Sherwyn Dutt Applicant Strengths

- Confident in communicating and liaising material to stakeholders clearly and

Mobile: 0422497940 concisely.
- Friendly, outgoing and responsive personality.
Email: sv_dutt@hotmail.com - Enthusiastic, conscientious and hardworking.
- Team player focusing on effective leadership and communication
Current location: Melbourne, VIC, Australia - Motivated by a desire to succeed with the resources available to me

Work experience

Open Universities Australia- Student Advisor- Full Time | 700 Collins St, Docklands VIC 3000 | November 2017- Current
Responsibilities included:
- Acting to the students’ interests through analysis of their needs and commitments to identify the right study options for them
- Summarising and comparing undergraduate and postgraduate courses in the context of the students’ situation
- Maintaining student- advisor contact and interaction through extensive use of Salesforce CRM
- Assisting students with sales (applications and enrolments) and enquiries on Outbound and Inbound channels
- Continuously improving by analysing student and advisor metrics through quality assurance (Calabrio)
- Demonstrating sales experience and skills in a consultative environment

CO-OP Bookstore- Retail Sales Assistant - Casual | Grattan St, Carlton VIC 3052 | July – November 2017
Responsibilities included:
- Delivering required sales results
- Ensuring all policies and procedures are followed to maximize high sales margins
- Demonstrating purpose, ambition, values, mantra and philosophy at all times
- Demonstrating high level of productivity required to achieve gross marginal return on labour

Panthera Finance- Account Representative- Casual | 1b/192 Ann St, Brisbane QLD 4000 | January - July 2016
Responsibilities included:
- Communicating with clients regarding their personal financial matters
- Organizing and processing financial solutions to their problems
- Evaluating and discussing client objections and disputes
- Maintaining a calm and professional attitude towards uncooperative clients

Other work experience includes: Uber driving, volunteering at a Salvation Army op-shop and assisting children at a daycare- all of my work experiences have involved working within a team based
culture that required skills in planning, organisation, co-ordination and commitment
Proficient in: Windows OS, Salesforce CRM, Cisco Finesse, Calabrio, Microsoft Word, Excel, PowerPoint, Prism Graph, beginner’s knowledge of RStudio, Python, Linux
Interests: Current affairs, travelling, film, music, technology

Academia
Graduate Diploma of Reproductive Science: Monash University (Education Program in Reproduction & Development)
- Started: January 2017; Completed October 2017
- Experience in reproductive physiology, anatomy, cellular biology, developmental biology, genetics, clinical science, immunology and infectious diseases, neuroscience and pharmacology
- Practical skills certified during degree include: Pipette calibration, serial dilution, protein quantification, human cell culture extraction, cell counting, Pituitary cell culture production and
stimulation, RNA isolation, cDNA synthesis, RT-PCR, gel electrophoresis, ELISA, histology

Bachelor of Science (Biomedical Science Major): University of Queensland

- Started: 2012; Ended: 2015
- Experience in anatomy, developmental biology, human genetics, immunology and infectious diseases, neuroscience, pharmacology and physiology
- Practical skills gained during degree include: Preparation and identification of nucleic acids, protein isolation and separation by gel filtration. ELISA, immunoassays, spectroscopy, enzyme
assays, protein purification, gene cloning, gas chromatography and microscopy, western blot analysis, agarose gel electrophoresis, DNA and RNA extraction and spectrophotometry

References
- Neelam Singh: Team Leader, Open Universities Australia: Neelam.singh@open.edu.au: Mob: 0481 979 031
- Martin Duesig: Manager, Panthera Finance: manager@pantherafinance.com.au :1300 722 974
- Mark Sweeney: Manager, CO-OP Bookstore: sm3720@coop.com.au:(03) 9908 5431: Mob: 0422 689 661
- Peter Temple- Smith: Director, Education Program in Reproduction & Development: peter.temple-smith@monash.edu : +61385722908