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code Problem How to fix SB # Ref # Parts No. F/W PackVCut off mo Cut off serial number (empty)
0000 Wire from primary feed unit may be brokenCheck if wire is pinched at right c 3NJ-000B277 N/N - 201108 N3L1803519 (PF-730)

A piece of jamed paper remains in the AKUpgrade firmware when problem arTBI-0003TBI F/W TBD 201201 #N/A

A piece of jamed paper remains in the PF Cassette slide out mechanism will TBI-0004TBI TBD - 201201 #N/A
This time, the following are changed as a Check if wire is pinched at right c 3NJ-000B312 N/N - 201109 #N/A
Incomplete insertion of FFC(Engine YC6, Check the FFC cable NSB-001- - - - -
Incomplete insertion of FFC(Engine YC4, Check the FFC cable NSB-001- - - - -
Incomplete insertion of FFC(Engine YC5, Check the FFC cable NSB-001- - - - -
0100 The display remains at Scanning originals Firmware upgrade (Upgrade Pack Ver.
2LC-011D089
V5.00) F/W V5.00 201212 #N/A

0131 Set it in 1.5sec at error detection time o Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A

0180 Revised software because C0180 may notUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI

N491Y02464

N4Q1X00421

Note when replacing the main board (C0181. Execute maintenance mode U004
2K3-001
t B137 N/N - Non #N/A
0200 The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI

N491Y02464

N4Q1X00421
0300 J0300 (Paper is not ejected completly) maConfirm that a bearing enters sure3NB-001B455 303NB94170 PARTS REL
- RunningCHInformation only
The shape of the screw hole is cha3NB-001C032 N/N - RunningCH#N/A
0501 The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
It becomes the non-forwarding in paper s It supplies a separation pulley pre 2LC-008C124 302K906740 SPRING R - Non #N/A
Load is applied to the separation roller Change the shape separation roll 2LK-000 D237 302LC06111 HOLDER - 201310 #N/A
0502 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, (empty)
Feed-Roller  302K906350 PULLEY
check or clear Non
the count number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
Load is applied to the separation roller Change the shape separation roll 2LK-000 D237 302LC06111 HOLDER - 201310 #N/A
0503 Wire from primary feed unit may be brokenCheck if wire is pinched at right c 3NJ-000B277 N/N - 201112 N3L1803519 (PF-730)
It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, (empty)
Feed-Roller  302K906350 PULLEY
check or clear Non
the count number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
This time, the following are changed as a Check if wire is pinched at right c 3NJ-000B312 N/N - 201109 #N/A
0504 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement,
Feed-Roller  302K906350 PULLEY
check or clear
(empty)
the count
Non
number
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
of#N/A
U901 Paper Feeding Counter 。
0505 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to
NSB-000-
black one. At replacement, (empty)
Feed-Roller  302K906350 PULLEY
check or clear Non
the count number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。

0506 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A

Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, (empty)
Feed-Roller  302K906350 PULLEY
check or clear Non
the count number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
0507 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, - the count
Feed-Roller  302K906350 PULLEY
check or clear Non
number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
(empty) Non #N/A
0509 Corrective measures for the MPF no-feedFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03,Enh 201202 #N/A
050x Paper may move by inertia at paper feed rFirmware upgrade (Upgrade Pack Ver. 2LC-011D089
V5.00) F/W V5.00 201212 #N/A
0513 Wire from primary feed unit may be brokenCheck if wire is pinched at right c 3NJ-000B277 N/N - 201108 N3L1803519 (PF-730)
This time, the following are changed as a Check if wire is pinched at right c 3NJ-000B312 N/N - 201109 #N/A
0519 J0519 may occur in continuas banner pri Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
051X Mismatch with the size detection with trueCorrect use of Special Paper, instal2LC-002B287 302K909251 LEVER SID- 201107 N4K1900181
N441800888
N3Y1700742
N4V1700138
N4Q1700203
N2Q1701202
N2K1900868
N2E1700552
N291700441

N4E17000131

#N/A

0523 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A

Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, - the count
Feed-Roller  302K906350 PULLEY
check or clear Non
number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
0524 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, - the count
Feed-Roller  302K906350 PULLEY
check or clear Non
number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
0525 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement, - the count
Feed-Roller  302K906350 PULLEY
check or clear Non
number of#N/A
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
U901 Paper Feeding Counter 。
0526 Poor paper feed with paper Leading edge, Replace the pulley of PF section to NSB-000-
black one. At replacement,
Feed-Roller  302K906350 PULLEY
check or clear- the count
Non
number
FEED、Retard-Roller 302K906360、Pickup-Roller 302K906370
of#N/A
U901 Paper Feeding Counter 。
0527 It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
0545 Paper feed failure (no feed jam, (J0545) Hole on holder plate is relocated a3NG-000B264 303NG06331 PLATE R - 201105 #N/A
Base of PF-770 is out of the level or def The shape change of the base.StreTBI-0005- N/N - TBI #N/A
It becomes the non-forwarding in paper s 0 2LC-008C124 302K906740 SPRING R - Non #N/A
When use PF-770, paper miss feed (no pap Replace 303NG94011 PARTS FEED 3NG-000C024
UNIT SP if the 303NG94011
production ofPARTS
machineFEE
is- before 2011
201201
Dec。 #N/A
0555 Base of PF-770 is out of the level or def The shape change of the base.StreTBI-0005- N/N - TBI #N/A
05X8 At the time of a duplex printing, the Dupl Change the PI sensor to the thing 2LC-008C126
w PARTS CONVEYING H/L - 201204 #N/A
0630 C0630 may be caused by SATA cable abno Please change SATA cable. (the s2LC-007C103 Please change SATA cab - 201203 Information only
Reviseed software because C0630 may occu Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421

0640 C-0640 error message Poor in the reading and writing by PCI-0308C037 302LC93160 PARTS ST- 201202 N2Q2208393

N2K2202376

N2E2202280
N292201626

N4V2300721

N4Q2300615

N492203465

N442202788
N3Y2203058
N4E2200204
N4K2300276
C0640 may be caused by SATA cable abno
Please change SATA cable. (302K2LC-007C103 Please change SATA ca- 201203 Information only

HDD(302LC9316_/302LC9K16_) is damaged,
Fora HDD fixed reinforcement, it is 2LC-011D059
changed the fixation
302LC93161
to the metal
PARTS
mountSTORAGE
of- the HDDDEVICE
201202
to the pin
SP、302LC9K161
N2Q2208393
+ damper rubber
PARTS
fixation
STORAGE
by screwDEVICE
fixation. SP
( 302LC93161
for KDKR only
PARTS STORAGE DEVICE SP、302LC9K161 PARTS ST

N2K2202376

N2E2202280

N292201626
N4V2300721

N4Q2300615

N492203465

N442202788

N3Y2203058

N4E2200204

N4K2300276

0980 C0980 Replace FEED1PCB (302K994181/PAR


2LH-000B457 N/N - Non Information only

Incomplete insertion of FFC(Engine YC6, Check the FFC cable NSB-003- - - - -

1030 Wire from primary feed unit may be brokenCheck if wire is pinched at right c 3NJ-000B277 N/N - 201108 N3L1803519 (PF-730)

This time, the following are changed as a Check if wire is pinched at right c 3NJ-000B312 N/N - 201109 #N/A

1050 If shifting the wire hook position, Casset Strength up of the pulley and preve
3NG-000C168 303NG94100 PARTS PU201205 #N/A

1305 Base of PF-770 is out of the level or def The shape change of the base.StreTBI-0005- N/N - TBI #N/A
1311 Middle sensor stay jam;Paper stop after paFirmware upgrade (Upgrade Pack Ver.
2LC-011D089
V5.00) F/W V5.00 201212 #N/A

1315 Base of PF-770 is out of the level or def The shape change of the base.StreTBI-0005- N/N - TBI #N/A

13XX Clutch at feed section may be turned on th


If clutch motion is checked, execu2LF-000 B303 N/N - Non Information only
Corrective measures for the J13xx/15xx. 2( brake sheets (302K931560 PAD2LC-009C244 302K931560 PAD ROLLER - 201208 N2Q2818028
ROLLER) are added to the guide for the vertical paper conveying roller in order to increase the load of the vertical paper conveying roller.
N2K2904203
N2E2905428

N292902983

N4V2901256

N4Q2900957

N492808762
N442904761
N3Y2909387
N4E2800399
N4K2800397
Wires may partly contact the clutch if thePlease twist the wires together to2LC-010C316 - - 201203 -
14XX Wires may partly contact the clutch if thePlease twist the wires together to2LC-010C316 - - 201203 -
1502 A paper feed sensor does not turn ON by Replace 302N706500 ACTUATOR2LC-012D148
FEED LOW 302N706500 ACTUATOR - FEED LOW 201307 #N/A
1503 Feed roller may be driven depending on fi Check if there is a gap between the
3NJ-000B354 N/N - Non Information only
A paper feed sensor does not turn ON by Replace 302N706500 ACTUATOR2LC-012D148
FEED LOW 302N706500 ACTUATOR - FEED LOW 201307 #N/A
1504 Feed roller may be driven depending on fi Check if there is a gap between the
3NJ-000B354 N/N - Non Information only
A paper feed sensor does not turn ON by Replace 302N706500 ACTUATOR2LC-012D148
FEED LOW 302N706500 ACTUATOR - FEED LOW 201307 #N/A
1512 Paper conveying sensor stay jam;Paper ma Firmware upgrade (Upgrade Pack Ver.
2LC-011D089
V5.00) F/W V5.00 201212 #N/A
302K931560 PAD ROLLER
15XX Corrective measures for the J13xx/15xx. 2( brake sheets (302K931560 PAD2LC-009C244
ROLLER) are -
added to the guide for the vertical 201208
paper N2Q2818028
conveying roller in order to increase the load of the vertical paper conveying roller.
N2K2904203
N2E2905428
N292902983
N4V2901256
N4Q2900957
N492808762
N442904761
N3Y2909387
N4E2800399
N4K2800397
1800 Wire from primary feed unit may be brokenCheck if wire is pinched at right c 3NJ-000B277 N/N - 201108 N3L1803519 (PF-730)
This time, the following are changed as a Check if wire is pinched at right c 3NJ-000B312 N/N - 201109 #N/A
1904 A paper feed sensor does not turn ON by Replace 302N706500 ACTUATOR2LC-012D148 FEED LOW 302N706500 ACTUATOR
- FEED LOW
201307 #N/A
210X CASS Lock Replace DV Unit NSB-001- DV Unit - - #N/A
2201 The fuser warm-up may not be completedUpgrade
an firmware when problem ar2LC-002B290 F/W V2.02 201107 N331801168 (DF-790)
#N/A
Revised software because may display C22
Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
2203 The C2203 [Drum motor steady-state error]
Upgrade firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
Because load to turn Drum by the influen Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
Color drum motor is changed to one with iReplace 302LK94100 PARTS DRU2LN-000B162 302K394200 PARTS M - 201105 N2Q1600629
N2K1600426
#N/A
Load of drum motor may increase from abraReplace 302LK94100 PARTS DR 2LN-000B371 302LK94100 PARTS D - Non #N/A
2211 Incomplete insertion of FFC(Engine YC5, Check the FFC cable NSB-002- - - - -
22XX The turnning load increase of a drum or the
Software up -date. (Upgrade PackNSB-001-
Ver. V3.01), or Replace
F/W Drum unit, EngineV3.01
PCB. TBI #N/A
2300 When detect it with JAM, Assume it only Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
The fuser drive motor has been changed 1. Please upgrade the firmware to 2LC-004B430 302K994321 PARTS M - 201202 #N/A
2730 Poor Conveyng unit connector contact orReplace Conveyng unit connector NSB-000-
o Conveyng unit drower - TBI #N/A
(Fuser motor error) errors. Reattach PI sensor. NSB-000- N/N - 201110 #N/A
2770 Depending on tolerance of primary transfeThe shape of the adjusting cam is 2LC-001B220 302LC93102 TR-8505 - 201106 N2E1600241
N291600349
N2Q1500532
N2K1600473
#N/A
Check state of transfer belt skew with maOnce slowly pull out and push in pr2LC-002B351 N/N - Non Information only
Added re-try processing to have possibilitUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
If screw for DF connecting plate (M4X30_si
Check if screw attaching the front3NB-000B244 Screw M4X20(黒色) - 201107 #N/A
Service bulletin No.2LC-0004(B125) informe
Replace 302LC93102 TR-8505 or 2LC-000B151 302LC93102 TR-8505 - 201107 N2Q1600629
N2K1600426
N2E1600241
N291600349
#N/A
When the position correction sensor of the
The seals are affixed for preventi 2LC-009C268 TR-8505 replace - 201209 N2K2904203
N292902983
N2Q2918849
N2E2905697
N4E2900408
 
Because tension of the belt anterioris is pReplace a shutter spring for a wea2LC-012D196 302K923350 - 201308 N4E3800610
N4K3800803
#N/A
302K923350 Shutter spr- 201308 L873804079
L8B Next
L8F3901166
L8K3901161
#N/A
3100 If the abnormal image/Noise or the servicPlease strengthen the belt's scann2N4-000 D154 - - - #N/A
3200 The digital transistor in the CCD power suReplace ARTS PWB MAIN ASSY 2K3-001 B292 302K394xxx PARTS PW- 201104 #N/A
3415 JAM may be caused by poor return of theThe shape of the spring. Has be 3NL-000C059 303NL06510 SPRING ACTUATOR
- 201202
PI #N/A
3416 JAM may be caused by poor return of theThe shape of the spring. Has be 3NL-000C059 -
303NL06510 SPRING ACTUATOR 201202
PI #N/A
Feed roller may be driven depending on fi Check if there is a gap between the
3NJ-000B354 N/N - Non Information only
3417 JAM may be caused by poor return of theThe shape of the spring. Has be 3NL-000C059 -
303NL06510 SPRING ACTUATOR 201202
PI #N/A
Feed roller may be driven depending on fi Check if there is a gap between the
3NJ-000B354 N/N - Non Information only
3615 JAM may be caused by poor return of theThe shape of the spring. Has be 3NL-000C059 -
303NL06510 SPRING ACTUATOR 201202
PI #N/A
3616 JAM may be caused by poor return of theThe shape of the spring. Has be 3NL-000C059 303NL06510 SPRING ACTUATOR
- 201202
PI #N/A
3617 JAM may be caused by poor return of theThe shape of the spring. Has be 3NL-000C059 -
303NL06510 SPRING ACTUATOR 201202
PI #N/A
4001 Revision of the hold time for the stepping Firmware upgrade(Upgrade Pack Ver.
2LC-009C255 F/W V4.00 201208 N2Q2615512
N2K2703548
N2E2704676
N292702598
N4V2600916
N4Q2600794
N492607216
N442704108
N3Y2706627
N4E2600334
N4K2600327
4003 Incomplete insertion of FFC(Engine YC12 Check the FFC cable NSB-002- - - - -
4004 Incomplete insertion of FFC(Engine YC12 Check the FFC cable NSB-002- -303NJ94032 PARTS PRIMARY
- -
FEED UNIT -HI SP
400X A) Check side cursor B) Check skew fee A) Adjust side cursor B) Adjust sk2LC-001B213 303NF94152 PARTS PRIMARY
- FEED
201106
UNIT #N/A
HI SP
40XX Wires may partly contact the clutch if thePlease twist the wires together to2LC-010C316 -303NJ94011 PARTS COVER
- FEED LOW ASSY
201203 - SP
4101 Incomplete insertion of FFC(Engine YC11 Check the FFC cable NSB-002- - - - -
4105 JAM4105 may occur when continuously prin Upgrade firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
4109 When feeding A4 lateral or Letter lateral sOuter diameter of the pulley of th 2KZ-002B369 302MV24030 PULLEY M- 201110 #N/A
411X Paper leading edge fold in Z-shape or J4 The angle of bending of the metal 2LC-011D058 302K924081 PLATE GU- 201106 N2Q1600629
N2K1600426
N2E1600241
N291600349
420X Paper leading edge fold in Z-shape or J4 The angle of bending of the metal 2LC-011D058 302K924081 PLATE GU- 201106 N2Q1600629
N2K1600426
N2E1600241
N291600349
When Jam(J420x,J421x) occurred in a fuser
Firmware upgrade (Upgrade Pack Ver.
2LC-012D135
V5.01)(Zeus,Gaia
F/Wonly) V5.01 201306 N4V3501694
N4Q3501537
N493518400
#N/A
421X Feedshift lower guide fails in its motion s Affix spacers to drive plate in ord 2LC-003B405 302LC94031 PARTS Exit
- Unit B 201111
SP N491Y02575
302LH94271 PARTS Exit Unit B SP
N441Y02505
N3Y1Y02250
N2Q1Y04713
N2K1Y01351

N2E1Z01654

N291Y01346

Parmanent measures for jam due to eject Replace Exit Unit B (Change G 2LC-004B438 302LC94031 PARTS Exit
- Unit B 201111
SP, 302LH94271 PARTS
N491Z02760 Exit Unit B SP

N441Z02675

N3Y1Z02481
N2Q1Z05760

N2K1Z01703

N2E2101916

N292101494

Poor in movement of actuator for fuser paAdd spacer to Actuator mount an TBI-0006- 302K994C40 Parts Cut - - #N/A

jam at the fuser separator claws (5500i only) 2LC-011D089


Firmware upgrade (Upgrade Pack Ver. F/Wto lower the fuser temperature
V5.00).The mode V5.00 201212 #N/A in the U161 to prevent the jam at the separator claws with low stiffness paper , etc. that are not good for th
is implemented

When Jam(J420x,J421x) occurred in a fuser


Firmware upgrade (Upgrade Pack Ver.
2LC-012D135
V5.01)(Zeus,Gaia
F/Wonly) V5.01 201306 N4V3501694

N4Q3501537

N493518400

#N/A

Dose not return the actuator due to therm(Provisional measures)-Add the c 2K9-002 C155 302K994C40 Parts Cut - 201206 N4V2300721
N4Q2300615
N4K2300276
N4E2400310
42XX J42xx jam (Fuser eject sensor non arrival Increase the margin with [Lead] o 2LF-002 D053 - - N/A -
2K9-003 D136 - - - N4E3600572
N4K3600753
2K9-003 D042 - - - -
Add the "Toner Stain Reduce" mode in theFirmware upgrade (Upgrade Pack V2LC-012D265 F/W
302LC28211 ACTUATOR Ver.SWITCHBACK
V7.00201312 #N/A
430X When using 3-hole pre-punched paper, MisChange shape of SW back sensor actuator(302LC28211
2LC-009C214 302LC28023 FRAME EXIT TBI UPPER201208 N492808762
Soft Change.
302LC28221 GUIDE ACTUATOR N2E2805224
N292802825
N442804422
N3Y2808533
#N/A
The shape of the actuator of the switchback sensor and Firmware are changed.
Paper tear/jam of at the switchback section due to overlap of the actuator 2K9-002
switchingC245
the switchback
302K994662 PARTS V4.00E
sensor/regist sensor
EXIT UNIT
and A201209
theSP,
center N4E2900408
(302K928021
hole of 3-hole
FRAME pre-punched
EXIT UPPER,
paper.
302K928091
 and the ACTUATOR
horizontal line
SWITCHBACK)
on the image at
F/WtheV4.00E
paper rear side. (When using 3-hole
302K994662 PARTS EXIT UNIT A SP, (302K928021 FRAME EXIT UPPER, 302K928091 ACTUATOR SWITCHBACK) F/W V4.00E
N4V2901301
N4Q2901016

N4K2900582

4311 J4311(Paper Stop JAM at Duplex sensor SW


1) actuator does ON surely even 2LC-008C154
th 302LC9xxxx
302LC28211 ACTUATORFK-UNIT 201205
SWITCHBACK #N/A
Change shape of SW back sensor actuator(302LC28211
431X When using 3-hole pre-punched paper, Mis 2LC-009C214 302LC28023 FRAME EXIT
TBI UPPER201208 N492808762
Soft Change.
302LC28221 GUIDE ACTUATOR N2E2805224
N292802825
N442804422
N3Y2808533
#N/A
The shape of the actuator of the switchback
2K9-002 C245sensor and Firmware are changed.
V4.00E 201209 N4E2900408
Paper tear/jam of at the switchback section due to overlap of the
302K994662 PARTS actuator
EXIT UNIT Aswitching the switchback
SP, (302K928021 302K994662 PARTS
FRAMEsensor/regist
EXIT UPPER,sensor
EXIT UNIT
and A
302K928091the
SP,
center
(302K928021
ACTUATORhole of 3-hole
FRAME pre-punched
SWITCHBACK) EXIT UPPER,
F/W paper.
302K928091
V4.00E  and the ACTUATOR
horizontal line
SWITCHBACK)
on the image at
F/WtheV4.00E
paper rear side. (When using 3-hole
N4V2901301
N4Q2901016
N4K2900582
440X If roller (PARTS ROLLER DU UP) at conveyiReplace with new parts (PARTS ROL 2LC-003B402 PARTS CONVEYING H/L
302LC28211 ACTUATOR - SWITCHBACK
TBI #N/A
Change shape of SW back sensor actuator(302LC28211
When using 3-hole pre-punched paper, Mis 2LC-009C214 302LC28023 FRAME EXIT TBI UPPER201208 N492808762
Soft Change.
302LC28221 GUIDE ACTUATOR N2E2805224
N292802825
N442804422
N3Y2808533
#N/A
Thedue
Paper tear/jam of at the switchback section shape of the actuator
to overlap of the switchback
of the actuator 2K9-002 sensor
switchingC245
the and Firmware
switchback are changed.
302K994662 PARTS
sensor/regist sensor
EXIT
V4.00E
UNIT
and A
the
201209
SP,
center
(302K928021
hole
N4E2900408
of 3-hole
FRAME pre-punched
EXIT UPPER,
paper.
302K928091
 and the ACTUATOR
horizontal line
SWITCHBACK)
on the image at
F/WtheV4.00E
paper rear side. (When using 3-hole
302K994662 PARTS EXIT UNIT A SP, (302K928021 FRAME EXIT UPPER, 302K928091 ACTUATOR SWITCHBACK) F/W V4.00E
N4V2901301
N4Q2901016
N4K2900582
44XX The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
Jam may occur at duplex copy due to chatUpgrade firmware when problem ar2LC-002B321 F/W V2.03 201109 TBI
N491902028
N441901808
N4V1900386
N4Q1900395
N2Q1902592
N2K1900955
N291901030
N4K1900181
N4E1900145
At the time of a duplex printing, the Dupl Change the PI sensor to the thing 2LC-008C126
w PARTS CONVEYING H/L- 201204 #N/A
460X Parmanent measures for jam due to eject Replace Exit Unit B (Change G 2LC-004B438 302LC94031 PARTS Exit
- Unit B 201111
SP TBI
302LH94271 PARTS Exit Unit B SP
N491Z02760
N441Z02675
N3Y1Z02481
N2Q1Z05760
N2K1Z01703
N2E2101916
N292101494
461X Breakage of the relay conveying unit receReinforcing ribs are added to the r2LF-000 C017 302LF28091->2 FRAME- 201201 N4Q2100481
N4V2100597
N4E2200189
N4K Next Production
When the posterior boss of the AK drive uThe strength of the resin frame of2LC-007C080 303NB94200 PARTS DRI- 201203 N4Q2100481
N4V2100597
N4E2200189
N341Z23316 (AK-730)
N4K 次回生産
46XX A stepping motor does stop or slow down Upgrade firmware when problem arTBI-0001TBI TBD - TBI #N/A
470X Feedshift lower guide fails in its motion s Affix spacers to drive plate in ord 2LC-003B405 302LC94031 PARTS Exit - Unit B 201111
SP N491Y02575
302LH94271 PARTS Exit Unit B SP
N441Y02505
N3Y1Y02250
N2Q1Y04713
N2K1Y01351
N2E1Z01654
N291Y01346
Parmanent measures for jam due to eject Replace Exit Unit B (Change G 2LC-004B438 302LC94031 PARTS Exit - Unit B 201111
SP N491Z02760
302LH94271 PARTS Exit Unit B SP
N441Z02675
N3Y1Z02481
N2Q1Z05760
N2K1Z01703
N2E2101916
N292101494
471X I make a delay of 100msec from "JOB separ Firmware upgrade (Upgrade Pack V2LC-006C050 F/W
302LC28211 ACTUATOR V3.03 201202
SWITCHBACK #N/A
Change shape of SW back sensor actuator(302LC28211
When using 3-hole pre-punched paper, Mis 2LC-009C214 302LC28023 FRAME EXIT TBI UPPER201208 N492808762
Soft Change.
302LC28221 GUIDE ACTUATOR N2E2805224
N292802825
N442804422
N3Y2808533
#N/A
The shape of the actuator of the switchback sensor and Firmware are changed.
Paper tear/jam of at the switchback section due to overlap of the actuator 2K9-002
switchingC245
the switchback
302K994662 PARTS
sensor/regist sensor
EXIT
V4.00E
UNIT
and A
the
201209
SP,
center
(302K928021
hole
N4E2900408
of 3-hole
FRAME pre-punched
EXIT UPPER,
paper.
302K928091
 and the ACTUATOR
horizontal line
SWITCHBACK)
on the image at
F/WtheV4.00E
paper rear side. (When using 3-hole
302K994662 PARTS EXIT UNIT A SP, (302K928021 FRAME EXIT UPPER, 302K928091 ACTUATOR SWITCHBACK) F/W V4.00E
N4V2901301
N4Q2901016
N4K2900582
490X Breakage of the relay conveying unit receReinforcing ribs are added to the r2LF-000 C017 302LF28091->2 FRAME- 201201 N4Q2100481
N4V2100597
N4E2200189
N4K Next Production
When the posterior boss of the AK drive uThe strength of the resin frame of2LC-007C080 303NB94200 PARTS DRI- 201203 N4Q2100481
N4V2100597
N4E2200189
N341Z23316 (AK-730)
N4K 次回生産
JAM490x: It is non-arrival JAM to BR co Replace 303P028181 GUIDE PRESS 3P0-000
R D175 303P028181 GUIDE PR - 201308 #N/A
491X The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
Rotary defectiveness happens, and JAM isFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
If the bushing at the AK (bridge) eject se The bushing is changed to one with2LC-005C038 302K324450 BUSH 6 - 201105 #N/A
49XX A stepping motor does stop or slow down Upgrade firmware when problem arTBI-0001TBI F/W TBD 201201 #N/A
When widely opening upper guide of horizon A fixation film is added so that su 2LF-000 B355 302LF28770 SHEET HINGE
- STOPPER
201110 N4Q1X00421
N4V1Y00423
N4K1X00232
N4E1X00172
#N/A
Following is changed as corrective measurReplace 302LF94010 PARTS ROLLER 3NB-000B235 302LF94010 PARTS ROLLER
- RELAY MIDDLE
201104 SP
#N/A
302LF94030 PARTS ROLLER RELAY EXIT MIDDLE SP
5001 Measures against JAM5001 (Bridge conveyi Firmware upgrade (Upgrade Pack V2K3-001 B124 F/W V2.00 201104 #N/A
Firmware upgrade (Upgrade Pack V2K0-000 B128 F/W V2.00 201104 #N/A
500X If the bushing at the AK (bridge) eject se The bushing is changed to one with2LC-005C038 302K324450 BUSH 6 - 201105 #N/A
501X The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
If the bushing at the AK (bridge) eject se The bushing is changed to one with2LC-005C038 302K324450 BUSH 6 - 201105 #N/A
50XX When widely opening upper guide of horizon A fixation film is added so that su 2LF-000 B355 -
302LF28770 SHEET HINGE 201110
STOPPER N4Q1X00421
N4V1Y00423
N4K1X00232
N4E1X00172
#N/A

Heat of the roller rubber. Diachronic dete Change the materials of the roller 3NB-000B235 302LF94010 PARTS RO- 201104 #N/A

510X If the bushing at the AK (bridge) eject se The bushing is changed to one with2LC-005C038 302K324450 BUSH 6 - 201105 #N/A

Install MCH incorrectry Re-install MCH,Check Drum rotatiNSB-000- F/W or Engine PCB V3.01 TBI #N/A
511X A metal plate of the upper cover inside anI add a notch to a metal plate of t 2LC-006C076 302LF28621 PLATE RE - 201203 TBI
If the bushing at the AK (bridge) eject se The bushing is changed to one with2LC-005C038 302K324450 BUSH 6 - 201106 #N/A
302K324450 BUSH 6 - 201105 #N/A
it is so improved that the conveying guideThe twist coil spring is added to 2LC-005C026 302LF28810 SPRING-T- TBI N342125047(AK-730)
N4V2300721
N4K2300276
N4E2200189
N4Q2200549
Inner paper conveying guide may come offInstall
u eject unit along front and 2LC-001B221 N/N - Non #N/A
51XX When widely opening upper guide of horizon
A fixation film is added so that su 2LF-000 B355 -
302LF28770 SHEET HINGE 201110
STOPPER N4Q1X00421
N4V1Y00423
N4K1X00232
N4E1X00172
#N/A
Heat of the roller rubber. Diachronic dete Change the materials of the roller 3NB-000B235 302LF94010 PARTS RO- 201104 #N/A
6020 When the state that it is not performed prUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
6030 the servcie call error depending on the e Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
The service call error condition below is Firmware upgrade (Upgrade Pack V2LC-007C087 F/W V3.06 201203 #N/A
The cases that a sensed temperature of F/W (V3.03),Fuser Unit, Engine, IHNSB-001-
PCB, IH Coil. F/W or Fuser Unit,EngineV3.03 TBI #N/A
6050 Detect J6050 when open/close finisher cFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
The cases that a sensed temperature of Voltage drop checking, F/W (V3.03),Fuser
NSB-001- F/WIHorPCB,
Unit, Engine, Fuser
IHUnit,Engine
Coil. V3.03 TBI #N/A
60XX A release hook of AK. And boss part to fi A shape change of AK release hook 2LC-003B395 303NB94210 PARTS GUI - 201112 #N/A
Heat of the roller rubber. Diachronic dete Change the materials of the roller 3NB-000B235 302LF94010 PARTS RO- 201104 #N/A
610X When paper is carried in to the DF, the ti Change a guide shape of it 3NB-002C086 303NB94250 PARTS GU- 201203 N332307851(DF-790)N332408028(DF-790B)No Productin(DF-770)N312407060(DF-770B)
Paper is caught by the convex of welding   PH-7B:N351700282 and after NSB-000- Punch Unit - TBI #N/A
  PH-7C:N371701264 and after 303NB07170 SHEET FEED IN A
6110 A reflective PI sensor is used for DF ent Affix sheet (303NB07170 SHEET 3NB-000B352 - TBI #N/A
303NB07180 SHEET FEED IN B
Corrective measures for the dog ear with Add film 2pcs 302LF28820 SHEET2LC-003B395 302LF28820 SHEET RE - 201111 N4K1Z00260
N4E1Z00185
N4V1Z00575
N4Q2100481
#N/A
JAM6110 when F/W miss mutch combinatio Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
6111 Corrective measures for the dog ear with Add film 2pcs 302LF28820 SHEET2LC-003B395 302LF28820 SHEET RE - 201111 N4K1Z00260
N4E1Z00185
N4V1Z00575
N4Q2100481
#N/A
611X When paper is carried in to the DF, the ti Change a guide shape of it 3NB-002C086 303NB94250 PARTS GU- 201203 N332307851(DF-790)N332408028(DF-790B)No Productin(DF-770)N312407060(DF-770B)
Paper is caught by the convex of welding   PH-7B:N351700282 and after NSB-000- Punch Unit - TBI #N/A
  PH-7C:N371701264 and after
6120 C6120 (fuser press thermistor 4 high tempe Add a protection film to the termina
2LC-012D152 Fuser Unit - 201307 #N/A
6130 C6130 error may appear when power is turn Firmware upgrade (Upgrade Pack V2K0-000 B128 F/W V2.00 201104 #N/A
6200 If the flange key of the bush gets under Replace Fuser Unit (Item number e2K9-002 C236 定着ユニット交換(末尾4- 201208 N4E2800399
N4K2800397
N4V2801186
N4Q2800913
A fixation belt may be damaged. Caused by Replace
in the Fuser unit NSB-001- - - - #N/A
6300 A reflective PI sensor is used for DF ent Affix sheet (303NB07170 SHEET 3NB-000B352 303NB07170 SHEET FEED
- IN A TBI #N/A
303NB07180 SHEET FEED IN B
630X Adjusting position of sensor to widen nip 1) Change of sensor fitting part t 3NB-001B403 N/N - TBI N311Y03676 (DF-770 )N331Y04303 (DF-790)
Paper is pulled in more and it is fold in t Adjust position of sensor when pr 3NB-000B318 N/N - 201108 #N/A
6310 DF middle eject sensor stay jam If paper iUpgrade firmware when problem ar2LC-002B290 F/W V2.02 201107 N331801168 (DF-790)
#N/A
JAM6310 when F/W miss mutch cmvination Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
651X Adjusting position of sensor to widen nip 1) Change of sensor fitting part t 3NB-001B403 N/N - TBI N311Y03676 (DF-770 )N331Y04303 (DF-790)
Paper is pulled in more and it is fold in t Adjust position of sensor when pr 3NB-000B318 N/N - 201108 #N/A
6600 Retry at the time of the printing end at Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
The bearing in the fuser unit may be brok As the corrective measures for the2K9-001 C062 Washer - 201201 #N/A
Check the assembling condition of the Feeds
Re-insert the shaft into level NSB-000- Non - TBI #N/A
If the flange key of the bush gets under Replace Fuser Unit (Item number e2K9-002 C236 定着ユニット交換(末尾4- 201208 N4E2800399
N4K2800397
N4V2801186
N4Q2800913
The fuser drive motor has been changed 1. Please upgrade the firmware to 2LC-004B430 302K994321 PARTS M - 201202 #N/A
A fixation belt may be damaged. Caused by Replace
in the Fuser unit NSB-001- - - - #N/A
6610 DF middle eject sensor stay jam If paper iUpgrade firmware when problem ar2LC-002B290 F/W V2.02 201107 N331801168 (DF-790)
#N/A
6620 The motor excitation time is currently se Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
6710 the mesh of gears is not engaged after set Replace 303ND02281 FULCRUM PLATE RELEASE
NSB-000- 303ND02281 FULCRUM - PLATE RELEASE
TBI #N/A
303ND02360 PIN HOOK BOOKLET 303ND02360 PIN HOOK BOOKLET
If BF is strongly pushed in when inserting Replace Pin. 3ND-000B212 N/N - Non #N/A
6720 If contact failure of connector at belt ro Handle wires as harness is sagging2LF-000 B324 N/N - Non #N/A
SC6720 error (IH fuser belt rotation error)This content is for corrective me 2LF-000 B345 FK-670X,FK-870X - 201108 #N/A
If the flange key of the bush gets under Replace Fuser Unit (Item number e2K9-002 C236 定着ユニット交換(末尾4- 201208 N4E2800399
N4K2800397
N4V2801186
N4Q2800913
A fixation belt may be damaged. Caused by Replace
in the Fuser unit NSB-001- - - - #N/A
6730 Cooling may become insufficient because Adddu the Outer filter (302N494240 2FN4-001 E008 302N494240 Filter Assy- N/A #N/A
6770 After instructions of the less than 200W Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
When, after IH heater remote ON, a state Voltage
w drop checking, F/W (V3.03),Fuser
NSB-001-
Unit, Engine,
Power
IH PCB,
drop, IH
Fuser
Coil.Unit,E- TBI #N/A
6910 In the case of print at the time of the si Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
6920 Incomplete insertion of FFC(Engine YC7 Check the FFC cable NSB-002- - - - -
6940 Incomplete insertion of FFC(Engine YC5, Check the FFC cable NSB-002- - - - -
6950 Incomplete insertion of FFC(Engine YC6, Check the FFC cable NSB=002- - - - -
6XXX Paper may be caught by the finishing sideA part of the cursor where the pape 3NB-001C025 303NB36041 CURSOR -R MIDDLE201201 TRAY #N/A
303NB36031 CURSOR F MIDDLE TRAY
When the C6000/C6030/C6050/C6200/C6230/ Check if the pin on the fuser side 2LH-000C047 302LH46120 WIRE HEA - 201108 N491800813
N441800888
N3Y1800744
7101 C7101 may appear due to the unsuitable ma Firmware upgrade (Corrective meas 2N4-002 E040 F/W Ver. G2: V201402 TBI
710X Clearance between developer shutter andPush i CASS lock lever with a screwdr
2LC-003B372 N/N - 201110 #N/A
The CASS lock release may fail if forcibl The shape of the inner unit is chan2LH-000B333 302LH94031 PARTS INN- 201109 #N/A
There is a time interval of 50msec betweeFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
7460 C7460(Developer shutter error) may occurReplace
i with release lever (302K 2K9-001 B424 302K994B60 PARTS W- 201111 #N/A
7470 C7470/C7480 error detection is implemenUpgrade firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
Engine board and firmware is changed to im Upgrade firmware when problem ar2K9-000 B291 302K99481 PARTS PWV2.00 201107 N4K1900181
N4E1700131
#N/A
Incomplete insertion of FFC(Engine YC5, Check the FFC cable NSB-002- - - - -
7480 C7470/C7480 error detection is implemenUpgrade firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
Engine board and firmware is changed to im Upgrade firmware when problem ar2K9-000 B291 302K99481 PARTS PWV2.00 201107 N4K1900181
N4E1700131
#N/A
7620 The primary transfer belt may slip or sag Firmware upgrade, increase the spri
2KZ-000B200 302K021411 SPRING B V3.01 201106 #N/A
7700 When releasing BF-730 main unit, the wir Take off sensor wire in relay conve3ND-000B431 N/N - 201111 #N/A
JAM7700 when F/W miss mutch combinatio Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
Replace 303ND02281 FULCRUM PLATE RELEASE 303ND02281 FULCRUM PLATE RELEASE
7710 the mesh of gears is not engaged after set NSB-000- - TBI #N/A
303ND02360 PIN HOOK BOOKLET 303ND02360 PIN HOOK BOOKLET
If BF is strongly pushed in when inserting Replace Pin. 3ND-000B212 N/N - Non #N/A
7904 Incomplete insertion of FFC(Engine YC1 Check the FFC cable NSB-002- - - - -
8100 Because GUIDE TURN and GUIDE CENTER Shape
int change of GUIDE TRUN 3NB-001C079 303NB94121 PARTS MAI- 201203 NAT2302296
NK72300268
#N/A
8130 Revise software to take the paper which aUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
8140 If power is turned on without installing Do not turn MFP main machine power
3NB-000B288 N/N - Non #N/A
Upper limit detection for eject tray does nA film (303NB37190 FILM FRAME 3NB-000B350
TR 303NB37190 FILM FR - 201110 #N/A
8150 If power is turned on without installing Do not turn MFP main machine power
3NB-000B288 N/N - Non #N/A
Upper limit detection for eject tray does nA film (303NB37190 FILM FRAME 3NB-000B350
TR 303NB37190 FILM FR - 201110 #N/A
8160 If power is turned on without installing Do not turn MFP main machine power
3NB-000B288 N/N - Non #N/A
Upper limit detection for eject tray does nA film (303NB37190 FILM FRAME 3NB-000B350
TR 303NB37190 FILM FR - 201110 #N/A
The C8160 error of DF tray motor error 3Upgrade firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
8190 The C8190 error may appear when receiving Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
8210 The C8210 error of Punch motor error 1 or Upgrade firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
8250 If power is turned on without installing Do not turn MFP main machine power
3NB-000B288 N/N - Non #N/A
Upper limit detection for eject tray does nA film (303NB37190 FILM FRAME 3NB-000B350
TR 303NB37190 FILM FR - 201110 #N/A
8300 when starting the USB log communicationFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
8320 C8320 error (CF adjustment motor error) S mpacer (303JY38240 SPACER 25)3ND-000B270
a 303JY38240 SPACER 2- 201107 #N/A
8430 when starting the USB log communicationFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
9000 If high stack originals are intensely pushe The seal affixed to the top cover 2K3-002 B446 303M894051 PARTS CO- 201111 #N/A
If diagonally pulling out the original fro Please instruct users to horizontal2K9-004 D185 - - 201308 #N/A
Belt rides on the flange of the pulley by Replace to the pulley of the type without
3P2-000the
E022
flange (303NV07020
303NV07020 Collor
Collar PF
PF -C). TBD L7Z4100012

L84 Next

L8W4100016
LAG4100167

9008 If diagonally pulling out the original fro Please instruct users to horizontal2K9-004 D185 - - 201308 #N/A

9010 The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
9011 Changes such as JAM detection margins Up date software. (Upgrade Pack Ver.
NSB-000-
V3.01) - V3.01 TBI #N/A

9020 Multi-ply feed and skew may be incorrectlIt is recommended to set U460 (Ad2LF-000 B397 N/N - 201111 #N/A

The multi feed / skew feed jam indication Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A

If diagonally pulling out the original fro Please instruct users to horizontal2K9-004 D185 - - 201308 #N/A
9030 (Fuser motor error) errors. It is recommended to set U460 (Ad2LF-000 B397 N/N - 201111 #N/A

The multi feed / skew feed jam indication Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A

9110 Changes such as JAM detection margins Up date software. (Upgrade Pack Ver.
NSB-000-
V3.01) - V3.01 TBI #N/A

9300 The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI

N491Y02464
N4Q1X00421
If diagonally pulling out the original fro Please instruct users to horizontal2K9-004 D185 - - 201308 #N/A
Belt rides on the flange of the pulley by Replace to the pulley of the type without
3P2-000the
E022 303NV07020 Collor
flange (303NV07020 Collar PF
PF -C). TBD L7Z4100012
L84 Next
L8W4100016
LAG4100167
9310 The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
The original feed interval may be 20mm orFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
9400 The duplex motor may not start due to steUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
Belt rides on the flange of the pulley by Replace to the pulley of the type without
3P2-000the
E022
flange (303NV07020
303NV07020 Collor
Collar PF
PF -C). TBD L7Z4100012
L84 Next
L8W4100016
LAG4100167
9500 C9500 may be caused by SATA cable abno Please change SATA cable. (the s2LC-007C103 Please change SATA cab
- 201203 Information only
9510 C9510 may be caused by SATA cable abno Please change SATA cable. (the s2LC-007C103 Please change SATA cab
- 201203 Information only
9520 When resolution of the reading is differentUpgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
C9520 may be caused by SATA cable abno Please change SATA cable. (the s2LC-007C103 Please change SATA cab - 201203 Information only
9600 The eject motor may step out and stop toFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
If the DP feed belt runs on to the flange The shape of the drive pulley is ch3NV-000B463 303NV07020 COLLAR PF - C 201112 #N/A
Belt rides on the flange of the pulley by Replace to the pulley of the type without
3P2-000the
E022
flange (303NV07020
303NV07020 Collor
Collar PF
PF -C). TBD L7Z4100012
L84 Next
L8W4100016
LAG4100167
9610 TBI Upgrade firmware when problem arTBI-0002TBI F/W TBD TBI #N/A
When feeding loose-leaf paper, if the tim Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
Belt rides on the flange of the pulley by Replace to the pulley of the type without
3P2-000the
E022
flange (303NV07020
303NV07020 Collor
Collar PF
PF -C). TBD L7Z4100012
L84 Next
L8W4100016
302K994C10 PARTS SLIDER CASSETTE SETLAG4100167
SP
Cassette User can not remove the paper if falling i The slider is changed to the one- 2LC-005C020 303NL94060 PARTS SLIDER
- CASSETTE
201201 SET#N/A
SP
If the cassette is pulled out and reseated Firmware upgrade (Upgrade Pack V2LC-006C050 303NJ94090 PARTS SLIDER
F/W V3.03 CASSETTE
201202 SET#N/A
SP(PF-730)
Dog ear The following is changed as a measure agReplace with new type guide (30 2LH-000B445 303NB94190 PARTS GUIDE- RELAY
201111
EXIT SHEFT
N341Y17217
SP (AK-730 1703NB0UN0)
When widely opening upper guide of horizon A fixation film is added so that su 2LF-000 B355 -
302LF28770 SHEET HINGE 201110
STOPPER N4Q1X00421
N4V1Y00423
N4K1X00232
N4E1X00172
#N/A
Eject GuideBroken fulcrum part of guide (D6) Prevention for fulcrum part of exi 3NB-001B378 303NB24330 FILM MAG- 201110 N311Y03676 (DF-770 )N331Y04303 (DF-790)
F000 “Welcome” Check the connection of harness and connector Between
Non the Panel and Main- PCB, between
TBI Main#N/APCB and HDD.
30 seconds Screen
after theLock NSB-001-
Welcome display continues 1) Check connection of the harness 2LC-005C031 - - - Information only
F040 Panel-Main
Communication board
Error between the Main Check or Replace Engine PCB FFCNSB-001- Non - TBI #N/A
Incomplete insertion of FFC(Engine YC46 Check the FFC cable NSB-002- - - - -
F10X An error is detected at OS orsome of devi1) Format the HDD and check functi 2LC-005C031 - - - Information only
F11X An error is detected at OS orsome of devi1) Format the HDD and check functi 2LC-005C031 - - - Information only
F124 Software has been corrected to prevent oFirmware upgrade (Upgrade Pck Ve2N4-001 E024 F/W V2/G2: V3.201402 L7Q4202960~
L7U4209516~
L874211573~
#N/A
F12X An error is detected at theScan control s1) Check connection of the harnes2LC-005C031 - - - Information only
F13X An error is detected at thePanel control 1) Check connection of the harness 2LC-005C031 - - - Information only
F14A There is little margin for detecting conn Firmware upgrade (BOOT/APL ver.B 5JR-000B104 N/N FAX BOOT201103 FAX System(U)
The F14A or F14C error may appear whenFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
F14X An error is detected at theFAX control se1) Check connection of the harness 2LC-005C031 - - - Information only
F15X An error is detected at theauthentication 1) Check connection of the harness 2LC-005C031 - - - Information only
F16X Japan only Japan only 2LC-005C031 - - - Information only
F17X An error is detected at theprint data cont1) Format the HDD and check functi 2LC-005C031 - - - Information only
F182 When do not close the right cover till the Add film 2LH-001TBI TBI - TBI #N/A
F183 The F183 error may appear in a certain e Firmware upgrade (Upgrade Pack V2LC-007C087 F/W V3.06 201203 #N/A
Paper feed may be directed to the empty Firmware
c upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
F186 CF186 may occur when print the full speed Upgrade firmware when problem ar2LC-003B392 F/W V3.01 201110 TBI
N491Y02464
N4Q1X00421
F186 under the low temperature environmFirmware upgrade (Upgrade Pack V2K3-000 B034 F/W V1.01 201201 #N/A
When do not close the right cover till the Add film 2LH-001TBI TBI - TBI #N/A
F18F Corrected to prevent the system error F18 Firmware upgrade (Upgrade Pack V2N4-000 D179 F/W V2.00 201308 L7L3800544
L7Q3800792
L7U3804168
NY23800294
L8B3800590
L8F3800852
L8K3800855
F18X An error is detected at theVideo control 1) Check connection of the harness 2LC-005C031 - - - Information only
F19X An error is detected at theOS or some of1) Format the HDD and check functi 2LC-005C031 - - - Information only
F1AX An error is detected at theOS or some of1) Format the HDD and check functi 2LC-005C031 - - - Information only
F1BX An error is detected at theSecurity mana 1) Format the HDD and check functi2LC-005C031 - - - Information only
F1CX An error is detected
section(*The at theFile
F1D4 error is RAMSyste(*Th1) Format the HDD and check functi
2LC-005C031 - - - Information only
F1DX allocation error. 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F1EX  1Check
An error isit detected
with the U340
at theOS or some of1) Format the HDD and check functi
2LC-005C031 - - - Information only
F1FX An error is detected at theOS or some of1) Format the HDD and check functi 2LC-005C031 - - - Information only
F20X An error is detected at theOS or some of1) Format the HDD and check functi 2LC-005C031 - - - Information only
F214 Corrected to prevent the system error F18 Firmware upgrade (Upgrade Pack V2N4-000 D179 F/W V2.00 201308 L7L3800544
L7Q3800792
L7U3804168
NY23800294
L8B3800590
L8F3800852
L8K3800855
F215 Corrected to prevent the system error F18
Firmware upgrade (Upgrade Pack V2N4-000 D179 F/W V2.00 201308 L7L3800544
L7Q3800792
L7U3804168
NY23800294
L8B3800590
L8F3800852
L8K3800855
F21X An error is detected at theImage processi1) Check contact of the DDR memor
2LC-005C031 - - - Information only
F22X An error is detected at theImage processi1) Check contact of the DDR memor
2LC-005C031 - - - Information only
F23X An error is detected at theImage processi1) Check contact of the DDR memor
2LC-005C031 - - - Information only
F245 CF245 may be caused by SATA cable abno Please change SATA cable. (302K2LC-007C103 Please change SATA ca- 201203 Information only
F245 and F246 errors 2LC-011D089
Firmware upgrade (Upgrade Pack Ver. V5.00).The F/Wto lower the fuser temperature
mode V5.00 201212 #N/A in the U161 to prevent the jam at the separator claws with low stiffness paper , etc. that are not good for th
is implemented
Software has been corrected. Sometimes Firmware
F upgrade (Upgrade Pck Ve2N4-001 E024 F/W V2/G2: V3.201402 L7Q4202960~
L7U4209516~
L874211573~
#N/A
F246 F245 and F246 errors Firmware upgrade (Upgrade Pack Ver.
2LC-011D089
V5.00).The mode
F/Wto lower the fuser temperature
V5.00 201212
is implemented
#N/A in the U161 to prevent the jam at the separator claws with low stiffness paper , etc. that are not good for th
F247 The F247 error may appear when turning on
Execute the maintenance mode U02LC-007C084 N/N - Non Information only
F248 Corrective measures for theF248 error with
Firmware upgrade (Upgrade Pack V2KZ-001B273 F/W V4.01 201108 #N/A
Corrective measures for the F248 error wh
Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
F24X An error is detected at theSystem manag1) Check contact of the DDR memor2LC-005C031 DDR Memory,HDD or Ma- Non #N/A
- - - Information only
F25E Software has been corrected to prevent oFirmware upgrade (Upgrade Pck Ve2N4-001 E024 F/W V2/G2: V3.201402 L7Q4202960~
L7U4209516~
L874211573~
#N/A
F25X An error is detected at theNetwork mana 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F26F The F26F error may appear with a large voFirmware upgrade (Upgrade Pack V2LC-007C087 F/W V3.06 (empty) #N/A
F26X An error is detected at theSystem manag1) Format the HDD and check functi2LC-005C031 - - - Information only
F27A Software has been corrected to prevent oFirmware upgrade (Upgrade Pck Ve2N4-001 E024 F/W V2/G2: V3.201402 L7Q4202960~
L7U4209516~
L874211573~
#N/A
F27X An error is detected at theSystem manag1) Format the HDD and check functi 2LC-005C031 - - - Information only
F28X An error is detected at theSystem manag1) Format the HDD and check functi 2LC-005C031 - - - Information only
F29X An error is detected at theSystem manag1) Format the HDD and check functi 2LC-005C031 - - - Information only
F2A6 It is F2A6 display in an attempt to norma Firmware upgrade (Upgrade Pack V2LC-012D265 F/W Ver. V7.00201312 #N/A
F2AX An error is detected at theSystem manag1) Format the HDD and check functi 2LC-005C031 - - - Information only
F2BX An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F2CX An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F2DX An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F2EX An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F2FX An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F30X An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F31X An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F32X An error is detected at theNetwork contro1) Format the HDD and check functi
2LC-005C031 - - - Information only
F33X An error is detected at theScan managem1) Check connection of the harnes2LC-005C031 - - - Information only
F349 The CF349 error may appear when loggingUpgrade
i firmware when problem ar2LC-001B237 F/W V2.00 201107 TBI
N491800813
N441700782
N3Y1700566
N4V1700128
N4Q1700127
N2Q1700881
N2K1700613
N2E1700514
N291700401
N4E1600129
The F349 error may appear at the user ofFirmware upgrade (Upgrade Pack V2LC-007C087 F/W V3.06 201203 #N/A
Software has been corrected to prevent oFirmware upgrade (Upgrade Pck Ve2N4-001 E024 F/W V2/G2: V3.201402 L7Q4202960~
L7U4209516~
L874211573~
#N/A
F34X An error is detected at thePanel manage 1) Check connection of the harness2LC-005C031 - - - Information only
F359 The pages for the retrial print may be de Firmware upgrade (Upgrade Pack V2LC-007C087 F/W V3.06 201203 #N/A
F35X An error is detected at thePrint control s 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F36X An error is detected at thePrint managem1) Format the HDD and check functi2LC-005C031 - - - Information only
F378 There is little margin for detecting conn Firmware upgrade (BOOT/APL ver.B5JR-000B104 N/N FAX BOOT201103 FAX System(U)
F37X An error is detected at theFAX manageme1) Format the HDD and check functi 2LC-005C031 - - - Information only
F38X An error is detected at theAuthenticatio 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F39X Japan only Japan only 2LC-005C031 - - - Information only
F3AX An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F3BX An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F3CX An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F3DX An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F3EX An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F3FX An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F40X An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F41X An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F42X An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only

F43X An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only

F44X An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F45X An error is detected at theEntity manage 1) Format the HDD and check functi
2LC-005C031 - - - Information only

F46F Software has been corrected to prevent oFirmware upgrade (Upgrade Pck Ve2N4-001 E024 F/W V2/G2: V3.201402 L7Q4202960~

L7U4209516~

L874211573~

#N/A

F46X An error is detected at thePrint image pr 1) Replace the main board and chec
2LC-005C031 - - - Information only

F47X An error is detected at theImage edit proc1) Format the HDD and check functi
2LC-005C031 - - - Information only

F48X An error is detected at theImage edit proc1) Format the HDD and check functi
2LC-005C031 - - - Information only

F49X An error is detected at theImage edit proc1) Format the HDD and check functi
2LC-005C031 - - - Information only

F4AX An error is detected at thePrint image pr 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F4CX An error is detected at thePrint image pr 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F4DX An error is detected at theEntity control 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F4EX An error is detected at theEntity control 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F4FX An error is detected at theJob control se1) Format the HDD and check functi
2LC-005C031 - - - Information only
F50X An error is detected at theFAX control se1) Format the HDD and check functi
2LC-005C031 - - - Information only
F51X An error is detected at theJob execution 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F52X An error is detected at theJob execution 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F53X An error is detected at theJob execution 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F55X An error is detected at theJob execution 1) Format the HDD and check functi2LC-005C031 - - - Information only
F56B Measures against JAM5001 (Bridge conveyi Firmware upgrade (Upgrade Pack V2K3-001 B124 F/W V2.00 201104 #N/A
F56X An error is detected at theJob execution 1) Format the HDD and check functi2LC-005C031 - - - Information only
F57X An error is detected at theJob execution 1) Format the HDD and check functi2LC-005C031 - - - Information only
F58X An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F59X An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F5AX An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F5BX An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F5CX An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F5DX An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F5EX An error is detected at theService mana 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F5FX An error is detected at theService execut1) Format the HDD and check functi2LC-005C031 - - - Information only
F60X An error is detected at theMaintenance 1) Format the HDD and check functi 2LC-005C031 - - - Information only
F61X An error is detected at theReport compili 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F62X An error is detected at theService execut1) Format the HDD and check functi2LC-005C031 - - - Information only
F63X An error is detected at theDevice control1) Format the HDD and check functi2LC-005C031 - - - Information only
F64X An error is detected at thePrint image pr 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F65X An error is detected at thePrint image pr 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F66X An error is detected at thePrint image pr 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F67X An error is detected at thePrint image pr 1) Format the HDD and check functi
2LC-005C031 - - - Information only
F68X An error is detected at theStorage device1) Format the HDD and check functi2LC-005C031 - - - Information only
F69X An error is detected at theHyPAS control1) Format the HDD and check functi 2LC-005C031 - - - Information only
F6AX An error is detected at theHyPAS control1) Format the HDD and check functi 2LC-005C031 - - - Information only
F6BX An error is detected at theHyPAS control1) Format the HDD and check functi 2LC-005C031 - - - Information only
F6CX An error is detected at theHyPAS control1) Format the HDD and check functi 2LC-005C031 - - - Information only
F6DX An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F6EX An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F6FX An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F706 The F706 error may appear when printing Firmware
a upgrade (Upgrade Pack V2LC-007C087 F/W V3.06 (empty) #N/A
F70X An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F71X An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F72X An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F73X An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F74X An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 - - - Information only
F75X An error is detected at theExternal Serv 1) Check the external server and c2LC-005C031 -303NJ94032 PARTS PRIMARY
- -
FEED UNIT Information
HI SP only
General A) Check side cursor B) Check skew fee A) Adjust side cursor B) Adjust sk2LC-001B213 -
303NF94152 PARTS PRIMARY 201106
FEED UNIT #N/A
HI SP
If a cassette with small a amount of stackReplace with new part of actuato 2LC-002B287 303NJ94011 PARTS
302K909251 LEVER SICOVER
- FEED LOW ASSY
201107 SP
N4K1900181
N441800888
N3Y1700742
N4V1700138
N4Q1700203
N2Q1701202
N2K1900868
N2E1700552
N291700441
N4E17000131
#N/A
Dog ear that may occur if paper curl part Replace with new type guide ((30 2K9-000 B393 303NB94190 PARTS G- 201110 N4Q1X00421
N4V1Y00423
N4K1Z00260
N4E1Z00185
The following is changed as a measure agReplace with new type guide (30 2LH-000B445 303NB94190 PARTS G- 201111 N341Y17217 (AK-730 1703NB0UN0)
The following are changed as a measure ag
Replace with PARTS GUIDE EXIT 2K9-000 B419 302K994661 PARTS EXI- TBI N4Q1X00421
N4V1Y00423
N4K1Z00260
N4E1Z00185
#N/A
J441X #N/A #N/A 2L6-0001D276 302K924930 PAD DU - 201312 L7U3Z08091
L873Z09696
L8K4102201
#N/A
JAM The transfer current is increased if the b Firmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
When pull bridge Unit out by a stop positi Firmware upgrade (ENGINE/4K) NSB-000- F/W (ENGINE/4K)
201201 #N/A
Mbox Eject select of the B tray is currently posFirmware upgrade (Upgrade Pack V2LC-006C050 F/W V3.03 201202 #N/A
Welcome loLock-up at Welcome display(The display u1) Check connection of the harness 2LC-005C031 - - - Information only
The CPU error
復帰不良/Recovery processing in the main PWB might Replace the main PWB with the ne2N4-002 E057 MainPCB - 201403 LK54300361
LEF4304813
LEH4301322
LEG4300820
Next Prdct.
(empty) (empty) (empty) (empty) (empty) (empty) (empty) (empty) (empty)
#N/A #N/A
Class code Problem How to fix SB # Ref # Cut off mon Parts No.
#N/A #N/A #N/A
F/W PackVerCut off serial number PF-770