motor control PWB and motor
connector, 3) Repl drum motor K, 4)
Repl motor control PWB, 5) Repl
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
engine PWB.
YC3 @ main front PWB and drum unit
K connector, 3) Repl drum unit K, 4)
Repl main front PWB, 5) Repl engine
PWB.
YC5 @ sub front PWB and drum unit
C connector, 3) Repl drum unit C, 4)
Repl sub front PWB, 5) Repl engine
PWB.
M connector, 3) Repl drum unit M, 4)
PWB.
Y connector, 3) Repl drum unit Y, 4)
PWB.
1) Run sim U030 (fuser motor) to
YC25-B4 @ engine PWB for a low
output. If yes, repl fuser motor, 4) If no,
repl engine PWB.
1) Run sim U030 (which mode?) to

YC16-B13 @ engine PWB for a low
output. If yes, repl cleaning motor K, 4)
If no, repl engine PWB.
1) Run sim U030 (which mode?) to
output. If yes, repl cleaning motor
CMY, 4) If no, repl engine PWB.
1) Run sim U030 [exit motor (CW)/

(CCW)] to check for drive problems, 2)
Reseat YC25 @ engine PWB and
motor connector, 3) Run sim U030.
Check YC25-A5 @ engine PWB for a
low output. If yes, repl eject motor, 4) If
no, repl engine PWB.

output. If yes, repl MP motor, 4) If no,
repl engine PWB.

connector, 3) Run sim U030. If it
doesn't run repl MP motor, 4) Repl
feed PWB, 5) Repl engine PWB.
power Off/On. connectors on engine PWB and PF
PF paper conveying motor, 5) Repl PF

color release motor, 5) Repl engine
PWB.

4) Repl engine PWB.
1) Unclog transfer waste toner augers.
Re-install plug. 2) Install Q&A mod
regarding springs. (elheather)
1) Reseat YC14 & YC15 @ engine
PWB and motor controller connectors,
2) Repl motor control PWB, 4) Repl
engine PWB.

YC7 & YC8 @ ISM PWB, HPS
connector, & scanner motor connector
3) Repl home position switch, 4) Repl
scanner motor, 5) Repl ISM PWB, 6)
Repl ISC PWB.
1) Reseat YC5 @ ISM PWB, 2)

shading plate, 5) Repl lamp & inverter
PWB, 6) Repl ISM PWB, 7) Repl ISC
PWB, 8) Replace CCD PWB.
1) Reseat connectors on the ISM PWB

& DP drive PWB, 2) Reseat conn @
inverter PWB, 3) Repl DP inverter
PWB, 4) Repl CIS, 5) Repl DP driver
PWB.
inverter PWB, 3) Repl ISM PWB, 4)
Repl ISC PWB, 5) Repl CCD PWB.
1) Reseat inverter PWB connectors, 2)

Repl inverter PWB, 3) Repl CIS, 4)
Repl DP driver PWB.
@ ISC PWB, 2) Repl ISC PWB, 4)
Repl CCD PWB.
1) Repl ISC PWB, 2) Repl ISM PWB.

engine PWB.
engine PWB.

engine PWB.
1) Reseat or repl K charge roller unit.
163 Start > Execute > Start > 1) Defective heater 1 or thermostat1 or
when indicated Power thermistor 1. Repl fuser unit, 2) Repl
Off/On. engine PWB, 3) Repl power supply
PWB.
when indicated Power supply PWB.
Off/On.
163 Start > Execute > Start > 1) Defective thermistor 1. Repl fuser
when indicated Power unit, 2) Repl engine PWB, 3) Repl
Off/On. power supply PWB.
163 Start > Execute > Start > 1) Defective heater 1 or thermistor 1.
when indicated Power Repl fuser unit, 2) Repl engine PWB,
Off/On. 3) Repl power supply PWB.
163 Start > Execute > Start > 1) Defective heater 1. Repl fuser unit,
when indicated Power 2) Repl engine PWB, 3) Repl power
Off/On. supply PWB.
when indicated Power thermistor2. Repl fuser unit, 2) Repl
PWB.
163 Start > Execute > Start > 1) Defective heater1 or thermistor1 or
when indicated Power thermostat1. Repl fuser unit, 2) Repl
PWB.
when indicated Power voltage. 2) Reseat YC4 @ engine
Off/On. PWB & YC10 @ PSU, 3) Repl engine
PWB, 3) Repl PSU.
1) Reseat fuser unit. 2) Install the
correct type of fuser unit.
Repl engine PWB.

toner container motor connectors, 3)
Run sim 030 to check if remote signal
YC26-A7 goes low. If yes, repl toner
container motor, 4) If no, repl engine
PWB.
1) Repl developing unit K, 2) Repl

main front PWB, 3) Repl engine PWB.
1) Repl developing unit C, 2) Repl sub

front PWB, 3) Repl engine PWB.
1) Repl developing unit M, 2) Repl sub

1) Repl developing unit Y, 2) Repl sub

1) Reseat YC13 @ engine PWB and

laser scanner unit, 2) Repl laser
scanner unit, 3) Repl engine PWB.


Repl engine PWB.

Repl engine PWB.

unit.
unit.
unit.
unit.
Repl drum unit.
Repl drum unit.
Repl drum unit.
Repl drum unit.
unit.
1) Reseat YC1 @ main front PWB, 2)

Repl drum unit K.
1) Reseat YC5 @ sub front PWB, 2)
Repl drum unit C.

Repl drum unit M.

Repl drum unit Y.

Repl developing unit K.



high voltage contol PWB connectors,
2) Repl high voltage control PWB, 3)
Repl engine PWB.
906 Start > Execute > Start > 1) Reseat punch unit connectors, 2)
power Off/On. Repl punch motor, 3) Repl punch
906 Start > Execute > Start > 1) Reseat upper limit sensor
power Off/On. connector, 2) Repl upper limit sensor,
paper surface sensor1 or sensor2, 3)
906 Start > Execute > Start > 1) Reseat belt sensor & solenoid
power Off/On. connectors, 2) Repl belt sensor, 3)
Repl belt solenoid, 4) Repl finisher
main PWB.
main PWB.
main PWB.
906 Start > Execute > Start > 1) Reseat YC1 & YC4 @ internal tray
power Off/On. PWB, YC6 & YC24 @ finisher main
main PWB.
upper & lower limit detection sensors
& main tray upper surface detection
sensor, 4) Repl main tray motor, 5)
sensor1 or sensor2, 2) Reseat tray
finisher main PWB.
finisher main PWB.
Repl staple relay PWB, 4) Repl
finisher main PWB.
power Off/On. & stapler relay PWB connectors &
stapler motor connector, 2) Replace
stapler motor, 3) Repl stapler relay
906 Start > Execute > Start > 1) Reseat YC5 & YC20 @ finisher
power Off/On. main PWB, 2) Reseat YC1 & YC2 @
main PWB.
main PWB.
906 Start > Execute > Start > 1) Reseat connectors to adjustment
main PWB.
main PWB.
motor 1 connector, 2) Upgrade
firmware to v. 3.02 or newer, 3) Repl
centerfold side registration motor 1, 4)
Repl centerfold main PWB, 5) Repl
finisher main PWB.
906 Start > Execute > Start > 1) Reseat roller sensor & roller motor
power Off/On. connectors, 2) Repl roller sensor, 3)
Repl roller motor, 4) Repl finisher main
PWB.
906 Start > Execute > Start > 1) Reseat slide sensor & slide motor
power Off/On. connectors, 2) Repl slide sensor, 3)
Repl slide motor, 4) Repl finisher main
PWB.
PWB.
power Off/On.
main PWB.
main PWB.
PWB & finisher main PWB. 2)
Upgrade firmware to v. 3.02 or newer,
3) Repl finisher main PWB, 4) Repl
engine PWB.
main PWB. 2) Install EEPROM
correctly, 3) Repl finisher main PWB.

Repl punch PWB.
PWB. 2) Install EEPROM correctly 3)
Repl centerfold main PWB.
1) Reseat YC6 @ ISM PWB & DP

connector, 2) Repl DP drive PWB, 3)
Repl ISM PWB.
drive PWB.
3) Repl lift motor, 4) Repl DP drive
PWB.
906 Start > Execute > Start > 1) Reseat connectors @ DP drive
power Off/On. PWB, 2) Repl DP drive PWB.
power Off/On. CIS.

Division.

Division.

Division.

Division.

Division.

Division.
1) Repl CODE DIMM. Reinstall

firmware. Update engine firmware only
(wait 35 minutes during update
process).
1) Repl engine PWB. Possible wrong
style engine PWB (low segment/high
segment).
1) Upgrade firmware to the most

recent version.
1) Usually occurs when upgrade

between v6 and v8. Upgrade firmware
to the most recent version. Do not skip
ahead. Upgrade all levels.
recent version (v. 3.02 or newer).

recent version.








1) Power is turned Off at main power

without turning off the power at the
panel first. 2) Upgrade firmware to the
most recent version (v. 3.00 or newer).

1) Reformat HDD.



recent version.
1) Upgrade firmware, 2) Repl main

firmware DIMM then upgrade
firmware, 3) Repl main PWB, 4) Repl
main operation panel PWB.
1) Upgrade firmware using USB, only
with files pertaining to current model
(delete non-applicable files), 2) Repl
1) Repl main PWB, 2) Repl ISM PWB.
1) Repl engine PWB.
1) Repl main PWB.

Load paper.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.
Command Center.

address.


or [Domain@User].

to share name: @()!&#$%^~[]`


or [Domain@User].
folder.

Center.



in Command Center.

within LAN, etc.).
[Other].

Command Center.

address.

within LAN, etc.).
properly.

address.

properly.






properly.

authentication.

authentication.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.

less.

job.


job.
Replace the appropriate toner
container.

job. See your key

duplex.
[End]. See your key
If no, check that the modular cord is

connected at both ends. Then check
for local phone service.
Register the Permitted Fax # or
Permitted ID #. See chapter 6 of the
Fax Sys (Q) Operaton Guide.

stapling.
size/type [Continue] to print without
stapling.

processor.

blank and sending of the document is
cancelled.
[End]. See your key


press [Continue].
Enter the correct account ID#. See
you Key Operator/Administrator.

password.
Cannot print any more This job is



to cancel the job.

memory.
processor.

[Continue] to resume printing. Pres
Replace the waste toner box. One is




machine.

job.
If the toner container was taken from a
different machine of the same model
while it was displaying the "Add toner.
[C][M][Y][K]" message, ignore the
message and use the toner.

to cancel the job.
TASKalfa CS- C0030 Fax Control PWB Problem. Turn power Off/On.
3050ci (2LK), Processing with fax software is
3550ci (2LN), disabled due to a hardware
4550ci (2LM), problem.
5550ci (2LC)
TASKalfa CS- C0070 Fax Control PWB Incompatability Turn power Off/On.
3050ci, 3550ci, Detection Error. In the initial
4550ci, 5550ci communication with the fax control
TASKalfa CS- C0100 Main PWB Backup Memory Turn power Off/On.
3050ci, 3550ci, EEPROM Device Problem. Writing
4550ci, 5550ci or erasing has not completed even
after a certain time.
TASKalfa CS- C0120 MAC Addres Data Error. For data in Turn power Off/On.
3050ci, 3550ci, which the MAC address is invalid.
4550ci, 5550ci
3050ci, 3550ci, EEPROM Device Problem. No
4550ci, 5550ci response is issued from the device
five times successively. Mismatch
of reading data from (2) locations,
eight times successively. Mismatch
between writing & reading data,
eight times successively.
3050ci, 3550ci, EEPROM Data Problem. Reading
4550ci, 5550ci data from EEPROM is abnormal.
TASKalfa CS- C0170 Billing Counting Error. A checksum Turn power Off/On.
3050ci, 3550ci, error is detected in the main and
4550ci, 5550ci engine backup memories for billing
counters.
TASKalfa CS- C0180 Machine Number Mismatch Error. Turn power Off/On.
3050ci, 3550ci, Machine number of the main PWB
4550ci, 5550ci & engine PWB does not match.
EEPROM damage.
TASKalfa CS- C0620 Fax Image DIMM Problem. DIMM is Turn power Off/On.
3050ci, 3550ci, not correctly installed. DIMM cannot
4550ci, 5550ci be accessed.
TASKalfa CS- C0630 DMA Problem. DMA transmission of Turn power Off/On.
3050ci, 3550ci, image data does not complete
4550ci, 5550ci within a specified period of time.
TASKalfa CS- C0640 Hard Disk Drive cannot be First try turning power
3050ci, 3550ci, accessed. Off/On. If code immediately
4550ci, 5550ci returns format hard drive:
10871087
TASKalfa CS- C0650 Fax Image DIMM Check Problem. Turn power Off/On.
3050ci, 3550ci, Improper DIMM is installed.
4550ci, 5550ci
TASKalfa CS- C0800 Image processing problem. Turn power Off/On.
3050ci, 3550ci, JAM010X is detected twice.
4550ci, 5550ci
TASKalfa CS- C0830 Fax Control PWB Flash Program Turn power Off/On.
3050ci, 3550ci, Area Checksum Error. A checksum
4550ci, 5550ci error occurred with the program of
TASKalfa CS- C0840 Faults of RTC. The time is judged 10871087
3050ci, 3550ci, to go back based on the
4550ci, 5550ci comparison of RTC time and the
have passed.
TASKalfa CS- C0870 Fax Control PWB to Main PWB Turn power Off/On.
3050ci, 3550ci, High Capacity Data Transfer
4550ci, 5550ci Problem. High capacity data
performed after the specified
number of retries.
TASKalfa CS- C0900 Fax Software Incompatibility Turn power Off/On.

3050ci, 3550ci, Detection Error. Incompatible fax
4550ci, 5550ci control PWB is installed.
TASKalfa CS- C0920 Fax File System Error. The backup Turn power Off/On.
3050ci, 3550ci, data is not retained for file system
4550ci, 5550ci abnormality of flash memory of the
fax control PWB.
TASKalfa CS- C0970 12V Power Down Detect. Power is Turn power Off/On.
3050ci, 3550ci, disconnected during sleeping.
4550ci, 5550ci
TASKalfa CS- C0980 24V Power Down Detect. 24V Turn power Off/On.
3050ci, 3550ci, disconnection signal is detected for
4550ci, 5550ci 1 sec, and 12V disconnection
signal is not detected.
TASKalfa CS- C1000 MP Tray Lift Motor Error. After the 10871087
3050ci, 3550ci, MP lift motor is driven, the ON
4550ci, 5550ci status of the MP lift sensors 1 & 2
cannot be detected for 1.5 sec.
3050ci, 3550ci, cassette 1 is inserted, lift sensor 1
4550ci, 5550ci does not turn on within 12 sec of lift
motor 1 turning On. Error is
recorded after (4) successive
attempts. The lock signal of the
motor is detected continuously for 1
sec.

3050ci, 3550ci, cassette 2 is inserted, lift sensor 2
4550ci, 5550ci does not turn on within 12 sec of lift
motor 2 turning On. Error is
recorded after (4) successive
attempts. The lock signal of the
motor is detected continuously for 1
sec.

4550ci, 5550ci inserted, PF lift sensor 1 does not
(5) successive repetitions. Lift
signal is detected exceeding 1 sec
during driving the motor or (5)
successive repetitions, except
operation.

4550ci, 5550ci inserted, PF lift sensor 2 does not
operation.
4550ci, 5550ci inserted, SM lift sensor 1 does not
turn on within 12 sec of lift motor
operation.
TASKalfa CS- C1060 PF-730 or PF-740 Optional 10871087

3050ci, 3550ci, Cassette #6 Lift Motor Error. When
4550ci, 5550ci cassette 6 is inserted, PF lift sensor
1 does not turn on within 12 sec of
lift motor 1 turning On. Error is
detected after (5) successive
repetitions. Lift overcurrent
detected exceeding 1 sec during
driving the motor or (5) successive
repetitions, except during the first 1
second of operation.
TASKalfa CS- C1070 PF-730 or PF-740 Optional 10871087

3050ci, 3550ci, Cassette #7 Lift Motor Error. When
detected exceeding 1 sec during
TASKalfa CS- C1100 PF-740 Optional Large Capacity 10871087

3050ci, 3550ci, Feeder (Left) Lift Motor Error. When
TASKalfa CS- C1110 PF-740 Optional Large Capacity 10871087
3050ci, 3550ci, Feeder (Right) Lift Motor Error.
4550ci, 5550ci When cassette 4 is inserted, PF lift
sensor 2 does not turn on within 12
is detected after (2) successive
TASKalfa CS- C1140 PF-770 Side Deck Lift Motor Error. 10871087
3050ci, 3550ci, When cassette 5 is inserted, SD lift
4550ci, 5550ci sensor does not turn on within 30
sec of lift motor turning On. The
lock signal of the motor is detected
continuously for 200ms.
TASKalfa CS- C1250 PF-780 Side Multi-tray (SM) Multi 10871087

3050ci, 3550ci, Feed Sensor Communication Error.
4550ci, 5550ci A communication error is detected
(3) times in succession.
3050ci, 3550ci, Feed Sensor Error. The SM
4550ci, 5550ci multifeed sensor has signalled the
presence of paper for 10ms
continuously.
3050ci, 3550ci, Feed Sensor Backup Error. When
4550ci, 5550ci writing the data, read and write
data does not match (3) times in
succession.
TASKalfa CS- C1710 PF-780 Side Multi-tray (SM) 10871087
3050ci, 3550ci, Incompatible Detection Error. The
4550ci, 5550ci side multi tray has been installed
with a device to which it is
compatible.
TASKalfa CS- C1720 Paper Feeder Incompatible Error. 10871087
3050ci, 3550ci, The paper feeder has been
4550ci, 5550ci installed with a device to which it is
incompatible.
TASKalfa CS- C1800 PF-730 or PF-740 Paper Feeder Turn power Off/On.
4550ci, 5550ci communication error with the paper
feeder is detected (10) consecutive
times.
TASKalfa CS- C1810 PF-780 Side Multi Tray Turn power Off/On.
4550ci, 5550ci communication error with the paper
feeder is detected (10) consecutive
times.
TASKalfa CS- C1820 PF-770 Side Deck Communication `
3050ci, 3550ci, Error. A communication error with
4550ci, 5550ci the paper feeder is detected (10)
consecutive times.
TASKalfa CS- C1900 PF-730 or PF-740 Paper Feeder Turn power Off/On.
3050ci, 3550ci, EEPROM Error. Write data & Read
4550ci, 5550ci data are not in agreement three
times consecutively.
TASKalfa CS- C1910 PF-780 Side Multi Tray EEPROM Turn power Off/On.
3050ci, 3550ci, Error. Write data & Read data are
4550ci, 5550ci not in agreement three times
consecutively.
TASKalfa CS- C1920 PF-770 Side Deck EEPROM Error. Turn power Off/On.
3050ci, 3550ci, Write data & Read data are not in
4550ci, 5550ci agreement three times
consecutively.
TASKalfa CS- C1950 Transfer Belt Unit EEPROM Error. Turn power Off/On.
3050ci, 3550ci, No reponse is issued from the
4550ci, 5550ci device in reading/writing exceeding
5ms, (5) times successively.
TASKalfa CS- C2101 Developing Motor K Error. The Turn power Off/On.
3050ci, 3550ci, rated speed achievement signal
4550ci, 5550ci does not turn to L (low) within 5 sec
of motor activation. The rated
speed achievement signal is at the
H (high) level for 5 sec continuously
after motor speed is stabilized.
TASKalfa CS- C2102 Developing Motor CMY Error. After Turn power Off/On.
3050ci, 3550ci, developer motor CMY is driven, the
4550ci, 5550ci ready signal does not turn to L
within 5 sec. After developer motor
CMY is stabilized, the ready signal
is at the H level for 5 sec
continuously.
TASKalfa CS- C2201 Drum Motor K Steady-State Error. Turn power Off/On.
3050ci, 3550ci, After drum motor K is stabilized, the
4550ci, 5550ci ready signal is at the H level for 5
sec continuously.
TASKalfa CS- C2202 Drum Motor CMY Steady-State Turn power Off/On.
3050ci, 3550ci Error. After drum motor CMY is
stabilized, the ready signal is at the
H level for 5 sec continuously.
TASKalfa CS- C2202 Drum Motor C Steady-State Error. Turn power Off/On.
4550ci, 5550ci After drum motor C is stabilized, the
ready signal is at the H level for 5
sec continuously.
TASKalfa CS- C2203 Drum Motor M Steady-State Error. Turn power Off/On.
4550ci, 5550ci After drum motor M is stabilized,
the ready signal is at the H level for
5 sec continuously.
TASKalfa CS- C2204 Drum Motor Y Steady-State Error. Turn power Off/On.
4550ci, 5550ci After drum motor Y is stabilized, the
ready signal is at the H level for 5
sec continuously.
TASKalfa CS- C2211 Drum Motor K Startup Error. Drum Turn power Off/On.
3050ci, 3550ci, motor K does not stablilize speed
TASKalfa CS- C2212 Drum Motor C Startup Error. Drum Turn power Off/On.
4550ci, 5550ci motor C does not stablilize speed
within 5 sec of activation.
TASKalfa CS- C2213 Drum Motor M Startup Error. Drum Turn power Off/On.
4550ci, 5550ci motor M does not stablilize speed
TASKalfa CS- C2214 Drum Motor Y Startup Error. Drum Turn power Off/On.
4550ci, 5550ci motor Y does not stablilize speed
TASKalfa CS- C2300 Fuser Motor Error. After fuser motor Turn power Off/On.
3050ci, 3550ci, is driven, the ready signal does not
4550ci, 5550ci turn to L within 2 sec. After fuser
motor is stabilized, the read signal
is at the H level for 1 sec
continuously.
TASKalfa CS- C2550 Paper Feed Motor Error. After Turn power Off/On.
3050ci, 3550ci, paper feed motor is driven, the
4550ci, 5550ci ready signal does not turn to L
within 2 sec. After paper feed motor
is stabilized, the ready signal is at
H level for 1 sec continuously.
TASKalfa CS- C2600 PF-720 & PF 760 Paper Conveying 10871087

250ci, 300ci, Motor Error. Lock signal exceeds
400ci, 500ci 450ms.
TASKalfa CS- C2700 Color Release Motor Error. After Turn power Off/On.
250ci, 300ci, driving of the color release motor
400ci, 500ci starts, the error signal is not at high
for (4) sec continuously. After
driving of the color release motor
starts, the release signal does not
go low within (5) sec.
TASKalfa CS- C2810 Waste Toner Motor Error. After Turn power Off/On.
250ci, 300ci, driving of the waste toner motor
400ci, 500ci starts, the error signal is not high
for (2) sec continuously.
TASKalfa CS- C2812 Transfer Waste Toner Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- C2950 Motor Control PWB Communication Turn power Off/On.
250ci, 300ci, Error. A communication error from
400ci, 500ci the motor control PWB is detected
(10) times in succession. May be
accompanied by poor color
registration.
TASKalfa CS- C3100 Scanner Carriage Problem. Turn power Off/On.
250ci, 300ci, Scanner home position is not
400ci, 500ci detected at initialization or start of
TASKalfa CS- C3200 Exposure Lamp Problem. Input Turn power Off/On.
250ci, 300ci, value at the time of exposure lamp
400ci, 500ci illumination does not exceed the
threshold value within (5) sec.
TASKalfa CS- C3210 CIS Lamp Problem. Input value at Turn power Off/On.
250ci, 300ci, the time of CIS lamp illumination
400ci, 500ci does not exceed the threshold
value within (5) sec.
TASKalfa CS- C3300 Optical System (AGC) Problem. Turn power Off/On.
250ci, 300ci, After AGC correct input is not
400ci, 500ci obtained at the CCD.
TASKalfa CS- C3310 CIS (AGC) Problem. After AGC Turn power Off/On.
250ci, 300ci, correct input is not obtained at the
400ci, 500ci CIS.
TASKalfa CS- C3500 Communication Error Between Turn power Off/On.
250ci, 300ci, Scanner and ASIC.
400ci, 500ci
TASKalfa CS- C3900 ISC PWB Backup Memory Turn power Off/On.
250ci, 300ci, Read/Write Problem. Read & Write
400ci, 500ci data does not match.
TASKalfa CS- C3910 ISC PWB Backup Memory Data Turn power Off/On.
250ci, 300ci, Problem. Data in a specified area
400ci, 500ci of the backup memory does not
TASKalfa CS- C4000 Polygon Motor Synchronization Turn power Off/On.
250ci, 300ci, Problem. The rated speed
400ci, 500ci achievement signal doesn't go low
withing 48 sec of polygon motor
activation.
TASKalfa CS- C4010 Polygon Motor Steady-State Turn power Off/On.
250ci, 300ci, Problem. The rated achievement
400ci, 500ci signal turns to high every other 24
stabilization.
TASKalfa CS- C4100 BD Initialization Problem. At Turn power Off/On.
250ci, 300ci, initialization, ASIC of the engine
400ci, 500ci PWB detects a beam detect error
for 1 sec after polygon motor
activation.
TASKalfa CS- C5101 Main High Voltage K Error. Turn power Off/On.
250ci, 300ci, Abnormality of the K charge roller is
TASKalfa CS- C5102 Main High Voltage C Error. Turn power Off/On.
250ci, 300ci, Abnormality of the C charge roller is
TASKalfa CS- C5103 Main High Voltage M Error. Turn power Off/On.
250ci, 300ci, Abnormality of the M charge roller
400ci, 500ci is detected during Vpp adjustment.
TASKalfa CS- C5104 Main High Voltage Y Error. Turn power Off/On.
250ci, 300ci, Abnormality of the Y charge roller is

250ci, 300ci, detected less than the Ready
400ci, 500ci indication temperature for 90 sec
during warmup. Thermistor1
sec during standby. Thermistor1
does not reach 75C/167F for 30
sec during warmup.

250ci, 300ci, Temperature. The fuser abnormally
400ci, 500ci high signal is detected for 60 sec or
more.
250ci, 300ci, 1 Temperature. The fuser
for 1 sec.
TASKalfa CS- C6030 Fixing Thermistor 1 Break Error. 10871087
250ci, 300ci, Thermistor1 does not detect
400ci, 500ci temperature rise of 1C/1.8F for 10
sec. When the difference between
thermistor1 and thermistor2
becomes 100C/212F or more.
TASKalfa CS- C6040 Fixing Heater Error. Thermistor1 10871087

250ci, 300ci, detects temperature change of
400ci, 500ci 20C/36F for 160ms, 100 times or
more since the power is turned On.
TASKalfa CS- C6050 Abnormally Low Fuser Thermistor1 10871087

250ci, 300ci, Temperature. During printing the
400ci, 500ci temperature at the heat roller is
lower than 100C/212F for 1 sec
continuously.
250ci, 300ci, detected less than 100C/212F for
400ci, 500ci 120 sec during driving. Thermistor2
sec during driving.
TASKalfa CS- C6120 Abnormal High Fuser Thermistor2 10871087

250ci, 300ci, Temperature. The fuser
for 1 sec.
TASKalfa CS- C6130 Fuser Thermistor2 Break Error. 10871087
250ci, 300ci, Thermistor2 detected less than
400ci, 500ci 30C/86F for 45 sec during driving.
TASKalfa CS- C6200 Fuser Heater 1 Edge Break. During 10871087
250ci, 300ci, warmup thermistor1 does not
400ci, 500ci detect a rise of 1C/1.8F for 10 sec.
Thermistor1 does not reach
90C/194F after 30 seconds during
warmup.
TASKalfa CS- C6220 Abnormally High Fuser Thermistor1 10871087

250ci, 300ci, Edge Temperature. Fuser
for 1 sec.
TASKalfa CS- C6230 Fuser Thermistor1 Edge Break 10871087
250ci, 300ci, Error. Fuser thermistor1 detects
400ci, 500ci 40C/104F or lower for 30 sec.
TASKalfa CS- C6400 Zero-Cross Signal Error. While 10871087
250ci, 300ci, fuser heater On/Off control is
400ci, 500ci performed, the zero-cross signal is
TASKalfa CS- C6410 Fuser Unit Type Mismatch Problem. Turn power Off/On.
250ci, 300ci, Absence of the fuser unit is
TASKalfa CS- C7000 Toner Motor Problem. After Turn power Off/On.
250ci, 300ci, activation of the toner motor the
400ci, 500ci error signal is not high for 500ms
continuously.
TASKalfa CS- C7100 Toner Container Motor Error. The Turn power Off/On.
250ci, 300ci, rate speed acheivement signal
400ci, 500ci does not go low within 2 sec of
toner container motor activation.
The rated speed achievement
signal does not go high for 1 sec
after the toner container motor
speed is stabilized.
TASKalfa CS- C7101 Toner Sensor K Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7102 Toner Sensor C Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7103 Toner Sensor M Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7104 Toner Sensor Y Problem. Toner Turn power Off/On.
for 3 sec.
TASKalfa CS- C7200 Broken Internal Thermistor Wire. An Turn power Off/On.
250ci, 300ci, abnormal value is detected in the
400ci, 500ci input data to inner temperature
sensor 1.
TASKalfa CS- C7210 Short-Circuited Internal Thermistor. Turn power Off/On.
sensor 1.
TASKalfa CS- C7240 Broken Internal Thermistor2 Wire. Turn power Off/On.
sensor 2.
TASKalfa CS- C7250 Short-Circuited Internal Turn power Off/On.
250ci, 300ci, Thermistor2. An abnormal value is
400ci, 500ci detected in the input data to inner
TASKalfa CS- C7401 Developing Unit K Type Mismatch Turn power Off/On.
400ci, 500ci developing unit BK is detected.
TASKalfa CS- C7402 Developing Unit C Type Mismatch Turn power Off/On.
400ci, 500ci developing unit C is detected.
TASKalfa CS- C7403 Developing Unit M Type Mismatch Turn power Off/On.
400ci, 500ci developing unit M is detected.
TASKalfa CS- C7404 Developing Unit Y Type Mismatch Turn power Off/On.
400ci, 500ci developing unit Y is detected.
TASKalfa CS- C7411 Drum Unit K Type Mismatch Turn power Off/On.
400ci, 500ci BK is detected.
TASKalfa CS- C7412 Drum Unit C Type Mismatch Turn power Off/On.
400ci, 500ci C is detected.
TASKalfa CS- C7413 Drum Unit M Type Mismatch Turn power Off/On.
400ci, 500ci M is detected.
TASKalfa CS- C7414 Drum Unit Y Type Mismatch Turn power Off/On.
400ci, 500ci Y is detected.
TASKalfa CS- C7420 Transfer Belt Unit Type Mismatch Turn power Off/On.
250ci, 300ci, Problem. Absence of the transfer
400ci, 500ci belt unit is detected.
TASKalfa CS- C7800 Broken External Thermistor Wire. Turn power Off/On.
400ci, 500ci the input data to outer temperature
sensor.
TASKalfa CS- C7901 Drum K EEPROM Error. No Turn power Off/On.
TASKalfa CS- C7902 Drum C EEPROM Error. No Turn power Off/On.

TASKalfa CS- C7903 Drum M EEPROM Error. No Turn power Off/On.

TASKalfa CS- C7904 Drum Y EEPROM Error. No Turn power Off/On.
TASKalfa CS- C7911 Developing Unit K EEPROM Error. Turn power Off/On.
TASKalfa CS- C7912 Developing Unit C EEPROM Error. Turn power Off/On.
TASKalfa CS- C7913 Developing Unit M EEPROM Error. Turn power Off/On.
TASKalfa CS- C7914 Developing Unit Y EEPROM Error. Turn power Off/On.
TASKalfa CS- C7950 High Voltage Control PWB Error. A Turn power Off/On.
250ci, 300ci, communication error from the high
400ci, 500ci voltage control PWB is detected
(10) times successively.
TASKalfa CS- C8020 PH-5A Punch Motor Problem. The 10871087
250ci, 300ci, lock signal of the punch motor is
400ci, 500ci detected exceeding 500ms during
TASKalfa CS- C8030 DF-780 Tray Upper Limit Detection 10871087
250ci, 300ci, Problem. When tray elevation
400ci, 500ci motor raises a tray, the upper limit
TASKalfa CS- C8040 DF-780 Belt Problem. The belt 10871087

250ci, 300ci, sensor does not turn On/Off within
400ci, 500ci a specified time of the belt solenoid
turning On.
2.5 sec. Jam 88.

1.5 sec.
TASKalfa CS- C8070 DF-760 Internal Tray 10871087

250ci, 300ci, Communication Error. The
400ci, 500ci connection is detected, but
the internal tray.
TASKalfa CS- C8140 DF-760 Main Tray Problem. Main 10871087
250ci, 300ci, tray is not detected in not detected
400ci, 500ci by main tray top limit detection
main tray ascent.
TASKalfa CS- C8140 DF-780 Tray Elevation Motor 10871087

250ci, 300ci, Problem. Tray lower limit sensor or
400ci, 500ci paper suface sensor1 or sensor2
cannot be detected as On within 10
sec of tray elevation motor
activation.

3 sec. Jam 88.

3 sec. Jam 88.

sec.
TASKalfa CS- C8210 DF-780 Stapler Problem. Jam 88 10871087
250ci, 300ci, indication.
400ci, 500ci
sec.
TASKalfa CS- C8230 DF-760 Stapler Motor Problem. 10871087
250ci, 300ci, Jam 82 is indicated.
400ci, 500ci
TASKalfa CS- C8300 BF-720 Centerfold Unit 10871087

250ci, 300ci, Communiation Error. Although the
400ci, 500ci connection is detected,

1000ms.
TASKalfa CS- C8320 BF-720 Centerfold Paper 10871087

250ci, 300ci, Conveying Belt Motor Problem.
2500ms.

activation.
TASKalfa CS- C8330 BF-720 Blade Motor Problem. 10871087
400ci, 500ci position is not detected within
1500ms.

activation.
TASKalfa CS- C8340 BF-720 Centerfold Staple Motor 10871087
250ci, 300ci, Problem. Jam 89.
400ci, 500ci
1000ms.
TASKalfa CS- C8350 DF-780 Roller Motor Problem. The 10871087

250ci, 300ci, roller sensor does not turn On/Off
400ci, 500ci within the specified time of roller
motor activation.
TASKalfa CS- C8360 BF-720 Centerfold Main Motor 10871087
250ci, 300ci, Problem. The motor lock signal is
400ci, 500ci detected for more than 1000ms
during activation.
TASKalfa CS- C8360 DF-780 Slide Motor Problem. The 10871087

250ci, 300ci, slide sensor does not turn On/Off
400ci, 500ci within the specified time of slide
motor activation.
TASKalfa CS- C8440 DF-780 Sensor Adjusting Problem. 10871087
250ci, 300ci, The paper entry sensor cannot be
400ci, 500ci adjusted within the specified range.
TASKalfa CS- C8460 DF-780 EEPROM Problem. 10871087

250ci, 300ci, Reading from or writing to the
400ci, 500ci finisher EEPROM cannot be
performed.
TASKalfa CS- C8500 MT-720 Communication Error. The 10871087
250ci, 300ci, connection is detected, but
400ci, 500ci communication is not possible with
the mailbox.
TASKalfa CS- C8510 MT-720 Drive Motor Problem. The 10871087
250ci, 300ci, motor lock signal is detected for
400ci, 500ci more than 500ms during mailbox
drive motor activation.
TASKalfa CS- C8800 DF-760 Document Finisher Turn power Off/On.

400ci, 500ci communication error from the
document finisher is detected (10)
times successively.
TASKalfa CS- C8900 DF-760 Backup Memory Data Turn power Off/On.
TASKalfa CS- C8910 PH-5A Backup Memory Data Turn power Off/On.
TASKalfa CS- C8930 BF-720 Backup Memory Data Turn power Off/On.
TASKalfa CS- C9000 DP-750/DP-760 Communication Turn power Off/On.

TASKalfa CS- C9040 DP-750/DP-760 Lift Motor 10871087
250ci, 300ci, Ascention Error. The tray upper
400ci, 500ci limit switch does not turn On within
TASKalfa CS- C9050 DP-750/DP-760 Lift Motor Descent 10871087

250ci, 300ci, Error. The tray lower limit switch
400ci, 500ci does not turn On within 2 sec of DP
lift motor activation.
TASKalfa CS- C9060 DP-750/DP-760 EEPROM Error. 10871087
250ci, 300ci, Read and write data does not
400ci, 500ci match. Data in the specified ara of
250ci, 300ci, Between DP & SHD. A
250ci, 300ci, Between DP & CIS. A
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci

250ci, 300ci,
400ci, 500ci
error).
error).
250ci, 300ci,
400ci, 500ci
400ci, 500ci
down).
down).
process down).
down).
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF515 Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- CF526 System Error: Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- F000 Operation Panel PWB Turn power Off/On.
250ci, 300ci, Communication Error.
400ci, 500ci
TASKalfa CS- F040 Engine PWB Communication Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- F041 Scanner PWB Communication Turn power Off/On.

400ci, 500ci
TASKalfa CS- F050 Engine ROM Checksum Error. Turn power Off/On.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- F090 Fax Control PWB Communication Turn power Off/On.
400ci, 500ci
250ci, 300ci, response or line busy after the set Uxxxxx: all other modems
400ci, 500ci number of redials.
250ci, 300ci, Transmission was interruped by a Uxxxxx: all other modems
250ci, 300ci, Reception was interrupted by a Uxxxxx: all other modems
250ci, 300ci, Recording paper on the destination Uxxxxx: all other modems
400ci, 500ci unit has run out during reception.
250ci, 300ci, request was received from the host Uxxxxx: all other modems
400ci, 500ci center but interrupted because of a
number.
250ci, 300ci, Subaddress-based relay reception Uxxxxx: all other modems
250ci, 300ci, request (confidential or reverse Uxxxxx: all other modems
400ci, 500ci polling) was received but
400ci, 500ci was interrupted because the
was not registered.
number.
number.
400ci, 500ci received but data was not present
encryption.
being accessed.
being accessed.
registered.
accessed.
250ci, 300ci, destination transmitter Uxxxxx: all other modems
400ci, 500ci disconnected because the permit
registered.
TASKalfa CS- E00460 or U00460 Fax Communication Error: Ecrypted Exxxxx: V.34 modem,
250ci, 300ci, reception request was received but Uxxxxx: all other modems
accessed.
250ci, 300ci, Ecryption reception was interrupted Uxxxxx: all other modems
400ci, 500ci because the encryption key for the
registered.
TASKalfa CS- E00500 or U00500 Fax Communication Error: Multiple Exxxxx: V.34 modem,
250ci, 300ci, communication was interrupted and Uxxxxx: all other modems
400ci, 500ci the call was not made on
250ci, 300ci, document processor cover is open. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Document jam or the document Uxxxxx: all other modems
400ci, 500ci length exceeds the maximum.
250ci, 300ci, scanning section problem Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, document feed. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Document length exceeded the Uxxxxx: all other modems
400ci, 500ci limit of the bitmap memory capacity.
250ci, 300ci, Recording section cover open. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, Recording paper jam. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, writing section problem. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00614 or U00614 Fax Communication Error: Nearly Exxxxx: V.34 modem,
250ci, 300ci, empty of recording paper. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00615 or U00615 Fax Communication Error: Empty of Exxxxx: V.34 modem,
250ci, 300ci, recording paper. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, fixing unit problem. Uxxxxx: all other modems
400ci, 500ci
250ci, 300ci, drive motor problem. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00655 or U00655 Fax Communication Error: CTS Exxxxx: V.34 modem,
250ci, 300ci, was not activated after RTS due to Uxxxxx: all other modems
400ci, 500ci a modem error.
TASKalfa CS- E00656 or U00656 Fax Communication Error: Data Exxxxx: V.34 modem,
250ci, 300ci, was not transmitted after CTS was Uxxxxx: all other modems
400ci, 500ci activated due to a modem error.
TASKalfa CS- E00670 or U00670 Fax Communication Error: Power Exxxxx: V.34 modem,
250ci, 300ci, was cut off during communication. Uxxxxx: all other modems
400ci, 500ci
TASKalfa CS- E00677 or U00677 Fax Communication Error: There Exxxxx: V.34 modem,
250ci, 300ci, was no file to transmit in the Uxxxxx: all other modems
400ci, 500ci memory transmission mode.
TASKalfa CS- E00690 or U00690 Fax Communication Error: System Exxxxx: V.34 modem,
250ci, 300ci, error. Uxxxxx: all other modems
400ci, 500ci
400ci, 500ci because of a problem in the
destination unit.
250ci, 300ci, transmission error occurred in G3 Uxxxxx: all other modems
400ci, 500ci mode, because of reception of a
RTN or PIN signal.
250ci, 300ci, transmission error re-occurred in Uxxxxx: all other modems
400ci, 500ci G3 mode after retry of transmission
in ECM mode.
400ci, 500ci mode. An RTN or PIN signal was
reception error.
400ci, 500ci mode. A page reception error
in ECM mode.
2400bps.
400ci, 500ci interrupted by a signal error. The
our make).
our make).
make).
units of our make).
exceeded (ECM).
400ci, 500ci interrupted by a signal error. T5
Transmission (ECM).
signal reception.
make).
make).
TASKalfa CS- E010x45 or U01045 Fax Communication Error: Exxxxx: V.34 modem,
MPS signal.
EOM signal.
EOP signal.
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
(ECM).
signal (ECM).
during handshake.
400ci, 500ci interrupted by a signal error. A brak
transmission.
reception.
400ci, 500ci interrupted by a signal error. A PIP
connection.
signal.
400ci, 500ci interrupted by a signal error. A DTC
DIS signal.
DTC (NSC) signal.
FTT signal.
MCF signal.
RTP signal.
RTN signal.
PIP signal.
PIN signal.
make).
PPR signal (ECM).
ERR signal (ECM).
RNR signal (ECM).
signal.
of a message.
communication).
(ECM).
(ECM).
(ECM).
(ECM).
(short protocol).
400ci, 500ci interrupted by a signal error. One
transmission.
in the V.34 mode.
400ci, 500ci interrupted by a signal error. A DIS
signal.
250ci, 300ci, invalid one-touch key was specified Uxxxxx: all other modems
400ci, 500ci during communication.
400ci, 500ci when calling in V.8 mode.
400ci, 500ci when called in V.8 mode.
not detected.
detected.
400ci, 500ci before starting T.30 protocol during
was not detected.
400ci, 500ci phase 3 (primary channel
detected.
detected.
250ci, 300ci, broadcast was refused by a relay Uxxxxx: all other modems
400ci, 500ci station because of a mismatch in
command was used.
250ci, 300ci, command failed because the Uxxxxx: all other modems
400ci, 500ci destination unit (relay station) had
250ci, 300ci, command from a command station Uxxxxx: all other modems
400ci, 500ci failed because a telephone number
250ci, 300ci, broadcast was requested to a relay Uxxxxx: all other modems
400ci, 500ci station but failed because a
specified.
250ci, 300ci, Subaddress-based relay broadcast Uxxxxx: all other modems
400ci, 500ci transmission failed because the
received.
250ci, 300ci, interoffice subaddress-based relay Uxxxxx: all other modems
250ci, 300ci, document was present in the Uxxxxx: all other modems
400ci, 500ci destination unit when polling
reception started.
250ci, 300ci, reverse polling, although no original Uxxxxx: all other modems
400ci, 500ci was set in the destination unit,
250ci, 300ci, confidential polling reception, data Uxxxxx: all other modems
400ci, 500ci was not accumulated in the
400ci, 500ci buletin board reception, data was
250ci, 300ci, polling reception from a unit of our Uxxxxx: all other modems
400ci, 500ci make, operation was interrupted
400ci, 500ci buletin board reception, operation
number.
250ci, 300ci, reception was interupted because Uxxxxx: all other modems
400ci, 500ci of a mismatch in individual
numbers.
250ci, 300ci, confidential polling reception, the Uxxxxx: all other modems
400ci, 500ci confidential, the specified
400ci, 500ci bulletin board reception, the
400ci, 500ci
250ci, 300ci, Confidential polling reception was Uxxxxx: all other modems
numbers.
400ci, 500ci bulletin board reception was
250ci, 300ci, Confidential polling reception failed Uxxxxx: all other modems
destination unit.
250ci, 300ci, Interoffice subaddress-based Uxxxxx: all other modems
400ci, 500ci bulletin board reception failed
unit.
250ci, 300ci, confidential box specified for Uxxxxx: all other modems
400ci, 500ci confidential transmission was not
400ci, 500ci transmission mode, the specified
400ci, 500ci
250ci, 300ci, Confidential transmission failed Uxxxxx: all other modems
250ci, 300ci, Subaddress-based transmission Uxxxxx: all other modems
400ci, 500ci faild because the destination unit
250ci, 300ci, encrypted tranmission, the Uxxxxx: all other modems
400ci, 500ci specified encryption box was not
250ci, 300ci, Encrypted transmission failed Uxxxxx: all other modems
capability.
in ecryption keys.
250ci, 300ci, transmission with a specified Uxxxxx: all other modems
400ci, 500ci number, the set number of originals
250ci, 300ci, Password check transmission or Uxxxxx: all other modems
400ci, 500ci restricted transmission was
its phone number.
phone number.
TASKalfa CS- E09000 or U09000 Fax Communication Error: G3 Exxxxx: V.34 modem,
250ci, 300ci, communication was attempted but Uxxxxx: all other modems
400ci, 500ci failed because the destination unit
was a G2 machine.
250ci, 300ci, broadcast was requested from a Uxxxxx: all other modems
400ci, 500ci command station but memory
250ci, 300ci, subaddress-based relay reception Uxxxxx: all other modems
400ci, 500ci memory overflowed.
250ci, 300ci, was commanded but memory Uxxxxx: all other modems
400ci, 500ci overflowed in the destination unit
(relay station).
250ci, 300ci, overflowed during confidential Uxxxxx: all other modems
250ci, 300ci, overflowed in subaddress-based Uxxxxx: all other modems
400ci, 500ci confidential reception.
400ci, 500ci during confidential transmission.
400ci, 500ci during interoffice subaddress-based
transmission.
250ci, 300ci, overflowed during memory Uxxxxx: all other modems
400ci, 500ci during transmission.
250ci, 300ci, transmission failed because a Uxxxxx: all other modems
400ci, 500ci decoding error occurred.
250ci, 300ci, Transmission failed because an Uxxxxx: all other modems
400ci, 500ci error occurred during JBIG
encoding.
250ci, 300ci, Reception failed because an error Uxxxxx: all other modems
400ci, 500ci occurred during JBIG encoding.
TASKalfa CS- Send error. Job is Send Email Error: Host Name. Note the displayed error
250ci, 300ci, cancelled. Press SMTP server name is not set. Error number. Send errors are
400ci, 500ci [End]. 1101 SMTP server name. displayed on the panel
TASKalfa CS- Send error. Job is Send FTP Error: Host Name. Enter Note the displayed error
250ci, 300ci, cancelled. Press the disable host name/IP address. number. Send errors are
TASKalfa CS- Send error. Job is Send Email Error: Note the displayed error
250ci, 300ci, cancelled. Press Username/Password. User ID for number. Send errors are
400ci, 500ci [End]. 1102 the authentication is not entered or displayed on the panel
400ci, 500ci [End]. 1102 Name/Folder Name. Domain name displayed on the panel
400ci, 500ci [End]. 1102 Name/Folder Name. Host name displayed on the panel
250ci, 300ci, cancelled. Press File Name. Domain name is not number. Send errors are
400ci, 500ci [End]. 1103 entered. displayed on the panel
250ci, 300ci, cancelled. Press File Name. Connect to the folder number. Send errors are
400ci, 500ci [End]. 1103 which is not permitted for displayed on the panel
250ci, 300ci, cancelled. Press File Name. Assign disable folder number. Send errors are
400ci, 500ci [End]. 1103 path. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: No Recipient Note the displayed error
250ci, 300ci, cancelled. Press Address. The destination address is number. Send errors are
400ci, 500ci [End]. 1104 not specified. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Not Supported Note the displayed error
250ci, 300ci, cancelled. Press Protocol. SMTP protocol is set to number. Send errors are
TASKalfa CS- Send error. Job is Send SMB Error: Not Supported Note the displayed error
250ci, 300ci, cancelled. Press Protocol. SMB protocol is set to number. Send errors are
TASKalfa CS- Send error. Job is Send FTP Error: Not Supported Note the displayed error
250ci, 300ci, cancelled. Press Protocol. FTP protocol is set to number. Send errors are
TASKalfa CS- Send error. Job is Send Email Error: No Sender Info. Note the displayed error
250ci, 300ci, cancelled. Press Sender address is not entered. number. Send errors are
250ci, 300ci, cancelled. Press Connect. Select [Other number. Send errors are
400ci, 500ci [End]. 2101 Authenticate] when authenticating displayed on the panel
250ci, 300ci, cancelled. Press Connect. The specified server is number. Send errors are
400ci, 500ci [End]. 2101 not SMTP server. displayed on the panel
250ci, 300ci, cancelled. Press Connect. Enter the disable host number. Send errors are
400ci, 500ci [End]. 2101 name/IP address. displayed on the panel
250ci, 300ci, cancelled. Press Connect. Assign the wrong port number. Send errors are
400ci, 500ci [End]. 2101 number. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/ FTP Error: Cannot Note the displayed error
250ci, 300ci, cancelled. Press Connect With Timeout. The server number. Send errors are
400ci, 500ci [End]. 2102 is unable to communicate. displayed on the panel
TASKalfa CS- Send error. Job is Send FTP Error: Cannot Connect Note the displayed error
250ci, 300ci, cancelled. Press With Timeout. Send the server number. Send errors are
400ci, 500ci [End]. 2102 which does not support FTP server. displayed on the panel
250ci, 300ci, cancelled. Press Response Wait With Timeout. The number. Send errors are
400ci, 500ci [End]. 2103 server is unable to communicate. displayed on the panel
250ci, 300ci, cancelled. Press Network Transfer. Error occurs on number. Send errors are
400ci, 500ci [End]. 2201 the network. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/FTP Error: Network Note the displayed error
250ci, 300ci, cancelled. Press Transfer With Timeout. Error occurs number. Send errors are
400ci, 500ci [End]. 2202 on the network. displayed on the panel
TASKalfa CS- Send error. Job is Send TWAIN Error: Network Note the displayed error
250ci, 300ci, cancelled. Press Transfer With Timeout. Response is number. Send errors are
400ci, 500ci [End]. 2202 not returned from the server, above displayed on the panel
TASKalfa CS- Send error. Job is Send Email/FTP Error: Response Note the displayed error
250ci, 300ci, cancelled. Press Wait With Timeout. Response is not number. Send errors are
400ci, 500ci [End]. 2203 returned from the server, above displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Email Size Limit. Note the displayed error
250ci, 300ci, cancelled. Press The size of the email attachment number. Send errors are
400ci, 500ci [End]. 2204 exceeds its limit. displayed on the panel
TASKalfa CS- Send error. Job is Send Email/FTP Error: Server Note the displayed error
250ci, 300ci, cancelled. Press Response. The server is error number. Send errors are
400ci, 500ci [End]. 3101 status. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Server Note the displayed error
250ci, 300ci, cancelled. Press Response. Server setting is not number. Send errors are
400ci, 500ci [End]. 3101 authenticated normally. displayed on the panel
TASKalfa CS- Send error. Job is Send Email Error: Not Found Note the displayed error
250ci, 300ci, cancelled. Press Authentication Mechanism. number. Send errors are
400ci, 500ci [End]. 3201 Unsupported SMTP Authentication displayed on the panel
TASKalfa CS- Send error. Job is Send Software Error: Not Yet Power Off/On. Send errors
operation handle.
operation handle.
TASKalfa CS- Send error. Job is Send SoftwareError: Not Yet Power Off/On. Send errors
TASKalfa CS- Send error. Job is Send Software Error: Socket Power Off/On. Send errors
250ci, 300ci, cancelled. Press Create. Unable to create a are displayed on the panel
400ci, 500ci [End]. 7102 communication socket. only, and not recorded.
TASKalfa CS- Send error. Job is Send Software Error: Unknown Power Off/On. Send errors
250ci, 300ci, cancelled. Press Error. Unable to determine the are displayed on the panel
400ci, 500ci [End]. 720f cause. only, and not recorded.
TASKalfa CS- Send error. Job is Send Email/ SMB/ FTP/ TWAIN Note the displayed error
250ci, 300ci, cancelled. Press Error: Page Max Count Over. The number. Send errors are
400ci, 500ci [End]. 9181 number of pages of a send file displayed on the panel
TASKalfa CS- "Acceptable staple Is the acceptable staple count
250ci, 300ci, count exceeded." exceeded?
400ci, 500ci
TASKalfa CS- "Add paper in Is the indicated cassette out of
250ci, 300ci, cassette #." paper?
400ci, 500ci
TASKalfa CS- "Add paper to the Is the paper of the specified size
250ci, 300ci, multi-purpose tray. loaded in the multipurpose tray?
400ci, 500ci ## size."
TASKalfa CS- "Add staples." Has the document finisher run out
250ci, 300ci, of staples?
400ci, 500ci
TASKalfa CS- "Add toner [C][M][Y]

250ci, 300ci, [K]"
400ci, 500ci
TASKalfa CS- "Box Limit Document Box is full, and no
250ci, 300ci, Exceeded." further storage is available; Job is
400ci, 500ci cancelled. Repeat Copy Box is full,
available.
TASKalfa CS- "Cannot connect to
250ci, 300ci, Authentication
400ci, 500ci Server."
TASKalfa CS- "Cannot duplex print Did you select a paper size/type
250ci, 300ci, on this paper." that cannot be duplex printed?
400ci, 500ci
TASKalfa CS- "Cannot execute this Job is restricted by Job Accounting.
250ci, 300ci, job."
400ci, 500ci
TASKalfa CS- "Cannot offset this Did you select a paper size that
250ci, 300ci, paper." cannot be offset (A3, B4, A5R,
400ci, 500ci B6R, Folio, Ledger, Statement, &
8K)?
TASKalfa CS- "Cannot send fax." Is there a dial tone when the Hook
250ci, 300ci, button is pressed?
400ci, 500ci
TASKalfa CS- "Cannot send fax." Is Permitted Fax # or Permitted ID
250ci, 300ci, # registered correctly?
400ci, 500ci
TASKalfa CS- "Cannot send fax." Has a communication error
250ci, 300ci, occurred?
400ci, 500ci
TASKalfa CS- "Cannot staple at Have you selected a position that
250ci, 300ci, the specified cannot be stapled?
400ci, 500ci position."
TASKalfa CS- "Cannot staple this Did you select a paper size/type
250ci, 300ci, paper." that cannot be stapled?
400ci, 500ci
TASKalfa CS- "Check the cover." Are any covers open? Does the
250ci, 300ci, message indicate which cover is
400ci, 500ci open?
TASKalfa CS- "Check the Is the document processor open?
250ci, 300ci, document Is the top cover of the document
400ci, 500ci processor." processor open?
TASKalfa CS- "Check the finisher." Is the document finisher set
250ci, 300ci, correctly?"
400ci, 500ci
TASKalfa CS- "Clean the slit Dirt has been identified on the slit
250ci, 300ci, glass." glass.
400ci, 500ci
TASKalfa CS- "Close Document Is the document processor cover
250ci, 300ci, Processor Cover." open?
400ci, 500ci
TASKalfa CS- "Confidential The machine identifies the
250ci, 300ci, document detected." document guard pattern.
400ci, 500ci
TASKalfa CS- "Failed to specify job Job accounting is not specified in
250ci, 300ci, accounting." the print driver.
400ci, 500ci
TASKalfa CS- "Failed to store job

250ci, 300ci, retention data."
400ci, 500ci
TASKalfa CS- "Fax box limit Fax box is full, and no further
250ci, 300ci, exceeded." storage is available.
400ci, 500ci
TASKalfa CS- "Finisher tray is full Is the acceptable storage capacity
250ci, 300ci, of paper." exceeded for the document finisher
400ci, 500ci tray?"
TASKalfa CS- "Hard Disk error. Job An error has occurred on the hard
250ci, 300ci, is cancelled. Press disk.
400ci, 500ci [End] ##"
TASKalfa CS- "Incorrect account The account ID# does not match.
250ci, 300ci, ID."
400ci, 500ci
TASKalfa CS- "Incorrect Login
250ci, 300ci, User Name or
400ci, 500ci Password."
TASKalfa CS- "Job Accounting The print count exceeded the
250ci, 300ci, restriction acceptable count restricted by Job
400ci, 500ci exceeded." Accounting.
TASKalfa CS- "Job Separator is full Is the maximum capacity of the job
250ci, 300ci, of paper." separator tray exceeded?
400ci, 500ci
TASKalfa CS- "KPDL error." A PostScript error has occurred.
250ci, 300ci,
400ci, 500ci
TASKalfa CS- "Machine Failure." An internal error has
250ci, 300ci, occurred.Make a note of the error
400ci, 500ci code number displayed on the
panel. See above.
TASKalfa CS- "Memory is full." Unable to continue the job, as the
250ci, 300ci, memory is used up."
400ci, 500ci
TASKalfa CS- "Paper Jam. ###" Make a note of the jam location
250ci, 300ci, number displayed on the panel.
400ci, 500ci Leave the machine On.
TASKalfa CS- "Removable memory An error has occurred on the USB
250ci, 300ci, error." stick memory or Compact Flash
TASKalfa CS- "Remove all Are there any originals left in the
250ci, 300ci, originals in the document processor?
400ci, 500ci document
processor."
TASKalfa CS- "Replace all
250ci, 300ci, originals and press
400ci, 500ci [Continue]."
TASKalfa CS- "Replace the waste The waste toner box is full.
250ci, 300ci, toner box."
400ci, 500ci
TASKalfa CS- "Scanner memory is Scanning cannot be performed due
250ci, 300ci, full." to insufficient memory for the
400ci, 500ci scanner. Is the acceptable
TASKalfa CS- "Set the waste toner The waste toner box is not installed
250ci, 300ci, box." correctly.
400ci, 500ci
TASKalfa CS- "Staple jam." The location of the jam will be
250ci, 300ci, indicated on the panel. Leave the
400ci, 500ci machine On.
TASKalfa CS- "System error. Turn Make a note of the jam location
250ci, 300ci, the main power number displayed on the panel.
400ci, 500ci switch off and on." See above.
TASKalfa CS- "The phone receiver
250ci, 300ci, is off the hook."
400ci, 500ci
TASKalfa CS- "The removable Is the removable memory formatted
250ci, 300ci, memory is not by this machine?
400ci, 500ci formatted."
TASKalfa CS- "The source file is The specified file is not found.
250ci, 300ci, not found."
400ci, 500ci
TASKalfa CS- "Top tray of the The exit tray at the top of the
250ci, 300ci, machine is full of machine is full.
400ci, 500ci paper."
TASKalfa CS- "Unknown Toner
250ci, 300ci, Installed [C][M][Y]
400ci, 500ci [K]"
TASKalfa CS- "Warning low Further scanning cannot be

250ci, 300ci, memory." performed due to insufficient
1) Repl fax card.

1) Repl main PWB.
1) Repl main PWB.
1) Reseat firmware EEPROM, 2)

Reload firmware, 3) Repl engine PWB.

PWB.

main PWB, 3) Repl. engine PWB.


main PWB.
1) Reseat the signal cable to CIS &
24 Start > Execute > Start > 1) Power Off/On 2) Reseat YC1 & YC2
power Off/On (tech only) @ main PCB and connectors @ HDD,
3) Reformat HDD, 4) Repl HDD, 5)
Repl main PWB.

main PWB.
1) Repl main PWB.

control PWB.
1) Reseat YC8 & 9 @ main PWB, YC3

& 4 @ IFPWB, and YC1 & YC2 @
IFPWB, 2) Repl fax control PWB, 3)
Repl main PWB.

compatible fax control PWB.
1) Replace power supply PWB.
1) Replace power supply PWB.
power Off/On. Reseat YC3 & YC12 @ relay PWB,
YC17 & YC1 @ feed PWB1, and YC6
@ engine PWB (for lift motor), 3)
motor, 4) Repl Relay PWB, 5) Repl
feed PWB1, 6) Repl engine PWB.
power Off/On. Reseat YC3 & YC1 @ feed PWB 2,
and YC4 @ engine PWB (for lift
Repl lift motor, 4) Repl feed PWB 2, 5)
Repl engine PWB.
power Off/On. Reseat YC3 & YC1 @ feed PWB 2,
and YC4 @ engine PWB (for lift
Repl lift motor, 4) Repl feed PWB 2, 5)
Repl engine PWB.
power Off/On. Reseat connector YC7 @ PF main
PWB, 3) Pinout harnass, 4) Repl lift
motor, 5) Repl PF main PWB.
power Off/On. Reseat connector YC5 @ SM main
motor, 5) Repl SM main PWB.
power Off/On. Reseat connector YC8 @ SD main
motor, 5) Repl SD main PWB.
906 Start > Execute > Start > 1) Re-seat harness connectors from
power Off/On. YC1 @ SM main PWB to YC19 @
Repl SM main PWB.
906 Start > Execute > Start > 1) Re-seat connector YC11 @ SM
power Off/On. main PWB and SM multi feed sensor,
2) Repl SM multi feed sensor, 3) Repl
SM main PWB.
906 Start > Execute > Start > 1) Re-seat connector YC11 @ SM
power Off/On. main PWB and SM multi feed sensor,
2) Repl SM multi feed sensor, 3) Repl
SM main PWB.
906 Start > Execute > Start > 1) Install SM on a compatible device.
power Off/On.
906 Start > Execute > Start > 1) Install the paper feeder on a
power Off/On. compatible device.

PWB and YC13 @ PF main PWB, 2)
Pinout harnass, 3) Repl PF main
PWB and YC1 @ SM main PWB, 2)
Pinout harnass, 3) Repl SM main

PWB and YC13 @ SD main PWB, 2)
Pinout harnass, 3) Repl SD main

PWB and YC13 @ PF main PWB, 2)
Pinout harnass, 3) Repl PF main
PWB.
PWB and YC1 @ SM main PWB, 2)
Pinout harnass, 3) Repl SM main
PWB.
PWB and YC13 @ SD main PWB, 2)
Pinout harnass, 3) Repl SD main
PWB.

YC9 @ engine PWB, YC3 & YC7 @
motor control PWB, and developing
motor K connector, 3) Check that
black developing unit turns/not seized,
4) Repl developing motor K, 5) Repl
engine PWB.
1) Run sim U030 (DLP(CMY)) to

motor control PWB, and developer
motor, 3) Repl developing motor CMY,
4) Repl engine PWB.
motor control PWB and drum motor K,
3) Repl drum motor K, 4) Repl motor

motor control PWB and drum motor
CMY, 3) Repl drum motor CMY, 4)
engine PWB.

motor control PWB and drum motor C,
3) Repl drum motor C, 4) Repl motor

motor control PWB and drum motor M,
3) Repl drum motor M, 4) Repl motor

motor control PWB and drum motor Y,
3) Repl drum motor Y, 4) Repl motor

motor control PWB and drum motor K,
3) Repl drum motor K, 4) Repl motor

motor control PWB and drum motor C,
3) Repl drum motor C, 4) Repl motor

motor control PWB and drum motor M,
3) Repl drum motor M, 4) Repl motor
motor control PWB and drum motor Y,
3) Repl drum motor Y, 4) Repl motor
1) Run sim U030 (Fuser) to check for

drive problems, 2) Reseat YC6 @
engine PWB, YC1 & YC18 @ Feed
PWB1, and fuser motor, 3) Repl fuser
1) Run sim U030 (Feed) to check for

drive problems, 2) Reseat YC4 @
engine PWB, YC1 & YC2 @ feed
PWB2, and paper feed motor
connector, 3) Repl paper feed motor,
4) Repl feed PWB2, 5) Repl engine
PWB.
power Off/On. connectors on engine PWB and PF
PF paper conveying motor, 5) Repl PF

color release motor, 5) Repl engine
PWB.

4) Repl engine PWB.
1) Unclog transfer waste toner augers.
Re-install plug. 2) Install Q&A mod
regarding springs. (elheather)
1) Reseat YC14 & YC15 @ engine

PWB and motor controller connectors,
2) Repl motor control PWB, 4) Repl
engine PWB.
YC7 & YC8 @ ISM PWB, HPS
connector, & scanner motor connector
3) Repl home position switch, 4) Repl
scanner motor, 5) Repl ISM PWB, 6)
Repl ISC PWB.
1) Reseat YC5 @ ISM PWB, 2)

shading plate, 5) Repl lamp & inverter
PWB, 6) Repl ISM PWB, 7) Repl ISC
PWB, 8) Replace CCD PWB.
1) Reseat connectors on the ISM PWB

& DP drive PWB, 2) Reseat conn @
inverter PWB, 3) Repl DP inverter
PWB, 4) Repl CIS, 5) Repl DP driver
PWB.
inverter PWB, 3) Repl ISM PWB, 4)
Repl ISC PWB, 5) Repl CCD PWB.
1) Reseat inverter PWB connectors, 2)

Repl inverter PWB, 3) Repl CIS, 4)
Repl DP driver PWB.
@ ISC PWB, 2) Repl ISC PWB, 4)
Repl CCD PWB.

engine PWB.

engine PWB.

engine PWB.
1) Reseat or repl K charge roller unit.
163 Start > Execute > Start > 1) Defective heater 1 or thermostat1 or
when indicated Power thermistor 1. Repl fuser unit, 2) Repl
PWB.
when indicated Power supply PWB.
Off/On.
163 Start > Execute > Start > 1) Defective thermistor 1. Repl fuser
163 Start > Execute > Start > 1) Defective heater 1. Repl fuser unit,
when indicated Power 2) Repl engine PWB, 3) Repl power
Off/On. supply PWB.
when indicated Power thermistor2. Repl fuser unit, 2) Repl
PWB.
163 Start > Execute > Start > 1) Defective heater1 or thermistor1 or
when indicated Power thermostat1. Repl fuser unit, 2) Repl
PWB.
when indicated Power voltage. 2) Reseat YC4 @ engine
Off/On. PWB & YC10 @ PSU, 3) Repl engine
PWB, 3) Repl PSU.
1) Reseat fuser unit. 2) Install the
correct type of fuser unit.

Repl engine PWB.

toner container motor connectors, 3)
Run sim 030 to check if remote signal
YC26-A7 goes low. If yes, repl toner
container motor, 4) If no, repl engine
PWB.
1) Repl developing unit K, 2) Repl
main front PWB, 3) Repl engine PWB.
1) Repl developing unit C, 2) Repl sub

1) Repl developing unit M, 2) Repl sub

1) Repl developing unit Y, 2) Repl sub




Repl engine PWB.

Repl engine PWB.

unit.
unit.
unit.
unit.
Repl drum unit.
Repl drum unit.
Repl drum unit.
Repl drum unit.
unit.

Repl drum unit K.

Repl drum unit C.

Repl drum unit M.
Repl drum unit Y.

Repl developing unit K.



high voltage contol PWB connectors,
2) Repl high voltage control PWB, 3)
Repl engine PWB.
906 Start > Execute > Start > 1) Reseat punch unit connectors, 2)
power Off/On. Repl punch motor, 3) Repl punch
906 Start > Execute > Start > 1) Reseat upper limit sensor
power Off/On. connector, 2) Repl upper limit sensor,
paper surface sensor1 or sensor2, 3)
906 Start > Execute > Start > 1) Reseat belt sensor & solenoid
power Off/On. connectors, 2) Repl belt sensor, 3)
Repl belt solenoid, 4) Repl finisher
main PWB.
main PWB.
main PWB.
906 Start > Execute > Start > 1) Reseat YC1 & YC4 @ internal tray
power Off/On. PWB, YC6 & YC24 @ finisher main
main PWB.
upper & lower limit detection sensors
& main tray upper surface detection
sensor, 4) Repl main tray motor, 5)
sensor1 or sensor2, 2) Reseat tray
finisher main PWB.
finisher main PWB.
Repl staple relay PWB, 4) Repl
finisher main PWB.
power Off/On. & stapler relay PWB connectors &
stapler motor connector, 2) Replace
stapler motor, 3) Repl stapler relay
906 Start > Execute > Start > 1) Reseat YC5 & YC20 @ finisher
power Off/On. main PWB, 2) Reseat YC1 & YC2 @
main PWB.
main PWB.
main PWB.
main PWB.
motor 1 connector, 2) Upgrade
firmware to v. 3.02 or newer, 3) Repl
centerfold side registration motor 1, 4)
Repl centerfold main PWB, 5) Repl
finisher main PWB.
906 Start > Execute > Start > 1) Reseat roller sensor & roller motor
power Off/On. connectors, 2) Repl roller sensor, 3)
Repl roller motor, 4) Repl finisher main
PWB.
906 Start > Execute > Start > 1) Reseat slide sensor & slide motor
power Off/On. connectors, 2) Repl slide sensor, 3)
Repl slide motor, 4) Repl finisher main
PWB.
PWB.
power Off/On.
main PWB.
main PWB.
PWB & finisher main PWB. 2)
Upgrade firmware to v. 3.02 or newer,
3) Repl finisher main PWB, 4) Repl
engine PWB.
main PWB. 2) Install EEPROM
correctly, 3) Repl finisher main PWB.

Repl punch PWB.
PWB. 2) Install EEPROM correctly 3)
Repl centerfold main PWB.
1) Reseat YC6 @ ISM PWB & DP

connector, 2) Repl DP drive PWB, 3)
Repl ISM PWB.
drive PWB.
3) Repl lift motor, 4) Repl DP drive
PWB.
906 Start > Execute > Start > 1) Reseat connectors @ DP drive
power Off/On. PWB, 2) Repl DP drive PWB.
power Off/On. CIS.

Division.

Division.

Division.

Division.

Division.

Division.

process).
segment).

recent version.


recent version.










1) Reformat HDD.



recent version.
1) Upgrade firmware, 2) Repl main

firmware DIMM then upgrade
firmware, 3) Repl main PWB, 4) Repl
main operation panel PWB.
1) Upgrade firmware using USB, only
with files pertaining to current model
(delete non-applicable files), 2) Repl
1) Repl main PWB, 2) Repl ISM PWB.
1) Repl engine PWB.
1) Repl main PWB.

Load paper.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.

phone provider.


phone provider.

phone provider.
phone provider.

phone provider.

phone provider.

phone provider.
phone provider.

phone provider.

phone provider.
phone provider.
Command Center.

address.


or [Domain@User].

to share name: @()!&#$%^~[]`


or [Domain@User].
folder.

Center.



in Command Center.

within LAN, etc.).
[Other].

Command Center.

address.

within LAN, etc.).
properly.

address.

properly.






properly.

authentication.

authentication.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.

less.

job.


job.
Replace the appropriate toner
container.

job. See your key

duplex.
[End]. See your key
If no, check that the modular cord is

connected at both ends. Then check
for local phone service.
Register the Permitted Fax # or
Permitted ID #. See chapter 6 of the
Fax Sys (Q) Operaton Guide.

stapling.
size/type [Continue] to print without
stapling.

processor.

blank and sending of the document is
cancelled.
[End]. See your key


press [Continue].
Enter the correct account ID#. See
you Key Operator/Administrator.

password.
Cannot print any more This job is



to cancel the job.

memory.
processor.

[Continue] to resume printing. Pres
Replace the waste toner box. One is




machine.

job.
If the toner container was taken from a
different machine of the same model
while it was displaying the "Add toner.
[C][M][Y][K]" message, ignore the
message and use the toner.

to cancel the job.
Wisecore 0xF330 Component: RIP. Category: RIP. Turn power Off/On.
Recovery impossible error
(CreatePrint and return back value
of API is indirect).
Fail to initialize.
Access failure to ME.
Failure to switch TASK.
IOBL process failure.
Wisecore 0xFB30 Component: Panel. Category: KI- Turn power Off/On.
Panel. Failed to connect the
communication of the controller
when starting up. Blue back screen.

Panel. Refused to connect the

Panel. Time to start up request
command (start up request
command could not be received).
Blue back screen. Cannot enter
maintenance mode.

Panel. Cut off of the communication
with the controller is detected -
waiting to receive: select () OK
return, recv() RX data length 0.
maintenance mode.

Panel. Time out for Response
telegraphic message (could not
receive response telegraphic
message within a fixed time). In
case on not through httpd, this error
occurs (in case it does not become
CGI time out).
Panel. Received abusive command
from controller. At this moment, only
the case that unexpected command
comes in when wating for the
startup request command.

Panel. Connection error is detected
when waiting for he response
controller. select () function
returned the error (other than
EINTR).

the error.

Panel. Communication error is
detected when transferring (using
UNIX domain) response telegraphic
message in the panel. send()
function returned the error (other
than EINTR).

Panel. Crucial error is detected
when processing receive/transfer of
the response telegraphic message
from controller. Failed to acquire
semafo???
Wisecore 0xFB3A Component: Panel. Category: KI- Turn power Off/On.

detected when sending required
response telegraphic message
from panel. send() function
EINTR).
Service Bulletin "Welcome" display User data and installed software

C031-2LC-0057 unchanged after 3 deleted (or possibly corrupt,
Jan 2012 min 30 sec possibly after U024).
Wisecore CF000 Component: HDD. Failure to Turn power Off/On.

initialize with "dbinit,
hostif_stat_chg" comand.
400ci, 500ci
Service Bulletin CF000 Operation panel-Main PWB Turn power Off/On.

C031-2LC-0057 comunication error. (Memory LED
Jan 2012 On? See #2)
CS-3050, CS- CF010 Main PWB Checksum Error/System Turn power Off/On.
4050, CS-5050 Error. Communication error
between panel and main controller.
CS-3050, CS- CF020 Memory Checksum Error/Operation Turn power Off/On.

4050, CS-5050 System Error.
CS-3050, CS- CF030 Main PWB System Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF040 Engine PWB Communication Error. Turn power Off/On.
4050, CS-5050
250ci, 300ci,
400ci, 500ci
CS-3050, CS- CF041 Scanner PWB Communication Turn power Off/On.
4050, CS-5050 Error.
CS-3050, CS- CF050 Engine ROM Checksum Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF060 Engine RAM Error. Turn power Off/On.
4050, CS-5050
CS-3050, CS- CF070 Flash ROM Error. Defective flash Turn power Off/On.
4050, CS-5050 ROM (which?).
CS-3050, CS- CF080 Flash ROM Error (during Turn power Off/On.
4050, CS-5050 download). Defective flash ROM
(which?).
CS-3050, CS- CF090 Fax System M Communication Turn power Off/On.
4050, CS-5050 Error.
Service Bulletin CF10x An error is detected at OS or some Turn power Off/On.
C031-2LC-0057 of device drivers.
Jan 2012
Service Bulletin CF11x An error is detected at OS or some Turn power Off/On.
C031-2LC-0057 of device drivers.
Jan 2012
Service Bulletin CF12x An error is detected at the Scan Turn power Off/On.
C031-2LC-0057 control section.
Jan 2012

250ci, 300ci,
400ci, 500ci
Service Bulletin CF13x An error is detected at the Panel Turn power Off/On.
Jan 2012
Wisecore CF131 Component: PCM. Category: OS. Turn power Off/On.

Failure to initialize with "dbinit,
hostif_stat_chg" comand.
Wisecore CF131 Component: PCM. Category: OS. Turn power Off/On.
Failure to acquire Entity data with
"dbinit, hostif_stat_chg" comand.
Service Bulletin CF14x An error is detected at the Fax Turn power Off/On.
Jan 2012

250ci, 300ci,
400ci, 500ci
Service Bulletin CF14A An error is detected at the Fax Turn power Off/On.
C031-2LC-0057 control section. KUIO error.
Jan 2012
CS-3050, CS- CF14F Power Source Secondary Side Turn power Off/On.
4050, CS-5050 Error/Operation System Error. The
operation decomes unstable after
recovering the power supply fail
(brownout or power drop). Wall
voltage is unstable or the main
power supply switch was turned
OFF/ON within 1 sec.
Wisecore CF14F Component: OS. Category: OS. Turn power Off/On.

Primary supply voltage dropped off
temporarily and recovery operation
was not stable. If the input power
supply voltage is not stable of the
Main SW is turned Off/On quickly
(about 1 second), this problem
occurs.
Service Bulletin CF14F An error is detected at the Fax Turn power Off/On.
C031-2LC-0057 control section. KUIO error.
Jan 2012
Service Bulletin CF15x An error is detected at the Turn power Off/On.

C031-2LC-0057 Authentication device control
Jan 2012 section. Card reader error.
Service Bulletin CF17x An error is detected at the print Turn power Off/On.
C031-2LC-0057 data control section.
Jan 2012
Service Bulletin CF18x An error is detected at the Video Turn power Off/On.
Jan 2012

250ci, 300ci,
400ci, 500ci

250ci, 300ci,
400ci, 500ci
Service Bulletin CF19x An error is detected at the OS or Turn power Off/On.
C031-2LC-0057 some of the device drivers.
Jan 2012
Service Bulletin CF1Ax An error is detected at the OS or Turn power Off/On.

Jan 2012
Service Bulletin CF1Bx An error is detected at the Security Turn power Off/On.
C031-2LC-0057 management section.
Jan 2012
Service Bulletin CF1Cx An error is detected at the File Turn power Off/On.
C031-2LC-0057 System management section.
Jan 2012
Service Bulletin CF1C4 An error is detected at the File Turn power Off/On.
C031-2LC-0057 System management section, with
Jan 2012 HDD Security Kit installed.
Service Bulletin CF1Dx An error is detected at the Image Turn power Off/On.
C031-2LC-0057 memory management section.
Jan 2012
Service Bulletin CF1D4 An error is detected at the Image Turn power Off/On.
C031-2LC-0057 memory management section,
Jan 2012 RAM allocation error.
Service Bulletin CF1Ex An error is detected at the OS or Turn power Off/On.

Jan 2012
Service Bulletin CF1Fx An error is detected at the OS or Turn power Off/On.

Jan 2012
Wisecore CF1FF Component: ScanSys. Category: Turn power Off/On.

ScanSys. When the scanner
scanning parameter from the
topside is in error.
Wisecore CF1FF Component: IPLogical. Category: Turn power Off/On.
PrintSystem. Could not obtain
instance of Config, SystemStatus.
Use below mentioned class:
ipl_search_output.cpp,
ipl_feeder_spec.cpp,
outputcheck.cpp.
Wisecore CF1FF Component: Machine Turn power Off/On.
Configuration. Category:
PrintSystem. Could not obtain
instance of Config, SystemStatus.
Use below mentioned class:
machine_status_engine.cpp.
Wisecore CF1FF Component: OutputMission. Turn power Off/On.

Category: PrintSystem. Increasing
and decreasing "Lib", in case that
even if there is no original
available, tried to process
increasing & decreasing.

Category: PrintSystem. In case to
specify some other value (indirect
value) other than single
sided/duplex/forced duplex for
increasing & decreasing "Lib".

Category: PrintSystem. In case of
the address for Job setting value
structure is NULL.
Category: PrintSystem. In case of
the code for output completion
notice is indirect.
Category: PrintSystem. When
writing the original information to
the storage, in case to get the reply
back as [Other Error].
get the reply as [Finisher out of
order Error], [No Feeder available
in search] from Paper feed/eject
"Lib".

get the reply as failure from rotation
calculation "Lib".
Wisecore CF1FF Component: PrintSystem. Turn power Off/On.
Category: PrintSystem. Could not
obtain instance of Config,
SystemStatus. Use below
mentioned class: print_startup.cpp.
Wisecore CF1FF Component: SVI. Category: Turn power Off/On.

LioPanel. Logical Error (In case of
given parameter is NULL).
Service Bulletin CF20x An error is detected at the OS or Turn power Off/On.
Jan 2012
Service Bulletin CF21x An error is detected at the Image Turn power Off/On.
C031-2LC-0057 processing section. DDR2 memory
Jan 2012 check. A certain part of the memory
may be faulty. The frequency of
failure occurrence is dependent on
the frequency of access to the
faulty bit. The ASIC may be faulty if
the memory is not.

error).
error).
the memory is not.
FS-1128MFP CF223 unknown Turn power Off/On.
the memory is not.

250ci, 300ci,
400ci, 500ci
400ci, 500ci
Service Bulletin CF24x An error is detected at the System Turn power Off/On.
C031-2LC-0057 management section. DDR2
Jan 2012 memory check. A certain part of the
memory may be faulty. The
frequency of failure occurrence is
dependent on the frequency of
access to the faulty bit. The ASIC
may be faulty if the memory is not.

down).
down).
process down).
Wisecore CF247 Component: ScanSys. Category: Turn power Off/On.
ScanSys. Library Error inside of
ScanSys.
Wisecore CF248 Component: UNKNOWN. Category: Turn power Off/On.
UNKNOWN.
FS-1128MFP CF248 Component: UNKNOWN. Category: Turn power Off/On.
UNKNOWN. Code present on with
Kyocera Barfode Font CF card
installed.
down).
Service Bulletin CF25x An error is detected at the Network Turn power Off/On.
Jan 2012
Wisecore CF257 Component: LFM. Category: Turn power Off/On.

FaxSys. KUIOLIB error. Poor
contact at the fax card card due to
mis-installation.
installation.
250ci, 300ci,
400ci, 500ci
Wisecore CF25F Component: LFM. Category: Turn power Off/On.
FaxSys. Instance Check Error,
Paramemter Error from topside.
Jan 2012
Wisecore CF26F Component: PrintSys. Category: Turn power Off/On.

PrintSys. It occurs when the error
noticed from VideoDriver. Use by
Video_Driver class: Function name,
factor can be found by the detail
code.
CS-3050, CS- CF26F Print System Other Errors. Bug of Turn power Off/On.
4050, CS-5050 v.2.03B has been fixed by v. 2.04A
(Booklet > Booklet Print).
250ci, 300ci,
400ci, 500ci
Jan 2012

250ci, 300ci,
400ci, 500ci
Jan 2012
Jan 2012
Service Bulletin CF2Ax An error is detected at the System Turn power Off/On.
Jan 2012
Service Bulletin CF2Bx An error is detected at the Network Turn power Off/On.
Jan 2012
Service Bulletin CF2Cx An error is detected at the Network Turn power Off/On.
Jan 2012
Service Bulletin CF2Dx An error is detected at the Network Turn power Off/On.
Jan 2012
Service Bulletin CF2Ex An error is detected at the Network Turn power Off/On.
Jan 2012
Service Bulletin CF2Fx An error is detected at the Network Turn power Off/On.
Jan 2012
Jan 2012
Jan 2012
Jan 2012
Wisecore CF320 Component: LioFax. Category: Turn power Off/On.

FaxSys. An Observer Deletion Error
occurred during salvage process.
Error received from the method on
EventManager or message Tx.
FaxSys. Segment code for LioFax
initialization is different from
"03KH".
FaxSys. Return address of Page
class when doing FAX Tx/Rx is
other abnormal error. Entity (Config,
BOX, etc.) access error.
FaxSys. Entity parameter error.
FaxSys. In case that the time when
Error came back from LFM.
FaxSys. IOBL error.
FaxSys. At the time of KUIOLIB
error, CodeChange error, FaxLib
error (Sender recorde, Entity
related error).
Wisecore CF32F Component: LioFax. Category: Turn power Off/On.
FaxSys. Instance Check Error.
Parameter Error from topside.
Service Bulletin CF33x An error is detected at the Scan Turn power Off/On.
Jan 2012
CS-3050, CS- CF336 ? Turn power Off/On.

4050, CS-5050
250ci, 300ci,
400ci, 500ci
Service Bulletin CF34x An error is detected at the Panel Turn power Off/On.
Jan 2012
Service Bulletin CF35x An error is detected at the Print Turn power Off/On.
Jan 2012
Jan 2012
C031-2LC-0057 management section. KUIO error.
Jan 2012

250ci, 300ci,
400ci, 500ci
C031-2LC-0057 Authentication/Permit management
Jan 2012 section.
Service Bulletin CF3Ax An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF3Bx An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF3Cx An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF3Dx An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF3Ex An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF3Fx An error is detected at the Entity Turn power Off/On.
Jan 2012
Wisecore CF3FF Component: RIP. Category: RIP. Turn power Off/On.

Other/System Crucial Error.
Service Bulletin CF40x An error is detected at the Entity Turn power Off/On.
Jan 2012
Jan 2012
Jan 2012
Wisecore CF423 Component: FaxJOB. Category: Turn power Off/On.

FaxSys. As the error came back at
IF for DocumentBox, JobInfo,
Config Entity.
Wisecore CF423 Component: FaxJob. Category: Turn power Off/On.
FaxSys. The error came back when
accessing (obtaining data, setting
data) to below Entity related:
job_ent(JobModel,JobInfo),
config_ent, reservation,
account(certificate), document_box.
CS-3050, CS- CF423 Fax System M Error. Wrong data or Turn power Off/On.
4050, CS-5050 value detected when the following
function is used. Or poor contact at
CS-3050, CS- CF423 Fax System M Error. The IF error Turn power Off/On.
4050, CS-5050 detects during system
authentication from
ACT_Account_Manager. Or poor
contact at fax card due to mis-
installation.
CS-2540, CS- CF423 Fax System Error. Wrong data or Turn power Off/On.
3040, CS-2560, value detected when the following
CS-3060 function is used. Or poor contact at
FaxSys. As the error came back
when obtaining IF for system
authentication from
ACT_Account_Manager.
FaxSys. The date obtained from
the below Entity related is
unexpected data: job_ent(JobInfo).
FaxSys. The error came back for
the IF of LioFax observer
addition/deletion.
Wisecore CF42F Component: FaxJob. Category: Turn power Off/On.
FaxSys. As handing over of the
NULL pointer in the class occurred.
As memory reservation with new in
heap domain is failed: Assert for
preventing from segment drop off.
Wisecore CF42F Component: FaxJob. Category: Turn power Off/On.

FaxSys. When generating the
class, fail new at obtaining data
domain, soft logic error (software
bug).
Jan 2012
Wisecore CF433 Component: NetClient. Category: Turn power Off/On.

ImageProcess. Entity Error.

ImageProcess. Entity Data Invalid.

ImageProcess. Other Library Error
(ImageLibrary, PageData,
EventManager).
Wisecore CF43F Component: NetClient. Category: Turn power Off/On.

ImageProcess. Crucial (no memory,
invalid parameter, etc.).
Jan 2012
Wisecore CF441 Component: CreateScan. Turn power Off/On.

Category: ImageProcess. Initialize
Error.

Category: ImageProcess. Entity
Data Invalid.

Category: ImageProcess.
Middleware Error (LioScanner
error).
Jan 2012
Wisecore CF451 Component: CreatePrint. Category: Turn power Off/On.

ImageProcess. Initialization Error.
CS-3050, CS- CF433 CF434 HDD Image Process Error. Turn power Off/On.
4050, CS-5050 CF437 CF43F Destruction of stored jobs on the
CF445 CF451 the keys for calling stored copy or

ImageProcess. Entity Data
Mismatch.
Wisecore CF45F Component: CreatePrint. Category: Turn power Off/On.

ImageProcess. Other Error.
C031-2LC-0057 image process section.
Jan 2012
Wisecore CF460 Component: CreateBox (Memory Turn power Off/On.

Tx). Category: ImageProcess.
Unrecoverable Error.
Wisecore CF463 Component: CreateBox (Memory Turn power Off/On.

Entity Error.
Wisecore CF46F Component: CreateBox (Memory Turn power Off/On.
Crucial (no memory, invalid
parameter, etc.).

Service Bulletin CF46F An error is detected at the Print Turn power Off/On.
Jan 2012
C031-2LC-0057 edit process control section.
Jan 2012
Wisecore CF470 Component: CreateFax. Category: Turn power Off/On.

ImageProcess. Unrecoverable
Error.
Wisecore CF473 Component: CreateFax. Category: Turn power Off/On.

Wisecore CF47F Component: CreateFax. Category: Turn power Off/On.

ImageProcess. Crucial (no memory,
invalid parameter, etc.).
Jan 2012
Wisecore CF484 Component: Edit. Category: Turn power Off/On.
ImageProcess. Data Invalid
(PageData).
Wisecore CF487 Component: Edit. Category: Turn power Off/On.

ImageProcess. Other Library Error
(ImageLibrary).
Wisecore CF48F Component: Edit. Category: Turn power Off/On.

ImageProcess. Crucial.
Jan 2012
Wisecore CF490 Component: Output(Fax). Turn power Off/On.

Category: ImageProcess.
Unrecoverable Error.

Error.
Data Invalid.
CS-3050, CS- CF45F CF453 HDD Image Process Error. Turn power Off/On.
4050, CS-5050 CF454 CF45F Destruction of stored jobs on the
CF46F CF470 the keys for calling stored copy or
CF473 CF47F scanner job from a custom box.
CF484 CF487
CF48F CF490
CF493 CF494
Service Bulletin CF4Ax An error is detected at the Print Turn power Off/On.
Jan 2012
Service Bulletin CF4Cx An error is detected at the Print Turn power Off/On.
Jan 2012
Service Bulletin CF4Dx An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF4Ex An error is detected at the Entity Turn power Off/On.
Jan 2012
Service Bulletin CF4Fx An error is detected at the Job Turn power Off/On.
Jan 2012
Jan 2012
Service Bulletin CF51x An error is detected at the Job Turn power Off/On.
C031-2LC-0057 execution section.
Jan 2012
Jan 2012
Jan 2012
Wisecore CF530 Component: ReportEventService. Turn power Off/On.

Category: RIP. Recovery
impossible error: Thread Create
failed.
Wisecore CF530 Component: Turn power Off/On.
SVCTL_FaxRx_Event_Control.
Category: KI Sc. As failed to obtain
EM_FaxRx_Ec_Event_Fax_Enable
.

SVCTL_Reservation_Event_Contro
l. Category: KI Sc. As failed to
notice the event for
EM_Rsv_EC_op_Event_FaxJob_R
eady.

SVCTL_Job_Start_Command. As
JobInfo giving to
JSM_JobServiceManager is NULL.
Wisecore CF533 Component: PJL. Category: RIP. Turn power Off/On.

Entity error: when CLITICAL
ERROR occurred at ME access.
Wisecore CF533 Component: ReportEventService. Turn power Off/On.
Category: RIP. Entity error: when
CLITICAL ERROR occurred at ME
access.
Jan 2012
Wisecore CF551 Component: MLPRN. Category: Turn power Off/On.

NetAppl. Task generation error.
Wisecore CF551 Component: MLPRT. Category: Turn power Off/On.
Wisecore CF551 Component: EVR_LGS. Category: Turn power Off/On.
Jan 2012
Jan 2012
Service Bulletin CF58x An error is detected at the Service Turn power Off/On.
Jan 2012
Jan 2012
Service Bulletin CF5Ax An error is detected at the Service Turn power Off/On.
Jan 2012
Service Bulletin CF5Bx An error is detected at the Service Turn power Off/On.
Jan 2012
Service Bulletin CF5Cx An error is detected at the Service Turn power Off/On.
Jan 2012
Service Bulletin CF5Dx An error is detected at the Service Turn power Off/On.
Jan 2012
Service Bulletin CF5Ex An error is detected at the Service Turn power Off/On.
Jan 2012
Service Bulletin CF5Fx An error is detected at the Service Turn power Off/On.
Jan 2012

C031-2LC-0057 Maintenance management section.
Jan 2012
Service Bulletin CF61x An error is detected at the Report Turn power Off/On.
C031-2LC-0057 Compiling section.
Jan 2012
Wisecore CF610 Component: SSTUP. Category: OS. Turn power Off/On.

Error in the SystemStartUp (Thread
generation, Entity data acquisition,
DiskManager operation).
CS-2540, CS- CF610 Undefined. Turn power Off/On.

3040, CS-2560,
CS-3060
CS-3050, CS- CF610 System Start Error. Turn power Off/On.
4050, CS-5050
Jan 2012
Wisecore CF620 Component: EventManager. Turn power Off/On.

Category: KM-Entity. Failed to
obtain/receive event from
framework.
CS-2540, CS- CF620 Unable to Print. Turn power Off/On.
3040, CS-2560,
CS-3060
as same error.
as same error. Unable to Load Files
To CF Card.
Service Bulletin CF63x An error is detected at the Device Turn power Off/On.
Jan 2012
Wisecore CF630 Component: PowerManagement. Turn power Off/On.

Category: OS. Failed to mount or
unmount during transition of the
condition.
Jan 2012
Jan 2012
Jan 2012
Jan 2012
Service Bulletin CF68x An error is detected at the Storage Turn power Off/On.
C031-2LC-0057 device control section.
Jan 2012
Service Bulletin CF684 An error is detected at the Storage Turn power Off/On.
C031-2LC-0057 device control section. Overwrite
Jan 2012 error with HDD security kit.
Service Bulletin CF69x An error is detected at the Hypas Turn power Off/On.
Jan 2012
Service Bulletin CF6Ax An error is detected at the Hypas Turn power Off/On.
Jan 2012
Service Bulletin CF6Bx An error is detected at the Hypas Turn power Off/On.
Jan 2012
Service Bulletin CF6Cx An error is detected at the Hypas Turn power Off/On.
Jan 2012
Service Bulletin CF6Dx An error is detected at the External Turn power Off/On.
C031-2LC-0057 server management section. Fiery
Jan 2012 Option related.
Service Bulletin CF6Ex An error is detected at the External Turn power Off/On.
Service Bulletin CF6Fx An error is detected at the External Turn power Off/On.
Service Bulletin CF70x An error is detected at the External Turn power Off/On.
Wisecore CF710 Component: IIS. Category: NetApl. Turn power Off/On.
Network file written error (inetd).

Entity error (inetd).

Network file written error (services).

Entity error (services).

Network file written error (snmpd).

Entity error (snmpd).

Entity error (hosts allow).

Network file written error
(hostname).
Entity error (hostname).
Network file written error (papd).

Entity error (papd).
Network file written error (cups).
Entity error (cups).
(dhcclient).
Entity error (dhcclient).
Network file written error (smb).

Entity error (smb).
Wisecore CF7A0 Component: IIS. Category: NetApl. Turn power Off/On.
Network file written error (netware).
Wisecore CF7A3 Component: IIS. Category: NetApl. Turn power Off/On.

Entity error (netware).
Wisecore CF7B0 Component: IIS. Category: NetApl. Turn power Off/On.
Network file written error (ipfilter).
Wisecore CF7B3 Component: IIS. Category: NetApl. Turn power Off/On.

Entity error (ipfilter).
Wisecore CF7C0 Component: IIS. Category: NetApl. Turn power Off/On.
(ethermode).
Wisecore CF7C3 Component: IIS. Category: NetApl. Turn power Off/On.
Entity error (ethermode).
Wisecore CF7D0 Component: IIS. Category: NetApl. Turn power Off/On.
Network file written error (other).
Wisecore CF7D3 Component: IIS. Category: NetApl. Turn power Off/On.

Entity error (other).
CS-3050, CS- CF7D7 Readout Error of SSL Turn power Off/On.
4050, CS-5050 (authentication data).
3040, CS-2560,
CS-3060
4050, CS-5050
Wisecore CFA10 Component: OS_TOOLS. Turn power Off/On.
Category: OS. Error inside of hot
plug detection thread, overwritten
thread (failed to issue the event,
failed to operate signal handler).
Category: OS. Failed to obtain
memory size.
Category: OS. Access error to the
Entity at master data stored area
component.
Category: OS. CF-DETECT OPEN
error <0x07>.
Category: OS. CF-DETECT IOCTL
error <0x08>.
Category: OS. CF-DETECT
CLOSE error <0x09>.
Category: OS. AES conversion
OPEN error <0x0a>.
IOCTL error <0x0b>.
CLOSE error <0x0c>.
command return value error
<0x0d>.
Category: OS. Message queue
creation error <0x15>.
Category: OS. Message queue Tx
error <0x16>.
Category: OS. Message queue Rx
error <0x17>.
Category: OS. Message queue
deletion error <0x18>.
Category: OS. Event Tx error
<0x19>.
CS-3050, CS- CFA3E Component: OS_TOOLS. Turn power Off/On.
4050, CS-5050
Category: OS. Access error to the
Entity at USB activation
component.
Wisecore CFB00 Component: Panel. Category: KI- Turn power Off/On.
Panel. Netfront error
(SLIM_E_GENERIC).
(SLIM_HTTP_E_DNS_INVAL).
(SLIM_HTTP_E_DNS_NOSERVER
).
(SLIM_HTTP_E_DNS_TIMEDOUT)
.
(SLIM_HTTP_E_DNS_NOTFOUN
D).
(SLIM_HTTP_E_TCP_OPEN).
(SLIM_HTTP_E_TCP_CONNECT).
(SLIM_HTTP_E_TCP_READ).
(SLIM_HTTP_E_TCP_WRITE).
(SLIM_HTTP_E_SSL_CONNECT).
Wisecore CFB0A Component: Panel. Category: KI- Turn power Off/On.
(SLIM_HTTP_E_SSL_HANDSHAK
E).
Wisecore CFB0B Component: Panel. Category: KI- Turn power Off/On.
(SLIM_HTTP_E_SSL_READ).
Wisecore CFB0C Component: Panel. Category: KI- Turn power Off/On.
(SLIM_HTTP_E_SSL_WRITE).
Wisecore CFB0D Component: Panel. Category: KI- Turn power Off/On.
(SLIM_HTTP_E_REQTIMEDOUT).
Wisecore CFB0E Component: Panel. Category: KI- Turn power Off/On.
(SLIM_HTTP_E_RSPTIMEDOUT).
Wisecore CFB0F Component: Panel. Category: KI- Turn power Off/On.
(SLIM_HTTP_E_CACHE_NONE).
(SLIM_HTTP_E_CACHE_EXPIRE)
.
(SLIM_HTTP_E_AUTH_UNKNOW
N).
(SLIM_HTTP_E_AUTH_NOHEADE
R).
(SLIM_HTTP_E_AUTH_FORMAT).

(SLIM_HTTP_E_REDIRECT_FOR
MAT).
(SLIM_HTTP_E_REDIRECT_CAN
CELLED).
(SLIM_HTTP_E_REQ_HEADER_S
IZEOVER).
(SLIM_HTTP_E_REQ_BODY_SIZ
EOVER).
(SLIM_HTTP_E_RSP_HEADER_SI
ZEOVER).
(SLIM_HTTP_E_REQ_TOOMANY
CONTINUE).
(SLIM_HTTP_E_TLS_INTOLERAN
T).
(SLIM_FILEP_E_OPEN).
(SLIM_FILEP_E_READ).
Wisecore CFB1D Component: Panel. Category: KI- Turn power Off/On.
(SLIM_CONTENT_E_SIZEOVER).
Wisecore CFB1E Component: Panel. Category: KI- Turn power Off/On.
(SLIM_CONTENT_E_NO_CONTE
NT).
Wisecore CFB1F Component: Panel. Category: KI- Turn power Off/On.
(SLIM_CONTENT_E_TOOMANYR
EDIRECT).
(SLIM_CONTENT_E_TOOMANYA
UTH).
(SLIM_BROWSER_ERROR_NOM
EMORY).
(SLIM_BROWSER_ERROR_NOM
EMORY_IMAGE).
(SLIM_BROWSER_ERROR_TOTA
L_SIZEOVER).
(SLIM_BROWSER_ERROR_BADU
RL).
(SLIM_BROWSER_ERROR_BAD
MIMETYPE).
(SLIM_BROWSER_ERROR_MIXE
DSECURETYPE).
(SLIM_BROWSER_ERROR_INPU
THISTORY_SIZEOVER).
(SLIM_BROWSER_ERROR_INPU
T_REQUIRED).
(SLIM_BROWSER_ERROR_KMC_
NOTIFYMAXWINDOW).
SWKOVERFLOW).
FILEDOWNLOAD).
SEGFAULT).
CS-3050, CS- CFB2C CFB30 Panel Error. NetFont error. Turn power Off/On.
4050, CS-5050 CFB31 Communication error between
CS-3050, CS- CFB2C Panel Error. NetFont error. Turn power Off/On.

Panel. Failed to connect the

3040, CS-2560, Main EEPROM.
CS-3060
4050, CS-5050 Main EEPROM.
Panel. Refused to connect the

3040, CS-2560, EEPROM.
CS-3060
4050, CS-5050 EEPROM.
Panel. Time to start up request
command (start up request
command could not be received).
maintenance mode.
CS-3050, CS- CFB32 Panel Error. Timeout request for Turn power Off/On.
4050, CS-5050 start up command. Start command
hasn't been received. Possible
destruction of system file in HDD.
Blue Screen of Death.

Panel. Cut off of the communication
with the controller is detected -
waiting to receive: select () OK
return, recv() RX data length 0.
maintenance mode.
CS-3050, CS- CFB33 Panel Error. Detects disconnection Turn power Off/On.
4050, CS-5050 with controller. Possible overdrive
of control board or destruction of
system file in HDD. Cannot enter
maintenance mode. Blue Screen of
Death.

Panel. Time out for Response
telegraphic message (could not
receive response telegraphic
message within a fixed time). In
case on not through httpd, this error
occurs (in case it does not become
CGI time out).

Panel. Received abusive command
from controller. At this moment, only
the case that unexpected command
comes in when wating for the
startup request command.
controller. select () function
EINTR).

the error.
CS-2540, CS- CFB37 Component: Panel. Category: KI- Turn power Off/On.
3040, CS-2560, Panel. Connection error is detected
CS-3060 when waiting for he response
the error. Occurs 25 min after SMB
scan to a watched folder. Scanner
locks up.

detected when transferring (using
UNIX domain) response telegraphic
message in the panel. send()
function returned the error (other
than EINTR).

Panel. Crucial error is detected
when processing receive/transfer of
the response telegraphic message
from controller. Failed to acquire
semafo???

detected when sending required
response telegraphic message
from panel. send() function
EINTR).
Editor's Note: There are some
interesting spelling errors here that I
have not corrected.
There is a possibility of the problem

with the Panel PWB or Controller.

There is a possibility that the controller

is not starting up. The reason of this is
that suspecting the Main software
written failure, CODE DIMM
connection failure, System file damage
on HDD. There is a possibility that
connection failure between panel and
communication line of the controller
PWB is occurred. There is a possibility
of the problem for Panel PWB.
Controller PWB got out of control. This

occurs if the comunication with
controller is cut off, there is a
possibility of the problem with
controller PWB, Panel PWB, Harness.
There is a possibility that System file
on HDD is damaged.
1) Reseat connectors: on main PWB-
YC12, YC1, YC2, YC30; on Op Panel-
YC1, YC2, YC3; 2) Reseat or replace
DDR memory; 3) Reformat HDD U024
FULL; 4) Initialize backup memory
U021; 5) Repl Op Panel: 6) Repl main
PWB; 7) Retrieve USBLOG and
contact SAD.
1) Exchange HDD.
process).
1) Reseat connectors: on main PWB-
YC12, YC17, YC30; on Op Panel-
YC1, YC2, YC3; 2) Reseat or replace
DDR memory; 3) Reformat HDD U024
U021; 5) Repl Op Panel: 6) Repl main
PWB; 7) Retrieve USBLOG and
contact SAD.

Division.
1) Check harnass connections @
Repl main PWB.

Division.
main PWB.
1) Repl main PWB.
1) Reload or update firmware, 2) Repl

segment).
1) Repl main PWB, 2) Repl scanner
PWB.
1) Repl engine PWB.
1) Repl engine PWB.
1) Repl flash ROM.
1) Repl flash ROM.
1) Repl main PWB.
1) Reformat HDD U024 FULL; 2)

Initialize backup memory U021; 3)
Repl main PWB; 4) Repl HDD; 5)
Retrieve USBLOG and contact SAD.
1) Reseat connectors: main PWB-
YC11, YC25, YC10; ISC PWB; DP
relay PWB-YC4; 2) Reformat HDD
U024 FULL; 3) Initialize backup
memory U021; 4) Repl Scan/DP PWB;
5) Repl main PWB; 5) Retrieve
USBLOG and contact SAD.

YC12, YC17, YC30; Op Panel-YC1
YC2, YC3; 2) Reformat HDD U024
U021; 4) Repl Op panel PWB; 5) Repl
main PWB; 6) Retrieve USBLOG and
contact SAD.
1) Exchange HDD.

YC8, YC9; KUIO PWB-YC3, YC4; 2)
Reformat HDD U024 FULL; 3)
Clear FAX backup data U671 FAX
DIMM clear; 5) Repl Fax DIMM; 6)
Repl Fax PWB; 7) Repl main PWB; 8)
1) Reseat connectors: main PWB-USB

hub; 2) Reformat HDD U024 FULL; 3)
PSU PWB.

PSU PWB.

hub; 2) Reformat HDD U024 FULL; 3)
1) Reseat connectors: main PWB &

authentication device; 2) Reformat
HDD U024 FULL; 3) Initialize backup
memory U021; 4) Repl main PWB; 5)
Repl HDD; 6) Retrieve USBLOG and
contact SAD.

YC3; Engine PWB-YC46, YC50; 2)
Reformat HDD U024 FULL; 3)
Repl engine PWB; 5) Repl main PWB;
6) Retrieve USBLOG and contact
SAD.

recent version.

1) Run U340; 2) Initialize backup
memory U021; 3) Reformat HDD U024
FULL; 4) Repl main PWB; 5) Repl
HDD; 6) Retrieve USBLOG and
contact SAD.
1) Reseat or repl DDR2 memory: YS1
& YS2; 2) Reformat HDD U024 FULL;
3) Initialize backup memory U021; 4)

recent version.


1) Replace engine PWB (not the

EEPROM).





1) Set emulation from PCL XL to

KPDL.
1) Replace Barcode Font CF.


Repl main PWB; 4) Retrieve USBLOG
and contact SAD.
1) Reinstall fax sys, 2) Repl fax sys.

M.

above.
1) Upgrade firmware above v.2.04A.

(at this printing v.2.20C).



and contact SAD (or retrieve packet
capture data depending on the results
of analysis)
of analysis)

of analysis)

of analysis)

of analysis)

of analysis)

of analysis)

of analysis)
U021; 4) Repl Scan/DP PWB; 5) Repl
contact SAD.

above.

U021; 4) Repl Op panel PWB; 5) Repl
contact SAD.

hub; main PWB-YC8, YC9; KUIO
PWB-YC3, YC4; 2) Reformat HDD
U024 FULL; 3) Initialize backup
memory U021; 4) Clear FAX backup
data U671 FAX DIMM clear; 5) Repl
Fax DIMM; 6) Repl main PWB; 7) Repl
HDD; 8) Retrieve USBLOG and
contact SAD.
1) Reformat HDD.




1) Run U917 to restore fax data on the

hard drive, run U024, power Off/On,
cf371 occurs, power Off/On. Lnorris
HDD.

HDD.

HDD.

HDD.
HDD.

HDD.

HDD.

HDD.

HDD.
HDD.

HDD.

HDD.

USBLOG and contact SAD (or retrieve
packet capture data depending on the
results of analysis)
HDD.

HDD.
HDD.


USBLOG and contact SAD (or retrieve
packet capture data depending on the
results of analysis)
HDD.

HDD.

HDD.

HDD.

HDD.

HDD.

HDD.

HDD.
HDD.

HDD.



1) Run simulation U989 HDD

Scandisk.
1) Power Off/On.
recent version.

1) Bug in firmware v. 3.001 & 03/08A.

Upgrade to most current firmware
(currently 2.42A 02-02-10), 2) Check
print driver/emulation. May occur using
PCL5e. Select PCL XL.
1) Power Off/On, 2) Reseat DIMM for
operation panel, then reload firmware,
3) Repl DIMM for operation panel,
then reload firmware.
1) Use KM-Net Viewer to update
barcode files.


1) Check external server function, 2)
Check connection to external server,
3) Check network settings, 4) Repl
bridge board, 5) Repl main board, 6)



1) Run U020, 2) Run U022, 3) Run
U024.
1) Reseat HDD connectors. (from
Venom @ Copytechnet)
1) Power Off/On, 2) Reload firmware,
3) Repl Panel or main DIMM, 4)
panel PWB, 6) Repl main PWB. 7)
May occur after HDD replacement.
Power Off/On to reset.
1) Update firmware to version 2.45a or

above.

1) Flash machine, 2) Replace

expanded memory.
1) Flash machine.


There is a possibility that the controller
is not starting up. The reason of this is
that suspecting the Main software
written failure, CODE DIMM
commection failure, System file
damage on HDD. There is a possibility
that connection failure between panel
and communication line of the
controller PWB is occurred. There is a
possibility of the problem for Panel
PWB.

contacts of main DIMM & expansion
memory, 3) Reload firmware, 4) Repl
main DIMM or expansion memory, 5)
panel PWB, 7) Reformat or repl HDD.
Controller PWB got out of control. This

occurs if the comunication with
controller is cut off, there is a
possibility of the problem with
controller PWB, Panel PWB, Harness.
There is a possibility that System file
on HDD is damaged.

contacts of main DIMM, 3) Reload
firmware, 4) Repl main DIMM, 5)
panel PWB, 7) Repl main PWB, 8)
Reformat or repl HDD.
1) Imaging application rapidly retrieves
the file from the watched folder before
the MFP can successfully complete
the deposit. Add a one second delay
@ the application. (Xeroid)

Trouble Codes Copystar-Kyocera - Blackcat4866

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Trouble Codes Copystar-Kyocera - Blackcat4866

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Model Error Code Description To enter Service Mode Sim#

FS-1128MFP C0030 Fax Control PWB System Problem.

FS-1028MFP, FS- C0100 Backup Memory Device Error.

FS-1028MFP, FS- C0180 Machine Number Mismatch Error.

FS-1028MFP, FS- C0420 Paper Feeder Communication

FS-1128MFP C0830 Flash ROM Program Area

FS-1128MFP C0920 Fax File System Error. The backup

FS-1028MFP, FS- C2610 PF-100 Paper Feeder Motor Error.

FS-1028MFP, FS- C2620 PF-100 Paper Feeder Motor Error.

FS-1028MFP, FS- C3100 ISU Home Position Error. Home

FS-1028MFP, FS- C3300 AGC Error. After AGC the correct

FS-1028MFP, FS- C3500 CPU-ASIC (CCD PWB)

FS-1028MFP, FS- C4000 Polygon Motor Error. Polygon motor

FS-1028MFP, FS- C4200 Beam Detect Error. BD sensor does

FS-1028MFP, FS- C6000 Broken Fuser Heater Wire. The

FS-1028MFP, FS- C6020 Abnormally High Fuser Unit

FS-1028MFP, FS- F041 Control PWB-Scanner PWB Turn power Off/On.

FS-1128MFP E00000 or Fax Communication Error: No Exxxxx: V.34 modem,

FS-1128MFP E00420 or Fax Communication Error: A relay Exxxxx: V.34 modem,

FS-1128MFP E00432 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00433 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00434 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00435 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00440 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00440 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00441 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00460 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem,

FS-1128MFP E00600 or Fax Communication Error: The Exxxxx: V.34 modem,

FS-1128MFP E00601 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00610 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E00670 or Fax Communication Error: Power Exxxxx: V.34 modem,

FS-1128MFP E01001 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01011 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01012 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01013 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01015 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01016 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01017 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01018 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01019 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01021 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01022 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01023 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01024 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01025 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01027 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01028 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01041 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01042 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01043 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E010x45 Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01046 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01047 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01048 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01050 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01051 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01053 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01054 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01055 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01056 or Fax Communication Error: Exxxxx: V.34 modem,

FS-1128MFP E01057 or Fax Communication Error: Exxxxx: V.34 modem,