UNIVERSITI KUALA LUMPUR

BRITISH MALAYSIAN INSTITUTE

PROFESSIONAL ENGLISH 2
WEB20302

TECHNICAL REPORT

STUDY OF UNIKL BMI STUDENT SATISFACTION ON WIFI SERVICES AT MALE

HOSTEL

L04-T02

LECTURER: SITI RABIAH BINTI NASRUDIN

NAME: MOHAMED HUSSAIN IDRIS BIN ASHAR (51219117197)

MAHATHIR BIN ALADDIN (51211117185)
SCHUMACHER LASAT RICHARD (51211117307)
IZZAT DANIAL BIN ISHAK (51211117191)
Table of Contents
Acknowledgement.........................................................................................................................................i
Abstract ......................................................................................................................................................... ii
1 Introduction ......................................................................................................................................... 1
1.0 Background Information............................................................................................................... 1
1.1 Statement of Problem .................................................................................................................. 2
1.2 Objective....................................................................................................................................... 2
1.3 Research Question........................................................................................................................ 2
1.4 Scope and Research/Study ........................................................................................................... 2
1.5 Significance of Study..................................................................................................................... 3
2 Literature Review................................................................................................................................. 4
2.0 Introduction .................................................................................................................................. 4
2.1 Literature Review ......................................................................................................................... 4
2.2 Conclusion .................................................................................................................................... 7
3 Methodology ........................................................................................................................................ 8
3.0 Introduction .................................................................................................................................. 8
3.1 Respondent of Study .................................................................................................................... 8
3.2 Research Instrument .................................................................................................................... 8
3.3 Research Procedure...................................................................................................................... 9
3.4 Conclusion .................................................................................................................................... 9
4 Findings and discussions .................................................................................................................... 10
4.0 Introduction ................................................................................................................................ 10
4.1 Description of the Data .............................................................................................................. 10
4.2 Description of Findings (Charts and Results) .............................................................................. 10
4.3 Description of Findings (Test and Experiment) .......................................................................... 15
4.4 Discussion of Findings................................................................................................................. 16
4.5 Conclusion .................................................................................................................................. 16
5 Conclusion and Recommendation..................................................................................................... 17
5.0 Overview of the study ................................................................................................................ 17
5.1 Review of Findings ...................................................................................................................... 17
5.2 Limitation of Study ..................................................................................................................... 17
5.3 Conclusion .................................................................................................................................. 17
Reference ................................................................................................................................................... 18
Appendix .................................................................................................................................................... 19
 Acknowledgement

We would like to express our deepest appreciation to all those who provided me the possibility
to complete this report. A special gratitude I give to our Professional English 2 lecturer, Madam
Siti Rabiyah Binti Nasrudin, whose contribution in stimulating suggestions and encouragement
helped us to coordinate our project especially in writing this report. Furthermore, I would also
like to acknowledge with much appreciation the crucial role of the students in male hostel
section, who gave the opportunity to spend some of their time to complete the questionnaire
that has been made by us. Special thanks to my class mate, whom had help us to assemble the
parts and gave suggestion about the task.

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 Abstract

Previously, wired network has proven its potential but nowadays wireless communication has
emerged as a robust and most intellect communication technique. Each of these types of
networking has their advantages and disadvantages according to its network characteristics.
Wired and wireless networking has different hardware requirements, ranges, mobility,
reliability and benefits. The aim of the paper is to compare the Wired and Wireless networks
on the basis of various parameters such as Reliability, Mobility, Speed, Security etc. Wired
and Wireless networks are very common in the workplace as well as in the home. The wired
Computer Networks provide a secure and faster means of connectivity but the need of
mobility. Wireless technology has high mobility. Technology has been created to store,
transmit and receive data through networks at very high rates of speed. Users can now store
detailed information at a very low cost. In the future, the speed of networks will increase as
they have in past years. The cost of networks will continue to decline and using a network
will be essential for every organization. As computing technology increases in power, and
decreases in size, the price of creating a high- powered full featured network will decrease
rapidly.

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 CHAPTER 1: INTRODUCTION

1.0 Background Information

Telecommunication is the transmission of any signs, signals, messages, writings,
images and sounds of any nature by wire, radio, optical or electromagnetic systems.
The system of telecommunication occurs when the exchange of information
between communication participant includes the use of technology. It is
transmitted electrically over physical media such as cables or via electromagnetic
radiation. 20th and 21st century technologies for long-distance communication
usually involves electrical and electromagnetic technologies such as telegraph,
telephone, and tele printer network, radio, microwave transmission, fibre optics
and communication satellites.

The internet is a worldwide network of computer and computer network that

communicate with each other using the Internet Protocols. Internet Protocol, (IP)
is the principal communication protocol in the Internet Protocol suite for relaying
datagrams across network boundaries. Its routing function enables inter-
networking, and essentially establishes the Internet. The Internet Protocol (IP)
allows an Internet Browser to run the same code whether the computer is running
and connected to the internet through an Ethernet or Wi-Fi connection.

Despite the growth of the internet, the characteristic of the Local Area Network
(LAN) cannot be ignore. It enables the computer to connect with internet with
extending the range of connection into few kilometres and also the computer
remains distinct. The most common type of LAN wired and wireless connection is
Wi-Fi or Ethernet connection.

Ethernet is a family of computer networking technologies commonly used in Local

Area Network (LAN) and metropolitan area networks (MAN). it was commercially
introduced in 1980 and first standardized in 1983.orginally, the Ethernet cables
uses twisted pair and fibre optics links in conjunction with hub and switches.
Nowadays, the Ethernet cables used to transmit large amount of data and
categorized in 4 types of Ethernet cables which is CAT 5, CAT 5E, CAT 6 and
CAT 7. Each cable has their own specification and data speed transfer category.

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 This research will focus on the usage of the Cat 5e Ethernet cable as it meets the
requirement of internet speed in the male hostel. The research will focus the third
floor of the male hostel in UniKl BMI. The floor itself

1.1 Statement of Problem

Students inside the male hostel at UniKL BMI are having difficulties with the slow
internet connection via Wi-Fi, difficulties to log in the Wi-Fi website before using
it and the Wi-Fi coverage did not reach certain rooms along the corridors.

1.2 Objectives
The objectives of this research are:

⚫ To introduce the Ethernet connection and the type of cables used

⚫ To provide solution regarding the slow Wi-Fi connection in the hostel.

⚫ To provide explanation on how the Ethernet connection can be implemented.

⚫ To provide advantages of having the CAT 5e Ethernet cable installed

1.3 Research Questions

⚫ Why is the Wi-Fi connection slow inside the hostel?

⚫ Can the Ethernet connection provide a faster and stable internet speed?

⚫ What are the advantages of using CAT-5E as the Ethernet cable?

⚫ Can the Ethernet connection have implemented inside the room easily?

1.4 Scope of Research/Study

The scope of study is to identify the effectiveness of Ethernet connection as the
alternative solution for the slow Wi-Fi connection. The study will be conducted
within the third floor in the male hostel at UniKL British Malaysian Institute
(BMI). The study will be conducted via interview and observation.

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1.5 Significance of Research/Study
This research will give a strong impact towards the student lifestyle at the UniKL
BMI. For us, this research will give us more information about the
telecommunication technology and about the Ethernet connection which is one of
the networking mediums nowadays. As for the respondent, which are the students
at UniKL BMI, it will provide them will faster internet connection via Ethernet
and the exposure to the Ethernet connection itself.

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 CHAPTER 2: LITERATURE REVIEW

2.0 Introduction

The focus of this research is to implement new type of internet connection medium
inside each room in male hostel in UniKL BMI as it strongly related to our main topic
of this research, ‘Ethernet connection replacing the Wi-Fi connection inside male
hostel in UniKL BMI’. As the internet connection replaced to Ethernet connection
which is Cat 5E Ethernet cable in each room, the expected effects are each room will
receive a constant internet speed throughout the day and it will ease student to do their
assignment or work. However, there are also disadvantages that will come up with the
good effect which are student cannot connect the internet using their smartphone or
any device that not compatible with Ethernet cables hub and also the expected cost
replacing the Wi-Fi connection will be high as it includes the replacement of the Wi-
Fi routers and implementation work for Ethernet hub inside each room.

2.1 Literature Review

A research on Wi-Fi speed was conducted by Vandana Wekhande in 2006

state that wi-fi is a system of wirelessly connecting devices that use radio waves,
allowing for connection between devices without the expense of cumbersome cables
or without needing them to be facing one another. Wi-fi stands for wireless fidelity ®
and is used to define the wireless technology in the IEEE 802.11b standard. It
operates in the unlicensed 2.4 Ghz radio spectrum, uses direct-sequence spread
spectrum (DSSS) for modulation, supports variable data rates up to 11 Mbps, and has
a range of about 50 meters. Wi-fi allows users to gain convenient wireless internet
access, though without the sufficient security precautions it can also let outsiders or
intruders to do the same without anyone noticing. As “hot-spots” are becoming
increasingly popular and cities working towards becoming entirely wireless, users are
becoming more vulnerable to cybercrime. Techno-criminal can attack a user’s
wireless network in order to gain free internet usage or obtain personal and valuable
information. The threat of intrusion into the home wireless network has forced users
to adopt a range of security. Security measures have improved since the release of the
first system called wired equivalent privacy (wep). The majority of new wi-fi

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products use a system called wi-fi protected access, created by the wi-fi alliance. It
not only provides a 128-bit encryption of data that is being transmitted but locks on to
individual computers and changes the access key every 10000 packets. It is more
complicated than wep, though it is more secure with improved authentication,
authorization and encryption capabilities.

Another journal was also about Wi-Fi conducted by Melanie Pinole in 2008
shows that wi-fi is a wireless networking protocol that allows devices to communicate
without internet cords. It's technically an industry term that represents a type of
wireless local area network (LAN) protocol based on the 802.11 IEEE network
standard. wi-fi is the most popular means of communicating data wirelessly, within a
fixed location. It's a trademark of the wi-fi alliance, an international association of
companies involved with wireless LAN technologies and products. wi-fi is commonly
mistaken as an acronym for "wireless fidelity." it's also sometimes spelled as Wi-Fi,
Wi-Fi, Wi-Fi or Wi-Fi, but none of these are officially approved by the wi-fi alliance.
Wi-fi is also used synonymously with the word "wireless," but wireless is actually
much broader. The easiest way to understand wi-fi is to consider an average home or
business since most of them support wi-fi access. The main requirement for wi-fi is
that there's a device that can transmit the wireless signal, like a router, phone or
computer.in a typical home, a router transmits an internet connection coming from
outside the network, like an isp, and delivers that service to nearby devices that can
reach the wireless signal. Another way to use wi-fi is a wi-fi hotspot so that a phone
or computer can share its wireless or wired internet connection, similar to how a
router works.no matter how the wi-fi is being used or what its source of connection is,
the result is always the same: a wireless signal that lets other devices connect to the
main transmitter for communication, like to transfer files or carry voice messages.
Wi-Fi, from the user's perspective, is just internet access from a wireless capable
device like a phone, tablet or laptop. Most modern devices support wi-fi so that it can
access a network to get internet access and share network resources.

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 Apart from the first two journal, there were another study by Yoshitaka
Nakayama in 2004 about the basic LAN model is composed of the mobile terminals
in which the middleware is installed, the setup boxes that are used to distribute the
setup data, authenticate the users and also function as the proxy authentication, the
setup distribution control server that manages the setup boxes, and the authentication
server for use in user authentication. The mobile terminals and setup boxes exchange
information by infrared communication (IrDA), while the setup boxes, authentication
server and setup NEC J. of Adv. Tech., Summer 2004 Special Issue 216 distribution
control server are connected via LAN. The model assumes that the application is
installed in a corporate office. A setup box is installed in each department, while the
setup distribution control server and authentication server are installed in the IT
management department. Each setup box stores the setup information of the wireless
LAN controlled by each department, that of a network service such as VoIP, etc.,
according to the network management policy. The setup box also generates the access
control information that is stored in each mobile terminal for use in checking the
authentication for the setup information downloading based on the rights information
from the authentication server (corporate staff ID, etc.). It communicates with the
terminals by means of infrared communication (IrDA). The setup distribution control
server maintains and administers the setup boxes in the various departments. Its
operations include the log management and initial setup of the setup boxes. The setup
information distributed from the setup box to the mobile phones is described in XML
as shown in Fig. 2 and has a data structure that can be classified into categories in
order to facilitate extension of the setup information. The setup information is
composed of a group of ESSIDs, the settings required for authentication (WEP key,
802.1x/WPA), DHCP server address required for network connection, subnet mask,
default gateway address and DNS server address setup.

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 Other than that, a journal from Adel Ismail Al-Alawi , 2006 on Wi-Fi also
discusses the minimal cost of implementing Wireless LAN will ensure that far more
users will have wireless enabled laptops than previously envisaged. Intel has already
predicted that by the end of 2003 most of all new laptops will employ the new chip
and all new laptops will include wireless LAN. These figures may be high, but still
anticipate a rapid growth of Wi-Fi over the coming few months. The Wireless LAN
(WLAN) industry is also growing rapidly due to lower priced Wi-Fi stations and a
rapid standardization of the Wi-Fi technology. Dual band protocols (3G and Wi-Fi)
and development of the technology are expected to act as catalysts for growth in the
wireless market for the years to come. WLAN services are beginning to appear to
consumers in the form of WLAN services in coffee shops or other public premises
and are becoming commonplace in applications such as trading floors, supermarkets,
airports, hotels and are increasingly being used in office environments. Meanwhile the
number of vendors keeps increasing, the technology keeps getting better, is becoming
less of an issue. Moreover, convenient form factors such as PC Cards are becoming
common. It is easy to use and deploy WLANs and the cost is effective compared to
wire LANs, which have many indirect and hidden costs associated with installation
and reconfigurations. There are many factors to be considered when deploying a
wireless network. The proliferation of Access Point’s has reached the point of
requiring coordination and standardization to ensure full utilization of the technology.
It’s in the best interest of the enterprise to adopt a single IEEE 802.11 standard to
ensure ubiquitous access for registered and authenticated wireless users. The single
standard will also minimize overhead and expenditures that are normally associated
with enterprises without technology standardization.

2.1 Conclusion

The literature on wireless internet and wired internet reveals that wireless internet is
the one which have huge potential. It also shows how important the wireless internet.
Despite the many advantages of wireless internet, there were some disadvantages of
wireless internet such as high cost and slow network speed time which economically
not suitable for developing countries. Thus, wired internet connection is a more
reliable and consistent method to be used right now.

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 CHAPTER 3: METHODOLOGY

3.0 Introduction

This chapter will explain all the methods used in completing the research.
Questionnaires were distributed to the respondents. Also, interview session was
conducted at the first place to ensure a better understanding of our research.

3.1 Respondent of Study

The respondent of study for this research are the students at the third floor of UniKL
BMI male hostel. A total of 20 questionnaires were distributed to students inside
the male hostel, third floor. A total of 19 questionnaires were returned to us as
feedback.

3.2 Research Instruments (Quantitative)

For research instruments, the quantitative method was used. Quantitative data were
collected through measuring and collecting data.

3.2.1 Questionnaire
A total of 20 questionnaires were distributed to the students at the third floor of
the male hostel. A set of questionnaires contain 9 questions divided into 5
sections which are open ended, closed ended, Likert scale, rating question and
opinion question.

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3.3 Research Procedures
Before the research conducted, the study about the Ethernet cable, LAN connection
and internet connection medium were first conducted to get full understanding
about the research. Next, the research questions were generated based on the
problem that the respondent faced in real life situation, questionnaire created to
know more details about the problem. Meanwhile, a simple experiment was
conducted to justify and check the Wi-Fi connection inside the hostel. Figures and
data were collected and presented in the findings section and in presentation slide.

3.4 Conclusions
For conclusion, the problems regarding the Wi-Fi connection inside the male
hostel can be obtained by using questionnaire and interview session. The
experiment also conducted to test the Cat 5E Ethernet cable.

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 CHAPTER 4: FINDING AND DISCUSSIONS

4.0 Introduction

This chapter will discuss on the findings and other information gathered as
conducted in Chapter 3.

4.1 Description of Data

The collected data will be presented in the form of graphs and charts (Pie charts
and Bar charts).

4.2 Description of Findings (Charts and Results)

When Needed
(21%)

Everyday
(79%)

Figure 4.2.1 How frequent the Wi-Fi connection used in male hostel.

Figure 4.2.1 shows the percentages on how frequent the Wi-Fi connection used in male
hostel. 79% of the respondent use the Wi-Fi connection every day and 21% of the
respondent use the Wi-Fi connection only when needed.

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 Laptop (43%)
Smartphone
(57%)

Figure 4.2.2 Type of devices used of connect the Wi-Fi connection.

Figure 4.2.2 shows the percentages on type of devices used to connect the Wi-Fi
connection. 57% of the respondent using smartphone to connect the Wi-Fi and 43% of
the respondent using laptop to connect the Wi-Fi connection.

Randomly
while using
(37%)
Frequently (47%)

Hourly (16%)

Figure 4.2.3 How frequent the Wi-Fi connection lost while using.

Figure 4.2.3 shows the percentages on how frequent the Wi-Fi connection lost while
using. 47% of the respondent lost connection frequently, 16% of respondent lost
connection hourly and 37% lost connection randomly while using.

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100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Yes No

Figure 4.2.4 Satisfaction with the Wi-Fi connection inside the male hostel.

Figure 4.2.4 shows the percentages of satisfaction with the Wi-Fi connection inside the
male hostel. 11% of the respondent satisfy with the Wi-Fi connection and 89 % of
respondent did not satisfy with the Wi-Fi connection.

70%

60%

50%

40%

30%

20%

10%

0%
Like Dislike

Figure 4.2.5 Log in system for the Wi-Fi connection (Like or Dislike).

Figure 4.3.5 shows the percentages on log in system for the Wi-Fi connection (Like or
Dislike). 42% of the respondent like the log in system and 58% dislike the log in system.

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100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Agree Disagree

Figure 4.2.6 If other internet connection medium implemented in each room.

Figure 4.2.6 shows the percentages on if other internet connection medium

implemented in each room. 95% of the respondent like the log in system and 5% dislike
the log in system.

70%

60%

50%

40%

30%

20%

10%

0%
Strongly Agree Agree Disagree

Figure 4.2.7 The statement ‘The Wi-Fi connection easy to connect’.

Figure 4.2.7 shows the percentages on the statement ‘The Wi-Fi connection easy to
connect’. 16% of the respondent strongly agree, 63% agree and 21% disagree.

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 60%

50%

40%

30%

20%

10%

0%
Strongly Agree Agree Disagree

Figure 4.2.8 ‘Not all the students inside the room can connect the Wi-Fi connection’.

Figure 4.2.8 shows the percentages on the statement ‘Not all the students inside the
room can connect the Wi-Fi connection’. 53% of the respondent strongly agree, 42%
agree and 5% disagree.

80%

70%

60%

50%

40%

30%

20%

10%

0%
1 Star 2 Star 3 Star

Figure 4.2.9 Efficiency rating of the Wi-Fi connection inside the male hostel.

Figure 4.2.9 shows the percentages on efficiency rating of the Wi-Fi connection inside
the male hostel. 32% of the respondent rated 1 star, 68% rated 2 star and 0% rating for
3 stars.

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4.3 Description of Findings (Test and Experiment)

An experiment was conducted to test the download speed using the Cat 5E Ethernet
cable versus Wi-Fi internet connection.

Figure 1: Download speed using Cat 5E Ethernet Cable (20 MB per sec)

Figure 2: Download speed using the Wi-Fi connection (1.3 MB per sec)

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4.4 Discussion of Findings

Based on the results from the question are, majority of the respondent did not
satisfy with the Wi-Fi connection inside the male hostel and having trouble with
the log in system. This answered our research questions.

Also, as the test conducted to compared the download speed of Ethernet connection
and Wi-Fi connection, it showed an obvious result as the Ethernet connection is
much faster than Wi-Fi connection. With this test, the research question also has
been answered.

4.5 Conclusions

For conclusion, the results from the questionnaire and the test conducted answered
our research questions. The Ethernet cable, Cat 5E is suitable replacing the Wi-Fi
connection inside the male hostel. The factor that contributes the statement are, the
download speed is way faster than Wi-Fi connection that already implemented and
the speed is constant throughout the time.

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 Chapter 5: Conclusion and Recommendation

5.0 Overview of the Study

This research focus on the advantages of using the Ethernet connection replacing the
Wi-Fi connection inside the male hostel, UniKL BMI. Students inside the male hostel
at UniKL BMI are having difficulties with the slow internet connection via Wi-Fi,
difficulties to log in the Wi-Fi website before using it and the Wi-Fi coverage did not
reach certain rooms along the corridors. The methods that have been used when
conducting the experiments are interview session, questionnaire and through the test or
experiment to test the download speed. During this research, the main key point to this
research is to solve the problem regarding the slow internet connection inside the male
hostel, UniKL BMI.

5.1 Review of Findings

Based on the result obtained, the research questions and objectives of this research have
been answered.

5.2 Limitation of Study

During the research being conducted, the difficulties that we faced were the time
management. The research itself takes so many of our time given the fact we as student
have so many other assignment and work to be done. In addition, the time given for this
assignment was too short and so many students struggling with questionnaire or report
in the last week of classes.

5.3 Conclusion
To be concluded, the methods that have been used to investigate the Wi-Fi problem
inside the male hostel is successful in getting the result. We successfully obtained the
solution for the problem based on the questionnaire, test, and interview session during
this research period. It can be concluded that our research is successful.

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 Reference

1) Gurveen K.Sandhu , Gurpreet Singh Mann , Rajdeep Kaur (2013) , Benefit and
security issues in wireless technologies: Wi-fi and WiMax Baba Farid college
of Engineering and Technology, Bathinda, India

2) Rakesh Kumar Singh,(2015), An Investigation on Wireless Mobile Network

and Wireless LAN (Wi-Fi) for Performance Evaluation, Kumaun University,
SSJ Campus, Almora, Uttarakhand, India

3) Aakash Jasper,(2015), Comparison of Local Area Network Technologies:

Ethernet (IEEE 802.3), ATM and WLAN/WiFi (IEEE 802.11g), Shepherd
School of Engineering and Technology, Sam Higginbottom Institute of
Agriculture, Technology and Sciences, Allahabad, Uttar Pradesh, India.

4) Navpreet Kaur, Sangeeta Monga,(2014), Comparisons of Wired And Wireless

Networks, DAV University, Jalandhar.

5) Zobair Ullah,(2012), Use of Ethernet Technology in Computer Network, Sam

Higginbottom Institute of Agriculture,Technology and Sciences, Allahabad

6) Vandana Wekhande,(2006), Wi-Fi Technology: Security Issues, Rivier

University, Nashua, New Hampshire.

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 Appendix

UniKL BRITISH MALAYSIAN INSTITUTE

Professional English Semester January 2018

QUESTIONNARE

Topic:

Advantages of using the Ethernet connection replacing the Wi-Fi connection in

the male hostel, 2018.

Dear valued respondents,

We, are the third semester students pursuing the Bachelor in Electrical Engineering
Technology at University Kuala Lumpur, British Malaysian Institute. We are
conducting a survey to complete the technical report for WEB20302 - Professional
English 2. The survey is to review the efficiency of the Wi-Fi connection in the male
hostel at UniKL British Malaysian Institute. The purpose of this survey is to determine
whether the Ethernet connection should be replacing the Wi-Fi connection inside the
male hostel. We can assure that all the answer provided will be kept in strict
confidentiality and used for academic purpose only. We do appreciate your effort in
giving us the feedback, and we value your contribution to this research.

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Please fill the answer in the space provided or check ( √ ) for the appropriate
response.

Part One

1. Age:

2. Level of Study:

Diploma Degree

3. Course:

Electrical Electronics Telecommunication

Part Two

4. How frequent did you used the Wi-Fi connection?

Once a day Every day When needed

5. What type of device did you used to connect the Wi-Fi connection?

Smart phone Laptop Others

6. How frequent the Wi-Fi connection lost while using?

Frequently Hourly Randomly while using

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4. Are you satisfy with the Wi-Fi connection inside the male hostel?

Yes No

If Yes or No:

5. Do you like the log in system for the Wi-Fi connection?

Yes No

If Yes or No:

6. Would you agree if other internet connection medium implemented in each room?

Yes No

If Yes or No:

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Indicate your response by circling the best response for the statements based on
the Likert Scale given.

Strongly Agree Agree Disagree

7. The Wi-Fi connection is

easy to connect.
1 2 3

8. Not all students inside the

room can connect the Wi-Fi
1 2 3
connection.

Please rate the efficiency of the Wi-Fi connection inside the male hostel.

9. What is the rating that you will give for the smoothness of this Wi-Fi connection?

1 Star

2 Star

3 Star

10. Please give your additional comments/opinions/suggestions on this survey.

THANK YOU

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