Unit 3

1 Progress test

Working with words Business communication

Complete the text with words from the list. A supermarket wants to change its supplier of fresh
extremely   ​reliable   ​user-friendly   ​good value   ​high   ​ fruit and vegetables. The purchasing department has
popular   ​high-tech   ​ original   ​helpful   ​really prepared a report. Order the report. Write a−j after the
sentences.
An electronics company wanted to develop a new product
for the British market. They had a 1 interesting 21 First, we did some research to find the cheapest
idea for a calculator with big keys, so that older people suppliers in the market.
could use it easily. They did some market research and 22 Why did we need to change supplier?
found that people would buy it if it was 2 quality. 23 We found that it was excellent.
Respondents also mentioned that they wouldn’t want
24 The purpose of our research was to find a new supplier
anything too 3 or complicated to use. It also had
of fresh fruit and vegetables to all our stores.
to be 4 and not need new batteries regularly.
‘It would be very 5 when shopping,’ one lady 25 We spoke to about twenty different companies, and
remarked. found that Greenpark were 5–10% cheaper than anyone
else.
A few months after sales had started, they carried out
further research, and found that the new solar-powered 26 We asked them to send us some information, and
calculator was very 6 with younger people too, invited them to a meeting.
as they thought the bright colours and big keys were 27 Finally, we contacted Greenpark, who seemed friendly
very 7 . Feedback has been 8 positive: and well organized.
older people find it 9 , while teenagers think it’s 28 Because our previous one was expensive and sometimes
10
for money at only £10. didn’t deliver the goods on time.
29 Then we asked some of our sister companies how
reliable Greenpark was.
Language at work 30 We wanted to find a supplier that was cheap and
Write a positive sentence (+), a negative sentence (–), or a reliable.
question (?) from the prompts. Use the past simple.
Result __________/ 30 marks
11 Felipe / g
​ o / ​to Paris yesterday (–)

12 you / s​ ee / t​ he new consultants / ​last week (?)

13 I / r​ eceive / ​your letter (–)

14 The sales team / ​meet / t​ he new director this morning (+)

15 the product / ​have / ​any success at the conference (?)

Correct the sentences. There is one mistake in each

sentence.
16 We didn’t found the presentation very interesting.

17 The company buyed a lot of new furniture.

18 Francesca not enjoyed the meal with the sales manager.

19 They arrive at the airport at 6 p.m. yesterday.

20 The report didn’t be very informative.

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Unit 3 Speaking test

Role cards
Copy this page and cut out the role cards for the students. In this test there are two role-play situations and students
should do both. Then use the Speaking test results forms to evaluate each student’s performance. You can then cut out the
results and give them to the students.

Role-play 1
cut along this line
Student A
Give a report to Student B about a new product using
the information below. Student B will then ask you some
questions about the report. Invent sensible answers to B’s
questions.
• Product: new drink, mixture of yoghurt and fruit
• Reason for new product: gap in the market
• Timing of market research and product trials: last year
• Report your conclusions of the product
Student B
Student A will give you a report about a new product.
You should respond to the information with appropriate
phrases showing interest. After he/she finishes, ask
questions to find out this information:
• when they launched the new product
• what the final result was

Role-play 2
cut along this line
Student A
Student B will give you a similar report. You should
respond to the information with appropriate phrases
showing interest. After he/she finishes, ask questions to
find out this information:
• when they did the market research and product trials
• what the final result of the research was
Student B
Give a similar report to Student A using the information
below. Student A will then ask you some questions about
the report. Invent sensible answers to A’s questions.
• Product: wireless headset for smart phone
• Reason for new product: people want a cheap and
functional headset
• Timing of launch: last month
• Report your conclusions of the product

Unit 3 Speaking test results

Use these forms to evaluate the students.
cut along this line

Yes, but Yes, did Yes, but Yes, did

Didn’t do Didn’t do
Student A with some this very Student B with some this very
this this
Can the student …? mistakes well Can the student …? mistakes well
(0 points) (0 points)
(1 point) (2 points) (1 point) (2 points)
give a simple but give a simple but
coherent report coherent report

use some or all of use some or all of

the report phrases the report phrases
from the unit from the unit

give conclusions give conclusions

about the product about the product

ask and answer ask and answer

questions in the questions in the
past simple past simple

show interest in show interest in

the other person’s the other person’s
report report

Result  / ​10 marks Result  / ​10 marks

cut along this line

Business Result Second Edition Pre-intermediate © Oxford University Press  PHOTOCOPIABLE