CTS Module MAM 2010

Alphanumeric Code and Title

ED3601 CTS Module Planning CTS Level Intermediate

Component 3: Lesson Sequence Introductory, Intermediate, Advanced

Teacher Name: Jacob Burley

Duration
Total Instructional Hours Allotted
25 hours

Lesson #1 Assignment #1 (1 of 4)
Competence Group 1
Outcome(s) 1. identify and outline quality management systems and strategies used to improve quality
1.1 describe the role of the customer in managing for quality
1.2 describe the role of front line employees in managing for quality
1.3 describe how groups/teams can be used effectively
1.4 describe decision-making processes when working in teams
1.5 describe how quality is measured
1.6 explain similarities and differences in forecasting/planning at the three management levels of strategical, tactical and operational

Assessment Evidence(s) Pre assessment

▪ Purpose
▪ Modality Do and Say
▪ Device N/A
▪ Criteria Rating Scale for blog
Customers role in quality
Measuring quality

Learning Activity(s) • Introduction to Course overview and Expectations

• Understanding of all Assignment Criteria
• Assign blog posts to be completed before each class
• Introduce the importance of proper management systems through group KWL
• Blog post question to be completed for next class: How is the quality of a business measured? List three
examples.

Lesson #2 Assignment #1 (2 of 4)
Competence Group 1
Outcome(s) 1. identify and outline quality management systems and strategies used to improve quality
1.1 describe the role of the customer in managing for quality
1.2 describe the role of front line employees in managing for quality
1.3 describe how groups/teams can be used effectively
1.4 describe decision-making processes when working in teams
1.5 describe how quality is measured
1.6 explain similarities and differences in forecasting/planning at the three management levels of strategical, tactical and operational

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Front line employees effect on quality
Effective groups
Decision making in teams
 Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Think pair share regarding the use of teams in a business (prompt class to talk about decision
making within groups)
• Blog post question to be completed for next class: Using the information gained from the
previous class how much do you think employees can effect a businesses quality? List three
positives and negatives employees can have

Lesson #3 Assignment #1 (3 of 4)
Competence Group 1
Outcome(s) 1. identify and outline quality management systems and strategies used to improve quality
1.1 describe the role of the customer in managing for quality
1.2 describe the role of front line employees in managing for quality
1.3 describe how groups/teams can be used effectively
1.4 describe decision-making processes when working in teams
1.5 describe how quality is measured
1.6 explain similarities and differences in forecasting/planning at the three management levels of strategical, tactical and operational

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Forecasting and planning in strategic, tactical, and operational management levels

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Class will begin to work on small 5minutes presentations on three topics strategic, tactical, and
operational. All groups will present next class. Number of groups and group sizes will be
dependant on class size.
• Blog post question to be completed for next class: In your own opinion of the factors discussed
in class which has the largest effect on a business’ quality and success? And why?

Lesson #4 Assignment #1 (4 of 4)
Competence Group 1
Outcome(s) 1. identify and outline quality management systems and strategies used to improve quality
1.1 describe the role of the customer in managing for quality
1.2 describe the role of front line employees in managing for quality
1.3 describe how groups/teams can be used effectively
1.4 describe decision-making processes when working in teams
1.5 describe how quality is measured
1.6 explain similarities and differences in forecasting/planning at the three management levels of strategical, tactical and operational

Assessment Evidence(s) Quiz and Presentation

▪ Purpose
▪ Modality Do Write and Say
▪ Device Visual and Auditory
▪ Criteria Rating Scale for blog and rubric for presentation
Competence Group 1
 Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Small quiz on information from class 1-4
• Presentations on strategic, tactical, and operational management structures
• Blog post question to be completed for next class: Which management structure would you like to
implement in your own business?

Lesson #5 Assignment #2 (1 of 4)
Competence Group 2
Outcome(s) 2. analyze the roles of managers and strategies used by managers to improve quality
2.1 describe the role of managers in managing for quality
2.2 research monitoring as a basic management role and elaborate on the importance of monitoring for quality
2.3 explain how technology can be used to help monitor data, information and organizational
activities
2.4 describe how a manager can deal effectively with conflict resolution

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Role of managers in improving quality

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Complete group KWL with class talking about how managers manage quality and avenues they can
implement to improve them
• Blog post question to be completed for next class: What elements would you bring into a business to
help manage quality?

Lesson #6 Assignment #2 (2 of 4)
Competence Group 2
Outcome(s) 2. analyze the roles of managers and strategies used by managers to improve quality
2.1 describe the role of managers in managing for quality
2.2 research monitoring as a basic management role and elaborate on the importance of monitoring for quality
2.3 explain how technology can be used to help monitor data, information and organizational
activities
2.4 describe how a manager can deal effectively with conflict resolution

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Monitoring for quality

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• With table groups class will discuss how monitoring can effect quality using prompts given by
the teacher.
•
• Blog post question to be completed for next class: How could monitoring employees effect
morale and overall quality of a business?
Lesson #7 Assignment #2 (3 of 4)
Competence Group 2
Outcome(s) 2. analyze the roles of managers and strategies used by managers to improve quality
2.1 describe the role of managers in managing for quality
2.2 research monitoring as a basic management role and elaborate on the importance of monitoring for quality
2.3 explain how technology can be used to help monitor data, information and organizational
activities
2.4 describe how a manager can deal effectively with conflict resolution

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device
▪ Criteria Rating Scale for blog
Technology implementation in monitoring data, info, and operational activities
Conflict Resolution

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Assign video skit assignment for conflict resolution (students will show effective technique)
• Blog post question to be completed for next class: Would the implementation of technology to
minot a business increase for decrease quality? And why?

Lesson #8 Assignment #2 (4 of 4)
Competence Group 2
Outcome(s) 2. analyze the roles of managers and strategies used by managers to improve quality
2.1 describe the role of managers in managing for quality
2.2 research monitoring as a basic management role and elaborate on the importance of monitoring for quality
2.3 explain how technology can be used to help monitor data, information and organizational
activities
2.4 describe how a manager can deal effectively with conflict resolution

Assessment Evidence(s) Quiz

▪ Purpose
▪ Modality Do Write and Say
▪ Device Visual and Auditory
▪ Criteria Rating Scale for blog and rubric for presentation
Competence Group 2

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Quiz on information from classes 5-8
• Present videos completed last class
• Blog post question to be completed for next class: In two paragraphs please research and described the
management system in place at a business of your own choosing

Lesson #9 Assignment #3 (1 of 6)
Competence Group 3
Outcome(s) 3. apply management systems and strategies
3.1 use quality management systems and strategies in a group environment
3.2 evaluate current management systems and strategies used by managers to increase quality
3.3 compare management planning with team planning
3.4 compare directing with facilitating
3.5 explain how people working for a common objective can be organized for efficiency
3.6 describe and provide examples of:
3.6.1 organizational charts
3.6.2 centralized versus decentralized control
3.6.3 power, authority, responsibility, accountability and delegation
3.7 describe ethical issues of monitoring and control of employees
 Assessment Evidence(s) Formative
▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Management strategies in a group environment
Systems and strategies to increase quality
Management planning vs team planning

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• First of two part lesson on managing teams
•
• Blog post question to be completed for next class: List 5 techniques not mentioned in class that you
would implement as a manager to properly manage a group

Lesson #10 Assignment #3 (2 of 6)

Competence Group 3
Outcome(s) 3. apply management systems and strategies
3.1 use quality management systems and strategies in a group environment
3.2 evaluate current management systems and strategies used by managers to increase quality
3.3 compare management planning with team planning
3.4 compare directing with facilitating
3.5 explain how people working for a common objective can be organized for efficiency
3.6 describe and provide examples of:
3.6.1 organizational charts
3.6.2 centralized versus decentralized control
3.6.3 power, authority, responsibility, accountability and delegation
3.7 describe ethical issues of monitoring and control of employees

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Management strategies in a group environment
Systems and strategies to increase quality
Management planning vs team planning

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Second of two part lesson on managing teams
• Blog post question to be completed for next class: What changes does a manager have to make when
planning for a team rather than an individual?

Lesson #11 Assignment #3 (3 of 6)

Competence Group 3
Outcome(s) 3. apply management systems and strategies
3.1 use quality management systems and strategies in a group environment
3.2 evaluate current management systems and strategies used by managers to increase quality
3.3 compare management planning with team planning
3.4 compare directing with facilitating
3.5 explain how people working for a common objective can be organized for efficiency
3.6 describe and provide examples of:
3.6.1 organizational charts
3.6.2 centralized versus decentralized control
3.6.3 power, authority, responsibility, accountability and delegation
3.7 describe ethical issues of monitoring and control of employees
 Assessment Evidence(s) Formative
▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Directing vs facilitating
Common objectives to increase efficiency

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Blog post question to be completed for next class: In your own words explain the difference
between directing and facilitating

Lesson #12 Assignment #3 (4 of 6)

Competence Group 3
Outcome(s) 3. apply management systems and strategies
3.1 use quality management systems and strategies in a group environment
3.2 evaluate current management systems and strategies used by managers to increase quality
3.3 compare management planning with team planning
3.4 compare directing with facilitating
3.5 explain how people working for a common objective can be organized for efficiency
3.6 describe and provide examples of:
3.6.1 organizational charts
3.6.2 centralized versus decentralized control
3.6.3 power, authority, responsibility, accountability and delegation
3.7 describe ethical issues of monitoring and control of employees

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Examples of organization charts
Examples of power, authority, responsibility, accountability, and delegation
Examples of ethical issues of monitoring employees

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Randomly group class into four groups
• Reverse lesson for the rest of class presenting in lesson 14
• Class will create a 10min lesson around their assigned topic
• Blog post question to be completed for next class: Now that the module has reached in mid
point please comment positives or negatives regarding your experience thus far

Lesson #13 Assignment #3 (5 of 6)

Competence Group 3
Outcome(s) 3. apply management systems and strategies
3.1 use quality management systems and strategies in a group environment
3.2 evaluate current management systems and strategies used by managers to increase quality
3.3 compare management planning with team planning
3.4 compare directing with facilitating
3.5 explain how people working for a common objective can be organized for efficiency
3.6 describe and provide examples of:
3.6.1 organizational charts
3.6.2 centralized versus decentralized control
3.6.3 power, authority, responsibility, accountability and delegation
3.7 describe ethical issues of monitoring and control of employees
 Assessment Evidence(s) Formative
▪ Purpose
▪ Modality Do Write and Say
▪ Device Auditory
▪ Criteria Rating Scale for blog
Examples of organization charts
Examples of power, authority, responsibility, accountability, and delegation
Examples of ethical issues of monitoring employees

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Continue working on presentation assigned last class
• Blog post question to be completed for next class: Compare and contrast monitoring vs control

Lesson #14 Assignment #3 (6 of 6)

Competence Group 3
Outcome(s) 3. apply management systems and strategies
3.1 use quality management systems and strategies in a group environment
3.2 evaluate current management systems and strategies used by managers to increase quality 3.3 compare management planning with team planning
3.4 compare directing with facilitating
3.5 explain how people working for a common objective can be organized for efficiency
3.6 describe and provide examples of:
3.6.1 organizational charts
3.6.2 centralized versus decentralized control
3.6.3 power, authority, responsibility, accountability and delegation
3.7 describe ethical issues of monitoring and control of employees

Assessment Evidence(s) Quiz and Presentations

▪ Purpose
▪ Modality Do Write and Say
▪ Device Visual and Auditory
▪ Criteria Rating Scale for blog and rubric for presentation
Examples of organization charts
Examples of power, authority, responsibility, accountability, and delegation
Examples of ethical issues of monitoring employees

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Quiz on information from classes 9-14
• Have each group present their area of expertise
• Blog post question to be completed for next class: NO BLOG POSt

Lesson #15 Assignment #4 (1 of 10)

 Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4

Learning Activity(s) • Assignment of final presentation that will be 15 minutes in length

• A majority of the class will be addressing questions and ensuring all students know the expectations
• Blog post question to be completed for next class: How important do you think contingency plans are
for a business?

Lesson #16 Assignment #4 (2 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4
 Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Work Period
• Blog post question to be completed for next class: From your current understanding how does
power and authority differ? And how are they different?

Lesson #17 Assignment #5 (3 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Business chosen for interview due
• Blog post question to be completed for next class: How would a manager find a balance
between intrinsic and extrinsic rewards?

Lesson #18 Assignment #5 (4 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress
 Assessment Evidence(s) Formative
▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Midpoint review of questions created for interview (will meet with each group individually to ensure
progress and success)
• Blog post question to be completed for next class: How can conflict and stress occur in a business? And
how can they be avoided?

Lesson #19 Assignment #5 (5 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Work period
• Blog post question to be completed for next class: Compare controlling and empowering? And which
would you use as a manager?

Lesson #20 Assignment #5 (6 of 10)

 Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Work period
• Blog post question to be completed for next class: What does organization mean to you within the
context of a business?

Lesson #21 Assignment #5 (7 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative Assessment of Interview Questions

▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4
 Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Work period
• Blog post question to be completed for next class: What does leadership mean to you within
the context of a business?

Lesson #22 Assignment #5 (8 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do Write and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
Competence Group 4

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Work period
• Blog post question to be completed for next class: NO BLOG POST

Lesson #23 Assignment #5 (9 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress
 Assessment Evidence(s) Summative Final Presentation
▪ Purpose
▪ Modality Do & Say (Present Interview Findings)
▪ Device Multiple
▪ Criteria Rating Scale for blog
Identify, through research, a current management system and describe its effect on the
organization

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Presentation period
• Blog post question to be completed for next class: NO BLOG POST

Lesson #24 Assignment #5 (10 of 10)

Competence Group 4
Outcome(s) 4. identify, through research, a current management system and describe its effect on the organization
4.1 research “planning” as one of the basic management roles and elaborate on the importance of planning for quality in:
4.1.1 establishing objectives
4.1.2 developing a mission statement and setting goals
4.1.3 determining how objectives will be met
4.2 explain why contingency planning is vital
4.3 research “organizing” as one of the basic management roles and elaborate on its importance for quality
4.4 research “leadership” as a basic management role and elaborate on its importance for quality
4.5 describe the different styles of leadership
4.6 compare controlling with empowering
4.7 compare and contrast power and authority, and explain their relationship
4.8 describe motivations and factors that affect individual motivational levels including:
4.8.1 individual difference; e.g., attitudes, needs
4.8.2 job characteristics; e.g., task and its significance, skill levels, autonomy, feedback,
communication
4.8.3 organizational policies and practices; e.g., rules, intrinsic and extrinsic rewards
4.9 describe how effective leaders influence others to act including how to:
4.9.1 share influences and motivate individuals
4.9.2 match individual aspirations with organization goals
4.9.3 apply intuition, anticipate change, assess and respond
4.9.4 vision; e.g., identify different/better ways of proceeding
4.9.5 recognize self-understanding; e.g., recognize one’s own strengths and weaknesses
4.10 compare the types of groups that exist in an organization and explain how group development and processes can be encouraged
4.11 research “communicating” as a basic management role and elaborate on its importance for quality and the relationship between communication, action and quality results
4.12 identify reasons for conflict and stress

Assessment Evidence(s) Summative Final Presentation

▪ Purpose
▪ Modality Do & Say (Present Interview Findings)
▪ Device Multiple
▪ Criteria Rubric
Identify, through research, a current management system and describe its effect on the
organization

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Presentation period
• Blog post question to be completed for next class: In 400 words please describe what you have learned
from this module

Lesson #25 Final Class

 Competence Group 5
Outcome(s) 5. demonstrate basic competencies
5.1 demonstrate fundamental skills to:
5.1.1 communicate
5.1.2 manage information
5.1.3 use numbers
5.1.4 think and solve problems
5.2 demonstrate personal management skills to:
5.2.1 demonstrate positive attitudes and behaviours 5.2.2 be responsible
5.2.3 be adaptable
5.2.4 learn continuously
5.2.5 work safely
5.3 demonstrate teamwork skills to:
5.3.1 work with others
5.3.2 participate in projects and tasks

6. identify possible life roles related to the skills and content of this cluster
6.1 recognize and then analyze the opportunities and barriers in the immediate environment
6.2 identify potential resources to minimize barriers and maximize opportunities

Assessment Evidence(s) Formative

▪ Purpose
▪ Modality Do and Say
▪ Device Multiple
▪ Criteria Rating Scale for blog
All Competencies

Learning Activity(s) • Discussion pulled from questions and comments within Blog posts
• Look back on initial KWLs and ensure all “Ws” have been answered
• Completion of module evaluation