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EDUCATION
New York University, May 2019 GPA: 3.7, Dean’s List
Bachelor of Science in Media, Culture, Communications
EXPERIENCE
UX, Engagement, and Technology Intern, NYU Office of Student UX, New York, NY Sep 2018 - Present
■ Assist in execution of go-to-market strategy and user experience for “BobChat,” an artificial intelligence bot
■ Pull insight from user experience analytics to ideate new product features and iterations for “BobChat”
■ Collaborate with Experience Team to streamline existing product management systems and processes
■ Create usage and performance reports on Excel using BobChat analytics to measure success
Worldwide Marketing & Communications Intern, Mastercard, New York, NY Jun 2018 - Aug 2018
■ Created graphics to visually represent complex Mastercard cybersecurity initiatives for external/internal audiences
■ Communicated Mastercard product stories through creative written and visual content for internal/external use
(Ex: blog posts, articles, product pitch videos, UX design mockups, B2B product launch hero images)
■ Created end-to-end external communications strategy with goal to increase conversion rate for freelancers writers.
■ Consulted with internal and external sources (Ketchum) to develop well- researched and thorough strategies
■ Spearheaded partnership event with youth organization to brand Mastercard as tech company to rising workforce
Freelance Writer, Social Media Week, The Tab, & LinkedIn, New York, NY Jan 2016 - Jun 2017
■ Delivered 30+ articles for SMW informing brands on social marketing strategy tactics -- collectively 10,000+ shares
■ Emerged as #3 most viewed author of February for The Tab -- top story cumulated 10,000+ views
■ Featured article as a LinkedIn “Campus Voices” contributor received 350+ likes & shares
Resident Assistant, NYU Weinstein Hall, New York, NY Sep 2017 - Jan 2018
■ Surveyed residents to develop and execute a measurable engagement plan that addressed top three resident needs
■ Advised & mentored 33 freshmen residents while balancing coursework, leadership, and intern responsibilities
■ Planned, executed, promoted, and assessed outcome for hall events while managing program budget
■ Designed promotional graphics using Canva and Adobe Illustrator for hall events
Skills: HTML, CSS, Dreamweaver, Adobe Creative Suite Apps, Muckrack, Meltwater, Microsoft Office