9.1 Only 20% of aircraft accidents are not caused by human error.

Of the
remainder, at present, most are caused by;
a. engineers
b. aircrew*
c. ground handling 1.2.1

9.1 A major factor in the incident involving the explosive decompression

on the B737 of Aloha Airlines was that
a. specific inspections were being equalised over a 50 week period*
b. the aircraft had flown through severe turbulence
c. the cabin pressurisation system had failed
1.3.1

9.1 When the left hand windscreen of a BAC 111 was blown out in flight a
possible cause of the accident was determined to be
a. a weakened glass panel because of high heating current flow
b. the use of wrong diameter securing bolts*
c. stress and fatigue corrosion because of high ‘g’ forces
1.3.2

9.1 The incident of uncontrolled roll to starboard on take-off of an A320

at Gatwick airport in August 1993 was caused by
a. the flap and aileron control runs being crossed over
b. severe wake wash turbulence from an aircraft which had just taken off
c. four spoilers on the right wing selected to the maintenance mode*
1.3.3

9.1 If anything can be done incorrectly then who will do it?

a. Murray
b. Murphy*
c. Morton 1.4.1

9.1 One of the major causes of human error in maintenance is incorrect

installation. This is often due to an effect called
a. Murphy’s law*
b. Sod’s law
c. Burke’s law
1.4.1
9.2 The part of the eye which controls the amount of entering light is the
a. cornea
b. retina
c. iris* 2.2.1

9.2 Focusing in the eye is done by the

a. cornea*
b. retina
c. iris
2.2.1

9.2 The retina contains light sensitive cells, one which detects colour, the
other black and white. The cells which detects colour are called
a. rods
b. cords
c. cones* 2.2.3

9.2 In the eye, the blind spot is

a. the top and bottom of the cornea
b. devoid of rods and cones*
c. on the fovea 2.2.4

9.2 In the eye, cone cells are only found on the

a. fovea*
b. cornea
c. iris
2.2.5

9.2 When correcting vision, a convex lens is used for

a. short-sightedness
b. long-sightedness*
c. myopia 2.2.8

9.2 When correcting vision, a concave lens is used for

a. long-sightedness
b. hypermytropia
c. short-sightedness* 2.2.8
9.2 Timbre is one property of sound waves. Another is
a. frequency*
b. conduction
c. reception 2.3.1

9.2 The Eustachian tube connects the middle ear to the

a. mouth
b. nose*
c. outer ear 2.3.5

9.2 Exposure to loud noise will cause the problem of

a. conductive deafness
b. presbycusis
c. noise induced hearing loss [NIHL]* 2.3.4

9.2 An automatic function of the brain is

a. breathing*
b. talking
c. running 2.4.1

9.2 A non automatic function of the brain is

a. balance
b. temperature control
c. talking* 2.4.1

9.2 Information is passed from sensory devices to the brain by

a. neurons*
b. neutrons
c. electrons 2.4.5

9.2 There are two types of long term memory, semantic and episodic.
a. Semantic is said to be more accurate
b. Episodic is said to last longer than semantic
c. Episodic is more accurate than semantic*
2.5.2
9.2 The ability to hear separate words in continuous speech is called
a. speech segmentation*
b. audio stimulation
c. aural refraction 2.6.7

9.3 If you find a problem which directly affects the safety of an aircraft
you may consider raising
a. an MOR [mandatory occurrence report]*
b. getting directly in touch with the aircraft manufacturer
c. telephoning the Legislation authority
4.5.1

9.3 When working under pressure the engineer should always apply the
standards required by
a. AWN [airworthiness notice] number 3*
b. EASA article 35/2/2004
c. AWN number 13
4.5.1

9.3 Safe working practices at work should be followed using guidelines set
down by the
a. shift foreman
b. operator CEO [chief executive officer]
c. relevant national health and safety at work legislation*
4.5.2

9.3 To maintain a working environment which has clean air, noise control,
light and adequate heating or air conditioning a company must comply with
regulations set by
a. operator CEO
b. relevant national health and safety at work legislation*
c. shift foreman 4.5.3

9.3 Pension schemes and shift allowance payments for staff are
considered to give a
a. motivational effect*
b. divisive effect
c. distraction effect 4.4.4
9.3 Long periods of shift work can be a strong
a. motivator
b. de-motivator*
c. distracter
4.4.4

9.3 When you decide to follow a team course of action against your best
judgement it may be called
a. teamwork
b. coercion
c. peer pressure* 4.4.2

9.3 If as a person you treat a particular ethnic group badly you are said to
a. have a negative prejudice attitude*
b. be positively discriminating
c. have a positive prejudice attitude
4.6.2

9.3 If a person is prevented from reaching a goal, or has something taken

away they will experience an increase in
a. individual prejudice
b. aggression*
c. discrimination 4.6.3

9.3 The Public Disclosure Act in the UK provides protection for

a. ethnic workers against discrimination
b. ordinary workers against excessive working hours
c. ‘whistle blowers’ when reporting bad practices*
4.5.1

9.4 The hierarchy of needs developed by Maslow suggests that survival

requires air and food with
a. water, rest and pain avoidance*
b. love, belonging and intimacy
c. knowledge, understanding and discovery
3.1.1
9.4 The hierarchy of needs developed by Maslow suggests that
stimulation requires sex and novelty with
a. love, belonging and intimacy
b. activity, exploration and manipulation*
c. desire for beauty
3.1.1

9.4 The hierarchy of needs developed by Maslow suggests that cognitive

needs involve seeking knowledge and discovery with
a. desire for beauty
b. understanding and working with ideas*
c. security and protection
3.1.1

9.4 Needs for self-actuation can be described broadly as

a. social needs
b. physical needs
c. intellectual needs*
3.1.2

9.4 The only needs which are not considered as emotional are
a. esteem
b. physiological needs of survival and stimulation*
c. love and belonging
3.1.2

9.4 When an individual is isolated and has no clock, set meal times or
means of detecting light changes the average day will be
a. 17 hours awake, 8 hours asleep*
b. 16 hours awake, 9 hours asleep
c. 15 hours awake 10 hours asleep
3.2.1

9.4 Body temperature is highest between

a. 1700 and 1900*
b. 1500 and 1700
c. 1900 and 2100 3.2.2
9.4 EEG’s [electroencephalograms] area measure of
a. eye movement
b. muscle activity
c. brain activity* 3.2.3

9.4 An increase in REM sleep may indicate

a. a previous increase in physical activity
b. an increased period of study and learning*
c. body tissue restoration
3.2.6

9.4 Stress can occur when

a. perceived capability is greater than actual demand
b. perceived demand is greater than actual capacity*
c. actual demand and actual capacity are matched
3.3.2

9.4 An increase in heartbeat will be considered a response from the

sympathetic system to stress. Other responses may be
a. pupil dilation and adrenalin secretion*
b. an increase in saliva production
c. bladder contraction is relaxed
3.3.4

9.4 During environmental stress a vibration of 8 to 12 Hz may cause

a. speech difficulties
b. muscular tensions
c. back ache*
3.3.5

9.4 Early signs of a person becoming alcohol dependent are

a. feelings of guilt, remorse and depression
b. neglect of food
c. increased tolerance to increasing amounts of alcohol*
3.4.3
9.8 An active error is normally considered to be made by
a. the person at the end of a line of contributory circumstances*
b. only management personnel during operational situations
c. an uninvolved agency 8.1.1

9.8 Examination of statistics have shown that there are likely to be a

ratio of active to latent failures of
a. 1:5
b. 1:4
c. 1:3* 8.1.5

9.8 The Heinreich ratio of accidents and incidents shows that there is
statistically a ratio of fatal accidents to reportable incidents of
a. 1:600
b. 1:30*
c. 1:10 8.1.7

9.8 ‘I have never come across a fault during that inspection’ is a

statement that
a. may lead to complacency*
b. shows a lack of knowledge
c. presents a lack of awareness 8.1.14

9.8 Always train yourself to expect a fault during an inspection. This will
prevent
a. a lack of awareness
b. complacency*
c. a build up of stress 8.1.20

9.8 The best time to do simple tasks during a shift is at the

a. mid part of your circadian rhythm cycle
b. high part of your circadian rhythm cycle
c. low part of your circadian rhythm cycle*
8.1.21
9.8 The amount of stress you suffer depends upon the demand that you
perceive is being placed on you and
a. your actual ability
b. your perceived ability*
c. the actual demand
8.1.22

9.8 When analysed for a significant reduction in aircraft safety, incorrect

installation accounts for
a. 80% of occurrences*
b. 49% of occurrences
c. 31% of occurrences 8.1.23

9.8 A functional check after maintenance should be considered as a check

on the
a. quality of the workmanship
b. serviceability of the system*
c. ruggedness of the system
8.1.25

9.8 After a fatal aircraft accident or aircraft hull loss implications arise
for the operator because of insurance cover. Not covered are loss of use of
aircraft and equipment and
a. the cost of the accident investigation*
b. personal liability for passengers and crew
c. property damage
8.3.1

9.8 Safety culture in any organisation probably has as its highest concern
a. justice
b. respect
c. responsibility* 8.4.2
9.8 When assessing or dealing with a hazardous situation two measures
can be taken, namely proactive or reactive. A proactive measure is being able
to
a. identify the hazard*
b. assess the consequences
c. assess the recovery measures
8.4.7

9.8 When assessing or dealing with a hazardous situation two measures

can be taken, namely proactive or reactive. A reactive measure is being able
to
a. identify the hazard
b. assess the consequences*
c. identify the threats 8.4.7

9.9 The first objective in any emergency is to

a. prevent injury or loss of life*
b. summon assistance
c. keep calm and look after yourself
9.1.2

9.9 When working with oils or greases ensure your hands are protected
with barrier cream. On completion hands must be washed using
a. an approved solvent
b. a good proprietary abrasive powder
c. a approved cleaning gel*

9.9 When handling sheet metal ensure

a. safety shoes are worn
b. proper protective gloves are worn*
c. safety goggles are worn
9.4.1

9.9 An important point in machine safety is to

a. ensure you Know how to stop a machine before you start it*
b. check the oil level at the end of each operation
c. ensure feed mechanisms are engaged before starting 9.5.1
9.9 Rubber gauntlets must be worn when handling
a. very hot components
b. acids or alkalines*
c. very cold components 9.6.1

9.9 Leather aprons are designed to protect against

a. acids
b. alkalines
c. heat* 9.6.1

9.9 Break in markings for aircraft are identified by

a. black and yellow diagonal stripes
b. a red triangle with ‘break in’ printed in black
c. a broken coloured line defining the break-in area*
9.7.3

9.9 The suction area around a typical medium size twin jet gas turbine
engine intake when the aircraft is at ground idle is at a radius of
a. 15 feet
b. 12 feet
c. 9 feet* 9.8.1

9.9 In the UK, the normal approach to a helicopter is made

a. on the advancing blade side within sight of the aircrew*
b. at a 45° angle from either side
c. directly from ahead in full view of the aircrew
9.8.3

9.9 If a tool is lost and cannot be readily found on an aircraft

a. inform the stores department to order a new item
b. make a note to keep a look out for it later
c. report the fact to a supervisor or foreman*
9.9.1
9.9 FOD is defined as
a. first opportunity decision
b. foreign object damage*
c. fibre optic display
9.9.2

9.9 Grease and oils used in aircraft systems must not be allowed to come
into contact with
a. oxygen*
b. nitrogen
c. carbon dioxide 9.10.2