Académique Documents
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Culture Documents
February 2016
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PROJECT PROPOSAL – MODULE 2
Project Title
Exploring Leadership
Sponsoring Organization
ABC, Inc.
Project Description
ABC, Inc. is a fast growing company with many career advancement opportunities. With the
rapid growth, many employees have had the opportunity to move into a management role but
don’t fully understand what being a manager entails until they are in the new position. This is
causing high turnover because the employees moving into the management role don’t enjoy the
responsibilities or they do not have the essential skills needed to be a good leader. This not only
effects the manager but also impacts their direct reports. High turnover and unhappy employees
lead to the need for an Exploring Leadership training. This training will provide employees
interested in moving into management a clear guide to what they would be responsible for and
the key skills they would need to be an effective manager.
Aim
Help employees of ABC, Inc. interested in pursuing management to understand what the benefits
and challenges of being a manager, what skills are needed to be an effective manager, and what
would be expected of them if they choose to move into a leadership position at ABC, Inc.
Target Audience
The target audience for this training would be any employee at ABC, Inc. interested in pursuing a
career path in management. The employee must meet the following criteria before participating
in this training:
One year of work experience at ABC, Inc.
Bachelor’s degree
Be in good standing for performance (Reference 9 box rating)
Delivery Options
The delivery options for this training will use a blended approach. It will use both online training
and live face-to-face training sessions with pre-work and post-work. This blended approach will
be used to help cater to the many different learning styles that the participants may have.
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FRONT-END ANALYSIS: INSTRUCTIONAL NEED – MODULE 3
Instructional Need
ABC, Inc.is a fast growing company with many career advancement opportunities. With the
rapid growth, many employees have had the opportunity to move into a management role but
don’t fully understand what being a manager entails until they are in the new position. This is
causing high turnover because the employees moving into the management role don’t enjoy the
responsibilities or they do not have the essential skills needed to be a good leader. This not only
effects the manager but also impacts their direct reports. High turnover and unhappy employees
lead to the need for an exploring leadership training. This training will provide employees
interested in moving into management a clear guide to what they would be responsible for and
the key skills they would need to be an effective manager. This will also give them the
opportunity to practice the skills that would be needed and they will be paired with a mentor that
will provide them further guidance and support.
This training will respond to the existing performance problems of our managers but it also helps
to recognize a need to further develop our employees. By doing this it will create an internal
pipeline for managers which will provide a wider pool for recruiting purposes and it will give our
internal employees greater opportunity for promotion instead of searching for outside talent.
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FRONT-END ANALYSIS: LEARNER CHARACTERISTICS – MODULE 3
Learner Analysis
Entry Characteristics
Most are familiar with the organizational structure of ABC, Inc.
All have a direct manager they report to ABC, Inc.
All have experience working with a manager at ABC, Inc.
Some may have management experience at a past company and may believe they
will learn nothing from this training
Some may be motivated to take the training because they are applying for a
management role outside of ABC, Inc.
All are in good standing (reference 9-box rating)
Contextual Analysis
Orienting Context
The learners want to learn more about the roles, responsibilities, benefits, and
challenges of being a manager at ABC, Inc.
The learners perceive high utility in this training as none of the learners
participating have been a manager at ABC, Inc.
The learners may have a low perception of accountability as many are just exploring
what leadership is but will not necessarily move into a manager role.
The learners may believe that completing this training will guarantee them a
management role at ABC, Inc.
Instructional Context
Scheduling:
o Do not schedule on ABC, Inc. Holidays (Domestics and International)
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o Do not schedule early morning trainings during winter months (Dec-Feb)
o Schedule trainings for no more than one hour
o Schedule trainings in ABC, Inc. training center and also offer webinar
information to remote employees
Lighting
o Close shades in room if sun is streaming through
o Turn off lights in front of the room to make screen easier to see
Noise
o Post signs outside training center asking passers to keep down the noise level
o Book the room next door to avoid extra noise
Temperature
o Get facilities contact information if the temperature needs to be adjusted
Seating
o Make sure all tables and chairs are facing towards the projector screen
o Move anything that may block learners view of the screen
Accommodations
o If training is conducted over lunch, provide lunch for the group
o Give the hotel information to remote employees that may be visiting for the
training
Equipment
o Laptops are provided to all employees
o Projector is available in the training center
o HDMI cords are available in the training center
o Microphones are available in the training center
o White boards are available in the training center
o Phone is available in the training center
Transportation
o Training will be held in the Minneapolis office, so transportation will be
unnecessary for Minneapolis employees
o For remote employees traveling to the office for training, provide driving
instructions and taxi/public transportation information. However, it will not
be required that they attend the training in person as webinar dial-in
information will be available.
Technology Inventory
Learners all have access to laptops with internet access, Microsoft Office Suite and
phones.
Instructors have access to laptops, phones, projectors, projector screen, microphone,
HDMI cords, Microsoft Office, internet
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Transfer Context
Learners will be asked to watch videos and then will be attending monthly forums
that will involve discussions on the topics and role playing to practice what was
learned.
Learners will be asked to create an individual development plan to show how they
will practice and improve the skills they will learn in the training
Learners will be assigned a mentor that will provide them guidance and support
Although learners will not be managers yet, they will still be tasked with taking the
leadership skills they learned and applying them to their current roles through
either co-workers or customers
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INSTRUCTIONAL IMPACT BASED UPON LEARNER CHARACTERISTICS
Application of Learning Theories
The target audience for this training will be adults so it will be important to consider adult
learning theories when designing this training. For this training I believe it would be
important to apply K.P. Cross’s Characteristics of Adults as Learners (CAL) model. This
model emphasizes that instruction for adults should capitalize on the experience of the
participants, adapt to the aging limitations of the participants, should be challenged to
move through advanced stages of personal development, and the learners should have as
much choice as possible in the organization of the instruction (Culatta, 2015). I believe it
will be very important to keep these principles in mind when creating this training program
to keep the learners engaged through the training.
Jerome Bruner’s Constructivist Theory would also be helpful for this training. The
constructivist theory emphasizes that instruction must be concerned with the experiences
and contexts that make the student willing and able to learn (Culatta, 2015). It will be
important that this training relates to the learners past experiences with their manager.
The instruction also needs to be presented in a way that is easy to grasp for the learners.
I will also consider Albert Bandura’s Social Learning Theory when creating this training.
This theory recognizes the importance of observing and modeling the behaviors, attitudes,
and emotional reactions of others. The theory believes that involving other people in the
learning process can have a powerful influence on the learners’ motivation and
performance (Culatta, 2015). In the Exploring Leadership training, it will be important for
the learners to be paired up with a mentor whom they can model behaviors and attitudes
from.
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Impact of a Diverse Audience on Instruction
ABC, Inc. has offices in several different international locations which means the training
will have a diverse audience. The training can accommodate the diverse audience by:
Continually emphasizing and assisting language through modeling, eliciting,
probing, restating, clarifying, questioning, and praising
Create meaning by making connection to real-world contexts
Teach through conversation with learners
Define acronyms and abbreviations
Avoid jargon and idioms
Distinguish between nouns and verbs to aid in translation
Watch for cultural bias and expectations
Avoid humor and puns
Avoid figurative language
Be careful with numbers, measurements, dates, and times
Schedule to accommodate all time differences
Provide webinar information to keep other locations involved in training
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TASK/GOAL/PERFORMANCE ANALYSIS – MODULE 5
Task Analysis Method
The method I chose to use for my task analysis is topic analysis. Topic analysis helps to identify
the facts, concepts, and principles needed for the instruction. This will help to reveal the content
that is going to be the focus of the instruction and it will identify the structure of the components.
The outline developed will help to set a framework to refer to as a guide for the instruction. The
Exploring Leadership training will consist of several facts and concepts to help the learner better
understand the roles and responsibilities of being a manager. Therefore, the topic analysis will
better help to create structure around the information provided.
Task Analysis
Topic Analysis: To conduct the topic analysis, I met with a SME to learn more about the roles
and responsibilities of being a manager at ABC, Inc. as well as the benefits and challenges.
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i. Must take responsibility for the work of the group
ii. Expected to go above and beyond to ensure the success of the group
III. Role 3: Environment Manager
a. Define
i. Attract and retain a diverse group of team members
ii. “Build a positive culture”
b. Tasks
i. Encourages new ideas and is open to diverse thought
ii. Is respectful and calm in actions with others
iii. Leads and manages change - reduces ambiguity and sets clear
direction
c. Benefits
i. Can shape the work environment for team
d. Challenges
i. Must understand employees work preferences to create a positive
environment
ii. Must have emotional intelligence
IV. Role 4: Strategist
a. Define
i. Focused on customer success
ii. “Chart the future”
b. Tasks
i. Challenges current and past practices, and redefines best practices
through continuous improvement
ii. Builds a business case by aligning the organizational goals to the team
goals
iii. Understands the industry and seeks to understand the competition
c. Benefits
i. Contributes to success of the team and organization
d. Challenges
i. Best practices need to be constantly redefined
ii. Requires research
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At the conclusion of this training, learners interested in becoming a manager will be able to
gain a realistic preview of a job as a manager which will help them to determine whether
management is the career path they wish to pursue.
Identify the four roles of the manager with 100% accuracy, as demonstrated verbally
or in writing. (Cognitive Domain)
Describe, in your own words, the daily tasks of being a manager. (Cognitive Domain)
Evaluate why you want to be a manager or why you may not want to be a manager to
determine if a management career path is for you. (Cognitive Domain)
o Identify at least three of your personal strengths and three weaknesses
through self-reflection to determine if they align with management
requirements (understand – cognitive)
o Compare at least five of your personal skills to skills needed to be a successful
manager (evaluate – cognitive)
o Compare whether you believe the benefits outweigh the challenges of being a
manager (organization – affective)
o Explain what you value in your job and if you will still find those values in a
management role (valuing – affective)
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List Terminal Objective Here: Evaluate why you want to be a manager or why you may not
want to be a manager to determine if a management career path is for you.
List Pre-instructional Strategy: Provide learners with a knowledge map that visually
displays the roles of the manager.
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values in a group to share
management these ideas
role
Supporting Content
Directions: Use this document to compare your personal skills to the skills required for
being a manager. A list of skills has been provided in column one but additional lines
have been provided for you to add in any further skills you may think of. Place a check
mark in column two and three if you believe the skill applies to you personally or the role
of a manager.
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REFERENCES
Clark, D.R. (2004). John Keller's ARCS Model of Motivational Design. Retrieved February 24,
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Culatta, R. (2015). Adult Learning (K. P. Cross). Retrieved February 24, 2016, from
http://www.instructionaldesign.org/theories/adult-learning.html
Culatta, R. (2015). Constructivist Theory (Jerome Bruner). Retrieved February 23, 2016, from
http://www.instructionaldesign.org/theories/constructivist.html
Culatta, R. (2015). Social Learning Theory (Albert Bandura). Retrieved February 23, 2016, from
http://www.instructionaldesign.org/theories/social-learning.html
Morrison, G. R., Ross, S. M., Kalman, H. K., Kemp, J. E. (2012). Designing Effective
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