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MOVENPICK H&R

ICT & AV RETURN BRIEF

DECEMBER 2015
MOVENPICK H&R
ICT & AV RETURN BRIEF
Movenpick H&R

Return Brief (REVISION A)

Project no: ICT and AV Return brief


Date: December 2015


WSP | Parsons Brinckerhoff
Level 1, 41 McLaren Street
North Sydney NSW 2060

Tel: +61 (2) 8925 6780

www.wspgroup.com
www.pbworld.com
QUALITY MANAGEMENT
Project Number: IBG1511040

Date Revision Prepared Revised Authorised Signature COMMENT

Levi
05/11/15 Draft - 01 Eric Lalaurie Marc Snell
Chayboub

Levi
09/12/15 Draft - 02 Eric Lalaurie Marc Snell
Chayboub

Levi
31/05/16 Rev A 01 Eric Lalaurie
Chayboub

Update Cover
Photo/ removed
17/06/16 Rev A 02 Daniel Ellis Daniel Ellis
previous
highlights

Note: All text updates have been highlighted in Yellow.


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TABLE OF CONTENTS
LIST OF ACRONYMS .................................................................................1

1 PROJECT DESCRIPTION ............................................................2


1.1 PROJECT SUMMARY ....................................................................................... 2
1.1.1 SITE SUMMARY................................................................................................. 2
1.1.2 DEVELOPMENT SUMMARY ............................................................................. 2

1.2 OBJECTIVES OF ICT & AV WORKS ................................................................ 2

1.3 CRITICAL DELVIERABLE DATES ................................................................... 3

2 NETWORK SYSTEMS .................................................................4


2.1 STRUCTURED CABLING SYSTEM .................................................................. 4
2.1.1 OBJECTIVES...................................................................................................... 4
2.1.2 DELIVERABLES ................................................................................................. 4
2.1.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

2.2 COMMUNICATIONS ROOMS SYSTEMS ......................................................... 5


2.2.1 OBJECTIVES...................................................................................................... 5
2.2.2 DELIVERABLES ................................................................................................. 5
2.2.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

2.3 ACTIVE NETWORK ARCHITECTURE ............................................................. 6


2.3.1 OBJECTIVES...................................................................................................... 6
2.3.2 DELIVERABLES ................................................................................................. 6
2.3.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

2.4 TELEPHONY SYSTEMS.................................................................................... 6


2.4.1 OBJECTIVES...................................................................................................... 6
2.4.2 DELIVERABLES ................................................................................................. 6
2.4.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

2.5 IPTV SYSTEM .................................................................................................... 7


2.5.1 OBJECTIVES...................................................................................................... 7
2.5.2 DELIVERABLES ................................................................................................. 7
2.5.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

3 WIRELESS SYSTEMS .................................................................8


3.1 WIRELESS LOCAL AREA NETWORK (LAN) .................................................. 8
3.1.1 OBJECTIVES...................................................................................................... 8

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3.1.2 DELIVERABLES ................................................................................................. 8


3.1.3 CLARIFICATION SOUGHT ................................................................................ 8

3.2 WIRELESS PAGING .......................................................................................... 9


3.2.1 OBJECTIVES...................................................................................................... 9
3.2.2 DELIVERABLES ................................................................................................. 9
3.2.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

3.3 MOBILE NETWORKS ........................................................................................ 9


3.3.1 OBJECTIVES...................................................................................................... 9
3.3.2 DELIVERABLES ................................................................................................. 9
3.3.3 CLARIFICATION SOUGHT ................................................................................ 9

4 AUTOMATION SYSTEMS ..........................................................10


4.1 BUILDING AUTOMATION SYSTEM ............................................................... 10
4.1.1 OBJECTIVES.................................................................................................... 10
4.1.2 DELIVERABLES ............................................................................................... 10
4.1.3 CLARIFICATION SOUGHT ...................ERROR! BOOKMARK NOT DEFINED.

4.2 ROOM CONTROLS ......................................................................................... 10


4.2.1 OBJECTIVES.................................................................................................... 10
4.2.2 DELIVERABLES ............................................................................................... 10
4.2.3 CLARIFICATION SOUGHT .............................................................................. 11

5 AUDIO VISUAL (AV) SYSTEMS ................................................12


5.1 AV SYSTEMS ................................................................................................... 12
5.1.1 OBJECTIVES.................................................................................................... 12
5.1.2 AV MULTIMEDIA AND PRESENTATION SYSTEMS ...................................... 12
5.1.3 AV CONFERENCE SYSTEM ........................................................................... 12
5.1.4 DIGITAL SIGNAGE & BOOKING SYSTEMS ................................................... 12
5.1.5 CONFERENCE CENTRE AV SYSTEMS ......................................................... 13
5.1.6 GUESTROOM AV ENTERTAINMENT & IN-ROOM CONTROL SYSTEM...... 13
5.1.7 IPTV SYSTEM .................................................................................................. 13
5.1.8 VIDEO ON DEMAND ........................................................................................ 13
5.1.9 DIGITAL SIGNAGE INCL. INTERACTIVE WAY-FINDING .............................. 13

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TABLES
NO TABLE OF FIGURES ENTRIES FOUND.

FIGURES
FIGURE 1: SITE LOCATION ................................................................................................. 2

APPENDICES
NO TABLE OF CONTENTS ENTRIES FOUND.

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LIST OF ACRONYMS
ACRONYM DEFINITION
AV Audio Visual
BOH Back Of House
DAS Distributed Antenna System
DECT Digital Enhanced Cordless
Telecommunications
FOH Front Of House
FTA Free To Air
GPON Gigabit Passive Optical Network
IBAMS Integrated Building Automation and
Management System
IP Internet Protocol
LAN Local Area Network
MH&R Movenpick Hotels & Resorts
OLT Optical Line Terminal
ONT Optical Network Terminal
PMS Property Management System
QOS Quality of Service
RF Radio Frequency
RRU Remote Radio Unit
RSSI Received Signal Strength Indicator
SCS Structured Cabling System
SMOF Single Mode Optical Fibre
SNR Signal to Noise Ratio
UPS Uninterruptible Power Supply
VLAN Virtual LAN
VM Virtual Machine
VOD Video On Demand
VOIP Voice over IP
WAN Wide Area Network
WAP Wireless Access Point

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1 PROJECT DESCRIPTION
1.1 PROJECT SUMMARY
1.1.1 SITE SUMMARY
The Movenpick Hotel development will be located in Quy Nhon, Vietnam. The site is currently not
developed and is a Greenfield development. The access roads are currently being built. The
nearest town is Nhon Hai which falls approximately 1000 m NE of the development.

Figure 1: Site location

1.1.2 DEVELOPMENT SUMMARY

The development is a new resort by hotel operator Movenpick Hotels & Resorts. It will be a high
end hotel with satellite villas and apartments. The facilities will include pools, Spa, casino, golf,
conference facilities, ballrooms, jetty for boat access and dive club.

1.2 OBJECTIVES OF ICT & AV WORKS


The ICT and AV systems are at the core of the hotel day to day operations and guest enjoyment.

The systems need be functional, tier-1 technology with unsophisticated maintenance. Guests
must be able to enjoy the physical and entertainment facilities without being impeded or slowed
down by poorly designed supporting systems. The goal of the design is ultimately to support and
enhance the guest the guest and user experience.

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Country and site considerations are to be taken into account during design and selection.
Workshops are to be undertaken with MH&R IT manager or representatives to ensure all systems
are developed in line with existing global supplier agreements.

NOTE: MH&R IT requirements matrix is available in Appendix. This is to be reviewed by MH&R in


order to ensure their expectations are met.

1.3 CRITICAL DELVIERABLE DATES

Not communicated at this stage.

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2 NETWORK SYSTEMS
2.1 STRUCTURED CABLING SYSTEM
2.1.1 OBJECTIVES
The aim of the Structured Cabling System (SCS) is to provide physical cabling infrastructure
independent of the applications running on the network. The SCS shall be application neutral and
scalable to cater for future site expansions.

2.1.2 DELIVERABLES
Structured Cabling Systems including Vertical, Horizontal and Site wide reticulation:

 Due to the distributed nature of the site, its topography and location (Marine
environment), a GPON cabling network topology is advised. It is Single Mode Optical
Fibre (SMOF) up to the end points and limited copper twisted pair cabling distribution
(generally limited to the room served by the end point).

 Based on the GPON proposition, the Structured cabling System will be made of Single
Mode Optical Fibre (SMOF) for the backbone (Vertical cabling) and Category 6A shielded
cabling for horizontal cabling (Category 6 minimum required by Movenpick standards but
due to the marine environment a higher gauge and shielded cable is recommended).

 Note has been made for exploring the option of Cat 7 cabling (Movenpick) though this
will increase the cost of the project with no added value.

Incoming Telecommunications Services Design

 The incoming Telecommunications Services will be based on the initial on site


investigations.

 The design should allow for a minimum of 2 incoming Telecommunications carriers to


provide redundancy.

 Service may have to be provided through Microwave links to be located on the hotel roof.
This will have to be determined during initial site investigations and design development.
Consideration will be made for the provision of a cabled service depending on site
investigative works.

 Minimum 10 MB leased line for MHR VPN and 20MB for guest internet

 GPON architecture is acceptable and WSP||PB shall provide information to inform this
decision process and its advantages for this style of development

 Leased line or Carrier connection have been confirmed to equate to 10MB Leased Line
with the option of 3 public IP addresses.

 External connection requirements equate to 100MB of burstable bandwidth to be shared


between guests and admin.

 Confirmation of existing or possible carrier incoming communications shall be confirmed


on site on commencement.

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 The site being Greenfield it is expected that nothing is available on site and that the
closest existing node would be located in NHƠN HẢI or HẢI GIANG. Alternatively
Microwave link connections could potentially be established with Quy Nhon city.

2.2 COMMUNICATIONS ROOMS SYSTEMS


2.2.1 OBJECTIVES
Ensuring that adequate space is permitted throughout the architectural design to permit a
seamless and co-ordinated installation is part of this deliverable. Rooms are to comply with TIA
560 series of standards and to be coordinated with all other required auxiliary services (i.e.
HVAC, Electrical).

2.2.2 DELIVERABLES

 The hotel shall have at minimum one Computer Equipment Room. Size to be determined
depending on server and communications requirements. The room will be actively cooled
by a dedicated mechanical system (not using general hotel air conditioning). The room
will be located away from any flood risk and away from any hydraulic piping or
mechanical ducting. The computer equipment room will house:

o Core network equipment (Optical Line Terminal (OLT) in the case of GPON)

o IBAMS server clusters and Virtual Machines (VMs)

o Audio Visual control systems

o Digital Signage server

o Other hotel servers and systems (such as PMS)

Note: there is a requirement to hold to the MHR guidelines which shall be followed.

 A centralised UPS system will backup the computer room

 The PABX shall be housed in the computer room as directed by MHR this shall support
the VoIP system

 The security systems will potentially be located within the main security room instead of
the Computer room.

 2 x Floor Telecommunications rooms per floor in the hotel and at least one cupboard in
the other buildings shall be provided. The size will be determined upon confirmation of the
network and cabling topologies.

 Hotel rooms and villas shall have an enclosure, ideally to be located outside the room to
house the ONT and Room control processor.

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2.3 ACTIVE NETWORK ARCHITECTURE


2.3.1 OBJECTIVES
The aim of the active network is to support the exchange of data across the site for the purpose of
provisioning server and client side services.

2.3.2 DELIVERABLES

 Active Network Architecture Design in conjunction with Hotel Operator requirements


(network shall be IP based)

 Due to the distributed nature of the site, its topography and location (Marine
environment), it is recommended to minimize copper cabling and active equipment.
Therefore WSP would like to put forward a GPON cabling network topology. This involves
Single Mode Optical Fibre up to the end points and limited copper twisted pair cabling
distribution (generally limited to the room served by the end point).

 The GPON will support all required applications (Security / CCTV, FOH, BOH, Admin,
VoIP, Wi-Fi, IPTV).

 The GPON will support pre-agreed QoS and VLAN capabilities.

2.4 TELEPHONY SYSTEMS


2.4.1 OBJECTIVES
To support internal and external voice communications for staff and guests.

2.4.2 DELIVERABLES

The VoIP system will consist of:

 Design of a Voice over IP (VoIP) telephony system. The system will include Front of
House (FOH), Back of House (BOH), administration, meeting rooms and guest rooms.
FOH, BOH and admin staff will be able to roam across the facility with DECT or Wi-Fi
based phones (DECT connectivity may not be possible while traveling between
meetings).

 VoIP will be Alcatel, Avaya or Cisco. Preference for CISCO by the MHR team has been
indicated.

 Voicemail will be provided to guests and administrative staff. The voicemail system will
have 8 simultaneous line recordings a minimum of 30 hours storage capacity. It will be
available in several languages (minimum of 4 languages) in guest rooms.

 Guest room and admin phones will be Telematrix or Teledex (to be determined during
Tender stage)

 Call accounting for costing information for all calls

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 Interface with the Property management system as well as receive alarms from security
and life safety systems (fire safety).

 Fail safe telephones lines will be provided (min of 8 fail safe lines). Quantity to be
confirmed during design development

2.5 IPTV SYSTEM


2.5.1 OBJECTIVES
The IPTV supports delivery of Television (free and paid channels), video on demand and

2.5.2 DELIVERABLES
The deliverables for the Satellite, pay TV and cable TV systems including IPTV infrastructure are:

 Number of Pay TV and Free to Air (FTA) TV channels to be encoded into the IPTV
system has to be confirmed by the Hotel operator. Minimum allowance will be for 100
channels.

 FTA to be delivered through rooftop directional Yagi Antenna (available coverage to be


confirmed on site prior to design). Antenna to be located at highest point on site.

 Pay TV will be delivered to the site via satellite dishes to be located on rooftop. The
number of satellite dishes will be dependent upon the number of required Pay TV
networks.

 Video-on-Demand (VOD) service have been excluded as requested by MHR (WSP does
not agree with this decision)

 IPTV will provide guest services (messaging, bill settling, etc) have been excluded as
requested by MHR

 Free to Air channels to be agreed with MHR team)

 Satellite Pay TV providers. This required to determine positioning of satellite dishes – to


be provided by MHR closer to the Tender stage

 Paid channels– to be provided by MHR closer to the Tender stage

 All HD-TV channels to be provided and accounted for in the system

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3 WIRELESS SYSTEMS

3.1 WIRELESS LOCAL AREA NETWORK (LAN)


3.1.1 OBJECTIVES
The objective is to provide Wireless LAN (or Wi-Fi) to staff and guests alike. This enables them to
have seamless LAN and internet access throughout the hotel and its facilities

3.1.2 DELIVERABLES
Wi-Fi System Coverage Modelling and System Design.
 The Wi-Fi will have the following capabilities:
o 802.11a/g/n/ac
o Coverage in 2.4GHz and 5 GHz bands
o 100% coverage of guest rooms (bedroom areas)
o 100% coverage of FOH, lobbies, bars, restaurants, meeting rooms
o 95% coverage of BOH
o Minimum 18 mbps data-rate up to 300 mbps
o Voice over Wi-Fi (VoWiFi) capability
 WSP will model Wi-Fi coverage through software simulations and will present signal
visualisations (RSSI, SNR, data-rate, overlap) to support Wireless Access Points (WAP)
placement and quantity.
 WSP proposes to design the Wi-Fi network based on the following radio parameters to
achieve VoWiFi quality:
o Minimum -65dBm RSSI
o Minimum 20 dB SNR
o Minimum 3 WAP coverage overlap
 WAPs may be required to be located within the guest rooms to provide high quality signal and
uninterrupted high speed internet to the guests.

 Staff / Admin Wi-Fi to be placed on a separate network with separate VLAN.

3.1.3 CLARIFICATION SOUGHT

 Confirm applications to be supported over the wireless in addition to LAN and internet
access. This will have a strong impact on design requirements – this list is still
outstanding and will be require later during design

 Confirm required areas to be covered. It is not possible to achieve 100% coverage


everywhere especially in such a distributed site (for instance is it required everywhere on
the golf course?) at an acceptable cost value and without degrading the network quality
due to interferences. We recommend that a workshop is organised to discuss this issue
or that a markup is provided to us for review. – MHR has requested 100% coverage,
owner to confirm this instruction

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3.2 WIRELESS PAGING


3.2.1 OBJECTIVES
The aim is to provide seamless and constant communications between staff.

3.2.2 DELIVERABLES
 Hotel wireless paging and intercom systems
o Wireless paging will be a Wi-Fi based system.
o Intercom will be connected to the hotel network and structured cabling system.
o Quantities to be confirmed during design development.

 Wi-Fi based paging system shall be deployed

3.3 MOBILE NETWORKS


3.3.1 OBJECTIVES
The aim is to provide reliable mobile communications within the resort for both staff and guests.
Nowadays it is really important to travellers (especially the ones local to the country) to be able to
access their preferred network anywhere they may be.

3.3.2 DELIVERABLES

 Hybrid DAS is proposed which will be a mix of SMOF cabling infrastructure (leveraging
the proposed site wide backbone SMOF cabling infrastructure), active Remote Radio
Units (RRUs) and limited RF (Radio Frequency) coaxial cabling (from the RRU to the
Antenna).

 The DAS will follow local Telecommunications carrier’s requirements and will allow
connection for up to 3 national carriers.

 The walkie talkie system may be based on the following technology option:

o Dedicated DAS (best coverage, most expensive option)

o IP repeater system (best value for money solution)

o Wi-Fi system (best value, but increases load and cost on Wi-Fi system)

o Radio repeater system (cost effective but supports less radio traffic)

 The walkie talkie system and technology shall be selected based on operator preference
and number of required radios.

3.3.3 CLARIFICATION SOUGHT

The following clarifications are sought from the project team and the Movenpick H&R IT manager:

 Please confirm existing mobile coverage on site and if contact has already been made
with the Vietnamese telecommunications carriers - MHR has expressed the desire to
conduct further investigative works

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4 AUTOMATION SYSTEMS
4.1 BUILDING AUTOMATION SYSTEM
4.1.1 OBJECTIVES
The goal is to provide an integrated building management and automation system (IBAMS). The
IBAMS is a way to enhance the building overall by simplifying its management. All the required
control and monitoring platforms are converged into a single platform and enhanced with
workflows and automation where required. This bring a lot of synergies and allow to save on
staffing cost and operational expense. All the dedicated systems (energy management, electrical,
mechanical, lighting, security, fire etc.) remain independent and can function on their own if the
IBAMS was to become inoperative.

4.1.2 DELIVERABLES

The building automation system shall include:

 The building automation and monitoring will an Integrated Building Automation and
Management System (IBAMS)

 The IBAMS will consist of:

o IP interface to Extra Low Voltage Systems (to be provided by the services)

o Converged cabling and network infrastructure leveraging the hotel infrastructure


detailed in previous sections

o A modern virtualised and redundant server and storage infrastructure which will
run the software modules required for the multiple connected systems (lighting,
Electrical, Mechanical, Security, Fire monitoring)

o Unified systems interface to allow monitoring and control (only where required)
from a single interface

4.2 ROOM CONTROLS


4.2.1 OBJECTIVES
The objective is to provide the guest with the best room experience possible. The interaction
between the guest and the room systems must be as simple and seamless as possible while
allowing control of every single aspect of the guest experience.

4.2.2 DELIVERABLES
In Room Control Systems and Automation:
 Control of room systems will be centralised to a controller located in each guest room. This
will include:
o Lighting control
o Electrical control
o Mechanical control
o Audio Visual
o Motorised Blinds (if provided on the project)

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o Privacy room indicator


o Door chime
o Electronic door lock
 The room control system will link and provide information on status of room systems and
occupancy to the Property management system
 There will be at minimum 1 touch panel located at bedside for guest to control room systems.
 Connectivity to AV systems (such as video input from guest devices) will be enabled through
the room automation system

4.2.3 CLARIFICATION SOUGHT

The following clarifications are sought from the project team and the Movenpick H&R IT manager:

 Confirm expectations of room automation are met

 Confirm if mock up rooms will be developed prior to hotel construction as the room
automation will need to be designed for this stage, prior to the other systems –
submission of mock up rooms to take place

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5 AUDIO VISUAL (AV) SYSTEMS


5.1 AV SYSTEMS
5.1.1 OBJECTIVES
TBC through meeting with MHR and interior team

It is important to note that the AV systems will leverage the IT infrastructure very strongly and
therefore will be developed in parallel with the ICT systems.

5.1.2 AV MULTIMEDIA AND PRESENTATION SYSTEMS


Audio Visual Systems to the following areas including (AV video, sound and control
equipment & components):
 Guestrooms & Villas (5 x Reference Designs)
 Food & Beverage Outlets
 Banquet and Meeting Rooms
 Ballrooms & Pre-Function Areas
 Lobby & Public Areas
 Spa, Fitness/Gym & Recreational Facilities
 Administrative Offices
 Gaming/Outdoor Areas
 Wedding Studio
 Background Music System – Facility Wide

5.1.3 AV CONFERENCE SYSTEM


LOCATIONS
Meeting Rooms and Offices

FEATURES
o Presentation systems
o Sound reinforcement
o AV control systems

5.1.4 DIGITAL SIGNAGE & BOOKING SYSTEMS


LOCATIONS
Banquet Areas and Meeting Rooms
o Centralised system utilising the side wide network and cabling infrastructure.
o A central interface will allow authorised hotel staff to modify, update and schedule

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5.1.5 CONFERENCE CENTRE AV SYSTEMS


LOCATIONS
o Presentation systems
o Sound reinforcement
o AV control systems
 Stage Lighting and AV Effects System for ballrooms – In conjunction with the Specialist
Lighting Designer
 Identification of Rigging and Truss Systems requirements for AV for design by Structural
Engineer

5.1.6 GUESTROOM AV ENTERTAINMENT & IN-ROOM CONTROL SYSTEM


o Refer to ICT scope for In-room control system
o AV entertainment will consist of:
 Flat Panel Display with IPTV connection and video wall plate input for client
sources
 iPod/iPhone docking system
 Ceiling speakers

5.1.7 IPTV SYSTEM

 Refer to section

o IPTV system

5.1.8 VIDEO ON DEMAND

 Refer to section

o IPTV system

5.1.9 DIGITAL SIGNAGE INCL. INTERACTIVE WAY-FINDING

 Refer to section

o IPTV system

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Appendix A
MOVENPICK H&R IT REQUIREMENTS MATRIX
The following table is based on Movenpick Hotels & Resorts Generic Infrastructure & Technology Standards section, located in the Movenpick Hotels
& Resorts Standard Design & Operational Planning Guidelines (SDOPG) Version 6.13 (i) from February 2012

Item Movenpick Requirement Compliance Comment

1.1.1 Category 6 “S/UTP” “Star topology” structured Proposing alternative Due to:
cabling system with “OM2/3, IBM in multi or
mono mode” for the backbone cabling 1. The distributed nature of the site
2. The marine environment

We are proposing a GPON design which will require the


structured cabling system to differ from standards:

 Single mode Optical fibre from Computer room (core)


to ONTs which are the active edge devices.
 CAT6A U/FTP (or F/UTP) from ONT to the field
outlet. Typically these will be shorter runs than in a
usual installation (20-30m max).

This design will allow:

 Minimise use of copper cabling and its exposure to


corrosion.
 Minimise requirement of large network cupboards or
rooms.

1.1.2 SCS elements: Compliant Backbone cabling to be SMOF for GPON application and
telecommunications closets replaced by optical splitters and
 Building entrance ONTs. Minimum cable size will be 12 cores to the cabinets
 Computer room where splitters are located
 Backbone cabling min 8 cores
 Telecommunications closet Horizontal cabling from ONT to Telecommunications outlet to
 Horizontal cabling to be CAT6 be CAT6A shielded.
 Work areas
Item Movenpick Requirement Compliance Comment

1.1.3 All cables originating from the different work Proposing alternative Horizontal cabling terminates near the ONT panels.
locations terminated on a passive centralized
switch in MDF or Computer room Fibre from the ONT comes from optical splitters which can be
collocated or centralised.

Fibre from splitters terminates in the central computer room.

1.1.4 Simple labelling and colouring mechanisms to Compliant Recommending use of colour clips to be able to install
be used to identify use of outlets standard colour cabling and reconfigure easily. A labelling
scheme will be proposed and agreed with Movenpick M&R

1.1.5 Cabling system to support the following Compliant The proposed GPON will support all listed applications.
applications:
Service available on the outlet can simply be changed by
 Data reallocating the ONT port to a different VLAN.
 VoIP
 IPTV
 BMS
 CCTV/Security
 Audio Visual applications other than
IPTV

Service provided on the outlet can be changed


by changing patching configuration.

1.2.1 Cabled guest internet Compliant

1.2.2 Wi-Fi coverage throughout the complex. Compliant Wi-Fi Design will be performed using radio design tool,
allowing prediction of coverage and capacity of network.
Provide heat maps and blueprints of Wi-Fi
topology

1.3.1 Network cabinets to be lockable and dust Compliant Computer room and PABX room to be air conditioned. Other
resistant and air conditioned and vented network locations will be splitters and ONT enclosures which
don’t require air conditioning

1.3.2 All cabling ends faceplates to be labelled Compliant


Item Movenpick Requirement Compliance Comment

1.3.3 Cabling to run on trays and ducts No cabling to Compliant If cabling is required to be run outside, it will be within
run outside unless absolutely necessary. Must communications conduits, size and location to be determined
be built in furniture and fixtures to not be seen during design
and not create hazards

1.3.4 Communications cabling to be separated from Compliant


power cabling

1.3.5 Jacks to be wired to international standards Compliant Movenpick to provide their preference for TIA568A or
TIA568B wiring.

1.3.6 All cabling to be terminated to patch panels Compliant

1.3.7 Plans to show all communications rooms, Compliant


racks, enclosures, cabling routes and outlets

1.4.1 Horizontal Cabling requirement s Compliant

1.4.2 International cabling standards Compliant Cabling will support 1000BASE-T at minimum and comply
with international standards listed in Movenpick standard.

1.5.1 Backbone wiring: minimum 8 core “Mono” or Compliant Will exceed requirement and provide minimum 12 cores
Multi Single Mode cables to support GPON application.

1.5.2 Provide entrance facility for the service Compliant


provider connection.

Provide copper backbone and single mode for


interconnection of service provider to hotel
systems

2.1.1 Provide a Computer room separated from the Compliant


PABX room

2.1.2 Minimum size for Computer room to be 4x4m Compliant Needs to be coordinated with architectural plans as
with a separated IT manager’s office to be commented on the 06/11/15
3x3m
Item Movenpick Requirement Compliance Comment

2.1.3 Location of computer room to be: Compliant To be coordinated with other building services during design

 Not subject to natural flooding,


 No water pipes in the vicinity
 No mechanical ducts traversing

2.1.4 Building automation system to be located near Proposing alternative We recommend that the building automation system (which
Chief Engineer office. Verify if direct will be designed as an Integrated Building Management and
connection is required to Computer room Automation System or IBAMS) to leverage the IT
infrastructure including server infrastructure available in the
computer room, and therefore to be located in the computer
room.

The system shall be accessible from any authorised


computer located on the network, including (or limited to if
required) from the Chief Engineer’s office

2.1.5 UPS support for computer room Compliant

2.1.6 Electronic door locking system to be located in Compliant Location to be determined during design.
secured location other than computer room.
Provide link to computer room if required.

2.2.1 Raised floor required. Proposing alternative Given the expected size of the computer room, we are
recommending to do in row cooling (or other not using a
Epoxy paint to be used on concrete floor raised floor) and overhead cable distribution.

2.2.2 Entrance door to have min 1 hour fire rating. Compliant To be confirmed by fire engineering

Smoke detectors

FM200 fire system

2.2.3 Bright fluorescent lighting Compliant LED lighting may be used instead

Emergency power lighting


Item Movenpick Requirement Compliance Comment

2.2.4 Min 700mm of space required around 42U Compliant Computer room layout will be developed to accommodate all
LAN server rack units required racks, ventilation (possibly using in row cooling or
equivalent) to minimize dead space. 1m clearance in front of
racks to be provided and at least 800mm (1m recommended)
will be provided at back of racks.

2.2.5 Incoming data station and services patch rack Compliant Core network to be made of OLT, local access switch(es) for
servers and Optical Fibre Distribution Frame

2.2.7 PABX voice tie Compliant

2.2.9 No glass or window Compliant

2.2.10 Ground to ceiling height to be min 2500mm Proposing alternative 3000mm minimum ground to ceiling free of any duct required
to accommodate overhead cabling distribution. Note that in
this alternative there is no raised floor within the room

2.2.11 Min 10 power receptacles directly under server Proposing alternative Provide 2 off 32 Amps captive outlets to be fed from UPS and
rack connected to 1 PDU each. PDU sizing to be according to
server requirements.

2.2.12 4 x standard workstations required with 4 GPO Compliant


and 4 data

2.2.13 Electronic lock on entry door Compliant

Signage on door and inside room

2.3 Facilities requirements for computer room Compliant Refer to Movenpick standard for details

2.4 UPS required to feed: Compliant UPS requirements to be reviewed in coordination with local
power availability and hotel requirements. Most “IDFs” will
 MDF cabinets only contain optical fibre splitters and will not require any
 IDF cabinets power.
 Computer PC
 Point of Sale workstations
 Entire computer room
Item Movenpick Requirement Compliance Comment

3.1.1 Selected and approved suppliers for IT Compliant


application software will be named by MH&R

3.1.2 HP approved hardware (servers, desktops and Compliant


notebooks)

HP printers

HP racks

3.1.3 17” flat screens for guest services areas Compliant

3.1.4 Avaya/Cisco/Alcatel switches Proposing alternative Based on proposal to design a GPON, Alcatel GPON solution
ca be used. Avaya and Cisco don’t have a GPON solution.

3.2 Software requirements Compliant Refer to Movenpick standard for details

4.1.1 The access to the MH&R network will be Compliant Leased line / WAN speed connectivity to be reviewed
provided using VPN technology across the according to local availability and requirements
global Internet. Appropriate bandwidth and
service provider are to be defined. MH&R
Internet access (VPN) minimum bandwidth
recommendation: 2mb leased line

4.1.2 MH&R topology is star Compliant

4.1.3 Each station is connected to central wiring Proposing alternative A GPON topology is proposed instead as described in 1.1.1
concentrator (patch panel) which then
connects to an active network component
(switch). Switches and routers are placed in
Server room/telecommunication rack and/or in
the equipment room, centrally located in the
building. Current state of the art installations
usually include a combination of copper and
fibre optic cables, depending on the distances
Item Movenpick Requirement Compliance Comment

(100 Metre max. for Category 6). The LAN


network should be divided into segments
(VLANs) for security and performance
reasons. However, network cascading (switch-
is not an option and therefore, sufficient RJ45
wall connections are to be installed.

4.1.4 The MH&R Administration Network must be Compliant Staff Wi-Fi will be provided through same access points as
fully independent from the Guest Network guest Wi-FI. Staff Wi-Fi will be routed from guest network to
Active Network component admin network through physical router and firewall.

4.1.5 All backbone and floor switches must be Fibre- Proposing alternative GPON design removes need for access and distribution
Optic/Gigabit Ethernet compliant. Only switches.
switches according to the technical
specifications set by MH&R can be used. The Only required network switches will be located within the
Network Backbone will communicate using computer room and will be compliant with MH&R specified
Gigabit Ethernet, the work-stations via Fast hardware.
Ethernet (if possible, also Gigabit Ethernet)

4.1.6 All switches to be connected to a separate Compliant


power circuit fed from UPS

4.2.1 BOH network: provision for BOH devices to be Compliant


planned (printers, fax, POS etc)

4.2.2 Reception LAN Compliant Provisions to be made according to local project


requirements

4.2.3 F&B data LAN Compliant Provisions to be made according to local project
requirements
Item Movenpick Requirement Compliance Comment

4.3.1 Internet management Compliant Internet strategy to be assessed based on local project
requirements
Wired and wifi guest internet

4.4.1 Banquet and Conference LAN Compliant Provisions to be made according to local and architectural
project requirements

4.5.1 MH&R Wireless LAN: Compliant Will provide 802.11a, g, n, ac

To be based on 802.11a,g, f and n Coverage will be 100% of identified required area (it is not
possible and relevant to cover 100% of plant rooms for
Coverage to be 100% of hotel complex instance)
MH&R SSID to be hidden Identification of required areas will be done during the
MH&R devices to be hidden concept design stage, and to be approved by MH&R

4.5.2 Guest Wireless LAN: Compliant Will provide 802.11a, g, n, ac

To be based on 802.11a,g, f and n Coverage will be 100% of identified required area (it is not
possible and relevant to cover 100% of all indoor and outdoor
Coverage to be 100% of hotel complex areas)

Identification of required areas will be done during the


concept design stage, and to be approved by MH&R

5.1.1 Director of Engineering (BOH) computer and Compliant Refer to MH&R standard for details. Requirements to be
software packages updated according to project specificities.

5.1.2 Reception (Front & BOH) computer and Compliant Refer to MH&R standard for details. Requirements to be
software packages updated according to project specificities.

5.1.3 F&B outlets (BOH) Number of devices required Compliant


to be determined in consultation with MH&R
Item Movenpick Requirement Compliance Comment

5.1.4 Business Center (FOH) computer and software Compliant Refer to MH&R standard for details. Requirements to be
packages updated according to project specificities.

6.1.1 Lighting technology control to be done via BUS Compliant To be developed in coordination with Electrical engineers.
system

6.1.2 There needs to be 1 Master Switch near Compliant Room controls to be developed specifically for project.
bedside to enable turning off of all lights in a
guest room.

6.2.1 Guest room low voltage specifications Compliant Proposing CAT6A shielded instead of CAT6. All cabling will
be wired back to a local enclosure (ideally located just
outside the guest room or villa) where the ONT will be
located.

6.2.2 Guest room IP phones Compliant

6.2.3 Guest room IPTV Compliant

6.2.4 Guest room connectivity (media hub) Compliant Available connectivity to be rationalised according to local
and project requirements.

Local AV TP extenders may be required between media hub


and TV depending on distance between the two.

6.2.5 Guest room Data: Providing alternative Guest room/villa data will be wired by to enclosure ideally
located just outside the room and will connect to ONT within
Guest room and residential units data wiring enclosure.
will terminate on a category-6 110 field in each
floor in each IDF cabinet. Administration data
wiring will be routed wherever possible to the
hotel computer room and terminated on a
category 6-patch panel located there. If the
distance is more than 300ft/95m from wall jack
to switch then cabling may be routed to a
Item Movenpick Requirement Compliance Comment

Telecommunication Closet serving those


administration locations.

6.2.6 Guest room AV technology: Compliant TV and loudspeaker models to be selected to best suit the
project and utilise latest models available.
IPTV with 100 channels and min 42” TV device
(2 per suites). IPTV system to be designed and accommodate number of
channels according to available local content, free and pay
One Hi-Fi quality loudspeaker to be installed in TV.
bathroom. Additional speakers for suites.

Samsung is the preferred brand for the guest


TVs

6.2.7 Guest room voice: wiring to terminate in IDF. Proposing alternative All phones on site to be VoIP when possible.
Voice and fax lines to run to telephone switch
All other voice lines apart from life safety requirements (lifts,
fire, security) will be virtualised and processed through the
VoIP PBX

7.1.1 MH&R requires VoIP system. Compliant

Approved vendors are Cisco, Avaya and


Alcatel

7.1.2 Voicemail requirements Compliant Is Vietnamese required for voice mail?

7.1.3 Call accounting requirements. Compliant

Interface with PBX and Property management


system

7.1.4 Guest IP phones to be true hospitality phones. Compliant Number of phones per guest room/villa to be confirmed
Preferred brands are Telematrix and Teledex during design stages

7.1.5 Public areas IP phones Compliant Number of phones to be confirmed during design stages
Item Movenpick Requirement Compliance Comment

7.1.6 Boardrooms IP phones Compliant Number of phones to be confirmed during design stages

7.2.1 BOH areas IP phones Compliant Number of phones to be confirmed during design stages

7.2.2 Single line analogue phones to be provided in Proposing alternative All phones on site to be VoIP when possible.
designated areas
All other voice lines apart from life safety requirements (lifts,
fire, security) will be virtualised and processed through the
VoIP PBX

7.2.3 Fail Safe telephones Compliant

8.1.1 VMware ESX server hardware Compliant Hardware configurations to be reviewed in order to provided
latest available stable version

8.1.2 VMware ESX storage hardware Compliant Hardware configurations to be reviewed in order to provided
latest available stable version

8.1.3 NIC for servers Compliant Hardware configurations to be reviewed in order to provided
latest available stable version

8.1.4 Backup solution hardware and software Compliant Hardware and software configurations to be reviewed in
order to provided latest available stable version

8.1.5 ESX server software Compliant Software configurations to be reviewed in order to provided
latest available stable version