Letter writing for e-Portfolio (p.

116)
st
[1 possible entry for ePortfolio]
• On page 116, read over Project 6-6
• Write a letter of congratulations to Shanti
• You can choose to use any letterhead or none at all
Send your document to mariakasuncion@gmail.com or
drag it to your Google Drive folder.
Example: https://tinyurl.com/jessieex
Project 8-7 (p. 147) [2nd entry to ePortfolio]
• Develop your own behaviour guidelines for the ethical
use of email. List at least 5.
• Review the email ethics section (p. 143) and email use
policies (p. 142 and Figure 8-7 [textbook correction])
• Make sure to add a title, and send it to
mariakasuncion@gmail.com when completed
• Read an example: https://tinyurl.com/mariaproject8-
7
Project 9-6 (p. 168-169)
[3rd possible entry to ePortfolio]
• Write about the problems that have been happening
• You remember that you’re friends with Josh, but what can
you write to him to encourage him to improve his
behaviour while keeping his goodwill?
• Write it as an email to Josh, and send it to
mariakasuncion@gmail.com
• Example: https://tinyurl.com/kittyex9-6
Self-Check A (p. 174)
th
[4 possible entry for ePortfolio]
• Answer the questions with complete sentences

• Send it as an attached document to an email to

mariakasuncion@gmail.com
Project 10-9 (p. 189)
th
[5 possible entry to ePortfolio]
• Describe how you can show your commitment to
being more involved in your community.

• Link to example: https://tinyurl.com/mariaex10-9

• Please send your completed document, attached to

an email to mariakasuncion@gmail.com
Critical thinking activity (p. 215)
th
[6 possible entry to ePortfolio]
• Using the decision-making model, describe the steps of

making effective decisions in your own words

• Send your document to mariakasuncion@gmail.com

• Example: https://tinyurl.com/mariaex215
Self-Check (p. 219)
th
[7 possible entry to ePortfolio]
• Answer the statements. Your scenarios do not have to

involve a receptionist; you can also write about customer

service representatives or simply, employees

• Send your document to mariakasuncion@gmail.com

• Example: tinyurl.com/mariaex219
Project 12-3 (p. 231)
th
[8 possible entry to ePortfolio]
• Go to tinyurl.com/eportfolio2018; find your Google Drive

Folder, and look for SCDP12-3, and fill it in

• You are free to work with your classmates to complete it

• Send your document to mariakasuncion@gmail.com

Project 12-4 (p. 232)
th
[9 possible entry to ePortfolio]
• Write tips and strategies for effective customer service

• Send your document to mariakasuncion@gmail.com

• Look over the suggestions from pages 219 to 223 to help

you complete this writing activity

• Example: https://tinyurl.com/kittyex12-4
Self-Check B (p. 271)
th
[10 possible entry to ePortfolio]
• After reading Soft Skills: Maintaining a Positive Attitude on

page 271, complete Self-Check B

• Send your document to

mariakasuncion@gmail.com
Project 14-8 (p. 275)
th
[11 possible entry to ePortfolio]
• Describe how you will continue to work on developing a

positive attitude

• Send your document to mariakasuncion@gmail.com

• Example: https://tinyurl.com/mariaex275
Discussion items (p. 253)
th
[12 possible entry to ePortfolio]
• Answer the Discussion Items 1 to 5a-f with complete

sentences; you can also answer just 5a-f instead

• Send your document to mariakasuncion@gmail.com

• Example: https://tinyurl.com/maryex253
Self-Check A (p. 279)
th
[13 possible entry to ePortfolio]
• Answer Self-Check A question with complete sentences

• Send your document to mariakasuncion@gmail.com

Self-Check B (p. 289)
th
[14 possible entry to ePortfolio]
• Answer Self-Check B questions with complete sentences

• Send your document to mariakasuncion@gmail.com

• Example: https://tinyurl.com/mariaex289
Self-Check C (p. 293)
th
[15 possible entry to ePortfolio]
• Answer Self-Check C questions with complete sentences

• Send your document to mariakasuncion@gmail.com

• Example: https://tinyurl.com/mariaex293