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THE INSTITUTIONAL

REAL ESTATE LETTER

SHOP TALK with Geoffrey Dohrmann

A Conversation with Ethan Penner

F or most of the 1990s,


Ethan Penner was
considered a visionary, a
Institutional Real Estate, Inc.
president and CEO Geoffrey
Dohrmann recently spoke
Wall Street mover and with Penner to discuss the
shaker who had almost early evolution of the CMBS
single-handedly launched market and get the full story
the CMBS market and behind his meteoric rise and
established Nomura sudden fall at Nomura. This
Securities as the industry’s is the extended interview,
premier firm. By the end Ethan Penner parts of which ran in the
of the decade, however, flamboyant Penner was December and January
Nomura had shut down portrayed as the architect issues of The Institutional
its operation, and the of the fir m’s demise. Real Estate Letter.

Table of Contents
Chapter 1 Launching a Career .............................................................. Page 2
Chapter 2 Making a Name for Himself ................................................ Page 7
Chapter 3 Goodbye Wall Street .......................................................... Page 11
Chapter 4 The Nomura Juggernaut .................................................... Page 20
Chapter 5 A Crumbling Empire .......................................................... Page 28
Chapter 6 Life After Nomura ............................................................... Page 35

December 2006 ■ THE LETTER ■ www.irei.com 1


THE INSTITUTIONAL
REAL ESTATE LETTER

CHAPTER 1: Launching a Career

Before he helped launch the CMBS market, Ethan Penner was a regular guy making $30,000 a year. Soon he would enter
the world of Wall Street, where he made quite an impact and impression.

Let’s talk about your early career in an investment-banking house with- Which firms?
investment banking. How did you out having an MBA, maybe I could,
first get started and what were you too. So I started applying for jobs Primarily Salomon Brothers, First
doing in investment banking? How on Wall Street. Boston and Merrill Lynch. At least,
did you eventually end up in the those were the big three at the
world of real estate finance? But that was several years later time. The rest eventually started to
down the road. Meanwhile, what see how much money Salomon and
I started out working in the resi- did a 22-year-old without much First Boston were making and all
dential, single-family mortgage prior experience do in the secondary started getting into the business.
financing side of the business in mortgage marketplace?
the early 1980s. I was working for Where did Homestead fit in?
a Bay Area–based savings and loan,
Homestead Savings, when I got out Homestead was run by a very
of college. I was initially hired to Wes said to me, “You shrewd guy who saw fairly early
work in the secondary mortgage on that there were opportunities
market area of the business.
can’t see this right now, to buy packages of loans in the
At the time, as a new gradu- but this job will lead secondary market on the cheap.
ate, I didn’t know anything about you to a Wall Street Shortly after the first adjustable
the secondary mortgage market. rate mortgages (ARMs) were intro-
Wes Edens, who has had quite an career that will make duced, interest rates shot up.
impressive career on Wall Street and you wealthy beyond your These loans were originated with
eventually founded Fortress, was teaser rates, and now all of a sud-
among the group of people who wildest imagination.” I den, they were underwater. At the
hired me. I think I was probably 22 freak out when I think time, no one knew how to apply
at the time, and Wes was nearly the options pricing to pools of single-
same age and already was serving about how prescient he family residential mortgages. So no
as Steve Trainor’s first lieutenant. was at that moment. one active in the secondary market
They tortured me in a three-hour really knew how to value these
interview, and during one of the underwater loans. Consequently,
breaks, Wes said to me, “You can’t Actually, before I joined Homestead, there were hundreds of mortgage
see this right now, but this job” — I I spent a year working at Mercury bankers out in the marketplace
guess he presumed, and presumed Savings and Loan as a lending offi- with tons of these underwater
correctly, I was going to get this cer trainee. So I had some experi- teaser-rate ARMs sitting on their
job — “This job will lead you to ence, if only a limited amount. At balance sheets. They had to sell
a Wall Street career that will make Mercury, I was just doing loan orig- because they had originated those
you wealthy beyond your wildest inations, underwriting single-family loans with short-term warehousing
imagination.” I freak out when I residential loans. lines that now were coming due.
think about how prescient he was Homestead started buying up
at that moment. Helping borrowers who wanted to these ARMs that now were priced
Wes and I both were at such an buy a home? at 85 to 90 cents on the dollar. In
early stage of our careers. But even a short period of time Homestead’s
then, Wes was an inspiration to me. Doing underwriting. The appraisal assets under management doubled.
Even though I was interested in would come in, I’d evaluate it and Homestead went from a billion-
the job, my real plan at the time underwrite the loan. I’d also go out dollar S&L to a $2 billion S&L
was to go to business school. I on appraisals, learning the basics of almost overnight through the exe-
already had applied to Berkeley. the business. But Homestead was cution of this one strategy. It also
But I did take the job, and at the a pioneering entity at that time. It started dealing with Wall Street at
time, Wes and I probably were was an active participant in the very that time — buying and selling to
making around 30 grand a year. beginning of what ultimately became the Wall Street firms that were pool-
Later, when Wes left to take a job Wall Street’s involvement in mort- ing these loan packages, tranching
with a New Jersey–based invest- gage finance. The trading of residen- them and selling them off in securi-
ment banker, it occurred to me that tial mortgages was in its infancy, and tized form into the bond market.
while Wes was smart, I was smart, only a couple of firms on Wall Street Out of this effort grew Home-
too. And if he could get a job with were engaged in the business. stead’s secondary mortgage market

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THE INSTITUTIONAL
REAL ESTATE LETTER

department. Steve Trainor ran it, and supporting documents for every cisco at the time who happened to
and Wes worked there, along with a single loan we’ve purchased. Make cover Homestead, amongst other
bunch of other smart, young guys. I a list of the loans we’ve bought and S&Ls in California. I said, “Larry, I
ended up joining that group on the organize everything in an under- want to be a trader, too. I want to
tail end of that buying spree. standable manner.” interview on Wall Street. Can you
It was unbelievable. It was actu- set me up at your firm?” Larry prob-
Were you doing underwriting there ally comical because here we were ably thought, “He’ll never get a job.
as well? two very ambitious guys, and we He’s too young. He’s too inexpe-
found ourselves locked in a vault rienced. But if I don’t set him up
No. I walked into that group to be — a fireproof, windowless, stuffy for the interview, he’s going to hate
a guy who worked the phones, to little room where you store mort- me, and maybe he’ll be in a posi-
handle the deals as they came in. gage notes — for the better part tion to say no to a trade one day.
of a week going through file fold- What the hell. If Ethan’s willing to
How so? ers one by one and checking each fly himself back to New York, it
one against a master list. One of us doesn’t really cost the firm anything
Merrill Lynch might call to repack- would take a pile of notes and the but time. I’ll set him up, buy some
age the loans that they were selling, other one would have the list. One goodwill and it may pay off with a
for example. My job might be to of us would be calling out, “Smith, commission one day.” It was a no-
help price it. At least, that’s what $200,000.” And the other one would brainer for Larry.
nominally I was supposed to do. answer, “Check.” “Loan No. 10042.”
The truth is, I didn’t do very much, The other one would go, “Check.” You don’t think he really was inter-
but I learned a lot. And there was a ested in helping you at the time?
lot to learn. Even then I knew that All hand-written notes? No com-
it was a very important time in the puter files? Why should he have? No, I’m sure
evolution of the business. it was a dismissive type of thing. He
Exactly. By about seven each night, set me up with some interviews in
So you did deals? we would just look at each other New York, including with the head
and break into hysterical laughter. trader in the mortgage backed–
Not really. Most of the deals that We literally would be crying tears securities department, a guy named
Homestead did were already done of laughter at the absurdity of it all Ronnie DiPasquale, and a guy
before I arrived. I didn’t know it — given where we wanted to be named Gene Collins, who headed
was the end of their buying spree, with our lives and where we actu- up secondary market loan trading.
though. Then one day, two huge ally were. It was a lesson in humil- The two of them together ran Mer-
trucks — the kind of trucks that are ity that neither one of us will ever rill’s residential mortgage depart-
so big, you can park 10 cars on the forget. It was hilarious. But you ment. Gene said to me after the
inside — pulled up in front of our know, there also was great camara- interview, “Look, you’re not quali-
lending office. I looked outside and derie there, and I learned a lot. fied. You’re barely qualified to be
said to myself, what the hell is that? an assistant Ginnie Mae trader.”
Like what? Which is kind of a clerical job, a
What were they? lot like what Bruce and I did in the
I learned that there are lessons to note vault. The truth is, Gene prob-
They were all the loan documents be learned from every experience. ably wasn’t far from wrong.
supporting all the loans we had just And as I said, the camaraderie was But he didn’t take into account
bought. When you buy a billion incredible. We were working with my potential and my ambition. On
dollars of loans, you don’t think a group of guys who were really the other hand, I probably never
about the mechanics of it. You just smart and ambitious, and we had would have gotten an interview at
buy the paper, right? Then, as if a great time together. That’s what Lehman or Drexel or Morgan Stan-
out of the blue, all of the support- I tried to do later down the line at ley, had I not been granted that
ing files and, more importantly, Nomura/Capital Company of Amer- interview with Merrill. Because I
all of the mortgage notes — the ica — I tried to replicate that sense was able to get the interview at
legal evidence of what you owned of camaraderie. Merrill Lynch, doors to these other
— gets delivered to you. The firm firms began to open.
was completely unprepared for the So what happened next?
physical delivery of these loan files. What were you looking for?
The head of the company took Eventually, Wes left to join that firm
another guy named Bruce Snider in New Jersey as a trader. So I fig- I was looking for a firm that was
and me aside and said, “Take these ured if he can get a job on Wall growing, where I could be a part
two truckloads of a billion dollars Street, I probably can, too. I called of that growth. Once Merrill said
in loan files and mortgage notes Larry Allen who was an institutional yes, they would meet with me, I
and reconcile them. Make sure that salesman in the mortgage depart- called Drexel, Lehman and Mor-
there are a properly executed note ment at Merrill Lynch in San Fran- gan Stanley and I said, “I’ve got an

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THE INSTITUTIONAL
REAL ESTATE LETTER

interview with so-and-so at Merrill.” we really want you to come back given complete control over a mul-
I became validated by the fact that and meet one more person.” But I tibillion-dollar business. We were all
one firm wanted to see me, so now had already accepted Drexel’s offer, in that boat. I was amazed at how
the head trader at all these other so I ended up at Drexel, which many of those same young people
firms wanted to meet me. Despite was, at the time, the hottest firm would walk away from the job at 5
the fact that Merrill Lynch dismissed on Wall Street, thanks to Michael or 6 o’clock.
me as being barely qualified to be
a clerk, the other firms were willing
to talk. And as we talked, I got bet-
ter. With each passing interview, I I was kind of scared because for the first time in my life,
learned something. And I ended up
getting an offer. I was around a peer group in which I wasn’t sure if I was
going to be in the top echelon. You know, these were
From whom?
all Wharton, MIT, Harvard and Yale graduates. They all
The first offer I got was from seemed to be incredibly aggressive and smart.
Drexel.

To do what?
Milken and his junk-bond depart- Not all of us know what a trader
To be an adjustable-rate-mort- ment. I was thrilled to be there. really does. What did you do?
gage trader. This was around 1985,
which was an excellent time to be Did you start off as a trader? The trading business on Wall Street
doing that kind of work. Mortgage- is similar to any trading business.
backed securities were only a few I started off as a trader. The head There’s a big trading floor — like
years old. The fundamentals of the trader there at the time was kind of a football field or a couple of foot-
mortgage-backed securities markets like a Knute Rockne figure, a strong ball fields in size. Your traders are
were not being taught in the best leader type. Great guy. During the sitting at desks situated in groups
business schools at that time. So first couple of months, he said to with aisles separating them, all
having an MBA didn’t really give me, “Don’t do much. Just try to find with their phones at their fingertips
you any advantages in that job. The the bathroom. Don’t try to do any- and their eyes locked on the trad-
things I had learned at Homestead thing, because you should just learn. ing screens and television monitors
and just being around Homestead A couple of months from now, in front of them. The mortgage-
actually made me more knowledge- you’re going to start doing your backed securities traders — the
able than the typical guy coming in trading job, and you’re going to be folks with whom I worked — sit
from Harvard or Stanford to inter- awesome at it. But take some time on the mortgage-backed securities
view for this kind of job. So I got a to learn the lay of the land first.” So desk, and so forth. This would be
job offer at Drexel, and what hap- for about a month, I just kind of sat a long cafeteria-type table you sit
pened next was interesting. behind people and watched what around with computer and tele-
they did. I learned where the bath- vision monitors and phone con-
What happened next? room and the cafeteria were. soles. We’d each have 20-line
phones with desktop speaker-
The Lehman response was interest- How did that feel? phones. Sitting around you would
ing because they apparently really be the members of the institutional
liked me as well. They called me, Actually, I was kind of scared sales force, right behind you or
and I called the guy back who I’d because for the first time in my life, in front of you, close, within ear-
interviewed with and said, “Look, I I was around a peer group in which shot. The trader is the house. So
got an offer from Drexel. I’m going I wasn’t sure if I was going to be in if I’m at Drexel and I’m trading
to go there.” He got very aggressive the top echelon. You know, these adjustable-rate mortgages, any time
and he said, “Well, we want you, were all Wharton, MIT, Harvard and someone wants to sell an adjust-
too.” I went from being not quali- Yale graduates. They all seemed to able-rate mortgage or mortgage-
fied to be a clerk at Merrill Lynch to be incredibly aggressive and smart. backed security to Drexel, I’m the
being a hot property. I laughingly one they talk to, because I’m the
told the guy, “Look, I’m 24, so don’t Were your fears well grounded? one who can buy it.
get too hot and bothered that I’m
not coming to your firm. I’m sure I suppose I’d say no. As I started in So it’s you that says yes or no?
there are plenty of other 24-year- the job, I was shocked at the lack
old guys who are very smart who of ambition that many had. I saw It’s me who sets the price. I’m the
would love to have that job. Don’t the job we were being asked to do guy who executes the trade. But if I
worry so much about it.” He said, as a tremendous opportunity. Here buy it, I’m actually only buying it to
“Oh, no, we really wanted you, but I was at 24 or 25, and I was being resell it. Although, I may keep it for

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THE INSTITUTIONAL
REAL ESTATE LETTER

a day, an hour or six months. The It’s essentially the same process, gasted. I’m barely 26 years old. Just
job is to buy in order to resell. but the mathematics get much more two years ago, I was making only
complicated and more esoteric and $30,000 a year at Homestead, and
Which means? more financially complex. Because, last year I made $120,000 at Drexel.
by definition, the rate of the instru- But I knew I was leaving Drexel
Which means when I’m pricing it, I ment adjusts as interest rates move. and it was hard for me to do this.
have to price it at a price in which I I thought about it and the risks of
have a good belief it can be resold And you did that for how long? leaving a firm I loved and was com-
later at a profit. While I’m holding fortable in, and I replied, “Well, I
it — there’s a holding period — it I did that at Drexel for just less need a two-year guarantee because
could be an hour, it could be six than two years. I thought I was I have not gotten this year’s bonus
months — I have to protect the going to be at Drexel for the rest at Drexel, so you need to pay
value by hedging it. Adjustable-rate of my career. me at least that much. Then next
mortgages are very complicated. year, I need to be covered too.”
Because they adjust, there’s option- And damned if they didn’t say
ality involved in the trade and in “fine.” They said, “What’s the num-
the hedge. It’s a lot more compli- Then Peter Karches, who ber?” I thought for a moment and I
cated than trading fixed-rate instru- was this very abrupt kind said, “900 grand.” This was for 15
ments. months. When I said it, honestly, I
of Brooklyn-accented chuckled because it was so absurd,
For example? guy, said to me, “Jack right? I threw out a number that
was so high that it made me just
Let’s say I traded 10-year govern-
Lyness says you’re the laugh to think that someone would
ment securities. If Fidelity wants best, and he wants me to ever pay me that figure at that stage
to sell a billion dollars of bonds, hire you.” of my career.
the Fidelity guy will call Joe the
salesman for Drexel and he’ll say And …?
something like, “I want to sell a
billion dollars of 10-years. What’s So what happened? And they said “fine.” Being a trader
your bid?” “Hold on,” the Drexel and being the kind of person who
salesman will say. And while he’s Morgan Stanley happened. As I men- values my word, I had no choice.
got Fidelity on hold, he’ll press his tioned earlier, I had met the folks at I had priced myself and they had
desktop speaker phone to the 10- Morgan Stanley during the interview accepted. I felt honor-bound to fol-
year trader — me — and say, “Bid, process before I accepted the job low through. It was an incredible
one billion 10-years for Fidelity.” at Drexel. I remained friends with amount of money at 26. It’s not a
I’d say, “one oh one,” which is 101 some of those people. As they grew hard decision, right? Morgan Stanley
percent of par value. So the sales- their business, they started talking wasn’t a bad firm. I wasn’t going
man will reconnect with the Fidelity about bringing me over there. Grad- from a great place to a bad place.
guy and repeat the price: “one oh ually, they became increasingly solic-
one.” If we win, at that moment on itous of me. They were unrelenting What were you hired to do at Mor-
the phone, a billion dollars of 10- in a very nice sort of way. Then gan Stanley?
years just got traded. The salesman one day, the head of mortgages,
will repeat the terms of the trade, Jack Lyness, who was a young star I was hired to play a little bit big-
and the trader will say, “OK.” Now at Morgan Stanley, said to me, “We ger role at Morgan than I had at
Drexel owns a billion dollars in 10- really want to talk. Would you come Drexel. I was still going to trade,
years from Fidelity. It’s going to be in for breakfast with one of the top but I also was going to be respon-
settled in a day. A billion and ten guys in the firm?” sible for the entire nonagency
million dollars is wired to Fidelity guaranteed mortgage trading busi-
from Drexel’s account and the deal But you said you were happy at ness. I ultimately ended up build-
is done. But now that trader has to Drexel? ing that business from scratch. I
hedge that position, because if the started in September 1987. Within a
10-year now moves up or down, I was. But I told myself, I should year and a half or so, I was named
the value of that position will go, even if I wanted to stay at a principal of the firm. At the time,
move; it’s not a billion any more. Drexel. So I went. Then Peter I was told I was one of the young-
It’s more or it’s less. He now has to Karches, who was this very abrupt est principals in the history of
hedge his position until he can sell kind of Brooklyn-accented guy, said Morgan Stanley. I did very well.
— until he can make a profitable to me, “Jack Lyness says you’re the To my surprise, the money that I
trade out of the position. best, and he wants me to hire you. had been guaranteed turned out to
Tell me what we need to pay you, be, in my opinion, less than I ulti-
So let’s say he’s trading ARMs and as long as it’s not completely mately deserved, based on what I
instead of fixed-rate instruments. crazy, we’ll pay it.” I was flabber- produced for the firm.

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THE INSTITUTIONAL
REAL ESTATE LETTER

Other than the money? you’re hired on as a researcher or Those who do typically become the
an investment banker or an institu- real stars in the industry. I already
It was a great experience. But after tional sales guy, you tend to stay in was kind of a budding star trader
about two years with Morgan Stan- that slot. The slot you are hired to at Morgan Stanley. And I had been
ley in New York, an opportunity a trader now for a little more than
came up to move to the firm’s San four years. I thought, “Here’s an
Francisco office, and that appealed opportunity to transcend my slot. If
to me for two reasons. First, my wife On Wall Street you tend I can get this job in San Francisco,
at the time was a Californian. She to get slotted very early I’ll be running both sales and an
never warmed to New York, and I investment banking function.”
had always promised her that if an in your career. If you’re
opportunity arose to move back to hired on initially as a So what did you do?
California, I would take advantage
of that. The other appealing thing trader, you tend to remain I went to one of John Mack’s two
was that the job that opened up in a trader. ... The slot you lieutenants, David Booth, and I
San Francisco was to be in charge asked for the job. He said, “You’re
of West Coast mortgage finance and
are hired to fill is the slot crazy. The guy who just vacated
fixed-income mortgage sales. So that you tend to remain in for that job made less than you did
was particularly appealing. the rest of your career. last year. You’ll never make more
money doing that than as a trader.”
Why? I said, “Look, your presump-
tion is based on me doing the job
On Wall Street, you tend to get fill is the slot you tend to remain in equally well to the guy who did it
slotted very early in your career. If for the rest of your career. before. I’m going to do it a lot dif-
you’re hired on initially as a trader, ferently and a lot better. And you’re
you tend to remain a trader. If And few transcend the slot? going to pay me more.”

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THE INSTITUTIONAL
REAL ESTATE LETTER

CHAPTER 2: Making a Name for Himself

After working a few years as a trader, Penner was given the opportunity to prove himself as an investment banker.
He took on the challenge, determined to do the job differently and better.

When you expressed interest in the While they had to take a small hair- you still retained the risk, it was just
investment banker position, you cut in terms of the loan loss reserves concentrated in your junior piece of
stated you would do it a lot dif- they were forced to set aside to the deal. So that 90 percent piece
ferently and a lot better and, as a cover the remaining 10 percent, they that you didn’t used to have to hold
result, the compensation would be still were allowed to book profits on capital against, you now had to hold
much higher. Why did you believe the entire loan portfolio. capital against because, again, con-
that would be so? Of course, California in particular ceptually, you never sold it. It was
had been in the middle of a bull a financing, not a sale. Well, these
Because the savings and loan S&Ls already were pretty capital-
industry was about to hit a wall. deficient to begin with. If they didn’t
All these S&Ls together with a have enough capital to support the
handful of firms on Wall Street Literally, in two phone retention of the 10 percent junior
had made fortunes trading in resi- pieces they held, they now literally
dential mortgages and mortgage- calls within a minute were wiped out by the 90 percent
backed securities. A good part of of each other, I sold they thought they had moved off
those fortunes were derived from their balance sheets.
capitalizing on accounting rules that the hardest things I’ve
were just abruptly changed. The ever sold in my life. Do you think the legislature’s inten-
new accounting laws were going to tion was to torpedo the industry, to
create both opportunities and prob-
The whole commercial blow it out of the water?
lems for players in the industry. mortgage–backed
One of the most obvious of these, securities market — the Probably. They had to know they
at least to me, was the pending cre- were putting the entire S&L industry
ation and imposition of new capi- entire asset-backed out of business. But in doing so,
tal guidelines. What that ultimately securities market — they created a field day of oppor-
meant was that all of a sudden, tunities for a new class of investor.
these S&Ls were going to become probably would not exist The whole opportunity fund sector
hugely capital deficient. All of them they way we now know it of the commercial real estate invest-
would need to fix that deficiency ment management business was cre-
quickly or else go out of business. if not for that trade. ated, thanks to the RTC and FIRREA.

Which many of them did. So where and how did you and Mor-
market for real estate. So there were gan Stanley enter the picture?
Most of them. They really had no via- virtually no losses in 1987, 1988,
ble way to get into compliance with even in 1989. They basically never I wasn’t the only one, but I certainly
the new regulations. The new hurdle had to book an actual loss reserve. was one of the first on Wall Street
simply was beyond their reach. Because of the accounting treatment to recognize the opportunity. I had
in place at the time, they were able grown up in the S&L industry, and
What specifically did you focus on? to originate an ARM at say 98 cents I understood those entities and their
on the dollar. Then they could turn regulations very well. My new job
I focused on the senor/sub securiti- around and sell the senior piece at at Morgan Stanley was to help our
zations, which were all the rage in 106 cents on the dollar. They’d keep former trading partners as best as I
the late 1989s. Up until the FIRREA the junior 10 percent but book it at could, and to make some money for
legislation, the accounting rules that the same 106 cents on the dollar. the firm in the process of doing that.
governed those transactions permit- It was pure alchemy — originating My team and I called on Western
ted S&Ls to retain the junior 10 per- loans at 98 cents on the dollar and Federal, which had been one of our
cent classes and still be treated as selling them at 106. better clients. I alerted them to the
though they had sold the other 90 But when the FIRREA legislation impending problem that they were
percent. They were able to recog- passed, the accounting treatment facing. They had about $550 million
nize the profit on the 90 percent changed — and it changed retro- of B-pieces on their books, which
they had sold, while holding the actively. Now, the treatment was if reflected 10 percent of the roughly
remaining 10 percent at the same you held that junior 10 percent, it $5.5 billion in underlying single-
price that they sold the senior 90 was as if you never really had sold family residential mortgage loans
percent positions, less the reserve. the senior 90 percent. The logic was, that they had originated and 90 per-
December 2006 ■ THE LETTER ■ www.irei.com 7
THE INSTITUTIONAL
REAL ESTATE LETTER

cent of which they ultimately had fee for doing it plus a success fee like Westinghouse Financial and ITT
packaged and sold off. They barely based on the price we achieved. It Financial. Neither one of them was
had enough capital to support their was an incredible deal for us, but it sure they wanted to buy any part of
$2 billion balance sheet, so as you was an incredible deal for Western the portfolio, let alone the entire port-
can imagine, they didn’t have nearly Fed because it solved what until folio. After scanning the entire coun-
enough equity to support the $5.5 then had looked to be an unsolvable try, they were the last two to whom
billion in assets that they were going problem for them. The trade that we were still talking.
to have to bring back onto the bal- resulted from that contract was a
ance sheet in the very near future. landmark trade because it essen- Did they know they were the last two?
To comply with the new capital tially created the first market for
requirements, they’d have to raise B-pieces and, in doing so, helped No, of course not. Things were look-
a fantastic amount of new capital. It stimulate the creation of the entire ing a bit shaky, so I decided I was
just couldn’t be done. They had to asset-backed community sector of really going to make a bold move.
find a way to move the 10 percent the business. Until that trade was I called ITT Financial and I said,
“Look, we just sold all of the non-
negative amortization pieces. They’re
gone. And the same buyer is seri-
The trade that resulted from the contract was a landmark ously looking at the negative amor-
trade. It essentially created the first market for B-pieces tizing B-pieces, so if you want to
buy into this deal, that’s the only
and, in doing so, helped stimulate the creation of the thing that’s left, and it won’t be left
entire asset-backed community sector of the business. for long.” Again, there were only two
viable players left, and they were the
only ones we believed could have
bought either part of the deal.
pieces off the balance sheet, so they executed, no B-piece had ever
could avoid re-inheriting the 90 per- traded hands. What did they say?
cent that they had sold.
The problem was nobody had How were you able to develop a mar- On that very phone call, they said,
ever sold a junior or B-piece, ket for an interest that had never “OK, we’ll buy it.” So next we called
because who would buy it at 106 been sold before? Westinghouse and told them, “The
cents on the dollar, which is the negative amortization stuff’s gone.
price at which they were holding it It was even more challenging than If you want the other stuff, you bet-
on their books? Everyone knew it it looks at face value. The interests ter move fast.” Although it really
wasn’t worth 106; given the turmoil we were trying to sell were com- wasn’t going anywhere fast, they
in the market just then, it probably prised of two kinds of ARMs, based said “OK” right there on the spot.
wasn’t worth 90. on two different kinds of adjust- Done. Literally, in two phone calls
ments. There were ARMs subject to within a minute of each other, I sold
What was the solution? monthly adjustments with potential the hardest things I’ve ever sold
for negative amortization and there in my life. The whole commercial
The solution was the nonregulated were ARMs subject to semiannual mortgage–backed securities market
finance companies. They really adjustments with no negative amorti- — the entire asset-backed securities
were the only entities at the time zation exposure. market — probably would not exist
that would even be a candidate to the way we now know it if not for
buy them. Another S&L couldn’t buy Negative amortization? that trade. Because if you can’t sell
them, because they then would be a B-piece, you haven’t sold anything
subject to the same reserve require- Negative amortization means that from a regulatory and reserve per-
ments, i.e., as if they had bought the the borrower is paying at a lower spective. Securitization as we know
entire loan package. The banks and rate than he owes, and the princi- it today exists because of the mar-
insurance companies couldn’t buy pal balance grows accordingly. Nat- ket we created that day for B-piece
them, because they were now being urally, those that have exposure to positions.
governed the same way as were the negative amortization are perceived
S&Ls. No regulated financial insti- to be more risky than the others. That What do you think might have hap-
tution could buy them. The only was the bigger part of Western Fed’s pened if you hadn’t gotten the deal? If
potential buyers left were the unreg- B-piece portfolio, loans subject to some other firm had gotten the deal?
ulated finance companies, which at potential negative amortization. Due
the time were more numerous than to regulatory prohibitions and risk I’m really not sure. The funny thing
today, the lesser sophisticated ones appetites, there were only a few com- is we almost didn’t get it, which
having since gone out of business. panies who could even be the least taught me another lesson that I
I convinced Western Fed to hire bit interested in purchasing loans with was to apply later in my career. I
Morgan Stanley and pay us a fixed those kinds of characteristics: firms gave Western Federal the insight

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REAL ESTATE LETTER

first about the fact that they were ket? You’re not going to pick the sarily the guys with the most cre-
going to have these huge prob- one with the lowest fee, because ative ideas or the guys that were
lems, with the accounting changes that firm may not be the most quali- the smartest, although those things
coming down the pike. I was the fied. Because this trade is so critical are quite handy too. What mattered
one who advised them that they’d to the future of your firm, you’re most to me always was: Are these
better get ahead of those changes, going to hire the person — the per- people trustworthy? Are they like-
that they’d better get these B-pieces son, not the firm — you believe is able? Are they committed to doing
off the books as soon as possi- going move heaven and earth to whatever it takes to get the job at
ble, before the accounting change make this thing happen.” hand done? When the client decides
began to go into effect. Because, I I was right. I was that person, my who they’re going to pick, those
warned them, Western Fed essen- team was that team and our firm was qualities are going to be the gov-
tially said, “Thanks for the idea. that firm. We got the deal because erning qualities. They’re going to
We’re going to invite you and five look at my guys and think, “I like
other firms in to make proposals that guy. I trust him and I believe
to us as to why we should hire in his ability to get the deal done.
you to dispose of these B-pieces.” People choose people. Here, I’ll give him Goldman Sachs’
Giving them the idea got me in the best ideas and let him do it.” I think
group of six, which was good, but it People don’t choose I succeeded in accomplishing that
didn’t necessarily get me the deal. firms. They don’t choose objective at Nomura/Capital Com-
When we came back maybe a pany of America. I think we became
week or two later, I had all of our
ideas or creativity or what we became as quickly as we
beautiful Morgan Stanley pitch books value competitiveness. became it — and we became it very,
together and my four or five bright very quickly — largely because of
associates, who had been working the character of our people.
with me on the Western Federal
deal. There we were, one of five they knew I understood how impor- So it was a pretty lucrative deal?
or six firms that had been asked to tant it was and I already was think-
make proposals. We’re waiting in ing of how to move heaven and Because of the compensation for-
the lobby for our turn and coming earth to make it work. mula we had negotiated, we got a
out of the boardroom was a bunch fee of more than $10 million to do
of guys in pinstripe suits. We walk in And was there a lesson there too? that deal, which then represented
and notice they’ve left some of their the biggest profit in the history of
books, and it was Goldman Sachs. People choose people. People don’t Morgan Stanley for this kind of a
We saw they had brought their beau- choose firms. They don’t choose transaction.
tiful, shiny pitch books with them, ideas or creativity or value competi-
too. At that moment, something just tiveness. The client always is going But not so today.
clicked for me. Here’s Western Fed, to take all the best ideas. Why not?
which is now the recipient of six It’s in his best interest. He is always Today, $10 million for completing
different pitch books all about how going to take the most aggressive a deal is chump change. But that
this deal has to come down — price pricing, the most aggressive struc- simply reflects the changes that have
indications, structures, creative ideas. ture. When it ultimately comes time occurred in the world of investment
They’re going to have them all, to make a selection, he’s going to banking since then. Back then, it
right? How were they going to pick go to the guy he likes the best and was just huge.
one versus the other? These were all who he think is really going to get
first-rate firms. the deal done. He’s going to say, Obscene?
I then realized what was going “Hey, I liked your proposal, but you
to happen. I realized it before the didn’t think about this idea or that Not obscene. But huge. We earned
meeting. I looked at the Goldman idea. Maybe if you incorporated it and were entitled to it under the
Sachs pitch books, and said to the those ideas. And the pricing was a stipulations of our contract.
Western Fed guys, “Look, we’re the little off. You can improve it by this
last group to come before you to or that. If you could do those things, How did Western Fed feel about it?
make our pitch. You talked to a I think we can pick you.” Why not?
large number of very, very smart He’d be acting in his own best inter- They were happy. But we had
people. They’ve given you some est. That’s how deals really get done, done better than even we had
great ideas, competitive pricing, all I realized at that moment. hoped to do. So David Booth
that other stuff. But you’re not going called me into his office and said,
to really care about that. You’re not How did you apply that lesson later “Congratulations. I need you to
going to pick the guy who gave you in your career? give back some of the profits. You
the best price, because who really made too much money.”
knows what the best price is going Whenever I had the opportunity to I was stunned. Of course, I didn’t
to be in such an undeveloped mar- build a team, I didn’t choose neces- agree with him because it had

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REAL ESTATE LETTER

been a fairly negotiated deal, and to prove to you beyond a shadow that it’s ever happened, before or
the client was more than happy of a doubt that we truly are con- since, anywhere on Wall Street.
with the outcome and the fee. But cerned about your firm’s financial
I took Bob Thompson, who was well-being. Then I pulled out the What happened next in the develop-
the CEO of Western Fed to lunch envelope. I said, “I’m going to give ment of this business?
in Marina del Rey. I figured I’d get you a million dollars back because
some mileage out of this because we feel we made too much money. Well, because of that one trade,
when does Wall Street ever give We didn’t know the deal was going we instantly became the go-to firm
back money? We had a very nice to go as well as it did. And we for those kind of transactions. No
lunch and I said to him, “Bob, Wall care. You’re at a precarious time one had ever done anything like it
Street firms always charge for their in your firm’s history because of before. All of a sudden, we were the
services based on long-term rela- the accounting regulatory changes. premier firm on Wall Street in the
tionships. So I’m going to do some- So here’s a million bucks.” He was asset-backed security sector because
thing today at this lunch that’s going completely in shock. I don’t know we were the B-piece guys.

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REAL ESTATE LETTER

CHAPTER 3: Goodbye Wall Street

The FIRREA legislation changed accounting regulations retroactively. While this caused chaos
for the S&L industry, it represented opportunity for others. Working with Morgan Stanley,
Penner was one of the first in the industry to help S&L companies sell off B-pieces.

Eventually, your relationship with acquired about $75 million in loans finally assembled. It sure seemed
Morgan Stanley fell apart. The Wall on which he wanted Morgan Stan- like a great way to enter the secu-
Street Journal quotes you saying that ley to supply a leverage line. Since ritization business in the dawn of a
you ended up being the scapegoat. there was no debt currently on the new era and, consequently, I was
Let’s talk about your departure from portfolio, our risk, he argued, would very supportive.
Morgan Stanley.
So what went wrong?
Let me tell you what really hap-
pened, from start to finish. There Every day when you opened Nothing went wrong. And every-
was a guy who had once been a The Wall Street Journal, thing went wrong.
star at Drexel when I was there. He
was in the Los Angeles office and you couldn’t help but Explain.
his name was Richie Hollander. He read about how Cigna or
ran the mortgage sales department, When Rich first came to me with
and he assembled a group of people Travelers or the Pru or Met the deal, I agreed this was a great
that were supposed to be covering Life was losing millions of opportunity. He already knew some
all the S&Ls on the West Coast for of our executives via the Drexel con-
everything: mortgages, junk bonds, dollars, firing their whole nection, but it was a new relation-
you name it. Rich was a tenacious, staff, running out of and ship for Morgan Stanley, and his
aggressive moneymaking machine. company essentially was a new
That’s how he functioned, and he away from the real estate company. I was extra careful.
was very, very good. When Drexel business. Everyone was First of all, I no longer was a
exploded and got shut down, Rich’s trader. A trader is the only person
operation shut down. So Rich left and
heading for the exits. at a Wall Street firm who has the
started a company called Signature. authority to commit firm capital. I
The Signature Group was created was in an investment banker posi-
in the wake of the S&L debacle, kind be very low. He was thinking some- tion, so I had to introduce the deal
of around or just before the RTC thing in the neighborhood of 40 per- to a trader, because the trader has
period, in recognition of the fact that cent to 60 percent loan to value, or to approve the deal; the investment
there was a dislocation occurring in even something less than that. So banker doesn’t have the authority
the mortgage markets. Rich really our exposure to these assets would to do so. I went even one step fur-
wanted the Signature Group to be have been something less than 60 ther, and I encouraged Dave Booth,
like a hard money lender, a buyer cents on the dollar. The plan was who was one of John Mack’s chief
of distressed assets. At that time, the for Rich to take that money and buy lieutenants to come to Los Angeles
market was very dislocated. It was more loans. Then we’d do a securiti- to take a look. So he came and
so dislocated that it actually was zation of all these loans and roll the met with Rich and visited with the
too early to fill the role that Rich money again. firm. He thought this was going to
wanted to fill. His financial partner Morgan Stanley never would have be a great relationship for Morgan.
at the time was the soon-to-be ill- made those loans. But there was The trader, Kevin Rodman, who did
fated Executive Life. Rich came to opportunity to buy into that portfolio the repo financing lines also got
me at Morgan Stanley and explained at roughly 60 cents on the dollar and involved in the deal, and ultimately
that he bought or originated a lot of then make money on the financ- agreed to lend Signature Group
these high-yielding mortgages and ing line because we were able to their money.
purchased a lot of distressed mort- borrow at a healthy spread to what A repo contract typically is writ-
gages at deep discounts — all with we would have been able to charge ten with a six-month or a one-year
zero leverage. Rich. We’d be making good money term. At expiration, it’s renewed for
At the time, the commercial mort- on the financing end, and we’d only a period of time. Or else it’s not
gage markets looked more oppor- be exposed 60 cents on the dollar to renewed, in which case, the princi-
tune than the single-family mortgage these assets. Then we’d eventually pal balance is due. I think we did
markets, primarily due to the unfold- earn fees on the securitization of the the Signature deal for six months
ing of the S&L debacle. Rich said he loans, once the whole package was or a year. This was 1989 and the

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THE INSTITUTIONAL
REAL ESTATE LETTER

commercial real estate market was in Yes, they were, but as a trader In this case, it was even more dif-
turmoil. Every day when you opened you’re taught to keep your cool in ficult, because my wife and I had
The Wall Street Journal, you couldn’t the tough situations and make dis- just had a son. I had just turned 30,
help but read about how Cigna passionate and economically sound and I had no job and a three-month-
or Travelers or the Pru or Met Life decisions. We would have lost noth- old baby on my hands. I thought
was losing millions of dollars, firing ing if we had just left the situation of myself as being super-success-
their whole staff, running out of and alone and agreed to renew the lines. ful. I felt I touched so many people,
away from the real estate business. But we screwed ourselves as well as that I was on this great career path,
Everyone was heading for the exits. Signature. So now we’ve created a and that I was an important part of
The Japanese and their U.S. property little liquidity crisis for Signature. The everything I was doing. I accom-
investment positions were imploding name Signature is now like AIDS. plished a great deal, started up a
as well. No one knew where things Anyone attached to the deal is being new business for the firm, had a
were heading. Then, over here on treated as if they have AIDS. And lot of people that worked for me
and with me and our clients. Then I
found myself taken out of all that.
I’ll never forget the feeling …
I had gone from the day before having tons of maybe it was the first day of not
going back to work … of waking
responsibilities and not a minute free — whether it be up in my bed in Mill Valley [Calif.],
e-mails and phone calls and all kinds of stuff going on where I had a small house I was
in a very hectic, chaotic, sucessful business life — to renting with my then-wife. It was
8:00 in the morning, then 8:30 in
being finished. the morning, and 8:30 became
10:00, and the phone wasn’t ring-
ing. Nobody needed me. I had gone
the sidelines, there was this one stu- now I start hearing my name being from the day before having tons of
pid little fledgling investment com- brought up in these discussions. responsibilities and not a minute
pany — the Signature Group. Our A few months into this process, free — whether it be e-mails and
deal with them was very secure. We I got my review from my boss, Ken phone calls and all kinds of stuff
were exposed to only 60 cents on the Janney, for my year-end bonus. going on in a very hectic, chaotic,
dollar, and they had made and bought Ken said, “Your bonus this year is successful business life — to being
those loans at very good prices. They going to be 350 grand,” which was finished. Those were extraordinarily
were all money good loans; there was about a million and a half less than lonely moments for me. I was very
very little if any risk to our capital. it should have been, based on what surprised and disappointed because
But because everyone was reading I had produced. people that I had really done — at
The Wall Street Journal, fear of real least, in my mind — great things for
estate gripped everyone. So the word How did you respond? their careers, people whom I had
came down from on high at Morgan touched and for whom I cared very
Stanley that we don’t want any of I just looked at him said, “Three much, and for whom I would have
these kinds of loans on our books hundred and fifty? Ken, you could been there in an instant, were not
anymore. I’m told to tell Rich that his have at least paid me fairly and there for me when I needed them. I
line is expiring in two months, and then fired me.” I thought to myself, felt abandoned and I felt like, “Wow!
that we’re not going to renew the I really don’t need to be here any- You really are alone in this world.
lines. We’re basically going to put him more. It’s not the right place for me It’s pretty sad.”
out of business. Because there was anyway. So I left. Did I get forced
absolutely no way in the world that out? Yeah, sort of. But I wasn’t fired; Many in the industry have been
he was going to be able to refinance I left on my own accord. It was my there, done that.
those loans in the next two months. choice. I probably could have stayed
No way. Even if I gave him another and worked the thing out, but I had I know it’s not an unusual story,
year, let alone two months. So I had had enough. but it still hurts. Particularly since I
to go to a guy who I’ve known per- personally made such a concerted
sonally, and basically tell him, “You’re So what happened after your depar- effort to create a place that had great
screwed and we’re the ones who are ture from Morgan Stanley? camaraderie, where people genu-
going to be doing the screwing.” inely cared for one another and, I
I did it. It was my job. I said, Well, I had what I believed to be a really believed felt cared for them-
“Hey, look, I’m really sorry, Rich, but super-successful five years with Mor- selves. I started to re-evaluate what
they’re pulling your line. I strongly gan Stanley, so just as it had been at really had been created and what
oppose that decision, but it’s not my Drexel, it was hard to leave. Those really must have happened within
decision to make.” both were hard moments for me, my group at Morgan Stanley. I
and hard moments sometimes pro- started to realize that perhaps I had
But those were scary times for lenders. vide the best learning experiences. it wrong. I started feeling that now

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REAL ESTATE LETTER

I’m all alone, and nobody whom I and we were able to persuade Car- And who introduced you to Barry?
had worked with really cared. Cer- gill Financial in Minneapolis to back
tainly no one called and said, “Hey, us up on a bid for a pool of mobile A guy named T.J. Hyman. T.J. was
we miss you. How are you doing?” home park loans. Ken Duncan ran the an ex-Trammell Crow guy who was
It was really a bummer. group at Cargill at the time, and they operating as a freelance broker-type
were a bunch of young, very smart, of real estate guy living in Boulder,
What impact did that have on your very aggressive financial types. Colorado, who in turn had been
outlook for the future. introduced to us by a guy named
And this was based on a previous Dan Abrams, a lawyer in New York
It’s funny. When you get into that relationship with Cargill from Mor- who subsequently worked for me
line of thinking, you start having gan Stanley? at Nomura but whom I had known
very goofy thoughts. By that time, I from a prior relationship. T.J. knew
had amassed a net worth of about a Not really. I had never met them, Bob Faith from Trammell Crow,
million or a million and a half dol- but I’d heard of them because which is how he met Barry. So T.J.
lars — not bad for a 30-year-old.
But I started budgeting as though I
had earned the last dollar I was ever
going to make. I started thinking and Both Steve and I realized the commercial mortgage arena
acting as if I had had a really, really
successful early career and that now
was the future opportunity, and that the residential side of
it was all over. I was finished. How the business — which is where we had served most of our
am I going to live my life? careers — was really not going to be as opportune.
Finally, I came to my senses and
realized that I couldn’t continue
to just sit around feeling sorry for
myself, waiting for the phone to people at Morgan were dealing with connected me to Barry, and Barry
ring or for somebody to help me. them at the tail end of my tenure and I became fast friends, which
Besides, I also started to wake up at the firm, and they were being led to a very profitable relationship
and realize I was not alone. Steve talked about as a good group to for the both of us. But first, I had
Williams was one of my right- deal with. Steve and I studied this to understand what his company
hand guys at Morgan Stanley and a mobile home park portfolio that was up to.
good personal friend and was also the RTC was selling, put together
involved in the Signature Group. a pitch book, sent it off FedEx to And what was that?
I assumed he got screwed on his Minneapolis — and Cargill invited
bonus like I had been and, like me, us to visit. We went there the next They basically were formed to buy
might be feeling like his future with week and right in the middle of cheap multifamily from the RTC,
the firm had been compromised. So the meeting, they said, “Fine. We’re located mostly in Texas and the
I asked him, “Steve, would you con- done.” It was really amazing. And Southwest. He had money and he
sider coming to work with me, and God, we were so happy. So we had a pretty good idea of where
we’ll start something up together?” bid on this RTC portfolio of mobile the early opportunities lay — long
He just jumped at the opportunity. home park loans. In order to make before most folks had figured
Steve could have surely stayed at the deal work, we needed to iden- things out. I started to explain to
Morgan Stanley and gone on, even tify a B-piece buyer. Someone had Barry what was going on with the
though he had some taint associated introduced me to Barry Sternlicht, RTC loan sales. He hadn’t really
with him from the Signature Group who had just started Starwood Cap- been a finance guy per se, and
deal. So there we were, out in the ital with a partner. he didn’t really know a lot about
cold, on our own. This guy — Bob Faith was his securitization or B-pieces or any of
name — had come from Trammell that stuff at that stage of his career.
What was the premise for your new Crow and Barry had come from I got him up to speed fast and he
business? JMB Realty Corp. Both Barry and committed to buy the B-piece we’d
Bob were about the same age — be creating when we securitized
Both Steve and I realized the com- about the same age as me at the that mobile home park deal we
mercial mortgage arena was the future time. They got together and orga- had been circling — all dependent,
opportunity, and that the residential nized a partnership that they called of course, on our ability to win the
side of the business — which is where Starwood Capital in Chicago. They deal. I lined up this powerhouse
we had served most of our careers — were funded initially with about $65 team of Cargill and Starwood —
was really not going to be as oppor- million of equity from a couple of the early Starwood — and it was
tune. We started Magellan Financial. wealthy New York families, the Ziff all ready to go. But unfortunately,
Initially, we had the notion of bid- family primarily, and the Burtons, we ended up losing the auction.
ding on some of the bulk sales that another old-line New York family. Merrill Lynch won. I think we fin-
the RTC had just started conducting, So I got to know Barry. ished second or third. But through

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THE INSTITUTIONAL
REAL ESTATE LETTER

the process of organizing the bid, going to be a securitization of the He said, “Well, we’re already
we got to know Cargill very well, loan package, I wanted to be paid pretty far down the road with some
and I got to know Barry Sternlicht both for arranging the initial financing other people, including Daiwa and
at Starwood very well, which ulti- and for the subsequent securitization. Salomon Brothers.”
mately led to Magellan doing a I approached Cargill on Starwood’s I said, “Well, would you at least
bunch of deals. One of those deals behalf and we did that deal. give me an opportunity to look at
was with Starwood and Cargill. the deal?” He agreed and asked
What else did you do at Magellan? when we could come down to visit.
Explain. Now, I’m calling from San Francisco,
Remember Dan Abrams, the lawyer and he’s in Boca Raton. I said, “How
Barry quickly went out and spent from New York, who had intro- about tomorrow? I’ll be there in your
his $65 million in equity without duced us to T.J? Dan had a client office tomorrow.”

How did he respond?

Everyone on Wall Street knows that bull markets I think he liked that. Real estate
people like Lenny are a lot like
come and go. Who knows if they’re even going to bond traders. They’re aggressively
have a job next year? It’s kind of like being a running entrepreneurial and they respect that
when they see it in others. Steve
back in the NFL. Your career is not all that long, so Williams and I flew down to Boca
you have to make as much as you can make while Raton. We got there in time for din-
you’re still able to make it. ner the next day because of the
time change, even though we had
departed SFO first thing that morn-
ing. We went to dinner with Lenny
any leverage, buying 13-, 14-cap named Concord Asset Management, and his brother Bobby.
apartments in Texas and the South- which was a company owned by The next morning, we had a
west. But he had no mortgages on two brothers, the Mandor brothers. meeting in their office with their
those properties. They had lived and worked in New financial guys, where they laid
York and just recently had moved out the deal that they were try-
Why? to Boca Raton, Florida. They were ing to do. Immediately it was very
old-line syndicators from the ’80s obvious to both Steve and me that
At that time, no mortgage capital who were in the retail business there was a lot wrong with their
was available. I told him, “You kind and owned a big portfolio of shop- deal. They were looking at doing
of shot your wad. You spent your ping centers that they had rolled a very big borrowing, but they
equity without any leverage at all.” up from all of their smaller partner- were going to encumber proper-
It didn’t take him long to figure out ships. The Mandor brothers were ties very inefficiently. Although
that he had made a mistake. He looking to do a portfolio financing the way they were proposing to
said, “What should I do?” And I said, but, again, there was no financ- structure the deal would have been
“I think I could persuade Cargill to ing available in the market at that really beneficial to the lender, it
provide you with a line that would time. They were talking to Andy would have been just the opposite
enable you to take your $65 million Stone at Daiwa, and he saw an for them. Steve and I went into a
of apartments that you just acquired opportunity to supply the capital private room and tore the whole
and pledge it to Cargill in order to they wanted via a securitization. deal apart and put it back together
borrow enough capital to purchase They were looking at doing a $225 again the way in which it should
an additional $100 million in prop- million borrowing, and they were have been structured. It took us
erty. Essentially, you’d buy another talking with Andy about doing the about an hour. Then we met with
$100 million of assets and pledge all deal, even though at the time he them again and said, “Look, we
$165 million against a $100 million was focused primarily on buying could just bid on this deal the same
borrowing.” stuff from the RTC. way that the others are bidding and
Dan suggested I call Lenny Man- maybe you’ll pick us and maybe
What did Barry say? dor, the CEO of Concord, which you won’t. But frankly, we’d rather
I did. I said, “I’m calling because just tell you the truth of why this is
He said, “Do you really think you Dan tells me you guys are in the a stupid thing for you to be doing.
could do that?” I said, “Yeah. I’ll middle of looking at doing a fairly You shouldn’t be doing a $225 mil-
structure the deal for you, and I’ll large financing.” He explained the lion deal. You should be doing a
negotiate on your behalf with Car- deal to me, and I said, “Based on $100 million deal at the most. The
gill, but you’ll also have to give what you’ve told me, I think I could rest of these properties are already
me the securitization business.” be very helpful to you, and I’m very encumbered with more efficient
Because the take-out for Cargill was interested in working with you.” debt than you’re about to replace

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THE INSTITUTIONAL
REAL ESTATE LETTER

it with today, because today’s bor- really make money are fairly narrow. franchise, to jeopardize or tarnish
rowing market is very bad. There’s Every year, your year-end bonus that reputation?
no point in refinancing $125 mil- depends on what you produce.
lion of existing loans that don’t There’s no such thing as vesting OK. So what happened with the Con-
need to be refinanced. You’re just in bonuses over time based on long- cord deal?
going to create fees and profits for term productivity. This creates an
the lender that you don’t need to underlying incentive to try to make We thanked them for giving us the
pay because you already have bet- as much money off every deal that opportunity to present our findings
ter loans in place on these proper-
ties today. Instead, you should do
a smaller deal, refinancing just the
assets with loans coming do, which I always thought of myself as a personal franchise.
is bad for me to tell you because
my fee and my profits are going to Deep down I always knew I might not be at Drexel
be smaller, but it’s the right thing or Morgan Stanley or Magellan forever, but I would
for you to do, and I believe in
doing the right thing.” always have my personal franchise, my reputation.

How did they respond?


comes along, because each deal just and told them that we had to catch a
I think they were blown away. I could be your last. Everyone on Wall flight back to San Francisco. We liter-
don’t think they’d ever met anyone Street knows that bull markets come ally made our presentation, thought it
on the other side of the negotiat- and go. Who knows if they’re even went pretty well, and said goodbye.
ing table who was altruistic enough going to have a job next year? It’s So we left to the hotel to gather up
to tell them the truth and what’s kind of like being a running back our things, catch a cab and head to
best for them. But I have always in the NFL. Your career is not all the airport to catch our return flight
adhered to the philosophy that if that long, so you have to make as to SFO. The hotel was adjacent to
you do what’s right for the client, much as you can make while you’re their offices in Boca Raton, and as
you get paid more in the long run still able to make it. Because there’s I walked into the hotel room, my
because there’s plenty of money no long-term compensation, for the phone was ringing. I answered the
to be made on repeat business. I’d most part, the system creates this phone, thinking it was housekeeping
much rather have a relationship short-term orientation, which pro- or the front desk wondering when
and make money fairly and hon- motes an attitude best characterized we’re going to check out. But it’s Len-
estly over a long period of time as: “Screw the client today because ny’s financial guy, who says, “Could
than screw you in one deal. Eventu- who cares about tomorrow? Tomor- you come back here?”
ally, everyone finally realizes when row may never be here. There’s “Sure.” I said, “When? We’re tak-
they’ve been screwed and when plenty of other clients, so even if ing off in a little bit.” They said,
they do, it’s the last time you’ll ever you don’t get to screw that particu- “Now. Right now. Can you come
do any more business with them or lar client again, there will always be back to our office right now?” I said,
anyone they know. another client you can screw, until “Well, you know, we have a flight.
the game is finally over and you’re We’ve kind of got to leave right now
Sounds pretty basic. ready to leave the field.” That’s the for the airport, but it sounds like
way it has been on Wall Street. But it might be worth our while.” He
It should be, but unfortunately the I never bought into that. I know goes, “I wouldn’t be asking you oth-
way things are on Wall Street fosters that there have been strides taken to erwise.” So we dropped everything
a short-term mentality. address this misalignment, but back and headed back to the same offices
then it was pervasive. we had just left five minutes ago.
Character? We’re sitting in their offices with
So what philosophy did you buy into? Lenny and Bobby and their financial
Not character, flaws in the sys- guy and they say, “You’re hired.”
tem. The way the system has been I always thought of myself as a Just like that. “We like your style.
designed promotes weak alignments personal franchise. Deep down You got the deal.”
of interest between the bankers and I always knew I might not be at “OK, great,” I said. “When do you
their clients. Drexel or Morgan Stanley or Magel- want us to get started?” And he said,
lan forever, but I would always “You see that conference room over
Explain. have my personal franchise, my there? All of our stuff on the deal is in
reputation. These firms didn’t own there. Get in there and start working.”
The careers for most people on Wall my reputation. I owned my reputa- That’s how we got our first
Street are fairly short lived. The win- tion. My reputation was me, and deal. That was our first big deal
dows of time within any one firm I owned me. Why would I want at Magellan, our first assignment,
through which you can enter and to do anything to jeopardize that even before we did the RTC bid,

December 2006 ■ THE LETTER ■ www.irei.com 15


THE INSTITUTIONAL
REAL ESTATE LETTER

which as we discussed, we didn’t Teachers early on, while the rating I think that Teachers at the time was
win. Even before we did the Star- of the deal was still in process, and an incredibly bureaucratic, slow-
wood deal. We got this $100 mil- said, “Here’s the Concord deal.” We moving entity. No matter how good
lion Concord deal to work on. It started going through the sales pro- a deal might have been, if it didn’t
should have been the easiest deal cess with the various folks at Teach- fit their box — and they were notori-
to do because it was 20 or so prop- ers who would be underwriting and ous for this — they had a hard time
erties located all over the Southeast, doing the deal with us. figuring out a way to make it hap-
a nice diversified pool, with about pen. I’m also sure that there were turf
a $100 million borrowing against And that was when? issues. The real estate guy probably
probably, easily, $200 million of said something like, “This is a great
value, so this is a 50 percent loan- Let me see. We started Magellan in deal, but it’s a real estate loan and I
to-value deal. They were not even January of 1992. I would say we got ought to do it.” While the bond guy
sensitive on terms. to Teachers in May of 1992. They probably was saying, “Well, if it’s a
But we didn’t have the $200 mil- loved the deal. I mean, how could bond and it’s rated AA, it belongs in
lion, or $100 million, to lend them, you not like it? It was a terrific real my domain.” Or vice versa; it doesn’t
so obviously we were serving not estate loan, 50 percent loan-to-value belong. So I’m sure that there were
as principals but as agents. We were crossed, and an incredibly cheap AA behind-the-scenes turf battles going
their representatives; we were their bond, 200 over, non-call. However, on. The point is that if an entity can’t
investment bankers, hired to struc- getting them to do the deal was deal straight with the client, they
ture and, ultimately, sell the deal. So another matter altogether. shouldn’t deal with the client at all.
we took that deal to the rating agen- The client should never have to suf-
cies to start the process of getting How so? fer for bureaucratic ineptitude or
it rated. And that’s how this whole internal turf issues. I’m sure that was
CMBS model really got started, with Well, I started at Nomura in Febru- a big part of it.
the Concord deal. ary of 1993, and it was Nomura that But the good news for us was,
finally closed the deal. So from May I realized we could really make
And who did you take it to? of 1992 to February of 1993, the deal a tremendous impact in the real
was still in committee discussions at estate lending industry by creating a
We went to S&P first. We started Teachers — investment committee, seamless process for the customer,
working with S&P on developing appraisal committee, this commit- and by being truly responsive to
the models and approach for analyz- tee, that committee. Can you imag- the customer, by giving them what’s
ing these kinds of deals, evaluating ine? And this is a deal they liked! It promised, and by giving them a fast
the benefits of cross-collateralization was rated AA by S&P. Fast forward, yes or no, by bringing what I call
and diversification and so on and so it’s now April of 1993 and I’m now “the bond trading ethic and style
forth. The indication early on from at Nomura, and the deal still hasn’t and responsiveness” to the busi-
S&P was that we were going to get closed. I brought the deal with me ness. Because in the bond business,
a AA rating. Then Steve and I asked from Magellan to Nomura to fin- millions, even billions, in trades
ourselves, “Who should we bring this ish off at Nomura, and it ended up are executed based on trust. In the
deal to? Who’s the bond buyer that’s finally being closed by a joint ven- bond business, your word is your
going to buy these AA rated commer- ture between Magellan and Nomura. bond. And that’s the other thing I
cial mortgage–backed securities?” No So again, now it’s April of 1993 and realized — bond trading and real
one had ever bought a commercial Teachers has sat on this deal for a estate lending were at the opposite
mortgage–backed security, so who year. They are still asking questions. ends of what you might call “the
were we going to go to? They still are looking for this docu- ethics spectrum.”
ment and that document, or this fact Bond trading is one of the only,
And the answer was …? or that fact We couldn’t believe it. if not the only, businesses in Amer-
But it was great because I really got ica where an oral commitment is
Well, we figured we’re going to to see how poorly the real estate a binding contract. It has to be
go to a firm that has a big bond- industry is serviced by the lending because everything happens on
buying presence and a big commer- community. the phone. Until 1988, calls weren’t
cial real estate lending process, fig- Here is a deal that’s a no-brainer. even recorded. It was such an ethi-
uring there’s some crossroad that we I got to see how Teachers, argu- cal business that there were very
can find within that institution that ably the largest or among the largest few out-trades; people were hon-
can understand this deal, because real estate lenders in the country, orable; you gave your word and it
there would have to be some collab- treats its clients. It was unbelievable. meant something. It meant every-
oration between those two depart- I realized this was both a problem thing. That’s the ethic in which I
ments within one firm. So we picked in the industry and an opportunity was trained as a young person, and
Teachers [Insurance and Annuity for Nomura and me. it was the ethic I wanted to create
Association]. They were huge in for the real estate lending business.
bonds and they were huge in real In retrospect, what do you think was
estate and mortgages. We went to the problem at Teachers? But it wasn’t?

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THE INSTITUTIONAL
REAL ESTATE LETTER

Are you kidding? As you prob- — 99, 100 percent financing — to where if he went public, he was
ably know, in real estate, the oral go build shopping centers or offices rich and was able to continue. If
word is not binding at all. Even or apartments, and then refinance to they failed to take him public by
the written word is not honored raise proceeds to build even more the end of the year, he would lose
at all. Negotiations typically don’t shopping centers or office buildings all of his property holdings to his
even really start until after the com- or apartments. Then they’d refinance lenders and be bankrupt. The plan
mitment has been made. And then again when the balloons matured. to take him public was to raise
there typically are endless rounds Unfortunately, in the early 1990s, about $100 million, maybe a little
of renegotiations and retrading. So there was no refinancing available. bit more, of equity from the public.
I thought, “Gee, if I could just bring Worse, property values had gone But they needed to raise a concur-
that bond-trading ethic and bond- down. So these families were sitting rent debt offering of about $100
trading style and sense of honor with portfolios encumbered with very million. They had bifurcated the
to this business, how much would large debts that were now coming effort, so Smith Barney and Paine
clients love that?” That experience due, and no way to refinance them Webber were working primarily on
with Teachers and the Concord in the mortgage markets. In fact, in the equity side, and Oppenheimer
deal were instrumental in helping
me form my ideas of what I really
wanted Nomura to be.
I realized we could really make a tremendous impact
It taught you what you didn’t want in the real estate lending industry by creating a
Nomura to be?
seamless process for the customer, and by being truely
I guess you could say that. My responsive to the customer, by giving them what’s
father had a bad temper and wasn’t
the greatest dad in the world. I promised and by giving them a fast yes or no, by
learned more about how not to be bringing what I call “the bond trading ethic and style
a dad from my dad than I did about
how to be a dad. Sometimes you and responsiveness” to the business.
learn more from some people and
entities about how not to be than
how to be. many cases, the debt outstanding was was working primarily with the rat-
greater than the value of the under- ing agencies on the debt side.
What else did you do at Magellan? lying properties. They were upside-
down on their financing. Many of With whom?
Just about the time of my last four these families, including the most
months with the company, right successful ones, like Simon, would Ironically, with Teachers. Their
before I joined Nomura, sometime have been facing bankruptcy if their objective was to place the entire
in the fall of 1992, the very first lenders were to foreclose on them $100 million debt deal with Teach-
wave of REITs were going public. when the balloon mortgages matured, ers. It essentially was the same idea
Although REITs today are a fairly which they almost certainly would we had had at Concord. They were
significant sector of the real estate have had to do. thinking the same thing. Who do
investment industry, they really Wall Street’s response to that you go to with something like this?
were not very substantive or mean- pending debacle was, “Let’s equitize Teachers is big and they have real
ingful as a force in the industry your businesses. Let’s take your port- estate and they have bonds. But
until the fourth quarter of 1992. If folios public.” Before that happened, Oppenheimer was getting nowhere
you’re a little older than some of the market cap of the real estate with Teachers, just like we had got-
the younger folks in the industry securities marketplace was less than ten nowhere with Teachers on the
today, you’ll remember that prior to $20 billion. In effect, there was no Concord deal.
that time, it had been a very, very real REIT market, not yet, not really Now, I’m out in San Francisco
bad time for real estate. in the way that we know it today. in the financial district working at
Up until then, real estate owner- little, barely known Magellan Finan-
ship and management had been a So what happened next? cial. But Steve Kantor, who was
very highly leveraged business with head of real estate at Paine Web-
very little equity. Ownership was Paine Webber, Oppenheimer and ber and knew me from my Drexel
dominated by family businesses like Smith Barney were taking a com- days, called me at Magellan and
the Simons in Indianapolis as well as pany from Conshohocken, Penn- said, “Look, this equity deal is all
much smaller family-owned concerns sylvania, called Kranzco — Norman done. It’s ready to go.” This is now
all over the country. Their model Kranzdorf’s company — public. roughly September of 1992. “If we
for having built their companies and Norman’s debt matured at year-end don’t get the debt side of this deal
having amassed their portfolios was 1992, and they had been work- priced by Thanksgiving” (because
mostly by employing huge leverage ing on this deal to take him public you don’t do anything after Thanks-

December 2006 ■ THE LETTER ■ www.irei.com 17


THE INSTITUTIONAL
REAL ESTATE LETTER

giving) “we can’t do the equity I said, “I’m worth a couple of mil- I made him look like a hero. They
deal. And we’ve really lost faith in lion bucks personally. Here’s the made money on the equity raise.
Oppenheimer’s ability to get the deal I propose: I’ll put my entire net Everybody won.
deal done. They’ve been working worth — $2 million — in this deal.
with Teachers for four months and We’ll buy these $100 million of AA So what happened next?
are going nowhere. Can you get rated bonds. My $2 million will be
involved? Could I hire Magellan junior to your $96 million, because Well, I was still at Magellan and I
Financial to do this deal?” we will be buying it for 98 cents got another call from Steve Kantor,
I said, “Describe the deal to me.” on the dollar. You put up $96 mil- who says he has another deal for
Which he did. Essentially, it was lion and I’ll put up $2 million, and me just like Kranzco. He told me
a $100 million 10-year maturity if there are any losses, I’ll get hit about TriNet, a company owned
by Jay Shidler, that focused exclu-
sively on triple-net-leased office
properties. Jay, as you know, lives
There was no CMBS market at the time, but I in Hawaii but had offices here in
understood relative value and I understood that this San Francisco, and wanted to take
TriNet public.
was crazy. ... In the Kranzco deal, you’d have zero Steve explained that the lead man-
prepayment risk. It was beautiful. ager on the deal was Merrill Lynch.
Paine Webber also was involved in
the syndicate. At this point in time,
Merrill Lynch was the biggest finan-
deal with complete call protection, first until I’m wiped out. So you’re cial institution on Wall Street, by far.
meaning not pre-payable for the protected to the extent that I have It had the biggest balance sheet, the
entire 10 years. It looked like a cor- my whole net worth on the line, biggest equity — in everything, they
porate bond. I said, “Where are you in front of your capital. We’ll each were the biggest. The guy running
looking to price this deal?” He said, get our money back on the profits Merrill Lynch at the time was Richard
“225 over LIBOR and it’s AA rated once we resell the bonds, and then Salzman, who now is working with
already by Fitch and Standard & we’ll split the profits 50-50. And the Tom Barrack at Colony Capital.
Poor’s, with a two-point origination reason we’ll split evenly is because, Steve told me the deal is in the
fee.” So basically, we’d be buying even though I’m only putting up same condition that the Kranzco
these bonds at 98 cents on the dol- $2 million, (a) it’s more meaningful deal was in when he first brought
lar at 225 over LIBOR. to me than your $96 million is to it to me. It was a smaller deal, $100
There was no CMBS market at you, and (b) it’s junior to your posi- million of equity and only $50 mil-
the time, but I understood rela- tion and I stand to be completely lion of debt. And, like the Kran-
tive value and I understood that wiped out if things don’t work out zco deal, the equity side of the
this was crazy. If they were AA as planned.” There was no flinching deal was going to be easy. Mer-
rated single-family mortgages, like on Ken’s part. rill Lynch was working on the
in a single-family mortgage deal, “OK,” he agreed. So I called debt side of the deal, and they
the deal might have traded at 100 Steve back, and said, “You’re done. had been going to the rating agen-
and something over, not 200 and We’re going to buy it, Magellan, and cies to get it rated from the high-
something over. This actually was Cargill’s our financial partner.” That yield side. All the tenants in the
better than a single-family mort- was our first CMBS deal. We bought portfolio — remember these were
gages–backed deal because single- that deal, and closed it without a B- triple-net-leased deals — were high-
family mortgages were pre-payable, piece buyer. There was no B-piece yield, below-investment-grade rated
forcing you to assume all this pre- because it was a 50 percent loan- tenants. Consequently, they were
payment risk. to-value, all AA rated deal. trying to get a high-yield bond deal
But in the Kranzco deal, you’d Cargill had an office in London priced off the credit of the tenants.
have zero prepayment risk. It was and within a month of our closing They clearly were not thinking of
beautiful. I said to Steve, “Give me on the deal, they sold the entire the deal as being a real estate deal.
24 hours and you’ll be done, this bond issue to a group of European And why should they have at that
is a done deal.” I called up Ken bond buyers who preferred float- time? After all, there was no real
Duncan from Cargill at home on ing-rate instruments because, at estate–backed bond business, right?
the weekend, and proceeded to that time, there was a market for Except for Kranzco, which we’d just
describe the deal. At the end, I floating-rate anything in Europe. If done, just finished up. Hardly a mar-
added, “This is a no-brainer, Ken. I recall right, I think we made $5 ket. So I met with Jay Shidler and
There’s no secondary market for million or $6 million on that one Henry Bullock, who was The Shidler
these securities. I don’t know who deal in a month. It was a very good Group’s CFO at the time, and Rob
we’re going to sell it to, but on a deal, and everyone was very happy. Holman, who was TriNet’s CEO, and
relative-value basis, this is so ridicu- Cargill was happy. I was happy. I said, “OK. Here’s what we did for
lously cheap it can’t be passed up.” Kranzdorf was happy. Steve Kantor, Kranzco. Here’s the problem that you

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THE INSTITUTIONAL
REAL ESTATE LETTER

have here.” They were trying to do AA rated piece of paper instead of a saying, ‘Screw you, Merrill Lynch’
a high-yield debt deal at like an 11 B rated piece of paper. Armed with because then nobody has any deal.”
or 12 percent yield. I said, “This is a this good news, they called up to I had to think of a viable alterna-
real estate deal, not a high-yield bond deliver the news to Merrill Lynch. tive. And I did. I realized that even
deal. You’re putting together a bunch The next thing I knew, they were though Merrill Lynch had a lot of
of shitty credits and trying to do a on the phone asking Steve and I to capital, I also knew they were noto-
high-yield bond deal. But it would go over to their offices, We went riously conservative traders. I had
be much more efficient if you’d do over to The Shilder Group’s offices been on Wall Street, so I knew they
it instead as a real estate deal. Your to meet with Henry and Jay. Henry, had a business model that was very
loan-to-value would be 50 percent.
With that kind of conservative lever-
age structure, instead of being rated
B, you’re going to be rated AA. And This is a real estate deal, not a high-yield bond deal.
your cost of money, instead of being You’re putting together a bunch of shitty credits and
12 percent, is going to be 7 to 8 per-
cent.” trying to do a high-yield bond deal. But it would be
much more efficient if you’d do it instead as a real
How did they respond?
estate deal.
In an expected fashion. They asked
us, “Why didn’t Merrill Lynch think
of that?” with whom by then I’d become stingy about committing capital.
I said, “Because it’s not their pretty close, delivered the following I said to Henry and Jay, “I’ll tell
thing,” which it wasn’t at the time. piece of bad news: “Merrill Lynch you what. Go back to Merrill Lynch
Merrill Lynch had a different agenda. basically is putting their foot down, and tell them that if they match —
Also, we’re all motivated by fees and they’re not going to let us do just match — the offer from Magel-
and, quite frankly, you get a higher the debt deal with you.” Now, the lan, little Magellan, then they’ll get
fee for doing a high-yield deal than debt deal only exists because of us. the deal. But if they can’t match
you do for a lower-yielding higher- They had been fighting to get a B our deal, match it exactly, then they
rated deal. In Wall Street, fee is a rating, and I got them a AA rating. have no right to do a tie-in.”
kind of lexicon; putting together and But no matter, they told me. “We’re I said, “Why don’t you go back to
selling a high-yield bond deal earns sorry, but we’re screwed because them and bring them our commit-
you a higher fee than a mortgage- without Merrill Lynch, we don’t ment letter. Say, ‘You do this com-
backed security deal. I’m sure they have an equity deal. And without mitment letter word for word, term
were motivated by that issue as well. an equity deal, there’s no debt deal for term, and we’ll have no problem.
Jay and Henry said to me, “Do you to talk about, and they’re insist- We’ll deal exclusively with you.’”
really think you can get the rating ing that they get the debt deal. So The key thing was, we had Cargill’s
agencies to rate this as a mortgage- you’re out.” money behind us and we were
backed security?” Of course, they added that they committing firm. We were commit-
I said, “I have no doubt.” I set up all felt terrible about it, because it ting as principals to buy the $50
meetings with the rating agencies. I was us who had brought them to a million of AA rated bonds under
knew them from my efforts on the point in the deal structure that they the same terms as the Kranzco deal,
Concord deal, on the failed RTC otherwise would not have reached. which had been a steal — 225 over
deal, and through the Kranzco deal. The deal, for us, was over, unless I at 98. We knew we were going to
Steve Williams and I flew back with could think real fast. make 6 points or 7 points on this
Jay and Henry and Rob, conducted So I put myself in their shoes, deal. And yet, Merrill Lynch, as I
our series of meetings, and received and I said, “You know, it’s really knew they would, flinched. Mer-
a phenomenally warm reception. nice that you all have some sense rill Lynch, which had $2 billion of
We got the deal rated AA by Fitch, of feeling bad that you’re screwing equity, couldn’t do a $50 million
and Jay and Henry were thrilled. us. On the other hand, Merrill has a AA rated deal, which is unbeliev-
So here they were, all set to do the responsibility to do what they think able. If I tell people that story now,
deal with Magellan/Cargill. is the right thing to do. Why should they can’t even imagine that, the
Now because of me and Steve, they help us? And Shidler wouldn’t fact that they wouldn’t do the deal.
they’re in the position of issuing a be doing themselves any favors by But it’s true.

December 2006 ■ THE LETTER ■ www.irei.com 19


THE INSTITUTIONAL
REAL ESTATE LETTER

CHAPTER 4: The Nomura Juggernaut

After a few large CMBS deals, Penner realized the market’s potential. To take advantage of the opportunity, he would
need the financial resources of a bigger company. He teamed up with Nomura and began to build a team and operation
that would quickly position the Japanese firm as the most prominent player in the fledgling CMBS marketplace.

How did Nomura enter into the Magellan to partner up with. I didn’t potentially could become another
picture? know anyone at Nomura. I had never Cargill for Magellan, another source
met anyone at Nomura. But I knew of capital. Then he said, “Could you
Well, I found myself in the middle of we were on to something very big, come over to my office?”
all this activity, all this turmoil and and so I was fantasizing in my little I didn’t have a suit and tie on that
change and challenge and opportu- office … what if … day; I didn’t even have one in the
nity. The big picture was unfolding office. I must have worn it home
for me. Here we were, all working So what happened? How did you or something. I said, “Look, I don’t
out of this little office, coming to make the connection? think you want me in my shorts
work in jeans or shorts and keep- coming over to B of A. Can you
ing our suits hung up on the back send him over to my office?” So he
of our doors in our offices, so we sent a guy named Don Steele. Don
could put on a suit when necessary. When he left, Steve lived in Los Angeles and was run-
We were starting to have enough ning the West Coast sales office for
deal flow that we were beginning and Brian and I were Nomura. I explained to Don our
to really get an idea of how big this high-fiving each other. business, what we were doing. He
opportunity really was, and was loved it. He said, in about these
going to become. We knew there “We’ve got a billion bucks terms, “I could see us providing you
were a lot of guys like Concord out coming from Nomura!” with a billion dollars of repo financ-
there who were looking for financ- ing.” Because that’s really what
ing and the market simply wasn’t
We really were just beside Nomura did at that time. They had
providing what they needed. Instead, ourselves. The fantasy all this money, and they would do
they were getting bad service, bad just happened to walk in repo financing for people. When he
execution, or even little or no inter- left, Steve and Brian [Pilcher] and I
est at all in making loans. the door. were high-fiving each other. “We’ve
Clearly, there was a gap to fill, got a billion bucks coming from
and it was just enormous. Not to Nomura!” We really were just beside
mention the REIT financing opportu- It’s funny, really. Within a week of ourselves. The fantasy just happened
nity that was just starting to unfold. having that fantasy, literally, within to walk in the door.
There was just a tremendous oppor- a week, my phone rings. It’s a guy
tunity to be a loan originator at that named Claus Lund who was calling So what happened next?
particular moment. The economics me from the Bank of America. Claus
were incredibly favorable. The arbi- and I had gone back a ways in our Don set up a meeting. I was work-
trage opportunity alone between the careers together. ing on one of these deals at the time,
private lending and mortgage loan He had been at Columbia Savings TriNet, I think. Consequently, I hap-
securitization markets was unbeliev- and Loan, which had been Drexel’s pened to be going frequently to New
ably big at the time. This picture largest account in the whole loan York to visit the rating agencies and
was starting to emerge, and it was area when I was trading ARMs at to meet with Paine Webber. I said the
very, very exciting. Securitization, Drexel. We had done a deal or two next time I go back to New York, I’ll
customer service, all these things we together and had become friends. meet with your guy. He wanted to set
were learning at Magellan by doing Claus then went from Columbia to me up with Mike Berman, who was
these deals, and the volume was just Sun America, and from Sun America the head of fixed income for Nomura
growing. to Bank of America to run its whole at the time. Mike had been brought
One day I was sitting there think- residential mortgage business. over by Max Chapman to transform
ing — you know, daydreaming. Here So there I was at Magellan, and Nomura from a little-known firm to a
I am in this little freaking office in San I got this call from Claus. And he better-known firm in the U.S., on Wall
Francisco. I was once a star on Wall said, in his thick Scandinavian Street. Mike had been at Kidder Pea-
Street. Now I’m sitting here. If only I accent, “I have in my office right body with Max and then later worked
could connect to a Wall Street firm’s now the guy who runs Nomu- for Merrill Lynch. Don set me up for a
balance sheet. I really thought about ra’s West Coast operations.” He dinner in New York with Mike Ber-
Nomura being the kind of prototype explained that Nomura had a ton man. I went to dinner with Mike at
firm that would be ideal for me and of money and that he felt they a restaurant called Campagnola, on
20 December 2006 ■ THE LETTER ■ www.irei.com
THE INSTITUTIONAL
REAL ESTATE LETTER

the East Side, a place I used to love meeting. I have all of these thoughts join up with Nomura. One, I needed
when I had lived in New York and and questions.” So we spent the bet- objective pay for me and for my
worked for Morgan Stanley. I actu- ter part of the next three hours delv- bonus pool. I essentially told him,
ally used to live not far from there. ing deeper into my business plan “Look, I don’t want to work for you
Mike Berman brought a guy and my ideas. That led, ultimately, and Nomura, but I’m willing to have
named John Howe with him. John to my being hired. a business relationship with you. I
ran the repo desk, because that’s have my company and a vision for
how this potential relationship was Hired, not partnered with? what that company can become. You
perceived at the time. They were are going to fund that company, and
going to provide some capital for That’s right. It was a difficult nego- we’re going to agree on parameters.
Magellan, like Cargill had, that tiation, for a couple of reasons. One, Within those parameters, I run the
would be backed by some assets. So I had had that Morgan Stanley expe- company, not anyone else. There’s
we had this dinner, and the dinner rience. I already had seen the ugly no committees. I don’t report to com-
lasted … one hour becoming two side of Wall Street, how and why mittees. There’s no commitment com-
hours becoming three hours.

Talking about what?


I didn’t really need to go back to Wall Street. But I also
They asked me about what hap- knew that the ideas I had for growing the firm were
pened at Morgan Stanley, just like
you asked. I explained to them the big, big ideas and that the best way to really harvest
story about what happened, what that value fully would be to be in New York and be
I’d been doing, how Magellan got
formed, and how I saw the big pic-
connected at the hip to a big source of capital such as
ture opening up, this gigantic oppor- Nomura. After all, that had been my fantasy.
tunity, and I extrapolated what that
would mean to our firm if we were
only to have a good capital partner. careers can get cut short. I had been mittee, no investment committee. I
Well, John Howe had to leave. there, done that, successfully re-cre- make all the decisions. We can agree
He lived up in Connecticut, and ated myself, and was quite reluctant on parameters, that’s fine, and I’ll live
so he left, and it was then just me at this point in my life — now that within those. I’ll subject myself to
and Mike together. The dinner I was making millions of dollars in the most scrutinous checks and bal-
which had gone on for hours and my early 30s and was completely ances. But you and Nomura can’t get
hours, finally came to an end. After- independent, to get hooked up with involved in the day-to-day manage-
ward, we walked out of there and another Wall Street firm. ment and operations of the business.”
kept walking together and talking At this point, I had a good He agreed. So that was number
together across Manhattan. It was enough set of relationships and one. Number two, I wanted to be
long past midnight. We were walk- pipeline of potential business that I paid a fixed percentage of profits. I
ing from the Upper East Side to Mid- didn’t really need to go back to Wall didn’t want to have to politic for my
town, where my hotel was. We were Street. But I also knew that the ideas bonus.
very engaged. I had for growing the firm were big,
The chemistry was very good. big ideas and that the best way to And that was 10 percent?
Most importantly, Mike was getting really harvest that value fully would
it. He was very smart, a very sharp be to be in New York and be con- It ended up being almost 10 percent.
guy. He said to me, “Look, can you nected at the hip to a big source of The bonus pool for all the employ-
come to my office first thing in the capital such as Nomura. After all, ees was set at 25 percent. My piece
morning? I want to spend more time that had been my fantasy. was 10 percent after everyone else
with you.” I said, “Yeah. My flight’s While I had misgivings and mixed got their bonuses. Mathematically it
about one or something. I can be in feelings about the whole thing, I worked out to more like 8 percent.
your office at 8:30 or 9:00 or what- also could see that if I was going to So we agreed on that. We agreed
ever.” Great. So we were on. capitalize on this kind of opportu- that I got to hire and fire whoever
nity, I had to be in the position to I wanted. We agreed that I would
What happened the next day? capitalize on it, which meant making make commitments of capital.
a change in the platform on which I I said, “You can stop me any-
It’s 8:30, and I’m in his office. We was operating. Now I had Nomura time you want. You can say, ‘Look,
sit down. He’s got a yellow pad and this incredible opportunity I don’t like your business anymore.’
—you know, one of those yellow seeming to percolate through Mike. You have the right to do that. But
legal pads — and there’s writing all The actual negotiations with Mike you can’t tell me what decisions to
over the first 20 pages. He says to were quite prescient, because I had make, as long as I have the helm. I
me, “I’ve been up all night. I haven’t given him a list of terms that were don’t want any committees or exec-
been able to sleep a wink since our imperative for me before I would utive oversight or second guessing

December 2006 ■ THE LETTER ■ www.irei.com 21


THE INSTITUTIONAL
REAL ESTATE LETTER

that could slow us down.” Because “I don’t care what the multiple is. tell Brian and Steve, who had been
responsiveness, I clearly understood, In the stock market, the multiple my partners at Magellan, that I was
was going to be absolutely critical to on the earnings of a company like leaving. I had not told them anything
our future success. this might be as high as 10 or 12, about my discussions with Nomura,
Besides, I was asking for no more or more. You can make mine seven. because I didn’t know where it was
authority than is regularly given to And instead of picking earnings in all going to lead and I figured that I’d
traders on Wall Street every day. In any one year, you could do it based give them an opportunity to join me
fact, I had been given such authority on a series of years, over a period if I ended up leaving. Which I did.
from the time I started at Drexel at of time so you could look back two
the age of 25. Anyhow, we had all years and look forward three years Let’s talk about the first deal you did
that out between us, and ultimately, and pay out over time. at Nomura.
we agreed on everything. “But the day I’m fired, I want to
know that I’ll be vested in my 8 and The first deal we did at Nomura
Everything? something percent ownership of the came through Concord. This was
company and that I’m going to get just another example of the fact that
Well, not completely everything. paid out for my share of the value I if you treat people well, they tend to
There was one thing that was impor- will have created over time.” open their entire Rolodex up to you.
tant to me that I asked for that he That’s how business is done. If you
couldn’t give me. That was equity in And Berman said? make it easy to deal with you and
the business. I actually used these you do what you say you’re going
exact words in my negotiations with He listened and he came back to me to do, not only do you get repeat
Mike. I said, “You like me now, right? and said, “Can’t do that. Nomura’s business with them, but they almost
It’s the courting process and you never had a partner in any of their always know tons of people to
see how big this opportunity is and businesses and they don’t want one. whom they’re always happy to refer
maybe you think I’m great, with a And this is a deal breaker, Ethan.” At you. That stuff actually happens; I
chance of being able to do what I’m that moment, I knew I was going to can attest to it. So Concord called us
saying I can do, and creating all of get screwed again someday. But I and said, “We’re selling some of our
these profits. But I’ve been on Wall also knew how much money I was properties to Developers Diversified,
Street long enough to know that going to make in this business, and this company in Cleveland run by
there’s going to come a day when I couldn’t hold firm on that one sin- Bert Wolstein. I hear they’re looking
someone’s going to say, ‘I hate this gle point because I didn’t want to at doing a $200 million refinancing
guy. Maybe it’s because I’m Jewish. walk away from that opportunity. So of their line with Key Bank in Cleve-
Maybe it’s because I’m too flamboy- I took the job, knowing I was very land. I think they’re already working
ant. Maybe it’s because I’m too smart vulnerable. on it, but you should call them.” So
or too dumb or too outspoken or I called Bert Wolstein. They were
too whatever. Maybe it’s because you And that was that? still a private company at that time. I
don’t like the color of the clothes I’m had never met Bert in my life.
wearing.” I said, “What I guarantee No, I didn’t let it drop. From the At the time I was 32 and Bert
you is this. Someday, in the future, end of the first year on, I repeatedly probably was in his late 60s or
someone’s going to want to fire me. tried to address that weak point in mid-60s. And he probably had for-
It very well may be you.” I said, “I my relationship with the firm, I was gotten more about real estate the
don’t have a problem with that. You always trying to do a spin-off of our night before than I had known my
have the right to do that because you company, always trying to create its whole life. I said, “Bert, you don’t
guys are going to own and fund this own identity. But not at Nomura’s know me at all. My name’s Ethan.
company. But, if I’m successful, I will expense, not to betray Nomura, but I’m with Nomura. We do financ-
create a great franchise here. It’s not to try to obtain real ownership for ing. I hear from Lenny Mandor that
like I’m a trader that’s walking in to my partners and me and our key you’re looking to renegotiate your
trading the 10-year note that exists employees. And this lobbying for deal with Key Bank.”
already. I’m creating a franchise from equity went on, literally, for years. He said, “Yeah. We’re pretty close
scratch that will have — if I’m suc- But the Nomura people never got to a deal with them.” I said, “Well,
cessful — great franchise value. And it. They couldn’t grasp the benefits to you said pretty close, so you’re
I’m entitled to get paid for the fran- them of having their key employees not done, right?” And he said, “No,
chise value that I will have created.” tied long-term to the equity value of we’re not done yet. But we’ve been
My logic was simple. I had done the franchise. doing business with them for 20
something similar before at Mor- years and I’m sure we’ll get it done
gan Stanley, and I had been paid So now you’ve got your deal signed, soon.” I said, “Would you mind if I
nothing. I had created a business sealed and delivered with Nomura. come out and visit you before you
from scratch for Morgan Stanley in get it done so I could at least try
which I had had no residual partner- Yes, I accepted the deal Mike and to get the deal?” He said, “You’d
ship or ownership interest. And I I agreed to, and started at Nomura. be wasting your time, but if you
didn’t want to do that again. I said, It was a very hard thing to have to want to come, when could you

22 December 2006 ■ THE LETTER ■ www.irei.com


THE INSTITUTIONAL
REAL ESTATE LETTER

come?” I said, “I don’t know, it’s 10 We set it up that way. In order to private-money management firm in
o’clock. Can I be in your office at do things fast, to be as responsive Philadelphia. High-net-worth people
three today?” It’s Cleveland, how far as we wanted to be, we had to set would give their money to CMS, and
could that be? up everything to support the pro- in return they got accounting advice,
So I showed up that afternoon, cess internally. We didn’t hire out- financial advice, different kinds of
and met with him and Scott, his son side firms until the final documents expertise, plus investment manage-
and now the company’s CEO. Here were required, the big legal docu- ment services.
I was, all of 32 years old. I said to ments. All our commitments were On the investment management
them, “Obviously, there must be documented internally. I dictated the side of the business, CMS had a
some tension in the deal with Key terms to our in-house lawyer. I said, real estate group that would invest
or it would be done already. There “I need a letter on this faxed back to money on behalf of CMS’s investor
must be some terms that you’re not me at this number in a half hour.” clients, and Dean ran that business.
happy with. Let’s start with that. And it was there in a half hour. I He was the real estate partner for
What are the terms that you’re not signed it. He signed it. Done. That’s CMS. We had gotten to know Dean
happy with?” So Bert listed three how business got done, even in the at Nomura for about a year, some-
or four things that Key Bank was early days at Nomura. time around ’93 or ’94, right around
insisting on. None of them were
economic, none of them were mate-
rial; it was just stupid bank stuff,
you know, stuff that doesn’t make I said, “No, no, no, no, no. I am the committee and I
any sense, that you don’t really just made the commitment to you.” He looked at me
need as a lender.
I said, “OK. Let me ask you a like I was from another planet.
question. If I gave you the exact
same deal that Key Bank has given
you and I ceded those four points, What was their reaction? then. We had been doing business
would we have a deal?” They with him and CMS, and it was a
looked at each other and collec- You can imagine how both shocked very good relationship.
tively said, “I guess.” Then I stuck and pleased they were, and how Dean is one of the great guys
out my hand and I said, “Congratu- valuable they became in promot- in the business. He’s an extremely
lations. We’re done.” Bert looked ing our brand to the world. That honest, extremely hardworking
at me in astonishment and said, one deal was a great story. So you guy, and we developed a deep
“What do you mean?” I said, “We would imagine everyone in the busi- personal friendship and affection
have a deal. You have those terms ness they met, they’re going to say, for each other.
with the four points ceded to you.” “You’re not going to believe what Anyway, Dean called me one
He said, “Well, what’s the process? just happened. You’ve got to meet day and said, “I have got something
I mean, you have to go to com- this Ethan guy.” very important I need to talk to you
mittee. How long will it take?” I I knew that’s how good business about. Could I schedule a half hour
said, “No, no, no, no, no. I am brings good business. Good rela- of your time? But I really need a half
the committee and I just made the tions and treating people well begets hour and I really need you to close
commitment to you.” He looked at good relations and more business. your door, not take phone calls,
me like I was from another planet. That was really illustrative of how and not be interrupted.” Because he
Like, “What are you talking about?” our business grew, from experiences knew what my days were like — I
He said, “Well, when will we have like that. That single anecdote really didn’t even do that for 30 seconds,
some documentation?” I said, “Well, characterizes how things got done at let alone for a half hour.
if you let me use your phone, I’ll Nomura. In fact, I’m sure there are So I said, “Sure, Dean, what-
call my lawyer now and while I’m tons of people that you could have ever you need, I’m happy to do for
still here, I’ll have a commitment conversations with in the industry you.” The next morning, he came
letter faxed to you and we can today, who have done business with in to my office and he had this
both sign it, here and now, within us. They would have a very similar book with him, like a presentation
the next half hour.” Bert said, “A experience as to the story. book, that was four or five inches
half hour?” I said, “Sure. We’ll just thick. And his hands were shak-
sit here and schmooze a little bit Give me one other story, to help illus- ing and he’s sweating, he was so
until we can get the letter back trate the way you did business. nervous. I looked at him and said,
from the lawyers.” So I got on the “What’s up?”
phone, made the call and in a half OK. Let me tell you the Dean Adler And he says, “I really need you
hour, the documents were coming story just to give you another exam- to focus. I want you to read this.
in over the fax.” ple. At the time, Dean Adler — one I’m leaving and I want to start my
of the founding principals of fund own fund and if you would be our
How were you able to turn it around manager Lubert Adler — worked for first investor, I’d be able to raise the
so quickly? a company called CMS, which was a rest of my money, no problem. I just

December 2006 ■ THE LETTER ■ www.irei.com 23


THE INSTITUTIONAL
REAL ESTATE LETTER

need the right first investor to get I didn’t make Dean. Dean’s a freak- deal also actually closed at Nomura as
me going and give me credibility.” ing genius and an incredible talent. well. So now we’re starting to close
I guess this happened probably And nobody works harder. Very few loans and close deals. We’re not sell-
two years after we had started. people work as hard as Dean. He’s ing anything yet, right? And I don’t
Maybe even three. So I looked at in the top 0.01 percent. But what get paid until we sell stuff because I
the book and I said, “Dean, I’m not I really have endeavored to do in get paid on recognized profits.
going to read this book. Not in a my career is to try to make a differ- Our position is growing. Our
half hour. Not in a lifetime.” And I ence where I can. Nobody makes i n v e n t o r y i s g r o w i n g . We ’ r e
tossed the book back to him and anybody else. Everyone makes their approaching the end of the first year
said, “Just tell me what you want. own success. But some of us are and if we don’t sell some of our
What do you want me to do?” blessed with the position to open stuff in some form of securitization,
He said, “I’d like you to invest a door for someone else that cre- we all will be getting zero. So, next,
10 or 15 million bucks. I’m going to ates the opportunity for that person we did a securitization — maybe
raise a total of $65 or $75 million for to fulfill his destiny sooner than he six, seven, eight months into the first
my first fund.” And I said, “OK.” So
he said, “What do you mean, ‘OK’?”
I said, “I meant OK, you got it.
Whatever. Ten, 15, whatever you Every time I personally had an opportunity to do
need.” something good for somebody and give them an
We h a d n e v e r i n v e s t e d i n
another fund nor did we need to. opportunity to make something of themselves, I
We saw every opportunity directly. would try. I treasured those chances.
But I loved Dean. I trusted him
100 percent. I knew he’d kill him-
self to make money for us. And I otherwise might have. As Frank Sca- year — where we made a bunch of
also knew I’d be creating a great vone who used to work for me once money. It was our first day of real
client. Not only a great friend, but said: “We at Nomura were able to profit. We had been dragging along
somebody who would forever have give people starts or new starts and for six months with a small positive
a sense of loyalty and understand opportunities to really own their day carry profit. And then, boom! We
what it would mean to reciprocate. and really make something of their sold that first securitization.
So I said, “Sit down one second.” lives.” We had that opportunity with It wasn’t really all that big, either,
I called our in-house lawyer. I said, clients, too. but we made some significant num-
“I need you to come up here. We’re Every time I personally had an bers. Mike Berman called me into his
going to invest 10 or 15 million opportunity to do something good office and said, “Congratulations. This
bucks in Dean Adler’s new fund. for somebody and give them an is unbelievable. If you keep this up,
And he’s going to tell you the terms. opportunity to make something of you may make $5 million this year.”
Just write it up and we’ll sign it.” themselves, I would try. I treasured I said, “Well, that would be a very
Dean looked at me incredu- those chances. To me, that was the big disappointment, considering I was
lously, and said, “You don’t want best part of my job. It was an abso- aiming for 10.” Actually, I personally
to know the terms?” I said, “Dean, lute blast. It’s fairly safe to say that ended up making 10 that year, net-
I know you. You’re going to pay of all the things I have accomplished ting over $100 million of profit for the
me more than I deserve to be in my career, I’m proudest of the firm, from a standing start.
paid because I know that’s the people whose lives I touched and
kind of guy you are. You’re going on whose career paths and success What was the underlying vision driv-
to work harder than you should, I had a positive impact. Steve Kantor ing you to build the company?
and you’re going to be more gener- did that for me when he invested
ous to me than you should. What- his faith in me at Magellan, and it’s The vision was really very simple.
ever terms work for you work for something I’ll never forget. The commercial real estate invest-
me.” I never even knew the terms. ment business at that time had been
And that’s how he got started. Why don’t you take us through completely dislocated. It had been
From that initial investment, he the evolution of the business. What abandoned by all of its traditional
raised his first fund. And from that was going on in the CMBS market capital sources, both on the equity
fund he raised the next $6 billion of in general? More specifically, what and the debt side.
equity over the next decade. And, was Nomura doing to help grow and There was a tremendous amount
you know, I got the privilege of expand that side of the business? of distress selling going on by both
going over to Dean’s house and hav- the government through the RTC
ing him introduce me to his kids, by Well to back up just a little bit, I sales, and by financial institutions
saying, “I want you to meet the guy started in February of 1993. About — the insurance companies and the
to whom I owe my entire career.” April of 1993, about two months later, banks, who in the face of new puni-
we closed our first deal, the Devel- tive regulations were doing every-
He felt you made him? opers Diversified deal. The Concord thing in their power to get out of

24 December 2006 ■ THE LETTER ■ www.irei.com


THE INSTITUTIONAL
REAL ESTATE LETTER

the business altogether. Everyone tle attention to the customers’ needs, That seemed to work. Why?
was running for the exits. Real estate very little attention given to producing
was like a four-letter word at that customer service, reliability, timeliness It worked because I had been on
time. It was like leprosy. Everyone and customer satisfaction. Wall Street and I’d been in finance
wanted out. All the things for which the bond and, as a result of that experience,
This was creating tremendous market had been well known for I had come to believe that the basic
opportunities for those who were decades, the real estate finance principles of finance are not all that
paying attention and who were still industry was known for quite the difficult to teach somebody, at least,
able to raise capital to deploy in opposite. Those were the two found- somebody who has a modicum of
pursuit of those opportunities. The ing philosophies upon which we intelligence and ambition. It’s not
opportunity fund business was cre- started doing business at Nomura. the kind of stuff you’d have to learn
ated by the people who saw and if you were trying to get your Ph.D.
were able to act on that opportu- Talk a little bit about the approach in nuclear physics, stuff that typically
nity. But almost all of these folks you took to building the team at takes a very long time to learn. It’s
were looking at only one aspect of Nomura. not like studying to become a brain
that opportunity, which was buy- surgeon, where the training is very
ing cheap assets that were being Two of the important elements upon lengthy and detailed.
dumped by distressed sellers head- which we built the company were I honestly think that I could take
ing for the exits. We realized that customer service and responsiveness. most people and teach them the
there was another, perhaps much I talked earlier about the realization basics so that they’re functioning in
bigger and longer lasting opportu- I had had when we were compet- this real estate finance world within
nity. ing for the business at Western Fed- a year. I believed that then and I still
eral — that people tend to choose believe that today.
Why did you see what others missed? the people with whom they want to
do business primarily based on trust How did you do that?
Remember, I had come from the and likeability. So when I started to
fixed-income trading side of the build our team, I knew I would be By exposing them to our company,
business. I learned on Wall Street looking for people who had certain interning them so to speak, so they
that dislocations get corrected with specific characteristics: likeability, could grow into a job. They might
time. If your business was traffick- trustworthiness and hunger. start out as a junior member of a
ing in cheap assets that were being team, for example. If they were any
sold in a dislocated period, what Hunger? good, within a year, they’d be start-
was your business going to be when ing to contribute to the business in a
that period no longer was around? Hunger meaning someone who meaningful way.
The business that I thought would hadn’t yet made their mark in the
have longer legs to it and the poten- world, but who had the desire and If you weren’t looking for educa-
tial to create a real sustainable long- the commitment to do so. Who I did tional credentials or experience, what
term franchise was the business of not want to hire was anyone with were you looking for? And how did
being a great real estate lender to the an inflated ego and with a sense you recognize it when you saw it?
real estate industry, introducing and of entitlement. The kind of person
applying securitization techniques who feels like they’re doing you a When they draft football players
to the real estate finance business. favor to come work for you. Rather, in the NFL, they say they always
What we called the Twin Pillars of I wanted to find the kind of people look for the best available athletes.
our business were the securitization who would recognize that we were To me, the best available athletes,
model — trading on the capital mar- presenting them with an incredible or employees, were the ones with
ket cash flows concept borrowed opportunity and who consequently those characteristics — trustworthi-
from the bond market — and apply- would do everything in their power ness, likeability and ambition.
ing it to real estate. to make the most of that opportu-
That was one of our two big ideas. nity. So I tried to find people who And smart?
The other was introducing the bond fit that mold.
ethic that I spoke of earlier — the Smart is a given, right? No one wants
customer service, the responsiveness So no MBAs? to hire a dummy. There are no dum-
that had been so characteristic of the mies on Wall Street. So that, to me,
way business was being done in the No, it wasn’t the degree I was con- was not even an issue.
bond market — to the financing of cerned about, it was the attitude. But
commercial real estate, which, in my oftentimes, it was people who didn’t So what kind of people were you able
mind, up until that moment had been have their MBA. They might not to attract?
an industry that had been financed even really have had much relevant
in a manner exactly opposite to the experience. Some didn’t have any It was a pretty broad potpourri. We
way in which it had been done in experience that was even remotely hired one guy who had been an
the bond market. There was very lit- relevant to what we were doing. orthodontist. We hired another who

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REAL ESTATE LETTER

had owned a sports bar. We hired going to act honorably or not? That’s you knew you still needed to go
a guy who had been a movie pro- what counts. Period. through six months of all these stu-
ducer. We actually hired one guy off pid committees in order to get final
a dude ranch. We hired people off How did you reach those conclusions? approval — there simply wasn’t
airplanes. And we hired people in much penalty. You knew rates were
all walks of life. In my dealings with Concord and still going to be in the 4 percent to
Teachers, I was shocked at the 4¼ percent range. It wasn’t going
No finance people? things that borrowers were put to be the end of the world whether
through: the process, the com- or not the rates moved within that
Oh, we hired people from the finance mittees and the different layers of narrow band.
world, too, but often from different approvals. Their systems simply But when rates can move the
parts of the finance world. Very rarely were not set up to serve the cus- way they have been moving with
did we hire someone who had real tomer’s best interest. greater volatility, as they have since
estate finance experience.

Why not?
When they draft football players in the NFL, they say
Because, in my opinion, real estate they always look for the best available athletes. To me,
finance had been done wrong over
the prior 25 years. the best available athletes, or employees, were the
ones with those characteristics — trustworthiness,
How so?
likeability and ambition.
First, customer service had been ter-
rible. Nonexistent. The process that
a bank or a lender used to put a Sounds so basic. Why not? 1980, it became an entirely differ-
customer through was abysmal and ent story. The volatility in the bond
embarrassing. The way real estate I think it was an outgrowth of market has changed so much that
risk was underwritten was very primi- where the world was at the time. If you just can’t run a business the
tive, if I would use that word, from you had studied finance — before, same way, given all the unknowns.
a finance perspective. So people let’s say, the late 1970s — inter- When you’re making a decision to
who had spent 10 or 20 years in that est rates had been very low and buy at a cap rate of 6 percent, it’s
world, in my opinion, had the wrong very stable for a long, long time. predicated upon your financing cost
model deeply ingrained in their Then we had the first energy shock, being at a certain level. If you com-
makeup, and I didn’t want to have to and the Federal Reserve decided mit to buy something at a 6 cap
have people unlearn things in order to approach monetary policy dif- and rates go up 50 basis points, or
to learn and embrace new things. ferently. From that point on, rates even 25, and you’re leveraged 3 to
shot up very, very high, especially 1, it can kill your entire economics.
You said that they were not focused during the Carter years. It has been Today, we live in a more vola-
enough on customer service and very volatile ever since, until the tile interest-rate world than we have
responsiveness. They were overly con- past few years of calmer and lower since the early 1970s and in a much
cerned with what? interest rates. more financially sophisiticated and
competitive environment. So what
For the most part, they were work- But what did that have to do with the might have worked before then,
ing as a cog in a bureaucracy. In a quality of responsiveness and service doesn’t work anymore.
bureaucracy, every “i” has to be dot- that was being offered at the time?
ted and every “t” has to be crossed, Who do you think is doing it well
which typically means you can’t see Simple. If you were a borrower today, if anybody?
the forest for the trees. You tend back then and you wanted to go
to get bogged down in meaning- build or buy a piece of real estate I think everybody’s doing it well
less minutiae that ultimately doesn’t — office building, shopping center, today. The business changed. I
really have anything to do with the whatever — and I put you through think we helped make it change,
borrower’s ability to repay his loan. a six-month approval process to get but I think that everyone is doing a
Which is the key issue when you’re your loan, there was little or no pretty good job of servicing the cli-
lending money. Is the borrower and, problem. In a period of time when ent today.
more importantly, is his asset that interest rates don’t move around
I’m financing a secure asset that’s very much, there’s not much risk You think you made it change?
likely to be able to repay the loan? if you have to wait around for six
And does the borrower himself have months or so to get your final com- Not just me. Not just Nomura. Wall
the kind of character and is he the mitment. When you got the pre- Street. I think that Wall Street’s impact
quality of a human being that is liminary green light — even though on real estate has been profound.

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REAL ESTATE LETTER

How? mon practice in the business. They Actually, it would be easier for me
weren’t when we first started build- to talk about how much we gener-
In two ways: One, customer service ing our business at Nomura. ated in profits for the firm, because
and responsiveness. Today, you can that was my charge, and that was
get a quote on your financing over Let’s talk about productivity and my mindset. I wasn’t focusing so
the wire, pretty much. You couldn’t growth in the business. Your first much on the volume, at least, not
have done that before. It’s fairly year at Nomura, what did you do in nearly as much as I was on prof-
commonplace today. The process of terms of volume? its. So profits I do remember quite
getting approvals and funding has well. We made about $110 million
changed markedly since we first In the first year, I would say we in the first year, and we made about
started streamlining that process in probably loaned, committed to, $170 million in the second year.
the early 1990s. And securitization, closed — however you want to Later we made between $250 and
of course, is the largest contribu- measure it — something in the $300 million in the third year, about
tor to mortgage finance today, by neighborhood of a billion and a $550 million in the fourth year, and
far. So those two elements — cus- half dollars. between $300 and $350 million in
tomer service and responsiveness, the fifth year. So those were my five
and securitization — are now com- What about the volume later? years with Nomura.

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REAL ESTATE LETTER

CHAPTER 5: A Crumbling Empire

At Nomura, Penner found success by building a highly profitable business within a business.
A proposed spin-off from Nomura was supposed to mark a new beginning for Penner.
Instead, it lead to an ill-fated ending for Nomura’s CMBS operation and Penner’s career on Wall Street.

So you were doing business in a dif- even for Nomura to allow it to the deal we had made with him. And
ferent way than had been done in co-exist without some clearer sepa- they did. They did reluctantly agree
the past, lending billions and pack- ration or definition. Plus, in order to match the deal. So that’s how the
aging those loans up and selling to harvest the full franchise value idea for Capital Company of America,
them off in the securities markets. we had creatd, we needed a sepa- or the spin-off, began.
Things were going very, very well. rate identity.
And then you started working on a And so you started the spin-off process.
spin-off. What was that all about?
Nomura reluctantly agreed to do it.
Remember, what I told you about The truth is, as in any And Mike Berman, the guy who had
how I had negotiated with Mike marriage gone awry, hired me at Nomura, had by then
Berman, when we first were get- become the CEO of Nomura USA.
ting started? In effect, I said, “Look, I everybody has to Mike expressed to me a sadness that
see this relationship as one in which assume their share of the we were leaving — that this busi-
I’m starting a company and you — ness unit that had been responsible
Nomura — are providing the capital. responsibility. It takes for most of Nomura USA’s profits as
You’re going to be the owner of the more than one person well as most of the interesting work
company, but you’re not going to that was being done was no lon-
run the company. This is not going
to kill a marriage. ger going to be in the company —
to be a division of Nomura. This is and that his job as CEO of Nomura
going to be a stand-alone real estate USA would be not quite as much
finance company run by me and my Who came to that realization? fun after we were gone. To which I
people, funded by Nomura with a replied, “Mike, why don’t you resign
fixed-objective pay basis. So it never It was really pretty mutual. Well, your job as CEO of Nomura USA
really was a part of my vision that I forced the spin-off, to be honest and come to Capital America as
we were going to be building some- with you, by coming to them with chairman. I think it would be more
thing for Nomura, or that we were the Henry Silverman deal that we fun, and we’d make more money.”
building a division of Nomura. had negotiated. We had been talking He accepted that offer.
amongst ourselves about doing a spin-
But you were, weren’t you? off for some time. In the spring of To do what, specifically, as chairman?
1997, Brian Pilcher and I visited Henry
No, not really. We had nothing to Silverman at Cendant and negotiated His primary initial task — it was a
do with Nomura. Not Nomura USA a term sheet agreement that stated all non-executive chairman job — was
and not Nomura Tokyo. I mean of us at Nomura would leave and go to complete the spin-off. He had
nothing. We had nothing in com- to work at Cendant with basically the been the one to whom I had always
mon, with the exception that there same deal — the same comp, all the entrusted the relationship with the
was a bunch of support services — capital we needed, plus an ownership Japanese. I rarely spoke to the Japa-
accounting, risk management, and, stake in the venture with Cendant, nese. I had only visited Japan twice
most importantly, funding — that something we didn’t have at Nomura. in my five and a half years with
were provided for us by Nomura But I didn’t want to just walk out the Nomura. So I focused on running
USA. There was no overlap in our door and leave Nomura hanging, the business and entrusted him to
core operating business. Zero. We so I went back to Nomura — and I get the spin-off done. After the spin-
had our own stand-alone company told Henry Silverman I would do this off, as chairman, he’d handle inves-
that happened to sit in the offices of — and gave them the opportunity to tors and lender relations and assist
Nomura. match the deal. in oversight and strategic planning.

So if everything was running fine, What about your deal with Silver- But you said you already had a
why spin it out on its own? man and Cendant? term sheet?

Eventually, we got to the point I figured I’d find a way to bring We did. His job was to turn that
where we were very big, too big Henry in if Nomura decided to match term sheet into a final deal.

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What went wrong? engaged me. Doing the spin-off, How so?
that engaged me, too.
The truth is, as in any marriage I just took him for granted and, in
gone awry, everybody has to If you had handed off responsibility retrospect, I probably didn’t treat
assume their share of the responsi- for managing the day-to-day opera- him with the level of respect he and
bility. It takes more than one per- tions, why was there a problem? his position deserved. I grew up in
son to kill a marriage. a divorced family, and my mom was
Because we needed a CEO. At that a secretary while we were growing
What was your share? point, I was no longer acting as the up. She had been Phi Beta Kappa
CEO, but I still had the title CEO. I at Columbia, but ended up having
My share was that, quite frankly, I probably underestimated the impact to go back to being a secretary after
had become quite bored with our my stepping back from the day-to-day the divorce in order just to pay our
basic business. It had become a involvement in what I call the widget- bills. I grew up realizing how terrible
widget-manufacturing business. We manufacturing part of the business her work life was. She was always
were the best at it, and I felt that I would have on the business. In ret- complaining and always miserable
had built that business from scratch. rospect, that was a big mistake. Mov- and always unhappy; she always felt
Earlier, you and I talked about
Don Henley and the Eagles and how
they’re able to play the same songs
day in and day out for 25 years — Maybe it’s just that some people manage up really well
and still play them every time with
passion. At that point in my life I
and down poorly. I manage down great, but I managed
didn’t have that same threshold for up really bad. You might say I was borderline hostile.
repetition that Don Henley has had.
I was burnt out and needed a
break and some new challenges. I ing the headquarters to San Francisco taken for granted, always felt like
really didn’t have the desire to meet was another big mistake. They were she had been treated poorly.
with more borrowers and have din- related to each other. Of course now, when I found
ners and lunches and court people, myself in a power position, the
talking the same talk and listening Why was moving a mistake? memory of what had happened
to the same script for the thousandth to my mom I think led me to treat
time. I barely wanted to know about Too many things were moving all at people in similar spots with the
how business was going, frankly. once. We were in the process of the most gentle of hands. The people
I felt that I had done my job to spin-off, which was crazy enough. who worked for me, whether it was
get this train going in the right direc- Then to create this fractionalized my secretary or anybody else who
tion, that real estate finance had focus, with Ethan, Brian and Boyd worked for me, I treated unbeliev-
become a fairly cookie-cutter busi- in San Francisco and Kathy and ably well. But the people above me
ness, and that I had a good team Stew in New York, a new office — and Mike was one of those peo-
in place to handle that business. By opening in Europe. All of a sud- ple, him being chairman, I essen-
that time, I really had handed over den, people were just all over the tially reported to him — that was
responsibility for managing most of place. Dual headquarters — which an entirely different story. Mike
the details associated with running is what we essentially had at the once said to me in an exasperated
the day-to-day business to Boyd Fel- time — don’t work very well, espe- moment, “Why can’t you be a bet-
lows, Brian Pilcher, Kathy Corton, cially when you’re in the middle ter employee?” And this was during
Stew Ward and some of the other of a spin-off and especially when a year in which I might have made
principals in the company. I already your CEO has lost interest in the $300 million for him.
had stepped back. core business. It was terrible timing,
incredibly bad business from a tim- And what did you say?
What did you want to do, at that ing standpoint.
time? I just looked at him like he was out
What else went wrong? of his mind. I wasn’t really respect-
What I really wanted to do was ful in my dealings with Mike, and I
to focus my attention on the next Entrusting Mike Berman, as I had, just didn’t get how that was playing
frontier, which was taking that with the spin-off and with the rela- from his perspective.
Capital America platform to deliver tionship with the Japanese was a
securitization-based finance to other mistake too. I should have been Why?
businesses and other countries more personally involved than I was.
throughout the world. We opened I should have been more thought- I really don’t know for sure. Maybe
up an office in France. And we ful, more sensitive, more engaged it’s just that some people manage up
were looking at a bunch of differ- in managing my relationship with really well and down poorly. I man-
ent things. That was really what Mike, as well. age down great, but I managed up

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REAL ESTATE LETTER

really bad. You might say I was bor- tion. The business had continued Nomura had big, deep pockets. All
derline hostile, needlessly so some- to grow, and by complying with a of that was important to our success
times, with Mike. I think he resented balance sheet with $500 million in and to the value of our franchise.
me a little bit as well. I got the lion’s equity in April of 1998, we would
share of the credit for what we had have had to dramatically dismantle Why was that so important?
done. Mike probably felt somewhat a significant portion of what we had
slighted about that because he’s built over the previous year. Franchise value is the most impor-
an incredibly talented guy, and I So I was pretty furious, and I’m tant value because it means people
worked for Mike and I’m sure he sure I let Mike know. By that time, will come to you for business. If all
wanted to bask in some of the glory we already had set up Capital Amer- of a sudden you lose any one of the
that goes with that kind of success. ica legally, but the terms of the deal three attributes I just talked about
And in fairness, I was totally insensi- had still not been signed, sealed — the perception of integrity and
tive to what he probably was feeling and delivered. We were operating trustworthiness, or size and scale, or
at the time, and I should have been as Capital America but we weren’t creativity — you’ve lost some value.
more sensitive, in retrospect. really Capital America, not yet, not Your company is worth less.
until the recapitalization of the com-
Why were you being hostile in your pany had been completed. The deal So what did you do?
interactions with Mike? between the employees and manage-
ment hadn’t been fixed; we were all I said, “Mike, we’re operating at a
Because the spin-off was important hanging out in limbo. The Japanese higher level of volume than we were
to me, and Mike had been charged started telling us, through Mike, we a year ago. We need more equity
with getting the spin-off done. I felt needed to live within the financial to support our balance sheet. We
he was doing a bad job. But rather limitations we originally had nego- can’t come in with the balance sheet
than tell him that in a nice way or tiated a year earlier, even though ratios that you want in order to
in a respectful way, I communicated the business had grown immensely comply with a deal that would have
my dissatisfaction with him in a very — by somewhere between 25 and worked a year ago. It took a year
harsh way, because that’s how I 50 percent. The equity we had had because you’ve been busy golfing
communicated with him when I was in place to support the volume of a and skiing the whole year, instead
dissatisfied. That’s how I treated him year ago no longer was adequate to of working on the deal.” I think I
when I wasn’t happy with what he support the volume of business we said something like that, if I remem-
was doing at the time. were producing then, a year later. ber right. Well, for whatever reason,
And it was all good business; it was Mike said, “You know, we have to
In what way was he letting you all profitable. get this deal done, and we have to
down? comply with the original terms of
Why didn’t Mike and Nomura allow the deal. You’ve got to shrink the
We began the spin-off process in you to renegotiate the terms, expand business down to comply.”
April of 1997. And one year later the balance sheet, increase the equity
— right around April of 1998 — the capitalization to support the current How did you respond?
deal still had not been completed. volume at the time?
We still didn’t have the final docu- I said to him, “What do you expect
mentation on our spin-off. Through To this day, that part of the story is me to do? How am I going to shrink
Mike, Nomura started insisting that still a mystery to me. Mike’s answer our business?” He said, “Well, you’ll
we comply with the financial terms for us was simple: shrink the busi- just have to turn away business.”
and restrictions that we had agreed ness down. The only way to do that Essentially, he was saying, “You’ll
to a year earlier. would have been to walk away from just have to weasel out of commit-
commitments we had made. ments you’ve made.” Knowing that
Why was that a problem? would kill our business, I thought,
Why didn’t you do that? “He’s crazy, completely crazy.” At
A year earlier, we had taken a pic- the same time, around April of ’98, I
ture of our balance sheet and that Because a big part of what made us happened to look in the newspaper
was going to be the basis for the a valuable company was the mar- and I noticed that Criimi Mae’s stock
spun-off company. We had about ket’s perception of us. The market price had fallen dramatically in the
$500-ish million of equity and lever- perceived us to be honorable and months preceding. It was down a
age for the rest of our balance sheet. trustworthy, creative and responsive, lot, and I was alarmed.
That worked in the spring of ’97. But and big. Because we were affiliated
who knew then that it would take with Nomura, we were perceived as Why?
more than a year to do the spin-off? being capable of funding as much
Remember, we had a commitment as we wanted to fund. No one Because at the time, Criimi Mae was
letter or term sheet signed within a knew we only had $500 million of buying most of the B-pieces in the
month. Roughly a year later, we had equity — they assumed we could market. If you were a Nomura and
not finished our final documenta- fund as much as we wanted because you didn’t sell your B-pieces, you

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REAL ESTATE LETTER

didn’t make any money. Accounting- which is why we had originally they had a chance to see and get
wise, it would be as though we had approached Cendant. a feel for most of the key people
never sold anything. There’s no who were going to be involved in
point to doing a securitization unless That was the solution to the problem executing the business plan. At the
you sell your B-piece; from a regula- you were facing. But do you know end of this presentation, which was
tory, accounting and reserve stand- why Mike and Nomura wanted you like a day long, Steve Feinberg, who
point, you still hold all the paper. to shrink your balance sheet? runs Cerberus, said to me, “This is
Well, Criimi Mae had bought a lot of among the finest run companies I’ve
our B-pieces. Well, I’m not sure that Nomura fully ever encountered, and we’re very
In fact, they had purchased most appreciated what we saw going on. anxious to become involved.” I said,
of the market’s B-pieces. The B- “What do you mean?” He said, “Well,
piece market was really thin at that Why? I could see us putting up a billion
time. There were not many other big dollars of equity.”
participants. And I figured if Criimi I don’t know. But they just didn’t Now remember, we already had
Mae’s stock price is low, their ability see it the same way all of us at Capi- $500 million from Nomura. He said,
to raise more capital to buy more B- tal America saw it. They figured they “I don’t care if Nomura stays in, or
pieces would be impaired and there- had cut a deal a year ago and that if they want to put more in, too, or
fore the ability for us to sell B-pieces I needed to comply with the terms if they want me to buy them out
also would be impaired. Therefore, of that deal. It’s like if you make entirely. But I love this company.
our ability to make loans profitably plans with someone to go golfing I love this business.” I was giddy
would be impaired. So it concerned in a year, and the day arrives and thinking that I had solved our prob-
me. A lot. it’s hailing and thunderstorms, and lem. And I told Mike about it.
then the person gets angry at you
What did you do? for canceling. The entire climate How did he respond?
in which we were operating had
I asked Brian to come into my office changed. Our business had grown, Mike was not only upset that I had
and said, “Did you look at Criimi and our exposure along with it. To met with them, but he was unwill-
Mae stock prices? They’re screwed. make matters worse, the environ- ing to visit with them or arrange a
They’re not going to buy many more ment had become a lot more risky. meeting between them and any of
B-pieces.” I said, “Find out what per- So we desperately needed to grow the Japanese people from Nomura.
centage of our B-pieces in the last our balance sheet accordingly and He continued to be insistent that
year we’ve sold to Criimi Mae.” add more equity to our very highly I shrink the company and comply
So he came back to me within an leveraged capital position. with Nomura’s wishes. “Do that,” he
hour to tell me the bad news that said, “and we’ll deal with the rest
something like 85 percent of our Sounds straightforward enough. Why later, including Cerberus.”
B-pieces in the past year had been didn’t they get it?
bought by Criimi Mae. Some crazy Which you felt you couldn’t do?
number. I honestly do not know and would
I thought, “This is a disaster wait- only be guessing. I suspect that Which I knew I could not do. Again,
ing to happen. What if nobody’s they had entrusted the oversight of it was completely, completely irratio-
there to buy our B-pieces on our my business to others in the U.S. nal. I couldn’t figure out why Mike
next couple of deals and we are sit- and were not really completely on continued to hang on to that posi-
ting in our present position, capital- top of the details of our business. I tion. It didn’t make any sense to me.
deficient?” have other thoughts, but I’d only be So I organized a meeting with half a
I went to Mike and got stone- speculating. dozen of the senior people at Capi-
walled again. He kept repeating tal Company of America. We were
something like, “Don’t worry. Just So the only solution at the time, at going to meet in New York, so I was
get your balance sheet shrunk.” He least from your perspective, was to flying in from San Francisco. Boyd
was very irrational, which is not bring in some outside capital. What and Brian already had arrived in
like Mike. Mike is a very smart, very happened when you tried to do that? New York a day or two before me,
rational guy. It was very frustrating and Kathy Corton, Stew Ward, Bill
for me, and I felt as though Mike Dean Adler introduced me to the Hosler, who was our CFO, would be
was, for whatever reason, willing to head of Cerberus, who was a friend there too. There were about half a
kill our company. I just really didn’t of his. He flew his team out to San dozen of us who were planning to
even understand why at the time. Francisco. We did a road show, get together.
presenting him and his people our
Do you have any perspective on it now? business plan along with all the And the purpose of the meeting?
financials and projections. I arranged
Well, the obvious answer for me for maybe 10 key employees of The reason I wanted to have that
was to try to get another capi- ours, all senior people, to jointly dinner was I wanted to act in uni-
tal source to augment Nomura, make the presentation with me. So son. I felt that if it were solely up

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REAL ESTATE LETTER

to me, I would have gone to the or me, basically. Well, the Japanese couldn’t believe that he would facili-
Japanese and said, “Either you start didn’t know me. I hadn’t cultivated tate Mike’s firing me in this way.
talking to Cerberus or I quit.” But I a personal relationship with them.
felt it would be more powerful and I’d been there twice in five and a So what happened next?
fair and consistent with how we had half years. I had entrusted the rela-
operated our company, if the six or tionship entirely to Mike. I had fig- After I landed, we had drinks at the
seven senior people who actually ured our interests were completely Four Seasons Hotel, which is where
were running the company acted in aligned. I’d rather run the company I was staying. I said to them, “What
unison. We were a good team and than politic, so I left all of that to do you think I should do?” They
I felt that I didn’t want to force my him. I was vulnerable, because both said, “You probably could keep
opinion upon them. they trusted him. They didn’t know your job in some diminished capac-
me. They knew I made money and ity. You’d have to kiss Mike’s ass,
Why not? If you felt you were right, they appreciated that, but they also and you’d probably have to share
why not play hardball? knew that I was friends with Mike; your job responsibilities more with
he had hired me, and if he thought Mike as co-CEO or something like
Because I had made more money I deserved to be fired, I guess they that. But you probably could stay on
and could afford to take a more figured he must know. in some capacity if you wanted to.”

And your response?


We had been friends and had socialized together. We I had such a bitter taste in my mouth
knew each other’s families, had spent much time at that night, staying in any capacity
now was completely out of the ques-
each other’s homes. I felt betrayed. Shocked. Numb. tion. In retrospect, I wish that I had
the temerity to go to Mike and say,
“Look, I’m really sorry for whatever
hardball position than most of them How did Boyd and Brian respond? it is that I did to provoke you to feel
could. I also wanted to respect this way because you must feel ter-
the concerns of the other six or Mike had told Boyd and Brian that he ribly to have done this. And I don’t
seven. If they felt the approach I needed one of them at least to stay even know why, but can we spend
was advocating was too risky per- on because someone had to run the some time to understand it better and
sonally for them and decided that company. So he asked each of them so on and so forth. Gee, is it worth
they’d rather just continue to ride if they would stay without me. throwing our entire company in the
with Nomura and do whatever to garbage without trying to repair our
comply with Nomura’s wishes, I What did they say? relationship?” We’d surely still be
was willing to go along, because together and would have created a
I have always valued very highly Later that night, I asked them both. really terrific company that we’d all
the concept of team. But I also Brian said he wouldn’t stay if I were have been very proud of.
felt that if we all went to Nomura fired. But Boyd said, “I told him I
with a unified front to pursue the would stay but that I thought it was Why didn’t you do that?
alternatives I wanted to pursue, a big mistake to fire you.”
then Nomura would have been I was hurt, and I let my hurt feel-
hard pressed not to comply with How did you feel when you heard ings get in the way. If I had had
our wishes. that? the maturity to do that, I’d probably
still be there today and so would
So you were flying in from San Fran- I was deeply hurt. Even though in Mike. We’d both almost certainly
cisco … What happened next? retrospect I eventually realized I be billionaires. But I didn’t. I didn’t
probably had treated Mike rather have the wherewithal, the maturity,
As I was flying in — I was on my harshly and may have been insen- the strength of character. I was just
own plane — my phone rang and sitive to his feelings. We had been a young, immature, hurt person. I
it was Boyd, who told me that he friends and had socialized together. didn’t know how to react. I reacted
and Brian had just been in Mike’s We knew each other’s families, had the way a young, immature, hurt
office for two hours, during which spent much time at each other’s person typically reacts, which was to
time Mike told them that he had homes. I felt betrayed. Shocked. say to myself, “This asshole’s a bad
solicited and received permission Numb. Boyd — I had not only hired guy and he screwed me.”
from the Japanese to fire me. He Boyd at Nomura and given him Believe it or not, it was easier for
had told the Japanese that, in his an incredible financial deal, I had me at the time to walk away from
opinion, I was no longer suited to known his family for many years, something that I had built with all
be CEO of the company, and that and he had worked for me earlier my heart and soul, that I had created
he would not stay on in any capac- at Morgan Stanley. We went back from scratch and derived so much
ity unless I was to go. It was him a long ways together, and I just pleasure from, than it was to take

32 December 2006 ■ THE LETTER ■ www.irei.com


THE INSTITUTIONAL
REAL ESTATE LETTER

personal responsibility for what had And then what happened? looking out for its interests, with
gone wrong. It was easier for me to fiduciary responsibility to do
flush it all down the toilet than go I had a meeting with the two peo- what’s best for Nomura, who had
and talk to Mike. Which is, when I ple that succeeded Mike as CEO of invested a lot of money in this
think about it now, unbelievable. Nomura USA when he had left to company. And they’re too lazy to
But that’s where I was at that time become chairman of Capital Com- make a phone call to Japan that
in my life. I did the best I could. I pany of America. They were there, night, too lazy to fly to Japan to
just wasn’t at the stage of life that I as well as Mike, Boyd, Brian and say, “You know, we’re not going
could deal with the situation intelli- me, and they handed me an enve- to do this.” They were basically
gently, gracefully and maturely. lope with a check in it for $30 mil- just too lazy. They explained by
lion along with a contract for me saying something like, “It sim-
You were young. How old were you? to sign, which had been negotiated ply would take too much time
over the prior couple of days with to explain it to them that we’re
About 36 at the time. For all the tal- them releasing me from liability and not doing it. The momentum’s
ent and skill that I may have had me releasing them from liability and too strong. Let’s just do it.” That’s
and all the leadership qualities, I promising not to say disparaging really how things got done at
wasn’t, in the end, good enough things about each other. Nomura, by the way.
or advanced enough in my life to
handle that difficult moment well.
So right then and there — because
having been trained as a bond I made the closing speech of the conference. At the
trader I tend to make rather rapid end of the speech, I played the REM song It’s the End
analyses — I said, “I’m not going
to do that. I’m going to leave. I of the World as We Know It.
don’t want to work with Mike at
this point, and I don’t want to work
with you, Boyd.” He just looked at I thought about it at that So that’s how it ended?
me and didn’t say anything. moment, and I said to the two
guys, Bill and Mark, who I knew That’s how it all ended. I still had
Then what happened? — they were nice guys — I said, an office at Capital America in San
“Look, I know I shouldn’t do this Francisco. I actually went in a cou-
This was early August of 1998. The for my own interest because I’m ple of times, but as you can imag-
very next month, in September, we going to walk out of here a rich ine it was a painful and unpleasant
had 2,000 people coming to our guy, a young guy, my whole future experience, so I didn’t do it too
showcase conference, where I was is ahead of me, and a pristine often. I did host the conference
going to be the host. I said some- record upon which I can just start a month later. I made the closing
thing like, “Look, I don’t think it’s something new. But I created this speech of the conference. At the
in the best interest of anyone if I company. Everyone that works in end of the speech, I played the
just walk away from the company. this company has a loyalty to me, REM song It’s the End of the World
I’ll stay on as vice chairman with no and we have a connection to each as We Know It. There had been a
executive responsibilities. I am enti- other. Here’s the $30 million back. message embedded in there that I
tled to 10 percent of this company.” I’ll pretend this didn’t happen, think some people in retrospect fig-
That was our spin-off deal and and we’ll just go back to the way ured out because I left shortly after
that had been documented. I said, things were and make something that. But it really wasn’t that much
“That would make me the largest work here. That’s the right thing of a surprise to most; there had
non-Nomura shareholder. I don’t to do. It’s not right for me. But it’s been all kinds of rumors circulating
think that’s fair or will fly, so I’ll the right thing for the sharehold- that I was going to be leaving.
relinquish 5 of my 10 percent, which ers, which is Nomura, and for the
you can split between the two of people working in this company.” No public announcements had been
you or with Mike. But I’ll basically They looked at me and said, “No made yet?
walk away for $30 million,” which can do. This deal already has been
was equal to the bonus I had just approved in Japan. It would be too No. It had been announced that I
made the previous year. I’ll leave. I’ll much of a hassle to try to undo it. had been named vice chairman, and
keep 5 percent ownership for hav- Why don’t we just keep the deal that I no longer was president and
ing founded the business, and I’ll the way it is?” CEO. So I guess, yes, some kind
get $30 million for relinquishing 5 of announcement had been made.
of my 10 percent, which was cheap How did you respond to that? I left the vice chairmanship almost
because if we were making $300 immediately following the confer-
million a year, 5 percent was worth I was just shocked because here ence. And that was it. Within a very
a lot more than $30 million. Within a are two guys who are supposed short time — about a week after
couple of days, that deal was done. to be Nomura’s representatives I was forced out — the Russians

December 2006 ■ THE LETTER ■ www.irei.com 33


THE INSTITUTIONAL
REAL ESTATE LETTER

announced they were defaulting as it has wrongly impeded my ability with Mike and Boyd because we
on their bond obligations, and the to appropriately continue my career. had experienced so many positive
global fixed-income markets were The cruelest of ironies is that my moments and really only one bad, ter-
turned upside down for about six reputation was undone completely rible moment together. I didn’t want
months. Nomura was stuck holding by the media, who made me out to to continue to feel the hate I had felt.
billions in paper that they couldn’t be an unprincipled profiteer, when I I didn’t want to continue to feel like a
move off their books, because the had created a company whose foun- victim. So I reconnected with both. It
markets ground to a standstill. Nat- was more important to me to recon-
urally, the people at Nomura in nect with Mike, because he had been
Japan were upset because the mar- the primary mover in my demise at
ket was bad and the paper losses It’s really just the story Capital America. So I reached out to
were significant. And, given their Mike, and I apologized to him for
lack of knowledge of the business, of two guys with a whatever I’d done to provoke him,
they also were confused. They never tremendous number of realizing that I must have done some-
really understood what was going thing to lead him to that place.
on in the first place. So they got a
qualities that were good
group in London to audit the books and certain qualities How did he respond?
of Capital America and to interview that were lacking. Our
the key people. They recommended I think he appreciated it immensely.
to the Japan people that either they collective weaknesses We got together at my house that
shut the company down and liq- were unveiled at a very day, and we golfed and we talked
uidate the assets or sell it to me, for a long time. All four of us
because I had made an overture to bad moment, and we did. Mike told me that he had felt
buy it shortly after leaving. paid a big price for it. deeply hurt and disrespected by me
over a long period of time. And
What did they do? I now understood how he got to
that place, and I blame myself for
I don’t think they ever seriously dation was integrity and honor. being blind to it at the moment. He
considered selling it to me. Or said he also felt he had acted very
about bringing me back. Neither It must have felt devastating. immaturely, that he had wanted
option was palatable to them. Pride to show me that he was the boss
may have been an issue. Confusion Devastating is the right word. by firing me. He told me he still
and trust surely were as well. So Within about a year period, I had remembers and will never forget
they pulled the plug. been betrayed by people that I the moment that I described to you
had thought were my friends. I where I offered to undo that $30
And so that’s how it all unraveled? had been fired from a company million deal. He was sitting on the
I had created out of nothing and sofa adjacent to me, and he had
It is. If you talk to Bob Phelan, who built up to be a major power in every impulse to stand up and
was the risk manager for Nomura the world of real estate finance. say to the two guys then running
USA at the time, he will tell you Then, I had to stand by helplessly Nomura USA, “Give Ethan and me
exactly what I just told you. He and watch my economics in that a day to fix this and see if we can.”
recently told me that it was sicken- company completely disintegrate He knows that we would have, had
ing for him to watch, and it was before my eyes. To cap it all off, he done that. But for some rea-
sickening for me to watch from the I then was blamed in the news- son he didn’t, and he admitted he’s
sidelines. Something I had poured papers for the blow up, portrayed been angry at himself every day
my heart and soul into, that I had as a taker who’s completely self- since then for not having done that.
5 percent ownership in and was interested and not to be trusted.
counting on to produce profits and So you’ve re-established a friendship?
economics for me, was destroyed in That’s all?
one fell swoop. We have, and I think it’s safe to say
Then, to add insult to injury, I got No. Then my mother got cancer. that we both have grown a lot as
the pleasure of reading in The Wall Then I got divorced. Then my mom people. I think he’s a very special
Street Journal how I was the guy died. It was a pretty bad year or guy. We were both immature back
who had destroyed it. Not only did I two, to say the least. then. It’s really just the story of two
lose the business that I had worked guys with a tremendous number of
so hard to create, not only was my What happened to Mike and Boyd qualities that were good and certain
remaining 5 percent interest in the and Brian? qualities that were lacking. Our col-
company made worthless, my repu- lective weaknesses were unveiled at
tation was tarnished. And that has It’s interesting. Four years later, a very bad moment, and we paid a
been the most bitter pill to swallow I decided I needed to reconnect big price for it.

34 December 2006 ■ THE LETTER ■ www.irei.com


THE INSTITUTIONAL
REAL ESTATE LETTER

CHAPTER 6: Life After Nomura

After tremendous success in the CMBS market, Penner’s career was derailed and his image tarnished. Hurt and disillusioned,
he spent several years reconstructing his life and refocusing his priorities. Recently, with a desire to realize his unfulfilled
potential, he has become re-energized and motivated to re-establish himself in the business world.

Let’s talk about life after Capital business somehow. I actually was with that and establishing a new
America. After all, it’s been a while. quoted in one newspaper account relationship with my kids. For the
What have you been up to? as saying something like, “I’ll be better part of the next few years,
back in business in 90 days,” which I was there for my kids and not
Well, life for me over the past years was reflective of my mindset at that really working at all. I met my cur-
has been completely different than time, which was, “I have to be rel- rent wife shortly after that, and so
life before Nomura. It’s been a evant.” My reputation was still ster- between spending time with her
great time for reflection, personal ling at the time, and so I really did and being with my kids, that was
growth and a new focus on family believe I could be in business in life for a while. My kids from my
and health. I was blessed with time 90 days because I hadn’t yet been first marriage were only 8 and 1½,
to be there with my young chil- and I felt that it was imperative that
dren and really connect, to remarry I prioritize my role as their parent
a great lady and establish a great because I would only get one shot
bond, and to even raise one of I feel as though my best at that. I figured there’d be time to
my wife’s nephews, too. I guess I days in the business world do other things I’d want to do.
became a real family man.
are surely ahead of me. What was life like then?
By choice?
Well, my wife is really into fitness.
Not altogether by choice. If I had blamed for Nomura’s crash. Then She had been a high-level profes-
been able to choose back then, I the newspaper stories hit. I tried sional athlete, a partner in a fitness
probably would still be at Capital to do a few things that didn’t work club, and a personal trainer, and
America, and I would be a version out for a variety of reasons. she made me her special project.
of a Jack Welch or Sandy Weil today, She got me in really good shape,
running a big finance company that Such as? mentally and physically.
would rival Citibank or GE Capital.
That’s what I had hoped to do, and My focus was the 1031 TIC busi- What was that experience like?
that’s what I had hoped to be. Maybe ness, which I saw as a sort of
that’s what I’m qualified to do. I don’t securitization analog for real estate Hard. At the time, I think I was in
know. But that’s not what life had in equity. The truth was my head the worst physical shape of my life,
store for me, at least not then. really wasn’t into it yet. I was feel- reflective of my place and my state
ing so hurt, and although I didn’t of mind at that time. My wife’s pri-
What did it have in store for you? realize it at the time, I really wasn’t orities are family and health, neither
ready to dedicate myself in any way of which were my priorities until
Well, I’m a big believer that hap- to doing anything meaningful. that time. So I was lucky to meet a
piness is discovered by finding the woman who taught me about look-
momentum of your life and riding Where were you living then? Still in ing at life and priorities a bit differ-
it, which is another way of saying San Francisco? ently. I’m surely a better-rounded
make the most of what you’ve got. person now, thanks in large part
I’ve learned that there are certain No, I had just moved to San Diego to her. So I worked on myself. I’d
things that are beyond our con- because that’s where my ex-wife say a lot of the last period of my
trol. When the Capital Company of was from, and I wanted my kids to life has been devoted to taking care
America situation presented itself, have an extended family. We didn’t of my family, creating a new fam-
I wasn’t qualified to deal with it have any in the Bay Area, and I still ily and taking care of my health.
in a mature way. I did the best I had the bad memories of what had Consistent with that, a few years
could do, and it ended up the way happened with Nomura, so I didn’t later we moved to Hawaii because
it ended up. need or want to stay in the Bay … why not? I’ve enjoyed taking
Area anymore. Plus, I like golf and up a few new hobbies, have writ-
And after that? the outdoors and the weather was a ten, hosted a radio talk show and
lot better in San Diego. So about a this year acted in my first film. But
Immediately after that, I was flailing year later, we moved to San Diego. eventually, I grew restless.
around for about a year, trying to Within six months of that, I got
be relevant and come back into the divorced and then had to deal About what?

December 2006 ■ THE LETTER ■ www.irei.com 35


THE INSTITUTIONAL
REAL ESTATE LETTER

I always had a gnawing sense that a year being back, so to speak, I’ve was, “The greatest sin in life is
I had left unfinished business in begun to find my stride and am unfulfilled potential.”
my life. I felt that my experience working on a very interesting pipe- I think I have a degree of
with Nomura resulted in a prema- line of real estate deals. For the first genetic preprogramming about
ture ending. I hadn’t left on terms I time in a long time my competi- that one point. While I heave
was comfortable with. I also came tive juices are flowing again, and learned a lot about many things
to grips with the fact that I’m a my desire to produce is very strong these past years, I still feel this
producer who enjoyes producing, again and unimpeded by the bad gnawing inside that I felt even in
and that that’s OK. So in early 2006 feelings that I harbored after that Hawaii. I’ve made some money,
we came back to California, and Nomura ending. and I could have stayed in Hawaii
I’ve been trying to re-emerge in the I have begun to build a global for the rest of my life and could
business community, examining dif- real estate investment business, have have lived a nice life, but I have
ferent opportunities. identified a few partners whom I’ve unfulfilled potential, and now I am
known for years, and am so excited seeking to fulfill that potential.
Have you been dabbling in real about our prospects.
estate at all? And looking for the next game?
How does that jive with your years
For many reasons I have a deep in Hawaii and your newfound focus Yes. And, now with the benefit of
affection for real estate, both as on family and health? having a great family life, a beauti-
an asset class and as a business. ful and supporting wife, and feel-
I’ve been involved in a real estate I think we all want to feel like ing fitter and healthier than I ever
investment partnership with a cou- we’re doing something productive have, combined with the maturity
ple of partners over the last four and fulfilling our potential. My dad and knowledge I’ve gained with
or five years, and that has worked was a pretty wise man. He had a age, I feel as though my best days
out well. I’m blessed to have had a couple of mantras that I always in the business world are surely
couple of good partners. Now, after remember him by. One of them ahead of me. ❖

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36 December 2006 ■ THE LETTER ■ www.irei.com

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