THE CAPTAIN’S GRILL & RESTOBAR

Meeting: October 13, 2010

Attended by: all employees

Over all Rating: Excellent

1. Discuss The Captain’s Grill & Restobar (history)

The idea hatched from the fact that the whole family loves FOOD with so much gusto.
Tatay Joe the patriarch is a good cook, he is a meat lover and undeniably when you can taste
his dinugu-an, caldereta, paklay, humba (to mention a few of his best dishes) for sure you will
keep on asking for more. Nanay Bejick the matriarch on the other hand is a veggie ,seafood and
poultry lover so expect her to serve you with her signature dishes like: law-oy ( all native mixed
vegetables as string beans, squash, camote tops, eggplant and many more), tagu-to ( native
chicken finely chopped cooked with coconut milk and chili), paksiw na bihod (those are a few
of her dishes) and! One more thing: everyone’s gonna be craving for more when you can try her
tasty polvoron in variants, fried peanuts and even her ngisi na ginamos. Intong the eldest
among his two brothers is a good cook. In his early years he started a gotohan (rice porridge
with entrails, fried minced garlic, topped with spring onions, hard boiled eggs and seasoned with
fish sauce) and barbecue business with his barkadas. It was in his college days that he started a
catering service where he himself is the chef cook during athletic meets. The two younger
brothers Enon and Wengweng don’t cook but have the taste of loving good food. Well, when
talking about desserts, salads, chocolates and everything sweet count on DOREEN the eldest
among his three brothers . She has that sweet tooth ever! A well travelled happy one who
loves to dine and try every kind of food, an artistic one who wants to do more and not afraid of
trying and exploring things--- there goes Doreen that even at an early age during her
elementary, highscool and college days leads and creates events in her class or in school. She
loves to plan and coordinate weddings even without pay during those times. Suffice it to say
that it’s her passion and a calling perhaps to help friends and people to be happy on their
remarkable and memorable day. As you can see everybody in the family is sociably happy and
enjoys FOOD and again with so much GUSTO!
Intong conceptualized a turo-turo or carenderia but Tatay Joe and Nanay Bejick (as
they are fondly called by most people) have foreseen a bright future in the business that
prompted them in deciding to pursue a restaurant that serves the best and delicious food in
town thus shifting from just a nipa hut carenderia into a Meditteranean style structure with
open/outdoor ambiance as well as an airconditioned function room. Finally, it was on the 28 th
of October 2003 that The Captain’s Grill & Restobar has finally opened it’s door for business.
The restaurant serves a fusion cuisine so expect a little of everything from the most places in
Asia—Thai food, Chinese food and Filipino dishes tops the menu and a little of Spanish & Italian
cuisine. Wanting more to serve returning guests not just from Bay bay but also from the
neighboring towns of Leyte a catering services is the most brilliant idea—and from then on you
can notice The Captain’s Grill & Restobar’s catering van with the help of JED Ricemill’s trucks
running to and fro to almost any parts of Leyte from the Waray waray area down to the
southern and pacific part of Leyte. As an icing of the cake--- DOREEN the event specialist of
The Captain’s Grill & Restobar helps everyone get done with less hassles, worries and yet so
grand and worth remembering wedding day, birthdays, anniversaries, Christmas parties and
 other events and occasions. So much blessed from Someone Up above that she has the luxury
of travelling here and abroad that became an essential part of her learning experiences and her
expertise in budgeting and planning events that you wont regret working with her as you will
realize that after the tiring event and at the end of the day you will THANK her for making your
day worth remembering without counting every peso spent. And why is that? It is simply
because she loves her work and it is her ultimate passion. Just don’t be surprise that a beautiful
friendship will blossom for almost every clients because she is by nature friendly and values
friendship more than anything else and of course a result oriented rather than a profit oriented
one.
To further meet the demands and needs of its foreign as well as local guests—TATAY
JOE COFFEE & INTERNET located within The Captain’s Grill and Restobar is open to all guests
who wants to enjoy their coffee while doing their businesses or chatting with friends and loved
ones or simply be connected through out the world via its free WIFI internet access.

To ensure that clients and guests are eating the most healthy and the freshiest food,
most of the supplies from rice to spices to vegetables to meat to eggs – all those is locally
produced and supplied by JED Ricemill and Tatay Joe’s garden and farm.

So everybody’s wondering why the name “The Captain’s Grill & Restobar”? Simply
because Tatay Joe whose been known for being a silent and shy type person turned out to be a
little bit sociable one when he was elected as the barangay chairman in Zone 1 Bay bay, Leyte.
In fact, he have served the full nine years term and even up to now he is being fondly called
“KAP” in our barangay and of course the restaurant was the favorite hang out of Tatay Joe’s
fellow barangay captains. Holding their meetings or even just their simple get to gether and
parties are the activities being held at The Captain’s Grill & Restobar and even until now they
are the restaurant’s frequent guests. With nothing more to say, “ The Captain’s Grill &
Restobar” is every inch a very Tatay Joe --- humble, no pretentions and unassuming, ambitious,
hardworking, honest , and striving to improve it’s food quality and service not just for the
better but for the best.

LOGO
- A grain of rice and corn leaves enclosed in a circle/oblong—this is so because the
main family business is rice and corn from rice milling to wholesaling and retailing
rice and corn grits. JED Ricemill, Danas Store and General Milling Feeds Disribution
are among the businesses owned by the family.
- The captain’s is scribbled in a cursive manner which means OPENESS and good
business relations to its clients
- The GRILL & RESTOBAR is scribbled in a very define and clear manner which means
the establishment is dedicated to its clients and is thriving to serve its clients in it’s
best, today and in the future.
- Everything is enclosed in a rectangle shape meaning that everything is limited and
the establishment owners’ believe that being dependent to the LORD would mean
be given unlimited blessings through honest hardwork and dedication.
- The color is yellow because it is a MONEY color; a color of the rice grain and corn
grit.
- Yellow is a happy color reminding of the SUN shining each morning as everyday is
another brand new and happy day.
2. Discuss :GOAL / MOTTO

5 G’S = GOOD food, GOOD drinks, GOOD Vibe, GOOD service and GREAT VALUE!

OUR CORE VALUES:

WE are leaders in the service and hospitability business and believe in providing legendary service.
Our goal is to provide the kind of unique and genuine sort of personal care and attention that inspire our
guests to keep coming back.
 WE seek continuous improvement. We believe that being good isn’t good enough. We never stop
trying to be better, no matter how good we believe we’ve become. We constantly strive to “raise the
restobar and catering services” personally and professionally.

WE believe in honesty, trust and integrity. We work to build trust with each other, among those we
serve and with the community. We recognize that honesty, trust and integrity from the bond that holds
organizations and relationships together. We are committed to open and honest communication.

WE believe in the ongoing training and development of our team. We see it as a worthy investment in
the future of the restaurant and as a way of enabling our people to achieve their potential in all their
endeavors – inside and outside The Captain’s Grill & Restobar. We believe in learning from our mistakes
and constantly learning and improving.

WE are passionate about improving and winning. We believe our continued success depends on
teamwork. We know that great achievements are possible from every individual and we expect nothing
less than our personal best in our efforts.

WE believe in doing business in a professional and orderly manner. We take pride in developing and
implementing systems, standardized procedures and being organized.

WE believe in being responsible to ourselves and to others. We do what we say we are going to do
when we say we are going to do it. We believe in personal accountability and avoid blaming others
when things don’t turned out as planned.

Hospitability, professionalism, full attention to detail, team work and service, openness in thriving for
improvements and innovations, respect for diversity and abundance thinking, empathy and being
compassionate, loving our work and be prayerful are the core values that guide our efforts to achieve
success and happiness.

3. Discuss Organizational Chart

OWNER

RESTAURANT MANAGER

ASSISTANT RESTAURANT MANAGER

CATERING BEVERAGE DINING CASHIER KITCHEN SECURITY

SERVER PURCHASER CHEF COOK

BUSSER ASSISTANT CHEF COOK

LINE COOK

DISHWASHER FOOD DISPATCHER

RESTAURANT MANAGER: Ensures that the restaurant operates efficiently and profitability

DINING ROOM MANAGER: Directs and coordinates foodservice in the dining room; hires, trains,
supervises employees

CASHIER/ HOST : Records and handles budgets, purchasing, prepare payroll

SERVER: Supervises and coordinates dining room employees for a section of the dining room; may greet
and seat guests; may serve guests.

BUSSER: Guide guests to tables, assists server in serving water, coffee refills, clears soiled dinnerwares,
set the and reset the table

4. PURPOSE OF A MEETING
5. MOTIVATING FACTORS FOR EMPLOYEES ( Discuss things that can motivate the employees to
love their work, to be happy of their work and to be proud of working in the restaurant
6. DISCUSS the OWNERS’ COMMITMENT ( For the employees to work seriously and happily discuss
things like owners’ commitment to loyal employees like salary increase, security of tenure and in
case of emergency like health problems and hospitalization the owners will not turn its
shoulders back to loyal employees; choose employee of the month and employee of the year
with of course a reward to compensate the hardworks and efforts, additional extra incentives
for every extra work that adds the establishment’s profitability.
7. DISCUSS THE FUNCTIONS AND RESPONSIBILITIES OF EACH EMPLOYEES
8. SCHEDULE FOR UPCOMING MEETING

END OF MEETING

Note: The meeting was conducted 5pm at The Capatain’s Grill and restaurant on October 13, 2010.
Served with Burgers and softdrinks for snacks. Ninety nine percent attendance with only the assistant
cook being absent. The rating is excellent as everybody enjoyed the discussions and were able to air out
and share their ideas.

Hand outs were being distributed to all employees.

Proposed next meeting will be on Wednesday next week. Agenda: menu & pricing/ additional
menu/follow up of 1st meeting/ and the upcoming 7th anniversary of the restaurant.

Most importantly the meeting started with a prayer and ended up with a prayer.