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Healthcare workers’ compliance with

glove use and the effect of glove use


on hand hygiene compliance
Flores A1, Pevalin DJ2

1. Senior Nurse Infection Control, Infection Control Department, Mayday Healthcare NHS Trust, Mayday University
Hospital, 530 London Road, Croydon CR7 7YE
2. Lecturer, Department of Health and Human Sciences, University of Essex, Wivenhoe Park, Colchester CO4 3SQ

Accepted for publication: 23 October 2006


Key words: Glove use, compliance, hand hygiene, observation

Abstract
espite considerable evidence that appropriate Although gloves offer protection, they do not provide complete

D hand hygiene is the leading measure to prevent


healthcare-associated infection, compliance with
infection control recommendations remains low among
protection against hand contamination, therefore hands must be
decontaminated after gloves have been removed (ICNA, 2002a).
The overall trend is that compliance with infection control precau-
healthcare workers. Literature regarding the role that tions such as glove use and hand hygiene among healthcare
concomitant glove use has on compliance with hand workers is poor (Pittet and Boyce, 2001; Kim et al, 2003).
hygiene is limited and conflicting. The aims of this study
were to examine healthcare workers’ glove use by obser- The effect of glove use on hand hygiene behaviour
vation and to evaluate the effect that glove use has on Appropriate hand hygiene is considered to be the leading measure
compliance with hand hygiene. Non-participant observa- to reduce the transmission of healthcare-associated infection (Pittet
tion was carried out on 12 randomly-selected wards in and Boyce, 2001).
two district general hospitals. Although the overall com- Despite evidence for the efficacy of hand hygiene being available
pliance rate for glove use was high at 92%, gloves were since the findings of Semmelweis (1941) in 1861, multiple studies
also overused. The proportion of glove overuse was 42%. have demonstrated a low compliance of healthcare workers with
Overall hand hygiene compliance was 64%. However, hand hygiene with average baseline rates of 40%.
Double-blind peer reviewed paper

hand hygiene compliance was significantly worse follow- The methods used for defining adherence and those used for con-
ing glove overuse, demonstrating that inappropriate ducting observations vary considerably among studies, and reports
glove use may be a component of poor hand hygiene do not provide detailed information concerning the methods and
compliance. Recommendations arising from these criteria used (Pittet and Boyce, 2001).
results are that, in order to improve adherence to hand Nevertheless, a number of factors have been identified as con-
hygiene recommendations, multi-faceted interventions tributing to the poor level of compliance, including lack of
should be aimed at changing healthcare workers’ glove education, high workload, lack of a role model from key staff and
use behaviour. lack of administrative leadership (Pittet and Boyce, 2001).
Despite hand hygiene compliance being extensively studied, the
Introduction impact of wearing gloves on adherence to hand hygiene policies
Several studies have provided evidence that wearing gloves can has not been definitely established, because published studies have
help reduce transmission of pathogens in healthcare settings (Boyce yielded contradictory results (Boyce and Pittet, 2002). A few stud-
and Pittet, 2002). ies have found that healthcare workers are less likely to wash their
hands after wearing gloves (Pittet et al, 2000a). Wards were included in the study only after verbal consent from
For example, in their observational study of hand hygiene com- the nurse managers and/or modern matrons and ward managers for
pliance, glove use was shown to diminish compliance with all selected wards. None of the wards refused participation.
handwashing protocols by as much as 25% (Whitby and McLaws,
2004). Definitions
Wearing of gloves might represent a barrier for compliance with Terms relevant to hand hygiene are defined below, as described in
hand hygiene; indeed, healthcare workers might wear gloves with the literature (Pittet and Boyce, 2001; Kim et al, 2003; Larson,
the primary intention to protect themselves and not the patient, 1995):
and may be unaware that contamination on gloves occurs just as  ‘Handwashing’ (not including surgical hand scrub) refers to
on hands (Pittet et al, 2000a). the action of washing hands with an unmedicated detergent
Other studies have found that personnel who wore gloves are and water to remove dirt and transient flora, in order to prevent
more likely to wash their hands after patient care. For example, Kim cross-transmission
et al (2003) carried out an observational study in intensive care  ‘Hand disinfection’ refers to any action in which an antiseptic
units in the US. They found that glove use increased compliance solution is used to clean hands, either medicated soap or alco-
with hand decontamination, but that workers did not appropriate- hol gel/rub
ly comply with hand hygiene guidelines when attending to  ‘Hand hygiene’ refers to decontamination of hands, either
multiple body sites/secretions on the same patient. washing or disinfection
Therefore, the influence of glove use on hand hygiene practice is  ‘Hand hygiene opportunities’ are defined as all situations in
still unclear. Previous research has been conflicting, and prior stud- which hand hygiene is indicated, according to published guide-
ies have addressed this issue within individual specialities. lines (ICNA, 2002a; Pratt et al, 2001). These include before
Therefore, it is necessary to examine this issue further, in order to and after significant physical contact with a patient, and after
establish whether frequent glove use should be encouraged or dis- removal of gloves
couraged. The objectives of this research were to examine  ‘Glove use opportunities’ are defined as all situations in which
healthcare workers’ glove use by observation and to evaluate the glove use is indicated, according to published guidelines (Pratt
effect that glove use has on compliance with hand hygiene. et al, 2001; ICNA, 2002b). This includes contact with body
This information can potentially be used to inform interventions fluids, mucous membranes and non-intact skin
to improve compliance with glove use and hand hygiene.  ‘Hand hygiene compliance’ is measured as the number of times
hand hygiene occurs divided by the total number of hand
Methods hygiene opportunities. This includes hand hygiene following
This study took place in a large acute hospital trust serving south- glove non-use, appropriate glove use, and inappropriate glove
west London and Surrey. the trust consists of two district general use
hospitals, both offering an extensive range of acute services. Every  ‘Glove use compliance’ is measured as the number of
bay (four to six beds) and single room has a sink with liquid soap times glove use occurs divided by the total number of glove
and paper towels. use opportunities
At the time of the study, alcohol gel/rub was available outside  ‘Glove overuse’ is defined as the use of gloves when
every single room and in every bay. The data collection took place not required.
throughout February to April 2005.
The strategy of overt, structured, non-participant observation was Observation
selected. The observation methodology was adapted from existing All doctors, nurses and healthcare assistants were observed for two
methods (Kim et al, 2003; Pittet et al, 2000a; Girou et al, 2004). 30-minute observation periods on each selected ward. Other
Data collected during each observation period included: groups of staff and people in the ward who were not considered
 Total number of potential glove use opportunities staff, such as the patients and visitors, were excluded from the
 Actual number of glove use episodes study.
 Total number of potential hand hygiene opportunities Time sampling is often necessary to ensure that if certain indi-
 The actual number of hand hygiene episodes viduals are observed on more than one occasion, they are not
 Time of observation always observed at the same time of day (Bryman, 2004).
 Task/activity However, during pilot work, it was found that most ward activity
 Professional category of staff took place during the early shifts.
 Ward/directorate. Therefore, in order to ensure glove use behaviour was observed,
To assess compliance, the same observer (an infection control all the observations were carried during the morning shifts,
nurse specialist) observed all relevant staff-patient contacts. A sec- between 9am to 12pm. Wherever possible, different personnel
ond observer (also an infection control nurse) co-observed 10% of were observed in each period.
the contacts for validation purposes.
Inter-observer testing took place during the observations on the Ethical issues
maternity wards. The Cohen’s kappa coefficients for the observa- Staff members were informed that they were being observed as part
Double-blind peer reviewed paper

tions ranged between 0.81 and 1.0. Landis and Koch (1977) of a study on glove use via a poster that was displayed in the unit
suggest that kappa over 0.8 is almost perfect agreement. up to a week before the observations took place. Data collection
was anonymous. Permission to carry out the study was sought
Sampling from relevant managers. Direct patient care was not observed when
Clinical care is managed by six different directorates in the trust – staff used curtains to maintain patient privacy and dignity. A
critical care, emergency and medical services, surgical services, chil- patient information sheet was given to all patients in the observa-
dren’s services, renal and women’s health. In order to obtain a tion area. Approval for this study was obtained from both the trust
balanced distribution throughout the directorates, a random sample and local research ethics committee.
of wards, stratified by directorate, was chosen using a random
number table. Results
Only wards in which activity could be unobtrusively viewed were Some 12 hours of observation were carried out – one hour per
included in the sample, for example, ‘nightingale’ wards or wards ward. A total of 164 episodes of patient care were observed, con-
with four- to six-bedded bays. sisting of a variety of routine clinical activities such as manipulation

16 British Journal of Infection Control DECEMBER 2006 VOL. 7 NO. 6


Table 1. Glove use compliance, glove overuse and hand hygiene compliance by directorate

Glove use compliance Glove overuse Hand hygiene compliance

Directorate Na % Nb % Nc %

Surgical 8/10 80 7/15 47 13/25 52

Children’s 9/11 81 6/17 36 17/24 71

Renal 31/31 100 3/6 50 22/35 63

Critical care 11/13 84 7/16 43 18/27 67

Medical 9/9 100 8/16 50 10/14 71

Women’s health 4/4 100 1/6 16 9/13 69

x2 (df) 8.6(5) p=0.127 2.6(5) p=0.758 3.6(5) p=0.608

Overall 72/78 92 32/76 42 89/138 64


a
Notes: – Number of glove use occasions/Number of glove use opportunities
b
– Number of glove overuse occasions/Number of non-glove use opportunities
c
– Number of hand hygiene occasions/Number of hand hygiene opportunities

Table 2. Glove use compliance, glove overuse and hand hygiene compliance by profession

Glove use compliance Glove overuse Hand hygiene compliance

Profession Na % Nb % Nc %

Doctors 5/7 71 6/11 55 7/14 50


Double-blind peer reviewed paper

Nurses 46/50 92 13/46 29 61/88 69

Healthcare 21/21 100 13/19 69 21/36 58


assistants

x2 (df) 6.1(2) p=0.048 9.7(2) p=0.008 3.1(2) p=0.214

Overall 72/78 92 32/76 42 89/138 64


a
Notes: – Number of glove use occasions/Number of glove use opportunities
b
– Number of glove overuse occasions/Number of non-glove use opportunities
c
– Number of hand hygiene occasions/Number of hand hygiene opportunities
Discussion
Table 3. Hand hygiene compliance following glove
Glove use compliance
non-use, use or overuse
The overall glove use compliance rate (92%), and the fact that the
compliance rate for glove use was significantly higher for nurses is
Na %
similar to that found in other studies. For example, Wilkinson
No glove use 40/55 73 observed glove use compliance rates, which averaged 80% to 94%
overall, with the nurses glove compliance rate (91.4%) being high-
Glove use 43/65 66 er than the doctors rate (73.2%), a finding that is consistent with
the present study (Wilkinson, 1992).
Glove overuse 6/18 33 The findings of this study indicate that although the overall com-
pliance rate for glove use was high at 92%, gloves were also
x2 (df) 9.3(2) p=0.009 overused. Gloves were worn inappropriately for tasks that did not
necessitate the use of gloves, and healthcare workers do not always
Overall 89/138 64 remove gloves and decontaminate hands between different patients
and tasks.
a The proportion of glove overuse observed is consistent with the
Notes: – Number of hand hygiene occasions/Number of types of
glove use/non-use occasions studies by Girou et al (2004) and Thompson et al (1997) who
found that 20% of all patient contacts were performed with gloves
that had not been removed after previous care and that gloves were
appropriately changed in only 16% of instances.
of intravenous lines and cardiovascular observations. The aim of wearing gloves is to reduce the risks of cross-infection
Glove use compliance, glove overuse and hand hygiene compli- from staff to patients and vice versa, and to reduce transient cont-
ance by directorate is shown in Table I, and by profession in Table amination of the hands of personnel by flora that can be
2. These two tables combine three cross-tabulations each with the transmitted from one patient to another (ICNA, 2002b).
X2 and p-value reported for each cross-tabulation. A key recommendation is that gloves must be worn only once,
for one aspect of care and one patient (Pratt et al, 2001). Thus, if
Glove use gloves are not removed and hands decontaminated after use, then
Overall glove use compliance was 92%. There was no difference the risks of cross-infection are increased.
in glove use compliance by directorate. The compliance to glove Overuse of gloves may be due to a belief that glove use obviates
use for doctors was found to be significantly lower than that of the need for hand hygiene (Pittet, 2001). Healthcare workers might
nurses and healthcare assistants. wear gloves with the primary intention to protect themselves and
However, it is worth pointing out that these results must be not the patient, and may be unaware that contamination on gloves
viewed with some caution because of the small numbers involved occurs just as on hands (Pittet et al, 2000b).
(Hinton et al, 2004).
Hand hygiene compliance
Inappropriate glove use The overall hand hygiene compliance rate was 64%. There was no
During the observation period, gloves should have been worn for significant difference in hand hygiene compliance by directorate or
48% of the patient contacts, e.g. contact with body fluids, non- profession.
intact skin and mucous membranes. However, gloves were actually This rate is higher than the average baseline rates for hand
worn during 64% of patient contacts. The proportion of glove hygiene compliance of 40%, although the methods used for defin-
overuse was 42%, defined as those who wore gloves when not ing adherence and those used for conducting observations vary
required but not including those in the sample who wore gloves considerably among studies (Pittet and Boyce, 2001).
appropriately.
Gloves were worn inappropriately for tasks such as collecting Effect of glove use on hand hygiene behaviour
equipment, answering the phone, talking to patients, cardiovascu- Hand hygiene compliance was significantly worse following inap-
lar observations and writing notes. propriate glove use. Failure to remove gloves after patient contact
It was also observed that gloves were worn for more than one or between ‘dirty’ and ‘clean’ body-site care on the same patient
task, for example, wearing the same pair of gloves for making a bed must be regarded as non-adherence to hand hygiene recommenda-
and manipulation of an intravenous line. tions (Pittet and Boyce, 2001).
Microbial transmission could have occurred in all patient con- Disposable gloves are designated as single-use medical devices,
tacts following the continued use of gloves without removal. and are not intended to be reprocessed and used on another patient
There was no difference in glove overuse by directorate but by pro- or for another procedure on the same patient (Medical Devices
fession, nurses overused gloves significantly less than doctors or Agency, 2000).
healthcare assistants. These results are important because they demonstrate that inap-
propriate glove use may be a component of poor hand hygiene
Double-blind peer reviewed paper

Hand hygiene compliance compliance.


Overall hand hygiene compliance was 64%. There was no signifi- This finding supports the results of other studies. For example,
cant difference in hand hygiene compliance by directorate or Girou et al (2004) found that hand hygiene was not undertaken
profession. due to improper gloving in 64.4% of instances. Failure to remove
contaminated gloves was a major component in the poor compli-
Effect of glove use on hand hygiene compliance ance with hand hygiene and carried a high risk of microbial
Hand hygiene compliance is composed of three elements: hand transmission.
hygiene following glove non-use; hand hygiene following appro- In their observational study of hand hygiene compliance, Whitby
priate glove use; and hand hygiene following inappropriate glove and McLaws (2004) found that glove use diminished compliance
use (glove overuse). with handwashing protocols by as much as 25%.
The hand hygiene compliance rates by these three elements are In the US the use of gloves has been encouraged as a means of
presented in Table 3. Hand hygiene compliance is significantly preventing cross-infection, especially for preventing the spread of
worse following inappropriate glove use. multi-resistant bacteria (Garner, 1996).

18 British Journal of Infection Control DECEMBER 2006 VOL. 7 NO. 6


There is some evidence that universal gloving (i.e. wearing were aware of being observed by an infection control nurse.
gloves to care for all patients) has helped control outbreaks of van- However, there is evidence that although a reactive effect occurs
comycin-resistant enterococcus (VRE) and meticillin-resistant in structured observation, by and large research participants
Staphylococcus aureus (MRSA) (Hartstein et al, 1995). become accustomed to being observed, so that the researcher
However, given that inappropriate glove use may affect hand becomes less intrusive the longer they are present (McCall, 1984).
hygiene compliance, the results of this study do not support the The observation periods were not randomly selected and other
routine encouragement of universal gloving. The practice of rou- factors that may affect compliance, such as staffing level, staff skill
tinely wearing gloves for all care of patients positive for a mix and bed occupancy rates, were not measured. Nevertheless,
multi-resistant organism can be questioned. Rather, the use of this study supports the view that inappropriate glove use might rep-
gloves should be based on a risk assessment of the level of antici- resent a barrier for compliance with hand hygiene.
pated contact with the patient and their environment. Handwashing or disinfection should be strongly encouraged after
Thus, the recommendations arising from this study are that glove removal (Pittet, 2001). Failure to remove gloves and decont-
healthcare worker glove use behaviour must be improved. This, in aminate hands after patient contact or between dirty and clean
turn, could help improve adherence to hand hygiene recommen- body site care on the same patient constitutes non-compliance
dations. with hand hygiene recommendations (Pittet and Boyce, 2001).
The results of this study do not support the view that if health- Determinants of infection control behaviour, such as handwash-
care workers are concerned about the personal risk from ing and glove use, can be summarised as attitudes and beliefs, habit
transmission of pathogens, they are more likely to wear gloves and and organisational culture (Handwashing Liaison Group, 1999).
wash their hands afterwards (Lankford et al, 2003). They may Using hand hygiene as a model, compliance is more likely to
assume (incorrectly) that the use of gloves obviates the need for occur if healthcare workers believe that the intervention will pre-
hand hygiene (Farr, 2000). vent cross-infection, and if their work colleagues and patients
There are some limitations to this study that need to be borne in expect them to comply, highlighting the importance of organisa-
mind. The small sample sizes may have resulted in the study lack- tional culture, peer pressure and role modelling (Handwashing
ing power to detect significant differences between groups (Hinton Liaison Group, 1999).
et al, 2004). There is a need for clinical areas themselves to have ownership of
Also, the presence of an observer may have affected the behav- an infection control culture and to learn by being part of the
iour of staff – the ‘reactive effect’ (Bryman, 2004). This may have process (Handwashing Liaison Group, 1999). Achieving a change
resulted in an underestimation of inappropriate practices and hand in glove use behaviour may prove as much of a challenge as chang-
hygiene may have occurred more frequently because participants ing hand hygiene behaviour.

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VOL. 7 NO. 6 DECEMBER 2006 British Journal of Infection Control 19

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