m
 around the world to x No specific

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affairs of a x Jos not need a
business,
definite order
professional of buss
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^ formal business
persons, or Network that connect
organization are meeting
people within a x Seminar &
carried out. company to each workshop
other & to the
x Convention
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company network.
x Conference
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x mfficial
have been  

meetings
summarized/organized


^ company meetings
into meaningful
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form.
working & specific time
communicating with x Must be at

others from a home specific place
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meaningful location is called definite order
telecommuting of buss
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x Must involve a
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information perform work x ÿequires of a
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information a traditional office coordination &
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information µ cannot be see & ^ multinational
touch meetings
^ Mobile office x Very formal




^ Home office x ÿequire




detailed long-
Creating/analyzing ^^^^^^^^^^ range planning
info. & preparation




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# of person at a
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certain time & x ÿequire a
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place.
x Technology
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trouble-



shooting
Computer networks
that connects users 

x Dnowledge of
of all types all ^ Informal & small international &
group meetings buss etiquette.


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^ to meet with
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^ Notice of meeting



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x To inform time, ^ Leading ‫څ‬ & conference
place, date chairperson
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^ Minutes of meeting members
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teamwork ^ Mode of travel
x Interactions ^ Time departure &
  



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arrangement ^ mvernight
^ Before x  xchange of accommodations
x  stablish the info.
meeting x Involving  


x ÿeserve the others ^ background info &
meeting room details about the
x Notify the   
trip
meeting ^ Audio conferences ^ flight tickets
participants ^ Video conferences ^ accommodations
x ·se your ^ Computer reservation
remnder system conferences ^ meeting/appointment
x Dey the agenda ^ Web conferences
x mrganize (involve all)
meeting
½



~ reserve conference ^ schedule meetings
materials & room to be held
handouts ~ notify the ^organize name,
x Prepare the participants title, address, # of
meeting room ~ prepare & company
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x Taking minutes related materials safety
of meeting ~ be sure equipment ^ prepare itinerary
^ After to be use ^ make reservation
x Make calendar ~ arrange for a (trans/acc)
notations technician/coordinat
x Prepare the or
minutes ASAP £

 

x Proofread the ^^^^^^^^^^ ^ official Airline
typed minutes Guide (mAG)


 
 
^ on-9 Travel Info.
before
distribute  
Services
x Complete any ^ to supervise ^ Travel Agent
correspondence company operations ^ Jial Toll - Free #
associated with
the meeting.
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x direction to - Take an ample



 
meeting supply of

^ ÿental cars locations business cards
^ Trains x Speeches, - Provide a gibe

 
report, file - Paying for
x Form for meals & tipping

 
 
recording for clients
^ Toll free tel. expenses - Handshake
calls x  xtra (name - Dnow the body
x Write down name card, pen, languages &
who reserve notepaper) gesture
x Make note of x  lectronic - Dnow to
the quoted room equipment pronounce
rates clients name
x ÿecord and address
confirmation #
 

them
& repeat 
 
- Taste any food
x A written x Be on time offered by host
confirmation x Speak standard - Speak standard
will be helpful  nglish  nglish
x Avoid
  


î


offensive
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trip that serves as offered by the ^ passport
host - official
a guide for business
traveler. x As host, pay document
for the meals. granting
£


permission to
x Allow enough
travel
travel time 

 

^ visa
(avoid having rush) ^ dress for meeting
- permit granted
x Make several ^ dress for travel
by a foreign
copies ^ dress to impress
gov. for a
(traveler, luggage,
person to enter
fame, ofc) ¦ 

its country
·sual & generally ^ health document
½ 

accepted behaviour - shows that a



among members of a person has
x Itinerary society group of already have
x Travel tickets people or country the vaccination
x Travel funds
x Hotel/motel & r



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car rental  

  

confirmation
x Maps of

^ work permit
cities/ GPS - Be on time ^ tourist card

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of-the ordinary ½ îr
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occurrences
¥ Juring
m¦£

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other items × access messages
anywhere routine decisions?
~ what kind of msg × transfer travel
x keep your expenses records to
or documents should
passport & an ofc assistant
travel funds in be forwarded to you?
~ how many times × check availability
a safe place of product for
x do not agree to will u be in touch
with the office clients
carry items in × place orders &
during trip?
your luggage receive confirmation
~ what kinds of doc.
for another of orders placed by
Will be forwarded to
person clients
the office prior to
x use all locking × stay up to date
returning to the
devices on with policy or
office?
doors & windows procedural changes
in yours hotel that occur while the
room. 
£


person is out of the
x Jo not leave  


ofc
valuables in
your car & be



sure to lock  


½½


your vehicle. ! keep up your mm
Ô


x Be aware of regular duties & use ^ determining travel
your your time wisely expense
surrounding ! keep an itemized reimbursements
x Protect your of incoming mail (expense rpt)
credit card and ! ans any routine x Fill in travel
calling card mail that u can expense form
numbers at all ! keep lock of faxes (complete)
times. tel calls & ofc x Attach receipt
£ 


visitors ^ generating a
! if possible, avoid variety of report





making app for the (meeting rpt)
 


1st day the traveler x Sales
¥ Before is back in the ofc summaries/anyth
~ important for the ! keep notes of ing that result
ofc assistant to matters u want to the buss trip.
understand how to discuss with the ^writing TQ letters
deal with routine traveler u[on x Jepend on the
matters, crisis his/her return. purpose of the
situations, & out- travel & buss

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 etiquette x Name & acc # of ^ written entries
guidelines. credited cannot be altered
^ do not leave ample
^^^^^^^^^^ £m

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spaces between words
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& figures *



^ if mistake, neatly

½
1) From bank crossed, & the

An establishment teller correct entry
for keeping money & 2) Automatically written in & signed
valuables safely from your acc by the drawer
transfer money to using automatic
other in settlement payment (AP)
of bills & other  Ô½
m

expenses
£m


¦£½


m£
 

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^ a crossed cheque
1)Accepting ! with 2 parallel
1) Cheque lines
deposits from
2) ATM (safe/xboleh tkr dgn
their customers
(payment) $)
2)Transferring ¦£
^ open cheque
money to & from A written ! does not hv 2 //
their customers instruction to the lines
acc bank to pay money to ^ blank cheque
3)Lending money the acc holder / ! has a drawers
to their another person signature mNLY
customers 1) Jrawer ‫ څ‬person ^ postdated cheque
(loan) sign ! with a date

2) Jrawee ‫ څ‬the written for a much
bank later date
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3) Payee ‫ څ‬person
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receive

^ Saving acc (normal
transaction)

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^current acc (enable
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^ deposit acc
payee ^ general
^ budget acc
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^ fixed acc (cannot
4) Amount ‫څ‬ writing written
draw anytime)
figures between the lines.
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Ô îr
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signatures # can only be paid


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into the account of

x Jate the payee
rîî½
^ ‫ڍ‬Bank name/branch‫ڎ‬
x Amount
x Signature who îîr
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& ‫ڍ‬A/C payee only
pay
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at the bank. Name M Cheque listed
mentioned in the £m
m
½mÔ

by # & amount
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^ ‫ڍ‬not negotiable‫ڎ‬
¦£
already
# The word warn ^ provide the received
anyone other than following: M Automated
the payee accepting  The cheque Teller Machine
the cheque that they number transaction
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degree of risk. the cheque M Jeposit / # of
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the payee M Balance on
î½£mm

closing sate of
¦£½


½
statement
^ Not passed for M Summary
payment by the m
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6 The bank balance on
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 statement of
acc is issued the statement:
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holder long
contains an

error 6 Statement sums
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½î¦½


unsigned transactions Ñ Bank Giro
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differs from place since the transfer
specimen held last statement ! who like to make a
at bank was issued single payment
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not have current balance transfer
sufficient 6 Issued ! acc holder
funds in acc periodically or only writes out a
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of diff people.
post-dated ½½

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‫ڍ‬stale‫ ڎ‬or deposits &
expired Monthly payments of
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last month.. An instruction to
the bank to pay a

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fixed amount to a ^
 
name individuals or    

firm at a fixed date  

 ^ Ñ Bank Loans
each month until the  Make it easy Important source of
end of a fixed for business to earnings for banks
period of time or make regular Ñ mverdrafts
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notice‫ڎ‬.   nable greater than the
Ñ Jirect Jebits business to amount held in the
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6 making it their customers Jepositories
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the Ñ Computer after business hour.
business Transfer
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6 enabling modem to M
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to receive electronic M To inform &
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payments 6  ‫ڍ‬point ‫څ‬

from their of - sale
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î½

customers transfer‫ڎ‬
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îm

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% 

 
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indicated on the pay listeners
statement Ñ ÿeconciling & attention
% 



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by the credit card 6  ÿeconcile that we
company the remember about
Ñ Automatic balance by 10% of what we
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use computer 6  With the M We remember
terminal or the balance about 50% of
telephone to pay recorded what we both
bills. on the see & hear.
cheque M Provide
stubs direction for
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 your  Ô½
m
rÔ£
should be
presentation. concise
(models, object,
½
M Graphs should
photo, graph, M Line graph be used only to
graphics, the 6  To show portray
speaker ) almost any concepts
kind of M Jifferent
statistica graphs serve
£m
î½
l different
î½
£Ô
informatio purposes (lines
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graphic concerning bold)
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M Bar graph divides a whole
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M reinforce comparing parts
your message M Pie chart M Bar graphs show
M clarify 6  To relationships
points display between two or
M Create informatio more things
excitement n. M Line graphs
g
  show trends
M   g:
M 

 î½
¦mm
- organizational
M 

 chart
M à à

Ô

?? - flow charts


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à - critical path


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M Channel type networks
M 

 - time lines

à

 plan board
 M Perforated
panels & BASIC
£
m
½
pegboards 6 select
M Board & flip M Jyna board appropriate
chart M Magnetic type
M mverhead system] plastic 6 illustrate
transparencies self-adhesive abstract
M Posters boards concepts rather
M 35mm slides than detailed
M Audio-slide TIPS WH N CHmmSING facts
show GÿAPH,‫ڔ‬ 6 if possible,
M Videotapes M Graphs should read from left
M Computer not bontain to right label
much detail & directly to
avoid a legend

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 6 use scale
values in
rounded
elements
6 in bar graphs
place time
scales on the
horizontal line
& other
information on
the left

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