Doris Soriano-Parks

7206 S. 13th Way, Phoenix, AZ 85042| 602-741-3545 | dcsorian@asu.edu

EDUCATION

Bachelor’s Degree in Business Law August 2020

W.P. Carey School of Business, Arizona State University, Phoenix, AZ

Associates Degree in Business Science September 2016

University of Belize, Belize City, Belize, CA GPA 3.78
Awards: CSEC and CAPE Scholarship

PROFESSIONAL EXPERIENCE

Gate Agent
Phoenix Sky Harbor International Airport, Phoenix, AZ March 2018- Present
 Provided top-notch customer service through my professionalism and powerful communication skills.
Used my ability to work in a fast-paced environment to ensure I always got all flights out on time.
Helping to increase customer satisfactory scale by 2.5%. Used my cordial attitude to always ensure
customers left content and eager to return.

Marketing Director May 2015- December 2016

Reef Village Resort, Belize, Ambergris Caye, CA
 Implemented Marketing strategy for the entire business, ensure these strategies were enforced through
my powerful leadership skills. Coordinated campaigns, marketing events, and digital marketing.
Through effective communication, I always ensure my team was ready to work and always motivated to
do their very best.

Business Manager May 2014-December 2016

Paradise Theater, Belize, Ambergris Caye, CA
 Generated up to 40% profit through my many skills- Marketing, problem solving and communications
skills. I assisted customers and solved their problem in a fast and efficient way through thorough
communication. And I used my Marketing skills to put the business out there on the market and keep it
it updated through the many social media provided to us- this resulted in 20% of profit attained.

LEADERSHIP/VOLUNTEER EXPERIENCE

Volunteer August 2015- July 2016

Hope Haven, Belize, Ambergris Caye, CA
 Provided shelter for over 200 homeless children. Had food handlers license, used my license to
implement policies to prevent foodborne illness. Through my strong leadership skills, I ensured
employees were always trained before work and monitor them to ensure compliance with food safety
regulations.
Lion’s Den Club Member May 2013- August 2015
LION’S Den, Belize, Ambergris Caye, CA
 Raised $12,000- $20,000 every fundraiser conducted to help victims that range from; natural disaster,
Fire, homeless, and the sick. Through hard work and dedication always ensured my goal was met.

SKILLS

 Ability to work under pressure- Do not get anxious but motivated while under pressure-adrenaline
rush
 Conflict resolution- I use resources available to me to resolve conflict and dilemmas I encounter
 Time Management-Always take note of things needed to get done and time they need to get done, this
way I ensure everything is worked on in order, and completed on time.
 Language- fluent in Spanish, English, Creole, Garifuna
 Technical- Excel, Microsoft, Access
 Leadership- Ability to lead through example and strong “let’ get it done” mentality
 Adaptability- Used to working in different environment, adaptability comes easy. I get into what I’m
told to do and with training, I get the work done.
 Self-motivation- Appreciate other’s support and motivation, but have the ability to speak to myself and
give myself encouraging words in order to push me to succeed
 Decision-making- Always weigh my pros and cons to ensure the decision I make is the most
beneficiary to the business and the task I am trying to accomplish