MEESEVA USER MANUAL

FOR
AADHAAR e-KYC
 Contents
Procedure for applying the Request at Kiosk End: - ...................................................................................................3

List of Tables

Table 1: Service Information at Glance ......................................................................................................................3

List of Figures

Figure 1: Aadhaar Department ...................................................................................................................................4

Figure 2: Aadhaar e-KYC Service Selection under Aadhaar Department ...................................................................4
Figure 3: Aadhaar e-KYC request screen ....................................................................................................................5
Figure 4: Aadhaar Details in Aadhaar e-KYC request screen ......................................................................................5
Figure 5: Authentication Type in Aadhaar e-KYC request screen ..............................................................................7
Figure 6: OTP details in Aadhaar e-KYC request screen .............................................................................................7
Figure 7: UIDAI details in Aadhaar e-KYC request screen ..........................................................................................8
Figure 8: Informant and payment details in Aadhaar e-KYC request screen ..........................................................9
Figure 9 : Receipt ........................................................................................................................................................9
Figure 10 : Authentication and Device type ............................................................................................................ 10
Figure 11: Finger type .............................................................................................................................................. 10
Figure 12: place Finger Message ............................................................................................................................. 11
Figure 13: Captured Image ...................................................................................................................................... 11
Figure 14: Request detail page ................................................................................................................................ 12
Figure 15 : informant and payment details ............................................................................................................. 13
Figure 16: Receipt .................................................................................................................................................... 13
 AADHAAR e-KYC

KYC is abbreviated as Know Your Customer, which will be useful to the Banks, Insurance
Companies, etc. e-KYC service is offered by UIDAI and its main objective is for the verification of
his/her credentials digitally. Aadhaar card holders can now get following personal details verified at
various organizations while applying. The service makes e-KYC instantaneous, totally secure and
paperless while enhancing privacy of data. Based on the Aadhaar Number only the operator can
authenticate with the help of biometric readers. If the mobile number is registered with the Aadhaar
Number, the Citizen receives an OTP (One Time Password) to his/her registered mobile number.
The Concept of this Service is to Concern the data which is not Concern. By authenticating the details
the none concerned data will be updated as Concern data and will be stored in the SRDH Server. The
applicant needs to visit the nearest MeeSeva franchise for authenticating the details by Aadhaar Number
(UID).

Category Type A

User Charges INR 15/-

Service Charges NA
Documents Required NA

SLA 15 Minutes

Table 1: Service Information at Glance

Note: The asterisk (*) denotes mandatory requirement of documents.

Procedure for applying the Request at Kiosk End: -

This section contains instructions for the operators of the MeeSeva web application to apply for Aadhaar
e-KYC.
 1) In MeeSeva home screen, under List of Services, select Aadhaar Department as depicted in
Figure 1.

Figure 1: Aadhaar Department

2) Select Aadhaar e-KYC Service under Aadhaar Department as depicted in Figure 2.

Figure 2: Aadhaar e-KYC Service Selection under Aadhaar Department

 2) Now Aadhaar e-KYC Details Screen will be displayed as depicted I in Figure3

Figure 3: Aadhaar e-KYC request screen

4) Enter Aadhaar (UID) Number and click on validate Button as depicted in Figure 4.

Figure 4: Aadhaar Details in Aadhaar e-KYC request screen

5) After click on validate button another window displays, select Authenticate Type OTP (One Time
Password) or Biometric and click on Authenticate button as depicted in Figure 5.

Note: Based on the details the Operator can authenticate the Citizen data in 2 ways as per the wish of
citizen.
 a. Bio-Metric Authentication
b. OTP (One Time Password)

Bio-Metric Authentication:

♦ For Authentication by Bio Metric, Operators will use the biometric scanning devices.

♦ The Operator will authenticate by placing the thumb (For Finger Prints) of the citizen on the
biometric scanning device.

♦ In case the biometric authentication is Success the receipt will be generated with the relevant
details.

♦ In case of authentication is Failure, a message will displayed that bio metric not matched.

OTP (One Time Password)

♦ If the citizen mobile number is updated in UIDI, the operator will authenticate by updating OTP
which will be sent to the applicant registered mobile number.

♦ In case the OTP authentication is Success the receipt will be generated with the relevant details.

♦ In case if OTP is not received, the citizen should authenticate the data by biometric scanning
device only.

♦ Once authentication is done, the applicant will receive an SMS.

♦ Finally these authenticated data will be updated in the SRDH Server at the EOD.
Type 1: - Here selects Authenticate Type as OTP (One Time Password)

Figure 5: Authentication Type in Aadhaar e-KYC request screen

6) After click on authenticate button citizen receives OTP to his registered Mobile, Enter OTP and click
on Verify button as depicted in Figure 6.

Figure 6: OTP details in Aadhaar e-KYC request screen

7) Now Aadhaar e-KYC Details Screen will be displayed as depicted in Figure 7.

Figure 7: UIDAI details in Aadhaar e-KYC request screen

8) Now Enter Informant Details and click on confirm Payment button as depicted in Figure 8.

Figure 8: Informant and payment details in Aadhaar e-KYC request screen

9) On confirmation, a receipt will be generated. The receipt will contain the date and applicant Name,
Informant Name, Aadhaar Card No. as depicted in Figure 9.

Figure 9 : Receipt

Note: - On submission of the request, Citizen Receives Message. Like your Request for Aadhaar
e- KYC Application has been entered vide Application Number, Transaction Id.
Type 2: - Here selects Authenticate Type as Bio-Metric Authentication

10) After click on validate button another window displays, select Authenticate Type as Biometric and
select Bio metric Device type and click on Authenticate button as depicted in Figure 10.

Figure 10 : Authentication and Device type

11) Select Finger type and click on capture button as depicted in Figure 11.

.
Figure 11: Finger type
12) After click on Capture button message displays like Place the finger as depicted in Figure 12.

Figure 12: place Finger Message

13) Now place the finger into Device. It captures finger print and displays Message like Image Captured
and click on continue as depicted in Figure 13.

Figure 13: Captured Image

14) Now Aadhaar e-KYC Details Screen will be displayed as depicted in Figure 14.

Figure 14: Request detail page

 15) Enter Informant Details and click on confirm Payment button as depicted in Figure 15.

Figure 15 : informant and payment details

16) On confirmation, a receipt will be generated. The receipt will contain the date and applicant Name,
Informant Name, Aadhaar Card No. as depicted in Figure 16.

Figure 16: Receipt

Note: - On submission of the request, Citizen Receives Message. Like your Request for Aadhaar
e- KYC Application has been entered vide Application Number, Transaction Id.