STEPHANIE MITCHELL

Career Profile
A top-performing Account Administrator credited with combining sales, marketing, and business development
expertise to deliver substantial growth in highly competitive markets. Strong expertise in customer service and
account management operations, with a dedicated and proven history working with customers, managing
territories, developing sales, and ultimately increasing the bottom line. A great team player and leader who is
driven, tenacious, efficient, goal-oriented, and has a natural ability to build and maintain relationships.

Areas of Expertise

 Customer Service  Strategic Planning and Analysis  Teamwork and Leadership

 Consultative Sales  Campaign Development  Collaboration and Coordination
 Account Management  Marketing and Advertising  Supervision and Management
 High-Level Sales Proficiency  Sales Presentations  Problem Solving / Troubleshooting

Professional Experience

SCHMAHL S CIENCE W ORKSHOPS , 501 C3, SAN JOSE, CA 2010 – 2014

CLERICAL ASSISTANT (2010), REGISTRATION /SALES (2011 – 2012), ACCOUNT ADMIN (2012 – 2014)
Manage existing and expand sales accounts. Develop marketing campaigns, manage portfolios, distribute
brochures, deliver presentations, and collaborate with others to build territories and increase sales. Process sales,
confirm payment receipts, and follow up with customers to ensure satisfaction and enable repeat business. Train
staff and instructors, develop operating processes and procedures, and represent organization at sales events.

I MAGE CAPSULE.COM , SAN JOSE, CA 2008 – 2010

ACCOUNT ADMINISTRATOR
Created, organized, and maintained user accounts. Troubleshot issues, solved problems as they occurred, and
ensured account accessibility and customer satisfaction at all times. Cold and hot called prospective clients, and
followed up with customers to ensure satisfaction and improve company performance when possible.

YAVNEH D AY S CHOOL , LOS GATOS , CA 2008 – 2009

CHILD CARE PROFESSIONAL / ADMINISTRATIVE ASSISTANT
Supervised children of all ages in a private day school environment. Developed activities, encouraged group
participation, and provided one-on-one care and support when necessary. Ensured a healthy, safe, and fun
educational and developmental environment. Performed general administrative duties.

PICTURE 2000 / ZOHO D ESIGNS , SAN JOSE, CA 2007 – 2008

PHOTOGRAPHY COORDINATOR / CLERICAL ASSISTANT
Collected and reviews photos from photographers and other coordinators for use in company products,
advertising, and other operations. Cold and hot called prospective customers, promoted the company at bridal
fairs, and assigned photographers to contracted jobs. Performed general administrative and clerical duties,
including filing, scheduling, phone operations, and customer service functions.

UNITED S TATES M ARINE CORPS , SC 2007

PRIVATE
Supported the safety and protection of the United States of America through diligent and dedicated military
service. Assisted in the successful completion of military operations and initiatives, followed commanding officer
orders, supported fellow soldiers, and served and defended the country and its citizens as a whole.
 Honorably discharged: 2007.

Education & Training

AS; BUSINESS ADMINISTRATION, DE ANZA COMMUNITY COLLEGE , CUPERTINO , CA GPA 3.6

2016
AA; LIBERAL ARTS – BUSINESS EMPHASIS, DE ANZA COMMUNITY COLLEGE , C UPERTINO , CA GPA 3.6
2016
HONORS: PHI THETA KAPPA INTERNATIONAL HONOR SOCIETY
ADDITIONAL SKILLS : Microsoft Office, SAP, Easy Lender, Cognos, AMSI, Crystal Reports, Citrix, Open Lab ECM,
Clientele, Soft Key Program, Odessa 7 – Records Management, PipelineDeals, Office Tracker, Constant
Contact, Customer Relationship Management (CRM)
REFERENCES AVAILABLE UPON REQUEST