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The document outlines 10 steps for conducting a root cause analysis to identify underlying factors that led to an undesired event. The steps include: defining the problem, collecting data through interviews and documents, organizing the data, identifying contributing factors, determining root causes, verifying the causes, identifying remedial actions, implementing an action plan, monitoring outcomes, and recognizing team members.
The document outlines 10 steps for conducting a root cause analysis to identify underlying factors that led to an undesired event. The steps include: defining the problem, collecting data through interviews and documents, organizing the data, identifying contributing factors, determining root causes, verifying the causes, identifying remedial actions, implementing an action plan, monitoring outcomes, and recognizing team members.
The document outlines 10 steps for conducting a root cause analysis to identify underlying factors that led to an undesired event. The steps include: defining the problem, collecting data through interviews and documents, organizing the data, identifying contributing factors, determining root causes, verifying the causes, identifying remedial actions, implementing an action plan, monitoring outcomes, and recognizing team members.