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Competencies of a Trainer1

Intercultural Learner
1. Accept your own culture origins and the selectiveness of people’s perceptions, thinking,
judgements and feelings.
2. Accept the necessity to develop solutions to social issues through a common debate.
3. Listen to, accept and understand viewpoints which are different from your own personal
viewpoints.
4. Accept others to be equal with equal rights and abilities.
5. Renounce a monopolistic mentality.
6. Tolerate what is foreign also as a form of personal re-evaluation.

Intercultural Trainer

1. Search for common points.


2. Highlight the cultural diversity of the international group.
3. Make the existing differences and contradictions at the center of the debate.
4. Relate the experiences and problems of the trainees to training content and methods.
5. Link the cultural differences and universality to the training.
6. Make the latent conflicts manifest and use them as a point of departure.

Communication/Verbal Presentation

1. Know the message to get across.


2. Ensure the presentation is heard by all audience.
3. Ensure the presentation is visually supported.
4. Speak the same language as the audience.
5. Keep the audience attention.
6. Be conscious of time.
7. Ensure the understanding of the message.

Communication/Verbal Communication

1. Be aware that there is always a message.


2. Know the message to get across.
3. Consider that the message is communicated non-verbally.
4. Be conscious of time.
5. Know the coding and decoding of non-verbal messages.
6. Ensure the understanding of the message.

Communication/Active Listening

1. Having your own thoughts when others talk.


2. Speak the same language.
3. Be interested in the message.
4. Reflect upon the message.

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Adapted with permission by Council of Europe, Directorate of Youth and Sport - working document:
“Competencies for DJS external trainers”
Learning of Learning

1. Know the adult learning approaches and tools.


2. Identify the individual/group learning process phases.
3. Choose and create an adequate learning environment.
4. Select and use the appropriate learning approaches and tools according to the
individual/group needs.
5. Shape the learning process in interaction with the learners.

Team

1. Recognise the different roles in the team.


2. Work by using different perspectives.
3. Know the group dynamics and teambuilding.
4. Perform different roles.
5. Act according to the role.
6. Manage the conflicts and crisis situations.

Needs Analysis

1. Objectively read the training/trainee reality by using different methods parallel.


2. Identify the training/trainee needs.
3. Raise the trainee awareness of their needs.
4. Link the trainee needs to the rality they will be operating in.
5. Support the planning phase.

Conflict Management

1. Self-reflection of potential personal symptons of stress.


2. Monitoring and anticipating potential stressful situations which could affect the group.
3. Identify possible solutions toconflict situations.

Developing New Methods

1. Open-minded for developing and implementing new methods.


2. Know to change old methods to the needs of the participants.
3. Have experience in developing new methods under considerations of its objectives and
goals.
4. Skill to analyse the elements of a method and to develop new ones.
5. Developing new methods when there is a need under consideration of the whole seminar
(aims, objectives, process…)

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