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Course Outline

10533 - Deploying, Configuring, and

Administering Microsoft Lync Server
General Description
This five-day instructor-led course teaches IT professionals how to deploy, configure,
and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync
Server 2010 Enterprise Voice features from a deployment and configuration
perspective. The labs in this course build on each other to create a solution that
includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the
student prepare for Exam70-664.

At the end of the course, students will be able to:
 Describe how the features and architecture of Microsoft Lync Server 2010 enable
real time communication and collaboration
 Deploy Lync Server 2010
 Configure users and rights using Role Based Access Control (RBAC)
 Deploy and manage Lync 2010 clients
 Configure and manage external user access using the Edge server role
 Deploy basic Enterprise Voice functionality
 Extend Enterprise Voice functionality to include Trunk options, call park orbit, and
the unassigned number feature
 Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging
(UM) with Lync Server 2010
 Configure the Response Group Service, including agent groups, queues, and
 Configure and manage conferencing
 Configure and use archiving and monitoring
 Perform back up and restore of Lync Server 2010 critical data
 Improve bandwidth management using Call Admission Control (CAC)
 Configure and deploy Enhanced 9-1-1
 Configure a Survivable Branch Server for a branch office

Course Details
Course code: 10533
Duration: 5days
Starting time: 9am
Finishing time: 4.30pm
 1300 86 87246
1300 TO TRAIN Booking guidelines
Contact our learning consultants on 1300 86 87246 and we will assist you with your
booking. Enter pre-requisites


For more information about any of our training courses, contact our Learning Consultants
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Course Outline 10533A Visit us on the web at www.advancedtraining.com.au
Version 2.0 July 2012
Course Outline
Module 1: Features and • Exercise 3: Publishing the and devices in a Microsoft Lync
Architecture of Microsoft Lync Topology Server 2010 environment. It
Server 2010 • Exercise 4: Configuring Domain describes how to create and define
This module introduces the Name Server (DNS) client and user policies in Lync
architecture and topology of Lync • Exercise 5: Deploying the Front Server 2010, as well as new
Server 2010. It also explains a high- End Server Role procedures for deploying clients and
level overview of Lync Server 2010 After completing this module, devices.
features and capabilities, including students will be able to: Lessons
enhanced social networking • Prepare for the deployment of • Preparing for Client Deployment
capabilities, and the improved Lync Server 2010 • Deploying and Managing Lync
administrative experience provided • Review the design process 2010 Clients
by the Central Management Store • Deploy Lync Server 2010 • Preparing for Device
and the Lync Server Control Panel. Deployment
Additionally, it provides an  Module 3: Configuring Users • Deploying and Managing IP
overview of the new Topology and Rights in Microsoft Lync Phones
Builder tool. Server 2010 Lab: Client and Device
Lessons This module explains how to Management
• Features of Lync Server 2010 configure and manage users in Lync • Exercise 1: Creating and
• Architecture and Server Roles Server 2010. It describes the Assigning Client Policies
• New Management Tools configuration management options • Exercise 2: Creating and
After completing this module, in Lync Server 2010, including the Assigning Device Policies
students will be able to: Lync Server Control Panel and the • Exercise 3: Configuring Device
• Describe the features and Lync Server Management Shell. It Update
capabilities of Lync Server 2010 also covers the basic syntax for After completing this module,
• Describe the architecture and working in Microsoft Windows students will be able to:
server roles of Lync Server 2010 PowerShell. Additionally, it • Prepare for client deployment
• Describe the management tools describes the Role Based Access • Deploy and manage clients
of Lync Server 2010 Control (RBAC) administrative • Prepare for device deployment
model in Lync Server 2010, and • Deploy and manage IP phones
 Module 2: Deploying highlights the predefined roles and
Microsoft Lync Server 2010 the process to create new custom  Module 5: External User
This module introduces the planning roles. Access
and implementation tasks necessary Lessons This module explains how to
deploying Microsoft Lync Server • Managing Lync Server 2010 support external access in a
2010 Enterprise Edition. It also • Role-Based Access Control Microsoft Lync Server 2010
explains the Lync Server 2010 Lab: Configuring Users and deployment. It describes the features
infrastructure requirements, the Rights and functionality of the Edge Server
topology design and publishing • Exercise 1:Using the Lync Server that support user communication
process, as well as the steps required Control Panel and collaboration with external
to prepare Microsoft Active • Exercise 2: Using the Lync Server users, and internal user access to
Directory Domain Services (AD DS), Management Shell public IM services. Additionally it
deploy a Front End server and pool, • Exercise 3: Configuring Role- explains how to configure network
and prepare for the deployment of Based Access Control routing for the Edge Server, obtain
the remaining server roles. After completing this module, and install certificates, and create
Lessons students will be able to: and modify Access Edge Policies for
• Preparing for Deployment • Use Lync Server 2010 federated, remote, and public
• Reviewing the Design Process management interfaces scenarios.
• Deploying Lync Server 2010 • Configure Role-Based Access Lessons
Lab: Preparing the Control • Edge Server Role
Environment and Deploying a • Topologies for External User
Lync Server 2010 Pool  Module 4: Client and Device Access
• Exercise 1: Preparing for Lync Deployment and • Preparing for External User
Server 2010 Management Access
• Exercise 2: Configuring a Lync This module explains how to • Edge Server Deployment Process
Server 2010 Topology effectively manage desktop clients

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on 1300 86 87246 or email us on info@advancedtraining.com.au
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Course Outline
Lab: Deploying External User  Module 7: Extending Lessons
Access Enterprise Voice • Overview of Exchange Server
• Exercise 1: Configuring the Functionality 2010 SP1 Unified Messaging
Topology for External Access This module explains how to • Prerequisites for Integrating
• Exercise 2: Deploying Edge configure policies, routes, and usage Exchange Server 2010 SP1 UM
Server and Configuring Remote records. It also describes how to with Lync Server 2010
Access implement the call park and • Integrating Exchange Server 2010
• Exercise 3: Testing and Verifying unassigned number features. SP1 UM with Lync Server 2010
External User Access Lessons Lab: Integrating Exchange
After completing this module, • Configuring Enterprise Voice Server 2010 SP1 Unified
students will be able to: • Introducing Call Park Messaging with Lync Server
• Define the Edge Server role • Introducing the Announcement 2010
• Consider topologies for external Service • Exercise 1: Configuring Exchange
user access Lab: Implementing Enterprise Server 2010 SP1 UM to Work
• Deploy Edge Server Voice with Lync Server 2010 Enterprise
• Exercise 1: Configuring Voice Voice
 Module 6: Configuring Basic Policies and PSTN Usages • Exercise 2: Configuring Lync
Enterprise Voice • Exercise 2: Configuring Routes Server 2010 to Work with
Functionality and Site Trunks Exchange Server 2010 SP1 UM
This module provides an overview • Exercise 3: Configuring Call Park • Exercise 3: Testing and Verifying
of the major components, features • Exercise 4: Configuring the Integration
and topology requirements of Unassigned Number Feature After completing this module,
Microsoft Lync Server 2010 • Exercise 5: Configure Users for students will be able to:
Enterprise Voice. It explains the Enterprise Voice • Perform the necessary tasks to
capabilities and components that are • Exercise 6: Testing and Verifying prepare for the integration of
new or enhanced in Lync Server Enterprise Voice Functionality Exchange Server 2010 SP1
2010. It also describes how to After completing this module, Unified Messaging with Lync
prepare, configure, and deploy basic students will be able to: Server 2010
Enterprise Voice functionality. • Configure Enterprise Voice • Integrate Exchange Server 2010
Lessons Functionality SP1 Unified Messaging with
• Features of Lync Server 2010 • Introduce the Call Park feature Lync Server 2010
Enterprise Voice into your Enterprise Voice
• Preparing for Enterprise Voice Deployment of Microsoft Lync  Module 9: Implementing
• Deploying Enterprise Voice Server 2010 Response Groups
Lab: Configuring Basic • Introduce the Unassigned This module introduces the
Enterprise Voice Functionality Number feature into your Response Group Service and the
• Exercise 1: Configuring the Enterprise Voice Deployment of changes that have been implemented
Topology for Enterprise Voice Lync Server 2010 with Microsoft Lync Server 2010. It
• Exercise 2: Configuring Lync describes RGS components,
Server 2010 Enterprise Voice  Module 8: Microsoft including queues, agent groups,
After completing this module, Exchange Server 2010 SP1 workflows, and interactive
students will be able to: Unified Messaging (UM) workflows. It also explains how to
• Describe the features of Lync Integration use tools such as Lync Server
Server 2010 Enterprise Voice This module describes the Control Panel, Lync Server
• Prepare for the deployment of prerequisites for integrating Management Shell, and Response
Lync Server 2010 Enterprise Exchange Server 2010 UM with Lync Group Configuration Tool to
Voice Functionality Server 2010. It also explains how to manage workflows.
• Deploy and configure Lync create and configure a UM dial plan. Lessons
Server 2010 Enterprise Voice Additionally, it covers how to use • Overview of the Response Group
Functionality the tools and services needed to Service and its Application
integrate Exchange Server 2010 UM • Response Group Service
with Lync Server 2010. Finally it Components
explains how to enable a user for • Response Group Service
UM integration with Lync Server Management Tools

For more information about any of our training courses, contact our Learning Consultants
on 1300 86 87246 or email us on info@advancedtraining.com.au
Visit us on the web at www.advancedtraining.com.au
Course Outline
Lab: Configuring the Microsoft • Explain the conferencing • Tools for Backing Up and
Lync Server 2010 Response deployment and migration Restoring Lync Server 2010
Group Service considerations • Critical Lync Server Data to
• Exercise 1: Configuring Agents Export and Import
Groups and Queues  Module 11: Monitoring and • Critical Lync Server 2010 Data to
• Exercise 2: Configuring Archiving Export and Import
Workflows This module describes the features Lab: Preparing for and
• Exercise 3: Verifying the and configuration of the Monitoring Recovering from a Disaster
Response Group Service and Archiving services. It also • Exercise 1: Using System and
Behavior explains how to interpret the Quality Application Tools to Backup
After completing this module, of Experience (QoE) reports and use Lync Server 2010
students will be able to: this information to better manage • Exercise 2: Using Lync Server
• Describe the function of the and deliver a high-quality user 2010 Tools to Backup Lync Server
Response Group Service and its experience for Microsoft Lync Server 2010
new features 2010. • Exercise 3: Restoring Lync Server
• Describe the components of the Lessons 2010 Configuration Settings
Response Group Service and • Describing the Archiving Service After completing this module,
their settings • Describing the Monitoring students will be able to:
• Describe the tools used to Service • Describe the high availability
configure and manage response • Configuring Archiving and options
groups Monitoring • Describe the tools for backing up
Lab: Configuring and Using and restoring Lync Server 2010
 Module 10: Conferencing in Archiving and Monitoring in • Export and import critical Lync
Microsoft Lync Server 2010 Lync Server 2010 Server 2010 data
This module introduces conferencing • Exercise 1: Configuring the • Back up and restore critical Lync
in Lync Server 2010. It also explains Archiving Server Role Server 2010 data
dial-in conferencing in Lync Server • Exercise 2: Configuring the
2010 and how to manage and Monitoring Server Role and the  Module 13: Call Admission
administer conferencing policies. Lync Server Monitoring Reports Control
Lessons • Exercise 3: Exploring the Lync This module introduces Call
• Introduction to Conferencing in Server Monitoring Reports Admission Control (CAC) in Lync
Lync Server 2010 After completing this module, Server 2010 and describes the
• Dial-In Conferencing in Lync students will be able to: various components. It explains how
Server 2010 • Describe the archiving service to deploy and use CAC bandwidth
• Managing and Administering • Describe the monitoring service management to help prioritize and
Conferencing Policies • Configure the archiving and control allocation of network
Lab: Conferencing monitoring services resources to real-time
Configuration and Deployment communications sessions.
• Exercise 1: Configuring Dial-In  Module 12: High Availability Lessons
Conferencing and Disaster Recovery in • Overview of Call Admission
• Exercise 2: Configuring Microsoft Lync Server 2010 Control
Conferencing Policies This module explains the • Implementing Call Admission
• Exercise 3: Experiencing Lync requirements for high availability as Control
Server 2010 Conferencing well as the requirements for the Lab: Implementing Call
After completing this module, Domain Name System (DNS) load Admission Control
students will be able to: balancing feature. It also describes • Exercise 1: Configuring CAC
• Describe the conferencing modes the tools and methods for Components
in Lync Server 2010 successfully backing up and • Exercise 2: Verifying Bandwidth
• Describe the Lync Server 2010 restoring a Lync Server 2010 Policy Application
conferencing features environment. Additionally, it After completing this module,
• Discuss the conferencing explains how to backup and restore students will be able to:
architecture and infrastructure and export and import critical Lync • Describe an overview of CAC
components Server 2010 data. features and functionality
• Explain conferencing call flows Lessons • Configure and implement Call
• High Availability Options Admission Control

For more information about any of our training courses, contact our Learning Consultants
on 1300 86 87246 or email us on info@advancedtraining.com.au
Visit us on the web at www.advancedtraining.com.au
Course Outline
 Module 14: Deploying and Lab: Implementing Voice
Configuring Enhanced 9-1-1 Resiliency in Lync Server 2010
This module introduces Location • Exercise 1: Configuring Central
Information Server (LIS), which Site Resiliency
builds on Enhanced 9-1-1, • Exercise 2: Testing and Verifying
technology to provide location Branch Office Voice Resiliency
information to users of a network. It with a WAN Outage
explains how to deploy and • Exercise 3: Testing and Verifying
configure LIS for use with or without Branch Office Voice Resiliency
Enhanced 9-1-1. with a Pool Outage
Lessons • Exercise 4: Testing and Verifying
• Overview of E9-1-1 Branch Office Voice Resiliency
• Deploying and Configuring E9-1- with SBS Outage
1 After completing this module,
Lab: Configuring the Lync students will be able to:
Server 2010 Location • Explain voice resiliency in Lync
Information Service for E9-1-1 Server 2010
Calling • Explain the features available
• Exercise 1: Creating Emergency during various outage scenarios
Routes and PSTN Usages
• Exercise 2: Defining LIS
• Exercise 3: Experiencing LIS
After completing this module,
students will be able to:
• Explain the function, features,
components, and requirements of
Enhanced 9-1-1
• Deploy and configure Enhanced

 Module 15: Voice Resiliency

Features of Lync Server 2010
This module describes the voice
resiliency features of Lync Server
2010. It explains how voice resiliency
is used to provide continuous
Enterprise Voice service so that users
can continue making and receiving
calls, even if the central site or the
WAN link from a branch to its
central site becomes unavailable. It
also explores multiple failure
scenarios such as central site failover,
branch site failover, and WAN
• Voice Resiliency in Lync Server
• Features Available During
Various Outage Scenarios

For more information about any of our training courses, contact our Learning Consultants
on 1300 86 87246 or email us on info@advancedtraining.com.au
Visit us on the web at www.advancedtraining.com.au