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I wanted to get in touch to see if you would be interested in being sponsored post
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DA 87
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http://www.takesapp.com/
Looking for inormation on Enterprize package with API / calls.
Tsheets - Crews
Wanting to cut the cost to reduce the use of these 2 above application.
Summitascents international
scott@saiguides.com
030-396-3555
Called back Lyndon. Everything was normal. He just wanted some help on how to pick
up open shift
- on mobile app
- on Full version of the application.
Bruce here. I am following up with you with reference to my last email. I was
wondering if you've gone through the provided solution and if this ticket is all
good to be closed.
Closing this ticket here as we have not received any update after 2 follow ups from
the client.�
00281398
00270245
Spencer, Bruce
Steven Rine, Steven
Notification not showing full information
New
00251565
Spencer, Bruce
Terrazas, Becky
Text Notifications | Receiving SMS Notifications With Attachment (Spam)
New
sandygarcia878@gmail.com
garciasjeee@aim.com
lossingmelinda
00213926 - call back at 2 pm
Thank you for reaching out to Humanity Support. I see you got disconnected from
chat for some reason I cannot confirm. If you were reaching out to us in regards to
your payroll / paystub information, I would humbly request that you should re-
direct all your queries to your waitr inc. management. As this information in
confidential and Humanity app does not have access to it.
1-800-661-903
Bruce here from Humanity Support teams. I am following up with you in regards to
the sms character display issues. One of our techs was still investigating this
issue and they found out that this issue has also been highlighted on the T-Mobile
Support Forums.
I'm attaching T mobile support article "Text messages as html
attachments"�https://support.t-mobile.com/message/636421#636421�which states that T
Mobile iPhone users have the same problem.
It appears that this issue is still being worked on from T-Mobile. Therefore we can
now confirm that Humanity Services has nothing to do with this present Bug on the
T-Mobiles end.
However, my best guess is to try to change messages input mode settings to GSM
alphabet if this is available on your phone.
190189 - Melanie
00254318
ralph.aken@humanity.com
dr.weigle
Ali Subhani [1:24 AM]
Hello Team,
____________________
jessi -
jrpasawai@yahoo.com
Note : 2.i & 2.ii, can be skipped if Details Screenshot (for e.g.
https://www.whatismybrowser.com/) is provided
-----------------
Kindly fill the following details son I can sent you the updated SLA (Service Level
Agreenement), which would cover your concern regards the General Data protection
rule.
Our official Staement would be live on 25th May as per the deadline.
-----------------
If you cannot log in to your Humanity account or have forgotten your password, you
can follow these steps to reset it. Keep in mind that you'll need access to the
email address associated with your account.
Go to www.humanity.com/app
Click Forgot Password.
Enter your email address registered with your Humanity account because that�s where
you will receive an email with a password reset URL
Enter your email address registered with your Humanity account because that�s where
you will receive an email with a password reset URL
Check your email inbox/Spam folder. Humanity will immediately send a message to
your account's email address.
Click the reset link in that email.
Choose a new password and click Reset Password.
I hope this was helpful, in case if you require further assistance please feel free
to reach us back anytime.
-----------------
Bruce here from Humanity Support teams. I am following up with you in regards to
your reported issue with reference to shift trade/releasing not letting the
previously scheduled employee off from the scheduled shift.�
As per our development and testing teams, I would like to update you that the web
mobile version will soon be depreciated�i.e.�
www.humanity.com/iphone as all the issues that were being reported, were
originating from the same web mobile version.�
I would highly recommend you to please try using the full web version
i.e.�https://www.humanity.com/app/?fullapp=true or go to your respective mobile
platforms play/app store and install the latest Humanity Mobile App.
I hope that this clarifies any confusions. In case you need further assistance
please feel free to reach us back or simply let us know if you'd like to close this
ticket.�
-----------------
_________________________________Humanity Mobile**********
https://www.humanity.com/app/?fullapp=true
Tap here, you'd be taken to the full version of the application and once you access
your account
Thank you for reaching out to Humanity Support. Your feedback regarding the mobile
application is always welcomed.
Please feel free to let us know if there is something that we can be able to assist
you with in regards to the new Humanity mobile for employees.
Hi Deanna,�
Thank you for reaching out to Humanity Support. I hope that you are doing good. In
regards to your email, please note that the New Humanity Mobile application at the
moment does not offer the whole month view. However, stating the same I would like
to offer this alternate solution for you.�
Could you please click on the following link which will take you to the full
version of the application on mobile platform.�
https://www.humanity.com/app/?fullapp=true
This will enable you to access the full version of the Humanity app, view the
whole schedule in month view and lots more.�
If you require further assistance please feel free to reach me back anytime.�
I myself and my team will be looking forward to hear back from you soon so we can
forward the same to our mobile app development and testing teams for further
investigation on the issue.
_________________________________
WEB @ SMS
Bruce here. I am following up with you in regards to your conversation with Sid
from out chat team. You mentioned that your users are having issues while going
through texts from Humanity side. Sid went ahead and escalated this to the
Development and testing teams. As per their update it seems that It has been tested
with the content being sent via sms to users and no issue was found. This content
is injected to this notifications after is sent from Humanity. I know that this is
not a complete solution here, But I have a strong feeling that there is something
that has to do with the service provider for this user. Can you please ask this
user to reach out to their Mobile Service Provider and confirm if they have changed
anything ( protocols / Setup ) in their web2sms email gateway. Because all the sms
notifications that are sent to user numbers use this protocol.
I'll be looking forward to hearing back from you soon on this,
https://helpdesk.humanity.com/articles/knowledge/Humanity-Mobile-app
00249006
888-672-3677
_________________________________
---------------------------------
BUG FIX >>>>--------------------->
---------------------------------
_________________________________
I would like to mention here that Humanity app is a employee scheduling, time
clocking and employee management tool that is used by your management.
Bruce here from Humanity Support. I am following up with you in regards to your
reported issue Shifts Scheduled report for the timeline of any two weeks and you
try to Print it in Landspace mode, the employees are divided without any order..�
We've just been informed that the fix for the same has been applied and the issue
is no more.
I would humbly ask you to please check at your end and update in case the issue is
still persisting or is fixed.�
__________________________________
Bruce here from Humanity Support teams. I am following up with you in regards to
your email sent to Eve regarding your Rotational Shift Based schedule requirement.
Could it be a possibility that you can provide us with a best time to reach out to
you.
______________________________________________________________________________
Please take some time to rate your Humanity Customer Support experience.
______________________________________________________________________________
+==================================================
=====================================================
==================================================
Hello,
Bruce here from Humanity Support. I was just wondering if you've had a chance to
review the latest reply from me regarding your reported issue on 'Who is on (late)
now'.
I provided you an update some time ago but I've not heard back from you.
Bruce here from Humanity Support. I was just wondering if you've had a chance to
review the latest reply from me regarding your Data Dump request email. Just wanted
to confirm if I can close this ticket, as I never heard back from you.
=====================================================
===================================================
Hello,
Bruce here from Humanity Support. I was just wondering if you've had a chance to
review the latest reply from me. I provided you an update some time ago but I've
not heard back from you.
Just wanted to confirm if I can close this ticket, as I never heard back from you.
Thank you for reaching out to Humanity Support. In regards to your email, here are
some basic trouble shooting steps that may help you get rid of this issue.
http://www.miratelinc.com/inbound-call-centre-services/
https://www.higherring.com
CallCenterUSA-AZ
JOB STATUS
http://playitpk.net/watch/nJxQ2kUGJkA/video/simon-sineks-top-10-rules-for-success-
simonsinek.html
=
>>---->
=
For this I would humbly ask you to please go to the Humanity Community Forums page
and post your query as a feature request,
https://community.humanity.com/
Here is how you can post a feature request, and while doing so please make sure to
included the name of the service provider.
https://helpdesk.humanity.com/articles/knowledge/Community-Overview
Please note that this page is closely monitored from our development teams; the
more your request gets voted, the higher the chances are the it will be including
in our next upcoming feature releases
If you would like further assistance here or have any further questions please feel
free to connect with us as we are here 24/7 for your assistance.
https://www.youtube.com/watch?v=uvM1w99gvkU
+++++++++++++++++++++++++++++++++++++++++++
Thanks for reaching me out. I apologise for the delay however below are the
detailed videos related to Humanity Module.
Staff: https://www.youtube.com/watch?v=LOM63NdGqcg
ShiftPlanning: https://www.youtube.com/watch?v=ko2wFdmA4Ss
Leave: https://www.youtube.com/watch?v=u6hWMvxx9ts
Forecast: https://www.youtube.com/watch?v=pvNAgSM9JSw
Training: https://www.youtube.com/watch?v=V3Y8tZflvL0
Reports: https://www.youtube.com/watch?v=4OFUZNLEypo
Payroll: https://www.youtube.com/watch?v=l_N2rsV6jpY
Messaging: https://www.youtube.com/watch?v=1o0jmcj4yRA
https://www.youtube.com/watch?v=1CYjieJtbf8
This will become obsolete once the new all-in-one mobile app comes out, which is a
few weeks away, but it's a good resource currently.
Should you have any additional concerns, feel free to connect with me on my direct
line 415-570-2036 from 7 am - 4 pm PST (Mon - Fri).
I appreciate your patience and cooperation throughout the process. Have a great
day!
=-=-=-=-=-=-
30 th April - 6 pm shift
Specialist - Removed fromthe system =
_______________
00201047
anatg@gojuno.com
@[Shane Finley] With reference to your comments on ticker number 00197660 &
00200337
Please go through the latest example that this client has shared with us,
iPHONE 6
--------
kyle
hello fresh
Hi Paula,�
Thank you for reaching out to Humanity Support. Bruce here, I am not sure why we
got disconnected in the first place. Coming to your concern, where you were having
issues while logging in to the Humanity Station.�
I would like to let you know that,�
- for your Humanity Station app to work, your manager/supervisors must complete the
first prerequisite i.e. they need to setup time clock locations/terminal first
which will be replicated in the humanity station app, so this can work on your
iPad.�
https://helpdesk.humanity.com/articles/knowledge/Time-Clock-Location-Terminal
- at the moment, schedulers cannot access the settings section in the Humanity
Station where as 1'st joshpeh hospital
only a Manager can, however I can see that you do not have this (manager)
permission level assigned to you at the moment.�
https://helpdesk.humanity.com/articles/knowledge/Humanity-Station
I would humbly ask you to please reach out to someone in your management in regards
to the above mentioned. As you've not been given the required access level.�
Kind Regards,
Bruce Spencer
Dear captain,
I am the CEO of a startup based in Odense, Denmark and we're making a new SEO tool
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If yes: We still have some BETA spots left and you can sign up fast here:
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