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MASTER’S PROGRAMME

“SUSTAINABLE FOOD MANUFACTURING MANAGEMENT”

MASTER 2 YEAR ND

EXECUTIVE INTERNSHIP (FINAL INERNSHIP)

-2010 BOOKLET -

Supervisor: Audrey MISRAHI – a.misrahi@isa-lille.fr – 0033 3 28 38 48 74


Administrator: Mireille MONTPELLIER – m.montpellier@isa-lille.fr – 0033 3 28 38 48 01
GENERAL PRESENTATION

Executive internship or final internship means the successful completion of a long-term


internship accompanied by the writing of a report and an oral defence of the thesis. This
teaching activity, which is the last in your Master’s programme, is a professional experience
which aims at immersing you in a work environment in order to take charge of one or several
large projects and to offer reflections on and solutions for these projects in a structured and
convincing manner. This search for solutions makes up the core of the Internship thesis.

This is why, in addition to an operational phase, which is essential to a proper integration and
comprehension of the company’s job positions, you will be required to:
- Assimilate the skills pertinent to your subject (importance of the bibliography);
- Understand the problem that is presented to you;
- Assimilate and validate a work methodology;
- Collect and analyze the information pertinent to helping you solve the problem
presented;
- Confront, when necessary, your reflections and solutions;
- Draw conclusions by taking a clear stance and by presenting future outcomes
resulting from the project.

To summarize, you will need a question (an in-depth problem), a client (the company) with
well-defined means, and a training environment that will guide you throughout the internship.

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OBJECTIVES

The general objective of the final internship is to train you to resolve problems and to develop
behavioural skills necessary for entry into the workplace. For this reason, your internship will
be full-time and long-term: you must carry out your project for at least 6 months, from
January 2nd to September 30th.

More precisely, the objectives of the Final internship are:


- To confront you with the task of seeking a long-term internship in the professional
world. It is currently observed that more than half of all internships lead to being hired,
thus making certain interviews comparable to an interview for employment;
- To offer you for a last time the possibility to test in real-time your aptitudes in
identifying goals, in defining a method of realizing those goals, and to offer solutions by
adopting rigor and other qualities that every executive requires, as well as pushing you
to develop adequate attitudes and behaviours by confronting you with the working
world;
- To conceptualize and formalize your thoughts (and therefore your results) by writing a
thesis. The thesis (as well as its defence) is the result of many years of study. It should
be a reflection of your capacities as an executive.
- To orally defend your work by presenting it to a jury. A good professional must know
how to communicate, support, and defend his or her work.
- Finally, this new experience further allows you to learn, discover, and even confirm
your career choices.

The Final internship thus represents an important step that should be approached with the
highest level of professionalism.

You must perform your internship in a food company, manufacturing food items in France or
abroad. The host structure should be of some size, so that the supervision does not reduce
itself to a single person.

As part of your internship, you have to take charge of one or several large projects and to
offer reflections on and solutions for these projects in the management of Quality,
Production, Food safety, Environment or/and Safety at an executive position or equivalent.
The company submits the problems. Your internship will consist in working on these defined
cases, alone or within a team.

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ACCEPTANCE PROCEDURE

1 – LOOKING FOR AN INTERSHIP


The search for an internship is left to the student’s initiative, who can exploit his personal
network of relationships or proceed by spontaneous appliance. On another hand ISA
receives internship offers (mainly in France) that are then consultable at the internship office
(a list is available on the online server: http://intranet.isa-lille.fr)

You can also use other tools offered by ISA:


- ISA engineers book (available at the library);
- Records of former internships (available at the library);
- Company websites and sites related to employment and/or internships;
- ISA laboratories can have business contacts.

2 – ACCEPTANCE PROCEDURE
When the student has received a positive answer from the company, the internship
description has to be submitted and validated by the master supervisor. The student must fill
in the internship agreement requisition form (it must feature in a clear and accurate way: the
name of the company, the name of the supervisor in the company and its details, the subject
and the objectives of the internship, the referent professor at ISA, the internship’s period) and
must write a 2-3 page proposal indicating:
- Identification of the student;
- The host organization with precise identification of the business and internship
supervisor;
- The context of the proposed internship: indicate in particular the strategic importance
of your mission;
- Assigned missions and field of study;
- The training that you will possess;
- The work protocol and available budget.

The Internship Agreement application is available on the server. These two documents must
be approved and stamped by:
- The academic director of the master;
- The referent professor at ISA (or consultant): it is your responsibility to find a referent
professor. This professor will guide you during the internship.

It is important to clearly define the topic of your internship. Arrange a meeting (or e-mail
exchange) with the referent professor you’ve chosen to present your proposal and explain
your assignments. Do not hesitate to re-contact the company for more information.

Once validated and signed by the master supervisor and referent professor, the forms have
to be sent back to the internship administrator, in order to obtain 3 copies of the internship
agreement. This agreement will then be sent as soon as possible to the company for
signature.

Important: as soon as you have agreed to a placement, even verbally, you must not change
for another one.

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PERFORMING THE INTERNSHIP

The success of your internship will greatly depend on the technical and human qualities you
will be able to demonstrate. Indeed, over a period of 6 months, the company is likely to
entrust you with one or several strategic missions, as well as allowing you to strengthen your
network of contacts and instructing you further. However, it is important not to forget to give
regular news and take stock of the internship by submitting report to the referent professor.

During the Internship, and whatever is its status, the student stays under the educational
control of ISA:
- If there are any changes (dates, assignments…) or problems (relational issues,
absences for acceptable reasons, working injury…), the student has to warn the school;
- The master supervisor and referent professor can contact the trainee and/or the
internship supervisor in the company at anytime during the internship (phone call, e-
mails, visits…). You may be asked to organize a meeting.

During the internship: collect as much useful information as possible to write your report.

SCHEDULE TO FOLLOW:

 6 weeks after the beginning of the internship


Submit a 4-5 page document to your referent professor presenting the context, a detailed
description of the problem to be solved (what question is presented and why this is a relevant
problem for the company?), the methodology you plan on implementing in order to solve the
problem, and a provisional calendar of your work. The referent professor will then be able to
evaluate your ability to identify the problem that your internship presents and to develop
solutions to this problem. This is a very important step, so that your referent professor can be
able to help you refine your method of work.

Once the internship is going smoothly, this document must be able to help you better define
the main idea that you will take up in your thesis. Ideally, the rough draft should have the
form of the final version of the thesis.

 After 6 weeks
You are free to contact your professor in order to keep him or her regularly informed of the
progress of your work. We can only suggest to you to seek the counsel of your professor
when you begin writing your thesis (in creating a detailed plan, for example).

 At least one month before the defence of your thesis


1) Defence organization
You must indicate to the internship administrator the date and the time slot for your defence,
as well as the names of the jury members. The administrator will then send a summons to
each member of the jury. Please call Mireille MONTPELLIER (0033 3 28 38 48 01) for
information concerning available dates. You must defend before October 10th.

2) Report draft
One month to 20 days before your defence, you can send a draft of your report to your
internship supervisor and ask for some guidance. Afterwards, you are supposed to
implement the comments inside the final report and to apply them to the whole final report.
This draft is supposed to present the structure of the report, and to contain your main ideas,
how they will be linked together, draft paragraphs. If you’ve got specific doubts on one or the
other part, it is the right time to clear them with your supervisor (if they haven’t been cleared
out before).

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For this draft you will receive comments from your supervisor.

From 15 days prior to the defence, time to ask for putative corrections on the report is over.

During your internship, you are encouraged to contact regularly your supervisor and to start
talking about your report early enough to have time to submit a draft prior to the final report.
Generally, it is a useful option to send firstly a detailed table of contents of your report (1
month prior to the defence), then a draft, then paragraphs for which you may still have big
doubts. All these exchanges must take place at the latest 15 days prior to the defence. You
are then supposed to have received enough feedbacks to write your final report.

You should ask to your supervisor within the company if they wish to check your report prior
to sending the final version. If so, you have to organize your time to respect ISA deadlines
indicated below and above.

 10 days before the defence of your thesis


It is time to submit your final report.
Mail your written report (thesis):
- Send 1 hard copy to the internship supervisor in the company;
- Send 1 hard copy to your ISA supervisor;
- Send 1 soft copy to the President of the Jury (Mrs Audrey MISRAHI (*))
- Send 1 copy to each non-ISA jury member (if any: ex.: persons invited by the
company).

Remark1: the final report assessment will be commented at the very end of the defence: you
will get to know what you did right and what deserves to be improved.

Remark2: you are supposed to print out the final report’s hard copies at the company. If you
haven’t printed out your report while you were within the company, you will have to print it out
by yourself. ISA won’t refund the print out. Reminder: in your ISA student card, you’ve got
credits to print out documents at ISA; you should use them in this purpose. If you’ve got no
more credits, you are supposed to buy additional credits.

(*) Remark3: if Audrey MISRAHI is your supervisor, M. Tanguy BANTAS will be the
President of the Jury.

Final internship

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THE INTERNSHIP THESIS

We supply you with the following guide for writing a good thesis. However, the “perfect”
thesis is difficult to define, since each subject and each company differ from others, and
there is more than one way to perceive a mission and how to carry it out.
Nevertheless, the exemplar that is suggested to you is based on a logical scientific method
which you may adapt in conjunction with your referent professor.
Thus, for example, if your methodological steps are numerous and sequential, do not take
ten pages for the “Methodology” paragraph of the thesis; rather, synthesize the most
important elements here, for the details will be expressed in the large “Results” section, with
a succession of question-methodology-response-discussion elements. We also stress the
synthetic nature of your thesis. It is useless and even disadvantageous to elaborate on
everything in detail. You will be evaluated on your capacity to take a step back and
synthesize your results.
Furthermore, it is important to indicate explicitly transitions between main sections in order to
make your thesis easily readable. Ideally, each main section should end with a brief
summary restating the main ideas discussed in the section.
One final note: if the company asks for a report which differs considerably from your
Internship thesis, it is your responsibility to respond to both requirements, sometimes in the
form of two distinct documents.
The Internship thesis must be written in French for French students; in English or French for
International students.

1 - COVER PAGE:
The format is standardized. An example may be found in Appendix 1. The only optional
element is the word “CONFIDENTIAL”, followed by the duration of confidentiality. This is to
be placed below the title and written, if possible, in large, red letters.

2 - INTRODUCTORY PAGES:
The first sheet of the thesis is the standardized cover page.
The second sheet contains the abstract in French and in English with 5 keywords. The
abstract is extremely important. Indeed, one quickly becomes familiar with the content of
your thesis. The first one or two sentences of the abstract indicate the problem approached,
and the rest synthesizes the main results reached.
An Acknowledgements page may be included but is not required. Don’t forget to
acknowledge your referent professor.
Next should be the table of contents, including page numbers.
Finally, include the introduction (suggested 1-2 pages), which will indicate the subject
approached, the context in which you were working, and the structure of the body of the
thesis. The introduction should be an invitation to read the body of the thesis.

3 - BODY OF THE THESIS:


[The number of pages mentioned here and in the rest of the document should not be
considered as an objective but simply as an idea of length.]

 Context of the internship and of the study:


Host company, company’s business strategy, your mission in this strategy (this is for
justifying the importance of the mission to which you are assigned): 2-3 pages
State of the art/literature review: the information that you will be equipped with upon
beginning the internship (bibliography, regulations, existing data, etc.): 5-6 pages (this point
can be a specific part; and it can come after the part dedicated to the issue and internship
objectives).

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 Assigned issue explanations (what we call in French “la problématique”)
and internship objectives:
Putting your mission in context, learning to write about the problem that is presented to you
in a structured manner, asking the right questions, explaining why it is an important problem
to solve and what its strategic interest is for the company, etc.: 3-4 pages.

 Methodology:
You should first of all lay out your overall methodology of resolving the problem presented,
that is, the manner in which you will set about developing solutions to the problem. You will
be required to justify the steps you take in doing this. You will then present the materials and
methods that you have used. You may approach technical aspects (statistical methods,
laboratory materials, etc.) as well as organizational aspects (work method, group
collaboration, etc.). Justify your choices in relation to either your bibliography or the logic of
the explanations that precede the “Methodology” section: 5-6 pages.

 Results and analysis:


You will synthesize in a structured manner the main results that you arrived at. These results
are solutions to problems or reflections, that is, responses to the problem you are confronted
with. It is important to illustrate your findings (through diagrams, etc.), to look critically at your
own findings (in relation to your bibliography and methodology), to specify the operational
aspects of your solutions, and finally, to approach the financial consequences of your
findings (feasibility, financing, etc.): 20-25 pages.

 Discussion:
It is important to discuss the results -to compare them to the bibliography- in other words, to
take a step back and put forth your opinion on the findings. This part may be added to the
end of the previous section: 3-5 pages.

4 - FINAL PART:
 Conclusion:
The conclusion restates the problem you are confronted with, highlights your contribution to
solving the problem (your main results) and suggests future applications (do not forget this
part!). The conclusion should close the study which was “opened” by the introduction. 2-3
pages

 Bibliography:
This is the alphabetical list (in order of author’s last name) of the works and publications cited
in the thesis by footnotes. Internet references may also be included in your bibliography: 1-3
pages.

 Appendices:
An appendix should relate complementary information that is useful, but not essential, to the
proper comprehension of your thesis. Appendices are not compulsory, but if you do include
them, you should number and cite them in the body of your thesis—no fluffing! Too often,
appendices are too copious and/or not pertinent. An appendix may already be a synthesis of
multiple documents. If your appendices are numerous, you should include a table of
contents. Do not forget to give a title to each appendix and be attentive to the way in which
they are presented (no poor photocopies or illegible diagrams!).

5 - ABSTRACTS:
An abstract (= short summary) of the report must be included. Two abstracts are required:
one in French and one in English. To the abstracts, four relevant keywords must be added.
One abstract is supposed to be half-page long. The two abstracts are supposed to be placed
on the back page of the report.

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6 - THE WRITTEN FORM:
Particular attention must be paid to the form of the written document in order for it to be
acceptable. The quality of the writing must be worthy of M2 student: pay careful attention to
spelling and style (do not use sentences which are too long, a verb in each phrase, etc.), and
your ideas must follow a logical order.
The thesis is a typewritten document with numbered pages, printed in black ink on white
paper. Double-sided printing is recommended so as to make the document more easily
readable. In addition, colours may be used with discretion, but their overuse will detract from
your thesis. Use the same font throughout the document (the default is Times New Roman or
Arial, 12-point, except for certain titles). The margins are 2.5 cm (1 inch) by default, and a
line spacing of 1.2 to 1.3 will help to make your text easier to read.
For illustrations (figures and tables—a photo is a figure!), keep to the following rules:
- No stretching to make the figure take up more space;
- Give a title and figure number to each illustration;
- Provide a legend, if necessary, explaining units, abbreviations, etc. (an illustration
must be comprehensible independently from the text);
- Cite the source if the illustration is not your own;
- The illustration should not take up more than one page. If it does, you should put it in
the appendices.
- Include a reference to the illustration in your text (ex: Fig. 4-13);
- The illustration should be situated beside or opposite the text it relates to.

The headings (main headings and sub-headings) have to be numbered and to be presented
in a coherent and homogeneous manner.

Finally, do not forget all of the recommendations that may have been given to you during
your assistant-executive internship, industrial projects, and given by your supervisor during
this final internship.

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THE DEFENCE

The defence of your thesis is the last major step of the final Internship. It gives you the
possibility to present and defend your work in front of a jury in a structured and well-
supported manner.
The time for the defence of your thesis depends on the dates of your internship. Please
contact Mireille MONTPELLIER (03 28 38 48 01) to find out available dates. The defence will
take place at ISA before October 10th.

1 - CONDITIONS FOR THE DEFENCE:


The defence of your thesis can only take place if the following conditions have been met:
- Minimum of 6 months of internship;
- Allowance for the minimum waiting period between submitting your thesis and the
date fixed for your defence;
- Availability of the president of the jury (or of his/her representative), of the referent
professor, and of the representative(s) of your host company.

If any of these conditions is not met, the Internship administrator cannot authorize the
defence.

2 - DEFINITION AND ROLE OF THE JURY MEMBERS:


 President of the jury: his/her role is to direct the defence, to insure that minutes are
taken of the jury’s deliberation, to ensure evenness in the notations and evaluations
of the jurors, and to participate in scoring the thesis. This role is assumed by the year
coordinator of the master or otherwise by his or her representative.

 Referent professor: his/her role is to guide the student during the internship (note: it is
not the referent’s job to do the work for you!). He/she is called on at the request of the
student and evaluates the written content and presentation of the thesis as well as
evaluating the defence of the thesis and the student’s keeping within the necessary
time frame. The professor-mentor is the special contact between ISA and the host
company, especially in arranging for the company to be represented at the thesis
defence.

 Host company representative: his/her role is to attest to the student’s execution of the
internship on the technical and behavioural levels, as well as scoring the “Internship”
section of the evaluation and evaluating the written document and the defence.

 Others may participate in the defence:


- By taking part in the jury, in agreement with the host company and the president of the
jury;
- As an auditor, on the condition that the subject of the thesis is not confidential. In such
an event, auditors may not participate in the defence.

3 - HOW TO GIVE A GOOD PRESENTATION:


During the defence, you must convincingly discuss:
- The problem that is presented to you and its context (why is this problem important to
the company?);
- The methodology that you adopted;
- Elements from your main results (those treated in your thesis or the outcome of your
work);
- The possible consequences of your work;

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- The limitations and the future possibilities of your work (what the project has
produced, possible critiques, what you would do differently if you had to do it over: take
a step back to consider this).

You have at your disposal certain visual aids should you decide to use (overhead projector,
video projector, TV, etc.). If you decide to use a slide show (such as PowerPoint), give
serious consideration to the number and quality of your slides (1 slide every 2 to 3 minutes,
no more!).

You can confront your ideas for your oral presentation with your ISA supervisor. He/she will
give you personalized but general advices. Thus, the general concept of the presentation can
be discussed with the supervisor (however, no specific slide-show will be corrected). Such
discussions can take place at the latest till 3 days prior to the defence.

4 - EXECUTION:
The total duration of the defence and deliberation is around 90 minutes. It is important to stay
within this time limit in order not to interfere with the time slots of other possible defences.
The 90 minutes is broken down as follows:
- 2’: introduction by the president of the jury;
- 30’ (max. 35’): oral presentation;
- 35’ (max. 45’): questions/responses, debate;
- 10’ (max. 15’): deliberation;
- 2’: announcement of results.

The room and the video projector will be reserved for you by the Internship administrator.
Remember to set up any necessary aids at least 15 minutes before the beginning of the
defence in order to test it and make any necessary adjustments.
Following the oral presentation, each member of the jury is required to ask at least two
questions in order to fuel a debate.
At the end of the deliberation, the president of the jury announces your results: sub-scores,
overall score, as well as a synthesis of the comments.

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THE SCORING MATRIX

THE RESULTS ARE ANNOUNCED AT THE END OF THE ORAL DEFENCE.


The announcement of results serves the purpose of conveying to the student his or her
overall score. This score, out of 20, is in reality the average of three separate scores (refer to
the matrix in Appendix 2 and the guide in Appendix 3):
- Internship (coefficient of 3 – 30%)
- Written component (coefficient of 4 – 40%)
- Oral component (coefficient of 3 – 30%)
- Respect of time frame (deduction of marks if this is not respected) (1 to 2 points can
be withdrawn if you didn’t submit your final report on time, or if you didn’t provide the
intermediate 6-weeks report)

In the event of a major problem, the jury may decide to suspend the recording of the results
while waiting for supplementary work requested of the candidate by the jury.
In the event of a sub-score or overall score below 10 out of 20, the jury reserves the right to
ask the candidate to redo all or part of the work (internship, thesis, defence) in order to
conform to the requirements of the submission of the student’s file to the diploma jury for
graduation. In addition, you will not be given the credits (mark = 0/20).

The 6-month internship is equivalent to 30 ECTS credits. The following table gives the scores
and honours status.

Score Honours status


16-18 Excellent
14-15.9 Very good
12-13.9 Good
10.6-11.9 Satisfactory
10-10.5 Just acceptable
08-09.9 Not satisfactory
06-07.9 Unacceptable

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APPENDIX 1 : COVER PAGE

Company’s logo

Institut Supérieur FLST Entreprise address


d’Agriculture 41, rue du Port
48 boulevard Vauban 59000 LILLE
59046 LILLE CEDEX

Final Internship Thesis


by Student’s LAST NAME – First Name

Student in
“Master Sciences et Technologies, Mention Agroalimentaire, spécialisation QHSE”
MSc in “Sustainable Food Manufacturing Management”

Year 2008-2010

TITLE (specific and relevant one)

CONFIDENTIAL (if required)


+ duration of confidentiality

Dates of the internship

Date of the defence: day/month/year

Name of supervisor within the company


Name of supervisor at ISA

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APPENDIX 2 : SCORING MATRIX

M2 INTERNSHIP
(Batch 2007-2009)

Name – First Name of Company Date of the defence


the student

Jury members Report title defence title

(MARKS OUT OF 20) WEIGHTING


COMPANY
(supervisor within the company)
INTERNSHIP WORK QUALITY
GLOBAL ASSESSMENT 30%
(please, refer to criteria listed in the provided
grid)

ISA REFERENT PROFESSOR


WRITTEN REPORT 40%
(based on ISA’s criteria)

JURY OF THE DEFENCE

ORAL DEFENCE 30%

Time frame met? 0 -1 -2

FINAL MARK : _________

Comments:

Signatures:
Company’s representative President Referent Professor

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APPENDIX 3 : GUIDE TO THE SCORING MATRIX

ASSESSMENT BY THE COMPANY (30 %)

SCIENTIFIC AND TECHNICAL COMPETENCIES:


- Existing at the beginning of the internship
- Acquired in a satisfactory manner
- Efficient and relevant sources

PROBLEM-SOLVING SKILLS
- Understanding the problem
- Analysis
- Synthesis
- Creativity
- Execution

ADAPTATION TO PROFESSIONAL LIFE


- Teamwork and individual work
- Adaptation to circumstances and people encountered for job purposes
- Responsibility and initiative

OPENNESS
- Was the student concerned with the activities of the organization or company on the
whole?

IS THE STUDENT “HIREABLE”?


- To this position or to a higher position

ASSESSMENT OF THE WRITTEN PORTION (50 %)

INTRODUCTION, CONCLUSION, ISSUE PRESENTATION


- Is the subject of the project justified and placed in context?
- Is the issue, assigned to be solved by the student, comprehensible and placed in the
strategic context of the company?
- Are the implications of the results obtained discussed?

METHODOLOGY
- Is the methodology thoroughly explained and replicable?
- Is it adapted to the problem?
- Is it well-supported?

RESULTS & DISCUSSION


- Are the results answering to the initial explained objectives?
- Is the interpretation fully developed?
- Are the important points from the results identified?
- Are the results discussed?
- in an economical approach present?
- Is it possible?
- Is it achieved?

ORGANIZATION OF THE DOCUMENT & ARTICULATION OF ITS DIFFERENT


PARTS
- Pertinent table of contents
- Writing style and spelling

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- Quality of the illustrations
- Pertinence of the abstract
- Quality of the appendices

BIBLIOGRAPHY SECTION
-Is the work presented in the report supported by a bibliography, clearly explained and
relevant?
- Is it focused on the subject of the thesis?
- Is it usable by others?

ASSESSMENT OF THE DEFENCE (30 %)

ORGANIZATION
- The presentation is consciously structured;
- Quality and originality of presentation aids (visual and others);
- Respect of the time limits;
- Clarity of the presentation;
- Participation in the debate.

CONTENT
- Originality in relation to the written portion;
- Capacity for synthesizing ideas;
- Taking a step back, critical evaluation of the internship and of the written portion (how
can the experiences be used in the future?);
- Pertinence of structure and arguments;
- Pertinence of responses to questions.

EVALUATION OF THE RESPECT OF OTHER RULES / RESPECT OF THE TIME FRAME,


in particular;
- 6 weeks after the beginning of the internship (problem and methodology);
- Final schedule (before the defence);
- Respect of the suggestions made in this guide;
- Regular taking stock with ISA supervisor and respect of his/her suggestions.

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