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1. To describe the basic functions and the major theories of management (C3)
2. To discuss the basic functions and the major concepts and theories of management.
(C4)
COURSE DISCRIPTION
This course introduces the various functions of management such as planning,
organizing, leading and controlling. The subject will expose students to various
management concepts and theories such as motivation, communication, quality
management and Islamic management perspective.
2 Planning
2.1 Definition and importance of planning
2.2 Types of planning and goals
2.3 Strategic Planning
2.4 Mission Statement
2.5 Types of organizational plan/ operational plan
4 Organizing
4.1 Definition of organizing
4.2 The organizing process
4.3 Division of work/ labor
4.4 Organizational structure
4.5 Span of management
4.6 Types of organization chart
4.7 Authority
4.8 Delegation
4.9 Coordination
5 Motivation
5.1 Definition of motivation
5.2 Early view on motivation
5.3 Content theories of motivation
5.4 Expectancy theory
5.5 Equity theory
5.6 Reinforcement theory
5.7 Goal-Setting theory
6 Leading
6.1 Definition of leadership
6.2 Leadership approaches
6.3 Power
7 Control
7.1 Definition of controlling
7.2 The controlling process
7.3 Types of control
7.4 Potential barriers to successful control
7.5 Making controlling success
8 Communication
8.1 The communication process
8.2 Formal organization communication
8.3 Informal organization communication
8.4 Barriers to effective communication and
how to overcome them
8.5 Achieving effective communication
8.6 Categories of interpersonal
communication
9 Quality
9.1 Definition of Quality and TQM
9.2 The important of quality
9.3 Tools of TQM
Teaching Methodology
1. Lecture-discussion
2. Group presentation
Assessment
Total 100%
References
1. Norlida Kamaluddin, Za’faran Hassan, Rabiah Abdul Wahab, Rohaya Mohd Hussein,
Principles of management, 2, Oxford, 2014, ISBN: n/a..
3. Stephen P. Robbins, Mary Coulter, Management, 11, Pearson, 2012, ISBN: n/a