DIRECTIONS for assembling the QUESTION BANK for each course.

The HEAD of the department assigns the task of setting up the question bank to THREE SETTERS per subject (per Catalogue number), and assigns ONE
MODERATOR for each subject.
The SETTERS should be asked to start compiling the papers into a word file in a tabular format given below using the following steps.
1. The question paper is to be turned in by logging into the paper-setting software to be shared with you shortly.
2. Till then prepare the question paper on a word file in the tabular format given below.
3. After the software is available, download the EXCEL file corresponding to the given subject and copy the content of the WORD table onto it.
4. Upload the excel file on to the system and fill in the required equations, and upload the required figures.
5. Submit the paper to your moderator

For STEP 2 above, use the following tabular form. Copy this table into a new word file for each paper
(a) A total of 60 questions need to be set as per the following table.
(b) For each UNIT, and each SUB-UNIT four questions are to be set: One SHORT-DESCRIPTIVE, one SHORT-ANALYTIC, one LONG-DESCRIPTIVE, andone
LONG ANALYTIC. For each UNIT, and each SUB-UNIT
(c) Fill in the Course OUTCOME (CO) against each question. These Co’s refer to CO’s given in the approved syllabus.
(d) Each short question, descriptive or analytic should be worth 4 (four) marks and should take about 5 minutes to answer.
(e) Each long question, descriptive or analytic should be worth 10 (ten) marks and should take about 15 minutes to answer.
(f) Any equation or figure required for a question should be referred to simply as ‘equation’ or ‘figure’ in the body of question here. A separate sheet
of equations should be prepared on a piece of paper to be copied on the paper when working with the software. (Fill it in using the built-in
equation editor)
(g) Prepare all figures as separate .bmp or.png or .jpg files. These are to be uploaded through the software wherever prompted for.
Unit Sub- Type CO Question
unit
1 A SD CO1 Define Quality as per Ed. Deming?
1 A SA CO1 Define Dimension of quality?
1 A LD CO1 Discuss the various types of quality costs. What kind of costs should a firm be more concerned with and why ?
1 A LA CO1 Discuss about the analysis techniques for the quality cost?
1 B SD CO1 Review the history of Quality.
1 B SA CO1 Define Total Quality Management.
1 B LD CO1 Which of the quality gurus, in your view, have most significantly influenced the quality movement since World War II ? Briefly
discuss the main points of the contribution of one such guru.
1 B LA CO1 What are the Barriers to Implementation of TQM?
1 C SD CO1 Explain Principle of TQM and role of senior management.
1 C SA CO1 What is Stratergic planning?
1 C LD CO1 Discuss the role and importance of quality council and quality statement.
1 C LA CO1 Mention and discuss deming’s 14 points.
2 A SD CO2 How important is the customer’s perception of quality.
2 A SA CO2 What are different types of teams that can be formed in an organization.
2 A LD CO2 Empowering people in the organization is an essential element of TQM. "Discuss and explain the role of education and
training in this respect.
2 A LA CO2 Explain the benefits of Recognition, Reward and Performance Appraisal.
2 B SD CO2 Explain 5S.
2 B SA CO2 Explain Kaizen.
2 B LD CO2 What is Continuous Process Improvement and Juran Trilogy.
2 B LA CO2 Explain PDSA Cycle.
2 C SD CO2 Need for Supplier Sourcing and Supplier partnership?
2 C SA CO2 Define Performance measures and need for them?
2 C LD CO2 Describe Supplier rating and relationship diagram?
2 C LA CO2 Explain Supplier selection and the need for Supplier Rating.
3 A SD CO3,CO4 What is Scatter Plot and Pareto chart?
3 A SA CO3,CO4 Explain Cause and effect diagram and run charts.
3 A LD CO3,CO4 Discuss about Maslow's need hierarchy theory and Herzberg's two factor theory for motivation?
3 A LA CO3,CO4 List down the old seven tools of quality.
3 B SD CO3,CO4 Define Mean, Median, standard deviation?
3 B SA CO3,CO4 What is Population and sample size?
3 B LD CO3,CO4 A group of customer service surveys were sent out at random. The scores were 90, 50, 70, 80, 70, 60, 20, 30, 80, 90, and 20.
Find the mean, median, mode and standard deviation.
3 B LA CO3,CO4 Discuss the need, construction and applications of control charts for variables.
3 C SD CO3,CO4 Describe a Tree diagram and affinity diagram.
3 C SA CO3,CO4 What are the benefits of New seven tools of Quality?
3 C LD CO3,CO4 Discuss the New seven Management tools.
3 C LA CO3,CO4 Explain the concept of six sigma.
4 A SD CO5 Why should benchmarking be adopted?
4 A SA CO5 What is benchmarking?
4 A LD CO5 Describe the steps and advantages of benchmarking process?
4 A LA CO5 What are the need and benefits of benchmarking?
4 B SD CO5 List the benefits of QFD?
4 B SA CO5 What is the use of House of Quality?
4 B LD CO5 Explain Quality Function Deployment (QFD) and House of Quality with diagram.
4 B LA CO5 Explain Taguchi Quality Loss Function.
4 C SD CO5 List down the pillars of TPM.
4 C SA CO5 List out the barriers of TPM implementation?
4 C LD CO5 Discuss the objectives, process, outcome and benefits of FMEA?
4 C LA CO5 What is TPM, explain in detail?
5 A SD CO6 What is a Quality system and why it is used?
5 A SA CO6 Explain the need for the quality systems in an organization?
5 A LD CO6 Explain about the documentation process in ISO 9000:2000 system?
5 A LA CO6 What are the needs of ISO 9000 and other quality systems?
5 B SD CO6 What are the steps in Quality system implementation?
5 B SA CO6 Explain the need for the quality systems in an organization?
5 B LD CO6 Explain implementation and documentation of Quality system.
5 B LA CO6 Explain about quality system auditing?
5 C SD CO6 What is ISO?
5 C SA CO6 Describe ISO 14000?
5 C LD CO6 Discuss ISO 14000 concept and requirements?
5 C LA CO6 What are the benefits of ISO 14000 Implementation?