Ritam bhara Pand ey

( : + 91 7259694871
E-mail : r it u_ jind agi@ yahoo.co.in

OBJECTIVE
Seeking challenging assignments in Business Analysis / J apanese Translation / Corporat e
Communication / Customer Engagement with an organizat ion of repute

EDUCATION & SKILLS

ü From 2008 to 2010 - Mast ers of Art s (J apanese) from Visva-Bharati Universit y with 67%
(First Class )
ü From 2005 to 2008 - Bachelors of Art s (J apanese) from Visva-Bharati Universit y with 75%
(First Class First )
ü From 2003 to 2005 - Higher secondary(Visva-Bharati Universit y-75.63%(2005,first class)
ü IT Skills: Microsoft Office, Excel, Word & P owerP oint, MS Outlook

NOTABLE ACHIEVEMENT

ü Adjudged as outst anding Student for the year 2007 in J apanese during graduation
ü Received scholarship from J apan Foundation for Education and Cultural training in J apan for
15 days
ü Visit ed J apan in 2008 J une on Scholarship (J enesys P rogram.)
ü Visit ed J apan 3’rd time on an invitation by Chikushi Universit y,Fukuoka (Dazaifu).
ü 19’Th All India Speech Contest J unior Group 1’ st prize.
ü Winner of 21’ st All India J apanese speech contest senior group 3’
rd prize.
ü Received Bronze Award at EMC for great performance.

EMPLOYMENT DETAILS (Total Experience –4 years)

Colt Technologies Services India Pvt Ltd From 28t h April 2014 to till
Company:
date

Worked As: Order Processing A nalyst Team

ü Maintains customer rapport by listening to and resolving concerns; answering questions

ü Booking Telco order
ü Enhances department and organizat ion reputat ion by accepting ownership for accomplishing new
and different request s; exploring opportunities to add value to job accomplishment s.
ü Specifically deals with J apan region
ü Responsible for performing technically, commercial and administrat ive validation on a customer
order, entering order details into the syst em and triggering the workflow for downstream delivery
terms
ü Responsible for delivery of the service to the customer as per the terms and conditions.
 From 30t h Oct 2013 to 24t h J an
Company: Sony India Softw are Centre--Bangalore
2014

Worked As: Japanese Language Bilingual A nalyst

ü Interpret ation and translation of SAP enhancement and other data storage syst em

From 4t h J une 2012 to 24t h oct

Company: EM C Corporation--Bangalore
2013
Total Experience 1 Yr
Worked As: Payroll Specialist Spec III Team - Payroll

Job Roles & Respons ibilities

ü P erform daily payroll department operat ions for EMC J apan

ü Underst and proper taxation of employer paid benefits
ü Execute eTime time and att endance processing and interface with payroll
ü Research and email appropriat e audience of file issues in J apanese
ü Load import files received from HR of EMC J apan
ü Summarize and Interpret the minutes of meeting from J apanese to English to the team

From 9th Aug 2010 to 1st June

Company: Oracle India Private Ltd--Bangalore
2012
Total Experience 2 Y rs
Worked As: Order A dm inistration A nalyst Team - JAPAC

Job Roles & Respons ibilities (Orde r & Administration)

ü P art of SCM Integration, the complete acquisition process of SUN Hardware by Oracle. (Sun
Microsyst ems Hardware Order Management transition to Oracle Business Model).
ü 2 Years of relevant experience as OA analyst in Oracle India P VT LTD under the project Global
Finance Information Centre (GFIC).
ü Responsible for interacting with sales in J apanese from other department s, which added more
clarit y on the business requirement .
ü P repared Training documents & validating process documents to eliminate process gaps, which
will help Analyst s to process the request .
ü Conducted Functioning training for the new joiners and cascading process updates to the entire
team.
ü Account able for pre quality and post quality checking of the orders and transact ions, completed
by team-members.
ü P roviding exact information for End users and P artners as request ed.
ü Knowledge on Software and Hardware Business from OA prospective.
ü Responsible for monitoring and recording the team day to day activities.
ü Report ing team Backlog (End of the Day reports) to higher management and Stake Holders.
ü P rocess Improvisat ion contributions, for the enhancement of application and set ting up new
P rocess.
ü Dedicated to work, flexible in shift timings to clear the team Backlogs.
ü Handled call and meetings in J apanese
ü Worked with the teams like Install Base, Data base, sales, Local J apanese contract team
ü Validating Customer P O and taking care of their requisit ions till it get invoiced.
ü Took care and validate customer should not receive ROHS product as per the country local law.
ü Analyze and book order as per delivery incoterm ( DDP ,DAP etc)

ACHIEVEMENTS:
ü

Importan t Busines s transactions:

PERSONAL DETAILS
Name : RitambharaPandey
Father’ s name : Devendra Pandey
Date of Birth : 27th June 1987
Sex : Female
Nationality : Indian
Marital Status : Unmarried
Languages : English,Japanese,Hindi and Bengali
Hobbies : Listening music, reading
Present Address : Arekere, BTSlayout, Bangalore-56
Permanent Address : Shantiniketan, Bolpur, West Bengal

DECLARATION
I hereby declare that all the above given information are true as per my knowledge.

Date:
Place-Bangalore Ritambhara P andey