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COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol
FUNCTIONS OF
COMMUNICATION CONTROL
SOCIAL
INTERACTION
MOTIVATION
FEATURES OF EFFECTIVE
COMMUNICATION
INFORMATION EMOTIONAL
DISSEMINATION EXPRESSION
1 COMPLETENESS 2 CONCISENESS
CommunicaFon should include Not necessarily keeping the
everything that the receiver needs to message short, but making it
hear for him/ her to respond, react, or
evaluate properly.
direct or straight to the point.
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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol
3 CONSIDERATION 4 CONCRETENESS
Taking into consideraFon relevant EffecFve communicaFon happens
informaFon about his/her receiver such as when the message is concrete and
mood, background, race, preference, supported by facts, figures, and real-
educaFon, status, and needs, etc.
life examples and situaFons.
5 COURTESY 6 CLEARNESS
The speaker shows courtesy in This implies the use of
communicaFon by respecFng the
culture, values, and beliefs of his/her simple and specific words to
receivers. express ideas.
7 CORRECTNESS BARRIERS TO
Correctness in grammar eliminates COMMUNICATION
negaFve impact on the audience and
increases the credibility and
effecFveness of the message.
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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol
3
ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol
SOCIO-PSYCHOLOGICAL
LANGUAGE BARRIERS
BARRIERS
• Different Languages • Abtude and opinions
• No Clarity in Speech • EmoFons
• Use of Jargons • Filtering and distorFon
of message
• Not being specific
• Status difference
SOCIO-PSYCHOLOGICAL SOCIO-PSYCHOLOGICAL
BARRIERS BARRIERS
• InacenFon • Group
idenFficaFon
• Closed mind
• Self-image
• Fields of
• Distrust
experience
• Poor retenFon
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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol
EmoConal You are having a bad day or Recognize these kinds of emoFons, and Lack of You are asked to share Develop self-confidence by joining
Barriers you feel frustrated. politely ask the other person to give you a Confidence something about your day organizaFons where you can share and
moment you can relax or calm yourself. or weekend, but you are develop your interests. Look for
hesitant because you are opportuniFes in your school or community
You sit in a meeFng or class Recognize this kind of abtude, reset and shy. that will help you find your strengths and
where you think the speaker reflect on how you can be interested in improve your abiliFes.
is boring. what the speaker is poinFng out.