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QUESTION ONE
a. Clearly illustrate the traditional view of the relationship with data, information,
knowledge and wisdom. [10
marks]
c. Managers are able to influence employee’s behaviour partly through subjective norms,
which affect the attitudes towards knowledge sharing with in a company.
ii) As a manager how would you stimulate and enhance the willingness of your
employees to actively share knowledge? [5
marks]
QUESTION TWO
b. What are the 5 traits that should be provided by knowledge management tools as
identified by Delphi Research group. [5 marks]
c. Explain 5 knowledge assets of any organisation of your choice. [7 marks]
QUESTION THREE
QUESTION FOUR
a. State and explain at least 5 tools used to support Knowledge management system.
[10
marks]
b. Knowledge scanning involves looking for relevant information and knowledge from the
environment. Once the information is identified, the next logical sequence is to acquire
is into the system. Elaborate by using examples, the knowledge acquisitions process.
[10 marks]
QUESTION FIVE