Maximize sales value with one-stop order and contract
Order and Contract Management
Accelerated Customer Returns (BKP)
Advanced Available-to-Promise
Processing (1JW)
Convergent Billing (1MC)
Credit Memo Processing (1EZ)
Customer Consignment (1IU)
Customer Returns (BDD)
Debit Memo Processing (1F1)
Delivery Processing without Order
Reference (1MI)
management
This scope item encompasses the end-to-end returns
and refunding process with automated creation of all
follow-up documents and also includes the inspection
of goods directly at the customer site.
The advanced ATP (aATP) functionality enhances the
standard availability check features. The standard SAP
S/4HANA ATP comprises the features for Product
Availability Check and Rescheduling. With new user
interfaces, the aATP within scope item 1JW focuses on
performance, simplicity, and integration and
additionally provides the functionality for Release-for-
Delivery, Product Allocation Check, and Backorder
Processing.
The Convergent Billing process enables the user to
create billing documents that combine data from
different sources in one billing document.
In this scope item, you can apply a credit to a customer
account once you determine if a customer has been
overcharged because of a pricing or sales tax rate error.
The standard credit memo request can be created as
stand-alone or with reference to a sales order or billing
document.
This scope item describes the process for standard
customer consignment processing. The products
shipped to the customer are still owned by the
company until they are sold by the customer to a third
party. The materials, which are usually stored in the
customer’s store or warehouse, are posted in a stock
(consignment stock) that is assigned to the
corresponding customer. This allows the customer’s
current stock to be viewed at any time.
This scope item describes sales order returns
processing.
The debit memo process is used for applying a debit to
a customer account once a determination has been
made that a customer has been undercharged as a
result of a pricing or sales tax rate error. The standard
debit memo request can be created as stand-alone or
with reference to a sales order or billing document.
This scope item describes the entire process sequence
for a standard delivery process where the customer
does not need to create a preceding order (delivery
without order reference). The business process
encompasses all the steps from creating a delivery, to
clearing a customer’s account once payment is
received.