CHAPTER II
HUMAN RESOURCE DEVELOPMENT IN THE
TOURISM INDUSTRY: LITERATURE REVIEW
CONTENTS
3.1 Human Resource Development (HRD) - Historical Background
3.2 HRD~ Conceptual Analysis
3.3 HRD in the Tourism Industry“You can dream, create, design and build the most
wonderful places in the world. But it requires
people to make the dream a reality
Walt Disney
Studies on tourism in India are very few and far between, and
predominently impact oriented (Shackley, 1996'; Singh, 1989?; Singh and
Singh, 1999; Madan and Rawat, 2000*; Chaturvedi, 2002°;
Kuniyal, 2002°; Gardner et al, 2002’).
Similarly, a few research as well as general studies have been made
over the years, with regard to the problems and prospects of human
resource development in the tourism industry in the world and India in
particular. The researcher has made an effort to review some of the
important works having a great bearing on the present study.
1, Shackley, ML. (1996). Community Impact of the Camel Safari Industry in
Jaisalmar, Rajasthan, Tourism Management, Vol: 17 (3), pp. 213-218.
2. T.V. Singh (1989). The Kula Valley Impact of Tourism Development in
Mountain Areas, New Delhi, Himalayan Books.
3. T.V. Singh and S. Singh (1999). Coastal Tourism, conservation and the
Community case of Goa in Salini Singh, India’s Domestic Tourism:
Chaos/Crisis/Challenge? Tourism Recreation Research, Vol. 29(2), 2004. pp. 35-46.
4, S. Madan and L. Rawat (2000). The Impacts of Tourism on the Environment
of Mussorie, Garhwal Himalaya, India, The Environmentalist, Vol. 20, pp. 249-255.
5.G. Chaturvedi (2002). Ecotourism in Gangotri Region of the Garhwal
Himalayas, Tourism Recreation Research, Vol. 27 (3), pp. 41-51.
6.J. C. Kuniyal (2002). Mountain Expeditions: Minimizing the impact,
Environmental Impact Assessment Review, Vol. 22, pp. 561-581.
7. J. Gardner, J
Development and its impact in Kull
Research, Vol. 27 (3). pp. 9-20.
, F. Berkes and R.B.Singh (2002). Accelerated Tourism
Manali, H.P.,India, Tourism Recreation
61The books, research papers and articles relating to the present study
have been reviewed separately in the chronological order in the
succeeding pages.
3.1: HUMAN RESOURCE DEVELOPMENT (HRD) -
Historical Background
Human Resource Development (HRD) is a relatively new term, but
not a new concept. The original roots of HRD can be traced directly to
the earliest form of training, often referred to as vocational education,
provided by the apprenticeship system in colonial America in the
eighteenth century (Miller, 1987*; Nadler and Nadler, 1989°)
Historically, the development of HRD can be traced from training
and instructional design, to training and development, to employee
development, to human resource development. Perhaps the main advance
of HRD as a field of academic study has taken roots in the USA
pioneered initially by the American Society for Training and
Development (ASTD), and taken further forward by its academic
offshoot - the Academy of Human Resource Development (AHRD).
8. Miller, P. (1987). Strategic Industrial Relations and Human Resource
Management: Distinction, definition, and recognition, Journal of
Management Studies, Vol-24, pp. 101-109.
9. Nadler, L and Nadler, Z (1989). Developing Human Resources, London:
Jossey-Bass, 3° edition.
68