Academics and researcher have held a research on the diffusion and

adoption of internet banking in several countries. Based on the research, there’s

not so many journals discussing internet banking in developing countries so that
research should be focused on developing countries. By focusing the research in
developing countries, there will be many journals and references on internet
banking in developing countries. Internet banking has made banks around the
world have an revolution in transaction and investment services in the
advancement of technology and information. Internet banking makes financial
activities in banking become easier and quicker.
In my opinion, this revolution caused by globalization process.
Globalization has made an advances in technology, communications, and
information. Globalization has many positive impacts including in banking. As we
know, bank is a financial institution engaged in services that serve as place of
public funds circulation. A bank can also receive a deposits, make loans, money
changer to exchange foreign currency and transfer of money. Because of its
function, I want to call it as agent of service. As an agent of service, the bank need
to make an innovations to increase its services quality and for the customer
satisfaction. In its development, the bank has succeeded in making a new
innovation in the service system that is with the internet banking.
Technological sophistication has made a revolution in banking with the
advent of internet banking. Internet banking is a feature of banking services that
can be accessed by using internet connection. Internet banking make financial
activities in banking become easier and quick. When doing transactions, we do
not have to go to the bank directly because it can be done at anywhere, anytime
and only require an internet connection. Internet banking gives lot of benefits to
human life . We can access our accounts, find out the latest information of
financial products, and do the transaction anywhere so that can save time and
reduce our cost.
Internet banking can make the bank’s service becomes easy. Internet
banking spread out all the informations that is needed by the customer and other
parties as quick as possible, it also facilitate the marketing of products or banking
programs to customers, and facilitate customer access when making transactions.
And now internet banking has also been applied by several countries in the world,
both in developed and developing countries.
Internet banking has been implemented by almost all banks in the world
including developing countries. But internet banking in some developing
countries is still far behind and should get more attention from the academics to
repaired this system. If there is no reparation, internet banking in developing
countries will never evolve any progress and will be further behind from the
developed countries. However, not all banks in developing countries use internet
banking in their financial services, developing countries are not ready yet to
receive technology diffusion because they want to preserve the culture and the
reasons for security risks.
One way to make an improvements is to do a research to find out what's
wrong about internet banking in development country. The research doesn't work
in developed countries because the system of internet banking in developed
country have been better than developing country. This research must do to make
reparation and improvements for developing country. The bank who use internet
banking can evaluate their service system to get better result.
This research shows the need for further attention in developing countries
because there are still many shortcomings. But now research has been done in
developing countries especially countries in Asian and African. Research can be
done by identifying the factors causing the lack of internet banking in
development country. The country to be researched is a country that needs more
attention in the improvement of internet banking system.
For example is the African continent. The African continent is made up of
many states such as western Africa, Kenya, Nigeria, and Cameroon. The
implementation of internet banking system in this country is still very low and so
far away left behind by other countries. In my opinion, this phenomenon
occured cause by the knowledge about internet in society very low. This country
is still approach a financial crisis characterized by low levels of money regulation,
gross domestic product, and income per capita society. The banking system is still
weak and not really organized so its not possible to apply internet banking in this
country. African country backwardness in internet banking usage is caused by
limited access of finance that can be done in this country and due to less strategic
geographic location.
This country located in the outback of Africa which mean that its still
difficult to reach by the technology. Based on its location, this country is also still
difficult to reach by internet connection. In this country, embraced a traditional
economy system still dependent in agriculture and farms sector, it is cause by the
mindset of the technology is considered less important to the economic condition
which is still unstable due to high unemployment rate and high population
growth rate. This results in low levels of well-being and education rate of society
making it difficult to receive technological developments. So the research in this
country must done continuously.
So the research in this country must be do by continuously. Required the
role of all parties to support these changes such as governments and academics. If
we have been knowing the problem, we can solve trouble and can be further
improvment of the internet banking system. In addition, to make an improvement
needs to adequate education system, arrange and repaire thats economic and
infrastructure system. Because, if the economy in this country has stabilized, then
the banking system will also be better.
If the level of community education is growing, then the public knowledge
about the internet banking and components in it will be better. Infrastructure’s
aspect in information technology, especially internet connection must be
accessible by all regions in this country. Fullfilment of infrastructure such as
internet connections in all regions, availability of banking access, and
acceptability of technological changes will help this country to catch up with
countries that have implemented internet banking in its banking sector.
Sourced on:
https://www.researchgate.net/profile/Humphrey_Sabi/publication/269390235_Res
earch_Trends_in_the_Diffusion_of_Internet_Banking_in_Developing_Countries/l
inks/55114bb10cf2ba84484106e8/ (Accessed on : October 21, 2017, 2:36:52 PM)