Republic of the Philippines

MASCOM Computer Learning Centre Marawi City, Inc.

0035 Dianalan St., Lilod Saduc, Marawi City
S.E.C. Reg. No. CN200929554
TESDA Reg. No. 201334022013

COURSE DESIGN

Course Title : COMPUTER SYSTEMS SERVICING NCII

Nominal Duration : 280 hours

Course Description :

This course is designed to develop & enhance the knowledge, skills, & attitudes
of a Computer Systems Service Technician, in accordance with industry standards. It
covers the basic and common competencies in addition to the core competencies
such as to install and configure computers systems, set-up computer networks and
servers and to maintain and repair computer systems and networks.

Entry Requirements:

Candidate/trainee must possess the following qualifications, must be:

 Able to communicate both oral and written

 Physically and mentally fit.
 With good moral character.
 Can perform basic mathematical and logical computations.
 Analytical and logical thinking

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 COURSE DESIGN

COURSE STRUCTURE:

BASIC COMPETENCIES
(40 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating in 1.1 Obtain and convey workplace
workplace workplace information.
communication communication 1.2 Complete relevant work related
10 hours
documents.
1.3 Participate in workplace
meeting and discussion.
2. Work in a team 2.1 Working in a 2.1 Describe and identify team role
environment team and responsibility in a team.
10 hours
environment 2.2 Describe work as a team
member.
3. Practice career 3.1 Practicing 3.1 Integrate personal objectives
professionalism career with organizational goals.
professionalis 3.2 Set and meet work priorities. 10 hours
m 3.3 Maintain professional growth
and development.
4. Practice 4.1 Practicing 4.1 Identify hazards and risks.
occupational occupational 4.2 Evaluate hazard and risks
health & safety health and 4.3 Control hazards and risks 10 hours
safety 4.4 Maintain occupational health
procedure and safety awareness

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 COURSE DESIGN

COMMON COMPETENCIES
(80 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Apply quality 1.1 Applying quality 1.1.1 Assess quality of received
standards standards materials
1.1.2 Assess own work 20 hours
1.1.3 Engage in quality
improvement
2. Perform 2.1 Performing 2.1.1 Plan and prepare for tasks
computer computer to be undertaken
operations operations 2.1.2 Input data into computer
2.1.3 Access information using
computer
2.1.4 Produce output/data using
10 hours
computer system
2.1.5 Use basic functions of a
web browser to locate
information
2.1.6 Maintain computer
equipment and systems
3. Perform 3.1 Performing 3.1.1 Select measuring
mensuration mensuration instruments
and calculation and calculation 3.1.2 Carry out measurements
10 hours
and calculation
3.1.3 Maintain measuring
instruments
4. Prepare and 4.1 Preparing and 4.1.1 Identify different kinds of
interpret interpreting technical drawings
technical technical 4.1.2 Interpret technical drawing
10 hours
drawing drawing 4.1.3 Prepare/make changes on
electrical/electronic
schematics and drawings
5. Use hand tools 5.1 Using hand 5.1.1 Plan and prepare for tasks
tools to be undertaken
5.1.2 Prepare hand tools
10 hours
5.1.3 Use appropriate hand tools
and test equipment
5.1.4 Maintain hand tools
6. Terminate and 6.1 Terminating 6.1.1 Plan and prepare for
connect and connect termination/connection of
electrical wiring electrical wiring electrical wiring/electronics
and electronics and electronics circuits
circuit circuit 6.1.2 Terminate/connect
10 hours
wiring/electronic circuits
6.1.3 Test
termination/connections of
electrical wiring/electronics
circuits

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 COURSE DESIGN

Units of Nominal
Module Title Learning Outcomes
Competency Duration
7. Test electronic 7.1 Testing 7.1 Determine criteria for testing
components electronic electronics components
components 7.2 Plan an approach for
10 hours
component testing
7.3 Test components
7.4 Evaluate the testing process

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 COURSE DESIGN

CORE COMPETENCIES
(160 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Install and 1.1 Installing and 1.1. Assemble computer hardware
configure configuring 1.2. Install operating system and
computer computer drivers for peripherals/
systems systems devices.
40 hours
1.3. Install the computer application
software
1.4. Conduct testing and
documentation
2. Set-up 2.1 Setting-up 2.1. Install network cables
computer computer 2.2. Set network configuration
networks networks
2.3. Set router/Wi-Fi/ wireless
access point/repeater 40 hours
configuration
2.4. Inspect and test the configured
computer networks
3. Set-up 3.1 Setting-up 3.1. Set-up user access
Computer Computer 3.2. Configure network services
Servers Servers
3.3. Perform testing, 40 hours
documentation and pre-
deployment practices
4. Maintain and 4.1 Maintaining 4.1. Plan and prepare for
repair computer maintenance and repair
computer systems and 4.2. Maintain computer systems
systems and networks and networks
networks 4.3. Diagnose faults of computer
systems 40 hours
4.4. Rectify/correct defects in
computer systems
4.5. Inspect and test the computer
systems and networks

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 COURSE DESIGN

RESOURCES

Tools Equipment Materials

 Screwdriver  Desktop Computer  RJ 45
(standard)
 Laptop  Modular box (RJ45)
 Screwdriver (Philips) computer/Netbook  Raceway or Slotted
 Long nose pliers
 Mechanical pliers  Computers for server PVC 1.5” x 1.5” x 48”
 Allen wrench  Server cabinet/Frame  UTP cable
 Crimping tools  Patch panel (48-ports)  Contact cleaner
 Soldering iron  Working tables  Whiteboard
 Solder sucker
 Internet subscription  Fastener
 Wire stripper (at least 2 MBPS)
 Portable electric hand  Filler (lead-free)
drill  Uninterruptible Power  Fiber optic cable 2
Supply (UPS)
 Drill bit meters (terminated)
 Precision screw  Hub / Switch
drivers  Managed switch
 Anti-static devices  Network controller
 Flash light/Head
 ADSL Router with Wi-
mounted light
Fi
 Wireless Access Point
 PC Video camera
 External optical drive
 USB External HD
 Network External HD
 scanner
 USB printer
 Network printer
 Flash disk / Memory
stick
 Electronic tester VOM
 LAN Cable tester

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 COURSE DESIGN

ASSESSMENT METHODS:

 Hands on
 Direct observation
 Practical demonstration
 Oral and written exam

COURSE DELIVERY:

 Self-paced instruction
 Presentation
 Demonstration
 Group discussion

TRAINER’S QUALIFICTION:

 Holder of National TVET Trainer’s Certificate (NTTC) Level 1

 Holder of Computer Systems Servicing NC II
 *Must have at least 2 years relevant job/industry experience

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