Day 1 2 3 4 5

BP Created - NCWELC
Letter send

Contract Signed &

CRM AV3 Accepted.
Cool-Off
Day 1 cool off starts,
Day 14 cool off ends.

2/17/2016 2/18/2016 2/19/2016 2/20/2016 2/21/2016

Cool Off Window 1 2 3 4 5
Objection Window
Withdrawal window
SAP CRM AV3

MPAS - D0217 - Inbound

MPAS - D0260 - Inbound

Data Aggregator
Data Colletor
Meter Operator
AA: Agent Appointment Confirmation (D0011)

From Old Supplier to New Supplier

CoS: Notification of Old Supplier's Information
(D0311)
Meter Operator
Data Collector
Data Collector
Data Collector
SAP IS-U AV2

We Th Fr Sa Su
 6 7
At the end of cool off data is sent to the
industry via data flows
Registration Started (transitional status)
D055 sent to MPAS
Response Flow D0217 / D0260
SAP IS-U Contract sussefully created
2/22/2016
6 7
D0055 - Outbound
D0217 - CoS: Registration Confirmation
(D0217) - Inbound
D0260 - CoS: Old Supplier's Registration
Details (D0260) - Inbound
Mo
8 9 10 11
Note: Registration triggered on
contract signed date + approx. 6
calendar days, instead of at the
end of the cooling off period
The objection window opens
for next 5 working days
Withdrawal window for next 7
working days
Registration In Progress
Agent Appointment Tigger
2/23/2016 2/24/2016 2/25/2016 2/26/2016 2/27/2016
8 9 10 11
1 2 3 4
1 2 3 4
AA: Agent Appointment Confirmation (D0011)
AA: Agent Appointment Request (D0153/D0155) - Data Aggregator - O
AA: Agent Appointment Request (D0153/D0155) - Data Collector - Ou
AA: Agent Appointment Request (D0153/D0155) - Meter Operator - O
AA: Agent Appointment Confirmation (D0011) - Inbound
AA: Notification of Change to Other Agents (D0148) - - Data Collector & Meter O
CoS: Notification of Old Supplier's Information (D0311) - Inboun
CoS: Meter Technical Details (D0149/D0150) - Inbound
MR: Conf of Inclusion of the MP in Read Schedule (D0012) - Inbo
Notification of COS Readings (D0086) - Inbound
MR: Metering System EAC/AA Details (D0019) - Inbound
1 2 3 4 5
Tu We Th Fr Sa
 12 13 14 15 16 17 18 19 20

The Objection
Provisonal
Window is closed
Supply Start
and registration with
Date - CRM
the other supplier
and the industry is
Cool Off End ISU Contract
completed Withdrawal Contract
date - CRM Move In Doc
Move in Completed window end Live
Status Payment
(Registration
Scheme
Completed)
creation
PSSU Letter
NC Start Letter
Trigger

2/28/2016 2/29/2016 3/1/2016 3/2/2016 3/3/2016 3/4/2016 3/5/2016 3/6/2016 3/7/2016

12 13 14
5
5 6 7 8

nt Appointment Confirmation (D0011)

t (D0153/D0155) - Data Aggregator - Outbound

st (D0153/D0155) - Data Collector - Outbound
t (D0153/D0155) - Meter Operator - Outbound
ent Confirmation (D0011) - Inbound
s (D0148) - - Data Collector & Meter Operator - Outbound

Supplier's Information (D0311) - Inbound

al Details (D0149/D0150) - Inbound

e MP in Read Schedule (D0012) - Inbound
OS Readings (D0086) - Inbound
m EAC/AA Details (D0019) - Inbound

6 7 8 9 10 11 12 13 14
Su Mo Th We Th Fr Sa Su Mo
 1st Day
BP Created -
2 3 4 5
NCWELC
Letter send

Contract Signed
& Accepted.
Cool-Off
Day 1 cool off
starts, Day 14
cool off ends.

2/17/2016 2/18/2016 2/19/2016 2/20/2016 2/21/2016

Cool Off Window 1 2 3 4 5
Objection Window
Withdrawal window
BP
CA
SAP CRM AV3 Contract

BP
SAP IS-U AV2 CA

CNF.S42

CFR.S07

TRF.S15

AA Gas

MRI.U06

Meter Asset Manager

Meter Reading Agent

PO2

Meter Reading Agent

Meter Reading Agent

We Th Fr Sa Su
 6th Day
CNF.S42 (Out) Supplier -> GT (Confirmation of details
from GT to Supplier)
7
8 9 10 11
Response FlowCFR.S07 (In) GT -> New Supplier
(Transfer of Ownershiop of supply point)
SAP IS-U Contract sussefully created

Note: Registration
triggered on contract
signed date + approx.
6 calendar days,
instead of at the end of
the cooling off period
At the end of cool off data is sent to the industry via data
The objection
flows
window opens for
Registration Started (transitional status)
next 7 working days
Withdrawal window
for next 7 working
days
Registration In
Progress
Agent Appointment
Tigger

2/22/2016 2/23/2016 2/24/2016 2/25/2016 2/26/2016 2/27/2016

6 7 8 9 10 11
1 2 3 4
1 2 3 4 5

Agent Appointment
CNF.S42 - Confirmation of change of supplier sent from
new supplier to GT
CFR.S07 - Acceptance of confirmation sent from GT to
new supplier.
TRF.S15 - Transfer of ownership sent from GT to new
supplier

Agent Appointment period - ONAGE ( Agent appointment request sent to MAM) sent from new supp
PO1 (Agent Appointment request sent to MRA) sent from

MRI.U06 (Meter read access instructions) sent from

RNAGE (response to ONAGE flow) sent from MAM to new supplier . MAM appointed.
ONUPD - Details of meter post appointment sent inbou

RS1/RS3 (response flow for PO1) sent from MRA

PO2 flow sent outbound to MRA from new

RS1/RS3 (response flow for PO2) sent from MRA to new s

MBR.M03 Billable Meter Reads sent inbound from MR
1 2 3 4 5
Mo Tu We Th Fr Sa
 14
Meter Operator - D0149/0150 Device
Installation
Data Collector - D0012 Reading cycle
Data Collector - D0086 - Notification of
12 13 15 16 17 18
change of supplier readings
Data Collector - D0019 - Final Meter
Reading confirmation

The Objection
Provisonal
Window is closed
Supply Start
and registration with
Date - CRM
the other supplier
and the industry is
Cool Off End ISU Contract
completed Withdrawal
date - CRM Move In Doc
Move in Completed window end
Status Payment
(Registration
Scheme
Completed)
creation
PSSU Letter
NC Start Letter
Trigger

2/28/2016 2/29/2016 3/1/2016 3/2/2016 3/3/2016 3/4/2016 3/5/2016

12 13 14
5 6 7
6 7 8

BP
CA

Contract
Installation
Device

uest sent to MAM) sent from new supplier to MAM

intment request sent to MRA) sent from new supplier to MRA.

er read access instructions) sent from GT to new supplier.

pplier . MAM appointed.

s of meter post appointment sent inbound from MAM to the new supplier

esponse flow for PO1) sent from MRA to new supplier.

2 flow sent outbound to MRA from new supplier.

e flow for PO2) sent from MRA to new supplier. MRA appointed.
le Meter Reads sent inbound from MRA to the new supplier
6 7 8 9 10 11 12
Su Mo Th We Th Fr Sa
 19 20

Contract
Live

3/6/2016 3/7/2016

13 14
Su Mo