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  • Full HOQ 0.9

    Transféré par

    Manikandan Suriyanarayanan
    64 vues1 page
    This document provides a high-level summary of a Quality Function Deployment (QFD) project. QFD is a methodology used to define customer requirements and to guide new product development. The summary includes 3 key elements: 1) It is a revision of a QFD project with an unspecified date. 2) A correlation matrix is presented that relates customer requirements to technical requirements and competitors, showing the direction and strength of relationships. 3) A list of customer requirements, technical requirements, and competitors are presented down the left column.

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    Full_HOQ_0.9

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    Full_HOQ_0.9

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    This document provides a high-level summary of a Quality Function Deployment (QFD) project. QFD is a methodology used to define customer requirements and to guide new product development. The summary includes 3 key elements: 1) It is a revision of a QFD project with an unspecified date. 2) A correlation matrix is presented that relates customer requirements to technical requirements and competitors, showing the direction and strength of relationships. 3) A list of customer requirements, technical requirements, and competitors are presented down the left column.

    Droits d'auteur :

    © All Rights Reserved
    Téléchargez comme XLSX, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    64 vues1 page

    Full HOQ 0.9

    Transféré par

    Manikandan Suriyanarayanan
    This document provides a high-level summary of a Quality Function Deployment (QFD) project. QFD is a methodology used to define customer requirements and to guide new product development. The summary includes 3 key elements: 1) It is a revision of a QFD project with an unspecified date. 2) A correlation matrix is presented that relates customer requirements to technical requirements and competitors, showing the direction and strength of relationships. 3) A list of customer requirements, technical requirements, and competitors are presented down the left column.

    Droits d'auteur :

    © All Rights Reserved
    Téléchargez comme XLSX, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 1

    QFD: House of Quality

    Project:
    Revision:
    Date: 

    Correlations

    Positive +
    Negative −
    No Correlation
    +
    Relationships +
    Strong ● + +
    Moderate ○ + +
    Weak ▽ +
    Direction of Improvement
    +
    + +
    Maximize ▲
    + +
    Target ◇
    − +
    Minimize ▼
    + −
    Column #    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
    Direction of Improvement    Customer Competitive Assesment
    Requirements
    Functional 

    Assignments / Case studies

    Volume of Books in library

       Competitor #1: Product Name

       Competitor #2: Product Name

       Competitor #3: Product Name

       Competitor #4: Product Name
    Work load of the teacher
    Learning Environment
    Communication Skill

    anecdotes by teacher
    Course Development

    Quality Standards

    Team  Dynamics
    Encouragement

    Methodology
       Maximum Relationship

    Knlwledge
       Customer Importance
       Relative Weight
       Weight Chart

    Customer 

       Our Product
    Requirements 
    (Explicit and 
       Row #

       Row #
    Implicit) 0 1 2 3 4 5
     

    1 ||||| 12% 8 3 Material


    ○ ○ ▽ ▽ ○ 5 4 1

    2 ||||| 12% 8 9 ABL


    ○ ▽ ▽ ● ▽ ▽ ▽ 5 3 2

    3 |||| 9% 6 9 Easy to understand


    ○ ○ ● ○ ○ 4 4 3

    4 ||||| 10% 7 3 Less Workload


    ▽ ▽ ○ 2 4 4

    5 ||||| 12% 8 3 Knlwledge


    ○ ▽ ▽ ○ 5 5 5

    6 ||||| 10% 7 3 Motivation


    ○ ▽ ○ 5 3 6

    7 |||| 9% 6 3 Appreciation
    ▽ ○ 4 3 7

    8 ||||| 10% 7 3 Oppertunities to learn


    ○ 5 4 8

    9 ||| 7% 5 3 Feedback
    ▽ ○ 4 4 9

    10 |||| 9% 6 9 Casual Enviornment


    ● ○ 3 4 10

    11 11

    12 12

    13 13

    14 Our Product 14
    Competitor #1
    15 Competitor #2 15
    Competitor #3
    Competitor #4
    16 16

    Target    

    Max Relationship    3 3 1 9 9 9 3 3 3 3 3 3
    Technical Importance Rating    61.765 61.765 22.059 126.47 148.53 105.88 75 89.706 64.706 85.294 35.294 57.353 0 0 0 0
    Relative Weight    7% 7% 2% 14% 16% 11% 8% 10% 7% 9% 4% 6% 0% 0% 0% 0%

    Weight Chart   
    |||||||
    ||||||

    |||||

    ||||

    ||||

    ||||
    |||

    |||

    |||

    |||
    |

       Our Product    5 5 2 4 5 5 4 5 4 5 5 5
       Competitor #1: Product Name    5 5 4 3 4 4 4 3 5 4 5 4
       Competitor #2: Product Name   
    Technical Competitive Assesment

       Competitor #3: Product Name   

       Competitor #4: Product Name   
    5

    Our Product
    4

    Competitor #1
    3

    Competitor #2
    Competitor #3
    2

    Competitor #4
    1
    0

    Template Revision: 0.9               Date: 4/23/2010
    Column #    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Christopher Battles

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