Go Forth and Do Good

Annual Report

July 1, 2007-June 30, 2008

Family and Community Services

705 Oakwood St. Suite 221

Ravenna, Ohio 44266
(330) 297.7027
Fax (330) 296.2684
www.portagefamilies.org

PROVIDING SUPPORT & HOPE FOR THE FUTURE

MILLER COMMUNITY HOUSE provided emergency housing and supportive services for homeless men, women
and children. Last year 151 individuals were provided emergency shelter for a total of 6,702 shelter nights.

FREEDOM HOUSE provided emergency shelter and case management for homeless male veterans. Last year, 57
veterans were provided emergency shelter for a total of 2,972 shelter nights.
PORTAGE AREA TRANSITIONAL HOUSING provided transitional housing and supportive services for homeless
families and single adults. Housing and services were provided for 115 households who received approximately 13,185
hours of service.

KENT SOCIAL SERVICES & CENTER OF HOPE provided nutritious hot meals, assistance with emergency food/taxable
needs, outreach and advocacy. Approximately 104,245 meals were served and 12,265 food and taxable orders were
distributed.

HOUSING & EMERGENCY SERVICES provided emergency financial assistance and housing services for families and
individuals. This year, 489 households received financial assistance with an emergency need, 680 school-aged children
received school supplies at the beginning of the school year, and 3 households received short-term case management
support to stabilize their housing situations. In all, 4,160 service hours were provided.

The Mission of Family & Community Services, formed in 1941, is to

support, strengthen, and empower individuals and families through
a broad continuum of community-based services that meet the needs
and values of the community. The agency is guided by a commitment to
individual dignity, service excellence, accountability, volunteerism
and belief in the solidarity of the human family.
SERVING THE COMMUNITY
Phyllis zumkehr COUNTY CLOTHING CENTER collected and distributed used clothing to needy residents.
Approximately 42,638 households were provided with 247,917 pounds of clothing.

PORTAGE COUNTY MEDICATION ACCESS PROGRAM assisted Portage County residents in securing their
prescriptions, serving 4,581 clients and saving them $3,679,836 by helping them access free medications.

KING KENNEDY COMMUNITY CENTER offered daily lunches for seniors, emergency food pantry, after-school tutoring,
youth programs & community building cultural events . In the past year, 110 youth benefitted from the Jake’s Kids
summer program & other youth programming, and 350 persons participated in community events.

SKEELS-MATHEWS COMMUNITY CENTER offered daily lunches for seniors, weekly congregate meals, computer and
nutrition classes, after-school tutoring and summer & other youth programming. Approximately 360 duplicated children
and 450 duplicated adults were served. The center had approximately 27 youth volunteers donating 375 hours to operate
the various programs at the center.

CHAGRIN FALLS COMMUNITY CENTER assisted over 100 youth through an after school and summer programming
for elementary through high school students that included mentoring, tutoring, recreational opportunities and free meals
during the summer months. The supportive Service program called Strategies for life assisted 124 adults and 195 of their
children with emergency food, necessities and case management to assist families in difficult transition times.

IMPACTING LIVES...

A message from Mark Frisone the Executive Director

“Give to people with a philosophy of abundance, not scarcity.” - Sister Jordan

Haddad, O.P.
Sister Jordan’s words continue to ring true, even as the economy faces a downward spiral. As founder of the hot
meal & pantry programs of the Center of Hope & Kent Social Services, the agency continues to feel guided by both
her legacy and words of faith. With the support of the community, Family & Community Services, Inc. continued it’s
mission of impacting the lives of over 70,000 adults and children in a time of increasing needs and diminishing resources.
Armed with a single dollar and a leap of faith, Family & Community Services, Inc. bought the former Ohio Department of
Transportation’s District Office Complex and converted this blighted “hole in the middle of our city” into a thriving one-stop
shop for services. In a year‘s time, collaborative agreements with the City of Ravenna, Ravenna City Schools and other
community partners led to a 90% occupancy rate for a site that would be renamed the Resources on Oakwood Campus
(The R.O.C.). During this same time period, Freedom House broke ground and built a new, larger handicap accessible
facility for homeless veterans through the support of a federal Veteran’s Administration grant and numerous community
donors. To address the needs and gaps in transportation for many of our clients, the agency welcomed Emerald
Transportation as it’s newest program of the fiscal year. To address the rising issue & root causes of poverty, the
agency is facilitating the “Bridges Out of Poverty” model in Portage County. Key concepts involve understanding poverty
through a class perspective and engaging all levels of the community to seek local solutions to poverty. Thanks to the
support of our funders, contributors, over 3,000 volunteers providing 326,665 volunteer hours and $4,448,337 of in-kind
donations it was a year of abundant giving to continue to serve the growing community needs.

EMPOWERING FUTURE YOUTH

YOUTH DEVELOPMENT PROGRAM provided mentoring, job acquisition skill training, job placement and tutoring for at-
risk youth. During 2007-2008 School Based Services served over 197 youth for a total of over 4,221 hours of service.

AFTER SCHOOL TUTORING in partnership with Ravenna City School District, provided daily tutoring by licensed
teachers for students at Ravenna High School along with snacks and transportation. Through FY2008 74 students were
served along with Life Skills training groups to reduce violence and promote healthy behaviors for 8 individuals.

ARTS ALIVE provided after-school, in-school and summer arts enrichment programs for Portage County youth grades K-
12. During FY 2007-2008, the Arts Alive program served 75 youth for a total of over 3,500 hours of service.
SUPPORTING FAMILIES
ST. JOSEPH’S CHILD CARE provided quality daycare for children in southern Portage County. Last year 42 children
and their families were provided daycare services, with 6 children participating in a new summer program for school age
children, which included field trips, encouraged literacy, math, science and physical activity.

HELP ME GROW provided child development assessment and home-based case management services for families
with children ages birth to three. Services were provided for 283 children who received 8400 hours of service.

FAST TRACK provided intensive case management and child development services for families and youth. Services
were provided to 143 families who received 3,391 hours of service. 86% of the families served remained intact or had
decreased or ended involvement with child protective services.

PROVIDING FOR THE WELL-BEING OF ALL

THE COUNSELING PROGRAM provided behavioral healthcare and parenting services to families and individuals.
Approximately 889 individuals received 14,801 hours of individual, family and group counseling services. The Drivers
Intervention Program accommodated 508 individuals in its 72-hour residential program. The Counseling Program began
a Multi-Systemic Therapy (MST) program this year as well as obtaining certification from ODADAS for drug and alcohol
treatment.

CONSUMER CREDIT COUNSELING provided budget counseling, financial literacy education, court-mandated
bankruptcy counseling, representative payee services, and a debt management program. Approximately 2,328
individuals received budget counseling services. In addition, the program provided 206 financial literacy seminars in the
community.

SENIOR COMPANION PROGRAM provided a stipend for low-income senior volunteers to provide companion
services to other seniors in need at no cost. In fiscal year 2007, 61 volunteers provided 50,413 volunteer hours.

SENIOR TRACK provided case management and investigative support for county adult protective services. Last year 91
adults received 1,440 hours of supportive services.

BEST CHOICE SENIOR MEALS provided nutritious meals to area seniors in a congregate setting and home delivery.
Approximately 6,392 seniors were served with 68,210 meals.

FOSTER GRANDPARENT PROGRAM assisted children with special needs by qualified seniors earning a modest
stipend. In fiscal year 2007, 62 volunteers provided 51,459 hours.

SAFER FUTURES offered emergency shelter, outreach, case management, support groups, and children’s services
for victims of domestic violence. In 2007-2008, 99 women and children were sheltered and received support
services for a total of 3,712 shelter nights, and another 654 survivors received outreach and other program services.

PLACE OF PEACE provided a safe environment for families experiencing divorce and separation, for the non-custodial
parents to visit with or pick up their children to provide a consistent influence in the lives of the children. From July 2007
to June 2008, 88 children and their families benefited from the services of 689 supervised visits and 915 safe exchanges
for visitation.

RSVP recruited and placed individuals age 55 and older in meaningful volunteer positions to address important community
needs. Over 127,279 volunteer hours.

SAFER FUTURES offered emergency shelter, outreach, case management, support groups, and children’s services
for victims of domestic violence. In 2007-2008, 99 women and children were sheltered and received support
services for a total of 3,712 shelter nights, and another 654 survivors received outreach and other program services.

PLACE OF PEACE provided a safe environment for families experiencing divorce and separation, for the non-custodial
parents to visit with or pick up their children to provide a consistent influence in the lives of the children. From July 2007
to June 2008, 88 children and their families benefited from the services of 689 supervised visits and 915 safe exchanges
for visitation.

RSVP recruited and placed individuals age 55 and older in meaningful volunteer positions to address important community
needs. Over 127,279 volunteer hours.

POWERCORPS provided recreational, social and leisure activities for adults residing in Portage County who are eligible
for services through the Portage County Board of Mental Retardation and Developmental Disabilities. Twenty-two
AmeriCorps members provided approximately 120 consumers with 342 social/recreational/leisure activities during 2007.

VISTA assisted low-income impoverished communities in the following initiatives: Literacy, Homeland Security, and
seniors in poverty. Nine sites through-out Ohio generated 807 volunteers providing 50,110 hours.
FAMILY & COMMUNITY SERVICES,INC.

STATEMENT OF ACTIVITY
Year Ending June 30, 2008

Government, State &

Local Grants $5,918,385
Program Service Fees 1,800,907
Other Income 51,971
United Way 451,014
Contributions 610,723
Interest Income 19,800
Investment Income (loss) (27,104)
Miscellaneous 31,413

Total Revenues & Support $8,857,109

Staff Cost $4,806,699

Direct Assistance 706,018
Operating 2,151,419
Professional Fees 640,697
Depreciation Expense 450,260
Misc. Expenses 96,526

Total Expenses
$8,851,619

Net Revenue in Excess of Expense

$5,490

Administrative Costs
5.2%

STABILITY & GROWTH

TO MEET COMMUNITY NEEDS

PERFORMANCE QUALITY
Family & Community Services, Inc. has
an active Performance Quality Improvement (PQI) program based on the standards of excellence
required for accreditation by the Council on Accreditation. Anyone wishing to offer comments
about the performance of Family & Community Services, Inc. is invited to offer input by
emailing