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GOVERNMENT OF INDIA
MINISTRY OF SKILL DEVELOPMENT & ENTREPRENEURSHIP
DIRECTORATE GENERAL OF TRAINING
COMPUTER OPERATOR
AND
PROGRAMMING ASSISTANT
(Revised in 2017)
NSQF LEVEL - 4
Developed By
ACKNOWLEDGEMENT
The DGT sincerely express appreciation for the contribution of the Industry, State
Directorate, Trade Experts, Academicians and all others who contributed in revising the
curriculum. Special acknowledgement is extended by DGT to the following expert members who
had contributed immensely in this curriculum.
Hyderabad
37 J. Herman, Assistant Training
Govt. ITI (W), Nagarkoil, TN Member
Officer
38 P. Parthiban, Assistant Training
Govt ITI(W),Salem, TN Member
Officer (ITESM)
39 S. Raja, ADT DET, Telangana Member
40 Mohd. Akram, ITI, Shanthi Nagar, Hyderabad Member
41 Geeta Sikhen , VI RVTI, Panipat Member
COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
CONTENTS
Sl.
Topics Page No.
No.
1. Course Information 1
2. Training System 2-4
3. Job Role 5
4. NSQF Level Compliance 6
5. General Information 7- 8
6. Learning/ Assessable Outcome 9
7. Learning Outcome with Assessment Criteria 10 - 14
8. Syllabus - Professional Skill, Professional Knowledge 15 - 25
9. Syllabus - Employability Skill 26 - 29
10. Annexure I - List of Trade Tools & Equipment 30 - 33
11. Annexure II - Format for Internal Assessment 34
COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
1. COURSE INFORMATION
1st semester – In this semester the trainee learns about safety and environment,
use of fire extinguishers. They learns about trade tools, identifies computer
peripherals, internal components, basic DOS commands, Windows and Linux
interface and its related software installation process. Trainees will work with MS
Office package to create word document, practice with excel sheet and get idea to
create a good power point presentation, maintain database with MS Access. They
will set up and configure a network system of an organization. They will use
internet to search information using browser along with official/social
communication process. Trainees will create basic static webpage using HTML. At
the end of this semester trainees can go on industrial visit or projects specified in
the syllabus.
2nd semester – In this semester the trainee learns scripting language i.e. JavaScript
and will develop dynamic webpage and hosting technique in a registered domain.
They will use VBA to create & edit various types of macros in MS Excel and to
develop user form using VBA. They can maintain accounts of an organization using
accounting software Tally. Trainees will learn E-commerce system and will be able
to browse, select and transact using different E-commerce websites. They will
identify different type of cyber crimes now days and will be able to secure
information from Internet by using cyber security concept. At the end of this
semester trainees can go on industrial visit or projects specified in the syllabus.
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
2. TRAINING SYSTEM
2.1 GENERAL
Computer Operator and Programming Assistant trade under CTS is one of the most
popular courses delivered nationwide through network of ITIs. The course is of one year (02
semester) duration. It mainly consists of trade (skills and knowledge). After passing out the
training programme, the trainee is being awarded National Trade Certificate (NTC) by NCVT
having worldwide recognition.
Read and interpret technical parameters/ documentation, plan and organize work
processes, identify necessary materials and tools;
Perform task with due consideration to safety rules, accident prevention regulations and
environmental protection stipulations;
Apply professional knowledge & employability skills while performing the job and repair &
maintenance work.
Check the job/ assembly as per drawing for functioning identify and rectify errors in job/
assembly.
Document the technical parameter related to the task undertaken.
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
The trainee will be tested for his skill, knowledge and attitude during the period of course and
at the end of the training programme as notified by Govt of India from time to time. The
Employability skills will be tested in first two semesters only.
a) The Internal assessment during the period of training will be done by Formative assessment
method by testing for assessment criteria listed against learning outcomes. The training institute
have to maintain individual trainee portfolio as detailed in assessment guideline. The marks of
internal assessment will be as per the template (Annexure – I).
b) The final assessment will be in the form of summative assessment method. The All India Trade
Test for awarding NTC will be conducted by NCVT at the end of each semester as per guideline of
Govt of India. The pattern and marking structure is being notified by govt of India from time to
time. The learning outcome and assessment criteria will be basis for setting question papers for
final assessment. The examiner during final examination will also check individual trainee’s
profile as detailed in assessment guideline before giving marks for practical examination.
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3. JOB ROLE
Computer Operator:
Computer Operator operates computer and peripheral equipment to process business,
scientific, engineering, or other data, according to operating instructions. Enters commands, using
keyboard of computer terminal, and presses buttons and flips switches on computer and peripheral
equipment, such as tape drive, printer, data communications equipment, and plotter, to integrate
and operate equipment, following operating instructions and schedule. Loads peripheral equipment
with selected materials, such as tapes and printer paper for operating runs, or oversees loading of
peripheral equipment by Peripheral Equipment Operators. Enters commands to clear computer
system and start operation, using keyboard of computer terminal. Observes peripheral equipment
and error messages displayed on monitor of terminal to detect faulty output or machine stoppage.
Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors
or equipment stoppage. Clears equipment at end of operating run and reviews schedule to
determine next assignment. Records problems which occurred, such as down time, and actions
taken. May answer telephone calls to assist computer users encountering problem. May assist
workers in classifying, cataloguing, and maintaining tapes.
Programming Assistant:
Programming Assistant installs, maintains and updates computer programs by making minor
changes and adjustments to them under the guidance of computing professionals. Maintains and
updates documents of computer programs and installations. Applies knowledge of principles and
practices in the area of programming and computing in order to identify and solve problems arising
in the course of their work. They may receive guidance from managers or professionals. May
supervise other workers also.
Reference NCO-2015:-
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
NSQF level for COMPUTER OPERATOR AND PROGRAMMING ASSISTANT trade under CTS:
Level 4
Each level of the NSQF is associated with a set of descriptors made up of five outcome
statements, which describe in general terms, the minimum knowledge, skills and attributes that a
learner needs to acquire in order to be certified for that level.
Each level of the NSQF is described by a statement of learning outcomes in five domains,
known as level descriptors. These five domains are:
a. Process
b. professional knowledge,
c. professional skill,
d. core skill and
e. Responsibility.
The Broad Learning outcome of COPA trade under CTS mostly matches with the Level
descriptor at Level- 4.
Process Professional
LEVEL Professional skill Core skill Responsibility
required knowledge
Level 4 Work in familiar, Factual Recall and Language to Responsibility for
predictable, knowledge demonstrate communicate own work and
routine, of field of practical skill, written or oral, learning.
situation knowledge routine and with required
of clear choice or study repetitive in clarity, skill to
narrow range of basic Arithmetic
application, using and algebraic
appropriate rule principles, basic
and understanding of
tool, using quality social political
concepts and natural
environment
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
5. GENERAL INFORMATION
Desirable Qualification
Preference will be given to a candidate with CITS(Craft Instructor
Training Scheme) in COPA Trade.
NOTE:
Out of two Instructors required for the unit of 2(1+1), one must
have Degree/Diploma and other must have NTC/NAC qualifications.
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2. Employability Skill MBA OR BBA with two years experience OR Graduate in Sociology/
Social Welfare/ Economics with Two years experience OR Graduate/
Diploma with Two years experience and trained in Employability Skills
from DGT institutes.
AND
Must have studied English/ Communication Skills and Basic Computer
at 12th / Diploma level and above.
OR
Existing Social Studies Instructors duly trained in Employability Skills
from DGT institutes.
List of Tools &
As per Annexure-I
Equipment
Distribution of training on Hourly basis: (Indicative only)
Total Hrs Extra-Curricular
Trade Practical Trade Theory Employability Skills
/week Activity
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
Learning outcomes are reflection of total competencies of a trainee and assessment will be
carried out as per assessment criteria.
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LEARNING / ASSESSABLE
ASSESSMENT CRITERIA
OUTCOME
1. Apply safe working 1.1 Follow and maintain procedures to achieve a safe working
practices. environment in line with occupational health and safety
regulations and requirements and according to site policy.
1.2 Recognize and report all unsafe situations according to site
policy.
1.3 Identify and take necessary precautions on fire and safety
hazards and report according to site policy and procedures.
1.4 Identify, handle and store / dispose off dangerous goods and
substances according to site policy and procedures following
safety regulations and requirements.
1.5 Identify and observe site policies and procedures in regard to
illness or accident.
1.6 Identify safety alarms accurately.
1.7 Report supervisor/ Competent of authority in the event of
accident or sickness of any staff and record accident details correctly
according to site accident/injury procedures.
1.8 Identify and observe site evacuation procedures according to
site policy.
1.9 Identify Personal Productive Equipment (PPE) and use the same
as per related working environment.
1.10 Identify basic first aid and use them under different
circumstances.
1.11 Identify different fire extinguisher and use the same as per
requirement.
2. Comply environment 2.1 Identify environmental pollution & contribute to the avoidance
regulation and of instances of environmental pollution.
housekeeping. 2.2 Deploy environmental protection legislation & regulations
2.3 Take opportunities to use energy and materials in an
environmentally friendly manner
2.4 Avoid waste and dispose waste as per procedure
2.5 Recognize different components of 5S and apply the same in the
working environment.
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
soft skills, technical English 3.3 Use documents and technical regulations and occupationally
to communicate with related provisions.
required clarity. 3.4 Conduct appropriate and target oriented discussions with higher
authority and within the team.
3.5 Present facts and circumstances, possible solutions &use English
special terminology.
3.6 Resolve disputes within the team
3.7 Conduct written communication.
4. Understand and explain 4.1 Semester examination to test the concept in productivity, quality
the concept in productivity, tools and labour welfare legislation.
quality tools, and labour
welfare legislation and
apply such in day to day 4.2 Their applications will also be assessed during execution of
work to improve assessable outcome.
productivity & quality.
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
SEMESTER-I
LEARNING / ASSESSABLE
ASSESSMENT CRITERIA
OUTCOME
7. Install and setup 7.1 Assemble computer and configuring the CMOS setup.
operating system and 7.2 Install and configure Windows OS and application software.
related software in a 7.3 Install the printer and other peripheral devices.
computer. 7.4 Burn CD/DVD.
7.5 Troubleshoot the PC.
7.6 Execute DOS and LINUX commands.
7.7 Customize Windows and LINUX OS.
8. Create, format and edit 8.1 Identify Word tools in the Ribbon.
document using word 8.2 Create a resume using various tools.
processing application 8.3 Design and print Magazine covers using various tools.
software. 8.4 Demonstrate the use of shortcut keys , autocorrect and macros.
8.5 Perform Mail merge in MS Word.
8.6 Typing practice using open source typing tutor tools.
9. Create, format, edit and 9.1 Create tables, chart and print using various functions and
develop a workbook by formulas, apply Conditional formatting.
using spreadsheet 9.2 Create a table and Perform Sorting; filtering, Subtotal, validation
application software. and goal seek on a table.
9.3 Prepare a pivot table and chart on any existing table.
10. Create and customize 10.1 Edit images with Open Office Applications.
slides for presentation. 10.2 Create Slides and run slideshows.
10.3 Format objects, add Audio and Video.
10.4 Use Open Office for creating presentations.
11. Create and manage 11.1 Create simple application on Relational Database in MS Access
database file by using MS using data validation, filters, sorting, forms, query, report and
Access. macro.
11.2 Import , Export, Link, Backup and Retrieve database in MS
Access.
12. Install, setup/configure, 12.1 Identify different cables and connectors used in networking.
troubleshoot and secure 12.2 Assign Computer Name and workgroup to a computer
computer network 12.3 Prepare UTP cross cable & connect computers
including Internet. 12.4 Share a printer with Network
12.5 Share Internet using Windows Tools
12.6 Check Network connectivity
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
13. Develop static web 13.1 Create simple static Web Pages using HTML tags.
pages using HTML. 13.2 Create simple static WebPages using internal styles (CSS) and
external style.
13.3 Design static web pages using Kompozer.
SEMESTER-II
14. Develop web pages 14.1 Design a dynamic Web Page in JavaScript using various
using Java Script. operators.
14.2 Design a dynamic Web Page in JavaScript using various control
statements and looping structures.
14.3 Design a dynamic Web Page in JavaScript using strings and
functions.
14.4 Design a dynamic Web Page in JavaScript using Arrays and
objects.
14.5 Design a dynamic Web Page in JavaScript using Web Forms and
images.
15. Develop simple spread 15.1 Create various types of macros in MS Excel.
sheets by embedding VBA. 15.2 Develop and execute a program in VBA using various operators
and data types.
15.3 Develop and execute a program in VBA using control
statements and looping structures.
15.4 Develop and execute a program in VBA using strings and
functions.
15.5 Develop and execute a program in VBA using Arrays.
15.6 Design a VBA User Form and develop program using various
control buttons and boxes.
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COMPUTER OPERATOR AND PROGRAMMING ASSISTANT
17. Browse, select and 17.1 Place order for products from E commerce websites for
transact using E-commerce purchase.
websites. 17.2 Upload a product in E Commerce site for sale.
17.3 Identify security issues in E- commerce and payment
operations.
18. Secure information 18.1 Provide firewall security for Internet connection and Network
from Internet by using System.
cyber security concept. 18.2 Make backup copies of important file, data and information.
18.3 Secure your Wi-Fi networks using wireless security features.
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8. SYLLABUS
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9. SYLLABUS - EMPLOYABILITY SKILL
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ANNEXURE-I
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Bluetooth devices
Connection
21. Headphone & mic. Wired 05 Nos
set
22. Sound System 2:1 01 No.
23. External Hard Disk 1 TB 02 Nos.
24. Patch Panel 24 Port 02 Nos.
25. LAN Tester UTP cat5 cable tester (RJ 45) 05 Nos.
26. Punching Tool for punching RJ 45 socket with cat 5 cable 05 Nos.
B. Software
27. MS Office 2010 (professional) or the latest version available at the 11 Licenses
time of procurement
28. Antivirus for – validity of an year or more which should be renewed 11 Licenses
clients / upon expiry
workstations in
profile
29. Open Office or Latest version Open source
equivalent software
30. GIMP / IrfanView Latest version Open source
Image editor or software
equivalent
31. LINUX OS Latest version Open source
software
32. Web Authoring tool WYSIWYG Web Authoring tool- Dreamweaver or Open Proprietary
Source tools like Kompozer, FrontPage or similar tools /Open source
along with FTP tools for ex. Filezilla etc. software
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ANNEXURE-II
Learning Outcome:
Attendance/ Punctuality
Quality in workmanship
Skills to handle tools &
Safety consciousness
Economical use of
Manuals/ Written
Result (Y/N)
Ability to follow
Application of
instructions
Knowledge
Marks
equipment
Sl. No
materials
Father's/Mother’s
VIVA
Candidate Name
Name
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