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118 - R5.

3 alarms Page 1 sur 93

7302/7330/7356/7360/7367/7363 ISAM Operations and Maintenance Using the 5520 AMS Release 9.4 > Alarms

118 - R5.3 alarms
118.1 Alarm classes
118.2 EMS local alarms
118.3 NE alarms

118.1 Alarm classes
Table 118-1 lists the NE alarms classes.

Table 118-1 NE alarms classes
NE alarms classes
AIPLATFORM alarms ONT VDSL2 far-end service alarms
ATM alarms ONT video ANI service alarms
Authentication alarms ONT video service alarms
Board alarms ONT VoIP service alarms
Bonding alarms ONT-Board alarms
CHANNEL-PAIR alarms ONT Ethernet alarms
Derived alarms ONT MDU alarms
E1-DS1 alarms ONT SFU alarms
EPON alarms ONT-SNMP alarms
EPONONT alarms ONT SOHO alarms
EPONONT-ETHPORT alarms ONT IP host alarms
EPONONT-POTSPORT alarms ONT VEIP configuration alarms
Ethernet alarms PON alarms
FTP alarms PORT alarms
HUB alarms PPPCCEngine alarms
IMA group alarms QoS alarms
IMA link alarms Rack alarms
IP routing alarms SFP alarms
LLU alarms SHDSL pair alarms
Logical link alarms SHDSL Unit alarms
MEP alarms SHub alarms
MGC configuration alarms SIP alarms
Multicast alarms SIP configuration alarms
NE alarms SIP termination alarms
NGPON2-ONT alarms Slot alarms
ONT alarms Subrack alarms
ONT CES DS1 service alarms TR-069 alarms
ONT CES E1 service alarms VLAN port alarms
ONT CES PWE service alarms Voice server alarms
ONT HPNA service alarms VoIP alarms
ONT LAN service alarms VOIP configuration alarms
ONT MoCA service alarms xDSL alarms
ONT POTS service alarms xDSL far-end alarms
ONT VDSL2 service alarms xDSL near-end alarms

Table 118-2 provides a legend of the alarm categories that are displayed in the alarm tables.

Table 118-2 Category legend
Category Description

Comm Communications

Env Environmental

Eqt Equipment

Proc Processing Error

Qos Quality of Service

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118 - R5.3 alarms Page 2 sur 93

118.2 EMS local alarms
Table 118-3 describes the NE alarms.

Table 118-3 NE alarms
Default
Category /
Probable cause / severity /
Specific problem Service Repair action
Mnemonic Default
affecting
reporting

Alarm Synchronization
Alarm Not Known By Major Eqt Contact your Alcatel-Lucent technical support
Problem
EMS On No representative.
ALRM

118.3 NE alarms
Table 118-4 describes the AIPLATFORM alarms.

Table 118-4 AIPLATFORM alarms
Default
Category /
Probable cause / Specific severity / Alarm
TL1 condition Service Repair action
Mnemonic problem Default ID
affecting
reporting

Application Not Read more information about the
Installation Major Comm
Installed AIINSTALLFAIL 201 / 2 failure in the AI Platform-Application
Failure On No
ANI table.

Platform Not
Platform Major Eqt Check if the board plugged in the slot
Available AIPLATFFAIL 201 / 1
Failure On No is operational.
PNA

Table 118-5 describes the ATM alarms.

Table 118-5 ATM alarms
Default
Category /
Probable cause / TL1 severity / Alarm
Specific problem Service Repair action
Mnemonic condition Default ID
affecting
reporting

Congestion Cells Discarded Minor Qos No local repair action. Sender
CELLDSCUP 8/2
CONG Upstream Off Yes must have a lower shaping rate.

Congestion Cells Discarded Minor Qos No local repair action. Sender
CELLDSCDN 8/3
CONG Downstream Off Yes must have a lower shaping rate.

Table 118-6 describes the authentication alarms.

Table 118-6 Authentication alarms
Default
Category /
Probable cause / Specific severity / Alarm
TL1 condition Service Repair action
Mnemonic problem Default ID
affecting
reporting

1. Check the configuration
Configuration Or VLAN Major Proc of the system.
Customization Error Assignment VLANASGFAIL 55 / 2
Failure On Yes 2. Check the configuration
CFG
of the RADIUS server.

Table 118-7 describes the board alarms.

Table 118-7 Board alarms
Probable cause / Specific problem TL1 condition Default Alarm Category / Repair action
Mnemonic severity / ID Service
Default affecting
reporting

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118 - R5.3 alarms Page 3 sur 93

Configuration Or 1. Check the configuration.
Customization Waiting For Major Eqt 2. Download the software.
Error PROGVER 3/4
Software On No 3. Wait for the SW download from
CFG the server to be completed.

Configuration Or 1. Download the required CDE file
Customization Major Proc again.
Error CDE File Missing MISSCDE 29 / 6
On No 2. Activate the downloaded CDE
CFG file.

Configuration Or
Customization Major Proc Download and active a new CDE
Error CDE File Hash Error CDEHASHERR 29 / 8
On Yes profile with valid hash key.
CFG

Synchronization
Loss Of Network Major Eqt Check the status of the NT-A
Source Mismatch NTRALOS 84 / 6
Timing Reference A On Yes network timing reference.
CLK

Synchronization
Loss Of Network Major Eqt Check the status of NT-B network
Source Mismatch NTRBLOS 84 / 7
Timing Reference B On Yes timing reference.
CLK

Communications
DHCP Server Critical Comm Check the link between ISAM and
Subsystem Failure DHCPUNRCH 99 / 3
Unreachable On Yes the DHCP server.
COM

Equipment Force a cold reset of the board. If
Board Initialization Major Eqt
Malfunction BDINIT 3 / 16 the board fails again, repair the
Failure On Yes
EQP board.

Check the cabling if the alarm is
Equipment persistent. If alarm toggles
Board Reset Or Major Eqt
Malfunction frequently, the board goes into the
Communication BDRESETCF 3 / 30
On Yes board reset protection mode
EQP Failure
(board reset threshold exceeded
alarm) and powers down.

No Free MAC No special repair action. This
Minor 84 / Eqt alarm is a notification that there
Entry - NOFREEMAC
On 12 No are no more free MAC entries in
MAC the MAC table on the LT board.

Power Problem Power To External Critical Eqt
SEM-PWR- Check the power to the external
Power Source 3 / 28
PWR FAIL On Yes power supply.
Failure

Power Problem External Power Critical Eqt
SEM-UPS-FAIL 3 / 29 Check the external power supply.
PWR Failure On Yes

Temperature Check fans and restart the board.
Temperature Major Eqt
Unacceptable HITEMP 3/8 In remote boxes, check the fan
Threshold Exceeded On No
TEMP dust filter as well.

1. Check the ambient
Temperature Temperature temperature.
Threshold Far Major Eqt
Unacceptable SHUTDOWN 3 / 12 2. Check the operation of the
Exceeded (Power On Yes
TEMP fans.
Shutdown)
3. Check the board.

Table 118-8 describes the bonding alarms.

Table 118-8 Bonding alarms
Default
Category /
Probable cause / severity / Alarm
Specific problem TL1 condition Service Repair action
Mnemonic Default ID
affecting
reporting

1. Check the
Configuration Or Upstream Major Comm configuration data.
Customization Error Configuration Not BELOWCONFRATE 54 / 3
Feasible On Yes 2. Check the physical
CFG
line.

Configuration Or Downstream BELOWCONFRATE Major 54 / 6 Comm 1. Check the
Customization Error Configuration Not On Yes configuration data.
Feasible

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Check the physical Threshold Crossed Minor Comm Bitrate Threshold BELOWMINRATE 54 / 2 line. Communications 1. TCA Alarm On Yes 2. On 1 Yes EQP Failure Local Node Transmission Critical 226 / Eqt Error . Check the line state. TCA Threshold Alarm On Yes 2.. Downstream 1. On 2 Yes LCL Loss Of Signal Major 226 / Comm Check receive Channel Pair Fiber . Threshold Crossed Upstream Planned Minor Comm Decrease the group Bitrate Threshold BELOWPLANRATE 54 / 1 upstream planned bit TCA Alarm On Yes rate.gui.indication to New ONT Minor 226 / Eqt Customization CPNEWONT operator that further provisioning Error Discovered On 3 No should commence.0. Check the CPE. 11/03/2018 . Check the physical Threshold Crossed Minor Comm Minimum Bitrate BELOWMINRATE 54 / 5 line. CPLOS LOS On 5 Yes input at OLT.1:60526/help/ntopic/com.isam52/html/7302_7330_R.0. CFG Equipment Channel Pair Critical 226 / Eqt Malfunction Communication CPCOMMFAIL Restart the Channel Pair. This alarm indicates that there is a mismatch between the channel pair provisioned SFP laser SFP Problem Major Eqt characteristics and actual SFP User SFP 226 / CPSFPMISMATCH laser transceive that is plugged in.118 .3 alarms Page 4 sur 93 CFG 2. Upstream Minimum 1. Check the DSL Bonding Group Minor Comm Subsystem Failure BGINCOMPL 54 / 11 wiring configuration. Communications Major Comm Subsystem Failure CPE Register Failure REGFAIL 54 / 10 Check the CPE. CPTXFAIL Check OLT laser. Multiple CPE On No COM 2.alcatel. No Bonding CPE Minor Comm Subsystem Failure NOBONDCPE 54 / 8 2. Communications Bonding Group 1. Table 118-9 describes the CHANNEL-PAIR alarms. Threshold Crossed Downstream Planned Minor Comm Decrease the group Bitrate Threshold BELOWPLANRATE 54 / 4 downstream planned TCA Alarm On Yes bit rate.R5. Incomplete On No COM 2. SFP Mismatch On 10 Yes Either re-provision the channel- pair to match the SFP or plug in a new SFP that matches the provisioning or do both. Check the line state. T-TXMCUTILHI Warning Qos http://127. CFG Configuration Or Channel Pair Provisioned attributes failed to be Major 226 / Eqt Customization Provisioning CPMEA provisioned for Channel Pair. Check the physical Modem Connected On Yes COM line. Check the DSL Major Comm Subsystem Failure Connected To BGMORECPE 54 / 9 wiring configuration.doc.axs. Error On 4 Yes Failure Reprovision the Channel Pair. Check the CPE. On No COM Communications 1. Table 118-9 CHANNEL-PAIR alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting Configuration Or No repair necessary. Check the modem.. Check the physical line.

determine why Frames Low On 15 No TCA frames are being dropped. Threshold Alarm Downstream Threshold Multicast 1/ None. Just a warning that Warning 227 / Qos Crossed Utilization Low T-RXTOTUTILLO traffic has exceeded a set On 9 No TCA Threshold Alarm bandwidth threshold. Just a warning that Crossed Multicast On 1 No traffic has exceeded a set TCA Utilization High bandwidth threshold. Just a warning that T.. Just a warning that Warning 227 / Qos Crossed Utilization High T-TXTOTUTILHI traffic has exceeded a set On 4 No TCA Threshold Alarm bandwidth threshold. determine why Frames Medium On 17 No TCA frames are being dropped. Threshold Alarm Threshold Upstream Total 1/ None. determine why Frames High On 16 No TCA frames are being dropped. Threshold Alarm Threshold Downstream Warning Qos 1/ None. Just a warning that T. http://127. A warning. Just a warning that Warning 227 / Qos Crossed Utilization High T-RXTOTUTILHI traffic has exceeded a set On 7 No TCA Threshold Alarm bandwidth threshold. Just a warning that Crossed Multicast 227 / T-TXMCUTILLO traffic has exceeded a set Utilization Low On 3 No TCA bandwidth threshold. determine why Frames Medium On 14 No TCA frames are being dropped. Threshold Alarm Threshold Downstream Warning Qos 1/ None. Threshold Alarm Threshold Downstream Warning Qos 1/ None.isam52/html/7302_7330_R.R5. Threshold Downstream Total Warning Qos 1/ None. A warning. If situation Crossed Multicast Dropped 227 / T-TXMCDROPFRMMD unacceptable. Threshold Upstream Total 1/ None. Warning 227 / Qos Crossed Low Threshold traffic has exceeded a set DBACONGPERIODLO On 12 No TCA Alarm bandwidth threshold. Threshold Alarm Threshold Downstream Warning Qos 1/ None.0. Threshold DBA Congestion 1/ None. Just a warning that Warning 227 / Qos Crossed Utilization Low T-TXTOTUTILLO traffic has exceeded a set On 6 No TCA Threshold Alarm bandwidth threshold. Threshold Alarm Threshold Downstream Warning Qos 1/ None.doc. Threshold DBA Congestion 1/ None. Just a warning that Crossed Utilization 227 / T-TXTOTUTILMD traffic has exceeded a set Medium On 5 No TCA bandwidth threshold. determine why Frames High On 13 No TCA frames are being dropped. Threshold Alarm Threshold Downstream T-TXMCDROPFRMLO Warning 227 / Qos 1/ None. Just a warning that Crossed Utilization 227 / T-RXTOTUTILMD traffic has exceeded a set Medium On 8 No TCA bandwidth threshold. If situation Crossed Unicast Dropped 227 / T-TXUCDROPFRMHI unacceptable. If situation Crossed Unicast Dropped 227 / T-TXUCDROPFRMMD unacceptable. If situation Crossed Multicast Dropped On 18 No unacceptable. Threshold Upstream Total Warning Qos 1/ None..gui. If situation Crossed Unicast Dropped 227 / T-TXUCDROPFRMLO unacceptable.axs. A warning. Threshold Alarm Threshold Downstream Total 1/ None. 11/03/2018 . If situation Crossed Multicast Dropped 227 / T-TXMCDROPFRMHI unacceptable.0. A warning. A warning. Just a warning that Warning 227 / Qos Crossed Utilization T-TXMCUTILMD traffic has exceeded a set On 2 No TCA Medium bandwidth threshold. Threshold Alarm Threshold Downstream Total 1/ None.3 alarms Page 5 sur 93 Threshold Downstream 227 / 1/ None. Warning 227 / Qos Crossed Medium traffic has exceeded a set DBACONGPERIODMD On 11 No TCA Threshold Alarm bandwidth threshold. Just a warning that T. Threshold Downstream Warning Qos 1/ None. A warning. Threshold DBA Congestion 1/ None.118 . Warning 227 / Qos Crossed High Threshold traffic has exceeded a set DBACONGPERIODHI On 10 No TCA Alarm bandwidth threshold. determine why frames are being dropped.alcatel.1:60526/help/ntopic/com.

4. If situation Warning 227 / Qos Crossed Dropped Frames T-TXBCDROPFRMLO unacceptable. 11/03/2018 . determine why On 19 No TCA High Threshold frames are being dropped. . determine why On 21 No TCA Low Threshold frames are being dropped. Filter 2 No <From basic <From basic alarm> Temporal . 227 / unacceptable.gui.0. A warning. Alarm 1. 34 / 2 alarm> - . 34 / 3 alarm> - .axs.isam52/html/7302_7330_R.alcatel. determine why High Threshold On 22 No TCA frames are being dropped.. A warning. A warning. Alarm Threshold Upstream Total Warning Qos 1/ None. 34 / 1 alarm> - . If situation Crossed Upstream 229 / T-CPBWTCA unacceptable. A warning. . . A warning. Threshold Alarm Threshold Upstream Total Warning Qos 1/ None. Filter 1 No <From basic <From basic alarm> Temporal . If situation Crossed Dropped Frames T. Threshold Channel Pair Major Comm None. determine why Bandwidth At On 3 Yes TCA Downstream BW is high.. Filter 3 No <From basic alarm> Temporal . determine why Low Threshold RXTOTDROPFRMLO On 24 No TCA frames are being dropped. If situation Warning 227 / Qos Crossed Dropped Frames T-TXBCDROPFRMHI unacceptable. Check ONT for ONT TC Crossed T-CPERRFRAGS Received At OLT On 1 No ERRFRAGS and isolate at ONT TCA Near End level if ONT counts exist. A warning. Filter 4 alarm> http://127. 227 / unacceptable. OLT Threshold Channel Pair Major Comm None. Check Receive Channel Pair signal at OLT. 34 / 4 <From basic - .1:60526/help/ntopic/com.0. determine why On 20 No TCA Medium frames are being dropped. 2.3 alarms Page 6 sur 93 TCA Frames Low Threshold Alarm Downstream Threshold Broadcast 1/ None.R5. determine why Medium RXTOTDROPFRMMD On 23 No TCA frames are being dropped. Threshold Fragments Minor 229 / Qos 3. If situation Crossed Downstream 229 / T-BWTCA unacceptable.doc. . Threshold Alarm Downstream Threshold Broadcast 1/ None. If situation Crossed Dropped Frames 227 / T-RXTOTDROPFRMHI unacceptable. A warning. Reset LT 5/Replace associated LT at OLT if PM counts persist.118 . If situation Warning 227 / Qos Crossed Dropped Frames T-TXBCDROPFRMMD unacceptable. If situation Crossed Dropped Frames T. Alarm Threshold Upstream Total Warning Qos 1/ None. OLT Table 118-10 describes the derived alarms. determine why Bandwidth At On 2 Yes TCA Upstream BW is high. Table 118-10 Derived alarms Default Category / Probable cause / Specific TL1 severity / Alarm Service Repair action Mnemonic problem condition Default ID affecting reporting <From basic <From basic alarm> Temporal . Alarm Downstream Threshold Broadcast 1/ None. Check Transmit Channel Pair Errored Lost GEM signal at ONT. A warning.

. Filter 19 No <From basic <From basic alarm> Temporal . .doc. Filter 8 No <From basic <From basic alarm> Temporal . Filter 21 No <From basic <From basic alarm> Temporal . 34 / 11 alarm> - .isam52/html/7302_7330_R. . Filter 18 No <From basic <From basic alarm> Temporal .alcatel. Filter 16 No <From basic <From basic alarm> Temporal .118 . . .gui. .. . . . . Filter 14 No <From basic <From basic alarm> Temporal . 34 / 21 alarm> - . . 34 / 7 alarm> - .0. Filter 12 No <From basic <From basic alarm> Temporal .R5. 34 / 23 alarm> - . Filter 22 No <From basic <From basic alarm> Temporal . Filter 10 No <From basic <From basic alarm> Temporal . Filter 17 No <From basic <From basic alarm> Temporal . 34 / 15 alarm> - . 34 / 5 alarm> - . Filter 13 No <From basic <From basic alarm> Temporal .. 34 / 13 alarm> - . 34 / 14 alarm> - . . 34 / 18 alarm> - . Filter 23 No http://127. Filter 9 No <From basic <From basic alarm> Temporal . Filter 15 No <From basic <From basic alarm> Temporal .3 alarms Page 7 sur 93 No <From basic <From basic alarm> Temporal . . 34 / 17 alarm> - . .axs. 34 / 22 alarm> - . . Filter 6 No <From basic <From basic alarm> Temporal . 34 / 16 alarm> - . Filter 20 No <From basic <From basic alarm> Temporal . 34 / 20 alarm> - . 34 / 19 alarm> - . 34 / 10 alarm> - . . . Filter 7 No <From basic <From basic alarm> Temporal . . 34 / 12 alarm> - . 34 / 6 alarm> - .1:60526/help/ntopic/com. Filter 5 No <From basic <From basic alarm> Temporal .0. . Filter 11 No <From basic <From basic alarm> Temporal . 34 / 8 alarm> - . 11/03/2018 . 34 / 9 alarm> - .

118 - R5.3 alarms Page 8 sur 93

<From basic alarm> Temporal - - 34 / 24 <From basic -
- Filter 24 alarm>
No

<From basic
<From basic alarm> Temporal
- - 34 / 25 alarm> -
- Filter 25
No

<From basic
<From basic alarm> Temporal
- - 34 / 26 alarm> -
- Filter 26
No

<From basic
<From basic alarm> Temporal
- - 34 / 27 alarm> -
- Filter 27
No

<From basic
<From basic alarm> Temporal
- - 34 / 28 alarm> -
- Filter 28
No

<From basic
<From basic alarm> Temporal
- - 34 / 29 alarm> -
- Filter 29
No

<From basic
<From basic alarm> Temporal
- - 34 / 30 alarm> -
- Filter 30
No

<From basic
<From basic alarm> Temporal
- - 34 / 31 alarm> -
- Filter 31
No

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 1 alarm>
SPF1 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 10 alarm>
SPF10 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 11 alarm>
SPF11 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 12 alarm>
SPF12 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 13 alarm>
SPF13 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 14 alarm>
SPF14 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 15 alarm>
SPF15 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 16 alarm>
SPF16 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 17 alarm>
SPF17 On 2. Check the setting of the
No
related filter.

<From basic alarm> - SF Indeterminate 35 / 18 <From basic 1. Check the cause of the
SPF18 On alarm> related basic alarm.

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118 - R5.3 alarms Page 9 sur 93

No 2. Check the setting of the
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 19 alarm>
SPF19 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 2 alarm>
SPF2 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 20 alarm>
SPF20 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 21 alarm>
SPF21 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 22 alarm>
SPF22 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 23 alarm>
SPF23 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 24 alarm>
SPF24 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 25 alarm>
SPF25 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 26 alarm>
SPF26 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 27 alarm>
SPF27 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 28 alarm>
SPF28 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 29 alarm>
SPF29 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 3 alarm>
SPF3 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 30 alarm>
SPF30 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 31 alarm>
SPF31 On 2. Check the setting of the
No
related filter.

<From basic alarm> - SF Indeterminate 35 / 4 <From basic 1. Check the cause of the
SPF4 On alarm> related basic alarm.

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118 - R5.3 alarms Page 10 sur 93

No 2. Check the setting of the
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 5 alarm>
SPF5 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 6 alarm>
SPF6 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 7 alarm>
SPF7 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 8 alarm>
SPF8 On 2. Check the setting of the
No
related filter.

1. Check the cause of the
<From basic
<From basic alarm> Indeterminate related basic alarm.
- SF 35 / 9 alarm>
SPF9 On 2. Check the setting of the
No
related filter.

Table 118-11 describes the E1-DS1 alarms.

Table 118-11 E1-DS1 alarms
Default
Probable Category /
Specific severity / Alarm
cause / TL1 condition Service Repair action
problem Default ID
Mnemonic affecting
reporting

SERDES 1. Check clock source configuration,
Alarm Failure Major 210 / Comm
Clock Alarm DS1E1_SERDES_FAIL 2. Verify if SERDES clock is traceable
AF On 1 Yes
Failure to a reliable clock (PRC)

Alarm Failure Tributary 1 Major Comm
210 /
Clock Not DS1E1_TRIB1_FAIL Check Clock Source configurations
AF On 2 Yes
Present

Alarm Failure Tributary 2 Major Comm
210 /
Clock Not DS1E1_TRIB2_FAIL Check Clock Source configurations
AF On 3 Yes
Present

1. Determine whether problem is due
to E1/DS1 network/equipment problem
or misprovisioning. AIS represents a
failure upstream in the network where
Alarm Indication Alarm AIS is inserted downstream toward the
Indication Major 209 / Comm
Signal DS1E1_AIS_LIU downstream equipment to indicate that
Signal At On 6 Yes a failure exists upstream.
AIS LIU
2. If no E1/DS1 network/equipment
problem, check E1/DS1 provisioning
on the far-end for valid traffic path
configuration.

1. Determine whether problem is due
to E1/DS1 network/equipment problem
or misprovisioning. AIS represents a
failure upstream in the network where
Alarm Indication Alarm AIS is inserted downstream toward the
Indication Major 209 / Comm
Signal DS1E1_AIS_IWF downstream equipment to indicate that
Signal At On 15 Yes a failure exists upstream.
AIS IWF
2. If no E1/DS1 network/equipment
problem, check E1/DS1 provisioning
on the far-end for valid traffic path
configuration.

1. Determine whether problem is due
to physical interface cabling or due to
Alarm
actual failure of signal from far end
Synchronization Loss Of Major 210 / Comm
DS1E1_LOS_FAIL DS1 equipment.
Problem Signal On 4 Yes
2. If no physical cabling problem
ALRM
exists, check far-end DS1/E1 transmit
capabilities.

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If no physical cabling problem Frame On 6 Yes exists. Also check far-end E1/DS1 transmit capabilities.1:60526/help/ntopic/com. Determine whether problem is due to physical interface cabling. Determine whether there are Cyclic CRC 4 problems in the network (EMAN) that Redundancy Threshold Minor 209 / Comm DS1E1_CRC4_TIWF could cause bit-errors. 2. Determine whether problem is due to physical interface cabling.. check E1/DS1 provisioning on the far-end for valid traffic path configuration. Verify if the far-end equipment is CRC using CRC-4 in the frame. LIU misprovisioning. Determine whether there are Cyclic CRC 6 problems in the network (EMAN) that Redundancy Minor 209 / Comm Alarm From DS1E1_CRC6_IWF could cause bit-errors. Check On 4 No LIU 2. Check On 12 No IWF 2. Verify if the far-end equipment is CRC using CRC-6in the frame. Determine whether problem is due to physical interface cabling or due to Alarm actual failure of signal from far end Synchronization Loss Of Major Comm E1/DS1 equipment. check for misprovisioning of ALRM framing format between equipment. http://127. 11/03/2018 . or signal from far Alarm end E1/DS1 equipment. Determine whether problem is due LOF Multi Frame On 9 Yes to physical interface cabling. Determine whether there are Cyclic CRC 4 problems in the network (E1-side) Redundancy Threshold Minor 209 / Comm DS1E1_CRC4_TLIU that could cause bit-errors. 210 / Problem Signal At DS1E1_LOS_SYNC On 7 Yes 2. If no E1/DS1 network/equipment problem. 1. 1. Determine whether there are Cyclic CRC 6 problems in the network that could Redundancy Minor 209 / Comm Alarm From DS1E1_CRC6_LIU cause bit-errors.118 . Loss Of Frame Major 209 / Comm Frame At DS1E1_LOF_LIU 2. Verify if the far-end E1 equipment CRC is using CRC-4 in the frame. check far-end E1/DS1 transmit capabilities or verify the far-end equipment is not out-of-service. If no physical cabling problem LOF On 8 Yes LIU exists. misprovisioning. Check On 3 No LIU 2. Check On 13 No IWF 2.alcatel. 1. misprovisioning. Verify if the far-end equipment is CRC using CRC-4 in the frame. Determine whether there are Cyclic CRC 4 problems in the network (E1-side) Redundancy Minor 209 / Comm Alarm From DS1E1_CRC4_LIU that could cause bit-errors.0. Check Alarm From On 5 No LIU 2.axs. 1. or signal from far Loss Of end E1/DS1 equipment.isam52/html/7302_7330_R. If no physical cabling problem Tributary ALRM exists. Verify if the far-end E1 equipment CRC is using CRC-4 in the frame.. AIS represents a failure upstream in the Alarm Alarm network where AIS is inserted Synchronization Indication Major 210 / Comm downstream toward the downstream Problem DS1E1_AIS_SYNC equipment to indicate that a failure Signal On On 5 Yes ALRM Tributary exists upstream.R5. 1. Check Alarm From On 14 No IWF 2.doc. 1.gui.0. Also check far-end E1/DS1 transmit capabilities. Determine whether problem is due to E1/DS1 network/equipment problem or misprovisioning. 1.3 alarms Page 11 sur 93 1. Verify if the far-end DS1 equipment CRC is using CRC-6 in the frame. check for misprovisioning of framing format between equipment. 1. Synchronization Loss Of Major 210 / Comm Problem DS1E1_LOF_SYNC 2. Determine whether there are Cyclic CRC 4 problems in the network (EMAN) that Redundancy Minor 209 / Comm Alarm From DS1E1_CRC4_IWF could cause bit-errors. 1. Loss Of Frame Loss Of DS1E1_LOMF_LIU Major 209 / Comm 1. or signal from far end E1/DS1 equipment.

If no physical cabling problem LOS On 16 Yes IWF exists. 2. Determine whether problem is due to physical interface cabling.doc. Also check far-end DS1 transmit capabilities. Also check far-end E1/DS1 transmit capabilities. REI is the result of the far end E1/DS1 Remote Alarm Remote equipment detecting a problem with Alarm Major 209 / Comm Indication DS1E1_REI_LIU its receive signal and indicating a Indication On 1 Yes remote alarm indication back. If no physical cabling problem exists. Determine whether problem is due to physical interface cabling.1:60526/help/ntopic/com. 2. Determine whether problem is due to physical interface cabling or due to actual failure of signal from far end Loss Of Signal Loss Of Major Comm E1/DS1 equipment. 209 / Multi Frame DS1E1_LOMF_IWF LOF On 18 Yes 2. 2. check far-end E1/DS1 equipment for alarms and resolve.alcatel.isam52/html/7302_7330_R. 1. check for misprovisioning of framing format between equipment. check for misprovisioning of framing format between equipment. Determine whether problem is due to physical interface cabling.gui. If no physical cabling problem exists. Determine whether problem is due to physical interface cabling. Has Loss Of there been an outage of a network Loss Of Frame Major 209 / Comm Frame At DS1E1_LOF_IWF element ? LOF On 17 Yes IWF 2.R5. RDI is Remote the result of the far end E1/DS1 Remote Defect Defect Major 209 / Comm equipment detecting a problem with Indication DS1E1_RDI_LIU Indication On 2 Yes its receive signal and indicating a RDI LIU remote alarm indication back. 1. 209 / Signal At DS1E1_LOS_LIU LOS On 7 Yes 2. If no physical cabling problem exists. RAI LIU 2. 1. or signal from far end E1/DS1 equipment (EMAN Loss Of Frame Loss Of Major Comm side). or signal from far Loss Of end DS1 equipment. 1. check far-end E1/DS1 equipment for alarms and resolve. Determine whether problem is due to physical interface cabling. If no physical cabling problem exists. http://127. If no physical cabling problem LIU exists... Determine the reason for packet- loss on the CES pseudowire.axs. RDI is the result of the far end E1/DS1 Remote equipment (EMAN side) detecting a Remote Defect Defect Major 209 / Comm problem with its receive signal and Indication DS1E1_RDI_IWF Indication On 11 Yes indicating a remote alarm indication RDI IWF back.118 . check far-end E1/DS1 transmit capabilities or verify the far- end equipment is not out-of-service.0. check far-end E1/DS1 equipment for alarms and resolve. misprovisioning. Also check far-end E1/DS1 transmit capabilities. 11/03/2018 . misprovisioning.3 alarms Page 12 sur 93 2. Determine whether problem is due to physical interface cabling. 1.0. check for misprovisioning of framing format between equipment. 1. 1. If no physical cabling problem exists. check far 1. Verify if the far-end device (EMAN side) is still operational and sending CES frames. Loss Of Signal Major 209 / Comm Signal At DS1E1_LOS_IWF 2. If no physical cabling problem IWF exists. REI is the result of the far end E1/DS1 Remote equipment (EMAN side) detecting a Remote Alarm Alarm Major 209 / Comm problem with its receive signal and Indication DS1E1_REI_IWF Indication On 10 Yes indicating a remote alarm indication RAI IWF back.

3 alarms Page 13 sur 93 Degraded Signal Degraded DS1E1_DEG_FAIL Major 210 / Comm 1. Check if the ONT power is on or off.0.R5. Check the receive PON Loss Of Signal PON Loss Of Major 158 / Comm fiber input at the OLT. Table 118-12 EPON alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Bias Problem Transmit Bias Too Major 195 / Eqt Check the transmitted bias TXBIASHIALM BIPR High Alarm On 3 Yes and decrease Bias Bias Problem Transmit Bias Too Major 195 / Eqt Check the transmitted bias TXBIASLOALM BIPR Low Alarm On 4 Yes and increase Bias Bias Problem Transmit Bias Too Warning 195 / Eqt Check the transmitted bias TXBIASHIWARN BIPR High Warning On 11 No and decrease Bias Bias Problem Transmit Bias Too Warning 195 / Eqt Check the transmitted bias TXBIASLOWARN BIPR Low Warning On 12 No and increase Bias Bias Problem XFP Transmit Bias Major 195 / Eqt Check 10G XFP transmitted EXTTXBIASHIALM BIPR Too High Alarm On 19 Yes bias and decrease Bias Bias Problem XFP Transmit Bias Major 195 / Eqt Check 10G XFP transmitted EXTTXBIASLOALM BIPR Too Low Alarm On 20 Yes bias and increase Bias Bias Problem XFP Transmit Bias Warning 195 / Eqt Check 10G XFP transmitted EXTTXBIASHIWARN BIPR Too High Warning On 23 No bias and decrease Bias Bias Problem XFP Transmit Bias Warning 195 / Eqt Check 10G XFP transmitted EXTTXBIASLOWARN BIPR Too Low Warning On 24 No bias and increase Bias Configuration Or No repair necessary. Newly installed CFG ONT MDU on PON. Table 118-12 describes the EPON alarms.gui.axs.alcatel. EPONLOS LOS Signal On 2 Yes 2. Power Problem Idle Power Too Major 158 / Comm Check the idle power of the IDLERXPWHI PWR High On 5 Yes PON Transmitted Power Problem Major Comm Check the transmitted Optical Signal 195 / TXPWHIALM power and decrease signal PWR Above Alarm On 1 Yes level Threshold Transmitted Power Problem Major Comm Check the transmitted Optical Signal 195 / TXPWLOALM power and increase signal PWR Below Alarm On 2 Yes level Threshold http://127.doc.. 1.0. Check clock source configuration SIGN Signal On 8 Yes and determine whether problem is due to physical interface cabling or due to actual failure of signal from far end DS1/E1 equipment or due to a failure in the signal from a PRC traceable clock..isam52/html/7302_7330_R. 11/03/2018 .118 . Customization Minor Eqt Indication to operator that New ONT 158 / Error NEWEONT further provisioning should Discovered On 1 No commence.1:60526/help/ntopic/com. Configuration Or Customization Optical Module Major 158 / Eqt Check the actual optical Error OPMODULEMISMACH Mismatch On 8 Yes module CFG Communications Rogue ONT Major 158 / Comm Check if rogue ONU exist or Subsystem Failure ROGUEONT Disabled On 7 Yes not COM Error Bit Rate High Major 158 / Comm Check the fiber or PON Error Bit Rate High ERRBITRATEHI EBRH On 3 Yes interface.

3 alarms Page 14 sur 93 Power Problem Transmitted TXPWHIWARN Warning 195 / Comm Check the transmitted PWR Optical Signal On 9 No power and decrease signal Above Warning level Threshold Transmitted Power Problem Warning Comm Check the transmitted Optical Signal 195 / TXPWLOWARN power and increase signal PWR Below Warning On 10 No level Threshold Power Problem XFP Transmit Major Comm Check 10G XFP 195 / Optical Signal Too EXTTXPWHIALM transmitted power and PWR On 17 Yes High Alarm decrease signal level Power Problem XFP Transmit Major Comm Check 10G XFP 195 / Optical Signal Too EXTTXPWLOALM transmitted power and PWR On 18 Yes Low Alarm increase signal level Power Problem XFP Transmit Warning Comm Check 10G XFP 195 / Optical Signal Too EXTTXPWHIWARN transmitted power and PWR On 21 No High Warning decrease signal level Power Problem XFP Transmit Warning Comm Check 10G XFP 195 / Optical Signal Too EXTTXPWLOWARN transmitted power and PWR On 22 No Low Warning increase signal level Temperature Temperature Too Major 195 / Eqt Check temperature and Unacceptable TEMPEHIALM High Alarm On 7 Yes decrease temperature TEMP Temperature Temperature Too Major 195 / Eqt Check temperature and Unacceptable TEMPELOALM Low Alarm On 8 Yes increase temperature TEMP Temperature Temperature Too Warning 195 / Eqt Check temperature and Unacceptable TEMPEHIWARN High Warning On 15 No decrease temperature TEMP Temperature Temperature Too Warning 195 / Eqt Check temperature and Unacceptable TEMPELOWARN Low Warning On 16 No increase temperature TEMP Test Problem Rogue Test Major 158 / Eqt Check if rogue ONU test PONROGUETEST TEST Ongoing On 6 Yes ongoing Voltage Problem Voltage Too High Major 195 / Eqt Check voltage and VOLHIALM VTP Alarm On 5 Yes decrease voltage Voltage Problem Voltage Too Low Major 195 / Eqt Check voltage and increase VOLLOALM VTP Alarm On 6 Yes voltage Voltage Problem Voltage Too High Warning 195 / Eqt Check voltage and VOLHIWARN VTP Warning On 13 No decrease voltage Voltage Problem Voltage Too Low Warning 195 / Eqt Check voltage and increase VOLLOWARN VTP Warning On 14 No voltage Table 118-13 describes the EPONONT alarms. 11/03/2018 .R5.gui.isam52/html/7302_7330_R..1:60526/help/ntopic/com.0. Error http://127. On 3 Yes CEI From ONT Configuration Or Customization Minor Eqt Determine why the ONU ONU Provisioning 184 / Error PROVFAIL rejected the provisioning Failure On 15 Yes request.0.alcatel. Table 118-13 EPONONT alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting Critical Event Receive Critical Major 156 / Comm Indication Event Indication CREVT Check the ONT..axs.118 . CFG Configuration Or Capability Mismatch LLIDCAPMISMATCH Minor 184 / Eqt Check ONT capability and Customization On 16 Yes whether support multiple LLID.doc.

R5. ONU Self Test ONU VoIP HW Minor 184 / Eqt Determine why the ONU VoIP VOIPHWFAIL OST Failure On 3 Yes hardware selftest failed.1:60526/help/ntopic/com.axs. Configuration Or Customization Minor Eqt Determine why there is a failure Software Download 185 / Error SWDLFAIL to download a software version Failure On 6 No to the ONU. ONU Equipment Minor 184 / Eqt Determine why the ONU reset Alarm Reset Failure RESETFAIL On 1 Yes failed. Determine why the ONU PON IF Switch ONU Switch PON Minor 184 / Eqt detected a PON link failure. The Minor 156 / Comm Indication Gasp Indication EDG dying gasp indication is due to On 2 Yes DGI From ONT loss of power input to the ONT. Loss Of Power ONU Power Too Minor 184 / Eqt Determine why the ONU power POWERHIGH LOPW High On 6 Yes is too high.118 .0 ONU. PSI Power Problem Received Optical Major Comm Check the received optical 157 / Signal Above Alarm RXPWHI signal and decrease the signal PWR On 1 Yes Threshold level. ONU Self Test Minor 184 / Eqt Determine why the ONU E1 ONU E1 HW Failure E1HWFAIL OST On 4 Yes hardware selftest failed. Configuration Or Customization Minor Eqt Determine why no matched Software Version 185 / Error SWVERNF version is found in the ONU Not Found On 3 No software mapping table.. or PONIFSW PIS Interface On 14 No received an Active PON_IF Adminstate message. CFG Configuration Or The software version Customization Software Download Minor 185 / Eqt downloading to the ONU is in Error SWDLIP In Progress On 5 No progress. for Mode Mismatch On 2 No example: operator configures CFG CTC 2.3 alarms Page 15 sur 93 CFG Configuration Or Customization Minor Eqt Determine why the pre- Software Version 185 / Error SWVERMM configured ONU software type Mismatch On 1 No does not match the actual ONU.0. Power Problem Received Optical Major Comm Check the received optical 157 / Signal Below Alarm RXPWLO signal and increase the signal PWR On 2 Yes Threshold level. Loss Of Power ONU Power Too Minor 184 / Eqt Determine why the ONU power POWERLOW LOPW Low On 7 Yes is too low. This message is for CFG information purposes only. LOL On 1 Yes Loss Of Power Minor 184 / Eqt Determine why the ONU power ONU Power Broken POWERBROKEN LOPW On 5 Yes is broken. 11/03/2018 . http://127. Loss Of Link Major 156 / Comm Link Fault At ONT LINKFAULT Check the link.alcatel. Physical Detection Such As Warning 184 / Eqt Check if the ONT door or box is Intrusion INTRUDER Door Or Box Open On 11 No open.gui.doc.1 mode to a CTC 2. OAM Failure Loss Of Major 156 / Comm Check the OAM version for the OAMFAIL OAMFL Communications On 4 Yes OLT and ONT. CFG Dying Gasp Received Dying Restore power to the ONT.0. OEA ONU Self Test Minor 184 / Eqt Determine why the ONU switch ONU Switch Failure SWITCHFAIL OST On 2 Yes selftest failed.. CFG Determine why the configured Configuration Or software download mode does Customization Minor Eqt not match the actual ONU Software Download 185 / Error SWDLMM supported download mode.isam52/html/7302_7330_R.

TEMP Temperature Temperature Too Warning 157 / Eqt Check and decrease the Unacceptable TEMPEHIWARN High Warning On 19 No temperature.118 . Temperature Temperature Too Major 157 / Eqt Check and decrease the Unacceptable TEMPEHI High Alarm On 9 Yes temperature.3 alarms Page 16 sur 93 Power Problem Transmitted Optical TXPWHI Major 157 / Comm Check the transmitted power PWR Signal Above Alarm On 3 Yes and decrease the signal level. Power Problem Minor Eqt Determine why the ONU 184 / Battery Failure BATTFAIL battery is provisioned and PWR On 9 No present but cannot recharge. Threshold Power Problem Received Optical Warning Comm 157 / Check the received power and Signal Above RXPWHIWARN PWR On 11 No decrease the power.isam52/html/7302_7330_R. TEMP Temperature Temperature Too Major 157 / Eqt Check and increase the Unacceptable TEMPLO Low Alarm On 10 Yes temperature. Warning Threshold Power Problem Minor Eqt Determine why the ONU 184 / Battery Missing BATTMISS battery is provisioned but PWR On 8 No missing.0. Temperature Determine why the ONU ONU Low Minor Eqt Unacceptable 184 / internal temperature is below Temperature LOTEMPWARN On 13 No the low temperature alarm TEMP Warning warning.doc.gui.. Warning Threshold Power Problem Transmitted Optical Warning Comm 157 / Check the transmitted power Signal Above TXPWHIWARN PWR On 13 No and decrease the power. Software Determine why there is a Download Software Download Minor 185 / Eqt failure to commit a software Failure SWCMTFAIL Commit Failure On 8 Yes version that has been SWDL downloaded to the ONU.axs. TMP http://127.0.alcatel. Warning Threshold Power Problem Transmitted Optical Warning Comm 157 / Check the transmitted power Signal Below TXPWLOWARN PWR On 14 No and increase the power. Software Download Minor Eqt Determine why the system Software Download 185 / Failure SWDLFM cannot find the software File Missing On 4 No version file the NT flush. TEMP Temperature Determine why the ONU ONU High Minor Eqt Unacceptable 184 / internal temperature exceeds Temperature HITEMPWARN On 12 No the high temperature alarm TEMP Warning warning.1:60526/help/ntopic/com. Determine why the ONU Power Problem Minor 184 / Eqt battery is provisioned and Battery Low BATTLOW PWR On 10 No present but its voltage is too low. SWDL Software Determine why there is a Download Software Download Minor 185 / Eqt failure to active a software Failure SWACTFAIL Active Failure On 7 Yes version that has been SWDL downloaded to the ONU. TEMP Temperature Temperature Too Warning 157 / Eqt Check and increase the Unacceptable TEMPELOWARN Low Warning On 20 No temperature.. 11/03/2018 .R5. Transmission Transmit Bias Too TXBIASHI Major 157 / Eqt Check and decrease the Problem High Alarm On 5 Yes transmit bias. Warning Threshold Power Problem Received Optical Warning Comm 157 / Check the received power and Signal Below RXPWLOWARN PWR On 12 No decrease the power. Threshold Power Problem Transmitted Optical Major Comm 157 / Check the transmitted power Signal Below Alarm TXPWLO PWR On 4 Yes and increase the signal level.

TMP Voltage Voltage Too High Major 157 / Eqt Problem VOLHI Check and decrease voltage.. TMP Transmission Transmit Bias Too Warning 157 / Eqt Check and decrease the Problem TXBIASHIWARN High Warning On 15 No transmit bias..3 alarms Page 17 sur 93 Transmission Transmit Bias Too Major 157 / Eqt Check and increase the Problem TXBIASLO Low Alarm On 6 Yes transmit bias.R5. for example: PF On Yes hardware failure for special port. Port Failure Major Eqt Determine why there is a port failure at Port Failure PORTFAIL 159 / 4 uniport at ONT side. Voice Problem Voice DHCP Server Minor 182 / Comm Check why the AG cannot get VDHCPERR VX Error On 2 Yes IP address from DHCP server. Alarm On 7 Yes VTP Voltage Voltage Too Low Major 157 / Eqt Problem VOLLO Check and increase voltage.0. Loss Of Signal Minor Eqt Determine why there is port loss of signal Loss Of Signal PORTLOS 159 / 3 at uniport at ONT side. Table 118-14 describes the EPONONT-ETHPORT alarms. Table 118-15 describes the EPONONT-POTSPORT alarms. for example: LOS On Yes Ethernet cable is not connected. Congestion Port Major Eqt Determine why there is port congestion at PORTCONG 159 / 5 CONG Congestion On Yes uniport at the ONT side. for example: Failure Negotiation PORTNEGFAIL 159 / 2 On Yes ONT support port mode mismatch with Failure ANF peer side.axs. http://127. Warning On 18 No VTP Voice Problem Voice Gateway Minor Comm Determine why 182 / Communication VGATEWAYCOMM communication with the VX On 1 Yes Failure softswitch has failed.isam52/html/7302_7330_R.doc. Table 118-15 EPONONT-POTSPORT alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting Port Failure Over Temperature PORTOVERTEMP Minor 183 / 1 Eqt Determine why the ONU POTS PF On Yes port temperature too high.gui. Table 118-14 EPONONT-ETHPORT alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting Auto Determine why the port auto negotiation Negotiation Auto Major Eqt failed at uniport at ONT side.118 .1:60526/help/ntopic/com. Port Loop Major Eqt Determine why there is a port loop at Port Loop PORTLOOP 159 / 1 PL On Yes uniport at ONT side. Alarm On 8 Yes VTP Voltage Voltage Too High Warning 157 / Eqt Problem VOLHIWARN Check and decrease voltage.0. Warning On 17 No VTP Voltage Voltage Too Low Warning 157 / Eqt Problem VOLLOWARN Check and increase voltage. 11/03/2018 .alcatel. TMP Transmission Transmit Bias Too Warning 157 / Eqt Check and increase the Problem TXBIASLOWARN Low Warning On 16 No transmit bias.

Check the modem equipment. UMS Table 118-16 describes the Ethernet alarms. Determine whether the file Problem Unreachable On No transfer server has been correctly FTP configured.gui.alcatel. Table 118-17 FTP alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting File Transfer File Server FTPSRVUNAVAIL Major 105 / 1 Comm 1. Table 118-17 describes the FTP alarms. Crossed Errors In 15 ETHFCS15 107 / 2 Minutes Interval On No 2. In 1 Day Interval On No TCA Virtual MAC Disable the vmac-translation Allocation Virtual MAC Minor Comm functions for the l2 forwarder id Failed BRGVMACFULL 109 / 2 Address Full On No which is attached to the vlanport VMACF on top of this bridge port. In 15 Minutes On No TCA Interval Threshold Excessive Received Minor Qos Crossed Octets In 1 Day ETHRXBDAY 107 / 7 Add extra lines in the LAG. Interval On No TCA Threshold Excessive Minor Qos Crossed Transmitted Octets ETHTXBDAY 107 / 8 Add extra lines in the LAG. Check the modem equipment. Port Failure Minor Eqt Determine why the ONU POTS Grounded PORTGROUNDED 183 / 3 PF On Yes port is grounded. TCA Threshold Excessive Received Minor Qos Crossed Octets In 15 ETHRXB15 107 / 5 Add extra lines in the LAG.R5. Table 118-16 Ethernet alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting Address No special repair action.1:60526/help/ntopic/com. TCA Threshold Excessive FCS Minor Qos 1. Minutes Interval On No TCA Threshold Excessive Transmitted Octets Minor Qos Crossed ETHTXB15 107 / 6 Add extra lines in the LAG.118 .0. if needed. Crossed Errors In 15 ETHLOS15 107 / 1 Minutes Interval On No 2. TCA Threshold Excessive LOS Minor Qos 1. Crossed Errors In 1 Day ETHLOSDAY 107 / 3 Interval On No 2.axs. The MAC Address Minor Comm Conflict BRGMACCONFLICT 109 / 1 conflicted port can be manually Conflict On No ADDR closed or opened.isam52/html/7302_7330_R. Threshold Excessive LOS Minor Qos 1. Check the modem equipment.3 alarms Page 18 sur 93 Port Failure Minor Eqt Determine why there is over Over Current PORTOVERCUR 183 / 2 PF On Yes current on the ONU POTS port. Check the physical line. http://127. Check the physical line.. Check the physical line.0. Crossed Errors In 1 Day ETHFCSDAY 107 / 4 Interval On No 2. Unknown Megaco Minor Comm Determine why the subscriber Unknown Megaco Subscriber UNKMEGASUB 183 / 4 has not been configured on the Subscriber On Yes softswitch. Check the physical line. TCA Threshold Excessive FCS Minor Qos 1. Check the modem equipment. 11/03/2018 .doc..

. 11/03/2018 . Use IACM Forwarding Data Address Conflict Self MAC Minor Comm 146 / Base of these network Address DUPADDRSELFSAP ADDR On 4 Yes elements to identify Conflict responsible user-side ports. Re-enable port when alarm is cleared after a timeout. and remove from the network.0. If the duplicate address is an address configured by operator and announced to the user via router advertisement. verify the configuration at the DHCP server.gui..axs. verify the http://127.the LL address: shutdown the interface in order to trigger Address Conflict IPv6 Local Major Comm the System to initiate the DAD 178 / Address IPv6DADOWN procedure once more [and ADDR On 1 Yes Conflict hope for successful outcome]. Disable responsible user-side ports involved in the Duplicate MAC alarm in this network element or in the surrounding network elements. Address Conflict IPv6 Address IPv6DAD Minor 178 / Comm In case the duplicate IPv6 ADDR Conflict On 2 No address alarm occurs for: .1:60526/help/ntopic/com.alcatel.R5. In case the duplicate IPv6 address alarm occurs for: . Disable the responsible user- side ports involved in the Duplicate MAC alarm in this network element or in the surrounding network elements. Table 118-18 HUB alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting Disable the responsible user- side ports involved in the Duplicate MAC alarm.doc.118 . and remove from the network.3 alarms Page 19 sur 93 2. Re-enable port when alarm is cleared after a timeout.0.If the duplicate address is a global address assigned using a DHCP address. Try to identify the source of DOS attack. Try to identify the source of DOS attack. Table 118-18 describes the HUB alarms. 1. Check the network to the file transfer server. Try to identify the source of DOS attack. ADDR Conflict On 2 Yes Re-enable port when alarm is cleared after a timeout..a configured IPv6 address: operator can choose a different IPv6 address for the interface.If duplicate address is a link local address and also a duplicate MAC alarm is raised: same MAC is used at 2 ends. SDP Binding Use IACM Forwarding Data Address Conflict Self MAC Minor 146 / Comm Base of these network DUPADDRSELFSDP elements to identify ADDR Address On 5 Yes Conflict responsible user-side ports. .isam52/html/7302_7330_R. Use IACM Forwarding Data Base to identify responsible Address Conflict MAC Address Minor 146 / Comm VPLSDUPADDR user-side ports. and remove from the network.

Check MA configuration: peer Ethernet CFM MEP list.then the Eth-Ring- Path is blocked due to normal protocol functionality. Subsystem Ethernet Path Minor 222 / Comm Failure ETHRINGPATHBLOCK If the port / lag is oper-up and Is Blocked On 1 No there is no ccm failure for the COM path-mep. http://127.. and facility alarms SHUB / IHUB and clear. CCM Indicates SFP or SFP+ type does not match the planned speed and/or auto- negotiation for the port. Configuration Or Either reconfigure the Customization Configuration Major 150 / Comm planned speed and/or the Error PORTCONFMM Mismatch On 3 Yes auto-negotiation to match the CFG current speed and auto- negotiation.1:60526/help/ntopic/com. equipment.axs. or reconfigure external device to match current configured speed and auto-negotiation. MEPIDs. Link Aggregation Port LAGPORTADDFAIL Minor 150 / Comm Retrieve the additional info of Failure Aggregation On 2 Yes the alarm to see the failure LAG Failure reason string and correct. CCM Error CCM Major 212 / Comm CCM Defect ETHCFM_DEFERRORCCM interval etc to see if there is Defect On 4 Yes CCM any mis-configuration or mis- match between MEP peers. RDI CCM Minor 212 / Comm CCM Defect ETHCFM_DEFRDICCM Check operational status of Defect On 1 Yes CCM links needed for the CCM transmission towards peer. Check for MEPS in MA the Ethernet CFM CCIEnabled flag. device failures.3 alarms Page 20 sur 93 configuration of the addresses for node and user. contact your Memory Error On 10 Yes HUB Alcatel-Lucent technical support representative. Ethernet CFM Remote MEP found in MAC Status Minor 212 / Comm dot1agCfmMepDbTable.gui. If the duplicate address is an address that is already allocated to another user (case of local proxy ND). Restore CCM misconfigurations (peer MEP Ethernet CFM Remote CCM Major 212 / Comm list).0.doc. Check for possible network. reset NT HUB card. Try reset of NT to clean up SHUB / IHUB memory depletion.. Administrative key mismatch. 11/03/2018 .\2. 2. CCM Defect ETHCFM_DEFXCONCCM Defect On 5 Yes Check service configuration.in this case no action is required. CPU Minor 151 / Eqt Malfunction IHUBPROCROVLD Overload On 9 No If problem persists.isam52/html/7302_7330_R. Out Of Critical 151 / Eqt Malfunction IHUBOUTOFMEM If fault persists.R5.118 . CCM Defect ETHCFM_DEFMACSTATUS CCM Defect On 2 Yes check operational status of CCM physical links on that MEP. link CCM Defect ETHCFM_DEFREMOTECCM Defect On 3 Yes failures.alcatel. System ID mismatch. Replace NT card. Check if the port or lag on which the path is configured is operational down or if the corresponding path-mep has Communications encountered a ccm-failure. CCM Check for admin status of the CCM from peer MEP. Ethernet CFM xCon CCM Major 212 / Comm Check MAID configuration. Possible reasons are: 1. the operator should verify the configuration of the addresses for the users.0.

5.doc.isam52/html/7302_7330_R. If this is the case.1:60526/help/ntopic/com. If present. Unknown . Check the physical Ethernet Loss Of Link Ethernet LAG Major 152 / Comm links associated for LAG LAGDOWN LOL Down On 1 Yes negotiation or timeout problems.\iv) nCheck for the alarm again. Check the alarm again. Out Of Resource LI Out Of LIOOR Major 179 / Comm Lower the number of targets OOR Resource On 3 Yes to be intercepted Decrement the number of used resources by -removing or simplifying filters attached to a target -making the target key more specific (for example. it cannot Maximum store that many DHCP Out Of Resource Number Of Major Comm 153 / sessions in the system.3 alarms Page 21 sur 93 3. If present. System is almost used above capacity.R5. then set the interface to up. LI Malfunction Traffic LI Minor 179 / Comm LITRAFDISABLED Enable traffic interception. If no recent configuration change was done. 4. clear the alarm. The alarm can be raised as a result of a recent configuration change. LI Disabled On 1 Yes Loss Of Link Ethernet Link Critical 150 / Comm Check the physical Ethernet LINKDOWN LOL Down On 1 Yes link. specify VRF) so fewer DHCP sessions (IP http://127. ii) Remove static MAC addresses.gui.axs.0. OOR Resource On 2 No iv) Clear IPv6 neighbor cache entries. LACP passive both ends. Out Of Resource Major Comm iii) Reduce the number of Switch Out Of 153 / SWITCHOOR subnets. check for an underlying failure.contact your Alcatel-Lucent technical support representative. check the most recent new configuration for: a) IP Interface If there is no shutdown but the interface is operationally down. If the alarm is present: i) Set the interface to down and try back later.Check the links. iii) Add Static-MAC back.0. 11/03/2018 . iv) Check for the alarm again. reduce the size of various subnets. If none. c) Static IP multicast group i) Remove the static group. ii) Manually clear the alarm.. ii) Manually clear the alarm. iii) Add the static group back. b) Static-MAC i) Remove Static-MAC. check the current network topology.alcatel. set the interface to down. DHCP Relay DHCPSESSIONOOR OOR On 4 Yes Consider reducing DHCP Sessions lease time or reducing the Reached allowed DHCP sessions for that ISAM in DHCP server. Link down . remove other static MACs. use circuit-id ..118 .

link type. Routing Failure IS-IS Minor Comm 141 / Check the IS-IS level- Adjacency ADJACENCYREJECT ROUT On 2 No capability configuration. Check OSPFv3 configurations to see if there is any mismatch (for example..gui. Routing Failure OSPF Critical Comm 144 / Check the OSPF Instance OSPFDOWN ROUT On 4 Yes configuration. Then take corrective actions on the peer node. Increase the BFDMAXRESOURCE OOR Resource On 2 Yes receive/transmit interval in Reached interface BFD configuration. Down Check the status of peer nodes. for example. Down Routing Failure RIP Instance RIPDOWN Critical 145 / Comm 1. Check the administrative state of all IS-IS components.3 alarms Page 22 sur 93 addresses ) to be intercepted.0. 3.axs.1:60526/help/ntopic/com.R5. BFD 1. 2. a type. 2.0. Check the number of routes learned through RIP. ROUT On 1 No Down If administrative and operational states are up. When the operator succeeds in configuring the BFD Session by deleting few BFD Sessions or by manipulating transmitting / Out Of Resource BFD Session Major 197 / Comm BFDSTALEENTRY receiving rates and then OOR Stale Entry On 3 Yes recreating the failed session.isam52/html/7302_7330_R. 1. Delete a BFD session. Verify the RIP interface ROUT Down On 1 Yes configurations.118 . check the IS-IS configuration. if they belong to same operator domain. Check operational state of Routing Failure IS-IS Minor Comm any interfaces needed for 141 / Adjacency ADJACENCYDOWN peer connections. Rejected Routing Failure IS-IS Critical Comm 141 / Check the IS-IS Instance ISISDOWN ROUT On 3 Yes configuration.doc..Removing the session configuration for which this alarm is raised. interfaces and instance should be unlocked. or timer intervals). if they belong to the same operator domain. http://127.alcatel. Down Check the status of peer nodes. verify that the autonomous system IDs of peers are correct. Out Of Resource Maximum Major 197 / Comm 2. Routing Failure OSPF Minor Comm 144 / Then take corrective Neighbor NEIGHBORDOWN ROUT On 3 No actions on peer node. Routing Failure OSPFv3 Minor Comm Change the network 144 / Neighbor V3NEIGHBORDOWN topology if the peer nodes ROUT On 7 No Down cannot be corrected. for example. Routing Failure OSPFv3 Critical Comm 144 / Check the OSPFv3 Instance V3OSPFDOWN ROUT On 8 Yes configuration. 11/03/2018 . Down Change the network topology if the peer nodes cannot be corrected. id. Check the memory consumed by the RIP protocol.

0.doc. Verify peer router up. Verify what the reason is to be operational down.3 alarms Page 23 sur 93 Note: The RIP protocol instance attempts to restart within 30 seconds. If yes. 11/03/2018 . Routing Failure MPLS Critical Comm Verify MPLS status for 171 / Instance MPLSDOWN base router and restart ROUT On 1 Yes Down MPLS.. use the given index to read sdpBindOperStatus of SDPbind table . Verify that the remote peer has been correctly configured or is still up. Routing Failure Critical 172 / Comm MTU ? SDP Down SDPDOWN ROUT On 1 Yes . Routing Failure LSP Path Minor 171 / Comm ((It is expected that the LSPPATHDOWN path configured as ROUT Down On 3 Yes secondary in non-standby mode to have oper down (while lsp is up).. Verify whether the configured far-end router is alive by pinging the configured-far end IP address.Associated SDP operational down No configuration at the peer for this VC-id.axs. Routing Failure Critical Comm Verify the LDP status for LDP Instance 170 / LDPDOWN base router and restart ROUT Down On 1 Yes LDP. Routing Failure Critical 171 / Comm Verify next-hop IP address LSP Down LSPDOWN ROUT On 2 Yes by pinging it. Verify the configured authentication parameters.e primary path /secondary path in standby/secondary path in non-standby.alcatel. Routing Failure PIM NEIGHBORDOWN Minor 176 / Comm Check status of peer ROUT Adjacency On 1 No nodes. Routing Failure SDP Binding Critical 172 / Comm Verify own status of LDP SDPBINDDOWN and MPLS. Verify the path towards the far end is IP accessible using the network ports. EPIPE Down EPIPEDOWN ROUT On 1 Yes 2. i. Verify the status of the attached SAP and the SDP Routing Failure Critical 173 / Comm binding. Check if the HOPs in the path are reachable (via ping).R5. http://127.isam52/html/7302_7330_R. ROUT Down On 2 Yes Verify the LDP session and adjacency status. if belonging to Down same operator domain.0. so no egress label received. Verify that the system IP is configured. until lsp switches to that secondary path). Verify that the correct far- end IP address is configured.gui.118 . check how the path is associated to the lsp.Associated service operational down ? . Check if the corresponding LSP is up.1:60526/help/ntopic/com. Routing Failure LDP Session Critical 170 / Comm Verify that the LDP LDPSESSIONDOWN ROUT Down On 2 Yes interfaces are up. 1.TLPD parameters mismatch: VC-TYPE .

6. Shutdown the protocol (s) for which BFD is enabled. for example.alcatel. Check the admin status of all BGP components. In Capacity Number Of Major 143 / Comm case of wholesale.0. 3.R5.118 . Routing Failure RSVP Critical Comm 216 / Check RSVP/MPLS Instance RSVPDOWN ROUT On 2 Yes configuration. interfaces.trigger clearing (specific Reached entries or all) of the lease http://127. Storage Maximum MAXDHCPV6LEASES Major 143 / Comm The operator can reduce Capacity Number Of On 3 Yes the filling of the lease Problem DHCPv6 database in either way: SCP Leases . Routing Failure BFD Session Major 197 / Comm 4. and neighbor should have a 'no shutdown' status. 11/03/2018 . Problem Of Routes MAXIPROUTES On 1 Yes administrative actions Reached SCP with the customer of the VPRN is required. group.isam52/html/7302_7330_R. In Capacity Max Number Major Comm 143 / case of wholesale. modify policies to reduce BGP route importation. 1. 5. Problem MAXIPv6ROUTES IPv6 Routes On 2 Yes administrative actions SCP Reached with the customer of the VPRN is required. Down Check memory usage for RSVP/MPLS Redimensioning of the Storage network is required. Redimensioning of the Storage Maximum network is required. check the BGP for misconfiguration. 216 / Neighbor NEIGHBORDOWN ROUT On 1 No Check if the peer is part Down of lsp path (which is active) Check MPLS admin status. Check the BGP prefix limit if memory resources are available. Check the operational status of any interfaces needed for peer connections.0. Delete the BFD session by disabling 'bfd-enable' on the routing protocol(s).gui. 2. If memory is not available. Check the peer configuration & Routing Failure RSVP Minor Comm operational status. Bring the BFD session UP..axs. verify that the autonomous system IDs of peers are correct. Check PIM configurations to see if there is any mismatch. Remove all the associated protocols on which BFD is enabled corresponding to that interface. for example. Routing Failure BGP Peer Critical 177 / Comm If admin and operational PEERDOWN ROUT Down On 1 Yes states are up.. Shutdown the interface BFDSESSIONDOWN ROUT Down On 1 Yes on which BFD is enabled.1:60526/help/ntopic/com.3 alarms Page 24 sur 93 Then do corrective actions on peer node. Change network topology if peer nodes cannot be corrected.doc. Remove the session by disabling BFD on the interface using 'no bfd'.

3 alarms Page 25 sur 93 database for this interface.trigger clearing (specific entries or all) of the lease Storage Maximum database for this Capacity Number Of Major Comm interface.0. Storage Capacity OSPF Major Comm 144 / Redimensioning of the Problem Overflow On MAXLIMLSDB On 1 Yes network is required. 11/03/2018 . . Possible reason for the alarm: Too many subscriber MACs for the configured service.gui. increases the max number of leases such that the filling level drops below the fixed threshold. c) Check the port of the subscriber to see if too many MACs are being http://127. SCP LSDB Storage Capacity OSPFv3 Major Comm 144 / Redimensioning of the Problem Overflow On V3MAXLIMLSDB On 5 Yes network is required. administrative Problem MAXLIMFIBTABLE Database On 1 No actions with the SCP Full customer of the VPLS required.alcatel. LSDB SCP Storage OSPFv3 Capacity Approaching Minor 144 / Comm Redimensioning of the Problem V3MIDLIMLSDB Overflow On On 6 No network is required. In case of Capacity Forwarding Minor 146 / Comm wholesale.118 .disable dhcpv6 on the interface . Possible solutions: a) Increase the v-VPLS FDB Table size.R5.0.1:60526/help/ntopic/com. b) Check the gateway of the subscriber to see if it is in bridge mode when it should be in router mode. 143 / Problem DHCPv4 MAXDHCPV4LEASES On 4 Yes .. The operator can reduce the filling of the lease database in either way: .isam52/html/7302_7330_R.doc.axs. Storage MAC MAXLIMFWDMAC Major 146 / Comm A condition meaning the Capacity Address On 3 Yes number of MAC Problem Forwarding addresses being learned SCP Database for a vVPLS service Full instance is nearing or has exceeded a configured table size limit. Note: shutting down the VPRN service or the IP interface leaves the lease database untouched. Alternatively.disable Ipv6 on the interface. SCP LSDB Redimensioning of the Storage Multicast node required.disable dhcpv4 on the Leases SCP Reached interface Note: shutting down the VPRN/IES service or the IP interface does leave the lease database untouched.. LSDB SCP Storage OSPF Capacity Approaching Minor 144 / Comm Redimensioning of the Problem MIDLIMLSDB Overflow On On 2 No network is required.

the subtended access node may also be learning subscriber MACs from the hub access node.0.0. and if so put learning limit on that subscriber port and enable anti-spoofing (if the feature is supported). 3) Check the subscriber port to see if too many MACs are being learned. d) Check the aggregation network that connects multiple access nodes together is operating in split horizon L2 forwarding.alcatel. Full On 1 No SCP b) Check the residential gateway of the subscriber to see if it is in bridge mode when it should be in router mode.1:60526/help/ntopic/com. and if so put learning limit on that subscriber port (if feature supported). Possible reason for the alarm: Too many subscriber host devices are using L3 services on the NT. If not.doc.gui.isam52/html/7302_7330_R. Problem Neighbor IPV6NEIGHCACHEUPTH On 3 No Cache Full 2) Check the subscriber SCP residential gateway to see if it is in bridge mode when it should be in router mode.axs. .R5. The number of ARP entries in the ARP cache of the system has exceeded its resource limits. make sure the port of the hub node that is connected to the subtended access node is configured as residential.Possible reasons: 1) Too many subscriber host devices are using L3 services on the NT. e) If subtending off of a hub access node. http://127. Possible solutions: a) Check and reduce Storage the number of directly Capacity ARP Table Major 153 / Comm attached hosts to local Problem MAXARPUPTH subnets in the instance. If not.3 alarms Page 26 sur 93 learned. c) Check the port of the subscriber to see if too many MACs are being learned. and if so put learning limit on that subscriber port and enable anti-spoofing (if it is supported). .Possible solutions: 1) Check and reduce the number of directly Storage attached hosts to local Capacity IPv6 Major Comm 153 / subnets in the instance. the access node may also be learning subscriber MACs from another access node.. The number of NC entries (IPv6) in the system neighbor cache is about to exceed its resource limits.. 11/03/2018 .118 .

isam52/html/7302_7330_R.G). make sure the hub node port that is connected to the subtended access node is configured as residential.3 alarms Page 27 sur 93 Storage L2 FDB MACLIMNODE Major 153 / Comm The alarm informs about Capacity Table Full On 5 No the fact that the amount Problem of MAC addresses SCP being learned for all layer 2 services is nearing the node limit.0..118 . Reduce the number of MEPs Check the number of (S.. If not.G)/(*. Storage BGP MIDLIMPEEROUTES Major 177 / Comm Increase prefix limit if Capacity Approaching On 2 No memory resources are Problem Max Number available. 3) Check that the aggregation network that connects multiple access nodes together is operating in split horizon L2 forwarding. Consider creating at network side a join policy to restrict accepted joins. the subtended access node may also be learning subscriber MACs from the hub access node.doc. interfaces in Capacity Internal MAC Major Comm a true VPLS and CFM 153 / Problem Threshold IHUBINTMACTHRESHREACH end points. put a learning limit on that subscriber port (if the feature is supported). Higher the On 6 No Reached level of a MEP more is SCP the number of internal MACs used Possible Reasons: 1) Too many CFM MEPs have been configured. Condition occurs when number of of internal MAC entries used by IHUB has reached 20% of the hardware MAC table size. SCP Of Learned Routes http://127.(*.1:60526/help/ntopic/com.gui. 11/03/2018 . PIM Consider to restrict the Storage Maximum allowed groups from the Capacity Number Of Major 176 / Comm MAXMCROUTES user.Possible Solutions: 1) Check the subscriber gateway to see if it is in bridge mode when it should be in router mode. .R5.G) joins received from the network and user side.0. If not. 4) If subtending off of a hub access node. Internal MAC entries are used by L3 Storage interfaces. and if so.axs. 2) Check the subscriber port to see if too many MACs are being learned. the access node may also be learning subscriber MACs from another Access Node. Problem Multicast On 2 Yes Routes Increase the number of SCP Reached maximum routes. but take into account that replication resources are limited to 4K and shared with next L2 services: one per VPLS for flooding and one per (S.G) for VPLS/v- VPLS IGMP snooping.alcatel.

doc.3 alarms Page 28 sur 93 If memory is not available.Check the STP peer to see if it is misconfigured to flood BPDUs.0. Threshold Subgroup SUBGRPTHRESHREACHED Major 152 / Comm 1. 2. STP 142 / STPEXCEPTION Possible solutions: STP Exception On 1 Yes . 3. SCP Reached -specifying a more specific target key (for example. When root guard is enabled for the access interface.1:60526/help/ntopic/com. After it is done.. Possible reasons: . Switchover Subgroup Major 152 / Comm 2. Possible solutions: a) Configure STP peers to have a lower bridge priority. and its Ethernet ports are cabled together. Possible reason: STP Failure STP Root Minor Comm 142 / STP peers are Guard STPROOTGUARDV STP On 2 Yes indicating they have Violation higher bridge address or priority. b) Check for possible spoofing by equipment that is not trusted and is attempting to become root through the alarmed port. traffic to be Storage Maximum intercepted by Capacity Intercepted Major 179 / Comm -Attaching a filter to the Problem LIBANDWIDTH Traffic Flows On 2 Yes target. the switchover occurs and the alarm is cleared. and so on). 1.isam52/html/7302_7330_R. It should be made Failure Switchover SUBGRPSWITCHFAIL On 3 Yes greater than the SOF Failed configured threshold value for the subgroup.axs. The system has detected a STP root- guard violation.Detection of a topology STP Failure Major Comm loop. Decrement the number of sessions. use circuit-id instead of remote-id . Check the number of physical links that are up in the LAG subgroup to which switchover failed. 11/03/2018 .0.alcatel. specify the VRF.R5. Synchronization NTP Servers Check if the NTP Major 151 / Eqt Problem Not NTPCOMM servers are operational On 11 No SYNC Responding and reachable. It should be made greater than the http://127.118 . modify policies to reduce BGP route importation.. Lower the number of targets to be intercepted. A condition detected by STP on a port.gui. Check the number of Crossed Threshold On 2 Yes physical links that are TCA Reached up in the LAG subgroup for which the alarm has occurred. this condition can occur when a port that has STP enabled is attempting to become root (has a better STP priority vector).

PRTCL Communications Insufficient Number Of Minor Comm Check the status of links at Protocol Error INSUFLNKS 13 / 5 Links At Near End On Yes the near end..isam52/html/7302_7330_R.0. PRTCL Communications Insufficient Number Of Minor Comm Check the status of links at Protocol Error INSUFLNKS 13 / 4 Links At Far End On Yes the far end. CFG Configuration Or Near End Failed Minor Comm Check the configuration at Customization Error CFGABORT 13 / 3 Configuration On Yes the near end and far end. Table 118-20 IMA link alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Communications Check the clock Link Out Of Delay Minor Comm Subsystem Failure LODS 14 / 3 configuration for the Synchronization On Yes COM associated group.alcatel.axs. PRTCL Communications Minor Comm Check the status of the far Protocol Error Blocked At Far End BLOCKED 13 / 6 On Yes -end IMA group. CFG Communications Minor Comm Check the far-end IMA Protocol Error Starting Up At Far End STARTUP 13 / 1 On Yes group configuration. Communications Minor Comm Check the link Subsystem Failure Link Misconnected MISCONN 14 / 4 On Yes configuration at the far end. Table 118-19 IMA group alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Configuration Or Far End Failed Minor Comm Check the configuration at Customization Error CFGABORT 13 / 2 Configuration On Yes the near end and far end.. PRTCL Table 118-20 describes the IMA link alarms.3 alarms Page 29 sur 93 configured threshold value for the subgroup.doc.1:60526/help/ntopic/com.118 . 11/03/2018 .R5.gui. COM Fault In Link Facility FAULT-IMA Minor 14 / 6 Comm http://127.0. Threshold Used Output Major 218 / Comm Check the port's Crossed Bandwidth TCA_OUTPUTBW On 1 No bandwidth usage TCA Threshold Threshold Used Input Major 218 / Comm Check the port's Crossed Bandwidth TCA_INPUTBW On 2 No bandwidth usage TCA Threshold Threshold Receive CRC Align Major 218 / Comm Check the port's Crossed TCA_RXCRCALIGN Errors On 3 No physical connections TCA Threshold Threshold Transmit CRC Align Major 218 / Comm Check the port's Crossed TCA_TXCRCALIGN Errors On 4 No physical connections TCA Threshold Threshold Transmit Major 218 / Comm Check the port's Crossed Collision TCA_TXCOLLISION On 5 No physical connections TCA Threshold Table 118-19 describes the IMA group alarms.

Error On No CFG 3.gui.axs. If ROUT State Change On Yes wanted. Check the configuration of RIP send and receive version. Configuration Or Customization OSPF Interface Minor Comm 2. If the neighbor is Routing Failure OSPF Neighbor Minor Comm correctly established. Remote Node Link Remote Failure Minor Comm Check the state of the Transmission Error RFI-IMA 14 / 5 Indication On Yes associated facility. Communications Bad OSPF Packet Critical Comm Check for connectivity between Protocol Error OSPF_PKT 69 / 3 Received On Yes the RIP interface and the cable. Check the authentication time range. Configuration Or Customization RIP Interface Minor Comm 2. PRTCL Check the OSPF neighbor table to get more detailed information.alcatel. 11/03/2018 . PRTCL Communications Bad RIP Packet Minor Comm Check for connectivity between Protocol Error RIP_PKT 70 / 3 Received On No the RIP interface and the cable.isam52/html/7302_7330_R. check and modify the OSPF interface parameters to http://127. Check the configuration of Error Configuration RIP_CONFIG 70 / 1 the IP interface. 1.0.. check the OSPF process status and interface related parameters.doc. 1. Table 118-21 IP routing alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting 1. Check the authentication type and password configured Authentication OSPF Minor Comm on the OSPF area and OSPF Failed Authentication OSPF_AUTH 69 / 2 On No interface. Check the RIP request and update packets received on the interface. Communications Check the link Transmit Blocked Due UNUSABLE.3 alarms Page 30 sur 93 Communications On Yes Check for problems with Subsystem Failure the associated facility.118 .. Check the configuration of OSPF and the OSPF interface. no action OSPF_NSTATE 69 / 6 ROUT State Change On Yes is required.1:60526/help/ntopic/com. Check the authentication type and password Authentication RIP Authentication Minor Comm configuration of the RIP Failed RIP_AUTH 70 / 2 Failure On No interface. AUTH Failure 2. Error On No CFG 3. Minor Comm Protocol Error 14 / 7 configuration at the far To Far End IMA On Yes PRTCL end.0. Communications Check the link Receive Blocked Due UNUSABLE. Check the configuration of Error Configuration OSPF_CFG 69 / 1 the IP interface. If the neighbor is unexpectedly down. Minor Comm Protocol Error 14 / 8 configuration at the far To Far End IMA On Yes PRTCL end. LIF 14 / 2 LOF On Yes associated with this link. Routing Failure OSPF Interface OSPF_IFSTATE Minor 69 / 7 Comm There is no need to repair. 1. Check the OSPF hello packets received on the OSPF interface. RTE Table 118-21 describes the IP routing alarms. COM Loss Of Frame Minor Comm Verify that the clock that is . AUTH 2.R5. Check the authentication time range.

Check route redistribution to OSPF configuration. 1. Check the route redistribution configuration in ISAM.gui. Check the AS border router L3 configuration (including route aggregation configuration).3 alarms Page 31 sur 93 change the OSPF interface status. RIP Instance RIP_INSTDWN 70 / 5 poison reverse) and the ROUT Down On Yes number of routes configured in the instance for ISAM and all other routers within the AS. 1. Check the route redistribution to RIP configuration.R5. OSPF Overflow Major Comm Problem OSPF_LSDBOVFL 69 / 5 2. Start the OSPF instance again (do not wait for OSPF restart after timeout).axs.alcatel. Table Full 2.doc. 2. Major Comm Problem Advertisement OSPF_EXTLSATHR 69 / 8 2. 3. Check the number of routes Storage Capacity Route Table in routing table. 3. Check the network L3 and OSPF routing protocol configuration (route Storage Capacity OSPF Global Major 122 / Comm aggregation) and the number Problem OSPFGLRTTHR Route Table Full On 1 No of routes configured in all SCP instances both for ISAM and all other routers within the AS. Check the AS border router L3 configuration (including route aggregation configuration). Configure the OSPF area as On LSDB On No SCP stub area . 3. 1.118 . Check the network L3 and RIP routing protocol Routing Failure Critical Comm configuration (split horizon... poison reverse) and the Storage Capacity RIP Route Table Major Comm number of routes configured in Problem RIP_ROUTTHR 70 / 4 Full On No the instance both for ISAM and SCP all other routers within the AS. 1. Check the route Problem State On 2 No redistribution (from other RP) SCP Advertisement configuration. Storage Capacity OSPF Global Link OSPFGLRTLSATHR Major 122 / Comm 1.if possible.0. Check route redistribution to Storage Capacity OSPF Link State OSPF configuration in ISAM. Check AS Border router L3 Table Full On No SCP configuration (including route aggregation configuration). Start the RIP instance again (do not wait for RIP restart after timeout). Check the network L3 and Routing Failure Critical Comm OSPF routing protocol OSPF Instance OSPF_INSTDWN 69 / 9 configuration and the number ROUT Down On Yes of routes configured in all instances for ISAM and all other routers within the AS. Reached On Yes SCP decrease the routes accordingly.isam52/html/7302_7330_R.1:60526/help/ntopic/com. Remove some external routes configured in the OSPF Storage Capacity domain. 1. Check the network L3 and RIP routing protocol configuration (split horizon. 2. If the number is too high. 2. Check the route redistribution to RIP configuration. 11/03/2018 . 1. Only configure the external major network routes. 2.0. 3. 1. Check the route aggregation configuration in ISAM. 4. Major Comm Problem Threshold L3FWD_ROUTTHR 71 / 2 2. http://127.

2. Table 118-22 LLU alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Configuration Or Check the compatibility to Applique Unsuitable For Major Comm Customization Error APPLIQ 78 / 1 LLU relay of the applique Local Loop Unbundling On Yes CFG inserted. Storage Capacity OSPF Global Major 122 / Comm 2.0.gui.isam52/html/7302_7330_R.1:60526/help/ntopic/com.. Check the network L3 and RIP routing protocol configuration (split horizon. SCP Reached 2. 1. Reduce the number of Threshold On 4 No SCP Reached redistributed routes as much as possible. Create more OSPF areas.doc.3 alarms Page 32 sur 93 3.axs. http://127. poison reverse) and the Storage Capacity number of routes configured RIP Global Route Major 124 / Comm Problem RIPGLRTUPTHR in all instances both for ISAM Table Full On 1 No and all other routers within the SCP AS. 1. 2.0. Table 118-22 describes the LLU alarms. Check the network L3 configuration and the number of routes configured within the AS (all instances). Check the route Storage Capacity aggregation configuration in Global Forwarding Major 125 / Comm Problem FWDGLFWDTHR ISAM and all other routers in Table Full On 2 No the AS. 4. SCP 3. Generated LSA Major 122 / Comm Problem OSPFGLRTLSAOFL 2. including the loss of multiple OSPF packets. Reduce the number of enabled routing protocols. Check the number of Storage Capacity OSPF Global Self redistributed routes to OSPF.118 . OSPF Global 1. Check for a problem in neighbor OSPF routers. Check the area topology Storage Capacity Area Topology Major 122 / Comm and try to reduce the number Problem OSPFGLRTARTOP Threshold On 5 No of interfaces in that area. Check the link overload Problem Retransmission OSPFGLRTRETRTHR On 3 No causing excessive packet SCP Table Full loss. Reduce the neighbor. 3. Table 118-23 describes the ogical link alarms. Check whether the Subsystem Failure Detecting On Yes ONT receive gate or COM not.R5. Table 118-23 Logical link alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting Communications Report Time Out REPORTTIMEOUT Critical 154 / 4 Comm 1. Check the routemaps configuration in other routers in the AS. Check the network L3 and OSPF routing protocol configuration (route aggregation) and the number of routes configured in all instances both for ISAM and all other routers within the AS. Check the route redistribution to RIP configuration.. 11/03/2018 . 1.alcatel. 1.

Check whether ONT sends a report or not. Verify that the ONT sends key responses.3 alarms Page 33 sur 93 2. TLV 1. Verify that the ONT Key Exchange Failure During receives key exchange Major Comm Failure One Churning KEYFAIL1CHTIME 154 / 1 requests. 1. Check whether ONU is Threshold Crossed Minor 154 / Comm in attack or has virus. Errored Event TLV Errored Frame Warning Qos Check the physical Period Event FRAMEERRPR 155 / 3 EET On No line. Verify that the ONT sends key responses.alcatel. TLV Errored Frame Errored Event TLV Seconds Warning Qos Check the physical FRAMEERRSEC 155 / 4 EET Summary Event On No line. Check whether ONU is Threshold Crossed Minor Comm in attack or has virus. Errored Event TLV Errored Symbol Warning Qos Check the physical Period Event SYMBOLIERRPR 155 / 1 EET On No line. ICMPv6 Packets ICMPV6PACKETEXDTHD TCA On 11 No Check whether the threshold set too small. Check whether ONU is Threshold Crossed Minor Comm in attack or has virus. TLV Errored Event TLV Errored Frame Warning Qos Check the physical FRAMEERR 155 / 2 EET Event TLV On No line.gui.118 . DHCP Packets DHCPPACKETEXDTHD 154 / 7 TCA On No Check whether the threshold set too small. Time On Yes KEF 2.doc. IGMP Packets IGMPPACKETEXDTHD 154 / 8 TCA On No Check whether the threshold set too small. DHCPV6PACKETEXDTHD TCA Packets On 13 No Check whether the threshold set too small. ARP Packets ARPPACKETEXDTHD 154 / 6 TCA On No Check whether the threshold set too small. Check whether ONU is Threshold Crossed Minor 154 / Comm in attack or has virus..isam52/html/7302_7330_R. ND Packets NDPACKETEXDTHD TCA On 10 No Check whether the threshold set too small. Check whether ONU is Threshold Crossed Total Protocol Major Comm in attack or has virus.0. PPPoE Packets PPPOEPACKETEXDTHD 154 / 9 TCA On No Check whether the threshold set too small. Check whether ONU is Threshold Crossed Minor 154 / Comm in attack or has virus. Check whether ONU is Threshold Crossed DHCPv6 Minor 154 / Comm in attack or has virus.0.R5. Check whether ONU is Threshold Crossed Minor Comm in attack or has virus. http://127. TOTALPACKETEXDTHD 154 / 5 TCA Packets On Yes Check whether the threshold set too small. Check the OAM OAM Failure Extend OAM Critical Comm extension supported EXOAMFAL 154 / 3 OAMFL Discovery On Yes version between OLT and ONT. MLD Packets MLDPACKETEXDTHD TCA On 12 No Check whether the threshold set too small. 11/03/2018 . Verify that the ONT Key Exchange Failure During receives key exchange Major Comm Failure Three Churning KEYFAIL3CHTIME 154 / 2 requests..1:60526/help/ntopic/com. Time On Yes KEF 2. Check whether ONU is Threshold Crossed Minor Comm in attack or has virus.axs.

118 . or to deprovision the MGC. 11/03/2018 . 3. Table 118-26 describes the multicast alarms. On 3 Yes MEP list). The association with the MGC timed out. Table 118-24 describes the MEP alarms.. Major 202 / Comm Check MAID configuration. The interface is not supported by the ONT MGC Minor Comm Customization Error MGCMIS 187 / 1 ONT. Table 118-25 MGC configuration alarms Default Category / Probable cause / Specific TL1 severity / Alarm Service Repair action Mnemonic problem condition Default ID affecting reporting The LT or ONT did not accept the configuration requests for the provisioned MGC. Check the network alarms. Check the MGC configuration at both ONT MGC Major Comm Customization Error MGCTMOUT 187 / 2 the MGC and ONT (such as IP address Timeout On Yes and message ID) CFG 2. since it is not supported. LT configuration or setup problem. Possible solutions are to restart ONT. restart LT.Check operational Remote MEP DEFRDICCM On 1 Yes status of links needed for the CCM CCM Contained the RDI transmission towards peer Bit MAC Reports Ethernet CFM Error via Port Minor 202 / Comm Check for failed bridge or aggregated CCM Defect Status TLV/ DEFMACSTATUS On 2 Yes ports in the remote MEPs in the MA CCM Interface Status TLV Ethernet CFM Check MA configuration: peer MEP Invalid CCMs Major 202 / Comm CCM Defect DEFERRORCCM list.doc.device failures.axs.CCM transmission Received On 4 Yes CCM periods Ethernet CFM Receiving CCMs of Other MA. Possible reasons are: Configuration Or 1.R5.0. Table 118-24 MEP alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting Last CCM Ethernet CFM Check for MEPs in MA with the Received From Minor Comm CCM Defect 202 / CCIEnabled flag.alcatel..1:60526/help/ntopic/com. Verify the MGC server configuration.isam52/html/7302_7330_R.Check CCM Defect DEFXCONCCM Mismerge On 5 Yes service configuration CCM Condition Missing Not Receiving CCMs from CCMs From Major 202 / Comm Check CCM misconfigurations(peer MEP DEFREMOTECCM Remote MEPs. Possible solutions are: Configuration Or 1.gui. Mismatch On Yes CFG 2. Table 118-26 Multicast alarms Probable cause / Specific TL1 Default Alarm Category / Repair action Mnemonic problem condition severity / ID http://127.MEPIDs.link failures CCM Loss of Continuity Table 118-25 describes the MGC configuration alarms.0. Check whether the threshold set too small.3 alarms Page 34 sur 93 Threshold Crossed CFM Packets CFMPACKETEXDTHD Minor 154 / Comm Check whether ONU TCA On 14 No is in attack or has virus.

3 alarms Page 35 sur 93 Default Service reporting affecting 1. partition id. BRAS IP address. Invalid Back Error BCKPNLINV 1 / 25 Check the back panel type Panel Type On No configuration when SYS is CFG running. and ANCP Adjacency Major Comm Terminated ANCPADJACENCYLOST 58 / 1 VLAN. verify the network configuration and connectivity to the Communications video source. Synchronization System In If BITS is used as external Holdover Mode Critical Comm source for network timing Source Mismatch ALLREFFAIL 1/6 Or In Free Run On Yes reference... Check peer equipment and link between the peer equipment and the ISAM for all timing references. check that there is no Alarm Indication Signal (AIS) on the BITS inputs to the system. Check the peer equipment and link between peer equipment and the ISAM for all the timing references that Synchronization correspond to the preferred Preferred Timing Major Comm Source Mismatch PREFREFFAIL 1/5 timing mode.0. If a multicast source is no longer in use. http://127. Configuration Or Check the HUB configuration Customization SHUB / IHUB Critical Eqt with respect to the database.axs. 4.doc. If there is an alarm at NT PONMCSRC. Check the admin status of all ANCP Adjacency components. A download is in progress to one or more ONTs.1:60526/help/ntopic/com.R5.0. Video Loss Major Comm Subsystem Failure MCASTLOSS 120 / 1 3. for example: ANCP Session interfaces. deprovision the multicast service. Table 118-27 describes the NE alarms. Check the receive signal at the NT.isam52/html/7302_7330_R. If there is an alarm at LT PON Of Signal On Yes COM multicast source.118 .alcatel. The system clears the alarm when Download In ONT SW no further download or Automatic Minor 121 / Eqt Progress AUTOONTSWDLIP activations are pending. TCP Port number. 2. Equipment Environment Box LOSSENVMON Critical 104 / Eqt Check for the existence of the Malfunction Unreachable On 1 No environment box. check that the CLK Mode signals at the BITS inputs to the system are within specification and that there is no Alarm Indication Signal (AIS) on these inputs. Mode Not Used On Yes CLK If the BITS mode is E1 or DS1. 11/03/2018 . Check compatibility of Lost On No COM own and peer ANCP capabilities.gui. Error Configuration HUBCONFLOSS 1 / 28 On Yes The last database changes Loss CFG may be lost. Download In On 14 No DLIP Progress Contact your Alcatel-Lucent technical support representative if the alarm fails to clear. verify the provisioning and operational state of the OLT equipment. virtual router. Table 118-27 NE alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Configuration Or The system starts up with the Customization Major Eqt default back panel type.

wait With SHUB / On Yes IHUB until it has restarted.isam52/html/7302_7330_R.gui. Table 118-28 NGPON2-ONT alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting http://127.. HLOC 1. Check the default gateway Ping Check configuration.. OSWP 1. Check the transmit fiber. Problem ULFAILED Upload Failure On 7 No 2. Remote Node Transmission SNTP Major Eqt Error Communication SNTPCOMM 1/2 Check the SNTP server. Check the Standby Failure SWCAP 20 / 1 Capability Lost On No Extenders.R5.0. Check network connectivity to the system File Transfer System Log File Minor 121 / Comm log server. NT Protection Switch Over Major Eqt 2.axs.alcatel. 11/03/2018 . SHUB / IHUB Loss Of 1. Remove the corrupted OSWP (ABORT operation).3 alarms Page 36 sur 93 EQP 1. Check the system log FTP server configuration and provisioning. OSWP 3. Lost On No RTE Storage Capacity Disk Full 95 Major Eqt Problem DISKSPACE 1/4 Clean up disk space. 2. OSWP Activation Implicit Database Major Proc Download the required Failure DBROLLBK 29 / 2 Rollback On Yes database again. Wait for the Quench TimeOut.1:60526/help/ntopic/com. Check the external HUB. Check the link on the Standby NT. Communication Communication Critical Eqt Lost HUBOOS 1/8 2. Software Program Persistent Data Critical Eqt Abnormally INIT 1/1 Reconfigure the NE. On 1 No Access SML Check for security measures. PINGFAIL 20 / 3 3. TCA Access Attempt Check for security measures. PROT 3. The HUB has reset.0. Percent On No SCP Storage Capacity Change the alarm severity to Alarm Table Critical 217 / Comm Problem ALRMTBLOVERFLOW 'ignore' for alarms of no Overflow On 1 No SCP interest. 1. Download the required Failure SWROLLBK 29 / 1 Rollback On Yes OSWP again. Successful Generated due to successful Management Successful Major Comm login attempt via 192 / Login Management SECUMGTACCESS Management Access. Table 118-28 describes the NGPON2-ONT alarms. Terminated Loss On Yes SW Generated due to too many Threshold Invalid Major 192 / Comm invalid attempts to login via Crossed Management SECUMGTACCESSTCA On 2 No Management Access. Check that the configured On No PNG IP address is correct using the ping connectivity check command. OSWP Activation Implicit Software Major Proc 2. Activate the downloaded OSWP.doc. Major Eqt Failure .118 .

Check sfp module.1:60526/help/ntopic/com. Bias Problem Bias Too High Minor 220 / Eqt 1. Configuration Or Check OLT and/or ONT Wavelength Tuning TUNEFAIL.3 alarms Page 37 sur 93 Configuration Or Wavelength Tuning TUNEFAIL Major 129 / Comm Check OLT and/or ONT Customization Error Failure On 21 Yes to see why it failed to CFG tune.alcatel. 1. Check sfp module. Configuration Or Provisioned parameters failed Customization ONT Provisioning Major 41 / Eqt to be provisioned in the ONT. Contact your Alcatel- Lucent technical support representative.gui. Customization Software Major Eqt 2. Error ONTMEA Failure On 23 Yes Delete the ONT and provision CFG it again. Check sfp module. Check sfp module. Bias Problem Bias Too High Minor 219 / Eqt 1. Check board problem BIASH-SOHO BIPR Alarm SOHO On 14 No 2.0. Check board problem BIASH BIPR Alarm On 14 No 2. or Error SWVER Mismatch On 16 No make the planned software CFG version equal to the active version using an operator update.. Configuration Or Check OLT and/or ONT Wavelength Tuning TUNEFAIL. Bias Problem Bias Too High Minor 221 / Eqt 1.R5. Try another activation (change the planned version to be the currently passive Configuration Or version). Major 168 / Comm Customization Error to see why it failed to Failure MDU MDU On 21 Yes CFG tune. CFG Check the supported http://127. or Equipment 41 / Error EQVERMIS change the physical ONT so Version Mismatch On 12 Yes that the reported version ID to CFG match the provisioned version ID.0.axs. Table 118-29 ONT alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Bias Problem Bias Too High Minor 129 / Eqt 1.isam52/html/7302_7330_R. 11/03/2018 .118 . Either make the active software version equal to the Configuration Or planned version through a Customization Software Version Minor 41 / Eqt successful activation. Configuration Or Check OLT and/or ONT Wavelength Tuning TUNEFAIL. Configuration Or Customization Software Minor Eqt This is a transient alarm that 41 / Error Download In SWDLIP clears after the download is On 11 No Progress finished. Table 118-29 describes the ONT alarms. Manually clear the alarm Error SWACTFAIL 41 / 9 Activation Failure On Yes (change the planned version CFG to the wildcard). Major 166 / Comm Customization Error to see why it failed to Failure SOHO SOHO On 21 Yes CFG tune. 3. Check board problem BIASH-MDU BIPR Alarm MDU On 14 No 2.. CFG Either change the provisioned Configuration Or version ID to match the Customization Major Eqt reported version ID. Major 164 / Comm Customization Error to see why it failed to Failure SFU SFU On 21 Yes CFG tune.doc. Check board problem BIASH-SFU BIPR Alarm SFU On 14 No 2. Configuration Or Configuration ONTNSAMEA Minor 41 / Eqt Non-service-affecting Customization Mismatch On 31 No provisioned parameters failed Error to be provisioned in the ONT.

either update the planned variant on the ONT. either update the planned variant on the ONT.alcatel. 11/03/2018 .0.. b) If the downloaded software parameter on the ONT is AUTO. No ONT software match was found in ONT SW version control table.axs. Possible solutions: a) If the planned software parameter on the ONT is AUTO. If no match exists in ONT SW version control table. and/or add a new entry to the ONT SW version control table in a manner that causes the AUTO setting to have a match. CFG Configuration Or ONT Loop Customization Minor Eqt Check ONT capability and Detection 129 / Error ONTLOOPMISMATCH whether support loop Configuration On 15 No detection CFG Mismatch Configuration Or Customization Configuration Of Minor Eqt ONT did not accept the 129 / Error HGU TR069 HGUTR069MEA configuration for HGU TR069 On 22 No Failed parameters. CFG Configuration Or Customization ONT RSSI Minor Eqt Check ONT capability and 129 / Error Configuration PRFMIS whether it supports this On 10 No Mismatch function or parameter.R5. and/or add a new entry to the ONT SW version control table in a manner that causes the AUTO setting to have a match. Configuration Or Customization Critical Eqt Adjust the feeding of each PoE Feeding 129 / Error POEOVERLOAD ethernet port to fit the ONT Exceed Maximum On 8 No output.0.isam52/html/7302_7330_R. verify that there is a matching entry in the ONT SW version control table.118 . Otherwise disable the feature by changing the planned software and downloaded software parameters to not be AUTO.gui.1:60526/help/ntopic/com. CFG Configuration Or ONT SW Version SWVERCTLERR-SFU Minor 219 / Eqt No ONT software match was Customization Control Error SFU On 7 No found in ONT SW version Error control table.doc.. Note: This alarm is only valid when either the planned software or downloaded software on the ONT is provisioned as AUTO. Otherwise disable the http://127. If no match exists in ONT SW version control table. check if there is a matching entry in the ONT SW version control table. Possible solutions: a) If the planned software parameter on the ONT is AUTO.3 alarms Page 38 sur 93 capabilities of the ONT and deprovision unsupported features. Configuration Or Customization Minor Eqt b) If the downloaded software ONT SW Version 129 / Error SWVERCTLERR parameter on the ONT is Control Error On 7 No AUTO. CFG Note: This alarm is only valid when either the planned software or downloaded software on the ONT is provisioned as AUTO. verify that there is a CFG matching entry in the ONT SW version control table. check if there is a matching entry in the ONT SW version control table.

0. CFG Configuration Or Customization Minor Eqt Check ONT capability and ONT Loop ONTLOOPMISMATCH 220 / Error whether support loop Mismatch SOHO -SOHO On 15 No detection CFG Configuration Or ONT SW Version SWVERCTLERR. Configuration Or Customization PoE Feeding Critical Eqt Adjust the feeding of each 219 / Error Exceed Maximum POEOVERLOAD-SFU ethernet port to fit the ONT On 8 No SFU output. CFG Note: This alarm is only valid when either the planned software or downloaded software on the ONT is provisioned as AUTO. Configuration Or Customization PoE Feeding Critical Eqt Adjust the feeding of each POEOVERLOAD. Note: This alarm is only valid when either the planned software or downloaded software on the ONT is provisioned as AUTO.1:60526/help/ntopic/com. Otherwise disable the feature by changing the planned software and downloaded software parameters to not be AUTO.0. verify that there is a SOHO CFG matching entry in the ONT SW version control table.3 alarms Page 39 sur 93 feature by changing the planned software and downloaded software parameters to not be AUTO. and/or add a new entry to the ONT SW version control table in a manner that causes the AUTO setting to have a match.alcatel. check if there is a matching entry in the ONT SW version control table. either update the planned variant on the ONT. Minor 221 / Eqt No ONT software match was Customization Control Error MDU On 7 No found in ONT SW version Error MDU control table. check if there is a matching entry in the ONT SW version control table.gui. CFG Configuration Or Customization ONT RSSI Minor Eqt Check ONT capability and 220 / Error Configuration PRFMIS-SOHO whether it supports this On 10 No Mismatch SOHO function or parameter. Possible solutions: a) If the planned software parameter on the ONT is AUTO.R5.doc..118 . If no match exists in ONT SW version control table. 220 / Error Exceed Maximum ethernet port to fit the ONT SOHO On 8 No SOHO output. CFG Configuration Or Customization ONT RSSI Minor Eqt Check ONT capability and 219 / Error Configuration PRFMIS-SFU whether it supports this On 10 No Mismatch SFU function or parameter. 11/03/2018 ..axs. http://127.isam52/html/7302_7330_R. 220 / parameter on the ONT is Error Control Error SOHO On 7 No AUTO. Possible solutions: a) If the planned software parameter on the ONT is AUTO. Configuration Or Customization ONT SW Version Minor Eqt b) If the downloaded software SWVERCTLERR. CFG Configuration Or Customization Minor Eqt Check ONT capability and ONT Loop ONTLOOPMISMATCH 219 / Error whether support loop Mismatch SFU -SFU On 15 No detection CFG No ONT software match was found in ONT SW version control table.

0. Make the Planned version CFG equal Active version via operator update. Call Alcatel-Lucent customer service. 4. 2. CFG Configuration Or Customization Minor Eqt Check ONT capability and ONT Loop ONTLOOPMISMATCH 221 / Error whether support loop Mismatch MDU -MDU On 15 No detection CFG 1.3 alarms Page 40 sur 93 b) If the downloaded software parameter on the ONT is AUTO. Retry the download again. Customization Configuration File Minor 228 / Eqt CFGDLFILE 2. Note: Only valid when either ENT-ONT PLANVER or DLVER is provisioned as 'AUTO'.118 . If no match exists in ONT SW version control table. verify that there is a matching entry in the ONT SW version control table. Ensure that Planned Config File version is physically present on the Configuration Or OLT. Make the Active version Configuration Or equal Planned version via Customization Configuration File Minor 228 / Eqt successful activation or Error CFGVER Version Mismatch On 4 No 2. 3.. and/or add a new entry to the ONT SW version control table in a manner that causes the AUTO setting to have a match. Error Error On 5 No 3.alcatel. 11/03/2018 .axs.isam52/html/7302_7330_R.0. Configuration Or Customization PoE Feeding Critical Eqt Adjust the feeding of each POEOVERLOAD. CFG Configuration Or Customization ONT RSSI Minor Eqt Check ONT capability and 221 / Error Configuration PRFMIS-MDU whether it supports this On 10 No Mismatch MDU function or parameter.R5. 221 / Error Exceed Maximum ethernet port to fit the ONT MDU On 8 No MDU output. If DLVER attribute on ONT is 'AUTO'.1:60526/help/ntopic/com. either update the planned variant on the ONT. If PLANVER attribute on ONT is 'AUTO'. check ACTHWVER/PLANSWVAR for match of provisioned AUTOHWVER/AUTOSWVAR values in the ONT SW version control table. Possible reasons for alarm are: 1. either update PLANSWVAR and/or add a new entry to the ONT SW version control table in a manner that causes the 'AUTO' setting to have a match. If no match exists in ONT SW version control table. http://127. check ACTHWVER/PLANSWVAR for match of provisioned AUTOHWVER/AUTOSWVAR values in the ONT SW version control table.doc.. Otherwise disable the feature by changing the planned software and downloaded software parameters to not be AUTO. 1. Reload the config file on CFG the OLT. Configuration Or Configuration File CFGVERCTLERR Minor 228 / Eqt A condition meaning no Customization Version Control On 6 No Config File match found in Error Error ONT SW version control CFG table.gui.

118 - R5.3 alarms Page 41 sur 93

4. Otherwise disable feature
by changing PLANVER and
DLVER to not be AUTO.

1. Set PLNDCFGFILE and
Configuration Or DLCFGFILE attribute to
Customization Configuration File Minor Eqt DISABLED, or change with
228 /
Error Download Not CFGDLNSUPP an ONT that supports the
On 7 No
Supported config file download function.
CFG
2. Call ALU customer service

The ONT has never been
able to reach and get the
time from an NTP server. A
30-minute alarm declaration
interval is started when the
NTP and VoIP clients are
both enabled, and ends as
soon as the ONT syncs with
Synchronization the NTP server. Note: if the
Network Timing Minor 41 / Comm ONT successfully gets the
Source Mismatch NTPERR
Protocol Error On 28 No time from an NTP server, and
CLK
then loses contact with it, the
alarm is not raised. To
troubleshoot:
1. Check the NTP server
accessibility and ONT
provisioning configuration.
2. Restart the ONT to see if
the alarm returns.

1. Check the status of both
Synchronization ONT and PON.
Major 129 / Eqt
Source Mismatch ToD Out Of Sync TODOUTSYNC 2. Perform an ONT reset or
On 20 Yes
CLK replace the ONT if the failure
persists.

1. Check the receive signal at
Communications the ONT.
Subsystem Major 40 / Comm
Failure Loss Of PLOAM LOAM 2. Reset the ONT.
On 20 Yes
COM 3. If the Loss of PLOAM
persists, replace the ONT.

Check the quality of the line
Communications from the ONT if the condition
Subsystem Major 40 / Comm persists. The OLT received a
Failure Drift Of Window DOW
On 21 Yes transmission from the ONT at
COM an unexpected place within
the upstream virtual frame.

1. Check the connectivity
between the OLT and ONT
that is resulting in a loss of
Communications
key exchange PLOAM
Subsystem Loss Of Key Major 40 / Comm
LOKS message between the OLT
Failure Synchronization On 24 Yes and ONT.
COM
2. Reset the ONT. If the
condition persists, replace
the ONT.

Reset ONT by
Communications administratively putting it
Subsystem Rogue ONT Major 40 / Comm OOS and then IS.
Failure ROGUEONTDIS
Disabled On 26 Yes If the alarm occurs again, the
COM ONT must likely be physically
repaired or swapped.

ONT has been deactivated
Communications because its location on the
Subsystem Differential Reach Major 40 / Comm PON has exceeded its
Failure DIFREACH differential reach capability.
Exceeded On 27 No
COM Alarm is cleared when ONT
is disconnected from PON.

1/ Power Cycle the ONT unit.
2/ If problem persists after a
Communications power cycle of the ONT unit,
Subsystem Major Comm re-program registration ID
Loss Of OMCI 40 /
Failure LOOC into ONT unit.
Channel On 28 Yes
COM 3/ If problem persists after
registration ID re-
programming, replace the
ONT unit.

http://127.0.0.1:60526/help/ntopic/com.alcatel.axs.gui.doc.isam52/html/7302_7330_R... 11/03/2018

118 - R5.3 alarms Page 42 sur 93

Communications OMCI Failure OMCICOMM Major 41 / 1 Comm Attempt to restart the ONT.
Subsystem On Yes
Failure
COM

An emergency phone call is
active. Wait for the call to
terminate.
Communications
Subsystem Emergency Call Minor 129 / Comm Note: During an emergency
Failure ECALLACT call, no upgrade or
Active On 5 No
modification to the system
COM
should be performed, which
could cause a call
termination.

1/Ensure the voice
configuration file is physically
present on the OLT. If not,
Communications ensure the voice
Subsystem Voice Major Comm configuration file is on the
129 /
Failure Configuration File ONTCFGDLDFAIL FTP server and the FTP
On 9 Yes
Download Failed server is available.
COM
2/Ensure the OMCI between
OLT and ONT is ok.
3/Retry the download again.

1/ Power Cycle the ONT unit.
2/ If problem persists after a
Communications power cycle of the ONT unit,
Subsystem Major Comm re-program registration ID
Loss Of OMCI 163 /
Failure LOOC-SFU into ONT unit.
Channel SFU On 28 Yes
COM 3/ If problem persists after
registration ID re-
programming, replace the
ONT unit.

1/ Power Cycle the ONT unit.
2/ If problem persists after a
Communications power cycle of the ONT unit,
Subsystem Major Comm re-program registration ID
Loss Of OMCI 165 /
Failure LOOC-SOHO into ONT unit.
Channel SOHO On 28 Yes
COM 3/ If problem persists after
registration ID re-
programming, replace the
ONT unit.

1/ Power Cycle the ONT unit.
2/ If problem persists after a
Communications power cycle of the ONT unit,
Subsystem Major Comm re-program registration ID
Loss Of OMCI 167 /
Failure LOOC-MDU into ONT unit.
Channel MDU On 28 Yes
COM 3/ If problem persists after
registration ID re-
programming, replace the
ONT unit.

An emergency phone call is
active. Wait for the call to
terminate.
Communications
Subsystem Emergency Call Minor 219 / Comm Note: During an emergency
Failure ECALLACT-SFU call, no upgrade or
Active SFU On 5 No
modification to the system
COM
should be performed, which
could cause a call
termination.

1/Ensure the voice
configuration file is physically
present on the OLT. If not,
Communications Voice ensure the voice
Subsystem Configuration File ONTCFGDLDFAIL- Major 219 / Comm configuration file is on the
Failure Download Failed SFU On 9 Yes FTP server and the FTP
COM SFU server is available.
2/Ensure the OMCI between
OLT and ONT is ok.
3/Retry the download again.

Communications Emergency Call ECALLACT-SOHO Minor 220 / Comm An emergency phone call is
Subsystem Active SOHO On 5 No active. Wait for the call to
Failure terminate.
COM Note: During an emergency
call, no upgrade or
modification to the system

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118 - R5.3 alarms Page 43 sur 93

should be performed, which
could cause a call
termination.

1/Ensure the voice
configuration file is physically
present on the OLT. If not,
Communications Voice ensure the voice
Subsystem Configuration File ONTCFGDLDFAIL- Major 220 / Comm configuration file is on the
Failure Download Failed SOHO On 9 Yes FTP server and the FTP
COM SOHO server is available.
2/Ensure the OMCI between
OLT and ONT is ok.
3/Retry the download again.

An emergency phone call is
active. Wait for the call to
terminate.
Communications
Subsystem Emergency Call Minor 221 / Comm Note: During an emergency
Failure ECALLACT-MDU call, no upgrade or
Active MDU On 5 No
modification to the system
COM
should be performed, which
could cause a call
termination.

1/Ensure the voice
configuration file is physically
present on the OLT. If not,
Communications Voice ensure the voice
Subsystem Configuration File ONTCFGDLDFAIL- Major 221 / Comm configuration file is on the
Failure Download Failed MDU On 9 Yes FTP server and the FTP
COM MDU server is available.
2/Ensure the OMCI between
OLT and ONT is ok.
3/Retry the download again.

1. Retry the download again.
Communications
Subsystem Minor Eqt 2. Give up and manually
Configuration File 228 /
Failure CFGDLFAIL clear the alarm.
Download Failure On 1 No
COM 3. Call Alcatel-Lucent
customer service.

1. Retry another activation.
Communications
Subsystem Major Eqt 2. Give up and manually
Configuration File 228 /
Failure CFGACTFAIL clear the alarm.
Activation Failure On 2 Yes
COM 3. Call Alcatel-Lucent
customer service.

Not a problem.
Download In Configuration File Minor 228 / Eqt This is a transient condition
Progress Download In CFGDLIP
On 3 No that self clears once
DLIP Progress
download activity ceases.

Enclosure Door Investigate the ONT for
Enclosure Door Major Comm
Open INTRUDER 41 / 7 possible illegal physical
Open On No
DOOR access to ONT (MDU).

MDU
Environmental MDU Indeterminate Env Verify that the external
41 /
Alarm 1 Environmental ENV1 equipment is connected to
On 24 No
Alarm 1 MDU Alarm Input 1.
ENV-1

MDU
Environmental MDU Indeterminate Env Verify that the external
41 /
Alarm 2 Environmental ENV2 equipment is connected to
On 25 No
Alarm 2 MDU Alarm Input 2.
ENV-2

MDU
Environmental MDU Indeterminate Env Verify that the external
41 /
Alarm 3 Environmental ENV3 equipment is connected to
On 26 No
Alarm 3 MDU Alarm Input 3.
ENV-3

Equipment
Physical Major Comm
Malfunction PEE 40 / 6 Perform loopback tests.
Equipment Error On Yes
EQP

Equipment Defense Action ONTDISABLED Major 40 / Comm Reset the ONT by
Malfunction On 12 Yes administratively putting it
EQP OOS and then IS. If the alarm
occurs again, the ONT most
likely needs to be physically
repaired or replaced.

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Replace the ONT if the Failure On 19 Yes EQP Deactivation Failure persists. Check the ambient On 2 No EQP temperature. This alarm clears automatically after 15 Power Problem ONT Power Up Minor 40 / Comm minutes. Replace the ONT. determine Battery Low BATTLOW 41 / 5 why the battery does not PWR On No charge.axs.isam52/html/7302_7330_R. this is Acknowledgement On Yes LOA likely a software error. Change the power burst detection mode at the system level to normal soak mode. or Battery Missing BATTMISS 41 / 4 determine why the battery is PWR On No missing. 11/03/2018 .doc. EQP Equipment Check the fan. Delineation LCD Loop Detection Major Eqt Check ONT LAN link and Loop Detection on 213 / ONTLOOPDETECT figure out which ports are LD ONT LAN Ports On 1 Yes looped. 2. Loss Of Signal Major Comm Check the received signal at Loss Of Signal LOS 40 / 1 LOS On Yes the ONT. Major 129 / Eqt Malfunction Fan Failure FANALM 2. Major 40 / Comm The dying gasp indication is Malfunction Dying Gasp DG On 18 Yes due to a loss of power input EQP to the ONT. Deactivation Major 40 / Comm Malfunction DF 2. Equipment Check the fan. Reset the ONT. Power Problem Minor Eqt If power is present.0.118 .R5. http://127. Equipment Restore power to the ONT. ONTPWRERR PWR Error On 25 No 1. Message Error See if the specific ONT is Message Error Major 40 / Comm Message MEM isolated. If it fails. Equipment 1. Equipment Check the fan. Check the ambient SOHO On 2 No EQP temperature. Major 221 / Eqt Malfunction Fan Failure MDU FANALM-MDU 2. Extraneous power bursts have been detected for this ONT. Check the ambient On 2 No EQP temperature.gui. Power Problem External Power Minor Env Wait for power to return to ACFAIL 41 / 3 PWR Failure On No the ONT. Loss Of See if the specific ONT is Loss Of Major Comm Acknowledgement LOA 40 / 2 isolated. Signal Fail On 17 Yes EQP BER exceeded. Major 219 / Eqt Malfunction Fan Failure SFU FANALM-SFU 2. or why it is low.3 alarms Page 44 sur 93 Equipment Major 40 / Comm The ONT needs to be ranged Malfunction Device Not Active INACT On 15 Yes (made active). implement On Yes creative diagnostics. Fan Failure Major 220 / Eqt Malfunction FANALM-SOHO 2. Equipment Command another ONT self- Major Eqt Malfunction Self Test Failed EQPT 41 / 2 test. this is Message On 13 Yes MEM likely a software error. EQP Equipment Check the quality of the line Major 40 / Comm Malfunction Signal Failure SF from the ONT. Equipment Check the fan.. If it is not.0. If it is not..1:60526/help/ntopic/com. Loss Of Cell Or Packet Loss Of Cell Or Major Comm Check the quality of the line Delineation Packet LCD 40 / 4 On Yes from the ONT.alcatel. Check the ambient On 2 No EQP temperature. Power Problem Minor Eqt Change the provisioning.

R5. Check sfp module Receive Power 1. Check optical attenuator or Signal Too Low TXPWL-SFU PWR On 11 No the line problem Alarm SFU 2. Check sfp module Power Problem Receive Power Major Comm Determine why received 160 / Too Low At OLT OLTRXPWLO power from ONT at OLT side PWR On 1 Yes Side is low. Check optical attenuator or Power Problem Major 129 / Comm Too High At OLT OLTRXPWHI the line problem PWR On 17 Yes Side (GPON) 2.0. Check sfp module Receive Power 1. Check optical attenuator or Power Problem Too High at OLT Major 220 / Comm OLTRXPWHI-SOHO the line problem PWR Side GPON On 17 Yes SOHO 2. Check sfp module Receive Power 1.0. Check sfp module Receive Power 1. Check sfp module Receive Power 1. Check optical attenuator or Power Problem Major 219 / Comm Too High at OLT OLTRXPWHI-SFU the line problem PWR On 17 Yes Side GPON SFU 2. Check optical attenuator or Power Problem Too Low at OLT Major 220 / Comm OLTRXPWLO-SOHO the line problem PWR Side GPON On 16 Yes SOHO 2. Check optical attenuator or Power Problem Too Low Warning OLTRXPWLOWARN.alcatel. Power Problem Transmit Optical Minor Eqt 219 / 1. Check sfp module Receive Power 1. Check sfp module http://127. Transmitted Check why is too low. Check optical attenuator or Signal Too Low TXPWL-SOHO PWR On 11 No the line problem Alarm SOHO 2. Check sfp module Receive Power 1.3 alarms Page 45 sur 93 Power Problem Battery Failure BATTFAIL Minor 41 / 6 Eqt The customer needs to PWR On No replace the battery. Power Problem Receive Power Warning Comm 160 / Check the received power Too Low Warning OLTRXPWLOWARN PWR On 3 No from ONT at OLT side At OLT Side Power Problem Receive Power Warning Comm 160 / Check the received power Too High Warning OLTRXPWHIWARN PWR On 4 No from ONT at OLT side At OLT Side Check why is too low. Warning 219 / Comm the line problem PWR at OLT Side SFU On 18 No GPON SFU 2. Check optical attenuator or Power Problem Major 219 / Comm Too Low at OLT OLTRXPWLO-SFU the line problem PWR On 16 Yes Side GPON SFU 2. Check optical attenuator or Power Problem Major 129 / Comm Too Low At OLT OLTRXPWLO the line problem PWR On 16 Yes Side (GPON) 2.118 . Power Problem Transmit Optical Minor Eqt 220 / 1.gui. Check sfp module Receive Power 1.doc. Check sfp module Receive Power 1. Check sfp module Check why is too low.. Check sfp module Receive Power 1.isam52/html/7302_7330_R. Check optical attenuator or TXPWL PWR Below Alarm On 11 No the line problem Threshold 2. Check optical attenuator or Power Problem Too High Warning OLTRXPWHIWARN.. Power Problem Optical Signal Minor 129 / Eqt 1. Warning 219 / Comm the line problem PWR at OLT Side SFU On 19 No GPON SFU 2. Power Problem Receive Power Major Comm Determine why received 160 / Too High At OLT OLTRXPWHI power from ONT at OLT side PWR On 2 Yes Side is high.axs.1:60526/help/ntopic/com. Check optical attenuator or Power Problem Too Low Warning Warning 129 / Comm OLTRXPWLOWARN the line problem PWR At OLT Side On 18 No (GPON) 2. Check optical attenuator or Power Problem Too High Warning Warning 129 / Comm OLTRXPWHIWARN the line problem PWR At OLT Side On 19 No (GPON) 2. 11/03/2018 .

alcatel. Contact your Alcatel -Lucent technical support representative. File Error On 1 No SWDL 3. Software File Missing Or SWDLFILE-SFU Minor 219 / Eqt 1. SUF On Yes 1. 2. Check sfp module Remote Defect Check the receive signal at Remote Defect Major 40 / Comm the ONT. Check sfp module Receive Power 1.0.axs. Contact your Alcatel http://127.0. Check optical attenuator or Power Problem Major 221 / Comm Too Low at OLT OLTRXPWLO-MDU the line problem PWR On 16 Yes Side GPON MDU 2. Warning 221 / Comm the line problem PWR at OLT Side MDU On 19 No GPON MDU 2. Reload the ONT image on the OLT. The OLT Indication RDI Indication On 22 Yes transmission was received RDI with errors at the ONT. Check sfp module Receive Power 1. Software 2.doc. change the planned version to the wildcard).118 . Warning 220 / Comm the line problem PWR at OLT Side SOHO On 19 No GPON SOHO 2. Reload the ONT image on the OLT.3 alarms Page 46 sur 93 Power Problem Receive Power OLTRXPWLOWARN. File Missing Or Minor 129 / Eqt Download Failure SWDLFILE 2. Check sfp module Receive Power 1. Signal Power Received Optical Check the received optical Major 41 / Comm Problem Signal Level Too LEVELHI signal and decrease the On 29 Yes SPWR High signal level. Manually clear the alarm Download Failure On No SWDL (for example. Check that the planned ONT software version is physically present on the Software OLT. Check optical attenuator or Power Problem Too High Warning OLTRXPWHIWARN. Retry the download again.1:60526/help/ntopic/com.R5. 1.. Startup Failure Major Comm Startup Failure SUF 40 / 7 Re-range the ONT. Check sfp module Check why is too low.isam52/html/7302_7330_R. Check optical attenuator or Power Problem Too Low Warning OLTRXPWLOWARN. Warning 221 / Comm the line problem PWR at OLT Side MDU On 18 No GPON MDU 2.gui. Check optical attenuator or PWR Too Low Warning SOHO On 18 No the line problem at OLT Side 2. Contact your Alcatel-Lucent technical support representative. Check sfp module GPON SOHO Receive Power 1. Check optical attenuator or Signal Too Low TXPWL-MDU PWR On 11 No the line problem Alarm MDU 2. 3. Power Problem Transmit Optical Minor Eqt 221 / 1. Signal Power Received Optical Check the received optical Major 41 / Comm Problem Signal Level Too LEVELLO signal and increase the signal On 30 Yes SPWR Low level. Check sfp module Receive Power 1. Check that the planned Download Failure File Error SFU On 1 No ONT software version is SWDL physically present on the OLT. Check optical attenuator or Power Problem Too High Warning OLTRXPWHIWARN. Retry the download again. Warning 220 / Comm 1. Retry the download again. Check optical attenuator or Power Problem Major 221 / Comm Too High at OLT OLTRXPWHI-MDU the line problem PWR On 17 Yes Side GPON MDU 2. Degraded Signal Major Comm Check the quality of the line Degraded Signal SD 40 / 9 SIGN On Yes from the ONT. Software Minor Eqt Download Failure SWDLFAIL 41 / 8 3. 11/03/2018 .. Ensure that the planned ONT software version is physically present on the OLT.

File Missing Or Minor 220 / Eqt Download Failure SWDLFILE-SOHO 2. 1. 11/03/2018 . Check the PON signal at Threshold Lost GEM the ONT. Check that the planned ONT software version is physically present on the Software OLT. Replace the associated LT at OLT if the PM counts persist. add fans Temperature High Temperature Major 219 / Eqt Check the fan.gui. Transmitted At On No TCA ONT Near End 3. Reload the ONT image on the OLT. Reset the ONT. 5. Replace the associated LT at OLT if the PM counts persist. Replace the ONT if the PM TCA Near End counts persist.118 . Threshold Fragments Warning Qos 3. 2.isam52/html/7302_7330_R.3 alarms Page 47 sur 93 -Lucent technical support representative. File Missing Or Minor 221 / Eqt Download Failure SWDLFILE-MDU 2. If the PM counts persist. Major 219 / Eqt Check the fan. replace the ONT. Temperature High Temperature Major 129 / Eqt Check the fan.. Contact your Alcatel -Lucent technical support representative. Contact your Alcatel -Lucent technical support representative. Retry the download again.doc.0. 2. Replace the associated LT at OLT if the PM counts persist. Retry the download again. Check the Unacceptable HITEMPWARN-SFU Warning SFU On 3 No ambient temperature. Threshold Fragments Warning Qos 3. Reset the ONT.1:60526/help/ntopic/com. 1. Fragments Warning Qos Crossed T-LOSTFRAGS 90 / 2 2.. Crossed T-LOSTFRAGS 90 / 1 Received At ONT On No 4. Crossed T-ERRFRAGSONT 95 / 1 Received At OLT On No 4. Replace the ONT if the PM TCA Near End counts persist. 1. TEMP Temperature High Temperature Major 129 / Eqt Check the fan. Check the receive PON signal at ONT. 1. Check the transmit PON Bad GEM signal at OLT.alcatel.R5. Check environment of that High Alarm On 12 No TEMP eqpt. 2. Check the receive PON signal at the OLT. Check the receive PON signal at the ONT. Replace the ONT if the PM TCA Near End counts persist. Reset the ONT. File Error MDU On 1 No SWDL 3. 1. Check the Unacceptable HITEMPWARN Warning On 3 No ambient temperature. Reload the ONT image on the OLT. Threshold Headers Warning Qos 3. Crossed T-BADGEMHDRS 90 / 3 Received At ONT On No 4. Check fans Temperature Too Minor 129 / Eqt Unacceptable TMPH 2. 5. http://127. Reset the ONT. File Error SOHO On 1 No SWDL 3. Check the transmit PON Lost GEM signal at the OLT. Check the transmit PON Errored Lost GEM signal at the ONT. Check that the planned ONT software version is physically present on the Software OLT. 5. TEMP Temperature High Temperature HITEMPSHUTOFF.axs. Check the Unacceptable HITEMPSHUTOFF Shutoff On 4 Yes ambient temperature. TEMP Temperature 1. 1. Check the Unacceptable Shutoff SFU SFU On 4 Yes ambient temperature.0.

Check the Unacceptable HITEMPWARN-MDU Warning MDU On 3 No ambient temperature. TEMP Temperature 1.118 . AIS represents a failure Receiving upstream in the network where AIS is Alarm Indication Alarm inserted toward the downstream Major Comm Signal Indication CESDS1AISR 64 / 8 equipment to indicate a failure exists Signal On On Yes upstream. Customization DS1 Service Minor Eqt 1. check the DS1 provisioning on the far end for valid traffic path configuration. perform a manual Error enabled at CESDS1LINLPBK On 10 Yes command RLS-LPBK-ONTCESUNI to DS1 Interface CFG release the loopback. Check board problem VOLTH-MDU VTP Alarm MDU On 13 No 2.gui. Voltage Problem Voltage Too High Minor 220 / Eqt 1. Check the Unacceptable Shutoff MDU MDU On 4 Yes ambient temperature. CFG 2. TEMP Temperature High Temperature HITEMPSHUTOFF. Verify the DS1 port service capability Error CESDS1SVCMIS 64 / 1 Mismatch On Yes of the ONT. Major 221 / Eqt Check the fan.doc. Major 220 / Eqt Check the fan. Configuration Or CESDS1 line loopback enabled. Check environment of that High Alarm MDU On 12 No TEMP eqpt.alcatel.axs. Determine whether problem is due to DS1 network or equipment problem or misprovisioning. TEMP Temperature High Temperature HITEMPSHUTOFF. add fans Voltage Problem Voltage Too High Minor 129 / Eqt 1. Check board problem VOLTH VTP Alarm On 13 No 2. Restart the ONT to see if the problem persists or delete the unsupported DS1 service port.0. Check environment of that High Alarm SOHO On 12 No TEMP eqpt. Check fans Temperature Too Minor 219 / Eqt Unacceptable TMPH-SFU 2. Check the Unacceptable Shutoff SOHO SOHO On 4 Yes ambient temperature. Voltage Problem Voltage Too High Minor 221 / Eqt 1.R5. Check the Unacceptable HITEMPWARN-SOHO Warning SOHO On 3 No ambient temperature. Check sfp module. The provisioned CES DS1 service was rejected by the ONT during OMCI Configuration Or configuration requests. Table 118-30 describes the ONT CES DS1 service alarms. CESDS1TERLPBK Major Comm http://127. To Customization Line Loopback Major Comm 64 / remove the loopback.0. Check fans Temperature Too Minor 220 / Eqt Unacceptable TMPH-SOHO 2.. add fans Temperature High Temperature Major 221 / Eqt Check the fan.isam52/html/7302_7330_R. 11/03/2018 . If there is no DS1 network or equipment problem.3 alarms Page 48 sur 93 TEMP Temperature 1. Table 118-30 ONT CES DS1 service alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting 1. TEMP Temperature 1. Check fans Temperature Too Minor 221 / Eqt Unacceptable TMPH-MDU 2. Check board problem VOLTH-SFU VTP Alarm SFU On 13 No 2. Check environment of that High Alarm SFU On 12 No TEMP eqpt..1:60526/help/ntopic/com. Check sfp module. Voltage Problem Voltage Too High Minor 219 / Eqt 1. Check sfp module. AIS DS1 Interface 2. add fans Temperature High Temperature Major 220 / Eqt Check the fan. Check sfp module. Check board problem VOLTH-SOHO VTP Alarm SOHO On 13 No 2.

2. 1. or bad ONT RAI Indication On transmit signal. If there is no E1 network or equipment problem. check the E1 provisioning on the far end for valid traffic path configuration.doc. The provisioned CES E1 service was rejected by the ONT during OMCI Configuration Or configuration requests. check far-end E1 transmit capabilities. Table 118-31 describes the ONT CES E1 service alarms. misprovisioning.0. 1. AIS represents a failure Alarm Indication Alarm upstream in the network where AIS is Major 102 / Comm Signal Indication CESE1AISR inserted toward the downstream equipment On 8 Yes to indicate a failure exists upstream. Verify the E1 port service capability of Error CESE1SVCMIS Mismatch On 1 Yes the ONT. either generate a Error enabled at CESDS1 UNLOOP code on the CFG DS1 Interface CESDS1 interface. CESDS1LOF 64 / 3 LOF Fault Code: On Yes 2. Determine whether the problem is due to Loss Of Signal physical interface cabling or due to actual Loss Of Signal Major 102 / Comm On E1 CESE1LOS failure of signal from far end E1 equipment.118 . Loss Of misprovisioning. CESDS1LOS 64 / 2 DS1 equipment. 1. check far-end DS1 transmit capabilities.0. Determine whether the problem is due to physical interface cabling. or signal from far end Loss Of Frame Frame On Major Comm DS1 equipment. Loss Of Frame Major 102 / Comm On E1 CESE1LOF 2.gui. If no physical cabling problem exists. AIS Signal On E1 Interface 2. If no physical cabling problem exists. RAI is the result of Remote Alarm Remote Alarm Major Comm the far end DS1 equipment detecting a Indication CESDS1RAIR 64 / 6 Indication On On Yes problem with its receive signal. LOS Fault Code: On Yes 2107 2.isam52/html/7302_7330_R. If no physical cabling problem exists. Determine whether the problem is Loss Of due to physical interface cabling or due Loss Of Signal Signal On Major Comm to actual failure of signal from far end DS1 Interface. If no physical cabling problem exists.. check far-end DS1 equipment for alarms and resolve.. or bad Receiving ONT transmit signal. If no physical cabling problem exists.3 alarms Page 49 sur 93 Configuration Or Terminal 64 / CESDS1 terminal loopback enabled. CFG 2. Determine whether the problem is due to physical interface cabling. 2108 check for misprovisioning of framing format between equipment. If no physical cabling problem exists. 11/03/2018 . Also check far-end E1 transmit capabilities. check far-end E1 equipment for alarms and resolve. RAI DS1 Interface 2. 1.axs. Customization E1 Service Minor 102 / Eqt 1. Restart the ONT to see if the problem persists or delete the unsupported E1 service port. Remote Alarm Receiving CESE1RAIR Major 102 / Comm 1.1:60526/help/ntopic/com. 1. Also check far-end DS1 transmit capabilities. Determine whether problem is due to E1 network or equipment problem or Receiving misprovisioning.alcatel.R5. DS1 Interface. or perform a manual command RLS-LPBK-ONTCESUNI to release the loopback. Loss Of Frame or signal from far end E1 equipment. To Customization Loopback On 11 Yes remove the loopback. LOF On 3 Yes Interface check for misprovisioning of framing format between equipment. RAI is the result of the far E1 Interface end E1 equipment detecting a problem with its receive signal. Determine whether the problem is due to physical interface cabling. LOS On 2 Yes Interface 2. Table 118-31 ONT CES E1 service alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting 1. http://127. Determine whether the problem is due to Indication Remote Alarm On 6 Yes physical interface cabling.

If no network path problem Subsystem Failure PWEJBUNDRUN Buffer Underrun On 4 Yes exists. If no network path problem Subsystem Failure PWEMALFORM Malformed On 5 Yes exists. Verify the Pseudowire Error PWESVCMIS Service Mismatch On 1 Yes (CES) service capability of the CFG ONT. check for COM misconfiguration of the pseudowire service between endpoints.3 alarms Page 50 sur 93 Table 118-32 describes the ONT CES PWE service alarms. Restart the ONT to see if the problem persists.0. http://127. If no network path problem Subsystem Failure PWELOSSREORDER Reordering And On 2 Yes exists. Table 118-32 ONT CES PWE service alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting The provisioned pseudowire service was rejected by the ONT during OMCI Configuration Or configuration requests.. Assess whether the problem is due to a network problem or a misconfiguration. 2. Customization Pseudowire Minor 101 / Eqt 1. 1. If no network path problem Subsystem Failure PWELATEFRMS Frames Arriving On 6 Yes exists.alcatel. check for COM Late misconfiguration of the pseudowire service between endpoints.gui. Assess whether the problem is due to a network Pseudowire problem or a misconfiguration. 1.1:60526/help/ntopic/com. Communications Pseudowire Jitter Major 101 / Comm 2. Assess whether the problem is due to a network Pseudowire problem or a misconfiguration. Communications Excessive Major 101 / Comm 2. Communications Excessive Frame Major 101 / Comm 2. Communications Excessive Major 101 / Comm 2. check for COM misconfiguration of the pseudowire service between endpoints. Subsystem Failure PWEARPFAIL Failure On 8 Yes 2/ check DS1 PW peer COM connectivity.0. Assess whether the problem is due to a network problem or a misconfiguration. or delete the unsupported PWE service. 11/03/2018 . Communications Pseudowire Loss Major 101 / Comm 2.118 . Assess whether the problem is due to a network Pseudowire problem or a misconfiguration. 1. If no network path problem Subsystem Failure PWELINKLOSS Of Link On 7 Yes exists. 1. check for COM Loss misconfiguration of the pseudowire service between endpoints. If no network path problem Subsystem Failure PWEJBOVRRUN Buffer Overrun On 3 Yes exists. check for COM misconfiguration of the pseudowire service between endpoints.. 1/Check the static IP Communications Pseudo-wire ARP Major 101 / Comm configuration at ONT. check for COM Frames Received misconfiguration of the pseudowire service between endpoints. Assess whether the problem is due to a network problem or a misconfiguration. 1. Communications Pseudowire Jitter Major 101 / Comm 2. 1.doc.isam52/html/7302_7330_R.axs.R5.

Check the coaxial interface and Crossed MOCALIMLINK 89 / 3 Bandwidth On Yes signal. Check the MoCA CPE equipment and TCA Near End CPE signal for problems. LANLOS 63 / 2 Validate the input to the Ethernet port.R5.3 alarms Page 51 sur 93 Table 118-33 describes the ONT HPNA service alarms. Crossed 93 / 1 Received At RXERRFRMS On No 2. Verify the MoCA Error MOCASVCMIS 89 / 1 Mismatch On Yes service capability of the ONT. Check the signal. Loss Of Link Major Comm Determine why ONT has lost MoCA coaxial . Table 118-35 ONT MoCA service alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting Bandwidth Determine why MoCA coaxial interface is Threshold Limited Link Major Comm degraded. 11/03/2018 . Loss Of Signal Indeterminate Comm .isam52/html/7302_7330_R. MOCALOL 89 / 2 LOL On Yes input signal. Table 118-36 describes the ONT POTS service alarms.gui. Error LANSVCMIS 63 / 1 Mismatch On Yes Restart the ONT to see if the problem CFG persists or delete the unsupported LAN service port.1:60526/help/ntopic/com. Adjust the minimum bandwidth BW threshold if a lower threshold is acceptable..doc. The provisioned MoCA UNI service was Configuration Or rejected by the ONT during OMCI Customization Service Minor Eqt configuration requests. Check the MoCA UNI physical interface Threshold Frames T. Configuration Or Service Minor Comm Verify HPNA service capability of Customization Error HPNASVCMIS 169 / 1 Mismatch On Yes ONT. Warning Qos receive signal. CFG Restart ONT to see if problem persists.axs. Errored 1.. LOS On Yes Table 118-35 describes the ONT MoCA service alarms. Table 118-36 ONT POTS service alarms Probable cause / Specific TL1 condition Default Alarm Category / Repair action Mnemonic problem severity / ID http://127.alcatel. Table 118-34 ONT LAN service alarms Default Probable Category / Specific TL1 severity / Alarm cause / Service Repair action problem condition Default ID Mnemonic affecting reporting The provisioned LAN service was rejected by Configuration Or the ONT during OMCI configuration requests. HPNALOS 169 / 2 LOS On Yes HPNA port.0. Loss Of Signal Major Comm Determine why not signal on the . Restart the CFG ONT to see if the problem persists or delete the unsupported MoCA port. Customization Service Minor Eqt Verify the LAN service capability of the ONT. Table 118-34 describes the ONT LAN service alarms. or delete unsupported HPNA service port.0. Table 118-33 ONT HPNA service alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting The provisioned HPNA service was rejected by the ONT during OMCI configuration requests.118 .

5. Application 2. Check network connectivity and configuration. The provisioned POTS service SIP subscribe failed.. subscribe responses Application must be received.R5. Deprovision the service if it is no longer required. The provisioned POTS service SIP invite failed.gui. Check SIP server configuration (Note: 480 and 486 responses are not considered failures for this alarm). Verify the domain name. 5.doc.118 .alcatel. Application 2. Verify security authentication Failure SIP Invite Failure SIPINVITEFAIL 62 / 7 credentials. Subsystem SIP Subscription Warning Comm Failure SIPSUBFAIL 62 / 8 3. subscription must be Application iConfig successful or a non-401/407 error Subsystem Subscription Minor 62 / Comm response is received. 1.. To clear. On Yes APPL 4. APPL To clear. 2. Verify the security Failure On No authentication credentials. Subsystem SIP Registration Minor Comm Failure SIPREGFAIL 62 / 6 3. Verify the domain name.1:60526/help/ntopic/com. Application Subsystem Minor Comm 3. subscription must be Application successful.3 alarms Page 52 sur 93 Service Default affecting reporting The provisioned POTS service SIP registration failed. 1.axs. To clear. any notify must be Timeout On 18 Yes received for subscription. Check the POTS configuration. Deprovision the service if it is no longer required. To clear. TCP socket must open Application iConfig successfully. Check the SIP server configuration. Check the network connectivity and configuration. iConfig Notify PICNFNOTTO Minor 62 / Comm To clear. Failure PICNFSUBAUTH Authentication On 15 Yes Check network connectivity and APPL Error configuration. http://127. Check network connectivity and configuration. or 62 / Failure Subscription PICNFSUBDNS SIPPING address reconfigured to On 12 Yes DNS Problem not use a domain name. TLS session must be Application established successfully. APPL Check POTS configuration. APPL 4. Subsystem iConfig Minor Comm 62 / Failure Subscription PICNFSUBERR Check network connectivity and On 17 Yes Response Error configuration. Application Subsystem iConfig Minor Comm Domain name is resolved. 1. To clear. APPL Problem Check POTS configuration.isam52/html/7302_7330_R. APPL Check POTS configuration. APPL Check POTS configuration. 11/03/2018 . Deprovision the service if it is no longer required.0. Check the SIP server configuration. Verify the security Failure On Yes authentication credentials. Subsystem iConfig Minor Comm 62 / Failure Subscription PICNFSUBTO Check network connectivity and On 16 Yes Timeout configuration. Subsystem Subscription Minor 62 / Comm Failure PICNFSUBTCP Check network connectivity and TCP Socket On 13 Yes configuration. 5. APPL 4.0. Subsystem iConfig Minor Comm 62 / Failure Subscription TLS PICNFSUBTLS Check network connectivity and On 14 Yes Session Problem configuration. Verify the domain name.

Subsystem iConfig Notify Warning 62 / Comm Failure PICNFNOTREFTO Check network connectivity and Refresh Timeout On 19 No configuration. Failure Check the POTS configuration.R5. 11/03/2018 . Check the POTS configuration. To clear. APPL Check the POTS configuration.1:60526/help/ntopic/com. Check the POTS configuration.118 . a subsequent Application document retrieval which Subsystem iConfig Minor Comm provides sufficient data must 62 / Failure Configuration PICNFINSUFF occur. Check the POTS configuration. To clear. SIPREGDNS Minor Comm http://127. To clear. 62 / Failure TCP Socket PICNFHTTPTCP On 23 Yes Check network connectivity and Problem APPL configuration. 62 / Failure Authentication PICNFHTTPAUTH On 25 Yes Check network connectivity and Error APPL configuration.alcatel. an authentication must Application be successful on a subsequent Subsystem iConfig HTTP Minor Comm document retrieval attempt. To clear. Check the POTS configuration. any notify must be Application received for subscription. To clear.. a subsequent Application document retrieval attempt must Subsystem iConfig HTTP Minor 62 / Comm be successful. To clear.0.3 alarms Page 53 sur 93 Application Check network connectivity and Subsystem configuration. To clear. Check the POTS configuration. Failure PICNFHTTPTO Timeout On 26 Yes Check network connectivity and APPL configuration. domain name must be resolved or not used in a Application subsequent document retrieval Subsystem iConfig HTTP Minor 62 / Comm attempt. Subsystem iConfig Notify Minor Comm 62 / Failure Response PICNFNOTREJ Check network connectivity and On 21 Yes Rejected configuration APPL Check the POTS configuration. To clear. Subsystem iConfig Notify Minor Comm 62 / Failure Response PICNFNOTMAL Check network connectivity and On 20 Yes Malformed configuration APPL Check the POTS configuration.isam52/html/7302_7330_R. APPL To clear.0.. 62 / Failure TLS Session PICNFHTTPTLS On 24 Yes Check network connectivity and Problem APPL configuration. a TLS session must be Application established on a subsequent Subsystem iConfig HTTP Minor Comm document retrieval attempt.gui. Failure Document On 28 Yes Malformed Check the POTS configuration APPL document. Failure PICNFHTTPDNS DNS Problem On 22 Yes Check network connectivity and APPL configuration. Check the POTS configuration. To clear. a TCP socket must be Application opened on a subsequent Subsystem iConfig HTTP Minor Comm document retrieval attempt. Failure PICNFHTTPERR Response Error On 27 Yes Check network connectivity and APPL configuration. a subsequent Application iConfig HTTP document retrieval attempt must Subsystem Configuration Minor 62 / Comm PICNFHTTPMAL be successful. a valid notify must be Application received.axs. a aubsequent Application document retrieval attempt must Subsystem iConfig HTTP Minor 62 / Comm be successful. On 29 Yes Data Insufficient APPL Check the POTS configuration document. To clear. a valid notify must be Application received.doc.

gui. 3. Verify the domain name. Check the SIP server configuration.isam52/html/7302_7330_R. Check network connectivity Application and configuration. Deprovision the service if it is no longer required. 1. Subsystem SIP Invite DNS Minor 161 / Comm 2. Verify security authentication credentials. The provisioned POTS service SIP registration failed because authentication failed between the ONT and the registration Application server. Check the SIP server configuration. Verify security authentication APPL credentials. 3.0. Verify security authentication Failure Authentication SIPREGAUTH On 4 Yes credentials. Deprovision the service if it is no longer required. 1. Check the SIP server configuration. 5. Check the SIP server configuration. Subsystem SIP Registration Minor 161 / Comm SIPREGERR 2. Subsystem SIP Registration Minor Comm 161 / 1. 5. Check the SIP server configuration. Failure Response Error On 6 Yes 3.. Failure Timeout On 5 Yes 3.118 . 5. Check the SIP server configuration.3 alarms Page 54 sur 93 Application SIP Registration On 161 / Yes The provisioned POTS service Subsystem DNS Problem 1 SIP registration failed because Failure domain could not be resolved. The provisioned POTS service SIP INVITE failed because domain could not be resolved. 4. Application SIP Invite SIPINVITETO Minor 161 / Comm The provisioned POTS service Subsystem Timeout On 11 Yes SIP INVITE failed because all Failure http://127. Deprovision the service if it is no longer required.R5. Subsystem SIP Invite Minor Comm 161 / 1. Verify security authentication Failure Authentication SIPINVITEAUTH On 10 Yes credentials. Check network connectivity and configuration.1:60526/help/ntopic/com. 1. Verify the domain name. The provisioned POTS service SIP registration failed because all attempted retransmissions timed out. 4. 4. 5. Verify the domain name. 2. Deprovision the service if it is no longer required. Failed APPL 2. 4. 11/03/2018 .doc. Deprovision the service if it is no longer required. Deprovision the service if it is no longer required. Verify the domain name. Verify the security APPL authentication credentials. The provisioned POTS service SIP INVITE failed because authentication failed between the ONT and the registration Application server. APPL 1.axs. 3.alcatel. The provisioned POTS service SIP registration failed because there was an error response from the registration server. Verify the security APPL authentication credentials.. Check network connectivity Application and configuration. Failure SIPINVITEDNS Problem On 7 Yes 3. Subsystem SIP Registration Minor 161 / Comm SIPREGTO 2. Check network connectivity Application and configuration. Failed APPL 2.0.

Deprovision the service if it is no longer required. Verify the POTS Service Error POTSSVCMIS 62 / 1 service capability of the ONT. 11/03/2018 .1:60526/help/ntopic/com. 1. Check network connectivity Application and configuration.isam52/html/7302_7330_R. Check the POTS configuration.. 3. The provisioned POTS service SIP INVITE failed because there was an error response from the registration server. TCA 1. Check network connectivity and configuration.0. An active voice call RTCP packets stream was lost. 1. http://127. Check connectivity with Subsystem Loss Of RTCP Minor Comm remote POTS interface Failure RTCPSTREAMLOSS 62 / 2 Stream On No (statistics and QoS data for a COM call). Check the POTS configuration. Verify security authentication credentials. 161 / Failure Configuration PICNFERR On 15 Yes Check network connectivity Error APPL and configuration. Check the network configuration. To clear. To clear. Mismatch On Yes Restart the ONT to see if the CFG problem persists or deprovision the unsupported POTS service port. Verify the domain name. Subsystem iConfig Warning Comm 161 / Failure Subscription PICNFSUBREFERR Check network connectivity On 13 No Refresh Error and configuration.. The provisioned POTS service was rejected by the ONT Configuration Or during OMCI configuration Customization Minor Eqt requests. Subsystem SIP Invite Minor 161 / Comm SIPINVITEERR 2. Threshold RTP Bearer RTPPKTLOSSTCA Warning 62 / Qos The POTS service RTP Bearer Crossed Packet Loss On 10 No packet threshold crossed. The provisioned POTS SIP message timeout threshold was crossed during a 15- minute interval. Communications 1. 4.R5.118 . Failure PICNFNOTREFERR Refresh Failed On 14 No Check network connectivity APPL and configuration. Deprovision the service if it is no longer required. 2.3 alarms Page 55 sur 93 APPL attempted retransmissions timed out. 2. TCA 2. Failure Response Error On 12 Yes 3. Threshold SIP Message Warning Qos 1. APPL Check POTS configuration.gui. 4. Deprovision the service if it is no longer required. 5. Verify security authentication APPL credentials. any refresh must be Application received for subscription. 5.0. a valid notify Application response for refresh must be Subsystem iConfig Notify Warning 161 / Comm received for subscription. To clear. Check the SIP server configuration. 3.alcatel. Check the SIP server configuration.axs. Check the SIP server configuration.doc. Verify the domain name. an iconfig Application configuration must complete Subsystem iConfig Minor Comm successfully. Check network connectivity Crossed SIPMSGTMOUTTCA 62 / 9 Timeouts On No and configuration. Check network connectivity and configuration.

Verify the XDSL Error XDSLSVCMIS Mismatch On 1 Yes service capability of the ONT.3 alarms Page 56 sur 93 2. 11/03/2018 . CPE modem. Restart the CFG ONT to see if the problem persists or delete the unsupported xDSL service port. Check the xDSL UNI physical interface Threshold Unavailable Warning 119 / Qos receive signal.doc. Crossed Seconds Near T-ES On 1 No 2. Table 118-38 describes the ONT VDSL2 far-end service alarms. and Error CFG consistency of the provisioning parameters.R5. Table 118-37 ONT VDSL2 service alarms Default Probable Category / Specific TL1 severity / Alarm cause / Service Repair action problem condition Default ID Mnemonic affecting reporting The provisioned VDSL2 service was Configuration Or rejected by the ONT during OMCI Customization Service Minor 118 / Eqt configuration requests. Loss Of Power Loss Of Power At XLOP Minor 118 / 8 Comm Check the CPE equipment and LOPW Far End On Yes the CPE receive signal for problems. Check connectivity with the remote POTS interface.118 .isam52/html/7302_7330_R. Loss Of Signal Loss Of Signal Minor 118 / Comm Check the ONT/MDU xDSL receive signal XLOS LOS At Near End On 3 Yes and the CPE equipment for problems. Verify the xDSL service Error Configuration XDSLCNFG On 9 Yes capability of the ONT. Check network connectivity Crossed RTP Jitter JITTERTCA On 11 No and configuration. Configuration Init Configuration Minor 118 / Comm Check the ONT/MDU xDSL receive signal Failure Init Failure At LINEINIT On 4 Yes and the CPE equipment for problems.. Crossed T-SES Seconds Near On 2 No 2.alcatel. Check the xDSL UNI physical interface Threshold Errored Warning 119 / Qos receive signal. TCA 2.0. Check the xDSL UNI physical interface Threshold Errored Warning 119 / Qos receive signal.. Check the CPE equipment and CPE TCA End signal for problems. The provisioned VDSL2 service was Configuration Or rejected by the ONT during post OMCI Customization XDSL Minor Eqt 118 / processing. Check the CPE equipment and CPE TCA End signal for problems. http://127. 1. Table 118-37 describes the ONT VDSL2 service alarms.1:60526/help/ntopic/com. Check the CPE equipment and CPE TCA End signal for problems. 1.0. The POTS service Jitter threshold has been crossed. Table 118-38 ONT VDSL2 far-end service alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Loss Of Frame Minor Comm Check the CPE equipment and Loss Of Frame At XLOF 118 / 6 the CPE receive signal for LOF Far End On Yes problems.gui. Loss Of Link Loss Of Link At Minor 118 / Comm Check the ONT/MDU xDSL receive signal XLOL LOL Near End On 5 Yes and the CPE equipment for problems. Severely 1. CIF Near End Loss Of Frame Loss Of Frame Minor 118 / Comm Check the ONT/MDU xDSL receive signal XLOF LOF At Near End On 2 Yes and the CPE equipment for problems.axs. Crossed Seconds Near T-UAS On 3 No 2. Threshold Warning 62 / Qos 1. Check connectivity with remote the POTS interface.

.3 alarms Page 57 sur 93 Loss Of Signal Minor Comm Check the CPE equipment and Loss Of Signal At XLOS 118 / 7 the CPE receive signal for LOS Far End On Yes problems.alcatel. 4.0. Else reset the ONT. Table 118-39 ONT video ANI service alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting The provisioned video ANI service was Configuration Or rejected by the ONT during OMCI Customization Video ANI Minor Eqt configuration requests. Check the video Of Signal On Yes COM signal. Verify whether the RF Video output Problem Output Power On Yes level is too low..doc. Mismatch CFG Restart ONT to see if problem persists. replace the failing Low ONT. Communications Determine why the ONT has lost the Video Loss Major Comm Subsystem Failure VIDEOLOS 86 / 2 RF video input signal. SPWR Too High Signal Power Video Optical Major Comm Check the RF video signal and Problem LEVELLOW 86 / 4 Signal Level On Yes increase the signal level. Check the CPE equipment and TCA CPE signal for problems. Table 118-39 describes the ONT video ANI service alarms. replace the failing Output Power Major Eqt Problem RFOUTHIGH 61 / 3 ONT.gui. 11/03/2018 . If level is too high.isam52/html/7302_7330_R. Check the xDSL UNI physical Threshold Unavailable Warning Qos interface receive signal. SPWR Level Too 2. Replace the ONT if the failure persists. Check the xDSL UNI physical Threshold Severely Errored Warning Qos interface receive signal. Crossed T-ES 119 / 4 End On No 2. 1. Verify RF Video Error Service VIDEOANISVCMIS 86 / 1 On Yes Overlay service capability of ONT. 1.118 . Level Too On Yes SPWR High 3. Check the xDSL UNI physical Threshold Errored Seconds Far Warning Qos interface receive signal.axs. Signal Power RF Video 2.1:60526/help/ntopic/com. 1. Signal Power RF Video RFOUTLOW Major 61 / 4 Eqt 1. Check the CPE equipment and TCA CPE signal for problems.R5. or delete unsupported Video port. Crossed T-UAS 119 / 6 Seconds Far End On No 2. 1. Check the CPE equipment and TCA CPE signal for problems. If level is too low. Table 118-40 ONT video service alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting Configuration Or The provisioned video service was Customization Minor Eqt rejected by the ONT during OMCI Service Error VIDEOUNISVCMIS 61 / 1 configuration requests.0. Verify whether the RF Video output level is too high. Restart the Mismatch On Yes ONT to see if the problem persists or CFG delete the unsupported video service. Signal Power Video Optical Major Comm Check the RF video signal and Problem LEVELHIGH 86 / 3 Signal Level On Yes decrease the signal level. http://127. SPWR Too Low Table 118-40 describes the ONT video service alarms. Crossed T-SES 119 / 5 Seconds Far End On No 2.

Application iConfig Domain name is resolved. Malformed On Yes APPL Check provisioning. Application iConfig Major 67 / Comm Check network connectivity and Subsystem Failure Subscription TLS VICNFSUBTLS On 14 Yes configuration.118 . and server configuration. network connectivity. 4. To clear.isam52/html/7302_7330_R. 11/03/2018 . This alarm indicates misprovisioning. or a problem DHCP Renew Minor 67 / Comm Subsystem Failure VDHCPLEASE with the server.alcatel. Else reset the ONT. network connectivity. subscription must be successful or a non-401/407 Application iConfig error response is received. To clear. a network Application connectivity issue. This alarm indicates misprovisioning. Application VICNFSUBERR Major 67 / Comm To clear. APPL Timeout Check the voice client configuration.3 alarms Page 58 sur 93 3. APPL Session Problem Check the voice client configuration. Table 118-41 describes the ONT VoIP service alarms. a network Application connectivity issue. a network Application connectivity issue. and server configuration. To clear. Lease Failed On 11 No APPL Check provisioning.0. and server configuration.axs. or a problem DHCP Response Major Comm Subsystem Failure VDHCPMAL 67 / 9 with the server.gui. http://127. or a problem DHCP No IP Major 67 / Comm Subsystem Failure VDHCPNOADD with the server. a network Application connectivity issue. APPL Socket Problem Check the voice client configuration.0. Application iConfig Major 67 / Comm Check network connectivity and Subsystem Failure Subscription TCP VICNFSUBTCP On 13 Yes configuration.. Replace the ONT if the failure persists. or Major 67 / Comm Subsystem Failure Subscription DNS VICNFSUBDNS SIPPING address reconfigured On 12 Yes APPL Problem to not use a domain name. Subscription Major 67 / Comm Subsystem Failure VICNFSUBAUTH Check network connectivity and Authentication On 15 Yes APPL configuration. This alarm indicates misprovisioning. subscription must be Subsystem Failure On 17 Yes successful. TLS session must be established successfully. network connectivity.doc. Application iConfig Major 67 / Comm Check network connectivity and Subsystem Failure Subscription VICNFSUBTO On 16 Yes configuration. the TCP socket must open successfully. and server configuration. To clear. Table 118-41 ONT VoIP service alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting This alarm indicates misprovisioning.. Error Check the voice client configuration. or a problem Major Comm Subsystem Failure DHCP Timeout VDHCPTO 67 / 8 with the server. Address On 10 Yes APPL Check provisioning.R5. network connectivity.1:60526/help/ntopic/com. On Yes APPL Check provisioning. subscribe responses must be received.

Check the voice client configuration. Check the voice client configuration. Check the voice client configuration. any notify must be received for subscription. any notify must be received for subscription. To clear.. To clear. http://127. Major 67 / Comm Subsystem Failure Authentication VICNFHTTPAUTH Check network connectivity and On 25 Yes APPL Error configuration. an authentication must be successful on a subsequent Application iConfig HTTP document retrieval attempt. Major 67 / Comm Subsystem Failure TCP Socket VICNFHTTPTCP Check network connectivity and On 23 Yes APPL Problem configuration. To clear.doc. Application iConfig Notify Major 67 / Comm Check network connectivity and Subsystem Failure Response VICNFNOTMAL On 20 Yes configuration. To clear. To clear. a subsequent document retrieval attempt must Application be successful.3 alarms Page 59 sur 93 APPL iConfig Check network connectivity and Subscription configuration. Application iConfig Notify Major 67 / Comm Check network connectivity and Subsystem Failure VICNFNOTTO Timeout On 18 Yes configuration. APPL Check the voice client configuration.alcatel. To clear. To clear. Major 67 / Comm Subsystem Failure TLS Session VICNFHTTPTLS Check network connectivity and On 24 Yes APPL Problem configuration.0. To clear. Check vvoice client configuration. a TLS session must be established on a subsequent Application iConfig HTTP document retrieval attempt. iConfig HTTP Major 67 / Comm Subsystem Failure VICNFHTTPDNS DNS Problem On 22 Yes Check network connectivity and APPL configuration. 11/03/2018 . a subsequent Subsystem Failure Response Error On 27 Yes document retrieval attempt must APPL be successful. Check vvoice client configuration. Application iConfig Notify Major 67 / Comm Check network connectivity and Subsystem Failure Response VICNFNOTREJ On 21 Yes configuration.isam52/html/7302_7330_R. a valid notify must be received. Response Error Check the voice client configuration. APPL Check the voice client configuration. To clear.. a TCP socket must be opened on a subsequent Application iConfig HTTP document retrieval attempt. iConfig HTTP Major 67 / Comm Subsystem Failure VICNFHTTPTO Check network connectivity and Timeout On 26 Yes APPL configuration. APPL Malformed Check the voice client configuration. APPL Rejected Check the voice client configuration.gui.R5. Application iConfig Notify Warning 67 / Comm Check network connectivity and Subsystem Failure VICNFNOTREFTO Refresh Timeout On 19 No configuration. domain name must be resolved or not used in a subsequent document retrieval Application attempt.0. Check vvoice client configuration.1:60526/help/ntopic/com.axs. Application iConfig HTTP VICNFHTTPERR Major 67 / Comm To clear. a valid notify must be received.118 . Check network connectivity and configuration.

The voice provisioning file failed to be downloaded to the Configuration Or ONT. To clear. any refresh must be received for subscription. Verify the specified filename. The voice gateway cannot be Communications reached by the ONT voice Voice Gateway Major Comm Subsystem Failure VGATEWAYCOMM 67 / 3 client software. Table 118-42 ONT-Board alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting Configuration Or Missing LIMMISSING Major 60 / 1 Eqt Install the missing ONT card or Customization Planned On Yes deprovision the ONT card and Error Board services if they are no longer CFG supported.3 alarms Page 60 sur 93 To clear. and server configuration.doc. APPL Refresh Error Check the voice client configuration. an iconfig configuration must complete Application iConfig successfully.0. Table 118-42 describes the ONT-board alarms.. Possible solutions are to restart the ONT. 11/03/2018 . Check the voice client configuration.axs. Error VCLIENTSVCMIS 67 / 2 Service Mismatch On Yes b) LT configuration or setup CFG problem.1:60526/help/ntopic/com.R5. To clear. Possible reasons for the alarm: Configuration Or a) The service is not supported Customization Voice Client Minor Eqt by the ONT. 3. http://127. DHCP or VNTWKERR 67 / 4 with the server. a subsequent Application iConfig HTTP document retrieval attempt Configuration Major 67 / Comm Subsystem Failure VICNFHTTPMAL must be successful. Application iConfig Warning 67 / Comm Check network connectivity and Subsystem Failure Subscription VICNFSUBREFERR On 29 No configuration. a valid notify response for receive must be received for Application subscription. CFG 2. Major 67 / Comm Subsystem Failure Configuration VICNFERR Check network connectivity and On 31 Yes APPL Error configuration. a network Equipment Voice Network connectivity issue. Check for connectivity to the Error On Yes Error FTP server. or a problem Major Comm Malfunction Error.gui. This alarm indicates a provisioning error. Check the voice client configuration.. network EQP connectivity. iConfig Notify Warning 67 / Comm Subsystem Failure VICNFNOTREFERR Check network connectivity and Refresh Failed On 30 No APPL configuration. restart the LT or to deprovision the voice client service since it is not supported.0. Either the ONT or LT did not accept the configuration requests for the provisioned voice client service.isam52/html/7302_7330_R.118 . Customization VoIP Major Comm Configuration File VOIPCNFG 67 / 1 1. Check PPPoE Problem On Yes provisioning. To clear.alcatel. Check the Unreachable On Yes COM network connectivity and configuration. Document On 28 Yes APPL Malformed Check the voice client configuration document. Check the format of the file.

gui. Configuration Or The provisioned card was rejected Customization Major Eqt by the ONT during OMCI Service Error LIMSVCMIS 60 / 6 configuration requests. 3. Check the receive PON signal at the ONT. Table 118-44 ONT MDU alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting 1. 4. Configuration Or 1. Check the transmit PON signal at the OLT.isam52/html/7302_7330_R. Crossed 91 / 1 Dropped Downstream DSDRPDFRMS On No 4. Check the PON signal at the ONT. If the PM counts persist.doc.0. Equipment Board Failure Major Eqt Malfunction Or Self Test LIMFAIL 60 / 4 Replace the failed ONT card. Contact your Alcatel-Lucent technical support representative. 1. Restart the Mismatch On Yes ONT to see if the problem persists CFG or delete the unsupported card. Dropped Upstream USDRPDFRMS On No TCA 3.. Try another activation (change the planned version to be the currently passive Configuration Or version). Replace the associated LT at the OLT if the PM counts persist. Reset the ONT. Install an ONT card with the Customization Physical Major Eqt correct number of ports. Threshold 2. Warning Qos Crossed 91 / 2 physical signal. Replace the ONT if the PM TCA counts persist.R5.alcatel. 2. Re-provision the ONT card with CFG the correct number of ports. Type On Yes CFG Configuration Or Install the missing ONT card or Customization Board Major Eqt deprovision the ONT card and Error LIMIMPROPRMVL 60 / 3 Removed On Yes services if they are no longer CFG supported. Table 118-44 describes the ONT MDU alarms. 11/03/2018 . Check the UNI interface Ethernet Frames T. Reset the ONT. replace the ONT. Manually clear the alarm Failure MDU MDU On 9 Yes (change the planned version to CFG the wildcard). Failed On Yes EQP Table 118-43 describes the ONT Ethernet alarms.axs. Warning Qos 3. 5. Major 168 / Eqt Error 2. Threshold Ethernet Frames T. Configuration Or Software Download SWDLIP-MDU Minor 168 / Eqt This is a transient alarm that Customization In Progress MDU On 11 No clears after the download is Error finished.1:60526/help/ntopic/com. CFG http://127. Customization Software Activation SWACTFAIL.118 .3 alarms Page 61 sur 93 Configuration Or Customization Invalid Board Major Eqt Error LIMMEA 60 / 2 Install the correct type of ONT card.0. Table 118-43 ONT Ethernet alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting 1.. Error Equipment LIMNUMPORTSMIS 60 / 7 Error On Yes 2.

If the Loss of PLOAM persists. and then CLK loses contact with it. Reset ONT by administratively Communications putting it OOS and then IS.118 .0. replace the ONT. Check the NTP server accessibility and ONT provisioning configuration. MDU On 20 Yes COM 3. or make the planned Mismatch MDU On 16 No software version equal to the CFG active version using an operator update. replace the ONT. Error ONTMEA-MDU Failure MDU On 23 Yes Delete the ONT and provision it CFG again. Non-service-affecting Configuration Or provisioned parameters failed Customization Minor Eqt to be provisioned in the ONT. Reset the ONT. the Disabled (MDU) -MDU On 26 Yes COM ONT must likely be physically repaired or swapped..axs.isam52/html/7302_7330_R. Rogue ONT ROGUEONTDIS Major 167 / Comm Subsystem Failure If the alarm occurs again. Either make the active software Configuration Or version equal to the planned Customization Minor Eqt version through a successful Software Version 168 / Error SWVER-MDU activation.. Loss Of PLOAM Major 167 / Comm Subsystem Failure LOAM-MDU 2. Major 168 / Eqt reported version ID. Configuration Or Provisioned parameters failed Customization ONT Provisioning Major 168 / Eqt to be provisioned in the ONT.0. the alarm is not raised. and ends as soon as the ONT syncs Synchronization with the NTP server. Check the quality of the line Communications from the ONT if the condition Drift Of Window Major 167 / Comm persists.alcatel. Restart the ONT to see if the alarm returns.1:60526/help/ntopic/com. ONT has been deactivated because its location on the Communications Differential Reach DIFREACH. If the condition persists. or change Error Mismatch MDU MDU On 12 Yes the physical ONT so that the CFG reported version ID to match the provisioned version ID. The OLT received a Subsystem Failure DOW-MDU MDU On 21 Yes transmission from the ONT at COM an unexpected place within the upstream virtual frame. Reset the ONT. COM Alarm is cleared when ONT is disconnected from PON. OMCI Failure MDU Major Comm Attempt to restart the ONT. Check the receive signal at Communications the ONT. To troubleshoot: 1. Check the connectivity between the OLT and ONT that is resulting in a loss of key Communications Loss Of Key Major 167 / Comm exchange PLOAM message Subsystem Failure Synchronization LOKS-MDU On 24 Yes between the OLT and ONT. 1. 2. A 30-minute alarm declaration interval is started when the NTP and VoIP clients are both enabled. http://127. 11/03/2018 . 168 / Error Check the supported Mismatch MDU MDU On 31 No capabilities of the ONT and CFG deprovision unsupported features. Major 167 / Comm PON has exceeded its Subsystem Failure Exceeded (MDU) MDU On 27 No differential reach capability. 1. Configuration ONTNSAMEA.gui.R5.3 alarms Page 62 sur 93 Either change the provisioned Configuration Or version ID to match the Customization Equipment Version EQVERMIS. The ONT has never been able to reach and get the time from an NTP server. Note: if the Network Timing Minor 168 / Comm ONT successfully gets the time Source Mismatch NTPERR-MDU Protocol Error MDU On 28 No from an NTP server.doc. COM MDU 2.

doc. Equipment Restore power to the ONT. Signal Fail BER On 17 Yes EQP exceeded.isam52/html/7302_7330_R.. If it is not.gui. implement MDU On 2 Yes EQP creative diagnostics. PWR Error MDU MDU On 25 No 1.118 . this is likely Message MDU On 13 Yes MEM a software error. Loss Of Cell Or Loss Of Cell Or Major 167 / Comm Check the quality of the line Packet Delineation Packet Delineation LCD-MDU On 4 Yes from the ONT. If it is not. Minor 167 / Comm The dying gasp indication is Malfunction Dying Gasp MDU DG-MDU On 18 Yes due to a loss of power input to EQP the ONT. 11/03/2018 . Major 167 / Comm and then IS. If it fails.alcatel. 2. Equipment Device Not Active Major 167 / Comm The ONT needs to be ranged Malfunction INACT-MDU MDU On 15 Yes (made active). Equipment Command another ONT self- Self Test Failed Major 168 / Eqt Malfunction EQPT-MDU test.0. Replace the ONT if the Failure MDU On 19 Yes EQP Deactivation Failure persists. this is likely On 2 Yes LOA MDU a software error. ENV-2 MDU Environmental MDU Indeterminate Env Verify that the external 168 / Alarm 3 Environmental ENV3-MDU equipment is connected to On 26 No Alarm 3 MDU Alarm Input 3. Message Error See if the specific ONT is Message Error Major 167 / Comm Message MEM-MDU isolated. Replace the ONT. Power Problem ACFAIL-MDU Minor Env http://127. LCD MDU Loss Of Loss Of See if the specific ONT is Major 167 / Comm Acknowledgement Acknowledgement LOA-MDU isolated. Extraneous power bursts have been detected for this ONT.R5. Loss Of Signal Loss Of Signal Major 167 / Comm Check the received signal at LOS-MDU LOS MDU On 1 Yes the ONT.3 alarms Page 63 sur 93 Communications OMCICOMM.axs. If the alarm Malfunction MDU MDU On 12 Yes occurs again. On 6 Yes EQP MDU Reset the ONT by Equipment administratively putting it OOS Defense Action ONTDISABLED. Major 168 / Comm Open possible illegal physical Open MDU MDU On 7 No DOOR access to ONT (MDU). EQP Equipment Check the quality of the line Major 167 / Comm Malfunction Signal Failure MDU SF-MDU from the ONT. On 168 / Yes Subsystem Failure MDU 1 COM Enclosure Door Investigate the ONT for Enclosure Door INTRUDER. Minor 167 / Comm after 15 minutes. MDU Environmental MDU Indeterminate Env Verify that the external 168 / Alarm 1 Environmental ENV1-MDU equipment is connected to On 24 No Alarm 1 MDU Alarm Input 1.0. Equipment 1. Change the power burst detection mode at the system level to normal soak mode. ENV-3 Equipment Physical Major 167 / Comm Malfunction Equipment Error PEE-MDU Perform loopback tests. the ONT most EQP likely needs to be physically repaired or replaced. Reset the ONT. Deactivation Major 167 / Comm Malfunction DF-MDU 2..1:60526/help/ntopic/com. ENV-1 MDU Environmental MDU Indeterminate Env Verify that the external 168 / Alarm 2 Environmental ENV2-MDU equipment is connected to On 25 No Alarm 2 MDU Alarm Input 2. This alarm clears automatically Power Problem ONT Power Up ONTPWRERR.

Software Software 2. Contact your Alcatel-Lucent technical support representative. or change the physical Mismatch SFU SFU On 12 Yes ONT so that the reported version ID CFG to match the provisioned version ID. CFG Configuration Or Either change the provisioned Customization Major Eqt version ID to match the reported Equipment Version EQVERMIS. Degraded Signal Degraded Signal Major 167 / Comm Check the quality of the line SD-MDU SIGN MDU On 9 Yes from the ONT. Table 118-45 describes the ONT SFU alarms. Signal Power Received MDU Check the received optical Major 168 / Comm Problem Optical Signal LEVELLO-MDU signal and increase the signal On 30 Yes SPWR Level Too Low level. SUF MDU On 7 Yes 1. Configuration Or Customization Software Download Minor 164 / Eqt This is a transient alarm that clears Error SWDLIP-SFU In Progress SFU On 11 No after the download is finished. SWDLFAIL..isam52/html/7302_7330_R. Power Problem Battery Failure Minor 168 / Eqt The customer needs to BATTFAIL-MDU PWR MDU On 6 No replace the battery. Power Problem Minor Eqt If power is present. 11/03/2018 . 168 / determine why the battery is PWR MDU MDU On 4 No missing. Customization Software Activation SWACTFAIL. Try another activation (change the planned version to be the Configuration Or currently passive version). determine 168 / Battery Low MDU BATTLOW-MDU why the battery does not PWR On 5 No charge. Ensure that the planned ONT software version is physically present on the OLT.0. Remote Defect Check the receive signal at Remote Defect Major 167 / Comm the ONT.R5. Minor 168 / Eqt Download Failure Download Failure 3.. Configuration Or Software Version SWVER-SFU Minor 164 / Eqt Either make the active software Customization Mismatch SFU On 16 No version equal to the planned Error version through a successful CFG activation. Power Problem Minor Eqt Change the provisioning. 164 / Error version ID. Contact your Alcatel-Lucent technical support representative.0.alcatel. The OLT Indication RDI-MDU Indication MDU On 22 Yes transmission was received RDI with errors at the ONT.axs. or Battery Missing BATTMISS. or make the planned software version equal to the active version using an operator update. http://127. Major 164 / Eqt 2.118 . Manually clear the alarm MDU On 8 No SWDL MDU (for example. or why it is low. Startup Failure Startup Failure Major 167 / Comm SUF-MDU Re-range the ONT.1:60526/help/ntopic/com. Retry the download again.doc. Signal Power Received MDU Check the received optical Major 168 / Comm Problem Optical Signal LEVELHI-MDU signal and decrease the On 29 Yes SPWR Level Too High signal level.3 alarms Page 64 sur 93 External Power 168 / Wait for power to return to the PWR Failure MDU On 3 No ONT. 3. Table 118-45 ONT SFU alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting 1.gui. change the planned version to the wildcard). Manually clear the alarm (change Error Failure SFU SFU On 9 Yes the planned version to the CFG wildcard).

To troubleshoot: 1. and ends as soon as the ONT syncs with the NTP server. If the condition persists. Check the connectivity between the OLT and ONT that is resulting Communications Loss Of Key in a loss of key exchange PLOAM Major 163 / Comm Subsystem Failure Synchronization LOKS-SFU message between the OLT and On 24 Yes ONT. The ONT has never been able to reach and get the time from an NTP server. Reset the ONT. Error SFU On 6 Yes EQP Reset the ONT by administratively Equipment putting it OOS and then IS. ONT has been deactivated because its location on the PON Communications Differential Reach Major 163 / Comm has exceeded its differential reach Subsystem Failure DIFREACH-SFU Exceeded (SFU) On 27 No capability. Check the Error Mismatch SFU SFU On 31 No supported capabilities of the ONT CFG and deprovision unsupported features. replace the ONT.3 alarms Page 65 sur 93 Configuration Or Customization Major Eqt Provisioned parameters failed to ONT Provisioning 164 / Error ONTMEA-SFU be provisioned in the ONT. Delete Failure SFU On 23 Yes the ONT and provision it again.doc. 11/03/2018 .R5.1:60526/help/ntopic/com. Communications OMCICOMM. Loss Of PLOAM Major 163 / Comm Subsystem Failure LOAM-SFU 2. EQP http://127. 1.axs. Minor 164 / Eqt provisioned in the ONT. If the Defense Action ONTDISABLED.. Restart the ONT to see if the alarm returns.isam52/html/7302_7330_R.. Major 163 / Comm Malfunction alarm occurs again. SFU On 20 Yes COM 3.0.118 . 1.gui. Reset the ONT. replace the ONT. A 30-minute alarm declaration interval is started when the NTP and VoIP clients are both enabled. the ONT most SFU SFU On 12 Yes EQP likely needs to be physically repaired or replaced.0. COM Alarm is cleared when ONT is disconnected from PON. COM SFU 2. SFU On 1 Yes COM Equipment Physical Equipment Major 163 / Comm Malfunction PEE-SFU Perform loopback tests.alcatel. Check the quality of the line from Communications the ONT if the condition persists. Reset ONT by administratively Communications putting it OOS and then IS. Equipment Device Not Active INACT-SFU Major 163 / Comm The ONT needs to be ranged Malfunction SFU On 15 Yes (made active). Major 164 / Comm Subsystem Failure OMCI Failure SFU Attempt to restart the ONT. 2. Check the receive signal at the Communications ONT. Rogue ONT ROGUEONTDIS Major 163 / Comm Subsystem Failure If the alarm occurs again. and Source Mismatch NTPERR-SFU Protocol Error SFU On 28 No then loses contact with it. CFG Non-service-affecting provisioned Configuration Or parameters failed to be Customization Configuration ONTNSAMEA. the CLK alarm is not raised. the ONT Disabled (SFU) -SFU On 26 Yes COM must likely be physically repaired or swapped. If the Loss of PLOAM persists. Drift Of Window Major 163 / Comm The OLT received a transmission Subsystem Failure DOW-SFU SFU On 21 Yes from the ONT at an unexpected COM place within the upstream virtual frame. Synchronization Note: if the ONT successfully gets Network Timing Minor 164 / Comm the time from an NTP server. Check the NTP server accessibility and ONT provisioning configuration.

This alarm clears automatically after Power Problem ONT Power Up ONTPWRERR.. If it is not. implement creative SFU On 2 Yes EQP diagnostics. http://127. SPWR Level Too High Signal Power Received SFU Major 164 / Comm Check the received optical signal Problem Optical Signal LEVELLO-SFU On 30 Yes and increase the signal level. determine 164 / Battery Low SFU BATTLOW-SFU why the battery does not charge. Power Problem Minor Eqt If power is present.3 alarms Page 66 sur 93 Equipment Check the quality of the line from Major 163 / Comm Malfunction Signal Failure SFU SF-SFU the ONT. Extraneous power bursts have been detected for this ONT. The Minor 163 / Comm Malfunction Dying Gasp SFU DG-SFU dying gasp indication is due to a On 18 Yes EQP loss of power input to the ONT. Power Problem External Power Minor 164 / Env Wait for power to return to the ACFAIL-SFU PWR Failure SFU On 3 No ONT. Reset the ONT.gui. Self Test Failed Major 164 / Eqt Malfunction EQPT-SFU If it fails. Deactivation Major 163 / Comm Malfunction DF-SFU 2. LCD SFU Loss Of Loss Of See if the specific ONT is Major 163 / Comm Acknowledgement Acknowledgement LOA-SFU isolated. Loss Of Cell Or Loss Of Cell Or Major 163 / Comm Check the quality of the line from Packet Delineation Packet Delineation LCD-SFU On 4 Yes the ONT.118 . Power Problem Minor Eqt Change the provisioning. PWR On 5 No or why it is low. Replace the ONT.0. The OLT transmission was Indication SFU On 22 Yes RDI received with errors at the ONT.0. Message Error See if the specific ONT is Message Error Major 163 / Comm Message MEM-SFU isolated. this is likely a Message SFU On 13 Yes MEM software error.axs. Retry the download again. or Battery Missing 164 / BATTMISS-SFU determine why the battery is PWR SFU On 4 No missing.1:60526/help/ntopic/com. SPWR Level Too Low Startup Failure Startup Failure Major 163 / Comm SUF-SFU Re-range the ONT. 11/03/2018 . Replace the ONT if the Failure SFU On 19 Yes EQP Deactivation Failure persists. Signal Fail BER On 17 Yes EQP exceeded. Signal Power Received SFU Major 164 / Comm Check the received optical signal Problem Optical Signal LEVELHI-SFU On 29 Yes and decrease the signal level. PWR Error SFU SFU On 25 No 1. Equipment 1. Remote Defect Check the receive signal at the Remote Defect Major 163 / Comm Indication RDI-SFU ONT.R5.doc.. 2. Equipment Command another ONT self-test. SUF SFU On 7 Yes Software Software Download SWDLFAIL-SFU Minor 164 / Eqt 1. Loss Of Signal Major 163 / Comm Check the received signal at the Loss Of Signal SFU LOS-SFU LOS On 1 Yes ONT. Minor 163 / Comm 15 minutes. Change the power burst detection mode at the system level to normal soak mode.isam52/html/7302_7330_R.alcatel. Equipment Restore power to the ONT. If it is not. this is likely a On 2 Yes LOA SFU software error. Power Problem Minor 164 / Eqt The customer needs to replace Battery Failure SFU BATTFAIL-SFU PWR On 6 No the battery. Ensure that the planned ONT Download Failure Failure SFU On 8 No software version is physically SWDL present on the OLT. Degraded Signal Degraded Signal Major 163 / Comm Check the quality of the line from SD-SFU SIGN SFU On 9 Yes the ONT. 2.

Configuration Or Possible reasons are: Customization ONT SNMP Minor Comm ONTSNMPMIS 205 / 1 1. change the planned version to the wildcard). Check the supported Mismatch SOHO SOHO On 31 No capabilities of the ONT and CFG deprovision unsupported features.R5. Try another activation (change the planned version to be the Configuration Or currently passive version). Some parameters are not proper. or make the planned CFG software version equal to the active version using an operator update.118 . Contact your Alcatel-Lucent technical support representative. CFG Possible solutions are to restart ONT. Manually clear the alarm (change Error Failure SOHO SOHO On 9 Yes the planned version to the CFG wildcard). 11/03/2018 . Table 118-47 ONT SOHO alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting 1. Manually clear the alarm (for example. A 30-minute alarm declaration interval is started when the NTP and VoIP clients are both enabled. Configuration Or Customization Software Download Minor 166 / Eqt This is a transient alarm that clears Error SWDLIP-SOHO In Progress SOHO On 11 No after the download is finished.alcatel.gui. Table 118-46 ONT-SNMP alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting A condition meaning that either the ONT did not accept the configuration requests for the provisioned ont snmp agent. or change the physical Error Mismatch SOHO SOHO On 12 Yes ONT so that the reported version ID CFG to match the provisioned version ID. Either make the active software Configuration Or version equal to the planned Customization Software Version Minor 166 / Eqt version through a successful Error SWVER-SOHO Mismatch SOHO On 16 No activation. or to deprovision the ont snmp agent since not supported Table 118-47 describes the ONT SOHO alarms. Major 166 / Eqt 2. Synchronization Network Timing NTPERR-SOHO Minor 166 / Comm The ONT has never been able to Source Mismatch Protocol Error On 28 No reach and get the time from an NTP CLK SOHO server. Major 166 / Eqt version ID. 166 / Error in the ONT. It is not supported by the ONT.0. Contact your Alcatel-Lucent technical support representative. CFG Configuration Or Non-service-affecting provisioned Customization Minor Eqt parameters failed to be provisioned Configuration ONTNSAMEA. Delete the Failure SOHO On 23 Yes ONT and provision it again. 3..isam52/html/7302_7330_R.. restart LT.1:60526/help/ntopic/com. Configuration Or Customization Major Eqt Provisioned parameters failed to be ONT Provisioning 166 / Error ONTMEA-SOHO provisioned in the ONT.0.3 alarms Page 67 sur 93 3. and ends as soon as the http://127. Table 118-46 describes the ONT-SNMP alarms. Customization Software Activation SWACTFAIL. CFG Either change the provisioned Configuration Or version ID to match the reported Customization Equipment Version EQVERMIS.axs. Error Mismatch On Yes 2.doc.

Major 165 / Comm has exceeded its differential reach Subsystem Failure Exceeded (SOHO) SOHO On 27 No capability. Reset the ONT.118 . Signal Fail BER SOHO On 17 Yes EQP exceeded.isam52/html/7302_7330_R. the alarm is not raised. SOHO On 20 Yes COM 3. Communications OMCI Failure OMCICOMM. Deactivation Failure Major 165 / Comm Malfunction DF-SOHO 2. Check the NTP server accessibility and ONT provisioning configuration. Self Test Failed Major 166 / Eqt Malfunction EQPT-SOHO If it fails. Error SOHO On 6 Yes EQP Reset the ONT by administratively Equipment putting it OOS and then IS.R5. To troubleshoot: 1. Reset the ONT. Restart the ONT to see if the alarm returns. Equipment Restore power to the ONT.gui. 1.doc. and then loses contact with it. LCD-SOHO Major Comm http://127.alcatel. Equipment Device Not Active Major 165 / Comm The ONT needs to be ranged Malfunction INACT-SOHO SOHO On 15 Yes (made active).1:60526/help/ntopic/com.. 2.. Note: if the ONT successfully gets the time from an NTP server. Equipment 1. Equipment Command another ONT self-test.0. the ONT most SOHO SOHO On 12 Yes EQP likely needs to be physically repaired or replaced. Check the quality of the line from Communications the ONT if the condition persists.axs. ONT has been deactivated because its location on the PON Communications Differential Reach DIFREACH. If the condition persists. The Minor 165 / Comm Malfunction Dying Gasp SOHO DG-SOHO dying gasp indication is due to a On 18 Yes EQP loss of power input to the ONT.0. 11/03/2018 . COM Alarm is cleared when ONT is disconnected from PON. implement creative SOHO On 2 Yes EQP diagnostics. SOHO SOHO On 1 Yes COM Equipment Physical Equipment Major 165 / Comm Malfunction PEE-SOHO Perform loopback tests. replace the ONT. Check the receive signal at the Communications ONT. If the Loss of PLOAM persists. EQP Equipment Check the quality of the line from Signal Failure Major 165 / Comm Malfunction SF-SOHO the ONT. Major 165 / Comm Malfunction alarm occurs again. Reset ONT by administratively Communications putting it OOS and then IS. 1. Loss Of PLOAM Major 165 / Comm Subsystem Failure LOAM-SOHO 2. the ONT Disabled (SOHO) -SOHO On 26 Yes COM must likely be physically repaired or swapped. If the Defense Action ONTDISABLED. Reset the ONT. COM SOHO 2. Rogue ONT ROGUEONTDIS Major 165 / Comm Subsystem Failure If the alarm occurs again. replace the ONT. Check the connectivity between the OLT and ONT that is resulting Communications Loss Of Key in a loss of key exchange PLOAM Major 165 / Comm Subsystem Failure Synchronization LOKS-SOHO message between the OLT and On 24 Yes ONT.3 alarms Page 68 sur 93 ONT syncs with the NTP server. Replace the ONT if the SOHO On 19 Yes EQP Deactivation Failure persists. Major 166 / Comm Subsystem Failure Attempt to restart the ONT. Drift Of Window Major 165 / Comm The OLT received a transmission Subsystem Failure DOW-SOHO SOHO On 21 Yes from the ONT at an unexpected COM place within the upstream virtual frame.

Minor 166 / Eqt Download Failure 3. SPWR Level Too High Signal Power Received SOHO LEVELLO. Change the power burst detection mode at the system level to normal soak mode. determine BATTLOW..axs. change the planned version to the wildcard). Software 2. 11/03/2018 . If it is not. This alarm clears automatically after Power Problem ONT Power Up ONTPWRERR. Power Problem Minor Eqt Change the provisioning. this is likely a On 2 Yes LOA SOHO software error. this is likely a Message SOHO On 13 Yes MEM software error.0.0.gui. Table 118-48 describes the ONT IP host alarms. Software Download SWDLFAIL. Power Problem Battery Failure BATTFAIL. Minor 166 / Eqt The customer needs to replace PWR SOHO SOHO On 6 No the battery. Remote Defect Check the receive signal at the Remote Defect Major 165 / Comm Indication RDI-SOHO ONT. Retry the download again. Signal Power Received SOHO Major 166 / Comm Check the received optical signal Problem Optical Signal LEVELHI-SOHO On 29 Yes and decrease the signal level. Power Problem Minor Eqt If power is present. Power Problem External Power Minor 166 / Env Wait for power to return to the ACFAIL-SOHO PWR Failure SOHO On 3 No ONT. Loss Of Signal Loss Of Signal Major 165 / Comm Check the received signal at the LOS-SOHO LOS SOHO On 1 Yes ONT. SUF SOHO On 7 Yes 1. PWR Error SOHO SOHO On 25 No 1. SPWR Level Too Low Startup Failure Startup Failure Major 165 / Comm SUF-SOHO Re-range the ONT.doc. Manually clear the alarm (for Failure SOHO SOHO On 8 No SWDL example. Major 166 / Comm Check the received optical signal Problem Optical Signal SOHO On 30 Yes and increase the signal level..isam52/html/7302_7330_R. LCD SOHO Loss Of Loss Of See if the specific ONT is Major 165 / Comm Acknowledgement Acknowledgement LOA-SOHO isolated. If it is not. PWR SOHO On 5 No or why it is low.R5.alcatel. Contact your Alcatel-Lucent technical support representative. 166 / determine why the battery is PWR SOHO SOHO On 4 No missing.118 . Replace the ONT. or Battery Missing BATTMISS. Message Error See if the specific ONT is Message Error Major 165 / Comm Message MEM-SOHO isolated. Degraded Signal Degraded Signal Major 165 / Comm Check the quality of the line from SD-SOHO SIGN SOHO On 9 Yes the ONT.1:60526/help/ntopic/com. 2. Minor 165 / Comm 15 minutes. The OLT transmission was Indication SOHO On 22 Yes RDI received with errors at the ONT. Extraneous power bursts have been detected for this ONT. Table 118-48 ONT IP host alarms Default Category / Probable cause / Specific TL1 severity / Alarm Service Repair action Mnemonic problem condition Default ID affecting reporting Configuration Or ONT IP Host IPHOSTMIS Minor 188 / 1 Comm The LT or ONT did not accept the Customization Error Mismatch On Yes configuration requests for the http://127.3 alarms Page 69 sur 93 Loss Of Cell Or Loss Of Cell Or On 165 / Yes Check the quality of the line from Packet Delineation Packet Delineation 4 the ONT. Ensure that the planned ONT software version is physically present on the OLT. 166 / Battery Low SOHO why the battery does not charge.

or to deprovision the IP host since it is not supported. Possible solutions are to restart the ONT. Table 118-50 describes the PON alarms. The alarm clears when later test runs to find that there is no Alien ONT existed any more. The interface is not supported by the ONT. Equipment PON Critical Eqt Malfunction Communication PONCOMMFAIL 45 / 1 Restart the PON. Mismatch On Yes CFG 2.axs. The interface is not supported by the ONT VEIP Minor Comm Customization Error VEIPMIS 186 / 1 ONT. 2.. CFG Configuration Or Customization Minor Eqt No repair is necessary. TXFAIL 45 / 2 Check the OLT laser.3 alarms Page 70 sur 93 CFG provisioned ONT IP host. This New ONT Error NEWONT 45 / 7 alarm serves as an indication that Discovered On No further provisioning is required. Table 118-50 PON alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting Configuration Or Customization Minor Eqt No repair is necessary.0. Possible reasons are: 1. Failure On Yes EQP Local Node Transmission Critical Eqt Error . CFG Configuration Or Customization Minor Eqt No repair is necessary. On Yes LCL http://127. CFG Indicates that there is at least one non PON ONT exists on the PON that interrupts the ranging or re- Communications ranging of other ONTs.alcatel. This LOID Password 45 / Error LOIDPWDERR alarm serves as an indication that Error On 14 No further provisioning is required. restart the LT.118 . Possible solutions are to restart the ONT. 2.isam52/html/7302_7330_R.doc. Table 118-49 ONT VEIP configuration alarms Default Category / Probable cause / Specific TL1 severity / Alarm Service Repair action Mnemonic problem condition Default ID affecting reporting The ONT or LT did not accept the configuration requests for the provisioned VEIP. Subsystem Alien ONT Major 45 / Eqt 1..1:60526/help/ntopic/com. Possible reasons are: Configuration Or 1. restart the LT. Table 118-49 describes the ONT VEIP configuration alarms. This 45 / Error LOID Conflict LOIDCONFLICT alarm serves as an indication that On 13 No further provisioning is required. LT configuration or setup problem. 11/03/2018 . LT configuration or setup problem. Investigate the operating Failure ALIENDETECTED Detected On 17 No environment as soon as possible COM to disconnect these Alien ONTs. or to deprovision the VEIP since it is not supported.gui.0. Delete Failure On Yes the PON and provision it again. CFG Configuration Or Customization PON Major Eqt Provisioned parameters failed to Error Provisioning PONMEA 45 / 8 be provisioned for PON.R5.

Just a warning that Crossed Total Utilization On 4 No traffic has exceeded a set TCA bandwidth threshold. Check ONT downstream Threshold Downstream Major Comm bandwidth configurations Crossed T-BWTCA 94 / 3 Bandwidth At On Yes 2. PONLOS Major 45 / 9 Comm Check the receive PON fiber LOS On Yes input at the OLT. Check the receive PON signal at the OLT. Just a warning that Crossed Multicast 225 / T-TXMCUTILHI traffic has exceeded a set Utilization High On 1 No TCA bandwidth threshold. Threshold Alarm Threshold Downstream T-TXTOTUTILHI Warning 225 / Qos 1/ None. Check the ONT for ONT TC Crossed GEM Fragments T-ERRFRAGSPON 94 / 1 ERRFRAGS and isolate at the Received At OLT On No TCA ONT level if the ONT counts Near End exist. Just a warning that Crossed Multicast 225 / T-TXMCUTILLO traffic has exceeded a set Utilization Low On 3 No TCA bandwidth threshold.doc. Reassign some subscribers to TCA OLT other PON ports Threshold Downstream Warning Qos 1/ None. Threshold Alarm Downstream Threshold Multicast 1/ None. 1. Check the transmit PON signal at the ONT. 2. 11/03/2018 .0.alcatel. OTDR Problem Minor Eqt Replace the SFP with an OTDR SFP Does Not 190 / OTDRCAPMISM capable SFP or disable OTDR OTDR Support OTDR On 1 No on that SFP.isam52/html/7302_7330_R.. Reset LT.. 4.3 alarms Page 71 sur 93 Loss Of Signal . Replace the associated LT at the OLT if the PM counts persist.gui.0. PON Protection Protection Not Major 208 / Eqt Check availability of protection Failure Available On PROTNOTAVAIL On 1 No equipment. Threshold Errored Lost Warning Qos 3. Threshold Alarm Threshold Downstream Warning Qos 1/ None. Reassign some subscribers to TCA other PON ports PON 1. Check ONT upstream Threshold PON Upstream Major Comm bandwidth configurations Crossed Bandwidth At T-BWTCA 94 / 2 OLT On Yes 2.1:60526/help/ntopic/com.118 . 5.R5. PONPF Protecting PON PON Protection Protection Critical 208 / Eqt Failure Switchover PROTSWFAIL - On 2 Yes PONPF Failure Synchronization Bulk Sync Failed Minor 207 / Eqt Problem BSFDHCPV4 - DHCPv4 On 1 Yes SYNC Synchronization Bulk Sync Failed Minor 207 / Eqt Problem BSFDHCPV6 - DHCPv6 On 2 Yes SYNC Synchronization Bulk Sync Failed Minor 207 / Eqt Problem BSFPON - PON On 3 Yes SYNC Synchronization Bulk Sync Failed Minor 207 / Eqt Problem VLAN Bridge BSFVLANBM - On 4 Yes SYNC MGMT Synchronization Bulk Sync Failed Minor 207 / Eqt Problem BSFQOS - QoS On 5 Yes SYNC Synchronization Bulk Sync Failed Minor 207 / Eqt Problem BSFIGMP - IGMP On 6 Yes SYNC 1. Just a warning that Warning 225 / Qos Crossed Utilization T-TXMCUTILMD traffic has exceeded a set On 2 No TCA Medium bandwidth threshold. http://127.axs.

determine why Frames Medium On 14 No TCA frames are being dropped. Just a warning that T. If situation Warning 225 / Qos Crossed Dropped Frames T-TXBCDROPFRMHI unacceptable.1:60526/help/ntopic/com. Threshold Upstream Total Warning Qos 1/ None. determine why On 20 No TCA Medium frames are being dropped. Threshold Alarm Threshold Downstream Warning Qos 1/ None. Warning 225 / Qos Crossed Low Threshold traffic has exceeded a set DBACONGPERIODLO On 12 No TCA Alarm bandwidth threshold.isam52/html/7302_7330_R. Alarm Downstream Threshold Broadcast 1/ None. A warning. A warning. Threshold Downstream Warning Qos 1/ None. A warning.118 .R5. Just a warning that T.axs. Alarm Threshold Upstream Total 1/ None. Just a warning that Crossed Total Utilization 225 / T-TXTOTUTILMD traffic has exceeded a set Medium On 5 No TCA bandwidth threshold.3 alarms Page 72 sur 93 High Threshold Alarm Threshold Downstream Warning Qos 1/ None.0.gui. Threshold Alarm Downstream Threshold Multicast 1/ None. A warning. A warning. Threshold Alarm Threshold Upstream Total 1/ None.. If situation Crossed Unicast Dropped 225 / T-TXUCDROPFRMMD unacceptable. If situation Crossed Unicast Dropped 225 / T-TXUCDROPFRMLO unacceptable. If situation Warning 225 / Qos Crossed Dropped Frames T-TXMCDROPFRMMD unacceptable. A warning. Threshold Alarm Threshold Downstream Warning Qos 1/ None. 11/03/2018 . If situation Warning 225 / Qos Crossed Dropped Frames T-TXMCDROPFRMLO unacceptable. Just a warning that Warning 225 / Qos Crossed Utilization High T-RXTOTUTILHI traffic has exceeded a set On 7 No TCA Threshold Alarm bandwidth threshold. Warning 225 / Qos Crossed High Threshold traffic has exceeded a set DBACONGPERIODHI On 10 No TCA Alarm bandwidth threshold. A warning. Threshold DBA Congestion 1/ None.doc. Just a warning that Crossed Utilization 225 / T-RXTOTUTILMD traffic has exceeded a set Medium On 8 No TCA bandwidth threshold. determine why On 17 No TCA Medium frames are being dropped. Threshold Alarm http://127. Threshold DBA Congestion 1/ None. A warning. determine why On 16 No TCA High Threshold frames are being dropped. Threshold DBA Congestion 1/ None.. Just a warning that T. If situation Crossed Unicast Dropped 225 / T-TXUCDROPFRMHI unacceptable.alcatel. Threshold Alarm Threshold Downstream Warning Qos 1/ None. Alarm Downstream Threshold Broadcast 1/ None. Just a warning that Warning 225 / Qos Crossed Utilization Low T-RXTOTUTILLO traffic has exceeded a set On 9 No TCA Threshold Alarm bandwidth threshold. determine why Frames Low On 15 No TCA frames are being dropped. If situation Warning 225 / Qos Crossed Dropped Frames T-TXMCDROPFRMHI unacceptable. determine why On 19 No TCA High Threshold frames are being dropped. Warning 225 / Qos Crossed Medium traffic has exceeded a set DBACONGPERIODMD On 11 No TCA Threshold Alarm bandwidth threshold. Alarm Downstream Threshold Multicast 1/ None.0. determine why Frames High On 13 No TCA frames are being dropped. Just a warning that Crossed Total Utilization 225 / T-TXTOTUTILLO traffic has exceeded a set Low Threshold On 6 No TCA bandwidth threshold. Threshold Alarm Downstream Threshold Multicast 1/ None. determine why On 18 No TCA Low Threshold frames are being dropped. If situation Warning 225 / Qos Crossed Dropped Frames T-TXBCDROPFRMMD unacceptable.

3 alarms Page 73 sur 93 Downstream Threshold Broadcast 1/ None. If situation Crossed Dropped Frames T.isam52/html/7302_7330_R. 225 / unacceptable.gui. look for ONTs diagnosed as misbehaving (INACT alarm) and resolve. A warning. Alarm Threshold Upstream Total Warning Qos 1/ None. Threshold Alarm Threshold Upstream Total Warning Qos 1/ None. Wait for test Test Problem Major Eqt to complete or abort or stop Rogue Test 45 / PONROGUETEST current test. TEST Ongoing On 16 No 2. If situation Warning 225 / Qos Crossed Dropped Frames T-TXBCDROPFRMLO unacceptable. CE Event On Yes 2. determine why Medium RXTOTDROPFRMMD On 23 No TCA frames are being dropped. the physical ONT should be examined to determine if it has a stuck laser. 225 / unacceptable. If situation Crossed Dropped Frames 225 / T-RXTOTDROPFRMHI unacceptable. After the test TEST Ongoing On 10 No completes. look for ALIENDETECTED alarm to resolve the problem.alcatel. Indicates that due to 'rogue ONT testing' an 'unranged ONT' on the PON may have been DISABLED via OLT broadcast 'disable laser' command. determine why High Threshold On 22 No TCA frames are being dropped. Link Fault Detected Receive Minor Comm Check the operational state EFMLNKFAULT 203 / 1 LF Fault On Yes of the port Table 118-52 describes the PPPCCEngine alarms.doc.0. Dying Gasp Unrecoverable Minor Comm CPE is failing. If Stuck Laser 45 / STKLASERDIS such an ONT was disabled. Test Problem Major Eqt 1. Wait for test to complete or Alien ONT Test 45 / PONALIENTEST abort/stop current test. it should be CPEDYINGGASP 203 / 2 DG Failure On No restarted or replaced. Restart the CPE.118 .. Alarm PON Rogue (Misbehaving) test is currently active. A warning. Table 118-51 PORT alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting 1.1:60526/help/ntopic/com. Table 118-52 PPPCCEngine alarms Probable cause / Specific problem TL1 condition Default Alarm Category / Repair action Mnemonic severity / ID Service affecting http://127. If situation Crossed Dropped Frames T.axs. Alarm Threshold Upstream Total Warning Qos 1/ None. TEST Disabled On 15 Yes the only way to re-range it is to plan it via direct provisioning of its Serial Number. But prior to doing that. 11/03/2018 . This alarm clears Test Problem Minor Comm automatically after 12 hours.0. Once test completes.R5. A warning. Check the operational Critical Event Unspecified Critical Minor Comm CPECREVT 203 / 3 state of the port. A warning. PON Alien (Non PON ONT) test is currently active. Table 118-51 describes the PORT alarms. determine why Low Threshold RXTOTDROPFRMLO On 24 No TCA frames are being dropped. determine why On 21 No TCA Low Threshold frames are being dropped..

doc.1:60526/help/ntopic/com.118 . Table 118-54 Rack alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Rack Customizable Indeterminate Env Alarm 1 . 11/03/2018 .gui.0.R5.isam52/html/7302_7330_R. Threshold QoS Downstream Minor Qos Check the LT load in the Crossed Aggregate Load DWOVERFLOW 106 / 5 On No downstream direction. TCA Overflow Threshold Check the LT load to the QoS Upstream OBC Minor Qos Crossed UPOBCFLOW 106 / 3 OBC in the upstream Load Overflow On No TCA direction. Table 118-53 QoS alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting Threshold QoS LT Bus Fan Out Minor Qos Crossed FANOUT 106 / 1 Check the LT load. MISC 10 / 1 - On No ENV-1 Rack Customizable .0. TCA Packets Threshold Excessive Drop Of Minor Qos Check the corresponding Crossed QUEUEDRFLOW 112 / 1 Packets On No queue load.3 alarms Page 74 sur 93 Default reporting Session Inactive Session in Minor Comm Check DSL stability Disconnected PPPCCESESS15MIN 211 / 2 15 Minutes On Yes and BRAS reachability SD Session Inactive Session in Minor Comm Check DSL stability Disconnected PPPCCESESS1DAY 211 / 4 1 Day On Yes and BRAS reachability SD Session Not Transaction Minor Comm Check BRAS Established Timeout in 15 PPPCCETRANS15MIN 211 / 1 On Yes reachability SNE Minutes Session Not Transaction Minor Comm Check BRAS Established PPPCCETRANS1DAY 211 / 3 Timeout in 1 Day On Yes reachability SNE Table 118-53 describes the QoS alarms. MISC Indeterminate 10 / 21 Env - Alarm 10 On No http://127. TCA Threshold Minor Qos Check the corresponding Crossed Load Overflow QUEUELD 112 / 2 On No queue load. TCA Table 118-54 describes the rack alarms... TCA Overflow Threshold Excessive Drop Of Minor Qos Check the voice and video Crossed Lower Traffic Class LPDRFLOW 106 / 6 On No load. Threshold Check the LT load to the QoS Downstream OBC Minor Qos Crossed DWOBCFLOW 106 / 4 OBC in the downstream Load Overflow On No TCA direction. Load Overflow On No TCA Threshold QoS Upstream Minor Qos Check the LT load in the Crossed Aggregate Load UPOVERFLOW 106 / 2 On No upstream direction.axs.alcatel.

Table 118-55 SFP alarms Specific problem TL1 condition Category / Repair action http://127. EQP On No Equipment Malfunction Major Eqt Rack Fan 2 Failure FANALM-2 2/3 Check the fan.doc.118 . MISC 10 / 23 - On No ENV-12 Rack Customizable Indeterminate Env Alarm 13 . MISC 10 / 19 - On No ENV-8 Rack Customizable Indeterminate Env Alarm 9 .alcatel. MISC 10 / 28 - On No ENV-17 Rack Customizable Indeterminate Env Alarm 2 . MISC 10 / 25 - On No ENV-14 Rack Customizable Indeterminate Env Alarm 15 . MISC 10 / 24 - On No ENV-13 Rack Customizable Indeterminate Env Alarm 14 .3 alarms Page 75 sur 93 ENV-10 Rack Customizable Indeterminate Env Alarm 11 . MISC 10 / 22 - On No ENV-11 Rack Customizable Indeterminate Env Alarm 12 .isam52/html/7302_7330_R. Table 118-55 describes the SFP alarms. MISC 10 / 17 - On No ENV-6 Rack Customizable Indeterminate Env Alarm 7 .0.R5. EQP On No Power Problem Rack Power Fuse Minor Eqt Check the power FA 2/1 PWR Broken On No supplies.. MISC 10 / 5 - On No ENV-5 Rack Customizable Indeterminate Env Alarm 6 . MISC 10 / 27 - On No ENV-16 Rack Customizable Indeterminate Env Alarm 17 .. MISC 10 / 3 - On No ENV-3 Rack Customizable Indeterminate Env Alarm 4 .axs.1:60526/help/ntopic/com. MISC 10 / 18 - On No ENV-7 Rack Customizable Indeterminate Env Alarm 8 .gui. 11/03/2018 . MISC 10 / 4 - On No ENV-4 Rack Customizable Indeterminate Env Alarm 5 . MISC 10 / 2 - On No ENV-2 Rack Customizable Indeterminate Env Alarm 3 . MISC 10 / 26 - On No ENV-15 Rack Customizable Indeterminate Env Alarm 16 . MISC 10 / 20 - On No ENV-9 Equipment Malfunction Major Eqt Rack Fan 1 Failure FANALM-1 2/2 Check the fan.0.

0. Check the host-side SFP module SFP Problem Host SFP Control Critical Comm or I2C bus.. SFP Signal On Yes SFP Problem Host SFP Critical Comm Check the host-side SFP HSFPTXF 76 / 2 SFP Transmit Failure On Yes module.R5.1:60526/help/ntopic/com. SFP Problem Host SFP Invalid Critical Comm Check the ID of the host-side HSFPINVID 76 / 4 SFP Module ID On Yes SFP module.gui. Check whether the host-side Host SFP SFP Problem Minor Eqt SFP assignment configuration is Unconfigured HSFPUEPR 76 / 6 missing or whether the remote SFP Remote LT On No LT is cabled to the wrong Host- Detected side SFP module.doc. SFP Problem Host SFP Remote HSFPRASM Major 76 / 7 Eqt SFP LT Slot Mismatch On Yes http://127. check the NT applique.118 .axs. SFP Problem Critical Comm Check the host-side SFP Host SFP Missing HSFPNP 76 / 3 SFP On Yes presence.0.3 alarms Page 76 sur 93 Probable Default Alarm Service cause / severity / ID affecting Mnemonic Default reporting Bias Problem Transmit Bias Too Major 206 / Eqt Check the transmitted bias and TXBIASCURHI BIPR High Alarm On 5 Yes decrease Bias Bias Problem Transmit Bias Too Major 206 / Eqt Check the transmitted bias and TXBIASCURLO BIPR Low Alarm On 6 Yes increase Bias Bias Problem Transmit Bias Too Warning 206 / Eqt Check the transmitted bias and TXBIASCURHIWARN BIPR High Warning On 15 No decrease Bias Bias Problem Transmit Bias Too Warning 206 / Eqt Check the transmitted bias and TXBIASCURLOWARN BIPR Low Warning On 16 No increase Bias Transmitted Power Problem Optical Power Major 206 / Comm Check the transmitted power and TXPWHI PWR Above Alarm On 1 Yes decrease signal level Threshold Transmitted Power Problem Optical Power Major 206 / Comm Check the transmitted power and TXPWLO PWR Below Alarm On 2 Yes increase signal level Threshold Power Problem Received Optical Major Comm Check the received Optical 206 / Power Above RXPWHI signal power and decrease PWR On 3 Yes Alarm Threshold signal level Power Problem Received Optical Major Comm Check the received Optical 206 / Power Below RXPWLO signal power and increase signal PWR On 4 Yes Alarm Threshold level Transmitted Power Problem Optical Power Warning 206 / Comm Check the transmitted power and TXPWHIWARN PWR Above Warning On 11 No decrease signal level Threshold Transmitted Power Problem Optical Power Warning 206 / Comm Check the transmitted power and TXPWLOWARN PWR Below Warning On 12 No increase signal level Threshold Received Optical Power Problem Warning Comm Check the received Optical Power Above 206 / RXPWHIWARN signal power and decrease PWR Warning On 13 No signal level Threshold Received Optical Power Problem Warning Comm Check the received Optical Power Below 206 / RXPWLOWARN signal power and increase signal PWR Warning On 14 No level Threshold SFP Problem Host SFP Loss Of Critical Comm HSFPLOS 76 / 1 Check the physical line.isam52/html/7302_7330_R.. If the control of all HSFPCTRF 76 / 5 SFP Failure On Yes host-side SFPs fails. 11/03/2018 .alcatel.

118 . Check the physical line: is the optical link from the host to the SFP Problem Expansion SFP1 Critical 76 / Comm remote unit too highly ESFP1LOS SFP Loss Of Signal On 16 Yes attenuated. shelf LT Shelf Type HSFPINCOMPS 76 / 8 type planning error.isam52/html/7302_7330_R. SFP Problem Expansion SFP Critical 76 / Comm Check the ID of the expansion- ESFPINVID SFP Invalid Module ID On 14 Yes side SFP module. is SFP still OK in the host/remote.3 alarms Page 77 sur 93 Check for a cabling error or host -side SFP assignment configuration error. is the optical cable correctly connected? Check the physical line: is the optical link from the host to the SFP Problem Expansion SFP2 Critical 76 / Comm remote unit too highly ESFP2LOS SFP Loss Of Signal On 17 Yes attenuated. SFP Module ID On 4 Yes SFP Problem User SFP Critical Comm 108 / Temperature LTTEMPEXCED Check the SFP temperature. SFP Mismatch On 6 Yes Temperature Temperature Too Major 206 / Eqt Check temperature and Unacceptable TEMPEHI High Alarm On 9 Yes decrease temperature TEMP Temperature Temperature Too Major 206 / Eqt Check temperature and Unacceptable TEMPLO Low Alarm On 10 Yes increase temperature TEMP Temperature Temperature Too Warning 206 / Eqt Check temperature and Unacceptable TEMPEHIWARN High Warning On 19 No decrease temperature TEMP Temperature Temperature Too Warning 206 / Eqt Check temperature and Unacceptable TEMPELOWWARN Low Warning On 20 No increase temperature TEMP Voltage Voltage Too High Major 206 / Eqt Check voltage and decrease Problem VOLHI Alarm On 7 Yes voltage VTP Voltage Voltage Too Low VOLLO Major 206 / Eqt Check voltage and increase Problem Alarm On 8 Yes voltage http://127.0. SFP Problem Expansion SFP Critical 76 / Comm Check the expansion-side SFP ESFPNP SFP Missing On 13 Yes presence.alcatel. is SFP still OK in the host/remote. or SFP Mismatch On No assignment configuration error.1:60526/help/ntopic/com.gui. SFP Problem Expansion SFP Critical 76 / Comm ESFPLOS Check the physical line.. SFP Transmit Failure On 2 Yes SFP Problem Minor 108 / Comm User SFP Missing LTSFPNP Check the SFP presence. SFP Signal On 1 Yes SFP Problem User SFP Minor 108 / Comm LTSFPTXF Check the SFP module. SFP Loss Of Signal On 11 Yes SFP Problem Expansion SFP Critical 76 / Comm Check the expansion-side SFP ESFPTXF SFP Transmit Failure On 12 Yes module. 11/03/2018 . SFP On 3 Yes SFP Problem User SFP Invalid Minor 108 / Comm LTSFPINVID Check the SFP module ID.. SFP On 5 Yes Exceeds SFP Problem User SFP Minor 108 / Comm LTSFPMIS Check the SFP type.0. SFP Problem Expansion SFP Critical 76 / Comm Check the expansion-side SFP ESFPCTRF SFP Control Failure On 15 Yes module or I2C bus. SFP Problem Host SFP Remote Minor Eqt Check for a cabling error.R5.axs.doc. is the optical cable correctly connected? SFP Problem User SFP Loss Of Minor 108 / Comm LTSFPLOS Check the physical line.

SNR Margin Alarm SNR Margin Alarm At Minor Comm Check the signal at the CSNR 82 / 8 SNR Customer Side On Yes customer side.. Table 118-56 SHDSL pair alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Customer Segment Activation Failure At Minor Comm Check the CO wiring of Activation Failure Customer Segment CACTFAIL 82 / 19 On Yes the different segments.doc.1:60526/help/ntopic/com.isam52/html/7302_7330_R. LOSW Loop Attenuation Loop Attenuation Alarm At Minor Comm Check the signal at the Alarm NATEN 82 / 5 Network Side On Yes network side. On Yes HW Loss Of Cell Or Packet Minor Comm Check the clock subsystem Delineation . CFG Hardware Device Minor Eqt Failure . LCD Loss Of Power LPR Minor 23 / 15 Comm http://127. ACTF Termination DC Continuity Fault Minor Comm Check the network- DC Continuity Fault At NDCCONT 82 / 9 side equipment and DC Network Side On Yes wiring. LOSW Loss Of Loss Of Synchronization Minor Comm Check the signal at the Synchronization Word CLOSW 82 / 4 Word At Customer Side On Yes customer side.0. Loss Of Loss Of Synchronization Minor Comm Check the signal at the Synchronization Word NLOSW 82 / 3 Word At Network Side On Yes network side. LPAT Loop Attenuation Loop Attenuation Alarm At Minor Comm Check the signal at the Alarm CATEN 82 / 6 Customer Side On Yes customer side.axs. 11/03/2018 .118 .0.gui. DEVFAIL 23 / 17 Check equipment. ATMLCD 23 / 14 On Yes or ATM configuration. DC Continuity Fault Minor Comm Check the customer- DC Continuity Fault At CDCCONT 82 / 10 side equipment and DC Customer Side On Yes wiring..3 alarms Page 78 sur 93 VTP Voltage Voltage Too High Warning 206 / Eqt Check voltage and decrease Problem VOLHIWARN Warning On 17 No voltage VTP Voltage Voltage Too Low Warning 206 / Eqt Check voltage and increase Problem VOLLOWARN Warning On 18 No voltage VTP Table 118-56 describes the SHDSL pair alarms. LPAT SNR Margin Alarm SNR Margin Alarm At Minor Comm Check the signal at the NSNR 82 / 7 SNR Network Side On Yes network side. Table 118-57 describes the SHDSL Unit alarms.R5. Table 118-57 SHDSL Unit alarms Default Category / Probable cause / TL1 severity / Alarm Specific problem Service Repair action Mnemonic condition Default ID affecting reporting Configuration Or Check configuration Minor Comm Customization Error Configuration Error CONFERR 23 / 13 parameters supported by On Yes device.alcatel.

Check the routemaps configuration in other routers in the AS and the instance.1:60526/help/ntopic/com. UPLINKDWN 75 / 1 LOL On No group.isam52/html/7302_7330_R. Loss Of Link Ethernet Link Critical Comm LANXPORTLINK 52 / 1 Check the physical Ethernet link. Speed Mismatch such that operational speed CFG matches with the administrative speed. FWDGLARPTHR Major Comm http://127. 11/03/2018 . 5. 4. Remote Node Transmission SNTP Major Eqt Error Communication LANXSNTPALM 51 / 5 Check the SNTP server.0.doc. LPBK Customer Side Off Yes No Cell Or Packet Minor Comm Check the clock subsystem Delineation . Lost On No RTE 1. LOL Down On Yes Loss Of Link Major Eqt Check the service hub uplink .3 alarms Page 79 sur 93 LOPW Loss Of Power at On Yes Check the power supply at STU-R STU-R. . ATMNCD 23 / 18 On Yes or ATM configuration. At least Down . SECUERR 23 / 16 support disabling STU-R On Yes access. Problem ARP Table Full L3FWD_ARPTHR 71 / 1 On No 3. Facility In Loopback Minor Comm . Check the route aggregation configuration in ISAM and all Storage other routers within the AS and Capacity Major Comm the instance. Check and reduce the number of directly attached hosts to local subnets in the instance. PRTCL Table 118-58 describes the SHub alarms. 2. Check the network L3 configuration and the number of routes configured for ISAM and all other routers within the AS and the instance. Administrative OPERSPD_MISM Error On 10 No SFP/XFP/RJ45 interfaces used.alcatel.axs. 75 / 2 On Yes one of the ports in the PCCP PCCP group should be operational. Table 118-58 SHub alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting No special repair action.gui. NCD Communications Check devices that do not Minor Comm Protocol Error ..0.R5. NLOOPBACK 23 / 11 Testing in progress.118 . Reduce the number of enabled SCP routing protocols in the instance. Check the configuration mode of Configuration the port and can change the Or administrative speed based on Operational and Minor Comm Customization 52 / the port capability. PCCP Group Check the SHub PCCP group Critical Eqt ports operational status.. The Address Conflict MAC Address Minor Comm conflicted MAC address can be SA_LANXPORTMAC1 52 / 3 ADDR Conflict On Yes manually prohibited or permitted if needed. LPBK On Yes Facility In Loopback Loopback Active At Minor Comm CLOOPBACK 23 / 12 Testing in progress. Restore Failure Major Eqt Check the local flash or remote Service Hub LANXDBASEALM 51 / 3 file system or the availability of REST Restore Failed On Yes MIB database.

1:60526/help/ntopic/com.doc.R5.).gui. SIPFH Server Check configuration of the Resource All Register Servers Critical 194 / Comm proxy servers of ISAM-V and Isolation SRSRVUNRCH Unreachable On 6 Yes those allowed to SIP servers SISO ISAM-V should connected. Server Check configuration of the Resource Critical Comm register servers of ISAM-V All Proxy Servers 194 / Isolation SPSRVUNRCH and those allowed to SIP Unreachable On 7 Yes servers ISAM-V should SISO connected. 4. SIPFH SIP First Hop No Proxy Servers Critical 194 / Comm Check the configuration of Problem NOSRV configured On 5 Yes SIP servers in ISAM voice. Table 118-59 describes the SIP alarms.alcatel. SBDM SIP First Hop No reply for all SIP Critical 194 / Comm Check the configuration of Problem NONESRV First Hops On 4 Yes SIP servers in ISAM voice. DNS Problem No DNS servers Critical 194 / Comm Check the configuration of NODNSSRV DNS configured On 3 Yes DNS servers in ISAM voice. SIP Bad SIP DigitMap Critical 193 / Proc Check the configured DigitMap BADDM Unusable On 1 Yes digitmap.. 2. Transport Check configuration of the Transport Protocol Protocol Critical Comm transport mode of ISAM-V Mismatch between 196 / Mismatch TRANSPORTMISMATCH and those allowed to SIP ISAM-V and SIP On 1 Yes servers ISAM-V should be TPM First Hop connected.3 alarms Page 80 sur 93 Storage ARP Global Table On 125 / No 1.0.axs. 11/03/2018 .. Check and reduce the number of directly-attached hosts to all local subnets. Check the network L3 Capacity Full 1 configuration and the number of Problem routes configured both for ISAM SCP and all other routers within the AS (all instances). Table 118-60 SIP configuration alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting SIPAREGFAILNAME Major 180 / Comm 1 http://127. Check the routemaps configuration in other routers in the AS. Table 118-60 describes the SIP configuration alarms.0. 5. Check the route aggregation configuration in ISAM and all other routers in the AS (all instances.118 . Reduce the number of enabled routing protocols (all instances). Table 118-59 SIP alarms Default Probable Category / severity / Alarm cause / Specific problem TL1 condition Service Repair action Default ID Mnemonic affecting reporting DNS Problem Critical Comm Check the configuration or No Reply From DNS 194 / NONEDNSSRV connection of DNS servers in DNS Servers On 2 Yes ISAM voice. DNS Problem Critical 196 / Comm Check the configuration of DNS Lookup Failure DNSLKUPFAIL DNS On 2 Yes DNS servers in ISAM-V.isam52/html/7302_7330_R. 3.

Cannot connect to registration server (due Configuration Or to bad credentials or other fault Customization SIP UA Major Comm after the port responded). Check DNS server IP address.. Verify registration server name. SIPUA register connect .alcatel. 180 / Error Register SIPAREGREACH Possible solutions are: On 2 Yes Reach Failed CFG 1. Configuration Or SIP UA SIPUA register validate .0. CFG Possible solutions are to restart ONT or to deprovision the SIP user agent since it is not supported.Cannot Customization Register Major 180 / Comm validate registration server. Call On Going Minor Comm The alarm will be cleared as Emergency Call On 100 / ECALLACT soon as the emergency call CON Going On 20 No is finished. CFG Possible solutions are: 1. The service is not supported by Customization Minor 180 / Comm Register SIPAREGMIS the ONT. Ping the ONT. ICMP errors). Domain Name SIP Registration Major Comm Failure SIPREGDN 100 / 7 Check domain name. Possible solutions are: 1.Cannot reach registration server (the port cannot be reached. Table 118-61 describes the SIP termination alarms. Name Failure On 11 Yes DNF Domain Name SIP Subscribe Resolve Major 100 / Comm Failure SIPSUBSDN Check Domain Name Domain Name Failure On 16 Yes DNF JBFL Threshold PSTN Port JBFL JBFLTCA Minor 100 / 6 Qos Check JB fill level of the port. Verify configuration. Domain name of SIP server not resolvable.. 2.doc.3 alarms Page 81 sur 93 Configuration Or SIP UA On Yes SIPUA register name . Connectivity lost. Domain Name Failure On Yes DNF Domain Name SIP Invite Domain Major 100 / Comm Failure SIPINVDN Check domain name. Verify configuration. The LT or ONT did not accept the configuration requests for the provisioned SIP user agent parameter. 11/03/2018 . Possible reasons are: Configuration Or Customization SIP UA Major Comm 1.118 . Setup problem. 2. Check for network alarms. Possible 180 / Error Register SIPAREGCONNECT reasons are: On 3 Yes Connect Failed 1. Invalid user login and password. Table 118-61 SIP termination alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Configuration Or Check if the directory Unknown SIP Major Comm Customization Error UNKNSIPSUB 100 / 1 number.gui.0. SIPUA register reach .Failed to Customization Registration resolve the registration server Error Name Failed name. user name or URI of Subscriber On Yes CFG the SIP Voice Port is valid. Possible reasons are: CFG 1.R5. Check network connectivity and configuration. Error On 5 Yes Mismatch 2. Possible reasons are: Configuration Or SIP UA 1. Error SIPAREGVALIDATE Possible solutions are: Validation On 4 Yes CFG Failed 1. 3.axs.1:60526/help/ntopic/com.isam52/html/7302_7330_R. Exceeded Threshold Exceeded On No JBFL http://127.

TEMP Check port. Check ambient Temperature Temperature Major Eqt temperature.alcatel. Voice Problem Major Eqt Check the cabling of the Ground Key Detection GRDKEY 100 / 2 VX On Yes port.Check the physical connection of Configuration Or Fibre the FD-REM. On 14 Yes SIPFR Failure Failure Response SIP Subscribe Major 100 / Comm From Server Response from SIP SIPSUBSFRSP Check SIP server. Installed On Yes CFG 1. Configuration Or Customization Major Eqt Error Board Removed BDMISSING 3 / 14 Check the board presence. On 15 Yes SIPFR Server Failure Message Timeout SIP Registration Major Comm SIPREGTO 100 / 9 Check network. LINKCAPMISMATCH Major Eqt http://127.gui.R5. Authentication Failure On 12 Yes SIPAF Authentication SIP Subscribe Major 100 / Comm Failure SIPSUBSAUTH Check Auth Element Authentication Failure On 17 Yes SIPAF Failure Response SIP Registration Major 100 / Comm From Server Response from SIP SIPREGFRSP Check SIP server.. On Yes CFG Configuration Or Customization Board Not Yet Minor Eqt Error BDNOTINST 3 / 15 Install the board.0.. Authentication Failure On Yes SIPAF Authentication SIP Invite Major 100 / Comm Failure SIPINVAUTH Check auth element.3 alarms Page 82 sur 93 Authentication SIP Registration Major Comm Failure SIPREGAUTH 100 / 8 Check auth element.118 .0. Customization Major 84 / Eqt Error Connection FIBRECONNMIS 2. SIPTO On 13 Yes Message Timeout SIP Subscribe Refresh Major 100 / Comm SIPSUBSRTTO Check Network SIPTO Timeout On 18 Yes Message Timeout SIP Subscribe Initial Major 100 / Comm SIPSUBSINTO Check Network SIPTO Request Timeout On 19 Yes 1. On 10 Yes SIPFR Server Failure Failure Response SIP Invite Response Major 100 / Comm From Server from SIP Server SIPINVFRSP Check SIP server.Check the configuration of the On 17 Yes Mismatch CTRL card identification of the FD- CFG REM.axs. Unacceptable HITEMP 100 / 3 Threshold Exceeded On Yes 2.isam52/html/7302_7330_R. 11/03/2018 .1:60526/help/ntopic/com. SIPTO Message Timeout On Yes Message Timeout Major 100 / Comm SIP Invite Timeout SIPINVTO Check network. Check operation of fans 3. Table 118-62 Slot alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting Configuration Or Check the configuration and Customization Minor Eqt correct the configuration or replace Error Type Mismatch MEMDIF 3/3 On No the board with a board of the CFG correct type.doc. Table 118-62 describes the slot alarms.

CFG Configuration Or Customization Link Equipment Minor Eqt 1. Check the firmware version in Customization Download For Major 84 / Eqt the alarm.axs. CUSTALARM4 83 / 4 - On No ENV-4 Slot . at least once since the last system reset.1:60526/help/ntopic/com. CUSTALARM1 83 / 1 - On No ENV-1 Slot Customizable Major Eqt Alarm 2 .. CUSTALARM3 83 / 3 - On No ENV-3 Slot Customizable Major Eqt Alarm 4 . Restart the first LT plugged in CFG Failed the expansion shelf. Slot Customizable Major Eqt Alarm 1 .doc.e. CFG Configuration Or Software 1. Error SWDNLDCCFLD ControllerCard On 20 No 2. Check the speed capability of 84 / Error Capability EQPTCAPMISMATCH NTIO.3 alarms Page 83 sur 93 Configuration Or Link Speed On 84 / No 1. host SFP. the BITS output signal is shut down and this alarm will also be raised.. remote SFP and On 19 No Mismatch CTRL board (on FD-REM).alcatel.0.isam52/html/7302_7330_R. The configuration implies that the BITS output has been shutoff because the overall System QL has become worse than the configured minimum QL for BITS output.0. has never Crossed BITSSHUTOFF Shutoff On 3 Yes been locked on any external clock CLK source since the last reset). Check the peer equipment and connection between the Synchronization equipment and the ISAM for the Source BITS Timing Major 134 / Eqt corresponding BITS timing Mismatch BITSFAIL reference.118 .R5. QL Threshold Note that when the system clock BITS Output Critical 134 / Eqt is in free-running (i. the system must have been locked on a valid external clock source.gui. CUSTALARM5 Major 83 / 5 Eqt - Customizable On No Alarm 5 ENV-5 http://127. host SFP. To get it cleared. Customization Capability 18 NTIO. CUSTALARM2 83 / 2 - On No ENV-2 Slot Customizable Major Eqt Alarm 3 . Synchronization Check the peer equipment and Source IEEE1588 Major Eqt the connection between the 134 / Mismatch Timing Source IEEE1588FAIL equipment and the ISAM for the On 4 Yes Failure corresponding IEEE1588 timing CLK reference. Synchronization Check the peer equipment and Source Major Eqt the connection between the GNSS Timing 134 / Mismatch GNSSFAIL equipment and the ISAM for the Source Failure On 5 Yes corresponding GNSS timing CLK reference. remote SFP and Error Mismatch CTRL board (on FD-REM). 11/03/2018 . Source Failure On 1 Yes CLK Check that there is no Alarm Indication Signal (AIS) on the corresponding BITS input. Synchronization Check the peer equipment and Source Major Eqt the connection between the SyncE Timing 134 / Mismatch SYNCEFAIL equipment and the ISAM for the Source Failure On 2 Yes timing reference for the specified CLK synchronous Ethernet port. Check for faulty fiber link.

alcatel. Vectoring 1. LT Protection Data Not Major 131 / Eqt Failure xVPSINVDATA Check the xVPS pair data. Equipment Applique Power Critical Eqt Check the power supply of the Malfunction APSF 84 / 5 Supply Failure On Yes applique. PWR A On No Power Problem DC Voltage Low Major Eqt DCB 84 / 3 Check the cabling and the fuse. Major 84 / Eqt Problem Configuration HWCONFIGFAIL 2. LTPF 3. Check the equipment: VP- Vectoring Vectoring Links LSM and the cabling.. the temperature and Malfunction Dying Gasp DG 84 / 4 On Yes the on/off switch at remote and EQP cabinet level.0.axs. the fuse. 11/03/2018 .R5. Problem HWLIMITSEXCEEDED Limit Exceeded On 23 Yes 2. Check the link on the standby LT Protection LSM. PWR B On No 1. Remove configuration on the board (Bridge ports. EQP SHUB / IHUB Check the HUB uplink cable for SHUB / IHUB Critical Eqt Malfunction LANXUPBRKDWN 3 / 31 removal or for any loose Uplink Broken On Yes HUB contacts.Check QSFP ID. VLAN ports Hardware HW Resource Major 84 / Eqt or QoS).1:60526/help/ntopic/com. Use a cable with a valid Error On 2 Yes VECT Alcatel-Lucent ID. Check the standby boards. QSFP Invalid ID Major 191 / Comm Problem VPLQSFPINVID 2. 1. 1. Switch Over Major 131 / Eqt Failure LSMSWCAP Capability Lost On 1 No 2.0. Table 118-63 Subrack alarms TL1 condition Category / Repair action http://127.isam52/html/7302_7330_R. Undo the last applied configurations (Bridge ports. Hardware Board Hardware Major 84 / Eqt Problem BOARDHWISSUE Change another Board Issue On 21 Yes HWF 1.3 alarms Page 84 sur 93 Equipment Compact Flash Critical Eqt Replace the Compact Flash Malfunction CFERROR 1 / 10 Access Failure On Yes card. VLAN ports or QoS) on that Hardware HW board. Vectoring Cable Problem Major 191 / Comm Check the equipment VP-LSM Problem Between VP VPLTLINKFAIL On 3 Yes cable VECT and SLV-LT Table 118-63 describes the subrack alarms. If the alarm is not cleared On 22 Yes HWF Failure because of this action. EQP Equipment Fan Power Major Eqt Malfunction FAN 84 / 1 Check the fan. a restart of tthe board might be required to clear the alarm and to check that the problem is fixed. Problem On No EQP Equipment Check the cabling.gui.doc. Check the planned internal HWF HW resources used by the board. the Critical Eqt convertor. Check configuration expected On 1 Yes VECT Lost VP-LSM connectivity versus actual VP-LSM connections. Synchronized On 2 No LTPF Power Problem DC Voltage Low Major Eqt DCA 84 / 2 Check the cabling and the fuse. Major 191 / Eqt Problem Mismatch or VPLTMISM 2.118 . Wait for the quench time-out..

1. Enclosure Door Minor Env Open . PWR Failure On Yes http://127. Check the presence of the line board on the expansion shelf. On No DOOR Subrack Customizable Indeterminate Env Alarm 1 ..doc. Error SHNOTINST 2 / 10 Yet Installed On No 2.0. MISC 10 / 16 - On No ENV-6 Power Problem External Critical Env Power ACALM 2 / 20 Check power installation. Check the presence of the general facilities card on the expansion shelf. Check the fan on the expansion shelf. Configuration Or Customization Major Eqt 2.axs.0. MISC 10 / 13 - On No ENV-3 Subrack Customizable Indeterminate Env Alarm 4 . DOORALM 2 / 15 Close the door. Removed On Yes CFG 3. Check the presence of the slave expander card on the expansion shelf. Check cabling to the Subrack Error SHMISSING 2/9 expansion shelf. 2. When the extension/expansion uses optical fiber and SFP: 1. Check the equipment. Configuration Or 1. Error MEMDIFEH 2/7 Mismatch On No 2. MISC 10 / 14 - On No ENV-4 Subrack Customizable Indeterminate Env Alarm 5 . 4. 6. MISC 10 / 15 - On No ENV-5 Subrack Customizable Indeterminate Env Alarm 6 . CFG In case of extension through the IQ bus.118 .R5. Check the cabling of the CFG extension chain. Check the cabling of the extension chain. Check the configuration.gui. Check the presence of shelf -expander unit on the host shelf. 7. Check the presence of the Customization Subrack Not Minor Eqt extension board. 5.. MISC 10 / 11 - On No ENV-1 Subrack Customizable Indeterminate Env Alarm 2 . 11/03/2018 . Check the power cable on the expansion shelf.3 alarms Page 85 sur 93 Probable cause / Specific Default Alarm Service Mnemonic problem severity / ID affecting Default reporting Configuration Or Customization Type Minor Eqt 1.1:60526/help/ntopic/com. Check the presence of the extension board.isam52/html/7302_7330_R. MISC 10 / 12 - On No ENV-2 Subrack Customizable Indeterminate Env Alarm 3 .alcatel.

isam52/html/7302_7330_R.0.alcatel.axs. CFG Possible solutions are to restart ONT. restart LT..doc. Table 118-65 VLAN port alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting 1. 11/03/2018 . Table 118-65 describes the VLAN port alarms. CFG 2. It is not supported by the ONT. Power B Power Problem External AC Critical Eqt 130 / Check that the AC power Power SEM-PWR-FAIL PWR On 15 Yes source is sourcing power Failure External Power Problem Power Major 130 / Eqt Check that the RFT-V power SEM-UPS-FAIL PWR Supply On 16 Yes source has correct voltage Failure Power Problem Local DC A Major Eqt 130 / Check that the DC A power Power DCAFAIL PWR On 17 No source. Error On Yes Mismatch 2.1:60526/help/ntopic/com.gui. PWR On 10 No Power Problem Loss Of Major Env NETWORKPWRLOSS 130 / Check that the RFT-V power Network PWR -B On 13 Yes source B is sourcing power.3 alarms Page 86 sur 93 Power Problem BAT-A Failed BATAFAIL Major 130 / 9 Eqt Check the power supplies. Some parameters are not proper.R5.118 .0. Possible reasons are: Customization TR069 Minor Comm Server TR069SERVMIS 204 / 1 1. is sourcing power Failure Power Problem Planned Minor Eqt Adapt the planned 130 / Power Mode PLANPWRMISM powerMode. Table 118-66 describes the voice server alarms. Table 118-66 Voice server alarms Default Category / Probable cause / Specific TL1 severity / Alarm Service Repair action Mnemonic problem condition Default ID affecting reporting Configuration Or xVPSINVCDE Major 29 / 5 Proc Customization Error http://127. is sourcing power Failure Power Problem Local DC B Major Eqt 130 / Check that the DC B power Power DCBFAIL PWR On 18 No source. Table 118-64 TR-069 alarms Default Category / Probable cause / Specific severity / Alarm TL1 condition Service Repair action Mnemonic problem Default ID affecting reporting A condition meaning that either the ONT did not accept the configuration requests for the provisioned TR069 management Configuration Or server. PWR On No Power Problem Major 130 / Eqt BAT-B Failed BATBFAIL Check the power supplies.. Setup problem. A condition meaning that the ONT Configuration Or did not accept the configuration Service Minor Eqt Customization Error VLANPORTSVCMIS 175 / 1 requests for the provisioned VLAN Mismatch On Yes port. or to deprovision the TR069 management server since not supported. or replace the PWR On 19 No Mismatch power supply Table 118-64 describes the TR-069 alarms.

HIGNTEM 116 / 3 On Yes and subscriber line. Table 118-67 VoIP alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Configuration Or Access Termination Major Comm Check the identification Customization Error Unknown In Call UNSUB 116 / 1 On Yes of the user port. check FTP server operation.isam52/html/7302_7330_R. if it does not work. configuration and credentials.Failed to resolve the configuration server name. Check the DNS server IP address. Threshold Crossed Minor Qos QoS Jitter Threshold LQOSJITTER 116 / 8 Check the RTP jitter. Table 118-68 VOIP configuration alarms Default Probable Category / Specific severity / Alarm cause / TL1 condition Service Repair action problem Default ID Mnemonic affecting reporting VCD config server name . 3.118 . Restore the database. 11/03/2018 .. Threshold Crossed QoS Packet Loss Major Qos Check the RTP packet LQOSPKTLOSS 116 / 7 TCA Threshold On Yes loss. CFG Communications Media Gateway Critical Comm Subsystem Failure Controller MGWCLOSS 113 / 1 Check the environment. Unreachable On Yes COM Equipment Malfunction Return Current To Major Eqt Check the environment GRDKEY 116 / 2 EQP Ground On Yes and subscriber line. Activate the downloaded File Error CDE file. Domain name of FTP server not resolvable. VCDCFGREACH Major Comm http://127. TCA Threshold On Yes Temperature Major Eqt Check the environment Unacceptable .0.alcatel.1:60526/help/ntopic/com. TCA On Yes Threshold Crossed Low QoS Delay Minor Qos LQOSDELAY 116 / 9 Check the RTP delay. Try FTP from a different network source. CFG Database Failure VoIP Database Major Proc Download the required database xVPSINVDB 29 / 4 DB Corrupted On No again.R5. CFG Server Configuration Or Check the subscriber Major Comm Customization Error Line Wiring Mix Up LNESHOWER 116 / 6 line for any line wiring On Yes mix-up. Configuration Or Possible solutions are: Customization VCD Config Major 181 / Comm Error VCDCFGFAILNAME 1.0. System Overload Critical Eqt Restrain the rate that Mg Overload MGOVERLOAD 117 / 5 SO On Yes MG admits calls.gui.axs. Verify config server name.. Name Failed On 1 Yes CFG 2.doc.3 alarms Page 87 sur 93 VoIP On No Download the required CDE file CFG Configuration again. TEMP Table 118-68 describes the VOIP configuration alarms. Possible reasons are: 1. Configuration Or VoIP Check the xVPS configuration with Critical Eqt Customization Error Configuration xVPSCONFL 84 / 11 regard to the database (last Loss On No database changes may be lost). Table 118-67 describes the VoIP alarms.

. VCD config server connect - Cannot connect to configuration server (due to bad credentials or other fault after the port Configuration responded). VCD Config Major 181 / Comm Customization VCDCFGCONNECT Possible solutions are: Error Connect Failed On 3 Yes 1. Verify the config server Failed CFG configuration. Try FTP from a different network source. CFG 2. configuration and credentials.alcatel. Try FTP from a different network source. check the FTP server operation. CFG 3.3 alarms Page 88 sur 93 Configuration VCD Config On 181 / Yes VCD config server reach . configuration and credentials. ICMP errors). Verify that the configuration file is present on the server. VCD config server timeout - Timeout waiting for response from configuration server. 2. Perform a ping to the ONT. VCD config server validate - Cannot validate configuration Configuration server. Possible Configuration solutions are: Or VCD Config 1. if it does not work. Invalid user login and password. configuration and credentials.Failure response received from configuration server. Error Possible reasons are: CFG 1. configuration and credentials. configuration and credentials. if it does not work. Configuration VCD Config File VCDCFGFILEERR Major 181 / Comm VCD config file error - Or Error On 8 Yes Configuration file received has an error. Check network connectivity and configuration. 3.0.118 . Error On 6 Yes Timeout 2. Or VCD Config Major 181 / Comm Possible solutions are: Customization Authentication VCDCFGAUTH Error On 5 Yes 1. File not found. 3. missing credentials) Possible reasons are: Configuration 1. 11/03/2018 . Verify config server Customization VCDCFGRESPERR Error Response Error On 7 Yes configuration. check FTP server operation.1:60526/help/ntopic/com.axs. check the FTP server operation.0.Cannot Or Reach Failed 2 reach configuration server (the port Customization cannot be reached. Try FTP from a different network source. if it does not work. if it does not work. 2. Try FTP from a different network source. configuration and credentials. Possible reasons are: http://127. Possible reasons are: Or 1. Verify config server Major 181 / Comm Customization Response VCDCFGTMOUT configuration. 2. check FTP server operation.doc.isam52/html/7302_7330_R. Error Validation Failed On 4 Yes 2. Check network alarms. Configuration Possible solutions are: Or VCD Config Major 181 / Comm 1. Connectivity lost.R5. check the FTP server operation.gui. Possible solutions are: Or 1. Possible reasons: 1. Try FTP from a different network CFG source. Verify config server CFG configuration. Invalid user login and password. Verify config server VCD Config Major 181 / Comm Customization VCDCFGVALIDATE configuration. check FTP server operation. if it does not work.Cannot authenticate configuration session (for example. 4. VCD config server fail . Possible solutions are: 1. Check for network alarms.if it does not work.. Try FTP from a different network source. VCD config server auth .

gui. 11/03/2018 . Check network alarms. Invalid user login and Error Authentication On 13 Yes password. Domain name of subscription Or VCD server not resolvable. CFG Possible solutions are: 1.isam52/html/7302_7330_R. Ping the ONT.doc. 2. Verify subscription server configuration. This alarm is for information only.R5. ICMP errors). Possible reasons are: Configuration 1.0. Verify subscription server configuration..alcatel. XML file received but contains Error invalid data. Invalid user login and Error Connect Failed password. Verify subscription server Timeout CFG configuration. http://127.Cannot reach subscription server (the port cannot be reached.1:60526/help/ntopic/com.Cannot authenticate subscription session Configuration (eg missing credentials). Check for network alarms. Configuration Possible reasons are: Or VCD 1. Verify subscription server CFG configuration.3 alarms Page 89 sur 93 Customization 1. Possible Or VCD reasons are: Subscription Major 181 / Comm Customization VCDSUBSAUTH 1. Possible Subscription Major 181 / Comm solutions are: Customization VCDSUBSTMOUT Error Response On 14 Yes 1..0. Replace the XML file on the server. Major 181 / Comm Customization Subscription VCDSUBSREACH On 10 Yes Possible solutions are: Error Reach Failed 1. Verify subscription server CFG configuration.A non-OMCI Configuration management interface has Or requested a reboot of the ONU. 2. VCD Reboot Major 181 / Comm Note: This alarm is used only to Customization VCDREBOOTREQ Error Request On 16 Yes indicate the request and not to indicate that a reboot has actually CFG taken place. Check network connectivity and CFG configuration. 2. VCD subscription fail . 3. VCD subscription connect - Cannot connect to subscription server (due to bad credentials or Configuration other fault after the port Or VCD responded).axs. Check the DNS server IP address.118 . 2. Failed CFG Possible solutions are: 1. VCD subscription auth . VCD subscription name . Possible reasons are: Major 181 / Comm Customization Subscription VCDSUBSCONNECT On 11 Yes 1. Possible solutions are: Error Validation On 12 Yes Failed 1. CFG Possible solutions are: 1. VCD subscription reach . VCD reboot request .Failed to resolve the subscription server name. Possible Major 181 / Comm solutions are: Customization Subscription VCDSUBSRESPERR Error On 15 Yes Response Error 1.Failure Configuration response received from Or VCD subscription server. Verify subscription server name. 2. Configuration VCD subscription validate - Or VCD Cannot validate subscription Subscription Major 181 / Comm Customization VCDSUBSVALIDATE server. Connectivity lost. Correct contents of XML file. VCD subscription timeout - Configuration Timeout waiting for response from Or VCD subscription server. Major 181 / Comm Customization Subscription VCDSUBSFAILNAME Error On 9 Yes Possible solutions are: Name Failed CFG 1. Check network alarms.

Failure At Near CFGERR 38 / 5 End On Yes 3.0. The service is not supported by the ONT. Configuration Init 2. Loss Of RMC Near End (LOR) LOS Minor Comm 1. http://127. Loss Of Cell Or Loss Of Cell Or Minor Comm Packet Delineation Packet Delineation LCD 38 / 9 Check the quality of the line.3 alarms Page 90 sur 93 Configuration VCD Mismatch VCDMIS Minor 181 / Comm The LT or ONT did not accept the Or On 17 Yes configuration requests for the Customization provisioned VCD (VoIP Error Configuration Data). Table 118-69 xDSL alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Excessive Cancellation Abnormal Variation Minor Comm 189 / Coefficient in Incoming XTCVARVIC Check the physical line.isam52/html/7302_7330_R. On 2 Yes Crosstalk CANC Configuration Or Customization Major Comm Check the peer modem type 38 / Error TPS-TC Mismatch TPSTCMIS or change the TPS-TC mode Off 25 Yes of the line. Loss Of Margin Loss Of Margin At Minor Comm Check the physical line (new LOM 38 / 3 LOM Near End On Yes disturbers). CFG Configuration Or Auto-Switching Customization Between Major Comm Check for configuration data 223 / Error ATMoADSL and AUTOSWITCHSTAT or physical line or peer On 1 Yes PTMoVDSL modem type CFG Problem 1.alcatel. CPE Policing On 24 No COM Vector Disorderly Loss of Upstream Minor 38 / Comm Leaving DLE Check the physical line. Errors At Near End On Yes ESE Ensure that the standard Forced RTX ARQ (ITU-T G. 11/03/2018 . Table 118-69 describes the xDSL alarms.118 .gui. Failure Forced RTX FRTXINITF On 26 Yes CPE) or modify or Initialization Failure FRTX unconfigure the retransmission (RTX) profile. On 1 Yes Crosstalk CANC Excessive Cancellation Abnormal Variation Minor Comm 189 / Coefficient in Outgoing XTCVARDIST Check the physical line.doc.0.axs. Check the physical line.998. Possible CFG reasons are: 1. 2.R5.4) is Initialization Activation Failure Major Comm 38 / supported at both ends (LT. Possible solutions are to restart the ONT or to deprovision the VCD since it is not supported.. At Near End On Yes LCD Loss Of Frame Loss Of Frame At Minor Comm Check the modem LOF 38 / 2 LOF Near End On Yes equipment. Communications Activation Failure Major 38 / Comm Subsystem Failure CPEPOLICING Check the peer modem type.lite is used. Setup problem. Update profile parameters.1:60526/help/ntopic/com. Signal On 27 Yes DLE Excessive Severe Excessive Severe Minor Comm Errors ESE 38 / 4 Check the physical line. In case G. Assure that the pilot tones Configuration Init Critical Comm Failure are not masked. CIF assure that the bit rates fit within the standard..

UAS In 1 Day 1. Check the physical line PIF End (length. Threshold Crossed Minor Qos Interval On XDSL T-SES 39 / 2 2. and so on). Check modem equipment 1.Check the Automatic Port Threshold Crossed Too Many Auto Minor Qos Reset Threshold Value. Check the modem TCA Line At Near End On No equipment.118 . Check physical line. Check the modem TCA Line At Near End On No equipment. Check the modem TCA Line At Near End On No equipment.. Threshold Crossed Minor Qos Interval On XDSL T-SES 39 / 5 2..0.3 alarms Page 91 sur 93 236 / LOR On 1 Yes 2. 1.1:60526/help/ntopic/com. Check the physical line. UAS In 15 Minutes 1. LOS Near End On Yes Corrupted or Missing Error Minor 189 / Comm Check the modem Samples . Check the physical line. ES In 1 Day 1.alcatel. Loss Of RMC Minor 236 / Comm Far End (LOR) LOF 2.R5. Threshold Crossed Minor Qos Interval On XDSL T-ES 39 / 4 2. Check the physical line. Check the physical line. Consider review of DS LOR On 2 Yes RMC configuration. Check the modem TCA Line At Near End On No equipment. Check the physical line.axs. Threshold Crossed Minor 236 / Comm 2. Failure CAPINSUF 38 / 6 Feasible At Near On Yes 2. 1.gui. Lower the minimum Gamma Data Rate in DS. Lower the minimum Gamma Data Rate in US. Consider review of the US Far End GDR GDR TCA On 4 Yes MAXNDR configuration. Consider review of US RMC configuration. 3. Check the modem TCA Line At Near End On No equipment. Consider review of the DS Near End GDR GDR TCA On 3 Yes MAXNDR configuration.isam52/html/7302_7330_R. 1. Threshold Crossed Minor Qos Interval On XDSL T-UAS 39 / 3 2. 39 / Port Reset Within T-AUTOPORTRESET TCA On 17 No 2. 11/03/2018 . SES In 1 Day 1. 3. Check the configuration Protocol Init Configuration Not Major Comm data. Threshold Crossed Minor Qos Interval On XDSL T-UAS 39 / 6 2. Check powering and temperature reports. Check the modem TCA Line At Near End On No equipment. 1 Week 3.0. Near End On Yes NCD Activation Failure 1. MIS No Cell Or Packet No Cell Or Packet Minor Comm Delineation Delineation At NCD 38 / 8 Check the quality of the line. Threshold Crossed Minor 236 / Comm 2.doc. Capability Vectoring Problem Minor Comm Connect the correct modem Mismatch With 189 / VECTCPECAPMISM equipment to prevent a VECT Vectoring CPE On 4 Yes mismatch Modes Vectoring Problem Vectoring Profile VECTCONFNOTFEAS Minor 189 / Comm Correct the Vect-Profile VECT Configuration On 5 Yes configuration settings http://127. Check the physical line. Check the physical line. Threshold Crossed Bitrate Threshold Minor Comm Lower the planned upstream LORATE 38 / 7 TCA Alarm At Near End On Yes bit rate. Threshold Crossed Minor Qos Interval On XDSL T-ES 39 / 1 2. SES In 15 Minutes 1. ES In 15 Minutes 1. Loss Of Signal Loss Of Signal At Minor Comm LOS 38 / 1 Check the physical line. Check powering and temperature reports. noise. CORPERRF On 3 Yes equipment.

TCA Threshold SES In 15 Minutes Minor Qos 1. Table 118-70 xDSL far-end alarms Default Category / Probable cause / severity / Alarm Specific problem TL1 condition Service Repair action Mnemonic Default ID affecting reporting Communications Activation Failure Major 38 / Comm 1.axs. Crossed Interval On XDSL T-ES 39 / 7 Line At Far End On No 2. TCA Threshold ES In 15 Minutes Minor Qos 1. Check the physical line. Check the physical line. Check the physical line. Check the modem equipment.gui. Check the modem equipment.1:60526/help/ntopic/com. TCA Threshold ES In 1 Day Minor 39 / Qos 1. TCA Threshold UAS In 15 Minutes Minor Qos 1. Crossed Interval On XDSL T-SES On 11 No 2. On 19 Yes NCD End No Peer ATU No Peer ATU Minor 38 / Comm 1. Check the physical line. Check the peer modem type. COM Failure At Far End Excessive Severe Excessive Severe Minor 38 / Comm Errors ESE Check the physical line. Check the modem equipment. Errors At Far End On 15 Yes ESE Loss Of Cell Or Loss Of Cell Or Minor 38 / Comm Packet Delineation Packet Delineation LCD Check the quality of the line. Wait until modem is connected.doc. Present NOPEER Present At Far End Off 17 Yes 2. LOL End On 13 Yes Loss Of Margin Loss Of Margin At Minor 38 / Comm Check the physical line (new LOM LOM Far End On 14 Yes disturbers). TCA Line At Far End Threshold SES In 1 Day Minor 39 / Qos 1. Crossed Interval On XDSL T-ES On 10 No 2. Crossed Interval On XDSL T-SES 39 / 8 Line At Far End On No 2.R5. Check the modem equipment. On 20 Yes LCD At Far End Loss Of Frame Loss Of Frame At Minor 38 / Comm LOF Check the modem equipment. Check the modem equipment. Check the physical line. Check the physical line. Loss Of Power Loss Of Power At Minor 38 / Comm None (normal power down of LPR LOPW Far End On 12 Yes CPE). Crossed On 12 No 2..0. Subsystem Failure Communication COMMF On 16 Yes 2. PWR On 23 No Threshold Bitrate Threshold Minor 38 / Comm Lower the planned downstream Crossed LORATE Alarm At Far End On 18 Yes bit rate. 11/03/2018 ..118 . http://127. TCA Line At Far End Threshold T-UAS Minor 39 / Qos 1.alcatel. Loss Of Signal Loss Of Signal At Minor 38 / Comm LOS Check the physical line.isam52/html/7302_7330_R. LOS Far End On 10 Yes No Cell Or Packet No Cell Or Packet Minor 38 / Comm Delineation Delineation At Far NCD Check the quality of the line. Check the modem equipment. Check the physical line. PEER Power Problem Minor 38 / Comm UPBO Violation UPBOVIOLATION Check the peer modem type.3 alarms Page 92 sur 93 Settings Not Supported Table 118-70 describes the xDSL far-end alarms. Crossed Interval On XDSL T-UAS 39 / 9 Line At Far End On No 2. LOF Far End On 11 Yes Loss Of Link Loss Of Link At Far Minor 38 / Comm LOL Check the physical line.0. Check the physical line.

doc. Check the physical line. check whether the RTX On 16 No TCA Line At Far End configuration is in accordance with the noise conditions expected/observed on the line. Table 118-71 xDSL near-end alarms Default Probable Category / TL1 severity / Alarm cause / Specific problem Service Repair action condition Default ID Mnemonic affecting reporting 1. Check the physical line. didn't solve the Minor 39 / Qos Crossed Interval On XDSL T-LEFTRS problem. didn't solve the Minor 39 / Qos Crossed Interval On XDSL T-LEFTRS problem. 11/03/2018 . 2. If 1. Threshold TCA In 15Minutes 3.3 alarms Page 93 sur 93 TCA UAS In 1 Day Interval On XDSL Line At Far End 1.1:60526/help/ntopic/com. 1. and 2. didn't solve the problem. Check the modem equipment.. 2. Threshold TCA In 1Day 3.axs. Check the modem equipment. didn't solve the problem. Check the modem equipment. If 1. Table 118-71 describes the xDSL near-end alarms. and 2. Check the modem equipment. TCA In 1Day Minor Qos Crossed Interval On XDSL T-LEFTRS 39 / 14 3. If 1.isam52/html/7302_7330_R.0. Check the physical line. Threshold 2. check whether the RTX On 15 No TCA Line At Far End configuration is in accordance with the noise conditions expected/observed on the line. and 2.0. check Line At Near End On No whether the RTX configuration is in TCA accordance with the noise conditions expected/observed on the line. check Line At Near End On No whether the RTX configuration is in TCA accordance with the noise conditions expected/observed on the line.R5. If 1. Threshold 2.alcatel. and 2.gui. TCA In 15Minutes Minor Qos Crossed Interval On XDSL T-LEFTRS 39 / 13 3. http://127.. Check the physical line.118 . 1.