1 What is the work of SA

2 What is the work of SSA

3 What is the work of LSA
4 What is a Case, how to create
5 What is a CaseType, how to create
6 What is a Stage, how to create
7 What is a Step, how to create
8 What is approval process, how to enable
9 What is routing, how to do
10 What is WorkBasket, how to use
11 What is WorkList, How to use
12 What is Alternate stage, how to create.
13 What are UserActions, how are they used
14 What is a portal, how many types of portals avaialable
15 Name some rules
16 What is RuleSet
17 What is rulesetstack
18 What are guardrails, Best practices
19 What is Parent case
20 What is child case
21 What is spinOff Case
22 What are data elements
23 What is Declarative processing
24 What is procedural processing
25 What is Backword chaining. Where can we apply
26 What is forward chaining. Where can we apply
27 What all shapes are available. What are the uses of shapes
28 What is class hyrarchy, draw it.
29 What are business reports
30 What are process reports
31 What is report browser
32 What is a pie chart
33 What is filter
34 What is group by
35 What is summerize
36 Why property optimization
37 Where do you find which is table is mapped to a case
38 What is name of blob/binary field
39 What is the default database internally used
40 What is an activity, how to create activity.
41 What are activity parameters.
42 Name some existing activities
43 What are types of users
44 What is SLA,
45 What is deadline
46 What is goal
47 What is passed deadline
48 How to calculate urgency value, what is the associated formula.
49 What are decission strategies
50 When do you use decission tree, how to create and use
51 When do you use when rule, how to create and use
52 When do you use decission table, how to create and use
53 When do you use maps, how to create and use
54 What is harnes
55 What is portal rule
56 What are the default harness
57 What is confirm harness
58 What is new harnes
59 What all can be done using LIVE UI
60 What are the guidelines to design user forms.
61 What is action set
62 What is dynamic ui
63 What is skin rule
64 What is responsive ui
65 What is dynamic layout
66 What is repeating grid
67 What is column layout
68 What is break point in responsive ui
69 What is event handling
70 What are the ways of validating controls
71 What is required checkbox
72 What is dynamic list
73 What is autocomplete
74 What is reference data
75 What is escalation action
76 What is workque
77 What is Correpsondance
78 What is the need of WorkParty ?
79 How to populate data into workparties ?
80 What are ways of creating workparties ?
81 What is VOE, ADDParty, AddWorkObjectParty ?
82 What is a smart shape
83 How do you create a alternate stage
84 What is types of value modes
85 What is Page, PageList, Value,ValueList
86 What is pyDefault
87 What is DataTransform
88 What is dataPropagation
89 What is DataPage
90 What are the sources of datapage
 91 What are the types of datapages
92 What is ReportDefinition
93 What is RefreshStrategy
94 How to configure datapage
95 How to create local data source
96 What is Section Rule
97 What is edit validate
98 What is validate
99 What is Paragraph
100 What is circumstancing
101 What is live ui
102 What is tracer, settings,watch
103 What is clipboard
104 What are connectors, When should we use it
105 What is service
106 How to access data from external database
107 How to investigate errors.