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ZXMBW B9100

BaseBand Unit type B


Operation and Maintenance Manual

Version 3.20

ZTE CORPORATION
ZTE Plaza, Keji Road South,
Hi-Tech Industrial Park,
Nanshan District, Shenzhen,
P. R. China
518057
Tel: (86) 755 26771900 800-9830-9830
Fax: (86) 755 26772236
URL: http://support.zte.com.cn
E-mail: doc@zte.com.cn
LEGAL INFORMATION

Copyright © 2006 ZTE CORPORATION.

The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPO-
RATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.

All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION
or of their respective owners.

This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are dis-
claimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-in-
fringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the
information contained herein.

ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject
matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,
the user of this document shall not acquire any license to the subject matter herein.

ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.

Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.

The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Revision No. Revision Date Revision Reason


R1.0 09/30/2008 First Edition

Serial Number: sjzl20083077


Contents

Preface............................................................... i
Safety Description .............................................1
Safety Specifications Guide .............................................. 1
Safety Symbols .............................................................. 1
Safety Instructions ......................................................... 3
Maintenance Overview ......................................7
Maintenance Categories................................................... 7
Common Maintenance Methods ........................................ 8
Common Maintenance Precautions .................................... 8
Maintenance Information Collection................................... 9
Basic Maintenance Information Collection Table .............. 9
Version Information Collection Table.............................10
Routine Maintenance....................................... 11
Routine Maintenance Definition........................................11
Routine Maintenance Items.............................................11
Routine Maintenance Schedule ........................................12
Monthly Maintenance Items ............................................12
Quarterly Maintenance Items ..........................................14
Annual Maintenance Items..............................................15
Trouble Shooting ............................................. 19
Trouble Shooting Definition .............................................19
Frequent Alarms ...........................................................19
No CSIM Detected .....................................................19
No MPIM Detected .....................................................20
No WBPM Detected ....................................................20
No TFM Detected .......................................................20
No FEMM Detected.....................................................20
No PM Detected.........................................................21
No MPXM Detected ....................................................21
R6 Link Break ...........................................................21
Fiber Port Lost...........................................................22
GPS Cannot Search Satellite .......................................22
Common Operations ........................................ 23
Starting OMM Server......................................................23
Starting OMM Client .......................................................25
Logging on to OMM ........................................................26
Viewing Alarm Summary via Monitoring Window ................28
Acknowledging and Deleting Active Alarms........................30
Quickly Querying Alarm Information.................................32
Customizing Alarm Query Conditions ................................34
Exporting Cleared Alarm Information................................38
Setting Automatic Mail Notification of Alarms.....................38
Taking Alarm Statistics by Alarm Code..............................41
Taking Alarm Statistics by NE ..........................................43
Taking Alarm Statistics by Time .......................................44
Customizing Alarm Statistics ...........................................46
Viewing Board CPU Usage ...............................................48
Querying Original Performance Data.................................52
Saving Signaling and Global Data ....................................57
Customizing Auto-Test Task ............................................59
Figures ............................................................ 63
Tables ............................................................. 65
Preface

Purpose ZXMBW B9100 is a type of Basestation Baseband Unit (BBU) based


on WiMAX standards, belonging to ASN.
This manual describes the ZXMBW B9100 maintenance methods.
It provides the maintenance personnel with detailed information
to discover and solve faults and potential troubles.
Intended This document is intended for maintenance engineers who perform
Audience maintenance activities on ZXMBW B9100.
Prerequisite Skill To use this document effectively, users should have a general un-
and Knowledge derstanding of ZXMBW B9100 equipment and its components. Fa-
miliarity with the following is helpful:
� Network Management System operations
� ZXMBW B9100 hardware structure
What is in This This Manual contains the following chapters:
Manual
Chapter Summary
Chapter Describes safety symbols and safety specification.
1 Safety
Description
Chapter 2 Describes ZXMBW B9100 common maintenance
Maintenance method, precautions and some information collection
Overview tables.
Chapter Describes the tasks involved in ZXMBW B9100
3 Routine maintenance.
Maintenance
Chapter Describes handling methods of commonly occurred
4 Trouble faults of ZXMBW B9100.
Shooting
Chapter 5 Describes common operations in maintaining
Common ZXMBW B9100.
Operations

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ii Confidential and Proprietary Information of ZTE CORPORATION


Chapter 1

Safety Description

Table of Contents:
Safety Specifications Guide .................................................. 1
Safety Symbols .................................................................. 1
Safety Instructions ............................................................. 3

Safety Specifications Guide


These safety instructions must be considered as supplementary in
case of local safety regulations. The priority must be given to local
safety regulations if there is any conflict between the two.
The maintenance personnel must have the knowledge of safety
operations and maintenance with required qualification and tech-
nical background.
All the operation and maintenance personnel must follow the
safety precautions and instructions provided by ZTE Corporation
to avoid any accident.

Note:
ZTE Corporation does not bear any liabilities incurred because of
violation of the universal safety operation requirements, or viola-
tion of safety standards for designing, manufacturing and using
the equipment.

Safety Symbols
Table 1 lists safety symbols. They are to prompt the user of the
safety precautions to be observed during ZXMBW B9100 operation
and maintenance.

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ZXMBW B9100 Operation and Maintenance Manual

TABLE 1 SAFETY SYMBOLS DESCRIPTION

Safety Symbols Meaning


No smoking: Smoking is forbidden

No flammables: No flammables can be stored.

No touching: Do not touch.

Universal alerting symbol: General safety


attentions.

Electric shock: Risk of electric shock.

Electrostatic: The device may be sensitive to


static electricity.

Microwave: Beware of strong electromagnetic


field.

Laser: Beware of strong laser beam.

Scald: Beware of scald.

Amongst these safety symbols, the universal alarm symbols are


classified into three levels: danger, warning, and caution. The
formats and meanings of the three levels are described as below:

Danger:
Indicates a potentially hazardous situation which, if not avoided,
will result in death or serious injury of people, or equipment dam-
ages and breakdown.

Warning:
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.

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Chapter 1 Safety Description

Caution:
Indicates a potentially hazardous situation which, if not avoided,
could result in serious injuries, equipment damages or interruption
of part services.

Safety Instructions
This section describes the safety instructions related to electrical
safety, antistatic, heavy objects and boards.
Electrical Safety The following are the electrical safety instructions about tools, high
Instructions voltage, power cables, holes and lightning:
� Tools
Use special tools rather than common tools for high-voltage
and AC operations.
� High Voltage

Danger:
High voltage is hazardous. Direct or indirect contact with high
voltage or main supply using a wet object could result in death.

� Strictly follow local safety rules to install AC power equip-


ments.
� Installation staff must be qualified for performing high-volt-
age and AC operations.
� Do not wear any watch, hand chain, bracelet, ring or any
other conductive object during such operations.
� Prevent moisture from accumulating on the equipment dur-
ing operations in a damp environment.
� Power Cable

Warning:
Never install or uninstall power cables while they are live. Oth-
erwise, the power cable, when contacting a conductor, may re-
sult in sparks or electric arc causing a fire or even damage to
eyes.

� Make sure to shut off power supply before installing or dis-


connecting a power cable.
� Before connecting the power cable, make sure that the con-
necting cable and its label is appropriate for the actual in-
stallation requirements.

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ZXMBW B9100 Operation and Maintenance Manual

� Drilling Holes

Warning:
It is not allowed to drill cabinet holes without permission.

� Unqualified drilling could damage wiring and cables inside


the cabinet. Additionally, metal pieces inside the cabi-
net created by the drilling could result in a shorted circuit
board. Use insulation protection gloves and move cables
within the cabinet away first when drilling is necessary on
a cabinet.
� Protect eyes during drilling as dust or flying debris may
damage eyes.
� Clean any debris in time after drilling.
� Lightning

Danger:
Do not perform high-voltage, AC, iron tower or mast operations
in a thunderstorm.

Thunderstorms would give rise to a strong electromagnetic


field in the atmosphere. Therefore, the equipment must be
grounded and protected in time against lightning strikes.
Antistatic Safety
Instructions
Electrostatic:
Static electricity produced by human body can damage static-sen-
sitive components on circuit board, such as large-scale integrated
circuits.

� Friction caused by human body activities is the root cause of


electrostatic charge accumulation. Static voltage carried by a
human body in a dry environment can be up to 30 kV, and
can remain in there for a long time. An operator with static
electricity may discharge electricity through a component when
he/she touches the conductor and causing damage.
� Wear an antistatic wrist strap (the other end of wrist strap must
be well grounded) before touching the equipment or holding
a plug-in board, circuit board, Integrated Circuit (IC) chip or
other devices, to prevent human static electricity from damag-
ing sensitive components.
� A resistor over 1 MΩ should be connected in series on the cable
between the antistatic wrist strap and the grounding point, to
protect the operator against accidental electric shock. Resis-
tance over 1 MΩ is low enough to discharge static voltage.
� The antistatic wrist strap used must be subject to regular
check. Do not replace the cable of an antistatic wrist strap
with any other cable.

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Chapter 1 Safety Description

� Do not contact static-sensitive boards with any object that eas-


ily generates static electricity. For example, friction of package
bag, transfer box and transfer belt made from insulation plas-
tic may cause static electricity on components. Discharge of
static electricity may damage components when they contact
a human body or the ground.
� Board should only contact materials such as antistatic bag.
Keep boards in antistatic bags during storage and transporta-
tion.
� Discharge static electricity of the test device before use, that
is, ground the test device first.
� Do not place the board near a strong DC magnetic field, such
as the cathode-ray tube of a monitor. Keep the board at least
10 cm away.
Hoisting Heavy
Objects
Warning:
When hoisting heavy objects, ensure that nobody is standing or
walking under the hoisted object.

� Ensure the hoister can meet hoisting requirements when dis-


assembling heavy equipment, or moving and replacing equip-
ment.
� The operator must be duly trained and qualified for hoisting
operations.
� Hoisting tools must be inspected and complete before service.
� Make sure that hoisting tools are fixed firmly on a sufficiently
secured object or wall before the hoisting operation.
� Give brief oral instructions during hoisting operations to pre-
vent any mishap.
Unplugging/Plug- � Never plug a board with excessive force, to ensure that the
ging a Board pins on the backplane do not get deformed.
� Plug the board right into the slot and make sure board circuit
faces do not contact each other lest any short circuit may occur.
� Keep hands off the board circuit, components, connectors and
cable trough when holding a board.
Other Safety
Instructions
Note:
Do not perform maintenance or debugging independently, unless
a qualified person is present.

� Replacing any parts or making any changes to the equipment


might result in an unexpected danger. Therefore, be sure not
to replace any parts or perform any changes to the equipment
unless authorized otherwise.
� Contact ZTE office if you have any question, to ensure your
safety.

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ZXMBW B9100 Operation and Maintenance Manual

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Chapter 2

Maintenance Overview

Table of Contents:
Maintenance Categories ...................................................... 7
Common Maintenance Methods ............................................ 8
Common Maintenance Precautions ........................................ 8
Maintenance Information Collection....................................... 9

Maintenance Categories
Maintenance is categorized into following two types:
� Routine Maintenance
� Emergency Maintenance
Routine Routine maintenance tasks come under the preventive mainte-
Maintenance nance operation tasks. The preventive maintenance operations
are performed on a scheduled basis to monitor the system regu-
larly, and to get sustained service from ZXMBW B9100. Routine
maintenance allows maintenance personnel to identify potential
sources of hazards, which enable the maintenance personnel to
resolve these problems in time. Performing these tasks in a timely
manner can lengthen the life of components and therefore reduce
system-down time.
The goal of routine maintenance is to enhance the system perfor-
mance and service for a longer period of time at minimum usage
of resources. Resources that are minimized include minimization
of unnecessary initialization, diagnostics, and ZXMBW B9100 site
visits.
Emergency Emergency maintenance is a kind of unpredictable maintenance.
Maintenance It means the immediate troubleshooting for the failed equipments
when there is an emergency. The key target of emergency main-
tenance is to restore the service as soon as possible. Network
operator should refer to this guide to prepare the emergency fail-
ure handling regulation and provide trainings for staff.
Determine the potential causes of the fault, if possible, perform
troubleshooting according to this guide. In addition, contact the
ZTE customer support center for advanced technical support.
Collect the alarm information and hard copies of the failure. Send
the related failure handling report and event logs to ZTE for anal-
ysis.

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ZXMBW B9100 Operation and Maintenance Manual

Common Maintenance
Methods
This section describes some common methods for analyzing and
troubleshooting faults, which are different from the troubleshoot-
ing methodology. The troubleshooting methodology is a kind of
thinking rule, which guides the practice of detailed troubleshooting
methods. Following is the detailed description of common main-
tenance methods.
Fault Analysis Generally, a wireless network consists of various equipment enti-
ties. The fault symptom of a kind of equipment entity is different
from that of other kinds. Therefore, when maintenance personnel
finds a fault or receives a fault report, he/she should analyze the
fault symptom and judge from what kind of equipment entity the
fault comes first. Then check the equipment entity further.
The analysis of fault symptom is important especially for emer-
gent faults. To avoid wrong maintenance operations on normal
equipment entities, maintenance personnel should analyze fault
symptoms carefully and locate faulty equipment entity correctly.
Moreover, it costs less time to troubleshoot faults on the basis of
correct analysis.
Replacement The replacement method is used to locate fault. For example,
Method when a fault occurs, replace a possible faulty part with a normal
spare one. If the fault disappears, it can be judged that the re-
placed part is faulty.
The principle of part replacement is as follows: Replace a part
reporting alarm with a normal one. If the alarm disappears, it
indicates that this part is the faulty one. If the alarm still exists
after the part is replaced, analyze the fault further and replace
other parts which are possibly faulty.
The replacement method is simple and practical. Moreover, it can
be used to compare the status, parameters, logs and parameter
configuration of same parts for inconsistency.

Note:
The replacement operation is only carried out in safe time period
to avoid service interruption.

Common Maintenance
Precautions
Overview Before and during maintenance, take necessary precautionary
measures to ensure safety of the maintenance personnel and
smoothness of maintenance tasks.

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Chapter 2 Maintenance Overview

Safety The power supply input voltage exceeds safety limits for human
Precautions contact. Ensure adequate safety measures to avoid any electric
shock risk or equipment damage.
Operation Ensure the following precautions during maintenance:
Precautions
� ESD Procedures
The proper ESD procedures must be followed before working
with the ZXMBW B9100 modules.
� Handling RF Cables and Connections
� Avoid sharp bends.
� Follow required procedures while handling with connec-
tions, especially which require the use of torque wrenches.
� Never apply power to a RF cable or disconnect a RF cable,
when it is in working mode.
� Other Precautions
� Make record of all maintenance procedures and steps in-
cluding version upgrades, data backup and troubleshoot-
ing.
� Ensure the availability of frequently used tools and me-
ters, screw drivers (Philips-/Flathead-screwdrivers), sig-
naling meter, network cable pliers, multimeter, and network
cables. Check and calibrate meters to ensure accuracy.
� Check spare parts and components frequently to ensure
their availability and intactness. Mark and store damaged
parts after maintenance at some separate place. Avoid
storing of damaged parts with new spare parts.
� Maintenance personnel should analyze the cause of every
particular fault, and figure out the potential source of haz-
ard before proceeding further.
� Check the availability of system documents, including the
technology, installation, operation, and maintenance man-
uals for reference at maintenance time.

Maintenance Information
Collection
Basic Maintenance Information
Collection Table
Table 2 gives the information that should be collected during
ZXMBW B9100 maintenance.

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ZXMBW B9100 Operation and Maintenance Manual

TABLE 2 MAINTENANCE INFORMATION COLLECTION TABLE

Maintenance Information Collection Table


ZXMBW North latit
B9100 ude
name
ZXMBW East longit
B9100 type ude
ZXMBW Height
B9100 No. above sea
level
ZXMBW ASN where
B9100 ID the ZXMBW
(configured B9100 belo
in OMC) ngs
Administrat Room phone
ive County/ number
city
Detailed
room locat
ion
In daisy-link
mode (link
structure)

Version Information Collection Table


Collection and recording of ZXMBW B9100 version information fa-
cilitates ZXMBW B9100 maintenance. Table 3gives the ZXMBW
B9100 version information that needs to be collected.

TABLE 3 VERSION INFORMATION COLLECTION TABLE

Module Version
CSIM
MPIM
WBPM
TFM
FEMM
PM
Description:

10 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 3

Routine Maintenance

Table of Contents:
Routine Maintenance Definition............................................11
Routine Maintenance Items.................................................11
Routine Maintenance Schedule ............................................12
Monthly Maintenance Items ................................................12
Quarterly Maintenance Items ..............................................14
Annual Maintenance Items..................................................15

Routine Maintenance
Definition
Definition Routine maintenance tasks come under the preventive mainte-
nance operation tasks. The preventive maintenance operations
are performed on a scheduled basis to monitor the system regu-
larly, and to get sustained service from ZXMBW B9100. Routine
maintenance allows maintenance personnel to identify potential
sources of hazards, which enable the maintenance personal to re-
solve these problems in time. Performing these tasks in a timely
manner can lengthen the life of components and therefore reduce
system-down time.
Goal The goal of routine maintenance is to enhance the system perfor-
mance and service for a longer period of time at minimum usage
of resources. Resources that are minimized include minimization
of unnecessary initialization, diagnostics, and ZXMBW B9100 site
visits.

Routine Maintenance Items


The ZXMBW B9100 routine maintenance involves following funda-
mental tasks:
� Check the electric performance, mechanical performance,
and running environment of ZXMBW B9100 to ensure that
it ZXMBW B9100 meets design requirements (i.e. power,
capacity, parameters setting).

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ZXMBW B9100 Operation and Maintenance Manual

� Check spare materials/spare parts that ensure availability of


ZXMBW B9100 components (includes both cabinet inside com-
ponents and also ancillary components) during replacement.
� Check and calibrate meters and tools to ensure the measure-
ment accuracy.
� Check the availability of system documents, including the tech-
nology, installation, operation, and maintenance manuals that
may facilitate the maintenance tasks.

Routine Maintenance
Schedule
Depending upon the tasks to be performed, routine maintenance
is scheduled on periodic basis. These are:
� Monthly Maintenance
� Quarterly Maintenance
� Yearly Maintenance

Monthly Maintenance Items


Table 4 gives ZXMBW B9100 monthly maintenance items.

TABLE 4 MONTHLY MAINTENANCE TABLE

Item Description
Checking View temperature and humidity through the OMM alarm
temperature management system.
and humidity
Checking View module running states through the OMM alarm
module runn management system. Perform a diagnostic test on the
ing states module that runs abnormally to find out the cause.
Checking Perform voice and data service tests using an MS on site
voice and and carry out ASN service observation to check services
data services of all the sectors. Check whether call drops, discontinu
ity or abnormal throughputs occur.
Checking the Check the power supply of the ZXMBW B9100.
power supply
Checking
the ground
ing system
and lightning Check whether the grounding system and lightning
system system work well.
Checking the
power of Check the WDPA power of each sector through the OMM
WDPA system.

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Chapter 3 Routine Maintenance

Item Description
Checking
antenna
feeder stan
ding wave Check whether VSWR alarms are available. Measure the
ratios standing waving ratio of every antenna feeder system.
Other description:

Table 5 gives a ZXMBW B9100 monthly maintenance record table.

TABLE 5 MONTHLY MAINTENANCE RECORD TABLE

Maintenance
Equipment name: date:
Maintained by:
Item State Remarks
Temperature and humid □Normal
ity □Abnormal
Module running states □Normal
□Abnormal
Voice service and data □Normal
service □Abnormal
Power supply □Normal
□Abnormal
Grounding system and □Normal
lightning system □Abnormal

Failure desc
ription and
handling

Unsolved
problems

Review of
the person in
charge

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ZXMBW B9100 Operation and Maintenance Manual

Quarterly Maintenance Items


Table 6 describes quarterly maintenance items for ZXMBW B9100.

TABLE 6 QUARTERLY MAINTENANCE ITEMS

Item Description
Checking module running View module running states through the
status OMM alarm management system. Perf
orm a diagnostic test on the module that
runs abnormally to find out the cause.
Checking data service Perform voice and data service tests
using an MS on site and carry out ASN
service observation to check services of
all the sectors. Check whether call drops,
discontinuity or abnormal throughputs
occur.
Checking the power supply Check the power supply of the ZXMBW
B9100.
Checking the grounding
system and lightning Check whether the grounding system
system and lightning system work well.
Measure the grounding resistance using
a resistance tester.
Checking grounding resista Check whether each grounding cable
nce and grounding cable connector is loosed or aged.
Check the appearance of each feeder
connector or unwrap the insulation tapes
Checking feeder connectors, to check the appearance if necessary.
waterproof protection and Do remember wrapping every connector
grounding connection of the with insulation tapes after making sure
lightning grounding kit it is in good condition.
Other descriptions:

Table 7 gives a quarterly maintenance record table for the ZXMBW


B9100.

TABLE 7 QUARTERLY MAINTENANCE RECORD TABLE

Equipment name: Maintenance date:


Maintained by:
Item State Remarks
ZXMBW B9100 module running □Normal
states □Abnormal
Data service □Normal
□Abnormal

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Chapter 3 Routine Maintenance

Equipment name: Maintenance date:


Power supply □Normal
□Abnormal
Grounding system and lightn □Normal
ing system □Abnormal
Grounding resistance and grou □Normal
nding cable □Abnormal
Feeder connectors, waterproof
protection and grounding conn
ection of lightning grounding □Normal
kit □Abnormal
Failure description and handling

Unsolved problems

Review of the person in charge

Annual Maintenance Items


Table 8 describes annual maintenance items for the ZXMBW
B9100.

TABLE 8 ANNUAL MAINTENANCE ITEMS

Item Description
Carefully clean the case using a
vacuum cleaner and a cloth without
touching the switch or power supply.
Checking cleanness and Open the case to check whether it
sealing performance of the is watered and check the sealing
case performance of the case.
Checking temperature and View temperature and humidity thro
humidity ugh the OMM alarm management syst
em.
Checking module running View module running states through
states the OMM alarm management system.
Perform a diagnostic test on the
module that runs abnormally to find
out the cause.

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ZXMBW B9100 Operation and Maintenance Manual

Item Description
Checking voice and data servi Perform voice and data service tests
ces using an MS on site and carry out ASN
service observation to check services
of all the sectors. Check whether call
drops, discontinuity or abnormal thro
ughputs occur.
Checking the power supply Check the power supply of the ZXMBW
B9100.
Check whether the grounding system
and lightning system work well and
Checking the grounding whether the arrester is in good cond
system and lightning system ition.
Check the WDPA power of each sector
Checking the power of WDPA through the OMM system.
Check whether VSWR alarms are
available. Measure the standing
waving ratio of every antenna feeder
system. Make sure the feeder is in
Checking antenna feeder stand good contact after completing the
ing wave ratios standing wave ratio test.
Measure the grounding resistance
using a resistance tester.
Checking grounding resistance Check whether each grounding cable
and grounding cable connector is loosed or aged.
Check the appearance of each feeder
connector or unwrap the insulation
tapes to check the appearance if
Checking feeder connectors, necessary. Do remember wrapping
waterproof protection and every connector with insulation tapes
grounding connection of the after making sure it is in good
lightning grounding kit condition.
Check whether the antenna is tightly
fixed and whether its pitch angle and
azimuth are in the range required in
Checking the antenna installa network planning using proper tools,
tion and pitch angle and azim for example, wrench and angle instru
uth of each directional antenna ment.
Check whether the lightning ground
Checking the lightning ground ing cable is reliably connected and
ing cable whether the joints are free of rust.
Other descriptions:

Table 9 gives a annual maintenance record table for the ZXMBW


B9100.

TABLE 9 ANNUAL MAINTENANCE RECORD TABLE

Equipment name: Maintenance date:


Maintained by:

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Chapter 3 Routine Maintenance

Equipment name: Maintenance date:


Item State Remarks
□Normal
Case cleanness □Abnormal
Temperature and humidity □Normal
□Abnormal
Module running states □Normal
□Abnormal
Voice service and data service □Normal
□Abnormal
Power supply □Normal
□Abnormal
Grounding system and lightn □Normal
ing system □Abnormal
Grounding resistance and grou □Normal
nding cable □Abnormal
Feeder connectors, waterproof
protection and grounding conn
ection of lightning grounding □Normal
kit □Abnormal
Failure description and handling

Unsolved problems

Review of the person in charge

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18 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 4

Trouble Shooting

Table of Contents:
Trouble Shooting Definition .................................................19
Frequent Alarms ...............................................................19

Trouble Shooting Definition


Definition Troubleshooting refers to the procedures, which maintenance per-
sonal should perform to remedy a potential source of failure. Pro-
cedures for remedying a failure, no matter it is a part of routine
or corrective maintenance are same after the potential source of
failure is identified.
Scope of this It is behind the scope of this manual to deal with actual repairs
Manual and adjustments of ZXMBW B9100 equipments.
Example: Repairing of faulty units require special tools and re-
pairing expertise, so it must be carried out at appropriate place or
manufacturing plant.
Handling Principle The principle for handling these abnormalities is that, abnormal-
ities that occur very frequent must be dealt before the ones that
occur less frequent.

Frequent Alarms
No CSIM Detected
Context The alarm message of no CSIM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the R6 link.
2. Check whether the CSIM board is inserted properly and the
cables are connected firmly.
3. If the alarm persists, replace the CSIM board.
END OF STEPS.

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ZXMBW B9100 Operation and Maintenance Manual

No MPIM Detected
Context The alarm message of no MPIM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between MPIM and the CSIM board.
2. Check whether the MPIM board is inserted properly and the
cables are connected firmly.
3. If the alarm persists, replace the MPIM board.
END OF STEPS.

No WBPM Detected
Context The alarm message of no WBPM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between WBPM and the CSIM board.
2. Check whether the WBPM board is inserted properly and the
cables are connected firmly.
3. If the alarm persists, replace the WBPM board.
END OF STEPS.

No TFM Detected
Context The alarm message of no TFM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between TFM and the CSIM board.
2. Check whether the TFM board is inserted properly and the ca-
bles are connected firmly.
3. If the alarm persists, replace the TFM board.
END OF STEPS.

No FEMM Detected
Context The alarm message of no FEMM detected is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check the connection between FEMM and the CSIM board.
2. Check whether the FEMM board is inserted properly and the
cables are connected firmly.

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3. If the alarm persists, replace the FEMM board.


END OF STEPS.

No PM Detected
Context The alarm message of no PM detected is found from OMM. Perform
the following steps to clear this alarm:
Steps 1. Check the connection between PM and the CSIM board.
2. Check whether the PM board is inserted properly and the cables
are connected firmly.
3. If the alarm persists, replace the PM board.
END OF STEPS.

No MPXM Detected
Context MPXM is an important functional board in BBU to fulfill the resource
management, session management, call processing, handoff man-
agement, power control and operation maintenance, etc.
Perform the following steps to clear the alarm of no MPXM de-
tected:
Steps 1. Check whether the PM configuration slot in OMM corresponds
to that in BBU.
2. Make sure the MPXM board version is correct.
3. Reset the MPXM board.
4. If the alarm persists, replace the MPXM board.
END OF STEPS.

R6 Link Break
Context R6 link is to connect BBU and AGW. Perform the following steps to
clear the alarm of R6 link break:
Steps 1. Correct the R6 link transmission abnormality, if any.
2. Repair the CSIM board if it runs abnormally.
3. Check the connection between AGW and BBU.
4. Replace CSIM Ethernet cable when necessary.
END OF STEPS.

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ZXMBW B9100 Operation and Maintenance Manual

Fiber Port Lost


Context The alarm message of BBU fiber port lost is found from OMM. Per-
form the following steps to clear this alarm:
Steps 1. Check whether RRU works normally.
2. Check to ensure the correct connection of the optical fiber.
3. Make sure the fiber modules in both RRU and BBU are normal.
4. Check the normality of MPIM board.
END OF STEPS.

GPS Cannot Search Satellite


Context OMM reports the alarm message that GPS cannot search satellite.
Possible causes are as follows:
1. GPS feeder fault that results in lack of GPS power supply volt-
age
2. Loose GPS feeder connector that disables GPS signals to get to
RRU.
3. Improper GPS antenna position with obstacle
4. Clock board TFM fault
5. GPS antenna fault
Perform the following steps to clear this alarm:
Steps 1. Measure the GPS antenna power voltage. Repair the GPS an-
tenna if the voltage is less than the normal 5 V due to open
circuit.
2. Check to ensure the correct and firm GPS feeder connection.
3. Move the obvious obstacles about the GPS antenna.
4. Check the operation version of TFM board .
5. Check the working status of TFM board.
6. Replace the GPS antenna if it has any fault.
END OF STEPS.

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Chapter 5

Common Operations

Table of Contents:
Starting OMM Server..........................................................23
Starting OMM Client ...........................................................25
Logging on to OMM ............................................................26
Viewing Alarm Summary via Monitoring Window ....................28
Acknowledging and Deleting Active Alarms............................30
Quickly Querying Alarm Information.....................................32
Customizing Alarm Query Conditions....................................34
Exporting Cleared Alarm Information....................................38
Setting Automatic Mail Notification of Alarms.........................38
Taking Alarm Statistics by Alarm Code..................................41
Taking Alarm Statistics by NE ..............................................43
Taking Alarm Statistics by Time ...........................................44
Customizing Alarm Statistics ...............................................46
Viewing Board CPU Usage...................................................48
Querying Original Performance Data.....................................52
Saving Signaling and Global Data ........................................57
Customizing Auto-Test Task ................................................59

Starting OMM Server


Prerequisite The NetNumen M31 (ZXMBW BSS) server is installed successfully.
Context The NetNumen M31 (ZXMBW BSS) network management system
adopts a client/server architecture. To use the NetNumen M31
(ZXMBW BSS) network management system, start the server first.
Steps 1. From the desktop of the PC where the OMM server is installed,
select Start > Programs > ZTE NetNumen M31 > ZXMBW
BSS Server Console.
The operation process is as shown in Figure 1.

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FIGURE 1 STARTING THE SERVER

The NetNumen(TM) Console window appears, as shown in


Figure 2

FIGURE 2 NETNUMEN(TM) SERVER CONSOLE

2. After the OMM server is started, it starts the FTP and UMS
servers automatically. The two servers will be started success-
fully in several minutes.
END OF STEPS.

Result Figure 3 shows the server that has been started successfully.

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Chapter 5 Common Operations

FIGURE 3 SERVER STARTUP SUCCESS

Starting OMM Client


Prerequisite The NetNumen M31 (ZXMBW BSS) client is installed successfully.
Context To operate the NetNumen M31 (ZXMBW BSS) system, start the
client first.
Steps From the desktop of the PC where the client is installed, select
Start > Programs > ZTE NetNumen M3 > ZXMBW BSS Client
Console.
END OF STEPS.

Result The client is started, as shown in Figure 4.

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FIGURE 4 CLIENT LOGIN

Logging on to OMM
Prerequisite � The NetNumen M31 (ZXMBW BSS) server is started.
� The NetNumen M31 (ZXMBW BSS) client is started.
� The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Context Different users have different authorities to operate the NetNumen
M31 (ZXMBW BSS) system.
Steps 1. In the Login dialog box of the NetNumen M31 (ZXMBW BSS)
client enter a user name, the password and server address.
Table 10 describes these parameters.

TABLE 10 LOGIN PARAMETER DESCRIPTION

Parame Value range Description


ter
User 0–50 any characters User name assigned by the
name except for “’” administrator. The default user
name for superuser is “Admin”.
Passw Any character Password used by the user
ord to log on to the network
management system. For
Admin, it is null by default.
Server IP address format IP address of the NetNumen
address M31 (ZXMBW BSS) server.
127.0.0.1 refers to local IP
address and can be used only
when the server and client are
installed in the same PC.

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When the NetNumen M31 (ZXMBW BSS) server and client are
installed in the same PC, log on to the OMM system as the
superuser “Admin”. The operation is as shown in Figure 5.

FIGURE 5 LOGGING ON TO THE OMM SYSTEM

2. Click OK.
END OF STEPS.

Result When the login succeeds, a window as shown in Figure 6 appears.

FIGURE 6 NETNUMEN M31 (ZXMBW BSS) WINDOW

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ZXMBW B9100 Operation and Maintenance Manual

Viewing Alarm Summary via


Monitoring Window
Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Context The monitoring window presents bar charts to display alarm in-
formation, facilitating routine maintenance. Alarm monitors can
be customized. The system provides six monitors by default to
monitor all alarms, alarms in last 10 minutes, escalated alarms,
repeated alarms, acknowledged alarms and OMC status.
Steps 1. From the NetNumen M31 (ZXMBW BSS) window, select
Views > Fault Management > Alarm Management to
open the Alarm Management window.
2. Click OMM_WiMAX in the left pane of the Alarm Manage-
ment window and all the bar-type monitors are displayed in
the right pane, as shown in Figure 7.

FIGURE 7 ALARM MANAGEMENT WINDOW

3. Select an alarm type by clicking a All drop-down menu.


The operation is as shown in Figure 8 .

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Chapter 5 Common Operations

FIGURE 8 SELECTING AN ALARM TYPE

4. From the Alarm Management window, click a View button


and a list displaying summary alarm information is displayed
in the right pane, as shown in Figure 9.

FIGURE 9 SUMMARY ALARM INFORMATION LIST

END OF STEPS.

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Acknowledging and Deleting


Active Alarms
Short Description This section describes how to acknowledge and delete active
alarms.
Prerequisite The NetNumen M31 (ZXMBW BSS) server is normally connected
with the NE.
Steps 1. Acknowledge one or more active alarms.
i. From the NetNumen M31 (ZXMBW BSS) window, select
Views > Fault Management > Alarm Management to
open the Alarm Management window.
ii. Click Rack in the left pane of the Alarm Management
window and a rack diagram appears in the right pane, as
shown inFigure 10.

FIGURE 10 ALARM MANAGEMENT RACK DIAGRAM

iii. Click the Active Alarms tab to view the alarm list, as
shown in Figure 11.

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Chapter 5 Common Operations

FIGURE 11 ALARM LIST

iv. Right-click one or more alarm messages and select Ac-


knowledge from the shortcut menu. The Acknowledge
dialog box appears, as shown in Figure 12.

FIGURE 12 ACKNOWLEDGING AN ALARM

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Note:
Only the alarms that are not acknowledged can be acknowl-
edged.
An acknowledged alarm message contains acknowledge
time and the one who acknowledged this message. Mean-
while, the Acknowledge option is checked.
To select multiple alarms, press Shift and click any two
alarm messages at the same time and all alarm messages
between the two messages will be selected, or press Ctrl
and click the alarm messages that you want to choose one
by one at the same time to select multiple messages.

v. Click Acknowledge.
2. Delete active alarms. From the Active Alarms tab, right—click
one or more alarms and select Delete Alarm from the shortcut
menu.
END OF STEPS.

Quickly Querying Alarm


Information
Short Description This section describes how to quickly query cleared alarms and to
save results to a file.
Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Steps Quickly query cleared alarms.
i. From NetNumen M31 (ZXMBW BSS), select Views > Fault
Management > Alarm Management to open the Alarm
Management window.
ii. Select Query > Quick Query > Query Cleared Alarms to
open the Query Cleared Alarms dialog box, as shown in Fig-
ure 13.

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Chapter 5 Common Operations

FIGURE 13 QUERYING CLEARED ALARMS

iii. In the Query Cleared Alarms dialog box, specify the query
parameters in Location, Time, Code and Other Conditions
tabs.
iv. Click OK and the system returns to the Query Cleared Alarms
window, as shown inFigure 14.

FIGURE 14 CLEARED ALARM QUERY RESULT

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END OF STEPS.

Customizing Alarm Query


Conditions
Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) client and server are nor-
mally connected.
Context This function is to save common query conditions so that users can
query alarm information based on the saved conditions without
repeatedly specifying query conditions.
Steps 1. From the NetNumen M31 (ZXMBW BSS) window, select
Views > Fault Management > Alarm Management to
open the Alarm Management window.
2. Select Query > Advanced Query > Query Active Alarms
and the Query Active Alarms dialog box appears, as shown
in Figure 15.

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FIGURE 15 QUERYING ACTIVE ALARMS

3. Right-click the operator in Condition tree to select And or OR


from the shortcut menu.
Figure 16 illustrates the operation.

FIGURE 16 SELECTING A CONDITIONAL OPERATOR

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ZXMBW B9100 Operation and Maintenance Manual

Note:
Operator description:
And: Querying the alarm messages meeting all query condi-
tions;
Or: Querying the alarm messages meeting any one of the
query conditions.

4. In the Query Active Alarms dialog box, right-click a field in


Condition fields to value the field.
For example, to query the alarm information of a BSS NE, set
the NE Name field, as illustrated in Figure 17 .

FIGURE 17 SETTING NE NAME CONDITIONS

Figure 18 shows the Query Active Alarms dialog box when


the SQL statement is created.

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Chapter 5 Common Operations

FIGURE 18 CREATING SQL STATEMENTS

5. Click OK.
END OF STEPS.

Result The query result is displayed in the Query Active Alarms window,
as shown in Figure 19.

FIGURE 19 ACTIVE ALARMS QUERY RESULT

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Exporting Cleared Alarm


Information
Short Description This task describes how to export cleared alarm information for
alarm analysis during logout from the OMM system.
Prerequisite The NetNumen M31 (ZXMBW BSS) client communicates with the
server normally.
Steps 1. From NetNumen M31 (ZXMBW BSS), select Views > Fault
Management > Alarm Management to open the Alarm
Management window.
2. Select Query > Quick Query > Query Cleared Alarms and
the Query Cleared Alarms dialog box appears.
3. Specify the query conditions in the Location, Time, Code and
Other Conditions tabs.
4. Click OK and the system returns to the Query Cleared Alarms
window displaying the query results.
5. Click the Save List button and a Save dialog box appears.
6. Specify the directory to save the file and enter a file name.
Then click Save. The saved Excel file is as shown in Figure 20.

FIGURE 20 CONTENTS OF EXCEL FILE

END OF STEPS.

Setting Automatic Mail


Notification of Alarms
Short Description A lot of alarm information is reported during equipment operation.
Some alarm messages are very useful for equipment maintenance
and need to be automatically sent to the relevant personnel.
Prerequisite The NetNumen M31 (ZXMBW BSS) client is started and has logged
on to the server.

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Chapter 5 Common Operations

Context The alarm mail notification function defines an alarm condition and
an Email address. When detecting an alarm that satisfies the con-
dition, the system generates a mail in a certain format and sends
it to the specified mail box through a mail proxy server.
Steps 1. Select Views > Fault Management > Alarm Management
to display the Alarm Management window.
2. Select Rules > Forwarding Rule Management to display
the Forwarding Rule Management window.
3. Right—click the list whose rule name is Email and select Modify
from the shortcut menu. The Modify Rule dialog box appears,
as shown in Figure 21.

FIGURE 21 MODIFYING RULES

4. Specify mail notification conditions in the Condition tab.


5. Specify mail notification parameters in the Parameter tab, as
shown in Figure 22.

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FIGURE 22 MODIFYING RULE PARAMETERS

i. Click Modify in the Parameter tab and the Properties


Edit dialog box appears, as shown in Figure 23. Set mail
agent server parameters in the dialog box. Table 11 de-
scribes these parameters.

FIGURE 23 EDITING PROPERTIES

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Chapter 5 Common Operations

TABLE 11 PARAMETER DESCRIPTION

Parame Description
ter
SMTP IP address of the mail proxy server
server
SMTP port Port of the mail proxy server
Mail Name of the mail sender
sender

ii. The Add, Modify and Delete buttons in the Parameter


tabs can be used to add, modify and delete contents of the
mail list.
END OF STEPS.

Result With the set mail notification rule, the system generates a mail in
a certain format and sends it to the specified mail box through a
mail proxy server when detecting an alarm satisfying the rule.

Taking Alarm Statistics by


Alarm Code
Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Context Taking alarm statistics by alarm code helps the maintenance per-
sonnel to know which alarms occur frequently so as to understand
which kinds of problems the system suffers.
Steps 1. From NetNumen M31 (ZXMBW BSS) select Views > Fault
Management > Alarm Management to display the Alarm
Management window.
2. Select Analysis > Alarm Analysis > By Alarm Code > Top
10 and the Analysis window appears, as shown in Figure 24.

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FIGURE 24 TEN MOST FREQUENT ALARM CODES

3. Select a record and click . All the cleared alarms of this code
are displayed, as shown in Figure 25.

FIGURE 25 CLEARED ALARM INFORMATION

4. To view 50 most frequent alarm codes, select Analysis >


Alarm Analysis > By Alarm Code > Top 50.
5. To view 100 most frequent alarm codes, select Analysis >
Alarm Analysis > By Alarm Code > Top 100.
END OF STEPS.

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Taking Alarm Statistics by


NE
Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Context Taking alarm statistics by NE helps the maintenance personnel to
know which NEs generate alarms frequently so as to understand
which kinds of problems the system suffers.
Steps 1. From NetNumen M31 (ZXMBW BSS) select Views > Fault
Management > Alarm Management to display the Alarm
Management window.
2. Select Analysis > Alarm Analysis > By NE > Top 10 and
the Analysis window appears, as shown in Figure 26.

FIGURE 26 TOP 10 NES GENERATING ALARMS THE MOST FREQUENTLY

3. Select a record and click . All the cleared alarms occurring


to the NE are displayed, as shown in Figure 27.

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FIGURE 27 CLEARED ALARM INFORMATION OF AN NE

4. To view the top 50 NEs generating alarms the most frequently,


select Analysis > Alarm Analysis > By NE > Top 50.
5. To view the top 100 NEs generating alarms the most frequently,
select Analysis > Alarm Analysis > By NE > Top 100.
END OF STEPS.

Taking Alarm Statistics by


Time
Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server and client are nor-
mally connected.
Context Taking alarm statistics by time helps the maintenance personnel
to know when alarms occur frequently so as to find out the causes,
which facilitates system improvement.
Steps 1. From NetNumen M31 (ZXMBW BSS) select Views > Fault
Management > Alarm Management to display the Alarm
Management window.
2. Select Analysis > Alarm Analysis > By Time > By Hour to
display the Analysis window, as shown in Figure 28.

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FIGURE 28 TAKING ALARM STATISTICS BY HOUR

3. Click Occurrence Time and all the records are ordered by


occurrence time in an ascending or descending sequence.
4. Select a record and click . All the cleared alarms occurring
in this time segment are displayed, as shown in Figure 29.

FIGURE 29 ALARMS OCCURRING IN A HOUR

5. To view the dates when alarms occurred frequently, select


Analysis > Alarm Analysis > By Time > By Date.

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ZXMBW B9100 Operation and Maintenance Manual

6. To view the weeks when alarms occurred frequently, select


Analysis > Alarm Analysis > By Time > By Week.
END OF STEPS.

Customizing Alarm Statistics


Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the client.
Context The system supports alarm analysis customization to analyze the
alarms that do not satisfy the statistics by alarm code, by NE and
by time.
Steps 1. From NetNumen M31 (ZXMBW BSS) select Views > Fault
Management > Alarm Management to display the Alarm
Management window.
2. Select Analysis > Alarm Analysis > Statistic to display the
Analysis window.
3. Click to display the Stat. Management window, as shown
in Figure 30.

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FIGURE 30 STATISTICS MANAGEMENT

4. In the Stat. Parameter tab specify Stat. indicator, Stat.


object and Stat. result size. In the Stat. Range tab specify
one or more statistics ranges. Click OK and the system re-
turns to the Analysis window displaying the statistics result,
as shown in Figure 31.

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FIGURE 31 CUSTOMIZED STATISTICS RESULT

5. Select a record and click . The detailed information of the


record is displayed, as shown in Figure 32.

FIGURE 32 DETAILED ALARM INFORMATION

END OF STEPS.

Viewing Board CPU Usage


Short Description This function is helpful to conveniently observe the CPU usages of
CSIM, WBPM, WPTR and MPIM boards.
Prerequisite The NetNumen M31 (ZXMBW BSS) client is started and has logged
on to the server.

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Context The diagnosis management module sends a command to observe


the CPU of a specified board, requiring to report the CPU usage of
the board every 2 seconds to the network management system for
data analysis. The network management system presents a curve
to indicate the CPU usage.
Steps 1. Select Views > Fault Management > Diagnosis Manage-
ment to open the Diagnosis Management window.
2. Select a BTS node for CPU observation from the navigation tree
in the left pane.
3. Select Operation > CPU Observation to open the CPU Ob-
servation window, as shown in Figure 33.

FIGURE 33 CPU OBSERVATION

4. Click the Set Observation Object button on the toolbar or se-


lect Data Operation > Set Observation Object and the Set
Observation Object dialog box appears, as shown in Figure
34.

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FIGURE 34 SETTING OBSERVATION OBJECT

5. Select a board to be observed and click Confirm.


6. Click on the toolbar or select Data Operation > Start to
start a CPU observation. The result is as shown in Figure 35.
� CPU observation can be performed on only one client at a
time.
� Observation objects can be selected only once. If the same
object is selected repeatedly, the system will gives a mes-
sage saying The observation task has been created
or is running in another window.
� At most 8 objects can be observed at the same time. To
observe multiple objects simultaneously, enable CPU ob-
servation tasks one by one. The longest interval of starting
observation tasks is 10 s.
� If the connection is broken during a CPU observation, the
system will give a notification.

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FIGURE 35 CPU OBSERVATION RESULT

7. Click on the toolbar or select Data Operation > Option


and the Option dialog box appears, as shown in Figure 36.
Save all data: Save all data of the CPU usage.
Do not save any data: Do not save any data of the CPU usage.
Save abnormal data: Save only the CPU usage data that ex-
ceeds the threshold.
Threshold information: Set a CPU usage threshold, which is a
global threshold.

FIGURE 36 SETTING CPU USAGE DATA SAVE MODE AND THRESHOLD

8. Click on the toolbar or select Data Operation > Query His-


tory Data and the Query History Data dialog box appears,
as shown in Figure 37.
� Only the history CPU usage data of the object that is being
observed can be queried.
� Only the top 1000 records meeting the conditions can be
queried.

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� History data can be saved as a text file or an Excel file.


� If no result is available, the system will give a message
saying no data to save when you click Save.

FIGURE 37 QUERYING HISTORY CPU USAGE DATA

END OF STEPS.

Querying Original
Performance Data
Short Description This function is helpful to query performance data collected by the
performance module according to the customized conditions.
Prerequisite The NetNumen M31 (ZXMBW BSS) client is started and has logged
on to the server.
Context The performance module supports query by NE location and query
by time and group query. Performance objects and indices can be
customized.
Steps 1. Select Views > Performance Management to open the Per-
formance Management window.
2. Select Performance Management > Raw Data Query to
open the Query Raw Data window, as shown in Figure 38.

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FIGURE 38 QUERYING ORIGINAL DATA

3. Click Select PO to select a performance object to be queried.


Set query conditions in Select query condition. If Group
query is chosen, Group by time information will be avail-
able. Specify parameters in the Time tab, as shown in Figure
39.

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FIGURE 39 SPECIFYING PERFORMANCE OBJECT, QUERY CONDITION


AND TIME INFORMATION

4. Click the Location tab and set NE location information to be


queried, as shown in Figure 40.

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FIGURE 40 SETTING NE LOCATION

5. Click Attribute tab and set performance indices to be queried,


as shown in Figure 41.

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FIGURE 41 SETTING PERFORMANCE INDICES

6. Click Local Query and the query result is displayed, as shown


in Figure 42.

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FIGURE 42 PERFORMANCE DATA QUERY RESULT

END OF STEPS.

Saving Signaling and Global


Data
Short Description The signaling and data collection function is to trace signaling and
data over various interfaces such as R1 and R6, monitor initial
access, traffic flows, release and handoff procedures in real time
and provide user level or NE level success/failure causes, resource
occupation and other key information. The collected signaling and
global data can be saved for further analysis.
Prerequisite � The NetNumen M31 (ZXMBW BSS) client is started and has
logged on to the server.
� Signaling and global data has been collected.
Context Configure the task to be observed in the OMC, including the NE
whose data has been collected, service options, user’s MAC ad-
dress, cell number and Segment number and then synchronize the
task to the service analysis tool NE agent. The NE agent judges

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and filters the task and sends the data reported by services to the
OMC to resolve, display and save.
Steps 1. Double-click the signaling data to be expanded in the Signal-
ing Data table in right pane of the Service Data Collection
window to expand the signaling data tree, as shown in Figure
43; double-click the global data to be expanded in the Global
Data table to expand the global data tree, as shown in Figure
44.

FIGURE 43 SIGNALING DATA TREE

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FIGURE 44 GLOBAL DATA TREE

2. In the Service Data Collection window, click or on the


toolbar or select Tools > Save All the Signaling or Tools >
Save the Selected Signaling in the Signaling Data list box
and the Save dialog box appears. Enter a file name and click
Save.
3. In the Global Data tab, click on the toolbar to delete global
data or to delete save global data; or select Tools > Clear
All the Data or Tools > Save All the Data to delete or save
global data.
Switch data report windows by clicking the four buttons
or through the Observe View menu.
END OF STEPS.

Customizing Auto-Test Task


Prerequisite 1. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the NE.
2. The NetNumen M31 (ZXMBW BSS) server is normally con-
nected to the client.

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ZXMBW B9100 Operation and Maintenance Manual

Context Create a task so that the system can perform an automatic diag-
nosis test on the specified board in the time segment specified by
the task.
Steps 1. In the NetNumen M31 (ZXMBW BSS), select Views > Fault
Management > Diagnosis Management to display the Di-
agnosis Management window.
2. Select Management > Task Management to open the Task
Management window, as shown in Figure 45.

FIGURE 45 TASK MANAGEMENT

3. Select Command > New Task and the New Task dialog box
appears, as shown in Figure 46.

60 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 5 Common Operations

FIGURE 46 CREATING A TEST TASK

4. Enter a task name and specify Period, Run time Start date
and End date and click OK. A new auto-test task is created and
displayed in the task list in the Task Management window.
5. In the left pane, click District and RRU Rack in turn and a
rack diagram appears in the right pane. Select the board to be
tested, as shown in Figure 47.

FIGURE 47 SELECTING BOARDS TO BE TESTED

6. Right-click the selected board and select Add to Task from


the shortcut menu and the Select Task window appears, as
shown in Figure 48.

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ZXMBW B9100 Operation and Maintenance Manual

FIGURE 48 SELECTING TASK

7. Select the newly created task and click OK.


END OF STEPS.

62 Confidential and Proprietary Information of ZTE CORPORATION


Figures

Figure 1 Starting the server ................................................24


Figure 2 NetNumen(TM) server console ................................24
Figure 3 Server startup success ...........................................25
Figure 4 Client Login ..........................................................26
Figure 5 Logging on to the OMM System ...............................27
Figure 6 NetNumen M31 (ZXMBW BSS) Window ....................27
Figure 7 Alarm Management Window ...................................28
Figure 8 Selecting an Alarm Type .........................................29
Figure 9 Summary Alarm Information List.............................29
Figure 10 Alarm Management Rack Diagram .........................30
Figure 11 Alarm List...........................................................31
Figure 12 Acknowledging an Alarm ......................................31
Figure 13 Querying Cleared Alarms ......................................33
Figure 14 Cleared Alarm Query Result ..................................33
Figure 15 Querying Active Alarms ........................................35
Figure 16 Selecting a Conditional Operator............................35
Figure 17 Setting NE Name Conditions .................................36
Figure 18 Creating SQL Statements .....................................37
Figure 19 Active Alarms Query Result ...................................37
Figure 20 Contents of Excel File...........................................38
Figure 21 Modifying Rules ...................................................39
Figure 22 Modifying Rule Parameters....................................40
Figure 23 Editing Properties ................................................40
Figure 24 Ten Most Frequent Alarm Codes.............................42
Figure 25 Cleared Alarm Information....................................42
Figure 26 Top 10 NEs Generating Alarms the Most Frequently...43
Figure 27 Cleared Alarm Information of an NE .......................44
Figure 28 Taking Alarm Statistics by Hour .............................45
Figure 29 Alarms Occurring in a Hour ...................................45
Figure 30 Statistics Management .........................................47
Figure 31 Customized Statistics Result .................................48
Figure 32 Detailed Alarm Information ...................................48
Figure 33 CPU Observation .................................................49
Figure 34 Setting Observation Object ...................................50

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ZXMBW B9100 Operation and Maintenance Manual

Figure 35 CPU Observation Result ........................................51


Figure 36 Setting CPU Usage Data Save Mode and Threshold...51
Figure 37 Querying History CPU Usage Data..........................52
Figure 38 Querying Original Data .........................................53
Figure 39 Specifying Performance Object, Query Condition
and Time Information.........................................54
Figure 40 Setting NE Location ............................................55
Figure 41 Setting Performance Indices .................................56
Figure 42 Performance Data Query Result .............................57
Figure 43 Signaling Data Tree .............................................58
Figure 44 Global Data Tree..................................................59
Figure 45 Task Management................................................60
Figure 46 Creating a Test Task.............................................61
Figure 47 Selecting Boards to be Tested ...............................61
Figure 48 Selecting Task .....................................................62

64 Confidential and Proprietary Information of ZTE CORPORATION


Tables

Table 1 Safety Symbols Description....................................... 2


Table 2 Maintenance Information Collection Table...................10
Table 3 Version Information Collection Table ..........................10
Table 4 Monthly Maintenance Table ......................................12
Table 5 Monthly Maintenance Record Table ............................13
Table 6 Quarterly Maintenance Items ...................................14
Table 7 Quarterly Maintenance Record Table ..........................14
Table 8 Annual Maintenance Items .......................................15
Table 9 Annual Maintenance Record Table .............................16
Table 10 Login Parameter Description ...................................26
Table 11 Parameter Description ...........................................41

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