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The Review of Radical Pohhcal Economics 13:2 (Summer 1981)

The Logic of Worker (Non)Participation


in Yugoslav Self-Management
Ellen T. Comisso

ABSTRACT: A great deal of research on Yugoslav self-management has docu-


mented and sought to explain a lack of worker participation and influence in
enterprise decision-making. This paper, based on an intensive case study of a
Yugoslav plant, examines the kinds of issues over which Yugoslav workers do be-
come very actively involved in decision-making processes. It finds that workers’
implicitly "ideological" values and principles are the key determinant of worker
participation. When those values are threatened by a proposed course of action,
workers participate vociferously to defend them; when they are not, workers tend
to "delegate" decision-making to others At the same time, precisely because of
the circumstances leading to heavy worker involvement in decision-making, the
decisions in which workers participate most actively are least likely to be those
over which they feel they have control, i.e., in conflicts typically with manage-
—

ment — workers’ preferences are not likely to be embodied in the final decision.
In contrast, on issues where there is no conflict and in which workers as a cohe-
sive group are not highly involved, the final decision is likely to reflect workers’
preferences as much as those of everyone else in the firm. Thus, in the case of blue
collar workers, participation in self-management is likely to be inversely cor-
related with having influence over decisions.

The gap between the theory and the practice of executive and technical personnel. Still others4 lay the
Yugoslav self-management has perhaps nowhere been blame outside the enterprise itself, arguing either that
more evident than in the difference between the &dquo;statist elements&dquo; do not permit the really important
amount of expected and the degree of actual worker decisions to be made at the level of the firm at all or,
participationin enterprise decision-making. Theory alternatively, that market decentralization and compe-
underlying self-management calls for enterprise deci- tion are so destructive of working class solidarity that
sions to be the result of the active participation of the they necessarily eliminate worker influence as a force
firm’s rank-and-file labor force in the decision-making determining enterprise behavior.55
process. The normative, legal structure of the self- Strikingly different policy implications follow
managed firm is constructed and regularly recon- from these various analyses. If one assumes the
structed with the avowed intention of increasing &dquo;immaturity&dquo; of the Yugoslav proletariat to be the
worker input. The ideology of self-managed society root cause, increased education, higher standards of
daily proclaims &dquo;Power to the Producers&dquo; from the living, and more ideological training appear to be the
highest rooftops. Yet reality consistently reveals a dis- logical remedies. If a power play on the part of
appointingly low level of worker participation and &dquo;technocratic&dquo; forces is the central malady, then fur-
personal influence in industrial decision-making.’ ther restricting the freedom of executives through as-
Numerous explanations have been advanced to ex- sorted normative (i.e., legal) and political (i.e., party)
plain this contrast between aspiration and realization. measures becomes a rational antidote. Likewise, if it is
Some see it as due to a simple lack of interest2 on the the State bureaucracy and &dquo;non-productive&dquo; agencies
part of a labor force all too recently transformed from which are seen as limiting the enterprises’ - and hence
peasant to proletariat and materially pressed by both the &dquo;direct producers’ &dquo; - ability to autonomously
inflation and the new needs created by urban life. determine business strategy, then further reductions in
Others3 trace the discrepancy to a monopolization of taxes and regulation plus additional decentralization
power inside the firm of better educated and informed of the political superstructure are envisioned as the

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11
means to bridge the theory-practice gap. Or, on the A second distinction must be made with regard to
contrary, if the competitive market is found to be the participation itself. Worker participation in self-
main culprit, expanded State intervention in the econ- management can mean (a) that blue collar workers par-
omy and reconstruction of planning bodies are re- ticipate as individuals who merely happen to be pro-
commended as a solution. duction workers, i.e., the statements even elected dele-
While undoubtedly all of these analyses contain gates make at meetings represent no one other than
elements of truth, none of the remedies they suggest themselves; and/or (b) that blue collar workers speak at
seem to have been very successful in increasing blue meetings on behalf of a larger, collective interest held
collar worker participation in self-management. by an enterprise’s production workers as a whole, i.e.,
Survey research in Yugoslavia on participation and the statements elected delegates make at meetings ex-
perceived influence has been going on since the early press the interests and sentiments of a much larger and
1960’s, and the results of recent research are practically cohesive group. Significantly, the mere fact that a
identical with those of earlier studies, despite a con- representative is elected does not, at least in a sociologi-
tinuous series of reforms and readjustments - many cal sense, automatically ensure that (b) will be the case.
embodying the solutions proposed above - designed Indeed, (b) will only occur if widespread involvement
to stimulate worker involvement. In fact, to some (either prior to or as a result of a representative’s state-
observers, the overall amount of rank-and-file worker ments) accompanies specific acts of participation.
participation in self-management appears to have even At the same time, opinions or suggestions voiced
decreased over time.66 by elected representatives as individuals are not neces-
How, then, can we explain this apparent anomaly? sarily &dquo;unrepresentative,&dquo; unless, of course, they ex-
Perhaps the answer can be found by approaching the plicitly run counter to a pre-existing collective senti-

question from a different angle altogether: rather than ment held by the constituency a delegate presumably
seeking to discover why workers fail to participate in represents. On the contrary, the criterion of
self-management, it might be more helpful to analyze &dquo;representativeness&dquo; is as irrelevant to them as is the
the situations in which they do participate. From this group to which the delegate ostensibly belongs.
perspective, the problem is not so much one of ex- Finally, exerting influence or pressure must be dif-
plaining low worker participation, but of differentiat- ferentiated from both having influence or control or
ing the situations which evoke high worker participa- perceiving that one has influence or control.8 While the
tion from those which do not, and explaining why, de- former refers to the various activities which go on in
spite examples of active and vociferous involvement, the course of the decision-making process, the latter
blue collar workers in Yugoslav self-managed firms concerns the results arrived at. While an individual or

continue to perceive themselves as relatively uninflu- group may exert influence through participation
ential in enterprise affairs. and/or involvement in decision-making, the same indi-
vidual or group can be said to have influence only if the
The Terms of the Analysis final decision taken actually reflects the preferences
expressed. Thus, it is entirely possible to be highly in-
An initial definition of terms is in order. First of volved and participate a great deal in the decision-mak-
all,
it is necessary to distinguish between participation ing process without having control (and certainly,
and involvement in self-mangaement. Participation in without perceiving oneself as having control) over its
self-management, as we shall use the term here, refers final outcome. Likewise, it is quite conceivable that
to overt actions taken by individuals within the formal participation and involvement in a decision may be
self-mangement structure of the firm: voting in elec- minimal while a great deal of control is manifested
tions, being a representative, speaking at meetings, and/or perceived.
submitting a proposal or request, etc. Involvement,
however, is a much more diffuse phenomenon, and
covers all those actions and reactions relating to enter- The Argument Stated
prise decision-making that take place outside of formal With these distinctions in mind, this paper will
meetings, from casual suggestions made to a council seek to illustrate the following propositions regarding
representative to general grumbling about a past or up- the participation, involvement, and influence of blue
coming decision or the lack of one.’Since most of the collar workers in Yugoslav self-management.
self-management bodies in Yugoslav firms are consti-
tuted by elected representatives, the number of 1) Blue collar involvement in self-management will
workers who directly &dquo;participate&dquo; in decisions is be greatest when:
necessarily small, even in the best of cases; the number a) Decisions entail choosing between alterna-
of workers &dquo;involved&dquo; in a decision, however, may well tive ideological value premises;
be much larger. b) Ideological cleavage lines coincide with

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12
occupational categories inside the enterprise; and may well be a certain logic behind both the presence
c) Decisions involving such judgements of and the absence of worker participation in Yugoslav
value must pass through bodies in which blue collar self-management. The key to this logic lies in the role
workers are numerically predominant. of ideology:* because production workers’ goals and
2) When blue collar involvement with an issue is values differ from those of other occupational groups
of blue collar workers will tend to in the firm, they perceive and evaluate issues different-
high, participation
take the form of expressing a collective interest held by ly as well. The result is not that production workers are
blue collar workers as a unified group. invariably in conflict with other groups. Often, the ac-
tions workers want the firm to undertake (e.g., produce
3) Owing to the nature of the issues in which blue a marketable product) are the same actions other
collar involvement is highest, the higher blue collar
involvement and participation in a decision are, the groups advocate, even if for entirely different reasons.
greater the probability is that the outcome of the deci-
And, whenever policies workers want converge with
those other groups (in particular, management) sup-
sion-making process will differ f rom the preference ex-
port, they need not participate as a collective group to
pressed by the blue collar workers. In other words, see their preferences enacted.
involvement and participation on behalf of a collective
interest tend, in the case of blue collar workers, to Nevertheless, the same attitudes and values which
correlate inversely with having influence. produce consensus, low participation, and influence
on some issues produce conflict on others. Moreover,
4) Blue collar involvement in self-managements these disputes are not simply a reflection of differences
will be lowest when: between individuals over how to solve an agreed-upon
a) Decisions involve judgements of fact rather problem, but are conflicts between groups over the
than choices between values, i.e., the goal or decision-
very definition of the problem. On such occasions,
making premise is given and merely the most effica- ideology and common values serve as a mobilizing
cious must be selected;
means
force behind vociferous worker involvement and parti-
b) Cleavage lines reflect differences in indivi- cipation in decision-making. Yet, insofar as the source
dual opinions rather than group conflicts; and of the dispute is mutually exclusive ideological
c) The decisions are made in bodies where orientations, it can only be resolved through a power
only a few blue collar workers are present.
struggle: one side presents the other with a seemingly
5) When worker involvement with an issue is low, &dquo;unalterable fact&dquo;. And, since the costs of creating
participation of blue collar workers will tend to take such a fait accompli are normally higher for workers
the form of proposals and statements reflecting purely than for opposing groups, the ironic consequence is
individual opinions. that precisely the issues in which worker involvement
6) Because of the nature of the issues workers are and participation are highest are the issues on which
only peripherally involved with and in whose resolu- they are likely to perceive themselves as having the
tion they participate minimally, the lower the overt in- least influence.
volvement and participation of blue collar workers in a Unfortunately, for reasons of time and space, this
decision are, the greater the probability is that the deci- paper will not deal explicitly with the value structure
sion will reflect their preferences. and ideology of Yugoslav workers per se,9 but will be
limited to an exploration of the patterns of participa-
The essence of our argument, then, is that there tion and involvement they produced in a Yugoslav
firm observed intensively from March to September,
*&dquo;Ideology,&dquo; asI use the term here, refers to a set of a prison 1974. While the enterprise itself is hardly &dquo;typical&dquo; -
onentations and values which stem from an individual’s membership
in a definite social group and serve as a basis for his/her judgment of indeed, no single firm could be - the pattern of partici-
events, definition of problems, and determination of actions An pation witnessed there is. The hope is that careful
ideology may be socialist, bourgeois, reactionary or whatever other analysis of a single case can reveal certain features
descriptive term observers wish to apply In all cases, however, it con- about the dynamics of labor-management interaction
sists of a set of relatively consistent &dquo;first premises&dquo; individuals utilize in the self-managed firm which will have broader appli-
to interpret their environment in ways which reinforce both (a) their
membership and loyalty to the group whose &dquo;objective&dquo; social posi- cability in explaining the presence and lack of worker
tion the ideology reflects, and (b) the continued existence and welfare participation in Yugoslav self-management in general.
of that group While ideology thus typically suppliers a theoretical
framework rationalizing group self-interest, actions flowing from its
The Case of the Self-Managed Enterprise
premises which individual members of the group undertake may or
may not further the latter’s short-term, narrow, individual self-inter-
est. For example, although a businessman may find himself much
machine-tool plant in Zagreb, manufac-
Zvir is a

wealthier if he hires thugs to loot the stores of his competitors, he will turing heavy machinery and equipment for one of
not do so insofar as he presumably embraces an ideology which starts Yugoslavia’s major extractive industries. In 1974, the
from the principle &dquo;property rights must be respected&dquo; time of this study, Zvir was employing approximately

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13
530 people, about 250 of which were blue collar of issues. These issues were first and foremost ques-
production workers. Of these, the vast majority were tions of distribution, be it of wages, profits, or collec-
skilled and highly skilled workers: machinists, tool and tive funds. Several examples of widespread and active
die makers, welders, electricians. Most came from worker participation and in fact, of open and bitter
Zagreb and its immediate environs; a good 40% were conflict in decision-making occurred during just the
under thirty years of age. Although statistical pro- six-month period of this study; minutes of past worker
bability would suggest that a good proportion of Zvir’s council meetings and accounts of older Zvir workers
blue collar workers represented a first generation pro- hinted at others that had gone on in the past. The ob-
letariat (i.e., their parents had not worked in industry), served examples include a major revolt at an assembly
less than 20% still owned land which they actively cul- held in March, 1974 over the issue of retroactive pay
tivated for family food production.10 Conversations for the 24 Saturdays Zvir had worked without com-
with some of these peasant workers revealed that even pensation in 1973, and a related dispute over whether
they would have been quite happy to abandon this or not members of the work collective who had joined

small-scale agricultural activity altogether had wage the firm in 1974 had a right to share equally in the 1973
levels been high enough - or food prices low enough - profits.
to permit satisfaction of family food consumption Both of the decisions made on these questions had
through retail purchases alone. This attitude plus the to pass through the assembly* in addition to the repre-
fact that the farms were very close to a large urban and sentative self-management bodies. Both involved con-
cultural center like Zagreb enables us to say that Zvir’s flicts between the blue collar workers as a collective
blue collar production workers as a whole represent a group and some other enterprise group, typically the
definite - if first generation - urban working class. management backed up by the leadership of the enter-
The urbanized character and the high skill levels of prise party and trade union organizations. Further-
the Zvir production workers suggest that Zvir was not, more, both of these disputes arose out of what the blue
in terms of its labor force, a &dquo;typical&dquo; Yugoslav enter- collar workers saw as a basic violation of elementary
prise but was rather above average in terms of its suit- principles of justice and fairness, and they quickly
ability for self-management. Its relatively small size, its took on the cast of major ideological battles over the
location in an industrial center, and its involvement in meaning of &dquo;distribution according to work&dquo;, theore-
an industry with a tradition of worker militancy in tically a fundamental &dquo;right&dquo; of the &dquo;direct producer&dquo;
Yugoslavia and Europe generally, all would lead us to in Yugoslavia.
predict a high degree of worker interest in self- For example, at the March assembly held over the
management. In addition, at the time of the study, the retroactive pay issue, the workers argued vehemently
firm had recently emerged from a series of &dquo;liquidity&dquo; for a strict interpretation of the principle. As they saw
crises with its plant and equipment modernized, its to- the situation, they had come to work on Saturday the
tal labor force enlarged, and its financial foundations previous year and done the work for which they were

firmed up. Its wage levels, while reflecting the overall responsible; they had created the &dquo;value&dquo; but when it
unhappy state of wages in the Yugoslav metalworking came time to redistribute it
as personal income, it had

industry,&dquo; were nonetheless among the highest pre- suddenly mysteriously disappeared. Reasoning from
vailing among Zagreb machine-tool plants and the firm this position, they repeatedly demanded &dquo;Why aren’t
we receiving pay for the work we did last year?&dquo; while
regularly showed a healthy annual profit. In short, if
workers are going to participate in self-management at consistently refusing to accept any of the explanations
all, Zvir seemed to present close to optimal conditions Zvir’s management offered. In fact, their refusal was
for them to do so. so complete that the first assembly called on the issue

Nevertheless, worker participation and involve- broke up into small groups of workers and executives
ment in Zvir’s decision-making processes was quite arguing with each other, without having resolved any-
infrequent, and measured quantitatively, Zvir’s parti- thing after more than two hours of heated debate. A
cipation patterns do not seem to differ significantly week later, at a second assembly, the workers, reluc-
from the patterns revealed in numerous other Yugo- tantly and still unconvinced, conceded their cause as a
slav enterprises. 12 Yet, within an overall picture of lost one. In both assemblies, management countered
managerial dominance and worker passivity, a number the workers’ position by upholding the principle of
of highly significant exceptions emerge. distribution according to the &dquo;results&dquo; of work: 13
wages did not depend simply on the amount of labor
performed, but on the overall market performance of
the enterprise. As Zvir’s general director put it, &dquo;You
Participation Patterns at Zvir
*The assembly composed of every member of the work collec-
was
These exceptions occurred with a certain degree of tive, m contrast to the workers’ council and managing board, which
regularity, and tended to cluster around certain types were both elected bodies

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14
could have come to work seven days a week and ness of the workers’ demands. As Croation law de-

worked 20 hours a day, but if we don’t realize the value clared that every member of a work organization who
on the market, we don’t have the funds with which to had a right to a vacation also had a right to a bonus, and
pay you&dquo;. Backing him up was the fact that once a since no one disputed the right of the new employees to
fixed amount of enterprise income had been set aside to their annual vacation, the law was interpreted to mean
be redistributed later in the year as profit-sharing that they could not be legally denied a share in the 1973
bonuses and once a wage increase was put into effect earnings.
for 1974,’4 the enterprise simply had no additional Even when presented as an already resolved mat-
funds it could use to pay retroactive wages. What ter, however, the profit distribution decision was never

ended the debate, then, was not the workers’ recogni- really approved by the assembly. When the President
tion of the principle of distribution according to the re- of the assembly called for a vote, asking &dquo;Is everyone
sults of work, but rather, their unwilling acceptance of agreed that whoever has a right to a vacation also has a
a fait accompli. right to a bonus?&dquo; only a few hands were raised. The
Not surprisingly, the same cry of &dquo;distribution issue was finally sent to the Managing Board which,
according work&dquo; reared its head again at the next
to once the workers had abandoned their cause as a lost
available opportunity, an assembly convened in May, one, quickly decided that everyone should receive a
1974 to discuss the distribution of the 1973 profit. bonus.
Here, the main debate was over who had a right to re- Significantly, even had the workers won their
ceive a share in the profits, the principle of how large point in the debateprofit distribution, their own
over
shares were to be having been already agreed upon. 15 individual shares would not have increased, for an
The workers, undoubtedly recalling the unpaid Satur- industry-wide agreement had set a maximum on the

days, contended that only those who had actively amount any individual could receive as a bonus that
worked in create the profits had a right to share in year; that amount was in fact what Zvir paid every
them, i.e., that all those who had first begun work at member of the work collective even after the post-1974
Zvir after January, 1974 should not receive a bonus. As entrants to the labor force were taken into account.
one skilled machinist expressed it, &dquo;We work, we live Whether workers knew this at the time is not clear, but
for this factory. Now you’re going to tell me that a new increasing their share of the pie did not appear to be
guy comes, he gets an apartment,* he gets better pay, their primary motive in any case. Not only did con-
and he gets a bonus we created by coming to work versations among workers both before and after the
without pay on Saturday?&dquo; assembly center only on the question of fairness and
Management and the firm’s socio-political leader- who &dquo;deserved&dquo; a share in the 1973 profits, but even
ship, however, defended the rights of all those cur- after the decision to permit new employees to partia-
rently employed by the firm to share in the 1973 earn- cipate in profit sharing had been made, there was no-
ings. If the management appeared ranged on the side of thing preventing the assembly from deciding to pro-
egalitarianism and the unity of the collective in this in- rate bonuses on the basis of seniority. Such a proposal
stance, the workers stuck to their notion of just distri- was never brought up at the assembly or outside it; the
bution as both the best long-term guarantee of equal- issue was always who had a right to a fixed sum of
ity and the surest way of protecting their interests. money and who did not.
Hardly coincidental to the workers’ readiness to do Nor were the cleavage lines on the earlier dispute
battle on this issue was the fact that the most rapidly over Saturday back pay explicable solely in terms of

expanding sector of Zvir’s labor force was composed narrow self-interest/income maximization. Certainly,
of technical and clerical personnel; most of the em- the of the production workers would have
paychecks
ployees hired in 1974 were not production workers been fatter had the retroactive pay been given. Yet
themselves. retroactive pay would have reflected all the differen-
Like the back pay dispute, the conflict over profit tials contained in the normal salary scale. The addi-
distribution ended with the workers resigning them- tional income garnered by the supervisory personnel
selves to a fait accompli without having been con- who led the resistance, and by the clerical and technical
vinced by the ideological arguments made to support personnel who remained silent throughout the debate,
it. In this instance, the canons of legality were invoked would have been a good deal higher than that received
in order to bypass deciding on the rightness or wrong- by the average worker.
These distribution disputes, then, were not only
*An allusion to Zvir’s purchase of apartments for two newly hired
engineers While such actions were frequent enough at Zvir (and other
cast inideological terms, but occured precisely because
Yugoslav firms) and accepted in principle by the work collective as contradictory ideological values were at stake in deci-
necessary to attract and keep specialists, they were also widely sion-making. If, on the one hand, ideological values are
resented, especially by workers who often had to wait years before re- invoked when groups come into conflict, on the other,
ceiving credit they could apply toward housing groups come into conflict because their ideological

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15
value systems bring them to it. Long term group inter- constantly reinforced by workers telling each other
ests may indeed be the critical factor shaping overall that they were getting treated unfairly. At the same
group ideology, but in the short-term, the ideology it- time, workers knew very well far in advance of the as-
self acts as an independent factor in defining the group sembly that the management would use the &dquo;no funds&dquo;
and the action the group will take on behalf of this in- argument to fight the retroactive pay demand. Indeed,
terest. 16 they came to the assembly prepared with the &dquo;we
Nor did workers become involved and participate created the value&dquo; contention specifically to counter
in these two decisions out of a lack of power to partici- the management position. The hostile silence which ac-
pate in other decisions or because they only &dquo;under- companied the assistant director’s lengthy explanation
stood&dquo; immediate issues revolving around pay. For ex- of why Zvir would not pay back the Saturdays’ labor
was hardly a sign of close worker attention paid to in-
ample, at the May assembly, a new set of internal reg-
ulations for one of the firm divisions had to be ap- formation previously unavailable. Rather, it was a lull
proved before the profit distribution question was in a storm that broke out with renewed intensity as
handled. There was nothing preventing the same kind soon as he finished speaking. For ideological reasons,

of widespread participation and involvement in this the production workers had convinced themselves of
issue that later appeared in the profit distribution de- the justice of their case and refused, for the same
bate. Interest in enterprise statutes, however, was ideological reasons, to believe what they were being
minimal. As for &dquo;understanding,&dquo; since no one even told; so too, they hoped, through open confrontation,

listened to the regulations as they were being read, the to convince the Zvir management that their demands
question of whether or not the workers &dquo;understood&dquo; were valid.
them was hardly very relevant.
The point here is that both the opportunity to par- The Climate of Decision-Making
ticipate in and the ability to understand decisions be-
ing made are not simply objective capacities present or Both the Saturday back pay issue and the profit
absent in the decision-making process. On the con- distribution question passed through the assembly as
trary, they are subjective functions of the amount of well as the elected self-management bodies. Interest-
interest a given issue evokes. Worker involvement and ingly enough, while normally one thinks of participa-
participation in distribution issues tends to be high tion increasing in inverse proportion to the size of the
not because of &dquo;petit bourgeois materialism&dquo; or body in which a decision is made, in the case of the
&dquo;simple-mindedness,&dquo; but because such issues consti- workers at Zvir, the relationship appears to be pre-
tute the most likely terrain for the time-honored work- cisely the opposite. Partially, this is explicable by the
ing class principle of &dquo;a fair day’s pay for a fair day’s atmosphere which was created by the purely physical
work&dquo; to be violated. It is not that certain issues are in- setting of the different kinds of meetings, and partially
herently &dquo;simpler&dquo; than others such that even &dquo;unedu- it is owing to the interactive effects of worker involve-
cated&dquo; workers understand them, but that certain ment and participation once ideological value conflict
issues are more prone to be simplified by the ideologi- had evoked widespread workers’ interest in a decision.
cal value conflicts they provoke. Physically, the assembly was far larger than any of
Nor were worker protests due to &dquo;misinforma- the elected self-management bodies. Because of the
tion&dquo; about the firm’s financial or legal status, as some plant’s physical layout, its meetings were held right on
Zvir executives claimed after the assemblies. Each of the plant floor, the production workers’ &dquo;turf&dquo;, so to
the assemblies had been preceded by a great deal of in- speak. Meetings of other self-management bodies, in
formal discussion among the workers and between contrast, convened either in an executive’s office or in
them and various enterprise directors. The effect of the factory canteen. In addition, the numerical pro-
this early discussion and debate was not only to guar- portions of the contending parties were strikingly dif-
antee that the workers were informed, but also to cause ferent at meetings of elected councils and assembly
them to close ranks in resistance to what they knew gatherings. Even where the actual elected membership
would be an imminent challenge to their &dquo;rights&dquo;. In of a self-management body was predominantly blue
both March and May, management had succeeded very collar, meetings were normally attended by a large
well in informing the workers of the firm’s legal and number of supervisory personnel in addition to the
financial obligations; it had failed miserably, how- elected representatives. Thus, the plant division coun-
ever, in convincing them that these obligations were cil was formally composed of seven blue collar produc-
serious enough to warrant sacrificing the deeply held tion workers and four technicians. Once the various
value of &dquo;distribution according to work&dquo;. For ex- department supervisors and division executives were
ample, in the Saturdays debate, the only reason why accounted for, however, actual attendance at the meet-
the item was put on the assembly agenda at all was be- ings was four or five production workers, three or four
cause plant discontent had risen to intolerable heights, technicians, and seven or eight supervisors. Likewise,

16
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the enterprise’s central workers’ council had 21 elected The critical fact of widespread worker involve-
members. Out of the 21, approximately 16 attended ment is clarified if we look at the assembly participa-
meetings. Eight of these were blue collar production tion patterns from a purely quantitative point of view.
workers. Yet normally, about thirty people actually If a tally had been kept of who spoke for how long, it
were present at any given meeting, the difference be- would have revealed in both March and May instances,
ing made up by the major plant executives, and repre- that 10 workers asked 30-second questions while a
sentatives of the party, trade union and occasionally of handful of executives gave 30-minute responses. In
other self-management bodies. The final picture looked other words, a purely quantitative analysis, taking no
something like 11 blue collar workers, and 19 clerical, account of worker involvement and making no dis-
technical and supervisory employees. At the same tinction between workers speaking as individuals and
time, if voluntary attendance at self-management workers articulating a group interest, would have the
bodies above and beyond the call of duty was normal assemblies manifest the same worker passivity and
for supervisory personnel, absenteeism for fear of managerial domination that were present in the other
falling behind on production quotas with a consequent self-management bodies. It was the mass involvement
loss in wages was typical for the blue collar production in and support for the cause, however, that made all the
workers. difference in the world at the assemblies.
The conditions in which assembly meetings were In contrast to issues that did not hit ideological
convened, however, were strikingly different. If the sore points and so did not evoke worker interest and
same twenty or so executives who frequently attended involvement, here the cleavage lines were so clear and
the meetings of the various elected self-management the support for the speakers so strong that no more
councils also were present at the assembly, so too were than a 30-second question was needed to make the
an additional 200 production workers who would point. No more than the participation of a small num-
never show up at any other meetings. Since the as- ber of leaders was required to bring it home. Similarly,
sembly convened on the plant floor, all work had to be the lengthy explanations supplied by management
stopped while it met. Even when the assembly con- might well, in another context, be symbolic of execu-
vened after working hours, most of the workers tive domination; at these assemblies, however, they
usually stayed for it since the enterprise bus which were a sign of defensiveness. In short, worker partici-
would take them back to central Zagreb did not depart pation in the assemblies took the form of spontaneous
until after the meeting had adjourned. Hence, the leadership and the fact that a precondition of such
numerical balance of forces at assemblies was in dis- spontaneous leadership is the presence of a large num-
tinct contrast to the proportions prevailing at meetings ber of followers is what makes assemblies much more
of elected bodies. prone to this kind of conflict than the elected self-
Yet not all assembly meetings were marked by tur- management organs are.
bulence. Indeed, precisely because the assembly had At the same time, precisely because the assembly
the character of a mass meeting, it tended to oscillate is a mass, rather than representative, group, when a
between complete docility, with little or no worker par- proposed decision does not entail any conflicts in
ticipation or involvement, and open revolt of the kind ideological values held by occupational groups, the
described above. Again, the critical determinant of probability of any worker participation from the floor
what was going to happen was whether an issue is reduced. No questions or comments arose in the as-
touched an ideological nerve. When it did, participa- semblies convened to approve plans, adopt statutes, or
tion was vociferous and involvement high: all that was approve the list of candidates put up for elections to
needed was for one worker to start an attack and the various bodies. Yet when the original recommenda-
others quickly joined in support. This was a pattern of tions for these decisions had first passed through the
participation quite different from those observed in elected self-management organs, several workers had
meetings of elected self-management bodies. For ex- offered their individual opinions and given sugges-
ample, a week before the assembly held on the Satur- tions. In sum, the assembly setting is one which places
day pay dispute, the issue was brought up by a tool and a premium on conformity to group norms of behavior.
die mechanic at a meeting of the workers’ council. The key question, then, is what group behavior will be,
When he asked why the pay everyone was expecting and it is here that the presence of lack of overt ideologi-
had still not been delivered, he was quickly silenced by cal conflict acquires its crucial significance.
a long tirade from the General Director. When the
same question was posed at the assembly, it was res-
Other Points of Ideological Conflict at Zvir
ponded to at length by the assistant director. If this
succeeded in silencing the original questioner, it The previous section has shown that worker par-
merely provoked five other workers to take his place in ticipation and involvement in self-management on be-
the forefront of the battle. half of a specific worker interest tended to coincide

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17
with issues coming before the assembly and involving the assembly and the predictable worker-management
ideological conflict with another enterprise group. conflict took place; this time, however, the workers
While distribution issues most frequently fell into this were able to bring management over to their side, less
category, not all and not only distribution issues on the merits of their argument than by a threatened
touched on deeply felt worker values. refusal to perform overtime work altogether if prevail-
Questions of responsibility also aroused wide- ing rates remained in effect. Again, ideological conflict
spread involvement and debate. For example, in the was resolved with a fait accompli, and new overtime

Saturday pay dispute, once the workers had given up rates were soon put into effect by the workers’ council.
hope of actually receiving the retroactive wages, they Individual appeals, too, often served to crysallize
then belligerently turned to accuse management of in- outstanding worker grievances. Only the fact that, at
competence. They had come in on Saturdays and done least in the course of this study, they never went before
their jobs; if the value they had created had not been the assembly saved the firm from other explosive con-
&dquo;realized&dquo; that was the fault of management. The flicts. Appeals did come before the elected self-manage-
executives, in turn, countered with the argument of ment bodies, and when the appeal rubbed a sore spot,
&dquo;collective responsibility&dquo;, asserting that the shortage the worker representatives would quite actively sup-
of funds occurred because no one had worked hard port the cause of the injured individual on behalf of
enough. Undercurrents on the managerial vs. collective the plant workers in general. 17 Again, they were quite
responsibility argument continued to crop up in the selective in choosing which appeals to support. A
elected self-management bodies too. Each time, for ex- young engineer who demanded a promotion to a job
ample, the firm’s failure to meet its plan targets was an deemed unnecessary received scant sympathy; a plant
item on the agenda of either the central workers’ coun- foreman who had worked at Zvir for 26 years and had
cil or the council of the production division, a good been refused a loan to repair his home for 5 years in a
deal of discussion in which workers actively partici- row provoked a strong current of solidarity. The latter

pated occurred around the questions of whose fault it case, in distinct contrast with the former, played into a
was and who was responsible for &dquo;putting things in or- widespread sense prevailing among the production
der&dquo; so plan goals could be fulfilled. Yet, because the workers that they were discriminated against in the
decision on these items that had to be made was merely firm’s use of housing funds to attract and keep young
one of accepting a quarterly or annual report, no professional and technical personnel.
choice between the conflicting ideological value pre- Note that the common element in all these ques-
mises was necessitated when the question was called. tions is not the specific issue itself, but the fact that an
Hence, the potential conflict always remained a dor- ideological value held by the production workers was
mant one. involved in the decision-making process. Thus, while
Hiring practices also evoked worker participation these particular issues were the ones which excited the
on behalf of a specifically blue-collar worker interest. most worker interest at Zvir, it is quite conceivable
Here, the feeling was pervasive among workers that al- that entirely different questions may come to the fore-
though there was certainly a need for engineers and ground in other enterprises for the same underlying
technicians in a mechanically sophisticated production reasons. Production rhythms, for example, were signi-

process, Zvir itself had gone way overboard in recruit- ficantly absent as a source of controversy at Zvir. In
ing white collar and technical personnel. While many fact, as workers saw their pay as tied to productivity
executives shared this judgment, for the &dquo;direct produ- and strongly agreed that it should be, they were
cers&dquo; it was a special source of irritation. Not only was anxious to revise production quotas and increase piece-
there a shortage of production workers, meaning a rate incentives. The fact that each machine was indivi-
greater burden of the work fell on them; not only did dually normed, giving each worker a considerable
university-trained engineers, some of whom were amount of individual bargaining power, was undoubt-
widely viewed as incompetent, regularly get preferen- edly a strong factor permitting the Zvir workers to in-
tial treatment in apartment allocations and of course, terpret &dquo;distribution according to work&dquo; in this way.
higher salaries; but Yugoslav ideology holds that only Yet one can easily imagine workers in another enter-
&dquo;direct producers&dquo; create value while &dquo;indirect produ- prise putting up strong resistance to proposed speed-
cers&dquo; live off it. Hence, even though no one contested ups, especially should they not be accompanied by
the &dquo;necessary&dquo; character of professional, clerical, and wage raises.
technical labor, non-manual employees were still often
viewed by the production workers as &dquo;parasites.&dquo; A The Logic of Non-Participation
spontaneous mobilization of the production workers
in September, 1974 to achieve parity in overtime rates In the issues noted above, worker par-
contrast to
with technicians was a manifestation of this ideologi- ticipation and involvement at Zvir was noticeably ab-
cal value. The overtime dispute first passed through sent in determinations of overall business policy and

18
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in adoption or amendment of factory regulations to of the plan, the financial plan, and all of that to do my
bring them into line with the latest set of reforms in job. I don’t know about all the ins and outs of the mar-
self-management. On the whole, if worker participa- ket ; only
I know that when this enterprise can’t pay me
tion on these issues occurred at all, it took highly indi- on time,* someone isn’t doing his job&dquo;. Further, if an
vidualistic forms: questions on matters an individual executive did make a miscalculation, he should be
didn’t understand, a suggestion or two, an occasional called to just as a worker was should he make a
account
comment. At the same time, the specific issues falling mistake his machine; one of the major worker
on

into these categories not only turned up most frequent- gripes was the facility with which executives were able
ly on the agendas of the elected self-management to hide behind the screen of &dquo;collective responsibil-
bodies but were also the decisions most important for ity’. 1 18
the overall destiny of the firm. Adoption of production In other words, the failure of workers to partici-
plans, setting investment rates, deciding on the size of pate in many of the most critical decisions Zvir had to
the firm’s total wage bill, approving capital loans and make was due less to a lack of information and power
credit agreements and so forth were all questions which than to an implicit decision on their part to delegate
normally passed through both the elected self-manage- these decisions to the parties they saw as most compe-
ment bodies and the assemblies without a word of dis- tent to make them. Precisely because the decisions were
sent from the production workers. The same happy so important and precisely because they were impor-

fate was met by the enterprise statute, division regula- tant to all the members of the collective in the same
tions, the self-management agreement by which the di- way, management’s judgements were not subject to the
visions agreed to associate, and all the other documents workers’ suspicions in the way its positions on other
setting forth the workers’ most fundamental rights in issues were.
self-management. While all of these questions were Nor is the workers’ lack of involvement in these
normally accompanied by lengthy explanations and issues explicable in terms of their holding to a &dquo;trade
occasional diatribes on the part of the executives and union mentality.&dquo; Otherwise, one is hard put to ex-
specialists who drew them up, worker involvement in plain the lack of overt concern with adoption of the
them was close Why?
to non-existent. annual financial plan which determined the overall
Essentially, it would seem, because in the concrete size of the wage bill. While the attitudes and values of
conditions within which Zvir operated, these decisions the Zvir production workers regarding equity and fair-
involved no choice between conflicting ideological ness are hardly different from those held by their west-
values. On the contrary, everyone who worked in the ern counterparts, their attitudes toward increasing
firm, from the General Director on down to the clean- productivity, investment expenditures and labor rela-
ing women, had precisely the same interest and the tions were in marked contrast. Here, the Zvir workers’
same standards of judgment on these issues. All wanted recognition of the interdependence of their fate with
a business policy that would strike an optimal balance the fate of the firm is quite different from workers’
between maximizing personal incomes in the long and views of management and the firm in capitalist
short run; all recognized that to keep the firm in the countries.
good graces of political authorities, it was necessary for At the same time, managerial activism on ques-
its internal statutes to conform with existing law. As to tions of business policy was high for precisely the same
how these goals should be achieved, these were not reasons worker involvement was low. Whereas for the
ideological issues to be settled through a conflict of worker, his job could be done regardless of whether or
forces, but practical problems to be solved by the per- not he personally was involved in formulating the pro-
sons most competent to do so: the firm’s management duction plans, the plant chiefs’ could not; the latter had
and specialists. Indeed, in the workers’ eyes, this was to participate in setting production targets, in seeing
precisely what they were being paid to do, just as the that plant capacity was being efficiently utilized, etc.
workers were paid to produce machinery. A worker’s because this job meant that he was responsible for
task was to do his work, not to meddle in the affairs for achieving the goals set in the plan.
which others were responsible. As one worker put it,
&dquo;I’m a real socialist. I don’t hang out in the director’s
office and I don’t spend the whole day running around 1 n f luence and Participation
to a lot of meetings. I produce, I do my job, and if
Finally, ashould be taken of the ques-
brief note
everyone did the same thing, we’d all be a lot better tion of influence. As notedearlier, perceived influence
off&dquo;.
will vary with the degree to which one’s own prefer-
Worker criticisms of management, in this respect,
ences coincide with the final decision arrived at, re-
were not that management should not make decisions,

but simply that it shouldn’t make the wrong decisions. *Monthly paychecks were often late owing to Zvir’s perennial cash
A welder explained: &dquo;I don’t need to know the details shortages

19
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gardless of the amount of one’s participation in the de- ment, it is not necessarily a cause of the perceived lack
cision-making process itself. Applying this to the two of influence of workers in decision-making. In fact, at
kinds of issues described above, then, the following Zvir, the relationship was quite the opposite: the
picture emerges. At Zvir issues of ideological confron- issues the workers were the most interested in were the
tation, where worker involvement and participation ones where they were most frequently forced to aban-
was highest and most intense, tended to be resolved by don their cause.
one side being able to present the other with a seem- Nor is it clear that the power of management and
ingly unalterable fact. For the workers, the only &dquo;un- specialists acts to brake participation. Regardless of
alterable fact&dquo; they could normally draw on was the re- how powerful management was, the Zvir workers did
fusal to go on working, an action costly to workers and not hesitate to fight bitter battles on behalf of their own
management alike and hence taken under only the most interests when necessary. And where the workers did
extreme circumstances. Workers thus tended to lose not get involved, this was precisely because they felt
these conflicts, despite the high level of interest the decisions most congruent with their interests
aroused in them. On the other hand, decisions made on would most probably come from following manage-
value premises everyone was agreed on reflected the ment recommendations.
workers’ preferences as much as those of all others in It is on the question of influence that charges of
the firm. The ironic result, then, was that the issues in managerial domination are most telling. Insofar as cer-
which the workers took the most active interest were tain decisions involved mutually exclusive choices be-
precisely the issues on which they were likely to per- tween managerial and worker value premises, workers
ceive themselves as least influential. At the same time, and management were indeed involved in a zero-sum
the issues they were directly involved in the least were game: the possession of influence by one by definition
the problems whose solutions was likely to give them meant the lack of it by the other. Here again, however,
the greatest sense of &dquo;control&dquo; over enterprise policy.19 it is not clear why increasing legal restrictions on
Worker participation at Zvir (in contrast to the partici- managerial freedom of action would provide a solu-
pation of supervisory personnel) did not correlate with tion. On the one hand, such restrictions may merely
either objective or perceived influence, and the fact frustrate the workers’ sense of their own control by
that Zvir’s overall ratio of worker to management par- further clouding the responsibility question and in-
ticipation is so similar to that of other Yugoslav firms creasing the amount of time taken out of production to
suggests that this situation may be a general one. decide issues on which everyone is fundamentally
agreed. On the other, let us note that in the case of Zvir,
the workers lost the Saturdays question and the profit
Implication for Theoretical Approaches
To distribution debate not because management had made
Participation
a decision behind their backs, but because it was able
With this in mind, we can return to the analyses to present the actual situation of the firm in a way that
attempting explain
to the &dquo;failure&dquo; of workers to par- eliminated the possibility of choosing the alternative
ticipate in self-management with a new insight into the workers favored. Furthermore, when the conflict
their validity or lack of it. Nevertheless, insofar as the over overtime rates occurred, the workers were able to

analysis presented here is based on a single case, the do the same vis-a-vis management. The point here is
tentativeness of the hypotheses and the exploratory that no matter how many legal restrictions manage-
nature of the argument must be stressed. ment is subjected to, none of them would prevent such
&dquo;Lack of interest&dquo; in decision-making is indeed a conflicts from arising since the bases for them are con-
cause of worker non-involvement in many decisions; flicting ideological principles both of which are incor-
yet, to the degree workers take no personal, individual porated into the self-management system itself. The
interest in certain questions for quite rational and only way of correcting the balance in such situations
understandable reasons, it is quite difficult to see why would appear to be through creating stronger trade
the remedies of education 20 and a higher standard of unions; yet the &dquo;trade union mentality&dquo; of the &dquo;wage
living should cause worker participation to increase at laborer&dquo; is precisely what self-management theoreti-
plants like Zvir. It was not that the Zvir workers were cally seeks to overcome.
uninterested in the financial plan because they At the same time, it is not clear that the market
couldn’t understand it, but they never took the time to operates to obstruct worker participation in self-
have it gone over carefully because they weren’t inter- management, at least within the enterprise. Indeed, a
ested in it. In other words, &dquo;lack of interest&dquo; is as much strong argument can be made that it is precisely the in-
a consequence as a cause of worker non-involvement. come and other differentials between occupational

Meanwhile, if lack of interest is a factor underlying categories brought about by the market that provide
the low participation rates of workers in self-manage- the material conditions for an identity of interests and

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20
ideological values among blue collar workers to arise. worker influence even more than at present by per-
In this the market may be a prime cause of
sense, mitting certain rights definitively held by workers to
worker participation. On the other hand, however, the become objects of enterprise discretion.
need for enterprise decisions to respond to the cues of If the case of Zvir is indicative of what happens to
the market regardless of what the workers see as their worker involvement, participation, and influence in
rights may well be the critical factor accounting for self-management in enterprises with a well-educated,
their lack of perceived influence. Yet again, it is not mature and articulate proletariat, the gap between the
clear why making these decisions outside the enter- theory and practice of self-management may well be
prise altogether would increase it. both less serious and more serious than is generally
Finally, the example of Zvir should indicate that supposed. While the fact that workers as a group do
whatever the power &dquo;Statist&dquo; elements in Yugoslavia not take an active part in many of the most important
have, individual firms continue to have a good deal of decisions made by enterprise self-management bodies
discretion in determining their own business policies; need not imply that self-management is not function-
indeed, the conflicts described above would never have ing in the interest of the &dquo;direct producer&dquo;, the fact that
occurred at all if this had not been the case. At the same when they do get involved they are frequently un-
time, the fact that management was able to strengthen successful in getting their interests satisfied poses omi-
its position by interpreting regulations made outside nous overtones for the system. It is in a seeming failure
the firm itself in a way which prohibited adoption of for participation and influence to correlate for produc-
worker-preferred alternatives appears to lend sub- tion workers that self-mangement faces one of its most
stance to the charge that &dquo;Statism&dquo; reduces worker in- critical problems; a problem whose resolution depends
fluence. Nonetheless, were the scope of external regu- not so much on giving workers more opportunities to
lation to be reduced, it would not necessarily result in participate, but on guaranteeing them influence in the
an increase of worker influence but rather, would decisions most important to them. It is in a trade-off
merely enlarge the influence of the market in enter- between the values of worker participation and worker
prise decision-making. Moreover, many of the poli- influence that a possible, if temporary, synthesis be-
tically determined regulations which circumscribe the tween theory and practice might be found; continuing
autonomy of the Yugoslav firm are made specifically to assume that one leads to the other may widen the gap
to protect the production workers (e.g., hiring and fir- further.
ing provisions, election of directors, restrictions on in-
come differentials, etc.). Eliminating more of them Ellen T. Comisso
might well increase worker participation by creating Department of Political Science
conflict over issues which currently are not resolved University of California, San Diego
inside the firm but simultaneously might reduce La Jolla, CA 92093

NOTES

1. Indeed, it is rarethat social research shows such unanimity in 2. See Mladen Zvonarević, "Socijalna moć, informiranost, i moti-
its findings Studies on worker participation in Yugoslav enterprises vacija uprocesu samoupravljanja," Na e teme 13 (June 1969): 896-
š
are numerous, and the list I cite is far from complete. See V. Arzenšek, 921; Ichak Adizes, Industrial Democracy: YugoslavStyle (New York:
"Participacija zaposlenih u jugoslovenskoj industriji," Moderna Free Press, 1971), pp. 1-32: Gerry Hunnius, "Workers’ Self-Manage-
organizacija no. 1-2 (1971): 134-43; O. Bajio, "Proces samoupravnog ment in Yugoslavia," in Workers’ Control, edited by G. Hunnius, G.
odlučivanja posmatran u pojedinim fazama 1 celini" (Masters’ thesis, David Garson and John Case (New York Random House, 1973), pp.
University of Zagreb, 1973); Zlatko Jeličić, "Distribucija utjecaja 268-325.
nekih odluka u radnoj organizaciji," Moderna organizacija, no. 5-6 3. See J. Županov,
"Samoupravljanja i društvena moć u radnoj
(1970); Josip Obradović, "Distribucija participacije u procesu organizaciji," Moderna organizacija no. 6-7 (1971): 455-65: Rudi
donošenja odluka," Revija za sociologiju no. 1 (1972): 15-48; Josip Supek, "Some Contradictions and Insufficiencies of Self-Managing
Obradović, William Rodgers, and John French, "Workers’ Councils Socialism" Praxis 3/4 (Spring 1971): 375-99; Božidar Jakšić, "Yugo-
in Yugoslavia," Human Relations 23 (Oct. 1970): 459-71; Veljko Rus, slav Society Between Revolution and Stabilization," Praxis 3/4
"The Yugoslav Enterprise," in Workers’ Self-Management and (Spnng 1971) 399-425; and Edvard Kardelj, Osnovni uzroci i pravci
Orgnaizational Power in Yugoslavia, edited by J. Obradović and W. ustavnih promena (Belgrade Komunist, 1973)
Dunn (Pittsburgh University Center for International Studies, 1978), 4. See Zagorka Pesic-Golubovic, "Socialist Ideals and Reality,"
pp. 199-218; Josip Županov and Arnold Tannenbaum, "Control in Praxis 3/4 (Spring 1971) 425-470; Svetozar Stojanovic. Between
Some Yugoslav Industrial Organizations," in Control in Organiza- Ideals and Reality (Boston Beacon Press, 1972): Milovan Djilas. The
tions, edited by A. Tannenbaum (New York McGraw Hill, 1968), pp. Imperfect Society Beyond the New Class (New York Harcourt.
91-112; Sidney Verba and Goldie Shabad, "Workers’ Councils and Brace and World, 1969).
Political Stratification : The Yugoslav Expenence," American Poli- 5. See M Markovic, "Basic Issues of Self-Mangement," paper
tical Science Review 72 (March 1978): 80-96 presented at the Korcula Summer School, 1973 (mimeo): V Cvjeti-

21
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canin, "Characteristiques et dilemmes du socialisme autogestif ratio of 5:1.
yougoslave," Praxis 3/4 (Spring 1971): 500-526; Sharon Zukin, 13 The 1974 Constitution is ambivalent on the issue. See Ustav
Beyond Marx and Tito (New York. Cambndge University Press, SFR Jugoslavije, 1974, Uvod and Clanak 40.
1975), Albert Meister, Ou va l’autogestion yougoslave? (Paris Edi- 14. Both of these decisions had been made by an assembly in Nov-
tions anthropos, 1971). Zupanov, "Samoupravljanja," Adizes (Indus- ember, 1973. At the same assembly, the workers extracted a promise
trial Democracy), and Supek ("Some Contradictions") also suggest from the director that they would be paid back for the Saturdays if the
the operation of market forces has been behind the growth of mana- 1973 plan goals were met.
genal power in the firms. 15. By tradition, profits were divided equally among whomever
6. See Rudi Supek, "Problems and Perspectives of Workers’ Self- had a right to share in them. Bonuses were thus an equalizing measure
Management in Yugoslavia," in Yugoslav Workers’ Self- at Zvir.
"

Management, edited by J Broekmeyer (Dordrecht, Holland H 16. Thus, Lipset, Coleman and Trow write, [a] cleavage in
Reidel, 1970), pp. 250-86. values or ideology allows for enlargement of issues which start out as
7. Both participation and involvement are legitimate forms of conflicts of interest among only a small group of its members It does
expression within the self-management system, in contrast with strikes this through transforming interest cleavages which, as they gain in
and work stoppages. The latter certainly represent a method of exert- legitimacy, come to be shared and articulated, eliciting responses
ing influence on enterprise decision-making, but it is a method which, from the members in terms of their own values and ideology". In S.M.
if legal, nonetheless is a distinct alternative to exerting influence Lipset, J Coleman, and J Trow, Union Democracy (New York Ran-
through self-management; hence, such activities lie beyond the scope dom House, 1956), p. 323. Such a dynamic was even more obvious at
of this analysis. Onn stirkes, see David Tornquist, "Strikes in Yugo- Zvir in cases of individual appeals. See below.
slavia," Working Papers for a New Society (Spring 1975). 52-71; Neca 17. Note that individual cases and appeals have special appeal for
Jovanov, "Strikes in Yugoslavia," in Obradovic and Dunn, eds, Op. the sense of "justice" of council members, in marked contrast to is-
Cit, pp. 69-99. sues of overall business policy. This would help to explain Misa Ježer-

8. For purposes of simplicity, I assume throughout this paper that nik’s comment to David Jenkins that the workers "spend hours dis-
perceived influence is a reasonably accurate reflection of real influ- cussmg whether the night watchman should get a free cup of coffee
ence. Companng the attitudinal studies of Zupanov and others with and approve a hundred-million-dollar investment program in five
the results achieved with the more objective measures developed by minutes." D. (Baltimore
Job Power Penguin, 1973), p. 101.
Jenkins,
Obradovic, this assumption would seem to be a valid one. 18. Thus, it is hardly surprising that Zupanov found workers un-
9. I have, however, dealt with them at great length elsewhere. See willing to share in risk-taking and accept pay cuts when their firms
Ellen Comisso, Workers’ Control Under Plan and Market (New showed losses. See Josip Županov,
Samoupra vljanje i društ vena moc
Haven: Yale University Press, 1979), pp 166-88. Portions of the sec- (Zagreb Naše teme, 1968).
tions which follow are abndged from that work. 19. This would help to account for the fact that although the var-
10. Estimate given by a staff specialist in the Personnel ious influence-graph studies continue to show a wide disparity be-

Department tween the perceived influence of management and workers, the overall
11. On interindustry differentials at this time, see Comisso, amount of perceived influence or control tends to be higher in more
Workers’ Control, pp. 103-8; Popov, "Intersectoral Relations of Per- profitable firms. See Rus, "The Yugoslav Enterprise," in Organiza-
sonal Incomes," Yugoslav Survey 13 (May 1972)- 66-80. tional Power, eds Obradović and Dunn, pp. 199-218.
12. See studies cited in no. 1, above, especially Obradović, "Distn- 20 Hence, Arzensek’s finding that education does not have as high
bucija participacije" When Obradović’s measurements of participa- a correlation with participation in self-management as might be ex-

tion were applied to meetings I observed at Zvir, similar ratios of pected. See Arzenšek. "Participacija," pp. 134-43. Note again that it
management/worker participation resulted. Content analyses of would be difficult to find manual workers more educated than the
workers’ council minutes dating back to 1966 consistently reveal a Zvir workers anywhere

22
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