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Version 3.20
ZTE CORPORATION
ZTE Plaza, Keji Road South,
Hi-Tech Industrial Park,
Nanshan District, Shenzhen,
P. R. China
518057
Tel: (86) 755 26771900 800-9830-9830
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URL: http://support.zte.com.cn
E-mail: doc@zte.com.cn
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Revision History
Preface............................................................... i
Safety Description .............................................1
Safety Specifications Guide .............................................. 1
Safety Symbols .............................................................. 1
Safety Instructions ......................................................... 3
Maintenance Overview ......................................7
Maintenance Categories................................................... 7
Common Maintenance Methods ........................................ 8
Common Maintenance Precautions .................................... 8
Maintenance Information Collection................................... 9
Basic Maintenance Information Collection Table .............. 9
Version Information Collection Table.............................10
Routine Maintenance....................................... 11
Routine Maintenance Definition........................................11
Routine Maintenance Items.............................................11
Routine Maintenance Schedule ........................................12
Monthly Maintenance Items ............................................12
Quarterly Maintenance Items ..........................................14
Annual Maintenance Items..............................................15
Trouble Shooting ............................................. 19
Trouble Shooting Definition .............................................19
Frequent Alarms ...........................................................19
No CSIM Detected .....................................................19
No MPIM Detected .....................................................20
No WBPM Detected ....................................................20
No TFM Detected .......................................................20
No FEMM Detected.....................................................20
No PM Detected.........................................................21
No MPXM Detected ....................................................21
R6 Link Break ...........................................................21
Fiber Port Lost...........................................................22
GPS Cannot Search Satellite .......................................22
Common Operations ........................................ 23
Starting OMM Server......................................................23
Starting OMM Client .......................................................25
Logging on to OMM ........................................................26
Viewing Alarm Summary via Monitoring Window ................28
Acknowledging and Deleting Active Alarms........................30
Quickly Querying Alarm Information.................................32
Customizing Alarm Query Conditions ................................34
Exporting Cleared Alarm Information................................38
Setting Automatic Mail Notification of Alarms.....................38
Taking Alarm Statistics by Alarm Code..............................41
Taking Alarm Statistics by NE ..........................................43
Taking Alarm Statistics by Time .......................................44
Customizing Alarm Statistics ...........................................46
Viewing Board CPU Usage ...............................................48
Querying Original Performance Data.................................52
Saving Signaling and Global Data ....................................57
Customizing Auto-Test Task ............................................59
Figures ............................................................ 63
Tables ............................................................. 65
Preface
Safety Description
Table of Contents:
Safety Specifications Guide .................................................. 1
Safety Symbols .................................................................. 1
Safety Instructions ............................................................. 3
Note:
ZTE Corporation does not bear any liabilities incurred because of
violation of the universal safety operation requirements, or viola-
tion of safety standards for designing, manufacturing and using
the equipment.
Safety Symbols
Table 1 lists safety symbols. They are to prompt the user of the
safety precautions to be observed during ZXMBW B9100 operation
and maintenance.
Danger:
Indicates a potentially hazardous situation which, if not avoided,
will result in death or serious injury of people, or equipment dam-
ages and breakdown.
Warning:
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
Caution:
Indicates a potentially hazardous situation which, if not avoided,
could result in serious injuries, equipment damages or interruption
of part services.
Safety Instructions
This section describes the safety instructions related to electrical
safety, antistatic, heavy objects and boards.
Electrical Safety The following are the electrical safety instructions about tools, high
Instructions voltage, power cables, holes and lightning:
� Tools
Use special tools rather than common tools for high-voltage
and AC operations.
� High Voltage
Danger:
High voltage is hazardous. Direct or indirect contact with high
voltage or main supply using a wet object could result in death.
Warning:
Never install or uninstall power cables while they are live. Oth-
erwise, the power cable, when contacting a conductor, may re-
sult in sparks or electric arc causing a fire or even damage to
eyes.
� Drilling Holes
Warning:
It is not allowed to drill cabinet holes without permission.
Danger:
Do not perform high-voltage, AC, iron tower or mast operations
in a thunderstorm.
Maintenance Overview
Table of Contents:
Maintenance Categories ...................................................... 7
Common Maintenance Methods ............................................ 8
Common Maintenance Precautions ........................................ 8
Maintenance Information Collection....................................... 9
Maintenance Categories
Maintenance is categorized into following two types:
� Routine Maintenance
� Emergency Maintenance
Routine Routine maintenance tasks come under the preventive mainte-
Maintenance nance operation tasks. The preventive maintenance operations
are performed on a scheduled basis to monitor the system regu-
larly, and to get sustained service from ZXMBW B9100. Routine
maintenance allows maintenance personnel to identify potential
sources of hazards, which enable the maintenance personnel to
resolve these problems in time. Performing these tasks in a timely
manner can lengthen the life of components and therefore reduce
system-down time.
The goal of routine maintenance is to enhance the system perfor-
mance and service for a longer period of time at minimum usage
of resources. Resources that are minimized include minimization
of unnecessary initialization, diagnostics, and ZXMBW B9100 site
visits.
Emergency Emergency maintenance is a kind of unpredictable maintenance.
Maintenance It means the immediate troubleshooting for the failed equipments
when there is an emergency. The key target of emergency main-
tenance is to restore the service as soon as possible. Network
operator should refer to this guide to prepare the emergency fail-
ure handling regulation and provide trainings for staff.
Determine the potential causes of the fault, if possible, perform
troubleshooting according to this guide. In addition, contact the
ZTE customer support center for advanced technical support.
Collect the alarm information and hard copies of the failure. Send
the related failure handling report and event logs to ZTE for anal-
ysis.
Common Maintenance
Methods
This section describes some common methods for analyzing and
troubleshooting faults, which are different from the troubleshoot-
ing methodology. The troubleshooting methodology is a kind of
thinking rule, which guides the practice of detailed troubleshooting
methods. Following is the detailed description of common main-
tenance methods.
Fault Analysis Generally, a wireless network consists of various equipment enti-
ties. The fault symptom of a kind of equipment entity is different
from that of other kinds. Therefore, when maintenance personnel
finds a fault or receives a fault report, he/she should analyze the
fault symptom and judge from what kind of equipment entity the
fault comes first. Then check the equipment entity further.
The analysis of fault symptom is important especially for emer-
gent faults. To avoid wrong maintenance operations on normal
equipment entities, maintenance personnel should analyze fault
symptoms carefully and locate faulty equipment entity correctly.
Moreover, it costs less time to troubleshoot faults on the basis of
correct analysis.
Replacement The replacement method is used to locate fault. For example,
Method when a fault occurs, replace a possible faulty part with a normal
spare one. If the fault disappears, it can be judged that the re-
placed part is faulty.
The principle of part replacement is as follows: Replace a part
reporting alarm with a normal one. If the alarm disappears, it
indicates that this part is the faulty one. If the alarm still exists
after the part is replaced, analyze the fault further and replace
other parts which are possibly faulty.
The replacement method is simple and practical. Moreover, it can
be used to compare the status, parameters, logs and parameter
configuration of same parts for inconsistency.
Note:
The replacement operation is only carried out in safe time period
to avoid service interruption.
Common Maintenance
Precautions
Overview Before and during maintenance, take necessary precautionary
measures to ensure safety of the maintenance personnel and
smoothness of maintenance tasks.
Safety The power supply input voltage exceeds safety limits for human
Precautions contact. Ensure adequate safety measures to avoid any electric
shock risk or equipment damage.
Operation Ensure the following precautions during maintenance:
Precautions
� ESD Procedures
The proper ESD procedures must be followed before working
with the ZXMBW B9100 modules.
� Handling RF Cables and Connections
� Avoid sharp bends.
� Follow required procedures while handling with connec-
tions, especially which require the use of torque wrenches.
� Never apply power to a RF cable or disconnect a RF cable,
when it is in working mode.
� Other Precautions
� Make record of all maintenance procedures and steps in-
cluding version upgrades, data backup and troubleshoot-
ing.
� Ensure the availability of frequently used tools and me-
ters, screw drivers (Philips-/Flathead-screwdrivers), sig-
naling meter, network cable pliers, multimeter, and network
cables. Check and calibrate meters to ensure accuracy.
� Check spare parts and components frequently to ensure
their availability and intactness. Mark and store damaged
parts after maintenance at some separate place. Avoid
storing of damaged parts with new spare parts.
� Maintenance personnel should analyze the cause of every
particular fault, and figure out the potential source of haz-
ard before proceeding further.
� Check the availability of system documents, including the
technology, installation, operation, and maintenance man-
uals for reference at maintenance time.
Maintenance Information
Collection
Basic Maintenance Information
Collection Table
Table 2 gives the information that should be collected during
ZXMBW B9100 maintenance.
Module Version
CSIM
MPIM
WBPM
TFM
FEMM
PM
Description:
Routine Maintenance
Table of Contents:
Routine Maintenance Definition............................................11
Routine Maintenance Items.................................................11
Routine Maintenance Schedule ............................................12
Monthly Maintenance Items ................................................12
Quarterly Maintenance Items ..............................................14
Annual Maintenance Items..................................................15
Routine Maintenance
Definition
Definition Routine maintenance tasks come under the preventive mainte-
nance operation tasks. The preventive maintenance operations
are performed on a scheduled basis to monitor the system regu-
larly, and to get sustained service from ZXMBW B9100. Routine
maintenance allows maintenance personnel to identify potential
sources of hazards, which enable the maintenance personal to re-
solve these problems in time. Performing these tasks in a timely
manner can lengthen the life of components and therefore reduce
system-down time.
Goal The goal of routine maintenance is to enhance the system perfor-
mance and service for a longer period of time at minimum usage
of resources. Resources that are minimized include minimization
of unnecessary initialization, diagnostics, and ZXMBW B9100 site
visits.
Routine Maintenance
Schedule
Depending upon the tasks to be performed, routine maintenance
is scheduled on periodic basis. These are:
� Monthly Maintenance
� Quarterly Maintenance
� Yearly Maintenance
Item Description
Checking View temperature and humidity through the OMM alarm
temperature management system.
and humidity
Checking View module running states through the OMM alarm
module runn management system. Perform a diagnostic test on the
ing states module that runs abnormally to find out the cause.
Checking Perform voice and data service tests using an MS on site
voice and and carry out ASN service observation to check services
data services of all the sectors. Check whether call drops, discontinu
ity or abnormal throughputs occur.
Checking the Check the power supply of the ZXMBW B9100.
power supply
Checking
the ground
ing system
and lightning Check whether the grounding system and lightning
system system work well.
Checking the
power of Check the WDPA power of each sector through the OMM
WDPA system.
Item Description
Checking
antenna
feeder stan
ding wave Check whether VSWR alarms are available. Measure the
ratios standing waving ratio of every antenna feeder system.
Other description:
Maintenance
Equipment name: date:
Maintained by:
Item State Remarks
Temperature and humid □Normal
ity □Abnormal
Module running states □Normal
□Abnormal
Voice service and data □Normal
service □Abnormal
Power supply □Normal
□Abnormal
Grounding system and □Normal
lightning system □Abnormal
Failure desc
ription and
handling
Unsolved
problems
Review of
the person in
charge
Item Description
Checking module running View module running states through the
status OMM alarm management system. Perf
orm a diagnostic test on the module that
runs abnormally to find out the cause.
Checking data service Perform voice and data service tests
using an MS on site and carry out ASN
service observation to check services of
all the sectors. Check whether call drops,
discontinuity or abnormal throughputs
occur.
Checking the power supply Check the power supply of the ZXMBW
B9100.
Checking the grounding
system and lightning Check whether the grounding system
system and lightning system work well.
Measure the grounding resistance using
a resistance tester.
Checking grounding resista Check whether each grounding cable
nce and grounding cable connector is loosed or aged.
Check the appearance of each feeder
connector or unwrap the insulation tapes
Checking feeder connectors, to check the appearance if necessary.
waterproof protection and Do remember wrapping every connector
grounding connection of the with insulation tapes after making sure
lightning grounding kit it is in good condition.
Other descriptions:
Unsolved problems
Item Description
Carefully clean the case using a
vacuum cleaner and a cloth without
touching the switch or power supply.
Checking cleanness and Open the case to check whether it
sealing performance of the is watered and check the sealing
case performance of the case.
Checking temperature and View temperature and humidity thro
humidity ugh the OMM alarm management syst
em.
Checking module running View module running states through
states the OMM alarm management system.
Perform a diagnostic test on the
module that runs abnormally to find
out the cause.
Item Description
Checking voice and data servi Perform voice and data service tests
ces using an MS on site and carry out ASN
service observation to check services
of all the sectors. Check whether call
drops, discontinuity or abnormal thro
ughputs occur.
Checking the power supply Check the power supply of the ZXMBW
B9100.
Check whether the grounding system
and lightning system work well and
Checking the grounding whether the arrester is in good cond
system and lightning system ition.
Check the WDPA power of each sector
Checking the power of WDPA through the OMM system.
Check whether VSWR alarms are
available. Measure the standing
waving ratio of every antenna feeder
system. Make sure the feeder is in
Checking antenna feeder stand good contact after completing the
ing wave ratios standing wave ratio test.
Measure the grounding resistance
using a resistance tester.
Checking grounding resistance Check whether each grounding cable
and grounding cable connector is loosed or aged.
Check the appearance of each feeder
connector or unwrap the insulation
tapes to check the appearance if
Checking feeder connectors, necessary. Do remember wrapping
waterproof protection and every connector with insulation tapes
grounding connection of the after making sure it is in good
lightning grounding kit condition.
Check whether the antenna is tightly
fixed and whether its pitch angle and
azimuth are in the range required in
Checking the antenna installa network planning using proper tools,
tion and pitch angle and azim for example, wrench and angle instru
uth of each directional antenna ment.
Check whether the lightning ground
Checking the lightning ground ing cable is reliably connected and
ing cable whether the joints are free of rust.
Other descriptions:
Unsolved problems
Trouble Shooting
Table of Contents:
Trouble Shooting Definition .................................................19
Frequent Alarms ...............................................................19
Frequent Alarms
No CSIM Detected
Context The alarm message of no CSIM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the R6 link.
2. Check whether the CSIM board is inserted properly and the
cables are connected firmly.
3. If the alarm persists, replace the CSIM board.
END OF STEPS.
No MPIM Detected
Context The alarm message of no MPIM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between MPIM and the CSIM board.
2. Check whether the MPIM board is inserted properly and the
cables are connected firmly.
3. If the alarm persists, replace the MPIM board.
END OF STEPS.
No WBPM Detected
Context The alarm message of no WBPM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between WBPM and the CSIM board.
2. Check whether the WBPM board is inserted properly and the
cables are connected firmly.
3. If the alarm persists, replace the WBPM board.
END OF STEPS.
No TFM Detected
Context The alarm message of no TFM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between TFM and the CSIM board.
2. Check whether the TFM board is inserted properly and the ca-
bles are connected firmly.
3. If the alarm persists, replace the TFM board.
END OF STEPS.
No FEMM Detected
Context The alarm message of no FEMM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between FEMM and the CSIM board.
2. Check whether the FEMM board is inserted properly and the
cables are connected firmly.
No PM Detected
Context The alarm message of no PM detected is found from OMM. Perform
the following steps to clear this alarm:
Steps 1. Check the connection between PM and the CSIM board.
2. Check whether the PM board is inserted properly and the cables
are connected firmly.
3. If the alarm persists, replace the PM board.
END OF STEPS.
No MPXM Detected
Context MPXM is an important functional board in BBU to fulfill the resource
management, session management, call processing, handoff man-
agement, power control and operation maintenance, etc.
Perform the following steps to clear the alarm of no MPXM de-
tected:
Steps 1. Check whether the PM configuration slot in OMM corresponds
to that in BBU.
2. Make sure the MPXM board version is correct.
3. Reset the MPXM board.
4. If the alarm persists, replace the MPXM board.
END OF STEPS.
R6 Link Break
Context R6 link is to connect BBU and AGW. Perform the following steps to
clear the alarm of R6 link break:
Steps 1. Correct the R6 link transmission abnormality, if any.
2. Repair the CSIM board if it runs abnormally.
3. Check the connection between AGW and BBU.
4. Replace CSIM Ethernet cable when necessary.
END OF STEPS.
Common Operations
Table of Contents:
Starting OMM Server..........................................................23
Starting OMM Client ...........................................................25
Logging on to OMM ............................................................26
Viewing Alarm Summary via Monitoring Window ....................28
Acknowledging and Deleting Active Alarms............................30
Quickly Querying Alarm Information.....................................32
Customizing Alarm Query Conditions....................................34
Exporting Cleared Alarm Information....................................38
Setting Automatic Mail Notification of Alarms.........................38
Taking Alarm Statistics by Alarm Code..................................41
Taking Alarm Statistics by NE ..............................................43
Taking Alarm Statistics by Time ...........................................44
Customizing Alarm Statistics ...............................................46
Viewing Board CPU Usage...................................................48
Querying Original Performance Data.....................................52
Saving Signaling and Global Data ........................................57
Customizing Auto-Test Task ................................................59
2. After the OMM server is started, it starts the FTP and UMS
servers automatically. The two servers will be started success-
fully in several minutes.
END OF STEPS.
Result Figure 3 shows the server that has been started successfully.
Logging on to OMM
Prerequisite � The NetNumen M31 (ZXMBW BSS) server is started.
� The NetNumen M31 (ZXMBW BSS) client is started.
� The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Context Different users have different authorities to operate the NetNumen
M31 (ZXMBW BSS) system.
Steps 1. In the Login dialog box of the NetNumen M31 (ZXMBW BSS)
client enter a user name, the password and server address.
Table 10 describes these parameters.
When the NetNumen M31 (ZXMBW BSS) server and client are
installed in the same PC, log on to the OMM system as the
superuser “Admin”. The operation is as shown in Figure 5.
2. Click OK.
END OF STEPS.
END OF STEPS.
iii. Click the Active Alarms tab to view the alarm list, as
shown in Figure 11.
Note:
Only the alarms that are not acknowledged can be acknowl-
edged.
An acknowledged alarm message contains acknowledge
time and the one who acknowledged this message. Mean-
while, the Acknowledge option is checked.
To select multiple alarms, press Shift and click any two
alarm messages at the same time and all alarm messages
between the two messages will be selected, or press Ctrl
and click the alarm messages that you want to choose one
by one at the same time to select multiple messages.
v. Click Acknowledge.
2. Delete active alarms. From the Active Alarms tab, right—click
one or more alarms and select Delete Alarm from the shortcut
menu.
END OF STEPS.
iii. In the Query Cleared Alarms dialog box, specify the query
parameters in Location, Time, Code and Other Conditions
tabs.
iv. Click OK and the system returns to the Query Cleared Alarms
window, as shown inFigure 14.
END OF STEPS.
Note:
Operator description:
And: Querying the alarm messages meeting all query condi-
tions;
Or: Querying the alarm messages meeting any one of the
query conditions.
5. Click OK.
END OF STEPS.
Result The query result is displayed in the Query Active Alarms window,
as shown in Figure 19.
END OF STEPS.
Context The alarm mail notification function defines an alarm condition and
an Email address. When detecting an alarm that satisfies the con-
dition, the system generates a mail in a certain format and sends
it to the specified mail box through a mail proxy server.
Steps 1. Select Views > Fault Management > Alarm Management
to display the Alarm Management window.
2. Select Rules > Forwarding Rule Management to display
the Forwarding Rule Management window.
3. Right—click the list whose rule name is Email and select Modify
from the shortcut menu. The Modify Rule dialog box appears,
as shown in Figure 21.
Parame Description
ter
SMTP IP address of the mail proxy server
server
SMTP port Port of the mail proxy server
Mail Name of the mail sender
sender
Result With the set mail notification rule, the system generates a mail in
a certain format and sends it to the specified mail box through a
mail proxy server when detecting an alarm satisfying the rule.
3. Select a record and click . All the cleared alarms of this code
are displayed, as shown in Figure 25.
END OF STEPS.
END OF STEPS.
Querying Original
Performance Data
Short Description This function is helpful to query performance data collected by the
performance module according to the customized conditions.
Prerequisite The NetNumen M31 (ZXMBW BSS) client is started and has logged
on to the server.
Context The performance module supports query by NE location and query
by time and group query. Performance objects and indices can be
customized.
Steps 1. Select Views > Performance Management to open the Per-
formance Management window.
2. Select Performance Management > Raw Data Query to
open the Query Raw Data window, as shown in Figure 38.
END OF STEPS.
and filters the task and sends the data reported by services to the
OMC to resolve, display and save.
Steps 1. Double-click the signaling data to be expanded in the Signal-
ing Data table in right pane of the Service Data Collection
window to expand the signaling data tree, as shown in Figure
43; double-click the global data to be expanded in the Global
Data table to expand the global data tree, as shown in Figure
44.
Context Create a task so that the system can perform an automatic diag-
nosis test on the specified board in the time segment specified by
the task.
Steps 1. In the NetNumen M31 (ZXMBW BSS), select Views > Fault
Management > Diagnosis Management to display the Di-
agnosis Management window.
2. Select Management > Task Management to open the Task
Management window, as shown in Figure 45.
3. Select Command > New Task and the New Task dialog box
appears, as shown in Figure 46.
4. Enter a task name and specify Period, Run time Start date
and End date and click OK. A new auto-test task is created and
displayed in the task list in the Task Management window.
5. In the left pane, click District and RRU Rack in turn and a
rack diagram appears in the right pane. Select the board to be
tested, as shown in Figure 47.