ZimbraTM Collaboration Suite 

& Microsoft Exchange: How to Choose

& Microsoft Exchange: How to Choose

May 2008
May 2008
 Zimbra Snapshot
Next‐Generation Messaging and Collaboration 
ƒ Mail, Address Book, Calendar, Mobility, Web Documents/Wiki, 
p g
VoIP, RSS, Mash‐ups, Search, Sharing, Web services, …

What Makes Us Different
ƒ Innovation – low TCO multi‐tenant administration + rich productivity
ƒ Open Source – transparency, community, extensibility
bl
ƒ Compatibility – investment protection, flexibility, application 
integration

Market Presence
ƒ 20,000+ customers in 70+ countries by 12+ industry verticals
ƒ 400,000+ OSS downloads; 15,000+ community members

Partners:

Awards:
 Example Zimbra Business Customers 

Sinclair Broadcasting

YAHOO! CONFIDENTIAL
 Broad Client Support  
Advanced Web Client (Ajax) iPhone

zSync zSync
or xHTML

BlackBerry

Zimbra
zSync
Server BES or BIS

Zimbra Sync

Standard Web Client (HTML) Standards

J2ME
xHTML

zSync &
iSync & IMAP, POP, iCal, RSS/Atom, CalDAV BB Connect
MAPI CalDAV Palm Symbian
Apple Desktop Windows 5
Outlook 2003, 2007 Standards Clients
 Platform Architecture, Robustness & Scale
Exchange
ZCS 5.0 Comments
2007

Platform • Zimbra Solution has been around for 4+ yrs

Longevity • Exchange been around for 10+ years

• ZCS architecture designed ground-up based on

Platform new-age/web
g 2.0 p
paradigm
g & trends
Architecture • Exchange core kernel, designed in early 1990s
is not modular, and cannot easily adapt

ƒ ZCS leverages more robust underlying

Platform operating environment & proven components
Robustness ƒ Reliability and uptime issues plague Exchange
users (avg downtime of 4 hours/month)

ƒ ZCS scales to millions of users and gigabyte

mailboxes in production environments
Platform
ƒ Exchange architecture limiting; difficult to
Scalability scale to GB mailboxes w/o significant
hardware, training

Company
Financial ƒ Market Cap in billions of dollars
Situation

Key = Low = Medium = High

 Basic Messaging Feature Set
Exchange
ZCS 5.0 Comments
2007
Integrated • Support for email,
email calendaring & contacts
Calendaring, • ZCS also offers web mash-ups (Zimlets) based
Mail, Contacts integration for improved productivity

• ZCS integrated with proven Spam Assassin &

Integrated ClamAV solutions
anti-abuse • Exchange offers EHF and in-house anti-
spam/virus solutions that are yet to be proven

• Ajax (rich) web client access

End-User Rich • Tagging (categories),
(categories) flagging , basic search
Web Access • ZCS: Keyboard Navigation, advanced search
• ZCS: Zimlets, “Rich” HTML client access

• Command-line tools, SOAP API access

Admin Tools • ZCS: Web-based any place/any time access

• Windows Mobile devices, Palm Treo, Symbian,

Mobile Devices Blackberry handsets
Support
pp • ZCS: iPhone (Mobile Client via XHTML), iSync
• ZCS: Java-based downloadable client

Key = Low = Medium = High

 Next Gen Collaboration Feature Set
Exchange
ZCS 5.0 Comments
2007
Unified • Single inbox
inbox, Voicemail,
Voicemail VoIP access
Messaging • Exchange: TUI access to mailbox using TTS

• Basic SOAP API for server access

Web Services • ZCS: Web services framework (zSync) for client
Framework & access
Mash-ups • ZCS: Web Mash-ups framework (Zimlets) to
integrate 3rd party enterprise apps
ƒ Index & facilitate search of message subject,
body and MS Office attachments
Indexing &
ƒ ZCS: Index, search and render in browser over
Search 200 different attachment types
ƒ ZCS: Syntactic & visual search options

Integrated ƒ ZCS: Built-in Instant Messaging, cross-

IM/Presence application presence (XMPP) and Web
& Documents documents

ƒ Share mail, calendar and address book folders

Sharing & with internal users
C ll b
Collaboration
ti ƒ ZCS:
ZCS Sh
Share ffolders
ld with
ith external
t l users or make
k
them public

Key = Low = Medium = High

 Multi‐Modal Access
Exchange
ZCS 5.0 Comments
2007

Outlook support • Exchange Native MAPI Service Provider

(PC) • Zimbra Native MAPI Service Provider

Apple Mail,
Mail iCal,
iCal • ZCS
ZCS: S
Supports
t A
Applel M
Mail,
il iC
iCal,
l iPhone
iPh via
i IMAP
iPhone (Mac) and iSync as well as Sync Services

Web clients ƒ IE
support ƒ ZCS: Firefox, IE, Safari

Standards-based ƒ IMAP4, POP3, ICS, CSV, vCARD

protocols (All) ƒ ZCS: RSS/Atom
RSS/Atom, REST,
REST CalDAV

Web Offline
ƒ Zimbra Desktop (Offline Web Access)
access ((All))

Key = Low = Medium = High

Software License, New Releases & Support
Windows Server
approx 35% of total
Mi
Microsoft
ft software
ft
cost

Total Microsoft
software
ft costs
t 72%
more than Zimbra
 Servers & Storage

Exchange Sizing: No FE (OWA) server, no blackberry server, no separate domain controller or

active directoryy box,, no recoveryy storage
g group
g p storage
g buffer,, no p
public folder database

Microsoft solution costs 42% more than Zimbra
solution. Also Zimbra’s modular architecture allows
deployments to scale horizontally and vertically
* 3 years of support (and not 5) included in above numbers
Microsoft solution storage
g costs are 106%
more than Zimbra’s. Better IO performance &
built-in HSM in Zimbra allow customers to
utilize & organize storage cost-effectively
 Acquisition, Support & Administration Costs
Zimbra Delivers 46% Savings or $4.6M over a Five Year Period

$80 Zimbra TCO Savings

$39.9
Software,
S ft New
N
Releases & Support
42%
Avg Total Cost per
User/Year Servers & Storage 49%
including Support
$43
Administration 50%
$20.0 $3.7 Costs

$36.1

$1.9 TOTAL 46%

$21

Source: Administration costs based on report from Radicati Group and Zimbra customers.
 Comparison of Upfront Costs (Year 1 Commit)
Subscription-based licensing & support model, & lower hardware
requirements significantly reduces upfront costs & investment risk

Zimbra:
$191
Upfront Investment: $1.3M or 24% of total
$39.9
Microsoft:
Upfront Investment: $4.8M or 48% of total
$18.6

$133

Software,
S ft New
N
$50
Releases & Support
$20 Servers & Storage
$9.4 including Support
$21
Administration
Costs
ZCS Builds on a Strong Open Source Foundation

Zimbra Packaging includes

Server Operating Systems Available:

 Zimbra Outlook Support
Zimbra
Microsoft
ƒ Native MAPI Service Provider
ƒ 90% Outlook/Exchange 
experience
ƒ 110% Outlook/Zimbra 
110% Outlook/Zimbra
experience
ƒ Cached Mode (offline, including 
GAL)
Exchange
Zimbra MAPI
MAPIProvider
Provider ƒ Delegation+
ƒ Contacts, Calendar, Mail, Tasks
, , ,
ƒ Outlook 2003 
Exchange
Zimbra Server
Server
ƒ Outlook 2007
Web Services Mash‐ups: Zimlets

Mash-ups to Salesforce, Webex

and other small biz apps …
Unifying Users’ Communication Needs
Unifying Users’ Communication Needs
Unifying Users’ Communication Needs
Built‐in Archiving & Cross‐Mailbox Discovery
 Zimbra Collaboration Suite &
Microsoft Exchange Interoperability
 ZCS Exchange Interoperability Overview
• Zimbra and Exchange users can view free‐busy 
information and schedule group meetings
information and schedule group meetings
– Works within the native UI of each product
– Interoperability is bi‐directional
Interoperability is bi directional
– Unified GAL (auto complete on compose, etc)

• Benefits of ‘mixed‐mode’ deployment
– Doesn
Doesn’tt force mass migration
force mass migration
– Freedom of choice among workgroups
– Protect investments
Protect investments
 Shared GAL & Free‐Busy Interop

Active
Zimbra Directory Exchange
S
Server S
Server

Exchange
Interop

Zimbra Web or Desktop Client Outlook 2003, 2007 Outlook Web Access Outlook 2003, 2007
Composing a Message in Zimbra
Composing in Outlook & Exchange
 Free Busy Interop for Scheduling Meetings
• Zimbra User checks Exchange User’s free‐busy 
f
from the ZCS Web Client
h ZCS W b Cli

• When Exchange User changes her schedule in 
Outlook

• Zimbra
Zimbra User can see the change in the ZCS 
User can see the change in the ZCS
Web Client
Exchange User 1’s schedule in Outlook

‘busy’

‘tentative’

‘free’
Check Exchange User’s free‐busy in ZCS

Meeting
Creates new
Availability
scheduled
meeting
looks OK
Exchange User changes her schedule

‘tentative’
to ‘busy’
Zimbra User checks again, free‐busy has 
changed

No gym
today!
 Exchange Migration Wizard Exchange 
• Use it to Migrate Email, Calendar and Address book 
information from the Exchange server to Zimbra
information from the Exchange server to Zimbra. 
• The Wizard supports migration from Exchange 5.5, 
Exchange 2000 and Exchange 2003.
• The Exchange migration wizard performs the 
following actions:
– Creates the user account on the Zimbra server, if it does 
not already exist
– Imports email messages, attachments, calendars, and 
p g , , ,
address books
– Creates a log file for troubleshooting any import errors or 
warnings
 Zimbra vs Exchange: How to Choose
Zimbra Collaboration Suite – Value Drivers
Innovation Collaboration Low Cost Integration

Cost effective
Innovative Web 2.0- Collaborative Zimlets-based
solution that
based features and experience integration with
leverages proven
multi-modal access accessible to users partner systems
open source
options provide a anyplace, anytime improves employee
technologies and
unified that store user data productivity and
commodity
communication in the cloud reduces end-user experience
hardware reduces
experience to end- support costs
overall TCO
users
 Summary
ƒ Free 60‐day Free Network Edition Trial
http://www.zimbra.com/products/download_network.html

ƒ Request detailed comparison of ZCS & Exchange
– Download Network Trial today
– Contact Us: 
C t t U http://www.zimbra.com/about/contact_us_form.html
htt // i b / b t/ t t f ht l

ƒ Browse through ZCS Documentation
http://www.zimbra.com/products/documentation.html

ƒ Join the Zimbra Forums
http://www.zimbra.com/forums

ƒ Questions or Comments
sales@zimbra.com vkadakia@zimbra.com
Thank you!