Académique Documents
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Culture Documents
Name: ko.rr q.m I<-wr<l11on B~~~ Class: OPMA 5364 & IN5Y 5373 Date: 24 July 2018 10: C
Multiple Choice: There are 25 questions counting 4 points for a total of 100. Identify the choice that best completes the
statement or answers the question.
1. (4 points) The likelihood the original critical path(s) will change once the project is initiated is referred to as
a. Flexibility d. Resilience
<9. Sensitivity e. Rigidity
c. Concurrent engineering
2. (4 points) In a resource-constrained project the second priority in assigning resources is usually given to activities
with the
3. (4 points) Which of the following cultural characteristics relates to the degree to which management focuses on
outcomes rather than on techniques and processes used to achieve those outcomes?
4. (4 points) The 50'h repetition of a job is timed at 100 minutes. If the learning curve for this job is 90 percent, what
is the estimated time for the 100th repetition of this job?
5. (4 points) After the total slack for each activity is identified, the project manager can more easily identify the
6. (4 points) You are a consultant specializing in estimating the costs after the employees learn how to do a job
more efficiently by repetition. Your client can produce a product the first time at a cost of $2,500. If their 65
percent Learning Curve allows them to reduce their costs on each product, what is the total cost of producing
400 units of the new product?
a. $100,000 d. $78,900
b. $37,850 e. $45,765
c. $58,600
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7. (4 points) All of the following are functions culture plays in an organization except
10. (4 points) Risksthat can result in a system or process that will not work are known as
11. (4 points) A company's production process has an 85 percent learning curve rate. The process has produced
1,000 units to date. A processrefinement is estimated to allow a future learning curve rate for the identical
product of 75 percent. However, the initial unit made using the new processwill take the same amount of time
asthe very first unit produced usingthe old process. At what point, using the new process, will the production
. rate exceed the production rate achieved by the old process?
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a. The same learning curve should be used d. Time reduction per unit increasesas
when a company increasesits level of cumulative production increases
automation
b. The reduction in time per unit follows an e. None of the assumptions are correct
exponential curve
13. (4 points) Two dimensions within the project management process are
14. (4 points) This response is usedto increase the potential effect of an identified Opportunity.
a. Share d. Reject
b. Exploit e. Accept
c.~ Enhance
16. (4 points) Seanis forecasting the time and cost of developing a customized software program by looking at the
number of inputs, outputs, inquires, files, and interfaces. Which of the following methods is he using?
a. Template d. Ratio
b. Function point e. Apportion
c. Learning curve
17. (4 points) Rachelis working on a project that technically allows three activities to be done at the same time. If
they were to be implemented at the same time, she would need 5 contractors in order for the activities to be
completed on time. There are only 3 available for her to use. This is an example of what type of constraint?
a. Materials d. Technical
g,. People e. Physical
c. Equipment
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(4 points) One who endorses and lends political support for the completion of a specific project is known as the
- b.
c.
Project sponsor
Project lead
e. Project manager
19. (4 points) The WBS is best suited for projects that have a tangible outcome. Which of the followlng is used when
the final outcome of the project is iess tangible or is a product of a series of steps or phases?
20. (4 points) The lowest eiement in the hierarchical breakdown of the WBS is
21. (4 points) The assumption that all immediate preceding activities must be 100% complete is too restrictive in
some situations. When an activity is broken down into smaller segments in order to start the succeeding activity
sooner, this is ca lied
e.
all ofthe above
23. (4 points) After your team has successfully identified potential risks that could affect the project, what is the next
step?
24. (4 points) Which of the following is typically the responsibility of a project manager?
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Short Answer: There are 6 short answer questions counting 10 points each for a total of 60 points A .
paragraph. . nswer In a short
26. (10 points) In the lectures, we discussed several desirable characteristics for selecting a project m L'
them. AddItIonally: Identify what the professor said was the most important characteristic and br:::;~ger. ,1st 4 of
why or why not It ISthe most important. y exp am
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27. (10 points) When using resource-constrained scheduling, activities that were once scheduled to be completed at
the same time now may have to be scheduled in sequence. What are the "rules of thumb" or heuristics that
need to be followed to determine which activity is scheduled first?
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28. (10 points) You were asked to read the article "Lessons of an Accidental Profession" as part of the preparation
for Chapter 1. In the article the author identified 12 "Points to Remember". Identify at least 6 of them.
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30. (10 points) What is the laddering approach to project networks and why would you use this approach?
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31. (10 points) Why is profitability alone not an adequate measure of a project's value to an organization?
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32. (20 points) Given project task Eand estimates of 10 days for the a timistic ti
and 12 .daysfor
. the most likely time'' determine the weight ed average
p activity
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33. (20 points) Dr. Whittenberg discussed8 characteristics that define the Quality of the Work B kd S
Th fi t f th hat " ,. rea own tructure.
e Irs 0 ~m was t at Qua Ity WBSis constructed so as to satisfy 100% of scopeofthe project". It has 10
sub-characteristics. ldentifv and discussat least 6 of those sub-characteristics.
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h 1- pros manml- app of knowg, kills,lools,techn i to project activities to meet project requirm. Portfolio-A component r'/{lI(,j
collection of programs, projects, or operations managed as a group to achieve strategic objectives, components not neces-
sarily independent or have related objectives, compn are quantif'yable(measure). Functions of Po rtf Mngm- Monitoring
compliance with project management standards, policies, procedures, and templates by means of project audits,Create a
total organization perspective that goes beyond silo thinking. project governance- design to improve P mngm in whole
~ organization in long haul. Rationale for integration of project management (project management office) was to provide
c;: i enior management with:Overview of all PM activities,Big picture of how organizational resources are being usedAssess-
t ment of the risk to their portfolio that project represents,Rough metric for measuring Improvement of managing project
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relative to others in the industry,Linkages of senior management with actual project execution management 4 Stages of
f life cvcle-defining,planning,execution,closing. Technical- Consists of the formal, disciplined, purely logical parts of the
, l; proces ,Includes planning, scheduling, and c?ntrolling projects (wbs,scope,schdeule,reso~rce allocation, baseline budget,
oj status report),socioculture- Involves contradictory and paradoxical world of implementation.Centers on creatmg a tempo-
, ~~ rary social system within a larger organizational environment that combines the talents ofa divergent set of professionals
~ -1 working to complete the project.(leadership,problem solving, teamwork.negotiation).
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CH2- Y pro; mngr need to understand strategy .. ? adopting strategi perspective ensures strong link btw strategic plan n
. f ~'proj, changes in orgz mission n strategy. Respond to changes wit appropriate de?i~i?n abt future ~roj and adjustment to
.,g current proj. to becom effective advocate of proj aligned of firms mrssion, '5 actIvIties of StrategIc Mgmnt- I) Review
::-~ v., and define the organizational mission 2) Analyze and formulate strategies 3)Set objectives to achieve strategy 4) Imple-
"'!i: ment strategies through projects 5)Evaluate perform, monitor new devop & initiate corrective adjustments. Project Cate-
___ gories- a. Compliance Project b. Strategic Projects(tht support orgz mission,directed towrd incrising revenue/market share
c. Operational Projects-to improve efficiency.reduce cost'S Activities of the Strategic Management Process- Review
~ and define the organizationalmission(what we want to be), Analyze and formulate strategies to reach objectives (swot),
... Implement strategies through projects(how are we gonna do),Evaluate performance, monitor development. Need of Pro-
"~ ject Portfolio mgmt system- Problem I: The Implementation Gap, P2-0rganization Politics, P3-Resource conflicts and
~ Multitasking. Design of p.fol;o sYstem include: I-classification of proj-compliacne.strategic proj,operatiol proj ..2-selec-
'"> tion criteria depending upon c1assification-financ and non fin- 3-sources of proposals 4-evaluating proposals 5-mnging
.y' portfolio ofproj. Criteria of Project Selection models-Realism (technical-, resource-, market-risk), Capability (ade-
~ quately sophisticated), Flexibility (valid results over large domain), Ease of use (no expert need,;,d to run model) ,Cost UMJJ
'~- (m uch less than project benefit) , Easy com puterization (use standard) .• -(05."...j COM.... cW'.C"'V tr ...F<e-. i bl£, ~,,/ I lJ
....e.I9~~-( ... OfJ-fo""+o C.vV1f'1o'Y<,'...., ... ,<oJ,~id'of.."S\l-\-wYYl , . ·N. iYlAl·Q.holAJ' "<lo'- "0W
S'>Ad' (IoJ'IiJ.A""'-f}'(\ Cl.m bt- Ulo!'1J, ~tA.d'r V>"> e--fuI'oJ-tt'\>, pd"'-lV>' Po I/Hq· ~ .frio _ .. O>rlIffNrl- pnjtq; • etC F,p.·
Ch 4- Reson for proj planning-establish direction for proj team,support obj of parent orgz,make allowance for risk and divi.dio,
control planned work. Project launch meeting- senior mngt introduce proj mangr. "Develop general understanding of .,_
'-j functional inputs project willneed,may brainstorm prob, May develop preliminary plan, imp results Scope understood & ~
temporarily fixed,Fnctnal managers understand their responsibilities & have committed to developing initial plan. Defin- 6;l
;ng the Project 5 steps-Step I: Defining the Project Scope, 2. Establishing Project Priorities(in cost,scope,time), 3.Creat- ~ '::J
~ ing the Work Breakdown Structure =once scope n deliverable re identified,work ofproj can b subdivided into smaller ~ \;) <;:
'" w.packge called wbs, 4 Integrating the WBS with the Organization-COBS) depicts how the finn is organized to dis- ~ \). ~
~d charge its work responsibility for a project. 5.Coding the WBS for the Information Svstem-defines levels of elemts of ~ ~-f
~ wbs,w.pak,orgz elements,budget n cost info ..Allows reports to be consolidated at any level in the org. structure. Proj ... ,8 j
1:
~ ~ charter-document authorizing proj mngr to initiate n lead proj n expand resource, Scope creep- tendency for proj scope
:,' ~ to expand ovr tim due to changing requirement n priorities,Sow- description of prod ,service,result to b delivered, Buss
:s. case-info from business perspective as to wheter proj is worth required investment. ~ ~
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~ ~ Managing the Priorities of Project Trade-offs-Constrain: a parameter is a fixed requirement Enhance: optimizing a :!. ""
, 'l'~ criterion over others, Accept: reducing (or not meeting) a criterion requirement. Wbs ITS use to Der the project's scope v, l,,;
~ of work in terms of deliver abies and to further decompose these into components, Provide the project team a framework ;:I., ;§
~ on which to base project status and progress reports,facilitAte comm btw pm and stakeholder thruout lifofproj and be a ~ c..;;
"'1 key input to otr pm'ngt process n deliverable. Control Account: management control point where scope, budget, actual -\.~ ~
1'<;: cost, and schedule are integrated and compared to earned value for performce measure. Discrete Effort: work effort that"'\; ~
J. .. is separate, distinct, and related to completion of specific WBS components and deliverables, that can be directly planne~ "'"
~ Level of Effort (LOE): support-type activity that does not produce definitive end products Work Package: a deliverable" ~
' ~ or project work component at the lowest level of each branch of the WBS it Defines work (what). Identifies time to com-t.,c, ~
: ;{ plete a work package (how 10ng).ldentilies a time-phased budget to complete a work package (cost). Identifies resources \, ~
I ~;. weS'" 'bUlt Jv,foK2l HJ'" ~~ ov"'-lll lrtMLtl Pr-D)!.V1_ <Jwv- M.vL drvvJf}-t'b-U.. ~~ :'
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" . pe.CqvY\('IJiJl/Y)? ~ ~iQ-o/- c1Jv!d.J"'~CV>-\dJI/Jb,;{v(VId.r,,] -the yrQYe&t J6/'e Offrld ~
1"· w~5'q::wx::aM ~ I, f-" S4rf'0J (GO'(, 0;:' )cere.- Or 'pY?J.Jeu, AcIo)UJ{ ))1A,~ C{t/Y1<t)~ 0;' J
~ ~~ {of aovl'f\ \ o,,<l'hY"'l -'J I. W,1fU.Hor'\}'oY'flU-ri- vJ(~ ~ I -Ii ~ c!I-';:(;\~ +0 v.J e.$ ~..ooJ .m- -r0"-9'\... e.. J
& :S? CH 5- Type of cost- Direct Costs Costs that are clearly chargeable to a specific work package Labor, materials, equip-
ment, and other,Direct (Project) Overhead Costs incurred that are directly tied to an identifiable project deliverable or
~
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~i 3;' work package. Salary, rents, supplies, special ized machinery Again, better to use loaded rates in the Resource Sheet. .sal- ~ ~
.; <'3 ~ ary,rent,supplyspecial machine General and Administrative Overhead CostslOrghosts indirectly linked to a specific ~
~~1 package that are apportioned to the proj.ex advertising.3 Views of cost- Committed, Scheduled and Actual. ..committed- ;:? J
", u.. { pm view of cost scheduled budget-comptroller view of cost actual cost =treasurer 6(chief financial officer view. Y cost 't ~
.,; ~;j estimate imp to pmngt? Support good deci,used to develop cash flo need,key ilp to proi planing,detect proj dura n cost. ~
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Ch 6 - Slack is important
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to managing the sensitivity of a project as it represents the amount of time an activity on the
network can be delayed without delaying the project's completion (i.e.,. increase the total time of the critical path). Free
~ ~
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<:=., .:j \ slack IS Important because It allows fleXibility m scheduling scarce project resources-personnel and equipment-that are
%\.- used on more than one parallel activity or another projectltotal slack-Amount of time task can be delayed without delay- ~'
ing project, free slack-amount of time activity can be delayed without affecting ~ of the following task,allows flexibility ~
~ in scheduling scarce resourcesjsensitivity- the likelihood that the critical path will change once the project is started,criti- ~
1'o.,t.llCal path is the network path that has least slack in common! Laddering-the activities are broken into segments so that the .~
cl<A"" next activity can begin without any delay,LAG-the min amount of time a dependent activity has to be delayed to begin or
ef ""end .. it can be usd to constrain ss-ff-sf-fs relation.1 Hammock activity- Spans over a segment of a project, Has a duration eo,; t
r-
I J''f'~tlY''d,at is detennined after the network plan is drawn,Is used to aggregate sections of the project to facilitate getting the right ~\
11" ,-<amount of detail for specific sections ofa project, Is very useful in assigning and controlling indirect project costs
)~j~~' vJ is,-t iA-,-Yr..,!JvV.UJ. I l.Ve cHo Ictv"h~ e "'-on
pYl!j{ ()-r;(JA"/VtJ./f'a./o(J/J M\.J oY5 1:1 wY\fo/- ~ Po"II/\( b K t 6'''''V'~
'" PERT/CPM nwk chart advantages= allow visualization oftsk relationships,facilitates calculation of criic\ path,clarifies fy"""
impact of decision on downstream activities .. disadv= complex,chart don't depict durations dates n progress. c/tJ.. ""Y"'CK~
NefW'-(" .... S Ui"Crtl </1'DJ.) f ruvid!.M 6'Y'oi.101, AA If.- b;, [o1J/V1.Hory r~ <J (.q'o(eff)CI6\.-( e<u~al/j cVYt.o( I CJ.
&f p-roifCi- QCJ-rViHVl/ P.-n ii\J I p-roje.fJt- uJby/{ I Y'e4ol,/V'l"Cl l1.euVl }oma.
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i Ch 7- step 4 risk response control- Contingency Planning - Technical Risks, cost risk, funding, schedule. Budget re- +iYr/.!
(".J1n .serve- known-unknowns risk(project manager), Mangm reserve- unknown-unknown risk. Time buffer- amount of time />,,,,,
~ used to compensate for unplanned delays. Change mngt control; sources of change -I scope changes 2implementation
ere;.. of contingency plnsJ improvmnt change. change control system process- IdentifY proposed changes, List expected ef-
FlN"J,fects of proposed changes, on schedule and budget, Review, evaluate, and approve or disapprove of changes formally,
PGiJtA1fNegotiate and resolve conflicts of change, condition, and cost, Communicate changes to parties affected, Assign responsi-
ft,lll bility for implementing change, Adjust master schedule and budget, Track all changes that are to be implementedl Bene-
vtg[S tits of change control sys- Inconsequential changes are discouraged by the formal process, Costs of changes are main-
+elY. tained in a log, Integrity of the WBS and performance measures is maintained, Allocation and use of budget and manage-
ment reserve funds are tracked, ResponSibility for II11plementation IS clarified, Effect of changes IS VISible to all parties
involved, Implementation of change is monitored, Scope changes will be quickly reflected in baseline and performance
measures. ~J- 'ft/Ip. ek-<XA.C __ U(M~) !'rVtJ,Idl""PIt>I-I-} )(1~"U-! IMhCln'}l.(. ,TYI;I,M/.fvyUI-.,pV>-4.) fTCcuf
llU<J..?R.I--f'_e,<vtl't- 'Aft-/-- O'eJvv+ <1fJ- ~ OHJ-- bOvltilYle. / ~f'2 e.£il{;vlk Nr- po,r ....ep o.CJ-{ywU>orvJ4"//..
Ch 8- Types of project Constraint -Technical or Logic Constraints Constraints related to the networked sequence in f"'O<-:J
which project activities must occur ,Physical Constraints Activities that cannot occur in parallel or are affected by con-
tractual or environmental conditions,Resource Constraints The absence, shortage, or unique interrelationship and inter-
action characteristics of resources that require a particular sequencing of project activities,3 Kinds of Resource Con-
straints are People -by skills,most imp resource .. materials=chemicals,concrete etc and, equipment= earth movin trucks.
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MULnPlE CHOICE
1. ANS: B
We use the term sensitivity to reflect the likelihood the original critical path(s) will changeoncethe project Is
initiated. Sensitivity is the function of the number of critical paths and the level of slackfor noncritical activities.
PTS: 4 OIF: Medium OBJ: Calculate early, late, and slack activity times
2. ANS: B
If all activities have the same slack, the next rule would be Invoked (rule 2), and the activity with the smallest
duration would be placed in the schedule first.
1
[---~========~~~
7. ANS: C
An organization's culture provides a sense of identity, helps legitimize the management system, helps create
social order and clarifies and reinforces standards of behavior.
PTS: 4 DIF: Difficult OBJ: Understand the need for a project priority system
9. ANS: C
Using your project schedule, you can time-phase work packages and assign them to their respective scheduled
activities to develop a budget schedule over the life of your project.
PTS: 4 DIF: Medium OBJ: Explain why a time-phased budget baseline is needed
10. ANS: B
Technical risks are problematic; they can often be the kind that cause the project to be shut down.
There are two dimensions within the actual execution of projects. These include the technical dimension and the
sociocuitural dimension.
---
10: C
ANS: C
This simple, but challenging tool can be important in the initial guidance and on-going management of a project.
16. ANS: B
In the software industry, software development projects are frequently estimated using weighted macro
variables called "function points" or major parameters such as number of inputs, number of outputs, number of
inquiries, number of data files, and number of interfaces.
methods
17. ANS: B
The parallel method is the most widely used approach to apply heuristics, which have been found to consistently
minimize project delay over a large variety of projects.
18. ANS: B
Project sponsors playa significant role in the selection and successful implementation of product innovation
projects. Project sponsors are typically high-ranking managers who endorse and lend political support for the
completion of a project.
PTS: 4 OIF: Easy OBJ: Understand the need for a project priority system
19. ANS: B
Process projects are driven by performance requirements and not plans or blueprints. Some practitioners
choose to utilize what we refer to as a process breakdown structure (PBS) instead of the classic WBS.
3
21. AN5: C
Under the finish-to-start relationship, when an activity has a long duration and will delay the start of an activity
immediately following it, the activity can be broken into segments and the network drawn as a laddering
approach so the following activity can begin sooner and not delay the work.
PT5: 4 DfF: Easy DB!: Apply an objective priority system to project selection
23. AN5: E
Afterrisks have been identified, not all of them deserve attention. Managers have to develop methods for
sifting through the list of risks, eliminating inconsequential or redundant ones and stratifying worthy ones in
terms of importance and need for attention. This is risk assessment.
PT5: 4 DIF: Medium DB!: Create responsibility matrices for small projects
4
10: C
26. ANS:
The most desirable characteristic for a project manager is "drive to complete the task".
27. ANS:
The first priority is to allocate resources to the activity with the least amount of slack, usually an activity on the
critical path. If more than one activity has the same amount of slack, then select the activity with the smallest
duration. If more than one activity has the same slack and the same duration, then select the activity that has
5
29. ANS:
• Detailed deliverable, activity, and scheduling information about each component of the WBS and minimally
includes:
Code of account identifier
Description of work
Assumptions and constraints
Responsible organization
Schedule milestones
Associated schedule activities
Resources required
Cost estimates
Quality requirements
Acceptance criteria
Technical references
Agreement Information
PTS: 10 OIF: Medium OBJ: Extended Network Techniques to Come Closer to Reality
31. ANS:
Today management is interested in identifying the potential mix of projects that will yield the best use of human
and capital resources to maximize return on investment in the long run. Factors such as researching new
technology, public image, ethical position, protection of the environment, core competencies, and strategic fit
might be important criteria for selecting projects.
PTS: 10 OIF: Medium OBJ: Understand the need to manage the product portfolio
ESSAY
32. ANS:
Weighted average time =
13 days
Standard deviation = 1.67 days
Variance = 2.78 days
Response: Refer to Appendix 7.1
6
10: C
ANS:
1. Quality wBS Is constructed so as to satisfy 100% of scope of the project
Is dellverable-oriented hierarchical grouping of project elements (nouns not verbs)
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